My family have used Creekmore since the 1960's. My parents used them for their house and our rentals. Now I still use the on my folks home, my home and the rentals. Last year I did a complete remodel of my home and they took care of me. I moved the washer and dryer to a new location, re-plumbed the kitchen and the bathroom. My house is particularly challenging as it has a concrete slab foundation. After we took out the tub for a walk in shower we also had to put a new spigot out in the garage as the plumbing had previously been located under the tub.
As with anyone, we have had a couple of glitches and mistakes, but Creekmore always works with me to make it right. Their customer service is excellent and their pricing is decent.
One time I tried a different plumber due to timing when Creekmore was fully booked. They were a major hassle and they tried to charge me $650 to clean out the drain on my bathroom sink and tub. They said that their tool might get broken so I had to pay for that. It took them four hours to do something Creekmore had done in less than one before. I had a friend open the house for them. They even had me take off from work to go get a faucet in case they broke mine. Their cost was highway robbery. Then they didn't need it and I had to return it! I negotiated them down to $425, but still felt overcharged. I won't state their name but they are known as the Punctual Plumbers. I have never had any other company charge replacement cost of a tool that might, but didn't get broken. Tools are a cost of doing business to everyone else.
Creekmore would have charged one hour as they did before for the same sink and tub, which was less than a quarter of what I paid the other guys.
They work great with my tenants. I give them their phone number to schedule work with. My tenants think they're awesome. We even have a busted pipe when a tenant used a hose in below freezing conditions. I braced for a huge bill. It was only $147! They only charged what needed fixed. Creekmore is awesome. No wonder they have been in business since 1948. We trust them in our homes whether we're there or not. Never had a reason not to. Great company!
