SB M.

6/18/2023

I definitely recommend this company. On the same day that I called, they sent out a technician (Jimmy) to assess my AC problem. He inspected inside and outside and then explained why my AC wasn't working. Two days later, Dan and Dillon installed my new unit. They were prompt, courteous and efficient. Thanks to the owner, Connor, for working with me and arriving at a fair and reasonable price that beat out the competitors!

Amber F.

8/23/2021

100 degrees out and of course that's when my AC decided to stop working. I reached out to Shanahan's and the owner Connor got back to me right away. He was able to get one of his techs out to me within just a couple of hours. Jimmy was great and would have had it fixed right away but he wanted to be extra cautious and needed to get into the attic and neither one of us had a tall enough ladder. But he met me at 8am the next day and got right to work. I was nice and cool again before noon!

Jordan G.

6/30/2021

Would give more than 5* if possible here. As everyone reading this probably lives in the DC/NoVa area, you know how hot and humid it gets in June and July. Well, our Vents started smelling like smoke and our AC Unit stopped pushing air through in the middle of one of those feels like 100 days. We put out a Request a Quote on Yelp and CD's responded quick, I called Connor and then texted him photos of the issue. Within 10 minutes, his tech Brandon called me and told me he was on the way over. Everyone else who responded said they couldn't get out same day.

Brandon came by, took a look at the issue, and explained it to me very clearly. He had the replacement parts on hand, wet vac'd the unit (the capacitor got fried due to a clog in a line leaking) and replaced everything in under an hour.

I felt like the price was fair, communication was awesome, and i'd use them every time I need something with my HVAC.

K M.

05/10/2022 12:00:00 SA

AMAZING Customer Service!!!

I requested an appointment via Yelp and Connor (owner) responded within minutes. Mind you I'm in California (9pm Pacific).

Mr. Connor was extremely patient with my situation due to denial of home access from the Seller on two different occasions.

Again, Mr. Connor thank you for your patience with my situation. I would reach out again.

Sharon Y.

4/29/2023

I was trying to get an estimate for new HVAC. The office seemed pretty responsive for scheduling the consultation and communicative about ETA. The technician that came out to look at our stuff was pretty knowledgeable and listened to our concerns. He took notes and was attentive to our needs.

The issue I had was that he said I would get a quote from him within an hour but never got an email or text back from them. Since there was no quote and the project was on a tight timeline, we just moved onto a different vendor.

Jens K.

9/19/2022

Excellent service for a full reinstall of air blower and heat pump. Came in on short notice to inspect my aging unit and quickly got to the bottom of the issue. Patient with my questions to educate myself on what their recommendation was providing couple estimates so I could get a feel for various options that I would be good with. Once all agreed to, got the job done quickly as requested. I recommend this team.

Tracy T.

06/12/2021 12:00:00 SA

I am thankful for this business! If you live in NoVA area you know how hot it was last weekend which is when my a/c stopped functioning. I contacted several businesses in the area and CD Shanahan's was the most responsive. They came out first thing the next morning to diagnose, purchase the part required, and repair my a/c. My technician, Brandon, was clear and articulate with what he was doing and I was able to quickly get back to work once the job was completed. Thank you!

Ted B.

7/14/2021

SO THIS IS A BIT OF A WEIRD REVIEW

I had an issue with my AC and used Yelp's request a quote from multiple providers. These guys responded and were very friendly and helpful. When I tried a few fixes on my own and nothing seemed to work, and as I couldn't leave my family for that long without getting the AC sorted; some how the wires got crossed (on my end) and I was speaking with two different companies at the same time. Seeing my situation, these guys sent someone out last minute before my departure to assist -- but not before someone else already came out. The gentleman they sent out was friendly, professional -- despite the awkward situation of me having now two repair techs at my house at the same time. I offered to make each tech whole for their time, and the tech declined, stating that the other guy had me taken care of. That kind of honesty and (potential) customer care speaks volumes to me of their professionalism. It could have been an easy money day, but they treated me like a person didn't seek to take advantage. These guys deserve the solid five star rating they've got and I would not hesitate to recommend them to my neighbors next time they have an issue with their HVAC. Highly recommend!

Bryan T.

7/14/2022

We had the AC stop cooling our house. CD Shanahan came out same day. Jimmy was the technician who took care of us. Fantastic work - great attitude, super knowledgeable and very professional. Many thanks - highly recommended.

Jay D.

1/16/2022

My heat pump was basically a block of ice after a snow storm and the people at CD Shannahan's really saved me. They were responsive on text and over the phone, came to my house quickly, found the issue, and repaired it. They charged a fair price also. I'll continue to use them in the future!

Nichole L.

02/05/2023 12:00:00 SA

I bought a house in Fairfax City, Virginia but waived the home inspection due to market pressure (not an issue now with interest rates). Thank goodness for this company because everything that I touched here seemed to break upon a single use. Once I transitioned my HVAC from A/C to Heat, I grew nervous after intermittent rattling noises commenced.

CD Shannahan took a look at my heating system. They provided a straightforward explanation as to what was creating the noise as well as provided tips concerning alternate filter install locations to help me avoid getting injured. Considering several local 'vendors' offered to inspect my HVAC for insanely inflated rates, the entire experience was a breath of fresh air. I'm doubly grateful to be rapidly advancing in my ability to avoid vendors targeting Fairfax City homeowners for price gauging. CD Shannahan is definitely a safe, capable HVAC company.

Gi T.

06/08/2021 12:00:00 SA

The cost is kind of expensive compared to competitors. I know that my drainage pipe is clogged so I got this company to come out and unclogged it. I asked about how much it cost and was given estimated of $115. Unfortunately, I did not know that was the diagnostic fee and not the actual work. They are very responsive though. When the guy came, I told him what I wanted get done and he did it. Unfortunately, there was an additional $230 on top of the $115 diagnostic fee. It came out to a total of $345 to unclog the drainage pipe. I am not too happy about the price but they are very responsive. If I had known this is how much it will cost me then I would have gone with another company.

Greg S.

11/30/2022

Needed a new hot water heater and CD Shanahan's provided OUTSTANDING service, value, and professionalism. Their price was EXTREMELY competitive (beat others we have previously used) and Dan was FANTASTIC on site as he did the work. I'll definitely use them again.

K. A.

5/18/2022

I just had CD Shanahan's replace my HVAC, and the experience was great. Connor did an excellent job managing the project and following up on making sure the HVAC permit went through and the inspection was approved. He was willing to be price-competitive with other companies and worked with me to navigate a last-minute insurance issue. Dan and Dillon installed the new system, and Brandon installed the thermostat. Each of these technicians was fantastic to work with -- they were both professional and friendly, and they knew their stuff. Overall, this company provided outstanding service at a competitive price -- I'm glad to know that there's such a great HVAC company in the area.

Graham B.

3/24/2023

Over the last six months we had a lot of stuff replaced by CD Shanahan's in a house we recently bought, including furnace, HVAC, water heater, installing a split system, and moving some duct work. We've been really happy with the work done, the timeliness of the scheduling, the communication, and the workers themselves. We highly recommend them.

Burt A.

08/03/2022 12:00:00 SA

From first phone call to final cool down of our house they were great to deal with. On time, faster than expected, clean, polite, and professional all the way.

Jen C.

08/12/2021 12:00:00 SA

They were quick to respond, explained everything clearly, polite and friendly. Our technician reported that he is fully vaccinated against the Covid virus and he still wore his mask which was appreciated. We will call on CD Shanahan's again.

Rachel V.

07/01/2021 12:00:00 SA

Super happy with our experience with Connor and Bobby today! We called in a panic on a 90+ degree day because our AC failed and the temperature in the house was steadily rising. They answered the call - literally- and showed up same day and fixed the issue super quickly and efficiently! They explained what was wrong and think we could get more time out of our unit (hopefully years!) so happy to support this local business. 5 stars!

Catherine D.

06/09/2022 12:00:00 SA

Just had a service call for my nonworking A/C unit. Technician diagnosed and fixed the problem quickly and explained what to do in case it happened again. He checked over the entire unit to be sure there were no additional issues and stuck around to be sure everything was working properly. Excellent, professional service. Highly recommend!

Waylon J.

06/04/2023 12:00:00 SA

My AC went out and I messaged CD Shanahan Saturday at noon and they will able to send a technician out by 3:00 PM. Brendan did a great job, explained everything and I feel the price was very fair. Overall, I'm extremely pleased with everything. I highly recommend CD Shanahan and Brendan!

Rashad A.

7/23/2023

My HVAC blower was installed in the early 90's and bound to have issues sooner or later. Well sooner came faster than later (the first week of '23 summer) and I thought I was going to have to replace the entire system. The inside copper lines were frozen solid. CD Shanahan was one of the first to reply, but the only one that made a solid commitment to come out the very next day. The tech came out, looked at my blower and condenser, then I expected him to say You need a new HVAC system. That will be $$$$ please!, But that didn't happen. The tech walked me through how he was diagnosing, what parts he suspected was the cause of the issue, and what he recommended as a fix. Long story short, he pumped the line with sealant to plug a suspected pin hole and topped off the freon. That fixed the issue and the AC has been running flawlessly all summer. When my HVAC inevitably bites the dust, I will go with these guys. They are very knowledgeable and educate homeowners. Thank you.

What to expect from CD Shanahan:
- Active communication from the time you book them to the time the tech completes the job
- An email with an itemized list of work items (helpful if you need to price shop)
- Courteous of people's homes. They had booties for their shoes!
- Educates homeowners.

PS
To add to how much of a legend this company is, the tech found a leak on my gas meter. That fix alone has been saving me $50 a month on gas! Before leaving, the tech also noticed I had too many air filters and it might be affecting airflow. He was right! I'm forever grateful.

Marie D.

7/13/2022

CD Shanahan was such a solid choice. When my AC went out, they were very responsive and sent a rep to my home quickly. They communicated really well with me during each step of the process of diagnosing the issue; and found and fixed the issue quickly! Def go with these guys, they are worth it.

Geith M.

09/08/2022 12:00:00 SA

Excellent service all around. Our AC unit was on the brink and it failed on my birthday, of all days. Contacted Shanahan's and Connor was at our place within the hour.

Expected the bad news, but Connor was thorough and helped us look at options. The new unit was up and running three days later (over a holiday weekend). Works like a charm. Courteous team and highly professional. Absolutely recommend and will use them again in the future.

Tim J.

5/27/2022

Our 10 year old AC compressor stopped and Connor responded immediately through Yelp. They were available to come out ASAP, and were there early the next morning. Added a bit of refrigerant and up and running again. Many thanks!

Kati M.

6/15/2022

After about two weeks of my landlord ignoring that my AC was out, they finally gave me this number to schedule an appointment. I called them at about 11:30 this morning, they scheduled me right away, and Connor showed up around 3. Within about twenty minutes, he had the problem fixed. He was polite, professional, and clearly competent (my landlord sent someone else out last weekend who tracked dirt onto my floor and 'couldn't find the problem'). I can't recommend this business highly enough, and if anything else goes wrong while I'm in this apartment, I'll insist we start with them.

C. H.

06/01/2023 12:00:00 SA

tl;dr: smart and courteous technicians and customer service, next-day service, expensive (but I guess you get what you pay for)

Deets:
- we needed help installing a new thermostat and dealing with wiring issues
- was able to schedule service for next day
- technician Elijah was skilled and friendly
- had a few calls with customer service (Dillon) who was also great
- expensive: $175 to run new wire $240/hr per technician

Ernest W.

4/13/2023

Jimmy was awesome, very knowledgeable. Cleaned up the mess from another company that was trying to charge me over 3X the amount of my final invoice. C.D. Shanahan's will be my go to company for all my HVAC needs. Honestly is hard to find these days!!!

Patrick M.

6/27/2021

My A/C went down on a hot weekend just a few days after bringing our newborn baby home. After trying to contact multiple HVAC companies, Connor, the owner at CD Shanahan's was the only company responsive to my calls. They came out promptly on a Sunday to assess the issue. It ended up taking a couple of visits, but Brandon the tech, took the time to actually contact Trane, the manufacturer of my A/C to identify a wiring issue that a previous HVAC tech from a different company had done incorrectly and fixed the issue. The same A/C unit ended up having an separate issue a week later and Brandon came out again to do a comprehensive troubleshoot on my Nest thermostat, indoor AC coil unit and then outdoor condenser unit. He ultimately discovered faulty part that he replaced on the spot. Throughout the process, Connor and Brandon were responsive on communication and eager to fix the underlying issues. I highly recommend using CD Shanahan's for your HVAC needs.

Kent B.

9/18/2022

Scheduling was easy and they made it out right away. Quickly detected that our ac unit had low refrigerant and had the supplies with him. 10 minutes later my house was cool again. He even checked my second unit for me so they would have it on record. I will definitely use CD Shanahan's the next time I need a AC service or repair.

Nicole G.

06/07/2020 12:00:00 SA

We recently moved to a new area and didn't have a go-to HVAC company. As the weather heated up, we noticed that our AC wasn't working properly, so I used the Yelp messaging system to reach out to a few companies for help. Conor got back to me right away with a list of things to check to see if it was a quick fix. Because of his immediate willingness to help, C.D. Shanahan is the company I wanted to work with. Conor was responsive via phone/text and fit us into his schedule even though he had other projects going on. He was upfront about the costs associated with the repairs that were needed and explained everything thoroughly to me -- I feel like I really understand what the issue was. We will be using C.D. Shanahan for our regular AC maintenance and I'm so happy to have someone I really trust. I highly recommend that you use this company!

Jeff G.

08/04/2023 12:00:00 SA

Reached out to Shanahan's as a second opinion after a previous company told me I needed to replace my AC & furnace because of their 5-star ratings on Yelp & Google. Connor gave me recommendations regarding my existing system - truth be told he said I could keep running it until it failed, that it wasn't an emergency that had to be dealt with now (but it would be then) - and then went over options available to replace it which I'll call good-better-best. All via text and phone calls because I was on the road traveling for work when this went down.

Bottom line: 5-stars from me because they're super responsive, honest, and will work with your particular situation (just AC, just furnace, both at same time to save a little $$ in the long run, etc). Without hesitation I'd use this company again, you should give them a shot too.

Lynne M.

07/03/2023 12:00:00 SA

I already reviewed CD Shanahan's once to say how impressed I was with them. This morning I had to call them again with a mystery leak. They not only got someone out here within a couple of hours, he immediately identified the problem. As Elijah explained what the issue was, he noted that he might have to cut through the wall to fix it. Although, I understood, I made a comment that I hope it doesn't come to that. Elijah went above and beyond to make sure he didn't cut the wall. It probably would have taken him half the time to fix the problem if he did. This is a fantastic company and I cannot be happier with their work.

Karim K.

12/25/2020

I had to get 2 capacitors replaced in my furnace and hvac unit. I was able to get the best quote from CD Shanahan. They arrived the same day, while also wearing face masks and gloves. Removed shoes when entering. Very friendly and answered all my questions. I would recommend CD Shanahan for all HVAC work, by far the best company I have dealt with in the DMV area.

Steve S.

07/04/2021 12:00:00 SA

Really good experience all the way around, and price was competitive. Needed to replace our antique heat pump and blower -- they just weren't up to the task of cooling in Virginia any longer. We put in a request through Yelp on Saturday and Connor replied right away. They provided a quote based on photos, eliminating the need to set up an initial visit, and were able to turn around the service call in 48 hours (Monday morning, even though it wasn't an emergency.) Dillon arrived on time and immediately offered up that he was fully vaccinated, which I appreciated. Ian worked on the heat pump out back and I particularly appreciated his attention to not tromping on the plants in the garden -- I realize he was moving large heat pumps in and out, and I wouldn't have held it against him if the plants had been beaten up, but he managed to do the whole service with no damage to the garden. Very much appreciated!
They worked all day, and Connor stopped by to check on progress. At the end they cleaned everything up, as well. Nice work, gentlemen. Will definitely hit up CD Shanahan's for future work.

Amy Y.

4/14/2022

First day of warm weather (85 in Burke) and we found out our A/C wasn't working. We sent out an SOS on Yelp and got a prompt reply and Brandon showed up the next morning at 8am. He quickly diagnosed the problem, pointed out a few other things we could do to improve our energy efficiency, quickly fixed the problem and was on his way. I'm very impressed!

Jeff H.

12/28/2022

Spoke with Connor, he's a straight arrow, he gave me a reasonable quote, and quick turn-around. The next day technician Brandon came out, with replacement part in hand, put it into my heater, and it worked perfectly. Great technical skills and good people to do business with.

S P.

7/29/2023

Used them for an issue I was having with my AC. I had to call back the next day to find out when I could expect a tech to come out to my house after I had been told they would email me that info an hour after I had talked to them. The tech came to my house and knew what the issue was right away (within 2 minutes) and installed the part within 15 minutes from starting. I felt they charged a lot for what ended up being a simple diagnostic issue and simple fix. I called several companies after they left to see what they would have charged and they were definitely the highest one.

Henry A.

6/14/2021

Awesome service!

Connor and the team were out there on the same day to fix my air conditioner. Great service, great team. I signed up for a one year service agreement. Thank you

Olivia Z.

1/25/2021

Staff was friendly and came with a mask. Quick response and flat rate for diagnosis which is nice. I would recommend them to my friends.

Julie K.

08/12/2022 12:00:00 SA

Very responsive, literally within minutes at 7:30 at night. I had an AC tech at my home the next morning. He found the problem quickly repaired my condenser and checked over the rest of the system. The repair was quick and done for a fair price.

Jennie N.

02/06/2023 12:00:00 SA

Highly recommend CD Shanahan's. Our water heater was on its last leg and after reaching out to vendors in the local area, they were the most responsive, with the most competitive pricing. We appreciated the fact that they never pushed anything extra. Connor took the time to answer all of our questions and quickly got us onto the schedule. The technicians were professional, friendly, and knowledgeable.

Brandy C.

06/03/2023 12:00:00 SA

This was the first company that could come out right away. Brandon was very nice and came quickly and fixed my ac within an hour. I only put four cause of two small things. The price for just moving some wires (not that I could do it myself but seems a little high) I also don't get how it worked for eleven years and stopped if the wires were like that originally. And you get a receipt later which only makes me nervous for warranty purposes but otherwise he is nice and they are super fast and he wore shoe covers in the house and most importantly it worked so I am thankful.

Jean Louis D.

08/12/2021 12:00:00 SA

Absolutely recommend these guys!

Our AC unit started freezing up and the temperature in the living room went into the 80s on one of the hottest days of the summer. The next morning I searched for local HVAC repairman and CD Shanahan got back to me immediately.

Within three hours they had a technician (Brendan) in my basement who diagnosed the issue, showed me exactly what was wrong and then fixed it within the hour. Price seemed fair as well.

The unit started working again and cooling the house within minutes.

Total lifesavers. Fast, reliable and honest.

Brittanie B.

4/30/2021

They performed annual maintenance on our air conditioning. They arrived on time, explained what they needed to do and completed the work cheaper than they originally estimated. Everything about the experience was easy and efficient.

Sandra B.

4/18/2023

Proactive, highly responsive, polite (especially the service associate), skilled and pending solving my problem. Thank you for the excellent service so far! Looking forward to updating this review once my project is complete.

Scott S.

10/15/2020

Simply Impressive Work! So my water heater sprung a small leak.

I report it to Home Choice Warranty insurance, who sends out a technician.

The technician, Joe, assured me he could help and proceeded to take out the old water heater, only to discovered he couldn't replace it.

Fast forward three weeks, Connor responded to my Yelp request for a quote. Out of the dozen local shops, C.D. Shanahan's Heating and Cooling, LLC. was the only shop to provide a solution to my particular situation.

farsh s.

9/14/2022

Needed a new water heater and these guys had the best price in town. Fast and reliable

Stacy H.

6/24/2021

Unfortunately, they were unable to help me with my A/C issue. But, they communicated with me very well and were upfront with me. I recommend them.

Alison W.

3/21/2023

Needed a new hot water heater. Connor responded through Yelp immediately and was out the next day installing the heater. Very professional, reasonable and efficient! Would recommend.

Benjamin A.

2/24/2023

Had a difficult to reach clog in the main sewer stack that was causing water back ups in several fixtures. These guys were very quick to respond, very professional and very persistent in their attempts to remedy the problem. In relatively short order they had everything working as it should. They did quality work and i would definitely recommend.

Rina P.

4/26/2022

Five star for the quick response and reliable service. Brandon is the technician who helped us with our AC problem. He is very patient, informative and reliable, explained and showed us everything we wanted to know. And no sale pressure at all even we said would like to hear second opinion.

Claire Y.

04/02/2022 12:00:00 SA

My interactions with CD Shanahan and the techs who work there was excellent. The prices were very reasonable, the techs were knowledgeable, and I felt like I was getting a straight diagnosis and repair without any upselling. I highly recommend them, and will use them again myself in the future..

Andrew M.

5/31/2023

I got them to come fill up my 17yr old AC condenser with R22. It wasn't cheap but i expected that. Elijah was super professional and friendly. I'd use this company again!

Fred J.

08/04/2022 12:00:00 SA

Our heat pump (AC) stopped working during one of the hottest days of summer -- so we called CD Shanahan's H&C-- great ratings on Yelp and Google. Frankly, I was just hoping to get a return call and schedule an appointment. Connor responded within minutes to schedule a diagnostic/rep visit -- a two hour window (9-11) the next morning-- great! Jimmy Wells texted the next morning, he was on his way -- arrived at 9 sharp. He went through a full diagnostic testing regime and quickly determined that our Carrier 2.5 ton HP needed a new capacitor. He replaced the capacitor and got our HP back to life -- quickly-- all the while educating me on heat pump failure modes. It was clear to me that Jimmy and the CDS team have extensive HVAC experience. AC is working well again -- thanks to Jimmy and the CD Shanahan H&C! They are now our family's go-to HVAC service team!

Meg M.

10/02/2022 12:00:00 SA

They did some HVAC repairs for a property we had under contract. They were reliable, well-priced and communicated well even though we were not on premises to chat about the repairs. Helped us get our house sold, so thank you!

Lucia B.

07/08/2023 12:00:00 SA

10/10 would recommend this company. Our AC broke on July 3rd, and despite the holiday, they were promptly in our house a day after we contacted them to come replace it.
Everything from scheduling, to the estimate visit to the actual replacement and work done were top notch. Very impressed by their customer service and ease of communication.
Connor, Jimmy, Elijah and Ian were great to work with. Very happy with their work!

Jocelyn S.

05/04/2021 12:00:00 SA

AC broke the evening before a hot day, with a brand new puppy in the house. I requested help via the Yelp messenger at 9:30-10pm, they responded quickly and scheduled a visit for first thing the next morning. They arrived on-time, in masks, quickly found and fixed my problem. The whole thing was complete in less than 90 min. Brian and Ian were great!! Thanks for the help!

John S.

4/25/2023

My heat pump died and I needed a repair. Because I was out of warranty, and my installer was lousy, I had to look for a new company for service. I feel like I lucked out with CD Shanahan.

Brandon and Elijah would not have been more pleasant or professional. The diagnosis took some time, but I think the billing was more than fair, and the unit is back to working order.

I highly recommend CD Shanahan, and will definitely solicit a bid from them when the time comes for my next install.

Stewie P.

4/29/2022

They were great! Our AC wasn't cooling nearly as well and we were worried we'd have to replace our whole AC system. They came out the very next day, took a look at our system and said our coolant was low. They also told us a leak wasn't likely bc the coolant loss wasn't significant (we were down a little over a pound of coolant). Our tech added coolant and also let me know our system could probably last another year or two. Definitely good to hear! They did a great job, responded fast and were very professional. Couldn't have asked for more!

Hannah C.

3/25/2022

My AC unit was at the end of its life cycle. Connor responded to my inquiry immediately and took the time to walk me through all my options. At no point did I feel rushed to make a decision. His team came out to install the new AC unit within days. We are very happy with the service and am so happy we will have a functioning AC for the summer!

Y S.

5/31/2022

Our AC died on a particularly hot weekend and CD Shanahan was one of the few companies that could send a tech out on short notice. They diagnosed the problem quickly: a coolant leak in my system. Their tech did a good job explaining and demonstrating the problem. I have older unit using R22 so the entire unit needs to be replaced. They explained what my options are for replacement and provided their recommendations. Their tech even encouraged me to get quotes from competitors and gave suggestions for what questions to ask. The owner (Connor) is quick at responding to follow-up questions. Overall, they seem like honest folks that know what they're doing. I wouldn't hesitate to use their services again.

Richard F.

04/12/2023 12:00:00 SA

Had a faulty relay replaced. Brandon unfortunately had to come out multiple times due to a silly loose wire that knocked the whole system offline after he was done. The issue is now resolved and we are happy as can be. Would recommend again. 10/10.

B Z.

4/19/2023

A major leak in a drain caused the ceiling below the drain to fail. It was a very difficult situation, but Evan was able to do an outstanding repair. I'm extremely happy with the result.

G W.

7/22/2022

Our HVAC system died in the midst of a heatwave. My household is compromised of a toddler and an elderly parent who has suffered multiple strokes so my husband and I needed help and we needed it fast! Due to the scope and size we took several bids. Shanahan's was not the cheapest but they were the most timely, informative, and willing to provide me with the brand I wanted. The cheaper bids offered much cheaper quality products and the ones who did have my brand were close to double the price. My home had a new system professionally installed and relief from the heat in less than 36 hours from the time I called them and for that I am forever grateful.

Rich W.

6/25/2022

We used CD Shanahan's on very short notice recently when our A/C's air handler started leaking copiously. Not only did CD Shanahan's send a technician on very short notice, but the technician, Brendan, was exceptionally professional and courteous. He quickly diagnosed the issue, took the time to explain it to me in easily understandable terms, and fixed the problem. A month later and our A/C is still working great. I would 100% use CD Shanahan's again for any A/C or heating issues.

Naira R.

5/18/2023

The crew was professional, punctual and courteous. They replace my old HVAC system in no time at all. I highly recommend them!

Harish C.

6/15/2023

Connor and team are wonderful to work with from the get go. He took the time to discuss how best to size the system for my 1972 house. When his team came in to install, Dan and Dillion were absolute professionals! Didn't even take a lunch break and cracked out a pretty complex Trane system install, including duct fabrication, with precision and focus! Couldn't help but notice how everything was so cleanly buttoned down while Dan explained all the important features! Certainly the only crew to call for your HVAC and even ductless system needs!

Donna A.

7/25/2023

Required a new metal ring for under the toilet. We had toilet removed and the space ready for the replacement. Evan needed only to order the part. Apparently, the first one sent was incorrect, which was not his fault. We never asked how much this job was going to cost. We were charged $534 . He required another $325 to reattach the toilet which he said was not part of the job. Needless to say, we replaced the toilet in less than 10 minutes ourselves. . I definitely believe this was a huge overcharge. I am extremely disappointed from this experience and learned the hard way to get a price and job description up front.

Will C.

7/17/2023

I was recently on the market to get my HVAC unit replaced. After receiving multiple quotes from various companies, CD Shanahan offered the best price for a SEER 17 unit. Connor was quick to respond when I had initially reached out for a quote via Yelp. He was very responsive and was able to provide me a quote virtually via pictures I sent of my old unit.

On the day of my installation, Connor arrived within the 3 hour window and was able to knock out the installation himself. Connor has been working as a HVAC tech since he was young and that clearly shows in his workmanship. The condenser and air handler were installed with great care and attention to detail.

After my experience, I can confirm that all the other positive Yelp reviews are accurate and I'll be recommending CD Shanahan to my family and friends for their HVAC needs.

Lloyd B.

2/28/2023

We couldn't be happier with Shanahan's service. I texted them on a Sunday evening and received a response in mere minutes with somebody coming out for a non-emergency diagnosis triggered by a home inspection the following morning. A very professional technician did a more thorough investigation that I asked for and did the documentation I needed.

Emily R.

08/05/2022 12:00:00 SA

Jimmy was prompt, friendly and showed me the simple fix for what I thought would be a complex and expensive situation (it was neither). I would recommend CD Shanahan to everyone! They are a small company that treat clients like people and not a profit. I trust their work ethic and their prices (which are affordable and fair). Will be using Jimmy and Conner for all my family's AC needs.

Eileen Z.

11/15/2021

Amazingly talented HVAC repair guys. I highly recommend them - they were able to get to our home quickly and precisely diagnose the issue (less than 20 minutes to our door). This time we needed a new thermostat and that was all. They restored our heat with minimal expense and are totally honest. A few years ago they fixed our gas furnace when other companies said it needed to be replaced (for thousands of dollars). What a relief to know who to call for heat and ac problems.

Stacy M.

12/31/2020

Best repair experience ever! Came home at night to find our furnace dead. They came out first thing in the morning (because there was no option for sourcing parts at night). We made the decision to replace the old furnace, and they had it done within a couple of hours on New Year's Eve!

Communication was the best- every step was explained with honest assessments of the situation. And they left the place as clean as it was before they arrived!

You really couldn't find a better professional!

Jamil K.

10/05/2020 12:00:00 SA

Our Ac unit from 1997 died right at the end of the summer and our home warranty (Cinch) decided not to cover it because a fan blade can't break from normal wear and tear. Well it did. And so lesson learned we decided to get quotes from several well reviewed hvac businesses in the area on replacing both our ac and furnace which we knew was on its last leg. Connor provided a same day quote and answered all my questions. He matched or exceeded all the ad-ons bigger companies were offering and for the best price. We accepted his quote on a Friday afternoon and he was able to schedule us for Monday 9am sharp. He and his co-worker Troy, following covid protocols with masks etc, worked non stop to get the job done by just after 5pm and took time to show us how the new system works, answering all our questions along the way. We couldn't have been happier with our experience! The furnace heat feels great and we can't wait for one of those oddly hot days in October to test out the AC!

Jouhn B.

08/06/2021 12:00:00 SA

They did a great job replacing our AC and furnace. Great communication end-to-end from estimate to post-install.

Cheryl C.

2/17/2021

On what promised to be the beginning of a cold couple of days, my heat pump decided to stop working. I emailed through Yelp and CD Stranahan. replied promptly. Brandon came out. even a bit earlier than anticipated and promptly started trouble shooting to find the problem. There was more than one issue creating the malfunction, but Brandon got everything running quickly. He also double checked to be sure all was in order. Brandon was efficient, courteous and took the necessary COVID 19 precautions. I believe the cost was reasonable for all of the work that was done. I highly recommend CD Stranahan and know I will be using them in the future.

Cliff S.

4/26/2023

HVAC technician Ian notified me that he was on his way and arrived within the scheduled time. He was courteous, knowledgeable and thorough , explaining the results of each test he did during our annual AC inspection. I would rate his performance as 5-star!

Mike S.

12/25/2022

This guy is great. Hot water pipe burst all over the maintenance shed of our townhouse and covered the heater with water and Connor came out within a few hours and gave a reasonable estimate and future guidance and replaced the pipe and valve in maybe an hour to an hour and a half, and got the heater working. ON CHRISTMAS. No other plumbing or HVAC guys would come out today and we would have been left without water or heat all night. Would call out again no problem.

Matt F.

10/08/2022 12:00:00 SA

I recently had to have my A/C unit and coil replaced and couldn't have been happier with the experience I had with Connor. He took the time to provide detailed answers in response to the (many) questions I had throughout the process and even recommended against a system that would have provided higher labor costs for the company. To me, that screamed integrity and made the choice about who to trust with the project an easy one

marty n.

6/13/2023

I highly recommend CD Shanahan's. One of my mini-splits was not working and they were very responsive and professional in trying to fix it, and ultimately replacing the unit. The communications were excellent. The costs seemed very reasonable (I didn't get other quotes). Thank you to Connor, Jimmy, Elijah, Dan, Dillon, and the entire team!

Sandra S.

4/15/2023

I needed a new company to continue spring/fall maintenance on my HVAC system. After researching companies, I called Shanahan's and signed up for the spring/fall maintenance package after a very friendly and thorough discussion. Elijah came out three days later for my spring maintenance. He was prompt, very friendly, knowledgeable, and thorough in his inspection of my system. I had peace of mind afterwards that I had made the right choice for servicing my home.

Steve C.

03/02/2021 12:00:00 SA

Wonderful experience. Furnace stopped working and reached out on Yelp to get quotes. Connor responded right away saying the service call would be $89. The technician arrived within an hour and figured out the problem. It took some troubleshooting, but all was working in about an hour. When it came time to pay...$89. No surprises, very responsive, professional and knowledgeable. Really couldn't ask for more.

Myung P.

3/14/2021

Connor provided quick turn around for items requested ahead of scheduling the inspection.

Was on time and provided updates when it seems like there may be a schedule issues (which there was not).

Was very detailed in the service provided.

Followed all COVID guidance (wear mask, keep distance).

Will definitely consider for any HVAC and water heater work.

Scott M.

8/20/2021

I found C.D. Shanahan via Yelp after my A/C died and my DIY repairs didn't work. They were quick to respond, on site same day and did a thorough inspection and diagnosis. After explaining the problem (a leak somewhere in the system) and my options (repair the 14 year old system for $5K or replace for more), we decided to replace. Connor worked with us on options and price and timing. Connor sent Ian and Dillon to begin the remove/replace process and then joined them shortly after they started. All were friendly, personable and professional. They completed theinstall, including hauling away the old system and all the trash (not even a screw left behind!) in a day. I didn't have much time to compare pricing, but my sense is these guys are right in the middle of the range...but the quality of service, followup and willingness to work with us are DEFINITELY worth any increase over the discount installers. I've got a new A/C service provider!!

Chikiliz Z.

12/23/2022

It was good to work with CD Shanahan's, they clarified doubts when I was looking for a humidifier for my home, their communication for the most part was always clear, there was a small hiccup that delayed the installation of the humidifier but they emend it with a deal that felt fair, the technician was knowledgeable, polite, worked clean and installation was done in a couple of hours. I would work with them again.

Jeanne B.

04/02/2021 12:00:00 SA

Connor was awesome. The turn around between contacting him and having work done was so fast. The quote was exceptionally reasonable and much lower compared to other companies. He provided additional suggestions for future work that will need to be done at some point. My tenants were so thankful to not have to deal with delays in having hot water!

Stephen K.

07/11/2021 12:00:00 SA

My AC went out on a friday afternoon, rainy but muggy summer day. As places were closing i sent out a wide range of messages on yelp. Conor reached back to me with in minutes and was able to come within an hour. He was upfront with the cost and was able to diagnosed and repair the problem.

Becky L.

11/09/2020 12:00:00 SA

Shanahan's Heating & Cooling helped me out when my 35 Year old HVAC wasn't performing as it needed to. They contacted me right away, helped determine a fair price, and worked with us to make sure we had the best equipment. They quickly came and installed a new HVAC, compressor, and a water heater in a very tight space in two days and worked with us to come back to install a special sized vent. We really liked working with Shanahan's and recommend their services to anyone in need of a new heating & cooling system!

John K.

6/24/2021

Amazing company! Another company tried to charge me 2000 dollars for a minor issue and lied that it was a more serious issue. Brandon came out and was completely honest saving my a ton of money. It is difficult to find honest company's and I will only be using them from now on!

Mike S.

9/16/2022

TLDR- Look no further for the best HVAC service, CD Shanahan's is the real deal

Everything about my experience with this company exceeded my expectations. The owner and scheduler were both very friendly and responsive, and were up front about their pricing (which is very fair and competitive). Technician Brandon came out to our house and did a SUPER thorough job in checking on our system, providing clear and helpful explanations and feedback. He didn't take any shortcuts, but also worked efficiently which inspires confidence in the customer - someone who knows what they're doing and does the job right. Brandon also helped with a quick fix on our bathroom exhaust fan whose port was blocked - he didn't hesitate to go up in the attic and do a detailed look to ensure it was venting properly which helped him diagnose the flap blockage and get our bathroom venting properly. Not only is he clearly proficient at the technical aspect of his job, but Brandon also is a stand up guy who it was a pleasure to have in our home - friendly, personable, and overall a joy to interact with. I plan to use them for all my future HVAC needs and look forward to having Brandon back in the spring for our next system check.

Cameron R.

2/22/2021

I called at 11am and they were at my house by 1pm...Such amazing customer service and the tech named Brandon went above and beyond to ensure our furnace was back up and running smoothly. He had the problem fixed within 1hr and I couldn't be happier with how everything went. I will definitely call them again if something comes up and I would highly recommend them for anyone looking for your AC/Furnace needs.

Lindsay P.

4/17/2023

Our a/c went out just as the weather started to warm up and I called a couple of companies for quotes and availabilities. Shanahan's got back to me the quickest, they were available the soonest, and their diagnostic fee was reasonable. Hired them and Jimmy was at our house less than an hour later.

Jimmy is a wizard at his job. He is so efficient and knowledgeable. Very trustworthy.

Our a/c needed a special manufacturer part and Jimmy kept me updated while waiting for the part. I really appreciate this customer service.

I'll always call Shanahan's for HVAC maintenance and repairs in the future. I'm impressed with their work, efficiency, and customer service!

The Lavatory Lady P.

04/03/2023 12:00:00 SA

We found ourselves in immediate need of an AC unit. We got 4 quotes. Of the 4 quotes, Connor offered us the most details and options. There was only 1 other competitive offer and while he was not able to match it 100%, I felt it was a fair price given the lack of communication of the other company. Conner was always very responsive and professional. I made the final decision around 1am and sent a message with no expectation of an answer until the following Monday, but I got an answer within minutes. Since we were flexible, Connor was able to schedule us for Monday morning. The crew was prompt and very nice to deal with; we are pleasantly pleased with all aspects of our experience and would not hesitate to recommend this company to anyone.

Rick B.

06/10/2023 12:00:00 SA

Evan is the most reliable, honest and thorough plumber we have had in years. His fee was very reasonable and he was very thorough with his diagnosis of our problem. We even signed up fir their annual contract.

Rita B.

02/09/2023 12:00:00 SA

The 20+ year old electric water heater in my townhouse started emitting a burnt wire smell back in September. I contacted several vendors regarding a replacement and ended up selecting CD Shanahan for their prompt response and fair pricing. I spoke with Connor and sent him photos of the water heater and the area where it is located (very tights space). He immediately emailed me a quote for the replacement unit, which I approved, and a new water heater was installed the next morning in about a couple of hours. The technicians were prompt, courteous and professional, and I was very pleased with the work that was done.
I called earlier this week as I wanted the water temperature adjusted. Jimmy showed up the next day and made the adjustment that I requested. The service call was covered by the warranty. Again, courteous and professional.
I definitely recommend CD Shanahan and would not hesitate to contract with them for any other heating/cooling issues I may have.
Thanks guys!

Harrison K.

6/29/2022

Jimmy from CD Shanahan's was efficient and thorough in his seasonal HVAC inspection. I appreciated his honest assessment of my system and its components -- including the benefits and drawbacks of certain brands -- and he took the time to explain each part and its functional status. There was no upselling; just a matter-of-fact professional discourse. He also shared some tips to keep the system running smoothly until the next service. Bonus points to the company for keeping me well informed via text on the ETA, technician dispatch, and invoice.

Dylan S.

08/07/2022 12:00:00 SA

My brand new ac unit (installed by a different company) suddenly stopped working one morning. Not even three weeks from installation. I couldn't figure it out myself and having family come in from out of town the next day had my anxiety running higher than Mt Everest. After reaching out to the standard company names you see on the road and pretty much getting the finger for an emergency request, I came across CD Shanahans info. Not only was he super responsive- he also made such an effort to come out immediately after another location he was at in a different area. Communication was top notch and even asked for pictures and tried to help diagnose the problem before he even got here to streamline the fix. Honestly- I don't think I've had as good of service from a mainline industry professional in almost 8 years. 100% recommend.

JoAnn F.

03/09/2023 12:00:00 SA

Outstanding communication!! Our gas furnace stopped blowing warm air. I reached out to CD Shanahan's based on their reviews on Yelp. I sent a message through Yelp and received a response almost immediately. I did not classify as an emergency, so a service visit was scheduled for the next morning. Promptly at the prescribed time, Jimmy, the HVAC tech arrived.

Text messaging and email was used to send confirmations and updates.

Jimmy was very professional. What I like most is that he clearly communicated points about our unit. (It's pretty old.) He quickly identified the issue-a faulty igniter. Thankfully, the universal igniter he had on his truck was appropriate and he was able to install very quickly. He finished the job within 30 minutes. He explained everything in language that was easy to understand and answered all my questions.

In addition, we discussed other services CD Shanahan's can offer.

The heat started coming out the vents and I was very pleased. Additional communication from office staff regarding payment was also very easy and professional. I would recommend and will use this company again.

Lesya K.

9/28/2022

was looking fw to using them as they appeared perfect. but they did not respond. i think i know why.

Sally M.

10/06/2022 12:00:00 SA

Had my first maintenance check with CD Shanahan, HVAC. On time, professional, nice and gave me great advise! My tech, Jimmy (co-owner) was awesome! Can't go wrong with this wonderful company!!

David Schacht ..

08/08/2023 12:00:00 SA

Brandon from the CD Shanahan team provided amazing service to us to resolve our AC problems. He quickly diagnosed our issue, walked us through the several options, and helped us come to a solution that made the most sense for us. He quickly fixed our AC, was very honest and knowledgeable, and I would definitely use CD Shanahan again for my AC needs. Thank you for making the trip out, educating us about AC units and home care, and helping us stay cool in the summer!

Fulda S.

01/05/2023 12:00:00 SA

garbage disposal was replaced, on-time, responsive, professional, friendly and correctly billed.

Angela M.

4/23/2023

I've used CD Shanahan's many times over the years. I trust them. They're competent, reliable, good guys. Jimmy has been particularly excellent. And Connor, the owner of the company, has been very responsive and reasonable. I recommend them highly. At this point I wouldn't go to another HVAC company ever again; they're my go to guys for all things heating and cooling. They also do some plumbing work I believe as well.

Trustworthy, reliable, and professional!

Meredith F.

4/13/2022

Outstanding service. Connor replied immediately and had a service request tasked out for the following day. Jimmy serviced my HVAC and did an excellent job, even letting me know that some services I had anticipated needing were unnecessary and saving me money. I highly recommend. Professional, great communication, and honest.

Roger C.

11/17/2020

We own a house that was built 21 years ago, and in examining our water heater decided it was time to replace it, since it appeared to be original to the house. We started our search with Home Depot and decided on a water heater and set up an appointment for the replacement. That was when the difficulties began. After the sub-contractor arrived ready to start work, they looked at the job and after deliberating with the home office, declined the work due to the difficulty in getting the old water heater out. The water heater is located in a tight space in a fully finished basement with the gas line and water pipe sitting in front of the heater in the access door. We then had several other contractors come in and either outright decline the job, give us the option of going tankless at an astronomical cost with lots of additional work, or a commitment to research the options and then never call us back. We were outright frustrated. The only silver lining to this was that the old water heater was still operating, but we were concerned about it going bad or worse leaking all over our finished basement. That is when we received a recommendation for CD Shanahan. Conner (owner/operator) came in to assess the situation and told us what they would need to do to complete the job. In a nutshell it consisted of removing the gas line, cutting the water line, and lifting/removing the water heater. They did this all in about four hours (including unloading/loading the truck). We were very happy with Conner and his team member's professionalism. They came in, did the job, and left everything clean when they left. I will definitely keep them in mind when it comes time for other projects.

Ramon E.

09/08/2020 12:00:00 SA

Had Shanahan's Heating & Cooling come for an Inspection of my older HVAC unit. They were very Professional, flexible with the times, wore masks, gloves and shoe covers. Received a Military Discount. Happy with the recommendations and with the work.

Ilya R.

02/05/2023 12:00:00 SA

Connor was great. Very responsive and came out same day. He was able to give me an accurate timeline and kept me updated on arrival time. Was able to diagnose my issue and is going to help fix it next week.

Nathan C.

06/11/2020 12:00:00 SA

Connor replied quickly to my request and said he was available to come by the house in 20 minutes. This was great news and prevented me from having to try and reschedule meetings the next day. Connor arrived on-time, he quickly diagnosed the issue, then he did some additional maintenance checks on the rest of the system. Luckily the system wasn't missing coolant, it was only a faulty capacitor which Connor had in the truck and was able to replace quickly. I appreciate his thorough explanation of the issue and his steps to resolve it. Since my system is 10 yrs old he was also very helpful in discussing ideas how best to replace it in the future (when needed) for the best value for my money. I will use this company again. I also asked for extra business cards to give to neighbors!

Lynn M.

04/07/2023 12:00:00 SA

Evan came on time and was able to replace indoor shutoffs that were rusted shut for our backyard water supply. He then was able to replace one water faucet that had broken and could not turn off. We decided to replace the other outdoor water faucet so we would not have any future problems. We live in a very old house so this project was time consuming.

We were very pleased with the service and clean up process. We will use them again.

Wen H.

08/11/2022 12:00:00 SA

Fast work and reasonable price. Brandon gets here within 2 hours of first calling, the whole process was professional and friendly. Brandon explained the situation and give me a reasonable price and explain the labor warranty. He did a fast job and now my AC is back on. Thanks!

Michelle C.

2/19/2022

Our Heat went out on a cold Saturday and thankfully, Yelp lead me to CD Shanahan's. Arrived 15 minutes after initial call to save the day. Appreciate all the help!

Kip T.

5/24/2022

Great company, easy to work with, fair prices. Connor runs this business like a well oiled machine, which is important when you're maintaining and installing well oiled machines. He was responsive, explained the options well, brought his A+ team, and had me up and running same day while waiting a full A/C replacement which was installed the next day. Highly recommend. Don't go to the big guys in DC. You want local family owned attention and detail. Go with CD Shanahan.

Baek C.

07/05/2023 12:00:00 SA

Cd was great in being flexible with my schedule when I had to reschedule. Communication is really strong with them. Then their service tech Elijah was friendly and did not up sell me or try to to use any scare tactics regarding my aging ac unit. He was straightforward and gave me all the info on the current status of the ac unit and how to prepare better for a future unit since it is over 20 years old. Highly recommend.

Louis D.

6/24/2021

Great customer service, Brandon our technician was extremely knowledgeable and customer oriented.My A/C issue was fixed at minimal cost. Same day appointment. I would recommend their services.

William M.

05/12/2023 12:00:00 SA

Within five minutes of arrival, Shanahan's technician spotted and corrected a boiler system component fault that FOUR other local companies had completely missed. He was able to explain the situation in layman's term's so that even I understood what the problem had been.

Boiler systems are very much a legacy tech, and many in the heating business nowadays may not be as familiar with them and their peculiarities as Shanahan's folks. When the time comes for replacement of the system, Shanahan wil get the business. A+

Carla G.

07/12/2022 12:00:00 SA

These guys are the best!!! Brandon did a great job. R&B Electric told me I needed a new system that would cost $12,000. I called Shanahan's and Brandon cleaned the coil and replaced the motor and the system is working great. And a fraction of the price R&B quoted. I highly recommend Shanahan's.

Andy B.

6/13/2020

We have an older AC that needed maintenance and refrigerant to keep running. We requested quotes and CD Shanahan was the most responsive and gave us the best up front pricing. Connor came out next day at the time agreed to and was right on time. He took various safety precautions including wearing a mask and gloves and shoe coverings. Connor maintained social distancing at all times which was good to see and I never felt like there was a risk as he was very cognizant of making our family feel comfortable.

We were upfront about not wanting to replace our AC and Connor was great at explaining what he needed to do for our almost 30 year old unit. He explained the process and when he ran into an issue he conferred with me before taking any action. He quoted me a price when this occurred and discussed alternatives. I checked his prices on various sites and found them to be very competitive and had him do the extra services he recommended.

We did discuss future options and the need to plan to transition to a new AC unit at some point. Unlike some other companies I've dealt with before, this discussion was brought up by me and I never felt any pressure from Connor to move to a new unit. He gave me a quote for that service so I could ballpark the cost in the future and plan for it. I felt like he understood what we wanted and worked to make it happen.

The work to keep our old unit running took about 3 hours in total and he stayed late to get it done. I felt like he went the extra mile to keep our old unit going and he stayed a bit longer to make sure all was good and was running properly after he serviced it. He also gave me some tips on my water heater and safety when he was in our basement. This info wasn't requested but was appreciated. I got the feeling he really enjoys his job and helping his customers out.

I would highly recommend Connor for your HVAC work. There wasn't any pressure or BS, just great service.

CD Shanahan’s Heating & Cooling