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Description


Residential Plumbing and Repair, Water Heaters, Water Filtration Systems, Slab Leaks, Shower Rough-in and Finish, Faucet Installations, Toilet Installations. Need an honest plumber? Shaffer Plumbing has been a family owned and operated business for over 15 years. Our goal is to earn our customer's loyalty in order to retain a long-term relationship. We give our customers the assurance that their plumbing needs will be handled professionally. Do not put your home at risk by receiving poor quality plumbing! Call Shaffer Plumbing for excellent services at a good price.

HISTORY


Established in 2005.
Jeff has had over 25 years of experience as a plumber, and his son Ty has worked with him for over 10 years.

ABOUT BUSINESS OWNER


Jeff Shaffer (owner): a native Californian, serving the area since 1990, operating a family owned business.

Tyree Shaffer (Jeff's son): a Dana Point local with 14 years experience in plumbing.

Reviews


Jeff K.
Jeff K.
10/31/2021
Tyree Shaffer did an excellent job repairing and adjusting a natural gas fire pit. Excellent communication too! Saved us LOTS of money with his work vs replacing. Will certainly hire him again! Thank you

James P.
James P.
10/27/2020
Second time using Shaffer plumbing and again a great job done right.  Fixed the fireplace line + gas leak + bathtub drain...all in about two hours.  Totally reasonable pricing and great customer service.  Appointment was really easy to set up and they were right on time.

Viviane S.
Viviane S.
10/02/2018 12:00:00 SA
Wonderful experience with their service. Jeff and Ty were extremely knowledgeable and super nice. I definitely will recommend to my friends and family

Christian R.
Christian R.
2/13/2013
Jeff Shaffer is a stand up plumber with integrity.  His pricing is fair and he really works hard to provide good customer service.  It is nice to have a good, local family owned plumbing company.  His pricing is fair too :)

Jane Q.
Jane Q.
3/16/2014
We are so pleased we found a local plumber who is knowledgeable, efficient and hard working.  He  and his crew arrived on time and finished the 3 day job as scheduled.  His rates are great.  We highly recommend Jeff and will definitely call him back for all our plumbing needs.

Mark E.
Mark E.
4/27/2021
I live in Dana Point and like to keep my business local, so I called Shaffer Plumbing when I suspected I had a slab leak. Tyree Shaffer arrived on time and identified the leak in my downstairs bathroom toilet line, and offered a solution to repipe with pex. He worked quickly and cleaned as he went, which I appreciated as he had to make cuts in the drywall to expose the manifold and get over to the toilet. He was respectful of the removed drywall pieces, labeling and keeping them whole, as he knew I could re use them when patching the drywall later. Tyree solved the leak problem in no time, and he also drained and flushed my water heater, and installed a new sink p-trap and new aerators on my bathroom faucets. He was thorough, professional, respectful and I thought his pricing was very fair, considering all the work he did for me. I will recommend Tyree and Shaffer Plumbing highly, and they will be my first call for my future plumbing needs.

Peter P.
Peter P.
01/12/2021 12:00:00 SA
Jeff and his team is best in town.
Since we moved to Dana Point, he fixed all my plumbing issues. He just installed brand new water heater and whole house water filterlation system. Very clean, professional job done as always. Strongly recommended!!!!

Dean T.
Dean T.
12/11/2017 12:00:00 SA
Great expert service.  Nate was able to discover a pinhole slab leak that had flooded my kitchen area.  He exhausted all other possibilities before he cut open the drywall in back of the dishwasher; where he showed me the water burbling out of a sheath that surrounds the pipe exiting from the slab.

Lucy B.
Lucy B.
07/06/2021 12:00:00 SA
It's pretty embarrassing having toilet problems when you have guests visiting. Thank you for resolving our issues quickly, safely, and discreetly!

Michael S.
Michael S.
07/12/2019 12:00:00 SA
First Plumbing Contractor I called and they were great from the first phone call. Ty took my call, worked around my schedule, assessed the moisture in my bathroom, did a couple tests, and determined it was a minor leak through the old shower grout. For a young new home owner, I will definitely be giving Schaffer a call next time I have any complications at my house.

Nick N.
Nick N.
1/27/2021
Ty is amazing!!! He was so professional and did an amazing job with our new home. He was referred by my dad and I see why... I will definitely call Ty again and highly refer Shaffer Plumbing!

P C.
P C.
5/29/2014
The worst EVER plumbing company I have ever experienced.  They installed 2 faucets in my master bathroom and both were leaking; they charged me and extra $125. on top of the $400 quoted for the faucets I had already purchase for fixtures at home depot.  Not only did the faucet leak, Shaffer Plumbing came back and would not give me the time of day to fix the problem.  Told me I had to contact Kohler.  Walked out without a care in the world because I had already paid them WAY to much for their incompetent service.  NEVER use this horrible company...you will be taken to the cleaners and left with a mess.

Michael B.
Michael B.
3/29/2022
Family owned with decades of experience and great customer service.  I liked their personal interaction/communication, quick response, and professional action.  They were very clean and ensured everything was done well.  

They replaced my tub and plumbing about 4 months ago, and it has been perfect since.  

I would use them again without hesitation.

Le R.
Le R.
10/01/2020 12:00:00 SA
What a great company, Tyree was here  in one day and  fixed my disposal , he was very professional!
I have used them before, I highly recommend Shaffer Plumbing!
Honest and reliable, great service!
LR

Julie B.
Julie B.
3/29/2023
After screwing a hole in a water line while trying to install a shelf yesterday I called Shaffer.  Tyree answered, heard my problem and was there with me 2 hours later as promised.  He fixed the pipe super fast and was kind and friendly.   The price was very reasonable given that this was an emergency call out.  I would highly recommend Tyree and the Shaffer Plumbing company and will definitely use again.  (hopefully I dont hit any more pipes while installing shelves though!)

Adriana C.
Adriana C.
11/28/2018
I have had to call Jeff Shaffer plumbing twice to my house, and both times they showed up on time and were the most competitively priced plumbers around. I had to call late afternoon Friday and they still showed up in half an hour!  Thrilled by the service provided by both Jeff and his son, Ty.  100% recommended

Jessica A.
Jessica A.
2/17/2020
We had a cracked fiberglass tub and surround. We called 4 contractors/plumbers for quotes. One quote came from an estimator from a large company and it was very expensive. One plumber never sent the quote. One contractor came in lower, but he was slow to respond and it wasn't a complete job leaving us to patch drywall, patch flooring and paint. Jeff quoted a very fair price for all the work completed.

Jeff did exactly what he said he would do. He started the day he said he would and worked all day each day until the job was completed. The tub and surround he selected are attractive and of good quality. The installation was perfect. The drywall and flooring were perfectly patched.

For an efficient job whether it's a small or large job I recommend that you call Jeff. I don't believe that he would let you down.

Adrian H.
Adrian H.
1/13/2021
I've had Shaffer out twice, both have been fantastic experiences. They are super responsive, super professional and even talked me out of work that they didn't think I needed. I'd recommend them without hesitation. Straight shooters who you can trust and rely on.

Bob M.
Bob M.
12/14/2021
We needed a valve changed in our kitchen.  I called and left a message and received a call back about 30 minutes later.  We set up an appointment for the next morning.  Tyree arrived on time, we agreed on a price, and he started work.  Everything was fixed quickly and professionally.  I would definitely use Shaffer Plumbing again.

AJ I.
AJ I.
12/12/2013 12:00:00 SA
We are so very pleased with our choice in Jeff. He called me back in less than 20 min and was able to come over the very next morning. He was on time, pleasant and very helpful. I can't say enough good things about him. Defiantly would use him again in a heart beat!

Gary F.
Gary F.
12/25/2021
Shaffer Plumbing is an outstanding outfit. I've had them out a number of times, and every time they came they were professional, efficient, and, most importantly, honest. One time I was trying to track down a leak that I feared was a slab leak. I had three different plumbers out, including Shaffer, to try and detect the leak. The two other plumbers told me that they had detected a leak inside the house and told me I needed a re-pipe. Shaffer told me there was no leak inside the house and told me instead to look at the outdoor piping. It turns out that was exactly where the leak was. Because of their honesty, they saved me from spending a ton of unnecessary money.

Gloria B.
Gloria B.
02/10/2019 12:00:00 SA
We called for service on a Monday night (non urgent), Tyree was at our door Wed morning at 0900.  Tyree was friendly, professional and efficient. Not only did he replace some of our plumbing but he was able to remove the old fixtures without sawing them off as a previous plumber told us he would  have to do ($$).  Tyree saved us money and even fixed our shower head without us even knowing their was anything wrong with it!  Can't believe the water pressure now!  Had no idea we were missing out.  Can't thank Tyree enough for doing a professional job, saving us money and enlightening us of what a shower should be like!  Will ALWAYS use this company.

Larry H.
Larry H.
1/13/2016
Last week while taking a shower , the control handle literally broke off in my hand with the hot water still running! YEKES!  I was able to turn off the water for the house and called Jeff on a Saturday.  Within an hour his son Tyree was at our home and had the part to fix it.
Excellent Job!  Thanks, Larry

Andrea B.
Andrea B.
8/18/2022
Fast and reliable. Love that they are a local family owned business. A pleasure to work with. They are now the only plumbers I call

Jo L.
Jo L.
12/07/2018 12:00:00 SA
Wonderful to work with.  The only plumber I would use.  Prompt, pleasant and every time gets the job done and never any call backs.  You will not be sorry, this company cannot be topped.  Thanks to Ty and Josh, real pros when It comes to plumbing, thanks guys!

Robin S.
Robin S.
3/27/2017
Ty just left my home after my first time using this plumber.  He arrived on time, went straight to work and left the work area neat and tidy.  And when he realized there was more work than originally estimated, he rearranged his schedule to complete the job this morning - big bonus!

While here, he tweaked a couple of other things and worked through the challenges of changing faucet brands and using existing holes in the granite countertop.  A great experience all around!

L W.
L W.
12/21/2016
I highly recommend Jeff Schaffer Plumbing. I called Jeff on a Saturday morning because of a water heater problem. The company was very accommodating even though they had a booked day. The issue was  diagnosed and the parts were ordered.  They got the water heater lit - yay!  Definitely an easy company to work with.  Nate and Tyree were very professional - outstanding employees.  I am thrilled that I now have a plumbing company that I will call again and would recommend.

Diane M.
Diane M.
6/30/2018
After spending weeks waiting for some other plumber we decided to call Shaffer plumber.  They kindly fit us in.  Tyree aka Ty arrived on time to fix a little unique issue.  Ty fixed the issue quickly and was pleasant and professional.  We now know not to call some other guy, but call the guy.  Thanks for everything.

Michael K.
Michael K.
08/11/2020 12:00:00 SA
August 11, 2020
-Rave Review for Tyree and his installation of our new utility sink!  
-As newcomers to Southern California, we received an excellent referral from a trusted neighbor.
-Tyree came out, provided a quote yesterday and today completed an excellent installation today.   Very pleased with Tyree's quick response, attentiveness to detail and willingness to ask for our input on where and how we wanted the sink installed.  We could not be more pleased with how things turned out.  
-In the course of installing the sink, Tyree corrected some questionable work done previously and pointed another hazard with our electric dryer venting.  Tyree's unbiased and honest assessments help point out problems with our new home.  We are grateful for Tyree's help and good work.

Wiley E.
Wiley E.
01/04/2019 12:00:00 SA
Called out Shaffer Plumbing to fix a gas leak in our house.  They were quick to respond and fixed the problem, a corroded pipe, in a half a day.  We were quickly enjoying heat and hot water again.  Their work was excellent.  I was so impressed with the way the responded and the quality of their work I had them replace a water heater on a follow up visit.  I want to commend Ty on his excellent work and professionalism.  Would definitely use them again.

beth s.
beth s.
8/15/2023
Say Yes to Shaffer Plumbing, you'll be glad you did!  They have been responsive, professional and in the budget.

Tony B.
Tony B.
9/23/2019
High quality work, professional, responsive, and the ability to come through in a pinch.  That's how I would characterize Shaffer Plumbing.  Originally recommended by my general contractor, Ty and Jeff have done several plumbing jobs for us.  Most recently, they replaced our leaking water heater on the same day during a weekend!

Shana M.
Shana M.
04/01/2022 12:00:00 SA
Best plumbers ever!   So happy I found Jeff and his family business! So thorough and professional! They get it right no matter what it takes!  I've referred them to many friends and they have the same result! Perfection!

Beryl J.
Beryl J.
2/27/2014
All I can say is , WOW!   A large 3 day job wetn amazingly smooth thanks to Jeff and his crew.  On time every day, neat and tidy and extremely hard working.  All four plumbers went the extra mile to do it right.  Jeff acted like he was working on his own home. Will not hesitate to call them back for the bath remodel.  They were like having family over, all that and great pricing too- no nickel and dime stuff with this man.  A+++++.  Thank you!

Catherine H.
Catherine H.
6/27/2021
Shaffer Plumbing is a local, family-run business. I like that. I found myself disappointed with the plumbing company that was to install my new water heater. I called Shaffer Plumbing and they immediately got the job done. Polite and informative and the price was right. After forty years living in SC I now have my own personal plumber. Thanks, Shaffer Plumbing.

T.S Z.
T.S Z.
1/29/2022
I've used Shaffer Plumbing twice now. First time was when I needed to change some valves and install a Phyn (water leak detector).  Ty was able to install it without a problem. He was extremely honest and mentioned that this was his first time installing this unit. And he did a great job. Just had Ty out again to do a few odds and ends and he took care of that too.  Pricing is fair. Glad to have a trustworthy plumber in the neighborhood.

matt p.
matt p.
04/06/2018 12:00:00 SA
I had my tank less hot water heater evaluated within a day because it was an emergency. Not only did this company beat the price of the prior plumber, the two guys who worked on the unit, Jeff and Ty were very kind and stayed through their lunch break to get our hot and cold water back on for the residents staying in my facility. I would highly recommend.

Dawn B.
Dawn B.
9/14/2015
How nice it is to have a plumbing company you never think twice about calling, know they will do a superior job, be reliable, clean and very friendly - That is Jeff Shaffer Plumbing in Dana Point! The only plumbing card i have in my drawer!!

If you need a plumber, i highly recommend Jeff Shaffer - you won't be disappointed.  I had Jeff's son Tyree in my home today and he was wonderful, the apple doesn't fall far from the tree indeed.

Hanak W.
Hanak W.
4/21/2017
We had an old wall mounted toilet from '60s that stopped flushing, and my husband found Jeff on Yelp.

It turned out to be a big job that involved opening the wall, breaking the tiles and jack hammering the cement, and putting everything back.  After we agreed on a price and he located/purchased/delivered a wall mounted toilet, Jeff found that normal toilet will save us a lot of money in toilet itself and labor, and asked us if we wanted to switch it.  We were so grateful, and bought a $200 toilet at Lowes.  

It took a week to complete the work.  I met 3 of his crew and they were all very nice to work with and on time as well.  Jeff was always easy to get hold of and dropped by often to check progress.  The pricing was very reasonable and they did an excellent job.  I don't know how they found the old matching tiles, but when it was all done it looked like nothing has been touched.  Let me also add that Jeff even introduced us to an electrician who came to fix some complex wiring issues on a day's notice--he was just as nice to work with.  It was a pleasure and it feels great to have found a dependable business to call in the future.

Michael W.
Michael W.
4/14/2022
I have used Shaffer Plumbing on numerous plumbing issues. They are a plumbing company that you can depend on to do the work correctly!

Hege N.
Hege N.
1/20/2023
Shaffer Plumbing is the best!!! We call them whenever we have plumbing issues -- and they never fail to take care of our needs w/ the utmost skill, kindness, excellence and professionalism. So glad to have found them -- we couldn't recommend them more!!!! They're a bacon of LIGHT in their industry :))

Burke W.
Burke W.
6/18/2014
Very pleased with Jeff Shaffer Plumbing.  Nate showed up to my house on time and ready to help.  He went above and beyond, going to the nearby hardware store to pick up the specific turn valve my wife requested.  It was an easy job, new nozzle for an outside hose, but the job was clean and quick.  Nate was very friendly and very respectful.

I will definitely use Jeff Shaffer plumbing in the future, it is nice to finally have a good plumber that won't overcharge.

Highly recommend !

Angela N.
Angela N.
10/13/2014
Super friendly and personable. Very cool and laid-back guys. They even came on Columbus Day, which was the day we called them. We had Nate and I can't remember the other fellow's name. We originally called for a toilet clog and they noticed we also had our shower and sink clogged too, so they fixed those as well! Apparently my stepdad has been going to them for years and I can see why!

Samantha W.
Samantha W.
12/29/2018
These guys are hands-down the best. They are fast, efficient, professional, and the quality of their work is fabulous.  I've used these guys on all of my plumbing work and I've always had a great experience.  I've felt very comfortable recommending them to friends and they too have been very impressed.  Highly recommend!

Debbie B.
Debbie B.
5/16/2017
Oh My Gosh!!
I didn't think that this kind of service still existed!
I called Jeff at 11am and explained my problem.  I sent him photos, he gave me a price and scheduled to come out at 2pm.  He was on time and fixed my seized faucet cartridge in 15 minutes.  I had a plumber out earlier in the day that gave me a quote for $550!!
Jeff completed the job and it was $275.
Way to go!! I will call you again!

Annmarie T.
Annmarie T.
8/13/2019
Real review from new client. Shaffer Plumbing replaced faucets yesterday for two bathroom sinks at our home. I'd found them on Yelp and called to get an estimate, then got another estimate from another plumber I also found on Yelp. Both were about the same price, so I went with the Shaffer since they had the best reviews. Jeff and his son, Ty, both came out with Ty doing most of the work. Both were professional, flexible (I had to change days for the visit), pleasant, informative, and got the work done in a timely manner. No nonsense, no problems. I'll use them again when I need plumbers.

Lindsay M.
Lindsay M.
3/30/2022
We have hired Jeff and Tyree to do major work on multiple occasions including moving toilet plumbing, diagnosing and fixing a leak, re-piping a portion of our house and installing a new tub and rough in shower valves. They have done great work every time! We recently needed them to come out on short notice because we didn't realize we needed a diverter valve installed for a new hand held shower and we had tile guys coming later that week. They were able to squeeze us in the following day. They have always been reliable and have always done the work at a very fair price. They are definitely our go - to for any plumbing work!

Ken G.
Ken G.
11/02/2020 12:00:00 SA
We have been using Jeff and his crew for many many years and never had a bad experience. We've used them when we were renters and using him now as homeowners. Very pleased and very good rates. Will using him every time we need them.

Kimberly L.
Kimberly L.
06/08/2022 12:00:00 SA
I hired Shaffer Plumbing to diagnose a water leakage coming out of siding outside of my condo next to kitchen.  The crew quickly identified the root cause.  The kitchen faucet piping was punctured by a new shiny nail from the siding installation contractor.  They took a video clearly showing the damaged pipe so that I can get the contractors to repair the damages caused by their siding project.  I am very happy with Schaeffer Plumbing's professionalism and expertise.  I would not hesitate to hire them again for all my future plumbing needs!

Sharon H.
Sharon H.
10/23/2021
Had a pinhole leak in our kitchen and finding a trustworthy, reliable plumber is always a daunting task! Well thankfully I contacted Jeff and so pleased I did. His son Tyree is awesome and fixed the leak, very happy to have found Shaffer plumbing and would highly recommend.

Linda H.
Linda H.
7/13/2016
Just had Jeff's crew over yesterday for a tough plumbing job. They were personable, efficient and really nice to work with. I will use them again.

Marcy K.
Marcy K.
06/08/2015 12:00:00 SA
Everyone from Jeff Shaffer Plumbing is excellent. They take great care and provide the best service! I highly recommend!! I have had them out at least 4 times. Ty is very prompt and explains all that he does. The work is great.

Kim C.
Kim C.
11/28/2022
it is not easy to find a good plumber and we were so lucky to have Jeff come out initially when we had a water main leak. Today, Tyree replaced several hose shut off valves as well as fixing an outdoor shower that was everything but straightforward.
Shaffer Plumbing is a reasonable company that is easy to contact. They call to let you know when they are coming and they arrive at that time. Both Jeff and Tyree are pleasant and professional. We are very happy with their work and highly recommend them. The best part is that we have a reliable company to call whenever we have a plumbing problem.

Laurie W.
Laurie W.
3/27/2023
Thank heaven for Shaffer plumbing! An awning installer accidentally put a nail through a copper pipe which caused leaking into an electrical plug. I called and to be safe sent an email requesting help. They came after hours and fixed the pipe! Pleasant, professional 5 stars!

Dean M.
Dean M.
11/08/2021 12:00:00 SA
I was remodeling my Master Bath and needed a toilet set and plumbing rerouted in the new shower.

Tyree Shaffer responded quickly and arrived the same day on time.  He was efficient, professional, and reasonably priced.

I would recommend them to any homeowner.

Nicolas W.
Nicolas W.
04/07/2014 12:00:00 SA
Jeff Shaffer plumbing is a local, family owned and operated business providing professional, prompt service. They fixed my problem quickly, efficiently and for a reasonable price. They even suggested ways to save us money on the repairs and checked our pressure gauge to make sure it was okay. I would certainly use them again.

Coi Coi R.
Coi Coi R.
10/25/2019
Ty saved the day! We had no hot water. He came, troubleshot the problem and even went above and beyond to call the technical support of the American Standard to find out why wouldn't the pilot stay lit! He never tried to make extra and sell any parts to take advantage of my desperation. If you're looking for a professional and excellent service, look no further, this company is class act!

Cm K.
Cm K.
09/04/2014 12:00:00 SA
Five projects and counting!

I will start by saying that my husband is very talented and handy, and can do pretty much all of what we have hired Jeff & Co to do.  But like with everybody I know, time is the one commodity we don't have enough of.  He also has a very critical eye and a stickler for details.  He wants things completed at a high level or not at all.  If they are not done to his level, he will have you back until it is done right and will stand over your shoulder if he has to.  Through this renovation, there are very few companies we would recommend to anyone.  In fact, I can count them on less than one hand.  Jeff  & Co is one of those few I would feel comfortable putting my name behind and handing a friend, colleague, or my mother their business card.

All that said...

My husband and I recently bought a money pit...er... house and, somewhat unfortunately for us, we have needed their services more than we hoped.  But luckily for us, we have had Jeff and Crew each time to save our proverbial butts.

First, there were several problems with the repipe job another company did that Jeff and crew had to fix.  Nothing like having to fix a problem you didn't create, eh?   We needed an expansion tank installed to pass inspection.  The repipe company want $600 to install (incl parts and labor), these guys came in at a much more reasonable price.  There were other odds and ends Jeff did to complete out that job. He was always professional and was thoughtful in his suggestions and with any solutions he brought to the table.

Next we had him back to move the water line for the ice maker.

Third- We needed them back because the kitchen sink clogged up because some genius worker we had in the house rinsed plaster dust (or something of the like) down the sink! We called them in the evening and they were able to  adjust their schedule and were able to fix the issue the follow morning!  It was during this visit my husband met Ty, Jeff's protege and heir-apparent.  When I got home my husband, dare I say, actually gushed about how respective and polite Ty was.

After that, we had them back to do the shower, valve, and drain install for our powder room.   It was now my turn to meet Ty, and I must admit: My Husband Was Right. (I can't believe I just wrote that)  Now, as I said before, Jeff is a very nice man, and I can tell you the apple did not fall far from the tree with Ty!  Ty is one of the nicest guys I have met in a long time.  I have a sister around his age, and if there were more like him in his generation, the rest of us could breathe a sigh of relief.  Alas, there is not.

Now, finally, we are at the present task at hand.  Currently, Ty (and Jeff briefly)  is back and is working away at our new laundry and utility rooms.  Moving pipes and drains, and creating a mud area for us. Things are progressing and I can't wait to see how things turn out.

Once this project is done, we have two more to complete:  the Master and secondary bathrooms. You can bet it will be Jeff &  Co we call. As for the unforeseen events we encounter along the way,like a clogged sink at Thanksgiving or my son attempting to flush a 12-pak of TP down the toilet,  they will be our first call.

Katrina E.
Katrina E.
2/13/2023
Tyree from Shaffer came to install a Smart by Moen water leak detection unit which he installed efficiently and neatly.  He ran around the house to ensure all water bubbles were out of the system after turning the mains off and highlighted a couple of minor things we could address in the future.
This is the 2nd install we have called Shaffer for and we are certain we shall have them back again .

Suzi B.
Suzi B.
7/28/2021
Great experience. They did a great job on the plumbing for my sink and at a fair price. Would definitely recommend. Professional, reliable and great work.

Taylor T.
Taylor T.
10/28/2022
Wow! So happy I found Shaffer Plumbing. I've been meaning to put a pressure regulator on our main water line for some time (high water pressure) and contacted several plumbers to help. After many failed attempts with other vendors, I gave Shaffer a call and got an immediate response.

Tyree came out the next day, quickly assessed what I was looking to accomplish, and quoted a very fair price for parts and labor. He got straight to work and I am so pleased with the finished product! The owner, John, evan came out as Tyree was finishing up to ensure I was satisfied. This is a crew that takes their work (and customer satisfaction) seriously. 5 stars across the board, highly recommend Shaffer Plumbing!

Jill E.
Jill E.
06/09/2021 12:00:00 SA
Shaffer plumbing is super professional, courteous and definite go to for any plumbing needs! Highly recommend their services!

Lisa S.
Lisa S.
4/18/2018
Called and left message. Sent email too. Needed a water heater quote. No one ever called me back. Maybe too busy? Maybe.
I did it myself instead. Cheaper. Better. Faster.

Lorraine A.
Lorraine A.
02/09/2019 12:00:00 SA
We called Tyree Because we thought we had a slab leak and he responded very quickly! He came over checked the floor and let us know it wasn't as bad as we thought! He fixed the bath tub faucet while he was here and is on his way today to change out the leaky toilet. Grateful he was honest and we didn't have to wait to get things done.

Dragonfly P.
Dragonfly P.
2/21/2017
Charge me deposit the day he came give me estimate that took 15 minute. But did not make time to do the job while we remodeling bathroom.  
and did not return 10% deposit money.
Our friends said if they dont start the job they cant charge people deposit.

Been trying to contact him many times and he keep saying we had to meet in person . For what?
Telephone conversation is already clear that he need to give us back the deposit since the job is not done by him.

John L.
John L.
7/20/2016
Thanks Jeff and team! :)

I came home yesterday to water spraying from underneath my front lawn into the driveway. After shutting the main water off I called Jeff and he came out within the hour. Even though I was in most plumber's favorite position (bent over by an emergency water leak!) Jeff was kind and didn't take advantage of the situation.

He laid out the likely causes of the problem and what that would mean in solution, time and cost for each before even digging up the pipe, which I really appreciate and demonstrated his experience. We agreed to have him come today

He shuffled his schedule for today to show up 3 hours EARLY for our scheduled appointment and showed me the problem within minutes of digging up the burst pipe in our yard. He didn't try to upsell us the more expensive option once it was obvious we had dodged the worst case scenario and was done on time and budget.

Highly recommend Jeff and so happy to have a local plumber we can call from now on!

Arya A.
Arya A.
10/30/2021
Shaffer plumbing staff were professional and friendly. They arrived on time although they had texted me when they thought they would be few minutes late. A toilet needed to be replaced and there was a leak under the kitchen sink. The toilet was replaced on the first visit and the sink, due to complexity, was rescheduled for few days later and the second visit was as smooth as the first. Highly recommend using Shaffer Plumbing for all your plumbing needs.

Mark B.
Mark B.
10/21/2022
Very helpful and didn't charge us for a leak that couldn't be detected.

Sandra S.
Sandra S.
01/07/2022 12:00:00 SA
I needed to find a plumber that I could trust who is licensed, local, and had positive reviews.  We have been burned by many contractors so I was extremely wary of finding another person to come into our home to fix a very small leak and a jiggly handle in the master bath.

We are so DELIGHTED to find Shaffer Plumbing.  Jeff Shaffer, the owner, came out to assess our master bath shower and our hall bath shower.  For the master bath there was a very slight leak near the controller and the handle was jiggly.  Jeff knew exactly what needed to be done and replaced the cartridge and cartridge extender.  He had the parts with him, did extra items like remove the water restrictor because the water flow was less than desirable, and caulked the trim plate (which was not caulked before by the previous contractor). For the hall bath he looked at the wall that we still had opened and determined that it was the lipless bathtub that was the issue.  

It's the little things that make all the difference.  Jeff is super polite and professional.  PEACE OF MIND is what you will receive with Shaffer Plumbing.  Fair and affordable prices.  He was finished in less than an hour!

Also, per the Contractor's State License Board, Shaffer Plumbing has a B- General Building license AND a C36 Plumbing license. RARE!

We will definitely use him again if we have plumbing issues.

THANK YOU JEFF!

Karon E.
Karon E.
11/29/2019
Ty Shaffer is one of the most reliable, on time, honest and just great guy to call for any plumbing need.  Shaffer plumbing gets a blue ribbon and A++++ for best plumbing company my family has ever worked with.    Highly recommend calling them.   They are super responsive and actually show up when they say they will.

Carol N.
Carol N.
5/29/2022
I wrote a review a couple of months ago &
it was documented & shortly after It was no longer on the review page.  I'll try this again!  I highly recommend Shaffer Plumbing for all plumbing problems!  We have used them for a number of typical plumbing issues like new toilet installations, plugged drains, etc, but also used them to repipe our entire two-story
home and they did a remarkable job!
They respond quickly, show up on time,
are friendly and clean up properly after
they're finished.  Jeff, Ty and their crew
are worthy of a 5-star review!!!

Walter H.
Walter H.
03/06/2023 12:00:00 SA
After some mixed experience with other plumbers in the Dana Point area, I thought I would try Shaffer based on their good reviews.  They quickly responded to my inquiry, and scheduled me in a reasonable amount of time.  It was not an emergency. Tyree, who did the work, was friendly, described the work in detail and gave a reasonable estimate before beginning.  His work was neat and competent.  I will definitely call Shaffer again when I need a plumber.

Justin M.
Justin M.
7/17/2019
Great, responsive, and accommodating.  If you're having plumbing issues, Shaffer Plumbing should be your first call.
TY and Josh came to our home to handle some water heater issues we were having.  They were on time, professional, and gave me all of my options... allowing me to decide the route I wanted to take, without pushing me in a direction.
They will be my first call for any plumbing issues I have going forward.

Teri K.
Teri K.
12/29/2021
Shaffer Plumbing was great!
They repaired 2 leaking gas fireplace valves.  They took great care to make sure that there was no more leaking gas.  I felt very comfortable with our technician.
I definitely recommend them!

Seth M.
Seth M.
8/24/2022
They were quick and great! I recommend strongly! They came and fixed our issue within hours and happy it is.

Todd A.
Todd A.
10/06/2014 12:00:00 SA
We called Jeff with for a leak in our Ceiling.  He came on time to our appointment and diagnosed the problem immediately.  
Jeff was very professional and also snaked out our drains.  
We are very pleased with Jeff Shaffer and his company.  If you need a reliable plumber give Jeff a call.

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