Melroy Plumbing & Heating

After two visits from my home warranty company to diagnose a problem with a bathtub faucet, Melroy's Mr. Bent listened to my concerns, went the extra mile to work me into his day, leave work, pick up his truck and and fixed the problem in 15 minutes and discovered it was nothing more than a simple aerator clean out of the faucet.  The two other contractors did not even touch the faucet and were recommending that the tile surround be torn apart before they could diagnose, at extra costs of over $600.  

THANK YOU MELROY FOR HONEST, EXCELLENT EXPERTISE AND SERVICE!  Trust in a vendor is vital, and I would trust Melroy for any job, big or small.

I had a onsite inspection in March for my home to replace 2 Takagi tankless water heaters in June/July time frame. That went well, however, I never received an estimate.  I called twice in April and they said they will get back to me...never happened. It's now June so I went with another company to do the extensive work to reconfigure the gas and water lines to accomodate the 2 new model Takagi tankless water heaters just shy of $7K.

I called MelRoy to do 2 jobs at my house.  The first, replacing a laundry tub, went well, the second was a little trickier.  I had a leaking tub diverted that needed replacement.  This job required a little more thought and innovation due to tight space where the pipes were located.  After finishing the laundry tub installation, the plunber said he did not have enough time to tackle the diverted replacement (I had already bought the replacement diverted part).  Before leaving the plumber told me the office would call and reschedule.  I immediately thought he did not want to take on this job due to the effort required and sure enough, a week later, no one from MelRoy call me back.  Very frustrating, since they basically cherry picked the easier Job.  At that point I looked into fixing the leak and found that by replacing a couple of O-rings, with out replacing the entire inverter fixed the leak.  Too bad the plumber from MelRoy could not figure that out.  

I called Melroy because they are a Catonsville business.  In the future I will call others because I know now, there are better choices.