Oliver was a good technician, but the price was much higher than expected.
Yes, I was told that a free estimate would be provided by technician when they see what is required. But the technician told me the flat rate for unclogging a drain in the wall was $356 plus tax. Yes, I could have said no, but I had made myself available and was between a rock and a hard place. Please advise representatives taking calls to provide customer with the minimum cost and let them know it could be higher. I would not have used this service if I had known the going rate. Finally, I had a coupon for $60 off on any plumbing or drain cleaning service which was not honored. Will not use this company again, and do not recommend others to use either.