Best Businesses in Kansas

They were kind, professional and they are my new go-to if I have plumbing problems. I had an excellent experience. After the hard freeze when I turned on the washing machine, it came out on the wall. I thought it was a busted pipe, found it was just frozen. He also put a garbage disposal in for me. They came sooner than the dispatcher quoted. He had me fixed up in less than an hour's time.

I had an emergency and they came the same day, replaced a pump quickly, were reasonably priced, and cleaned up after themselves.  I will definitely use them in the future!

For those seeking a professional plumber in the WICHITA KANSAS area, Ballard Plumbing is who I would highly recommend. I had actually hired another company before I found Ballard Plumbing, and the first company I hired came out, requested for my hubby to remove the grey tape from our drain pipe and promised they would be back out that same day. To make a long story short, the first company didn't come back, nor did they call me. They left me with an open drain pipe! So, I decided to look elsewhere which is when I responded to the add Brad Ballard placed on this website. Ballard Plumbing was very professional, Brad came out on time, he explained to both my hubby and I exactly what needed to be done, and what it would cost. The best part, he actually did everything he said he would do, and then some! :) Thank you, Ballard Plumbing for getting us back up and running again! I will recommend you over and over again, you did excellent work, and you were very courteous! :) Ballard Plumbing phone number is 316-260-0136!

Scheduled an estimate for June 6th and she gave me a time between 3:30 pm and 5 pm.  Waited until 5 pm but no one showed.   Called them and said they had it scheduled for June 13th.  I made it clear to the person I did the scheduling with that I would not be able to do it on the 13th and she said she had some time available for the 6th and I asked her specially if the work could be done before the 13th and she didn't see a problem with that.   Very disappointed.

My toilet  and tub  Was overflowed and backed up the guy came to the door without a mask he went in the house he was going to take the toilet off and I told him know I'd like it to be snaked out from the utility room you left the screwdriver said he'd be back to get more supplies in a donut he never returned I called his boss Todd Todd said somebody else was going to show up this was for nobody showed I had an appointment at 11 with these people don't expect them to be on time don't them expect to wear PPE don't expect them to have shoe coverings either they wanted to charge me $255 the other guys came out this morning at 8 like he promised and it was only $140 I will Dutchman's Plumbing from here out

I've had extremely positive experiences with Benjamin Franklin Plumbing. First off, I will get this out of the way...yes, they are on the more expensive side. While I wouldn't call their prices unreasonable (plumbing is expensive people...if you want to gripe about prices, learn to do it yourself), they are among the very best in the quality of work they do. They are also always on time, which is becoming rare in the service industry, and they actually pick up the phone and return phone calls, another thing that a lot of their competition seems incapable of doing. Every person I've dealt with at Benjamin Franklin has been friendly, competent, literate, and professional. I don't feel like I need to hang around over their shoulder making sure they aren't cutting corners or charging me to stand around looking at a pipe. Recently I had a major issue with a sewer drain outside of the house. When they found out what the issue was, they had to reschedule so a crew could come out because it was a big job. I was able to save a significant amount of money by digging and backfilling the hole myself, which is something that I've had other companies say they won't guarantee their work if I did that (because digging a hole is so complicated). They also discovered that the separation occurred because the company that had worked on it years before had not completed the install properly, and it was not up to legal code. At the end of the day, Benjamin Franklin may not be the cheapest, but I do believe they are the best when you factor in everything.