Planet Plumbing & Drain

After my next door neighbor retired from plumbing, I had a string of really bad experiences with various local plumbers, big name and small.  I can't articulate my relief when I was referred to Planet Plumbing by a local plumber who was overworked!  
Planet Plumbing is my go to ... I don't even bother grabbing competing quotes... they are awesome.  Rooter prices are overly reasonable!  They are all knowledgeable, well trained, honest, prompt, and fair.
Once the plumber was being accompanied by an apprentice, who forgot to lay carpet protector down before taking the rooter snake down to the basement... so there was some black marks on each of the stairs until I caught it, and he tried to lift that side up off the carpet as he went down.

These things happen... and they are great opportunities for service providers to demonstrate their true value and their true concern.  They finished the job, were very apologetic, and left it to me whether I wanted them to go out and get stain remover and come back to try and clean the carpet, (even though it was already 8pm), or receive a fair discount off of the service.  

I opted for the discount, used some basic carpet cleaner and the grease came right out, but I have high faith and confidence in the integrity, experience, and skill of every Planet Plumbing plumber I've gotten to work with.  Oliver is setting me up with a new water heater soon, and is ensuring everything is up to current code and current safety standards... Thanks, Oliver!

Gary and JJ helped me out with my kitchen remodel, including moving a washer and dryer and installing an electric not water heater. They both did a great job.

This is the only place I will ever call again. Every technician knows exactly what they are doing and they always get it done and leave the area sparkling clean. If I could give all the stars in the universe, I would

Called Planet Plumbing to clear a sewer line. They gave me a quote over the phone and scheduled at my convenience. Mike Steedo came out on time, was knowledgeable, professional, and efficient. A very good experience.

Even though I have home warranty that would have covered me AND the contact information for the installer of our hot water heater, I still decided to pay for Planet Plumbing to come out because 1) they answered the phone, 2) they had someone available sooner than the other two companies, 3) they do not charge for overtime, 4) there was no trip charge, and 5) they said they'd charge nothing it turned out to be simple.

I have found my plumbers that I'll use here forward.  Thank you!

They totally messed up my sink drain and the owner refused to take any responsibility for it, stating that I have a custom sink so the work they did was not their problem. He later refused to return calls to discuss the situation. In the meantime, I'm left with a sink that doesn't drain and can't find anyone who can repair the damage they caused. Not exactly a happy ending to spending a heap of money ($350) to get a new drain from them (the 2nd sink was fine from their work).