I had an issue with my hot water heater, and my brother and law gave us JR Whitney Plumbing's info. My fiance and I called them first thing in the morning, and Jeff came right over to check it out. We needed a replacement. He explained everything to us in detail and in a way that we could understand. He went over the type of water heater he suggested and why, the size and why - the placement of our water heater is in a tight space, (and a very odd one, at that), how he would have to reconfigure the piping/the cost of that, pulling the permit/cost, and an inspection PLUS the time he'd put in. He informed us he was only going to charge for time worked, meaning he wasn't going to charge for when he left our home to go get the water heater/other supplies. He came back and installed everything the same day so we would have hot water ASAP, and he did an amazing job! We passed inspection with flying colors. I would highly reccomend him!
Also, to note, we did have Home Depot come out and they told us we needed an electrician to pull a separate permit and do some work or we wouldn't pass inspection. When Jeff arrived, he informed us that since this was a REPLACEMENT and not a brand new install, that was not the case and he was absolutely right which saved us quite a bit of cash. Dude knows his stuff!
