Alexander M.

07/02/2015 12:00:00 SA

MARINES PLUMBING IS THE WAY TO GO!

After having a poor and expensive experience with My Plumber, someone recommended Marines Plumbing.

Don Blue, walked in and quickly accessed our problem and fixed it. 1. He charged me a fair price and 2. Completed only the work that was needed. He was very knowledgeable and made several good suggestions. If I have any more plumbing issues I will definitely call Marines Plumbing. KNOWLEDGEABLE, QUICK, COURTEOUS, AND TRUSTWORTHY!

Marie S.

11/28/2022

We had a handyman out to change some light fixtures. When he got to the kitchen fixture, he said he wouldn't touch it because it wasn't to code. And worse than not changing out the fixture, he disabled it, and we had NO lighting in our kitchen. All of a sudden, a quick fix, turned into darkness. We called Marine Services late on Wednesday afternoon, and he said that he could come by Friday afternoon. Well, his first appointment didn't show up, so he called and asked to arrive that morning, which was great for me! He worked neatly and efficiently, and told us that it WAS to code, and he put everything back together and installed our fixture. At one point, the fixture was missing a piece that he didn't happen to have on the truck, and he ran to the store to get it to make sure that our job was completely done. We always appreciate when a job is done well and neatly!

I hope we don't have any more electrical issues, but if we do, he is top of our list to call.

Richard J.

07/02/2016 12:00:00 SA

We called the company for an emergency leak on a Saturday. The technician arrived when he said he would and explained to us what he would do & set to work. Terry was very helpful on several issued pertinent to the repair. He was finished in no time (it seemed) and the bill was very reasonable, for weekend work. We will definitely use them again.

James N.

07/04/2021 12:00:00 SA

Dishonest, unethical, and unprofessional. This is my experience with Marines Plumbing. James King billed $233 on 4/27 to replace a shower cartridge (work that was not described correctly on the invoice). Less than two months later, I was experiencing issues. Numerous calls and texts to Marines Plumbing over three days went unreturned so I was forced to call another company because it was urgent. Attached is a photo of the shower cartridge they replaced. Does this look like a two month-old shower cartridge? James King referred me to a manager called Jamie Money (seriously) who didn't seem at all concerned by the fact that Mr. King billed for service he did not perform. Both said to me, What does it matter at this point? I spoke to Mr. King one last time on 7/3 to seek an explanation. He insulted me, made sarcastic comments, and hung up on me twice. This is Marines' version of customer service? I welcome a conversation with the owner about this unscrupulous and unprofessional behavior.

Cat C.

07/01/2019 12:00:00 SA

Had an amazing experience with Marines Plumbing! They were so prompt to send out someone to diagnose our problem and great with coordinating the work. Fairly priced and fantastic experience with communication and scheduling! Trevor was fantastic! Super knowledgeable and patient is answering questions and walking us through the work he'd be doing. Also, obviously a skilled plumber as he suggested solutions that seemed much simpler than what we had previously heard. Extremely happy with Marines and Trevor's work and will be using them again in the future for all and any of our plumbing needs! Highly recommend!

Susie L.

4/23/2019

I have to give Marines Plumbing one star, or it won't post this. I have received a response to my complaint that was totally out of line. If you are smart, you will not use this company. I paid for two sump pumps within less than a year. Marine Plumbers is claiming that because I had another company do a routine plumbing review of my house that the other company deliberately broke our sump pump. That is totally not true. I saw the piece that was broken before the other company took if off. It was broken. Yes the tech left it out on the ledge and yes the dogs did get it and chewed it. However, Marines Plumbing chooses not to believe me, they just do not want to own up to their responsibilities. They choose to blame it on the other company. Meanwhile, I am out $1400 because I had to pay for two sump pumps-one was under warranty and I should not have had to pay for a new one. This company is just out to make money off of their clients. They do not care at all about the clients. I called the office numerous times and no one in management has ever reached out to me, until I wrote a YELP review. Then I hear from them and they accuse ME of being wrong to have written a poor review....No so sorry, no oops, maybe we were wrong just we are not a billion dollar company...what is that about??? I wasn't asking for a billion dollars, just $700 to reimburse me for the cost of the second sump pump.....
This company is the WORST.

Jennifer S.

08/10/2019 12:00:00 SA

Marine's Plumbing was fast, courteous and gave me a fair price. At a time of disaster flooding, they made sure to get the repairs done fast and carefully explained all the products. Thank you!

Mike S.

09/01/2020 12:00:00 SA

This company wanted to charge me a $30 dispatch fee for a quote on a new water heater. This is the first time a company of any type has ask for a fee for potential business. It seems counterproductive to charge potential customers a fee to submit a bid for potential work. I don't understand why you would want to lose out on a $3000 dollar job over $30.

Goldie Y.

08/10/2020 12:00:00 SA

I'm having buyers remorse. They came out quickly for a leaking water heater in which I paid a $159 fee. After assessing that the heater needed replacing, they charged me way too much $2,769 (for a gas heater) to be exact and that includes a so called discount. I am very pregnant and with COVID was trying to keep my distance from the technician plus trying to work from home at the same time. I allowed the repair to take place worrying that a flood might occur in my basement. I wish I had paid more attention to the price. Don't make the same mistake. They will quickly show you the invoice on an iPad and in wanting to keep my distance and fear that a flood might happen, I agreed to have it repaired ASAP. Do your research. We're now having a much more serious plumbing issue and they are quoting us a really high cost. We're not making the same mistake twice are going to be sure to price check.

George C.

6/25/2017

Great plumbing service! Enough said! Dan did an awesome job putting in a gas line for me, and will be back later for the line to the grill. If the wife lets me of course. Seriously though, I would definitely use them again.

Tess B.

10/04/2015 12:00:00 SA

Matt just left our house about an hour ago, and we are so glad we called Marines. We found water dripping heavily out of our garage ceiling and after cutting several holes in various walls/ceilings, we just couldn't locate the source of the leak. Matt found the problem and fixed it right then and there. Matt had to repair a lousy refrigerator install done by the Lowes third party. He explained everything that had gone wrong and everything he was going to do to fix it. He was professional, kind, and totally understanding of the frustration we were going through. Thank you, Matt. Thank you, Marines Plumbing for helping us out on a Sunday. We will call again for future plumbing needs (probably when the hot water heater finally dies!)

Daniel J.

6/26/2018

Update 2: I don't think the owner understands my issue with the service (or lack of service provided) ... I wasn't given an opinion on the merits of Bath Fitter products, I was told that there was no way to repair the tub and that it had to be completely replaced. It seems he isn't grasping my concern and sense of betrayal--especially by an organization that profits off of the idea of selfless Service to one's country.

Your tech should have provided the merits of upgrading AND referred me to Bath Fitter since your company doesn't work on their products rather than making false, misleading, or otherwise ignorant statements about repairs. If the supervisor who spoke with the technician did not believe it was repairable, then I question your company's expertise.

Lastly, I was very upfront with the problem I had when I scheduled my appointment.

There's a lot that can be learned from this encounter--communication from customer service to technicians, better communication with the client about capabilities, and a more honest and genuine assessment of possible solutions with the homeowner to figure out the best solution.

Because of the owner's response, I will leave my initial blasting review unchanged.

And yes, I served in the U.S. Navy and deployed twice to the Middle East. I expect an organization that promotes its military connection to look out for what's in the best interest of their clients if they're going to exploit it for financial gain.

Kathy B.

5/24/2022

This is our go to plumber. They are always knowledgeable and professional. Love that they hire veterans. They do great work.

Adam Z.

12/09/2022 12:00:00 SA

I'm retired from the mil and look to support Vet owned companies. Plumber arrived on time in a professional looking vehicle and dressed in company clothes - great start. plumber examined issue, told me what he recommended and told me what it would cost. Done right and quickly. I also like that I communicated w the company and made my appointment all online / through this app.

Bridget G.

4/18/2018

Called in the Marines after receiving a sticker shock quote from a larger outfit (my older plumber is retiring and with him retires his 1970s pricing :( ). Anyhow, the price was much more reasonable than the larger outfit. He was able to do the work right then and there. Very Satisfied and am having them install a water filtration unit as well. Oorah!

Fritz B.

05/10/2016 12:00:00 SA

Pleasant to work with; came same day; reasonable price. Perfect.

Wayne came early and called me beforehand. He was super friendly and explained everything clearly up front before doing the work. When he got started he made sure all the piping was hooked up correctly. Then he got out his equipment and was done in seemingly no time.

Now my drain is unclogged and I'm happy. Thanks Wayne!

Shahed K.

12/20/2019

Around 12:30PM today, I discovered my sump pump was malfunctioning, running constantly, and overheating. After some investigation, I decided to call Marines Plumbing at 12:45PM. By 1:15, Shawn Rose was in my home. It's now 1:50, I have a new sump pump, installed, tested, and ready to go - along with a 3 year warranty. I can't recommend Marines Plumbing enough. Thanks for taking care of a potential headache so quickly.

Tim M.

2/23/2018

Very professional, very prompt, very good work, but Very Expensive. $495 for a garbage disposal and installation.

Brings my rating from 4.5 stars down to 3 stars.

Michael D.

1/25/2016

Just had Wayne come by and unclog a stubborn kitchen sink drain line. I was happy to get such a prompt response while cleanup from winter storm Jonas is still underway. I emailed a request for service on Sunday afternoon and Wayne arrived on Monday morning at about 10:20am. He looked at the problem, came up with a plan and quoted a price before work got underway. He also gave us good advice for a few other plumbing problems and I feel confident that we will call Marines Plumbing to remedy these issues after the weather moderates a bit.

G S.

07/03/2020 12:00:00 SA

Very professional and took care of plumbing issue. Jason lemley was the plumber. Would recommend them to friends and family.

Earl G.

5/27/2022

Our dishwasher flooded several times. We called Marine service after checking with Yelp. They have the most and the best reviewed service. Kyle came out, surveyed the job, ordered the part, and came out a couple days later to install it. He was professional, courteous and has outstanding customer service. The experience was outstanding and we would recommend Marines Service company highly.

David L.

03/04/2019 12:00:00 SA

So I'm a first time homeowner and had some items around the house I wanted to make sure were up to snuff. Marine's Plumbing sent over James to my house and he did a walk-through with me and he helped me identify some preventative maintenance replacements around the house. A great thing I noticed was he immediately put on shoe covers when entering the house and

My master shut off for the house and the outside faucets (they were the old spinning kind and wouldn't close all the way), and draining the water heater, replacing the washer/dryer valves (they were *not* well done). As he walked me through every item he gave me a very detailed explanation and was completely polite and respectful.

I received the estimate from James and then mulled it over till finances were in order and asked specifically for James to come back and do the work.

On his second visit he was completely professional again and went to work on every item, after each one was complete he showed me the improvement made and how it worked. As with any house repair, we discovered there was actually an extra item that was needed as one of my pipes was dangerously close to breaking as he showed me. He told me how much extra it would be, and I gave the approval for him to get to work. After everything was done, I am a completely happy customer.

James and Marines Plumbing are a fantastic plumbing plumbing company with excellent customer service. Definitely will use them again!

Pam S.

8/20/2021

Another excellent job done by Mr. James King. Two toilets replaced -- speedy, clean, and perfect. He even diagnosed a possible issue with my condo neighbor's plumbing, based on a persistent sound he heard while he was working in my unit. James is highly experienced and knows his stuff.

Barbara R.

06/05/2019 12:00:00 SA

Bobby and Robert were dispatched to complete bathroom plumbing upgrades. They also were scheduled to install a new bathtub. Bobby alerted me that the tub was warped and explained/ showed that the variance was 1/2 inch and 3/4 inches off on the front edges of the tub. While this task couldn't be finished, (it was a defective tub ) I'm so thankful the task was temporarily halted. This would have been a bigger issue had the tub been installed and bathroom tiled! Would definitely call Marines Plumbing Again!

Stacie S.

04/09/2021 12:00:00 SA

I contacted Marines Plumbing because my dishwasher wasn't filling with water. They got back to right away ( I contacted them after hours) and scheduled my appointment the next day. Patrick came to fix my dishwasher. He was great, very pleasant and knowledgeable. I would definitely contact them again and recommend them to friends/family. Semper Fi! Thank you for your service to our country!

P S.

8/31/2021

Technician was on time, professional, courteous and got the job done with a fair price. Thanks!

Kelle T.

6/13/2018

Shawn R. and his colleague came to address the drain backing up in my areaway. Turned out to be my sump pump not working. They found the problem and addressed it quickly. I suppose the price was reasonable although I can't honestly say as I didn't have time to compare. Very knowledgeable, honest, friendly and no pressure sales tactics. We would definitely use Marines Plumbing again.

S P.

11/27/2022

Perhaps it was a bad day. But I called on a Sunday for an emergency appointment. Received a nice person on the phone who took my request and followed up with a text saying that they would be there within two hours. 4+ hours later-no service and now they're saying no one is available to take the appointment. Apparently no one was ever available to take the appointment - which they could have told me four hours ago. I ended up calling another company who came out within an hour and fixed the issue.

Nancy S.

12/23/2017

Mike with Marines did a great job on repairing our toilets and replacing our disposal. Unlike most plumbers, Marines pays workers by the hour not by commission so you don't feel pressured to have other work done. I highly recommend Marines!

Matthew F.

2/19/2018

Called Marine Plumbing after reading some of the reviews. When I called to schedule an appointment, the person who answered the phone was kind, courteous and cheerful. She also identified herself as a Navy veteran, which I thought was pretty cool. The day of the appointment, my technician, Shawn, was prompt, courteous and patient. He listened to me explain what was happening and he asked a couple of questions. After patiently listening to me, he walked me through what he thought was the solution, gave me a couple of options and how much it would cost. Then he got to work. Easy Peasy! He finished up, cleaned up and we settled up. I hope to never see Shawn again, but if I do need him and Marine Plumbing, I will most certainly call them!

Thomas L.

04/04/2017 12:00:00 SA

I had rusty galvanized pipes in my shower removed and new coppers pipes put in. I was very impressed by the high level of skill and even more impressed by the level of professionalism. These are the guys I will be calling if I need a plumber.

Henry Y.

3/27/2019

I am sticking with this company for my plumbing needs. James responded to my call and had a very professional and customer service-oriented demeanor, unlike another plumber from a competitor who quoted a a higher price for the same job a few days before. Unlike the competitor's plumber, James actually inspected the issue in detail and explained two options and the potential cost. The other guy rushed into the situation - eager to cut a hole in my ceiling, which seemed a bit drastic (I will never call them again!) and unnecessary, though he said it was the only option. James wasn't pushy and offered some tips throughout the process, and I never felt like he was talking down to me. I think he would be a good teacher to help home owners with common plumbing issues, and he is like a true asset for the company.

Paul I.

02/10/2023 12:00:00 SA

We had a pinhole leak of a polybutylene pipe and required emergency service. Ray of Marines Service promptly came that morning to make the repairs and had priority scheduled us. He also assessed other problems with our water heater and water pressure and gave us a very comprehensive evaluation of our situation and the solutions we needed now and in the future. Was really impressed with his attention to detail, explanation of the itemized costs, why we needed the fixes, how things would be done and then a final review and explanation of the work. He was also very neat and cleaned up nicely too which we really appreciated. Overall we were very impressed by the quality of his work and the services delivered even though the costs were a bit higher than anticipated. The whole experience was very worthwhile.

Rex M.

11/19/2015

My first experience with this firm was today. I couldn't be more satisfied. The advertised dedication to service was absolutely a reality. My initial inquiry by email was promptly answered; I was conveniently scheduled for an in-home assessment of the work I was interested in having done; my plumber, Drew called while enroute and gave me all the estimates I asked about, plus a couple of contingency estimates. I agreed and he began immediately. Drew is the consummate professional gentleman. We uncovered more work that needed to be done and he pressed on until everything was complete and cleaned up. I will recommend Marines Plumbing and Drew immediately to others I know.

Myong C.

8/19/2019

Only company to call me back over the weekend. Came on time - did a great job and total cost was $108 to fix my leaking faucet. Valve was actually leaking after he left and he came back within the hour and fixed that in 30 seconds. I appreciate the great job and once again- thank you for your service!

Anderson H.

5/24/2022

Prompt service provided for a toilet replacement. Technician called and texted when departing for my house and 30 min out as I requested. Credit cards accepted. Thank you

Shawkat R.

11/30/2021

Barry showed up ahead of the appointment, quickly diagnosed the problem, and within seconds the issue was resolved

Rene A.

3/31/2016

I've never had to use a plumber before so I went on yelp looking for one. Marines Plumbing got some really good reviews so I contacted them. I was very pleased with their expertise and professionalism. Wayne was my plumber and he definitely knew what he was doing and got everything done in a very timely manner. They were willing to work around my work schedule and were always very attentive to my emails and questions. I will definitely use them again.

Robot D.

03/10/2017 12:00:00 SA

Great service, on time, and honest. Work and service both were very much appreciated. Price was up front and no shady attempts to nickel and dime at the end.
Thanks!

Lauren D.

2/18/2022

Had a great experience with Marine Services. I had a complex shower system that needed to be replaced. Reached out to over 10 companies and only 3 said they had the expertise to do it. Marine services was by far the most reasonable and knowledgeable. They arrived promptly and communicated quickly and often. Took the time to answer all of my many questions (sometimes more than once). I even had a 2 month gap between estimate and scheduling the work and they honored their original estimate, which didn't change at all when it came time to pay, even when a second visit ended up being required. Would hire them again in a heartbeat.

Vincent F.

04/07/2017 12:00:00 SA

Marines Plumbing has been amazing for various needs around my condo. I have used their services twice. They are very prompt with their responses via email and phone. They always arrive within the designated time frame. Finally, they were able to isolate the issues I was having with my kitchen sink and fix them promptly. Bear was the last gentleman to visit and not only did he fix the sink, he also offered advice regarding other fixtures in the condo. Exceptional company!

Jack G.

5/28/2021

First time user of Marines Plumbing and was totally satisfied with their service. Their plumber, Jason Lemley was timely, courteous and professional. I needed a new garbage disposal and I had cloudy, milky hot water coming out of my kitchen sink. Jason quickly showed me that a dirty aerator on my faucet was causing the cloudy water. He cleaned it and then discussed three options for replacing the disposal and explained the pros and cons of each. He replaced the disposal in less than 20 minutes, clean the area up and thoroughly explain the bill and warranties. He did an outstanding job... I highly recommend Jason and this company for your plumbing issues.

Lindsay K.

11/26/2020

Quick, courteous and honest. Had them replace a very old water heater, they took their time to explain all of the work and costs up front. Highly recommend them!

Robin M.

9/17/2019

Wanted a bathroom in the basement and they did an absolutely fabulous job. Plumbing and tile experts!

Kerri M.

2/17/2021

I had two leaky faucets, and I figured the cartridges needed to be replaced, but since I am limited on time with my job, I thought it would be easier to get an estimate from a professional. The people that made the appointment were very professional and they got someone scheduled right away. They gave me a window and said someone would call 30 mins before arrival.

I was driving home from work still expecting a phone call with the 30 minute arrival time and outside of the scheduled window when my teen called to say they were at the house. Fortunately, I was around the corner, and I found the tech knocking on my door. I let him in and showed him where the two leaky faucets were in the home. After approximately 10 minutes, he came out and said I needed both faucets and sinks completely replaced since they looked like they were the original sinks from when the house was bought. He said they were having a special with Moen and I would only pay $1100. Knowing that I had personally replaced everything myself when I bought the house 7 years prior, I asked if he could just quote me to replace the cartridges. He said he would, but there was no point since he would be out in a few weeks to fix the sink again so I should just go ahead and replace everything. Needless to say, I declined and he said if I bought the sinks from somewhere else, they would only charge me around $600 to install them. I declined that offer, as well.

I paid the fee for the assessment and ordered the cartridges from Home Depot to just install them myself. It's been six months and no leak. I was really hoping as a military person myself it would be a great experience. Everyone was very nice and professional, but they treated me as if I didn't have the knowledge to know what to request and refusing to even quote me for the job I asked for...it just left a bad taste in my mouth.

Rosemary G.

09/03/2020 12:00:00 SA

I switched to Marines Plumbing years ago after I'd had it with some of the big name plumbers overcharging for service. I can't be happier. I always get excellent service, a fair price, and clear communication. Recently, I had Simei come out to repair a valve. While here, he noticed some other issues that would have caused me a huge headache down the line. He clearly showed me the problem and I could see exactly the disaster in the making. While nobody likes a unanticipated expense, I was charged a very fair price and he took care of it in a flash. I am very satisfied.

Iced C.

1/28/2021

Bobby was great as was the rest of the team. They worked with us when there were complications and were able to solve issues that came up. Bobby himself was also very personable and was able to talk us through all our options, backed by a lot of experience. We'd definitely use Marines Plumbing again.

Omar F.

8/26/2021

Dependable honest service. That's what I need from a plumbing company. I can always trust the job will be done right the first time and the diagnosis will be correct. Customer for life!

David B.

10/19/2019

Great service and workmanship. Trevor fixed a leaky bathtub faucet and advised on replacement of a toilet and performed the installation of the new one. When the estimate was being performed and later when the work was completed, Trevor was super professional, efficient, and helped guide us through the whole process. About a month out, we are very pleased with the work that was done. Highly recommended plumbers.

Michelle V.

4/15/2022

Great service. Saw the problem through. Dedicated problem solver! Very friendly and reliable.

Igor M.

12/05/2015 12:00:00 SA

He tried to convince me that I needed a major repair costing several thousands. The next plumber replaced a faulty gasket, charged $100, it's been 6 months and we have had no problems with this bathroom ever since.

J. F.

12/07/2016 12:00:00 SA

I'll award a neutral three stars because I never received any service from Marines Plumbing, which is the problem. I recently left a message with the operator (at approximately 7:00 pm on a weekday) who answers their after hours number because we had a sewage pump failure. She took down our particulars and indicated that we would receive a call shortly. No call came that night or the entirety of the next day either. We took our business to a different plumber the next morning.

X L.

11/15/2016

Friendly, knowledgeable, fast service. Had a complicated issue at a rental property, first called a different company who acted like i was putting them out for asking a question such as what is the model number for this $1,500 piece of equipment? Marines plumbing not only gave me the model number but explained to me the complexity of the installation. They really wanted to make sure I had all the information I needed to make a decision. Very nice people to work with. Everyone I spoke to had good customer service skills which made the process easy.

Brian M.

7/16/2016

Cannot speak more positively about Marine's Plumbing! From the beginning exchanging messages on Yelp with the owner, to setting the appointment, confirming the appointment, arriving on time, and time of completion, the process was smooth. The technician, Terry, explained the job and pricing thoroughly. He quoted half the time and 40% lower price than another highly rated plumber on Yelp. Work was done thoroughly and on time as promised. I highly recommend Marine's Plumbing!

Debbie C.

03/02/2020 12:00:00 SA

I've had great experiences over the past year with Marines Plumbing. However, I must give a shout out to Trevor, he was amazing. He's an expert at water conditioning systems so now that Virginia Water has been bought out by Culligan, he's your backup.

Abdulla G.

05/09/2022 12:00:00 SA

no response
no communication
still waiting
not sure how you can stay in business when you do not communicate with your customer.

Saloni S.

4/18/2018

Marines Plumbing did a great job in installing brass knobs for my water pipes. They were on time and were very professional. Kevin and Daniel did a fine job!

Jo S.

4/17/2019

Yesterday I had Marines Plumbing come out to fix a huge plumbing issue -- I was scared to death that this was going to turn into a nightmare. However, Mr. Bear was so reassuring and fixed the problem in no time. He explained everything to me -- and how it happened. I am so happy and relieved. The fee was reasonable. This is the second time I have used Marines Plumbing -- last year Mr. Bear replaced a toilet that was literally coming apart. On both occasions I have been very happy with the service. I cannot recommend Marines Plumbing more highly. They are great and I will use them again if needed.

Tina R.

4/26/2017

Service can be better . We had scheduled an estimate visit and I missed the call of the person who did he checks as this is our rental property . The guy never took my call and took me 3 calls to their office to get them to let them know it needs more work and also charged me $30 for that. Their service can be better for sure .

Foodie F.

1/15/2017

I was very conflicted in how to post this review. The workmanship and the speed with which I got an appointment were great. The downside to this experience had more to do with the pricing structure and the lack of transparency in what you're paying for.

I contacted Marines plumbing on Yelp and got a very fast response. When I requested a quote, a person that appeared on Yelp to be the owner responded saying that it would be a $30 trip charge and they couldn't provide an estimate until someone physically looked at the job. I can understand that response to a degree, but I asked for a ball park estimate in a one-for-one swap without any complicating factors (I knew this is what my job would be). The same person (that appeared on Yelp to be the owner) came back with a ballpark estimate and said that the number was before any discounts (Yelp or military, etc). After attempting to get similar information from other highly rated plumbers and not getting anywhere, I booked an appointment for the next day.

The tech called when he was on his way so I knew exactly when he was arriving. He was courteous and spent a fair amount of time explaining why he wanted to install the new equipment differently than the existing equipment. He even consulted another plumber and the owner to ensure that they concurred with his decision. Before he began the install, I asked him to show me exactly what the job would cost. This is where things went completely downhill for me. The tech pulled out an ipad, opened his invoicing app, and selected from a drop down menu the type of job he would perform for me. It was a flat price over 30% higher than the high end of the ballpark estimate I'd given. There was no break down in parts and labor. There were no additional line items like additional labor hours, additional parts, etc that would explain why there was a $180 difference. How is it that the person communicating with me on Yelp didn't know what the pricing floor was on this kind of job? I showed the tech the conversation on Yelp and he said that the most he could do was give me an extra $25 in addition to the 10% military discount. I was over a barrel and had to have the work done that day, so I bit the bullet and paid the 15% premium so I could leave town the next day with peace of mind.

Once we decided to move forward with the new install, the tech had the old equipment out, new equipment in, and the system fully tested within 30 mins.

I asked the tech to look at another plumbing job while he was on site so that I could get a realistic price. To replace my existing laundry water valves with ball valves, he told me it would cost $278 per line. A total of $556 for replacing water valves that are $15 a piece at the hardware store and in a wide open space with room to work?!? He made sure to tell me that he is not responsible for fixing the drywall that they have to cut through either. I appreciate the head's up, but it won't matter because I will not be hiring them for the job. The exact same work in Los Angeles was $30 per valve. Even with a $125 trip charge that plumber charged, it was miles and above more reasonable than this quote. And the quote to put in a laundry sink at the same time? $1118! Again, no breakdown in parts and labor. Just a flat, this is what we charge for that type of work, regardless of how easy or difficult your specific case is.

This whole thing really rubbed me the wrong way and I reached out in a Yelp message to the person who appears to be the owner to let him know I was uncomfortable with the surprise price and the lack of transparency in the pricing model. He tried calling me twice that evening, but I was getting ready to leave town and wasn't able to speak with him. Someone from the office asked when would be a good time to reach me and I let her know that I was traveling, so if the owner could email me, that would be best. I really wanted to give the company or the owner a chance to try to make things right or at least help me understand the high/surprise prices before I posted my review.

Over a week and a half later, I've heard absolutely nothing back. So, like I said at the beginning, no complaints about the equipment or the work that was performed. The tech even helped me find a water shut off for an outdoor hose bib that I never thought to look for before it froze. I'm just not comfortable with the way this company does business to hire them again or recommend them to anyone else.

Veronica M.

05/09/2019 12:00:00 SA

Our kitchen sink was clogged and after a few quick swivels of a wooden spoon and my husband pretend plumbing (getting water everywhere); we decided it was time to call the professionals.

This was my first time calling Marines Plumbing and the dispatcher was super friendly and kind; they were able to have Dan come out on the same day.

Dan was very personable, friendly, good people, and I could tell he takes pride in what he does. Our clogged sink gave him a bit of a challenge but he was able to resolve the issue. He also gave me knowledge on the type of disposal we have and advice on what not to use the disposal for. He also gave us suggestions/pricing on upgrading our disposal but there was no pressure in making the decision.

The price quoted to get the work done was reasonable and fair; I didn't feel like I was getting taken advantage of.

He was in and out without a mess. Great Company, Great Person.

Amy S.

5/21/2018

Marines Plumbing is straightforward and reasonably priced. I will use the again for future plumbing needs.

M G.

8/21/2020

Simei just installed a battery backup sump pump. He did a very thorough job, was friendly, wore a mask the entire time, had protective shoe coverings, and left the place cleaner than he found it. He also let us know that he spotted a water heater issue, and gave advice on how to manage it.

M F.

06/07/2021 12:00:00 SA

They did good work but I needed a kitchen faucet replaced and it cost three times the cost of the faucet. That makes no sense. Wish I could make that three digit hourly rate.

Mike F.

2/21/2020

We have called on Marines Plumbing several times when we have had plumbing problems at home. They are always responsive, helpful, and their rates seem very reasonable (especially compared to other big-name contractors that we have used in the past). Most recently, Shawn came out to replace a toilet and repair a leaking sink trap. He wasn't aware of the latter issue when he arrived, but he had no problem checking it out and fixing it while he was at our house. Overall, he took care of both jobs in a short amount of time and his workmanship was excellent (as far as this novice handyman can tell). He also readily gave us advice on other plumbing issues that we are anticipating in the future. I appreciate the responsive and honest service that Marines Plumbing provides, and I regularly recommend them to friends and neighbors.

Autumn M.

09/08/2017 12:00:00 SA

CJ did an amazing job redoing my main water line pipes! And they gave me a great price- military discount is always nice too! Super professional and upfront. Will definitely call Marine's Plumbing for future plumbing needs!!

Nadia E.

7/14/2017

Prompt, friendly, thorough service. Bear is great! Went above and beyond. Reasonably priced.

E M.

11/25/2020

Responded to my initial inquire asking for a phone number. Provided my number. Waited 4 days and no call.

Anna S.

05/08/2018 12:00:00 SA

We did not have a great experience with them and I regret not calling the previous plumber who snaked and hydrojetted our main sewer line. We contacted Marines Plumbing for a backed up kitchen sink. It has been draining very slowly but we can still use it if we don't use too much water. The plumber came in and we told him we thought it might be a clogged vent and he says it might be a clogged pipe and so we had him snake our waste line. Our sink trap he said is not up to code and that he was not sure if he could get it off. My husband took out the sink trap and the plumber then proceeded to snaking the line. He did clear some blockages because my husband said that when he pulled the snake he found roots and stuff. This means we have to have our waste line repaired. The problem is that after he is done snaking the line, he put the sink trap back in and it was leaking. It was not leaking before he had done any work on it. So now we could not use the sink at all because it is just leaking all over. I understand that our sink trap is not up to code but it was not leaking before and we could definitely use it but now we can't even test if the snaking that the plumber did at least helped the backing up problem. There is just too much water leaking from under the sink now. For this reason, we do not recommend them.

Arun B.

11/18/2021

Biggest ripoff owner is Marine not the plumber or technician not sure how many are ex marines
Percentage wise. Price kept changing after visit
Started off at $180. Ended up with $640 by the time
Unnecessary work perform $.90 cent plumbing part installed. Still have 2 holes in the wall.. glad he got out of our house. Never ever getting conned again.

Nancy S.

09/03/2021 12:00:00 SA

The only business I contacted that would not give me an estimate over the phone for replacement of 1/2 hp badger disposal, insisted that they come out.

JayDee P.

11/02/2021 12:00:00 SA

Dan is awesome, answered all my questions, total gentleman. I look forward to working with this company pending the water test. Thank y'all for coming so quickly and short notice!

Enrique T.

4/17/2019

These guys were very good and professional. I'd give them 5 stars, because the service was great, but pricing was a bit steep. That's not a knock on the plumber. Semper Fi

Steve B.

08/11/2021 12:00:00 SA

James did a great job fixing my sink and was very courteous. Appreciated the plumbing tips he provided, as well.

Rolando D.

05/11/2021 12:00:00 SA

Simei Solano is a proficient professional! His technic and proficiency to diagnosis a problem is quick and accurate. I highly recommend Mr.Solano to any one and would request him for future services!

Anderson C.

7/20/2015

Found water in my basement at 06:00 this morning and began mopping it up. Not able to isolate the source of the problem I assumed the worst--it was a leaking 15 year old hot water heater. I was definitely not looking forward to the cost of this repair! Attempted to contact friends and neighbors to identify any good plumbing companies. While waiting for responses I Yelped plumbers. Use Yelp many times to identify great places to eat, never for plumbers--but boy was I surprised. I'm a former Marine how could I at least not contact Marines Plumbing. Called Ray at Marines Plumbing using the number listed hear on Yelp at 08:29 who greeted me with cheerful hello. I gave Ray the details of my problem--he gathered my contact info and said his service tech was close by at a job in Burke and could be to my house between 10:00 and 14:00. At 10:13 Matt Trigger the Marines Plumbing Technician/Service Representative contacted me by cellphone to say he was on his way. He arrived promptly, smartly dressed in a red collared shirt sporting the Marines Plumbing emblem. Great emblem by the way (I liked it so much a took a picture of the emblem on the truck with my cellphone.) Matt was able to immediately isolate the problem as a clogged floor drain -- a common problem he had encountered many times in his plumbing career where multiple air-conditioning condensate pipes feed a single drain. Matt snaked the drain and the problem was fixed. He also re-lighted my pilot light and flushed out the drain. Matt also developed an estimate for replacing the hot water heater at my request (that was provided to me via e-mail) --knowing that typically a water heater's lifespan is about 8 - 12 years. I knew that I was probably on borrowed time with mine. In synopsis: problem identified 06:00; contacted Marines Plumbing 08:29; technician arrival 10:20; began system check and diagnostics 10:25; problem fixed and Marines Plumbing truck pulling out of my driveway 11:29. Outstanding response time; outstanding and timely customer services! The Marines have landed and they have established a beachhead in Northern Virginia! If you have plumbing needs -- call in Marines Plumbing!

Marina B.

08/08/2019 12:00:00 SA

We called Marines Plumbing after another plumber came through, was unable to fix the clogged tub and said we would need to replace pipes and potentially rip out walls to get the job done. Justin arrived on time, quickly identified another way to get at the issue and fixed the situation in 10 minutes. Would 100% recommend.

Lily C.

05/03/2019 12:00:00 SA

Really great service and communication from initial point of contact to finishing the plumbing work for my office. Shawn came out to provide a quote right at the beginning of the time range I was given so I didn't have to wait long. He even shared a bit of history about the company being veteran owned and operated. A few days later Skip & Chris completed the work in less time than inspected with no issues at all. This company is very professional and efficient. Highly recommend Marines Plumbing!

Jj L.

2/16/2017

We used Marines Plumbing on 2/16/17 for a garbage disposal replacement. The technician called ahead, was friendly, knowledgeable, and courteous. He replaced our disposal and the new one seems to be working great. They have a 2-year warranty on their services, so I'm confident that if anything goes wrong with it, they'll fix it without any issues. Definitely recommend them!

Reviewer E.

07/06/2017 12:00:00 SA

They charged 200$ for a 12$ part that took less than 20 minutes to fix. I know plumbers can be expensive but this price was ridiculous.
I will not use them again. There are plenty of good plumbers that charge less in our area.
*I saw the response. While I understand the price explanation (and find it hilarious that you explained to me how businesses are run. I never knew! Wow!). I still believe it was too much based on other companies in the area. The reason I claimed it was 12$ was because the technician told me that. I did not pull that out of thin air. And I tried to call the owner. He never called back. No, I stand by my review and will no longer use your company.

Muhammad A.

1/20/2022

The plumber came, fixed a pipe that was not broken and did not find the leak that originally caused the issue.

Mike B.

2/21/2019

This was my first time using Marines Plumbing. I had one other firm quote to replace my pressure reducing valve and main shutoff. These guys were about the same price once you include the call charge to come out. It was expensive compared to a verbal quote we got from a third plumber, but I decided to hire them since I already paid the call charge and they offer 1 year parts labor and lifetime craftsmanship warranty. I was pleasantly surprised with the new valve installed. Ron and Conner were friendly did a good job. My one critique is I think they should have removed the old drain union since the new shut off valve includes one. I'd use them again if need be.

MaryAnn D.

08/07/2021 12:00:00 SA

After a glitch when noone was able to come on the day originally scheduled we rescheduled for the following afternoon. Jason called before he arrived, and then arrived promptly with mask and shoe covers. He identified the problem causing the leak and prepared an estimate for fixing it. After several minutes he revised his assessment and recommended replacement rather than repair. Again he prepared us for the change in cost, we agreed and he promptly went back to work to fix the problem. He cleaned up nicely after the job was done. Everything was done promptly and efficiently. He also looked at a modification we are considering and gave his opinion on its viability.
Cost was more than we anticipated but we are new to area so it well may have been competitive.

Gaurav V.

09/06/2018 12:00:00 SA

They are good but expensive! Small fixes like repairing a garbage disposer shouldn't cost more than $250, I would recommend them for their work, but probably not if someone is looking for a reasonable amount for a repair or good value.

JD R.

12/30/2019

Sorry, but in this market, charging USD 30 to provide an estimate is a bad business practice.

Every other plumber in this area provides a free onsite inspection and estimate.

In this case, I needed to have my main sewer line snaked after pulling my toilet. Very standard job. Every other plumber was able to quote based on that description of the work, with the caveat that if the actual issue required a different solution, the price could change.

If Marines Plumbing would at least quote their hourly rate (or flat fee for a defined issue / solution) over the phone, the estimate fee might be more justifiable (but still a mistake given the competition). However, since they refuse to be transparent about their cost over the phone and insist on coming onsite to do an inspection before providing an estimate, charging USD 30 is ludicrous. It's simply a high-pressure sales tactic to force a homeowner to choose them in order to avoid losing the USD 30 dispatch fee.

Avoid.

Jodi B.

12/14/2015

Excellent service. I am glad I found them on Yelp! Don diagnosed my problem and fixed it fast and efficiently. Don explained the situation to me and answered all of my questions. This is the company I will call for all my plumbing needs and recommend them to my friends. I highly recommend this company.

Sean D.

09/05/2016 12:00:00 SA

Words can't describe my appreciation for Ray. It was a holiday weekend and we had a one week old at home when our hot water heater went out. He was incredibly responsive and when he just couldn't swing getting one of his guys out to me (not for a lack of trying!) he personally reached out to another plumbing company and got someone who was available asap. He literally gave business away to better serve the customer. May seem like a little thing, but that type of service is the kind that will make me a customer for life. Highly recommend!!

Lindsey G.

5/31/2022

Kyle Watson came to our house to extend an outdoor spigot to our deck for watering plants. Long story short, he improved the old spigots with new fittings which now accept our hoses without leaking all over the place. Plus, in the process, he discovered a faulty situation with our shower drain and fixed that. I am very pleased with Kyle's work. He is professional, appropriately friendly, and willing to explain what needs to be done.
Many thanks Kyle!

Maria S.

07/10/2023 12:00:00 SA

I've used Marines Plumbing multiple times, but since they have become Marines Service Co they are horrible. I had a plumber come out to install a new toilet and vanity in a powder room. The valves had to be changed due to builder grade crap. I was charged almost $600 to change the valves. Turns out you can buy them for about $20.. The guy who came put the new toilet on which rocked and wasn't placed correctly. Had to have him come back..not even sure if he was really a plumber. $3000 later. I was completely taken advantage of. I put a review on Google and it was removed. Shame on you Marines.

Jm S.

07/07/2020 12:00:00 SA

Another great experience with Marines Plumbing. Easy to schedule, updates on arrival time, and on-time arrival. Trevor was very knowledgeable and explained things several things I can do to prevent future problems and the benefits of each option quoted. Also made maintenance recommendations to save me money now and in the future. Everything was explained very thoroughly.

G W.

2/25/2016

Paid $30 for a quote for a well tank replacement. Estimate came in over $2200. Wow, I didn't think he was serious. Then he states a military or police discount would apply - I was honest and told him I was neither. He knocked off $200 anyway. I think he understood my surprise at his quote and told me to call him to haggle if needed. Seriously? I paid him $30 to leave my house and I was happy to do it. I am not against haggling and I understand the need for even the easiest, most straightforward work to have overhead charges, but my next call was to Duvall Plumbing in Manassas and they did the job for literally half the cost. Half. And their staff were really nice people.

TreVon G.

05/10/2018 12:00:00 SA

Big Dan and his partner came to the rescue for me with my leaking toilet. I had a tight time schedule so I requested an early morning appointment. They agreed to make my appointment their fast call. They educated me about what they were doing and why. Most importantly, they were simply good guys just trying to do right by people. I'd call them back in a heartbeat.

Susan L.

1/26/2021

The process of scheduling and interacting with admin staff was perfect. I had asked for a water-activated backup sump pump. The tech was efficient, polite, all business. He had to search for the model I liked, went right out & purchased it, installed it in a matter of hours, cleaned up afterward, & reviewed maintenance. I'm so pleased & relieved to have a backup to the sump pump. Having experienced a pump outage (in a different home) during a hurricane & having dealt with 6 water in my basement, ruined carpet, mold, delay in getting help--everyone else had the same problem!--I'm a bit paranoid about ever having to deal with a similar issue.
I know the cost was competitive; I'll be calling Marine Plumbers again to replace an aging water heater.

Arturo D.

02/03/2017 12:00:00 SA

I called these guys a few weeks ago after my wife and I clogged our kitchen sink (note to self: don't throw takeout Chinese rice down the garbage disposal). Wayne from Marines Plumbing came out and worked his butt off to fix our drain. We had a really bad clog, but Wayne finally managed to break through and fix it for us so we didn't have to do a more costly repair of replacing kitchen drain pipes. Wayne did an excellent job and the price was excellent (especially after comparing to a few other plumbers in the area).

Greg P.

2/14/2022

Jim showed up on time and with a smile. He listened to my incoherent babbling about what I thought was wrong with my electrical system and figured it out in 5 minutes. He worked hard to charge me just the right rate. I'd definitely use Marines Service Co again!! Ooooh rahhh.

Neeruan A.

06/02/2022 12:00:00 SA

Our hose bib detached from the house, Marines Service Co. was able to get me on their schedule sooner than later. Their communication is great via text and phone keeping me updated on when I can expect Brandon to be over in the window given. Brandon was very professional, did a thorough review/investigation of the issue, made a recommendation and completed the work despite the outside heat. Such a great company to work with.

M H.

4/24/2015

Great service! We emailed Marines Plumbing overnight to fix a leaking garbage disposal. Ray responded promptly at 7AM in the morning to confirm service fees and an appointment was scheduled later that afternoon. It's a flat $30 service charge to come out for an estimate, which is waived if the company performs the repair. We appreciated the company calling ahead before they arrived at the property. Some companies just give a service window and won't call ahead so it can be hard to predict when (or even if) they will show up. Ray explained everything in clear terms before starting on the work and didn't try to upsell unnecessary parts or services.

The garbage disposal was pretty old (10+ years) and at the end of its lifecycle so it had to be replaced. It took 45 mins-1 hour to complete the work. They wore shoe coverings when entering the property and put down dropcloths to protect the job site. There was also no wait time between the initial inspection and the repair since they brought all the necessary parts with them.

~$495 for the standard model garbage disposal replacement, which is in the general range for this type of work for licensed plumbers. You might be able to get a cheaper price from a general contractor, but not the same level of service. We've dealt with a lot of contractors in the past who are hard to get a hold of on short notice or won't honor any warranties they give you after the initial visit. Marines Plumbing does have a 100% lifetime craftsmanship guarantee and they have a 2-year warranty for the basic model garbage disposal on top of the manufacturer warranty.

One cool feature: If you mention Yelp, you can get a free plumbing inspection. This entails a check of your property's plumbing for issues (water heater, sump pump, toilets, sinks, showers/tubs). Ray did fix a loosened faucet handle that we have been meaning to take care of forever at no charge so we did appreciate that! We went to Home Depot where they said we needed a special part to repair that faucet model but it was actually a pretty simple job.

We feel pretty confident giving Marines Plumbing our business based on this initial experience. Recommended!

Ian G.

2/21/2019

Had a leaky kitchen faucet that was quickly fixed. Bear was helpful in explaining options. I'd recommend and will use them again if we have plumbing issues.

Kenneth B.

1/24/2021

We have used Marines Plumbing since we moved into our home in 2015. The house was in pretty rough shape to start, and everything Marines Plumbing has fixed has worked flawlessly. They have fixed everything from shower leaks, to installing a new water heater, to most recently replacing our main water service. They have always been prompt, efficient, and straightforward about what they are doing and why they are doing it. They always clean up after themselves, and they are always courteous and professional. Strongly recommend using them for any plumbing work of any scale.

CT P.

9/27/2015

They were amazing to work with and didn't try to upscale me into anything; which was nice and the gentlemen that assisted us was professional and courteous- was personable & honest. Overall, I highly recommend .

Al T.

2/16/2020

We had our tankless water heater go out. We bought our house less than two years ago...so this was our first major issue. Trevor came over to evaluate the issues and let us know the tankless water heater was WAY old. Trevor took the time to explain our options thoroughly and we settled on a tank water heater because of the size of the house, a tankless would not support our water usage. We were already having issues before the tankless went out...so it absolutely fit his diagnosis. He was prompt, professional, and knowledgeable! Job was completed in a timely manner and we could not be happier. Additionally, my wife asked him if he could look at the sump pump that was really loud. He took a look and told us it was working properly, but old. This was one of my wife's concerns after hearing how loud it was shortly after buying the house. So she asked him to change it. He had a sump pump in the truck and replaced it. Now we can't hear the sump pump and I never realized how loud it was. I will recommend Marines Plumbing to EVERYONE asking for a reference...and even those who do not! Thanks Trevor for taking care of our problem!!

Mark D.

2/25/2022

James Jordan from Marines helped fix several items in our home. We had a wire that mice chewed through and he replaced that and put a new cover on to keep them out, new receptacle for a gas cooktop and did the electric and plumbing for our new dishwasher. He also stayed around to make sure the washer started properly and no surprise leaks.

Like other from Marines services: very polite, works clean and leaves things clean, even took all the packing boxes from our new dishwasher with him. He was very patient with our 4 curious dogs, and that is important to our family. Great experience.

Necole P.

2/26/2019

Today was the second time I've received excellent service from Marines Plumbing, specifically James. He came out this morning on time and provided a second opinion to an original quote that would've involved tearing out my bathroom walls just to fix a simple gasket in my drain. He did the job in under an hour and kept my shower walls in tact, saving me tons! He does an excellent job of explaining everything he's doing and what's needed so that you can make an educated decision. I highly recommend the company and James!

Zaheer L.

11/14/2017

THE BEST PLUMBING SERVICE EVER! These guys are prompt, honest, knowledgeable, thorough and clean!

Had a bathroom leak, Trevor diagnosed it, suggested the fix and completed the job on time and professionally.

Hard to find honest people these days, bravo guys!

I work for Department of Veterans Affairs and when I saw great reviews and Marines in the name.....Semper Fi!

Monica M.

10/22/2020

This is a very professional and timely company. Robert was phenomenal. I'd highly recommend them even if it's for a walk through and questions.

Ted T.

12/29/2015

We had an issue of a leaking toilet that was leaking water onto our floor but also seeping into the neighbor's townhome. Called at 8:30am and someone was out fixing the issue around 10am. Unbelievably fast. I've never had a plumber respond so quickly. Definitely appreciated the speed. Repair was done quickly and all is now well. Will definitely be using Marines for our home and rental property. Well deserved 5 star reviews.
5 stars to Yelpers too for identifying great businesses for others to use.

Andrew C.

4/19/2018

Great experience. They arrived on-time, gave a thorough assessment and review of the project needs, and were up front with the pricing. I think the prices were a little high, but it is clearly quality work and you get what you pay for! Really great folks and would trust them.

Victoria C.

11/04/2020 12:00:00 SA

Marines Plumbing is my go-to without a doubt for any plumbing issues. I HIGHLY recommend Robert Brown, he is an amazing technician who not only resolves the issues, but will explain the cause and/or what may be causing it. He helps break it down Barney-style to those who are not as familiar with plumbing. He is very friendly, hard working and once he diagnoses the problem, quick to repair it. My family and I always request him now when we schedule appointments!

G G.

05/02/2017 12:00:00 SA

An electrician accidentally cut into our gas line and Marines plumbing came out the same day and fixed the gas line. The plumbers were Ron and Dan. They were knowledgeable and professional and answered all my questions about the repair. We're moving soon but we now have a plumbing company we will use for any jobs at our new home.

Andrea N.

11/15/2021

Great experience with Marines! Our technician Brandon was knowledgeable and reliable. We had an issue with our Miele dishwasher, and he was initially unfamiliar with it. He was up front about this and said he'd come back with a solution. He researched the problem and came back and fixed it. We'd previously had a plumber out from another company who was also unfamiliar--he never got back to us. But Brandon did a great job! Our dishwasher is fixed! He also fixed our upstairs bathroom sink. He was kind, professional, and really just a nice person all around. I would definitely use Marines again. Great service and great people.

Katy S.

1/31/2017

Terry came to my house exactly when he said he would be there. My request to have him call 30 minutes out was honored. Terry was professional, friendly, and knowledgable. The work was done well and recommendations were given without any pressure. I will be calling them again for any future work. I also want to compliment the people who answer the Yelp queries - appointment set up and made within an hour of initial inquiry.

Judie N.

07/04/2020 12:00:00 SA

These guys are super! Just installed new piping in my house, and of course, I messed up so I called them to come fix it. They came the same day, early on so I didn't have to sit around waiting all day. The guys they sent were very friendly and were comfortable with me seeing the process to see where I had made my mistake. 10/10 I think the service is awesome! Would recommend if you need quick and reliable service.

They even offered a free tuneup, if I needed anything adjusted. That goes to show the professionalism, that they have. Thanks again, guys!

Dany A.

5/26/2016

Great experience! Called and was able to get appointment early next day. Our technician Terry arrived right on time and went over in detail our options. Their prices were very fair to install a new water heater and anything else that was offered . I called Terry the next day to OK the install and amazingly he was able to come out the same day and finish the job. Really everything you could want; timely, friendly, efficient, knowledgeable and fair prices. A great company to have in our community.

Dan B.

7/22/2019

Prior to calling Marines Plumbing, I had contacted three other plumbing companies to help with a few inspection items after moving into a new house. Those other companies either canceled their appointments or were late, and the information they provided did not instill confidence.

Then I met James with Marines Plumbing. James was on time, wore boot covers and was respectful of our new home. He took the time to educate me as a new homeowner, and then he provided fantastic service at a good cost. I will be calling James and Marines Plumbing for any future plumbing issues.

Jessica D.

4/28/2017

Marines Plumbing came out to replace our broken garbage disposal. They were very easy to deal with throughout the whole process- setting up the appointment, getting the estimate, and performing the work. They were punctual, arriving in the middle of the appointment window. Their price was very reasonable and they offer a military discount, which we appreciated very much. I definitely plan to use them again in the future and highly recommend them to others.

Tom H.

04/01/2021 12:00:00 SA

Great service from start to finish. The plumber who fixed our toilet, Simei S., was kind, knowledgeable, and adhered to COVID safety precautions. Will definitely use this company again if the time arises.

Johnny B.

5/25/2023

Super fast, very professional! They also provide a military discount, which appear always helps!

Shell W.

6/22/2018

It's hard to beat a quick response and a knowledgeable plumber who takes the time to explain everything. Great job with our water heater replacement!

John R.

12/20/2021

Excellent service and very helpful - the technician Kyle was very knowledgeable and experienced, and I would definitely call them again

William R.

6/23/2022

Wow. Contacted the company and set a date for service. Super friendly and polite. No upselling. Kyle was our assigned tech and was punctual, polite and professional. Prior to the appointment, we received a note identifying the tech and reconfirming our appt. Kyle was fantastic. He reviewed what our ask was (new sump pump, battery backup, and to check status of water heater. He thoroughly explained the plumbing in existence and shared his concerns re the water heater. The work performed is clean, no issues at all. Would highly recommend! We will definitely be hiring them again! Thank you!

Flo B.

2/25/2016

Had to get some plumbing work done in order to get a new dishwasher installed. Mike came, was very professional and did a great job. I also needed a new faucet as the one I had was old and leaking. He gave me a great price on the faucet and installed it as well. Great service. Will use again.

Cory J.

7/13/2018

Marines Plumbing was referred to me by our realtor for a new house we just purchased. Terry and Bear came early and were both great. They fixed an immediate problem with no issue and in quality fashion. They were also both extremely honest about pricing/strategy and very personable.

We will be using them for some future projects. Highly recommend!

A K.

8/30/2017

UPDATE: Ray, the owner, called me to personally apologize for miscommunication and promised to send a refund for the difference between what the company charged and what my other quote was (with which I'd go if I were given the price upfront.) I appreciate this gesture very much.
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I am very disappointed. I needed to snake my stopped sink. When I called and asked how much it would be, I was told they could not give me a price. It seemed strange to me that they would not have a price list, but the representative insisted that a technician would assess the situation and let me know before proceeding. The dispatch fee would be $30, but it would be waived if I ordered the service they proposed.

When the technician came, he proceeded to start fixing the issue without discussing the prices with me. I stopped him to ask how much it would cost. He said that he needed to use the chemicals first which was $150 and then snaking if that did not work, which would be $175. I got another quote for $185 for the snaking with another company so assumed that $175 would be the total price. I also asked him directly why he needed to use the chemicals if it was obvious to me that it required snaking. He said he had to use the chemicals to open the canals to use the snake. After some time he came out of the bathroom and said that the chemicals did not work and now he needed to use the snake. When he was done he charged me $260, which he said was a discounted price. I was shocked and told him that he never told me that it would cost that. He told me he would not have done any work for less. He never told me the price before proceeding though. I asked a couple of times how much it would cost and they misled me into buying the service by not disclosing the whole price. If he told me that would be the price, I would have paid him $30 for the visit and called another plumber from whom I already got a quote.

I relayed my concerns to the company and a representative (Christine?) suggested that it was my fault for misunderstanding the price. I stated that the price was never discussed with me and that I should have been notified of the price before a technician proceeded. She insisted that my story did not make sense because they do not have the $150 and $175 prices. She also said that the technician did not even use the chemicals (hence my story was not true.). She said she'd talk to the owner and get back to me. I hope they do.

Jeremy S.

1/21/2022

Rudy is a professional in every sense of the word. He provide excellent advice and explained the mystery of water leaks. Additionally, he also performed a very thorough initial assessment of our home since we just bought.

Our new home is 10 years old, so repairs are expected. Estimate is fair and reasonable.

Highly recommend you request Rudy.

L G.

02/07/2018 12:00:00 SA

Shawn and his coworker were great! Not only did they come out a day early to accommodate our schedule, but the work was excellent. Shawn was polite and courteous. Shawn fixed some bad piping from a previous plumber's job without charging us any extra. We are in good hands with Marines Plumbing!

Alise K.

6/28/2017

I have nothing but good things to say about Marines Plumbing. My husband and I called to set up an appointment to find the valve to turn on the water in the backyard and our upstairs toilet was leaking.
Mr. Bear came to our home, he was very polite and it was like we had known him for a long time. He helped us know the cause for the leaky toilet and where the valve was. He also educated us on information our water heater and changing a valve. The price he gave us was very reasonable! I fully recommend them!

M W.

11/30/2016

I called to have some minor plumbing repairs completed - screws and seals replaced in toilets and traps replaced in two sinks. The scheduling Lady was very nice and I was able to get an appointment that worked for me the same week. Wayne was on time, friendly, professional, and efficient. I will definitely be calling Marines Plumbing for any future plumbing needs!

Renee H.

10/27/2021

I bought an abandoned house and knew I was going to need some plumbing. Marines plumbing came through in one day even though it wasn't an emergency, and explained everything good and bad about my system. Price was fair, and we are scheduled for repairs and replacements right away!

Tammy W.

7/29/2022

Marines Service had a good response time to my YELP inquiry. They were available the very next morning, which is very helpful that they have staff ready to respond. The job was completed professionally and quickly at a reasonable cost. I would highly recommend them.

Sarah M.

10/12/2015 12:00:00 SA

They were willing to work with my schedule so I wouldn't have to leave work early (teacher). I only needed a tube installed in my dishwasher and even though I tried to research how to do it myself, I couldn't figure it out. I think most technicians have a minimum charge just for coming to your home, but I thought 100 was somewhat steep for a job that was literally finished in under 3 minutes. However, on a more difficult job I wouldn't hesitate to call. I was stunned when I received a handwritten note in the mail from the technician a few weeks later thanking me for hiring the company. I think that, as well as the flexibility in scheduling, speaks to the integrity of the company.

L. B.

7/16/2017

I used Marines Plumbing to fix the stop valve on my toilet and to replace the pipes in my shower. Terry did a great job and gave me lots of great advice for the future. I highly recommend this company!

Jo L.

11/10/2015 12:00:00 SA

Our hot water pipe fell off and we got some pretty bad water damage. This is our first time seeking plumbing service and we didn't know where to start. So my husband and I went online to do some research and we saw so many positive reviews on Yelp and decided to give Marines Pluming a try. They did not disappoint! We scheduled an appointment with Matt (he is so helpful and nice) but we actually missed his call and missed the appointment! When we called back, he was not angry or gave us any nasty attitude, and quickly rescheduled for us. Matt came over and did an excellent job installing shut off valves, he also looked at our pipes to see if there were any other issues. We didn't have a pressure reducing valve, so that's what he recommended. The prices are fair and reasonable. They will waive the $30 fee if you decide to use their service. You will get an estimate with all the work items broken out so you know exactly what each cost and after the job, you get a receipt with all the items broken out as well. They honored the deal advertised on Yelp. Overall, I am so glad Matt came and did the work for us. Only thing I would mention is that, when we were told about the pressure reduction valve, we were supposed to get the gauge so we can see exactly what the water pressure is, however, when it installed, Matt told us that there wasn't enough space to put the gauge in. But as for the service provide and how professional they are, I gave a 5 star.

Chris G.

3/29/2020

There's never a good time to need the main water supply line to your house completely replaced, especially not during a pandemic. Thankfully, Marines Plumbing was able to come out and complete the job quickly and professionally - no small feat, since it included having to horizontally drill and install a new pipe under our foundation and connect to the water main. They took the time to correctly install all new fixtures, and made sure everything was done right with as little disruption as possible. The entire crew was professional and courteous, and I can't recommend them enough!

James A.

01/03/2020 12:00:00 SA

One of our 20-30 + year old toilets overflowed early in the morning and leaking to the unit below us on a Saturday morning ~6:00 AM). We called Marines Plumbing and they got someone to come check it out the next day (we didn't consider it an emergency, since once we turned the water off the problem ceased)... A little background is that our toilets had antiquated flappers and the closest thing we could find never quite did the job right... Anyhow, we decided to replace both toilets with a modern low water use toilets. MP sent Skip and his son to do the job and they got it done professionally and efficiently. We love the new toilets and will definitely call Marines Plumbing if we have any future need for a plumber!

Kari C.

4/28/2015

After discovering the bad water news( the leak), I called Ray at Marines plumbing on Monday not expecting anyone to answer but to leave a message for service. Ray actually answered the phone and said he was opened and could do the repair the same day, I was like, wow that's pretty incredible considering how busy plumbers must be. So, about 90 minutes later, Ray came and gave me an estimate and performed the repairs right then. Before he worked on the job, he told me all the steps he would be taking. I could see he was very knowledgeable and has a passion for his service. I definitely will be calling Marines for all my service needs.

Jessi K.

09/08/2016 12:00:00 SA

This had been a very difficult week for us- we were in the midst of unrelated home repairs / updates when we noticed that our water heater was leaking into the carpet in our living room. Dealing with contractors can often add to the stress (and of course, bills!), but I can without a doubt tell you- Marines Plumbing helped alleviate that stress! Terry, who I highly recommend, came right out when we first called, thoroughly explained the diagnosis, as well as any caveats and possible avenues where the diagnosis could be wrong- we had a full understanding of the price and the benefits/drawbacks of each add on we could select. After working with the township to have the water turned off to our building, Marines Plumbing dispatch worked very hard to move their schedule around to get him right back out, even though they were fully booked- something we definitely appreciated so we didn't have to leave our neighbors without water for too long! Terry even came back the third and following day to check his work and ensure everything was running smoothly / no leaks / etc.. The work was flawless and the price is extremely competitive. Very thoughtful company and technician- I would absolutely use again (though let's hope we don't have to anytime soon!!!).

Catherine S.

6/25/2019

On time..Very professional. James King (the person they sent) did a fab job and installed the new kitchen faucet in less time than the estimate

Nicole J.

8/18/2021

Jack was super helpful! Within 5 minutes he diagnosed that I didn't really have an issue. He showed me one little thing that I could do, and I was back in business. Many thanks!

Troy M.

12/28/2020

Pros: The guys who actually do the physical work here are great and multifaceted. If I were grading on that alone. I would give a much higher rating. We had a major flood in our basement due to a busted water heater and water damage, it was an extensive job. They replaced the heater, took out water damaged material, and patched everything up inside of a week.

Cons: The admin people leave a lot to be desired. They are awful at answering and returning messages. We needed paperwork for our insurance detailing the damage to the basement and the work that was done and for whatever reason it took them nearly a year to send some of the paperwork. We never received all the paper work I requested in detail on numerous occasions. We even tried to hire them for a new job and they never responded back about what time they were able to show up.

I am choosing a different plumbing company going forward due to their lack of admin abilities. Hire someone who can answer an e-mail message or phone, it's not that hard.

F. H.

02/01/2016 12:00:00 SA

This review may be a little unusual. I had an emergency plumbing need and I sent in a contact request one Monday morning which turns out to be the busiest day and time for Ray. It took him about an hour to get a break from focusing on another customer to get back to me. In the meantime, I got antsy and called another plumber to get my work done. Just before Ray replied to me, I put in a so-so review saying I had done that. Meantime Ray reached out to me and we talked. I was impressed. He was all about wanting to make sure I was OK and how could he improve the customer experience for his business. I suggested a couple of minor things such as an automated email reply to a contact request so a customer gets an immediate feedback even when Ray is swamped. Sometimes he is focused on a customer and it may take an hour or so to reply to a request and I get that. His response was nothing but positive and can-do. My impression is that my experience was a one-off thing and after talking with Ray, I have confidence in his dedication to his business. I have some other plumbing work I want to do, not so urgent, and I plan to have Ray do it. My advice, stay with Ray, he will come through for you no matter what.

Paul S.

8/19/2018

We had Marines Plumbing come out to help us with a shower that would squeal when we ran it. It turned out to be a bad diverter valve.

Everything about our Marines Plumbing experience was top notch. Making the appointment was easy; Mike showed up on time, and was super professional and friendly. Before we knew it, he was finished and ready for his next customer.

We're fortunate not to have many plumbing issues, but I know that Marines Plumbing will be our first phone call the next time we need a skilled plumber.

Remy N.

09/06/2017 12:00:00 SA

Easy to work with, professional and responsive from scheduling the appointment to completion of the work. Shawn walked me through the work that needed to be done and made sure I was satisfied. Highly recommended.

P B.

6/19/2018

I can see why they have such good ratings. Had a tech come out to cost out a battery backup for my sump pump and fix a toilet issue. Less than 2 hrs later I had the battery backup installed along with a new toilet. Yes, their prices are on the expensive side but the tech was great and I felt confident if there were any issues they would address it. I appreciated the techs professionalism and honesty. Will definitely use again.

Krista P.

11/13/2015

I called Marine Plumbing to help with my garbage disposal and help install a new faucet in my kitchen sink. Wayne called me when he was on his way just as I was told he would. He was very friendly and helpful. I didn't feel like he was in a rush to get to the next thing. I would definitely use them again and recommend them to a friend!!!!

Damira K.

12/23/2016

They installed a water heater in our apartment today. Don came to take the measurements and Wayne did the installation. Competitive pricing, efficient and responsive. I was able to arrange everything over the phone. Based on the pictures and according to my tenant's assessment, the quality of the work is excellent.

Mark M.

8/29/2020

Simei showed up very quickly to fix an emergency basement drain backflow. Excellent customer service starting with the front office, a text from Simei before he arrived giving a little bit of information about him, including a picture (!), COVID safety precautions top to bottom, fast service and reasonable price. Keeping them on speed dial for sure!

Kristen R.

2/19/2019

These guys are a total rip off. They came out last week and determined I need a new valve / flapper kit installed. These cost an average of ~$20-25. They wanted to charge me $315. Fortunately I called Gidders and Sons who are a much more reasonable $125 for this really small job. You guys should be ashamed of yourselves to rip customers off like that.

C. J.

8/22/2016

I had a plumbing back up and overflow in my basement this morning at 0600. Called Marines plumbing around 0700. They said they'd get back to me within an hour to tell me when they could have someone out to my house. Within 25 minutes I was called back and was told that Wayne would be at my house between 10:00am - 2:00pm and that he would call in advance to let me know he was on his way. At about 9:50 Wayne called and told me he was on his way. He got there by about 1010. He was polite, professional and knew what he was doing. He quoted me an estimate for the repair and then went to work. Within 90 minutes the job was done and at the estimated price minus the military discount. COMPLETE SUCCESS.
So in summary... they were prompt, professional and knowledgeable. They called back when they said they would or earlier. They successfully fixed my clogged drains in a timely manner. They did the work with a reasonable estimate upfront and met that price upon completion. They have a military discount.
Well done guys. You've earned a loyal customer!
- CJ

Bryan T.

5/29/2022

I'm really glad yelp recommended I contact Marines Service Co. I recently moved into my current home and within a few months noticed my bathtub was cracking. Being someone who likes baths, this just wouldn't do. So, I was on the hunt for someone to replace the bathtub and also move the drain and faucet to one end instead of in the center, where I had to step over the faucet. Off of the advice of a handyman, I purchased the bathtub and accessories, just to have the handyman jack up his price. So I started seeking other estimates. Two companies told me they would have to not only replace the bathtub but the connecting shower too, for about $13K. A couple refused to quote and others came in with estimates which included cutting holes in the ceiling below and having to replace all the tile. Marines Service Co, said they had just the guy who could simply pull the cracked bathtub, move the drain and faucet and drop the new bathtub into place. They did exactly what they said and within their estimated cost. They were in and out in under 6 hours. It looks beautiful AND they saved me over $8.5K. The two man team was very polite, cleaned up after themselves and took away the old bathtub. I'm very happy with what they did and would recommend them to anyone.

Bernie H.

06/02/2017 12:00:00 SA

Had Marines Plumbing extend a gas line to a new range in the kitchen for me as the primary scope of work. The plumber, Jaime, did excellent work. He ended up running the gas line through the garage ceiling joists, hooked up the range when it was delivered, replaced all the toilet flappers that were leaking, replaced the clothes washer water valves that were leaking, and installed a new shower/bath fixture in a bathroom. Very careful and did excellent work. Always friendly and very knowledgeable, answering any and all questions. Would definitely recommend and use again for any plumbing needs in the future.

Caleb Q.

10/26/2021

Steve is a total pro! I would definitely recommend Marines Plumbing.

Ellen S.

11/14/2019

Needed an expert plumber since my kitchen sink wasn't draining properly. Called Marines Plumbing. Got an appointment right away. Shawn was right on time and quickly fixed the problem. Price was fair in my opinion. I will most certainly call on Marines Plumbing again. Thank you much.

Brian T.

5/20/2022

James came and worked tirelessly to clear our kitchen drain. He was a consummate professional, explained what he was doing, clear estimate and didn't go over. He gave us tips on how to maintain clear pipes. Much appreciated!

We used Marines again and requested James and he worked his magic a second time. Highly recommend Marines & especially James!

Alex S.

10/19/2017

Shawn and Robert came out to fix a leaking bathtub and were very thorough and honest with their assessment. They were easy to talk to, answered questions, and provided alternative options for repair. I'm very glad I went ahead with Marines Plumbing. I can understand why they have such great reviews :)

Greg T.

08/02/2021 12:00:00 SA

I have used Marines Plumbing for plumbing issues at both my primary residence and rental properties. They are always on time and fix my issues for a fair price. Having just learned of their electrical service, I called for them to help remove a fan and install a chandelier in my daughter's room. James Jordan came the next day. Not only was he early, he took care of the project professionally and in no time. I will definitely be calling Marines Plumbing first for my plumbing issues, and now electric.

Rob Y.

04/07/2017 12:00:00 SA

Bear from Marines Plumbing came today and cleared a major blockage in our pipes. Frankly, he is the best plumber we've ever dealt with. He clearly knew his craft. Was friendly, kind and helpful. And their prices are very reasonable. They will be the only plumbers we use in the future.

Jesse B.

12/12/2016 12:00:00 SA

I returned from vacation to no hot water in my house. I checked the heater, and determined that something was failing and tripping the breaker. I called Marines Plumbing, and CJ was at my house within a few hours. He walked me through the problem and went over my options. It was already late, and I decided I needed a replacement. Within 24 hours of my first call, I had a new water heater installed at what I believe was a fair price. The work looks professional, and I didn't have to miss work myself. I heard about them from Yelp reviews, and I can say the glowing reviews were accurate. I will call them again when I need a plumber.

Dave O.

7/15/2019

I highly recommend Marines Plumbing. We had our aging electric water heater replaced in October 2018. I got two quotes from other companies who both tried to up sell me on water heaters and add-ons that were unnecessary. Marines Plumbing gave me an honest quote with no up selling at a fair price. They were professional, courteous, reliable, knowledgeable, and punctual. I would recommend to anyone.

Emron A.

09/11/2021 12:00:00 SA

I would like to thank you for this service because it's very helpful for my bathroom he is after 10 minutes a response me and called me and makes an appointment for my bathroom and he was a good man and a nice person nice I have asked and question take a look my bathroom and give me a good price and it's so faster repair on my bathroom I am so up he everything was done like easily no issue no nothing and thank you so much and I recommend this service anybody needs to issue for the bathroom and plumbing they can call this service have a great day thank you

Jessica Z.

3/15/2023

Good communication. Timely service. The technician that came by, took the time to thoroughly review the issue and give his recommendations for next steps.

RP S.

03/03/2018 12:00:00 SA

Did not have a good experience unfortunately. I had a blocked kitchen drain. The guy showed up on time - told me it had to be snaked to fix the issue and he would change the pipes under the sink. After two hours I was told he could not fix the issue. I still had a blocked kitchen sink ! The guy did try so I am not blaming him - but I was asked to pay $540 for a problem that was not fixed. Does not seem fair.
I called another guy and he fixed it for $180 !! And I was told that the pipes ( which were supposed to be have changed by Marines Plumbing) were worn out and were leaking. He showed me the leak and old pipes !!
So I ended up paying for new pipes again, but this time it was ACTUALLY done !
Based on my experience, Marines Plumbing is off my list to call for any plumbing needs.

Timothy C.

08/12/2022 12:00:00 SA

Water heater quit. Marine services came out and swapped the old one with a new one the same day. Great, professional service!

Kevin W.

8/25/2017

Marines Plumbing recently installed a water heater in my house in Falls Church. They were extremely knowledgeable about my older system. They also were able to complete a tricky install that required them to navigate a narrow set of stairs. They had straight forward, competitive pricing and Terry and Ray are professional and friendly. With their knowledge, expertise and ability to adapt to a tricky environment, it hard to imagine a better plumbing experience

Doug P.

9/14/2020

These folks were incredibly deceptive in their pricing of a faucet installation. Charged me for supplying my own faucet. I would never recommend them to anyone. Will be reporting them to the Better Business Bureau as well. The four and half stars are a sham. Now that I went through the one star evaluations I see very similar experiences. This company is very deceptive in their pricing and expensive beyond anyone I can think of. 20 minute faucet switch out was $420. Really? And I bought my own faucet. Don't fall for these guys Marine attraction - a hoax is a hoax however you name it.

Tricia E.

11/16/2021

I had a leak in the main water line. I called several plumbing companies and Marines Plumbing was the most responsive. Once here, I was given several options for the repair. The work was well done and quickly finished. I will definitely call the next time I need plumbing work done!

Aaron K.

11/25/2015

Wayne showed up on time and accessed the issue. He discussed several options with me. He snaked both the toilet and shower. The price was good. Other companies wanted to pull the toilet and charge for two guys doing the job. When finished with agreed upon repairs Wayne also check on my hot water tank. He cleaned up after the job was done. Total job was faster and more reasonable than I was thinking it would be. Will call them again and highly recommend Marines Plumbing.

Richard S.

02/06/2020 12:00:00 SA

I cannot say enough good things about our experience with Marines Plumbing. Our water heater failed a few days prior to listing our home for sale. Not only were we quoted a much more reasonable price for the work than their competitors, James shifted his schedule and worked overtime to complete the work in the time frame we needed (at no extra charge). He even took extra precautions to ensure that our home was left in a pristine condition. We were so happy with the experience and will obviously use them again. Thank you James!

Stephanie S.

08/11/2021 12:00:00 SA

Patrick was our technician and he was very professional, friendly and did great work! When he arrived, he put the booties/covers on his shoes before he came in the house, and assessed and diagnosed the problem quickly and completed the work very quickly as well. My husband and I will gladly hire him/Marines Plumbing again for any of our future plumbing needs.

Waylon J.

8/21/2016

We used Marines Plumbing to replace a hot water heater last week. Overall, I'm extremely happy with the service they provided! The technician did an excellent job and he was very helpful and professional. The estimate was several hundred dollars lower then what I expected to pay. I highly recommend Marines Plumbing and will continue using them when the need arises.

Sarah S.

12/20/2017

With so many other 5-star reviews, Marines Plumbing really doesn't need another one - but it's worth reiterating how fantastic they are. We bought a house earlier this year that needed a new hot water heater and some sink drain pipe routing work (previous owners had done it themselves....incorrectly). Bear came by to give us a quote and we appreciated his attitude so much that we specifically schedule the work on a day when he would be able to do it. They were honest and fair in their quote, and even adjusted their pricing pretty significantly to match similar quotes that I had received from competitors. Even if their prices are a little higher than others, the quality of work that you get from Marines Plumbing is worth the extra cost, and you can be confident that the job will be done correctly.

Eugene G.

02/09/2022 12:00:00 SA

I had an excellent experience with Marines Plumbing. Very professional and thorough. The technician, Mike, explained every option and demonstrated his expertise working on 65 year old leaky piping. His apprentice Mark was superb as well!

Valerie J.

07/08/2021 12:00:00 SA

This is the second or third time I've used this company. Like the previous times, the plumber (this time Jack) was professional, courteous, and knowledgeable. He quickly solved the problem. Best of all, and why I keep calling them, he didn't try to upcharge me. This is an honest company that stands by the military core values. I highly recommend.

Scott B.

2/15/2022

Company gave me an estimate for a new water heater, installing multiple new faucets, fixing a toilet, etc. They were flexible and adjusted the estimate when we opted to provide some of the equipment to be installed. They were punctual and professional; explained what they would do and then made sure the tenants understood what had been done and were comfortable with the updates. They also suggested that one of the things we wanted done (new master water shutoff valve) didn't need to be done since a replacement had been installed and was still in good order.

No complaints and I would use them again.

G. F.

08/02/2019 12:00:00 SA

Flexible scheduling for visits, good communication between dispatch and techs, and prompt service and adherence to schedule.

The plumbers are professional and courteous, and respect your home.

Generally, on the pricier side, but a) you get what you pay for, and b) that's the market rate.

I will likely use Marines Plumbing for large and small jobs based on my experience, and at the very least keep this company on the shortlist.

Brian M.

1/22/2018

I would highly highly recommend this company! Requested a quote and they responded immediately! Scheduled an appointment for a technician to arrive, review my job, and quote me a price! This was scheduled for Monday after I contacted them on Friday! This was not an emergency! I needed a new Garbage disposal and kitchen faucet installed! I had already bought both! Also had a stripped bath faucet handle in the master bath! The technician arrived as scheduled, he was prompt and friendly! I showed Kyle what I needed and the issue with the master bath tub faucet! He stated no need to change the entire bath faucet because it still functioned, just needed a new handle. He quoted me a price the the kitche faucet and disposal install! It was very reasonable and $225 less than the quote I received from one of the Big Name Plumbing companies! Of course I said yes, lets do it! Kyle was done within 2 hours, house was left clean, and he even removed the old Bath Faucet handle so it would be easier for me to replace!
These folks are friendly, courteous and very reasonable! I will use them again for my next and all my plumbing needs, going forward! THOROUGHLY SATISFIED!

Miriam L.

01/03/2021 12:00:00 SA

Unfortunately, our water heater pilot light went out over Christmas weekend. Despite it being a holiday weekend, Marines Plumbing responded to our frantic email quickly and got us scheduled. Simei, the employee we worked with, was incredible! Businesslike and efficient (and masked!), he came, figured out the issue was bigger than we had thought (the water heater was leaking!), and managed to get us a new water heater installed that very day. Furthermore, he left the room even cleaner than he had found it. We felt like a priority to the company and we're very impressed with their work. They've definitely earned a repeat customer in us!

Michael I.

9/25/2020

They are very dishonest. Marines are suppose to be honorable people that tells the truth. I called them for an estimate. They quoted me $30 fee for dispatch, I was asked to pay $260 for diagnosis I had already paid for. I had 4 walls open that showed what the issue is, but they charged me for diagnosis and scheduled another call for estimates.

Buyer's be ware as they do not tell you what they will charge and they spring it on you once they are at your location.

Anthony S.

9/29/2016

I had an emergency 'situation' during Thanksgiving week, in a night period, with sewage backing up from the main line into my basement.

It was a very 'shitty situation'.

I was calling multiple plumbers, without success of someone being available. I called Marines as I was going down the proverbial list of plumbers. They also had no one available, but as I explained my situation, Raymond (the owner), called me back and he agreed to personally come and help with the problem.

He arrived, cleared the blockage, which unfortunately was no easy task and required additional inputs into the line to be cut. Within a couple hours he had the pipe cleared and functional.

To be clear, the work was not cheap (night time, scale of work, etc.) and I am sure I could have gotten the work done for less; however, what I could not get (obviously) was the responsiveness and quality on short demand. It stung, since it was over the original estimate, but I was more than happy to pay the cost and was pleasantly surprised by the thoroughness and care. In fact, I have been planning to use Marines for some other work I want to have done as a result.

Just when I had practically forgotten about everything, I received an envelope in the mail. Raymond sent me a partial refund. Either he decided that I had overpaid or that he had overcharged me and took it upon himself to return it. I would have never known or realized! With that final act, I consider myself a future Marines Plumbing customer, should the need ever arise. Quality, integrity and honesty. These are traits that are hard to find in a vendor, supplier or service provider.

I would recommend Marines Plumbing to anyone in a plumbing emergency.

Sue R.

9/19/2019

Marines Plumbing recently installed new comfort height toilets in our home and took care of other minor plumbing issues. The technician Dennis was very professional, prompt and personable. Highly recommend and will use them again!

Diane N.

6/17/2018

The did a faucet replacement without authorization and their prices are ridiculous. I used to use them knowing I would pay a little bit more but knowing they had good quality work until their prices went up even more and they started doing repairs without telling me first. $250 to replace a faucet.

They also have the strangest reason for passing on the credit card fee. I don't mind if a company discloses that you have to pay a fee, but their reasoning is that they are not allowed to pay the fee on the part of the customer because of some lawsuit that I don't believe exists.

Tony S.

06/06/2019 12:00:00 SA

Justin, the technician was great and professional. He quickly diagnosed the issue with my leaky faucet over my tub and fixed it within 15 minutes. Costs are comparable to other plumbing companies, but am proud to give the work to our nation's retired military personnel.

Nicholas M.

05/05/2021 12:00:00 SA

Jermaine was great. He made quick work of my shower faucet leaks. I recommend Marines Plumbing.

Sherry M.

4/28/2023

Tony arrived on time, gave us an estimate to replace our garbage disposer and performed the work. He did a great job! I've used Marines Service Co. for quite a few years and will continue to do so with my plumbing needs. And I highly recommend them for this. I used them once for a drywall repair and will not do that again. I had a leak in a pipe that ran in the ceiling in my living room. They came out and did a great job repairing the leak. I was told that they could repair the drywall, also. So, I called and scheduled the repair. It was not done properly, because there is a 'shadow' where the repair was made. The guy that did the repair told me to paint it several times and the 'shadow' would disappear. It did not. So, when my paint contactor came out to paint the room, I pointed out the 'shadow.' He was able to literally lift that piece of drywall -- I could see it move! It was not installed properly. It is not cost effective to try to repair that entire area, so it was repainted do the best of their ability. I highly recommend Marines Service Co. for plumbing needs, but not so much for drywall issues. Unfortunately, the picture I took does not show the 'shadow' so that it can be seen.

Emily B.

04/10/2019 12:00:00 SA

Great company to work with. They went above and beyond to fix our plumbing issue. Bear was so nice and helpful -- definitely would recommend this company to other people!

Thanks again.

Andrea M.

06/11/2021 12:00:00 SA

My shower was broken. I tryed to fix it. Almost had it but something popped when my daughter turned on the shower. I searched Yelp and they gave me 2 companies. I contacted them both. Marines plumbing messaged me right back. They came first thing next morning. Dan and Brandon were right on time, they knew what was wrong immediately, fixed it quickly and were soooo nice. They are awesome! I have their card and I will definitely call them for all my plumbing problems!

Cliff S.

03/01/2022 12:00:00 SA

Our sink in the basement was clogged. Marines pluming came next day and fixed the issue in no time. Wyatt went above and beyond making sure we were satisfied. Will always use them for all plumbing issues!

Yana S.

4/13/2015

Highly recommend!
Honest, quick, no false estimates. Reasonable price and job done right the first time.
On time and very polite. Covered big work shoes he had on at the door. Left no mess, had parts with him in the truck and was able to fix multiple problems in one call out.
Takes pride in his work and valued my time.
Will use again and refer to friends and family.

Charlotte S.

06/01/2019 12:00:00 SA

Skip was knowledgeable, skillful, courteous and friendly. this company provides exceptional, prompt and thorough services. I have found the best! thanks so much!

Heather S.

10/21/2019

We have used Marines Plumbing twice and could not ask for better service and skill. The phone is answered any time I call and she is always so friendly! Both times the technician called about 30 minutes out and arrived way within the window of time that was given to us. Everyone we have interacted with has been so friendly and knowledgable. They have a military discount and we have always been treated with respect. Prices are fair - especially for last minute service!! I highly recommend this company and will definitely be referring them in the future.

Ron M.

01/05/2017 12:00:00 SA

I'm so grateful for Marines Plumbing. I called because high levels of elecromagnetic fields (EMF) are making me sick and I had 300+ volts/meter coming in through the service water pipe. This voltage was spreading through the copper pipes in my home. They were able to provide same day service which is what I needed to function in my own home. The technician Kyle came over and followed my recommendation that I made. In order for the EMF to stop from conducting through all the pipes in the house, a break had to be made. He agreed to replace a part of the copper pipe with PVC to stop the conduction of the EMF. I also needed to replace the pressure release valve because it was corroding. He did so at the same time. It was an enjoyable experience to watch him work and for him to answer my questions that I had for him. The EMF levels are now down to 1 volt/meter (which is the norm for my townhome community). I'm no longer sick being in my kitchen and living room. I also received a veterans discount on top of the yelp discount. I'm very satisfied with the service I've received. Thanks Kyle!

A R.

9/26/2017

Shawn was excellent! He explained the problem, the options and installed a new toilet very quickly! He removed the old toilet and ensured the bathroom was cleaned up. I would recommend him and this company for any toilet problems. He was fantastic!

Stef V.

11/06/2017 12:00:00 SA

They are nice, professional, punctual but they charge way too much. I asked them to replace my kitchen faucet and they wanted me to pay almost $300. I was so shocked that they gave me a 50$ discount. I still think that I paid too much for something that literally took 15 minutes to complete. I was going to ask them to replace the faucet in the bathroom too but I changed my mind after they gave me the prices. I was willing to pay up to $300 for both jobs not just one.

Brandy D.

10/18/2019

Big John & lil Chris did an awesome job replacing both toilets. Very thorough and went over all my options with an estimate for each. Super fast and efficient ~ would definitely recommend this company.

G B.

06/05/2020 12:00:00 SA

James was absolutely great. He was very knowledgeable about his trade and was professional the entire way. We have little ones so he called prior to entry of our home. Since it's covid 19, he wore gloves, footies and a mask as extra precautions which is great. He later installed our kitchen faucet faucet which looks amazing. Thanks to him and marines plumbing we have a new faucet in our kitchen and works great. We used to have FH Furr on contract but after our experience with marines plumbing we axed them and will most likely handle all our plumbing needs with marines plumbing.

Thank you Marines Plumbing

Todd S.

04/09/2020 12:00:00 SA

The 50yo waste line from the bathtub pulled loose at the junction and was running all over the ceiling in the kitchen. We wrote them Wednesday night at 10pm from their website. By 8am the next day we had an appointment. By 11am he was gone. And the price was competitive. He even showed me how to stop a leak on our 50yo hose bib on the way out. All this during COVID quarantine when we were sure we wouldn't be able to find a plumber who would come out. (And yes - all precautions were taken.)

Padty M.

12/18/2018

Yesterday our water heater decided to die. I found Marines Plumbing on Yelp. Being a Military/Law Enforcement family we love the idea of supporting veteran based businesses. Hubby called and then scheduled to come out between 1000-1400 today, they were here by 0830. Dan and Robert were done before 1115. They installed a new hot water heater and brought everything up to code, plus took away the old heater. Dan was great at explaining how to get the best life out of the new hot water heater. Will definitely be using Marines Plumbing again and recommending them to family and friends.

Anita P.

01/12/2023 12:00:00 SA

We called Marines Service to come out and give an estimate on our bad plumbing due to having several clogs in the pipes recently. Turns out we needed a repipe due to a bad slope of the drainage pipes and thus not carrying the sewage all the way out. I hired them pretty much on the spot as I could tell they were very knowledgeable and professional. Patrick Moore and team of the Marines Service Co. worked on the repiping for several days but now that the work is complete, I can rest assured no more leaks and everything was done to code! I even put in a last minute request to the plumber, Patrick , to inspect and correct the plumbing under the kitchen sink due to a leak and to also replace a worn out garbage disposal. He handled that request quickly and efficiently. I would HIGHLY recommend this plumbing company!!

Kristen B.

5/25/2019

Excellent service from marines pluming. Trevor did a very through job of installing our new garbage disposal and properly showing us all our options. Service was timely and scheduling was easy and flexible. I would highly recommend, and we will be using them again!

Hui C.

12/27/2022

A very rude phone call. After I said I couldn't go ahead and make an appointment without having ANY idea how much it would cost me (is that unreasonable?). He just said thanks for calling. Bye!
What's up with these companies not being able to let people know whether the service will cost an arm or leg? Even if that's the company policy, does it mean you should be rude and disrespectful?
I know you all are busy and making enough $ at the moment, so could care less. But it will come back and bite you.
Because of this experience will never use or recommend them. Will rather do business with someone who costs more but is more respectful and helpful.

Lynn D.

12/31/2021

Brandon from Marines Service arrived within the time frame they gave me and jumped right on the plumbing repairs we had agreed on. We ran into a few issues dealing with some older faucets the hard water of VA had played havoc with. Brandon did everything he could, but we decided new faucets are in order. One toilet will need a second look and I added a couple things to the original quote, so I'll call them on Monday to have Brandon come back.
I highly recommend Marines Service Co for your plumbing repairs. It's a reputable company and if Brandon is an example of their employees, you should not go wrong.

Michelle K.

12/17/2021

James replaced valves under my sink. He was on time, courteous, and happy to thoroughly explain what he was recommending.

James' work was well done. The price was competitive.

I would call Marines Plumbing and request James again.

Mary Q.

02/08/2022 12:00:00 SA

Excellent service! I had an emergency today and somebody came out within 90 minutes! I am more than pleased!

J R.

02/03/2016 12:00:00 SA

As a new homeowner, I was finding a bunch of problems--mostly immediate plumbing needs. What I thought may be expensive, major damage was not necessarily so. Tech arrived on time and ready to go. The best part is he was kind, and without feeling the pressure of upselling, he was educational, taking time to recommend quick fixes on my part and other long term goals for my overall home maintenance plan. He covered his boots, and was extremely professional. Scheduling was simple, and the bill was fair--not off the charts. I won't go anywhere else now!

Amanda M.

12/08/2017 12:00:00 SA

I first wrote to this company through the yelp app and was contacted promptly the next morning to set up an appointment. The office staff were very cordial and helpful when I called back to have a dishwasher installation put on the work order ticket. The plumber who came out on the other hand was a different story. He first called audibly annoyed with parking at my building and again with having to be buzzed in at the correct door. He came in grumbly and dismissive. He said that one task was impossible without taking the wall apart, which I did not have a problem with. He then put together an estimate for changing a valve and installing a dishwasher that was OUTRAGEOUS. The cost of installing the dishwasher was 3x the other estimates and more than the dishwasher cost. When I called to check in with my landlord about the price, he called the office and came back to say that he couldn't fix the valve. Not being able to do the work was not his fault, but his attitude was obnoxious. We stood awkwardly while I paid the fee for coming out and he left without a word. Between the estimate and this plumber, I would not recommend this company to anyone.

Monica R.

12/25/2021

I contacted this business because of all the excellent reviews posted by my neighbors in Nextdoor. Very professional and prompt response. James, the technician that came to my house to do the job, was very knowledgeable, professional and courteous. He explained the job to me. He gave me options. Reasonable prices. I totally recommend Marines Plumbing.

Tommy R.

07/08/2021 12:00:00 SA

Marines refinished our basement, remodeled two bathrooms, replaced a staircase, and installed carpet in our house. We use their plumbing services and have done so regularly now for a couple of years. Logan was a great project manager and Thomas is a great assistant

Rob T.

10/06/2014 12:00:00 SA

Showed up on time. Job fixed right the first time. Honest plumber. More reasonable prices than other estimates I received.

Steve J.

6/13/2016

I contacted this company after seeing one of their service men was working in my neighborhood. My ambition was to avoid the excessive prices charged by the big home services companies that advertise on local radio & TV.

Despite my anticipation, that didn't happen. The plumber cited a fee of $500 to repair a pressure relief valve on my water heater, claiming it was the only solution. When I declined to immediately approve the work, he then charged me a water leak investigation fee of $130 even though I directed him to the leak source AND that he was in my home less than 10-minutes. (I would have happily paid $80 for a show up fee and a quote, but he billed me for work completed.)

FOOTNOTE: I ended up completing the repair myself when I bought and installed a replacement part for $12.95.

Dustin T.

1/27/2017

There are no words to describe how awesome Marines Plumbing is! I was in need of some various plumbing issues ranging from leaky toilet to changing out a garbage disposal. Not only are they fast, courteous, and knowledgeable, their prices are definitely reasonable. Man, I wish more companies were like MP, haha. They're as legit as it goes.

E P.

3/22/2017

Fantastic business, excellent service. Extremely fast response to my internet inquiry and provided a comprehensive estimate for the installation work we requested. Bear, the installer, was prompt, courteous, and detail oriented. He installed a new vanity and shower plumbing perfectly. Marines plumbing is reasonably priced and provides top notch service. The have my highest recommendation.

Lio L.

07/09/2017 12:00:00 SA

The job was done within 20-30mints. But $325 to unclog a sink with a snake is wayyyyyy toooooo much!!

AJ K.

08/09/2018 12:00:00 SA

This is the second time I've called Marines Plumbing. First time was with Sean who was incredible. Helped us with our leak and did not over sell. Second time I had Dan and Rob come by to check another leak in the HVAC. These guys are incredibly professional and personable. They do not oversell and will be completely honest with what you need to get fixed. Highly recommend them and they are my go to guys for any plumbing issues.

Jeremy R.

02/10/2020 12:00:00 SA

I bought a new home and the home inspector caught a small leak on the main water valve. I called Marines plumbing to come out and fix it based on their Yelp reviews. They charge a 35 dollar fee but that is waived if you have them fix the problem.

The technician Nick who came to my house was very professional and knowledgeable. He gave me a quick quote, and I showed him a couple other things that came up on the home inspection. He actually caught a couple small pin hole leaks on lines going to the hot water heater that he recommended replacing. In addition, he pointed out an improperly innstalled vent pipe going out of the (gas) hot water heater. He recommended I contact an HVAC technician (which I did, and they confirmed what he said).

Payment is electronic and they email you a receipt that includes before and afford photos.

Replacing the two valves was about 450 which is consistent with what I have paid plumbers in the past.

He also called in route and was within the scheduled two hour window.

Would recommend and I will use them in the future.

Carolyn F.

09/05/2019 12:00:00 SA

I've used Marines Plumbing twice (once yesterday) and I continue to be impressed. Two plumbers arrived at my home at close to the scheduled time frame (they were running a little late, but called me with the ETA, which was perfect). They were polite and I received a detailed estimate on the spot. They completed the 5 smallish jobs that I had for them. They had to remove all of the products from under the kitchen sink and they put everything back neatly. I had them install a couple of new faucets, which they did, and they even took away the old faucets, boxes, etc. So, I didn't have to do any cleanup, which was refreshing. And, they charge by the JOB, not the hour. I highly recommend this company and will call them again when my next plumbing job pops up (hopefully not for a while!!).

Thomas F.

6/22/2023

The technician Ray N. was professional, courteous, knowledgeable, and friendly. He communicated the time of his arrival & was punctual. He quickly diagnosed the problem and made the repair in a timely fashion!

Elizabeth M.

3/24/2020

Of course my kitchen sink waited until the beginning of a pandemic to spring a leak. I went to Yelp to find suggestions for local plumbers and found Marines Plumbing. Coming from a proud veteran family, it seemed like the perfect business to contact.

Within minutes of reaching out with some photos of my sink woes, I received a response through my Yelp messages. An employee gave me a call and we set up an appointment. I received a confirmation email and text with clear appointment information. I also received a reminder text ahead of time.

The morning of my appointment, Robert called to let me know that he would arrive in about 10-15 minutes. When Robert got to the door, he introduced himself and gave me his card. (The card includes the VA license number for the business.) He put on gloves and shoe covers before coming into the kitchen. I showed him the sink and he determined that we just needed to have some of the PVC connectors tightened and additional putty placed into the seams. Robert gave me the cost estimate for the repair and I signed on the computer screen.

Once the necessary fixes were made, Robert filled both sinks with water and drained them to ensure there were no remaining leaks. He even cleaned out all the crud that had managed to escape during the initial leaking. I was able to pay by credit card through the tablet and received an immediate emailed receipt that also included pictures of the before/after repair.

Robert was very respectful and professional during the repair, especially since we had to practice social distancing during the conversations. He communicated with me throughout every step of the process, even when he needed to run out to the truck to get supplies. I really appreciated that he wore shoe covers to protect my floors and gloves to protect my family! The prices were very reasonable and I was very happy with the process from start to finish. I wouldn't hesitate to call Marines Plumbing if I have a future issue, even if it happens to be during the COVID-19 pandemic.

Mike B.

4/16/2018

I had a wonderful experience with Marines plumbing. Shaun Rose who came and replaced our water heater was very professional and did a wonderful job. We had an emergency and he came and replaced the water heater the next day. I strongly recommend these guys. They are very skilled and knows everything about plumbing jobs. I will always call them for any issues. The water heater was replaced within a day with very high quality work done. Five star rating for Shaun and his team at marine plumbing

Donna E.

08/09/2023 12:00:00 SA

I used this company for a well problem in April 2023. They moved my holding tank in the well and provided a new larger holding tank to another location ($5000). In the process, the broke the concrete cap to the well. I kept hearing excuses and don't feel like chasing them any longer. That's why I'm here. It's August 2023 and I still don't have the cover to my well.

Tugba B.

10/24/2016

This review is WAY OVERDUE because I had my services done back in August but it's worth writing.
I contacted Marines Plumbing through Yelp and they were very quick to reply. The office called me to set up an appointment that worked for my schedule.
Jonathan Drew was my technician, he was very professional and courteous as well as honest and accurate. He called me before he arrived to let me know when he would be there and arrived on time. He gave me his observations and the information I needed to make a decision regarding a water heater for my home. He did great work and was very organized and kept my house mess free.
I ended up contacting Marines Plumbing again about 2 weeks later to have a toilet replaced. Drew came out again and replaced the toilet quickly and there was no mess left for me.
I'm very impressed and Marines Plumbing will be my first contact for any plumbing needs in the future.

Sara And Andrew S.

10/22/2018

Terry from Marine plumbing came out right away. He was friendly, helpful, and knowledgeable. He even offered to help find a replacement spout for our broken one in the bathtub, and did another plumbing repair while he was there. We would call them again.

Terri T.

10/12/2020 12:00:00 SA

I had my main water line replaced (huge leak). Marines plumbing was very quick to provide a written estimate, started the work the following week. Plan A didn't work but Plan B did and they didn't change me more then the original estimate. Everyone was professional and they cleaned up afterwards. The cement sidewalk replacement unfortunately had some issue bc of rain after the cement was poured, but they were quick to get it fixed. I'm very satisfied with their professionalism and the work.

Carmen S.

03/04/2022 12:00:00 SA

Excellent experience with electrical work by James and water heater install by Kyle. They are problem solvers with a 'get it done right' attitude. Really appreciate it!

AL H.

01/07/2016 12:00:00 SA

This review is for service received a few weeks ago, but I had to share my positive experience with Marines Plumbing. The technician (Jonathan, I believe), was friendly, polite, quick and courteous. Not only was he super friendly, we were charged much less than quotes received from other plumbers in the area. These guys are the best and have certainly earned our business!

Marc B.

08/06/2021 12:00:00 SA

I've used Marines before, so I called them first when I needed work done. They fit me in to their schedule quickly and we're very responsive. All work completed and done with care while keeping my needs in mind. I'd recommend them highly to anyone needing plumbing work.

Kate F.

12/05/2018 12:00:00 SA

I've used Marines Plumbing a few times. They have always been on time and efficient. They even put up with my goofy dog begging to be pet.

This most recent time, I had Steven and Tyler out to replace a leaky hose bib (outdoor faucet). They explained what they were going to do and got it done quickly.

May C.

8/17/2020

After getting the run-around with Lowes and other plumbers, I sent an inquiry out to Marines Plumbing to get a new washer/dryer installed. ROBERT BROWN came right away. I found him to he was highly professional and respectful of not only me but the COVID requirements. Whereas the folks at Lowes claimed it would be a complicated procedure, Robert made it look very easy. He took the time to install everything correctly (including a tricky electrical cord) to ensure there was not a single leak, and explain to me the intricacies of my plumbing. He also was able to haul away my old washer/dryer down a flight of stairs--by himself! His aptitude, cheerful attitude, and commitment to service makes me not only a happy customer, but a returning one. It is clear that Marines Plumbing never lets a job or mission go unfinished! Thank you!!

Timothy M.

08/04/2022 12:00:00 SA

Excellent service! Couldn't be more happier with the install of our water heater. The technician, Terry was very thorough and professional. Will be calling Marines for future service!

Brian` V.

4/19/2021

Work Requested:
(1) Remove two pedestal sinks and install two larger wall hung pedestal sinks that will require relocating water supply and sink drains.
Result: Tech would have to defer to the renovation team for estimate. Renovation team would contact me within 24hrs.
(2) Repair front outdoor faucet (leaking). Interested in replacing faucet with freeze proof faucet.
Result: April 5 - Tech explained difference between freeze proof (approx. $650) vs regular (approx. $350) faucet repair. Both jobs would require accessing water line from inside requiring cutting into drywall. I had researched freeze proof faucets on line. Viewed many youtube videos including TOH. Decided on freeze proof. Tech said that he would complete the faucet repair but would have to add the drywall repair to the renovation project. After tech completed work and departed I examined work and it was not what I was expecting. While the outside faucet was well done, nothing inside the wall was updated to example viewed online.
April 9 - Emailed Marines Plumbing with my concerns that work completed amounted to a basic ($350) faucet repair.
April 12 - Marines Plumbing service mgr called to discuss. I explained my reasoning and stated that I was being charged for work not completed. And I had yet to be contacted by renovation team to discuss bathroom work and drywall repair. Mgr asked if I wanted to schedule the renovation team. I responded that not until faucet repair job was resolved.
Marines Plumbing service mgr replied Oh is that how you want to be ! I will be get bact to you. CLINK!!
April 19 - No further contact.
While the work completed (outside faucet) by the tech was very satisfactory; the customer service by Marines Plumbing was far from what I expected.
Unfortunately I cannot recommend Marines Plumbing at this time.
Respectfully
Brian.

Shari B.

9/22/2020

I recently had a leak in my faucet that operates my rear hose bib. I called Marines and asked for plumber Trevor. He had replaced our hot water heater last January. Trevor is amazing!! He is competent, friendly, and willing to explain what he is doing. Not only will I only use Marines plumbing, I will always insist on having Trevor do any work in my home!

J J.

5/31/2019

These guys are seriously heaven sent!! We've used them in the past for our townhouse and their work is always excellent! Their techs are always so polite, honest, and respectful! Today was a true emergency as I was trying to find out whether our potential home to be had a leak or not. It was flagged in the inspection report and we had to decide by tonight whether we were going to pull out of the contract. Called them at literally 30 mins before 5:00, and I'm so sorry but the lady who answered was there helping me literally until 5:05 when their phone lines kicked over to the answering service. I was literally in panic mode that I wouldn't be able to get a plumber out in time to help me make my decision. Chrissy, the on-call dispatcher/supervisor made sure to have my issue addressed immediately and dispatched Carron out right away who drove and hour and a half to do a full inspection off of the inspection report I got. Found out there is no leak after all (Thank you, Lord) and as always, their level of service is just over and above!!!! Thanks again, Marine Plumbing!! Highly recommend!!

Gwen V.

10/05/2021 12:00:00 SA

I need several things done at my house. Leaky toilet and a clogged floor drain. They sent Dan and he was fantastic! VERY knowledgeable about what needed to be done. He fixed both very quickly and with a smile. As he was finishing up, he mentioned that they also do electrical and home renovations. I called to book an appointment with the electrician. He came and installed a bathroom light and fixed a failing outlet. I am making a list for several home renovations I need to do.

Jim W.

11/30/2015

Ray and his crew have taken good care off all my plumbing issues. he takes his time to explain what the problem is and how he is going to make the repairs.
Excellent work at a reasonable price.
Jim

Andrea D.

10/27/2019

These folks are great--they helped us resolve a major toilet issue and then renovate the bathroom. We will use them for any future plumbing problems that arise.

Dillon O.

09/05/2020 12:00:00 SA

The tech was friendly, efficient, and took proper safety precautions. The customer service (and service request process) has also been great. However, a few days after the repair I have noticed that my pipes are still dripping constantly which means that the problem was not fully (or properly) identified/corrected during the inspection...

Ellen A.

10/30/2015

This is an excellent business with an extremely high level of customer service. Wayne came out, investigated our issue, did a completely new installation and was pleasant and professional to deal with. I would highly recommend them to anyone with a plumbing emergency or general plumbing needs.

Catherine B.

05/04/2019 12:00:00 SA

My husband and I had a leaky sink and we called Marines plumbing to come take a look. Our plumber, Terry, was very friendly and knowledgeable. He was able to fix the issue and gave us helpful suggestions for some other plumbing issues we were curious about, all within an hour. I highly recommend their services and we will definitely call them for any future issues.

Wei W.

06/06/2022 12:00:00 SA

This is my second time to get service from Marines Service Co. Again, they did an excellent job to replace the leaking garbage disposal. Their technician Brandon is professional, punctual and experienced. I am very satisfied with his work.

Wendi J.

8/27/2021

My kitchen sink backed up I scheduled an appt online chose Fri morning they scheduled me for the hours of 8-12...Jermaine arrived about 830 figured out the problem right away...went to get the supplies and started the repair. I was fully up & running with a sink that drained in no time.
Jermaine was courteous and professional and very knowledgeable in what he was doing.

Theana K.

7/26/2022

I have become a regular customer. When you need service, and you need it soon as possible, this firm is there. Carlos has been to my home several times. He is quickly efficient in diagnosing a problem, he knows precisely how to fix it, and he wastes no time.

Today Carlos had a young apprentice. Hunter was a Marine just 6 months ago and he brings the ethos of the US Marine Corp right into one's home situation. They were thorough and fast. I recommend this firm wholeheartedly.

Julie N.

02/07/2021 12:00:00 SA

I've had multiple plumbing projects/issues and every technician that I've worked with from Marines Plumbing has been amazing. They come in check out the issue and provide a solution. They do a great job at cleaning up after them selves and also keeps you in the loop as far as what needs to get done. Highly recommend.

Randall W.

4/14/2023

Great service by Marines Service Company. I've used this team for plumbing repairs multiple times on multiple work orders. Always prompt, punctual, and professional.

Carlos was our plumber today. He called, texted and emailed to let me know he was on his way and when he would arrive. Carlos knew exactly what to fix, and did in less than an hour, what we'd already spent four hours on trying to remedy something ourselves.

Carlos had all the parts on hand and was in, done, and out in record time. I would call Marines Service again and also ask for Carlos again.

John L.

02/07/2019 12:00:00 SA

Marines Plumbing installed a new 50-gallon water heater in our home today. It was a bit of a tricky installation, but Juan Pineda handled the challenge nicely. It is looking good and working beautifully.

Jerry H.

05/04/2020 12:00:00 SA

Five star service for my water heater problem! Glad I searched and found Marines Plumbing vs using my previous plumber/company. I try to support small and veteran owned businesses. The technician, Dennis, was professional and efficient. I felt Dennis and the company provide an honest service and didn't attempt to push me into buying parts/service that I didn't require. I will definitely use them again for all of my plumbing needs in the future. Dennis wore a mask and gloves for our protection as well as his.

Michael G.

4/30/2020

I found my new go-to plumber! I had a leaky water heater but did not have the budget to do the complete replacement another plumber recommended. Skip Rose from Marines Plumbing spoke to me plainly and honestly. He assessed the problems and gave honest alternatives just in case the most desirable outcome wasn't achievable. I am so grateful Skip fixed the problem at the lowest level versus going with the most costly. His professionalism and customer focus saved me Thou$ands of Dollar$ and gave my water heater another 5-7 years lease on life. If I can give Skip Rose 10 stars I would. Thank you so much Skip and Marines Plumbing, LLC!!! You are the Best!!!

Beverly B.

01/04/2017 12:00:00 SA

Happy New Year! Monday, January 2 - hot water heater bombs out. Marine's Plumbing had done a couple of small jobs for us so we called them as soon as we figured out what was going on. Even though it was technically a holiday - Don came out and made an assessment, did what was immediately necessary, set us up for a water heater replacement Tuesday. Guys came Tuesday afternoon and installed the new hot water heater with no problems. Even tightened up the whole house cut off valve to prevent additional leaking. Have recommended Marine's to others and they were also very satisfied. Great job!

Fatan A.

09/08/2018 12:00:00 SA

Work was done well & they were friendly. I felt the pricing was steep. I decided to pay it anyway but I was thrown off when I inquired about an issue under the sink and a dripping faucet. This was for the sale of a home so it was extremely frustrating when they acted like they didn't hear me when I brought it up twice while they were there. I initially called and told them exactly what I needed so if they only wanted to do the big job, please let me know. I'm forced to hire someone else which is an extra expense to get someone through the door. I should have went with someone else since they were offering to do the work for much much less and address the smaller issues too.

Jen P.

09/07/2020 12:00:00 SA

Very good experience with Marine Plumbing. We just purchased our home a few months ago and went about having some folks come in to look at our older water heater. The first company we worked with was down right scary - and scared us into getting a second opinion. We know exactly what we looked like - two young idiots in their first home.

Marine Plumbing was much more reassuring and professional to work with. Work was completed efficiently and was a much more reasonable assessment of the required work and maintenance. We felt we were treated fairly and learned in the process. We are customers for life.

Muse D.

8/26/2021

Daniel came by, took a look at all the possible scenarios that could be causing water hammer in the house. He was very professional and honest. He didn't push any services or products without providing adequate information. Although the source of the issue requires further research, I am thankful for Daniel's help in isolating the area of where the issue may lie.

Lena C.

2/23/2020

We had a clogged double sink in the kitchen and despite all efforts could not fix it ourselves. After some research we called Marines Plumbing in the morning. In about three hours we had a plumber on the way to us. Shawn Rose was extremely efficient, friendly, professional and we had a perfectly operational sink within an hour. I am very happy with the company. They are responsive, their pricing is reasonable and I was happy with the service. I definitely will contact them again in the future.

Mr A.

12/09/2020 12:00:00 SA

Marines Plumbing provides the best service and best prices.
I used them before COVID time.

Barbara G.

4/21/2021

Bobby and Eric were great. They repiped our entire house. Very courteous and knowledgeable. Highly recommend them.

Heli Y.

1/25/2018

We had a screw drilled to the drain by mistake before we bought the house and after years we just noticed that there is a leak in one of the bedrooms closets so we contacted marines plumbing through yelp and Ray, the manager, got back to me immediately to schedule an appointment. Shawn from the office then came to see what the problem was ..... he was very kind, helpful and professional, he helped me fix the issue and tried not to damage the drywall as best as he could. He also told me the company can send someone to fix the drywalls. I contacted Ray again and he replied to me promptly and offered a very fair amount for the service ......We are very happy and satisfied with their job well done, Marines plumbing has very nice and professional employees we will definitely keep in touch with them in the future, thank you Ray, Shawn, Courtney and the rest of the team!

C L.

11/14/2019

Had Marines plumbing fix a leaking pipe in ceiling. James arrived as scheduled and was very professional in assessing the problem and drawing up the estimate. Price was fair and after agreeing, James started working on the job. A short time later the job was finished. I highly recommend this company.

Eric C.

2/13/2023

Patrick and Mykai are true professionals. Both of these gentlemen were friendly, courteous, trustworthy, professional, on time and reliable. They crawled around under my 100-year old house replacing that hodgepodge of copper, pex, charlotte pipe, and shark bites with this technology known as Uponor. It's reportedly better able to handle the freezing temps, especially when it's insulated. The job took about 3-days and everything looks neat and tidy underneath. I am very pleased to have experienced and known these gentlemen.

Dru H.

7/13/2021

Overall great service. Marines Plumbing was responsive, professional, and reasonably priced. The service technician Jason arrived on time, explained what was required, and fixed my plumbing issue quickly. I will definitely use Marines Plumbing in the future.

Felipe M.

6/16/2021

I had to change my kitchen project and needed one more estimate to relocate the kitchen sink. The technician went on vacation and after he came back there was no progress on him coming back after couple of calls from me to follow-up on that topic.

Jimmy N.

07/11/2019 12:00:00 SA

We, like many other residents in the Alexandria area, were affected by the recent flooding. As a result, our hot water heater stopped working so we called Marines Plumbing to have them come take a look at it. They were able to get a technician out same-day and they were able to diagnose and fix the issue in about 30 minutes! The total diagnostic fee was about $100, but the technicians were very upfront and honest about their pricing before they even started the work.

Neil P.

08/06/2017 12:00:00 SA

I've called for a few different issues related to sump pumps, kitchen faucets, and toilets. I've worked with Mike and Daniel, both did a great job resolving the issues. The staff is friendly, knowledgeable, and professional. I wouldn't hesitate to call Marines Plumbing again in the future.

Lydia J.

04/04/2020 12:00:00 SA

Our kitchen faucet had such low water flow that it was getting difficult to wash hands & dishes properly. Trevor diagnosed not only the faucet issue but discovered that our water main valve would not isolate. He was very thorough in investigating and explaining the issue, and gave an honest appraisal of which items should be our priority. We ended up sourcing the faucet ourselves and hiring Marines to do the installation as well as replace all 3 valves.

Trevor completed all the work in about 3 hours, minimizing our time without water. He was knowledgeable, professional, punctual, and a good sport about our dog's deep distrust of his shoe covers. I appreciated that the same tech was able to do both visits.

One thing I especially liked about Marines was they are very tech-savvy. They have automatic text message reminders, including info on the tech prior to arrival. We recieved an email with multiple quotes detailing our options, they were put together by the tech based on our discussion and it meant no suprises when the bill came.

Best of all- we now have a working kitchen sink and don't have to worry about the house flooding!

Robin S.

10/01/2021 12:00:00 SA

Jason is AMAZING! He went above and beyond the call of duty. He came on Monday morning to give me an estimate for installing a gas stove, but let me know I need a hot water heater because this one going to blow due to rusting pipes. Jason told me to call the maker of the boiler because it should still be under warranty. He gave an estimate for both the hot water heater and stove. By Friday I had my stove I can cook again!! I can't say enough about Jason he's great!

Mike S.

5/17/2021

These guys came out and checked on a leak for me. Very professional, on time and cleaned up. Highly recommend

Val D.

12/29/2017

Called yesterday specifically asking for emergency appointment the same day or the next day, was given 2-6 window the next day. Just got a call stating that they are running late and wanted to come on Tuesday 4 days after- that is not how you handle emergency appointment! And they were not even trying to accommodate stating that their technicians do not work after 6PM and Saturday was not available. Do not recommend them!
Updated to 5 stars- got a call from the owner himself and set the appointment for first thing Saturday morning. The plumber arrived on time and took care of the issue very quickly and professionally. Thank you!

Lauren S.

12/07/2015 12:00:00 SA

My experience with Marines plumbing was fantastic!
1) Booking was easy and the call taker was able to accommodate my usually-crazy schedule.
2) My plumber was on time in the service window.
3) He was able to pull up an estimate quickly, and it was easy to see what I was paying for.
4) He was able to answer my questions and understand my plumbing problems. He helped me figure out what needed to be done urgently, and what could wait (to help accommodate my budget). He was just generally a nice guy, and this matters to me. I approach this with a team mindset, and he was easy to work with.
5) The service was completed well and in a timely manner. What else can you ask for?!

Overall, I'll be having Marines plumbing back to work on some continuing issues on my property. I felt they were fair, transparent, and effective. These are the kinds of guys you'd send to your grandmother if she had a slow drain. Ask for Drew- he was great!

Jimmy C.

11/04/2015 12:00:00 SA

I'm changing my rating based on the owner, Ray, reaching out to me to make sure I was satisfied. I will definitely call them again for future plumbing needs.

O M.

07/03/2016 12:00:00 SA

Drew came out a while back for a plumbing service. He was very personable and provided top notch service. I will be using Marines for all plumbing services in the future. Thanks, Drew.

Carolyn C.

7/19/2022

I have hired Marines Plumbing and Marines Electrical for several projects on my home and the work and customer service has been excellent. James King and another gentleman have worked on the plumbing on my property and have gone above and beyond to make sure various issues in my 60 year old house are resolved. James Jordan and one of his colleagues from the electrical division expertly installed a brand new electrical panel for us (and handled the inspection with the county) and brand new recessed lighting, as well as trouble shooting basics like outlets and light switches. I like that the company gives you a set estimate up front - you're never guessing what you will pay at the end of the service call.

Pamela S.

4/22/2021

We had a challenging issue with water pressure that was affecting several appliances (even faucets) and the overall plumbing system in our home. JACK GEE was exceptional in 1. Prompt service 2. Problem solving each issue separately 3. Educating us on each issue with a walk through 4. Giving us options 5. Solving the problem quickly and efficiently. Jack did this all while being personable with our son with Down syndrome and respectful of our time and space. I wish there were 10 stars and a Gold Star.

Mahalia C.

05/04/2023 12:00:00 SA

Eric did a fantastic job with fixing our sink's leak and broken seal. Courteous and professional Eric went above and beyond to ensure that the job got down. While most had us waiting 2+ days, Marines Services Co., a veteran owned and runned organization, was able to come down the following morning. Highly recommend. A big thank you to Eric and Ray.

Scott D.

03/02/2021 12:00:00 SA

I had an excellent experience from my first call to the service appointment. Marines Plumbing runs a tight ship-- their staff are professional, courteous, prompt, and efficient. When I called to schedule they had quick, clear answers and were able to schedule a plumber for my non-critical drain clog within 48 hours. Jason, the Plumber arrived at the very start of the window and observed all COVID precautions-- masked, social-distanced, and put on shoe covers. He was very knowledgeable, fast, and efficient--he was able to address two sink valve changes and snake a grease clog in my kitchen in just under an hour. Quality of work was great and he took time to answer any of my questions. At the very end he ensured all work spaces were as clean as when he arrived and removed his equipment carefully in consideration of our floors and furniture.

I would 100% call them again for my plumbing needs.

Tausha M.

06/05/2019 12:00:00 SA

I had a wonderful experience with Marines Plumbing this past weekend. Services were perfect and although it was a bit pricey, it was worth every penny. The warranty on workmanship, knowledge of the plumber, and efficiency of the repair and process made it worth every penny. AND I've been worried about a leak that doesn't exist! So no more worrying about the leak because I know it's just pipe noises. Love our new super quiet garbage disposal and he also fixed our second sink which I haven't been able to use in 4 years. As I said, worth every penny. You won't be disappointed if you give them the opportunity to come by and see what your plumbing issue is.

Amy W.

5/23/2021

After 1st time used their service to fix the small leak, then I scheduled for whole house re-pipe. Loved the way how they handled schedule Bless With :CJ Philip professional estimate and sufficiently schedule me in within 10days. people who worked on the job are absolutely amazing: Bobby and Eric are professional done the job with properly addressing my concerns. Highly recommended:)

Evan M.

03/08/2015 12:00:00 SA

Marines Plumbing saved the day! We called them at 8:30 pm for a busted sump pump and flooding basement and Ray quickly arrived at our house to fix the issues.

Ray was very friendly and knowledgeable, and has a no nonsense attitude and get the job done right the first time. We had work done about a year ago from Roto Rooter and the work they did failed so we called Marines Plumbing. He quickly diagnosed the issue and repaired the faulty part and installed a battery backup. While he was on site he was able to help us with other plumbing problems that he had noticed were incorrectly installed and applied.

Marines Plumbing will be the only company I use from here on out. They have great service, the best price and very honest. Great job and Semper Fi!!!!

Nikki B.

08/01/2019 12:00:00 SA

I am sorry I was not able to do business with Marines Plumbing. Setting up the appointment, scheduling the appointment and confirming the appointment was easy. I scheduled the day off from work and expected someone between 10 a.m. and 2 p.m. appointment. Around 1:10 p.m. I called just to make sure I was on the schedule, at that time I was told the plumber was on another job. I was told they would contact me when they were on the way, but it would probably be after 2. I may have high expectations, but if I am scheduled between 10 and 2 I expect to have someone out during those hours or to have a courtesy call from the company. When I called at 2:51 to cancel since I had to leave home by 3:15 I was asked the reason for my cancellation, when I explained my appt. was between 10 and 2 and I couldn't wait any longer I was told the technician was on his way out. I'm an Air Force Veteran and do my best to support veteran owned businesses, this was a fail. This day was a bust for me so i'll need to take another day off for a plumber. I appreciate things come up and adjustments have to be made, but this experience was like waiting for the cable company (never a good comparison). Given the number of 5 star ratings I am sure my experience was not the norm, but it was my only interaction with the business. I wish you the best.

Sonny P.

1/20/2022

Very easy to communicate with and their responsive time was quick. They were able to come out and get the job done as soon as possible. I be would highly recommend using them for any plumbing issues you have.

Eileen W.

10/27/2021

Marine Plumbing never disappoints! Brandon was remarkable: on time, respectful, quickly analyzed our problem, and fixed it.

Additionally, he resolved another plumbing issue, and gave a military discount (my husband and I are both veterans).

While we hope we don't have any other plumbing issues in the near future, you can be sure we'll call Marine Plumbing if we do.

Karie W.

8/24/2021

Brandon was prompt, professional and courteous. Excellent job, highly recommend Brandon and this company.

Michael C.

06/10/2020 12:00:00 SA

I had a very pleasant experience working with Marines Plumbing. The biggest things I want to highlight are communication, up front pricing, and options.
They sent me a confirmation email of my appointment and texted me a picture and bio of the technician who would be coming to service our home which I thought was great. They called me when we was in route and the technician was very thorough in explaining what he was doing and the steps he was taking.
The pricing was straight forward and clearly explained before he did anything. There's nothing worse than having no idea what charges are on a bill and the technician made sure to explain everything before he did it.
Lastly, the tech provided me with options moving forward. He wasn't worried about what would make the most profit, but rather what was best for me, the customer. Rather than making a few quick bucks, he provided me with a less expensive alternative.
Because of this positive experience, my wife and I will definitely be utilizing Marines Plumbing again in the future.

Shawn even helped with my AC efficiency. He really went out of his way to make sure we had a good experience and I will be asking for him again for any of our plumbing needs.

Richard N.

10/16/2021

Jermaine was professional, knowledgeable and courteous. Marines Plumbing are the best!

Lindsay R.

04/04/2019 12:00:00 SA

We recently had a leaking master shower-- James and then Skip were both very helpful and always polite, neat, and friendly when they came out. The process to fix our shower was longer than it probably had to be (with at least three trips out from Marines), but I will say that they thoughtfully considered each repair and made sure they didn't cut open the wall behind the shower until they absolutely had to. They were responsive and helpful (and very understanding when I messed up my schedule and missed an appointment!). All in all, a very solid and reputable company with great customer service.

Brian D.

10/29/2017

Contacted Marines Plumbing because of their Yelp reviews and they are veteran-owned. They came out on a Saturday to look at a few plumbing projects I had to be done. One of the projects was an immediate need, running a water line to a new refrigerators ice maker. The service was good and the technician was very good at explaining everything. Due to the price I only had them do the ice maker line. Their prices for the projects were all a bit higher than I expected for the scope of work. Especially, once the ice maker line was done it seemed high for 2 hours of work and minimal material. The work done was done right and of a high quality. I would recommend Marines Plumbing, they were punctual, professional and their work product was high quality.

Billy W.

5/14/2018

These guys really came through for me when I badly needed their help. I recently retired to Arizona, and my Alexandria home was on the market. My previous neighbor noticed that my sump was running, and contacted our realtor, who contacted me. I called Marines, and they managed to assess the problem, get the required permits, replace our water main, and have it inspected in an amazingly short time. The following week, there was another problem which, it turned out, was caused by the landscaper. Marines plumbing sent a technician out within 45 minutes, and his assessment allowed us to properly attribute the problem to the landscaper and to start corrective action. I just received an invoice from Marines for that fast response assessment, for the amount of $0.00. These guys are fast, efficient, highly competent, and competitively priced. What more can you ask for?

Vinny S.

5/31/2021

Highly recommend Marines Plumbing. We've had them do work for us twice and they did a great job each time. First was about a year ago when they came out to assess some spigot valve issues. That plumber was James King and he was very attentive, took his time, and gave us a range of options. And the work came out great.

Then two weeks ago our tankless hot water heater died and Marines sent out Jason Lemley. Like his colleague, Jason took the time to diagnose the problem, even going to various local stores to find a needed part to test the system. We opted for a new unit, and all was arranged for install. He came to the house to do the job and discovered the wrong unit had been loaded into the truck (not Jason's fault, the box was not marked correctly). Instead of simply saying they'd have to reschedule, Jason took multiple proactive steps to find the right unit and still finish the job the same day. He was great about communication throughout and took clear pride in his work. It all passed Arlington inspection without any issues.

Marines Plumbing is definitely our go-to company moving forward!

Kenneth B.

4/24/2018

I have looked for a permanent plumber for a long time and it has been hit and kiss. My search is over. Marines Plumbing is what I have been looking for. Mike figured out where my leak was, fixed the problem and was highly professional. I have another problem I will use them for soon.

Marshall M.

12/11/2015 12:00:00 SA

These guys do a great job. Very reasonable pricing, courteous and accommodating. They were happy to look at a few items in my house to give their opinion on what work needed to be done, and didn't pressure me to get them taken care of that second. As someone who has to budget these kinds of expenses carefully, I appreciate that. One of their guys (Matt) was also very nice to my cats when they kept coming over to inspect his progress.

Colin W.

04/12/2021 12:00:00 SA

Company is bad at setting up appointments. Was given a 12-4 appointment window, which I asked for a more specific time of 1430 (or later). They told me this would be annotated, so I assumed I'd be okay. Technician showed up at 12, and now I'm off work for no reason. I'll go with a company that can be better with scheduling.

Terri J.

1/29/2020

I called Marine's plumbing for a clogged master bathroom toilet. I had tried to clear it myself but it was a stubborn clog. Within 24 hours the company dispatched a young man, Robert Brown. He was the epitome of professionalism and courteousness. He was also very competent and diagnosed the problem right away, dealt with it superbly and went above and beyond in fixing some minor issues with my toilet. I have never been so impressed by the service provided by a plumber. And while this has no bearing on the problem and outcome, Robert was also personable and pleasant. Just the kind of person you don't mind inviting into your home to deal with a plumbing issue - or any issue for that matter. Bottom line: no need to look any further for the best plumbing company in NoVa; Marines Plumbing is the best!
- Frank Johnson

L F.

2/16/2022

I contacted Marines to have my garbage disposal replaced. James, the technician, was knowledgeable and explained that he could replace it with what they carried on the truck, which was larger than my disposal and would necessitate relocating some pipes as well, or I could order the part online and he could replace it once it arrived. I went with the latter option and saved several hundreds of dollars. He was also kind enough to answer a few random questions I had regarding other plumbing fixtures in my house while he was there. Very happy to now have a functioning sink/disposal again! My only complaint is that the office/scheduling team somehow didn't lock in my 2nd appt so I stayed home for it and no one showed up, but they were able to get me on their schedule fairly quickly once I called them back.

Nora E.

01/11/2018 12:00:00 SA

Such a wonderful company. Owner came out to our new home and walked us through some very important details. Took time to label everything for us and saved us money. I will always call them for my plumbing needs.

Gwen D.

01/04/2021 12:00:00 SA

I would give this business 0 stars if I could. They stated they could schedule a call on Monday 1/4, but never showed up as discussed because they needed a credit card on file. After corresponding over Yelp for 3 days. I told them to call and I would provide the CC number via phone, but they never called for the CC number or showed on Monday. They stated that they couldn't ahold of me via phone, which was patently untrue as I had no missed calls. Also, why didn't you send a message if you couldn't get a hold of me via phone? The customer service is terrible and the lady on the phone was RUDE. Terrible vet owner company (from a current military member).

Mary W.

01/11/2021 12:00:00 SA

Superheroes all at Marines Plumbing!

Danielle and Alexa are the front end stars in the company. Due to the house our daughter bought being a bonafide handyman's special they have heard from me time and time again as I made arrangements to have new plumbing installed and old plumbing repaired; throw in an emergency call or two and you would think they would have every reason to hide when my phone calls come in. To the contrary, Danielle and Alexa have always handled my calls in a professional and gracious manner. When they say they will get in touch with a service team member, they do. When they say they will call back, they do. When they schedule a service appointment date and time, it happens. There is no falling between the cracks with these two orchestrating the logistics of Marines Plumbing service!

This is not my first review for the Marines Plumbing crew and I daresay it will not be my last. The latest episode involved a refrigerator water line connection springing a leak which went undetected for some time until we noticed water collecting in the basement... at 10:30 at night. The reaction to my frantic phoine call would have you think it was the middle of the day; things went that smoothly. Alexa took the call and advised me she would call me back as soon as she was in touch with a plumber. She called me less than five minutes later to tell me James King was on the way. James arrived, diagnosed the problem and made a temporary fix to stop the immediate issue of water leaking into the basement. Arrangements were then made for water remediation specialists (they being Semper Dry; another story, another review) to come out and take care of the water in the basement. I did not have to do anything; Marines Plumbing handled it all. It needs to be noted that James was the consummate professional in diagnosing the problem, working on it and arranging follow up for the permanent fix (within a day) and at this point it was close to midnight! His kind nature in calming me down over this middle of the night emergency could not have been more appreciated.

Once again, a stellar experience with Marines Plumbing!

Scott G.

04/12/2016 12:00:00 SA

I received a call from the owner based on my 1 star review.
Ray took the time to explain why the Dispatch Fee was required and also informed me it is waved if the work is performed. Having the full story was very helpful!!!!
I'm sure the person I originally spoke with will do a much better job explaining the specifics of the dispatch fee.
Ray was very helpful, knowledgeable and likable!
*****************
I turned to YELP to locate a plumber in STAFFORD, VA.
I was excited to see the 5 stars and read the glowing reviews about Marine Plumbing.

Needed a gas line ran to a grill ~80 feet.

I was disappointed to hear about the $30 dispatch fee to obtain a quote.

Mark P.

2/14/2020

We contracted with Marines Plumbing to handle two different improvements/repairs in our nearly 60-year-old home over the past year and have been very pleased with their professionalism, up-front pricing, and quality work. In one case, what we thought would be a fairly straightforward water line install ended up taking over twice as long as expected due to some complicated ductwork that got in the way of the job, but Trevor took the time to evaluate a solution that would minimize the extent of drywall repair work we would need to perform while ensuring that the line was installed correctly and safely. And just recently, Trevor helped diagnose and correct not only a missing gas appliance shut-off valve, but also brought our attention to some potential electrical concerns that we probably wouldn't have otherwise noticed. We will definitely be contacting Marines Plumbing first for any future plumbing needs!

Madelyn R.

2/13/2016

So, so pleased I used Marines Plumbing. We bought a house and had it looked at by both a home inspector and a plumber before closing, but both missed a leaky hose bib causing some yet-unseen damage in the basement.
We discovered the leak on accident, did some research on reputable plumbers, and called this company. The owner called me back shortly after I left a message on a holiday. A nice gentleman came out a couple days later (as it wasn't an active leak), identified the issue, and repaired the bib in just a few hours. He was upfront with the repairs needed and the cost, and he didn't mind me hovering which I appreciated.
I did consider giving 4 stars because they were supposed to send my contact info to ServePro to fix all the damage caused by the leak. I never heard from ServePro. No way to know where that got dropped. It doesn't really matter. We were interested in an estimate, but had always planned on doing it ourselves.
I have saved their info and would trust their work again. I have referred them to friends.

Stephen M.

09/07/2020 12:00:00 SA

Pleased that he showed up with mask and booties and called ahead to let me know that he was on his way. The technician well within the timeframe provided. He was courteous , knowledgeable ,and professional. I loved the fact that he shared his expertise and allowed me to make the decisions as opposed to trying to sell me. He was very sensitive about cleaning behind his work and returning things back to normal. I will use this company again and plan to ask for the same technician by name.
Very Satisfied customer in Clifton, VA

Katya A.

1/30/2023

We called Marines plumbing on a weekend because our pressure relief valve was leaking on our water heater. The technician they sent out was very pleasant. This review is really not reflective of him, but the business itself. We knew that obviously, if the unit is super old, it might need to be replaced. However, we also know that the valve can be replaced itself and at the moment we are having major family emergencies and didn't want to deal with the hassle of replacing the whole unit. We just needed the valve replaced. When the technician arrived, he told us that the valve cannot be replaced and that they had to replace the entire unit. This is when the appointment went South. He then started telling us about all the other things that had to be replaced, and some of it did make sense Others did not and there were several issues that we were blatantly lied to about. I believe the reason we were blatantly lied to is because these technicians are sales people. This is a, Michael And Sons/FH furr 2.0 company. They are only trying to sell you things. We got a quote for over $5000 to replace our water heater when all I wanted replaced was a valve and we were told that there was nothing that can be done to fix the current leak. For the reasons mentioned above, I would never recommend this company or use this company for any of my plumbing needs. I would note that we ended up calling a company that we had use on our other property and the valve was replaced within 10 minutes for 140 bucks. And yes while we understand this is a Band-Aid this is the Band-Aid we asked Marines plumbing to do but were told they can't do it. Lastly, I would like to mention that because it was a weekend we were told that it was 175 dollar emergency fee to come out however, we were not told about the $99 fee that was included. So we basically wasted our time and money to have somebody come out and not even do what we asked him to do.

Graham B.

11/19/2019

When I encountered a stubborn clog that I couldn't snake out myself, I was glad to find this highly rated company.

The service pro Jason arrived early, diagnosed the problem quickly, and 45 minutes later my drain was clear. He then proceeded to give me advice on what actions I may need to take in the future if the problem persists. He even offered additional advice related to the care of my new home that I found incredibly valuable.

The price was a little higher than I expected, but it's worth paying a little extra to have the job done right. They currently have a yelp coupon that can be purchased to take $50 off the total, and they also offer a military discount, which I wasn't aware of at the time but will definitely take advantage of if I need their services in the future.

Very satisfied with my experience!

Dave A.

09/09/2017 12:00:00 SA

Very satisfied with Marines Plumbing. They were available to visit within two days. Daniel arrived on time and replaced the broken pressure release valve within an hour. Very pleasant and reasonably priced.

Mike J.

11/08/2019 12:00:00 SA

Quality of work was great but way over priced. I will not be using them again one the one year program runs out. I recommend someone with better pricing.

Deirdre L.

04/08/2017 12:00:00 SA

A real pleasure to work with a company like this! Ray (owner) was very responsive, Ashley in the office & coordinated our appointment was super nice and Kyle (our technician) was very knowledgeable, professional and explained everything! Fixed the problem and cleaned up his work space so well you wouldn't have known any work was done. Will be contacting them again in the future for any of our plumbing issues! THANK YOU!!

Tommy H.

07/02/2017 12:00:00 SA

I had Marines Plumbing come out to replace an old water heater. Kyle came out to give me an estimate. We have two dogs and they were barking up a storm but Kyle is a dog owner himself and was kind enough to calm the dogs down and pet them. Kyle was very polite and professional. I had four other estimates and Marines Plumbing have very competitive prices and they also have a two year labor warranty, while other companies offer one year. Kyle noticed that my pressure valve looked old and tested the pressure of my water for free. After everything was complete, I decided on the spot to go with Marine plumbing. The work order was put in to have Sean come to get the install done on the same week. Sean gave me a call before he was on his way and actually came in 30mins early. He respected my house by laying down canvas covers to keep our carpet clean. Sean completed the job within two hours. After the job was complete he was kind enough to answer any questions I had and also went over how to maintain the water heater. I would recommend Marines Plumbing to anyone.

Job done: New 50 gallon State Select water heater, New pressure valve and Water Expansion tank.

Candace F.

11/29/2016

Fast, great service! Was able to make an appointment the same day I called and also have a new garbage disposal installed that day as well! Will use again!

Gen S.

09/06/2020 12:00:00 SA

Respectful, honest, fast, and reliable. Response to initial query was immediate. Flexible and on-time arrival for the offered window. We will go back to Marines Plumbing for any future needs - we found our go-to plumber in the Springfield area!

Rodney B.

2/20/2017

My Dad (a Vietnam Marine Vet) met Ray Toz. the owner a couple of years ago on vacation in FL. I needed a kitchen faucet replaced. I called on Sunday and they were prompt in returning my call to schedule an appt. Kyle came out the next day on time and towards the early part of the window. He was courteous and professional. He was able to complete the job within a couple of hours. Their pricing is reasonable too. I highly recommend Marines Plumbing for your plumbing needs.

N A.

06/06/2022 12:00:00 SA

Very much appreciate Jamie's professionalism. He promptly addressed the issue and went over and above in taking care of it. I highly recommend Jamie and Marines Service Co. Will definitely continue using their services for future needs.

Brett L.

06/07/2015 12:00:00 SA

My wife hates it when she has to be home with a service person, but she felt very safe with Marines Plumbing at our home in Fairfax. Ray Toz, the owner, came out to address and advise on a number of issues. He fixed a slow draining shower that I tried to fix myself. He had the tools to get the job done correctly! He also fixed the kids' bathroom sink.

Rather than a costly repair for a disposal, Ray recommended we try a cheaper route first. He also gave us quoted on several other projects we requested. All of the prices were reasonable and we felt well-served by Ray and Marines Plumbing. We will hire them again for some of the projects he provided quotes for or other plumbing needs.

Karen G.

8/26/2019

We contacted Marines Plumbing based on a referral from our neighbor. Dan was our tech and he replaced a very old water heater. He arrived on time was very knowledgeable and super helpful. Great service and fair pricing! Highly recommended!

Robert H.

10/12/2021 12:00:00 SA

Needed a quick water heater replacement and they were able to do it the same day! Price was reasonable compared to other companies.

Christian B.

7/18/2017

Great work and professional customer service. My floor drain was backing up water from my washing machine. Shawn came out and immediately knew what the problem was. The price was very reasonable and even offered me military discount, as I am an active duty service member (prior Marine Infantry Corpsman). He tackled the problem and stuck to it until it was resolved. He comes from a long line of service members, and it showed through his work. Would highly recommend this company to others!! Thank you. Ooh-rah!!

John F.

4/20/2017

Had a terrific experience with Bear. He was prompt, identified the problem, talked about the best options and the caveats of each, and even took a preventative glance at my water heater. One of the best contractor experiences I've had. These will be my goto plumbers from now on.

David C.

02/01/2022 12:00:00 SA

Great work by Marines Service Co. and specifically James. Quick response for a non-emergency issue with an outdoor faucet. After setting up the appointment, James contacted me when he was on his way. He was extremely professional, explained the issue and how he could fix it, gave the estimate, and after I agreed he quickly fixed my problem. I definitely recommend Marines Service Co. for any of your plumbing needs. I know I will call them again for anything I need done. Semper Fi and thanks!

Richard E.

1/19/2017

Excellent work! I was very pleased with the fast response and service. Limbert was able to answer my questions and explained very clearly what he was doing to assess and resolve my plumbing problem. I was also able to get a discount on the final price. All around good work.

Jeremy H.

7/18/2019

They sure don't make it easy... Called to get a 'general' estimate for a gas line to be installed at a residence.
I explained that I have an accepted offer on the residence but do not own it yet. Explained that the gas line would be exterior to the home and run only to the chimney (for a gas fireplace insert).
They insisted on having the current homeowner be present as well as the homeowner's credit card information on file simply for an estimate...

Contacted 3 other companies whom all provided quotes over the phone and emailed them to me within 10 minutes.

Love my fellow service men and women, just don't make things more difficult than they have to be, you're not in the service anymore...

S. N.

2/25/2019

The real deal. Scheduled a service but soon realized it wasn't in the budget due to a recent job loss. I called and cancelled. Not only did the owner handle my cancellation with total professionalism, he even expressed concern and offered to help a fellow veteran find a new role. Will be the only service I use going forward.

Mark J.

5/16/2022

These guys quickly replaced our broken garbage disposal. The thing was leaking all over the sink, but these guys quickly came and fixed it.

They were respectful and hard working, and I would call them again if I encounter any more plumbing issues.

Steve O.

05/06/2018 12:00:00 SA

The go-to plumbing company in the Fairfax area! Marines Plumbing puts a heavy emphasis on customer service and quality. Trevor and Steven did a fantastic job helping me to quickly locate and determine the cause of my leak. They patiently explained my options and had the leak fixed in no time flat. I hope Marines Plumbing branches into other residential trades (e.g., electrical) because I would use them in a heart beat.

Ernie L.

05/12/2020 12:00:00 SA

I have had many vendors come out to do some detective
work on an outside plumbing problem i had. I never really
felt that the previous vendors understood the problem. I certainly
didn't believe that the solutions they proposed would solve the problem.
But, I recently used Marine Plumbing...and their evaluation and proposed
solution was thorough. They showed up when they said they would. they were professional and they were believable. They did good work at a reasonable price

Courtney R.

5/23/2019

Marines Plumbing rescued me from another plumber. We had just moved in to a new house when, wouldn't you know it, the kitchen sink stopped draining. We called a local plumber in and he couldn't snake through the clog. He informed us of all of the terrible, costly things that could be causing the problem and that his boss would be in touch. Surprise, there was no further contact from them.

Enter Marines Plumbing. The clerk, Lindsey, who scheduled our appointment was thorough and had great customer service skills. The plumber, Skip, called when he was 30 minutes out and showed up when he said he would. He was able to snake right through the impossible stoppage, manage setbacks without becoming grumpy, and left me with useful maintenance instructions. Beyond solving the problem, he was very kind, positive, and professional.

Thank you, Marines Plumbing

Sanjana S.

7/14/2022

After being impressed with the first job few years ago, I decided to hire them again. However this time it was a total opposite experience. They were accommodating and a technician came by quickly to give an estimate. The technician appeared very young and lost. He went from recommending snaking the drain pipes to replacing the entire drain pipe. Since we had snaked the pipes and the issue reoccurred, we believed him. Gave me incorrect quotes multiple times. After waiting 3 days, On the day of the scheduled job, technician tells me that that he made a mistake and the cost would be $2200, not $1200. Moreover, they don't put the drywall back and do the painting so thag would have been additional cost. Anyways, I couldn't be angry either because he had death in the family that day and was very distressed. Technician apologized and admitted to his mistakes. But I was surprised to see that he was sent to work on such condition. He then reported wanting to work on something to take his mind off the tragedy. We didn't think he was mentally prepared to work on the drain pipe replacement work and the cost difference made us cancel the work that day. We then hired another plumbing service and the clog was cleared by snaking, jetting and camera verification for less than half their estimate. The technician from the other plumbing service was shocked to hear that the drain replacement was advised for such simple fix. It was just a lot of grease that needed to be cleared up from the drain pipe. May be we just had an unlucky experience but I never had such dissatisfaction and disappointment from a licensed business.

Marie C.

07/08/2020 12:00:00 SA

The customer service and professionalism of the plumbers is outstanding. They've serviced our house three times for various repairs and each plumber was kind and explained issues with honesty. I was also pregnant at the time and received a congratulations card from them too. Can't beat the service! We will always reach out to them for any plumbing issues!

Carrie M.

2/28/2018

Great service today from Marines. They fixed 2 clogs, changed out a toilet valve, a tub faucet and a drain plug quickly. Price seemed a little high, but I had them buy parts for me...they were cool if I had purchased them and brought them back...I needed to work so I let them shop. They also told me how to help my pipe freezing problem and why after spending lots of money on pipe wrapping...it doesn't work...wish I had these guys out years ago. The men were respectful, friendly, straightforward, and efficient. I'll be using them again.

Margarita D.

9/16/2015

I called MARINES PLUMBING because I needed an estimate for an important plumbing job in
my house.
RAY was on time, listened carefully what I needed,and went to inspect the area in need of
repair,as he was checking it and making calculations , he was in a very professional maner
explaining to me what needed to be done.the time it would take and the convenience of
going ahead with my proyect.His honesty was clear and refreshing.I will recomend any one
that needs a plumbing job TO CALL MARINES PLUMBING and RAY....5 stars to you...!

ross B.

6/17/2021

I highly recommend them. Long time customer. Within minutes of submitting my issue, they called me (after hours) to help me troubleshoot the problem, and they assured me a technician would be out first thing next morning. The technician called in advance, came on time, and was immediately helpful. His effort to repair and replace my sump pump seemed to go above and beyond!

Ms. G.

07/11/2019 12:00:00 SA

A great company! We had several issues that we wanted to have fixed - our outside hoses, a shower, a toilet pipe, and our outside shut off valves. When I called, I didn't know it was after hours and got the answering service. They were very helpful and I received a phone call a few hours later from the company. We scheduled for the following Monday.

The two plumbers that came - CJ and Daniel - were polite and courteous when I showed them the various projects. They instantly identified the issues but said they needed a few parts. Before they left, the parts were ordered and we had scheduled a follow-up visit today for all the work to happen.

Although we had a 12-4pm window, Daniel showed up early and was done early. After each job, he let us know it was finished and showed us his work. Friendly and knowledgeable, working with Daniel was a pleasure.

Side note: Our total price was a bit high - and higher than I wanted to spend, but everything was done quickly and professionally. Will come back!

Amber F.

09/01/2017 12:00:00 SA

I asked Marines Plumbing to come out to look at some of my toilets because I thought it would be a complicated fix. They called me back immediately to schedule an appointment and showed up within the time window. Daniel was very friendly, thorough and actually taught me a lot about toilets! He was very honest with me about what needed to be done and I didn't feel any pressure to purchase services. I decided to fix it myself so I paid the $30 and he was on his way. I will be sure to use Marines Plumbing in the future, as I had a very pleasant experience!

Jason A.

3/30/2020

A leaking dishwasher drain hose demanded a quick fix, and Marines Plumbing came through for us. Robert arrived within an hour of our request, quickly diagnosed the problem, and knew exactly what to do next. After fixing the problem, he took the time to re-arrange the dishwasher drain hose resulting in a much more efficient and useful under-counter space. Robert was very professional, polite, and knowledgeable -- I'll definitely call Marines Plumbing again!

Aaron D.

08/10/2015 12:00:00 SA

We recently contacted Marines Plumbing to check out our Water Heater. Our H2O heater had started running out of hot water quickly. Marines plumbing was extremely professional from the initial contact throughout until the work was completed.

Our technician, Matt, was very courteous and professional. He called to ensure we would be home prior to heading out. He then diagnosed the problem to be a slow leak and recommended a replacement H2O heater. The diagnosis fee was very reasonable, only $30. There was no pressure to follow through on the work, but we did it b/c it was the right thing to do.

The following day, Matt came back out with another tech and replaced the water heater. They were very flexible with the scheduling and did the work quickly. They are real experts.

After the work was done, we felt that the H2O pressure was a little low. I had intended to call Marines plumbing back to discuss it, but Matt called back as a follow-up call before we even called them. I discussed it with Matt, and he asked for a good time to come back out FOR FREE and adjust. We scheduled the follow up visit easily, and Matt came back out to make an adjustment.

We are very pleased with Marines Plumbing and highly recommend them.

Aaron Dhiman

Tim W.

9/22/2019

I had a leaking pressure regulator valve in my basement. I called and got an appointment 2 days later. Big Dan was my plumber and was excellent. He gave me a heads-up phone call before he headed over and once he arrived, he completed the work quickly, professionally, and what looks to be a quality job in making the repairs. I'll definitely will use this company again if I have any plumbing needs in the future!

S W.

07/12/2018 12:00:00 SA

Timely, professional, and reasonably priced. We shopped several plumbers and are very happy we settled on this team. They explained all of the work to be done and basic maintenance to prevent it from happening again. They have a $30 dispatch fee but you only pay that if you choose not to use their service. Other plumbers were double that price just to come to the house and didn't waive the fee. One was as high as $89. They also charge a flat rate for certain services while others charge additional labor every 30 minutes. They also gave a 10% military discount.

We will definitely use Marines plumbing again.

Sean S.

9/25/2015

Had a major leak during weekend and Ray changed his schedule to accommodate within 15min. Unfortunately our Home warranty did not cover his services but he still kindly checked out the house to prevent any further damage while i now wait multiple hours for the home warranty company. I will be keeping his card....great guy, great service.

Morgan W.

3/23/2022

We gave been trying to narrow down a possible leak. Brandon showed up on time, was thorough and diligent, and always polite and professional. Always a great experience with Marine's Service.

Francis K.

12/18/2017

So, when did plumbers start charging you a dispatch fee to give you an estimate on a small job? $30 just to come out and give you a quote. But we'll waive the fee if you pick us to do the work. If not, you are stuck getting charged for an estimate. enough is enough. Not going to pay it.

Md K.

7/24/2020

I was very satisfied when I talked to Ray online regarding my service needs. I clearly explained my needs.They sent me a technician named Matt who does not have any idea of doing the work. As per email communication, the technician is supposed to call me 30 before arrival . I was expecting the call, so I could be ready ( some precaution/readiness due to COVID 19). He did not call me. After coming,When I showed him the work, he was very rude and unprofessional as if I ruined his Friday evening with this appointment. It was a simple work of removing a device from the water line and put it back a similar device.I even told him just bring your wrench, I will show you how to do it. But he was very rude and non-cooperative. I will never hire anyone from this company or recommend anyone.

Jersey M.

9/20/2021

Marines Plumbing was exactly what we needed to save our kitchen/basement from undergoing more damage.

We called because of a leak in the basement of unknown origin. A previous company had told us it was not a concern and likely a mild issue with the dishwasher that had overflowed.

Jason, our plumber, that came out was extremely kind and friendly and shockingly efficient. He not only assessed the entire basement and kitchen but identify multiple areas of concern and discovered the source of the leak. The leak was fixed within 15 minutes and has never been a problem again.

In addition, he connected us with a company to fix the water damage and helped us get it set up with our homeowner's insurance. When I say he literally saved us thousands, I am not even slightly kidding.

If it weren't for Marines Plumbing, we would have been up a creek without a paddle! Great company, highly recommend!

E. I.

7/31/2018

I found Marines Plumbing via Yelp review, and they absolutely lived up to all their great reviews. The owner, I believe his name is Ray, promptly (less than 30 minutes) responded to my yelp quote request. The technician that arrived, named Mike, was very courteous. I love when service people put those shoe protectors on so they don't have to track dirt in from outside (it's the little things lol). Mike was sent over to inspect the low water pressure issue of my kitchen sink as well as replace the faucet. Mike not only proved himself to be very knowledgeable about plumbing, but was also able to explain my plumbing issues at my level (the non-plumber level). He also checked a couple of my toilets that were having pressure problems. Overall, I was more than pleased with the service and pricing. I now have Marine Plumbers bookmarked in Yelp for my future plumbing needs. As a prior veteran I always look to support veteran businesses. Thank you for your service!

C F.

2/17/2020

Shawn from marines plumbing was fantastic! He was polite, professional, and showed us exactly what was wrong and how he was going to fix it. He also explained to us we caught the problem just in time, preventing a more serious issue and potential disaster. I would definitely recommend marines plumbing.

Bob S.

5/19/2021

Jermaine was an awesome tech! They contacted me in advance letting me know they were on their way to our home. He was extremely well versed in exactly what needed to be done with our exterior plumbing issues and was quick,polite,neat and his pricing was quite competitive. I would recommend Marine Plumbing to all of my friends and business associates. Thanks for resolving our plumbing issues.
Bob

Meghan B.

2/18/2017

Wayne came this morning and repaired 3 of our toilets. He was extremely courteous, efficient, helpful, and very knowledgeable. He knows his stuff! -Even helping out and mentioning other items that were about to break, so he helped us save a fortune in the long run.

We are Marines Plumbing members for life now. Great job guys!

Peggy V.

7/18/2019

I am looking for a plumber and ran across Marines Plumbing again and noticed the great reviews and just had to comment, which I never do. They installed a kitchen sink and disposal for me last year. I wanted to support the Marines. One guy came and installed it. High cost, but I paid it. It leaked and they came out the next day (2 guys) to fix it. Said the first guy had installed the disposal incorrectly and they had to redo it and it would cost more $. I said no. I already paid to have it installed. Big argument. They called the boss. He refused to budge. I threatened to cancel my check. In the end, they rigged something up and said it would work but wasn't regulation. Horrible customer service. They tried to make me pay because their guy installed in improperly. DO NOT RECOMMEND! They are a disgrace the corp and should not use their name.

Allyson N.

08/11/2021 12:00:00 SA

Patrick's a great guy and worked so quickly and efficiently. Super friendly and very professional. Thank you!

Dom L.

7/24/2019

Marine Plumbing was absolutely amazing. They had to come out to our house two days in a row to fix a broken shower. They were extremely courtesy, on-time, and did an amazing job. Their price estimate was right on target too.

Mike T.

7/14/2021

Used the Yelp messenger they responded fast. Set up an appointment. Texts and email confirmation - seemed promising... Assigned plumber comes out, I show him the repair area. He gives me a look and I ask him for an estimate. He rushes off and says his company would send an estimate. It's been a week since he came by. No estimate. Went with a more dependable plumber.

Vince C.

11/20/2015

My washer room flooded; I didn't know what caused it. I called this morning, and Heather called me back promptly, professionally and courteously. We set up an appointment for 5 pm later that day. I had a doctors appointment that ran late until 5:30pm. Drew the technician waited for over 30 minutes for me! He diagnosed the problem quickly, and was very professional: my washer was bad. He charged a fair price: $135.10 for everything. I actually called another company in my neighborhood prior to them, and they quoted me over $200. I highly recommend this company to anyone with plumbing issues.

Tara M.

4/24/2020

Highly recommend this company! Quick response time and was able to scheduled a non emergency repair within 24 hours. I received information and a picture of my technician prior to arrival. Dennis was very efficient and knowledgeable, and he made great recommendations. New to the area and so happy to have found a plumber I can trust for future repairs.

Diana M.

02/06/2020 12:00:00 SA

There is zero doubt in my mind that this was the best handling of an emergency plumbing situation EVER! My sewage ejector pump stopped working. We first noticed a slight smell in the basement on a Sunday. On Monday evening I noticed it again, and the smell was getting stronger. The last thing we wanted was a basement full of sewage! I found excellent reviews on Yelp and on Next Door for Marine's Plumbing. Although this was the first time I had used them, I alread had confidence due to all the positive reviews I'd read. So on Tuesday morning at 7:30 am I called Marine's plumbing. And they answered! The customer service from the start was professional. She took my info and said she would find a way to send someone by ON THAT DAY despite the fact that their day was full. At 3 pm I received an email and a text that a plumber was on the way. They sent me a photo of the plumber who was coming, his name, and told me a little bit about him in that text. About 15 minutes later, the plumber himself called and said he was on his way. James King showed up in a clean and professional uniform, introduced himself, placed booties over his shoes, and assessed the situation. He was calm and obviously knew what he was doing. He gave me options, a price, a discount, and a time frame when he could return. The next day he returned, worked efficiently and quietly, installed a new sewage pump without a single complaint or comment, and left my basement as clean or cleaner than he found it. He was THE BEST! I can't thank James enough, nor speak any more highly of this firm. If you have any sort of plumbing issue, it makes sense to call this firm. They know their stuff. They give you prices up front. They provide discounts where they can. And they are clean and nice to boot! Excellent work James!

Veerendra M.

7/20/2017

They ripped me $225 for fixing the bidet to push on water supply. I missed the valve during the last installation because of which the water was leaking. I have installed couple of bidets today and figured out the problem.

J M.

7/30/2020

Jason L. at Marine Plumbing is a competent and reliable technician. He fixed six deficiencies in my plumbing, several I consider rather complicated. He explains everything and responds promptly and thoroughly. He is my go to plumber. I am in the queue to have him fix two more deficiencies. Marine Plumbing prices are very reasonable. I highly recommend Marine Plumbing and Jason L.
Semper Fi.

Edye L.

4/13/2022

Great service. The tech was very nice. & professional. Did an excellent job and will definitely use again.

A B.

10/13/2021

Brandon was SUPER helpful, showed up early, walked through everything.. we had them flush the water heater, asked a few more questions around the house, Brandon made recommendations, and will be back soonest to follow up. I will definitely use them again! Thank you Marines Plumbing, and thank you Sheldon! (Hope i spelled that correctly). Very covid friendly as well - masks and shoe covers the entire time.

Linda W.

5/14/2019

Had a great experience with Marines Plumbing. They have a really fast response time. The gentleman that came out was very professional and knowledgeable on our plumbing. He even priced out different options for us. Luckily our issue was a quick fix and he was able to repair it right away. I will definitely use them again and recommend them to my friends and family.

Ann Marie M.

11/01/2019 12:00:00 SA

I cannot say how pleased I am with the excellent experience I had with this company great customer service very professional plumber very pleased. Nice to know there are small businesses that keep the customers as their priority still. Thank you

Jessica W.

8/17/2020

Tldr: check prices for your service or get multiple quotes before committing. I had a need for a plumber to to a toilet that was leaking, the seal on the inside had rotted and it needed to be replaced. TBH probably could have done it myself, but decided to let the pros handle it. I also had a water faucet outside that was leaking and needed to have that looked into. $600 later, my toilet is fixed. I got a new faucet on the outside but they had to cut a hole in my wall to do it, still not quite sure why the hole was cut on the inside. My favorite part of all this is as the tech leaves he goes, yeah you'll just need someone to patch that drywall. They patched it with painter tape and went on their way. If I would have know that what I anticipated to be an quick fix would turn into a huge expensive ordeal I definitely would have gotten another opinion. I feel like I got taken advantage of and I definitely will not be using them again. Included pics for reference of the dry wall patch.

derek s.

12/06/2021 12:00:00 SA

Great service guy and very knowledgeable. Would recommend this company over the inflated companies around.

Wes M.

10/03/2017 12:00:00 SA

Daniel and Steve came out to fix my leaking toilet from under. They were very honest with potential prices and issues upfront, and helped save me some panic when the issue was actually much more simple (and less costly) than I had anticipated.

They were very courteous and clean, and even tagged some of the main plumbing and gas features in the basement for future issues, and were able to give me a quote to upgrade the toilet to a newer model if I desired.

Thanks Daniel and Steve!

Brooke S.

4/21/2018

We had a drain line replaced that ran through two stories of our house. They did a great job troubleshooting to determine the problem area and keep wall damage to a minimum. They kept me informed throughout the process and were professional. Had to call them back out for an unrelated problem a few weeks later and they were very honest with me when they obviously could have recommended a much more expensive solution but did not! Highly recommend!

Rob A.

02/11/2023 12:00:00 SA

I asked for water heater service after describing that the heater is not working. I am told that there's a service charge for emergency dispatch and I agree to it. I get a confirmation text for service within 2 hours. I get a call from a technician that sounds like he is just waking up. He tells me that my situation is not an emergency and proceeds to describe to me what's considered an emergency in the world of plumbing. He tells me that he is not coming out.
I gracefully end the call and call another company. After scheduling service I ask out of curiosity if the situation is considered an emergency. The answer is without a doubt.
If the name of the company and the logo is to indicate some past or current affiliation with the United States Marine Corps then I didn't get what I expected from fellow Marines.
Furthermore,he told me that the folks in dispatch don't know what they are doing.
I hope others have a better experience.
Blessings...

Bruce M.

09/10/2020 12:00:00 SA

Just had main water line to the house replaced.Marines Plumbing had someone to my house in an hour or so after calling. Very reasonable estimate and they started work the next day. A few small problems arose but overall very good work, everything got taken care of. CJ and his helper did a great job, highly recommend this company

Amisha S.

05/09/2022 12:00:00 SA

Our kitchen sink was backed up in the evening leading into a busy work week with two kids at home. We called the emergency service, and Mike was at our house in about an hour. The company was upfront about the cost for the after hours/urgent visit, and Mike gave us a realistic range of what the issue could be but of course couldn't say for sure without seeing it. He was kind, patient, and informative during his work. Will definitely be using them again for our issues in the future.

Susanna B.

10/01/2015 12:00:00 SA

We needed valves replaced in our 1960's original shower. Thankfully, the pipes were exposed in our laundry room so it only required a plumber and no need to knock out walls. The plumber who was dispatched, Matthew, was knowledgeable, and courteous and happy to talk with us about the problem and solution. We'd tried multiple times to fix the valve ourselves by replacing the stem only to discover something on the inside was broken in a way so that our stem parts would go out within a week. We knew it needed a total replacement and the job was beyond our DIY skills. We had called on a Friday and they came out to confirm our issue the next day. Then returned at our convenience later the following week to complete the job. We also had him put in a pressure reducing valve, as our water pressure was astronomical. Excellent communication from start to finish! The welds look good (time will tell) and the pipes (a lovely solid copper) conform with the excellent materials used at the time our home was constructed. We're most pleased. Thank you Marines Plumbing!

Fawad K.

09/11/2015 12:00:00 SA

They were able to make the appointment really fast, showed up on time. Had a great pricing option! Spoke to the business owner, he was able to spend some time with me on the phone after hours to review what the situation could be. I feel a business owner was very honest and that is why I chose to business.

Paul D.

6/19/2015

I have to jump on this train. Ray is an upstanding and honest person. He set the right expectations from the beginning and never wavered. If it's untrue, it's never spoken. Should problems arise in the future, I'm definitely giving him a call.

Howard L.

04/04/2020 12:00:00 SA

Replaced water main with trench digging in 2017 with this company for $6390. Since I wasn't here I contacted them from another state and did everything remotely. I didn't have time to shop around and they had good reviews so I just trusted that. No complaints except I should probably shop around if I have the time.

Michael H.

1/13/2023

Had a appointment from 8-12. No calls, no body showed up. If I hadn't called I would not even know the technician was running late. I get it --- things happen, but they could have kept me abreast of the situation and/or sent another resource out.

Tim B.

9/26/2020

Asked Marines for an estimate for a suspected bathroom leak and some minor water damage. They arranged for an appointment the next day, and Dan arrived during the scheduled window. Dan gave us two estimates for our project and explained what each would entail. There is a $30 fee for this consultation, but it can be applied to the full job if you choose Marines. We chose Marines to replace a toilet and check for additional leaks. Dan came out again during the scheduled window and took care of the job in under 2 hours. Dan was great! Very friendly, wore a mask, and tolerated our dogs barking at him when he arrived. Very satisfied.

Tay Y.

5/24/2018

Fast and friendly service. No pressure sales tactics. Smooth process started with Kyle coming out for water heater replacement. Then the next day, Shawn and Ray came to replace water heater with professional service.

PJ S.

1/25/2016

Not sure where my last 5-Star review went. Ray is a knowledgeable human being who always wants to help. I recommended him to my clients who had plumbing needs and they were all satisfied with his work.

Kevin P.

05/02/2019 12:00:00 SA

Total NIGHTMARE customer service...We had one of kitchen sinks clogged, so we have had one of the technicians come out to unclog/snake. We do not recall his name, but he was professional and transparent. He told us that he did unclog to the main pipe, but he saw some sludges. So he recommended hydro-jetting (some sort of high pressure water cleaning) in the future, and we received price estimates of camera + hydro-jetting services per stack upon our request. We even heard that these prices would be honored for 6 months.

Within two days, we found out that it got clogged again, and we followed up with their customer service line to request the hydro-jetting services in the stack where the clogged unit belongs. They set up a time to come out on the next day we called, and then they canceled it just 3 hours before their appointment timeline (duh - they gave us a 9 hour time window - 8:00 AM to 5:00 PM ) was to expire. They informed us that the price quote was wrong without any apology, and they need to send out an estimator to give a new or correct price quote in 3 days before they can send out a technician. Obviously, we cannot have our tenant wait that long, and throughout the process, they had not apologized once.

When I even requested to talk to a manager, they said that they can handle it. I get mixed messages of how they wold handle the issues. Of course, we now have to look for other plumbers.

NOT PRFESSIONAL!!!

Kevin G.

02/05/2016 12:00:00 SA

As the 2nd owner of a 11yr old house, I though I would change out the sump pump and add a backup pump since the original was probably reaching its life expectancy and I didn't want to wait to find out with a flood basement. I called Marines Plumber to get a quote and they said they don't quote over the phone but require someone to come out for a $30 fee. I was skeptical at first, for I didn't like the idea of paying someone to give me an estimate and to answer questions. Who knows what anyone can charge. Since I knew what pump I wanted, I called Ray (the owner) to run a few questions by him. Ray was very open and honest in answering my questions and gave me some background info about his company and his guys. Ray, being a former Marine, I knew I could trust his honesty. I scheduled a call and one of his technicians, Wayne, came down to take a look. Wayne took the time to explain what he was going to do and answered my questions prior to deciding. The price quoted was definitely a few hundred cheaper then some of their competitor, and Marines Plumbing backed up their work with a 2 year labor warranty. I quickly said yes, and Wayne did the install in about 2 hours. Prior to the install he showed me the pumps and the various features. After install he tested the system and showed me how to maintain the battery backup and explained how everything worked. Prior to leaving, he labeled the various shutoff valves in my utility room and gave me a free estimate on a new water heater. Talk about commitment and going above and beyond what's expected. That's a true Marine. Thanks Marine Plumbing for the install and your honesty, I will definitely use you for all my plumbing needs.

Semper Fidelis!

Todd G.

08/12/2021 12:00:00 SA

We had an issue with a slow drain at the kitchen sink. Marines came out and diagnosed the problem. What appeared to be a clog, was not a clog. Instead, the plumber who installed the pipes did not leave enough slope to our drain pipe leading to the main drain pipe. So water stays in the pipe and gunk stays in there as well. Over time it builds up. For now we cleared it the best we could using GLUG. It drains better, but to fix the issue, we would have to cut drywall in the basement or cut a hole under the sink. For now, I will hold off on that since it drains a lot better now. I will just buy some GLUG and clean it out once a month or when I notice it slowing up again.

Marines did a great job and they were very polite and honest.

Lisa T.

3/22/2020

Marines Plumbing charged me $291.94 on Feb 28 to fix a 1983 toilet. I don't know why they didn't say just get a new one. I called in and spoke to the owner and asked him why they didn't suggest to replace the toilet.
He told me the whole process would cost me $1200 (install, remove, labor etc...). What a rip off!!! I think someone is trying to gouge me!!! I know three reputable plumbers/plumbing companies and they would charge me between $400-$500 for the whole thing. I want my money back.

Marines Plumbing - just Google it yourself.

How Much Does A Plumber Charge To Replace A Toilet?
On average, the cost to replace a toilet ranges between $122 and $228, with most homeowners spending around $150 to $180. This does not include the price of the toilet, which averages $99 to $199, for a total toilet replacement cost of $221 to $427. If you're replacing an existing toilet, add $30 to $50 to remove your old toilet.

In response to your post...is it such a dishonest review if 3 plumbing companies are willing to charge me $400-$500 for installation & labor for a new toilet and removal of an old one? You said it would cost $1200 if your company did it with your X year warranties. I think that's called GOUGING! That's OK...no need to respond. I'm not interested in using your company again.

K M.

6/26/2015

Don helped me out today. Arrived a bit late which was no problem at all. The best part he called to tell me. How many times are you left hanging by people when they are late? Didn't happen with Don. Needed to have a gas line juggled to accomodate a new range. Work done quickly, professionally and the range fit perfectly afterward. Never thought about having someone other than place where I purchased appliance install appliance. Would have saved time and money to just have Don do the install. Lesson learned. Will use them again and by all means, give them a try.

Luis V.

3/28/2023

Call Marine Plumbing for a leak at one of my rentals. Great communication in getting them dispatched and Steve K. showed up promptly and was professional and informed in the situation and how best to resolve it. I appreciate his efficiency and communicated every step of his efforts. Will use Marines again in the future for sure.

Nick T.

7/15/2017

My roommates and I had an issue with a clog and bad p-trap under the kitchen sink. I called Marines Plumbing based on the reviews and they didn't disappoint. The woman on the phone was kind and courteous. Shawn was the plumber who came out for his first appointment of the day. He diagnosed the problem very quickly, went to get some quality parts from a plumbing supply store, and came back and fixed the issue. What I liked most was that Shawn was knowledgeable, didn't push extra services or parts, didn't try and walk through the whole house spotting other problems like other plumbing companies might do. Shawn was very respectful and I recommend him and this company.

Jen A.

8/18/2020

Courteous staff, great pricing, and quick to get an appointment- I think the most I've had to wait (for a non-emergency issue of course) was two days.
Every issue we've had, they've been able to fix quickly and efficiently. Technicians are very knowledgeable, and give good advice about maintenance. They contact you when they're on their way with a picture of the technician, which I appreciated.
I will recommend them to everyone i know.

Kathleen C.

2/22/2016

I originally posted about not being happy with my experience. Within 10 minutes of posting my negative review, the owner of the company called me. Now that's service! We discussed the issue I had and he offered to return a portion of my money back. I will definitely use Marines Plumbing again. Great customer service.

Rob N.

10/12/2019 12:00:00 SA

I just had Marines Plumbing over to do work a couple days ago and they were fantastic. They were able to successfully snake our storm drain pipe buried in our basement slab - something tried by at least 1 (if not 2) previous plumbers unsuccessfully. If you want the job done right I highly recommend giving them a call. Robert and Bear were the ones who helped me out and I have nothing but good things to say about them and their work.

Liz B.

03/01/2022 12:00:00 SA

During a dinner party some of the lights were blinking but didn't think anything of it until the next day we had random power outages, only to certain outlets. We arranged to have Marine Plumbing come by on Monday at 8am sharp(Presidents Day) for a service call this is when we met Barry!!! He did an expectation of power box a few circuits were damaged, he didn't think this was the issue. He then went to check the meter box....upon opening the smell of burning and site of melted was discovered. Here is the issue. He then called Dominion to have this fixed....all of this to say Barry is the most patient, knowledgeable electrician I have ever meet. He stayed until Dominion came and fixed the box 10pm!!!! We feel so indebted to him for discovering this issue, it saved us from a potential horrible experience.

Ephram L.

8/20/2021

Had to get my faucet installed by Dan and is sooo helpful and answered any questions I had. My second time doing business with them and I will definitely recommend and continue doing business with them.

Patrick Y.

07/05/2018 12:00:00 SA

Asked them to come out to fix a low flow toilet. After the supposed fix the toilet was leaking. Had to call them out again to investigate leak, now he tells me we need to replace another part for another $115.00 and has to reschedule again to get it fixed. Took 3 visits to do the repair. We also had a loose faucet and charged us $80 to tighten it to the counter. The experience was less than satisfactory. Could not recommend.

Also, they wouldn't take CC unless you were willing to pay cc fees. What business does that? The fee is part of doing business! I have never had a service company charge back the CC fee back to the customer.

John H.

5/19/2021

When we needed a fast replacement of our HWH, Marines Plumbing was there to help. Jermaine was FANTASTIC. He was professional, polite, and very helpful walking us through the options. He came that night at 5pm when we called around Noon that day and stayed until 8pm working to help us with what we needed. He replaced our HWH and our garbage disposal, not expecting he'd be able to do both that day. Then we needed him a couple weeks later for a mysterious and completely unrelated leak from our attic and he climbed up there to a hard to reach area and got that done too. Fast forward two more weeks and our sump pump won't work. One call and our guy Jermaine is back at it again, fully PPE'd for his and our safety and being there to help us again. We didn't know it when we first called, but we found the best plumber we could have hoped for and Jermaine is our guy for all issues in the future (but let's hope these issues stop for a while!).

Dee W.

07/08/2022 12:00:00 SA

I called the Marines Service company to replace my kitchen faucet and a leaky spigot. The tech did an excellent job.

Jiyeon P.

3/23/2018

Thank you Jamie + Steven.

I appreciated your time to answer my questions regarding plumbing and what typically goes on for a 1950-1960s house build for piping.

Jamie, you were very knowledgeable in your field and struck me as genuine. Please continue your amazing work and educate people on their pipes!

I recommend them to anyone in urgent need. There is a $30 dispatch fee for technicians to be brought to your home. If work is done through the company, they will incorporate the $30 back into your bill. Please be aware they will charge you a 3-4% fee for a credit card processing on top of your bill if you are not paying in cash/debit(?)

Thank you again.

Mr. R.

8/19/2015

If you want something done right, ask Marine to do it! I had some plumbing issues at my house recently. I called a couple plumbers to get price quotes and feel them out. Ray was the only one I really felt comfortable with after speaking with him on the phone. He was very clear, friendly, honest, concise and a tremendously knowledge. We made an appointment 2 days out at 8am; I was pleasantly surprised when he showed up 15 minutes early! He came in with a gregarious smile, well prepared with his sturdy toolkit, had booties for his feet to not dirty the floor, and was ready to work. The job that I had earlier described for him over the phone took half the time that he had quoted. He charged me only for the time he worked with a detailed breakdown. Tremendously fair price (to be quite honest lower than I was expecting.) For the level of professional Ray is, I would've gladly paid twice the price without batting an eye. All his work comes with a warranty. Some of the other quotes I had gotten were twice Rays price. If you want an honest, reliable, knowledgeable, and punctual plumber, Ray's your man.

Patrice F.

11/02/2016 12:00:00 SA

I have been ignoring a slow leak in our kitchen ceiling for a couple of weeks.....slow drip and I don't know what is causing it. Sunday night it drips even more- I call Marines Plumbing and in an hour I have an appointment the following morning - they showed up on time and it was not an easy fix but Dan fixed the leak within the hour. I appreciate great service and willing to pay a bit more if I know the job will be taken care of with such efficiency. I will definitely call them in the future with any other issues. Thank you!!

Mary V.

2/28/2019

Bear (Warren) was the best service technician I have ever had to deal with. He was very knowledgeable and ensure I knew everything I needed to as a first time home owner. He was very nice and shared experiences about his Air force time with me. This company has a great military discount and I would recommend them to anyone.

Andree D.

06/04/2020 12:00:00 SA

Tuesday this week Dan came from Marines Plumbing to repair a leak on our kitchen faucet, replace the insides of one of our toilets that was running every now and then, and remove a cheap bidet toilet seat I'd gotten and replace our old one. (I had some trouble getting all leaks to stop when I installed the bidet seat and didn't want to run into issues removing it.). Dan had been to our house a number of previous times and always did a fantastic job so I always ask for him. He found a part of our Moen faucet had gone bad and had to be ordered. When I told him the sprayer was also sticky and didn't always turn off he suggested we could replace the sprayer too or consider replacing the whole faucet. I decided to replace the faucet. Dan completed the other work and said to call when I had the new faucet. After buying it I called the office on Wednesday and they said Dan wouldn't be available until the following week. They said they normally prefer the person who started the work to finish it but because I didn't want to go without my kitchen sink and dishwasher that long, they sent Trevor to finish the work. He was fantastic! He replaced the faucet quickly and then inspected our plumbing throughout the house because that's a part of having a service contract with Marines Plumbing. He found a hose in one of our bathrooms that clearly was ready to burst! It would have been a disaster.... Trevor replaced that and told me about a number of maintenance things I should be doing annually, like turning valves on and off to lubricate them and help prevent valve leaks. He clearly was very knowledgeable, took his time explaining all he was doing or recommending and why, and even came wearing a mask and booties because of the corona virus. Now I'll ask for either Dan or Trevor! Marines Plumbing is a bit pricey, but they care about and stand by the quality of their work.

Randal R.

5/14/2017

We purchased a condo from out of state and knew from the inspection report we needed to replace the water heater. We schedule an appointment two weeks in advance. Kyle called when they were on the way and arrived during the window they gave us. However, the person scheduling the appointment only had it down for an estimate and I thought I was clear about wanting it replaced which they were not able to do that day. They did find an issue with the main pressure valve that also needed replacing and we would not have been able to do that the same day due to condo notifications. Everything was set up for two days later and Kyle was very apologetic. They came back on Friday as scheduled and completed all the work at a fair price. They did great work and overall I am pleased with the experience and will call them again if needed. 4 stars just represents the miscommunication issue and the fact that I left a message for the owner, Ray, to call me on the first day after they left and he never returned the call

Chadd M.

6/27/2017

Had issues with a drainage leak and Bear was very helpful and thorough. While correcting the problem he made sure that I understood why each step was being done. Will use again.

David D.

6/14/2020

I can't say enough about Marines Plumbing. Words like respectful, courteous, polite, on time, etc. come to mind when I think about Marine Plumbing. My wife and I had a FANTASTIC experience!! Fair and reasonable price to install an electric hot water heater for us. I would HIGHLY recommend working with them on your plumbing needs. They also warranties their work and Scott even gave us his cell number so that we could reach out if we have any issues. Truly a great experience working with Marine Plumbing. We tried to get Michael and Sons put for an estimate...they would even LOOK at our tankless installation because it was an electric tankless. All I can say is WOW - what a great experience!!

Penny O.

2/25/2019

This is the second time I've used Marines Plumbing. Bear and Robert, the two plumbers, were awesome. Extremely professional and polite. One of our toilets were clogged and had other issues. The duo team fixed it and I was very happy.

During the process they were very patient and explained the issues, options, and solutions regarding the toilet.

A+++. In the future if I need plumbing help, I'm definitely going to ask for Bear and Rob.

Rachel K.

2/18/2019

After being recommended to us, Marines Plumbing came and fixed several issues in our home (water heater replacement, shower drainage issue, sink leak and a toilet leak). They were extremely thorough and professional. They walked us through everything and explained all of our options. James did a fantastic job - we would recommend them to anyone needing plumbing repairs.

Beverly Z.

9/18/2019

This is a great company. I met the owner in the neighborhood. I thought I needed a plumber-checked out the reviews-top notch/259 outstanding reviews I believe at the time. They lived up to that. Jason was here to assess our plumbing problem. He determined it to be structural, and patched it to the best of his ability so it was operable. He recommended I contact their tile/construction department-so I did.

David Smith, Sr and David Smith Jr arrived. They worked from 0800 until 1500 hours to fix the shower grout and stain on the lower level ceiling. Amazing!! They were very careful to do a quality and detailed job. Their price was 25% of what I thought was going to be the bill. As David was leaving, he said, I forgot to give you your 10% military discount. Wow! we got a great job for a great price. I wish they would install fences:)

Steve P.

11/25/2017

They were at my house waiting on me. Ahead of schedule. Great work and friendly. Gave military discount but still thought price was a little high.

Scott M.

4/23/2019

Extremely satisfied! I wish every service provider was as professional as Marines Plumbing. From the ease of making the appointment to the service provided everything was clear, timely and accomplished as promised. James was my plumber and he was exceptional. I highly recommend Marines Plumbing and will use them again.

Mary B.

11/01/2015 12:00:00 SA

I had a leak from upstairs into my kitchen and called for repair. I asked to see if I could get it done that day because I had to take off work. I made the call at 8 AM and they had someone over here within an hour and half. The waterline to the toilet needed to be replaced. All done with minimal time. The plumber also pointed out some other areas that I needed to address which I was unaware of. Great service!

March 2016 -- Reduced my review from 5 to 3 due to the water line that was replaced is now leaking again. The water line should not have failed so soon.

April 2016 -- Upped my review from 3 to 4, owner was responsive and sent out a plumber to fix, work was under warranty. The gentleman that came out also noted other issues and let me know what needed to be done. He gave me a quote so I could decide which items to repair next based on cost. Will use them again.

Shay C.

08/12/2021 12:00:00 SA

This shout out goes to Brandon, an honorable marine who brings the integrity and work ethic you'd want to see in anyone, in any profession. No one wants to wake up to a disastrous situation of a plumbing emergency. Well, that is what happened in our case, black gunt backed into one of the bathrooms and was filling up the house with rotten sewage smell through and through. Here came Brandon to the rescue! Not only did he let us know 15 mins out prior to arriving, he professionally texted a business card of himself with a smiley picture to assure us he is who should be arriving. From start to finish, he was professional, kind, and very informative. He showed how much the work will cost and is transparent with the why's and how's. He diligently worked for over 4 hours to make our nightmare into a recovered home. Brandon is one of those guys you run across once in a bluemoon, whom you think back on and say, 'wish everyone could be like him!' Please consider promoting this fine fellow who has brighten our day and home! Brandon deserves a raise and a definite BZ!

Adam B.

04/07/2022 12:00:00 SA

Responsive and affordable service! Glad yelp helped me find them. I'll definitely use them again in the future

Jordan S. M.

9/16/2019

Great company that puts customers need first! Had a great experience from my technician this morning for the installation of new sump pump. Really appreciate the attention to detail, talking me through what was going to done, and the promptness of having a technician show arrive on time and be ready for work. My family's future plumbing needs will result in a call to Marines! Thank you again, Nick!

Terry B.

8/21/2020

Loved that Patrick came with a proper mask. Used shoe covers, and fulfilled the sump pump and kitchen faucet work properly and quickly. I had a bunch of small items, like fixing handles and seat adjustments, and just a lot of small items I wanted fixed that couldn't be estimated very well, but he patiently worked through all of the issues. I was very pleased with the outcome, very respectful, very professional.

Charles A.

8/13/2021

I've heard them for a couple basic jobs now. Troubleshooting low water throughput in the house as well as changing various valves for plumbing. Consistently send friendly, respectful, and knowledgeable plumbers. Service always timely. They really come through for some projects where some of the bigger local names were way off or troubles. There might go to plumbers!

Peggy O.

8/25/2022

So I hired Marines plumbing to install a brand new toilet that I purchased. They charged $300, ok. The tech suddenly told me that the spanned flange was broken so he charges me $200 to replace it. Since he repaired it, we have probably flushed that toilet about 20-30 times and it was still leaking. I told Marines and they wanted to charge me $700 to fix THEIR problem that they caused. I refused. I hired a better plumber and he says whoever replaced this flange knew it was broken because I can see he tried to put the broken flange back together and that didn't work out, that's why it's leaking so bad. NEVER AGAIN AND I WANT MY $200 back!!!

Sue L.

9/14/2021

I have put in new sewer pipes over the past 18 months since I live in a 50 year old house. I also used this company to put in a sump pump and some drainage pipes. Everyone there is friendly and professional. They clean up after the job is done. Everyone there seems to have real integrity which is difficult to find these days. They guarantee their work too. Alex is a super courteous young man. Always glad to see him.

Kenny S.

9/23/2019

My wife and I continue to be very pleased with Marines plumbing. They are punctual, courteous, and very professional. Skip and his son Christopher are a joy to work with. We would recommend them to anyone!!!!

Mike M.

2/27/2021

2nd time using them and will use them again. The whole process was seamless and the quality of work was great. Hard to find in NOVA nowadays. Always getting untrained people at trained people prices. Not with Marines Plumbing. David did my hot water heater and Steve did my single hand shower faucet and clogged drain. Both these guys were clean, respectful and knew what the f they were doing. No hick ups whatsoever. They're not cheap but who is nowadays as I've tried them all only to be disappointed. Looks like I finally found a plumbing company I can trust. It's taken 25 years since we've owned this condo. I've only had 1 in the past but he retired. The search is over. Great job guys. Thanks again.

Sub G.

7/21/2015

Matt came promptly and got to work. I was afraid that he was going to take me for a ride and try to fix things that didn't require it - which is the feeling I got from other plumbers who have come to give me quotes. That wasn't the case. He was very professional and personable. He worked quickly and was kind enough to ensure my wife was comfortable with all that he did.

For military, they provide a discount! They guarantee parts and labor for 2 years, so they're confident in the work that they do. I would recommend these guys in a heart beat. They are a small veteran owned company that will be an area superstar in just a short period of time!

Richard K.

07/05/2016 12:00:00 SA

We contacted Marines Plumbing to diagnose a leak from an upstairs bathroom shower dripping through our kitchen ceiling. Instead of cutting holes through our ceiling to investigate, Ray recommended we first have our shower enclosure regrouted even though there were no visible gaps nor did it leak after filling up the entire shower pan and spraying water on the walls and around the base. Ray was right. After the shower was regrouted, it no longer leaked. Because of his honesty, we had Ray back to diagnose and fix several other plumbing issues. Rapid, friendly response again. If you want a reliable, honest plumber, call Ray.

Barbara B.

11/22/2015

Don, the plumber, was so good at helping me understand what needed to be done if my original plans were carried out. I opted for keeping my master bathroom fixtures except for the shower head. A new toilet was ordered, and it was installed a few days later. The outdoor faucet has been leaking and he replaced a piece of it that was inside the wall. Completely satisfied with the work, and the upfront costs. Don is an experienced plumber.....willing to hear what I wanted, and he had great suggestions/ideas.

I'll be back when the need arises. And I love supporting our veterans!!!

Mike T.

10/27/2022

Excellent service. Was given 0800-1200 window and Barry showed up at 0800 (I met him while I was outside letting my pup do her business. He completed all the projects on time (electrical) and charged me approximately $125 less that another company charged me for replacing 1 outdoor flood light (2 outdoor floods and replace 2 outside electrical outlets and new covers). A really nice guy. Also had a person out to check my front porch after it was damaged. (I can't remember his name but he was also on time and quite friendly). He checked everything, told me what he would do and that I could do it myself, that the structure was still really stable (which I was pretty sure it was). he did not charge me anything for this call. I have found my electrician and general contractor.

Myra M.

10/30/2017

From scheduling to have someone come give a quote to having the work complete, I couldn't ask for a better experience. I called on Thursday and made an appointment for the next Monday morning between 8 - 10. Shawn showed up at 8:30 Monday morning, listened to my concerns and checked out the problem. He was honest and seemed knowledgeable. He suggested we start by trying to eliminate the issue with smaller fixes before suggesting more extreme measures, such as opening our ceiling to assess the plumbing (which is what the last plumber suggested). Our tub and toilet was making a gurgling noise when the ejector pump in our basement was triggered. Shawn identified that we didn't have a check valve, but also took time to determine if there were other issues that may have resulted in a possible venting issue with our plumbing. We decided to have Shawn install the check valve. He ran out and picked up the necessary parts and completed the work all before 10:30 AM. He left the workspace clean. I would recommend Marines Plumbing and would have them come back for other issues we may encounter, without a doubt.

Gary D.

04/01/2022 12:00:00 SA

James Jordan come over to replace our door bell and transformer. He was very professional, courteous and explained everything to me. I would absolutely highly recommend him and this company. Great experience!!!

Michael C.

5/18/2015

As a prior Marine myself, their name and logo stood out to me when the hotwater heater took a dive. I am glad that it did. Marines Plumbing was able to get out to me the same day, they did an outstanding job, and explained everything in clear language so that I knew what was going on and what my options were.

Mike A.

6/27/2023

Tony Demar from Marines Service Co. came out to troubleshoot some plumbing issues at my residence. Very knowledgeable, courteous and professional. Would definitely recommend his expertise for future plumbing issues.

Nancy S.

08/08/2019 12:00:00 SA

Had a garbage disposal that had been making a lot of noise and was worried it had finally died. Big Dan and little Dan came out and took a look, it wasn't dead but the engine was starting to go and there was some rust. So rather than wait for a inconvenient time when it conks out of us, we went ahead and replaced it. Also got an inspection on the rest of our plumbing and signed up for a yearly contract for a very reasonable fee which includes discounts for future work. As my house is older, future work is probably sooner rather than later. Highly recommend Marines Plumbing.

Marlissa H.

4/19/2019

There is not enough space to sing the praises of Skip and Christopher! They were early, extremely patient, and clearly very knowledgeable. Going above and beyond is their standard, and I'm grateful for their efficiency and caring. I'm a busy mom and entrepreneur who is always looking for savings, and it was obvious that they were there to get the job done with the least inconvenience to my time and wallet. Now I understand why they have the highest rating of any plumbing company on Yelp!

To bring it all home: I sent them a referral before they were even out of the door. Do yourself a favor and call them first!

Tom H.

11/23/2021

Had an issue with a leaky shower head and James came out to take a look. At first we thought it would be an easy replacement of a single part, but as he started working we realized that there were some additional underlying issues that were causing the leak.

He was very helpful in explaining what was going on and provided options on how to move forward. He was very fair with the price of parts and labor and offered suggestions without trying to pressure me into buying something I didn't need.

Overall it has been a great experience. Look forward to working with them again on any future projects/repairs.

Alastair G.

08/07/2017 12:00:00 SA

I was very impressed with Marines Plumbing. Dan and Ron (hope I got those names right) came out first thing in the morning, were very professional and explained the potential risks and complexity involved and got everything done very rapidly. They had the technical knowledge but also a great spirit of customer service. I didn't compare prices but they seemed very transparent and reasonable. Thanks!

Kathy W.

02/08/2017 12:00:00 SA

Highly recommend this plumbing company. They were on time, stayed in contact with us and the plumber Wayne Gaither, was very courteous and professional. He explained everything so I understood it. I can't say enough about this company. I appreciate the customer service that we received, thank you so much.

Lora T.

06/01/2021 12:00:00 SA

If you have any plumbing or electrical needs please call Marines Plumbing and Electrical! They are amazing! Simei came and put in a new toilet (replacing a 31 year old toilet). I thought no way the new toilet would work well but the Toto he put in is super! Plus he was super! Even attempted to improve the functioning of my kitchen sink faucet!:) They just added electrical and so I had James out and he fixed 3 switches and put up 2 overhead lights that were pretty tricky! He was efficient knowledgeable and personable! This company and the folks that work there are really just all top notch! I can't recommend them enough!:)

Malik Siraj A.

8/22/2020

They were very professional in setting up the appointment. Skip showed up on time; did a fabulous job. He was informed and friendly. Will work with them again if I need a plumber.

Jessica O.

05/02/2019 12:00:00 SA

Daniel and Dennis were very professional and replaced our toilet after snaking it was unsuccessful. They were fast and disposed of our previous one, which we were pleased about.

Lori S.

07/11/2020 12:00:00 SA

Jermaine was wonderful, and if this was a review of him, it would be 5 stars. I used Marines for a small gas leak in the oven. Jermaine replaced a small elbow pipe and was finished in 20 minutes. The cost was $385. If I wasn't so eager to use my oven again I would've used another company. For 20 minutes of work and minimal material cost, it seemed to be an excessive amount for labor. I doubt we will be using them again.

Jenn K.

10/10/2017 12:00:00 SA

Shaun came to check out my blocked toilet. He was great with my dog and very friendly. He explained what he thought my problem was and before he started anything he explained what my options were. Quick, easy, and super helpful.

Andrew M.

9/20/2021

Marines Plumbing is responsive, reliable and super knowledgeable. Everyone I spoke with was super helpful and friendly. We needed help with a vanity sink installation and Marines plumbing came to our rescue. Jermaine was very knowledgeable and professional during both the estimate and installation. We can't thank them enough for their help with their quick response! Thank you. We will be using your company for future projects!

Laya O.

5/23/2016

With any service company, I am always hesitant when scheduling any sort of visit. However, this company was great!

I have been having issues with a mysteriously clogged bathroom drain for about 5 years. I have had three other plumbers come out to fix it, but the drain would only work properly for about a week. Eventually, I just stopped using that sink. When Marines came out, they were able to finally pinpoint the real issue! There was something (we were not quite sure what it was) stuck in the drain. Finally a permanent fix!

On top of solving the issue, they were very courteous and arrived promptly. I will be using them in the future.

Steve W.

02/09/2017 12:00:00 SA

Was doing some remodeling and ran into some plumbing issues. Broken flange, and a calve leaking. After a few minutes of talking to one of the guys who was doing work in the neighborhood he showed me what I needed to make my problem easier to fix. Was very interested in helping. And just that few minutes I wax on my way to fixing my problem. If in run into a another problem I know who I'm calling. Being owned by a veteran is a big plus. Simpler Fidelis.

Feras S.

09/05/2017 12:00:00 SA

Shawn showed up on time today. Did a fantastic job. It was just a shower cartridge replacement but it got complicated because some of the internal parts were very hard to remove. They were stuck (fused) together. Shawn was patient and persistent. He kept working it until it was done right. I am very satisfied with Marines Plumbing and with the work the Shawn did.

Chris D.

01/08/2018 12:00:00 SA

I called Marines plumbing today for a busted pipe and they were able to put me on the emergency call list. A technician was to my house within two hours. Shawn called when he was 40mins out to let me know his arrival. He arrived and was very knowledgeable and nice. He explained what he suspected to be the problem and provided an estimate for my home warranty. He waited till they got back to me so he could start the work and was able to get everything done in like an hour or so. He gave me tips on how to winterize the pipes which I found very helpful being a new homeowner and single women. I would 100 percent recommend Marine Plumbing and Shawn!!!

Edward N.

5/13/2020

We called Marines Plumbing after our regular plumber, a friend who owns his own company, explained that he was keeping his crews closer to home due to the pandemic. He recommended Marines Plumbing.

We had a relatively easy job - replace an outdoor faucet that was leaking. Marines Plumbing was very responsive, easy to work with, and highly professional.

Once the appointment was set, we were notified by email and text of the schedule and we received additional texts as reminders. On the morning of the appointment a final text was received to let us know the gentleman was on his way and shortly thereafter he called to let us know he would be arriving in approximately 10 minutes.

Dennis is courteous, professional, knowledgeable, and was kind enough to offer options -- rebuild the current faucet, replace with a similar faucet, or replace with a lever-style faucet that would last far longer. We took the third option.

The entire job probably took 20 minutes, maybe 30 minutes at the most. The work is excellent and resolved the problem in short order.

Oh, it also helped that Dennis is prior Navy -- 22 years of service. Thank you for you for your service, Dennis!! As a retired Naval Officer -- FLY NAVY!!

Wayne S.

12/19/2022

Appointment scheduling through Yelp was easy. I was able to get an appointment for the next day. My service did not start out well. My time was 12-4. By 4:05 I called the office because I had not heard from my technician. I was assured he would call. 2 more calls within the next 2 hours only to be told the same thing. I did not hear from my technician until close to 7:00. My technician apologized and said he got stuck at another job that took way longer. I understand things happen but the office should have at least been aware and notified me that my technician was going to be late.

However, once he did arrive, he was nothing but professional and courteous. He was quick in finding the leak and started repairs. He also recommended preventative solutions to minimize potential of future leaks. I do not want another leak but if it happens I would definitely use them again.

Dustin C.

7/23/2017

Quick response and great service. Submitted request for a non critical broken pipe and asked for a Thursday appointment. No problem. Showed up on time, fixed as requested. Everything was explained and the job was left clean and neat. Absolute professionals. Will call them again in the future.

Colin D.

3/17/2017

Thought I could fish a supply line on my own, but it was beyond my ability. Called marines plumbing. Kyle arrived at my house about an hour later and in short fashion got the line squared away and had my ice maker back in business for a reasonable rate. I will use them again and definitely recommend.

Mahesh U.

01/12/2022 12:00:00 SA

Barry was a rockstar. Helped us with a complicated electrical project. Was communicative, showed up on time, explained everything and answered all my questions and did the job efficiently and effectively. Will definitely work with him again!

Jeff E.

1/25/2022

Called for a leak under our kitchen sink. We're in the process of selling the house, so this was obviously a concern. Marines sent Jason out and it was a very simple fix that he accomplished in less than two minutes. Best part? No Charge! Would definitely recommend and use again!

Dr. BB B.

02/10/2018 12:00:00 SA

These guys are awesome. I had a plumbing issue with my kitchen sink. It wouldn't drain. After reading all the wonderful reviews regarding marine pumping, I decided to go with them. From the moment Dan arrived, I knew I was in good hands. Although my issue wasn't resolved on the same day, Dan was able to fit me in the following day to try another option. The next day, while I was waiting for a call from them, Dan called and stated that they were already at my home and the drain issue was fixed from the roof. I was pretty impressed. I am so glad I went with them. From the time I reached out via yelp, to the time my issue was resolved, I received quick responses each time I called or emailed. I felt like they were very honest and straightforward, and they actually worked hard to resolve my issue. I will definitely use them again.

Jason C.

02/01/2017 12:00:00 SA

Wayne was extremely helpful and knowledgeable throughout the process. He got the job done quick while informing me of his past experiences with similar issues. I would recommend this company to anyone!

Dylan G.

02/05/2018 12:00:00 SA

Just moved in to a new condo and was having trouble getting our water hot. Called marine plumbing and had a specialist Shawn come check it out straight away. He was able to find the problem and get it fixed with in the hour. Great service and efficient so I give them 5 stars.

Elliott C.

11/07/2016 12:00:00 SA

I called on a Friday and specifically asked for a first available appointment time. The young lady who took my information and scheduled the appointment was really professional, helpful and just a pleasure to talk to given the really stressful situation associated with any home repair work.

When Monday morning came around, I received a call during my appointment window from CJ saying he would be on his way. He came up and after I described what was going on, he was able to diagnose immediately. My garbage disposal was not responding to a reset and probably needed to be replaced. Also it looked like the previous owner DIY'd the plumbing underneath one of the sinks. CJ gave me an estimate and told me he had all the things in his truck.

When he was almost done with the work, he realized that some of the previously installed parts could be re-used so he revised his quote which ended up saving me an additional $100. When I mentioned that I found them on yelp, he also added on a $50 coupon which dropped my total even more.

Overall, I'm really happy with the experience and I'm glad to recommend them for any future service requirements.

Tina C.

5/30/2020

Excellent service with reasonable prices. I've used them now on two properties and will continue to do so. They were prompt and did a great job.

Kyle L.

9/19/2019

Sean and Robert did a great job on replacing our faucet. Sean came out for a leaky faucet, diagnosed the problem, ordered the finish on the faucet we needed and he and Robert came back a week later (at my convenience) and installed it in less than an hour. They also provided great tips on products for ridding calcium build up and drain clogs. Wonderful service men. Alexa was also very helpful in getting us scheduled. Thank YOU Marines Plumbing, we will be using you again for our kitchen back splash!

Jennie A.

07/10/2017 12:00:00 SA

Had a great experience with Marines Plumbing. Very professional from beginning to end. Sean came out and fixed several things at my house for a very reasonable, low cost. Highly recommend this company!

Rohan P.

4/13/2018

Dan L and Kevin did a good job snaking the kitchen sink. Thanks for the quick service.

Kcin A.

8/14/2020

Robert Brown is wonderful. He replaced hose bibs and a bathroom faucet for me today. Not only did he do a great job, he is very polite and wore his mask/ practiced social distancing. He is now my go to plumber and I will be referring him to others.

Jennifer B.

06/10/2018 12:00:00 SA

Marines Plumbing is top notch! These guys were fast and professional. They even called to follow-up after the appointment. A service company that actually took the time to call with ways we could prevent needing them in the future.

Erin E.

10/30/2019

These guys are outstanding. We had a leaky kitchen faucet, and they were able to send a tech out the same day to troubleshoot it. We opted to purchase our own and they installed it in less than an hour the next day. Our tech, Dan, was super professional, friendly, and did a great job. Great pricing with options when compared to others. I would absolutely use them again and highly recommend their services.

Andrew L.

09/03/2019 12:00:00 SA

Wanted to add another positive review for Marines Plumbing. They came out with an estimate to replace two toilets at my apt and everything from explaining the estimate to the installation itself was handled professionally and smoothly.

After we had signed all the paperwork, there was a minor hiccup in shipping one of the toilets. Marines Plumbing called me ahead of time and asked for my preference in rescheduling installation or figuring out other options given the unexpected delay.

I wish I remembered the name of the guys who came out to do the installs, but they were top notch and Marines Plumbing is going to be at the top of my list in terms of who to call if I run into more plumbing issues.

Sami E.

5/16/2020

Marine Plumbing Review - Here is my sorry that I sis not want to share bc the dispatcher was extremely nice and the plumber was nice.

I needed a plumber to come fix something extremely small. We chose a plumber bc we were unable to find the part. Had a recommendation through here and got an apt for May 4. The plumber arrived on time. He did not have a mask, gloves and didn't even look very clean but I didn't want to judge. He goes checks my shower and instead of being able to fix my problem a $12 part- he wanted to replace my entire shower for $929. We waited for my husband to get home and that's when the price got down to $348 or something like that. We declined and he offered some advice. I handed him my card to pay for the visit $30. He went on his way. My husband went to Home Depot and found the part and fixed it. A day or two later I began receiving fraud alert messages from my bank. Someone was making purchases for phone cards in Mexico. THE ONLY place I had used that card was to hand it to the plumber. That being said, I can't prove it.

I would not recommend this company bc they tried to gouge me. I did not want to share the story bc the dispatcher was really nice. I shared the story because the person managing their social media was rude and accused me of lying. So, you can use them if you like but this is my story so you can make an informed decision when choosing a plumber. I don't trust them and I chose them bc they are veteran owned and marines. I'm a huge military supporter. Thanks!

Maureen C.

10/09/2019 12:00:00 SA

Trevor was wonderful. He got the job done, was very neat and professional, and was extremely pleasant. This is the second time I have used Marines Plumbing and I have been delighted with their services both times. I would definitely recommend them. :)

Rafi A.

5/24/2022

Following our review of October 2021 (shown below), we confirm that James King (of Marines Service Co.) is a sure and reliable brand.

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In September 2021, we contacted Marines Plumbing and others for estimates on repair and installation. The diagnostic/initial visit was scheduled within a reasonable time frame and James K. was the tech assigned to us. We chose Marines Plumbing because they offered the most competitive estimates and also because James was professional, he wore mask and shoe-covers, and he was very detailed when providing explanations and information. In the end, we chose to have all four toilets in the house replaced; and we couldn't be happier with the superior service provided by James. We are not giving 5 stars because of a minor issue we experienced when contacting the company's scheduling office for a callback - even though it the end all turned out well.

Pawan P.

10/13/2021

Mike was amazing, he fixed the problem and cleaned up afterwards. There was issue with the water pressure regulator and he helped to replace it and fix one of the faucets as well.

Desiree P.

03/07/2021 12:00:00 SA

The woman answering the phone was PHENOMENAL! I believe her name is Heather. Sweet, kind, attentive, and very understanding. I called 10 minutes before the closing time on a Saturday with a tenant's basement clogged and dirty water everywhere. Instead of simply getting rid of me due the business closing for the day in a few minutes, she contacted the owner and ALL of their service folks. She went above and beyond and deserves exceptional praise! THANK YOU!

And the service man, Drew was also wonderful. Very knowledgeable and honest.

Irvin N.

8/20/2020

Great Plumbing Company and gained my trust. Marines Plumbing is an excellent organization and they have great customer service. Prior the plumbing tech arrived, we received text messages with the technician' information so I knew before the job starts who was doing the work.
Dan did an excellent job, and even explained everything that was going to take place. Dan job knowledge and personality ease any concerned we had prior. I will be calling Marine Plumbing for our next project (water filtration system) in our home.

Mary S.

05/09/2016 12:00:00 SA

Tried Marine's Plumbing based on Yelp reviews, and they did not disappoint. Had a water leak into my kitchen ceiling from the upstairs bathtub. Terry was able to identify the source of the leak as coming from the overflow plate. Minor cuts in the ceiling drywall and a replaced rotten gasket and no more leak. Did not get a second estimate , but the final cost was $239.60, which sounded pretty good to me. Would definitely call them again. Thanks, Terry. You were a pleasure to work with.

Nikki S.

8/15/2017

This is the second time we called Marines Plumbing because we had a good experience the first time. Our sump pump was broken and we needed help asap. The ladies that answered the phone were very nice and helpful. They constantly kept in touch with me about the appnt and called this morning to let me know that the tech would be able to come earlier. Our guy was Big Dan. He was great! The sump pump is in a crawl space, which is not the most comfortable place to work, but Dan got in the space and worked hard under bad conditions. He explained in detail to me what was wrong and the measures that needed to be taken, and also gave me some information on what to do with the water damage. On top of all that, he even took a look at another system which was also having issues (he didn't have to do it but he went the extra mile). The pump was replaced all within the same day. I would definitely use Marines Plumbing again and recommend it to friends as well.

D Y.

4/14/2017

I was able to schedule for service the same week. Bear and Ron were as good as it gets. They were professional and made sure everything was satisfactory before leaving. Prices are fair market. I would definitely recommend.

D R.

06/01/2022 12:00:00 SA

The faucet in our 1/2 bath leaked and the toilet needed an adjustment. Jack fixed them both. He was prompt and efficient. He was also very courteous.
This is the first time I have used this company and I will definitely use again. My husband is a Vet and we like to use Vet owned businesses.

Kori S.

7/13/2020

We had multiple plumbing issues going on in our home and James was thorough to get to the bottom of them. He worked efficiently and always kept us informed with what he was doing. We highly recommend them and will use them for all of our other plumbing needs.

Joel A.

05/10/2017 12:00:00 SA

These guys saved us today. My wife and I moved into a new place and discovered that the previous tenants left us a major clog. Bear came out to my house this morning to figure out why my kitchen sink wasn't draining. I was at a loss after five days of trying to take apart the pipes under the sink and putting cleaner down the pipes. Dirty dishes piled up everywhere. Bear was able to isolate the clog and clean out over two feet worth of solidified grease that had formed deep down in our drains. After nearly a week without a functioning kitchen we're very happy to have our sink back and that Bear was able to fix everything so quickly. Strongly recommend Marines Plumbing. We plan on bringing them back soon to help with renovations.Thank you Bear and although we don't hope to have a clog again, if we do I know who I'm calling.

Alexis M.

11/11/2018 12:00:00 SA

Excellent service and very fair prices. I purchased a new home that needed quite a bit of plumbing work done (a new kitchen faucet, broken toilet, loose shower nozzle, and corrosion on a water heater pipe). The technician fixed everything and clearly knew what he was doing. The most amazing thing, though, was that he was also a certified gas technician which was a HUGE help because I needed someone to check out the fireplace (which we were unable to start during the buying process). To have a single person so capably check out so much in my home helped take a lot of the new-home stress off of me.

Truong N.

9/16/2021

I unfortunately was paying $500-600 quarterly for water in Sterling until I realized it was because of a service line leak. I'm located in Loudoun county, a leak in the service line between the meter and your home's main line is your responsibility so I had to find a plumbing company.

I called and spoke to a few companies but decided to go with Marines Plumbing. They were very courteous, detailed oriented, knowledgeable and was explaining the materials and why they were doing each step, gave me different options on what to use. Most of all, there were no extra sales tactics, which I highly appreciated. The job was done in 2 days and they installed, clean and got everything inspected by the county. I highly recommend them for a professional plumbing job! Shoutout to CJ, Eric, and Alex for a wonderful job and exceeding my expectations on their customer service!

Amy L.

08/05/2015 12:00:00 SA

I cannot say enough good things about this company! I have never had to hire a plumber before, so off to yelp reviews I went. Marine's Plumbing had great reviews, so I decided to call them, and I now know why. I needed someone to come out the following morning because of my schedule. The owner moved his schedule around to accommodate me. I received a text that he was on the way with an ETA. He was right on time! He was very up front about costs and billing. He was honest and reasonable as well. I felt comfortable with him in my house, and cleaned up after having to take drywall down to find a leak. I highly recommend this company and will be using them for all of my plumbing needs!! Support our service members! Semper fi!

M. P.

7/21/2019

Recently had James, with Marines Plumbing, come out to our home. James was thorough, extremely knowledgeable, and took his time explaining information. The price was reasonable and highly recommend checking with Marines Plumbing before starting anywhere else.

In addition, Krissy (spelling?) was kind and went the extra mile during our conversations.

From start to finish, positive experience with the company and will be utilizing in the future!

Josh T.

04/04/2017 12:00:00 SA

I placed a call to Marines plumbing yesterday to ask a few questions about the installation of a PRV valve. Rather than 'guessing' over the phone, they were happy to send a technician to our home the following day (today). I received an open and honest estimate, and even received advice on alternate options I should consider. The house visit and estimate were 'no-charge.' Although I didn't have them install the PRV valve today, I'll definitely be calling them for my next project. Thank you for the professional service.

amanda s.

08/03/2019 12:00:00 SA

They did a great job--they came the next day, and the young former Sailor installed the faucet quickly. Will definitely use again. And, I love that it is veteran owned and operated.

Joanna M.

2/29/2020

Requested a quote to replace our HWH from them online and when Jermaine came out the quote was so reasonable that I opted to have it replaced right there and then.

Jermaine was very professional, was crystal clear about what needed to be done and figured out a way to reuse some parts that were already in place to save us a little money. My system is now fully up to code!

There was no mess left behind and all in all he finished the job in just about two hours. Will definitely use again.

Karen S.

5/17/2022

We came home late to a large water stain on the ceiling beneath the bathroom. A neighbor recommended Marines Plumbing. We called at 10 pm and spoke to a woman on the phone who took our information and said we would get a call back in the morning. As promised, by 7:30 am we were called back and quickly put on the schedule for 8 am. Jack, our technician, was prompt, courteous, and professional. He quickly identified the source of the problem and walked us through the process. His work was neat, and thoughtful. Will be calling back for future work!

A S.

08/10/2020 12:00:00 SA

I am sure everyone anticipates the dreadful call to the plumber, much less has their favorite, but I can say that has all changed after today and my experience with James and Marines Plumbing. To begin with, a very professional, warm, and friendly representative for the company, as well as a very informative and detail oriented technician who contacted me before the appointed time to say he was enroute, and put my mind at ease as I explained that I had not one, but two toilets that sounded like they were about to be out of commission. Due to Covid, he wore a mask, his gloves, and footies, and explained step by step what each issue was as he took photos and got to the root of the problem and issues of both toilets in both bathrooms. He gave the best options for the longterm (and I mean long) rather than a short-term quick fix that will have us calling Marines Plumbing or going to a hardware store within the next year, and that meant so much to me. This is business you look for, and I found out they help with bathroom remodeling.
Another thing that really stuck with me about James is how he was willing to take a look at a valve behind our refrigerator to see if it was on since the refrigerator water dispenser and ice had suddenly stopped working free of charge. He explained how we could further DIY the situation before calling the repair-service, or he could fix it. I figure requesting him to install a toilet and a stop valve is a lot. What a great experience so far!

Laura H.

04/04/2022 12:00:00 SA

Fast response, great communication and extremely reasonable prices. Only quoted/sold us for the work we requested. Didn't try and up-sell additional items we didn't need. Awesome job!!

Justin D.

3/13/2020

If you're reading these Yelp reviews trying to find a suitable plumbing service, you can stop your search now. Marines Plumbing is an amazing company that is the definition of above and beyond. My technician was Robert and not only was he truly professional but he was also very informative and thorough with his work. While initially called in to fix a sink issue which he resolved in a very detailed and efficient manner, we got to talking about other plumbing issues I was having with my toilets. Robert took it upon himself to review my issues, educate me on the solutions needed, and set everything up for me so I can work on my issues myself, which I was able to easily complete with his advice and instructions. What separates Marines from other plumbing services I've used in the past is they complete the work they've been tasked with while also going into detail in educating you on what they're doing to give you a better understanding of how everything works. There's really nothing else you can ask for from a company.

A J.

03/12/2021 12:00:00 SA

Highly recommend. James was spectacular. He was knowledgeable, courteous, professional and went out of his way to help me to get the best service possible. James was also patient and answered all of my questions and was a pleasure to work with. He followed up and was very personable. Highly recommend.

Ken H.

4/30/2020

Outstanding service ! Very professional, polite, knowledgeable and would recommend and utilize for any future plumbing needs. Highly recommend!!

Jian C.

09/10/2015 12:00:00 SA

I had a pipe leaking in basement. After checking reviews on yelp, I decided to call Marines Plumbing. Great customer services, I scheduled for the next day and plumber arrived on time. He found the problem quickly and started to fix. It took him about 40 mins to finished the work. That was amazing. He did not seal the dry wall but give me detailed suggestion and instruction on how to seal it. He also clean the working space thoroughly. Thanks

M N.

4/23/2018

Excellent service. Used this company now multiple times and always professional, timely and very responsive service. Trevor was our most recent technician and he was fantastic. Quickly diagnosed the problem with our leaky toilets and successfully completed the job. He also was an expert in washing machine replacements and was able to help us avoid additional charges from the installer (a separate company) based on his expertise.

Caitlin G.

7/23/2021

We had a great electrician experience with James Jordan from Marine's Plumbing. He was always on time, courteous, and made an effort to find to find the best solution to our problem while trying to save us a few bucks along the way. Highly recommend!

Rachel B.

7/20/2017

I can't say enough great things about this company. We are a marine family and simply went with the company for the name and it's yelp reviews, great choice! From the time they answered the phone and got us scheduled to the very end with cleanup, they were fantastic. We just moved into our new house on Saturday, I called on Monday and they were able to get me in in a timeframe that works for my schedule that week on Wednesday. They even called me on Tuesday to let me know they had a cancellation and see if I wanted that timeframe.

Mike, our service guy called to let me know exactly when he would arrive. He was polite and personable, he had a tough Job and got right to it. We had a few options and he let me make the best choice for our house. I was pleasantly surprised the estimate was very reasonable for the amount of work. With renovation on the way, we won't call anyone but Mike at Marines Plumbing!!! Awesome job guys. Thanks.

John M.

6/15/2018

Really impressed with the work that was done by Marines. Pricing was fair. Shawn was kind, efficient and knowledgeable. We had a sump-pump battery backup installed. Shawn explained why our current setup was inefficient, quickly remedied our situation and installed the back-up. What I also liked was that he identified potential future problems for us to keep an eye on (older water heater). However he did not force me into buying anything. That was refreshing.

I will call Marines again (hopefully not too soon) and even ask for Shawn!

Eavan M.

07/05/2023 12:00:00 SA

Ten out of five stars! This company came highly recommended to me by a local realtor. Efficient response from start to finish, starting with Cassandra's customer service in the office and with our plumber, Jermaine Edwards. A+ for professionalism and patiently explaining the plumbing situation to me and giving his recommendation for best solution. much appreciated as we are remote managing landlords of this property. He went above and beyond too to help me anticipate some future work that may be needed (given age of some other devices) and some additional recommendations that make for smart home care. delighted to see they have electricians and remodeling as an option. one stop shopping for us from now on. Thank you Jermaine and Marines Service Co

Bill M.

09/04/2020 12:00:00 SA

Over the past few years, Marines Plumbing has been our go-to business for all of our plumbing needs: from big jobs to small jobs. They are always responsive and professional and our experience with them last night was no different.

We required an emergency visit last night for a clogged sewer line and Marines Plumbing had an expert at our door within an hour of calling them. James showed up and had us back to normal in no time. James was extremely knowledgeable and professional and he provided excellent service at a reasonable price. He kept us informed every step of the way. Another outstanding experience with Marines Plumbing and why we will continue to call them for our plumbing needs.

Emily T.

5/23/2017

Bear was fantastic and so helpful in helping us with our sump pump at our home we just purchased. As first time homebuyers we really had very little knowledge into plumbing or what problems we might run into. Bear was patient and kind enough to walk us through our entire home to explain the plumbing, any minor things he felt needed attention down the road, and general upkeep for our home. Marines Plumbing responded promptly to our initial service request and could not recommend their services enough!

Carolina C.

9/21/2017

I have to update this to reiterate that these guys should be the only plumbers you ever contact. I experienced a water leak, after these guys put in a new water heater. My maintenance guy incorrectly blamed these guys. Marine Plumbing showed up with their big guns, in the small chance they were to blame. They were not, and they were the only competent folks in the room (hvac, maintenance man, plumber). What blew me away is that they came back twice when they were incorrectly blamed for the leak, and they were ridiculously NICE in explaining the situation to folks who didn't know their stuff. What's more, the minute they were notified of an issue, Marine Plumbing called in the owner, who has decades of experience, to make sure this was resolved to my satisfaction. Even though I have been with them for less than a month (to replace a water heater).

Kathy L.

5/18/2021

Steve Katz was amazing! He helped me with a bathroom issue we had and also alerted me to some other items that needed attention. He really took time to talk to me and answer my questions. Super nice guy!

Elizabeth W.

6/17/2021

Every communication I've had with this company has been great. From the nice man who responded to my request on Yelp to the receptionist who calls me and lets me know that my technician is on their way to the technician who sends a picture and a small blurb and themselves before they arrive. The technicians wear masks, shoe booties and are very polite. James King came to give me a quote on disconnecting my gas dryer and fixing a copper pipe that had started to leak. He was friendly, personable and even sent a post card after his visit to my house. I let him know I was buying a new washing machine and he offered up some upgrades (some of my plumbing is original to the house), but there was no pressure to buy at all. I would definitely reach out to Marines Plumbing again if I have any plumbing issues.

Emily S.

05/03/2021 12:00:00 SA

I called Marines Plumbing after a basement waterproofing company told me (via email) that I needed a plumber since they believed a moisture issue in my basement was due to a faulty sump pump rather than a crack in the foundation. I found Marines Plumbing online and was immediately happy with the service I received. The young woman who answered the phone (I'm sorry I can't remember her name!) was very personable and patient as we navigated my complicated work schedule. MP was able to come out for a free estimate on a Saturday, which was very convenient, and they sent me a photo of the technician before his arrival, which was a nice touch. Jason L. arrived on time and was extremely courteous and helpful. He tested my sump pump and found no issues other than a missing weep hole in the discharge pipe, which he installed FREE of charge. I was disappointed that the issue in my basement wasn't plumbing related since that would probably have been cheaper than a cracked foundation, but I am thrilled to have found a great plumber to use in the future. I will only call Marines Plumbing going forward and hope they take technician requests because I'd prefer to have Jason come out for any future plumbing needs. Thanks, MP!

Connie B.

8/24/2021

Our toilets were leaking, and we had no idea why. Brandon came to assess and found it was just loose bolts. He didn't charge us for the visit, which blew me away. That never happens! He gained my trust and I will definitely be calling them for any future (actual) problems.

Gary R.

5/13/2019

Just recently had Marines Plumbing come out to replace a shower faucet. Bobby, the technician, was highly experienced and helpful. During the estimate process he provided several options to fit my budget. On both visits he arrived at the beginning of the arranged 2 hour window that the company had set, calling before to announce his exact arrival time. Upon arrival he put on shoe covers and put out drop clothes to protect my home during the work. The job was completed faster than quoted and looked amazing. He ensured the work was up to my standard before closing everything up and finishing the paperwork. And then cleaned all work dust/mess up prior to departing. Reading a lot of the other Yelp reviews I'll agree that the company may charge slightly higher prices but the quality and professionalism is well worth the cost and I received a 10% discount for being a veteran. Thanks Bobby and Marine Plumbing for the excellent work. I will definitely recommend you to my friends and you've earned my repeat business when I need it.

Mari P.

11/28/2017

After reading a number of reviews here on yelp I messaged the business and quickly received a message from the owner. In a short time the office contacted me to schedule a visit, with a reasonable $30 to have the plumber come out I had my appointment set for the very next business day. Like the receptionist mentioned the plumber would contact me 30 minutes prior to arrival and sure enough within 15 minutes of his call he was knocking my door. He was kind, swift and thorough fully discussing with me every option that we had for our toilets that constantly ran. I will hopefully be calling them shortly to accept one of the many options and finally get the toilets back to normal.

Tyler L.

9/24/2015

Toz and his team are always polite, professional, and courtesy. We have had Marines plumbing out to fix a frozen/busted pipe, fix leaky valves, replace piping and replace the water heater. Marines Plumbing always provides options and recommendations for repairs even if it means losing revenue. The customer is always first and for that reason Marines Plumbing will continue to be my go to for any and all plumbing needs.

TL

Tadina R.

06/06/2016 12:00:00 SA

I had a great experience using Marines Plumbing today. I got a non-emergency plumbing issue taken care of same day within 20 minutes of his arrival. The service is guaranteed for a year.

Ann G.

8/25/2016

The owner was quick to respond to my Yelp message for a quote and explained they'd come out and take a look for $30- but the fee would be waived if we decided to use their services. They were able to send someone out the next day and the guy even called earlier in the day to see if we wanted to have him come around sooner, when another customer was not ready yet. We weren't available yet- but he showed up exactly when he promised- no waiting around. It was a minor fix that we thought should be an easy task, so we appreciated that he did get it done quickly and professionally, as expected. They were very polite and easy to deal with, so we would definitely use them again.

Omer S.

10/05/2017 12:00:00 SA

Trevor came out and was really helpful. We've had on and off again leak but he was straight forward and told us all the prices up front of what could be done. He was nice and showed genuine concern for our problems. Unfortunately I had to go through a few plumbers to finally find Marines Plumbing. in the future will definitely call them back in the if needed!

Al M.

04/11/2021 12:00:00 SA

Easy business! Marines Plumbing executed as expected. Service rep did a phenomenal job representing the company.

I had my sump pump replaced and it was smooth as could be. Even after finding issues within the crock of the system, the service rep effectively addressed the issue and continued on task to complete the
Job.

I appreciated that the same rep that did the estimate came back to do the job. I'll definitely contact Marines Plumbing if (when) I have a plumbing need.

Aaron B.

5/24/2021

The price was not so unreasonable after more research. We did end up getting a tankless which Marines Plumbing did not install.

Simone B.

11/04/2022 12:00:00 SA

This is the second time we have gotten James for some electrical GFCI work. He did an amazing job and was super helpful at explaining what was going on with GFCI

Anita T.

11/27/2017

Getting guys who actually arrive at your place on time is definitely a blessing. No hustle of calling them over and over again. Well before I met this guy that's what I was used to with these other Plumbing companies. I'm definitely sticking with these one.

Aaron S.

11/17/2020

Fast response, quick scheduling. Very professional and resolved the plumbing issue same day. Night and day difference compared to two other plumbers I've used.

Jake F.

7/15/2018

Very professional and personable. They were detailed in their explanation of work involved prior to starting and were able to work efficiently without diminishing the quality of work. I will be reaching out to them in the future if I need additional plumbing work.

Ana P.

5/26/2023

Well pump went out. They came out to quickly to give an estimate. The only reason they were not selected for the job is because they would not be able to replace the pump until the next day or day after. We were without water, so that was not an option.

Jason T.

12/13/2021

James and Anthony came out for electrical and plumbing work. They both did a great job and were easy to work with.

L G.

9/29/2015

These guys were awesome, quick and so much more affordable than others I talked to. Definitely saving their number. Mike was very pleasant and easy to work with as well

Katherine A.

10/06/2017 12:00:00 SA

Arrived on time, polite, respectful, did good work. Would definitely use again.

Wayde D.

8/24/2020

We had a pretty common issue with a number of our toilet valves/floppers needing replacement and Nick from Marines Plumbing came by and had everything fixed in no time. Nick was friendly and courteous, we'd certainly recommend him and Marines to anyone asking!

Thanks!!

Nancy L.

04/06/2020 12:00:00 SA

They came out and fixed my tenants' clogged kitchen drain within four hours of my call during the Coronavirus pandemic. Fixed the problem by removing the trap and snaking the drain but the price ( $381 ) seemed pretty steep for less than an hour's labor.

Kim L.

9/27/2016

I had a leak coming from underneath my washer that couldn't be fixed by replacing the intake hose, so I called Marines Plumbing this morning around 11 am to schedule someone to come take a look and Jonathan was here by 1:15. Jonathan was very professional and took the time to truly diagnose the problem - what I thought was a leak from my washer ended up being a backed up pipe from my AC. He was very thorough in explaining what he was doing and why, and made sure to let me know an estimate before he started any work. The price was very reasonable for the service. I highly recommend Marines Plumbing!

Melissa P.

7/14/2017

Very friendly, thorough, and professional! I love that they use shoe covers to prevent tracking dirt into homes. We are a military family and are happy to have found a plumbing company we can trust. We will definitely use their services in the future.

Renee R.

06/01/2022 12:00:00 SA

Kyle was amazing. Communicated well and provided excellent customer service. Found the leak quickly and provided options for fixing. He dealt well with my tenant and worked around her schedule.

Brandon C.

04/09/2019 12:00:00 SA

I don't write a ton of reviews, but these guys are so good, I would hate for anyone to miss out on their awesomeness b/c there weren't enough stars.

We first used them last spring when we had a pipe burst around a hose bib over the winter. I wasn't home when they did they repair, but it was prompt and efficient. I asked them to come back this spring to check the other hose bib and some water pressure issues we were having upstairs. Skip and Chris arrived on time and started upstairs. The inserts in the faucets had become clogged, slowing down the water flow. They replaced them free of charge! They checked the hose bib and sure enough it was ruptured (I hadn't winterized it properly). They replaced it with updated equipment and walked me through the proper winterization procedures.

I would expect any plumber to get the job done, but these guys were friendly, efficient and happy to go above and beyond when it comes to customer service.

K. R.

12/20/2022

Called twice and left voicemail and no call back, even after a few days. Maybe just bad luck but had an urgent problem went with another company.

Likisha G.

7/25/2019

What can I say about the guys at Marines Plumbing....AWESOME...Big Dan, Jesse & LaNel (triple threat) are the best. Very informative, knowledgeable, easy to talk to, punctual and reliable. My shower faucet had the worst leak ever known to man. The guys came in and worked there magic in no time. New faucet, new tiling. The bathroom looks AMAZING. They are the best tag team! You can not go wrong with Marines Plumbing.

Matthew J.

01/08/2020 12:00:00 SA

Couldn't be happier with the work Marines Plumbing did to fix my broken toilet. From the woman who answered the phone when I called to set up an appointment, to James, who came out to fix my toilet, everyone was incredibly friendly, upfront and helpful. I highly recommend using Marines Plumbing for any plumbing repair.

Nichole H.

04/05/2019 12:00:00 SA

James came out quickly to assess a leak coming from from the master bathroom into the living room. He provided us with two thorough options. James definitely demonstrated outstanding customer service by not only help fix the problem - but he also walked me through how the problem occurred, the next steps in the process and solid recommendations on what to look for next time. We would definitely use his service again.

Lynn C.

05/01/2019 12:00:00 SA

Always satisfied with the great customer service, courteous and professional employees. Have used Marine's consistently since Winter 2016 (in old and new homes) and won't stop. Just so pleasant, honest and gracious. Just another way I try to support our soldiers present and past.

VyVy V.

01/05/2018 12:00:00 SA

We woke up to a homeowner's nightmare the morning we were supposed to leave for vacation - a pipe burst in our basement and the ceiling was leaking! We called our home warranty company but the earliest they could send a contractor was at least 48 hours later.

We luckily searched Yelp and came across the highly rated Marines Plumbing. They were able to send someone within a few hours (we called around 7am).

Shawn was our Christmas miracle! He was professional and explained every step of the repair process before he started. He was correct in his time estimate that the pipe repair wouldn't take longer than an hour. He even sent us a thank you postcard a couple weeks afterwards!

We were still able to make our flight at the end of the day and go on our vacation! I definitely recommend Shawn and his colleagues for any plumbing needs you may have.

Damian D.

06/01/2021 12:00:00 SA

Fantastic service! Replaced all 4 toilets in my house with no issues whatsoever. Will definitely be calling them for any future projects!

Joy Y.

7/13/2016

Okay so if we want the full story...Marine plumbing was scheduled to come between 8-10am. On finding out that the house had no running water the night before I called them promptly at 8:15am to cancel the appointment. The dispatcher lady said she would inform the plumber. At 9:30 the plumber said he was on his way...I told him that I had called and cancelled an hour ago to which he replied he had not been informed. He never did come to the house that day as you imply although he may have had to reroute himself since the dispatcher did not inform him. The water was turned on later that day and we rescheduled for the following day. He came that day as scheduled but did not have the part with him and then returned the next day to fix it. I guess his truck was not fully stocked.

As a professional I think you should refund us the $50 since there is already a coupon out there for such a discount. That would be the honorable, respectable, professional thing to do and would look more favorable to you as a business.

Billy H.

8/16/2016

I can't say enough great things about these folks. Trust me. Use these guys. You won't be disappointed.

Sunny H.

7/27/2017

Excellent service! Up front with pricing, easy to schedule appointments. Jamie did a gas line installation for us. He did a great job, explained all the gas lines and tagged them. He was friendly and even showed my son how to work the gas fireplace. :) We will be using Marine Plumbing for all our plumbing needs.

Zane G.

2/17/2016

I found Marines Plumbing after being shocked at the price one of their larger competitors wanted to replace a temperature mixing valve on my hot water system. Don the plumber did a professional job in a couple of hours. We had a good chat while he was working. I never knew having a valve fixed could be so entertaining. I will certainly use Marines Plumbing again.

Donna M.

1/28/2020

This should be the only plumbing company in Northern Virginia!
From start to finish this company is top notch. We had attempted to repair a toilet ourselves..haha! We thought we did a great job until we turned the water back on. Marines Plumbing to the rescue!
Jermaine was fantastic, and didn't even laugh at what we had attempted to do. Just out of curiousity we asked him where we went wrong, not that we are ever going to do this again, but he patiently showed us.
Great, Great, Great !!!!! Thank you!

Mai P.

12/27/2020

I had a contractor came and opened two tiny holes to put his hands in to diagnose the leak area. He was nice but completely inexperienced to detect the issue. He called back the company, but they couldn't come up with any solution. I had to hire someone else to open enough room to get his head in and find the source of the leak. Not the best plumber for any leak inside the wall.

PS I didn't need any duct work. The water transversed from the other side of the ceiling to the duct pipe.

Beatrix B.

05/04/2019 12:00:00 SA

The plumber who came was professional and realistic- he listened to what I thought the issue was and found it wasn't that at all but a simple leak from my dishwasher. He found two things that could be potential issues and said I had about 1 year till I had to fix them - I will use this company again and recommend them to friends and neighbors

Sara S.

09/01/2016 12:00:00 SA

Everything was great from start to finish. Great customer service on the phone, quick appointment, and immediately knew how to fix the garbage disposal. It took less than two hours. I was ill and unable to really do much, but they were very professional. He even sent a follow-up thank you and get well card.

Gale W.

5/25/2022

Our technicians, Grisha and Steve, were personable, professional and a good team. Due to an installed faulty part, they had to return and replace. Although not their fault, they returned promptly and apologetic about needing a second visit. No problem as they seamlessly worked and confirmed problem fixed. Will call Marines Plumbing again!

Kelly C.

12/21/2018

Very fast and prompt service. From the first phone call with the front desk, to the actual inspection, everything was flawless.

When I called, we got scheduled in for an inspection two days later. James arrived right on time, and took his time examining the whole house and finding needs for improvement. He also gave helpful hints to get rid of certain smells and how to keep certain areas (faucets, valves) clean. He walked me through exactly what needed to be fixed, and the reasoning as to why, and he really helped me understand.

Will be using again, thanks Marines Plumbing!

Chuck M.

7/17/2023

I have used Marine Plumbing several times in the past. For this service I needed a toilet repaired that was constantly running and also a toilet replaced that was not upgraded to the comfort height yet. Ray N was the technician on-site. He was quick with the quote and also quick with the service. I thought the price was extremely high, but didn't have the time to do it myself so I approved it. Ray was very professional and did a good job. He cleaned up the job site and completed the work in a timely manner.
Only four stars because of the price and time it took to get returned calls. Again, Ray did a great job and would hire him again.

LaTonya F.

7/23/2022

The quote was a little high, but I felt like they were knowledgeable. They have Saturday appointments, which means a lot these days.

Eric C.

12/11/2021 12:00:00 SA

Excellent service! Marines Plumbing is the right choice for any job. Jason Lemley has excellent problem solving skills and was able to find us a more cost efficient solution! 5 thank you!

Cathy M.

1/30/2020

Dennis from Marine Plumbing was prompt, very courteous, and explained my options for my leaky outdoor spigot. I could not have been happier with the service today, and will definitely call Marines Plumbing the next time I need a plumber.

Gcs S.

10/27/2021

My only problem with Marines Plumbing is they charged me over $800 to replace a shower valve and about an hour labor. The Reason? My zipcode, plus a flat rate pricing system now used by the majority of plumbers. I kid you not, the same work would have cost around $500 in a lower-income neighboring county. To top it off, when I got my bill I also saw they tacked on around 3% credit card processing fee, adding an extra $26 to my cost without ever telling me. Yes, they do good work but they take their clients to the cleaners... Doubt I will use them again.

M. T.

12/13/2018

We have used marines plumbing in the past so opted to use them again after discovering a gas leak in our new house. Dennis R came and spent a lot of time/attention to ensure the gas leak was fully addressed. He answered all questions (there were many) including those about other potential plumbing concerns. He had to come back after leaving a flashlight and went as far as coming back in to ensure the gas company rep (who just arrived) was able to successfully turn all of our gas appliances back on. We highly recommend marines plumbing and would definitely give Dennis 5 stars!

Abid S.

3/14/2022

Second time using them. Fantastic experience again. Rudy is so thorough and really makes sure the problem is being addressed not the symptoms. Highly recommend!

Sabrina E.

2/19/2021

The water main on my street broke unbeknownst to anyone on my street during a week of non-stop rain, which hid it.

Unfortunately, I am toward the bottom of a small hill where the water main's breach-water was running underground. What this amounted to was that the water table below our house was saturated and pouring water into my home at a rate that my sump pump could barely keep up with.

We noticed this because water was pouring out of a pipe from our house at a rate we had never heard before; we thought it was water from our neighbor running two hoses at full power just laid on the ground, but that made no sense after we looked around for the source.

What it came down to was two things: the end of our sump pump's exit PVC pipe was buried in our backyard (and had been for as long as we owned this house) and due to the volume of water being pushed out of the house, it was backed up and the drop out point from the house was simply flooding under our deck.

Marine Plumbing came out when called on a weekend and pointed all of this out to us within minutes. Further, they did an emergency install of a new sump pump because the old one died literally as he was showing it to us (the water was doing well, and then it just started to rise and we heard the sump pump stop).

After completing that and verifying that it was fixed, they went home and I scheduled a full, non-emergency install (cleaning up the PVC connection and adding a Check Valve to the discharge pipe).

Upon their return for the normally scheduled cleanup install, they were surprised to find the [new] sump pump still actively pushing water out of the house. As a result, they explored the true source of the water and discovered the broken water main, which led to Fairfax Water coming out and confirming it, then doing an emergency fix of their own (all thanks to marine Plumbing pointing it out!).

Due to their quality service for our emergency, I had them install a toilet in our basement for us and they naturally knocked that out too.

Debra R.

02/10/2023 12:00:00 SA

Toilet overflowed so I called this company. Eric arrived promptly, was professional, and fixed it within 3 minutes of arrival. The price was very very reasonable. Hundreds of $$ less than the previous companies I have used. I definitely recommend them. And if you are lucky you might just get Eric as your tech.

David M.

11/14/2021

Water heater pipe ruptured during the middle of the night. I called first thing in the morning, Marine Services had someone out within the hour and restored hot water quickly. They were courteous and professional.

MC H.

6/24/2019

Just had the best experience with Marines Plumbing. In the process of purchasing a new home and wanted to get a plumber to do a thorough inspection. James, our technician, was able to come on short notice and not only checked everything out, but also walked us through it and helped educate us. As first time homeowners, we really appreciated the extra information. At a low rate of $99, it was so worth it, especially to know what items to keep an eye on (water heater, toilets) and what items would be better off replaced than fixed. Needless to say, we will be calling Marines Plumbing in the future for all our plumbing needs!

Jay C.

08/11/2021 12:00:00 SA

Bobby Negrete showed up to connect our grill to the natural gas line. He was polite, professional, and efficient. What more can you ask for?

I would highly recommend Marines Plumbing, and will definitely reach out to them first the next time we need a plumber.

Elle B.

7/29/2020

Very responsive to a Yelp consult and easy to schedule with. Arrived with mask and shoe coverings. Jason was very polite and professional. Visit was about 25 minutes - half of which was him writing up report. He only needed to cut 2 small holes in my drywall to determine it was not a plumbing issue but tile issue in my shower causing leak. Unfortunately it was still $250 which I thought was pretty steep given time and effort involved, especially as leak source was quickly determined. I think I would reconsider only for large jobs moving forward.

K D.

02/01/2020 12:00:00 SA

I needed a pressure relief valve on my water heater replaced ASAP. Dennis from Marine Plumbers (retired USN 22yrs) arrived quickly after I spoke with their dispatcher. He had the knowledge and parts and quickly got to work.

While he was here, I decided to have my 19yr old sump pump replaced and a backup added. I am SO glad I did! Sump reservoir was almost completely filled with rock and mud. It was only a matter of time before a catastrophe. And the back up pump that runs on battery gives me peace of mind. I have a finished basement that I would hate to see ruined.

Fast, clean, friendly, reliable, and good work. I'd defintely use again.

Jennifer S.

11/18/2021

Marines Plumbing is the best! They show up during the time window they give you. The plumbers are friendly, knowledgeable and answer all of my questions. I highly recommend Marines Plumbing!!

Peter C.

09/02/2019 12:00:00 SA

Excellent service done in a very short timeframe. The plumber was extremely professional and knew exactly how to correct the issues we were having. Also was able to point out some deficiencies that clearly needed to be addressed before it could lead to bigger issues down the road. Absolutely will use again.

Marlana F.

2/19/2015

We had a FANTASTIC experience with Marines Plumbing. We were able to schedule an appointment for a frozen/busted pipe within 24 hours of contacting Marines Plumbing. Ray was on time, professional, and beyond knowledgeable. He first took us through each charge that was necessary to fix the pipe, and upon our agreement, starting working. Within the hour, he had identified the busted pipe, replaced it, and had the entire area cleaned up. He then reviewed the invoice once more to ensure he completed all the work he was charging us for. He even helped us (first time homeowners) with some of the insurance information and steps we would need to take to file a claim.
After he left, I was curious and I double checked his prices for the area, and found that they were among the best in the area!! Marines Plumbing is an honest, hard working business that simply wants to help you with your plumbing needs.....you don't find this integrity in many companies these days. We are definitely keeping his card on file for any future work (or emergencies). We appreciate all his help and can't thank him enough for his service (plumbing and to our country)!!!!!

Ralph M.

12/05/2017 12:00:00 SA

These guys were spectacular! They called early to let me know they were coming. They arrived right on time. They did great work and they did it quickly. And on top of it all, they saved me a lot of money by simply removing and replacing the shower cartridge (which I was unable to do on my own) without having to cut and replace pipes. I highly recommend them. They are highly professional!

David L.

1/28/2022

Absolutely phenomenal and professional service. Highly recommend them without any hesitation. A+++. Thank you for servicing our community.

We had an old and tricky shower mixing valve leak and Anthony L from your company was able to fix it without having use to do major repairs! Thank yoy, thank you, thank you!

David L

Reyna P.

7/29/2021

We wanted an additional hose bib for an outside faucet. Daniel was able to come the next day for a thorough estimate, and a week later, the job is done and done well!! And the cost matched the estimate exactly!! Marines Plumbing has done a lot of work for us, some emergency repairs, some planned repairs. They are always polite and friendly and they know their stuff!! I give them my highest recommendation!!

Patricia B.

1/18/2018

I contacted Marines Plumbing because they were so highly rated on Yelp and needed a reasonably priced plumber for a small job. Shawn came out and spent two hours with me trying to help me find the water shut off valve (the builders had put behind the fridge). He was super knowledgeable and incredibly patient as we looked all over the house - I am sure I was the nightmare client. He had to come out a second time once we found the water shut off and had the issue identified and fixed within about 15 minutes. Another plumbing company would have charged me an arm and a leg for their time and Marines Plumbing was incredibly reasonable. I have already referred them my neighbors and will definitely use them again!

Prima B.

3/17/2020

Nick Kiser from Marines plumbing really made our family happy. We've been experiencing cold showers for quite sometime and he fixed the issue instantaneously! My son dreaded getting in the shower, now we're having a hard time getting him out. It's just nice to have a courteous and reliable veteran owned service local to our area. Thanks Nick for making us enjoy our bathroom again!

Jeff W.

03/06/2018 12:00:00 SA

Great job. Showed on time, treated my house with respect and did the job. They were even kind enough to agree to give all the whole plumbing system a once over so now I know where to focus my attention next. I've already recommended them to a friend...they also got great service!!

Craig W.

1/26/2018

They came early (after calling to check), they were neat and efficient. They were fast and professional. Very pleased. They installed a kitchen faucet.

I am updating my review. I called them for a new service issue recently. In this service call I felt that while they did a good job they significantly overpriced the work based on the level of effort required. I did raise my concerns with the plumber and the owner. Unfortunately I was not able to get them to make what I felt was a fair adjustment. They are competent and do good work but in my opinion their pricing can be an issue.

Frank D.

8/23/2019

Had a visit from Trevor of Marines Plumbing yesterday. Have what's probably a 20 yr old Toilet on a first floor Powder Room which my wife contacted the Owner about to have it looked at. Bottom line from Trevor was to Fix it would've cost approximately $300 so it made sense to replace it with a new, more efficient and better looking one.

What I liked best was that he showed me several options on the iPad he uses to make all notes and proposals on. They definitely use high quality gear from Fergusons over stuff from any Big Box Stores whicj Trevor showed true professionalism by not slamming them. He also pointed something out which I didn't even think of - to go with a Round Type Bowl instead of the Oval one due to the small size of this downstairs powder room.
Trevor is also a sportscar lover and engaged in some great conversation while looking mine over! Big plus!

However, I just couldn't get over the fact of spending $800+ to replace a toilet that's only warranted for 2 Years with them. Yes I realize it may be better quality and be installed by a trained professional with an option to add their Enlisted Package for an additional $150 that discounts both Parts and Labor by 15%. Both Lowes and Home Depot offer 10% discounts when Marine Plumbing only offers a 5% one - unless you drop the extra $150. For a Former Marine Corps 1stSgt I actually thought I'd make out a little better, which is the only reason I couldnt give 5 Stars.

Semper Fi Marines Plumbing!

Michael D.

11/14/2018

I just moved and am using Marines Plumbing again. The service I received the first time was great and their results were of very high quality. You only use a company multiple times that does great work. Their owner is also very responsive, which I appreciate.

Laura T.

12/30/2017

Had to call Marines Plumbing again as I needed to replace a toilet. I had Mike this time and he was outstanding. He explained the entire process to me. Let me know about some issues that could potentially be below the surface and how much those fixes would cost. Then showed me the options in replacing the toilet. Once we made the decision he went right out to pick up the new toilet, came back, replaced the toilet and let me know that there were no issues. I was very grateful for his honesty and his extremely quick work. I will always use this company for any plumbing needs. I'm so happy I found them!

Guy R.

8/25/2022

Hired twice. Once to replace main water valve and again a few years later to replace water heater. Excellent service both times.

Nicole O.

11/04/2015 12:00:00 SA

When we combined households I realized that my Fiance's water did not get very hot! While he was not stressed about it, I couldn't take it any longer!! So I searched Yelp to find a reliable plumber that could replace the hot water heater. Marines Plumbing had a great review and it felt better being owned by a fellow Vet. They were able to come out quickly and give me an estimate. We followed up with them and made our appointment. I was not home during the time but my Fiance said Wayne came out to do the work. He thought he was very professional and gave a good description of everything. When I arrived home that night we had HOT WATER!!! I was so excited :)
We were also quite surprised that they followed up with a thank card! We however owe them a big THANK YOU for their professional work they provided.

Gilbert T.

4/26/2017

These guys are great. Had some bathroom remodeling work done and contractors did a shabby/horrible job of installing the toilet. As a result there was a slow unnoticeable leak every time we flushed the toilet. The leak caused water damage to the sub floor and leaked through to living room ceiling. Wayne was able to fix the leak and prevented us from replacing the entire sub floor, saving us thousands. Great job and thanks again.

Ellen A.

03/08/2022 12:00:00 SA

Very knowledgeable and responsive! Received a written quote within 20 minutes of the initial visit. Willing to beat other prices.

Nada A.

05/01/2020 12:00:00 SA

I had a small leak from the master bathroom into my kitchen. I thought this was a small issue. I called Marines Plumbing and they sent Skip.. He was extremly smart in diagnosing the problem. He told me the issue is big and I need to take care of if right away.

I ended up having to remove my tub and probably will remodel my whole bathroom. Everything Skip said in the first visit was right. His advice saved me from potential bigger problems in the future..

Highly recommended ..

Rob C.

05/10/2016 12:00:00 SA

Marines Plumbing is Awesome! Jonathan was prompt, courteous, professional, and got the job done! We had leaks on every toilet, and one wasn't flushing correctly. We also had a bad clog in our sink. He gave us the estimate before starting the job to make sure we were okay with the price. He fixed everything and then showed me that everything was working properly. No complaints here! I highly recommend!

Hong P.

12/01/2021 12:00:00 SA

Kyle came to fix leaky faucet. Very responsive, professional, and reasonably priced. Would def use this company again.

Josette H.

05/10/2022 12:00:00 SA

No one likes to find out they need a new water heater, but Mike gave me all my options and was able to get the job done today. He and his apprentice were professional and courteous.

Jared Z.

03/12/2022 12:00:00 SA

Marines plumbing has done a couple projects at my home and they always do a fantastic job. Their electrician James was very knowledgeable, and did a fantastic job. They will definitely have more work from me coming their way.

Kimberly G.

03/08/2023 12:00:00 SA

We had several questionable items to have checked around the house, and one big repair. Nothing was an emergency, but their response time was quick.

Michael arrived on time and after surveying all the jobs, gave a quick & thorough estimate, explaining all options. (He had been to the house to complete a large repair last year, and was familiar with our home.)

The work was completed correctly! Michael is friendly, respectful, and (most importantly) knowledgeable! I appreciate his service!!

Heather B.

07/02/2020 12:00:00 SA

Not sure why it was necessary for your truck to drive over 85 miles an hour in a 55 mile an hour zone from Purcellville, VA to get on the toll road 267 towards Dulles at 5:45pm on Wednesday, July 1st. I certainly hope someone was not in the hospital or hurt, but there is no excuse for the running up on the bumpers of the cars in the left lane, slamming to the right lane to accelerate and cut the car off in the left lane to then do it again 3 or 4 minutes later. I hope you have GPS trackers or cameras in the vehicle see for your yourself, but I can definitely say that Marines Plumbing left a definite impression on me by their actions on the road, and it was not positive. Best wishes to you!
PS - See photo for license plate number

Owner did respond here and stated they have GPS trackers in their vehicle but nothing about their driver driving 30-35 miles an hour over the speed limit. In Virginia is Reckless Driving at 20 miles over and this driver was going 30-35 miles over the speed limit.

David S.

12/21/2018

James at Marines Plumbing did a great job at my house. I had a few fairly minor things to get, and James did a great job explaining the pricing and the work performance was top notch. I highly recommend them for any sort of plumbing project.

Brit N.

3/22/2022

Rudy is the best! He was very thorough, considerate and patient with his explanations. It was my second time using Marines Plumbing. I first used them 2 years ago for a large plumbing project and today to replace 3 toilets. Great service every time.

C P.

11/17/2019

Just had my hot water heater replaced this week and James was excellent. Articulate, thorough, professional, and courteous, he got the job done quickly, quietly and without any issues. Very competitive pricing and excellent service. Will use these guys again for future needs!

John K.

10/17/2021

Pressure valve went out in house. Picked because of great reviews nice there wasn't service charge. Came early because of cancelation. Plumber was actual former marine. Have relatives who were marines and want to graduation in CA. Took a few hours to fix and had to get part and redo pipe connection b/c leak. A bit pricier than expected but I don't really have context.

Brendan M.

02/07/2016 12:00:00 SA

Honestly, we couldn't have had a better experience with Marines Plumbing yesterday. Mr. Jonathan Drew was a first rate professional, extremely knowledgable and went out of his way to explain some of the issues were were having along with ways to prevent future problems. I highly recommend using this company to assist you with any plumbing services you might need.

Chanel Z.

08/11/2021 12:00:00 SA

Excellent customer service. Daniel took his time to explain the issues with my pump and immediately found the problem to my leak. He was very thorough with his diagnostic procedures. He really made sure I understand how the pump system was failing and would cause additional catastrophic damage to my basement. He gave a very fair price and suggested additional things I should do to help with my wet basement issue. Extremely satisfied and would highly recommend!

Kelly H.

07/03/2019 12:00:00 SA

When my hot water stopped heating water, I contacted Marines Plumbing based upon the reviews here. Dan and Rob showed up at my house the same day, performed the standard tests, and recommended replacing my water heater with a new one. Dan did a great job explaining the issues and I could tell he was being completely honest with me. The next day Dan and Rob installed our new water heater and even replaced some of the plumbing the previous homeowner had someone else install improperly. Thanks for the honest assessment, excellent workmanship and military discount. We will be calling Marines Plumbing again in the future!

Sorosh K.

12/27/2018

WOW! Don't associate these Marines with integrity! I was quoted almost 70% less from multiple local companies to test a back-flow.... no wonder they don't quote prices over the phone!

Sheryl M.

12/12/2016 12:00:00 SA

We used Marines Plumbing for a clogged kitchen sink due to the Yelp reviews. They explained what was being done and checked several times before leaving ensuring that the pipes were clear.

Anne K.

5/16/2019

We had a horrible experience with a Best Buy installer (Mega Plumbers), where they tried to replace a cutoff valve for a dishwasher and 6 hours later finally got it done (mostly). For peace of mind I asked Marine Plumbers to come out (James). He checked that the work was done at least so it would last (it was clearly an amateur job but in the end it was ok). He found that their work caused our shower water pressures to be bad due to all of the debris. He quickly identified that and cleaned them out. He also identified another small leak and showed us how to check for it as it's fairly common. Well worth the visit. Thank you James!

-note: long overdue shoutout to Shaun who replaced our main cutoff valve last year!

I definitely recommend Marine Plumbers. They are very professional, efficient, and all for a good price.

Lea H.

4/21/2021

I had a plumber from another company tell me the repair I needed would cost me at least $1800 and involved breaking into shower tile - which would also need to be repaired. With that cost, I felt I should get a second opinion. Daniel from Marines Plumbing came within 1 day, was friendly and helpful, and helped us fix the problem for far less from both a cost and repair perspective. He explained to me what he was doing at every step of the way. Will for sure be using Marines Plumbing for all my future plumbing needs!

Kevin M.

1/29/2020

Just all around kind, friendly, knowledgeable people. Sometimes customer service and professionalism outweighs cost. Thank you Marines Plumbing team!!

Victoria B.

3/17/2016

I noticed funky gunk coming out of the bottom of our toilet, so based on Yelp reviews I called Marines. So glad I did. Wayne to the rescue! He lifted the toilet off to discover that it had been installed incorrectly, and was too close to the wall. A major piece had broken where the base meets the floor - a hazard that would have called for us to bust up the floor, move the toilet to the correct location, and re-install. But Wayne put on his thinking cap and figured out a way to get the toilet solidly bolted without having to do all of that. Crisis (and expense!) averted. And for all of that work, the final bill was very reasonable.

Jeanne K.

9/28/2017

Don't use any other plumbing company. Dan arrived and is an expert. He examined our leaking kitchen sink and upon completion was thorough in checking to be certain there weren't any other leaks. This was a BIG job and Dan explained everything about what he was doing to prevent this issue from happening again. Competent, Skilled and said Yes Sir to my husband as he explained what he was doing. Call Marines Plumbing when you need your issues completely fixed.Pricing is very reasonable for all the work done. Dan gave us a detailed statement for work and our payment.

S S.

11/24/2015

We just had a wonderful experience with Marines plumbing. Don came out to move the gas line for us. They were able to come out the day after we called and complete the work in just a few short hours. Don was professional and friendly and able to get the job done right the first time. They have very reasonable prices and were several hundred dollars less and competing companies. We will absolutely use Marines plumbing from here on out.

L K.

4/30/2018

Called with a broken shower. Was able to get a same-day appointment. The plumbers called when they were on their way, were clean and professional, and fixed the problem for a reasonable price (for the area ... all plumbing work is expensive). I'm sold on this company. Absolutely would use again.

Mike K.

7/23/2015

Semper Fixed! is right. Marines Plumbing did a great job! The service representative Matt was very knowledgeable, professional, helpful and fast. We had 4 toilets that were operating very slowly and such a pain. Now all is great! He kept each job site clean and the only thing he left behind were perfectly working toilets. We will definitely be using them again and would highly recommend them. Ask for Matt - he is great!

Andrew W.

10/13/2021

After getting quotes from several plumbers for a hot water heater replacement, I moved forward with the project with Marines. They weren't the least expensive, but I knew the price was fair and the whole process from inquiry to scheduling to service was prompt and courteous. They did quick work on the hot water heater, and answered all my questions. Im pleased with the results. Thanks to Anthony for all the good work and professionalism.

J V.

11/13/2017

Had them come for a water heater quote over the summer. Was never informed over the phone about the service charge for the visit. Please be aware. Did not purchase a water heater from them based on this. On a positive note the technician was professional and seem knowledgeable.

Robin E.

07/05/2019 12:00:00 SA

Dan arrived on-time and the office gave plenty of notice on when to expect someone. Prices were fair and Dan was extremely knowledgeable and gave several tips on how to prevent future issues throughout the service. Dan took the time to ensure that everything was working properly before leaving and was diligent in cleaning up. I'd 100% recommend Marines Plumbing as an honest, professional, reasonable small business.

Roberta M.

11/23/2015

Marines Plumbing was referred to me from another contractor I used. Their service is outstanding, professional, and prompt. I wanted to get a new sump pump with a back up battery, and they were able to get it installed before another huge rain storm came. I received a complete explanation of what would be done and at what price, and then I received a thorough explanation of how it operates. When I had a problem in my side yard that I was concerned might be related to the sump pump, they send the tech out the next day to check everything out. If I need a plumber I know who to call!

Sharon K.

2/17/2020

My kitchen sink was not draining and the disposal stopped working. I was able to get an appointment on the president's day holiday and in addition to fixing my problem, got some helpful advice to prevent issues. Great service! Thanks James.

Hosein F.

9/26/2019

I called Marines Plumbing and Ashley was very helpful over the phone. She got us set up for the inspection on the plumbing ran in the kitchen. Their techs were very professional and i highly recommand them.

Jennifer S.

02/02/2022 12:00:00 SA

Excellent customer service! Steve was patient and listened well to my issues. The repair was quick and no mess left behind. He and his apprentice Mark were easy to talk to! I highly recommend their service.

Luis G.

8/24/2021

I recently had Marines Plumbing (MP) to come to our home to unstop a bath tub drain

The tech came out without any shoe covering. He checked out the tub and ran some water and gave me what I thought was an estimate but in fact is was a contract ... .for almost $300. I did sign the agreement with out carefully reading it ( my big mistake) The tech did snake the sing and quickly looked at bathroom faucet and was done in less than 30+ minutes

As I was frustrated with the expense I called MP and after four times leaving messages with their staff to speak with the Manager. After being told that my earlier messages must have fallen thru the cracks I got a call from CJ who needs some training in customer service and when I asked if he was going to make any adjustments which he said no, I informed him that I was going to write my opinion and he then accused me of blackmailing him

How is that for customer service accusing a customer of expressing an opinion as blackmail.......he must have had a bad day or this is not the first time he was challenged on their high pricing

So the lesson is apparently their practice is one must negotiate on pricing and not based on the level and scope of the job.

Not the professional company I would not recommend MP or will use them in the future

Liz M.

7/20/2020

I had hired Marines Plumbing to fix a leaking toilet a few years ago, so I was hesitant to contact them again for the same toilet. However, I called and they quickly scheduled me in. James K. showed up on-time and was very knowledgeable and professional. He quickly fixed the rocking toilet, and also pointed out the start of a crack in the tank. I ordered a new toilet and scheduled for James to install it.

Even though it was outside the 2 year warranty, I was not charged for the first visit to fix the toilet, so I only paid for the new toilet installation. I am so happy that I called Marines Plumbing - James was determined to make it right after my previous experience, and I would 100% recommend them. Quality work and great customer service!

Kendal C.

08/07/2019 12:00:00 SA

Big Dan came out today and cleaned out my clogged drain! The service was great and I enjoyed our conversations! I will most definitely be using Marines Plumbing in the future!

Lucas B.

05/10/2016 12:00:00 SA

Installed a new propane tankless hot water heater including hookup to the propane tanks. Also fixed a leaky washing machine connection.

Responsive. Flexible. Reliable. Skilled and knowledgeable. Maybe a little pricey, but you get what you pay for.

Recommend.

Mary Beth R.

04/02/2020 12:00:00 SA

Just had an awesome experience with Marines Plumbing. We called at 8 am this morning because our shower would not turn off. They were here by 10 am and fixed the problem within 15 minutes. They were friendly, informative and left the work area very clean. I would definitely call them again for future issues. Highly recommend!

Michael K.

10/22/2021

Great service, knowledgeable electrician. Very responsive. Gave us a quote on a difficult issue. Came back after more research resulted in a more complex solution than anticipated, but honored the original estimate since he felt he should have known the answer. This is now my go to shop for both plumbing and electrical work.

Erica E.

4/15/2017

What excellent service! From the initial phone call scheduling to the goodbyes, this company impressed me with their customer service, pleasantness and willingness to make me a satisfied customer! Bear called me in advance to discuss my needs, we settled on a plan of action. Then he and Ron arrived exactly when they said they would. Tgey toldme exactly what would be done and then got to it. Great job and gave me estimates on possible future work. I will recommend them to everyone I know!

J W.

12/14/2019

Scheduling was a nightmare. Despite getting a real human at 9:00 in the morning (Ashley), we couldn't get any assurances anyone would be out. Too bad too, it was easy money.

The Yelp response time is fiction. You get a bot response and then wait for an actual reply which may take a day. So I called too. The call was responded to faster. Just not with an expectation of hiring a plumber.

I'm a veteran and really wanted to like and use these guys but I called another major plumber who was happy to take my money (4 digits) for about an hour's work. They responded in under an hour and were out in less than 2 hours and did amazing work.

Emily D.

12/27/2018

Highly recommend! They responded to my Yelp request within minutes, and they scheduled someone to come out the next day. James called before he arrived, and then once he heard I had just purchased the home, he took extra time to do a full house inspection and make recommendations and answer questions. He made some adjustments at no charge and gave me estimates for the work I needed. I will definitely use Marines Plumbing again!

Carol S.

04/03/2022 12:00:00 SA

Our water was coming and going and we received two separate estimates with two separate reasons! I was referred to Marines Plumbing, we spoke to Ashley and she had us scheduled for the next day Kyle showed up and Tim and CJ took care of everything!! My husband trusts no one and now he has new bff's and we can wash dish's, bathe and do laundry at the same time ! Highly Recommended!!

Lisa O.

09/07/2018 12:00:00 SA

Excellent! It was a holiday weekend and discovered that the hot water heater had died. Emailed them via their website. Got a call on the holiday Monday. Terry was out on Tue to take a look and provide a quote. He pointed out some other issues with the tank and pipes and gave me the option to fix them and gave possible scenarios. I chose to get it all done right. Next day Terry and Daniel arrived when they said they would and did a great job! Took care to protect the carpet and furnishings. Took the time to explain what was happening and gave me a debrief at the end. They worked right through what should have been a lunch break and also suffered through the sweltering heat in the many trips outside to the truck and water main. Great job! Will be calling on them again for other plumbing needs!

Avocado N.

6/19/2015

So THANKFUL I called Marines Plumbing!! I've been checking for plumbers for weeks!! Majority of other plumbers contacted was ready to sock it to me ($$$$) sight unseen... Not Marines Plumbing!! Not only was this company READY to do the work and they had the parts!!! ... at an excellent rate!!

They are a small company.... This is the best day EVER!!!!

Invest in small business ya'll!!!!

L L.

04/05/2016 12:00:00 SA

I called Marine's plumbing for a water stain on my ceiling. The water stain was directly under my upstairs toilet and went unnoticed until recently. The plumber came to my house for the $30. charge. He flushed the toilet and checked the bathroom for water drainage, then said he needed to cut the ceiling out to check for leaks. That would up his price to $135.00 but he said there was no other way to determine the leak. (cutting the hole took about 2 min.) There was no leak and I was left with a big hole in my ceiling and now facing an estimate of over $300 to fix it. (along with the mess). This would be ok, if this was the only way to determine the leak, but in retrospect.. why don't they use a moisture meter which would have told them there was no leak in a second. This would have prevented me from all this hassle and mess and expense. Why wouldn't a plumbing company have one??? Not so satisfied.

Damian C.

09/03/2020 12:00:00 SA

Marines Plumbing renovation department are as good as it gets!

I wanted my bathroom to be remodeled and the two individuals they sent out (Dave and Thomas) did an excellent job on getting the bathroom to look the way I wanted. They were courteous by called each morning before they arrived, had an excellent work ethic, and were very professional to make sure my place was clean before they left each day. Amazing tile work as you can see in the attached pictures, definitely made my bathroom look more modern. I would work with them and the company again and I have already told some friends about their work.

Scott B.

2/13/2020

Woke up this morning with very low water pressure. Called at 7 am and was put on the schedule for the same day. Tech showed up was polite and well spoken. Very responsible pricing and excellent work. Will he using Marines Plumbing from now on. Highly recommend them!!!!

Ed E.

06/04/2022 12:00:00 SA

Extremely professional and very responsive to a weekend emergency. Admittedly it was a little bit on the higher end but that was to be expected due to the emergent nature of the repair. Overall they were great for keeping us informed when they would arrive and once they arrived they did a great job. James the technician was extremely polite professional and really knew his stuff! Pricing was the only area where there could've been some improvement but all in all it was worth it.

Joe S.

11/14/2017

Team is friendly and work is fine.

However for anyone looking into a quote, they do charge a $30 fee just to come by. They'll wave it if you get work done but if you decide to go with someone else, or want to wait it out a bit, you got to pay.

Samantha D.

08/07/2018 12:00:00 SA

Super prompt and responded to our call right away. Plus, only a $30 fee (that's then applied to any service) to come out and inspect the issue (the other companies I researched all had astronomical fees just too look at the problem!). Really great service all around. Terry replaced our hot water heater and he was just fantastic. He took the time to really explain everything and gave us some tips along the way. Will definitely use these guys again. Great company.

Robin G.

2/24/2020

Marines Plumbing did everything they promised. They showed up when they said they would. They got my parts when they promised. They charged what I was quoted. Very happy and will use them again.

Ilisa S.

05/04/2016 12:00:00 SA

*Whew*! It's always a bit nerve wracking when you are dealing with a new service company, but I needn't have worried! Marines plumbing was a joy to work with from start to finish. They got back to me right away, scheduling the appt was a breeze, and Drew came out and fixed the broken drain assembly in a jiffy. The price was very reasonable too. I would recommend marines plumbing to anyone.

Mel S.

2/20/2019

BAD BAD BAD BAD service you will ever experience!

Dont waste your time, effort and energy for such kind of company. Cardinal plumbing, modern mechanical, 4 home service pros, etc. plenty are out there. Fast response, professional, and good customer service.

I have a broken pipe, and called 2 different contractors, ending up decide to go with Marine, they charged me the highest and initial impression i thought they knew what they are doing. As a matter of fact, Marine came out, look at the area then sent me an estimate. So, here, they should know the damage area and the tech communicated with whoever supervisors before sending me the estimate. I, assume, they, as expert should have known, what to fix and how to fix, without me, as a customer, to tell them about the damager area. As their techs CAME OUT, INSPECTED, and knew what was going on!!!!

I decide to proceed with the work. On the service day, techs came out said, no point can work on it because mold must be treated first. Whereby, i talked to their operation manager--CJ over the phone to schedule the service, he did not say about tearing the wall, opening the space before their techs could come out and do their work. Plus, they charged me on the report for demo wall-3500$. I assumed they would do that work for me. As per communication with their manager, he did not say a word asking me to get whatever need to be done before their team could come out. And if i could recall, his tech guys on first initial appointment, talking with me over the phone about the restoration, the mold, they also refered me their referred restoration contractor. Therefore, they should know there is mold there and should have asked me to have the space opened by my restoration contractor before sending their guys out. Not until second appointment, claiming this and that. Then, i called and talked to their manager, irresponsible handling response: YOU SHOULD HAVE TOLD ME ABOUT THE MOLD!!! Hello, your tech came out, you tech even talked about that over the phone with me, you guys referred me to your restoration guy! He kept blaming me for not telling him and this was the consequence. When they came out, ceiling fell out, whatever there were there. Naked eyes even could tell there were mold, let alone an expert. You have your guys out, you got trained of what should be done before proceeding. Am i more professional than you that why you said i should have told you? If i knew what was wrong , i would have fixed myself not having you guys out!

Since i need to get the job done urgently, i still calmed myself down, have my restoration contractor come out to get whatever they asked to be done for them. I called back and scheduled another service, confirming with them restoration part would be taken care by this time. You can have your guys out by this window. They ok.

On the date of service, no shows, no calls. I HAVE TO CALL THEM AND ASK WHAT IS GOING ON? They EMAILED ME SAYING MOLD MUST BE REMOVED BEFORE THEY SENT SOMEONE OUT. HELLO, my guys have the space opened and cleaned up as i informed them on the previous call. SUCH AN UNPROFESSIONAL SERVICE COMPANY!!!!

I calm myself down again, asking them to come on next day, as i could not find other plumbers atm, i need to get the pipe fixed since i dealt with the marine already. I told them to come next day, they said ok ok, THEN AGAIN, NO SHOW, NO CALLS!!!!

I have to call and ask what is going on AGAIN!!! Guess what? We could not come out due to weather!!! HELLO! The work should have done since the second appointment as my pipe is leaking, im paying for the water bill!!!!!

I already informed about my end, my restoration guy also called to assure them about the work he already did with his guys. And look at how this guy doing business???

Im giving them so many chances. Im not begging you for money, im paying you for service! You are performing plumbing service--you must know about the service you provide and how it could be performed to get best result.
Dont blame customers for not telling this and that ok? You sent ur techs out, you guys saw the scene, you trained, your experienced! Stop blaming

If u have time to deal with frustration, unprofessional service. Go ahead and give ur work to them!!

Kate K.

8/15/2017

Awesome company! Trevor arrived well within the quoted window and accurately diagnosed the issue. He was professional, honest, and kind.
I would totally recommend Marines Plumbing!

Alex Z.

08/10/2018 12:00:00 SA

Outstanding and timely service! I had a busted kitchen faucet and old toilet that both needed replacing. Marines Plumbing was able to send an ABSOLUTELY SUPERB plumber, JAMES KING, who can out immediately and replaced both without any delay. I had tried three other plumbers before but they all were booked or canceled at the last minute after previously scheduling the day before. I almost had given up until I saw the word MARINE and found Marines Plumbing. MARINES PLUMBING sent THE BEST EXPERT JAMES KING to come out the same day I called and EXCELLED RESOLVING all of this so quickly! Thank you, MR. KING!

Curt S.

4/23/2018

My run of bad luck with plumbers came to an end with Marines Plumbing. Sean and Dennis were competent, professional, and efficient. They showed up in a timely fashion (no waiting around for hours), repaired the problem in under an hour, and charged a reasonable price. They didn't try and and upsell me or snow me about the cost of the job. It's nice to finally have found a trustworthy plumber.

Mai N.

10/25/2018

We had a leaking kitchen faucet. Trevor provided really great service. He was prompt, professional, and courteous. He provided good explanations of the problem and explained his diagnosis. He replaced the faucet in an efficient manner. We appreciate the great service!

Cindy A.

03/09/2017 12:00:00 SA

A call them about 10:30 am yesterday and Limbert was at my door by 11:30 am. He was very conscientious about my home and immediately put on the shoe covers before going anywhere. He assessed the situation in our master bath shower, told me what he could do, gave me an estimate and then proceeded to fix the problem. Very impressed. This was the second time I have used the company.

Amber C.

10/09/2016 12:00:00 SA

The main waste line for my townhouse was clogged (realized this when I found water in my utility room at 10:00 p.m.). I called Marines at 7:00 a.m. the next morning. They scheduled me for an appointment at 2:00 that same afternoon. However, at 11:30, Wayne called and said that he could be at my house by noon. (Arriving early is never a bad thing when you have a plumbing issue!) He arrived promptly at noon and went through a few troubleshooting steps to verify his initial assessment. It was decided that the drain would need to be snaked to remove the drain. Problem is that I didn't have a good access point into the drain, so it was initially thought that they would need to remove one of the toilets to get access. However, a few minutes later, Wayne suggested an alternate idea, which was to create a permanent access point (long story short...won't bore you with the details). He then removed the clog successfully and tested to make sure everything was working well.

So not only did he fix the immediate problem, but now I also have a new access point, should issues ever arise again! And it only cost me a few dollars more. Well worth it. Wayne was super friendly, efficient and interested in providing me the best short and long term solution. Truly a great experience...which is not what you would typically expect when encountering an issue like this. Really appreciate them turning a negative experience (clogged drain) into a great experience with a quick fix and great customer service!

Saanjay K.

10/31/2020

Jason Lemley showed up like a superhero to address our latest plumbing needs. This was our third or fourth appointment with MP and the first during the pandemic. Jason is an absolutely amazing professional, the kind who knows how to explain the intricacies of his work to a novice, without making the novice feel silly. His interactions with us (during this difficult age we live in) were effortless and very reflective of a person who gets it. Yelp, may I have 6 stars? Thanks Jason and thanks MP.