Description
We at Green Team Drains strive to exceed expectations by ensuring that all plumbing work is completed to the highest standards. We will provide you with a free video consultation to explain all of your available options so that you can select the scope of work that's right for your home or business. Whether you need an emergency plumber, emergency hot water tank replacement/installation, or snaking a drain. We offer a wide range of residential and commercial plumbing services to meet your home needs. We continually strive to exceed expectations by ensuring that each customer receives the very best service.
HISTORY
Established in 2016.
Green Team Drains, Located in Boston Massachusetts since 2016. We are a team of licensed and experienced plumbers who are dedicated to providing top-quality plumbing services to our customers. With years of experience in the industry, we have built a reputation for providing reliable, efficient, and affordable plumbing solutions. We understand that plumbing issues can be stressful and disruptive to your daily routine, we offer 24/7 emergency services. You can count on us to be there when you need us the most. Our team of experts use the latest tools and technology to diagnose and fix any plumbing problem, ranging from emergency hot water tank replacement/install, to leaky faucets or complex drain unclog. At Green Team Drains, we stand behind our work and guarantee your satisfaction. We strive and believe in building long-term relationships with our customers. If you're looking for a reliable and trustworthy Drain/Plumbing service, look no further than us. WE KNOW PIPES!
ABOUT BUSINESS OWNER
Certified from Boston Local 12 Plumbers’ Union at age 27. With 20 years experience, dedication to quality Drain/Plumbing work is a must from start to end.
SERVICES
Reviews
I had an amazing experience hiring Green Team Drains after a major plumbing company came over, looked at my water heater for 1 second and told me to replace it.
I had a minor warranty issue with a water heater I purchased from another company. Dwayne came by the next day with a smile on his face! He quickly figured out what the problem was, called up the manufacturer's customer service line for me and figured out how to get my replacement part. It wasn't available anywhere so he drove out of his way to get the part for me, and installed it the next day (which was a holiday). A++++ service, and Dwayne is an awesome guy. I will absolutely be using them for any plumbing issues going forward.
He even followed up with me the next day to make sure everything was working well. Incredible service that is rare in this day and age. So yourself a favor, use this company.
Fantastic Service. I was in a pinch and called them. Same day they came out and fixed my issue. They didn't overcharge or take advantage of the situation (Like the 5 other companies i called tried to do). Really fantastic company!
Our bathroom remodel went on for 3 months, not the 3 weeks we were told. They showed up to start for the day around 4pm most days if they showed up at all. Bathtub was in our dining room for 3 months. Very messy and tracked filth everywhere. We cleaned the grout and tiles with tools to clean up the grout mess they left on all the tiles. They had to pour the shower floor twice as the first didn't slope to drain and the second was only marginally better. Overall horrible experience.
I had a great experience. I moved into a new place and needed a washer and dryer installed. He was timely, efficient and gave me pointers to ensure that both my washer and dryer lasted a long time. He also performed an assessment of my HVAC units to ensure that they were working to code. He gave me insight on how to maximize the life of my furnace. If you need a plumber, he's a great guy who's honest, kind and does great work.
This team came out to fix an issue I had outside of my house and ended up fixing a major plumbing problem that occurred while they were there. (Completely unrelated) Although it wasn't scheduled they were willing to stay until the job was complete. They are professional and honest and use quality products to complete the job! I would definitely use them again in the future! Thank you GreenTeam
if you would like to be taken advantage and lied to and new equipment you bought swapped for old equipment this is your guy. a Liar and a con man is the best way to describe this guy.
Dwyane the plumber acted very unprofessionally and sabotaged my plumbing after we had a pricing disagreement. He came to snake a drain and when he left, not only the toilet was not working but he also messed up my hot water heating out of spite! Terrible, unprofessional and I now have to lodge a complaint with the police and the city of Boston! Horrible plumber! Stay away unless you want more issues!
Great Experience! They fixed my sink issue with no problem, very respectful, and answered any questions I had. I will be hiring them for future projects.
Our Rheem Water Tank, bought in November 2018, had an electrical shortage rendering the HW Tank non-functional. We called our warranty from Home Depot and was referred to Asurion who gave us a list of Authorized service centers to assist us with our water heater. We called about 10 places and all said that they were either short staffed or our town was out of the service area (Yet Rheem had them listed on their list.) - We finally called Green Team Drains and Dwayne Frederick who was prompt to return our call and literally came same day to make the assessment and amazingly within 30 minutes had a replacement water heater and ready to do the repair. This was amazing!
Dwayne was extremely professional, ensured our floor and other areas were protected and knew what he was doing! In fact, he improved the connections that we had from the main water line to the new water heater. He was up front on his service call fees and provided all the necessary receipts for us to file out claim. He was pleasant to talk with and accomplished the total repaid within 2 hours (from assessment to full installation).
I would highly recommend Dwayne and Green Team Drains for being responsive (not excuse givers by the other 10 recommended Rheem contractors), professional, took care of everything (I keep records on everything and had all my paperwork in hand to assist in the process), left me documentation to file my claim, hauled away all materials and cleaned up the area he worked on.
If you want great work, a person who likes what he is doing (and is good at it) and took the worry out of a challenging issue - Dwayne and Green Team Drains is your company. Thank you Dwayne! Won't hesitate to contact you in the future - outstanding service.
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