AGS Electric & Residential Services

Tony and his team have done a couple of projects for me.

They are expert electricians and solved a complex and potentially dangerous issue at our home.

They are also skilled at plumbing and other trades.

They are good men and i would definitely recommend them for any project.

Our experience with AGS Electrical was absolutely horrendous. AGS is one-person company and hires outside help to complete jobs. This is lengthy, but please read and spare yourself the hassle of hiring this company. We hired AGS to install four new recessed LED lights in our main room, swap out a flush-mount light, install three dimmer switches and run AV cables from beside the fireplace to above, so we could mount our TV to the wall.

AGS was to start working at 9am. My wife called at 10:30am, asking where they were and was told they were 15 minutes out. At 11:30am, they finally appeared, took our deposit and said they needed to get additional parts. They didn't show up until 1:30pm, even after being told they were "10 minutes out" several times. At 1:30pm, I was told that some work would not be completed that day, due to one of his employees cancelling on him.

I came home at 5pm to find how little work had been completed and was nervous the work would not be completed that day. We decided to have them install the TV cables next, rather than cutting holes in the ceiling for the lights. They started cutting into the drywall and drilling through the studs of the house to run the wires, but were unable to make a large enough hole to run three HDMI cables. In an attempt to make the holes larger, AGS proceeded to take an electric drill at full speed in and out of the wall with no precision. At this point, it's 8:30pm and I asked them to stop working, as it is evident they were unable to complete the work.

We went through the estimate line-by-line and came to an agreement to pay for the work that was completed, however the total came to roughly one third of the original estimate. He still demanded the full 50% deposit for his work. He then argued with me for the next 45 minutes for his efforts, but since it was past 9pm, I told him to keep the deposit and leave.

Damages:
I came home from work the next day to better assess the work of AGS Electric. The cable box was broken, not mounted flush with the wall or level, and the outlet with the AV cables was also not mounted level with other outlets on the same wall. I stepped outside to inspect the side of the house and found two large holes from where their drill had passed through the interior of the house through the exterior wall and into the chimney. We also noticed a 4" x 4" patch of carpet had been torn up where the foot of their ladder was dragged along the carpet.

AGS did work for us back in 2016. He is a scam artist and liar. Do not ever hire this crew, they have no idea what they're doing. Tony may be nice and professional over the phone but he lacks honesty and character.

Toni was very professional and prompt  He did my electrical work in a timely manner and was very reasonable in his price. He will definitely be my go to guy for any future work I need done and I will definitely recommend him to friends and family.

I've never had to fire someone until I hired Tony. Don't get me wrong, Tony is a great person to talk to on the phone and he will give you the best price, but it was one of the worst experiences I've ever had.  

I wanted 3 ceiling fans installed including the wiring and drywall. He said it would take him 4 hours and he would be there between 9:00am and 9:30am. I told him that I had to be at work in the afternoon and that I arranged with my employer to be at work at 2:00pm.

Tony sends me a text message at 10:45am saying, "I'm 15 minutes out."  He then shows up at 11:30am (45 minutes later) with no apologies.  Honestly, I don't know what he did for the next 2.5 hours.  I kept seeing him bring in equipment into my home and taking multiple smoke breaks, but nothing was getting done.

He comes up to me around 3:00pm telling me that he bought the wrong parts and has to go to Lowe's to get the right parts.  His partner tells him to get some plastic covers for my furniture.  Tony then says that "I can't be buying extra supplies for this job."  Plastic covers cost $1 at Lowes.  You are a "professional" electrian that cuts into drywall everyday and you don't have plastic covers to protect your customer's property?  Are you kidding me?

He's gone for 1.5 hours.  He comes back from Lowe's and the job actually starts at 5:00pm. By this time,  my boss has given up on me coming into work. I was ticked off, but now they've made holes in my drywall and I want something to get done.

Now, it's 9:00pm (12 hours later from the proposed start time) and nothing has been completed. I told Tony and his partner to clean up their mess and leave.  Tony and his partner then start arguing about how it was the other person's fault on why they got fired.

Tony tells his partner that he's not paying him for the work he did that day. They then begin to argue about money IN MY LIVING ROOM!  

It takes them 2 hours to clean up and get out of my house.

Folks, they left my house at 11:30pm. 14 hours after the proposed start time and 12 hours after the time they actually got to my house.  This is beyond ridiculous.

So, I'm out, not only an entire day of work, but an entire evening with my family.  I spent the next day getting the smell of cheap cigarettes out of my house and cleaning my carpets and floors, because of all of the drywall.  I can't even tell you what my wife was thinking, because Yelp would kick me off of here.

I wouldn't wish this on my worst enemy.  Do yourself a favor and NEVER hired these guys.

By the way, I have proof of everything I said here (text messages, photos, etc.).

I called Tony and he was able to come out next-day to fit some new outlets into my garage. The quote he gave me over the phone was several hundred dollars less than what he ended up charging me, but I was pleased with the work he did and that he was willing to stay pretty late on a Friday night to get it done. Overall good experience.