Abbey F.
07/08/2017 12:00:00 SA
After several years of being a homeowner, I have come to expect disappointment whenever anyone comes to service my house in any way. Yesterday (a Friday), my nanny called me at 5 PM, as I was getting ready to leave work to tell me that my hot water heater was leaking badly. I went on Facebook and asked a bunch of people if they had any plumber recommendations. I even asked strangers. As I drove home, I desperately tried to find any plumber who was willing to come to to my house on a Friday night, but most of them told me that they would not be able to come until Monday. Someone I don't know on Facebook recommended Petar with emergency plumbers to me. I called around 5:15 PM. The extremely nice lady who answered my call told me that she would call to find out when she could get someone over to me and that I would get a call back. Less than one hour later, Tony from emergency plumbers was at my door. At 6:15 on a Friday evening! I was worried because I never received a call back and never found out what the charge would be for someone to come to my house. Tony assured me that there was no charge for him to just come and look. He discovered that the source of my leak was not only my water heater but a broken sprinkler pipe in my front yard. Honestly, he had to be looking pretty hard to find what he found and I am so grateful. He was ready to get to work right away but my husband wanted him to start the next day. He said he would come at 10 AM and I requested as early as possible. He said he would do his best to get to us by 9 AM. Sure enough, at 8:45 AM on Saturday morning, Petar, Tony and a few other men showed up at my house, with my new (I think, better) water heater in hand. They hooked it up, fix my sprinkler pipe, and were gone in a matter of hours. They charged me what they said they were going to charge me without any surprises. They only left a few hours ago, but so far, so good. I hesitate to post this review because I feel like they are the best kept secret of the Atlanta plumbing world and I want to be able to reach them if and when I need them again. That said, they deserve a glowing review. Do not hesitate to use this company.