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Hawaii Pacific Plumbing Supply

Plumbing Service
Waipahu, HI 96797

Reviews


Mel M.
Mel M.
7/27/2015
Drip, drip, drip...dang! It was Sunday morning and our downstairs shower faucet wouldn't stop dripping. I thought (or hoping) the handle just wasn't shut all the way...alas, that wasn't it. After perusing some DIY youtube videos, I determined (or hoped) it was the Kohler mixer cap that needed to be replaced.

Confident with my diagnosis I set out after church to City Mill in EB...only to be told they didn't carry the part I was looking for and to try Ferguson's in Waipahu the following day as they were closed on Sundays. Off to Home Depot at Kapolei...struck out again, and was again told to head out to Ferguson's. I then called Lowe's and the plumbing rep told me they didn't carry the part I was looking for (although he was pleading his boss to start carrying it since he has fielded calls about it...and seemingly always on a Sunday)...but he told me to try out Hawaii Pacific Plumbing Supply as he said their prices were lower than Ferguson's.

My wife and I headed out to HPPS Monday morning and dealt with Kevin who was extremely helpful. While acknowledging that the Kohler Mixer Cap for Pressure Balance Valve is normally the culprit for leaky shower faucets, he suggested I replace the entire unit with the Shower Pressure Balancing Unit as well. He even scooped up some silicon grease (for free) that I need to install the part properly.

Went home, installed the part, and wham, bam, thank you ma'am! Leaky shower faucet doesn't leak any more. Thanks to Kevin and the folks at HPPS. They have a huge selection of parts...with friendly, knowledgeable service. What more can you ask for?

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