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Description


Trade Pros was created with professionalism and the best possible customer service in mind. At Trade Pros, we consider a customer to be the most important person in our business. Our technicians pride themselves on being professional craftsmen and artisans in the industry. With over 25 years of combined plumbing experience, you can rest assured your plumbing, gas or drain project is in capable hands. We strive to give excellent customer satisfaction and treat every customer as we like to be treated. Count on our crew to promptly arrive, offer competitive pricing, behave professionally, and leave you with your plumbing problem solved. If You're Not Happy We're Not Finished

HISTORY


Established in 2021.
Trade Pros is a small woman-owned plumbing company servicing all of Northern Virginia. Our goal at Trade Pros is to provide professional, experienced plumbing work at a fair and affordable price. We stand by our work and look forward to helping customers when they need a plumber. Debbie and Brittney started in 2021 when they concluded that the Northern Virginia Area has virtually no women-owned plumbing companies in the area. They agreed that the area needed a company that not only had the desire to provide service and craftsmanship of the highest level of excellence, but to also provide a work environment full of camaraderie, respect, and family values to our employees. We believe in honesty above all else and even if you choose not to use us, we will always give good advice and genuinely have your best interests at heart. We look forward to helping all we can and making new friends, not just customers. If You're Not Happy We're Not Finished

ABOUT BUSINESS OWNER


Brittney is one of the two female business owners of Trade Pros. She has over 10 years of trade experience, specializing in commercial kitchen and residential plumbing. She started out as a project manager for a local commercial construction company after graduating and eventually moved over to the residential services sector where she met her future business partner, Debbie. After working together for many years, Debbie and Brittney decided to open Trade Pros with the goal of providing amazing customer service and service of the highest level of excellence.

Brittney enjoys spending time with her husband and two daughters fishing, cooking and enjoying the outdoors. One of her biggest inspirations is showing her daughters that they are truly capable of achieving any goals with hard work and persistence.

SERVICES


Reviews


Elena S.
Elena S.
3/14/2022
Jimbo did a good job at a fair price. Highly recommend this company

Steven M.
Steven M.
06/06/2023 12:00:00 SA
I was not at all satisfied. The technician told me that my hot water heater looked old and was manufactured in 1999. We purchased this home in 2013 and subsequently replaced the hot water heater. Then he told me that the valve for the hose bib was stuck and needed to be replaced. When he left to find the outside water shut off I checked the valve and it turned with very little effort. When I showed this to him he said he was surprised. He quoted me a figure around $2300 and then said Let me see what I can do for you. Then he said that he could charge me for add ons for two of the the valves instead of charging for the full replacement, then deducted the valve that was actually working, then deducted another 5% and came up with a final amount of $1476.00. If the job could be done for that amount it should have been quoted that way from the start, not quoted that way as some sort of favor to me. Just price the job with all of the adjustments at the beginning. I will be getting other estimates and going with another company

M. A. B.
M. A. B.
08/03/2021 12:00:00 SA
I needed plumbing hook-ups for a washer, and I got an estimate on Thursday and the work was completed the following Tuesday. James was very professional and cordial. When he came back to do the work, he and his two assistants worked quietly and efficiently. They even made friends with my hyper French Bulldog, which was a plus. Were also conscientious about my cats rushing the door when they came in and out.
I didn't get anymore estimates because I was anxious to get this done, but the price seemed fair based on difficulty of the job and the amount of PVC pipe required.

Renee J.
Renee J.
7/28/2021
Our upstairs shower was leaking through the first floor ceiling, so we searched for a plumber and found these guys. When Jim came to the house the next day he was on time, honest about the work, and didn't do any of the lying/upselling we encountered with other contractors. We ended up asking him to look at our water heater because we knew it was getting old, only to find out our home inspector never told us it was installed in 1998. Jim came back out to the house to replace our shower stems, and replace our water heater which passed inspection with Fairfax County on the first try. This company was great to work with, they communicate regularly and are honest with pricing and work. I will definitely call them again if we have any plumbing needs. Thanks Jimbo!

Anand L.
Anand L.
8/26/2021
We had a slow running kitchen sink drain and trade pros was great about diagnosing the issue. The technician was very professional and explained the problem clearly, different resolution options and provided estimates

Josh S.
Josh S.
12/08/2022 12:00:00 SA
Water heat broke they came the same day. Had hot water by lunch. The tech was very friendly and cleaned up after he was finished. Great service no complaints!

Nawal A.
Nawal A.
9/17/2021
I reached out to Trade Pros regarding an issue I was having where water was accumulating in the drain pain underneath my washer machine. From the various people I had come and inspect the problem previously, I was led to believe it was drainage line issue.

When I called to schedule a free estimate to clear my drain, I spoke to Brittney who also happens to be the owner. She answered all of my questions regarding the options available to inspect and potentially resolve my problem. I called on a Friday and was told they could send someone out the following Monday. Later that same day, Brittney called me back to inform me that one of her master plumbers, Jimbo and an assistant, were in my area and could stop by in a half hour to take a look if I was available. I was pleasantly surprised.

Upon inspection and moving my washer machine to take a closer look, Jimbo informed me that I didn't have a drainage line issue. Rather, it was my washing machine that was leaking water and that I had a damaged drain pan, which was preventing the water from properly going down the drain. I was confused as I hadn't been told this by the various other technicians who came before. Jimbo answered all of my questions and straight up told me he could snake the drain and take my money, but it wasn't necessary and that's not how they do business. Needless to say, I was quite appreciative of that.

Bottom line, the personable customer service I received from Brittney and the knowledge and honesty from Jimbo was excellent. I would highly recommend reaching out to Trade Pros. The fact that it's a women-owned business is also a huge plus!

Cody C.
Cody C.
08/04/2023 12:00:00 SA
Fast response, quality workmanship.
Price a bit on the higher side.

Some G.
Some G.
12/13/2021
our washing machine connector broke.  Trade pros came out right away with knowledgeable professional plumbers who came in, diagnosed and repaired the issue sand pointed out a few other things while they were here.  great service!

Darcey P.
Darcey P.
10/24/2022
My experience with trade pros was awesome! From the beginning, it was a great customer service experience. I messaged around 8:30 or 9pm on a Tuesday and got a response immediately. They were able to set me up with an appointment next day. When the person who had set up the appointment realized I was interested in a tankless water heater, she messaged back and got me rescheduled, still for the next day. The technician, Cody, who came out was knowledgeable, professional, and courteous. He advised me on which water heater would be best for my situation, and have me an estimate for the extensive plumbing that would need to be done due to old, cracked pipes. Cody has availability to start the work on Friday, but since the job would take three days, he gave me the option to start on Monday so it would all be done without being broken up by the weekend. Despite personnel setbacks, Cody was able to get the job done by himself, hauling out the old water heater and heavy cast iron pipes. My new water heater, copper pipes, and updated PVC pipes all look fantastic--I never would've thought plumbing could be so pretty! Cody was a stellar technician and as a late 20s woman I felt totally comfortable in his presence--he didn't talk down to me, didn't make any assumptions about how I'd pay/who was paying or who's really in charge, and just offered his informed, no b.s. take on what needed to be done. He was a breath of fresh air compared to many of the other service people I've worked with recently.

The process of getting financing (0% interest for 12 months) was really easy once the job was done as well.

When my garbage disposal gave out about 6 weeks later, Trade pros was the first and only call I made! Cody was out the next day and had a new garbage disposal in my sink in no time. I highly recommend TradePros and Cody specifically for all your plumbing and gas needs!

eboni s.
eboni s.
3/14/2022
Brian did a great job replacing our very done garbage disposal.  He is personable and completed the job within an hour of arriving. He also made sure to clean all the gunk built up in pipes to ensure we had a fully efficient and functional garbage disposal system. Thank you!

Tom M.
Tom M.
9/19/2022
David and Brittney were polite, responsive, accurate, and the work was done on time with high quality. I will use Trade Pros again.

James K.
James K.
12/31/2021
They came out on New Years Eve and didn't charge us a premium or a diagnostic. The pricing was fair, and our tech (Thomas) was helpful, explained what he was doing and why, helped show me what I could have done differently, and was a pleasure to work with. Would absolutely recommend and we will definitely call back again if needed.

Melissa M.
Melissa M.
12/03/2021 12:00:00 SA
I was having an issue with my water bill from a damaged toilet pipe whereas the usage went from 5k gallons to 33k gallons. I called tradepros on a Wednesday spoke with a very nice and professional customer service representative who scheduled me for Friday from 12-2pm. On Friday I received a call at 1130am from Mr. Mulligan letting me know he was enroute. He arrived promptly at 12pm. Mr. Mulligan gave me the courtesy of letting me know he was vaccinated as he entered my home. He inspected and explained the problem and fixed the pipes immediately ( which was a relief he had parts on hand). I would definitely recommend his services and call her m back if I have any future plumbing issues. Thank you Mr. Mulligan

Khalia B.
Khalia B.
1/28/2023
2 stars to account for the timeliness of the gentleman who came to do the estimate. It goes downhill from there. I absolutely cannot reasonably account for why the estimate I got from this business was 2.5x all the other estimates.

I requested an estimate for a main drain pipe replacement to include work on the bathtub drain, toilet flange and the garbage disposal. It's not a small job. I had four (4) estimates that ranged from 4,400 to 4,800. Three of the four businesses even got me that estimate within 24 hours (two gave me their estimate on site). After calling to see where their estimate was, I get an estimate via email for $10,200.

I'm not a plumber, but this seems unprofessional to the point of illegal. Four other businesses I found via Yelp- with similar positive reviews- managed to independently give me similar prices.

Edit: 2 stars down to 1 after reading Brittany's backhanded snark to my honest review. I personally saw the licenses so her argument is moot. By the way, the permits were only $300. Where is the other $4500+ her techs added that no one else did?

I'm happy with the work, thanks. I also didn't have to track any other businesses down for my FREE estimate. If you can afford to have folks track you down, cool. Best of luck to you as well with that attitude. Love and light.

Consumer 1.
Consumer 1.
08/02/2021 12:00:00 SA
Trade Pros (Jimbo and Chris) is THE plumbing and home services company that you want if you're searching around for the top crew. Jimbo and Chris are smart problem solvers, perfectly efficient with their work, ethical in every way, generous with their home/plumbing wisdom (they didn't charge me for several gold nuggets of advice), and friendly. Instead of immediately charging me for a fix that I may not end up needing, they gave clear and helpful instructions that I continue to monitor before paying for anything (even though their wisdom alone is worth plenty). Oh, and they arrived early to assess my [potential] plumbing issue. THESE are the folks you want working on your home. It's rare that you find service this good. For their above behavior and hard work, I just found my new go-to plumbing/home service crew. Without question, they just won my loyalty and I'm confident that they will win yours, too, should you give em a shot.

Robert S.
Robert S.
8/16/2022
I reached out to several plumbers and trade pros was one of the first to reach back. After I started to speak with everyone trade pros was willing to come out the soonest, and before they arrived I received a text message letting me know that they were on the way and a phone call that they were on the way. When they arrived Jimbo and Tommy really broke down all of the issues that I was having in regards to my plumbing and help me decide on what I wanted to do to fix the issue. The next day when they arrived they were more than courteous, helpful, professional, charismatic and fast. My only plumbers from here on out.

Rich T.
Rich T.
3/23/2023
Great company for tankless water heater installation. I hired Trade Pros to convert my electric water heater to an electric tankless. From the moment I contacted them, I received great communication, professional, and the expect support that I was in search for. When Edgardo (specialized in tankless installs) showed up, he took his time to thoroughly explain everything and point out some things that might cause some issues. Excellent experience and will be calling them in the future for my plumbing needs.

Omid F.
Omid F.
1/20/2023
Top notch customer service--fast, responsive, and professional. This was only outdone by their actual service--James Milligan is an absolute pro! He took the time to explain everything in terms anyone could understand. We've found our plumbers!

Conor K.
Conor K.
11/23/2021
We didn't end our having any work done with trade pros but their customer service was incredible and their professionals were very polite and thorough.

Silvia M.
Silvia M.
10/02/2021 12:00:00 SA
I was very pleased with Trade Pros although our  washer overflow problem has not yet been solved.  
We called our warranty company who sent a plumbing company to snake wire the drain pipes. That did not help, so they sent a hydrojet (sp?) machine and still the problem was not solved. So the warranty company looked for someone to run a camera but did not have anyone available and asked us to find one ourselves. So, new arrangements made our way to Trade Pros.

This was my first experience posting through Yelp. I received several replies but clearly some had not read my concern thoroughly. Trade Pros did. Brittney replied quickly and it was obvious she had read my washer overflow issue. She offered a free estimate and sent Jimbo and another gentleman to check and explain the work needed. They were surprised to hear that the jobs performed had not worked, especially with the hydrojet. Jimbo said running a camera would not do the job because the issue is not the pipes but the vent system. Jimbo continued explaining they do not deal with warranty companies, so any job they do, we would have to seek reimbursement ourselves. Then Brittney sent me the estimates and answered multiple questions that surfaced. I am still checking with our warranty company, so my washer overflow problem has not yet been solved. But i have appreciated the promptness and the courteous service. I sure hope my warranty company lets me make repairs with Trade Pros company. I highly recommend it..!

Cat J.
Cat J.
02/07/2022 12:00:00 SA
Very professional with great customer service. All questions answered and made sure I understood. Jimbo the plumber (and Tommy his helper) solved not only the problem he was called for, but fixed a few others that I had. I would highly recommend this company!

Megan K.
Megan K.
11/07/2021 12:00:00 SA
Scheduling was very easy, I was contacted right away and given several options to schedule. Two service technicians came for the service call, were very professional and gave a quote for the work needed. Work was agreed to and done right away as they had the parts with them. The invoice provided, included pictures prior to the work and after. Work is guaranteed for 12 months. Would definitely recommend as scheduling was easy, and service technicians prompt and professional.

C. ..
C. ..
04/02/2022 12:00:00 SA
I don't know if they always have absurdly high prices for everybody or just because I bought two very expensive toilets and think I'll overpay for the installation but, their estimate for labor-only was over $1,200 per hour.

All the rough-in was done, and all the finishes are done as well.
For installing two toilets, replacing 3 angle valves, installing the shower and vanity faucets, plus vanity drain, their estimate was over $2500.
Of course, to make it more obscene and onerous,  since I supply the parts, there is no warranty from them.

Lawyers charges $200-$350 per hour.
How can this be legal?

The worst thing is that I'm capable of doing 90% of the work.
I was trying to incentivize the company with more work.

The only part I was not confident in installing the P-trap for the vanity drain.
because a fixed shelve of the vanity is in the way and I don't want to alter or cut the shelve.   I was hoping an experienced and skilled plumber could install the drain without cutting the shelf.

Dan A.
Dan A.
8/25/2021
Ended up clogging my kitchen sink through a series poor decisions, decided to stop making it worse and call in professionals.

The owner, Brittney contacted me within minutes of sending the request for an estimate and Chris was here within 3 hours of that.

After looking at the clog, I was presented with details as to how we would proceed, with additional measures should they become necessary.

Having a great experience so far, I approved Chris's plan and he started right to work. Took him about an hour to clear out the clog; he was super personable and professional.

Based on my experience this morning, I would recommend this company wholeheartedly.

Fast and professional and I will not hesitate to use them again.

Milena H.
Milena H.
09/02/2022 12:00:00 SA
I was very impressed with James, he was reliable and honest!! I would recommend Trade Pros for quality, price, and honestly!!

Jason C.
Jason C.
8/22/2021
Water pressure went out, they were the only ones that would come out.  Showed up professional, knowledgeable and polite.  Great service.

Dee W.
Dee W.
6/25/2022
Trade Pros did an excellent job. After three different plumbing companies were called to assess and figure out the cause of low and hot water pressure issues. I gave Trade Pros a call and Cody came out, assessed the problem, explained the cause and the fix. I was extremely happy with the results!

Katie K.
Katie K.
10/04/2022 12:00:00 SA
We needed our gas line to the oven replaced, and Edgardo from Trade Pros did an excellent job, was very responsive and responsible. I would 100% recommend Edgardo and Trade Pros.

Ryan M.
Ryan M.
12/08/2022 12:00:00 SA
Trade Pros was responsive to my project request and was able to schedule a technician to come out to my home on relatively short notice that fit my timeline.

Edgardo was easy to work with and fair in their price. He worked quickly and attentively to get the job done immediately after providing his estimate.

Leah L.
Leah L.
10/11/2021 12:00:00 SA
This company is the real deal.  I come from a plumbing family (dad, granddad, uncles, cousins were/are plumbers) and could have done the job myself, but my landlords required me to hire a licensed plumber (as well they should) and I am glad I hired Trade Pros.  All communication was timely, understandable, and friendly.  Jimbo and Tommy arrived when they said they would, did the work quickly and well, and charged me a very reasonable amount.  I will happily hire them again.

Brynn W.
Brynn W.
7/28/2022
There's a reason Trade Pros has five stars. From the helpful office staff to the knowledgeable plumbers, they're a great company. They're very accommodating and extremely easy to communicate with. Our plumber Cody was amazing! Definitely recommend!

Kara P.
Kara P.
6/16/2022
Jimbo is awesome!! I wish there were 10 stars because he would get all 10 them!!!
Thank you

Frances M.
Frances M.
8/23/2021
We are so happy with our technician Christopher was! He was very knowledgeable and prompt. He even arrived a bit earlier than expected. We had some issues with a sink we installed and was leaking and he showed us real quick the issue. Their costumer service was incredible. Their response time was 2 minutes at the most! Definitely will recommend them!!!!

Carlos A.
Carlos A.
7/22/2021
I had a leaking hose bib and a leak in the water heater. I requested a quote on Yelp and Trade Pros responded with a sense of urgency to my issues. They are professional, knowledgeable,  friendly, and respectful to the property. Mr. James also recommended a package to solve my water heater issues instead of doing it individually which  would had resulted in a higher price. Thanks Mr. James and Mr. Solomon!

Claudia G.
Claudia G.
2/17/2023
These guys were prompt! They didn't charge me for coming to my house and giving me an estimate! They were polite, courteous, fast and friendly! Not to mention efficient and fast! I was definitely satisfied with their work and the price! I will be using them again and will definitely recommend to friends and family!!

Artrice H.
Artrice H.
11/18/2022
Quick response. Reasonable rate. Excellent customer service. Availability was also excellent. Came out and gave free estimate the same day I requested one. They also had immediate availability to replace toilet.

Pete A.
Pete A.
6/27/2023
Great customer service to set up appointment. Basically everything resolved and repaired within 12 hours after I submitted an evening project inquiry on Yelp.
Can't beat that.
Edgardo was brilliant and was quick and professional throughout the entire repair. Even took a quick look at another potential area. First class experience.
Highly recommended and will surely be keeping these guys top of mind for any of my rental properties s as well.
Kudos to you!

Lindsay W.
Lindsay W.
09/11/2021 12:00:00 SA
I contacted 6 plumbers and had 4 of them come out to my house to give me a quote.

Trade Pros came in and spent the most time explaining everything, replacing only what needed to replaced, did not try to upcharge me, and finished the job efficiently and timely! I will be using them again for any further plumbing needs I have. Well done, Chris and Brittany.

Thank you for reliable and affordable service.

Anne H.
Anne H.
6/25/2022
Fast and efficient service and strongly recommend! This is the second time we've called them for a plumbing issue. They are our go to plumbing company!

Ellis S.
Ellis S.
12/30/2022
Very prompt reply and a no obligation evaluation.  Gave a fair price in one day and completed service on the spot.

Dan F.
Dan F.
07/09/2021 12:00:00 SA
Highly recommend this company. Called this morning for a clogged pipe issue and Jim was at my house like an hour later. Very pleased with the service and would highly recommend. Just for reference it was about $800 to snake the main sewage line.

Danny P.
Danny P.
6/19/2022
Recently had Cody from trade pros out to the house to replace a few poly pipes in my town house. From start to finish, this company was great to work with. Brittney in the office is very responsive and worked around my busy schedule. Cody was knowledgeable, and got everything replaced in an efficient way with minimal drywall repair. I also really appreciate their attention to cleaning up the house as they worked. I will definitely use this company for any future plumbing needs.

Jim S.
Jim S.
9/20/2021
Communication was great. Chris was able to come by on short notice (and the company sent a text with his name and photo in advance) and solved a single handle faucet issue that another plumbing company couldn't. Great service and value.

Jane W.
Jane W.
08/01/2023 12:00:00 SA
Please AVOID.

This company is a scammy. When we explained that all quotes and repairs must be quoted in advance and follow a business process, they immediately quoted $69 fee for coming out to quote the issues.

They advertise 0. That's a scammy advertising.

Natalia G.
Natalia G.
9/29/2022
Great guys. Brittney, the owner, went far and beyond to help me with my needs. I could do everything from overseas, she was quick and thorough and managed to find a solution for a very complex problem with my master shower. I cannot recommend her and her team enough!

Mary Kay S.
Mary Kay S.
06/07/2022 12:00:00 SA
I was able to schedule an appointment quickly and the plumber seemed very knowledgeable.  I had three issues that needed addressing and ended up only having my bathtub drain snaked because the prices were absolutely astronomical.  Ended up paying $350 to have my drain snaked and it has already backed up again a week later.  I'd look elsewhere for your plumbing fixes.

Benjamin P.
Benjamin P.
7/24/2023
Needed to get an old grill removed and a gas line disconnected. I was already a satisfied customer with one of TradePros' master plumbers, so they were my first call for this job as well! Justin was not only extremely speedy, professional, and friendly, he even had some free time in his schedule and came early! The whole job was done in less than an hour and for a reasonable price. Thanks TradePros!

Tracey M.
Tracey M.
06/09/2022 12:00:00 SA
Today Jimbo and Tommy came out and replaced my water heater. They arrived on time, put protection on my floors and went to work. Together, they did a great job installing my new water heater and were very conscious of making sure they left everything clean and tidy upon finishing up. Job was knocked out in two hours leaving me to get onto other things in my day! I would definitely use Trade Pros again.

Alice W.
Alice W.
6/14/2022
We had 3 clogged toilets...they came quickly to give us an estimate that same morning.  The technician (Cody) fixed the issue with a plunger and did not charge us because it was straightforward.  They were incredibly kind and ethical. I will definitely call them I'd we have any plumbing needs.  Their responsiveness and kindness and ethics are unusually great.  The front office staff was extremely responsive as well!

Kalun L.
Kalun L.
10/26/2022
Had a plumbing problem, called and got an appointment for the next day.  The technician they dispatched was on time, friendly, professional and worked fast.  The price for the work was reasonable, and the tech did not try to upsell me on other fixes and services like the last plumber I phoned.  I'll use them again for future plumbing needs.

E F.
E F.
10/01/2022 12:00:00 SA
This company is unbelievably amazing! My water heater was leaking (recently replaced by another plumber who installed it incorrectly) and I had family coming for a visit. After reading all the reviews, I contacted Trade Pros and the owner, Brittney answered the phone. She couldn't have been more professional and understanding. She immediately dispatched Jimbo and Tommy to my house and WOW were they impressive. They swiftly identified the problem, fixed it quickly and were extremely knowledgeable, kind, and patient. They made sure that the everything was fixed and functioning well before my family arrived. Jimbo and Tommy are the best repair professionals that I have ever worked with in 20 years of home ownership. I've now got Trade Pros on speed dial and you should too!

JayDee P.
JayDee P.
8/27/2021
Having issues with a leak that is coming from my roof. Trying to find any relief. Had a roofer come out. Not a roofing issue. So I was advised to call a plumber and so I called in the Trade Pros.
They were able to come to the house an hour earlier than projected, greeted me and came to look at the issue. They told me right off the bat it wasn't a plumbing issue and went the extra step, pulled out a ladder and addressed the issue.
They 100% were knowledgeable, helpful and such gentlemen to help a lady out!

I'll definitely call them again if I ever have issues!
10/10.
Thank you so much for y'all generosity!

Kevin V.
Kevin V.
10/22/2022
Edgardo Thillet is the best!!! His professionalism was remarkable and help me understand my issues.

Marisa B.
Marisa B.
07/03/2023 12:00:00 SA
Had an issue with our bathtub/leaking. Team came out the same day and was able to address the issue immediately. They explained the issue in detail and walked through cost. Super nice guys and we're quick. We really appreciate them and if we have issues in the future we'll be sure to call trade pros again.

Ellen R.
Ellen R.
11/04/2022 12:00:00 SA
They were very responsive and came the day I called. The bill seemed fair. The guy ead communicative and efficient.

Fanisha L.
Fanisha L.
12/28/2021
Although they came a little behind schedule they were super fast and great value! I got my toilet replaced. They installed the new one I bought on my own and removed and took away the old one. They also provided material I didn't have to finish the job. Great work!

Theron N.
Theron N.
05/10/2022 12:00:00 SA
They responded quickly to my Yelp request and provided an estimate that beat the competition. They came out quickly to get started and did the job. The plumber was professional, explained what he was doing, and offered advice on keeping pipes maintained to avoid future problems. I highly recommend.

Donna E.
Donna E.
11/17/2022
My well connectors rusted.  No water.  I called Trade Pros and Thomas was most cordial, knowledgeable.  So nice to deal with polite people.  And, the price was reasonable.  Thanks!

Omid R.
Omid R.
9/15/2022
Great customer service, the technician checked out the water leak, he recommended that a A/C technician should fix the issue, they didn't charge me for the service (even though he spent time to check it out)

Sheldon M.
Sheldon M.
1/14/2022
Bought a new home in December and wanted to replace an 18+ year old tank style water heater. I got estimates from LOTS of companies in the Fairfax area, including some of the more highly rated ones on yelp. Though Trade Pros ended up not winning the bid, I felt compelled to leave a positive review because of the care and due diligence they exhibited throughout the estimate process.

Working with Brittney and Thomas was truly a pleasure. My situation was dire, and they made me feel valued which is also important to me. If I had issues with any other plumbing related problems in my home, Trade Pros is the first (and likely the only) company that I would call.

Ashley M.
Ashley M.
8/18/2022
Trade Pros were fantastic. After another company no showed to fix my leaking toilet, they were able to get someone to me within 24 hours (could have been sooner but my schedule didn't permit it). Eduardo was fantastic. He explained the problem, offered multiple solutions, and gave me his recommendation. All in all he was maybe here 20 minutes. A big thank you to Brittany and Eduardo for helping get this fixed so quickly.

Arianna P.
Arianna P.
8/24/2022
This rating is solely based off a diagnostic visit.

I want to highlight that Yelp highlights this business as Woman Owned and Woman Operated but it was two older gentleman that came to my home. In case this matters to anyone. Additionally, they had a very strong smell of stale cigarettes that lingered after their departure.

A diagnostic fee was 189. They identified a few issues. Replacing the thermostats on my water heater would have been 325 and replacing a pipe would have been a separate charge of 429.

I was able to find another reputable service company (that had more reviews) who were able to do it for cheaper, provide military discount and the same day service.

I'm sure their service is great here but their prices are a little steep. And with the diagnostic being $189, it can make a consumer feel a little intimidated into proceeding forth with the repair. Additionally, the 189 isn't waived or applied to the service if you book the same day as other companies do.

That being said, they were friendly and prompt with their response.

Harriet Y.
Harriet Y.
8/13/2021
Our toilet was running and Trade Pros immediately responded to a request yesterday afternoon. Christopher was here at 8 this morning and had the job completed beautifully by 9. He was upfront,  professional, quite amiable, AND he did great work.  I highly recommend Trade Pros!

Situations D.
Situations D.
08/01/2022 12:00:00 SA
They provided a good service but really overpriced. Just to fix small leak they charged me 2 months of grocery worth of money. Plus created unnecessary holes in the wall. And charged me for those holes separately. Will not recommend to anyone. I feel like I've been cheated.

lar d.
lar d.
2/18/2023
Not sure how a business like this has a five stars to be honest...

This was in reference to a water heater that kept tripping the circuit breaker. I initially received their information from a friend who recommended them.

I had them come out and take a look at the water heater and diagnose what was going on.  This was a water heater that was approximately one year and one month old. Eduardo was the one who came out and looked at the unit. He provided an estimate to fix the issue, which what which he determine was from a leak that was coming from the hot water line. The first estimate was right around $600 being that I considered an emergency I went ahead and asked him to to fix it. Bear in mind that there was no visible water from the point where he determined there was a leak. He proceeded to making the repair. I think total it took him about an hour. After the repair, I was told that the unit was fixed and he left. A few hours later, the circuit breaker tripped again. I contacted the company back and this time I was provided two additional quotes of alternate solutions.

One of these quotes was in the thousand dollar range the other was a few hundred.
So after paying 600 this will be in addition to that. Unfortunately, total cost would have been close to three times the cost of the water heater. I contacted the company and let them know that the diagnosis and repair did not resolve the issue.  They try to tell me that there were additional repairs that I did not make that could be the issue.  The repairs that they mentioned that I did not accept weren't even on the second and third quote.

So out of four quotes I received. I'm wasn't sure which one was supposed to be the solution (they asked me to select the one I wanted to go with) and I don't think they knew either.

I did end up, contacting the water heater manufacture, expressing my concern about a one year old heater, needing two new heating elements and two new thermostats (from trade pro quotes) I communicated to them regarding the cost that was quoted to me, and they stated to me that the quote was significantly higher than the their standard agreed-upon labor that they typically allow for a warranty repair. They told me that I should go through an authorized repair company so that the labor would be predefined by the contract that the manufacture has with them. Needless to say the price was significantly different between there's certified repair companies and this company here.

Trade Pros continued to say no there was nothing they could other than to proceed with one of the two proposed solutions. I chose not to play this guessing game and be out of potentially thousands of dollars.

I contacted my friend who is a real estate agent and he referred me to a plumber who works for him. The plumber came out took a look at the water heater (no cost as a favor) and determined that the proposed solutions we're NOT likely the issue. He told me if I wanted to he could make those recommended repairs (by trade pros) at 1/3 their cost but he didn't believe it would fix the issue.

I told him, I just wanted it fixed. So he said, he would try what he thought it was then if that didn't fix the issue he would credit that amount to what trade pros recommend.

He tried it and fixed it. In turn, the issue was related to the wiring; which he fixed for less than $100. I had to buy the material which was less then $40 but happy to do so at that price!

Hope this helps you in making a decision for the right person to service your plumbing needs.

Wei N.
Wei N.
04/07/2022 12:00:00 SA
This is a belated review since I experienced my pipe leakage in the New Yea's eve.  I had to shut down the main valve on the day, and hoped someone somehow someone can help me to get the water back on the holiday! I found Trade Pros. Scheduling was very easy, I was contacted right away and given several options to schedule. The service technician came for the service call, were very professional and gave a quote for the work needed. Work was agreed to and done days later due to the bad snow storm. The invoice provided, included pictures prior to the work and after. Would definitely recommend as scheduling was easy, and service technicians prompt and professional.

Kate K.
Kate K.
4/15/2023
Quick response on my inquiry on Yelp. An estimate was schedule the second day and the guys showed up on time. The fix of the burst pipe was done in less than two hours. A great experience

William V.
William V.
9/14/2021
Great experience! Chris was quick, professional, only recommended the work we needed done. The office was very responsive, Chris was on time. I will use them again!

Julie C.
Julie C.
8/25/2021
Our sewer line was clogged and overflowed into the house. I called them that morning, they came out and fixed it all in the same day. Great people. Will use again!

Liz N.
Liz N.
3/23/2023
Jimbo & Tommy just left our place and did a FANTASTIC job fixing our plumbing issues! Extremely professional, knowledgeable and personable!!

They wore the shoe booties to cover their shoes throughout the entire home. Explained every detail about our plumbing issues and how they were going to fix it and I truly appreciated that. It was so nice to know what we were exactly paying for. They answered every question we had in detail. The work was done in such a timely manner!

From here on out we will only call Trade Pros' Jimbo & Tommy for our plumbing needs! Seriously can't thank them enough! Highly recommend Jimbo & Tommy the team is the best!!

Trade Pros- you guys have the best 2 plumbers in the plumbing game! Don't ever lose Jimbo & Tommy!

Roberto S.
Roberto S.
01/10/2022 12:00:00 SA
Trade pros was very quick to respond to my inquiry, came out within 30-45 minutes the day of and got our issue resolved. 100% recommend , James Miligan was great. I could tell he knew what he was doing, very professional courteous, and covid conscious. Will be using Trade pros from now on. Thank you!

Saniyyah J.
Saniyyah J.
5/13/2023
Jimbo and Tommy are experts! I would give them twenty stars! They will work diligently to get a solution to your plumbing needs. They arrived on time and got to work immediately. They are very  knowledgeable and explained the entire process to me. They made it extremely seamless. I will only call them for any plumbing issues I may encounter in the future.

Emily R.
Emily R.
4/18/2022
The patience, kindness and professionalism of Brittney and her team are first class!   No pressure sales, no inflated costs - just honest and helpful solutions.  Trade Pros went above and beyond to work with me so that I could find an affordable solution to my bathroom plumbing problems.  I never felt like a customer.   Instead, they treated me like a friendly and honest neighbor.   Cody is extremely knowledgable and patiently talked me through the process.  We agreed on what was necessary and what would fit my budget.  Even though some things were missing from the vanity that I purchased from Home Depot, Cody said he would come out and update/make the fixes once they arrived.  This is a company that clearly cares about customer service and satisfaction.

I will definitely be using Trade Pros in the future.  Thank you Brittney, Cody, Jimbo and your team!

Victoria C.
Victoria C.
02/01/2022 12:00:00 SA
We had major issues with our hot water heater. Brittney responded it my request very quickly (even though they were closed). The next day Cody came and discovered even more wrong with our system. Not only did he take out the old but was able to put in a tankless system same day! Very happy to have used them and will do so again!

Melanie M.
Melanie M.
09/08/2021 12:00:00 SA
We were interested in getting a new sump pump and battery backup prior to tropical storm Ida making its way through the area- Trade Pros responded quickly and were able to accommodate us with a top of the line pump and back-up the next day! We also asked Jimbo to check out our water heater - which we were then able to get replaced the same week as well- great service from Trade Pros!  Will use them again for future jobs!

Danielle R.
Danielle R.
8/27/2021
I would highly recommend Trade Pros. We needed a backup for our sump pumps, they came out the next day when I both asked a quote and wanted to do the work. They explained the systems very thoroughly. Highly recommend

J O.
J O.
6/13/2022
I wish every business contacted for service inquiries was as courteous as this one was!  Responsive, polite, thorough at answering our questions and taking TONS of valuable time on the phone.  We are ready should we have a future need, had contacted to find out what services are offered and their view on our past sewer emergency when we had called for immediate service needs ( to another local chain) but mistakenly used somebody else not likely as good and definitely not thorough enough.  We thank you, Trade Pros!

Lisa L.
Lisa L.
08/10/2023 12:00:00 SA
Justin from Trade Pros was so helpful. They came out a day earlier than expected, after having a cancellation, he showed up and fixed my toilet in 10mins! Will definitely hire them again.  Thanks!

Brad S.
Brad S.
01/04/2023 12:00:00 SA
I was fully satisfied with the service provided by Trade Pros in connection with flushing and cleaning my tankless water heater.  First, Trade Pros was one of the few companies I contacted that would provide me with an online estimate.  I refuse to waste my time with companies whether its plumbing, HVAC, appliance repair, tree trimming and removal etc. who are not willing to provide online an estimate range for standard work to help me to make an informed choice on who to hire.  I was able to arrange scheduling with Brittany online as well which saved time.  She was friendly and timely with her assistance.  Edgardo performed the work thoroughly and I was impressed with his professionalism and customer relations skills.  Pricing was competitive and I even saved a few bucks from other estimates I had received.  I'll definitely use Trade Pros again when the need arises.

Sandeep Y.
Sandeep Y.
8/16/2021
The response time was excellent and the technician showed up on time, very reliable service and I would highly recommend them for any plumbing needs in future.

Kurt W.
Kurt W.
2/14/2023
I can't say enough positive things about Trade Pros and Jimbo, the plumber that came out to our house. I called to ask for help with a foul odor coming from one of our shower drains. Brittney answered my call, heard my concerns and quickly got someone (Jimbo) out to our house. Upon exam, he quickly deduced our issue, gave a recommended fix and didn't charge us because he didn't have to clear our drain. Trade Pros has earned a customer for life, I've never had a more pleasant experience. Look no further if you want honest, knowledgeable and kind repair technicians.

Raj B.
Raj B.
5/31/2022
Although I eventually did not end up using them and their services, they seem to have the sense of urgency and were one of the first to send someone over to examine the work and provide me with a quote the very next day. They also followed up with an email. In a nutshell, they seem to know what they're doing and I thus I would not hesitate to call them if I ever needed some plumbing or HVAC type work done.

Joshua D.
Joshua D.
5/28/2022
Very professional helpful and fast, they found a good solve for my issue that didn't cause jackhammering and lots of expensive repairs.

Only real nit to pick is one of the plumbers smelled really strong of cigarette smoke so I had an insant headache from that and had to air my house out after.

Katei S.
Katei S.
09/03/2021 12:00:00 SA
Chris fixed (another ) issue in our house and once again was very professional and punctual. The office is excellent with communication and the work is well done !

Jen L.
Jen L.
8/17/2021
We were having issues with our AC drain pipe clogging and water coming up so we initially reached out to a larger company. They came out and gave us an estimate to snake the drain pipe for $450. They also charged to come out to inspect the issue which was another $70. We paid for them to come out but decided not to move forward with them. Instead we reached out to Trade Pros. Brittany reached out almost immediately and we scheduled a FREE estimate appointment. Jimbo and Tommy came out the next day and Jimbo not only snaked our drain for less than $300, he gave us his honest recommendations about our water heater next to it after seeing things that should be addressed asap. He did not upcharge us for any work and even gave us a discount on our estimate to fix the issues to prevent any major water damage down the road. We 100% recommend Jimbo/Tommy team and will be contacting them for any plumbing issues we have in the future.

Jennifer C.
Jennifer C.
09/12/2022 12:00:00 SA
Quick response and repair. Had a leaky shower. Set up the appointment on Sunday for work on Monday. Literally at 7am on a Sunday, I was corresponding with the owners. Wow, you don't get that often. A little pricey I think but I didn't get any other quotes and they were able to fix it quick. They also also suggested and quoted another repair that was needed so we appreciate that too. Not pushy at all, just professionals who were prompt courteous and easy to work with. Would call again when the need arises.

Sarah K.
Sarah K.
05/04/2023 12:00:00 SA
Needed short notice help with our kitchen plumbing and Jimbo and his team were at my home within 2 hours of my request being put in. Knowledgeable and good plumbers! Would definitely contact him again if need be.

Cecil R.
Cecil R.
3/22/2022
Ok, I contacted several companies on yelp, and Trade Pro was the only one out of 7 that did not ghost me when I asked for a quote. They were friendly, the two guys that showed up were professional and they were honest. I will use them again, and I highly recommend them to anyone!

Suzanne H.
Suzanne H.
4/15/2022
Jimbo and Tom arrived here to replace an outdoor water spigot. At first I thought it was gonna be an easy fix and I started to get worried that it was going to be too expensive. But they gave me the best price imaginable and they did an incredible job. They did ultimately have to replace the water spigot and dug  through the drywall but they left everything looking very nice especially the outside.They explained everything ! they were thoughtful, intelligent ,and kind and extremely professional. I highly recommendThem!

Vmj L.
Vmj L.
05/11/2022 12:00:00 SA
Wow!! I cannot say enough good things about this company!! Over the past two months, I consulted with three technicians to repair an old faucet. The price-ranges were literally five-times above the national average to perform the same tasks. What's even more unfortunate is that none of the technicians wanted to replace the deck-plate as part of the new faucet. The price and the job that I requested were not unreasonable; so, I continued to look for another company but did not want to have another technician enter my home, then leave without having completed the tasks because the price quoted for the job was too expensive. So, I went to Yelp and found Trade Pros. What drew my attention immediately was that it is women-owned.  The response from the Yelp's inquiry and setting-up the appointment was within hours on the same day. Brittney was professional even when I needed to change dates. Debbie also was professional and accommodating when I called back the next day, requesting a phone estimate, which was beyond the normal parameters of service. Debbie's willingness to assist me resulted in my contact with the senior technician Jimbo, and receipt of an estimated detail sheet that left me truly impressed with how much the company understood and empathized with my requests. Also, the estimate given, honestly, was a Divine Intervention in comparison to the other technicians' quotes!! Jimbo and Tom arrived at my home the next day as scheduled!! Both started on the tasks immediately, were pleasant and wore masks, which I truly appreciated considering the new norm we live in. The installation of the new faucet WITH the deck-plate were completed within 30-minutes. What was most impressive about the company was its follow-ups (i.e., email reminders of the appointment, and on-the-way calls from the road), pleasant demeanors, willingness to accommodate my requests, and inform me of some of the reasons technician prices vary for the same tasks. The experience was hands-down, above and beyond customer service!!

Charles K.
Charles K.
2/20/2022
One of my old toilet in the house started to leak small amount of water on last week from behind the toilet seat so I thought it was an old O ring rubber that was worn out over the years.  I started to take the toilet apart and there was one screw holding the water tank that was so worn out and rusted and it wouldn't turn.  I've tried every possible ways to remove it but failed.  After trying for 1.5hrs, I've decided to call a plumber.  

After reading positive reviews about Trade Pros, I gave them a call and luckily, Brittany, the owner of the business was able to schedule an appointment the following day.  

The next day, Jimbo and Tommy visited my house on time as scheduled and after they looked at the toilet, they showed me a very thin hairline but long crack inside of the water tank of the toilet.  They recommended a new toilet and gave me a very reasonable quote for the brand new toilet that was similar to the one that needed to be replaced.

After receiving a quote for a new toilet, Jimbo offered me a free home inspection including checking all water pipe line in the house.  I took his offer and he began to check all water pipe line in the house starting from the water heater.  

After completing the inspection, Jimbo showed what needed to be replaced and the reasons why.  He was very professional and courteous.  He explained everything easily and in details so that I have better understanding why old valves need to be replaced.  Most of water valves in my house were never replaced since it was built in 1971 and most of them were locked due to its age.  All water valves that Jimbo showed me wouldn't shut or open because of the rust  that was built over the years including main water shut off valve.  

Jimbo and Tommy did excellent job replacing toilet and all old water valves.  I've never had to hire plumber to have anything fixed since I bought the house so when I needed a plumber, I had no idea whom I should contact.  I am so glad I contacted Trade Pros after reviewing the reviews in Yelp.  Trade Pros will be the company that I will contact from now on with any plumbing issues from now on.

I highly recommend Trade Pros to everyone after my first experience with them on 2/17/2022.   Jimbo and Tommy were great guys to work with and they were very knowledgeable and professional.  Thanks to Jimbo and Tommy, now I can relax and don't have to worry about water valves issues for a very long time.  

Thank you Jimbo and Tommy.

Brigitte C.
Brigitte C.
1/18/2023
I highly recommend Trade Pros ! I had issues with my water heater on Martin Luther King day. Trade Pros responded very quickly and Edgardo came the same day at no charge. He explained and diagnosed the problems. I was offered option to repair or change my 14 year old water heater. I decided to go ahead and replace it. It was done the next day by Edgardo who is very professional and friendly. Also great customer service, very nice and efficient.

Kevin S.
Kevin S.
03/09/2022 12:00:00 SA
Used services to camera inspect a pipe to confirm french drain around basement walls. Satisfied the inspection was done right. They showed up on time, price was reasonable and gave me several option for other plumbing work in house.

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