If you ever need a rescue for a plumbing issue you must call Moe. Such dedication, honesty, humble, so knowledgeable, professional, and courteous, really knows his craft! I was having a stressful, problematic issue with a broken shower drain. I had called other plumbers to come to check out my drain, some said they would come; some did not even call back. I told my good friend about my drain and he referred me to Moe from Rooter Rescue & Plumbing Repair. Moe called me yesterday (Friday 12/23/16) took a look at the situation with my shower drain. He told me what can be done to correct my request and told me what to buy at the home improvement store. I knew that today Christmas Eve, there was no way that anyone would come a do work for a customer, but he called, asked me if I got the items he told me to buy. After telling him I got the items, he came today on Christmas Eve (I did tell him that he should be spending time with his family and not working on plumbing problems, but he insisted that during this holiday people should be helping people) and got by drain fixed and back in order after a few hours WITHOUT charging me holiday price. Wow that is very impressive customer service!! Moe really placed himself in the homeowner's shoes, knowing how stressful the situation was.
Thank you Rooter Rescue & Plumbing Repair. I will definitely use this business again and refer him to all my friends, co-workers and family! Too bad, it's only a five star review...otherwise I would give you a million!!!!!!!!!!!!!!!
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