I've called Frazier twice over the past year, and both times I've been impressed with their professionalism and overall friendliness. They're a small, family-owned business, and I don't really think there's a single negative thing I could say about them. The first time I called them was because we were having problems with the pipes in the kitchen sink. Our house, which we'd bought only a short time ago, had a shady contractor who did a meh job on many of the things. Instead of a plumber, he just tried to put in all the piping himself. Then my husband and his friend tried to fix it without success. That's when I decided it was time to finally call a professional. Apparently, the pipes installed under our sink weren't the right size, so the plumber and his associate replaced them and like magic, my leaky pipes were fixed! But what impressed me even more was that morning, this horrible horrible smell enveloped my entire house, and I couldn't figure out what the heck it was. They spent a good hour or so crawling into my hot attic, checking the backyard, etc. Apparently not only is my brand new roof leaking (again, shady contractor that the previous owner used, yay), but they didn't properly ventilate my attic, thus the horrible smells. They did not charge me a single cent extra for this, nor did they try to B.S. me or try to sell me something I didn't need.
Fast forward a number of months, and I had to call them back for the pipes under the sink, but for a completely different reason. Our garbage disposal died, and so I went online, looked for the garbage disposal that consumer reports recommended, and bought it from overstock.com. Well, what I didn't realize at the time was the garbage disposal that consumer reports recommended was 2-3 times the size of our old garbage disposal. My husband installed it correctly, but ended up making the pipes leak again, so I called out frazier again to refix the pipes. He got the pipes fixed the same day I called, and gave us great tips for the next time we buy a garbage disposal.
The only downside is that they do not take credit card, but they do accept PayPal, as well as checks. I imagine this is to keep the cost down and keep their prices reasonable. Nonetheless, everyone in their company is personable and professional, and they really take their time and do a good job. I can't imagine hiring anyone else.