Though I always hope for minimal to zero plumbing issues, Kwaku is 1st on my call list if any needs arise in the future. He was prompt and attentive and got the job done! His quote was also exponentially more cost-effective than 3 other plumbers that I reached out to.
I've had a gas control valve on my water heater replaced before and I understand that it can be a tricky/sensitive fix. Before it was all said and done, I had to call Kwaku out 3 times to attend to the issue, but he was ALWAYS here in a super timely manner, he had a smile on his face and he tackled the issue and answered any questions, without attitude or conflict. He might have been spewing expletives into the atmosphere unseen or after my calls, but I never felt or sensed ANY irriation when we were face-to-face and I appreciate that, because some people in the service industry act like you don't have a plethora of options and aren't paying them for a service, when things don't go 100% according to plan.
Kwakw was honest, attentive, responsive and timely and ultimately, we got my issue all taken care of - Kwaku is top shelf and a cut above!!