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Do It Rite Plumbing

Do It Rite Plumbing

Plumbing Service
Waipahu, HI 96797

Description


Veteran proudly owned. Our company offers service for all your plumbing needs including but not limited to water heater repair and installation, clogged drains, gas lines, repairs, remodels and new construction. The quality of customer care and service is above all and the prices can't be beat. Our company also provides a variety of other types of small home repairs. Give us a call, we would love the chance to earn your business and respect!

HISTORY


Established in 2019.
The owner Cole has 5 years of experience as a journeyman plumber in Arizona and 2 years here on the beautiful island of Oahu. Cole has experience on several big jobs including a $1,000,000 project for a new restaurant in Scottsdale, AZ in 2010.

ABOUT BUSINESS OWNER


Cole served 6 years in the US Army as a infantryman and as battalion sniper here at Schofield Barracks. In 2006 Cole began to plumb until he joined the Army in 2010. After getting out of the Army in 2017 he returned to plumbing in Oahu. Honesty is the key to the business.

SERVICES


Reviews


Shayne T.
Shayne T.
10/05/2021 12:00:00 SA
Thanks so much to the guys at Do It Rite Plumbing! They were very professional and knowledgeable. They did a great job today working on our water heater and regulator (going on a trip soon and they came out the next day!). Definitely would recommend them and use their services again.

Janice L.
Janice L.
4/28/2022
Response time was swift, faster than the other six plumbers I saw on yelp.

The plumbers sent out to help us with my Mom's Toto toilet were super nice local boys. Polite and knowledgeable.

I will be keeping Do it Rite Plumbing as our go to plumbing company. Thank you!

Nannette O.
Nannette O.
06/08/2019 12:00:00 SA
After calling several others for qoutes, I was starting to loose hope in ever getting my old bathroom updated.

Cole was very professional, transparent with his prices and very polite. I asked him to demo and install a new tub shower for our small bathroom.

To my surprise, his prices were very reasonable, affordable, fair and more realistic. He and his crew worked fast and they always cleaned up after. His plumbing work was done right and it definitely looked so much better.

I would highly recommend hiring Cole for any type of plumbing or bathroom jobs you may need because he's really out here to help us and not just take your money.

Jonathan T.
Jonathan T.
9/22/2022
Our bathtub/shower stopped working in the middle of the week. I didn't want to risk serious water damage, so I did a quick search and found Do It Rite Plumbing. I gave Cole a call, described the issue, and quickly received a quote. The quote was arguably very competitive compared to other businesses. Cole and Macaiah arrived, and soon my shower was working like it was brand new! Greatly appreciated Cole walking me through the process and answering all my questions. Absolutely took customer service a step further with that.

Brittany B.
Brittany B.
07/06/2021 12:00:00 SA
Cole's (the owner) response time was super quick! I called to see if someone could come out to repair my garbage disposal after running a glass ketchup bottle that my daughter dropped in the drain through it. After giving me some quotes for a replacement &/or to have someone come take a look at it, he told me that I could try to fix it myself & he walked me through fixing the jam, no charge! His advice worked & saved me money! Thank you so much for your help!

Chels H.
Chels H.
4/30/2020
Super awesome team! Came in same day and fixed everything--really polite and efficient. They went over and beyond. Will use them again!

Claudia J.
Claudia J.
05/10/2023 12:00:00 SA
Came to my house on short notice. They installed my washer and dryer. Did an exceptional job. Cole is so professional and so are his workers. I will definitely be doing business with them again in the near future.

Liane K.
Liane K.
11/17/2020
Cole is a very reliable business owner that offers prompt responses and quality work. I called him fairly early in the morning and right away he asked for photos so he could asses the work I was requesting on my shower faucet. Cole and Macaiah arrived promptly and got started right away. Cole noticed when turning off the water supply from outside that there was a small leak and he made the call to board of water supply to have them come to fix it. I am very pleased with the work that was done by both of them and the replacement faucet that was installed. Both Cole and Macaiah were very personable and professional in carrying out their job. Cole is very knowledgeable with his line of work and prides himself in doing a good job to satisfy his customers. I would definitely call them again for future plumbing needs.

Chris Z.
Chris Z.
4/25/2020
Long overdue review. I had them install two fridges, a dishwasher and replace the valve under our sink. All three guys were on time, courteous and focused on the job.

Cole and his team finished the job on time and under budget which is rear for Hawaii.

Highly recommend them. They work with Aloha.

Lorene L.
Lorene L.
7/18/2019
I requested a quote via yelp from several different plumbers and Cole was the first to respond. His quote was fair and although it wasn't an emergency, he was able to come two days after talking to him. He gave me a two hour window (10:00am-12:00pm), but came promptly by 10:00.
I would highly recommend him. He's a really down to earth guy, completed the job quickly, and was very clean. You won't be disappointed. I would definitely call him again.

Tiari K.
Tiari K.
4/20/2019
Cole came to fix our leaking out door pipe and look at our leaking toilet. He came after his suggested working hours! He is very polite referring to us as Sir and Ma'am! His efficient work and expertise will definitely have us calling him again for our future plumbing work. Will definitely recommend for your plumbing needs!

Daren D.
Daren D.
07/03/2023 12:00:00 SA
CAREFUL BOOKING THESE GUYS.  
I contacted Cole, he sent Macaiah to replace my 16 year water heater.  DO NOT look into his eyes.  I'm straight as hell, but damnit he got some nice eyes.  Thank goodness my wife wasn't home or else I would have told her lock herself in the house and stay away from him.  You've been warned.  Keep your wife, daughters, mother-in-laws, etc away.  One look at him and I'm sure they're going in the house to change clothes, put on makeup, and start acting like they're doing something in the area he's doing his work.  

Besides his eyes, Macaiah is one strong guy.  Again, keep the women away.  He replaced my beast of a 120 gallon tank BY HIMSELF.  This tank is taller and wider than him, and probably weighs 5x more than him.  He got the tank out of a tiny cramped spot in my garage.  If I knew plumbing and my wife told me to replace it myself, I'd be calling my gigantic Samoan/Hawaiian friends from Waianae to move it.  

If you want an efficient and strong guy with mesmerizing eyes to do your plumbing repairs, call DIRP.  

Unfortunately, his pants fit properly, no plumber's crack showing.  Sorry ladies.  

For the ladies getting married, go ahead and book your bachelorette party.  Break the sink in the room and call DIRP in.  Instantly epic party, and the sink gets fixed.  They work quick, so you may have to break more than 1 sink.

Seriously though, these guys are professional, communicate well, and gets the job done.  Macaiah didn't just do a good job, he also explained how to properly maintain a water heater (such as draining tank routinely).  

Will use DIRP again for any future plumbing needs.

Bean H.
Bean H.
5/21/2019
Cole is straight forward and easy to work with.  He got the job done and at a reasonable price.  Sometimes I don't like to write good reviews because they might be too busy the next time I need a plumber.

JoAnn E.
JoAnn E.
7/21/2021
We were having plumbing problems and I asked our site manager for her recommendation.  She recommended Do It Rite Plumbing and we are so happy she did.  Cole and his workers are very professional and did an excellent job.  Although it took time for me to finally be able to do this yelp review (this is my very first yelp review) I highly recommend Cole and his team.  After finding Cole we decided to have our two bathrooms renovated to become handicap/senior bathrooms last year.  Cole, Nate and their team did an amazing job and we are extremely satisfied with the outcome of our two bathrooms. You will not be disappointed if you use Cole and his team for any plumbing problems or bathroom renovations.

Elisa S.
Elisa S.
12/05/2020 12:00:00 SA
I cannot express how much I want to keep these guys a secret because they are just that awesome.   Although I left them with my non-English speaking mother, she mentioned how professional and her words...nice to an old lady like her. If someone asks me for a plumber, I'd highly recommend them.

Craig U.
Craig U.
11/08/2021 12:00:00 SA
Our water regulator was no longer reducing the house water pressure-way too high. Called Cole who was able to schedule us right away. Micaiah and Ethan arrived early and got right to work. Very hard working, professional and friendly. Finished replacing the regulator and adjusted the water pressure. Was charged a very reasonable price. This is the second time I have called upon DIRP and would highly recommend them.

Gaylene L.
Gaylene L.
9/21/2020
Even though it was a Sunday, Do It Right Plumbing responded right away when we asked to schedule an appointment to get an estimate.  Other companies either did not respond right away or flat out told us to contact them later, when they are open.  They showed up on time, inspected everything that we asked about, gave us the estimate, and completed all the work in one day.  They were professional, courteous, knowledgable, and efficient.  We recommend them highly and will use their repair services again in the future when we need assistance.

Sydney T.
Sydney T.
1/19/2022
I was so unsure on how I was going to tie in my whole house filtration system with my tankless water heater at first just brainstorming where to choose a good location for everything and who to call to do what. I went on yelp and found a licensed water heater installer and he gave me a great option to install and leave room to install the house filtration system. After getting his quote I contacted Cole at Do it rite plumbing and inquired about the filtration system. He specializes in both to make as efficient as possible so that was a no brainer. It's a good thing I called him because going with the first layout of the tankless water heater would've left me no option but to cut out the walls to run the water lines to the filtration system. Cole and his crew banged out the job in 1 day! It was way over 8 hours but he was dedicated to complete the job no matter how much time it took. He even installed a designated filtered hose bib outside to wash our cars and a separate one from the city water main to water our lawn. Overall Cole is genuine and a man of his word. Questions asked, he always has the answers for me. Our system is epic and definitely a life changer.... No more water spots and calcium build up around all the faucets, drains, etc. Thanks for everything Cole, you and your crew did an amazing job. Aloha

Ginger M.
Ginger M.
07/03/2023 12:00:00 SA
Not deserving of the one star.  No answer to my phone call, left a message, no return call.  Guess they don't need my business.

Roxanne A.
Roxanne A.
03/11/2022 12:00:00 SA
This review is very late, but nonetheless, Cole was quick to respond to my query.  The technicians were so polite, professional, and responsive.  We had new countertops put in the kitchen, and Do It Rite Plumbing unconnected, then reconnected the plumbing, installing new hardware in the kitchen and bathrooms as well.

They kept their work area clean and cleaned up after the work was completed.  I was so pleased that I referred them to my father-in-law, who needed some minor repair done.  He was pleased with how nice they were and so easy to deal with.  I'm sure we will both use DIRP again.

Brian M.
Brian M.
07/02/2022 12:00:00 SA
Unfortunately I had a plumbing issue and didn't have a plumber yet. After looking around Yelp Do It Rite Plumbing stuck out. I messaged my issue looking for a quote and got a quick (probably automatic) message back to call to get quote/schedule an appointment. I talked to Cole and instantly felt comfortable that my issue would be addressed by a team (he sends out a team of 2) of professionals that wouldn't break the bank. I got scheduled for the next day. Besides my issue there was a small project I've been meaning to get done. They were able to take care of it all in under 2 hours and for a reasonable price. If you need a plumber give them a call!

Rochiel H.
Rochiel H.
01/04/2020 12:00:00 SA
My toilet was clogged almost everyday thinking it was time to changed the toilet. I didn't know anyone so I looked for plumbers on yelp. Message a couple of companies . Then I came across Doitriteplumbing with 5 star reviews gave him a message and Cole responded quickly.  Made an appointment Cole and Makai came to replace my toilet but the toilet wasn't the problem. I had roots growing in the pipes. It was very stressful knowing we had to demo the whole bathroom. Cole was very knowledgeable about what repairs need to be done and  with his 5 star reviews I trusted to do business with him. Nate who did our bathroom remodel did an awesome job. It took him less than a month to finish but the wait was worth it. I recommend this company for any bathroom remodels.

John P.
John P.
10/26/2021
I have used Do It Right plumbing for several years now. Cole and his crew have done both small and large jobs for me. They are always on time and clean up any mess they have made. I also like that when you call them, Cole is always the one you talk to. You can't go wrong with this plumbing company.

Brian T.
Brian T.
9/14/2022
We needed emergency repair on one of our properties so I gave Cole a call. He was able to squeeze us in the very next day. Super efficient and honest. Do It Rite will always be my first option for emergency plumbing and my only recommendation for anyone that needs plumbing services.

Dara T.
Dara T.
6/19/2020
Pipe outside on our lanai busted so water was flooding our backyard. Did a quick yelp search and found that Do It Rite Plumbing had excellent reviews. Cole answered right away and was at my place within a half hour. Now this is the evening when the sun was setting already so I was a little worried about getting someone to fix it on short notice and in the dark but he worked with his flashlights and was able to get the job done the same night. So knowledgeable, polite and kept me informed the entire time of what he needed to do. Would definitely recommend and now I know who to call for any future plumbing needs.

Shel K.
Shel K.
9/20/2019
Cole responded right away to my trouble call. Came right over and quickly identified and fixed my plumbing problem. He also referred me to a drywall repair guy to repair the access cut that needed to be made into my bathroom drywall. Will definitely call Cole again for all my plumber needs.

WR H.
WR H.
03/06/2020 12:00:00 SA
I found my go to plumber! Cole and his crew are great! They are the most punctual, polite, friendly, happy plumbers I've ever met. They got the job done quickly and cleaned up so well you'd never know they were there.  
If you need a plumber, call Cole. He's very responsive.

Ashley S.
Ashley S.
09/01/2019 12:00:00 SA
Highly recommended! Cole and Bayli checked out our water heater and identified the slow leak. Called to get a new water heater ordered and within a couple days came back and changed it out. Very knowledgeable and professional service. Installation was quick with no delay. Will definitely use this company for future plumbing services.

Susy K.
Susy K.
9/16/2021
I called Cole early this morning at 6:30.  What a pleasant surprise that he starts his business at 6 am!!!!   My bathtub hot water faucet would not completely turn off and the water was just running.  So I was in a panic mode and called Do It Rite Plumbing since the business had so many 5 star reviews.  After my interaction with Cole, I now know why his business is rated 5 stars!  He did a lot of research to find the parts because the house is very old.  He asked me to send him pictures so he could make sure he had the parts BEFORE he came.  That is outstanding because I've had other repairs where even if I took pictures and sent them ahead of time, they would come without parts.  And I am being charged by the hour while looking for parts and going to get them to do the job.  Cole was so responsive and followed up quickly letting me know about the parts and what I could expect if the parts were not available.  Cole provides the best customer service with patience, professionalism, responsiveness, courtesy, and lots of heart!   If I ever needed a plumbing job again, I would definitely call Do It Rite Plumbing!

Leilani S.
Leilani S.
7/21/2021
Our water heater decided to crap out 2 nights ago and we didn't really realize it until yesterday when our water went from hot, to warm, to cold! With three kids and a newborn, not having hot water was not an option.

We tried to reset the breakers and heater on our own but realized it was probably time to get a new one anyway (the one we had came with the house we bought 4 years ago and looked pretty old).

We actually reached out to another company and love that Yelp recommended Do it rite plumbing! We had an almost immediate response and I was able to get a quote via text message. This was perfect for us! Cole was able to get us the quote and a next day replacement. Since they were going to replace our heater, we also had them change out our disposal that also needed to go.

The price was reasonable (I've only changed my water heater once before in our townhouse we used to live in) and the guys were on time (actually they were early) and they came back later in the day when the water temp wasn't hot enough.

We appreciated the great and quick service and will definitely call Cole up again if (and when) we have other plumbing issues.

Joanne E.
Joanne E.
7/16/2021
Showed up today when I was in a bind promptly fixed the issue I had with my toilet and also replaced some rusty fixtures. Will use again.

KM H.
KM H.
12/31/2019
Outstanding!!  Called on short notice to address an issue with my toilet and these guys were over my house quickly and took care of my issue at an affordable price to include a military discount!!  Reliable service you can trust. I will absolutely call Do It Rite Plumbing again and has my highest recommendation.

Teairra S.
Teairra S.
6/13/2019
We highly recommend Do It Rite for all your plumbing needs. We decided to renovate our master bathroom and needed to replace everything. Cole went above and beyond what we expected. They removed my entire tub, shower, toilet, vanity/ light fixtures and even removed my old flooring. He replaced all our drains and pipes needed for a full walk in shower. Thank God for Cole. He is honest and very professional.

Kimmer H.
Kimmer H.
1/17/2020
Cole and Macaiah arrived on time and prepared at 8am sharp to troubleshoot and repair my leaky drain pipe underneath my kitchen sink. He explained the problem to me in specific terms. They will be installing a faucet in February. Their prices are reasonable.

MKN P.
MKN P.
9/18/2021
Cole did a great job sending a camera down our sewer line to check it. He explained how the age of the pipe implied where it was made and how it could last longer than pipes made in Asia. Although he did arrive later than the proposed starting time, he seems very knowledgeable and got the job done quickly.  I would use his services again

Gary W.
Gary W.
8/15/2022
they were extremely busy and asked to postpone until 28 August!  I needed a plumber now, so I said thank you, but ....

Jim C.
Jim C.
9/29/2022
I had a lengthy list of defects found when our AOAO conducted a building wide plumbing inspection. Kitchen Sink, refrigerator, dishwasher, 2 bathroom, hot water heater all needed attention.
Cole responded very quickly to schedule the service
Michaiah completed the work very professionally and cleaned up after the job.
Very fair pricing.

Derwin V.
Derwin V.
01/02/2020 12:00:00 SA
Had an issue with my shower valve that caused some early-morning stress. Cole and Juan came out to take care of business in less than 10 minutes. Friendly, courteous and professional at a great price. I will definitely recommend and use them in the future.

Toby M.
Toby M.
09/05/2019 12:00:00 SA
Do Rite Plumbing does it right! These guys are fast efficient and dependable. I had a chance to talk to the owner Cole who was onsite and he was very knowledgeable in the trade with the experience to get the job done no hassle. They came prepared with all the tools and materials required. Completed the job quickly. Best of all they were very neat, clean, and well mannered.
If I am in need of anything plumbing related I will be calling Cole with Do Rite Plumbing.

Chad H.
Chad H.
4/13/2021
Very satisfied with the guys from Do It Rite Plumbing.  I had an emergency situation that needed to be done in less than 24 hours and early in the morning.  My plumbing problem was causing three of my commercial neighbors to lose pressure in their offices, and could have shut down another neighbor's restaurant.  Cole was quick to respond, and made accommodations to tackle my problem.  The next morning his crew arrived on time, were professional, courteous, clean, and quick.  They made me aware of any potential issues, knew and explained exactly what and how they were doing to do it, and didn't leave a trace of debris when they left.  Much mahalos to Cole and his team!

Starlyn J.
Starlyn J.
5/27/2020
After going thru the Yelp reviews for a plumber, which can be overwhelming, I decided to go with Do It Right Plumbing. I got a quick response and was able to get services scheduled for the next day.

It was determined, after pulling the toilet off, that it was just the wax ring, thank goodness! The job was done within an hour.

The fee was reasonable too, $150 for the labor and $50 for supplies. Cole sent an email invoice with a quick link for a card payment. No hand to hand exchange at any point, much appreciated in times like this!

Macaiah took all the extra precautions with the COVID19 madness; wearing a mask, maintaining social distance, washing hands.

All in all, the experience was great from beginning to end. Highly recommend and would definitely render services again! Thank you to Do It Right Plumbing for making a not so good situation easier to deal with.

Patrick B.
Patrick B.
01/06/2022 12:00:00 SA
Reference: A Get Things Done attitude of Cole Hanson and Do  IT Rite  Plumbing --- ,
The old travel industry had an expression: Orchid and / or Onion Letters.   Hopefully, these would be sent to a Corporate CEO who has empathy    This is one splendid  'orchid'.   To one that never never gave up and got the job RITE
Had managed several organizations before becoming a reluctant hotelier in Hawaii.  Client service is always a tough challenge; in America, it has become a disgrace.
Repeat, this is an orchid letter.....A well deserved one.     People say America is getting soft in mind and body.  Remarkably, your people contradict this supposition and are role models for getting America back on track.   We have the same protocols at our businesses.... .Mahalo nui loa Cole from Hawaii to your hard work and professionalism.
We will remain loyal clients because of this level of service.  It is always a pleasure in any walk of life or endeavor to see professionalism demonstrated.  --- ,  Cole clearly, is a professional member of your team. Please accept my heartfelt compliments for having employed such a fine person. It is sad that all outfits do not have more  Get Things Done Type People......  Amen
After some frustration, --  Cole executed remedial action.  An embarrassment for all who preceded her -   Never gave up --  Checking until  the job done --- well done.  It is a daunting task pleasing all the people all the time.  -- Don It Rite  hits the mark ! Bravo Zulu to you for motivating such fine team members like Macaiah!
Aloha & Mahalo nui loa from Hawaii Proves were FAIR  too

Noel T.
Noel T.
03/10/2020 12:00:00 SA
Needed to replace a leaking water heater. Requested a quote through the yelp app received a response quickly. Set up an appointment for Do It Rite to purchase a new water heater, install the new water heater, and dispose of the old one. On the day of the install Cole and his crew showed up on time and quickly and efficiently installed the new water heater and put the old water heater on their truck. Work was done faster than the initial quote. Would use them again if any plumbing problems arise.

Louis H.
Louis H.
10/09/2020 12:00:00 SA
I was very happy with  the work they did unclogging a drain. They were organized professional and cleaned everything before they left.

Shawn P.
Shawn P.
6/15/2020
Cole & his workers did it again! Very satisfied with 5 stars! We first called upon Do It Rite Plumbing 4 months ago & this was our second time. We needed to repair our shower walls & valves as we have an older home. Cole was very professional keeping me updated via texts & phone calls as I had to work. He worked with our budget & very professional. Cole & his workers were prompt, courteous, wore masks due to the Covid, & very knowledgeable. Makaio (sp?) was working on the shower when I came home & finished up the job timely. I highly recommend Cole & Do It Rite Plumbing & guarantee will call upon this business again. Thank you again Cole.

E M.
E M.
12/26/2019
My First Yelp review and well deserved five stars. Before contacting Do it Rite Plumbing, I tried twice to receive a quote through one of the big home improvement stores contractors. Contractor did contact me and asked for pictures, which I sent but no reply, I even gave them a call to see if they received my emails, crickets... Going through Yelp, I contacted the top five plumbers who does solar water heater replacements in my area, and first to reply and who provided the best customer service out of the five was Cole.

Literally coming off a plane from a family emergency, Cole took the time to call me to answer my questions, inform me on what likely will need to be done, and schedule an inspection for a quote.

Thank you to Cole and his team for their hard work, expertise, and excellent customer service in replacing my solar water heater and kitchen faucet. From initial quote to job completion, Cole was informative, open to questions, and he stands by his word and work which made this a painless and positive experience.

Natee K.
Natee K.
04/04/2020 12:00:00 SA
A good small company and a great group of people to work with. Do It Rite LLC is an excellent and reliable company to call for all your plumbing needs. They offer quality work at a fair price. Cole and his crew are highly knowledgeable, professional, and reliable. When we called Do It Rite for help with a major underground leak project at our home, Cole answered the phone right the way, responded the same day, and followed up with constant update communication. Cole and his team showed up to the site on the same day to examine to work and provided a fair estimate. The work turned out to be a complex problem that required laying underground pipes in excess of 50 meter, which also required heavy equipment to excavate and cut significant amount of paved asphalt.  The Do It Rite team did not deterred and enthusiastically took on the challenge. Cole reached out to his network of experts and quickly organized a plan to solve the problem.  On the following morning, the crew showed up early and worked tirelessly all day to solve the problem.  True to their company's name, these guys worked efficiently as a team and did the job right the first time.  They provided quality work, took care of our place, and thoroughly cleaned up after themselves.  Each member of the team was a professional who is competent, courteous, and honest.  We were also able to easily and conveniently made payment using credit card via automated invoice system and received our invoice via email.  We now have Cole's number on our Speed Dial for all our plumbing needs.  Thank you, Cole and your team for your hard work and highly ethical business practice.  You folks represent the veteran owned small business that our community love to support.  Keep up the great work and thank you for service to the community.

Forever Grateful,

Natee

Sherri W.
Sherri W.
10/12/2021 12:00:00 SA
Great plumbing company. Workers went beyond the call and cleaned up after themselves. Worked on 3 toilets and installed garbage disposal. Will definitely call them again for future plumbing needs.

B H.
B H.
07/08/2022 12:00:00 SA
Amazing amazing company.
Cole and his team were so easy to work with.
They are all super respectful, professional, and down to earth people who know how to do their job AND they are really good at what they do.  

I had them over to replace some supply lines & valves around the house.

They listened to what my requests were, and got right to work!
Before you knew it, they were done and double checking their work.  

I would use them again 100 out of 100 times.  

Folks, if you're looking around for plumbers, look no further. They DO IT RIGHT! ;)

Thank you DIRP!

Charmi K.
Charmi K.
10/31/2019
Cole quickly responded to my inquiry of his services and pricing via Yelp. An appointment was scheduled and reconfirmed the day of.  He was ahead of schedule and arrived at the time agreed upon. He brought an apprentice and we also had additional plumbing concerns the day of. They worked efficiently and professionally and completed all the requested tasks. The pricing was fair and now five days later no leaks or issues have arisen.  Will definitely call on this company in the future.

Sean S.
Sean S.
1/29/2021
Topnotch all the way. Cole and his crew are consummate professionals; friendly, responsive, punctual, and does quality work.

Since my last review, I've had a few opportunities (at my expense lol) to utilize DIRP's services. Without fail, they were able to resolve our problems quickly and thoroughly.

Most recently, Cole had helped pull my neighbor's roots out of our sewer line and identify the belly of water.  Further, they used a locator to line out the sewer line that needed replacing to the city runoff.

Cole is passionate about his work and he helps educate his clients on items like possible foundational issues, directing of water, water pressure release, etc.

DIRP is an honest, veteran and locally owned business that I am proud to support and recommend.

Teddi G.
Teddi G.
06/03/2019 12:00:00 SA
I wanted to give a BIG THUMBS UP FOR COLE H!! He's very skilled and professional!! My mom's house had a problem with her water fixtures and the loud whistling noise was just practically driving us INSANE!!! I called Cole, explained the issue with the whistling noise being intermittent and that it would occur when we'd put on the water faucets or flushed the toilet. Cole with his five star service and expertise quickly fixed the problem!! MAHALO COLE ;-) For all that you do-your the BEST!!!

Nellie T.
Nellie T.
6/25/2020
Sadly, I've had more than my share of plumbing issues the past few years, the drawbacks of having an older home, and family members who I need to stop buying baby wipes and swiffer sheets. :(

So this time when the drain was backing up, and I tried to DIY and spent 8+ hrs after going to the hardware store and trying various gadgets and snakes, and liquid plumber, I came here to see who to use.

Not satisfied with all the plumbers I used before, I went looking for one that I could depend on.

Sent out a text asking for help, and got a response same morning, and showed up in a few hours.

Stayed until the problem was fixed, trying different things from different places.

Thank you guys.
Will use again.

Shane N.
Shane N.
8/30/2021
Cole and his team helped me out in a pinch.  Awesome service.  Thank You cannot say enough good things about this business!

Jeff A.
Jeff A.
08/05/2020 12:00:00 SA
Cole and the crew did an awesome Job with fair price and excellent work

Lianna F.
Lianna F.
01/05/2022 12:00:00 SA
I rarely write reviews, but will take the time to write one for exceptional service.  I agree with all the other positive reviewers for Do It Rite Plumbing and can confirm that Cole and his team are awesome!  Cole is super friendly, responsive and professional and truly cares about taking care of his customers.  He and Makai quickly replaced my leaky faucet and carefully cleaned up after they were done.  Cole's rates are also very reasonable.  Cole provided great advice on updating my other fixtures to prevent future problems.  I will definitely be using their services again and will recommend them to all my friends and family!  Thanks so much for the great service!

Melany S.
Melany S.
6/30/2020
Thank you guys for setting an appointment quickly, showing up on time, sticking to the price I was quoted, and being professional and friendly. I would highly recommend Do It Right Plumbing for anyone in need of these services.

Shea V.
Shea V.
7/15/2019
Cole has good work ethic and integrity. The job was simple, when he came it was done quickly and within budget. We'll be using him for future jobs.

Dwight G.
Dwight G.
12/07/2022 12:00:00 SA
I gave them a call because of an emergency at about 5pm. Lucky for me, Cole was already in one of my buildings. Ended up seeing me right after and satisfied a lot of people in the process. I will be calling them again. It's always a risk when you are meeting a new contractor, an electrician, or a plumber. I'm glad, this risk paid off
Mahalo Cole Thank you for not charging me with after hours/emergency pricing

Mike O.
Mike O.
5/20/2019
Cole was great to deal with.  Everything was so easy.  He answered yelp quote feature with accurate quotes.  Send him pics of the issue and he gave me an accurate quote.  There were no surprises when he arrived or when the job was done.  Sent me an invoice thru email and I could pay by CC via the emailed invoice.  

I wasn't even home throughout the whole process.  My wife just let him in and he did his thing.  Commutes with me throughout and everything so smooth.

Nicholas R.
Nicholas R.
7/13/2022
Best Plumbing Company I have ever done business with, I reached out to Cole about a Sensor issue with my Solar Water Heater, within minutes I got a response and within hours a plumber Scotty arrived and was super professional, respectful and did clean work. He was in & out in about 20 minutes installing the new sensor and fixed the issue. Thank you for the great customer service!

DaGs O.
DaGs O.
9/25/2020
Cole was so quick to get a quote back to me. He was running ahead of time so he called and asked if he and his helper Andrew could come early. Greatly appreciate the call and having them come early. They showed up, got to work really quick and went above and beyond. They even went looking for an electric  part that we didn't have for the dishwasher. So kind and thoughtful to offer and make that extra effort. Will definitely hire again for more plumbing needs. He showed us that there are good, honest, and trustworthy plumbers in the trade that take pride in thier work. Very easy to communicate with and they left thier work area perfectly clean after. Mahalo guys for a five star experience!

Ethan S.
Ethan S.
10/13/2021
If not the best, definitely one of the best plumbing companies on the island! I highly recommend this one! Amazing staff and leadership. Their work is always on point! There is always strong communication established from start to finish which is very key when you want updates and if any other plan of action is proposed.

Jason M.
Jason M.
4/17/2019
Awesome work.

Service guy Cole was professional, skilled, and fast.

He changed my shower assembly in less than an hour and doubled checked everything afterwards to make sure there was no leaks.

He also got the invoice ready for me on the spot, so it was easy to pay.

I will be contacting him again for more work for sure!

Best experience I had with a plumbing service!

Janelle A.
Janelle A.
06/03/2023 12:00:00 SA
For the past 3 days whenever we tried doing laundry, we would have a backup which lead to water flooding between the base of the toilets (in 2 different bathrooms) and the flooring. My husband thought he snaked it, but he didn't get it.
I saw all of the positive reviews and called. They didn't have any openings, but the person who answered the phone said he'll ask the technician since it would be an additional job at the end of the day. Luckily for us,  Jay said yes! He was friendly, professional and a savior. He came back the next day to send the camera down and it was so worth it to have piece of mind. Communication was excellent from scheduling to Jay letting us know when he'd be arriving. I appreciate him coming out and doing the job, even when it was after pau hana time.

Jeff T.
Jeff T.
3/27/2022
We noticed our water bill was crazy high and realized we had a leak. I reached out to Cole on the recommendation of a friend. He asked a few questions and was able to almost exactly pinpoint the source of the leak on the phone. He was able to come in person later that day and already had all the parts needed to do the repair with him. The leak was underground so it took some time and trust in Cole that he was looking the the right area, but sure enough he was spot on. He removed the rusted out galvanized pipe and replaced with copper. I couldn't be happier with the timely service or quality of the work. I will happily use him again if I ever need a plumber.

P.S. He also was very personable and he happily explained what he was doing and why he was doing it throughout the job. I'm the type of person that likes to see what happening and I know some people don't like that when working but Cole was happy to educate me as he worked.

Debbie J.
Debbie J.
02/11/2020 12:00:00 SA
Had a leaking faucet that kept leaking after shut off valve was turned off at a rental unit. They answered phone quickly and were very helpful. Provided estimate and did work well. My tenants provided an excellant review. The courtesy and professional way they handled the repair was appreciated especially since work needed to be done without delay. Plan to use them in future.

Rod S.
Rod S.
06/09/2021 12:00:00 SA
Awesome service! fantastic work and mostly Cole did what he said he would do when he said he would do it..Right! Cole brought some great ideas on how to solve our issues and save us money.

M V.
M V.
1/30/2022
Cole and his crew are excellent! He provided responsive communication and high quality work. He got the job done quickly and without any hassle/issues. Cole is my go-to guy for plumbing!

Jamelyn P.
Jamelyn P.
4/21/2019
Recently had a bathroom renovation.  Cole is a great business person and a master at what he does.  From answering the phone, scheduling and updates to his quick, clean, precision and quality work.  DoItRitePlumbing is highly recommended for all your plumbing needs for best value, quality workmanship and great service.

Janice N.
Janice N.
12/25/2020
We had Cole and his team install a water softener system. We have hard water here in Ewa. I'm happy with the results, the next day I took a shower I immediately felt the difference. My hair felt softer, no sticky film residue on my skin and didn't see the hard water spots on my stainless steel sink. Most of all, I'm happy with the choice of company we chose. My husband was in awe with how Cole throughly trained his apprentices while installing the system. We found Cole through the next door app because our neighborhood had recommended him. From the first time we contacted him and up until we had the system installed, he throughly answered all our questions. The prices he quoted were also reasonable and because my husband is also in the military he gave us military discount. We will definitely be contacting him again (renovation) . Thank you Cole!

Jason A.
Jason A.
06/04/2020 12:00:00 SA
This is second time I've hired them for plumbing work.   Both times I have had exceptional service.   The response was within 30 of asking for a quote.   They were able to come out 2 days later.  They gave me a 2 hour window between 8 and 10 am and arrived exactly at 8am.  Price was right along with the quote.   As a veteran it was nice receiving the military discount.   They cleared 2 clogged drains and replaced some small parts.  In and out within an hour.   Very clean, very friendly.   My go to plumbers!

Lola F.
Lola F.
06/07/2019 12:00:00 SA
Talented, smart, patient and friendly. Did a great job! More work to come.
Mahalo!

Cora I.
Cora I.
10/08/2019 12:00:00 SA
I used Cole a few weeks ago to install a kitchen faucet and re-do the cartridge in my upstairs shower.  They did an excellent job and ordered any necessary parts right away.  I will be contacting them soon to install a dishwasher.  I did not ask him the price upfront & waited for the billing,  excellent pricing.

Emily G.
Emily G.
05/11/2020 12:00:00 SA
Professional and knowledgeable.  Replaced water pressure regulator, added shut-off valve, and replaced spigot.  Response time is good, arrived on time, and cleaned up afterwards.  Labor rate $100/hour, which included getting a commercial regulator.  Works quickly and efficiently.  Highly recommend.  Water pressure was over 140 PSI negatively impacting pipes, water heater, plumbing fixtures, and appliances like the dishwasher.  The water pressure regulator brought PSI down to 80.

Alan V.
Alan V.
05/11/2020 12:00:00 SA
They did an excellent job. They were very fast and gave me some pointers on my water system that were helpful. Also, the pricing was reasonable.

Mel B.
Mel B.
1/20/2020
Garbage disposal a started to leak under my kitchen sink didn't realize how long it's been leaking until I felt my kitchen mat getting soaked. Immediately I googled and yelped reviews and decided to reach out foR help. Cole and contacted me immediately the following day and scheduled. Showed up on time and even came with helpful assistants. Garbage disposal is now replaced, they left no mess and service was done quick. I highly recommend this company if anyone ever needs a plumbing needs. Thank you for tending to my small repair, i didn't realize the importance of a nice working kitchen sink until I have to wash dishes.

Sharon W.
Sharon W.
01/06/2023 12:00:00 SA
If I could give Do-It-Rite Plumbing ten stars for the repiping work they completed at my home, I would certainly do it without hesitation.  Cole Hanson, owner and his awesome workers, Macaiah and Ethan are extremely hard workers, honest, well-mannered, skilled and knowledgeable.  Cole explained to me that they were going to cut open the walls (tung and groove redwood) to my two bathrooms and tiled shower. I thought I needed to hire a carpenter to put the walls back and a tile man to repair the shower wall.  To my amazement, after the repiping was done, Cole and his boys put the walls back perfectly, repaired the tiled shower opening with a brand new hot/cold water faucet and a backing plate.   Most important for me, they were always cleaning, wiping, sweeping and vacuuming during and after the repiping was completed.
Mahalo, Cole, Micah, and Ethan for a superb repiping job!

Kalauae H.
Kalauae H.
9/18/2020
Recently I've asked Cole to change my main drain line which was in really bad shape.  He and his crew came to my home and made those changes as requested.  They did an awesome job. Furthermore, Cole was honest enough to advise changing other plumbing pipes and fixtures.  With the amount of work he and his crew did, they accomplished it within a day!!!! I'm very impressed how hard his young men work, have great mannerism, and how organized they are.  It's really hard to find someone like Do It Rite Plumbing  to be fair, honest, and professional.  Give braddah Cole and his crew a call for your plumbing services.  I know I will be calling him to do more projects.

Breanna D.
Breanna D.
05/08/2020 12:00:00 SA
**Our #1 choice for plumbing experts in Kapolei area.**

Overview: We have hired this company twice now and have had great experiences despite unfortunate plumbing events in our home. They are prompt, professional, and experienced/knowledgeable in many plumbing situations. Pricing is reasonable and varies based on problem. Labor is $100/hour.

Our situation: For our first experience (about 6 months ago), we hired Do It Rite Plumbing to repair leaking faucets in showers in two of our bathrooms, which included new replacement handles/shower heads. They were great on communication and respecting our home. They worked quickly and efficiently to complete the job to a high standard.

Our 2nd experience (this past week) with the company was just as great. We were so impressed with this company the first time, we immediately hired them to take care of a major toilet leak we discovered. Our upstairs bathroom had a toilet that was installed improperly by previous owners, and had been slowly leaking dirty water into the floor below.... over months or even years. :O When we discovered mold on a downstairs closet ceiling, we opened the ceiling to discover a lot of damage.
The plumbing company arrived and helped us clear out our closet, make a plastic sheeting wall to protect the furniture in the connecting room, and opened up the ceiling and one wall inside the closet. They showed us all the mold and damage and immediately repaired the toilet leak. They pointed out that the 2nd toilet upstairs (also visible from that opening) was improperly installed just like the first... and was also leaking. They took care of both issues. They brought in a dehumidifier to dry out the space (about 48 hours duration) and sprayed any remaining toxins with chemicals to completely sterilize the area. Finally, they set us up with a drywall expert to cover the open ceiling and wall.

Price: The final bill was high for this project, but reasonable for everything that needed to be done. This included repairing 2 toilet leaks, sterilizing the damaged areas, renting the dehumidifer, and the time of labor. Both the costs for labor time and the cost for supplies were accurate. There were no hidden fees.

Conclusion: The quick turnaround and quality repairs made these experiences highly rated. The polite and professional customer service from all 4 of the employees we interacted with made this company #1 in our plumbing contact list. :)

Dustin F.
Dustin F.
9/17/2020
I submitted quote requests to many different vendors using the Yelp feature because the one we were previously using was about six years past it's recommended usage time.  Of them all, Cole was the only one that was both patient and thorough in gathering the information he needed to provide both his professional recommendations and an accurate quote.  Cole noted he was available to do the job the following week, and estimated the job to take about two hours, from 8:30am to 10:30am - perfect!

The day of the job, Cole calls an hour ahead to confirm he was on his way.  About 15 minutes before 8:30, he calls again to let me know that he's running behind because he had to pick up parts.  While this act may seem inconsequential to others, to me it spoke volumes about how much Cole values his clients. About ten minutes past 8:30, Cole shows up and goes to work.  

I will admit that the job took a smidge longer to complete than what was originally quoted.  If I'm to be completely honest however, I am grateful that Cole took his time to provide top notch work instead of half-assing it due to time constraints.

After the installation was completed, we were provided with a thorough explanation of all the work done, and Cole took the time to walk us through the operation and features of the water heater, including answering questions that we had.  Best of all, the final invoice was almost exactly what we were originally quoted!

Overall, this was a positive experience and we could not be more satisfied with the level of professionalism displayed both in Cole's business and work ethic.  If you need a plumber, consider Do It Rite Plumbing!

Ed M.
Ed M.
4/21/2023
I'll say that do it right plumbing looks out for their customer best interest in preforming and getting job done in a reasonable cost.  My toilet was backing up  so I decided to snake it my self to unclog it and a week later the toilet started making gurgling sounds when using the sink. So called Do It Right Plumbing to have a camera inspection of my sewer line to see what kind issue I'm having. It appears to be a collapse line. Cole came out to go over a plan to pair it. at first he recommend digging it up. My concern was, I just redone tile in the bathroom and hallway on other side of toilet.  But he said, let me camera the line to see how bad it was for him self. He talked to his partner that dose the sewer pip re-line. They said that they can re-line. instead of digging it up.

Karly K.
Karly K.
1/26/2022
Late review:  They were great!  They came during the busy holiday season and ended up just replacing a fitting rather than having to cut a big hole in our wall.   We appreciated that they were forthcoming about the less expensive solution.

Danielle B.
Danielle B.
05/07/2023 12:00:00 SA
Quick & great service. I didn't have to leave a message, I was able to get an appointment for my non-emergent request quickly, he communicated with me if there were any changes, got the job done, and provided me with pictures. Very friendly & knowledgeable. I would definitely use them again.

Ro O.
Ro O.
12/08/2020 12:00:00 SA
Name says it all, Cole and his team Do It Right and do it right the first time.  These are the first plumbers that actually explain how everything works and why.  They provide several options versus just saying something needs to be replaced and very detailed in what will be done.

Communicates well and arrives on time.  Friendly, exceptionally knowledgeable, and professional.  Veteran owned and give military discounts.  Hire these guys and you won't be disappointed.

Found my new plumber.  I won't use anyone else as their company name as stated, Do It Rite.

Peter A.
Peter A.
6/15/2023
I had a serious plumbing problem and they were nice to respond right away. The guy did a great job, making sure nothing in the house got damaged. Really professional, nice owner, and employee who came out. Very happy with the invoice. I'll always call them for any plumbing needs I have.

Kyle M.
Kyle M.
02/05/2022 12:00:00 SA
Excellent service, response time, pricing, and very professional. My kitchen sink and bathroom tub were clogged and began backing up. Cole and his team came out the next day, fixed my clog, changed out the p trap, and checked my sewer lines. Pricing was very fair ( he offers a veteran discount ) and they were clean and quick. I would use Cole again and recommend him to my family and friends.

Loren O.
Loren O.
05/03/2020 12:00:00 SA
We had a bathroom fixture that was leaking and we wanted it changed out.  The fixture was from when we did the extension about 48 years ago so I knew it wouldn't be easy.  I had a different plumber come to do some other work just a week prior and he looked at it and just said he didn't have the part and left it at that.  Although 2 apprentices were sent out alone to tackle the job, they did their best to try to fix it but needed to call a seasoned journeyman to come and help out.  They spent upwards of 3-4 hours working on it and was finally able to complete the job!  They were all very professional and courteous the entire time.  I would highly recommend this company, they do deserve their 5star rating.  As for the other company that I initially contacted, which was also a 5star rated company, their ratings will definitely change after I do my review!  Thank u Cole and to the 3 hardworking guys that came to rescue!  I really appreciate it!

Chris W.
Chris W.
1/14/2020
The owner Cole and his 2 young energetic apprentices showed up exactly on time and helped me with the following repairs:
1. Install garbage disposal;
2. Replace bathtub diverter spout;
3. Replace utility sink faucet;
4. Replace washer drain hose.

I was originally quoted 2 hours of labor, $300, plus parts. The actual repairs took 3 hours but I am extremely satisfied with the hard work they did.

Total came out to $465 plus taxes, broken down to $405 for labor ($150 × 3 hours with 10% veteran discount) and $60 for parts.

Do it Rite Plumbing Team, thank you very much for your excellent work and Happy 2020!

Chang L.
Chang L.
5/30/2019
Cole is very professional and courteous. He's transparent about his pricing and fair too. We had an emergency and called him during a busy day but he was willing to come after regular hours.

Give him a try and you could be the next happy customer.

S C.
S C.
4/27/2021
Cole and his team truly embody their business name and go the extra mile to Do it Rite! After a catastrophic flood occurred requiring a complete re-pipe, and after several other plumbing companies could not solve the problem, Cole stepped in, assessed the situation, and mobilized his team within days to replace and re-route all of our pipes. He kept us apprised of every option, cost, and choice every step of the way as issues arose from material changes to pipe routing to follow up installation. The thorough and friendly communication made our lives so much easier as we coordinated mold extraction and restoration and coped with all the stress of an unexpected remodel. When we had follow up questions and additional plumbing jobs, Cole returned, was truly caring and professional, and followed up to make sure everything was done right. We really appreciate his skill and professionalism!

Timekia P.
Timekia P.
7/27/2023
When you need confidence in a contracting company who your putting in care of your home DoIt Rite Plumbing  is company that becomes like family. They are gentle meaning you are treated with patience respect and loyalty this crew of Do It Rite Plumbing. MACAIAH, Cole, and Reed. Worked in a trained rhythm that was so reassuring to watch My Estimate was outstanding compared to others. They treated my home with care and protected the spread off dust they protected my carpet to not cause more work or money on me. They came early and left late to get the job done fast. So that I can began to shower at home. And they were very knowledgeable of the Job. I was updated with the process as the project to place! Classy Professional Neat Knowledgeable and Pleasant!

Danielle S.
Danielle S.
09/11/2019 12:00:00 SA
Cole and his team just left my apartment from doing a job  which I am so pleased with! I contacted Cole a week ago about a leak in my bathroom and a problem with my toilet which he immediately came to see on Sat 9/7. After working with my building we were able to have his team
come in today. Unfortunately we had problems with my building shutting off the water BUT Cole was able to take care of it himself and still finish the job within an hour! I didn't catch the name of the younger member of his team but he did a wonderful job as well. Super reasonable prices and we will definitely call them again for future plumbing issues. I also really enjoyed the pay by email feature that they have set up which allowed me to pay on the spot. Thank you to Cole, his wife and team again.

Michael S.
Michael S.
11/20/2021
Cole, a veteran and the business owner and his employee Andrew were absolutely outstanding.  I had a long list of preventative maintenance and a couple of improvements (i.e. adding a hose bib) that I wanted to get done BEFORE it was an emergency.  I don't know if it was something I said or what, but trying to get a plumber out to do non-emergency work at non-emergency prices was a challenge.  After about 3 weeks of trying to schedule a plumber, I called Cole and suddenly it wasn't so difficult to get a quote and get it scheduled.  He and Andrew showed up on time, even called to confirm he was 15 minutes out when he completed his previously scheduled job.  The two of them spent the day taking care of everything I wanted and even did a couple of improvements (like installing a new ball valve for the main water shut off valve in a much better location) that I did not expect.  Cole and Andrew are a great team and do great work.  I learned a really good lesson in the last month or so regarding plumbers.  I have never had a problem scheduling a plumber during the rare emergency, but try and schedule one when you don't have water up to your ankles and WOW, the response is a bit different!  We will not be using anybody else in the future.  Do It Right Plumbing was so awesome at my non-emergency repairs that we won't be calling anyone else if/when we have any emergency or non-emergency repair in the future.   You are on a very short list of licensed professionals we know we can rely upon if needed.
Much Mahalo to Cole and Andrew of Do It Right Plumbing.

Malia R.
Malia R.
6/13/2019
Cole was quick to respond, accommodating, knowledgable, professional and his rates are reasonable. Mahalo Cole!

Kirk D.
Kirk D.
12/23/2021
I recently had the opportunity to have Do it Rite Plumbing install my kitchen sink and I definitely would  use them for any other plumbing needs in the future. The guys were professional, and did an excellent job and the price was more than fair. Thank you Cole and crew!!!

Oli6778 K.
Oli6778 K.
1/19/2022
I used Do It Rite Plumbing few years back when my garbage disposal and sink backed up and they ended up having to snake it 50 ft! I was impressed with their professionalism, yet friendliness.

The other night there was a puddle of water under my sink and I saw a tiny drip coming from the bottom of my garbage disposal. The cabinet bottom was wet but I thought it had just accumulated. Made an appointment with Do It Right to come yesterday. It got worse overnight and by the time I went to bed, I saw water dripping regularly from the pipes even where it went into my wall!  I saturated towels in the process, but couldn't figure out why the towels were getting wet when the pot was catching the water. I had an appointment between 10:00-12:00 and I was so pleasantly surprised that Andrew and Jay came early (they tried to call but my phone was on silence, so they came anyway). In less than 2 minutes, they knew and showed me what the problem was (faucet line was leaking and spewing out a fine mist explaining why the towels were wet).  Unfortunately, the line is connected the faucet unit so I needed a new faucet. They went to Lowe's, sent me photos of what was available and bought it and came back and installed it, including the new soap dispenser. I can't believe how painless it was!

This morning I noticed my faucet could rotate 360 and wasn't sure if it was supposed to be like that. I took a video  and was going to text them but ended up phoning them by mistake so I hung up. Few seconds later, I got a call from them (!) and I explained what my concern was, told them which faucet I had and Cole, the owner
assured me that was normal, that some models do that free spinning.

I am totally impressed by the exemplary service and would never consider using another plumber. They know their stuff well and the Andrew and Jay are model workers - nice, efficient, capable, professional, friendly, patient...I could go on and on. Do It Rite Plumbing knows how to do it right. Keep up the great work!

Leila C.
Leila C.
02/06/2023 12:00:00 SA
I hate to do this bec Cole was ok when I first hired him. The 2nd time around, he didn't show up then he texted apologizing as he went vacation and he was sick. He said he'll make it up, texting to come over and give him a chance, I told him to come over at a certain day, then no response at all. I don't how he become unreliable at yikes. No call, no show then text to come then no show again

Maegan M.
Maegan M.
09/05/2019 12:00:00 SA
Cole is the best! Needed a new water main valve. He contacted me the same day and was at my home the next day.

Raffy P.
Raffy P.
8/30/2021
Late post, highly recommend Cole and his team. Very reasonable standard rate, they cleared a clog and scoped our line within an hour. Hundreds less than those other companies.

Miyo W.
Miyo W.
10/08/2020 12:00:00 SA
I just called this business (before 7am)and spoke with Cole.  He let me know the time he would be able to come to our office.  I let him know I would need to check with my boss if the time would work and would get back to him.   Although I haven't scheduled the appointment I appreciate that he called me back right away to let me know I may want to check with building maintenance in case its a building problem not just our office and in that case the building would need to take care of the problem.  The call back is GREAT customer service.  In the event we don't need his services for this problem, I will still recommend this business and call him if I need a plumber!

Connie B.
Connie B.
1/28/2020
Called Cole on Monday afternoon and he had an appointment on Tuesday. Fixed 3 toilets, plunged one, total replacement of parts/guts of other two and sealed the toilet to the floor, stopping it from leaking. Our total cost was way less then I expected. Great service and education afterward for us to keep toilets from being plugged up.

Midori C.
Midori C.
9/17/2020
My water heater was leaking. I needed a plumber and I checked through Yelp.   I picked Do It Rite because it sounded so right.  I went through the reviews in Yelp and everyone gave  it a five star rating.  That speaks volume.
Cole, the owner came to check out the problem - no charge and we set up a date for the job the following week.  He showed up PROMPTLY with his assistant, Andrew, and got right to work.  Along the way, a couple hiccups, but they managed to overcome and got the job done beautifully.  They don't grumble or complain.  They are professionals, fast, hardworking, no mess and very polite.  They are very impressive young men with excellent work attitude.  They will be my plumbers for life.
Anyone looking for plumbers, just call DO IT RITE!  They are RIGHT ON.

Laine Y.
Laine Y.
6/26/2023
I was skeptical of all the 5 star reviews at first.  Upon calling, I got an answer right away and got a date and time scheduled.  A short time later, Cole called back to ask if I wanted an earlier time, which was great.  Job was started on time, done to my satisfaction, and a fair price was quoted to me.  Do It Rite Plumbing will be my first call on any future plumbing needs.

Philip L.
Philip L.
02/10/2021 12:00:00 SA
we had a plumbing issue in may 2020--at the height of pandemic fears.  after calling many plumbers, i found most to be not responsive or quoting extra exorbitant prices which i knew to be too high.  

fortunately i saw the high ratings for cole at DIRP and gave him a call.  he warned me that some things may need replacing, but was totally flexible in trying out some repairs (instead of replacing) to see if we could save money. unlike many other plumbers, he took the time to listen to me and work with me.  luckily one (a very low profile toilet which would be hard to replace in hawaii) out of two items could be repaired.  he and his staff did an great job.  the security cams showed them practicing very safe masking techniques at my elderly mother's house and doing everything quickly and honestly.  i was grateful as we were all worried about any germs entering the home.

i was able to pay via internet/email and the price was far better than if i had gone with other companies.  as a result of his quoted work being more favorable than other plumbers, we were able to afford upgrade work to avoid future problems on my laundry valves.  do it rite plumbing deserves the five stars (while many others, in my opinion, do not).  they do it well, quickly, they show up on time, they answer the phones and return messages/texts, and they LISTEN to the customer (even if i'm not always right!).  

it's been almost a year--and all the repairs he did are all in beautiful shape.  thank you DIRP and staff!  this month, we have another small problem in the kitchen and, while no one enjoys calling the plumber, i will actually have a warm happy feeling to have these guys come back and help my elderly mom out again.

Brennen S.
Brennen S.
5/18/2023
D.I.R.P coming in clutch and doing another great Job! Much Mahaloz to Cole and his crew

Cliff V.
Cliff V.
3/31/2021
Professional and straight forwarded!! Definitely recommend and will use their service if any future plumbing issues arise

Kevin P.
Kevin P.
01/03/2020 12:00:00 SA
Cole and team are the best. Hands down. I needed 4 bathroom sinks, kitchen sink with disposal, and dish washer hooked up after redoing the cabinets and countertops.

Cole responded super quick on Yelp...unlike some others on here. He was also able to give me an accurate quote to help me price it out. With the best price and best reviews I scheduled him for just after New Year's.

Cole came out to the site while the countertop guys were finishing up. Based on their recommendation, Cole rescheduled me for the day after so the countertop had time to set.

The the showed up around 2pm and were all done and cleaned up by 4pm. After a quick walk through, I thanked them for the speedy service and sat back to enjoy their work.

I can't recommend Cole and his team enough. Just a fantastic experience all around!

Ron J.
Ron J.
8/15/2019
Do It Rite Plumbing was an excellent choice for my gas line problems. Cole was very professional and thorough. He explained how he was going to fix my leaks and even found a minor water drip in the process. Everything was repaired right and done very quickly. Now I will always use Cole and Do It Rite Plumbing LLC to get things done correctly.

Lichelle S.
Lichelle S.
9/16/2020
These guys are awesome! Cole and his team are very efficient and helped me figure out where my leak was coming from and referred me to another company who would be able to help me out. Would definitely hire them again for any plumbing needs!

Noriko K.
Noriko K.
3/19/2020
Cole responded quickly when I sent message and his reply was with answer I wanted to know. So I had good feeling about him already.
They came earlier and finished work much faster than I was expecting. They are very efficient and work hard.
I definitely recommend him and will call back when I'm ready to do other works on my house.

Deb C.
Deb C.
8/19/2020
My gas water heater died last night and as usual, I relied on Yelp reviews to help me find a reliable, trustworthy, reasonably-priced person... someone I could trust to help me with problems I have little to no knowledge about. It was 9pm and I put my inquiry out on Yelp. The owner, Cole of Do It Rite Plumbing replied almost immediately & I started a chat with him on my cell. He didn't have any appointments available until Saturday.... being it was only Tuesday night - that was a long ways away. I  didn't expect him to recommend another person for the job, but Cole did... (trust factor #1).

Next morning, I called that person and setup a time with him. Several hours later, Cole called and said he had a cancellation. Great for me, but I told him the other person was coming over in the afternoon. Cole said he would communicate with him and square everything away (trust factor #2). Fifteen minutes later, Cole is at my home and assessing the old water heater. As luck would have it, the pilot light wouldn't stay on, it was, after all over 10 years old. Cole called for a gas water heater quote and gave me the price to haul away the old water heater, pickup the new one and install it with new copper hoses. Awesome... I was ecstatic! An hour half later, he was done and I had hot water.... hallelulah!!! (trust factor #3)

Two hours later, I got a follow up call from Cole to confirm that I wasn't having any problems with my water heater (trust factor #4).

I would highly recommend Cole for your plumbing needs! He's honest, professional, quick and works clean. I hope it's a long time before I need plumbing services, but if a problem should arise -- I definitely know who I would call! Thank you Cole for all your help!

Susan A.
Susan A.
04/02/2020 12:00:00 SA
On 3/24/20 Cole Hanson and his team were working on replacing the main water line to my neighbor's home. Living on a shared private road, I joined in as well as another neighbor to have our water lines replaced. Cole and his team had all the plumbing know-how, excavation skills, tools and equipment to complete the 3 jobs. Additionally, they work well together (with precision) and provide excellent customer service. I am very satisfied with their work and would highly recommend Do It Rite Plumbing, Cole Hanson, and his team! -Susan

Sanford M.
Sanford M.
10/21/2021
First impressions was very good. They seem to be very knowledgeable about what I was talking about and did a very good and quick job in clearing the sewer line and also made a few suggestions as to what I should do on preventative maintenance. That left a good impression with me.

Valerie F.
Valerie F.
1/17/2020
Do NOT waste your time with anyone else. They came, they explained all their actions, answered all my questions, left zero mess, were SUPER nice, SUPER fair prices... everything the opposite of most of my handyman work experiences.It seriously felt like i had a friend come and do quality work for an emergency plumbing. Thats the kind of service thar makes you actually WANT to hand over your money out of pure appreciation instead of being apprehensive about paying a ridiculous bill.

Bruce L.
Bruce L.
08/09/2020 12:00:00 SA
Do It Rite Plumbing installed an English wall mount tub faucet that I bought online from Signature Plumbing that was not USA standard specifications. It was a difficult install and Do It Rite had to spend a lot of time on the install but the end result was fantastic and they did not charge me extra even though it took a few hours longer than what they had anticipated. Professional, friendly, clean, thorough, careful and considerate of my 1930's claw tub finishes. Their price was also 50% less than an estimate from Hawaii Drain Pros. Can't get any better than this company.

Kahuhipa P.
Kahuhipa P.
12/05/2020 12:00:00 SA
Cole and three of his employees were great to work with yesterday.  They showed up on time, everyone was professional and left each area clean when they were done.  There were lots of projects to complete but they stayed until almost 6pm to get it all done.  Leading up to the appointment, my phone calls and texts were promptly responded to.  

Upon arrival Cole and I went through each of the areas that needed attention.  He was proactive in making suggestions that were very akamai and it never felt like he was trying to upsell the scope of work.  We agreed to price the project by time and materials and the total at the end was very close to what I expected.

I will certainly use Do It Rite Plumbing again in the future.  Thanks Cole for a job done quickly and done right.  Mahalo!

Tracy B.
Tracy B.
6/15/2020
Excellence is the first thing I want to say about this company. An emergency call to help us fix our shower valve that was leaking. They asked for pictures of the problem so they could grab a new part before coming. They arrived quickly and fixed the valve. Their price for labor & parts were very reasonable. I would definitely contact this company in future for any of our plumbing problems & definitely recommend them to my family & friends.

Roberta K.
Roberta K.
6/16/2022
We needed to have a toilet installed. Spoke with a team member at Do It Rite Plumbing who was helpful and professional.
Scheduled for the installation about 7-10 days out.
The plumber called early to share that they had a cancellation and they could come earlier - which worked out great.
The two plumbers installed a new angle shut off and the toilet I purchased. The two plumbers were efficient and clean. (Thanks for offering to taking off your shoes!). Great job, I would highly recommend the company. The cost was about $500 including the angle valve, wax ring, connector hose, and a professional job. Mahalo

Carribea A.
Carribea A.
9/21/2020
My experience with this company has been nothing short of exceptional! My husband & I had a pressing situation where we needed someone to come out and take out our leaking water heater ASAP! We called Cole this morning and he came out same day! Cole and his team were friendly, professional, and extremely knowledgeable. He was patient in answering all of our questions and just a very kind person. My husband and I are very grateful to have met him. If we ever need plumbing work done in the future we will be calling Cole. Thank you again! My husband and I sincerely appreciate your hard work!

sherri-mae m.
sherri-mae m.
04/08/2021 12:00:00 SA
In response to ur reply. Seriously, I explained my situation with current plumber I hired doing 2 rooms outa 5. And needing help with rest of project as they were busy and I needed another to do the rest. I was always upfront and honest from the start. And u never mentioned that it was a respect issue. In fact ,ur coworker offered to do cabinets in kitchen and suggested it would be cheaper, and we all went over moving sink further to make things more functional! There was no thought on ur part  about respect even when u knew who my current plumber was. U mentioned that u knew them and he was a great guy. And still u said u would prepare an estimate. There was absolutely no miscommunication. U failed to respond and my review made u respond to cover ur mishap! I have no reason to lie ! And as a company u should own up to ur mistakes and be honest! I stand by my words! I'm true to my heart! But still happy u took time out to consider!

Greg B.
Greg B.
12/11/2020 12:00:00 SA
Cole and his colleague were polite and professional and helped me hook up the gas to my range.

Good service. Highly recommended

Philipps D.
Philipps D.
2/22/2020
Cole and his Crew did an Outstanding Job
Correcting our plumbing issues , no more leaks unders the house , immediately eliminated the slow drain in the shower ,reset our toilets removed the old existing cast iron pipes under the house ( Post and piers) and then sum!
I highly recommend Do IT RIGHT  Plumbing LLC for your plumbing needs and remodeling ,
Such a great Team , very professional,  well knowledged and polite !
Cole, cant Thank you and crew
Enough !  More Business to come ! Mahalo!

Natalie L.
Natalie L.
05/08/2022 12:00:00 SA
Cole is a GEM! He is knowledgeable, professional and honest. His work is QUALITY and the price is fair for the service and quality of his craft. So happy we chose him to do the job! Above and beyond!

Damon N.
Damon N.
05/12/2020 12:00:00 SA
I started searching for a plumber after letting our outdoor faucet leak for so many years.  The response from Do It Rite Plumbing was very quick as well as giving the information necessary for my decision to go with them.  Do It Rite Plumbing did a fantastic and quick job of the fix and my family and I are very happy with their service!

Michael M.
Michael M.
06/12/2021 12:00:00 SA
Awesome service. Quick response affordable and two plumbers showed up on site, so job went even faster than expected and more effective.

Nick C.
Nick C.
07/04/2020 12:00:00 SA
I would HIGHLY recommend Cole and his team for any plumbing need you may have.  I am a Navy veteran of 30 years and I can say without hesitation that they were very professional, honest and prompt!  Pricing is fair and they treated my home as their own.  
Thank you Cole!

Andrew J.
Andrew J.
7/16/2020
Cody was able to order special parts from the mainland and promptly fix my plumbing issue when others failed. He was professional and courteous. Look no further if you need plumbing help!

Bill H.
Bill H.
01/12/2021 12:00:00 SA
We had a very difficult leak to find, but Cole and his team found it, fixed it, and answered all my questions thoroughly. They took their time, wore masks inside, and were courteous, hard-working and punctual. Can't say enough about these guys, just like the other hundred 5 star reviewers!

Nathan B.
Nathan B.
5/15/2019
My condo's main water shutoff failed over the weekend. I scheduled one plumber for Monday after noon, but they cancelled on me around lunch time. Cole responded very quickly to my request to see if he was available and was able to squeeze me in in less than an hour.

He asked the right questions to make sure that he fully understood the work I wanted done and to make sure I knew what to expect. His work was top notch and I have no doubt it will hold up for the long run. He also took the time to thoroughly clean up after he was done leaving the area around my water heater cleaner than before he arrived. To top it all off, the price for the work was very reasonable, probably even a little less than I had expected to pay.

I will definitely call Cole if I have a plumbing project in the future and would not hesitate to recommend him to anyone.

Heidi N.
Heidi N.
4/29/2020
I contacted the business to help me with an issue at my dad's house. My dad is older and not the most savvy and since he lives by himself I had to find a plumber for him. They were helpful in making suggestions and my dad said they did a great job and were nice. I checked later and saw the newly installed toilet. What I appreciated most is that since I set up the repair for my dad, they called and gave me an update after they finished the job. They also provided the most information upfront on the yelp request and made the whole process quick and convenient. Thanks!

Jo D.
Jo D.
2/15/2022
Professional,reliable, and honest. Even called Board of Water to report leaking close to our meter. Thank you. Highly recommended.

Clarissa L.
Clarissa L.
4/30/2022
Saturday, April 23rd, 830am

After reading favorable reviews, I requested a quote and received what I assume is an automated reply stating to call or text to schedule an appointment.

I called and Cole's prompt response - without asking me what I needed - was can't do it. I don't have any openings until May 2nd.

While I appreciate the quick and very real response, why say to call to schedule then??

Good customer service goes a long way.

Edited to add: Business hours are 6am-6pm Monday through Saturday. I now realize this company is not for help with emergencies but rather just general plumbing needs.

Jason M.
Jason M.
1/17/2023
Very happy with the work Cole's crew completed. I wanted a new water line for my new fridge/ice maker and to relocate some hard to access water valves and I got exactly what i wanted. Clean, awesome work at an affordable price. I will definitely use these guys again and highly recommend them.

Will K.
Will K.
03/01/2021 12:00:00 SA
Kitchen pipe clogged.  Called DIRP at 6 am they told me how much and set-up appt.  No fuss no muss.  Arrived that day.  Very professional.  Would use again.  Highly recommended.

Wayden C.
Wayden C.
09/03/2020 12:00:00 SA
Quick and responsive. Was able to get the job done really fast and pricing was great!

Jas K.
Jas K.
3/18/2023
My wife called around after we discovered a silent leak in our toilet that was wasting water. After several calls where other companies suggested things like replacing the entire toilet for $1200, she was fortunate to speak with Cole at Do It Rite. He was able to send someone out soon after, and they did a great job repairing the issue at an affordable price. Given that we have an older home, I am certain we will have some more major plumbing needs over time so it's great to find someone as honest and reliable as Cole.

Janna K.
Janna K.
6/25/2020
Great plumber! Trust me! I know when you think of trying to find a plumber you cringe at thought of how much it's going to cost but not with this guy! He got to our house in a timely manner (on a Saturday) and fixed the problem within an hour and he didn't charge us a ridiculous rate! Great quality work! I highly recommend!

Bobbie D.
Bobbie D.
2/20/2023
My faucet was fixed in a few minutes! Very nice and professional. Thanks DIRP! I'll be contacting you again for my future plumbing needs.

Karen A.
Karen A.
6/27/2022
If you want honest, quick, and reliable plumbers, look no further.  We called and they were able to come by the next day.  They installed our washer, dryer and water heater.  Clean work.  The price was reasonable.  We recommended others who were as pleased with the outcome as we were.

Rajiv R.
Rajiv R.
3/20/2021
Cole and Tyson were both super responsive and did a phenomenal job at our house. We had our solar water heater serviced and the job was done efficiently, safely and professionally.

We developed a new leak from our water heater on a Friday nightCole/Tyson were both easy to reach on Saturday morning and Tyson took care of the problem for us on the same day! Tyson clarified the problem, educated us on what to do in the event of future leaks and was available after the fact for continued questions.

Steve P.
Steve P.
10/19/2020
I had a leak in the upstairs shower and I couldn't find the problem. I also wanted a shutoff valve where the line enters the house.  Cole sent 2 young men out and they quickly put in the valve and new pressure regulator on the outside of the house. It only took them a few minutes to find the cause of the leak and made the repair.   We ran the shower for about 10 minutes to be certain the leak was fixed. They cleaned everthing up and were gone. Very good, efficient, friendly and reasonably priced.

John H.
John H.
7/13/2019
This my first time using Yelp for plumbing services.  Filled out the quote function and Cole was one of four that responded same day.  I needed a plumber to replace my aging sink.  Although I had to wait four days, it was worth it   Cole and his helper did a fast and competent job.  I bought the Kohler sink and Moen faucet since the wifey was particular about what she wanted.  The sink was 1inch larger but not a problem for Cole.  He did all the other supply line/drain hook ups, reattached my water dispenser, and applied silicone caulk around the edges.

I'm impressed he finished the job after starting at 5:30pm.  His pricing for this job was great.  I have other jobs I need him to do (bathroom shower stall renovation, replace valve shutoff) and would recommend him to others.  

Wifey is happy.  You know what they say, happy wife, happy life.

Sue S.
Sue S.
9/28/2019
I would highly recommend Do It Rite Plumbing. Very professional. Responds quickly.  Cole gave me a fair quote that didn't break the bank. He and Makai had to remove and replace my main bathroom shower hot and cold faucets along with Bathtub spout and changed out all of the inner parts due to old age and corrosion. It was not an easy job getting the old ones off due to all of the corrosion. I couldn't believe how nice my shower flowed afterwards and how easy it was turning the knobs again and pulling up the shower lever for the shower.  I also had them change the bathroom sink filters which were causing low water pressure due to all of the corrosion. Cole also cleaned out my bathroom exhaust ceiling fans. Cole is a great guy to work with. Very honest and polite. He goes above and beyond what is required. I will definitely use them again for any future plumbing needs. I will be contacting you soon to install a new shower head I just purchased so all fixtures will be new. Thank you, Cole, for making this process painless!

Victoria S.
Victoria S.
4/18/2019
Cole did an excellent job at my house!  He was extremely knowledgeable and fixed my issue quickly.  I appreciated his quick response time and he is now my to go guy for plumbing issues.

Robynyl D.
Robynyl D.
1/24/2020
Yay! My shower is all fixed! We have  been trying to take care of a leak in our second bathroom before Christmas. We had an appointment set with another plumbing company but they ended up rescheduling and on the day of the rescheduled appointment, they were a no show. Talk about stress during the holidays with guests staying     over. Found Cole and his crew on yelp and I couldn't agree more with all of the amazing reviews. They were super professional, gave me a courtesy call before showing up, really quick, and super easy and pleasant to deal with. Be sure to call Cole and his crew for any of your plumbing needs!!

Arron P.
Arron P.
8/27/2020
I like how Cole is reliable and keeps me posted on the job. Definitely recommend do it rite plumbing and will be using them again.

Katie S.
Katie S.
03/03/2020 12:00:00 SA
Cole quickly returned my request for an estimate and I'm glad I chose him over others.  He and his assistant did a great job quickly replacing my garbage disposal.  I also asked for an estimate to replace fixtures on my tub/shower and since I had the parts on hand he offered to immediately do it.  Loving the changes.  Cole is a reliable and intelligent plumber that I would recommend to anyone.  And I was appreciative of the military discount.

Nora W.
Nora W.
1/28/2023
These guys were great! Installed a new showerhead and fixed some slow-draining sinks that have been PAINFUL for YEARS. They responded quickly, worked well, found the problems and fixed them right away. I look forward to calling them whenever we have plumbing problems in the future.

Orchid I.
Orchid I.
11/23/2021
We needed to change out a shower head & hose bib. Cole answered we confirmed an appt & he showed up on time & ready to work. We liked them so much we called them back for a second time. They were professional, polite & knew what they were doing. I will use them now on for our plumbing needs.

Shane H.
Shane H.
04/05/2021 12:00:00 SA
Should you ever need help, I highly recommend contacting Cole to get the job done right, done well, and done promptly. Cole and his team (Drew and Tyson) are highly skilled professionals and maintained active communications every phase along the way - from providing the estimate, ordering of supplies, through the service appointment and post project follow-up. I admire Cole's disciplined approach for delivering excellent service and advice - I believe that Cole provides a rare and valuable resource for our Oahu community and ohanas. Mahalo, Cole!

Tony D.
Tony D.
3/14/2021
Cole has done work at our home twice in the past few months. Each time I've called he was quick to respond and provided accurate and reasonable quotes. He does excellent work and you can tell he takes pride in his job and doing things the correct way. We will be calling Cole again when it's time to remodel one of our bathrooms.

Suiling K.
Suiling K.
06/11/2022 12:00:00 SA
After a traumatizing experience with another plumber I'm so so SO glad to have found Cole and his team. Clear, concise communication, honest pricing and reasonable timing expectations. I had to replace my kitchen valves and install a new faucet. Cole's team went and got the parts for me when what I got on amazon was a bust. Friendly, knowledgable, and efficient these guys are great! Will definitely call Do It Rite Plumbing for my future plumbing needs.

Bernard L.
Bernard L.
1/18/2020
I needed to replace my water heater and Do It Rite Plumbing provided great service and quality work.  I was fortunate that they had an opening the following day and was able to replace my water heater.  Cole is very responsive and polite.  They were on-time and the price quote is reasonable.  I'm glad I was able to find this company and would use their services again for future plumbing needs.  Highly recommend!

Jay F.
Jay F.
06/01/2019 12:00:00 SA
Cole is the real deal.  Responds quickly and the price is right.  He replaced the mixing valve in my shower and while he was here took care of some other things.  I've already booked him again for another job.

John T.
John T.
7/28/2020
My mom asked me to leave this review for work that was done at her house:

Cole is a young man and very personable. His business must be doing well as we had to wait a week to have work done but it wasn't an urgent situation. It just showed me that he is busy. He arrived on time the morning after Hurricane Douglas, and replaced the toliet tank parts which he had on his truck. He was done in 20 minutes. Cole seemed honest and reasonable, and I would definitely call him again.

Daniel K.
Daniel K.
6/14/2022
Been our go to company for many projects. Always do great work and are professional. Many plumbers let me down on a washer dryer installation in our spare garage, but Cole came through on our project and the work is PERFECT!!

Damian M.
Damian M.
3/20/2023
They did amazing work for the water heater that required re routing the gas line.  Outstanding work. And today this fixed a leak from upstairs master bedroom toilet and repairs ceiling downstairs.  Professional work.

JoAnn J.
JoAnn J.
4/28/2023
We needed our water main valve repaired. Called Cole who was responded immediately. The date was set and he came out within the window of time that had been agreed upon. He quickly assessed the issue and stayed until the repair was completed. Couldn't be more pleased and know we'll be calling him again.

John Y.
John Y.
8/30/2019
Cole and Mathew did an excellent job installing my dishwasher. Cole is a US Army veteran that started his own business after he left the Army. Please support him as he does good work for a reasonable price.

Sanae T.
Sanae T.
01/09/2021 12:00:00 SA
Cole Hanson is a hardworking, thorough and extremely knowledgeable professional. He and his crew's capacity to do extremely difficult and hard work is something to behold. Cole, Ed, Makaia and Darrin came to our house to add a sink to our garage laundry area. To do so, they ended up rerouting the waterworks completely, requiring removing drywall, welding, and all the carpentry that goes with it. They rearranged the washer and dryer and when I peeked in after they put in a full day's work, i found them shyly waiting for my reaction. The space was transformed!  I found not just an added sink, but a wholly more efficient space that was somehow more roomy. Cole worked with us to pick the perfect faucet, too. Cole communicates extremely well and is entirely accessible no matter how busy he seems to be, and he is very busy. He's a man of his word, shows up on time--seems old fashioned in his values although he looks young. This team takes much pride in doing their excellent work, and it shows. They work fast and deliver what was promised (and more), at a very reasonable price.

Antoinette F.
Antoinette F.
09/03/2019 12:00:00 SA
Above & beyond is what comes to mind with Do It Rite Plumbing! After sending out requests via Yelp to multiple plumbing companies, Cole responded instantly. Price was affordable so we schedule the project. They were able to schedule us within 2 days of contact! Cole & Team went above & beyond installing two toilets and changing rotting baseboards. They were professional, knowledgeable & friendly. I highly recommended this company for all your plumbing needs. Mahalo Do It Rite Plumbing!

Kelli U.
Kelli U.
12/30/2021
To be quite honest, they did no plumbing for me, but that's a good thing!!  This company is honest and trustworthy- use them.  I will call them for my future plumbing needs.

I though I needed to fix a dripping shower faucet, but Cole explained that it was normal and that I didn't need to.

He also checked pressure at my home to make sure that we were good.  May need to change the regulator in the future, but not at this time.

They did not make any money from me today, but their integrity ensures that I will use them for my plumbing needs in the future.  If you are on the fence, give them a call!

Rob S.
Rob S.
1/28/2021
Cole and his team did a very nice job replacing toilet tank parts, repairing a leaky faucet and changing out the 3 piece shower faucet/trim,  5 Stars for the work that was done.  One star is deducted for what came after when the bill was presented. At the start, Cole quoted his hourly price and said my job would be no more than 2 hours. He sent me pictures and prices of shower faucets from two local retailers and I made my selection based on the prices listed.  After the job was done, the bill was significantly more than I expected.  Cole informed me he charged me $100 for his time to pick up the parts (not explained when discussing the estimate or I would have picked up the parts).  When I asked for detailed costs on the parts, the office manager said they do not release this information.  She confirmed they mark up parts in order to make a profit.  All I'm asking is be upfront with your estimate for labor and parts!!!

Dennis M.
Dennis M.
4/27/2019
On time, fair pricing, knowledgable, goes the extra mile, does it right the first time, follows up to make sure everything is going well. Yep, Do It Rite Plumbing LLC does all those things and more. I would not hesitate to call Cole for any plumbing repair/appliance installation. He is honest and hardworking and a man of integrity. Five stars all the way.

Patty G.
Patty G.
01/09/2020 12:00:00 SA
These guys were great! I wrote them a message this morning about a total non-emergency issue, and now a few hours later, it's already fixed. Super responsive, professional, nice guys. Not sure if they're the cheapest since I didn't get any other quotes, but it seemed reasonable and definitely couldn't have been an easier process. Very happy!

Satya T.
Satya T.
1/24/2020
On Thursday, January 16, I called Cole mid-morning to see if they were available to repair a buried broken pipe on our property out in Maili that connected to the Board of Water Supply street meter. Luckily, he and crew of two apprentices were finishing a job in Kalihi and could head over to the west side by early afternoon. I sent Cole a few photos via text, he called back with a quote, and they arrived after lunch with a replacement 3/4 copper pipe and fittings. They installed everything quickly. Cole contacted the BWS to turn the water back on but when the BWS service technician arrived he provided what later turned out to be erroneous information about the pipe needing to be 1 and would not restore service. Cole diligently called BWS to speak to a supervisor to confirm as this was unusual and he wanted to turn our water back on as soon as possible. In the meanwhile he sent one apprentice to the local hardware store to fetch a 1pipe just in case. The BWS supervisor arrived sometime later, agreed that Cole was correct about the 3/4 pipe and turned the water back on. Cole and crew promptly finished the installation, including a box for easy access to the on/off valve. I paid with a card and got an itemized invoice emailed to me immediately, easy peasy. A generous thank you and aloha to Cole and crew for knowing their stuff, getting the repair done efficiently, and being politely persistent with the BWS to restore service.

Tosha G.
Tosha G.
03/08/2021 12:00:00 SA
Great job, from the original response to the workmanship and professionalism. A big mahalo to these guys!

John L.
John L.
8/26/2020
You have to wonder how a plumbing company can tally up so many 5-star ratings.  Five or ten 5-star ratings, good friends and family might have written them.  But over 80?  I got tired after reading about 20 or so, totally convinced these folks were worth a try, even though I'd never heard of them before.  I never found less than 5-star (might be, I didn't go through them all).  Each a continuing theme...honest, diligent, do what they promised when they promised, reasonable prices.  Not what you expect these days.  Definitely a cut above the better known companies that too often make you wish you never called them.

We had water seeping from under a toilet base, presumably simple enough, a leaking seal, though it wasn't an easily accessible toilet, nor base.  Of course it was found on a Friday night.  I called and spoke to Cole very early Saturday morning, Wednesday was the earliest they could respond.  I had a couple other plumbers I could have turned to for possible quicker repair, but something nudged me to wait since we have two other bathrooms as backups.

As promised, the DIRP team arrived on time and went directly to work, did a very thorough check of the entire situation and quickly repaired the problem...a leaking seal.  They also quickly repaired a leaky outdoor faucet.  The team was professional, efficient, respectful of our flooring, took very thorough effort to comply with the current Covid-19 crisis requirements, and left the work area very clean.  They were impressive.

So how much do I owe you?  You'll get the bill by e-mail.  I did just a few minutes later.  The price more than fair.  Then Cole called to ensure everything was done to my satisfaction.  Clicking on the e-mail's Pay Invoice link took me to online pay options, one being Apple Pay.  Clicked that, clicked a button twice on my iPhone, did a facial scan, and voila, the bill was paid...seconds to complete.  Exactly how to do business in the 21st century.

I didn't get a lot of sleep the night before, imagining all the potential add-ons and up-charges that could be found, or maybe something worse than a leaky seal.  But none of that happened.  It could not have gone more smoothly.

We have been putting off renovating two upstairs bathrooms, but I felt such satisfaction with this company I've already started discussions to explore doing so in the near future.  

In summary, this was a reassuring experience during a stressful time for everyone.  The DIRP team are my candidates for Home Repair Professionals of the Year.  It was a great pleasure to work with them and I am grateful for the super support.

Lisa C.
Lisa C.
09/10/2019 12:00:00 SA
This is my first time using plumbing services and I'm impressed of how Cole and his crew handled it. They we're very easy to deal with and they we're great. My tub was clogged and I didn't know what to do so I called around and Cole was the only one who made sense answering all the questions I had. I felt comfortable with him and the the answered he had given me. He is very polite and very professional. He and his crew did a great job, they made sure everything has been taken care of. I highly recommend this crew.They're  efficient, fast and dependable. They even clean up after.
Overall I give them 5 stars for helping/dealing with someone like me who is paranoid and don't know anything about plumbing. Oh and the price is very reasonable. He gives what is right for you...They do everything right..

-Thank you again I really appreciate your hard work..

Cyndy K.
Cyndy K.
01/09/2022 12:00:00 SA
Cyndy's Bottom Line:  Prompt, reliable, honest and  efficient work.

We were in search of a plumber at an unexpected time.  We found Do It Rite Plumbing (DIRP) on Yelp with consistently good reviews based on prompt, and reliable service.

We requested a quote on Yelp and received a quick response then called DIRP to set up an appointment and we got a same day appointment.  Excellent!

Jay and Ethan called to give a status update as they were leaving the previous job site.  Excellent!

We explained the problem and without delay they went into action.  Jay and Ethan did an excellent job from start to finish.  Explained each step of the repair and cleaned up the area.

Highly recommend Do It Rite Plumbing to family and friends.

Theresa S.
Theresa S.
4/16/2023
My townhouse is under renovations and I'm presently on the mainland. I called 7 other plumbers late in the afternoon and Cole was the only one that picked up. I told him my dilemma and he asked me to text a photo of my outside corroded water main. He called me back right away and said they could come the following day between 12-2 to dig and do the replacement and gave me a price. I got a text from Macaya (sorry if I spelled it wrong) and he was all done and texted a photo! I had a brand new copper fancy water main with an actual lever to turn my water on/off!! Thank you so much for being professionally, honest and dependable. I would highly recommend them and will be using them moving forward for all of my plumbing needs.

Donna O.
Donna O.
7/13/2019
In June, our family was looking for a plumber right away after we found out our new washer/dryer laundry center could not be installed because of our old water valves were frozen and could not be safely turned off without risking a break and leaking downstairs to our townhouse neighbors.

I called Cole, who answered immediately. I told him of our water valve situation. I also asked him about fixing our long neglected toilet that ran excessively loud after flushing. Texted him pictures of both plumbing issues, called me back right away, gave me a reasonable quote (included the labor, supplies and clean-up) and after reviewing the pictures he confirmed he will need to cut the wall for the water valve replacements. He was able to schedule us the next morning.

Cole arrived on time, polite, got to work right away, efficient and answered any questions I had. I do have to add that he, himself does not repair drywall, as he had to cut into our wall for the repairs. He did refer me to a company who does wall repairs, but I decided to go with someone else.

Cole also provided excellent customer service, as I had called him again because after he replaced the toilet guts, the tank was not filling up with water after every 15 flushes. He came the next morning and adjusted the float valve, which our toilet works perfect now.

Thank you Cole for making our plumbing issues seem less stressful.

Daniel S.
Daniel S.
6/21/2023
These guys are the best. They are friendly, prompt and very professional! This is the second time I have used Do it rite plumbing, and I can say that I will use them for all of our plumbing needs. The prices are fair, and the quality of work is top notch!

Matt W.
Matt W.
09/04/2022 12:00:00 SA
Cole and the team at Do It Rite Plumbing do amazing work and were very affordable. We started out with an issue of out sewer backing up. We had called another plumber that snaked the line for us but said it would likely happen again and we should scope the line. They said if we wanted that we should call back, which would have been another cost.
Well the backup did happen again, but this time I spent more time looking for a plumber that could do everything in one shot. I gave Cole a call and they sent some folks right out that looked at the line and found the issue. Turns out our cast iron sewer line was old and had sunk creating a dip between our line and the city line.
We scheduled to have the line replaced. Cole's team came out with heavy equipment, dug up and replaced our sewer line, replaced a section of sidewalk that had to be cut into, and made sure that the line was sitting on stable gravel before covering it so there wouldn't be issues with the line sinking again.
The cost was less that I had expected. Our friends told us that other plumbers sometimes change an arm an a leg, but Do It Rite was fairly priced. They even included a veteran discount, which is nice when you're living on a retirement income. I highly recommend these plumbers. They were fair, did great work, and were very polite and professional. I won't call anyone else again for any of my plumbing needs. Just Do It Rite Plumbing.

HulaLady B.
HulaLady B.
05/06/2019 12:00:00 SA
Took a chance; requested quotes through YELP, Cole was the first to reply (in a matter of minutes), explained the problem to him.  Replied with a quote and scheduled an appt.  I would recommend him to anyone needing plumbing services.  Believe me, I received other quotes hours later; my eyeballs popped out at the difference in $$$$ for the same services. Cole, you're the man; thank you very much.

Nia D.
Nia D.
7/24/2020
We contacted them to replace our old kitchen sink and fix a leak in our dishwasher air gap. The crew was very efficient and friendly! All of them came prepared with masks and all of their tools, and they explained step by step on what they were planning to do. They kept our best interest in mind and recommend good fixes for our old sink and piping. It took them only about two hours to replace the whole sink and they did an excellent job!! Would definitely recommend their services :)

Susan L.
Susan L.
02/10/2021 12:00:00 SA
Cole and team were so knowledgeable and efficient. The rental house we had just moved in 2 days prior started having major plumbing issues. Showers were not draining, water seeping up through the floors and toilettes began backing up. Cole and team scoped the problem and knew exactly what the cause was and how to fix it. Unfortunately for us, the owner decided to go with another plumber who told him what he wanted to hear rather than face reality. Cole understood our dire situation and called us a few days later to see if we were ok and taken care of even knowing the owner chose to go with another plumber. The hired plumber trenched and changed some pipes. But long story short, we have to move out because we have no working shower and I'm afraid the toilettes will begin to back up soon. It's been a nightmare! The owner should have went with Do It Right Plumbing as the name implies.
I would definitely hire Cole and team in the future.

Gordon H.
Gordon H.
10/21/2020
Cole and his team deserve more than a 5 star review.  Not only did they move their schedule around to fix my problem the same afternoon, they actually showed up early!  However, what was so impressive about Cole was his vast knowledge of how the plumbing was configured in the houses within Kapolei and he knew exactly what needed to be done to fix the problem.  Lastly, Cole help educate me on how to manage my water pressure going forward and provided me several solutions on how to minimize my plumbing problems in the future.  Do it Rite Plumbing is the only plumbing company that I will ever use in the future!

Nikki S.
Nikki S.
11/17/2020
Loved his customer service. Cole always  updated  us with his status, assist moving things out of the way, was friendly , explained things throughly . His  crew of 3 of  other men were very efficient. They worked together as though they were family.
I would definitely use Do-Rite plumbing again in the future!!!

Steve D.
Steve D.
02/09/2022 12:00:00 SA
This is the second time I've used Do It Rite Plumbing.  Was fortunate to get same day appointment.  The two guys that came to do the work were polite,  professional and very efficient.  Very happy with the job. Great job Cole on your team. Thank you for the great service!!!!!!!!

Drew W.
Drew W.
01/05/2022 12:00:00 SA
A little bit more than some competitors but available, on-time and efficient.  Quickly diagnosed problem, made fix and cleaned up carefully.  Took time to explain what they were doing, check all fittings for hidden problems.  Excellent clean-up after done leaving job site cleaner than they found it.

Would definitely hire them again.

Dangelo W.
Dangelo W.
8/17/2020
After a long day at other appointments, Cole and his team showed up on time, with great attitudes, extremely polite and friendly, with FAR above exceptional service. They fixed our issue with smiles on their faces and gave us more than necessary info about the problem, what they needed to do to fix it, and more precautions we could take in the future. This is a 15/10 service that i would recommend to ANYBODY.m without hesitation. Extremely grateful for this team. Hopefully we don't have any other issues, but if we do, we know who we're calling first. Thank you, both! Truly.

Kara C.
Kara C.
9/23/2022
Looked to yelp when we needed a plumber to fix some issues with our new house. Cole responded himself almost immediately (he's the owner) and came out to give a free estimate. He was honest about what needed to be done and provided fast and reliable service. Have used him for two additional leaks and to install a tankless water heater. He was communicative along the way, calling and sending texts/photos to make sure everything was good before moving forward, and he has showed up at the given estimated time which is huge for us. We will continue to use him for our home. Thank you!

Kevin G.
Kevin G.
6/20/2022
I needed a drain cleared and came to Yelp to find plumbers in my area.  Do It Rite Plumbing stood out boldly due to their customer reviews.  I put in a request on Sunday and I got a text from Cole (Owner) at 6:18 the next morning.  He let me know his price and I got an 11am confirmation.  The two techs that came (sorry, I didn't get their names) were very friendly and helpful.  The problem was fixed very quickly.  Prompt, great service is what you can expect from this company.  I will be using them again for my future plumbling needs. Thanks to the team at Do It Rite Plumbing!

A G.
A G.
4/20/2022
On time, courteous, professional, personable, and knowledgeable. Final charge matched the quote. Would definitely recommend and will be my go to for future plumbing needs.

Mike C.
Mike C.
05/01/2021 12:00:00 SA
Bad business !!!! I will never call these guys again. Sent some young person to my home only to be on his phone 80 percent of the time. I asked him for his plumbers license as he looked way to young. He told me he does not have a license. I will be reporting this company to the DCCA and the BBB next week.

Mr. do it wrong plumbing you do not have a license. I looked you up on the mypvl.dcca.hawaii.gov/pu… and you are not license. Not only that I actually found some things that you got fined for not being license. I will be turning you into the Regulated Industries Complaints Office unless I get a full refund for the illegal work.

Please stop the threatening me! I've used a bunch of companies and some are good and some are not. You provided my a bad service and I want my money back. I am reporting you on Monday the the complaints office.

Thanks,

Mike

Norma S.
Norma S.
02/04/2022 12:00:00 SA
So refreshing to have a company actually respond to your message.  I called four plumbers and received not one call back.  I called Do It Rite Plumbing and received a call back.  Cole and his assistant are reliable.  They showed up on time.  We had a water softener installed and the cost was below what he quoted.  I would definitely use Do It Rite Plumbing for all my plumbing issues.

Celeste M.
Celeste M.
02/01/2021 12:00:00 SA
Cole and his team, Makaia and Andrew, were AMAZING, let me say that again, UH-MAZING!  I'm selling my condo, have the inspection with the buyers tomorrow and dang it, I discovered a leak under the kitchen sink late last night.  Freaking out because I didn't think I could get anyone in this last minute, but a friend referred me to Cole and he squeezed me in between jobs (probably heard the desperation in my voice, lol). Makaia showed up on time, did a quick but thorough assessment and told me I needed a new faucet. Well crap, I didn't have a spare one on me, but Makaia ran to home depot, took pics of a couple of faucets, I chose one and he was back in a flash, getting to work.  Andrew showed up to help complete the job and they were pau in a short amount of time.  I'm so happy to know DIRP services the whole island, these are now my plumbers for life. Mahalo Cole, Makaia and Andrew- you saved my sanity and I'll get a good nights sleep, confident it will be a great inspection.

Chaz B.
Chaz B.
6/30/2023
So I had a kitchen sink and I had a bathroom sink and both were completely clogged up and they have been since I moved into this apartment in Makaha.  So I called someone that was recommended (Do It right Plumbing) specifically asking for a fella named Cole (who I later found out is the owner) and of note - he actually takes all the phone calls which is shocking in todays business culture.  But I digress.... First off, he shows up on time, and he is friendly and well trained / equipped - that was the first thing I noticed squared away to the max basically for a plumbing company they've got some highly articulate, intelligent people working there of note his sidekick (apparently the plumber apprentice of the year for the entire island) was strong as an ox & did all the extremely heavy lifting like the entire kitchen basically on the guys back, it was amazing. I can tell why these guys have the best reputation.  Looks like the whole company are former military guys and when I got the bill I thought that I was ripping them off as they did a lot of work & spent a lotta time at my place and took good care of me.  They left the jobsite cleaner than it was when they got there, which is shocking I have nothing to say but great things about this company I would use them in a heartbeat. I only wish they did motorcycle repairs too!

K C.
K C.
04/07/2021 12:00:00 SA
Highly recommended. Had a water leak in the house  and after getting an insane quote from another company I stumbled upon Do It Rite plumbing and I'm glad I did. Cole and company were very responsive and all the work was done super quickly and efficiently. They were all really friendly and got everything fixed up in no time. Not to mention, at a great price.

I will definitely have them on speed dial if I need any plumbing work in the future.

Keith W.
Keith W.
7/22/2020
They ÷hoped up when they said they would, analyzed the problem and came up with a good solution. Cole and his associate were professional, polite, and, most of all, they fixed the problem. I will be calling on them again and highly recommend them to you!

Pia S.
Pia S.
5/24/2022
Excellent service. I had no hot water for over 12 days due to all kinds of issues with the valves and mixers and temperature controllers - all installed by my late husband who was known for taking a simple problem and complicating the crap out of it.  In two hours, my hot water system was up and running throughout the house.  Knowledgeable, skilled, quick, pleasant, and fast service.  They came within 24 hours of my desperate call, Please help me; I haven't showered in 12 days.  They came through.  I'm so happy.  Will use them again.

Norman M.
Norman M.
5/27/2021
Had water heater leak and come to find out with Cole's expertise I had other plumbing issues. Was pleased that he tended to my problems right away and didn't make me wait to the next day to assist. It was later in the pm and he still went to my Waianae home. It was an emergency. Had to shut off the main valve and there was no water. He temporarily fixed the issue and was able to get water. He came and completed the work the following day. He took care of all issues and even sent photos and video to show the quality work done and completed. This made it a very pleasant experience because I was at work and it takes out the wondering if you are being taken care of thoroughly or someone doing half ass work done by a dishonest contractor. Satisfied customer. A+

Wendy C.
Wendy C.
11/23/2020
Wish we could give a TEN star review! Cole and Ed are AMAZING! So grateful to have found not only an incredible company, but an owner with so much knowledge, thoughtfulness, kindness, and integrity. Cole is a beautiful communicator, and a man of his word, and a veteran... bonus! The icing on the cake is the spectacular work that they do. If you are looking for a plumbing company, Do It Rite Plumbing is absolutely the one to call! Thank you Cole and Ed for going above and beyond in taking care of our daughters home this past week!

Thomas P.
Thomas P.
5/25/2021
Cole's crew showed up on time! That's number #1 on punctuality! They showed up, evaluated, and consulted with me the work to be performed. They got to work, covered my fairly new vinyl plank floors.
  The location of my water heater to be replaced was challenging,, but didn't stop them from moving forward. Cole showed up, checked it out, and had a ball valve installed to isolate it from my main water shut off valve. They did a leak and pressure check, hooked up the power and we were in good shape! A small convo on heat settings and they cleaned up.
  Definitely a great working crew, knew their stuff!
  I'd put them in the HIGHLY RECOMMEND! If I could, I'd would have knocked out a Sixth Star!
  Looking for someone to attend to your plumbing needs, with quality workmanship, these guys will be my go to plumbing guys!
Aloha!

Miss V.
Miss V.
03/03/2021 12:00:00 SA
Quality, professional work! Loved that they showed up in a mask, as safety is number one right now. Everything was great, they showed up on time, told me exactly what to expect, they were very polite & courteous, cleaned up after themselves. Definitely recommended!

Issue resolved: slow, steady leak from shower & main water shut off valve

Mike G.
Mike G.
10/15/2021
Stop looking for another plumber! These are your guys! Showed up exactly on time, found the issue had a game plan and executed in a timely manner. They too great care to clean up they finished and were fair with their eastimed time for repair since they charge by the hour. These guys will be the only plumbing company I will ever work with again.

Side note:

They don't repair drywall but YouTube saved the day and I fixed up the holes myself.

Ken K.
Ken K.
07/03/2020 12:00:00 SA
I discovered that my water main shutoff valve was leaking. This same valve sprung a leak ~7-10 years ago. After checking out Yelp, I decided to have Do It Rite Plumbing work on the repair. Cole, Andrew, and Makana arrived promptly at the promised start time. Cole proposed an innovative solution of relocating the valve, which I was in favor of. The relocation also required replacing the shut off valve and vault for my sprinkler system. The entire crew was very friendly and worked very well together.  Cole is a U.S. Veteran and his crew is young with an excellent work ethic. I am extremely satisfied with the quality of work at a reasonable price. I am planning to utilize their services on two additional jobs. If you're looking for plumbers you can trust, these are the guys to call.

Alora F.
Alora F.
12/05/2022 12:00:00 SA
The best ! Definitely does it right every time. Never had a problem with them, very good customer service, & reliable. Cole is the best with honest pricing, appropriate up selling, & well trained employees. Everyone is very respectful of your home & very respectful towards others. What's also very good about this company is they are very good with up to date methods meaning they keep up with newest/best technologies that will fix all you're problems you may have. Definitely recommend! 10/10

Taylor R.
Taylor R.
05/11/2019 12:00:00 SA
Cole was incredibly efficient and friendly as well, he fixed our issue in less than an hour. Very experienced and he was able to answer all of our questions without hesitation. Mahalo!!

Andrew G.
Andrew G.
6/14/2019
Cole responded quickly and was able to come same day to fix our shower faucet on very short notice.  Very courteous, great price.  Excellent service, thank you!

Brandon O.
Brandon O.
04/10/2021 12:00:00 SA
Very fast service. Part were picked up within an hour and installed the very next morning.

Andrew P.
Andrew P.
06/12/2019 12:00:00 SA
Maybe this is my first Yelp review, I'm not sure, but Cole deserves a 5 star review. I had a pretty bad clog... kitchen drain was backing up and the tub was even causing water to rise in the sink. Cole came the very next morning, diagnosed the issue, and had the problem solved in practically no time. Generated an invoice on the spot (which I also paid on the spot because of his very reasonable and affordable prices!) and he was on his way. I appreciated his efficiency, skill, and customer service. I recommend him without hesitation.

Stacy Y.
Stacy Y.
08/03/2023 12:00:00 SA
Professional staff. He had the right part and fixed my shower in a few minutes.

Ann P.
Ann P.
4/15/2019
Do It Rite Plumbing LLC
5 *****...if I could give Cole 10********** i would. My shower valve had to be replaced.   I called Cole and we were able to set up an appt within 24 hours.
This young man is a vet and he also has mean plumbing skills.
He is very reasonable and takes pride in his workmanship. All while making sure to respect the home owners property.
Cole is knowledgable, Young, Ambitious and very reasonable.
His company name says it ALL......HIGHLY RECOMMENDED

JUST DO IT RITE PLUMBING LLC

Rye K.
Rye K.
10/01/2020 12:00:00 SA
Long time Yelp user but this is my first yelp review. I felt compelled to because of the outstanding service. I had a very complicated sewer line situation that involved a damaged pipe submerged in the Kalihi stream. I called numerous plumbers but Cole was hands down the most professional and knowledgeable. He promptly came to the house and gave honest opinion and advice. While other plumbers tried to make money out of the situation, Cole called the city sewer service on my behalf and saved me thousands of dollars. The city ended up fixing the whole thing, as Cole predicted.

When it comes to hiring a plumber or any contractor to do a job, the most important trait I look for is honesty and integrity. Cole and his business gave me that confidence of trust that few businesses can claim. If I ever come across a plumbing job, Cole is my go to man. Thank you for your outstanding service and professionalism!

Melvin D.
Melvin D.
07/02/2022 12:00:00 SA
This company can assist you with all of your plumbing requirements, including but not limited to water heater repair and installation, clogged drains, gas lines and repairs, remodels, and new construction. The standard of customer care and service is unparalleled, and the prices are unrivaled in the industry. In addition to that, they offer a broad selection of additional types of minor home repairs.

Tee L.
Tee L.
3/16/2023
After calling 5 different plumbers that don't work on pex water lines, we found Do It Rite Plumbing that does. Cole responded and arrived within the hour and did a fabulous repair job.

Ailie S.
Ailie S.
10/21/2019
Be careful of this company they will try to overcharge you quoted me $5,000 for a job I got done for under $500 big disappointment

Sisi Y.
Sisi Y.
6/19/2019
Best plumbing service we have ever had on the island. Cole is very professional and respectful and efficient. I could tell he's very experienced and skilled with all different sorts of plumbing issues. He also cleaned up really well after he's done his work. We highly recommend him for any plumbing issues/problems you have. Cole, we can't thank you enough for the work that you did!

Sung K.
Sung K.
10/07/2020 12:00:00 SA
Cole did a great job in replacing our old solar water heater to an electrical one. He responds quickly and communicates promptly with what's going on. His prices were the lowest with the best service.

A week later, we had a water leak somewhere close to the new tank so he came out the next morning and repaired an old pipe and confirmed everything else was ok (without charge). A company that is honest, charges lower prices, has great communication and is respectful...very  hard to find these days.

I will be contacting Cole for any plumbing issues/needs gong forward!

Jaris K.
Jaris K.
6/13/2020
They responded the fastest to my problem; stated the exact time window; kept in good communication with me; and provided the best quote.  Thanks for the great work and I will definitely use their services again for any unexpected plumbing problems.

Joyce J.
Joyce J.
7/15/2022
This company responded promptly to my request, worked on several different plumbing issues and repaired the problems easily. The workers were timely, efficient, knowledgeable, and professional. I was very happy with their service and will call them again if needed.

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