Description
We've been the answer to all of Bakersfield's plumbing problems. Through our 24/7 emergency services and our one-month guarantee on all of our work, we make sure that you can get back to your daily routine as soon as possible. With our free estimates, we're transparent with you in the beginning so there are no surprises in the end. As a family-owned and -operated business, our professional team is committed to treating you with the respect and honesty that you deserve. Let us serve you the best way we know how: the Titan Plumbing way.
SERVICES
Drain Cleaning, Sink Repair, Toilet Repair, Backflow Services, Drain Installation, Faucet Repair, Gas Line Services, Pipe Installation, Leak Detection, Sewer Services, Toilet Installation, Water Heater Installation, Bathtub & Shower Repair, Emergency Services, Water Heater Repair, Bathtub & Shower Installation, Faucet Installation, Garbage Disposal Repair, Sump Pump Installation, Pipe Repair, Septic Tank Services, Sink Installation, Water Filter Services, ,
Reviews
C V.
09/02/2020 12:00:00 SA
AMAZING!
Called around for quotes and Titan Plumbing not only, 1) had the best price! (And that was before they currently had a promotion going on, so even better!) But 2) they were the only ones who were eager to have someone come out that same day or work with your schedule!!!
They showed up early, had face masks on and very polite! Luis and Carlos took a look at my water heater and right away could tell what was the issue was just based off what I explained what was wrong. I appreciate a company and their employees that aren't trying to hike up the prices and get a much as they can! They could have gone with the more expensive route but seen a better solution that wasn't going to cost me hundreds of dollars!!! I now have hot water again and it took them less than 30 minutes to fix my water heater! WOW! Thank you Luis and Carlos!!!! Couldn't have had a better experience!!!!!
Amanda R.
01/06/2021 12:00:00 SA
Titan Plumbing is our new go-to!
We had a pipe break outside and were without running water for a few days while we dealt with our (extremely unhelpful) home warranty people.
Thankfully when we contacted Titan Plumbing, they were able to come out the next evening to give a quote, and begin work the following day.
I appreciate their great communication! They always let us know when they'd be arriving, and even went out of their way to show/explain the situation in detail so we understood everything.
The best part - we had running water again by the end of the day!!!
I'm very grateful that I found this company and will be a repeat customer for sure. :)
America U.
06/02/2021 12:00:00 SA
Without any type of exaggeration, if I could give a negative rating for Titan Plumbing I would. Working with this company has been the worst experience I've ever had with ANY business. This business takes the cake on the most disrespectful customer service and dissatisfaction with work performed. I can make this a lengthy review and go into detail on how they tried to up-sell us on services and charge us full price for something they didn't even do, but I'll do my best to keep it short and simple... STAY AWAY! The receptionist over the phone was upset that we were questioning the work that was done/not done and it was quite evident that they want their customers to be ignorant and not question them. She was so upset, she went ahead and charged my bank card (apparently saved on file from a previous invoice I had paid onlinw for) WITHOUT ANY AUTHORIZATION FROM ME and hung up on us! We called the company back and I asked her about the authorization, she said it was authorized by me on-site meaning I authorized it in person at the property. I wasn't even in Bakersfield, I've been in LA this whole week. After telling her that she continued to lie saying I authorized it verbally over the phone which is NOT true. She didn't even tell me the amount she was going to charge me, I am disputing it now with my bank. If you're reading this, SAVE YOUR MONEY & SAVE YOUR TIME and go somewhere else! If the company tries to respond to my review to apologize and to build their own narrative they are just virtue signaling to you and to other potential new clients, don't buy it. They have my phone number and my email if they want to make it right.
We hired Titan to repipe our home. Their quote was reasonable. They show up in time, they worked diligently to replace the incoming water pipes on our 68 year old raised foundation home. They cleaned up after each work day and completed l the in j job in 2 days. I would highly recommend Titan!!
Thank you for the wonderful experience. Easy online scheduling. Showed up early in the time window. David L. was fantastic. He took his time to find my leak which was tricky to find and he explained everything and then some. I can't attest to the price. I'm no expert, but it seemed fair. Definitely less than I anticipated. The problem was fixed in no time and all is working well. Will use again. Thank you so very very much.
Great service from to very knowledgeable technicians Luis and Carlos. They showed up on time and performed some things I needed done in regards to plumbing. Over the last year I've been having different types of issues and used multiple companies on Yelp but by far this company is the best in regards to getting to the root of the plumbing issues I had.Prices are fairly even compared to other bigger companies, but I believe the experience of Luis and Carlos the plumbers is what gives this company my recommendation and if needed again I wouldn't hesitate to use them in the future.
Loved working with there guys. The were polite, on time, reasonably priced. They found the problem with my water heater right away. Will be calling them back for all of my plumbing needs!
Debra L.
11/10/2021 12:00:00 SA
Excellent customer service! I called thinking I was calling my original plumbing company and found out that they had retired 2 years ago and that Titan had purchased the business. I will continue to use Titan for all my plumbing needs. They called and verified the appointment and called 10 minutes before arriving. They immediately repaired my toilet and explained in detail why I was having an issue. They were honest, and I truly appreciated that the 2 repairmen wore masks. I would recommend Titan Plumbing to all!
We have relied on Titan for a couple of years now. They're quick to arrive, priced fairly, and always courteous. The plumbing in our house is old and we can't afford to have it redone yet, so unfortunately we have recurring problems. The most recent visit is what finally brought me to leave a review. Our shower was leaking (which is something they repaired several months ago) so I gave them a call and they had a guy out within the hour. He came, looked it over, and resolved the issue quickly. Unrelated to the shower, our front door was hard to open and close. You had to pull hard to open it and push hard to shut it. So as he was leaving he asked, you mind if I fix this? and he quickly tightened some screws and fixed our front door! All this for FREE.
Overall, they offer great customer service and do great work. I definitely recommend.
J had never used this business before. I phoned the office after 4:00 pm and 2 service men arrived about 20 minutes later. They were friendly and knowledgeable, and had my problem repaired in about 20 minutes. They explained the issue to me and mentioned that the work was guaranteed for 30 days. I was extremely pleased.
The guys showed up and want $175 to change .38¢ worth of o-rings. Said they could change the o-rings without replacing the whole valve. Never even took it apart to see if the valve was bad! Rip off artists!!!!!! Stay away from these guys unless you like getting robbed!!!!
James W.
06/07/2021 12:00:00 SA
Man! These guys are lifesavers!
The flexable hose sprung a leak, squirting a fine mist on me.
I've worked with them a few times, especially when they had a different name. So I called them around Noon.
The lady said on the phone that their schedule was full for today, but they've been working fast, so there's a chance. If not, first thing in the morning.
Fingers crossed, they showed up at 3:50pm & replaced the flexable hose.
YAY!
The worst, overcharging company. I do not recommend Titan Plumbing. Titan wanted to charge me $675.00 for a water leak. After asking why so much,, the plumbers that came out said copper is expensive. Not $675.00. The plumber said I'll write you the quote. They got in there vehicle and left without leaving me the quote, very unprofessional. Don't call these people, bad business.
Adolfo F.
10/11/2021 12:00:00 SA
Had a ceiling leak, which they did a good job fixing. However, I did not think the amount I paid was a fair amount.
Brandy F.
06/03/2021 12:00:00 SA
This business charges outrageous prices for little to no work! My sink was not fixed even after they came 2 days in a row. Over $400 for it to be exactly the same. I'd say that money went down the drain, but these people never fixed it sooo....
And the customer service is awful! The receptionists are so rude and go round and round in circles with no proper directions as to fixing my problem. Not sure how they made it this far honestly
I do not recommend, take your business elsewhere! Unfortunately I can't post with ZERO stars cause that's really what this place deserves. This place is not trust worthy. I have our entire conversation recorded and the disrespect and lack of composure from both receptionists!
Abraham U.
06/02/2021 12:00:00 SA
This company might as well be called TITAN UPSELLING PLUMBING I'll explain why. Their lack of ethics is REPULSIVE
My sink was backed up with murky water so first step was to snake it to clear. After a few attempts in the bathroom and from the roof, the tech was unsuccessful and said he needs the camera to see the problem ($200) shows up next day, uses the camera but still cannot see the problem since the water is still murky... Keep in mind the tech said that if he would have drained the line prior, the camera would be visible and given us clear picture of where the break is, Instead he runs the camera THROUGH the murky water and GUESSES that the line is broken to be able to justify breaking my floors and sink to get to the problem. My question is, if the tech said we could have waited a day for it to clear why couldn't we do that instead of charging me full price for a partial diagnostic when I could have gotten a FULL diagnostic had he drained the line before using the camera??? They want to go straight to digging with inconclusive hunches that something down there may be broken. I DO NOT WANT TO TEAR MY FLOORS AND MY WALLS AND BREAK MY SINK FOR A MAYBE (his plan)
Very shady to be honest when I call the office to complain they straight up said that they didn't like my tone because I wasn't happy forking over $200 for inconclusive testing, again, HOW CAN ANYONE SEE WHATS BROKEN IF THEY CANNOT PHYSICALLY SEE THE BROKEN PIPE DUE TO MURKY WATER?? The lady had the AUDACITY to say that I'm harassing her when I called back the two times she decided she was done speaking to me and hung up. She then processed with the payment in full for a partial job after she stated that she was going to call the police lol I've never had a company with the balls to try to do me dirty and then click on me and process the payment freakin thieves to say the least
Oh I forgot to include the best part, they cleared some of the drain with the camera by accident but swear that it's broken even though they can't see because of the murky water. GEEEEE IF ONLY THERE WAS SOME SORT OF PLUMBER CAMERA WHERE U CAN SEE AND SHOW THE CUSTOMER WHERE THE BREAK IS!! attitude with both the ladies over the phone was dog sh!t the first one hung up on me and the second one tried to and she still had the BALLS to charge me the FULL $200 I know this is meth town so that's what I'm gonna assume she's high off of charging me $430 TOTAL for FIXING NOTHING CAUSE MY LINE STILL ISNT ALL THE WAY CLEAR!!! If ur gonna charge for a camera IT AT LEAST BETTER BE VISIBLE BECAUSE I WANT TO SEE WHERE THE PROBLEM IS. I got 2nd and 3rd opinions with other plumbers and they all agreed that it's ethically wrong to charge me for a camera if it's still not gonna show you where the problem is. Rude, arrogant pain in my ass they only get 1 star for AUDACITY i just wanted my sink cleared and it turned into all this
I have both conversation on the phone recorded and I cannot wait to see the justifications when they respond to this I keep it big facts only
Don't count on this place, not reliable!!! Technician said he tried calling me and I didn't answer, really??? Do you really think i wouldn't answer a call to get my water heating fixed?!!!!! ugh can't stand when people lie!!!!
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