All Pro Plumbing

I have a client who needed an outside 1/2 inch cpvc pipe fixed. She called several plumbers but found All Pro Plumbing was able to come that morning. All Pro Plumbing did fix the pipe as illustrated in the first image that's attached. The part they fixed is circled in the first image that's attached. The charge was $682.86. In the hour that the plumber was there he replaced a 1/2 inch cpvc T and 6 inches of pipe. So for an hour's worth of work and about $10 worth of parts the bill was $682.86!!!! See attached bill. This lady was taken advantage of. She needed her pipe fixed and the plumber took advantage of her. I called the company the next day and basically was told by I'm assuming the receptionist, there was nothing she could do about it. she then went on and said, well the customer agreed to the estimate and paid it. I said, she needed her pipe fixed and was taken advantage of because of her situation. I said and hour of work plus $10 in parts does not equate to $682. Her reply was well there was 47 minutes of drive time. I told her if she can't do anything about this then I'd like to speak with a manager or owner who can. She said she would let the manager know. Of course I never heard back. I waited a few days, then sent a message from there website, still no call back after a few days. I didn't leave this review to be malicious. I've left it to tell the truth. All Pro Plumbing apparently charges $600+/hour for their services.

Follow up service requested. They put me on the calendar from 10 AM to 6 PM. They send a text at 4:15 saying they're on the way. At 6 PM I called because no one was here yet and they said he's about 20+ minutes out still. They need to work on their scheduling situation. This happened the initial work as well where the technician was quite delayed outside of the large window given. If you have a job, this will be a hard company to work with on the schedule.