Description
Tri City Plumbing is a one-stop-shop plumbing company that provides plumbing installation, repair, replacement, and maintenance services to clients in the Loma Linda area. Our team partners with residents and business owners to provide cost-effective, reliable, and speedy plumbing solutions. All of our workmanship is backed by our 100% satisfaction guarantee, and we're able to source plumbing supplies and appliances from the country's most reputable manufacturers. If you'd like a no-cost estimate for any of our plumbing services, please contact our team at Tri City Plumbing to discuss your needs
HISTORY
Established in 2017.
I've been in the plumbing trade since 2008 and in 2017 my wife and I decided to start our own company. Our company is honest, reliable, and trustworthy. We do quality work for reasonable pricing. We educate our clients on the work being performed, this way there is complete transparency. Keeping our clients happy is what we strive for. We are licensed insured and bonded. LIC# 1033722
ABOUT BUSINESS OWNER
Ramon, the owner of Tri-City Plumbing has been plumbing since 2008. In 2017, Ramon and his wife decided to start their own plumbing company. Ramon loves anything to do with the plumbing trade. Finding the problem and solving the issues is what he likes doing. He enjoys meeting new customers and at times, friendships were built with some of them. He likes educating the clients on the plumbing issues, making the clients comfortable and happy on what's being done to their home. He treats all clients with respect and honesty. Building this company with integrity is the most important thing.
*Financing Available
SERVICES
Emergency Services, Bathtub & Shower Repair, Water Heater Installation, Sink Repair, Toilet Repair, Garbage Disposal Repair, Drain Installation, Sewer Services, Backflow Services, Gas Line Services, Sump Pump Repair, Leak Detection, Sink Installation, Solar Water Heater Repair, Water Heater Repair, Drain Cleaning, Pipe Repair, Faucet Installation, Toilet Installation, Bathtub & Shower Installation, Faucet Repair, Water Filter Services, Garbage Disposal Installation, Sump Pump Installation, Pipe Installation, Septic Tank Services, Solar Water Heater Installation, ,
Reviews
Ramon responded to my inquiry within minutes early am and was able to arrive and fix pressure regulator and new water heater within the same day. Very quick and efficient.
I've been a home owner for about ten years and my house tends to give surprises when repairs are being completed . These guys were honest and took the time to explain the job. Very professional and timely.
Ramon came to our home on short notice to install some new bathroom sink fixtures. Once there he took his time to help us with some additional items that we had forgot to tell him about. He is very respectful, timely, and reasonably priced. We will use his services again whenever we need a plumber.
Roberto N.
06/06/2020 12:00:00 SA
Had a broken Garbage Disposal , Ramon responded quickly and had it replaced and changed in no time at all. Price was fair. And finished job was amazing . Would recommend to anyone needing plumbing services.
Lori D.
03/07/2021 12:00:00 SA
Ramon was very professional. He came out on his day off and fixed our plumbing issue in less than an hour. The prices were reasonable. I will definitely use his company again for any further plumbing needs.
Had some issues with kitchen sink clogging. Called Tri-City after locating them here on yelp. They were able to come out the quickest and got me sink working again. Very professional and on time. Answered all my plumbing questions. I would definitely use again and recommend
Matt H.
01/09/2019 12:00:00 SA
Excellent service. Ramon came out
Right away to replace my water heater. The whole process was fast and went smoothly. It was after hours but he went back to the shop to get me a water heater and came back shortly after instead of me having to wait until the next day. He explained everything afterwards and pricing was reasonable. I will definitely use tri-city plumbing again in the future
Ramon was awesome! Great job on my very old plumbing and appropriately priced. He arrived quickly, assessed the situation and came back the next day. He was able to finish the 2 jobs I had in less than 2 hours and he didn't try to up sale me anything. Highly recommended!
I had a leak in the pan of my evaporative cooler caused by my own stupidity (oops) and found Ramon's company on Yelp. I called him and relayed the info to him over the phone, and he was able to arrive within about an hour. He was knowledgeable, friendly, and efficient while installing a shut-off valve in the supply line to the EC.
Thanks again, Ramon!
Tamara P.
04/01/2019 12:00:00 SA
I would highly recommend Ramon for any of your plumbing needs!! He not only did an amazing job getting my hot water back on, he was fast, completely thorough and checked in with me to make sure everything was working properly.
Thanks again Ramon for making things smooth and being A+ in your business affairs. Keeping your word, and doing great service is extremely important to me and I definitely have your number saved for future projects I will be involved in!
Ramon did a great job. Arrived on time, didn't try to up sell us on any required services, cleaned up when he was done, and most importantly, charged exactly what he quoted!! Hit him up, he's a stand up guy and runs a great business.
Quick response time. Job came in cheaper than the quote. No hidden surprises just reliable work on our bathtub leak. In and out no fuss. Fernando did an awesome job.
Ruben H.
09/09/2022 12:00:00 SA
Highly recommend All City Plumbing they're one of the most plumbing service I've hire.
Technician manuel was very knowledgeable and was able to get our plumbing issues fixed in a timely manner.
Ramon from Tri City , is very experienced , and clean . Also he tells you what he is doing and explains how to prevent it in the future . Very nice person
Don't be fooled by their five star Yelp rating you need hold on to your wallet with this place because all they want to do is price gouge their customers. They tried charging me $1,100 for a repair that cost $10.46 in parts and one hour of labor. Ramon seemed like a nice guy over the phone and he showed to look at the sewer clean out that my tractor driver pulled out on accident. Then he tells me it will cost $1,100 to fix and when I told him price is crazy he said the other guys would do the job for over $2K. That's a flat out lie and he is just looking to take advantage of customers that don't know any better. I ended up paying Ramon/Tri-city plumbers $165 to locate the sewer pipe which took 15 minutes since he was already on site, but even the $165 is stupidly priced. Afterwards, I drove 7 minutes down the road to Hirsch plumbing supply bought a cuppling and a cap. The supply store gave me a short piece of 4 round pipe they had lying around. I drove back to my house dug out the rest of the area and installed the parts and filled the hole. With drive time it took me an hour. But if Tri-City hadn't tried to gouging me to begin with I would've just paid them to do the job and not have had to waste an hour of my time.
I almost never write bad reviews, or reviews at all, but I just had to with this company. Find a different plumber. There's plenty out there that don't try taking advantage of their customers!
I'm adding to this review because I just got a call from Ramon who was very aggressive with me on the phone regarding my post. He told me I was shady for posting a bad review and tried justifying his insanely high $1,100 quote but saying he is trying to run a business. Very bad idea to call me to try and make me feel bad about posting an honest review. He should have apologized and tried to make it better and instead he made the situation worse, shame on you Ramon.
Beth A.
07/11/2019 12:00:00 SA
I highly recommend using Tri-City Plumbing for any plumbing issues you may have. Ramon responds quickly and explains everything; he does high quality work and has great customer service. I had a plumbing leak that he repaired quickly. I am very happy with his work!
Ramon was a recommendation from another person. My water heater was leaking and I knew it was time for a brand water heater... service provided was excellent and prompt .this was in 2021 .. my parents water heater quit working .. Just recently I referred my parent who water heater stop working Ramon provided excellent service to my parents . Thank you Ramon for providing Honest and excellent customer service.
Karean W.
08/03/2021 12:00:00 SA
Terrific response time and Ramon was able to come out the same day to evaluate a water pressure regulator situation. Pricing was fair and follow up was impressive. His professionalism and communication were appreciated. While I hope there isn't a reason to call him back out for other jobs, I wouldn't hesitate to call him again for future plumbing work.
Had an issue with my water softener that had not worked since my brother installed it for me. This company came out and corrected the problem and got me up and running in no time. Forgot how good it feels to wash my hair without all the crap in the water.
Ramon came within 30 min of me calling him though he was busy and in the midst of buying a house! He knew what the issue was (backed up drain with water leaking all over the toilet) and had the main snaked and de-clogged in a short time. He also took the time to show me on his camera how much root infestation I had in the drain and recommended that I have that pressure cleaned. He promptly came the next morning and took care of it and assured me that his work was guaranteed for a year and if I had any problems, I just had to call him. He is a seriously good plumber and human being!
My wife and I have used Ramon for all our plumbing needs. He has replaced our hot water heater, unclogged or drains in both bathrooms, repiped our house from the street to the house, replaced our 2 toilet guts and installed a whole house water filter. He is always on time, reasonable, and does a great job. He guarantees all his work which we have never had a problem with so we have never had to use the guarantee. We have recommended him to all our friends and family and they have always been happy with his work. He has done work for us over the last 5 years or so and he will always be the person we call for all our plumbing needs. He is as honest as you get. Thanks for a job well done Ramon!
Ramone came within 30 minutes and flushed/rootered our system within 25 minutes. We were without plumbing all night and he saved us haha and we even snaked the system ourselves from 4 different points including the wash out. Definitely will call again if needed.
Our water heater gave up after being displaced for a few days. Tri-City provided good advice and a new, energy efficient water heater with amazingly fast response times. Thank you very much! Will definitely use you the next time we need a plumber!
Fast and friendly service. Thank you Nathan for coming to my house and fixing my water leak.
I will definitely share your business card because of the outstanding job you did.
Keep up the great work.
Bill Hussey
Dave S.
08/12/2019 12:00:00 SA
The we're the fastest to respond to my request and the lowest prices. I've use this company twice now to snake my drain from the house to the sewer. They were fast, did a complete job, and were the best priced. I will call them first any time in the future when I need a plumber.
This company is amazing. They are honest, quick, helpful, and friendly. If you're looking for a plumber seriously this is the right choice. We needed our entire house repiped, and over the course of the week they made sure that we always had at least one bathroom's water on. They only had to turn the water off completely for one day. Ramon is amazing but so is everyone else who came out to help.
Jonathan M.
10/02/2020 12:00:00 SA
5 stars! Ramon installed a toilet for us. He showed up on time, was polite, wore a mask, did the job promptly and cost was about the same as estimate (which was very reasonable). What more could you ask for! Will use this company for any additional plumbing needs.
Did a wonderful job coming out on a Saturday night and referred me to a wonderful company that took care of the septic tank. I will definitely keep this company's name on file as well as refer them. In fact, I am referring them to my sister-in-law today
Daniel S.
06/06/2021 12:00:00 SA
Had some nasty roots in my sewer drain in the front yard. Had been a neglected issue from the previous owner of my property. Ramon gave me a quote over the phone and I was sold. He came to my home, fixed the issue and didn't try to raise the price on me, like other plumbers have in the past. Ramon was honest with me the whole time and got the job done. He also fixed a leaky hose faucet on the spot. Highly recommend him.
We have zero complaints!
Saul and Ramon diagnosed and repaired an under house leak--in short time.
They were responsible, kind, and open for questions.
Should any other plumbing issue occur--we will definitely call them without hesitation.
Can't recommend them highly enough.
Marvin B.
08/10/2021 12:00:00 SA
Unbelievable service. I called in the afternoon hoping I could get someone out here right away for a water leak. Tri City responded very quickly and sent out Fernando. He was very friendly and took care of the leak very promptly. I'll be saving their Phone # for emergencies.
I normally do all my home repairs myself but tonight was one of those nights where I was unprepared for my plumbing emergency. I called Ramon and he was available to come immediately which was amazing! He not only took the time to further educate me on preventing future problems but he worked quickly and efficiently and fixed the plumbing problem. He was also very professional and I could clearly see he knew what he was doing. If you ever need any type of plumbing issue fixed or diagnosed I truly recommend calling Ramon! Thank you very much!
Joshua N.
05/03/2020 12:00:00 SA
Ramon is a straight up guy who does great work, communicates well and is lightning fast. He serviced our water heater and fixed an underground leak to our water main. Highly recommend.
Great and friendly service ! Came in and solved our problem quickly and efficiently. While not trying to oversell me.
Jennifer E.
11/12/2019 12:00:00 SA
Contacted Ramon around 10 am with our drainage issue. He arrived in under 2 hours and quickly fixed our issue.
Ramon is great plumber. He does quality work, explains the repair process, and actually shows up when he says he will. Highly recommended.
Teresa V.
07/02/2021 12:00:00 SA
I used this company for my plugged sink. They gave me a quick comparable with others quote, showed up promptly and unplugged the pipes. Technician was clean and courteous. It's been a couple of months since their service and everything works great.
Ramon was quick to come out an give us a quote on PEX repiping! He was through and specific with the bid.
I highly recommend Tri City Plumbing as an exceptional plumbing company. My first experience with them was two years ago when they helped me snake my drains, and I was impressed with their work. Recently, I had a problem with my bathroom faucet and called them for help. Despite it being off-hours, they promptly answered my call and scheduled an appointment with Fernando. He arrived on time, diagnosed the issue, and quickly replaced the faucet's worn stem. Unfortunately, due to the faucet's age, it needed to be replaced entirely, but they did not charge me for the new parts or their time. I plan to call them again once I find a replacement faucet for them to install. Tri City's team is friendly, skilled, and dedicated to ensuring their customers are satisfied. I cannot thank them enough for their exceptional service and would highly recommend them to anyone in need of plumbing services. Thank you, Tri City Plumbing!
Brandy S.
09/04/2018 12:00:00 SA
Called Ramon and he came right out and fixed my hot water heater for under $ 200.00 dollars. I called another place and was told that We don't work on hot water heaters older than 8 years old. My unit was 9 years old. That company wanted to sell me a Brand New Unit for
$ 1500.00 dollars. I didn't need a new unit. All I needed was one little part. Thank you Ramon for coming out fixing my hot water heater. When I do need a new unit, I am DEFINITELY CALLING YOU. THANK YOU FOR BEING HONEST.
I'd rate Tri City ten stars if I could. Ramon and his team go above and beyond to ensure you are taken care of and satisfied with the results. Since moving to this area, had tried several plumbing companies; the service was horrendous and the prices were outrageous. During the last service call, we had an emergency as we had a clog that made a mess in our home, and our garbage disposal under the sink went out, talk about a long 24hrs. Ramon showed up and without hesitation, worked tirelessly to addressed the clog and replacing the garbage disposal and followed up to ensure both issues were addressed. If you have any plumbing issues, call this team. You won't be disappointed. Thank you Tri City!
I was very pleased with their services. Ramon came out the next day after I contacted him. He did not charge for coming out to diagnose the problem. I had a very minor problem with my water heater and he was able to make it all better. He was kind and courteous. The price was also more affordable than others who both charged a fee to come look at the problem and who quoted me without first coming to see the problem.
Tri-city plumbing gets the job done. They are very professional and responsive. We have used their services on a number of occasions. They are trustworthy and reliable. They installed out tankless water heater, serviced our main line, and worked on a slab leak and added clearance lines. I highly recommend them!
Scott A.
07/02/2018 12:00:00 SA
Ramon was prompt, polite and very professional. His recommendations and prices were honest and affordable. He quickly cleared a large root that had caused a sewer line blockage and installed a new toilet that looks great. Would definitely call him a again for any future needs.
David M.
07/01/2020 12:00:00 SA
I called several plumbers for my broken water heater. This one - Tri City, is the very best. They gave me very decent quote by phone, and told me that they could come to my house the next morning (it was evening). And when I asked them is onsite inspection needed to determine the final price, they said no, the quote was final price (flat rate), so it could save me time and get the water heater fixed ASAP (since water heater issue is always an emergency).
The next morning, they arrived on time, did clean and swift job, dissembled the old water heater (AO Smith), installed the brand new one (Bradford White), and then hauled away all the wastes. The whole process only took them less than two hours. So that noon, my whole family can have warm showers.
With urgent situation like that, Tri City is really responsive, helpful, and responsible.
I called Monday morning and said I believe I needed the drain clean-out cleaned out. Ramon said he could be at my house in and hour and a half, and he was. I showed him the drain clean-out. He went right to work and soon, the drain was unclogged. He gave me some advice to help mitigate future problems. The price was as quoted and was very fair.
Thank you Tri City Plumbing!!!
Ramon has been doing repairs for us for a while. We can always rely on him to be prompt and professional. He's also very knowledgeable about what he's working on. He's done work inside and outside of our house and he's always repaired it to our satisfaction.
Lori S.
01/10/2019 12:00:00 SA
Have used this company twice, and both times I have been happy with the service. Ramon was prompt and courteous and at a reasonable rate. I would use him for future projects.
Decided to call Ramon after another plumbing company told me I had to spend more to fix my drain. He took care of my sink & plumbing issues cheaper & more efficient then anyone I had called. He even redid my pipes underneath my sink & any other issues I had. Highly recommended for anyone with plumbing issues. Will definitely go to him again for any of my future issues.
Lori R.
04/11/2021 12:00:00 SA
Ramon and his team are amazing. Have used them many times. Always, quick, efficient and professional.
Ramon is great! Respons quickly, and fast in getting the job done. I highly recommend Ramon/ Tri-City Plumbing for all your Plumbing needs. Great Customer Service, and very Pleasent to work with.
Charles B.
04/11/2018 12:00:00 SA
Just like the other reviews - extremely satisfied:
1: Sent message via Yelp for tankless water heater inspection and flush
2: Ramon responds almost immediately
3: Comes out same day
4: Finishes in 30 minutes
5: Price as advertised
Ramon is friendly, very pleasant and is now our new plumber.
This rating is for home in Ontario, California.
Alvin R.
05/06/2020 12:00:00 SA
I highly recommend Tri-City Plumbing. So, you need a plumber and you're surfing Yelp to figure out who on this list you're going to call. I get it. That was me. After calling a couple of other plumbers and being told, I need to come over and see it before I give you an estimate, I reached out to Tri-City and received a quick response from Ramon. I explained the problem and got an estimate on the spot. The proposed plan of action for resolving the problem was clearly explained to me. No ridiculous promises were made. No games. Communication was excellent. Ramon showed up on time the next day, went to work, and resolved the problem. I received honest work for an honest charge. I appreciate that, and I think you will, too.
I am a repeat customer. Ramon went above and beyond to address my plumbing issues with the house. He was honest and shows amazing integrity...and he is a great guy as well. His work and he are exceptional!!! You don't need to look anywhere else for a great plumber...
Neal J.
01/10/2019 12:00:00 SA
Good guys and right on time despite driving a ways to get to us. Recommended!
Kevin S.
06/02/2021 12:00:00 SA
Tri City plumbing is a first class operation. Ramon and his team are very thorough, fair and informative. Not only do they show up when they say, but they will actually come early, unheard of. I cannot say enough nice things about this outfit. I'll definitely be doing business with them again and will be reffering them to my friends and family. Thanks again Tri City
Honest, upfront, clean, and very friendly. Small plumbing business are the best because they'll contact you directly and make sure they do the job right! He came on time and prepared with the tools and materials needed to fix my water leak.
If there is any more problems, I'll definitely call again!
Hello, I called Ramon at Tri City Plumbing for a camera inspection of my sewer line and he came out next day on time as promised. He inspected the sewer line, cleaned it out and gave me good advice on how to proceed on repairing it (I had my own crew helping with that.)
He charged me a very fair price, he was very friendly, helpful and I can only recommend his services and his company!
I want to do business with him and his company again in the future!!!
Sincerely
Mikosch B.
Ramon is seriously the best! He was kind, professional, knowledgeable, and prompt. And he practiced social distancing safety measures when he came. And he left my house clean! He also educated us on how we can prevent and diagnose future issues.
TriCity installed our new water heater in Feb 2022. Today the vent that goes from water heater to ceiling came of suddenly. I saw the vent lying in our garage floor. I tried calling them but their number no answer and message said their inbox is full so could not leave a message. I called another plumbing company - Next Gen, and the technician said that the vent is really important if not installed properly could be hazardous since the carbon monoxide from the heater could fill the garage and could come in our home. Tri city should have known this and since they did not install this properly placed my family and I in danger.
I suggest Tri City to do a better job in properly installing safeguards and parts in a water heater so they do not place other people in peril.
Erick U.
07/05/2019 12:00:00 SA
One of best experiences I've had with a plumber. I've used the bigger names in the past, but I read the reviews about personal and courteous service so I decided to call. Ramon picked up in seconds and was working on the repair in about 30 minutes. Prices were reasonable and there was absolutely no up-selling or pressure to do anything. Will definitely use Ramon again.
Great service and fast fix. Provides great communication and was on time, will definitely be my plumber from now on.
L N.
08/12/2018 12:00:00 SA
...I am so very pleased with this company.. The Timeframe, Price, and Service... And on a Sunday.. We have been without water since yesterday.. And this Hot weather. We dont even have air conditioning. My 2 lil girls and I had water to stay cool.. And Now its back on .... thank you so much from me and my family. would definitely recommend this place.
Jaimie P.
06/05/2019 12:00:00 SA
I originally called one of the bigger companies to come fix a leaking toilet, and the guy tried to convince me that an immediate $3,000 repair job was necessary to prevent further water damage to the floor. Fortunately I called Ramon for a second opinion, and he told me it was a much simpler and cheaper fix for the toilet itself if I wasn't concerned about the cosmetics of the floor right now. He took the time to explain to me very clearly what caused the leak and what my options were. He did a great job with the repair and seemed very knowledgeable and trustworthy. I will definitely call Ramon again for any future plumbing issues.
These are our Go To Pros - absolutely THE BEST. Always answer quickly, honestly, they are punctual and extremely professional. Ramon and team are always going the extra mile to problem solve with us.
Jay B.
11/07/2019 12:00:00 SA
Great plumbing service! Extremely helpful & did a great job! I will highly recommend their services!
Called Ramon at Tri City. He was busy but said that he could be to our home in less than an hour and was. thoroughly examine situation and explained our options to us clearly. Swiftly resolve our plumbing problem cleanly and very reasonably. I will keep his business card in a safe place. Very happy with his service.
Our plumbing failed us on Saturday and by Sunday with two huge snake rentals and 7 working hours wasted we called multiple companies to help us. If it was a sink or a simple clog we would have waited until Monday. However, it was the main sewer line toilets tubs and laundry backing up. We decided to go with Ramon because he was knowledgeable and his emergency rates were extremely reasonable. He arrived on time and cleared the clog. He even told us about our future options with our plumbing. After all was said and done our emergency quote was $100 cheaper than he originally quoted over the phone. He could have easily charged us the phone quote and I would have paid. His honesty guarantees us as returning customers if we ever need his services again. Thank you. New call 3/22/19- Ramon came through again. We just purchased a new home only to have the mainline from the septic tank back up into all the toilets and tubs. Even flooded the closet from the clean out. We tried to go through our home warranty because we were only in the house 4 days. Big fail. They sent 3 different plumbers and because they couldn't find the main-line clean out. $1500 quotes and the wouldn't even attempt to snake it. Finally, I convinced the home warranty to let me call my own tech. Ramon came out the same day and had it unclogged in 10 minutes with a hydro jet. He goes above and beyond in providing the best customer service to his clients. I will always be a repeat customer if the need arises.
I had a kitchen sink with standing water. I called Ramon based on other reviews and he did not disappoint! He sent Fernando to my home within a couple hours and he took care of the problem swiftly. They are so professional and polite. Great prices too! Thank you TriCity Plumbing! 5 stars!
The Woo _.
10/11/2019 12:00:00 SA
Ramon and Aaron were great. Took care of our water heater issue and kept us up to date. There was some service charges which caught me off guard, but they were well worth the completion....
Thanks
I got a couple different quotes for our water heater that was not working. The other company insisted I needed to replace the entire unit (over $1000) even when I pushed for the specific issue. When Ramon came, he was really upfront about the issue and about what my different options were. He called a parts shop right then to see if they had what he needed, and gave me a competitive quote. A different technician from Tri City Plumbing came out later to fix it and I was equally happy with him. Ramon saved me over $1000 and has my confidence and business for any future needs. Thank you!
Ramon is wonderful. My parents had previously used him to unclog a drain back in January and raved about his professionalism and quality of work. As a woman with rediciculxously long hair that completely blocked my drain... he was a godsend. He came within 20 min of me calling ( very speedy )and fixed my clogged drain in minutes! Even gave me tips on how to prevent future clogs. Thank you Ramon for such an excellent job. I will be referring your services out to all of my friends and family.
Fantastic service. Ramon and Jerry responded very quickly to my needs. Friendly and efficient. I put them in my contact list for any further plumbing needs. I would highly recommend them.
e n.
05/08/2018 12:00:00 SA
I got Ramon's info in yelp. He responded quickly with reasonable quote to snake a laundry drain $75.00.
He was on time. He explained what he will do and finished in 30- 45 min. Ramon is friendly polite. I also wanted him to quote me another plumbing job
He went to get his foot covers to get in the house
The quote was reasonable for the job
I believe I will keep calling Ramon for any plumbing needs
Found my hot water tank leaking. Ramon with Tri City Plumbing answered my call. He was able to provide me with an estimate and an available same day appt to promptly take care of the issue. Ramon arrived promptly, very friendly and honest. He took time to explain the quality of water heater being installed, what lines would be changed. Ramon was open to questions and patiently responded to each questions. I would definitely use Ramon for future plumbing issues.
Ramon provided excellent service for us! He responded quickly and fixed our plumbing issue as economically as possible, doing all he could to save us money. We really appreciated his help and we're so glad we came across his business on Yelp!
This company does the best work!! So honest, professional, fair, awesome customer service with great communication and does excellent work! We had originally gone with a different company who got a piece of their equipment stuck in our shower pipes and were trying to charge us lots of extra money to knock down walls and basically redo our whole bathroom to fix the problem they'd caused. Called Ramon to get a second opinion and he fixed the problem in less than 5 minutes!! So grateful to him and this company for saving us money, good honest work & rescuing is from a different plumbers dishonest and bad work. Thank you so much!!! You guys are the absolute best and we will recommend you to all our friends and family:)
Extremely happy with the service i was provided. I called last night around 7pm and they were able to come out early next day. Friendly and professional. Quickly explained the process and pricing. And before i know it the job was done. Would definitely recommend and use this company again.
Our Bradford White 40-gallon tank gave out on us, after 13 years. We called Tri City because they had installed it 13 years earlier. Saul came out and replaced it within 2 hours time. He gave us a few options and we decided to replace the unit - rather than patch it up for a short time. He was honest and professional. I would absolutely recommend Tri City Plumbing again.
Jessica T.
08/07/2019 12:00:00 SA
Ramon is the man! He was professional and made space in his already booked up schedule to come out to check on some flooded piping. I'd recommend Tri-City plumbing when you're in a real bind and need quality work fast! 10/10!
Ramon came quickly and was very friendly and professional. Snake and camera was done on my sewer line for a good price and he answered all my questions while he worked on the line.
Would definitely recommend him and use him again.
Ramon Rincon arrived at the time he said he would, explained what would be done, gave a very fair price and snaked my shower due to water was backing up. Cost $75.00 out the door, I've had other plumbing companies charge $125.00 to do the same job. Will always call Ramon for our plumbing needs.
Kristina H.
02/10/2019 12:00:00 SA
Awesome service! Ramon responded on a Sunday when most plumbing companies are closed and won't respond. He was at our home within an hour of of us calling and completed our repair within 45 minutes. Super nice, professional, took care to keep everything clean, taking off his boots (it was raining outside). He cleaned up the repair site and made a few recommendations (water softener and lowering pressure) that are well intentioned (not trying to get himself more business as we could do ourselves). Would definitely recommend and use again!
I got Ramon by accident, I put out the request for quote to another site but copied others and Ramon was the first to respond back, in about 2 minutes. Then he gave me his price over the phone and I told him I wanted to wait for the original person I picked. He said no problem and I waited.
I received about 5 responses but most were very vague saying they would come over for a quote etc. My issue was very simple and I placed it in the original request, just a simple line stoppage that was known to be less than 5 feet long.
I called Ramon back and he said he would be there in the afternoon, but he showed up earlier then promised and had the stoppage cleared in less then 15 minutes. They were courteous and wore shoe covers from the time they came in the door. They did all as promised and my stoppage is free flowing now. I recommend Ramon highly.
T R.
06/02/2023 12:00:00 SA
Ramone came to my house yesterday to look at what I thought was a catastrophic issue. He analyzed the situation and gave me three price points for quick-and long-term solutions, letting me know they it was a common and easily fixed issue. I went with the most expensive option because it was still a reasonable fee but he didn't push that choice. He just finished and waited around to make sure the solution worked. Would and will recommend him, and won't f t my plumbing done by anybody else.
Vic V.
08/01/2022 12:00:00 SA
This review is a couple of months overdue. I called Ramon on a Friday evening. He came out the next day and gave me a quote. Came out the following week to get the job done. Him and his helper were professional and respectful of my home and did not leave a mess. Thank you for being professional, for treating my home and issue with care.
Ramon re-piped our entire house and we couldn't be happier with his services. They came when they were supposed to and did everything we had agreed upon. They re-piped our entire 2,700 sq ft 2 story house in just one day like promised. There were many workers. Then his drywall patch people came the following day and in one full day and just a few hours on the third day everything was patched up and the texturing matched perfectly. We still can hardly believe it. It's a horrible thing to have to re-pipe your entire house but if you have to do it go with Ramon. You won't be sorry. He also had the best price of the plumbing companies we got quotes from. Thank you Ramon !!
Cookie C.
07/12/2020 12:00:00 SA
Ramon was amazing. He was quick, friendly, and professional. The price was extremely fair. I will definitely call him for all future plumbing needs.
Loly I.
06/10/2020 12:00:00 SA
Ramón answered within minutes and was able to come on the same day, which happened to be a Saturday. He was very professional and besides doing his job, he gave me some tips on how to deal with certain things. I definitely recommend him . If i ever have a problem I will call him again.
Great service. Ramon responded quickly and was very knowledgeable. He took the time to listen, understand our problem, and explain his recommendation. Solved our problem and at a reasonable price. We will use this service again. Thank you Ramon!
RAMON & TRI CITY PLUMBING ARE ABSOLUTELY AWESOME: Tonight at 10:32pm I received a voicemail from a rental tenant in Redlands that the home's water heater was leaking. NOT what I wanted to hear given that I live 60 miles away in Pasadena and none of my regular go-to plumbers are working late on a Saturday night for ANY price. What to do? I decided to roll the dice and consulted YELP for HELP. Based on his excellent reviews, I went with Ramon & Tri City Plumbing and won the plumber lottery: By 11:08pm Ramon was on-site providing me with an update about the problem. By 11:26pm the job was finished for a very reasonable price, especially given the late hour. From notification by my tenant to full repair in LESS THAN ONE HOUR including before & after photos ...ON A SATURDAY NIGHT...for a few hundred very well spent dollars. I found Ramon to be straight-forward, knowledgeable & friendly, and my tenant who works in the real estate field says Ramon was exceptional in his professionalism. I just found my new go-to plumber. Thank you Ramon and Tri City Plumbing!
Matt D.
05/11/2020 12:00:00 SA
Ramon was honest and professional. Came out quick to assess the issue, and didn't try to up-sell anything. Would definitely call him again for any plumbing issues.
Romon arrived and quickly cleared the sewer and made the recommendations that were needed. Had the right equipment and right attitude.
I contacted them and got a quick response, Ramon was out within an hour and was able to quickly diagnose the issue we were having with our sink. He was very courteous, reasonably priced, and gave me tips to avoid having the same issue with the sink in the future. Will definitely be using this service again if the need arises! Although hopefully I will not have to because of his helpful tips. 10/10 recommend.
Wayne J.
07/09/2018 12:00:00 SA
Prompt & very professional. I've been in construction for 30 plus years and was impressed by all aspects from the beginning process to the end of the job. Will always utilize this company when needed.
I am so happy with the service and professionalism from Tri city plumbing! They came out with short notice to help with a dishwasher issue. They were so good I had them come back to replace my shower faucets!! I will definitely be using their services in the future! Thanks again!!
Charles L.
07/07/2018 12:00:00 SA
I can't say enough great things about ramon and his company. My wife and I have a house in redlands thats very old and needed a complete repipeing. We moved out a few years ago and started renting the house. I was super nervous to hire a anyone because-
1. I wasn't there to oversee the work being done and
2. I watch a lot of HGTV and know shit can hit the fan pretty quick when getting into these bigger jobs.
I Got multiple estimates from a wide variety of companies but ramon was the only one that didn't nickle and dime me for every little thing. In fact, by the time the work was done, he went WAY above and beyond my expectations.
The thing that impressed me the most was his level of communication and responsiveness. The number I was given was his personal cell phone. Which means, anytime I called, he would answer and i would speak with him directly. If for any reason he didn't answer, I knew he would call me back within mins. Furthermore, The entire job took almost a week and he would call me every day to update me on his progress.
He was very knowledgeable and honest. He discussed with me all my options and always tried to save me money. In the end, i feel like he did save me thousands of dollars with all the little extra things he did. I can tell by talking to him, he is passionate about his work and always does his best. He personally guarantees everything he does. However, everything he's done works perfectly so I haven't needed to call him out on that but I know if I do, he'll be there
Thanks Ramon. For everything!
f your house is older than a year old and you have not flushed your hot water heater and changed your filter, you may want to seriously consider doing so. Just to keep your warranty active. They require an annual flushing as well, unless you have filtered water. Then it's recommended every 5 years. I just had mine done. I called around and the prices were somewhat costly. This guy Ramon Rincon ( Tri-City Plumbing & Rooter Service)was very professional, reasonable, and educated me on the work completed. Give him a call, to have yours serviced.
Lindsay W.
02/07/2019 12:00:00 SA
Ramon rocks. Nice, smart and doesn't suggest services you don't need. Responsive, dependable and fully thinks the situation through so you get a real solution. I rarely give great reviews and Tri-City rocks!
Amber C.
05/07/2020 12:00:00 SA
Very fast and extremely knowledgeable. Great price. Can't ask for anything more. Would definitely reccomended and use their services again.
Ramon and his team came in and repiped our whole house. They did an excellent job and finished the same day. They were on time and very professional. The quality was excellent and the next day they came out and fixed the drywall which was also excellent quality. I highly recommend them and would use them again for my plumbing needs.
This review is late, but it is better late than sorry. I have hired Ramon several times for several projects and the reason I continue to hire him is because of his honesty and incredible work ethics.
My last job for Ramon was to repipe my entire house. As usual, he came and he was able to provide me with a very reasonable quote. Ramon was able to finish the entire project in one day and he managed to leave the house spotless. He does have a wonderful team and does have wonderful customer service.
I strongly recommend him and his team for all your plumbing needs :)
Roman came day after Christmas to install a toilet and faucet and did a great job. I normally do thing myself but I'm getting to old for climbing under kitchen sinks. ;-) I replace the toilet myself once already but didn't like it so since I was going to have a plumber change faucet had him change toilet also. I always go online to check what the average prices for fixing stuff is and Tri-City charge me what I expected so I had no surprises on price people have to make a living. If it was more then average for this type of work I would said no but Roman got the job done and wife is happy. :-) One last thing I probably could've found somebody cheap unlicensed plumber but I will always pay a little more for a license plumber or contractor it's safer.
Ramon was professional & quick. He also gave me a comprehensive free estimate on an unrelated repair.
He was very prompt as scheduled. I would employ him again for future repairs.
Tocky N.
01/03/2020 12:00:00 SA
Ramon does a great job. He fixed our kitchen sink sprayer for us and was reasonably priced. Very nice young family man. We plan to use him again for some bigger jobs.
Kimberly K.
08/02/2018 12:00:00 SA
Ramon is professional and explained what was causing the problem as well as what was needed to fix it. He also installed a faucet and was prompt and helpful. We will definitely call Ramon the next time we need help.
Sally S.
07/01/2018 12:00:00 SA
I left my number on Yelp for 4 different plumbing companies on a Sunday. Our main shower was not draining properly after we had tried all the usual DIY tactics. Ramon called right away (no one else called) and he asked if it was an emergency. I said no so he said he would call in the morning for directions to our house. He came before 9 AM and fixed the drain with his handy machine and was gone in 15 minutes...all for $75. We haven't had a plumber come to our house that promptly and at a decent price in 20 years or more. We will call him again as he is an excellent business man. His Tri-City company will grow through his work ethic and customer service I am sure!
IanGergette S.
04/03/2022 12:00:00 SA
Used them twice. One for a clogged toilet and another for a faucet installation. Satisfied with both.
I unsuccessfully spent 8 hours trying to clear this mainline drain on my own. My back was hurting, crankiness set in, and I realized it was time to call a plumber. Every plumber in Redlands and IE answered rude and unmotivated. Mind you on the eve of St. Patricks day, before our annual party, Tri-City showed up on time and finished the job beyond satisfactory! What took me 8 hours, took Tri-City 40 minutes.
They are extremely personable, fair in price, and knowledgeable with plumbing situations. They ultimately saved me thousands in repairs. I will be a returning customer and will recommend every acquaintance with a plumbing issue to utilize their service. Being around a family of mechanics, I can sense BS, this company is the real deal. Incredibly honest and delivered beyond expectation.
Jim P.
12/03/2020 12:00:00 SA
Ramon and Fernando are wonderful to work with. Work is done neatly and professionally. They show up on time and do quality work. Finally, they don't need to make a week's worth of charges on one job. The prices are very fair. I will recommend them to anyone needing plumbing services!
Because of the restrictions, I had to cut my own hair. After my haircut, I had to clean my sink. I accidentally created a problem with my the plug for the drain. I freaked out because I did not want a sink full of hair and water. I seeked out help and the owner Ramon helped me ASAP. Within minutes. Such a great and easy person to deal with. If i ever have a plumbing need again I will go to them. Thank you!!
Stephanie R.
09/12/2020 12:00:00 SA
I found Tri City Plumbing on Yelp after my home warranty company gave me the run around and left us without hot water for over a week! Tri City instantly gave me an exact quote which was several hundred dollars less than any quote I'd received. Ramon answered all my questions and made me feel very comfortable choosing them. He was out of town but dispatched a tech to install my new water heater. He was quick and efficient and left the area spotless. I kept waiting for the 'here's the extra charges' conversation but it never happened. This is a trustworthy and honest company you can trust!
Reliability is the key for any contractor. Here is my experience:
I called over the weekend for a very simple plumbing job. Since he couldn't make it on the weekend, I agreed to Monday, as long as he could make it after 5:00 PM (I work until 5:00). He agreed and took all of my information.
5:00 came and went. 6:00 came and went. 7:00 came and went. 8:00 came and went.
You guessed it: no phone call, no plumber.
Don't let this waste of time happen to you!
My water heater started a leak so I did a Yelp search started w/ first guy on the page named Exact rooter plumbing who turned out to be a disappointment. The guy tells me due to the pandemic, he is only accepting drain cleaning work; I know right away that was a load of BS!! how could a 'outside' water heater pose more health risk than an indoor drain cleaning? It's obvious this Exact Rooter guy just didn't want deal with the hassle of buying parts so he uses COVID-19 as an excuse to cherry pick the easy jobs and $$$
The 2nd plumber is Tri City Plumbing and Ramon does not disappoint. He asked for photos and specs, we traded a couple text and in 48 hrs my water heater is replaced.
One must appreciate a service provider with a First Responder's work ethic not treating money as first priority but customer's needs above all else.
Ramon has prove himself to be a true service provider, and an asset to the community. The guy deserves our business.
Keith L.
12/07/2019 12:00:00 SA
Ramon was awesome. He was very quick to respond to any questions and provided fair and honest pricing. I definetly know who I'm going to call for any future plumbing repair needs.
Ramon installed a tankless water heater, re-routed water lines for my washing machine, moved some drains, and ran a water line for my refrigerator. His communication was great and there were no surprise costs or issues. He worked nonstop and completed all of the work in one day. He guarantees his work and has good customer service. I would recommend his services and would use him again in the future.
Ricardo C.
07/01/2018 12:00:00 SA
Ramon was very prompt and professional. We called him on a Saturday night and he was here within the hour to clean our sewage main line and run his camera to make sure we wouldn't have any more problems. I really recommend his company and will definitely use his services in the future.
Called Tri-City Plumbing because we had a leak under our kitchen sink. I sent a message using Yelp and got a response within minutes. I was able to send pictures of our problem and get a quote. I then scheduled an appointment and a Plumber was out here within 3 days which I agreed with. My husband handled everything and he was very impressed with the customer service and how professional Ramon was. We love our new kitchen faucet and we are very grateful we have found a Plumber we can trust. We will definitely keep them on speed dial for our plumbing needs.
Ramon was great! He called me when he was on his way, and he arrived promptly. He checked out my shower and tub drains. Got them working despite being told it was the Ptrap. He also took his time cleaning out the kitchen pipes. I appreciate him explaining what he was doing. He was really helpful. He works hard and is very honest. Call Ramon for all your plumbing needs!!
I had a leaky water heater issue and it needed replacing. I put in for a quote on yelp and Ramon immediately responded. The quote seemed fair and we made an appointment for the next day. Ramon was there well within the two hour window of time he gave us. No problems no up-saling no BS. Ramon was personable and very easy to talk to the job was done in about two hours (way faster than expected and an hour later the hot water was flowing great. As it would happen, our second water heater went out at our separate residence within two days of the original call. Same deal same experience and same price. We are more than happy with the service we received and Ramon at Tri City Plumbing will be getting our business from here on out. Thanks Ramon for making our experience so great!!
Jeffeye G.
12/09/2019 12:00:00 SA
If I could give more stars I would . Ramon / Tri City Plumbing did a awesome job. Ramona responded to me on a Sunday and we made arrangements to have the work done on Monday. He notified me when he was on his way showed up and went right to work. Ramona quickly resolved what was a major issue for me however was a quick and easy solution for Ramon. I can't recommend this company enough. Truly professional and 100 percent honest and reliable.
As a landlord who lives a few hours away from my rental property, it's important for me to have service professionals who know their craft, communicate well and make it easy to transact business. Ramon at Tri-City Plumbing checks all the boxes and I'll be sure to use him for other plumbing related issues.
My tenant called me around 11:30 a.m. to let me know that they didn't have hot water. I did a quick search on Yelp for my area and noticed that Tri-City Plumbing had near perfect reviews, a confirmed business license and a response time of 10 minutes. So I called the number and Ramon picked up even though he just showed up another site. He said he'd head over to my rental within two hours. I texted him my address and let my tenant know his ETA. Ramon finished his job early and texted me at 12:26 he was on the way and by 12:43 Ramon was at my property diagnosing the water heater. He called me back to let me know what my options were and I gave him the green light to replace the malfunctioning thermo-couple. Another 15 minutes go by and we take care of the payment via credit card over the phone. I get the credit card receipt from Square via email and later Ramon also sends me a copy of the invoice for my records. He was easy to work with, communicated well and fixed the issue in a timely fashion. Thanks Ramon!
My grandma wanted a local plumber since she resides in the Inland Empire area we decided to call Ramon of Tri-City Plumbing. She had small projects that needed fixing, like her kitchen faucet and reverse osmosis. He fixed the faucet and replaced the old reverse osmosis, all at a reasonable price. Very friendly and informative. I am pleased with the work he did, will call him again and I recommended him to all my family and friends. Thank you Ramon !
I had my toilet overflow this morning while getting ready for work. I didn't notice it until 20-30 minutes later. In that time, the water leaked downstairs into my kitchen. I called a plumber at 7 a.m. who said he wouldn't be available until the evening. That same plumber also said he would not have the equipment for the job. I found Ramon on Yelp, he had very good reviews. He said he would be available around 9-10 a.m. As promised, he showed up before 10. He appeared to be honest and trustworthy. He fixed my issue and gave me recommendations for preventative measures. He was also reasonably priced. I will be recommending him and using him for all my plumbing in the future.
Excellent service, honest and quality work! Contacted this company for a leak I had coming from my tankless water heater.
They were able to provide me with same day service at a reasonable price. The technician was respectful and informative, he was able to complete the repair fast and did a great job.
Will definitely use this company in the future for plumbing services needed. Thank you Tri-City plumbing!
I called Ramon at Tri City Plumbing to check out my water heater at 8AM. He asked for my address and told me he would be out within the hour. He showed up shortly thereafter. He explained the issues with the water heater and why it needed to be completely replaced. He was very professional and gave me a fair price to do the work and said he could do it immediately. He was done around 11AM and did a nice clean install. Thank you Ramon...Job well done sir!
My husband called after hour Ramon came within 30 minutes he started the job and diagnosed the problem he was honest and he gave out informations which help us to decide on the direction we have to take we were glad that we called and asked for his service.
L C.
04/03/2020 12:00:00 SA
Ramon came to my home to fix what I was hoping was a routine plugged toilet, he explained possible scenarios and he showed the problem (roots!!!) via sewer line camera,Ramon was able to fix the problem,it definitely wasn't easy! Thanks again Ramon! Definitely will use your company again.
Sent a message to Tri City Plumbing to get a quote for a clogged kitchen sink and responded within minutes, scheduled to come out in the afternoon but arrived earlier than expected. Ramon charged exactly what he quoted which was very reasonable. He's fast and did a great job. Ramon is very friendly, easy to talk to and answered all our questions. Asked Ramon for a quote on another project which was also reasonable. Will be using Tri City for plumbing problems and would definitely recommend Ramon.
I highly recommend Tri-City Plumbing. When the tank of our toilet cracked, the first plumber I calIed didn't answer or return my call. After an hour, I thought I might have to call an emergency plumber. I saw Tri-City at the top of the Yelp reviews, and called. Ramon came out the same day and installed a new one for a very fair price. He also fixed another faucet. He's our first and last call, from now on.
My favorite plumbers are no longer Mario and Luigi... move over boys because Tri city is my new Favorite. These guys show up on time with short notice and will not over charge you like most these days! Thanks Ramone and keep up the good work.
Rae T.
06/03/2019 12:00:00 SA
Ramon was awesome! He was timely, professional and honest! He explained what needed to be done and how much it would be. I figured it would cost me a pretty penny knowing the shower valve and cover were old. He fixed the shower leak, shower valve and the drain cover all in about and 1.5 hours. I highly recommend Tri-Ciry plumbing! Will definitely use them for any future plumbing problems!
William M.
04/06/2018 12:00:00 SA
Needed a plumber rather quickly and checked in with Yelp, like I always do. Ramon responded and we made an appointment for the next day. He gave me a price over yelp messaging and when he showed up, on-time, he stuck with his price. The job was rather simple, but I just didn't have time to do it myself. Ramon was done in an hour, cleaned up and left. The following day, we had a question about the job he completed. Ramon returned without complaint and spent an additional 20 minutes going over our questions and such. I would use Ramon again if I find myself in a pinch for time and need a job to get done asap.
Mr W.
05/02/2020 12:00:00 SA
Love the professionalism and honesty. Calls ahead to confirm appointments, shows up on time, good prices, and gives great advice. Thanks for everything you do!
Ramon is awesome,
This is the 2nd time we have called him out ( both times in the rain. Sorry !! ).
Ramon is very professional honest and fair. He does not try gouge you for extras you dont need.
So if you need a great plumber who is honest fair and very professional this is who you want to call.
He did a awesome job! I thought I was going to need to buy a new toilet but he pulled out a marker that was caught in the toilet! Got it done in just a few minutes couldn't be happier!
Very satisfied! Ramon is a solid technician and I will definitely be recommending him to family and friends. Ramon replaced a water heater at my house with no issues at all. Reliable, honest, knowledgeable, and best prices around for services. YES I definitely recommend using Tri-City Plumbing & Rooter Service.
Michael L.
08/08/2022 12:00:00 SA
Tri City Plumbing is the best. So knowledgeable and really honest. Ramon was prompt and went above and beyond. We will be using Tri City Plumbing from now on.
Romone was great! Gave me an window of time and then called when he was on the way. Came and helped me remove the water so he could see the problem. Then he promptly fixed the pipes. Once that was fixed he found another issue that we couldn't see and said he was going to come back the next day. No problem! But he ended up coming back the same day! Awesome! Fixed the job and the charge was reasonable. Great communication. I would gladly use Tri City Plumbing again.
On time showed up quick did the job as promised at price . Very trustworthy . very happy custom. Will call agin when needed
Jonnell C.
07/12/2018 12:00:00 SA
My husband and I just recently bought a house here in Calimesa. The house passed most items during the inspection, however the water heater was approximately 18 years and the inspector recommended that the water heater needed to be changed. The seller gave us some money to credited during escrow. As soon as we moved in we bought a water heater and installation from Redlands Lowe's. The Lowe's subcontractor refused to wait until the water heater was filled as it was filling slowly. His boss told him to leave as he had more appointments to go to.
Shortly after this, we had no cold or hot water in either shower, and no hot water in the kitchen and the various other faucets had either no water or something wrong with them , also the toilets took 45 min to fill, so we called our home owners insurance that was included in the purchase of our house. Within the week that plumber came 2 times and could not fix our problem. That plumber said for him to come out again it would have go up to corporate, with them later denying any more help from them as they stated it was pre-existing. So I called some local plumbers, the first one that called me as Ramon. He called back and then came over that very night and started to work ( and this was very late, around 11 pm. He came back the very next day with another plumber and after back flushing our plumbing system with a compressor found what was blocking our lines. A back flow check ball came out! We are so grateful to him. He also is a very nice person and is incredibly fair in his pricing. We would highly recommend his company for any plumbing need!
Today was the second time I have required the professional services of a plumber. Just as the first time, I was given prompt scheduling, had on time arrival, was given a quote and had my problem solved. Fernando was very professional and he worked hard on a very hot day to fix a water leak. I would recommend this business to anyone needing quality service.
John V.
04/07/2018 12:00:00 SA
I literally just got finished with Ramon about 5 minutes ago, and I have to say, I cannot be more satisfied. My water heater stopped working and Ramon came out on super short notice (on a Saturday afternoon within the hour!); to commend him even more, I live in Walnut and he is not really around the corner, but he did not hesitate to commit and make the trip.
He fixed the problem in under 30 minutes and gave me useful information for the future in terms of maintaining my water heater. He could have easily kept that information to himself and just said to call him when problems arise, but he was transparent and forthcoming with helpful tips.
The work was top notch, Ramon is the epitome of professionalism, and I would not hesitate to recommend him to anyone who would ask. Keep up the good work Ramon!
My husband had a lung transplant last February & was doing great for the first 6 months but started having problems with infections. We had a previous leak around our hot water tank that we had repaired & the tank replaced. I was so worried that we had not done a proper restoration & that this may be causing my husband's problems. Tri City Plumbing was recommended to us to have the hot water tank removed so Inland Restoration could do the restoration work in that area. They were all very professional & did excellent work. We really appreciate both these great companies!!
Great company,
Later last night I had a plumbing problem and I texted several companies and this is the only one that was super nice with me , they explained me how we can fix and the prices . He was really nice and the costumer service was outstanding . Thanks !!!
Andrew E.
11/03/2020 12:00:00 SA
Ramon has great communication and customer service. He was prompt and completed the work as promised. Ramon completed the hydro jetting and his prices are the best around. I have this service completed yearly and will continue to use this company. His equipment is great and showed damage in the main line and he provided solutions to fix it in the near future.
If you what prompted service this is the one to call. Ramon knew what he was doing. And fixed our problem fast. Highly recommend to make that call, if you want excellent service!! He was smart and friendly. Will definitely let my neighbors know of his service.
Brijesh S.
07/03/2018 12:00:00 SA
I wanted to note my experience here so others can consider in their choice of Tri-city plumbing services.
I had a water leak problem for which I called Tri-city plumbing to take a look. Ramon came and took a look. Just to clarify, in my situation leak had resulted in main water line to be shut down and was a critical issue to be fixed. Ramon said that these fixes usually takes some times to fix and said he will do it for a flat rate of $425. I didn't want to agree with it but given the situation I was in I reluctantly said ok as he indicated that typically such a fix will take at least 1-2 hours. Problem turned out to be a simple leak that he finished in 10 mins and didn't patch up the dry wall as he said that was not part of plumbing fix. Since I agreed to the price and paid him at the end of it I strongly feel that Ramon took advantage of the situation and unethically (he probably knew from his experience what is most likely the issue is) over-charged me. If there was a flat rate, he should have informed me before coming over to the property.
These are the facts and I want others to be wary of this 'trick' in future and not agree to flat rate pricing without getting another opinion.
Additional comments in response to owner's reply below:
I take full responsibility for agreeing to price before you did the work but on further reflection and I felt like I was taken advantage of given my situation.
I want to clarify few things:
- I was told about the patch work as a separate item only after the dry wall was already cut and not before the price was agreed upon. It was mentioned to me after I inquired realizing that dry wall will need to be repaired as well. I was assuming it will be included in the quoted price.
- Estimate of 30 minutes was not given before the price was agreed upon. It was done after the dry wall was cut.
- I checked with multiple plumbing companies and none of them offered flat rate for such services. Reason being that some job may take only 10 minutes like it was in my case or require much more extensive work. I checked your website too and there is no mention of a flat rate for such services.
They showed up on a timely matter and replace my shut off valve within 30 minutes. Very courteous, friendly and they did it for a very reasonable price. Highly recommended. Thanks Ramon!
I really appreciated the quick response and work! I had a hard time nailing down my own schedule and they were so flexible. I would gladly hire them again if I need rooter services again.
We had a slow draining bath tub for awhile and tried taking care of it ourselves. That didn't work. One morning while using the sink I heard bubbles in the toilet bowl and checked the bathtub and water was backing up. I knew that wasn't good. I checked Yelp for reviews and chose Ramon. He couldn't come out the same day which wasn't an issue with me as we weren't home. The next day (Saturday) he came in the early afternoon and got to work. He snaked my main then I added the bathtub as that was the primary problem. Low and behold he pulled out a huge thing of hair. I'd say a few years worth, problem solved. We talked about some other work that needs to be done since our house was built in 1958 etc. Honest guy, cool attitude! I would hire him again no doubt!
First things first, I do not write Yelp reviews. This would be my first. Tri City Plumbing is that good! We had a pipe burst in our slab foundation. After trying to get it fixed through home warranty and being without water for a week we decided to get some quotes on fixing the pipe. I called Ramon on a Sunday evening and he said he would be out early the next morning. He was on time, he saw the problem and he gave us quotes on several fixes from a patch to a reroute of the broken pipe to a repipe of the entire home. The quotes given were very reasonable (much less than the competition) and the cost to repipe the entire home with Tri City was so reasonable that we decided to go for it. I was not really shopping for price but when someone makes you feel comfortable with the process, with their expertise and also beats the prices you have been quoted the decision is easy. We also included a new hot water heater as well since ours was very old. Ramon had a team of about 7 guys out early the next morning. They were clean, they were efficient and they were fast. The entire home was finished by about 11 AM. Another team of guys came out the next day to patch the drywall and stucco and they were equally clean and efficient. I could not be happier with the entire process from the cost to the workmanship. Ramon and Tri City Plumbing have gained a customer for life.
David C.
08/09/2018 12:00:00 SA
Ramon fixed my sewage backup at a very low cost. He ran into some difficulty and his price never went up past his initial estimate.
Ramon is the best in the business! I've dealt with multiple plumbers over the years, and nobody compares to the quality service that Ramon gives. You won't find better quality or a better price than what Ramon provides. I won't use anyone else in the future for plumbing services.
Rosa E.
04/12/2022 12:00:00 SA
Ramón is awesome! I was having issues with my kitchen sink and needed help ASAP. I called him and he immediately went over to my home. And fixed it! All within 2 hours.
When we spoke on the phone, he was straight forward about prices and made some future recommendations to keep my drains working.
Super friendly and professional.
Thank you, Ramon!
The work they do is quality work, but had to update for price changes: I would not say they are good for your budget anymore.
Robert R.
09/06/2019 12:00:00 SA
Thanks for coming out & finishing up so promptly. You do good work & will be calling you next time I need a plumber.
Tri City Plumbing provides top-quality, fast service at a reasonable price and I am pleased with the result. Their tech worked with a mask on despite it being a hot day. Very professional work. Thanks guys!
I have not posted a review on Yelp for many years.
I cannot speak highly enough of Roman! My Elderly Mother had a leaking faucet in her bathtub. She had called a different plumbing company that was clearly taking advantage of her, I live out of state and couldn't get there to help.
I called that plumber and told them to not return to her home.
I came to Yelp and seen all the great reviews for TriCity!
I called and got Roman in contact with my Mom. He went out and gave her the worse case scenario for the repair, this would have been a lot.
When Ramon came out to do the work he was able to make a repair for only a few hundred dollars!! The other company would have charged her a few thousand.
I cannot thank you enough Sir for blessing my Mother!
I also thank all who have given your review, because of you I called!
Tri City deserves 10 Stars
Had a water main leak I discovered this morning. Contacted Ramon in the morning, arrived a few hours later, identified the problem, and fixed it quickly! Had a similar problem about a year ago and a different plumber fixed it but at more than 2x the price. Ramon was friendly and his rates are SUPER reasonable! Thank you! We will call again if we have any other plumbing issues!
It is clear that Raymond's top priority is customer service! He was able to provide excellent service at an excellent price! He was able to provide an emergency service at a faction of the price of other plumbing companies while ensuring the job got done correctly. Other companies over quoted the job and didn't invest the time needed to correctly diagnose the issue. Raymond came in, took his time while providing a free estimate and earned my business. He will definitely be our go to plumber for all of our plumbing needs!
Dawn M.
12/08/2018 12:00:00 SA
Ramon from Tri-city plumbing does an awesome job. He is very professional and personable. We had a pipe issue on a Friday night and he was available on short notice to evaluate the situation. He came back the next morning to fix the problem. His prices are reasonable. We will continue to call him for our plumbing needs.
Called Tri City Plumbing to fix a garbage disposal issue. Ramon was very polite and he showed up the next day on time and quickly resolved the problem. Easiest and fastest service I've ever had! Thank you again Ramon! Will definitely be using this company again in the future when needed.
Ramon, owner of Tri-City Plumbing&Rooter Services, came out to fix our toilet problems and replace kitchen faucet. He was able to diagnose and fix the problems swiftly. I found him to be a good communicator, honest, sincere, and reliable. I appreciate his services and will use him again. Thank you Ramon!!!
I 100% recommend Tri-City plumbing! Reasonable price, on time, easy to get a quick appointment, and communicative. Ramon replaced a toilet for me and went the extra mile to make sure it was done the right way (took some repairs to my very old, damaged infrastructure and some extra time). I will definitely call him for future plumbing needs.
Great response to no water to the house situation. Super efficient, good rate and very reassuring while he was working. I will keep his number handy and would definitely recommend his services to anyone who asks. Thanks, Ramon. Well Done!
The plumber that came to our house was knowledgeable and courteous. He needed to cut open the wall to expose to pipe. He was careful to cut a small square so that I could tape it later instead of pounding the drywall out.
Similar Items
KJs Plumbing Repair and Renovation
