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Frazier Plumbing Service

Frazier Plumbing Service

Plumbing Service
1000 Moreland Ave SE, Atlanta, GA 30316

Reviews


Amaryllia L.
Amaryllia L.
3/17/2011
Called on a Tuesday night to ask for a quote on replacing my main water line from PVC to copper and they agreed to check it out first thing in the morning. I received a call late Wednesday afternoon confirming my street address but then didn't hear from them again. When I followed up on Thursday morning, Caleb (I think) apologized and said that he got caught up with another job and would be coming by in an hour to take a look and calling me back with a quote.

I eventually got a voicemail quote of $1400, which is almost double of my quote from Ridgeway so I didn't use them. Nonetheless, Frazier was very courteous and professional so I won't rule out calling them again to quote a different job in the future.

PS. Their website has a 10% off offer!

Jabari C.
Jabari C.
6/27/2011
I was very impressed by the plumbers' attentiveness to detail and punctuality when providing services at my home.  I asked for an initial quote, and when the plumber visited the site, we had a conversation about the issue.  I showed him everything I had tried, and, after seeing that it was a straightforward fix, he instructed me how to fix it without a fee - just as the company's website states.  I did it myself in less than 5 minutes, and what I appreciate most about his service is his honesty.  He could have easily charged me a great deal of money for his services, but instead, he was honest and paid it forward.  I am definitely using Frazier Plumbing Services again in the future.  It is rare to experience integrity in action.

A much heart felt thank you to this company for their level of quality of service and professionalism!

Julia S.
Julia S.
7/25/2010
I've called Frazier twice over the past year, and both times I've been impressed with their professionalism and overall friendliness. They're a small, family-owned business, and I don't really think there's a single negative thing I could say about them. The first time I called them was because we were having problems with the pipes in the kitchen sink. Our house, which we'd bought only a short time ago, had a shady contractor who did a meh job on many of the things. Instead of a plumber, he just tried to put in all the piping himself. Then my husband and his friend tried to fix it without success. That's when I decided it was time to finally call a professional. Apparently, the pipes installed under our sink weren't the right size, so the plumber and his associate replaced them and like magic, my leaky pipes were fixed! But what impressed me even more was that morning, this horrible horrible smell enveloped my entire house, and I couldn't figure out what the heck it was. They spent a good hour or so crawling into my hot attic, checking the backyard, etc. Apparently not only is my brand new roof leaking (again, shady contractor that the previous owner used, yay), but they didn't properly ventilate my attic, thus the horrible smells. They did not charge me a single cent extra for this, nor did they try to B.S. me or try to sell me something I didn't need.

Fast forward a number of months, and I had to call them back for the pipes under the sink, but for a completely different reason. Our garbage disposal died, and so I went online, looked for the garbage disposal that consumer reports recommended, and bought it from overstock.com. Well, what I didn't realize at the time was the garbage disposal that consumer reports recommended was 2-3 times the size of our old garbage disposal. My husband installed it correctly, but ended up making the pipes leak again, so I called out frazier again to refix the pipes. He got the pipes fixed the same day I called, and gave us great tips for the next time we buy a garbage disposal.

The only downside is that they do not take credit card, but they do accept PayPal, as well as checks. I imagine this is to keep the cost down and keep their prices reasonable. Nonetheless, everyone in their company is personable and professional, and they really take their time and do a good job. I can't imagine hiring anyone else.

D H.
D H.
10/02/2013 12:00:00 SA
I recently decided to purge some old spices from my pantry, and I opted to pour them down the disposal rather than in the waste basket. Didn't occur to me that I would soon be clogging the sink so soundly that nothing worked. We called Frazier as the backup to a heavily advertised plumber near us.  Needless to say, they weren't on time or really that interested in our business.  When the guys from Frazier showed up, they quickly got to work, unclogged the sink and then neatly returned all the cleaning supplies (my husband had pulled out when he pulled apart the plumbing in our first attempt to repair on our own) back under the sink!!! It is common courtesy, I guess, but not a common occurrence in my experience. We would recommend them on both experience and results.

Deborah G.
Deborah G.
09/03/2021 12:00:00 SA
We called Frazier for a toilet wax ring repair. They came within a day. They were a little early, which was great. Had it fixed in no time. It was a fair and reasonable rate. They even installed something extra at no additional cost. I would use them again, very satisfied with the whole experience. 5 stars!

M D.
M D.
02/05/2015 12:00:00 SA
I Called Fraizer plumbing to come to my house due to a leak in my yard from a pipe near my water meter.  I telephoned on a Thursday and left a message.  On Friday, I got a call saying all of the plumbers were out and that I would get a call from one of them to schedule an appointment in a couple of hours.  On the following Tuesday I called back and said I still did not get a call...I got the same response.  I never received a call. Not pleased with the company or customer service for that matter.

Kat V.
Kat V.
4/18/2014
Caleb was a no call, no show!  An hour after my appointment time, Tim called and said that he had the invoice for my job but he had been held up.  I already called another plumber.  Apparently the main telephone line at Frazier is for emergencies and anything that isn't an emergency gets handed out to their plumbers with no follow up.  Why bother making an appointment at all?  I had to rate it bc Yelp is how I found them...moving on....

Terry R.
Terry R.
07/07/2011 12:00:00 SA
I have used this company now three times.  On time.  Professional.  Very knowledgeable of the plumbing codes and ways to get issues corrected.

Prices were very reasonable compared to local plumbers.

Have recommended this company to my clients.

Terry L. Roberts
Common CENTS Inc, Home Inspections

Robert S.
Robert S.
9/30/2011
I've used Frazier Plumbing several times this year for minor emergencies. They are always on time, friendly, professional, and always top notch work. Definitely give them a call!

Charles P.
Charles P.
04/12/2012 12:00:00 SA
These guys are great.  They show up when they say they will, they do excellent work, and they clean up the work area.  They are professional and polite.

I have had them out to fix problems with a broken water heater pipe (the day before Thanksgiving) and also to install a disposal.  Both times, they gave me fair prices and took care of the problem. I will definitely call them in the future when I need a plumber.

Matt L.
Matt L.
1/20/2012
Caleb and his colleague were great. They were timely, efficient and reasonably priced for the work they did in my kitchen. Highly recommended.

Carter B.
Carter B.
8/24/2013
Scheduling is a little unusual, you have to talk to a couple of people, however, once I got the appointment set Caleb arrived reasonably close to on-time.  He fixed the leak in the supply line on my side of the meter in my front yard. He was careful not to destroy the grass and was quite pleasant!  Work was accomplished in about 30 minutes and he cleaned up everything nicely. I was very pleased with the service and the price was reasonable compared to what say, Superior Plumbing would have charged. BTW, this was also accomplished on a Saturday, no extra charge. I'm satisfied and feel comfortable recommending Frazier Plumbing to you.

Erica M.
Erica M.
1/30/2023
If I could give zero stars, or negative stars I would. Rather, I would give 10 poop emojis for this business. I'm attaching texts from this sorry encounter that still remains unresolved bc he won't answer me. Keep in mind my property management forces me to use this joke. I have dealt with him numerous times and he is very unprofessional, slovenly, and never on time / prepared with the tools he needs to do his job (Caleb, looking at you, kid). I will troll you on every outlet at every opportunity, and, at some point, you still have to come fix my tub /toilet, and I'm going to stand over your shoulder the whole time.

I may have to wait another week to get satisfaction on my end, but these reviews are here forever: Google Business (found 5!), Yelp! (Here ya go), NextDoor (One personal post to my neighbors, and 2 recommendations on your home pages there to steer clear of you), and anything else I can find. Funny, I found Google & Yelp! reviewers with the exact same problem with this guy. Unprofessional and does not keep appointments. He does not respect you or your time.

Justin G.
Justin G.
9/18/2010
I had a couple companies come out and give me a quote for fixing a water line in my front yard. While it was still pretty pricey, these guys charged a good bit less than Superior Plumbing. They did good work as well.

Jason E.
Jason E.
11/01/2012 12:00:00 SA
Very easy to set up an appointment.
About thirty minutes before, my plumber told me he was running late with his previous appt. As I work later in the day I had no issue waiting forty more minutes. In reality it was more like 30 minutes, but he thanked me for understanding and no charged me for my replacement flapper (just charged me or labor). Work was done swiftly and correctly, would definitely recommend.

Anthony M.
Anthony M.
10/10/2014 12:00:00 SA
My hot water heater finally kicked the bucket and I called Frazier. The Guys were out at 2 the next day and replaced with an updated heater by 5. My wife basically said I was cheap given my first heater was the cheapest Lowes carried in 2004 and I was afraid she and the Frazier guys were going to crush my wallet. I was fine with another bottom of the line heater that could last another 10 years. Bottom line is I received a great price, well under my assumptions, and the new heater looks like it belongs in the new millennium. The Guys even made friends with my wife's over protective canine. Thanks for the great work and fair price.

Teri K.
Teri K.
3/24/2015
I hired Frazier to replace the faucets in four bathroom sinks.  They did a great job for a very fair price.  Also, we ran into a little bit of a snag with the new faucets that I chose and bought myself, but Frazier was patient and worked with me to get past the problems without even charging extra.

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