Pipe it Right Plumbing

Called a few times and always get their voicemail. Gave all my info 3 times and never got a call back.

We had a main water line break under our concrete and flooded our garage and kids bedroom. Dean came out to help us and after discovering what he thought was the problem, recommended to get a leak detector out to make sure. Instead of trying to make the most money off me as possible, he wanted to make sure he knew exactly where the leak was under the concrete. After giving me a great referral and pinpointing the leak, he was able to fix the problem. We now have water again! Dean was not only very talented at fixing our problem he was a lot of fun to joke around with during the repair. I couldn't recommend any higher, very thankful for his professionalism and help getting us water back in our home.

Had to replace our bathroom floor. We called Dean cause my son knows him and is friends with his sons. He came out and did the first part of the job fairly quickly but we have been trying for a couple of months or so to get him to come do what he needs to do so we can put our toilet back in place and finally use our bathroom once again. We have even called him on a day that he said is best for him only to be told he is too busy to come. He doesn't even try to schedule a time with us that he can come do it. Just tells us he is busy or out of state. I've been wanting to get someone else out here to do the job but my husband wants this guy to finish what he started which he won't come do now because of my reviews! Told us to find someone else!! So if you decide to go with this company I hope you get treated better than we have

I contacted Pipe it Right Plumbing on Tuesday evening and they were available to come Wednesday morning. My toilet downstairs had been burping bubbles for a week and on Tuesday, the toilet started overflowing and spitting up what looked like dirt and sand. I tried using  a plunger to no avail, and finally the toilets upstairs began having issues. Dean from Pipe it Right came me a call letting me know he was thirty minutes away. Dean immediately got to work and found the culprit: a clogged sewer line. He showed me where roots were entering my sewer and promptly removed them. He let me know what steps to take to make sure it does not get clogged again, and what I needed to tell my townhome's HOA to see what they would cover. He even took photos with my digital camera to make sure I had photo evidence of the community's negligence while repairing the pipe in the past. To top it off, he gave me a fair price. I would highly recommend Pipe it Right to anyone looking for an honest plumber to take care of their plumbing needs!

Yesterday I asked the owner, my neighbor, to help me with making sure my toilet was not leaking around the base.  He told me he would come over and re-set it with a new wax seal.  He quoted me a price for the service, to which I agreed.  He said he would be there this morning, March 28, 2015 at 9.00 AM.  When he did not show by 10:00, I called and left a message on the answering machine asking what had happened and asking him to call me.  It is now 7:00 PM and there has been no return call, yet he has been home all day.  Not very professional.

Had a main / common line back up and flood the bathroom. Dean came that night, fixed the problem promptly. I'd certainly use them again.
Had constant contact with them by mobile app which was very cool.

New to area and wanted to support a local business.  However, they never returned my phone calls.  Moved on to the next one on the list...Roto-Rooter was out to my house within a couple of hours.

Had an appointment to meet and the guy never showed up. I told him I would be driving 20 minutes to meet him and was time constrained and he said he would leave to meet me right away.  I texted him and left a voice mail with no response until 1/2 hour later he texted and said he couldn't make it.

If you can't even show up to quote the job, why would I trust you to DO the job?

Jesus, just spoke to a man who is the owner of the business??? So rude!  There was nobody answering the phone and once the phone went through, I was told don't call again and again!! we can't answer your call!. OMG, never heard anyone telling customers never call!  Also their prices are outrageously expensive: $159 for installing a dishwasher? $139 for installing bathroom sink faucet?  Wow, am I a gold mine he thinks??!!