Presidential Heating & Plumbing

I can't say enough about Presidential Plumbing & Heating. The owner Tim Rager is amazing. I lost my husband four years ago and never had to worry about home repairs. A friend recommended Presidential to me and they have been there for me at the drop of a hat. I always get an immediate response from Tim no matter what time of day it is and have never once had to wait for service. My water heater burst Sunday evening and by Monday morning they had a new water heater in place. His team of plumbers are top notch and always so helpful. One of them recently told me to get a device that sets off an alarm that senses water leaks. I bought it for $20 on Amazon and it went off when my water heater broke. Thank you Presidential!!

I have been using Presidential for about 3 years, as well as some family members, they have always done a fantastic job.  They do a great job explaining exactly what they are doing, they give you an hour time frame and have always been on time or early, and the work as been exceptional. I would highly recommend them to anyone looking for a plumber. I am someone who does not know much about plumbing/heating, but never hesitate to call them for anything.

We first used Presidential a few years ago for a kitchen sink leak and they were so wonderful we've stuck with them for all our plumbing issues. Today I discovered the kitchen sink was leaking again underneath and had been for quite a while. I called and left a message and Tim called me back within 5 minutes. He had a plumber close to me and sent them right over. Within 10 minutes Dan was here and assessing the problem. He had everything he needed in the truck and got right to work. Less than an hour later everything was done at a very reasonable price. Dan was pleasant, professional, very thoughtful of COVID safety and explained my options reasonably. It can be hard to find responsive, quality plumbers and these guys are just that.

I first contacted Presidential to install a new bathroom vanity and shower fixtures.  During the process,Tim and his crew discovered and repaired a potentially catastrophic issue with water pipes in my basement.  Tim and his every one on his team are the absolute best professionals to ever work with. They are expert at what they do, prices are beyond reasonable, they arrive on time, clean-up perfectly, and are incredibly nice to work with.  Communication between Tim, crew and the customer is amazing.  They consult with you every step of the way in a user friendly way so you understand exactly what needs to be done and the cost to make it happen, and this is reflected both in-person and in the estimate invoice.  
The second time I worked with Presidential, I had a problem with a gas line in my home.  Tim and his team responded immediately (compared to National Grid took 3 days to return my phone call.)  Again, fast service, great pricing, and work done right!  As far as I'm concerned, I will NEVER work with any other company and I give Presidential the highest recommendation possible.

I recently had a furnace issue.  I checked Yelp for reviews.  This place had great reviews.  I called and left message, they got right back to me.  They sent someone out within the hour.  He assessed and fixed within the hour.  Price was for one hour work.  I would recommend.

Left the tiles in my bathroom scratched from moving toilet. Flush buttons also installed backwards.

Can't say enough good things about this company and the owner: always on time, on budget and really know what they are doing. Completed a number of small jobs for us along with two major heating system replacements. Always answered all questions whether it is phone or e-mail.  We were impressed by their customer service and project management skills. Would hire for other jobs and already recommended to friends.
Beware of Easter Construction that they partner with and may recommend for your remodeling/construction job. Complete opposite of what Presidential Plumbing and Heating is.

They did a decent job fixing my blown radiator pipe. Gave me a quote of $220 per hour and after 45 minutes of work gave ma bill of $330, telling me that time starts when they leave the shop! I am happy they didn't leave the shop early in the morning otherwise the simple task would have ended up costing me thousands:)

*** comment below is untruthful. I was their customer and have a receipt to prove it.

I had a dripping feeder hose to the water tank of my toilet. Presidential responded rapidly and really I can say they went way above expectations by replacing worn out parts. Tim was especially courteous. I would certainly recommend them.

Ive been using Presidential for over 8 years now, always come away happy. From disposal, radiators, leaks, to replacing my boiler, Tim and his crew do a great job, reasonable cost, and in a timely manner. I would recommend Presidential to anyone no matter the plumbing or heating need.

Biggest scammers. I was told about an initial amount that the work would require. A guy comes, spends around 10 minutes, changes one little valve and leaves without giving me an invoice. I find out later that I was charged 10x that amount without anybody communicating anything to me. They also claim that the guy spent 2 hours !!! And they refuse to give me my money back ! I will never use them again.

I made a HUGE mistake with my credit card and they quickly and painlessly refunded all of my money.  I thought it was going to be a long and painful process, but thankfully Tim and his crew were able to get my money back to me quickly.  They've done several plumbing jobs in my house too and have been very respectful and clean and pleased with their work.