In the process of trying to clean up my side yard, I noticed it was WAY more wet than it should be. The more I cleaned it up, the more water I saw. This is NOT good because it's where the water line comes up from the street.
I turned off the water at the main, and trenched the water away from the foundation. Since it started being LESS wet, I figured there was a leak.
I called Leto and left a message. Within minutes, they returned my call and asked if I wanted someone out today. I told them no, it was too wet and would be just a mess for them. They promised to call the next morning.
I was called first thing the next morning. The plumber came out and looked, and told me they needed to replace the line along the house. When I asked about the run from the meter to the house (and found out that it's MY responsibility, not the county), I asked for an estimate to replace the entire run. I was quoted a price which didn't make me cry, and told them to go for it.
There were two more people to help him get the job done within less than an hour. Within 4 hours, they had replaced the whole length, from the meter to the house, buried it, installed a shut off at the house and a hose bib.
They cleaned up the front yard, and as much as they could in the back (the soil was still wet and needs to dry).
They were polite, professional, gave me a fair price, and were efficient. I couldn't ask for anything more. I highly recommend this company.
Thank you for a job well done.