Anywhere Rooter

The folks are barely better than con-artists. DO NOT EVER CONTRACT THEIR SERVICES.

At the beginning of COVID-19 lockdowns, our master shower/tub went out. When we finally felt comfortable bringing someone in, we called Action Appliance, who recommended these folks. We've had fine experiences with Action in the past, so their recommended plumber seemed like a guaranteed good deal. We were SO WRONG. The only prompt appointment was for our initial estimate, at which point we were told that it was a simple fix, and that a part would be in to do the work in a couple days. We were asked to pay 2/3 of the bill up front, but the man instead charged the entire total, without informing us. Then, the no-call/no-shows began. Three appointments over five days were cancelled on us AFTER the window, and only when we called to ask the status. Furthermore, each time we were informed that the part would be in soon, and another (fake) appointment was scheduled. After a week without out money or our repairs, we called and asked for a reasonable accommodation for the hassle and lies. We were informed they would only offer a small discount - approximately $100 out of nearly $1000 total work. When we informed them that was not acceptable, they then told us they would cancel the work, but would be keeping 25% for a cancellation fee! We were left with no work, and have had to appeal to our bank to attempt to have any of our money returned (they to date have not returned a penny).

Needless to say, we called another plumber, who was professional, punctual, and more than happy to get the work done in a beautiful manner.

Anywhere Rooter are frauds and crooks. DO NOT EVER HIRE THEM. They are more likely to steal from you than help.

Please be careful with this company. They charged me 750 for a service + part. The person who arrived did not have the part and was supposed to return the next day and never showed up. I called in and the person on the phone rescheduled to 8:00 am next business day and the worker did not show up again. I called and asked for refund of the amount charged for the part which was never installed and the office manager ( who by the way is extremely rude) refused to refund. She told me that I either wait for the worker to show up ( please note that I waited twice) or loose the entire amount. I could not reason with her as all of this seemed unnecessary and unreasonable. So please beware of how you deal with this company, especially what money you hand over to them. Now the whole thing will move to small claims court. This seems to be a trend with this company as I saw another review with similar issue.

Don't use ! I have another review of them, they took $1650 out of my bank for services not rendered, and cancelled before the day of appointment. I have not gotten my $ back, its been 3 months. Guess they can do anything they want and get away with it. Time to lawyer up.
Really is a shame, there are honest dealers and companies out there. So sorry I choose this one to give them a chance. DON'T DO IT !!!

The conclusion of our experience with Anywhere Rooter is that they are a bunch of scammers that will try to rip you off, and will refuse to give you service when they can't.
We had a problem with our main drainage about 3 weeks ago, the water was backflowing into our basement. Unfortunately, we called Anywhere Rooter randomly, we didn't read any reviews or know any other plumbing companies. We were expecting a quick cleanup, however, one of their plumbers came over to our house and decided after he inspected our pipes that we have a big problem and that some tree roots were blocking our main pipe. He said the only solution to our problem was to dig out the pipes and replace them with new ones! His offer was $5500, we told him to just do a normal clean up because we can't afford to pay that much. He was very pushy and was trying to convince us to get a loan or call our bank! He refused to do a clean up saying that the floor might collapse and he doesn't want to get blamed for damages. We told him that we are done and we'll call another company, however, he charged us $133, saying that $69 were for driving to our place and $64 for replacing a pipe cap that he had to break to get his camera in. So basically we paid the guy $133 for refusing to fix our problem. The next day we asked the company to send us the video that the plumber supposedly recorded so we can send it to another company so they don't have to do another diagnosis. Anywhere rooter said that there was no video because we didn't ask their plumber to record it! We decided to just call another company to do a normal clean up which cost us only $100, plus they gave us warranty. It's been three weeks now and our drainage seems to be fine, there is no backflow anymore.

Thank you very much for taking care of that toilet for us George we e really appreciate it. Dave Mascarenas

They helped us with our hot water tank when another company left us high and dry. George is amazing! Thank you for everything!

Set time for 12-4.  No show by 5:10 and so I called was told Oh it looks like we won't be able to get out to you today after all...  This was a Friday.  This was a sewer back-up. I am not impressed, to put it politely, and I am also  Very annoyed and disappointed.  And, in reading the other reviews, I guess I should not be surprised. UNBELIEVABLE!!!!!!

We called Anywhere Plumbing from an online add that advertising a $69 drain cleanout special. When they came to the property the price we were quoted was $225. I spoke with the technician and made him aware of the advertised price. The gentlemen told me we needed a medium sized blade and that it would be more expensive for that and also immediately recommended we have the line hydro-jetted. I then told him what we were quoted and that if that was not honored we could just have someone else out to service the property. He agreed to perform the line clean out. The next day the property experienced the same plumbing backup. The tech came back out and again was adamant about hydro-jetting which is about a $1250 service. I told them before going to that extent we would like to have the line camera'd to view the condition before taking extreme measures. The owner of the company then got on the phone and proceeded to tell me I didn't know anything about plumbing, and then tried to sell me a camera scope that was double of what it typically costs. He then asked what I was going to say to him once the scope confirmed his assumption. I responded that I felt he had conflicting interest with his model, and that we'd like to hire an independent 3rd party to scope and see the line first, then determine what we would need to do based off of the recommendation. The next day the line was scoped by Mainline Service (which was 1/2 the price that Anywhere Rooter tried to charge us) and confirmed that hydro-jetting was not necessary. It was shown that we would need a proper blade clean out and to continue to monitor. We then called Anywhere Rooter back to pass along the findings and offered to share the report which we obtained. We asked them to come back to the property and re-blade the line and possibly extend the cabling length to make sure it went past the the backup. We were told that they would stand by their work and make it right. I then received another call from the owner and he began to belittle the sewer scope company and myself and kept going on about having the property hydro-jetted. To be honest the entire time it felt like they were trying to upsell this hydro-jetting service. The owner on multiple times tried to talk me out of what would be an appropriate order of operations. He was very aggressive in his tone and very condescending. I felt his sole goal was to extract the most money that they could out of the job. Ultimately, I asked for them to correct the problem as we had paid them to, or to refund the money that we paid them. They declined both and were disrespectful during the process, and is why I wanted to let everyone know how they conduct business.

This company is a JOKE! Our basement had water backup and they did camera found out pipe was broken. So they dug up the concrete floor. BUT They charged us when work was not done. And claimed they have no idea on how to make concrete smooth. LOL! See photos from the concrete they finished with incredible cracks everywhere and super bumpy and has no clue how to seal the cracks.
STAY AWAY FROM THIS COMPANY! I wish I could rate it 0 star.

Had a bad clog in the kitchen.  George came in a timely manner and did an awesome job!   Great job!