Epic Plumbing & Heating

I called late in the afternoon, and Mark answered the phone on the first try.  I was contacted within minutes by William, who came the next morning.  He worked quickly and efficiently, and was reasonably priced.  Stress free service!

Our work with Mark was like a dream come true experience.  Another plumbing company had come to service our tankless heater/hot water heater, which was not working, and (1) took it apart and (2) told us it was beyond repair.  They gave us a $14k quote and left us with no heat and hot water.  I was referred to Mark and anticipated that he might be able to beat the $14k quote, but assumed he'd need to still replace it.  Well, Mark arrived and he had our system up and running in 15 minutes, providing me with a clear assessment of its status.  He then spent an extra 90 minutes here to fix a variety of different issues associated with our plumbing.  I offered Mark a large check, as I was so grateful, but he insisted to only charge me his normal hourly rate.  It was rare to find someone to clearly skilled/smart and so honest and up-front, wanting to ensure he treated us fairly.

These guys showed up and assessed the situation quickly.   We had such a hard time finding a plumber that would even look at our small job.  And the few that did come out wanted to do way more work than we were looking for and charge us thousands.  These guys got the work done on schedule, within budget and did it right!

Came out looked at the job a month ago never heard back. Left several messages and am still waiting.

I was in need of a plumber, never seeming to have luck with past hires, this time I decided to consult Yelp/Google reviews to help me choose who to call for this job.  I came across Epic Plumbing & Heating, Inc., what struck me about this company was not the amount of reviews but what was said in them.  These reviews were strong enough for me to call to schedule an appointment.  I am extremely happy to say I now have a go-to plumber that I cannot recommend highly enough.  Mark was knowledgeable, professional and honest.  He returned my call, set up appointment and was able to complete the entire job in one day.  Plumbing costs are never cheap but I feel Epic's rates were competitive and reasonable because finding a knowledgeable, trustworthy plumber is priceless.

Due to budgetary restraints, I spent the past several years putting Band-Aids over our overworked gas heating system. When it came time to finally bite the bullet and replace it, I interviewed lots of contractors, plumbers, and HVAC. I got an interesting range of quotes and some crazy ideas on how to fix my heater problem. Some contractor showed up, some did not. Mark was by far my favorite. His knowledge was extensive which was necessary given the fact that I needed to have two zones repaired as one was not working, ductwork installed correctly, piping rerouted and extended from one side of the house to the other, and a difficult ventilation issue. This was on top of having the new gas furnace installed. I now have an incredibly efficient system that was installed well before the cold weather set in. Mark was extremely knowledgeable about gas, plumbing and HVAC and great to work with. He was able to work around my crazy, busy schedule and get the work done quickly, cleanly and according to code. He installed a high-efficiency heater, pulled the permits, and did everything necessary to have me up and running in a short amount of time. Now I have a have a great heater installed with the proper zoning and new ductwork.  It works perfectly, was done correctly and is much quieter than my previous unit. - I had to have some work done in my house with another contractor, and he took a look at the new heater installation and was impressed with the install and Mark's ability to work around a very small room in order to make the heat work as efficiently as possible. I would highly recommend Mark and Epic Plumbing for your future heating needs.

I hired Mark and his team at Epic Plumbing to complete the plumbing and HVAC work for my home.  Mark was exceptionally professional and was extremely helpful in designing me the best solution for my budget.  The project consisted of a large addition with 2 new bathrooms and 2 new gas furnaces with AC.  Since I was general contracting the job myself, I found Mark the easiest contractor to deal with, he gave a quote up front, showed up when I needed him and completed his part of the project without any issue.  Its been 6 months now and I'm still 100% satisfied with the work.  Quick note, he wasn't the lowest bidder for the work but was competitively priced and gave a level of service well beyond my expectations.  I would hire Epic again.