Used them several times. I was very satisfied with their service. Will definitely call them again when the need arises. For people who complain that $100/hr is expensive for a plumber, you need to step back and think things through. These guys are small family-owned business. They have overhead expenses such as gas, repairs for their vehicles, cost of supplies, etc. In addition, they have to purchase their own medical/dental/drug plans. There's no company-matching 401K retirement account; no sick leave, vacation, or holidays with pay. Think about it.