Description

Hawaii Drain Pros is now All Aloha Plumbing Oahu. We are proud to become part of the growing, locally owned and operated All Aloha Plumbing family and continue being the best we can be to better serve all areas in Honolulu. We may look different, but we continue to treat each job as if it were our own and our customers with the respect and service they deserve. Our qualified, highly-trained specialists are here to make your life easy with efficient plumbing repairs for any plumbing issue on both residential and commercial properties. Should you need any help with your plumbing, don't hesitate to call our team for any issues you may have in Honolulu. Our certified plumbers are honest, trained, and experienced to take on any job.

SERVICES

Plumbing inspection, ,

Reviews

Alexis S.

5/23/2023

The prices are OUTRAGEOUS.

I needed my P trap and 2 water shutoff valves replaced under the kitchen sink and it ran me about $1200 for a 30 minute job. Unfortunately I am a single female with 0 knowledge of plumbing. When the two workers arrived they were very charming and made me feel like they were giving me a good deal. However, after doing some research I realize what a huge ripoff this was and I feel very sick.

I reached out to All Aloha to see the breakdown of the price:

Removal & Replacement of Water Emergency Water Supply Stop
$458.98 x2 ($917.16)
(This multiplied x2 because i have two shut off valves)

Replacement of P-trap $233

You can literally buy a single quarter turn shut off valve at home depot for $10-15 and a P-trap for $5-10 (IT'S JUST A PIECE OF PLASTIC)

Here's the kicker: their service fee is flat rate NOT hourly. So it took him about 30 min to install approximately $60 worth of material, which means his flat rate came out to be $1140...

I did ask the plumber why this seemed so expensive and he said it was because All Aloha does the best quality work and they were basically the Ruth's Chris of plumbers. But the irony of it all is that the installation had a leak and he has to return the very next day to fix it.

Please be weary of this company, they are clearly not afraid to take advantage of people with little knowledge of plumbing. Not to mention the hidden service fees, they just jack up the price of the product by 40% and say it's a service fee. This is very shady business.

Photo of my invoice is attached.

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