b b.
07/08/2011 12:00:00 SA
We use this company a few times, we bought an older house and so we've had lots of projects that have required a plumber. They always have decent prices and come in WAY under the other quotes we receive. They always do a good job and are super friendly. They have actually given us referrals (with our long list of to-do's throughout the house) and have also given us great tips on some items we have done ourselves. It's not always the same person who will come out, but they are always professional and polite and helpful. I have referred them to a few friends and gotten great reviews, on things like customer service, staying late to get the job complete. The only drawback is they are busy, sometimes that seems to cause them to be a little flakey. With our tight timelines (as installations etc can be sequential and based on one contractor completing a job before the other can start) it caused a few delays, but they were very quick to pencil us in and even moved us ahead of the original time frame we had been given and gave us a little discount. We really like knowing we can count on folks in the service industry, that can be tough. We've been very happy with this company so far and will continue to use them. (Although we will probably call them the day before to make sure they have us on their schedule).
