6-20-22 When I purchased our 2 new Toto toilets and washlets I asked for a plumber and the salesperson at the Bathroom Store arranged for Irving Murakami to do the job.
I liked that he came a few minutes earlier than the 8:00 a.m. appointment time . He had loaded boxes for one toilet and washlets into a cart and it was rolled just in front of our front door.
He removed the old toilet carrying it down from the upstairs bathroom. Within an hour the first one was running with the help of an extension cord that hubs ran up the street to purchase two of them. The plan is for Irving to return in a couple days to place an outlet next to both new toilets.
He then proceeded to work on the downstairs removal and installation. There needs to be an 11 inch clearance from the wall which the salesperson also did not inform us about.
Irving is very cool headed, works incredibly quietly and gets the job done. The pipe was too close to the new toilet. At first he was going to turn off the water to cut the pipe but Board of Water Supply would take 2 hours to get here. For the time being he angled the new toilet. If he didn't inform us I'd never have known.
Our little sweetie was the first to try out the upstairs one and hubs was the first to try the one downstairs.
The remote has a butt wash, a front wash, air to dry, a heated seat, and a few more functions. The temperature can be adjusted on the back of the remote. Fun stuff!
Looking forward to Irving's return for the outlets. He is very personable, polite, slim build but very strong. He cleans up the area he works on.
If your decide to have Toto brand installed, Irving is highly recommended.
