Denham's Plumbing & Drain Service

Literally was ghosted by this plumber. From the start the communication with them was terrible. Had an appointment and asked many times if they could give me an estimated time frame as I had to have a family member come over for it. The day of the appointment they were going to be much later than expected so we rescheduled for the next MORNING and again asking for an eta to no response. The next day, first thing I asked about a time for the third time. No response for three hours and then saying it would be after 2pm. My sister was already waiting at my house as we assumed morning meant yeah know, before noon. Anyway they did the service (overpriced in my opinion). They also needed to order a part for me for my toilet. Was told it would take a week to 10 days. Seems a little excessive but whatever so was patient enough to wait but then just never heard back!! Our service was July 18th. It is August 3rd! I called and left a message two days ago which their voicemail says they will call you back in five min (which I understand is dumb but I would appreciate 24 hours) and absolutely nothing. So now I have had a broken toilet that could have been fixed many days ago by a much more competent professional. Def do not recommend. Overpriced and unprofessional.

The work was fast and efficient BUT I would NOT recommend Denham's unless you have the price and all communication screwed down tight before anything is done. I called Denham's because of the Sunday hours and got a good response so I went with them. The tech showed up on time and the water heater was replaced quickly and as I said, efficiently. BUT I am a renter and I was very careful to REQUIRE that they (Denham's) call the nice lady who owns the house BEFORE they did any work, to get authorization, since I was not the one that would eventually pay the bill. I confirmed this with the dispatcher and with the tech, although looking back the tech seemed ambivalent about the question, have you called the owner to confirm repairs? but he did say YES.  He said Yes twice. Wow, was I surprised when my landlady called, very irate that I had a hot water heater installed without her authorization, since she would have gone with an in-line tankless water heater. NOBODY had called from Denham's at all until they called her to settle the bill, which after all this seemed reasonable to me. My takeaway? Good work, but when two employees say they have done something as important as get approval for work, and they haven't, they can't be trusted. If you can get around that......

I have used Denham's Plumbing several times. They have always been professional, quick, and reasonably priced. They have worked on my toilet, shower and garbage disposal and were knowledgable with each issue. I would definitely recommend Denham's Plumbing.