Visual Comfort - Denver Showroom

I received very good help from Whitney.
They sell the exact light that I was seeking for our home office.
They sell one line of fans (Monte Carlo) which appear to be the right choice for us.

I love VC and order from their online store frequently, however, when I bought something online and then called the local Denver store, they could not help me at all, and said that it was two different businesses. They were unwilling to go the extra mile and even look in to my return request. The customer service online is also subpar and often long waiting periods. I ordered some thing online and when I unboxed it it was a completely different lamp. when I asked if they could send me the replacement correct lamp, they said they no longer had it and could not offer a refund until I shipped back the lamp that they sent that was wrong. There's no accountability and often times the customer feels like the bad guy instead of the company.

All I can say is WOW! The showroom is just the beginning, but represents the experience I had throughout my purchase. I was looking for lights for my new house and wasn't quite sure what I needed. The sales person helped me figure out the quality of light I wanted and my overall look and then offered me options within my budget. I was not very decisive and they were patient and helpful as we made the right selection. Great service and quality - thank you!