American Leak Detection of Hawaii

Had an underground water leak somewhere that was causing our water bill to spike!  Called several plumbers but none could remedy the situation.  One of them recommended American Leak Detection and I'm so glad they did!  Nikolai was very responsive from the start and prompt on showing up when he said he would, knowledgeable, and just an overall great guy.  Found the leak, excavated the source, and recommended a reroute due to age and condition of the 50 year old water line.  Nikolai was a great communicator, professional, upfront, and honest throughout with the work and effort needed.  He even cut the price from his quote (twice!) since the work ended up being more straightforward than he initially thought!  If you ever suspect an underground leak, don't hesitate to give Nikolai a call.  He will exceed your expectations!

If I could give 10 stars I would. Pete and Nikolai came out today for a couple of issues that I had. One was in upstairs master bathroom leak which was destroying the downstairs bedroom below it. I had another company come out several times but could not determine the cause of the leak. They had recommended that I cut through the exterior of the house so that they can determine the cause. Before I went through such measures, I decided to call American leak detection and have them and they're experts determine what the cause was. Within an hour, this team was able to determine the cause of the leak Without having to cut open drywall or walls or cause any more damage then had already been. Pizza Nikolai were also able to determine why there was water coming up through my laminate flooring. Simple drainage system design flaw. I thought for sure they would be cutting through my foundation and opening up my living room. These guys are true expert and are wonderful and what they do. They have more experience and wisdom Then any other plumbing company who I have worked with. I have three homes and so I have a lot of experience with different types of contractors. These two were on time and kept me posted on their schedule that day. They were efficient and cleaned up after themselves.  A true pleasure to work with this company. If I ever have another leak again, and I hope to never, I will definitely go to American leak detection right away

5+ stars and kudos to a wonderful team

Can't say enough about Pete and Nikolai. They have been to our home five times to help us with a plumbing emergency. They are always on time, they give us a 30 minute arrival window and arrive then!

They've spent sooo much time helping us figure out the Best way to solve the plumbing problem that they did not create for us... They even encouraged us to look around and get a second opinion after they gave their's.

We highly recommend you use these folks. They are really terrific and professional people!

I had a leak in my swimming pool and had several pool contractors assess the problem.  They never could figure out why the pool was leaking.  This numbing process took months.  During this time, I was consistently losing water daily.  Out of frustration, I called American Leak Detection of Hawaii.  Honestly, I had no expectation of anything other than another failed effort to address the issue.  
Boy, was I wrong!  Nicolai systematically examined the pool over the course of a few days and accurately identified the problem.  There were several suspects in this case and he was methodical in his analysis to eliminate components of the system to isolate the culprit: a cracked skimmer.  He used the Jandy valve to remove the skimmer from the system until the replacement is installed.  Wow!! I haven't lost any water since he  left.  Thus the high recommendation.  If your pool is leaking, do not waste your time and money.  Instead, call American Leak Detection of Hawaii for the proper diagnosis to get it fixed.  Thank you Nikolai!!

I cannot review their work is because I didn't have to use them but I give them 5 stars on customer service. I have called twice about a mysterious leak in our new tile floor. Both times I've talked to Pete. He gave me all kinds of advice on trying to figure out the leak ourselves before having him come out. He was honest and forthright about saving money by doing some things ourselves. I am impressed that a business would do that instead of coming out right away and charging us $$ for something we could do ourselves. I figure if Pete was so helpful in saving us money, he'd be someone I'd trust to do the job.

If you have a water line leak, this is your best choice! I called several companies that say they do leak detection. I got the sense that many of these other companies are trying, but they don't know what they are doing. Pete and Nikolai are highly competent at finding leaks in the water lines. At my house, they used numerous tools to find the leak. Based on what I saw (and I may not be accurate) they used a sound system, a metal detection tool, and an air compression tool. All these tools helped them to locate the leak. Don't waste your time with the other plumbing companies. Pete and Nikolai are the real deal! Plus, they are good guys. Well spoken, personable, and polite.

We had a hot tub built last year and the water usage went up concurrently. As a hot tub owner, we are aware that in hotter temperatures, evaporation can play a big part in water usage, but we suspected a leak. So we called Peter at American Leak Detection. He asked us several questions about the type of tub, then he proceeded to guide us through two water loss tests.  After 48 hours and two readings, he determined (and we agree because of the evidence), there is no leak. We also found the source for the skyrocketing water bill: a dead battery in our irrigation timer which caused the timer  to overwater. He is careful, cautious, and willing to consult at length. If you want a thorough analysis of your pool or tub, this is the service provider to call.

On time, responsive.  Nikolai was both professional and helpful.  

I don't write many reviews but I would recommend this company to others.

I had water seeping up from under my concrete slab into my bamboo floor and outside patio.  The first plumber I called just told me to keep an eye on it but would do nothing.  Everyone else I called was too busy to come and look.  Even the big name 24hr emergency guys wouldn't get involved.  The last one stood me up then decided he had a better job offer elsewhere.  Thank the lord he recommended Peter at American Leak Detection.  He was up front from the start.  No maybes or I don't knows.  Told me what he could do and did it.  Very thorough and knowledgeable.  He quoted me a price and stuck with it.  He fixed the issue, told me how to proceed and gave suggestions about other plumbing issues I am having.  He even put up with my unruly dogs...poor guy.  Peter really knows his stuff!  Call them first, really!

Made an appointment 9/11 for TUESDAY9/22 at 9am. The next day, I get an auto text from the home office on the West coast at 5:30 AM confirming an appt on the 21st. I called and straightened that out, only to get a text SUNDAY MORNING the 20th at FOUR ELEVEN AM confirming tomorrow (Monday) appt. I didn't call and straighten it out this time. Tuesday came and I got a call at 10:23 AM wanting to reschedule. Kind of hard to figure out if they're any good at detecting leaks if they CAN'T FIGURE OUT A SCHEDULE AND ACTUALLY SHOW UP. Zero stars. Way to drop the ball ALDI.

Aloha mai kakou...., these guys just finished my leak problem.

Got a leak in your concrete foundation.... Pete & Nikolai will find & fix it rite away.  Don't let their Laurel & Hardy persona deceive you, they are the real deal.   Licensed contractors, (what appears to be) sonar detecting equipments (well used, not brand new), these partners have the appearance of years of experience.  

Pete (ALDH owner) is a no pressure down-to-earth, no waste time, tell you like it is, kinda guy, even if it's bad news, which it most times is.  He tells you that they won't over-charge you on the fix.  One look at him tells you that he is telling the truth!  

Nikolai is a very pleasant spark-plug kinda guy, I felt like I wanted to give him coffee just to calm him down :).  He can work finding the leak source & explain what & why he's doing at the same time.  No stress at all kinda surfa dude.  Did I say very pleasant.... .  

And they don't waste your time about fixing your leak problem.  I called, they responded the next business day, took less than an hour finding the leak area & wrote up a work proposal.  Came out on the repair day, Nikolai completed the fix (less than 2 hours).  Even before Nikolai finished, Pete gave me the final bill, which was the quote on the estimate.  

On both days (diagnosing & fixing) they showed up on time, 0830.  I couldn't be more satisfied & relieved.  Also peace of mind.... 5 year written warranty on this job!!!!   No other plumbing company, in my mind, can beat price, workmanship, promptness, warranty, as these guys can.

The best idea for a home with a water leak under the concrete call the leak company first they have the equipment to find the leak then call the plumber to fix the leak because most plumber do not have the equipment to find the concrete leak- please take my advice!!! Save you a lot of money

don't call a plumber first call a leak detector first then call a plumber