Sam C.

09/05/2022 12:00:00 SA

Daryl came by and assessed and fixed the issues, gave preventive tips, and was professional all around. Thank you!

Anne-Marie C.

01/10/2019 12:00:00 SA

I really hate giving negative reviews and have avoided doing this - I even emailed Eric (the owner) to forewarn him but he didn't respond. However, I decided future customers really need to hear about my experience before using this company.

I gave Eric two stars because he came over right away on a Sunday night after I called about flooding in my home, and he sent people out the very next morning to fix the problem. HOWEVER, he went ahead and did a reroute of the leaking pipe at a whopping $2300, even though he knew I was considering a PEX repipe (per his recommendation) - which makes a reroute unnecessary. The reason I let him go ahead was because he said if I did the repipe with him, he would subtract the cost of the reroute. Then his quote for the repipe came in at $13,500 (!!!!), TWICE as much as I ended up paying the plumbing company I ultimately chose to do the job. (All the other quotes I got came in waaaaaaay lower). So, the moral of the story: 1) don't do a reroute if you are going to do a repipe: and 2) always get other quotes on a big job, especially if you are doing business with this company.

Tony S.

7/19/2022

Great experience. Job done as quoted.
Our technician Brian was amazing in his skill as well as his communication with us regarding being a little late.

We added Olsen to our collection of vendors for plumbing needs.
Thanks Brian!

Nicole T.

6/24/2020

Super responsive. Was able to get an appointment for a water heater issue the following morning and they stalled it that same morning. Josh Newton, the technician, was very knowledgeable and friendly. He wore PPE due to COVID-19. He explained everything really well and made sure I was confident in what he was doing. His service went above and beyond.

Monet D.

8/26/2023

Elliot from Olson Superior plumbing was great! He was quick, on time and explained everything to us well about the repair. I highly recommend Elliot and this company!!! Thank you for coming right away!

Sanaz O.

7/22/2020

The technician (Garett McClure) showed up on the same day after 2 hours of our call. He was very professional, clean and answered all our questions very patiently. He was also very cautious during Covid wearing a mask and shoe covers while going in and out. He was honest and fair about all the plumbing issues. Their price is great for what they do. Highly recommended!

Bryan S.

01/04/2020 12:00:00 SA

James and Nate did a great job for us. Olson was the only company able to send a plumber the same day we called. James phoned us on the way with an ETA. Fixed a leak under our kitchen sink and made an unreliable toilet flush again. Their truck didn't have the right toilet handle for a needed replacement. They returned the next day with a new toilet handle and finished up. Got a follow-up call from Shane asking if our needs were met and whether a free whole-house inspection had been done. James and Nate had covered everything and provided a few recommendations to prevent future problems. For example, they pointed out that our water heater is corroded and would soon need replacement. They included estimates on all recommended fixes. Well done, Olson Superior Plumbing.

Melissa M.

5/19/2020

We had a weird smell coming from from a wall and thought it could be methane gas so we set up an on site estimate with Garrett. Garrett told us he didnt think the issue was plumbing related and told us we could do a leak detection if we wanted to to be sure but it probably wouldnt be worth the money and he would advise against it. He gave us some tips for plumbing rated things in the house while he was here and even tried to help us ID some possible sources for the smell. I really appreciated how HONEST this company was and am so happy to have found my go to plumbing guys for when I need it!! He didn't try to push unnecessary business on us and was also really nice and professional. Highly highly recommend this company for plumbing needs- already scheduled them with my parents as well.

Julia S.

7/29/2019

I had a bathroom drain issue over the weekend on Saturday morning. I had a housewarming party to get to that early afternoon but I needed to have the bathtub back up fixed before I left for the party. I searched yelp and Olson came up with great reviews. I called and this super sweet girl answered and said she could have someone come out between 3 pm - 5 pm. Because I had my party to get to, I asked if anyone could come earlier because it was already 11:30 am and the party started at 1 pm. She said she'd call the technicians to see if anyone could come out sooner and that she'd call me back. Just a couple minutes later she said someone could come between 1 pm and 2 pm. The technician came right around 1:40 and was really professional and nice. I'm usually pretty handy so I had already tried to do what I could to fix the backup. He was really quick and snaked the drain and was able to remove the blockage. He even explained how I can fix it in the future in case it happens again. I'm going out to get a hair catcher today to not have to call again, but if I ever do have another issue I can't solve, Olson Plumbing will be the first call I make! I highly recommend them! The only thing I'd say is that it's pretty expensive but to come out so quickly on a Saturday morning to give me peace of mind and still make my event, it was well worth the money! And don't forget to tip your technicians! Great service deserves a great thank you!

Jesse C.

05/05/2018 12:00:00 SA

I needed a plumber quick and found Olson Plumbing through Yelp. Not only were they quick to reply, but also super honest about items I could do myself to save money. They came out the same day to replace a kitchen faucet, repair the bathroom sink and snake a drain. They were professional, on-time and had great communication about the price, time to fix and everything. Highly recommend Eric and his team, they were great!

Armin A.

12/12/2022 12:00:00 SA

martines brothers and family they are very professional
highly recommended
they replaced my main water line without any problems
i really appreciate jose and his team

Tomoko M.

02/10/2019 12:00:00 SA

I hired 3 different plumbers in last two years. Usually scheduling after first job isn't good. I think Olson Superior Plumbing is the best one. I liked good communication, written estimate before service and warranty after kitchen sink installation. I think they are the only one can cut granite counter top to adjust sink size. Thank you for the hard work.

Sean P.

4/27/2023

Very fast response from Eric through yelp for same day service when others wouldn't come for a week. Luis installed 2 toilet flange extenders and 2 specialty toilets. Overall I'm very happy with the professionalism and work performed! I highly recommend Olson Superior Plumbing!

Latrice D.

05/06/2020 12:00:00 SA

James from Olson superior was AMAZING!! He was insanely on time, personable, and fixed our problem in a minutes time. Literally he was soooo quick. Not only that, but also asked what else he could check out since he was already here. Fixed another slow draining sink, showed us where our pressure regulator was, gave us tips that were truly helpful and told us to go buy this handy dandy tool for futures sake. I would advise anyone use them. Honest and they have a great reputation. 5 stars for sure.

Justin R.

01/03/2018 12:00:00 SA

Eric did a superb job replacing 10 toilets in our business. He managed the job well, completed the work in a timely manner, and thoroughly cleaned up after. The new units work and look great. We would highly recommend Olson Plumbing Care for any plumbing job!

Kris S.

12/10/2021 12:00:00 SA

I've worked with a few local plumbers over the years but Garett at Olson Superior Plumbing is my preferred go to for all plumbing needs. He is punctual, friendly, clean, extremely knowledgeable and will give you an honest, no BS opinion on how to proceed. He has saved me from many headaches. Do yourself a favor and request Garett.

Nicole N.

10/16/2020

HONEST And PROFESSIONAL. I went thru several plumbing companies that did not get the job done right. I am so happy I came across this business. James is the main person I have been working with and he has gone above and beyond to help fix our water leaks, water pressure, and many other issues we had with our shop. I would never use anyone else. If you need honest, timely, and professional work, you must call this company. I'll never use anyone else again.

William B.

4/29/2023

We had trouble with the shower water coming out. We have used Olsen in the past, so they were the first ones I called. Got an appointment quickly. The Technician arrived on time and happened to have the part needed. So, problem was corrected on the first trip. Will use them again.

Jackie J.

10/12/2022 12:00:00 SA

I never like leaving bad reviews, and am disappointed to do this since our initial work with Olson Superior during 2020 was fantastic. However, our last encounter with them has made them lose us as a customer, which is unfortunate as we just bought a new house and had plenty of plumbing remodeling work in our plans.

We moved into our house late September. Our inspection during escrow showed the need for a variety of plumbing fixes -- the most pressing a fix to our laundry drainage so we would be able to install and use a washer and dryer on-site. We chose to not use the inspection plumber, and instead go back to Olson Superior as we had trusted them in the past. When they came out September 29, their plumber told us the house inspector was wrong and we were cleared to purchase, install, and use a washer and dryer without any needed plumbing work. We did so on October 4. After the first load of laundry, our entire garage -- which was housing all our possessions we hadn't yet moved into the main house -- flooded. When we took a closer look, it was clear that an entire pipe was not connected and the plumber had missed that in his visual inspection.

We called back Olson Superior, and their quality inspector came out that afternoon. He admitted it was an oversight on their part. He did a temporary fix that night to stop the flooding, and promised that he himself would be the one to come back out the next morning to fully remedy the situation. The next morning, a completely different plumber showed up instead -- after first going to our old address -- with no context, information, or background on the job. My husband had to fill him in on the last two visits worth of history, and because he was not prepared with a job history, the plumber did not have the proper tools on hand to do the repairs needed. He left and returned two hours later to continue the work, at which point he said the pipe was clogged and we needed a mini hydro-jet for $825 since the pipe was too small to be snaked. This price was more than our original home inspector quoted for a full hydro-jet of the main sewer line, so at this point, we called a few different plumbers to get second opinions.

All of them agreed that snaking a laundry drain pipe should be doable and a first option, and that a mini hydro-jet did not seem necessary. We had another plumber come out that afternoon, snake, and completely fix our laundry drainage pipe, for $150, with a 30-day warranty if anything were to go wrong. Since then we have done laundry and had no flooding issues.

Our experience with Olson Superior was disappointing both in their customer service and communication among themselves and their plumbers to show up adequately prepared for jobs, as well as their trustworthiness in what procedures they recommend for repairs. Even if our experience was a one-off bad luck encounter, we would recommend customers get second opinions on any work Olson Superior provides. We no longer will be using their services.

Kai G.

06/08/2021 12:00:00 SA

They did a great job installing a warm water recirculation pump. Works great. Installers were very friendly.

Dave C.

2/15/2021

Shane from Olson Superior Plumbing came over to our house, really took his time and explained what the problems are in detail, we really appreciate it.

Bryan D.

01/10/2023 12:00:00 SA

Great service! Daryl was very helpful in finding the issue with my water heater and repairing it. Excellent service

Yukari I.

08/11/2021 12:00:00 SA

I found them from Yelp and from the first contact I made, they were very helpful and kept appointments on time. I usually don't compare the pricing but this time I did and they were so much reasonable than the company my condo HOA used! Josh was very easy to talk and finished work on time. I'm very happy that I found this company & they will be my go to guy when I need plumbing jobs.

Jamie H.

4/22/2022

Got our water heater tank replaced with a tankless. The process was simple and considering the sizable rebate we get it was very cost efficient. We got a quote almost immediately and Luis came over the next week to take care of the project. He helped us take down the old cabinet the water heater was enclosed in as a free bonus. Luis spent time talking to us to make sure the new unit was exactly what we wanted and took the tank and trash with him when he left. Everything was clean and working perfectly in five hours which was amazing considering our house is from the 70s and all our projects take ten times longer than we expect them to.

AJ W.

05/03/2020 12:00:00 SA

Awesome job , response, and service ! I called with a gas dryer hookup concern and Olsen team dispatched a tech within the hour. Our tech, Josh, was at my home within 30min of the call. He assessed the situation, offered me the opportunity to handle it or take care of it! I had Josh take care of it all and he did a great complete job of it giving me peace of mind for my family and also the education of what he did to complete. His advice along with his professional approach was key. He practiced the correct protective covering with proper distance as expected. Olsen superior plumbing lives up to its name and is my first call when needed again!

Thx Team.

Marco K.

2/19/2020

My water heater started leaking into my garage. I called their office and within 20 minutes Samuel, one of their technicians, was at my place to assess the problem. We unfortunately had to replace the water heater, but Samuel took great care explaining all the options and the pros and cons. I didn't feel like anything was pushed on me. Super-pleasant experience. The work was done thoroughly and faster than initially estimated. I'll definitely contact them again if I ever have a problem.

Scott T.

05/03/2021 12:00:00 SA

came out to check what i thought was a leak behind a wall. Were timely, clean, very detailed. Would use again!

Kay C.

10/25/2021

My water heater that was only 8 years old suddenly stopped working without any sign that it was going bad. I also have a Hot Water Heating System and there is a water pump connected to the water heater. My heating system was working fine until the water heater started making a very loud noise with scary vibrations as if the house was going to take off. I had to turn off the tank with a fear it may even explode. I didn't know whether the issue was with the water heater itself or the pump connected to it or both. I contacted several companies, all of them highly rated Orange County companies, to get diagnostics and estimates for repair or replacement. One of the companies sent a technician who gave me an estimate of over $4,000. He said the water heater and the hot water circulating pump needed to be replaced and also recommended that I needed a Thermo Expansion tank for efficiency and safety. He said the function of the pump I have was to supply hot water without having to wait. The technicians from the second company were very personable and honest but their diagnostics were confusing. I was first told that I didn't need the pump to have my heating system work properly and that it can be removed and capped. But then their second technician said I needed the pump to get the heating system work; however, they only do plumbing and that I had to hire an HVAC company to address the pump issues as it is a part of the heating system. I didn't want to have to deal with two separate companies for the system that is connected and have to work together to provide me hot water and heat my space. Frustrated and confused, I called Olson Superior Plumbing. Emily answered the phone. I started to explain the issues and asked whether they can address both a water heater and the pump that might be also a problem. At that moment, Eric got on the phone and started to explain step by step how the Hot Water Heating System operates and the roles of the hydronic pump and one-way flow/check valve. He clarified the pump I have is not a hot water circulating pump that supplies hot water immediately when you open the faucets. It was a hydronic pump required for my heating system to work. He was so knowledgeable and completely familiar with this kind of rather rare but popular heating system that was frequently used in the '90s. He was able to give a diagnostics and two possible scenarios to address the issues. I was given two estimates based on them. The estimates were clear and very reasonable. At the end of this educational session, I was feeling so confident in his expertise and the integrity of the company's business philosophy. I also found out Eric is the owner and master plumber training his technicians and making himself available for consulting and guidance to the technicians on the job. I cannot tell you how relieved I was after almost a week of dealing with numerous phone calls and confusing diagnostics. Anthony Reyes was the technician who installed a new water heater for me.

To make my experience with this company truly SUPERIOR, Anthony was absolutely the very best plumber-technician I have ever worked with. He was professional, very honest with his diagnostics, exceptionally thorough, detail-oriented, and so kind in explaining everything he was doing. I ended up needing just a new water heater and no replacement of a pump or check valve was necessary. Another thing I want to mention why I trust this company over many others is the fact that they purchase consumer-grade water heaters from the retailers like Home Depot. Almost all other companies I had called use contractor-grade water heaters. Although they tried to convince me that the contractor grade is better, I doubt that. My old heater that broke down after only 8 years was a contractor-grade water heater. I am extremely happy and satisfied with the services I have received and would give Anthony and Eric's company 10 Stars!! I would recommend Anthony Reyes and this company to all my family and friends and anyone else with the utmost confidence!!

Leilani P.

07/09/2022 12:00:00 SA

The owner took my frantic call after I discovered our water heater was leaking on a Friday night. Our home warranty company was useless and wouldn't send anyone over the weekend. Olsen superior sent Anthony and Johnny right away and they replaced the leaky water heater with a tankless model. Anthony and his team were professional, knowledgeable and very helpful. Superior customer service and skill. I highly recommend this company.

Scott K.

2/17/2023

Routine house call for a couple mild plumbing issues. Communication and scheduling was fantastic. These are the most polite people I have ever encountered in the service industries. Patrick was amazing: efficient, polite, communicative, helpful. As good a plumbing experience as I could ever hope for. I will bring all my plumbing needs back to Olson Superior.

Nancy B.

9/24/2020

I don't like to leave negative reviews -ever but felt I had no choice in this case. I called Olson Superior Plumbing to fix a clogged toilet. Now, to be fair, they did fix the toilet. However, they told me I needed to hydro jet the line (which I later found out was completely false) as well as telling me I needed to replace a section of the waste line in my house (also completely false). They promised to provide an estimate to do the work and when I didn't hear back from them - I knew something was up.
I then called Olson's Plumbing and Rooter to confirm that the work needed to be done and they came out and put a camera down the line and lo and behold - there was nothing wrong with it! Obviously, there was no incentive for them to tell me this - had they confirmed it, I would have hired them since Olson's Superior Plumbing hadn't returned my calls.
It was a $1600 lesson I won't soon forget. So, do yourself a favor and avoid this company!!!!!

Nancy A.

01/03/2021 12:00:00 SA

I've had nothing but superior service and empathy for my plumbing issues the three times I have used Olson plumbing! My last problem was a water heater leak discovered at 7 pm one night. I called and had a plumber at my door in an hour...Josh. He originally didn't think he could entirely fix the issue that night....but he did!! Thank you....a great team at Olson Plumbing!

Stephanie R.

4/24/2023

The best in the business! We've used Olson for years and have had several of their plumbing technicians come to our house to fix a myriad of problems. (We live in South OC where the water is hard on our pipes.) Their technicians are always on-time and very professional, knowledgeable, and friendly. Even though they're only here to fix a clogged sink (for example), they always take the time to do a full house inspection and troubleshoot any additional plumbing problems or questions we may have. We've saved countless dollars over the years through their team's efforts to always go above and beyond what's simply on the job card. (For example, I thought my water pressure was broken, but it turns out there was just a broken part inside the showerhead!) They never try to upsell you, and on every visit, they try to teach me a few tricks to fix minor plumbing issues on my own in the future.

I've used the big plumbing companies in the past, and they simply cannot compare to Olson's excellent customer service and commitment to honest and top-notch business! And ask for Bryan if he's available - you will definitely be well taken care of!

K. T.

02/02/2021 12:00:00 SA

Technician showed up promptly, was very courteous and conscientious to covid protocols wearing, mask and booties. Inspected water meter and discovered reason for low water pressure. He was able to adjust and fixed the problem. He also inspected faucets to make sure everything was working... I definitely recommend Olson Superior Plumbing, as they responded promptly and fixed the problem. Their name Superior was just that!

Jonathan H.

8/18/2023

Two technicians came out, spent an hour trying to unclog the sewer main but they were not able to clear it. They still charge $200 for doing nothing but wasting the customers time. We even overheard the plumbers saying unkind things about us when they thought we weren't around. Right at 5pm (30 mins after they got to the job) they both started looking at their watches and they didn't want to do any more work, even though nothing was fixed. While unclogging, they would flush toilets to prove there was still a clog, which then flooded the bathroom, and they didn't even say anything or attempt to clean it up. The lady on the phone was nice, but the actual plumbers were terrible.

They said they could come back the next day with a bigger snake but it would cost another $800.

What a scam.

David K.

12/28/2021

I called Olson Plumbing and first of all the receptionist was friendly and very helpful in getting a technician out the next day. Phil McIntosh was scheduled between 12:00 an 3:00 an gave me a call indicating he was running late which I really appreciated. Phil arrived and started working on a leaking toilet. He was so easy to talk with answering the buffet of questions I had in a calm and respectful way.
upon completion he checked it again. I asked him if he could look at a possible leak in a dishwasher line. Absolutely was his response. Phil got to work and explained the source of the pRobles, went to his truck and came back with the parts needed to do the repair.
As he worked we chatted and I found out we both had been teachers AND both of us coached Cross Country and Track. Phil had a Teacher of the Year attitude in some of the stories he told without missing a beat working on the repair.
I had one last problem which was a possible shower leak. Phil took out his phone and looking at the tattered wall aimed the phone at the wall and detected the possible leak might be coming from a leaking roof. He suggested I might want to refer this to a roofing company.
This lengthy reply might sound like Phil was at the house for hours ....!I think it was about an hour and a half.
i really respect Phil's expertise, and cordial attitude. I highly recommend Olson Superior Plumbing for your plumbing needs

julie p.

10/17/2021

Wonderful. Responded so quickly. Took care of a miserable rusted out faucet situation for me. Very professional and polite. Great service. Great price. Highly recommend.

Brandon J.

7/23/2019

Messaged Olson Plumbing via Yelp and their Customer Service person Marissa was responsive and helpful.

Anthony came out and did an excellent job. He gave me a call about 15 minutes prior to arrival and let me know he was on his way. Once he arrived he was helpful and knowledgeable and even recommended things to be prepared for as our house gets older. Very transparent and the cost was exactly as quoted.

We discussed some other projects for the future and I'll be in touch with them when that time comes.

Rod F.

1/20/2023

I had an emergency with a broken shower valve cartridge (yes I broke it trying to replace it, shh), and had to turn the water off because it was spraying.

Anthony came out the same day, was able to deal with the issue and we have water again in time for dinner.

It was a stressful day but Anthony and Olson came to the rescue. Thanks again!

Nicole M.

7/21/2022

No joke: this company is legit. I messaged them on Yelp and they promptly responded, and said they could have someone out to us same day.

They have an $89 consult fee but it goes toward the services (if needed). They sent Lyle to my house and he showed up on time, sharp uniform, super professional.

I have already referred them to my friends. Thanks again!

Stacy B.

5/16/2023

I contacted Olsen Superior to receive a third-party opinion on identifying moisture damage from a pipe leak. I only had to call once to get in touch with the company and the receptionist was very kind, listened actively to our concerns, and quickly got us a same-day appointment. Patrick, our technician, maintained constant communication and was punctual, patient, kind, and cooperative. He was very thorough and informative as he explained everything he was doing and the purpose/rationale of the types of equipment he used. His compassion and empathy toward our situation gave us relief during this highly stressful time. We felt like Patrick truly cared about our situation and genuinely wanted to help. His expertise was evident as he considered different factors that may have contributed to the problems and has been helping us investigate and resolve the issues. Excellent customer service thus far and hoping that everything will work out.

Christine L.

9/18/2021

We needed an urgent plumbing job and we had a plumber come out to fix it. He said that the problem was with the seal. So he went ahead and fixed the seal but after a few hours it was still leaking. We had him return to troubleshoot and he said he'd need to break down the wall. He gave us his estimate and said he'd contact us again with an update but he never did. We went through another contractor and he was able to fix the problem in an hour at a fraction of the original price that we were charged.
The plumber was nice and friendly during the first visit but seemed in a hurry and inexperienced during the second visit.
The staff was nice and responsive, but the actual service was lacking.

Lauri S.

11/23/2022

It was an excellent job having Daryl Grimble replacing my water heater. He was fast, precise and did a clean job. He is on my list for my next plumbing job!!! Thank you Daryl!

Wei-Kong C.

12/14/2020

Charlie Mai was the plumber who unclogged our shower drain today. He is very personable, professional and did an excellent job! Charlie checked our bathtub drain as well as the drain attached to the side of the house to better evaluate the shower drain problem. None of the other plumbing companies I got estimates from were this thorough. Charlie was very skilled and efficient using the drain snake to find and remove the hair clog. He also made sure to clean up the shower area before he left. Overall I am extremely pleased with the service today and will definitely hire Olson Superior Plumbing for any plumbing issues in the future!

Hawkin L.

3/17/2021

Luis from Olson Superior Plumbing did an excellent job repairing our toilet today. We discovered the toilet in our guest bathroom was leaking and figured that the wax ring needed replacing, so we called Olson. Luis showed up on time and diagnosed the reason for the leak, and talked through the different solutions and pricing to fix the leak before beginning work. I appreciate his attention to detail and cleanliness. Not only did he fix the toilet, he cleaned up afterwards and wore protective shoe coverings, mask, and gloves, which my wife and I really appreciated. Would call again if need plumbing services.

Tony ..

1/19/2021

First off I called 6 plumbing services to get a quote from each, all the plumbing companies had 5 stars and many reviews. 3 had told me they could not do the job and didn't bother asking me for photos to get a better idea, 2 told me I'd have to wait till Monday for an appointment without asking me to turn off the sprinkler system, and then I was blessed with one company who told me although they are busy they have a technician in the area who could swing by after the jobsite he is on to assist us. Each company may had good reviews and ratings but the only one responded with urgency and care that I had a leak, Olson Superior Plumbing. In hard times I understand we are all busy, but this company really goes out of their way for their customers. Not only was their response fast to send out a technician by the name of Patrick Pegausc, he was patient enough to explain to me my situation. He may have been there for a quote but got right down to work as if he was ready to do the repair. Not only was he professional, knowledgeable, and efficient with his work he took the time while working to share some wisdom about his experiences with the same situation my family is going through. Talk about customer services and the sense of really caring for your customers. I dont like to write reviews often only because there aren't a lot of people who put pride and effort in their work like Patrick. I understand business is just business and getting personal with people can get tricky, but this company doesn't just offer great work they offer the sense and feeling like we arent just a number or a paycheck. Patrick really made me feel this way explaining to me in his own words that this is how his company views their customers and he supports it completely. Will I be going back to them when I'm in need of help for a leak, absolutely. Will I be recommending them to others in need of help, most undoubtedly. Is it just because of the way the company runs itself, not at all its because of the people like Patrick who they have working with them and Marissa promptly responds back to their customers with every question or need.

Monica H.

8/18/2022

These gentlemen are the best! Extremely professional and knowledgeable. Anthony and Johnny throughly explained what needed to be done and executed it in a timely manner.
These men deserve a huge raise !!!!

Michael T.

11/26/2022

Update! Now a repeat customer! A minor leak discovered on Thanksgiving led to a DIY repair which of course led to a bigger leak. We had to shutoff the water and call a pro. Fortunately Olson was able to send someone out the next day! Luis was available ahead of schedule and he got it all fixed up! Great service again!

Phillip M.

2/26/2021

Olson Superior Plumbing earned an extra star for the emergency work they did on our house, but in a world where competition is everywhere, customer service really counts...and where Olson Superior Plumbing has really failed.

We had a pinhole leak in our wall that needed immediate repair and our home warranty company couldn't get any of their people to come out for at least one week. They agreed to reimburse us if we could get someone out sooner. We'd worked with Olson before and were happy with them, so we gave them a call and they came out the very next day.

But we will never use them again.

Everything started out well. The technician was on time, kind, patient, had already worked a long day and fixed our problem--we even gave him something to eat and left him a nice tip on the service charge.

But with money now in their pocket, Olson's customer service took a giant nosedive. The invoice was not itemized properly in order for our home warranty company to reimburse us. After well over a month of constant phone calls and empty promises from Olson, they still have not come through. It shouldn't take more then a few minutes for someone to sit down and itemize the work that was done and send us a new invoice, but apparently this is too much for them.

They have our money, so who cares now, right?

After wasting countless hours on the phone, we're also now out of pocket several hundred dollars because of this. Olson has done nothing to make this right. And to think that we were considering them to install a water softening system at our home...

We won't be using them again or recommending them to anyone. I hope those that do have a much better experience.

Riena O.

08/09/2019 12:00:00 SA

Thank Olson's even more... We passed cards to our neighbor's. They care about their clients. My husband passed and as my niece shared (I'm using her account) I'm 82 yrs. Old and people tend to take advantage of a widow with money. Olson's (Anthony) taught me to use my shower and was patient with me. Then the owner emailed us thanking us. I will Always call and refer Olson's.

Jill S.

09/01/2020 12:00:00 SA

I am extremely happy with Olson Superior Plumbing. Nate and Samuel came out to fix a leak... they were absolutely outstanding; friendly, informative, courteous... extremely upstanding people. I really appreciate the very honest and efficient service. I will never hesitate to contact Olson Plumbing for any of my future plumbing needs!

Carl D.

6/17/2019

We had a last minute plumbing issue on a home we were selling. Came to yelp to find someone who could assist late on a Friday evening. We came across Olson Superior Plumbing and submitted a request. Within minutes we had a response and a call back. Our appointment was scheduled for 8 am the next day (Saturday) and they were on time and called ahead. Our issue was fixed and our property sold without any delay. Highly recommended.

J M.

6/26/2022

Olson Superior Plumbing is just that.... SUPERIOR. My elderly parents had an issue on a Saturday evening. They were a bit fearful in whom to trust. I recommended Olson Superior and they agreed in having them do the work. Later that evening, I spoke to my mother. She went on and on as to how wonderful they were. The best thing of all was that their prices were very affordable (a big concern for someone living on a limited income). In addition, they gave them advice as to what caused the problem as well as how to avoid it ever happening again. We were and are very thankful for Eric and his crew at Olson SP.

Kale N.

9/30/2021

Excellent experience with Olson Superior Plumbing. Jacob squeezed me in for a next day appointment. Phil, our service tech was friendly, on-time, and professional. He walked me through every step of his process, providing a valuable education along the way. We hired Olson for annual descaling of our tankless water heater. He also cleared a bathroom sink drain. Efficient, quality work, and local to South OC. What's not to love!

Tony N.

8/15/2023

Good stuff: Responsive, friendly, knowledgeable

Not so good: nothing that comes to mind....

Should you call them? Absolutely

We had low water pressure in the house for a while now after getting a new shower replaced earlier this year. Past few days the stream was super weak sauce like Maury Ballstein in Zoolander. Sent a message via Yelp on a Friday and had a very quick response and phone call. After a few minutes and a few pictures, Emilie knew the problem and was able to send someone out first thing Saturday morning. Aaron arrived promptly but had to get a part from the office, luckily they are close by. Our house apparently has issues so he had his awesome coworker Anthony (no name bias here) swoop in with the assist and got it all done. We have normal pressure again and they have a happy customer! Thanks Olsen Superior Plumbing, hopefully I won't have to call you guys for a while but with my luck you'll get repeat business.

Jeff D.

8/26/2020

Olson Superior Plumbing is responsible for one of the worst experiences of my life. I am a brand new home owner and thought I was protecting myself by hiring a licensed plumber. I put my trust in Olson and it cost me over $10,000 in damages. Olson told me a permit was not required for the work being done, which is absolutely a lie. They failed to produce a contract meeting the Contractors State License Board (CSLB) guidelines. And worse yet, they not only referred but actually scheduled an asbestos abatement for my house without providing me any details about the individuals performing this abatement. Being a new home owner and believing I had hired a professional, I went through with this abatement and it turned out these individuals were NOT licensed and did everything they possibly could wrong. I should also mention, Eric Olson is FACEBOOK FRIENDS with the unlicensed contractor that he referred to perform this abatement. Now not only was I trapped in my home due to COVID, but my home was contaminated with asbestos.

I have since received a Procedure 5 abatement by a licensed abatement contractor but am still without hot water over two months later. Olson has refused to take responsibility for their role in these events and have repetitively tried to appease me by lying to me. After these events took place, I spent days researching the correct way to contract. I wanted to think the best and wanted to believe Olson would not do these things knowingly. In an effort to continue working with Olson to get this work done, I requested a contract be written up according to CSLB guidelines. Instead they had the gall to send me an invoice. It is now clear to me what type of company Olson Superior Plumbing is.

Olson Superior Plumbing is a predatory contractor masquerading as a friendly, helpful, God loving, family plumber, saving you money. (Of course they are less expensive, they aren't following ANY of the same regulations others are).

AVOID AT ALL COST.

*UPDATE*
In response to Eric Olson's comment -- It's easy to be happy when you think you are getting a good deal and don't know any better. Now that I know what contracts should include, about what requires permits, and more about how water heaters _should_ be installed, I am quite understandably NOT happy.

You recommended we use this restoration company and they showed up at our door without so much as a phone call from them. We did not contact them.

The point is: you should never have recommended this company to begin with. Do not take my acceptance of mediation as me being somehow pleased with this outcome. I was completely up front about being a new home owner and not knowing how to go about this process. Worst case, Olson is complicit and willfully set this up to take advantage of our ignorance and make a quick buck without any concern over our safety. Best case, Olson lied about requiring a permit to avoid wait time and rather than taking 10 seconds to verify a referral's information, Olson put us in a situation where this entire incident was possible.

This has been months of my life wasted on cleaning up a completely avoidable mess. The fact that even now you think you've done no wrong is disgusting.

Nora R.

03/06/2020 12:00:00 SA

Olson is Outstanding!! We had a drain off our master bath that was COMPLETELY BLOCKED - Sam, James and Garrett removed the pipe and installed a new one. They did the job with minimal drywall removal. Even my hard-to-please husband was thrilled with the work!! Without a doubt, we will use Olson again.

Jonathan C.

08/01/2019 12:00:00 SA

This is a really well-run company. Everything from start to finish was amazing. From Marissa taking my inquiry after hours, to Eric answering my questions and providing me a very reasonable estimate, to Samuel arriving within 30 minutes of me signing off on the service and installing an air gap for my condensate line. And the best part, now my ac line drains! I also appreciate how Samuel went above and beyond his scope of work by doing a courtesy check of my water heater and water pressure before he left. I highly recommend Olson Superior Plumbing because they have integrity in what they do.

Faris J.

5/24/2021

I called to get a free estimate and had Luis show up from Olson Superior Plumbing 2 hours later. Luis arrived and figured out what was wrong within a minute of showing him the issue I was having. Luis got to work and completed in less then 20 minutes and was absolutely great and professional.

Krista W.

1/18/2019

Anthony and Charlie were wonderful technicians. Even though the issue of my fireplace was out of their expertise, they both did whatever they can to try to get my fireplace to work. In addition, they care about their jobs because they want to know what the issue is with my fireplace in case they get another similar request in the future. I would recommend this company and these guys.

Chuck W.

9/24/2020

These guys went above and beyond in their service at my house. I really appreciate everything they did and they cleaned everything up, made it real neat and made it work for much less than I thought it was gonna cost. Highly recommended!

Kim T.

4/20/2023

I highly recommend Olson Superior Plumbing for gas leak repairs and plumbing work. They are a very professional company. From start to finish, they are very responsive and reliable. The price for my job was reasonable as well.

I started by requesting a quote through Yelp after hours and provided my phone number. The next morning, Lexie called and schedule my appointment for the following day. She explained pricing to me and scheduled me with Patrick. I immediately received a text confirmation.

During my appointment window, Patrick called to let me know he was on his way. I received another text confirmation that he was en route. He arrived on time and was extremely courteous, nice, friendly and knowledgeable. He worked fast and completed the work in less than an hour. I was impressed! He did an excellent job! I will definitely call Olson for any plumbing needs in the future!

Cyrus K.

7/17/2021

Honest. Fast response. Communicative. And just good, quality people at a great company. That sums up my experience with Olson.

I had an outdoor leak and called Olson. Garret quickly did FaceTime with me to diagnose the issue. He was so nice and so willing to simply stay on the phone to help. And even though they were booked, they squeezed me in and had Ramon come check out the leak.

Upon arrival, Ramon was super nice and knowledgeable. He quickly diagnosed the issue and fixed it.

There are more details but in summary, this company is full of really high standard folks who are doing the right thing for the community they serve. I wish I had them so my repipe 1.5 years ago but lesson learned and I'll use Olson for all matters going forward.

One small detail I didn't share is that Ramon felt what he did to fix the job wasn't a big deal and didn't even charge me. This doesn't happen much these days. I wanted to pay him but he insisted otherwise. This simple act shows me this is a high integrity company.

Great service. Expertise. Honesty. Great pricing. What else can one ask for? 10 star experience for me.

Dina S.

4/22/2022

This was our second time using this company. The plumber technicians always arrive on time and are efficient at performing our tankless flush and fixing our slow drains. They were courteous and reliable. The only suggestion is to pay with cash because the credit card fees are high. I would recommend calling Olson for all plumbing needs. I will be contacting them again for our water filtration system installation as well.

Carrie N.

06/05/2020 12:00:00 SA

Samuel and Olson Superior far exceeded my expectations for plumbing services. We ended up need somewhat emergency plumbing service when the water heater in our rental went out again! Oy! We were done and needed a professional fast. Our first thought was this is going to cost a fortune and seeing as how it's emergency even more. I called 4-5 different companies for availability and as to my good fortune Olsen Superior has someone who could come out that morning (they actually made it within an hour of calling) Samuel did a full inspection including pictures and called me with the diagnosis. I live about 45 mins away from the property so I was thankful for his thoroughness. Turns out we needed a new water heater. Here's where start to get nervous because it's going to be super expensive. I was surprised by the quote, it included everything, installation, removal, parts, bringing it up to code, and a warranty. It was really pretty reasonable and a couple thousand cheaper than our neighbors just had to pay so that was good. Even better was I didn't feel taken advantage of and he could have it done that day. Bam it was finished that afternoon! Again clean full pictures with the completed workmanship and they got an extended warranty on the water heater for us at no charge! Thanks guys!!! Oh and Samuel went even further above and beyond when I told him the old water heater was only about 2.5 years old and would that be covered under a warranty. He talked the the service department at Home Depot and sure enough it was! Samuel went back and got the old water heater, turned it into HD fir us and credited us $400 for it! OMG! Talk about making a crappy situation way less painful and actually pleasant. They are officially our go to plumbers and anytime someone asks I'm giving them their number!!!

Jeannie J.

11/08/2021 12:00:00 SA

Impossible to get them to answer phone or return calls. I called another plumber who answered the phone and came out and bid a big job, and got our business.

Darren Y.

7/15/2021

Called these guys to come check out a possible slab leak at my Mom's house. They were very prompt at getting back to me and had awesome customer service skills. They seemed to actually want my business - go figure huh peoples? Luckily they were able to get out to the house that day. The issue was that we weren't sure whether or not the leak was part of HOA responsibility or ours.

Olson Superior Plumbing asked for my HOA's phone number and email, and then got back into their truck. They proceeded to call and email my HOA for about an hour - possibly more - until my absentee HOA finally answered. Good news for me, the leak fell under HOA responsibility. Bad news for Olson Superior Plumbing, they weren't going to get my business that day. They did, however, secure me as a future client for any pluming needs that I can't handle myself.

My Mom's house was built around 1985, so I will definitely be calling these guys back to repipe the place. Thanks again for going above and beyond! I will definitely be in touch soon.

Jenny C.

09/01/2021 12:00:00 SA

We're so happy we found Olson Superior Plumbing. We had gone without hot water for nearly a week, thanks to a home warranty debacle, before finally taking matters into our own hands. When we called Olson, not only did they give us the lowest quote for a Navien water heater, they also went out of their way to schedule us in for the next day, despite the fact that their technicians are normally booked solid.

Clint and Anthony showed up early the next day, not only had the installation done well within the time frame they told us, but they tidied up the mess that was made by our home warranty contractor. The installation was clean, and they even offered to sweep our garage floor before we stopped them lol. We could not be happier with their service. We'll definitely be calling OSP again for future plumbing needs!

F S.

3/21/2020

I called Olson plumbing this morning because nobody else would answer the phone they were quick and efficient and James Master plumber was awesome and very knowledgeable. Great guy to have on the crew thank you so much for everything

Jennifer G.

04/05/2020 12:00:00 SA

Last Saturday night, we noticed that our tankless water heater was not working. The next morning (Why do things always happen on a Sunday?) I reached out to my regular plumber, he doesn't work on Sundays, and a plumber that my RE Broker referred me to, also doesn't work on Sunday, so I found Olson Superior Plumbing on yelp. They have great reviews and Eric responded to my request for help right away! Eric had Samuel come out that same day to evaluate my tankless system. He gave me 2 options, but it was obvious that the system needed to be replaced. He got to work right away removing the old system, ordered the new one, and scheduled me for the next day to install the new system. The install went quickly and we had hot water again in just a few hours. Samuel was pleasant and knowledgeable and overall did a great job! Thanks Eric and Samuel! See you again next April for our service appointment (if not before, and probably on a sunday....).

Rafael C.

09/08/2022 12:00:00 SA

I called Olson Superior Plumbing and left a voice mail. It did not take long and they called me back. They told me Daryl would show up between 6:00 and 8:00 at my place to detect a leaking coming from my upstairs neighbor. Daryl showed up really fast and was very knowledgeable about the problem and took his time to respond all the questions I had. Later the owner of the company Mr Olson also called me to make sure I know the next steps to be taken. They are not just a company, but they are real people that truly cares about the well being of those they serve.

Jenni C.

10/27/2020

I submitted a request for a plumber on Yelp. Within an hour I had a same-day appointment with Olson Superior Plumbing. I was given a two-hour window for arrival. Garrett called to let me know he was in route and he arrived right smack in the middle of that two-hour window. I showed him the problem and he fixed it on the spot for no change. He even took a look at a couple other plumbing concerns while he was here. AND, if that wasn't enough, he called a mold remediation company and made an appointment for them to come out tomorrow. He was friendly, courteous, and very professional. I will definitely use this company again.

Jill B.

7/26/2020

First company to respond to my request on Yelp to fix 3 toilets in our home. Offered to come out that day (a Sunday) and no extra charge for weekend service. The estimate was one charge for the first toilet but discounted for the other two toilets. The plumber, Josh Newton, was on time. He was polite, knowledgeable, and good with our crazy dog. He quickly saw the problem in each toilet, had the parts with him, and fixed all 3 within a short amount of time. He asked if there were any other issues in the house and took a look at our shower handle which just needed tightening. He looked at our water heater and noticed the age of it. No push to buy a new one - just made us aware of its longevity. Also checked our water pressure which was just fine. I would recommend this plumbing company. They appear to be honest and fair.

Sandy B.

5/30/2023

Only positive things to say about this company. Their communication was quick and reliable and they showed up on time and did the work perfectly.

Brandi N.

12/27/2019

I am so grateful to Olson Superior Plumbing! They took the time to help install a fridge and even offered to do it on Christmas Eve (same day) I had them come the day after Christmas and the 2 guys were so polite and did a great job. It really was like a gift and relieved a lot of stress! THANK YOU!!!

George T.

3/24/2022

Friendly, fast, and efficient. Found the problem real quick and gave great guidance and service. Recommend!

Jessica L.

09/03/2018 12:00:00 SA

Excellent experience with this company. Great customer service, super fast to respond and come out to my home to make a needed repair. Plumber was friendly and knowledgeable and arrived a few minutes early! Would most definitely use again in the future.

Chahi B.

8/18/2022

Excellent service! Fast response, very professional, definitely would recommend!! Very happy!

Melyssa Z.

06/07/2019 12:00:00 SA

Thank you Eric for being quick and reliable.
Waking up early to water coming out of the bottom of a sink is not the way anyone wants to wake up.
Olson Superior Plumbing was thankfully the first google phone number I hit. Eric called me back in less then 5 minutes and was able to walk me through a quick fix for my pipe via FaceTime without charge! I don't know any company that would do that.
This a a first class company and I will definitely be sharing the phone number with friends and family. Eric will always be my first phone call for any of my household fixing needs.

James V.

1/31/2023

Patrick from Olson Superior Plumbing installed a new garbage disposal in my kitchen. He arrived slightly ahead of scheduled time, which was good. He completed the job quickly and the work area and kitchen were left clean. Highly recommend Olson Plumbing.

Rod M.

9/14/2023

We had a unique demolition job removing an old solar water heater with the associated copper piping. It took several hours to complete. The plumber, Phil McIntosh, arrived earlier than the assigned appointment (much appreciated), was professional, knowledgeable, and a nice guy. He did the job well and cleaned up the work area afterwards. The support staff that answers the phones are pleasant and are quick to handle bids. I had called several other plumbers in the area and had difficulty getting them to even answer the phone. The final bill was consistent with the initial bid. In my opinion, for the work involved the bid was reasonable and worth hiring a professional. I will keep Olson Superior Plumbing's number for any future plumbing needs. Thank you!

Chris R.

8/24/2019

Had Samuel over from Olson plumbing today to fix my leaky toilet. When I called they quoted a price over the phone which was the same in person. They happily scheduled the appointment for a Saturday morning.. Samuel arrived on time..even sent me a text 20 minutes before he arrived, was pleasant to deal with, left the bathroom without any mess. And now my toilet doesn't leak! Thanks Olson plumbing!

Ilyes N.

4/19/2020

I have interacted with Luis from Olson Superior Plumbing twice so far after I moved to my new place and it has been an absolute pleasure. Both Luis and everyone I interacted with via phone, text or email have been very helpful and professional.
I had them help me with a leak under the kitchen sink (first day we moved in yikes!) and later on a clogged toilet.
They did a great job! They are now my goto guys for all plumbing issues.
While I hope I will never need them again ( :) ), it's good to know that if I do, they will be there to take care of me and my family.

Rollin G.

09/06/2022 12:00:00 SA

I hired Olson Superior Plumbing to do an inspection on my new home. As a first time homebuyer, I was told to get a plumbing company in prior to moving in in case of any problems.

The inspector was quick and professional. He gave me a clear rundown of what my infrastructure looked like and let me know of the items to be concerned about. He let me know my water heater was 16 years old and should be replaced due to its condition. This team is great and I'd highly recommend.

Greg D.

8/24/2022

Brian's provided excellent service and knowledge of his craft. I will refer Olson's service to all

Laura O.

12/20/2021

I had a few plumbing issues corrected by Lyle and James- they are both very helpful and kind people. Their pricing is fair and straightforward. Hopefully I won't need a plumber anytime soon, but if I do, I know who to call!

Alex D.

10/03/2019 12:00:00 SA

James came out to install a carbon water filter for our home and was a true professional and very friendly. Answered all my questions and provided a lot of insight and suggestions on possible improvements in the future. Would recommend anyone to go with Olsen for their plumbing needs

Alex H.

2/27/2021

I just want to say thank you to Olson Plumbing! They installed my faucet and fixed some leaks around the house. In addition, they replaced the knobs that control the hot and cold water. Very professional. Super satisfied. Will definitely be using Olson Superior Plumbing again in the future.

Micah A.

08/02/2023 12:00:00 SA

Very thorough and responsive to our toilet leak emergency. We had water damage showing on ceiling. The office lady was extremely helpful and rearranged their schedule to get Luis out to our home within a few hours. Everyone was very professional and transparent about the whole process and the costs. Luis was fantastic and a great human. He even set up a call for an appointment with their emergency remediation sister company to come do an inspection on the water damage. Would highly recommend their services and will definitely use them again whenever I have a plumbing issue. I want to bottle up their organizational culture and management style and implement those practices in my own business. Very well run business. Congrats.

Kayla Q.

9/26/2019

James came out to look at my leaky kitchen sink. He was a pleasure to deal with. He identified the problem almost immediately and offered me a solution. He had the equipment on him and could have fixed it, but I had to discuss with my husband first. He was not pushy whatsoever, which was very much appreciated. He was extremely professional and courteous. Next, he went through and inspected our house and pointed out some potential causes for concern as well as some opportunities to save some money in the future. I had my 3 year old daughter who is very curious and can sometimes get in the way of workers and he was so sweet to her and took time to chat with her, which she really enjoyed. James seemed to be an outstanding plumber as well as a great guy. I will definitely use Olson Superior Plumbing in the future and request James, as well as refer to friends.

Jennifer J.

2/24/2021

I've left multiple messages for this company on two occasions for different problems and I've never received a call back. Can't speak to their quality but customer service is lacking.

Jackie S.

09/07/2022 12:00:00 SA

From the first call we had with Lexi, to the scheduling with Emily, and our garbage disposal replacement with the technician, Bryan, our experience has been superb with this company. Both of the women were friendly, professional and efficient and really sold us on their customer service. And today, we had Bryan who was the icing on the cake!! He texted us that he was en route, was on time and was so very pleasant. He also really knew what he was doing and accomplished the task efficiently!! We are sold on using Olson Superior Plumbing and wished they did other household repairs as well!!!! Thank you Olson.

Eric G.

5/23/2021

Beware! Olson will fleece you if you're not careful! I was charged $1000 for $150 worth of parts and 1 hour of labor. I had to replace two hose bibs and a water pressure regulator. I was charged $200 per hose bib ($10 each at home depot) and $600 for the water pressure regulator. Olson took advantage of my trust as an inexperienced homeowner.

Wesley S.

1/27/2023

Used Olsen Superior twice now, and both times have been super happy with them.

Eric Olsen is decently active in my local Mission Viejo Facebook group, and others have had good words to say so I gave them a try. I'm big on customer service and professionalism, they absolutely shined I'm both categories both times.

Most recently had Luis perform general service to our tankless water heater up in our attic. He had zero complaints about it being up in the attic, answered all questions, and definitely cared about what he was doing. I know it's a pretty basic service, but he was on time and quick. Would not hesitate to use them again. I do appreciate seeing a nice clean professional work van too! (I'm a master mechanic and see a lot of old nasty work trucks so that was important to me, says a lot about a company and their employees in my opinion).

Lori P.

01/08/2021 12:00:00 SA

Just had Luis from Olson out to fix a toilet seal issue in my home. What a great experience with this co! Not only on time, but he even called me in the early morning to offer an opening sooner than our scheduled 2pm due to a cancellation which was great! I had called at 4pm yesterday and was already happy with a 24 hour window, shorter was even better! Luis explained everything as he went along, answered all of my questions, and offered different ideas even on my hot water heater too which was not part of his service call. He worked neatly and left the bathroom clean as if nothing had been done! I am currently an AHS warranty customer but have become frustrated with the vendors they send out which is why this time I did not go through their services. Luis/Olson's just helped me make up my mind to cancel AHS and go with local trustworthy vendors for my service needs. The cost was only about $25 more than my $60 monthly fee plus the $75 deductible, and the AHS vendors always take more than one service call plus they find ways to charge for parts! Thank you Olson's! I'll be scheduling my water heater soon!

Scott B.

12/08/2020 12:00:00 SA

Called Olson Superior Plumbing to replace a outside water bib and replace my washing machine water supply to quarter turn valves. The scheduled a time right away for two hours later. Fast response and great service. Had everything completed perfectly and was on their way. I will always use Olson and recommend them highly.

Michelle S.

09/08/2020 12:00:00 SA

Eric was awesome from start to finish! He was one of the few plumbers that were available to go it that night around 10 PM to go out to an apartment complex and his team cleared the main line with the Rolls Royce of jetters. There was no pressure to use him but he patiently explained what he thought was happening since we just had another plumber go out two days before to snake the pipes and the problem recurred (we paid hundreds of dollars). Eric recommenced jetting the pipes for a more long term solution/fix, and also explained to us what the likely future timeline of our pipes may look like.

Jim D.

2/20/2020

We have had 2 excellent experiences with Olson Superior and we would not go anywhere else for plumbing issues. They show up when asked and text when they are on the way. They are very respectful of our home and provide expert level advice and repair. This is a well run business, and the people that work there seem to legitimately care about solving your problem in the most cost effective fashion.
Wish all businesses were run this well.

Clara L.

07/05/2020 12:00:00 SA

From the beginning to end, the experience was great. Scheduling is easy and work was done in a timely manner. Our technician, Garrett, was professional, friendly, clean, very knowledgeable, efficient, honest and considerate of COVID safety.

We had 1 kitchen faucet, 3 bathroom faucets, main water valve, and 1 dishwasher installed. Garrett started work promptly and completed everything in 6-7 hours. Clean up was quick and thorough.

Before leaving, Garrett was kind enough to give us an estimate on some future work that we would like to have done, but there's no pressure to redeem this estimate and prices seemed more than fair.

We highly recommend this company, if you need ANY plumbing done. We definitely will for our future projects. Thank you, Garrett!

Mike C.

7/28/2023

We just had a cold water reroute done and I cannot express how professional and helpful Patrick was from Olson. He answered every one of my questions, address concerns I had and helped us make the best decision for our current situation.

The customer service, follow through and communication we received should be the model for for service businesses out there.

THANK YOU PATRICK AND OLSON SUPERIOR PLUMBING!!

Tammy S.

3/19/2021

The Olson Superior Team truly lives up to their name, they are Superior! Amazing crew; knowledgeable, communicative, professional from beginning to end. They replaced our main water line from the meter to our home.

We called the Superior team in after a previous company had attempted and failed to run the line twice. Neither attempt met code. We were without water for two days. Nightmare. Olson Superior got us on the schedule quickly, and from the moment they arrived on our property I was at ease.

I highly recommend Olson Superior, and they will be our go-to for any other plumbing needs!

Ava G.

1/13/2020

Thank you yelp! Once again your recommendation was very instrumental in providing the plumber that took care of my plumbing issue. Charlie was professional, very informative, efficient, cleaned up after himself and the price was very reasonable considering it was a Saturday. I will definitely be using their service again and again! They are superior!

Esther H.

3/15/2020

There are no words that can truly express how grateful I am for Eric and Olson Superior Plumbing! My water heater had been giving me nothing but ongoing stress and headaches since being installed only 6 years ago from a different company that has been unhelpful to date and then the water heater completely broke down on me 6 weeks ago. I've been without hot water for a while now due to unexpected extenuating life circumstances; however, Eric simply told me they are a different kind of company and he went above and beyond their motto of People over Plumbing. Eric blessed me with a pay it forward act of kindness and extended an affordable option for me that was extremely unexpected, kind, generous, and a huge blessing during this difficult time. THANK YOU very much for your time, help, and generosity...I am humbled and truly grateful. I highly recommend Eric and his crew at Olson Superior Plumbing :)

Dan W.

09/07/2023 12:00:00 SA

Zach from Olson Superior Plumbing contacted me prior to his arrival to let me know he was on his way. He was right on time. Zach diagnosed the problem with our toilet and had us flushing again within a few minutes! He then proceeded to ask if we had any other issues we wanted him to look at. We had low flow on one shower head and he took apart and cleaned for us and got a good flow going again. Thank you Zach and Olson Superior Plumbing for great service.

Ellie A.

3/25/2020

Sam was awesome today my shower broke. They came and replaced the part he was so professional, on time and knowledge. I highly recommend them.

Lisa B.

08/10/2018 12:00:00 SA

I would like to highly recommend Olsen plumbing , they are honest and fair in pricing . Extremely helpful and quick to reply to your needs .

Khaled A.

08/12/2020 12:00:00 SA

Garett McClure from Olson Plumbing has done an excellent job in detecting a pinhole leak and repairing the upper bathroom water pipe leakage. He came first time to detect the leakage and did a follow up call to check if the leak stopped or not and he came a second time to repair the leakage. I like his approach in analyzing different scenarios and his way in giving you the best solutions. He is very responsive and professional. I highly recommend Olson Superior Plumbing for any water leak detection or plumbing repair.

Scott D.

01/04/2020 12:00:00 SA

Arrived in less than 1 hour. Pipe Leak in our wall. James was very professional and did an amazing job locating it and repairing the pipe. I definitely recommend him and trainee Kyle.

Ernie M.

02/07/2022 12:00:00 SA

I find their service to be consistently top notch, and also reasonably priced. I've used them on two separate occasions, and won't hesitate to call them again when the need arises. Olson plumber 'Tony' is thorough and clearly communicates the task at hand. I highly recommend these guys.

Shivani S.

5/20/2021

Such amazing service! Our garbage disposal decided to stop working. We called and spoke with James and he was able to help us right over the phone. Provided us with all the info we needed and talked us through it step-by-step to fix the problem. Saved us a lot of $$ not having to replace the whole thing. This will our go-to place from now on. Thank you Olson Superior Plumbing.

Lauren L.

11/21/2022

I cannot say enough great things about my experience with Daryl from Olson's Plumbing.

Firstly, I contacted Olson's on a whim due to my desperate need to detect a leak in my home.

From the moment I reached out they were kind, professional, and provided prompt communication and follow up.

Daryl came out to my home within hours of my initial call and got to work to detect where my leak was coming from. He was so patient and informative with me after diagnosing the source of the leak and damage caused. He even took extra time to support me in working with my insurance company to file a claim and ensure I had the most accurate information to present to them.

I have zero knowledge as it relates to plumbing issues and Daryl made me feel so cared for and educated which created a high level of trust and me not feeling like I was being taken advantage of.

Thank you for the care and expertise you provided! Olson's is now saved in my contacts and I have since recommended them to family and friends.

Teresa R.

5/28/2021

Super professional, honest and efficient. I called them in because my bathroom dual sink had a clog somewhere that was driving me crazy every morning. Olson sent Phil out, and he tried so desperately to snake the culprit out but I guess the clog was so far out even the snake couldn't get to it. He didn't charge us for the visit, which I appreciated, but he had to come out again because it turned out to be a bigger job. Now, I don't know anything about plumbing, but I do know when someone is yanking my chain and Phil was legit and honest, and he came back and finished the job. Thank you!

Kevin M.

7/31/2020

We had a leak in the ceiling of our downstairs bathroom. Olson sent a plumber right away. Garrett was professional and friendly. He explained all of our options and gave us the price for each. It ended up being a pinhole leak (our second in the past few years). He fixed the leak and suggested that we consider repiping the house since it was our second one (but he didn't pressure us to do it). He also gave us a very fair estimate on the repiping job.

Paul C.

09/12/2023 12:00:00 SA

The team at Olson Plumbing displays a high level of professionalism and expertise. Among the numerous quotes I received, theirs stood out as competitive within the ranks of respected local plumbers.

It's crucial to emphasize the term reputable, as there are plumbers who lack the necessary competence. At Olson, a multitude of skilled plumbers collaborate harmoniously, each contributing their unique expertise. Personally, I've had a tankless water heater, thermal expansion system, and Halo 5 water systems installed by Daryl Grimble, and I plan to replicate this setup in my other property.

I wholeheartedly endorse Olson Superior Plumbing. I hold great admiration for those who let their actions speak volumes and efficiently accomplish the task at hand.

이 회사 정말 일들 잘하고 가격도 좋습니다. 어바인이나 근방에 사시면 사용 추천 드립니다.

Follow-up review:
I recently had a Tankless water heater, Halo 5 Water system, and thermal expansion system installed at my second residence. The price quotes were competitive, and the staff at the office were a pleasure to work with. Reyes, in particular, stood out as an excellent salesperson.

Once again, Daryl Gimble did an exceptional job with the installation.

I wholeheartedly recommend Olson Superior Plumbing to anyone residing in Irvine or Orange County.

April L.

11/23/2022

This is my first time using Olson Superior Plumbing, I highly recommend them for any plumbing issues your having. They did a great job on my kitchen faucet, it was leaking for days.... Want to give a shout out to the technician that came over, Daryl Grimble thank you for showing up on time and all the knowledge you contain, for all my YELP community in the OC area here's your guy.

T P.

6/22/2022

This morning we noticed that our ceiling was leaking in the kitchen. I reached out to Olson Superior Plumbing, and although they were fully booked, Emilie was able to send Lyle a wonderful and knowledgeable tech to help us with the leak. Lyle was pleasant, kind, respectful, and customer oriented. Lyle determined the origin of the leak and quickly fixed it. If we have any future plumbing needs, we definitely will be asking for Lyle. Also Emilie was so helpful in scheduling Lyle's visit. She too was professional and kind and made sure she was able to help us out today. Olson Superior Plumbing really seems to care about the customer and their needs. If you have any plumbing needs, definitely call them to help you out, because we definitely will.

Sss E.

8/17/2023

Anthony Reyes and Rodrigo came to inspect if I had yet another water leak in my master bathroom. They were very friendly, professional, and informative. They were very thorough and checked all over the place with their equipment. To me, it was definitely worth the inspection cost. They answered all of my questions and worries. The good news is I did not have a water leak, and they put my mind at ease. I also asked them about other potential issues I might have, they went above and beyond to check them all out and explain to me what they found. They gave me their professional opinions and suggestions for those issues. It was a very good experience, and I learned a lot. Thank you so much!

Alex P.

12/16/2021

House Flooded on both sides these guy are pros. They fixed my stuck snake I rented from Home Depot. I had tried to snake my own drainages.
They jackhammered both sides of my house and fix the clogged drains full of roots and debris.
Thank you so much we save our house from future flooding.

Michael C.

2/23/2023

Daryl was fantastic installing a new water heater. He and crew did everything right and made sure job was complete before leaving. Highly recommended.

Json L.

9/29/2020

I have a slab leak recently and was really stressed on what to do and who to call. I called Olson Superior Plumbing to find the leak and fix it. However, I decided to re-pipe the whole house to have a peace of mind not worrying about any water leaks, at least for a very long time. They came on-time, started quick, installed everything and at the end of the day its like nothing happens. What an amazing job, very professional and well trained plumbers. They clean everything and leave no marks or debris in the house. They are like the A-TEAM of plumbing business. I strongly recommend these guys on anything related to plumbing problem, restoration, or re-piping upgrade. Thank you OLSON SUPERIOR PLUMBING!!!

Cheryl P.

05/09/2021 12:00:00 SA

On a holiday weekend Anthony took time from his current job and jumped on a FaceTime call to review our issue and explain possible causes and solutions. Once he finished his current job he then came to our house twice as we had to wait for our HOA to respond before he could complete the work. He was extremely professional and pleasant. Olson Pluming will be our go to pluming service going forward and I will recommend them to everyone I know.

Kiki S.

04/01/2022 12:00:00 SA

Hope has been restored! After my previous post expressing a communication issue, I received personal text messages, almost immediately, from both Eric and James apologizing and acknowledging the communication matter, and explaining next best steps. They will be refunding me for the amount spent on the visit. While I was, again, more than happy to pay or leave the amount on file for credit for future use, I appreciate the promptness and simply just addressing the communication issue head-on. I do still plan on coming back for services with Olson Superior Plumbing and understand that sometimes life happens. We're only human. I am incredibly thankful the company and team made it right right away. Thank you again sincerely!

Angela K.

3/25/2020

If you need anything related to plumbing, don't hesitate and call them. But ask for JAMES!

Their price is reasonable, but you can be assured that they will get the job done, and you won't have the issue again. James was really good at explaining what the problem was and how to approach it. He really is an honest guy..

James worked on the water heater, re-piping, and remodeling the bathroom for us, and I am so happy with how it turned out!

I normally don't leave comments.... but James definitely deserves 5 stars!
Thanks James!

Richard G.

7/31/2022

Our experience with Olson Superior Plumbing was highly professional from beginning to end. Our initial call to obtain a quote to install a bathroom faucet was handled in a business-like manner by a courteous woman who asked all the right questions and quoted us a very fair price. We were able to schedule a service call for the next day and were informed that our technician would be Lyle who had many years with the company.

Lyle called us about an 1/2 hour before our schedule appointment time and said that he was running ahead of schedule and would it be alright if he came 15 minutes early? When Lyle arrived he was clean, friendly and put on booties before entering our house.

Before starting work, he reviewed the quoted price with us so that there would be no misunderstanding on the work he was to perform. He went to work and kept everything neat and was very meticulous in the way he went about installing every phase of our faucet.

Lyle ended up giving us an excellent installation and we were very pleased with the results and would recommend Olson Superior Plumbing for quality work and fair pricing.

Amy V.

1/30/2019

We had an emergency plumbing issue this evening. Olson Superior Plumbing was quick to send somebody to our house (within 30 minutes), which was awesome. Our plumber, Samuel, was very kind and helpful. He fixed the issue right away and gave us some suggestions as to what it might be (we live in a condo complex so it's difficult to really tell what the main issue could be). All said and done it was a 30-45 minute service; very fast and painless. Pricing was reasonable too. Plumbing issues are the WORST so thanks to the Olson team for making it painless!

Brendan T.

02/02/2023 12:00:00 SA

Professional, responsive, and considerate! We had a slab leak that caused a lot of damage and stress. The team helped us get a restoration service onsite quickly to take care of the damage and made it easy to deal with our insurance company.

We ended up having to re-pipe our house. Efrain's team was extremely professional, friendly, and competent. They finished the whole project in one day, did a great job patching up, and left the place spotless. Highly recommend working this company and will use them again for future plumbing work.

Bonnie B.

6/29/2022

We had Patrick come out for a water leak in our upstairs bathroom. Not only did he quickly identify and repair the problem, but he inspected our other baths and laundry to make sure we didn't have additional issues that needed addressed right away. He advised of things we could have done in the future, but absolutely no pressure like you get with many service companies. Great job!

John S.

11/03/2017 12:00:00 SA

Olson Plumbing Care is highly recommended!

I hired Eric for a full master bath remodel. He installed a bathroom vanity with a new faucet and a new toilet. He also replaced the sink and shower drains.

Professional, reliable and very competitive prices. I will definitely call this company for all of my future plumbing needs. Job well done. Thanks Eric

Irene L.

07/08/2018 12:00:00 SA

We just had Eric installed our water heater. Spoke with Eric he talk to us on the different options we had. It was amazing because I did not know nothing about heaters. We picked our better option for our family. He came to our house and installed it and made sure that safety was first. He made sure that it had the correct safety features in case of an earthquake. I highly recommend them.

Jason C.

8/20/2019

We've lived in our Foothill Ranch home for 2 years now and have had a lot of work done in the home improvement process. Prior to contacting Olson Superior Plumbing, we had two different plumbing companies come in. They did a decent enough job, but not enough to gain repeat business.

We contacted four new plumbers about some minor work and Olson Superior Plumbing was one of them. We liked the fast response, clear expectations on costs, and that they were readily available without being pushy. Anthony came out to install a toilet and to consult on other recommendations. When he arrived, it was discovered that the new toilet was damaged in shipment. He wasn't able to do anything for us until we re-ordered a toilet and rescheduled. We were appreciative of his positivity, professionalism, and courtesy without making us feel bad for the unproductive visit.

We had a good first impression of Anthony and Olson Superior Plumbing during that visit, so we decided that when they came back we would have more work done rather than testing them with a small job. Anthony and Charlie worked as a team on the various tasks and were fast and efficient. They communicated, were respectful of our property, and again very professional.

At this point we can say that Olson Superior Plumbing will be our go-to plumbing company for any future work, and we will recommend them to family, friends, and neighbors. This is due to the great impression left by Anthony. He's a great representative of Olson Superior Plumbing and we're thankful to have found them. They've secured our business. We highly recommend!

Michael B.

12/19/2020

Had a clogged kitchen drain. Charlie was here within a hour. Charile did a fantastic job unclogging. Very impressed! Will call Olson again!

David B.

05/07/2020 12:00:00 SA

I needed an exterior gas line capped and irrigation line capped where they both exit my house wall in the enclosed patio area. Sam showed up exactly on time, asked questions to make sure he was doing exactly what I requested, and he was done in less than 45 minutes. Clean work and fair price since I didn't want to be frugal when capping gas lines. And not that you expect a big response when giving a gratuity, but Sam was sincerely appreciative of a tip as he walked off the job. Note to homeowners: Don't forget to relight the pilot flame on your water heater after getting gas line work (like I did haha), or that next shower is chilly. Olsen Plumbing allowed me to hire OC Interlocking Pavers to redo my tired mini backyard.

Leila D.

2/15/2021

I called in today to schedule an appointment for someone to come in and check my automatic hot water heater which Has not been working and we have been without hot water for a while. Olson Superior called me right away sent to their tax to come out and check the problem, they found out That I had two cartridges that were not working properly and scheduled time that same day to get them fixed and while they were here they were kind enough to tighten up a faucet sink and noticed that my kitchen sink was falling which I would've never ever known and said they are going to come back and take care of it for me.

Taysom and James Were so professional and so kind that I felt comfortable and I felt that I was dealing with an on his company employees like this really make a difference for a company. They had integrity and they took their time on the job.

Thank you so much Olsen Superior for taking pride in hiring the right employees and training you provide your employees which really stands out when they are coming in to our homes to resolve the situation especially the same day.

I can't thank you enough for an amazing job done with honesty and integrity.

Rebecca C.

08/09/2021 12:00:00 SA

Swift response, professional and friendly workers, reasonable quotes. Replaced our water heater quickly :) Would definitely recommend this business to my friends!

Susie C.

06/07/2020 12:00:00 SA

We called to get help with a drain backup and Eric was very informative and upfront about services. Sam then showed up within an hour to help us out, he was great, not only did he fix our issue quickly but was super personable, thoughtful about the being safe with the COVID-19 issues and able to fix the issue with no problem. Over the years, we've tried a few local plumbers but Olson Superior Plumbing is the one that we will now use going forward. They are fast, effective, friendly, have great customer service, prices are reasonable without those hidden fees that sometimes occur the moment they step in the house, and Sam gave us some helpful tips too. Overall, we couldn't be happier with the service we received, thanks guys!

Karen H.

3/15/2023

The service at this company is first rate. They made the estimate process very easy over the phone, which I greatly appreciated. The office staff are cheerful and attentive, and the plumber, Daryl, was professional, knowledgeable, and personable. He got the job done smoothly and answered any questions I had kindly. It sounds cliché, but I truly believe that Olson Superior Plumbing cares more about their customers than about their profits. I would definitely hire them again, and I would certainly recommend them!

Art J.

5/13/2023

Bryan, arrived on time on a Saturday, quickly found our leak and repaired it professionally. Thanks Bryan!

Alicia N.

10/22/2019

Charlie and Anthony came out today to help me get something out of my toilet. Well, we weren't able to get whatever my kids put down there out, but they did a great job helping me chose a new toilet and install it and even clean up all around the bathroom. They were super friendly and helpful! I will definitely be using Olsen Plumbing again. Thank you so much!

Cheri K.

3/28/2023

Our water heater went out on Sunday. I called Olson Superior Plumbing and I was able to schedule an appointment for the next afternoon. Zack B. and Elliott P. came out and were able to install a new water heater at a great price while offering great customer service. They were able to show up early, did a great job, and left the work area cleaned up. I highly recommend them for anyone who needs a water heater.

Edward P.

6/22/2022

Luis of Olson Superior Plumbing arrived on time and expertly described and the repaired our toilet that caused a ceiling leak. If you are looking for fabulous service at a very reasonable cost, look no further. I am very grateful that there are still craftsman that are professional, honest and friendly. Thanks again Luis!

Jason G.

12/13/2022

Outstanding service and communication. I worked with Josh and Anthony. They ran a leak detection involving a neighboring unit for my condo in Rancho Santa Margarita. They not only found the root cause but were excellent in managing multiple parties including my tenants, the neighbor, and an additional restoration vendor that was needed to assist in identifying the leak. Highly recommend.

Chris L.

3/23/2019

Needed my ice maker valve repaired. I called them up and got the repair done the same day.

Aaron S.

01/12/2021 12:00:00 SA

Garrett installed a water softening / filtration system at my home. He was professional and detailed oriented. He answered all of my questions with ease and was extremely knowledgeable on water filtration system! I am very happy with the whole process and the end results look amazing! The process of receiving an estimate, scheduling the work, and execution was stressless. Highly recommend this company for all your plumber needs!

D W.

6/22/2019

I don't normally write reviews but this company deserves one. My kitchen sink was clogged and I had already tried the home remedies to fix it. I called at 7am yesterday , they had a tech to my home in 1 hr. Easy over the phone quote, no change in the final price. They wore booties to protect our floor, cleaned up when they were finished and were very personable when they arrived. I should have called them first, I would have saved myself 40.00, 2 hrs wasted trying to fix it myself and a trip to Home Depot. Let the pros do it!

Rob E.

08/01/2023 12:00:00 SA

Bryan and Logan were great! I had an afternoon appt and they called several times to keep me apprised of their arrival time. When they came, they were able to diagnose my plumbing issue in a matter of minutes and we're done within an hour. They also checked some key systems (water pressure, potential leaks etc...) and gave me a couple of recommendations with prices on the spot. No pressure sales, just let me know the issues and I'm free to call them back any time. All around great experience. Thanks guys!

Tom H.

6/23/2018

Eric showed up on time and completed the project efficiently. He quoted me a price and didn't add any additional cost even though he had to make two trips to Home Depot for parts because of the age my plumbing. He even checked the rest of the condo for other potential problems and found none. Would use him again, in fact they're my plumber of choice now for any plumbing work at my condo.

Paul M.

9/15/2021

I called yesterday and described the work needing done, spent a few minutes setting up a profile with the rep and was told to text photos. They said they could come out tomorrow to do the work. I sent the photos, waited a few hours and called again. I was told to send the photos again to 949 308 7535, so I did it again. 24 hours later I called again and was told by Marissa that she forwarded the photos and she is not sure why the technician didn't get back to me.
To me this paints a picture of what the overall experience would have been like with Olson...moving on.

Branda L.

7/13/2020

We had a leak that must've happened overnight due to a broken garbage disposal. I called as soon as I found the leak in the morning and thankfully, there was an appointment available the same morning. Sam called to let me know he was on his way, quickly found the problem, and replaced the disposal in a jiffy. Sam was professional, knowledgeable and friendly. Will definitely be using OSP for all our plumbing needs.

Connie C.

05/11/2021 12:00:00 SA

wow! I rarely write reviews but Eric's service was so helpful and helped us fix our kitchen garage drain clog in less than 20 minutes. First off, I sent a request through yelp for quotes at 9:30pm on a Tuesday night and Eric was quick to respond and tend to my needs. After answering a few questions he had about my problem with the kitchen sink, he offered to give me advice and tips to try declogging on my own. He gave me not only one, but three methods to try!! and luckily the first one worked. It seems like we had a simple problem, we turned the motor a few times which allowed the water to go down and then found a foreign metal object that was causing the motors to be stuck. Easy fix!! but could not have been done without Eric's willingness and eagerness to help. This company really puts the customers first and want to help. Definitely will be reaching out to these guys first for future needs.

Thanh V.

12/15/2020

If I can, I will give them trillion stars! The Thanksgiving weekend where no one would come to save my household, they did. Our pipe broke, no water could be turned on. The lady on the phone was so kind (I forgot her name) to tell me not to worry, they will be there. I was thankful because I called and everybody told me the earliest is Monday (2 days no water with kiddos??). Then Anthony Reyes and his crew came at night, solved the problem quickly without charging us anything! They gave me a proposal of what could be fixed for the long term, extremely reasonable pricing and honestly, if I had not taken any of that proposal, they basically rescued me for free! Today, they came to fix everything perfectly. THANK YOU EVERYONE.

Himanshu T.

11/16/2020

Fantastic attitude, quick checkin and turnaround and valuable advice on maintenance - Thank you Olson Superior Plumbing.
I had to replace a ghosted Moen kitchen faucet. I was advised appropriately and told very clearly that this is not a plumbing issue but seems like an electronics malfunction. I was given option to replace which I did and a good job done!

Adam K.

01/06/2023 12:00:00 SA

Anthony was awesome. Fixed my plumbing problem and he was really thorough. Have rarely had a repairman that completely satisfied. Olson is a top tier company.

jenn h.

06/12/2023 12:00:00 SA

We tried to DIY changing out a toilet and underneath the bowl proved to be much more complicated and eroded than we thought so we called Olson Superior Plumbing. We received a quick response (on a Sunday no less!) and they came out the next day to assist us with our repair and toilet installation. Phil was accommodating, kind, and went above and beyond to fix our toilet. He explained everything he did, took his time to ensure a job well done, and was a joy to talk to. He also checked out water heater and offered to check our water pressure before he left. Phil was adaptable to the challenge our particular toilet presented him and had a positive attitude and friendly service. I'd highly recommend Olson Superior Plumbing to anyone needing stellar plumbing service. Thanks Olson Superior, and thank you Phil!

Melody H.

07/01/2021 12:00:00 SA

Had to replace a bathtub/shower and shower kit for our rental . Josh came out and gave us an estimate the next day. From demo to installing a new bathtub/shower and shower kit, the process was very easy. Jose did a fantastic job of installing the unit! Cleaned up beautifully. So very happy!
Thank you,
Glenn and Melody Hamasaki

Stephanie A.

8/16/2018

I was completely blown away by the service that Olson superior plumbing gave to myself and my family. We had an issue with our faucet not working. He gave us a few simple fixes to try before we had to have a house call. These suggestions worked and we were saved!!!! I would call this company indefinitely in the future for any plumbing needs we have because of the honorable service they gave to me. This experience reminded me of how service used to be. I was impressed to say the least!

Chris L.

1/23/2019

Great customer service and very nice guys. They communicated well and kept me in the loop on when they would arrive. Did all repairs and cleaned up after themselves. Be sure to get an estimate up front and keep an eye on the final cost. I did need to have them re write the bill because the first one was a lot higher than expected. In the end the price was very reasonable for the service.

Kim C.

12/29/2018

THE BEST! Came out same day within a couple hours after calling. Sam did a great job, even if it gave him a little trouble. He got the job done with a smile on his face! Couldn't ask for better guys to help install our new garbage disposal/fix our leak! Thank you thank you!!!!

Tom E.

01/01/2022 12:00:00 SA

My experience with Olson superior plumbing really could not have been better. I had a clogged kitchen drain which needed immediate attention on New Year's Day. I called them and they sent Lyle out. He arrived about an hour later and quickly used a snake to clear the clog in the drain, and also repaired our stalled disposal. And given that it was a national holiday the price was more than fair. Five stars, no reservations.

Stephanie S.

11/26/2018

Eric has gone above and beyond in helping me with my slab leak, including answering all of my insurance and other questions. His employees were able to find and fix the leak quickly and Eric has been there even after the work was completed. I would highly recommend Olson's Superior Plumbing for their excellent work and great customer service.

Jen G.

4/23/2019

Fast response - they quickly replied to our yelp request and were able to schedule Anthony to come out that same day.
Honest - Anthony was super nice and very honest. He was able to quickly figure out the issue and fixed it on the spot.
Very happy and we would use them again.

Angela D.

8/19/2021

I can not say enough good things about this company, not only was the Customer service amazing Phil our plumber Was on time, super clean and fixed the Problem that we had that our plumber previously could not!!! If there were 10 stars I would give them a 10! Highly recommend!

Susie K.

06/01/2020 12:00:00 SA

Professional, knowledgeable, and punctual. Olson Superior Plumbing did a great job fixing my copper pipe pinhole leak & toilet wax ring. They provided great customer service & I am pleased with the results.

Nolan W.

06/09/2021 12:00:00 SA

Fantastic plumbing service. I always call Olson superior when I have plumbing issues with my older home. The Plumber Luis was especially helpful and friendly! Thank you!!!

S. G.

9/15/2019

Contacted this company on a Friday afternoon and had an appointment for Saturday am to move my toilet valve. Charlie arrived at 8am sharp just as promised. He was very friendly and helpful. He confirmed with me step by step what he was doing to make sure I was in agreement. He was very conscientious and did a great job. I will definitely use this company when I have plumbing needs in the future.

Caleb T.

4/28/2023

I have water leaking from my ceiling, and they are very friendly , helpful and super fast response time， i had bryan shute help me inspect the problem and his very relatable and explain to me all the problem in detail and help me solve the main issue real quick and he even explain to us what to do next and how to solve this in a easier way.

Jessica S.

12/09/2021 12:00:00 SA

Amazing service! We had a clogged kitchen sink with little to no crawl space to access. Clint and Zach were incredibly professional, kind, and quick. They got the job done and even fixed the slope in my pipes. They answered all of my questions and went above and beyond. I highly recommend these guys for all plumbing services, specifically these two. Especially after going through several individuals through a warranty company in the past, who refused to fix the issue when they came. I am extremely happy and satisfied with their work!

Diane S.

2/13/2019

I found Olson Superior Plumbing from requesting referrals from Residents of Aliso Viejo Facebook page. Anthony and Charlie came out could not do my install at that time, I did not have the correcting mounting plate. I ordered the part from the manufacturer after Anthony helped me get the correct model #. Charlie came back out, he was early my appointment t was 3pm Charlie got there 2pm By 2:45 PM Charlie had all completed. I cannot tell you how professional both these guys were. Really did a great job, quickly & did not charge me any extra after having to come out an extra time. Olson Plumbing is an excellent company, even his appt setters, Linda & Marisa were awesome. I will only use Olson Plumbing.

five star T.

07/12/2023 12:00:00 SA

I've used Olson Plumbing twice, once for a water heater replacement and to replace a water pressure regulator on my main line.
Dispatch staff were patient, informative, and responsive with both dispatch and service follow-up. Anthony and Logan did a great job on-site. They were on-time, answered all my questions, and provided plumbing options for future work based on the age of my home. I look forward to working with Olson Superior Plumbing again.

Martin C.

6/16/2021

I'm very pleased with the service received. Special kudos to technicians Anthony and Efraín for their courteous demeanor, expertise and effective work. Olson has very good equipment and instrument, and stood ready to provide service quickly. I'd recommend Olson to friends and family.

Harrison S.

7/27/2023

Great service. They actually gave me a quote before coming out almost everyone else wouldn't even bother. Just asking what a base price was even though I know that could change after assessment. They were punctual and my roommates didn't even answer the door for a while and the person waited until I got a hold of them. They cleared it out clogged drain and it works great now. They were even very responsive in terms of setting an appointment for two days out but let me know if anything opened up sooner, which did happen and contacted me immediately to get it done sooner. Will definitely be calling them again if we have any other issues.

Linda G.

08/04/2021 12:00:00 SA

We had a major water leak under our cement slab.
Olson Superior Plumbing was able to detect it when all other plumbers we called could not. They understood the urgency of getting it fixed for us and the job was repaired immediatley. They were fairly priced and customer service was beyond helpful to us. I would highly recommend Olson Superior Plumbing.

Larry G.

10/30/2021

I am 64 years old and have never found a plumber that I felt was worth calling each time I needed one until I found Olson. To me, they seem to offer the right mix of very high quality work at a comparable fair price. I've had several of their Technicians come to my home for a variety of Jobs and all have done great work including James, Lyle and most recently Anthony. I highly recommend Olson Superior Plumbing!

Jenn Y.

1/23/2023

Daryl was extremely patient in answering all my plumbing questions rid a great job replacing my leaky shower / tub cartridge. He also gave me a ton of useful information and DIY tips so that I don't have to pay a professional for some easy fixes. Couldn't recommend Daryl and Olson superior plumbing enough!!

Jennifer Q.

08/11/2023 12:00:00 SA

I can see why this company has almost 5 stars (rare)! We called them to come check out some issues we were having with our two toilets. First of all, they got back to us right away and were able to get us in the same day - gotta love prompt replies and awesome availability. Second of all, they sent two very friendly, helpful guys, Anthony and Rodrigo. Not only were they very clear about what needed to be done, but they were also helpful and actually explained how we could do the fix ourselves if it happened again in the future, should we want to try it ourselves (it wasn't super complicated, thankfully). We were told up front there would be a diagnostic fee and that it would be applied to the total cost once we knew what the issue was and what needed to be done to fix it. Very clear on costs etc. I did not once feel they were pulling anything or that the pricing was confusing in anyway. As well, they included a free look at other parts of the house to see if there were any potential issues that could be coming in the future to help us be aware etc. It was made very clear this was intended to help us spot things before they became a bigger issue and that we in no way had to use them for any of the potential work that may or may not be needed. No pressure and I was thankful to know about the couple things they did identify. They did a great job with both our toilets and they are finally working beautifully. I would absolutely recommend this company for plumbing needs, and would also recommend asking for Anthony and Rodrigo! We will definitely use this company again in the future for any plumbing needs/issues.

Chelsea V.

10/13/2021

I have used Olson Plumbing before and did not hesitate to call them again when I was worried that I had a gas leak from my stove. They sent Anthony over right away and he was able to locate the leak immediately. I was so relieved that they were able to send someone out immediately as it was an emergency situation. Anthony as always was very thorough and kind. I will use These guys for all of my future plumbing needs.

Trudey J.

02/08/2019 12:00:00 SA

Best plumbing service we have ever had! Both Charlie and Anthony are very pleasant people. They were courteous, friendly, knowledgeable and most importantly, honest. They drained our kitchen sink and left the kitchen cleaner than when they first arrived. We are very happy that we called Olson Superior Plumbing!

Peter H.

07/05/2021 12:00:00 SA

Olson Plumbing were excellent with Josh Newton & his colleague. Had a toilet replaced and two bathroom faucets. Prices were reasonable. All work carried out in a timely and professional manner. They knew what they were doing. Quality of work was excellent. Recommended. Five Stars. Thank you

Peter O.

07/09/2020 12:00:00 SA

My wife hired this company to clear a bathroom drain. It took two separate trips because the plumber said he had to find a part ( a drain plug) which he didn't find or replace as agreed.

In addition he replaced the faucet head and the clean out cover which he did replace. So two parts and about 15 minutes time and he charged $225 and never bothered to clear the drain which he said would now cost another $179.

He then said we needed a new water main pressure valve for a minimum of $325 or more. This is something we didn't request he examine or repair.

My neighbor is a retired plumber so he came over and ran the snake through the drain and said that we still need a replacement drain plug that's the problem and we can just get one from Lowe's for about $15.

Then my neighbor brought over an exact replacement pressure valve he said would cost about $70 but first he checked the water pressure and found it to be at 80 lbs just normal.
The guy from Owens said our water pressure valve wasn't working and we could have extreme water pressure at night when nothing is on. My neighbor showed me his pressure sensor was reading 80 lbs pressure and no need to replace anything because it's working fine.

So go ahead and hire Olson Plumbing if you're wanting to blow several hundred dollars and then be quoted several hundred more for basically doing about 15 minutes of work and $10 in parts.

If you want to then have to get someone else to actually fix the problem, or tell you where to get the parts, hope you have a retired plumber as a neighbor, or you may have to clean out your bank account on unnecessary fees for things you don't need. My advice is to hire a different company for your plumbing needs.

Naomi R.

7/28/2022

Lyle did a great job. He was very considerate and thorough. He installed 2 bathroom faucets and made sure the drain trap lined up properly even though it took additional time and effort. He cleaned up great after all the repairs. I would definitely recommend Olson and Lyle for quality work.

Christine V.

11/21/2019

I contacted Olsen Superior Plumbing through Yelp about replacing my kitchen faucet. They responded within 10 minutes with a very reasonable quote and were able to schedule someone to come out the same day. Our technician, Sam, came on time and was very friendly and knowledgeable. He did such a great job...was very quick and clean. We will definitely call Olsen again because of the great experience. Thanks guys!

D P.

10/22/2021

They came on time and had good service. Just have concern about the price $518 which may be expensive for changing 2 water cartridges. I'm new to the area and not an expert but I thought I would be mindful about what I should pay next time.

Shelley G.

11/22/2022

We had a simple drain clog in my kitchen sink. They were very responsive and super professional! They send an email confirming your appointment and a text when they are on their way! I love all the communication and how kind they are. I highly recommend them for all your plumbing needs!

Scot I.

05/09/2021 12:00:00 SA

Anthony and Zach showed up to help us with a kitchen faucet upgrade gone awry. They arrived quickly and were professional and courteous every step of the way. They took the time to explain what they would be doing and educated me along the way, making sure I understood the pricing before starting the work. We needed help replacing a few angle stops immediately, and scheduled a time to do a main shut off valve change out that was also causing issues. They even took the extra time to reinstall the garbage disposal I had removed in my earlier failed attempt. Will definitely be calling Olson again should I need any plumbing help!

Pauley P.

4/25/2023

Bryan Shute of Olson Superior Plumbing is The Best! He initially helped us with a clog in our shower drain in the most professional manner possible. He is intelligent, respectful & genuinely interested in solving problems. We later used his services to replace our garbage disposal plus (2) Tub/Shower Cartridge(s) as well. When we experienced additional sewage line problems months later, he suggested we look into inspection of our main sewer line & clean-out access. Camera inspection showed that we had plant roots invading the clay pipe connections in our front yard causing the clogs.
This job was handled by a separate team who did a good job but, I had to call Bryan back in to address a minor issue with the soil reset. He went out of his way to make time to ensure that we were left with a safe foot path to the sidewalk. Bryan goes above & beyond to ensure customers are 100% satisfied.

Greg G.

7/27/2019

I was impressed with Olson Superior Plumbing today, and I am not writing this to get a discount.
I called because our kitchen sink was clogged and needed to be snaked. When I called, on a Saturday, the phone was answered promptly. I didn't have to leave a message and wait for a call back. I was told Charlie could be by that same day between 6-8, and I'd get a call 30 minutes before arrival. I was given a quote as well.
Charlie called 25 minutes before arrival, arrived a little after 6. He was pleasant, positive, professional, and knowledgeable. We also asked him to fix a sink fixture, which he said, no problem. He performed all of the tasks efficiently, gave some pointers to improve the drainage better, and charged us the quoted amount.
We will use Olson in the future.

Bob K.

5/24/2023

Phil came to our home on time and was dressed professionally. After a brief conversation about my leaking faucet we agreed that best course of action was to replace the entire faucet rather than swapping out the cartridges.

Phil completed the job fairly quickly and cleaned up the area. He was easy to talk with and explain what he was going to do to resolve my leaking faucet.

I would recommend Olson Superior Plumbing to anyone needing to get plumbing work done to their home.

Kell Y.

1/21/2020

UPDATED Review - Yelp won't let me put 10 Stars, but if I could I definitely would.

I utilized OSP almost a year ago and they were amazing. Yesterday, my wife called me while I was at work and she said our bathroom tub was filling up with sewer water! I immediately called OSP and they had their technician (Anthony) come out in less than 30 minutes! He assessed the work needed to be done and got started right away. As an added customer service bonus, Charlie (who helped me with our home issue last time) came out to make sure everything was going smoothly. BOTH, Anthony and Charlie, are extremely professional, so nice, told me every detail of what was wrong and not once did I get that uneasy feeling where you're not sure if you're being taken advantage of or not. The average person has no clue what's going on with plumbing and this team makes sure you understand everything they're saying and what they're going to do to fix your issue. Eric, you have created an extremely reputable company and I will only refer people to your team.

Thank you guys!!!

Kenny C.

5/27/2022

Had great service with the Olson Superior Plumbing team. Luis came and replaced my garbage disposal with one that I purchased. He was very courteous, efficient and professional. Highly recommended :)

The work was done so quickly and very cleanly. Also - Emilie was very responsive and communicative when I was asking for quotes and when I was scheduling for service. Great team of people.

Will use again should any future plumbing needs arise.

Chris W.

07/07/2022 12:00:00 SA

EXCELLENT service, Lyle called 20 minutes before arriving, sworn was though with no corners cut. Extremely clean and professional. This is now my go to company for all plumbing needs. I just can't express in words how happy Iam with his work !!!!!!!!!!!!!!!!

Sol P.

10/12/2020 12:00:00 SA

Quick to respond. On time. Professional. Courteous. Highly recommend working on Olson Superior.

Howard J.

6/28/2019

Where do I start....Olson was very professional from the beginning to end. Hes very knowledgeable in his field and will all your questions.

His service cannot be matched. He's very nice and will offer advice on how to maintain your pipes so he won't have to come back lol.

In all seriousness, Olson is the plumber for you. He puts people first and plumbing second. His desire to help people comes straight from the heart and I will make sure to always reach out to him for my future plumbing needs.

Thank you again!

M S.

8/26/2020

We had a great experience working with Olson. They did an excellent job communicating with us to set up the initial visit. The technician arrived on time, looked at our issues, and explained our options. After deciding on a direction, the process for scheduling the work was easy. The technician was professional and he did a great job. He was efficient and cleaned up everything when he was done. We are super happy with Olson Superior Plumbing. We would definitely recommend them. And we will use them in the future for any other plumbing needs.

meg b.

03/11/2023 12:00:00 SA

We had a clogged air gap and I went on Yelp to request a quote and find someone to come out and fix it. Olson was the first company to respond. They provided me with a quote over the phone and offered me a first timer discount. They came out next day to fix. Unfortunately the plumber assigned to the job injured themselves and they contacted me first thing to notify me and try to reschedule. Both the injured plumber and front desk contacted me to reschedule. A few minutes later I was assigned to a new plumber and he arrived shortly after. The plumber replaced the old tube that was clogged with a brand new one because it was more efficient than cleaning out the old one. He was in and out in thirty minutes. Everyone I spoke with at Olson was courteous and professional. Extraordinary customer service. Will definitely use again.

Norm S.

03/10/2023 12:00:00 SA

I rarely give yelp reviews but I did want to recognize Daryl G. from Olson Superior Plumbing. He helped me out by fixing my plumbing mess I made while attempting to fix a leak in one of our showers. Daryl fixed the leak and was so helpful with sending me the links I needed to order a couple of additional parts for my shower project. He came on time and was very courteous and helpful and cleaned up when he was done. And the price was just as quoted. No surprises.

Amy F.

12/30/2018

We remodeled our kitchen and when we got our plumbing all turned back on our new sink backed up. We tried to clear it with a 25 foot drain snake, but the problem came back. We tried some kitchen drain opener gel and left out of town for a few days. When we came back, we were sure the sink was still clogged so we called Olson Superior Plumbing on a Sunday morning. They came by and checked out the sink and tried to reproduce the problem, but it looked like everything was cleared up from the gel. Charlie and Anthony were super friendly and didn't charge us at all for the service call, even though it was on a Sunday. Would definitely recommend!

John C.

05/07/2018 12:00:00 SA

I had Eric out to my house last week to clean my tankless water heater and replace a cartridge valve in my shower. As far as plumbing calls go, this was a great experience. Eric is knowledgable, super friendly and all around an awesome guy. He walked me through everything he needed to do and explained clearly what he was doing, I learned alot about plumbing in this short visit. He even tightened a loose faucet while we chatted about all kinds of topics, Eric is a very interesting dude. I will surely call him again for any future plumbing needs and have already recommended him to a couple friends.

Jon S.

03/07/2023 12:00:00 SA

Thank you Bryan Shute from Olson Superior Plumbing. He's been great! Respectful of my time and home, fixed the shower issue efficiently like a pro, and quickly had a detailed quote for me. I'm so glad I found a professional like him for my project. Also, Lexie was helpful booking the inspection. The whole process has been great. I wish more went this smooth.

Valerie C.

02/11/2019 12:00:00 SA

We had a last minute water heater issue come up on a type of water heater that many plumbers don't service & repair, luckily we found this great company. Eric came out same day (within a few hours of calling) and provided such amazing service with so much knowledge and information. We definitely felt like we were in good hands and couldn't have asked for someone better! We'll definitely be calling them for future services and will be recommending them to friends & family.

Tony C.

12/07/2021 12:00:00 SA

Very honest and provided correct diagnosis which saves 10x cost where other guys were asking to replace the entire unit with wrong diagnosis.

Negin N.

09/02/2021 12:00:00 SA

I got an appointment in a matter of days to service my tankless water heater. Tony showed up on time in a super clean uniform, mask and shoe covers. I was amazed by his courteous manner, knowledge and cleanliness. Did an outstanding job. So detail oriented and keeping everything so clean. No even a drop anywhere. He explained to me what he was doing and answered all my questions patiently. He is an outstanding young man and a great asset to your company. The young lady I talked too also was very courteous and nice. These days I find some companies not keeping their high standards when it comes to customer service. You are all wonderful and I will use your service in the future. I was so impressed by Tony and the great job he did today that I will put down your information on Nextdoor app for other neighbors to use your services as well. God bless you all and keep you safe.

Laura T.

10/02/2019 12:00:00 SA

Very happy with the service and help from Anthony Reyes the plumbing technician he was professional,knowledgeable, friendly. he takes his time with any questions and solved the problem I had with my water heater I would highly recommend this plumbing company Thanks Anthony.

Bob S.

12/12/2020 12:00:00 SA

I contacted Olson after a Moulton Niguel Water District field tech helped me diagnose a main line water supply leak after having a very high water bill.

I called Olson and explained over the phone that I had a main line leak. The gentleman said they could come out with high tech imaging equipment that is able to detect the exact location of the leak at a cost of $279 (Leak Detection Service). Because of the high cost, I asked specifically if they're ever unable to identify the leak location and that my front yard is on a slope and has hardscape as well. He responded that they always find the leak, so I scheduled the appointment.

To make this short(er) - Luis came out, took a look at the small amount of trenching I had already done in an attempt to find the leak, turned off the main valve into the house and said I have a main line leak. When I asked if he was going to use imaging equipment he said they have infrared equipment but that only works for plumbing inside walls, in the house.

Because I had already told them I had a main line leak, which is all they were able to tell me, I challenged the amount of the visit. Luis contacted his supervisor who said that's what we charge for leak detection. Luis said I could call the office about it so not wanting to put him in the middle, I paid and called the office.

After talking to the office twice they put me in touch with Eric. I spoke with Eric, explaining that I had already told them it was a main supply line leak and felt misled because I paid $279 for them to just tell me what I already knew. Eric told me that he could refund the money, that it's not about money, it's about building relationships, but he said that in his decades of experience, it's not worthwhile to do spot repairs on aged main lines, because they have their own moling equipment to get under the hardscape, no other plumbing company will be competitive with their price and the $279 will be credited towards the repair anyway. Eric also apologized for the misunderstanding and said he's currently training his dispatchers to better understand plumbing.

At this point I decided to hold off on asking for a refund and get a couple competitive quotes, both of which were lower than Olson by enough of a difference to matter, even after the credit.

I then contacted Eric and offered a compromise, asking him to refund half of the money to which he agreed. At this point I have now contacted Eric three times as well as the office and keep being told I'll see a refund (the last time no later than tomorrow, which was 4 days ago).

I am not feeling good will or the relationship building Eric talked about and after getting the runaround I think the entire $279 should be refunded because I have been completely misled. I'll contact Mastercard and dispute the charge.

The good news is another plumbing company with great reviews on Yelp came out and did a nice job replacing the mainline.

Karen M.

10/21/2022

Called Olson to repair water leaks on two outside water faucets which were repaired satisfactorily. They were also asked to repair a leaking shower head in one of the bathrooms. The technician informed me he was unable to locate the part however would try additional suppliers and contact me the following day. Never heard back. Called Olson to follow-up 2 days later. They indicated the technician would contact me that day. Never heard from anyone. Followed up yet again and was given the same song and dance. No response. Called Ted and Bros Plumbing based in Anaheim. They found the part and are fixing it now.

John M.

03/10/2020 12:00:00 SA

This company is awesome and James is a Rock Star! Very responsive and fantastic communication. Great work while reasonably priced. No reason to call any other plumber.

Lori W.

4/19/2023

Bryan Shute went over and above in the work that he performed at my house. He was informative and not only answered my numerous questions, but also explained what needed to be done and what he was doing. In addition, he assisted in a unique situation that he easily could have ignored. He truly exemplified Olson's motto of putting people above plumbing.
An additional shout out to Erickson, who resolved a sticky situation.

Eric L.

10/08/2022 12:00:00 SA

Found Olson Superior Plumbing by looking at their Yelp reviews. I contacted them about having some work done in my house. I was given two prices: first was just for the labor (if I wanted to pick up the items needed myself) and the second was if they were going to purchase the items for me and the labor. Rate quotes were on point and reasonable. Lyle, their employee, contacted me the day of service and offered to come early if that worked for me. He arrived, extremely professional-dressed nicely and was ready to begin immediately. Lyle was very personable and answered any questions that I had. Work was completed quickly and thoroughly. The price quote was exactly what we paid and they did not try to up the charges. Olson Superior Plumbing has great reviews and will be the company I plan to stay with for any services that they can provide.

Carmelo E.

03/08/2020 12:00:00 SA

I had an issue with the irrigation system and called them for an estimate. They came out quickly (within 24 hours) and gave me an estimate for a main irrigation line repair. I told them to proceed and I stayed home to meet the plumber, Josh. Long story short, Josh was awesome and was able to find the issue (Rainbird in-ground valve was faulty) but unfortunately it was not the issue that the estimate was for. I told Josh that I was very happy with his work but not happy that the price was not reduced because the work required was less and significantly different than what the estimate was for. He talked with the supervisor, Shane, and right away he reduced the price by 15% and promised to look into further. They reduced the final price another 20%! Great customer service and excellent, thorough work.

Gina G.

1/14/2021

They came to stop a leak, which they did. But, when it came down to planning and moving forward with the job, the lies started coming in. I had worked with them to scheduled a guy to cut walls for the same time as their arrival and they had my guy wait 2 hours and then I was notified there was actually no need for my guy. They told me to bring the guy in to cut walls and there was no need for him. Work after the inspection was supposed to occur, but they did not get both estimates to me in the timely manner as they mentioned to get the job going. The cost for their inspection is DOUBLE what other straightforward recommended plumbers charge. When the visit passed, and no walls were cut, they lied telling me my guy didn't know what he was doing as he cut the walls making messes and being disrespectful of the house. My guy is the same guy who did a wonderful job replacing all floors to hardwood flooring and fixing other areas in the house. He is a great contractor. LIES. Of course I would then need to work with a guy they would provide which again wasn't provided in a timely manner since they would want to approve the price first (as I was told). Forward from there, they told me they needed to replace the main line when it was actually a branch from the water heater. Not a main line. I stopped working with them at that point. I still have not received a plumbing report or photos which I was promised for the work they did do. Their COST IS DOUBLE WHAT OTHER RECOMMENDED PLUMBERS CHARGE.

Thank you for your response Eric. It is amazing how great your company is in keeping the impression of everything being professional.
I still have not received the photos I was promised, as well as the plumbing report from the inspection.
Also it was a hot water line leaking and not the cold water line. Amazing still can't get the job right.

I cancelled the job. So sad you cannot take a break up.

Professionalism means not making assumptions about people. It also means apologizing for any mistakes made. Being professional takes a criticism and cleans up the mistakes. The mistakes kept coming. Amazing how you discreetly criticize me in your response. I can sense how you put other people in a place to make you feel comfortable with how you do things. Not everyone can afford your $279 inspection and it's best to let the public know that the reviews you have do not assure you are a great company to go with. Again, I am working with another VERIFIED PLUMBER found on Yelp as well. Of course I don't have my contractor doing the plumbing. Shows how little you expect from someone who has written a correct review of your company.

Norman C.

10/05/2021 12:00:00 SA

Anthony Reyes is GREAT. He is very professional and willing to help. I would consider all his plumbing suggestions. His work is spotless!

Olson Plumbing needs more people like Anthony!!

Jason C.

01/07/2022 12:00:00 SA

We had to replace a 100' gas line from our meter to our house, we talked to around 6-8 different plumbers and went with Olson.

Everyone in their crew (Efrain plus others I did not catch their names) were top notch, knew exactly what they were doing, got things done quickly, correctly / carefully, and efficiently. They used a trenchless boring option for our line that did not require cutting and replacing our driveway. Got here early and was done around 5:30 - enough time for the gas company to come by and turn us back on the same day.

For quoting and cost - Eric was the only one that was able to give me a quote over the phone along with a few text messages and pictures. Was obvious that he knew what he was talking about and experienced in the work. Cost was middle of the pack but was able to work with us to get to a reasonable price. No hidden costs or increases for things like width of pipe being used that some others would adjust for. Was quick to follow up and schedule and get a good size crew out.

Thanks for the help - would reach out again if need help in the future and would recommend to others!

Joe A.

6/28/2023

Phil did an excellent job replacing our water pressure regulator. Fair price and very informative on maintenance going forward, as well as on water heater. Highly recommend!

Peter H.

12/30/2018

I received a call from my tenant on a Saturday night notifying me of a leak underneath the kitchen sink. Olson Superior Plumbing was quick to reply on Yelp and got me set up with an appointment at 12pm the very next day. Anthony and Charlie got the job done quickly and well within the time frame of the appointment. Thank you!

Ashlyn M.

6/19/2022

I am so happy to have met with Eric Olson and his team. There are currently going above and beyond to help a couple of clients of mine with some plumbing projects. Both owners called me and I am blown away by their professionalism and prompt response! Above and beyond amazing service that almost seems too good to be true. I am a Realtor and finding reliable help is extremely important when you have such short time frames to work with in this crazy housing market. Thank you Olson Superior Plumbing. I would give 100 STARS if I could.

Bill S.

5/15/2023

Our Toto undermount Sink was severely cracked. Since it was epoxied to the custom marble vanity, nobody was willing to remove and replace. However a friend highly referred us to Olson Superior Plumbing, and they were immediately were able to tackle the project. The Olson website illustrated their multiple skills and their confidence to do the job. Patrick and his partner arrived on time and explained the complexity of removing an epoxied sink. With their skill level they were able to remove, install and professionally clean up in 2 hours! The company stuck to the agreed contract
plus went the extra mile to realign the under sink plumbing.My wife and I have NOW found our new fixtures and faucets professionals for life!
BillS

L S.

6/30/2021

I really meant it when I said they are my go-to! I contacted Olson Superior Plumbing again this week to replace my garbage disposal. Lyle arrived on time and was a pleasure to work with. After only a few minutes, he detected that we didn't even need it replaced, he fixed it instantly and explained exactly what was wrong with it. He offered to do a free home inspection and checked all necessary spots which was not only convenient but really gave us peace of mind in regards to everything else. I couldn't recommend them enough! I won't call anyone else. Thank you Olson Superior Plumbing! Your employees have always been wonderful to us.

Nicole S.

05/03/2023 12:00:00 SA

Needed a toilet repair and Phil was fantastic! He went and purchased a new toilet, but then discovered our old one could be fixed. He was honest when he could easily have charged me more for the new one. Very courteous and helpful. Thank you!

Gloria L.

10/11/2020 12:00:00 SA

I am deciding to write a long feedback. I don't write often and when I choose to read it's because I am needing to make a decision that has an impact.
This is for those who really want to understand why I will still choose to go with this company. So if you choose to read on.. hopefully you can see my experience and help you understand what you can expect

This is the second time I reached out to Eric Olson for service due to the first time, Eric helped me with my water heater and I had a good experience. This time my rental home experienced an unknown leak that's showing water mark on the ceiling down stairs . I was very worried because I have heard horrible stories about leaking can affect to the point that causes replacement in thousands of $$$.
It was reported on Friday around 5:30pm. I spoke with the dispatcher and made an appointment for Sat ( 12-2pm). The dispatcher was helpful but on sat as I did not get any call around 1:30pm then I found out after contacting that my appointment is not showing scheduled. I must admit that I felt a bit disappointing but since Eric immediately Responded and got an technician out there within 40mins. Regained my trust.
The technician first found the water puddle by using their infrared detection tool. yes everyone will tell you it's a free visual inspection as I talked with 2 other plumbing company to do a comparison, but Eric Olson's team was more transparent about they need to use the tool, otherwise how can you visually see through the ceiling? So yes of course there is a charge of $279 on the leak inspection that is a standard charge.

But further work was needed to track down the leak so after cutting three holes and about ~4 hours later. It seemed the erosion process by Irvine's harsh water did the damage to the copper pipes so replacement is needed for two areas. One good thing is they will send you the quote and also explain over the phone on the findings so you can approve next step along the way. I felt like I was in really good hands.

The technician did NOT want to replace the part with what was sold at Home Depot because the quality was not good. So scheduled another appointment on Sunday to complete the work.
Sunday , another technician came out and his name is Anthony. Also very professional and polite.

I appreciated that Anthony approached the issue a bit differently by trying to replicate the leak to make sure if what was being fixed is in deed the issue. Because he found a different issue was with the drain under the sink missing the gasket. And suggested the next step is to wait and monitor for a week. If the issue does not appear again then we can close out.
He said if there are additional issues, they will send out the master plumber continue to troubleshoot and I should not have to pay again.

At this point I am very grateful of their service and every technician being extremely honest with their diagnostics. I will wait for a week and close out with my final feedback.

Thank you Anthony and Eric(s)

Erik T.

03/07/2023 12:00:00 SA

Anthony and Daryl were fast to response and punctual to take care of our slab leak. They are very professional and are expert at their job. We are very please with their workmanship and would highly recommend them to any one who needs their plumbing issues fixed.
Thank you Antony and Daryl. We appreciate all of your hard work.

AJ P.

10/23/2017

We hired Eric for a water heater installation, and he was great. He even went to Home Depot to purchase the heater on our behalf. He made it super convenient and easy for us which we appreciated. We would certainly use him again, and definitely would recommend him!

Tiffany H.

9/20/2019

Absolutely thrilled we found this company! I found a leak late last night in our guest bathroom and they were able to send someone the next morning. The job was done in about an hour and the technician Charlie was so awesome! He was right on time and very friendly and showed me exactly what was going on. Price wise they are definitely reasonable and a lot more fairly priced than other companies in the area. Definitely will be using this company again!

Mitchell H.

5/18/2022

Warning: This is gonna be long but I feel obliged. Had a sewer back up around 10 pm one night. Made a request to Olson via Yelp but did not hear from them right away. A few other plumbers that were automatically included by Yelp responded within minutes, so I arranged for one of them to come and take care of the situation early in the morning the next day. They showed up on time and quickly cleared the sewer line for $75. They suggested camera work then eventually hydro jetting the line for $700 total. I get it, it's fine. Because they seemed totally legitimate, friendly and all of that. But then that $700 slight upselling turned into a major job with an estimate north of $14,000 for relining 75ft!

Now, Olson (Shane) reaches out and asks if my problem has been addressed. I tell him the scoop. He says he feels really bad that they could not respond right away. He also tells me his quote will be even higher but it's a big and complicated job - let us come and look at it for you at no charge. If the job really needs to be done they will get damn close to the estimate I had; and besides, he says we know what we are doing.

I felt sleazy since I thought my original plumber looked like a good bunch of guys, but in the end, I said okay.

Efrain shows up that afternoon with hardware that looked like straight out of Mars Attacks!. I mean their equipment was not in the same league as the original plumber's. The pictures from their camera were like 8K-UHD vs the other guy's B&W TV from the 60s. Then the punchline: He tells me relining 75ft will not fix the problem but he can fix it for several thousand less. And I can see the problem with a crystal clear picture, and his camera's transponder locates the exact location of where the problem begins and ends (he marks X s on my driveway in front of me). 7ft, not 75ft? What in the world was I seeing with the other plumber's camera anyway????

Are you kidding me? An hour earlier, I was feeling guilty about getting a second opinion from Olson. Was the original plumber incompetent or rogue? I lost faith in humanity that afternoon, but a few days later I gained some back once Efrain and his crew fixed me all up. Dug 8ft, replaced 7ft of sagged sewer line, then patched up the driveway etc. etc., all in one day.

These guys are probably not the cheapest, but literally, you get what you pay for. Actually, they fixed three other plumbing problems for me too (which two other plumbers could not fix before) and gave me a packaged deal so, in the end, they were extremely competitive price wise too.

Something to be said about knowing the job was well done, without any doubts, because the work is backed by a local business with real reputations they will protect at all cost.

Keith M.

2/23/2019

Thought I had a garbage disposal gone bad. Turns out the mounting ring just came loose and I tightened the thing up all by myself. So although I did not need to use Olson Superior Plumbing, I am giving them a 5-Star for prompt response, a no B.S. quote that also was the best price! Most other outfits would not quote me the cost to replace my garbage disposal (I just needed professional labor...I already bought the new unit from HD). The smell good Mike Diamond is the guy I hear on the radio touting how they quote upfront and everything...they were the worst! They would not even quote a ball-park price, them they attempted a high pressured close on a $76 service call, and only then would they be able to give me a quote.

I respect local professionals that are upfront and competitive just like Olson Superior Plumbing! Thank you!

YOU CAN BET THE NEXT TIME WE NEED A PROFESSIONAL PLUMBER, THAT OLSON SUPERIOR PLUMBING WILL BE MY 1ST CALL!

Thank you!

Tim L.

2/20/2023

Olson's work and service was beyond exceptional. I called them to fix a toilet that had been installed incorrectly when I remodeled my condo. They quoted me a price range over the phone and gave me an appointment the next day. Daryl G was on time assessed the situation and did not deviate from that price quoted I had gotten over the phone. In that short meeting his experience on plumbing he relayed to me build my confidence that this is the company and person for the job. I was expecting he would come back to do the work but please when he was prepared to fix the problem right then. He removed the toilet effectively without creating a mess. He explained what he did afterwards and it looks great. I would definitely have them back if I need any more plumbing work. They definitely put there customers first!

ted g.

03/02/2018 12:00:00 SA

I've used Olson Superior Plumbing twice and I couldn't be happier with the work that they did, the pricing and his professionalism. He gave me great advice on how I should move forward on a plumbing project. He has my business from now on. A complete joy to work with and great person to boot. You cannot go wrong with this guy.
Thanks Eric for all of your help.

Stan R.

10/15/2021

Shane listened to what I wanted done and quickly came up with a solution. Was very respectful and understanding. He scheduled Anthony to come out and do the work the next day. Anthony showed up on time and did a really fine job. Very clean and thorough. I'm very happy and satisfied with the work Olson Superior did. Won't hesitate to use them again in the future.

Nancy R.

5/19/2020

I was very impressed with this company from my first meeting with Shane and Anthony. Jose and Ephraim and their team were prompt, very professional, hardworking and coordinated as a team. They explained what they would be doing. They repiped our two story house and the next day they fixed the leak under the driveway to the main line. The drywall and stucco work was also done well to match the existing. I highly recommend this AWESOME company and would use them again for any plumbing issues.

Zack N.

01/10/2018 12:00:00 SA

I will recommend Eric to anyone with plumbing issues. He did a great job taking care of a clogged kitchen sink ON NEW YEARS DAY.

He was professional, reliable, honest, and best of all even showed me what to do if it happens again. On top of all that he was super friendly and enjoyable to have in my home.

I recommended him to my parents to do some work for them, and they said all of the same things as I would.

If you have any plumbing needs please give him a call!

Kelly C.

9/13/2023

Our kitchen sink was clogged and didn't drained at all for a whole week while we were gone on our trip. Logan showed up and took care of all that needed to be fixed. He so professional and friendly. Thank you!

Cynthia B.

2/18/2022

Great experience with them! Super responsive and was able to get tech out same day. Luis came by and fixed my clogged drains very efficiently. He was super friendly and professional! I will be utilizing them for my future plumbing needs.

Kyle R.

04/01/2023 12:00:00 SA

They are unreliable, made multiple promises and did not keep one of them, and were never on time. This on top of having to call them out three separate times to actually fix the problem. When they told me it was corrected after each of the first two visits. Would give them negative stars, if yelp allowed.

Alison A.

05/03/2021 12:00:00 SA

Great service from start to end. Very professional. Quote was sent via email as well as a link over text. Great response. Lyle called 30 mins before he showed up and I also received a text to confirm that he was en route.

When he showed up, he had a mask on and wore protective cover over his shoes before stepping inside the house. Lyle gave a very clear explanation of what was required to conduct a diagnosis of the slow drain in the stand-up shower. He quickly found the problem, fixed it and kept the area clean.

Great work! I would recommend Olson Superior Plumbing and will use their service again should the need arise.

Ray H.

11/13/2018

Eric Olson was fantastic installed a new garbage disposal and removed the old one that failed. The price was exactly quoted via Yelp. Very professional, friendly, and courteous. Highly recommend:)

Gordon M.

09/10/2022 12:00:00 SA

Hats off to Lyle at Olson as well as the office team. I have had three visits from the Olson team over the last few years, two this month. One was to diagnose a kitchen leak, the last to replace the offending faucet. All my interactions with them were very professional, courteous, and prompt. Definite will use them again.

Jess H.

6/14/2021

Thank you Yelp and honest Yelpers to help me find a hard working, honest, and professional plumber to help with my home project. They answered my text within 30 minutes, I scheduled them for a free estimate and the project was complete within a week. They had to order a very specific part. In the end, I am very happy with the job! Well done!! Thank you

J K.

05/09/2021 12:00:00 SA

I called around to see if I could have someone come over to look at a leaking filter of a water heater. No one seemed to be available on a Sun last min but the girl who initially took my call was nice enough to reach out to someone to seek advice if my issue was super urgent or could wait until Mon. Within an hour, Anthony called me directly to see what was going on, asked me to send a few pictures, and gave me some tips on temporary fix until I can get a new filter ordered and buy time. I really appreciated his kind help over the phone.

Anthony C.

06/06/2021 12:00:00 SA

Recently, had to do a shower repair at a rental home. The technicians were exceptionally courteous and friendly. They gave a fair price, showed up on time, and completed the work promptly. I would give those folks my full endorsement based on my experience with the company. -Anthony C.

Amy M.

05/11/2023 12:00:00 SA

Bryan S was our technician and the reason for this five star review. First time working with Olson plumbing and I would request him specifically every time. He was flexible, friendly, knowledgeable and totally professional. He was also very thorough and helpful in ways I didn't even expect but really appreciated. Top-notch, exceptional service.

James P.

12/08/2021 12:00:00 SA

My attempts to repair our bathroom faucet did not go well. After several calls to other plumbers I decided on Olson Superior Plumbing...thank goodness. Our experience was great. Phil McIntosh a true professional. He masked up, put on his shoe covers. Overall he was timely and friendly. I
Olson Superior Plumber ...my go to plumber.

Richard D.

03/08/2021 12:00:00 SA

Olsen plumbing has good customer service skills every step of the way. They explained everything in detail with a quote. Their prices are more then fair and quality of work is good. They are well trained and were able to think out of the box to solve problems. They wore masks and followed Covid-19 precautions. Thank You.

John K.

11/11/2022 12:00:00 SA

Daryl was very insightful and helpful. He did the work with a smile and cleaned up after himself. Very satisfied with the service.

M R.

10/18/2020

Great service, all technicians were very professional. We are very happy with our new water heater and we really appreciate you guys coming in on the same day. We definitely recommend Olson superior plumbing to anyone.

Emma W.

12/29/2022

This is the second time we work with Olson. They did great work as always. The great service begin at making appt. Communication is so easy and they are well managed on timing and notification. Price were fair with the quality of services. We worked with Daryl again this time. He and Zac were very professional and quick to get work done beautifully. They left with clean job-site. Will definitely come back to Olson for future need.

Akiko B.

7/14/2021

Josh is very helpful a lot of experience on time good team. Thank you so much take care my problem and advice taking time to do it. Very good people.

Stacie G.

02/07/2019 12:00:00 SA

I called Olson Plumbing for a leak in our backyard. Service wise- they got someone out quickly and Samuel was knowledgable, polite and got the job done. There was an issue during the install of the fix and he stayed to make sure the job was done completely. I would give them five stars for their service.
Cost wise - After informing my husband how much we paid for the job, he has informed me that we probably overpaid by a lot to get the leak fixed. With how much we likely would have paid going with someone else, I would probably give three stars for their cost.
Averaging service and cost together is what comes out to four stars.

Jenn S.

7/20/2022

I reached out because I noticed a leak under my kitchen sink. Even though it was late at night, I got a response within minutes. They were able to schedule me for first thing the next morning. Daryl came out, assessed the situation and gave me a very fair quote. We were so pleased with his work that we scheduled him to come back out and take on a bigger job of updating some plumbing that we had been putting off in our backyard. It wasn't a necessity, but it was old and messy and just needed to be cleaned up. And since we had found a great plumber, we decided it was a great time to get it all taken care of. I spoke with Emily on the phone, and she was so pleasantly friendly and got us on the schedule for the next day. Everything was taken care of, and looks so much better! Once again, Daryl did a great job!

Liane B.

3/28/2022

I needed a plumber twice in one week for two different problems (created by me ).
Both gentlemen were on time, professional, knowledgeable respectful and so much more. I'm new to the area and did not know anyone to ask for a recommendation. I checked yelp and threw the dice. I could not have been more pleased. HOPEFULLY, I won't need another plumber . If I do..... it will be them. Thank you Josue and Anthony for your excellent service!!!

Coral N.

12/30/2018

My husband and I discovered water coming into our garage from a clogged pipe behind our washing machine. We called Olson and within an hour we had 2 men (Charlie and Anthony) come out to the rescue! They worked so quickly and were both so kind. They snaked our pipe and everything was great in less than an hour! Charlie and Anthony were amazing and if we have any other plumbing issues we will be sure to call Olson and ask for these guys! Thank you both so much!

Scott M.

8/19/2021

Josh came to replace 3 toilets and did a great job of setting expectations and completed the job in a timely manner. He also spent time answering all my questions and it was a good experience overall.

Cindy S.

1/22/2022

Very responsive and fair on pricing! The crew is efficient and company has resources to complete the whole project. Electricians, painters, floor and tile! One stop recovery from the damage. Eric knows how to works with the insurance adjusters.

Brian C.

04/08/2019 12:00:00 SA

Having a main sewer line plugged up on a Sunday afternoon with a house full of guests was not how I wanted to end the weekend. After requesting bids from a half dozen services, I chose Olson. Yes, they were going to be charging significantly more than those advertisements you always hear, but to arrive in 30 minutes to clear my drain so we can salvage our evening and be able to get ready Monday for work prompted me to fork over the coins.
Samuel arrived on time, courteous and clean, so I showed him where the cleanout is, we discussed options, and he set to work. I know that snaking is not necessarily permanent, but the hydro-jet option was out of our budget.
Within a half hour or so, the he'd reached the extent of his 75' snake and, of course, he never hit the blockage - our house was built in '59 and we can't find another cleanout closer to the street. My $325 were gone like that. The companies' longer snake wasn't available and he'd have to go rent one and come back if we wanted it done then (about $275). Send a camera down to see what the problem is (around $200). Or, return with longer snake and do it Monday (but their schedule is busy with commercial work, so he doesn't know when they can return or price). Or, go back to the shop and get the hydro-jet to do it then ($1200 and he'll throw in the camera for n/c). Or, dig and find the line, add a cleanout, and....starting bid $3-5000.

Here it is Monday, $325 poorer and going with another company that is sending out their truck with and hydro-jet ($350) this afternoon.

I fully understand I was paying a premium for for Sunday night service, but those numbers became unrealistic too fast and never once was there an offer to roll any of my current expense into the next service.

TL/DR: Clean and friendly plumber arrives on time, but his equipment can't reach the blockage, then I'm presented with overpriced options.

Katie M.

8/17/2022

Great work - helped unclog a sink and do routine maintenance on our tankless water heater. Will call them again!

K T.

09/03/2022 12:00:00 SA

Luis was on time and did a great job on the install of a new toilet, 6 new shut off valves and new shower head. The office really worked with me to adjust our estimate and clarify and make requested changes. All very efficient great service and new customers get 10% off !

Tanya S.

8/19/2020

Today we had the Olson Superior Plumbing team out for a re piping of our house. They were awesome! I can't believe how efficient they were. Everything was replaced, repaired and cleaned up by the end of the work day. They answered all our questions and were very friendly. I highly recommend this company.

Jeff S.

3/30/2020

I called them at 12:00pm on Saturday 3/28/2020 because our hot water heater appeared to be leaking. After speaking with the phone representative she said she could have someone come out within the next 2 hours. Well 1 1/2 hours later (2) reps from Olson were knocking on the door with gloves and masks on ready to check out what the problem was. They promptly confirmed the 17 year old hot water heater was leaking from the bottom of the tank and needed to be replaced. We agreed to the price and within 1 hour the old hot water heater had been removed and a new one was installed and up and running. The technicians were very friendly and walked me through everything that I needed to know about the new system and even checked the water pressure coming into our house to make sure that it was within specifications.

Jill S.

10/09/2021 12:00:00 SA

OMG finally found an awesome plumbing company. Thank you Olson Superior Plumbing. We had our water heater go out and they were able to come out same day with a replacement. Anthony Reyes, our technician, was fantastic. He was so professional and did an awesome job. While he was here, he also installed a brand new kitchen faucet. We could not be more pleased at the level of service provided. If you need any work done on your place, call Olson Superior Plumbing. It will be the best decision you ever make. Thanks again

Jane H.

11/26/2018

These guys are wonderful! They're quick to get to you, efficient with their time, friendly, clean, and their pricing is fair. I'll never hire another plumber!

Stephanie N.

01/08/2019 12:00:00 SA

Our kitchen sink was clogged and I was able to get Anthony out on the same day. He was super nice and explained everything that needed to be done. We did have a minor mishap which ended up with a lot of water over the floor, but Anthony handled it like a champ. I did some supporting work to help out, but that's just because I'm a hands on kind of person. I'm sure he didn't need my help. Got the sink fixed relatively fast. Great service from Anthony and totally would call them again.

Alexander B.

03/06/2020 12:00:00 SA

Nate was awesome! Came in super friendly and professional and did the job perfectly. Couldn't have asked for a better experience. Definitely found a plumber I can rely on for any future needs!

Jun L.

11/04/2018 12:00:00 SA

Highly recommended! I had problems with the water heater in my rental property. I'm handy so I tried to fix it myself first. Since I want to confirm if my work is correct, I contacted Olson Superior Plumbing. Eric was awesome! Walked me through everything over text and phone call. I just love working with helpful and knowledgeable people like this company. We diagnosed and concluded that it's time to retire my 12 year old water heater. Eric quoted me and installed it on the same day. ON A SUNDAY AFTERNOON!! Technicians came, Samuel and Anthony, very professional and friendly. Installed the water heater in no time and no issues. I highly recommend Olson Superior Company!!

Carol L.

01/09/2019 12:00:00 SA

Grateful for the second opinion. Very helpful in a trying time. A great blessing of comfort like an Angel!

Kevin A.

09/03/2020 12:00:00 SA

I used Olson Superior Plumbing for two job this week. They repacked my Kitchen Faucet and replaced my main water valve on my home and my rental property. Samuel, James and Eric were all very knowledgeable and professional. They explained everything along the way.

A special shoutout to James who determined that the Irvine Water District did not check the right meter at my rental property when my water for some reason stopped running. He found that someone shut off my main water line on the correct water meter. If he had not checked that, I may have spent a ton of money finding a problem. Thank you James.

Joe N.

2/26/2022

Olson Superior Plumbing is just that... Superior! And much more. Going over and above in all they do seems to come natural. Lyle Reitan has been to our place twice and both times he exceeded our expectations. Lyle's hard working, patient and thorough.

My wife and I will always ask for Lyle and always choose Olson Superior Plumbing..

Gina G.

12/23/2018

I had a garbage disposal that decided to give out on me at 4:30pm on a Sunday afternoon...the day before Christmas Eve. Olson came through. Within 15 minutes, Samuel arrived and was ready to save the day (and Christmas dinner). He was kind, knowledgeable, and replaced the disposal within an hour. He also took the time to show me where I have some additional risks and how to prepare so we can eliminate them. I'll definitely be using Olson again and will gladly refer my local contacts. Great business to work with and outstanding customer service!

John G.

5/13/2021

We had a weird plumbing issue where the bathroom faucet would turn on by itself when the sprinklers and shower were running. And the bathroom faucet would groan like an angry ghost in a scary haunted house.

Phil from Olson found the problem and fixed it. He's not only a fantastic plumber but a ghostbuster.

Tony L.

7/24/2020

Good people. Called them out twice for two separate things and everything went smoothly.

Jan H.

10/06/2022 12:00:00 SA

A very friendly service tech named Phil came to the house today. He replaced our kitchen faucet with a new one and replaced a leaky faucet under the sink, replaced the two washing machine faucets, and checked our backyard hose bib. I would recommend Phil & Olson Superior Plumbing to anyone looking for a plumber!

Jim D.

1/25/2022

I called Olson Plumbing based on their great reviews, and I was very pleased with the service! They scheduled a plumber immediately to fit my schedule. Patrick was on time (early part of the time window), quickly located the source of the leak, and accurately determined the area of impact. I appreciated his communication and knowledge of not only the repair but what to expect for the insurance process. Once the insurance approved the drywall removal the next day, Patrick ensured he was back out there that afternoon, working alongside the mitigation contractor to get the leak fixed quickly and efficiently while other work was going on. He willingly answered my questions about how much preventive replacement to perform while he was there, reviewed the possibilities with me, and proceeded. He left with the lead fixed, area cleaned, and me very happy he was on the job! Thanks, Patrick and Olson Superior Plumbing!

Liz A.

12/26/2022

Daryl was very efficient and very helpful! I would highly recommend him at any time! We had an excellent experience with him!!

Don P.

1/20/2021

I highly recommend the Olson Team to do any of your plumbing services. We had Garett out for a tankless water heater annual service and flush and he did a great job inspecting our heater and discussed other issues we questioned regard our water quality here in Lake Forest. He recommended the Halo 5 water conditioner based on our needs rather than a traditional water softener. We considered him to be a very credible source and respected his extremely honest opinion. We ordered a Halo 5 and a he did an excellent job installing it. We love it and our new water quality!
Thanks again Garett!
Don

Rosemary E.

11/19/2020

Our experience was excellent. Our repair was done professionally and quickly. Our repair person explained what the problem was and how he was going to fix it. He wore his mask the entire time and was very neat. Highly recommend.

Daniel S.

09/01/2023 12:00:00 SA

I typically don't take the time to leave a review but wanted to share that I had Olsen come out two weeks to clear a clog in our master shower drain. They got the job done and that was that. Except...

Two weeks later the water starts backing up in shower again!

Man was I bummed/pissed. I called them up and let them know the problem has re-occurred. I was told that Ericson the manage was going to call me back but they had my wife's number on file so I didn't get a call (she did but she was out of town). Anyway, they show up the next day and Ericson the manager is actually at my door with one of the team.

They took care of the problem, and had to do some extra work - but made it right and didn't charge for the follow up. I feel like this is a stand-up company and definitely would recommend them. Cheers!

Robert A.

07/03/2023 12:00:00 SA

We need a shower cartridge changed out due the fact we could not get cold water out of shower. Phil the plumber was great. He explained everything to use prior to the work and was very professional. This is the 2nd time we have used Olson Superior Plumbing and have been pleased both times. I highly recommend them for your plumbing needs.

Sam A.

1/26/2021

Made an appointment for some overall work we needed to our new house which spanned from as simple as a drain replacement to water heater servicing and possible replacement. Was able to make a quick and prompt appointment with Garret, who was extremely friendly and knowledgable, explaining each job in layman terms that we could understand what he was doing and why each job needed specific things. At the end everything we needed was fixed, he overlooked the entire houses plumbing looking out for anything we would have been unaware of, and gave us a fantastic rate. Will definitely use again for any future work we may need.
P.S. All covid securities were followed and they even had their own booties for their shoes to keep our house clean!

Mark T.

6/15/2022

We have had some plumbing needs after recently buying a 20 year old house with original everything.
We have dealt with Anthony, Daryl and Lyle. They have great availability during this current time when everyone is out a month or more. They provide impeccable work, they are efficient and cost effective. They will be the company I will continue to go with in the future.

M S.

11/07/2018 12:00:00 SA

Eric was here today to replace a broken faucet. The entire process from placing the initial call to completing the job was fast and seamless. I loved that a live person, rather than voicemail, answered when I called. She talked to Eric about our job and he said he was in the area and could be on his way. He came with a helper, and they were done in 20 minutes or less. They cleaned up their work area and left it in pristine condition which is important to me. I will definitely use Olson Superior Plumbing for all our future plumbing needs.

Raul J.

12/14/2018

I called in early in the morning and I got an appointment for the same day. Jose came to my place and was very professional. Great customer service. Thank you very much!.

Simon L.

2/27/2023

Recently had a issue with our valve behind our fridge and called Olson Superior Plumbing to help service a replacement. Our service provider, Reyes, was incredibly polite and wonderful. He gave me the estimate and also any additional work that might be needed but requested permission from us first before proceeding. The job done was of great quality and we were very pleased. Reyes also went further beyond if we had any other issues that he happily checked for us. We were really satisfied and will use Olson Superior Plumbing again in the future.

Dustin S.

08/02/2023 12:00:00 SA

Very responsive, great availability, fair and professional. Elliot showed up on time and determined we didn't need a new garbage disposal. Then provided valuable insights from an expert perspective. Highly recommend.

Guy N.

4/23/2022

We made the decision to repipe our home. This was a very big decision for us because we wanted to take preventative measures. Our home is 43 years old and many neighbors have been having pinhole leaks and slab leaks. We wanted to get in front of it before we had to deal with a huge headache. The team was amazing! The Olson team set the expectation right up front for my wife and me. We felt very comfortable knowing that they had it under control. What was most important to us was that they finished the job they quoted in the exact time frame they said they would. This was such a relief for us they met and exceed our expectations in regards to what they said they would do to reality it was spot on. The team was so incredibly professional and very friendly. It was one of the best decisions ever made because we now have peace of mind and comfort knowing that we have our house repiped. If you are looking for a company that is honest and sets realistic expectations upfront this is the company for you. Thank you Olson Superior Plumbers.

Brian F.

11/24/2018

Eric was very professional and explained everything about the issue. He also made some recommendations outside of what the call was because he noticed some things with the exiting plumbing were not right. But he did not try to sell me anything I didn't need and stayed to the quoted price he sent me originally. I will definitely be calling Olson Superior Plumbing if we have any other issues or decide to make the correction needed.

Scott O.

1/26/2023

Called to have them sniff out a leak after I had water coming up through my floors. Patrick arrived and lemme tell you, dude went after that leak like it owed him money. Thorough and meticulous he tested everywhere to nail down where the water was coming from and when he found it he was able to stop it. Professional, courteous and efficient. Also, advised on what we'd want to do after the restoration guys do their thing, but didn't pitch as an upsell. I have definitely found the plumber I'll be going to as long as I own this home.

Kathy S.

12/06/2022 12:00:00 SA

If you need a plumber, I highly recommend Olson Superior Plumbing. Brian Shute was able to come earlier than originally scheduled which was a definite plus for us. He was friendly, knowledgeable and honest. He was able to fix our problem very efficiently. It is so refreshing to have service providers that take pride in their work

Lillian K.

6/14/2020

Their job was really great! Anthony in Olson Superior Plumbing arrived very on time and did a great job to repair our broken bath tub water knob. Moreover, Anthony checked well our home water pressure and adjusted a right level. We are really happy and appreciated his good job. I would really recommended!

Lisa R.

10/12/2022 12:00:00 SA

I opened my garage this afternoon to find it flooded from a Rheem 50-gallon water heater that failed just 7 years into a 12 year warranty. Instead of me messing with trying to take it back to Home Depot for the exchange on the 5 years left on the warranty - also, not the easiest appliance to return - I looked on my Mission Viejo FB community for plumbing reviews. Olson Superior Plumbing came up highly recommended. I called and spoke with Emily and she was super knowledgeable and helpful on my options and said she could have a plumber show up by 6pm tonight or tomorrow anytime, whatever I preferred. I was anxious to get this fixed and get hot water running again for my family. Daryl Grimble showed up on time and did an OUTSTANDING job. He was super professional, friendly and explained everything about the process. He even explained to me why my water heaters continued to fail. I have a water softener and he explained that soft water can actually corrode the water heater anode rod faster. When the anode rod wears down, the corrosive elements will move on to the tank. So if left alone, a water softener system can actually shorten the lifespan of a water heater. And that is what has been happening to me (this was my 2nd replacement in 10 years). He explained how to address it with the type of rod to be installed in about a year that can withstand the sodium. I highly recommend Olson Superior Plumbing and their team of professionals.

Geoffrey C.

2/28/2020

Anthony and Nate came out today to inspect a water-spot I noticed in my ceiling underneath the upstairs bathroom. They were able to quickly diagnose a leaky toilet and repair everything for a fair price. Nice guys and great at their jobs... I've found my default plumbing service!

Todd P.

3/28/2020

Excellent plumbing company. Very thorough, honest and superior work. I would highly recommend this company to anyone looking for plumbing services. Both Garrett and James did outstanding work for us! Thank you so much.

Jefferson D.

03/06/2020 12:00:00 SA

My shower drain has been having issues for awhile. This morning the water completely stopped draining. After contacting a few places with no response, I decided to contact Olson Superior and got a immediately response with a quote. 30 minutes later Nate the technician arrived and clean out the drain in no time. He also took the time to do a general inspection and made some recommendations. He was professional and explained everything so there was no questions. I was very pleased with my experience and would recommend their service.

Missy P.

09/11/2020 12:00:00 SA

Called them for tankless water heater maintenance. Garrett came the same day and provided us with honest opinion and no charge for unneeded service. Glad that I called Olson! Wish more companies are as ethical as they are.

Kazarian K.

4/13/2023

Great service and very responsive. I've used them twice now, once to install a kitchen faucet which I tried to do myself all weekend before finally giving up. Turns out the nut was corroded so the only way to get it off was by cutting it. And the second time to unclog the kitchen sink which was very hard work as it was probably 13 years of buildup. Reyes came out both times and he does very high quality work. 100% recommend!

Wendy M.

4/24/2023

What terrific service! We could not re-light our pilot light on our water heater. Rheyas M. came out the next day! He performed a maintenance service, and answered our numerous questions. His kind, patience, and professionalism will not be forgotten. Their prices were also reasonable!! I have already forwarded their contact info to my neighbors!

Budi S.

4/26/2019

Anthony was courteous, called a couple times to update on his arrival. He was very thorough checking our tankless water heater for maintenance, opened up the unit and inspected the inside for any potential issues. I'll recommend him again to my neighbors or anyone needs plumbing service

Corbin M.

03/01/2020 12:00:00 SA

I called Eric on a Sunday to inquire about my garbage disposal. He took several minutes over the phone with me to help me fix it without requiring anyone to come out to my house. Amazing customer service, very very nice man! Thank you!

Sean T.

4/22/2022

They are amazing! They came out to replace my water heater and also fixed some broken valves under my bathroom sink.

Eric Taysom is the best!!! When I called, he picked up the phone right away and walked me through getting my water turned off to stop the flooding even though my valves weren't working. He made sure we got great service, constant, consistent care, a great price, and even followed up with us after everything was finished to make sure we were still ok and fully satisfied with everything they had done for us.

Luis Barrios came and replaced our sink valves. He was in and out in about 20 minutes. He arrived at our house about 15 minutes after I called for help. He was super clean, a real pleasure to talk to, and extremely knowledgeable.

Clint Murray came and replaced my water heater. He was also incredibly clean, efficient, and knowledgeable. Our water heater was in our garage and had some unique challenges but he took great care of our space and left everything more safe and secure than it was before he arrived just because he saw we have little kids and knew they would be safer if he went the extra mile - at no extra charge!

I share all these things to illustrate the heart and care they all put into their work to really take care of me and my family. They are amazing!!!

Ashley K.

02/05/2019 12:00:00 SA

***AWESOME ANTHONY ***
Anthony came to fix my 8 year old water heater. He wad professional, courteous, and willing to go the extra mile. He is meticulous and cares about the work done. Price was lowest among all my Yelp comparisons and someone is always available at the office to take your call.

Judy S.

4/30/2023

We called for an estimate and Anthony came out that afternoon. He is very polite and takes the time to show the problem and explain the best solutions!! I am highly satisfied with the results and appreciate his knowledge and work ethic!

Michael Y.

08/09/2018 12:00:00 SA

Wish I could give more than 5 stars, but I gotta say Eric was sensational. No wonder he gets so many great reviews. He was very friendly and informative. He came to replace my water pressure regulator, and he offered to check out any other issues I had in my home both plumbing or electrical as a courtesy. I had some issues with my exhaust fans so I thought what the heck, maybe he'll find something (but I was convinced it would be more complicated) Amazingly he figured out the issue and now my house is running perfectly. Thank you Eric for saving me a trip from the electrician, and for your efficient work replacing my water pressure regulator. I'm hoping for no plumbing issues anytime soon, but if I have one, I know who I will be calling!

Sunny C.

4/28/2020

Nate at Olson Superior Plumbing saved the day! It was late in the afternoon and my husband decided to install our first bidet. Well it didn't work out well and the tank started leaking ... the entire tank filled with lots of water. Yeah this was going to get messy if we waited until morning.

It was after hours for most other companies but Nate came in 30 minutes and fixed the problem by replacing a part. He also installed the bidet and the other 2 bidets upstairs. All at a very reasonable price and cheaper than the other after-hours emergency plumbers.

Nate also explained what we did wrong as he was repairing. Friendly and professional service! Thank you for saving the day and our bathroom.

Mister T.

07/11/2022 12:00:00 SA

Had a couple of toilets and a kitchen sink that needed servicing. The entire process inclusive of scheduling, estimate, troubleshooting, and execution met my expectations.

Bryan and Johnny arrived on time; walked through what they needed to do; and spent time analyzing a future project plan for us. These guys are absolutely professional, efficient, and knowledgeable.

Had a great experience. Will be using them again!

Michelle J.

10/17/2022

Olson Superior Plumbing is an amazing company! Here's the reason why I'm giving them five stars!
1. When I initially made the phone call the representative was kind, answered all of my questions, responsive and ethical.
2. Luis Barrios is an amazing plumber. He was honest, gave me a few quotes that were reasonable, knowledgeable about the different types of water heaters that were compatible to my condo. Luis completed the work with precision. He did not rush the job he took his time and explained how the water heater worked. Luis explained the process of getting a rebate based on the type of water heater I purchased. I believe good hard-working individuals need to be recognized for their exceptional work and that was Luis!!
3. Olson's expertise are in water heaters and if you're looking to purchase a water heater along with having it installed go with this company. They are ethical with their pricing and service.
4. Olson did a fantastic job with purchasing the water heater today, going out and getting parts when needed and installing it all in one day. I'm lucky that these parts and water heater were available.
5. Olsen did a fantastic job taking away the old water heater and materials and boxes needed to install.

Shout out to Luis Barrios!!! Thank you!!

Min P.

3/24/2020

Our usual water bill is around $50/month, we got a surprise bill of $794.41 and contacted Olson Superior Plumbing. During the Covid-19 scare, we were worried no one would be able to come out and assist us. Sam came to our residence in less than an hour and fixed two broken sprinkler valves affecting our irrigation system. Sam and his team were super friendly, respectful and explained the process thoroughly. They did not have the parts needed for the repair but went out immediately to obtain parts nearby. After the repair was completed, Sam walked me through all actions completed and what we can do about obtaining an adjustment on our water bill. During these stressful times, we really appreciate the time and care Sam and his team took to help solve our issue.

Kathleen N.

11/15/2020

Anthony and his partner arrived on time, handled the plumbing issue and was knowledgeable and friendly through the entire process. Great communication and up front with the costs. I will be using them again.

Dan R.

10/14/2020

I'm very impressed with Olson Plumbing, the owner Eric, and service provider James, are both integrous people at the top of their game, highly respectful and professional.

After having many issues with plumbers, I was delighted that Olson has their license readily available, and further, Eric has priceless insights into building code, and the long term mechanics of plumbing for lasting work. Definitely worth the call. Prices are fair and work is high quality backed by a guarantee. Thank you for your hard work and quality responses.

Sam B.

06/07/2020 12:00:00 SA

Superior doesn't even start to describe it. Available at short notice. Professional service. Identified and fixed my leak in minutes. Would definitely recommend to anyone. Anthony was great!!

Brian L.

4/24/2023

Anthony was awesome in diagnosing the plumbing issue and went above and beyond what was required. Highly recommend this business for your plumbing needs.

Felipe M.

01/12/2021 12:00:00 SA

I'm really impressed with the technician who came out. He was on time and promptly solved the problem. Great attitude and great price!

Paul N.

12/09/2020 12:00:00 SA

What started out as a great impression with Eric the owner of Olson Superior Plumbing turned out to be a negative experience for me. After deciding to go with this plumbing company to reroute an outdoor water line, replace a ball valve, and replace a shower/faucet cartridge, the following things occurred:

1. First scheduled appointment for our repairs = No technician arrived and no communication or follow-up from the company. After reaching out to Eric, he mentioned that one of his workers got injured on another job. No problem on my end as I wish no harm or injury on anyone.

2. Second scheduled appointment for our repairs = No technician arrived and no communication or follow-up from the company AGAIN. In addition, Eric also did not show up to provide an estimate for a potential bathroom remodeling project. Since it was the day before Thanksgiving, I figured I would let it slide. Unfortunately, the main response I received from Eric was that I don't know what happened.

3. Third scheduled appointment = Garrett actually showed up for the appointment, but apparently did not agree with the initial estimate of Eric the owner. While I absolutely expected to get repairs completed this day, I definitely did not expect a significant increase in the estimate plus to be told that they can't even perform the repair today.

4. Reluctantly scheduled fourth appointment = Company actually called me due to need to re-schedule my appointment from 8-10am to 1-3pm that afternoon. Well at least they called. On the day of the appointment, scheduler calls me around noon stating that Garrett is not working today (you really only learned of that an hour before my appointment??), only a portion of the work can be completed today, and that the water pipe reroute would have to be re-scheduled to another day!?!

At this point, I essentially demanded to speak to Eric before making any other decisions. Eric called me and re-assured me that the work would be completed and guaranteed per his company's policy and his word. With his reassurance, I agreed (again) to have the work completed that afternoon. Similar to my previous appointments, no technician arrived AGAIN during my scheduled appointment time! In addition, no communication or follow-up calls/texts from from Eric or the company! With that being the final straw, I texted Eric that I decided to cancel our project with his company. After notifying Eric, the technician tried to call me to re-schedule, but too little too late in my book.

Unfortunately, I would not recommend this company based on my recent negative experiences. Although they appeared to have competitive prices and Eric seems to be knowledgeable, it ultimately did not matter at the end of the day since I was unable to get any of the agreed upon repairs completed despite multiple appointments and concerted effort on my part. Some blame could be placed on myself I suppose for agreeing to schedule so many appointments with this company...

Overall, this company demonstrated poor communication, lack of reliability, and subpar professionalism in my opinion based on my negative experience.

Schedule at your own risk....

Jennifer G.

03/06/2020 12:00:00 SA

These guys were great-- super fast and efficient. They got my leak stopped quickly and got me in touch with a remediation company the very next day. Called to check in and fixed up a couple other things I was having problems with. Very happy with their work.

Kay R.

03/06/2021 12:00:00 SA

First: Had leak in kitchen under sink. Olson's plumber, Luis, showed up late (1 1/2 hours after the2 hour window!). Diagnosed leaky faucet and faulty grout. He patched part of grout but said he would do the rest when he came back to install new faucet. Charged $179 because he said it was minimum for a call. Estimate to install a new faucet and fix remainder of grout $179.

Second: Texted him several photos that day of faucet I planned to buy to make sure it would be OK for install. No reply. Emailed and called. Finally reached someone next day and made appt for three days out. They called the morning of appt to cancel. Had to reschedule.

Third: Different guys came three days later to install faucet and fix grout. Faucet installed. Grout not fixed because there were no notes about it in the file even though I had emailed to confirm that it would be done. These new guys diagnosed that pipes under sink are also leaking and estimated $245 to fix.

Conclusion: I was exhausted with delays and misses, but mostly upset that the leak in the pipes was not diagnosed on the first visit! I am a reasonable person but not happy with this experience.

Wendy C.

7/20/2021

Lyle was great! Super friendly, on time, professional and skilled at diagnosing and resolving the plumbing issues. Highly recommend!

Sharee P.

11/20/2021

Olson Superior Plumbing is truly superior! We had an emergency situation today at my mom's condo. The technician Clint was able to figure out that it was an old clog from the previous owner. Jacob from the office responded immediately, and Clint was there within two hours. Not only did he fix the kitchen sink, but he also checked every other sink and plumbing issue in the entire condo. He cleared the bathtub drain, and he checked the bathroom sinks and the toilet. Thank you so much Olson Superior Plumbing! Highly recommend!!

Marianne And Bruce T.

09/07/2022 12:00:00 SA

My shower head was leaking and I needed to get it fixed in a timely manner. I did some research and decided to contact Olson Superior Plumbing and I am glad I did. Lexi answered my call and was so very kind and helpful. She gave me an estimate (their prices are very competitive) and was able to have a technician come out to my house the very same day. Daryl showed up on time and went right to work. He was very knowledgeable, friendly, and explained exactly what he needed to do to solve the problem. I would highly recommend Olson Superior Plumbing for your plumbing issues. Thank you Lexi and Daryl for all of your help today.

Steven L.

06/06/2019 12:00:00 SA

Anthony and Josh came by today when I needed help. My cartridge for my shower knob broke so the water wouldn't turn off. They took care of it, explained everything thoroughly were very professional. Service with a smile too! Thanks!

Mona S.

05/12/2023 12:00:00 SA

So helpful and easy to work with! They made it really easy to schedule and get a quote via email, and they did a great job with reasonable pricing. Highly recommend!

Jace C.

4/19/2021

Probably the best plumber we have ever had. They fixed the problem fast and then even did a free inspection and found something new we didn't know about. We will definitely use them again. Great customer service. Josh is definitely going to be our plumber from now on.
Thank you Josh for everything
MS

Jackie H.

3/28/2022

Recently moved into a new place and needed to update a few fixtures and fix a leaky sink. Appreciated the quick response time from Olson Superior Plumbing. Office sent out Zack. Zack called me when he was on his way and arrived at the time he said he would. He was professional and courteous throughout the entire time he was at my residence. Will definitely be calling Zack back in the future when the time comes to replace my water heater. Thanks.

Vanessa D.

1/14/2019

My old mindset of plumbers has changed since meeting Charlie and Anthony. They were both knowledgeable, professional, HONEST, And they were on time. I reached out to a Eric (owner) and he responded fairly quickly. Eric sent out his crew the very next day. Not only did they come in between the hours they committed to, they also called to confirm 30 mins before. WHAT???? is that even possible. None the less, I HIGHLY recommend Olson superior plumbing. Thank you Eric For sending over some honest and reliable people.

Michelle D.

07/01/2021 12:00:00 SA

What a wonderful experience! Had two stopped up bathroom drains, one where water kept filling up in the sink- super frustrating. They came out, sent a very kind and skilled plumber named Phil M, and fixed the problem. Very reasonably priced. As a bonus, they offer to check all your plumbing for free and fill out a diagnostic for you. Phil was able to identify a small weakness in a pipe in our upstairs bathroom, replacing it for under 40 dollars. Excellent work for excellent prices. We've found a company we'll use exclusively now. Have their contact info on our fridge, and we'll recommend them to all our neighbors. Thank you for making this such a relaxed visit and taking such good care of us!

Jae Y.

4/21/2019

First class company. I changed a water reduction valve myself and noticed a weird sound every time I use the toilet or washing machine. I sent them a message through yelp and in 5 minutes they confirmed an appointment for first thing the next morning. Anthony came by checked things out and reassured me my pressure was just too low so he adjusted it and the sound went away. They didn't even charge me for a service call fee like every other plumber I called/messaged. This really impressed me because I could tell they were trustworthy and weren't out to gouge/sell me things I didn't need.

A few days later I noticed a crack in one of my toilets upstairs so I messaged them again and BAM! I have an appointment in a few days (my preference, they could have come sooner).

Anthony comes by again and does the toilet install in less than 1 hour! All the while giving me some pointers because I let him know my parents need to replace theirs and I'm planning on doing it myself. He's a super nice guy, very respectful of my carpets by putting on shoe covers, cleaned up and any trash/parts left over from the install, and cracked a lot of funny jokes.

I'm so glad I found Olsen Plumbing, a company I can trust to get the job done right, on time, and doesn't gouge me just because I live in Irvine (some places were almost 2x the price!).

R E.

9/28/2019

My review is a little late...We had a nightmare of a pipe leak off our master bathroom a couple of months ago that resulted in damage to the first floor. We called a couple plumbing companies for quotes. Olson Superior Plumbing was the most reasonable - but even better -- the most honest. Responsive to all questions, we knew we were in good hands. James worked with our schedules and made an extra effort to make sure we understood everything along the way. I would never use another plumbing company. Need work done right and within a reasonable budget? Look no further!

Egor R.

8/25/2023

Had my Noritz tankless heater serviced by Olson's Elliott. A knowledgeable and experienced technician with a straightforward approach; found and fixed the problem and consulted on the future needs for maintenance of the unit. Voiced his opinion about the potential need for replacement of the heater in the near future based on the condition of components, but was not trying to upsell in anyway. Pricing was fair, the scheduling of the appt was straightforward and the communication was flawless. Will use Olson again without hesitation.

Louis S.

6/21/2021

My whole experience for some plumbing upgrades was professional and efficient. Eric, master plumber , and Tony the plumber did an excellent job in providing us with am assessment and estimate that was complete. The work by Tony was done professionally and with great care of our home. I highly recommend Them to anyone for any plumbing need. I appreciated their slogan on their vehicle also. In God we trust

Jodie Q.

9/14/2019

I had a sink backed up with water and sludge. Charlie came out and assessed the situation. Unfortunately it wasn't a simple fix and it was a job that would require someone else to come and fix. Charlie worked hard and gave great customer service. He's an honest plumber and I highly recommend him.

Nancy D.

11/04/2022 12:00:00 SA

Fast and reliable. Was able to get a quote and complete the project within 2 days. Would recommend Olson Superior Plumbing for all plumbing needs!

Alex S.

2/27/2022

We woke up to find a mess of toppled-over boxes and broken glass in our garage one morning. A leak in our 70 gallon water heater tank had wreaked some havoc over night. I called Olson Superior Plumbing and ordered a new tankless water heater. Garett and Zach removed the old tank and installed the new tankless water heater before the end of the day. In addition to the installation, they checked the plumbing around the house and adjusted our water pressure regulator which was almost certainly causing problems. Garett and Zach are clearly masters of their craft. We learned a lot, and it was a pleasure doing business with them.

Wonhee J.

5/19/2023

I hired them a few years ago for my toilet's clogging. They arrived at my home on the scheduled time, suggesting an accurate analysis and reasonable fix cost. Their technician was kind and professional.

Sachin K.

6/30/2023

Excellent service by the team!
I was referred by a friend who recently availed their service and had great experience.
After contacting, they understood my requirement, provided estimates and arranged the appointment quickly.
Zack, the technician was on-time, efficient, professional and went above and beyond exceeding our expectation. He did fantastic job in tankless water heater installation and was patient with our questions.
Kelly was great communicator and helped us with appointments. She was fast, responsive and welcomed our feedback.
Shane walked us through the different products ( tank, tankless heater) , comparisons , features and current rebates . Overall it's more than 5 stars to the entire team! We are so happy

Natalia M.

9/24/2020

We had an extremely clogged drain with an over the counter snake stuck in it. Olsen sent over a plumber within 30 minutes of requesting a quote and fixed it. Our plumber was very friendly and helpful. Thanks for the quick response and great service!

Christopher K.

6/21/2021

I needed a washing pan installed and my dish washer pipes unclogged. All I can say is that I experienced 5 star service and was charged fair prices compared to competing plumbers. Joshua was my plumber and he was very experienced and got the job done right. He even checked the rest of my house and gave me great advise on certain warranties the house builder should cover. He dropped such valuable knowledge on possible ways to save money on future plumbing services. Will call when I need future plumbing services.

Katelyn B.

04/11/2023 12:00:00 SA

Very disappointed with the follow-through of this company. The receptionist on the phone was very nice and did a great job of connecting me with Eric to schedule a project walk through. Eric came out promptly, was very nice, and talked a lot about the ways his company could help. However, after that there were no estimates submitted and all communication was essentially dropped after my many attempts to call/email/text.

The owner and I shared similar experience and passion over the nonprofit organization I work for, and I even went back to my team and told them all about how great my interaction was. I was disappointed to go back on my words.

Eric M.

12/28/2022

They installed my bathroom faucet for a great price and were very prompt. Thank you!

Cristian R.

6/28/2020

Something really fishy about all the 5 star reviews. How can a company that gouges their customers get 5 stars? Two main complaints: 1) I called them to fix a small pinhole leak that took 45 minutes to repair and cost me $664. The tech refused to start before I agreed to pay $279 upfront for leak detection. I told him it was obvious as the floor was wet where the main water line entered the house and went up the wall. He claimed that the leak detection uses high-tech equipment that prevents them from opening up random holes in the wall to find the leak. After arguing for 20 minutes about this unnecessary charge, I finally agreed as it was an emergency. Even after using the high-tech equipment, he still ended up cutting 3 random holes in my wall and ceiling to find the leak. BOTTOM LINE: Don't fall for the $279 leak detection scam. 2) I had them give me a quote to re-pipe the entire house (1 story, 2 bathrooms, kitchen, utility room). Their quote came in near $9000 and the other 6 quotes I had were in the $5000 to $6000 range. Also, while the other companies gave me quotes on re-piping, each one said that the pinhole water leak repair should not have cost more than $200-$300 at most, even on an emergency call and NOT ONE OF THEM said they would have needed a bogus leak detection for such an obvious leak. BOTTOM LINE: Don't use them for re-piping and get 4-5 quotes. I reached out to the owner twice over the past two months to review the above concerns and he didn't bother replying, so obviously a company that prides itself on taking advantage of customers.

Alina B.

1/17/2021

Very professional plumbing company. We're able to make an appointment quickly and they gave an accurate estimate. Fixed all of our plumbing issues. Greatly appreciate that the technitions wore masks and footies in our home. Wouldn't hesitate to use them again. Thank you guys!

Loren S.

10/09/2020 12:00:00 SA

I give these high marks for really professional, friendly service. Prompt, too - they showed up on time within 24 hours.

We had a clogged sink drain and after two hours of work, they were unable to unclog it. They offered to do a hydro jet service with a master plumber the following day, for the modest cost of $1140!!!!

Needless to say I decided to go for a second opinion. Roto rooter showed up a short while later and unclogged the drain in 15 minutes. One guy, basic equipment, $299...done.

The only reason I'm giving them two stars instead of one is because 1) they were nice, and 2) they didn't charge me anything.

Very weird.

Lauren C.

3/16/2023

Olson Superior Plumbing was a pleasure to work with. I am highly skeptical on who I choose to work on our home, and after long hours of research of customer recommendations and reviews, I decided to go with Olson Superior Plumbing. By long I mean WEEKS not hours. We currently didn't have a plumber. I like building relationships with people/businesses, so I wanted to make sure they were a fit for not only the issue we had currently, but would be someone we can trust down the line in case other problems arose.

We were assigned Anthony to our case. Anthony did not just meet our expectations, he rose high above them. Anthony was patient, knowledgable, and above all trust worthy. He was respectful of our property and explained the process as he completed his work. Not only did he show us what was causing the issue, but educated us on how to prevent in from happening it again in the future. He was very detailed about how he wanted things completed and made sure everything was working properly prior to leaving, never rushing. He did not make us feel pressured into buying or upselling us on products, and we felt his recommendations were genuine and to the best of our interest.

A lot of times you hear the saying you get what you pay for, but this is not the case with Olson Superior plumbing. Olson's prices were highly competitive to other estimates we received - and they backed it with a 14 day guarantee. I definitely feel their service is gold star and that what you receive is worth so much more!

Bob P.

9/17/2021

Highly responsive, professional and competent. I have found my new plumber for everything.

Christopher S.

01/01/2020 12:00:00 SA

We had an emergency plumbing issue and Sam came by and fixed our clogged main in less than a half hour after arriving. He was also super insightful and pointed out other repairs we may need in the future. Will do business again.

SIeg S.

5/26/2023

I wanted to give a shout out to Bryan and the Olson team as they have recently fixed numerous issues in my home. Bryan was very respectful, knowledgeable, and persistent with fixing the plumbing issues that I had. I'm actually having Bryan come back to do additional work on my home next week to ensure my home is fully optimized concerning all of the home's plumbing. Really appreciate Bryan's help!

Shout out to Phil who also helped me out in the beginning of the project!

Cathy S.

12/05/2020 12:00:00 SA

I recently had a plumbing service done with this company and I cannot say enough about their customer service. I would definitely recommend them.

Bryan Z.

10/01/2019 12:00:00 SA

Anthony came by and was extremely professional, on time. we have used them in the past and has always came through quickly same day or early next morning. He showed us prevention from future plumbing issues and for that, I'm grateful. If we need them In the future for things I can't prevent, I'd never hesitate to call them. Thanks Anthony!

Kosal H.

11/15/2018

Amazing! I sent a message through Yelp at 1:30 AM for a water heater repair. He promptly replied and showed up next moring, ON TIME! Price quoted, was price paid. No funny business. Just a hard working and professional individual. Thank You!

Ben T.

08/09/2021 12:00:00 SA

Paul came to my home to remove an old pedestal sink and install a new faucet and vanity. He did a fantastic job. I will always be calling this company for all of my future plumbing needs!

Leah T.

12/31/2022

Olson Superior Plumbing saved the day! I had a leak in my slab and I had two other companies come out and they couldn't figure out where the leak was. Super frustrating! After wasting money with the other companies I was at a loss but my friend told me about Olson. I called right away and spoke with their dispatch. SUPER helpful and kind, and was able to dispatch someone the same day. Their plumber Daryl came out and did a leak detection, found the leak quick. To fix the issue, he had to reroute the line all the way across the house! Anyway, their pricing was the best I found out of the three companies, and they were quick and professional. Daryl even helped me with a loose faucet that had been bugging me for months, at no extra charge. These are good people. I definitely trust them and was money well spent. I'll be calling Olson Superior Plumbing from now on.

Richard T.

9/29/2019

Got Sam as my technician and could not have been more pleased. He was a true professional and could not have been more efficient. He was in to replace an rickety garbage disposal and did it within 30 minutes. They also offer flat rate pricing to ensure their customers don't feel trapped with by-hour rates that other plumbers utilize, which is great considering most plumbers charge emergency prices for Sundays! Above all, Sam provided an absolutely fine service with great kindness and consideration. I would definitely consider this company again for other future mishaps around the house.

Jimmy M.

12/12/2022 12:00:00 SA

I have used Olson for years and they alway do a great job. Today Anthony R contacted me on his way to my house so I could stay at work as long as possible, then quickly diagnosed my problem and fixed it. He was really helpful and clean too.

Adam W.

7/17/2023

I had a complicated problem with Noritz tankless water heater.

Josh Newton came out 3 or 4 times. I spoke with a field supervisor once and I think the owner.

I *think* the issue is fixed now. But through this process, I have been very impressed with the responsiveness and professionalism of this company. So professional.

Josh specifically was outstanding. You should ask for him. Knowledgeable, hardworking, honest. Really inspires confidence. Great work Josh!

Kimberly A.

01/10/2021 12:00:00 SA

The owner, Eric Olson, came to my house on a Sunday to replace a bathtub spout that had cracked. There was an unusual setup for this bathtub spout; it wasn't a standard exchange. I was very happy that Eric was able to come out on a Sunday, and he didn't charge extra. His charges were a third of the cost quoted by another plumber. Eric also took time to educate me on other plumbing issues. I will definitely be calling Olson Plumbing for future plumbing issues.

Yaneli G.

3/28/2022

The service was Excellent!! Everything was well explained before it was done. Definitely calling back if I need anything again. Thanks again Josh and Josue!

Gary K.

1/21/2023

Luis could not have been more professional, thorough, informative and kind! He was All Pro from start to finish. Olson Superior Plumbing was represented at the highest possible level by Luis - he is a second mile man!

Well done, Luis

Beth B.

8/25/2020

We're in isolation and were nervous about having people in the house. But we really needed some work done on our kitchen sink (one problem was a leaky pipe). So, we looked on Yelp and found Olson Superior Plumbing. Those 5-star reviews are absolutely right. Anthony Reyes from Olson Superior provided excellent service! He arrived on time and took the extra precautions needed to help keep us safe. Moreover, he diagnosed the problems (a cracked pipe and also a gap vent that needed to be cleaned out) and fixed them at a price we could afford! We are very grateful. Thank you Anthony (and your coworker)!

Blake P.

12/30/2020

Really appreciate the quick response, good communication, reasonable price, thorough and meticulous work by Charlie who was courteous and cleaned up the area much better than he found it...the issue was corrected completely to my satisfaction.
Olson Superior Plumbing is who helped us out a couple years back when we had a major leak in our master bathroom...we're repeat customers...we recommend their service.
Thank you Eric, Charlie, and the Olson Plumbing Crew

David P.

7/18/2020

Thorougly impressed with the service from this company. I had a weekend emergency and they were there in under half an hour. Courteous, professional, communicative, friendly and thorough. Price was okay. I was glad Anthony Reyes and Luis Barrios were there for me. I would highly recommend this company and team.

Steven S.

08/01/2020 12:00:00 SA

Great service. Garett called ahead of schedule to confirm the appointment and arrived on time. Completed the new toilet installation quickly and provided a quick check on the water heater and home water valves. I would highly recommend and will use again on my next plumbing project.

Yong Eun J.

11/11/2022 12:00:00 SA

Our food disposal didn't work. I can hear a humming sound coming from but the motor didn't move at all. Anthony called us and he explained every step to fix the disposal specifically. We were thinking about replacing it for over $600, he saved us! I cost nothing! He is just amazing and nice and super kind! 100% recommend!

Sunny S.

08/01/2019 12:00:00 SA

Anthony came as our technician and fixed all the problem we have super quickly! He also helped me identify some potential old joints in my place and taught me what to do if there is an emergency water leak. Amazing service.

Dan T.

03/12/2020 12:00:00 SA

Just had my sump pump taken care of by Jose and his partner. They arrived in a timely manner and was done very quickly, and I was able to avoid a flood in the garage. I spoke with James on the phone and he helped me throughout the process. He was understanding and reasonable with pricing. Thank you, Olson Superior Plumbing!

Patty S.

03/06/2020 12:00:00 SA

We called Olson's to convert a tub/shower to walk in shower for my 92 year old Mom. James & Nate did an awesome job & she is very happy!
We ended up having James do some other plumbing work & we could not be happier with the results. James always kept in touch to let us know arrival times. Always professional, experienced and respectful! We have also used Olson's for our rental property and will continue to use them in the future. Olson's will always be our first call if we need additional plumbing services! Thank You!

Joy F.

5/24/2019

Great and fast service from Olson Superior! I placed a request via Yelp, got a quote in less than 15 minutes that was reasonable and Charlie was here an hour and a half later! Needed an new hot water valve and had a minor leak under the kitchen sink. Turns out the leak was only the hose for the sprayer, so he changed the valve only for now - less cost for me for now! Will recommend to my friends for sure!

Linda M.

7/19/2020

We scheduled an appointment for repairing or installing garbage disposal, Eric sent his team very quick, did a good job and checked house water pressure...we will use them again when we need.

Andy Y.

05/08/2018 12:00:00 SA

Eric is a nice and knowledgeable guy. We had him over for a few basic plumbing repairs and he completed them with care. He helped educate us on some common plumbing issues to watch out for to save us money in the long run. His pricing was reasonable and we appreciated his overall jovial personality. Thanks Eric!

Joe K.

6/22/2021

We had water coming through our living room floor and I called the first leak detection company and they said it wasn't a slab leak. Another day went by and the water continued to come through the floor so I contacted Olson Superior Plumbing. They sent Anthony and he arrived on Saturday evening. He properly diagnosed the slab leak and explained the options I had. He returned on Sunday morning (which was also Father's Day) and repaired the leak. When I received the invoice for the leak detection, I questioned Anthony to see when they were going to invoice me for the repair and he said it was all included in the price of the leak detection!!! Not only did I receive excellent service and exceptional communication, but a great value for their service. I would recommend Anthony and Olson Superior Plumbing to anyone who has a slab leak.

Mel M.

06/10/2022 12:00:00 SA

I can't even begin to describe how ecstatic I am having our water heater working again. I went online and looked up the best reviews. When I called and he was so friendly. He answered all my questions and was genuinely so polite and patient. I was able to have someone come next day. Let me tell you Luis is amazing not only did he fix our water heater he showed me what the issue was and when I want to replace my water heater I will call them to do it. They have my full trust in Olson Superior Plumbing. Simple amazing. Thank you so much for helping our family out.

Robert H.

07/04/2020 12:00:00 SA

Olson is responsive, on time and on budget. Their quote was in line with others I received for the work. I would definitely use them again.

Jacquie M.

06/11/2023 12:00:00 SA

Highly responsive plumber - Patrick was very methodical and thorough. He diagnosed the leaking pipe in the wall and quickly got to work replacing the pipe. Patrick is very professional and polite. I highly recommend Olson
Superior Plumbing.

Ash A.

08/02/2023 12:00:00 SA

This was my second time using this company. The first time was for a tankless water heater and this time, to install 2 new toilets.

Bryan and Logan did a phenomenal job. They were knowledgeable, professional and personable.

I would highly recommend this business.

Kelly K.

05/09/2019 12:00:00 SA

They are the best! Our water heater would only work a few minutes then beep in error. We called multiple licensed companies and one told me the water heater wasn't the issue and another company came to check it but could not find the issue. Finally my husband spoke to Eric last night and he explained in detail the possible issues and solutions. He sent his tech Anthony this morning and he fixed our water heater in a few hours! He was so sweet and did a great job! We are so happy we found them!

Tekai L.

05/09/2023 12:00:00 SA

Among the 5 responses I received from Yelp for a plumbing job, Olsen Superior Plumbing came on top. The plumber showed up the next business day on time and did a great job. Eric, the business owner, also followed up with a call to ensure my complete satisfaction.

Bradley G.

8/29/2023

I was able to make an appointment as quickly as needed. Josh the technician was polite, professional and on time based on the window of time given- plus he notified me in advance of his arrival time. He explained the repair (and how I could do it the next time) and did a brief house inspection of plumbing and water pressure. I plan to keep using Olson for my plumbing needs!

SheilahMarie B.

3/27/2019

I CAN'T BELIEVE THIS!!! From the owner, ERIC to the dispatch LINDA, to the super amazing technician, ANTHONY, and customer service MARISSA ... all of them are very professional and caring!!! I am selling my house and had to close my escrow in couple of days, when the repaired toilet by my handyman broke right during final walk through, I need to get a plumber on that same day the evening I was arriving from a tiring business trip. My home warranty cannot send one on emergency, and I have to wait for few more days that will delay the closing of my escrow... I yelped and found OLSON SUPERIOR PLUMBING. I read their reviews and pronto! Anthony came to do the troubleshoot at 10pm that same night and replaced the toilet the following early morning. Their rates are the same no matter if it is daytime or evening. I have not seen a team of great professionals like this!!! Hats off the owner ERIC who instills great culture to this company. Also, because I was more than content, this was the first time I had to pull large bills from my pocket to tip a plumbing technician. I am happy as a clam! Thank you OLSON SUPERIOR PLUMBING!!!!

Joe C.

2/15/2020

Eric and his team know whats up. Reasonable rates, extensive knowledge and friendly plumbers. Eric sent Nate out do do some plumbing repairs to toilets and plumb a kitchen sink. Five stars all day. Stop looking and hire them.

Clement A.

08/05/2020 12:00:00 SA

Best plumbers in town. Quick, friendly, done right for the right price. Garrett did an amazing job.

Leo L.

7/22/2023

Bryan did a great job,he is nice and professional,only one minute to find which part is leaked and finished all job done within 1Hs.thanks Bryan.

Brad M.

1/22/2018

I discovered a leak on my water heater over the weekend. Called Eric on a Sunday around noon, and he was at my house within two hours and fixed the problem.

He did awesome work and his pricing is very competitive. If you need any plumbing work I cannot recommend them enough, I look forward to using them in the future as well.

I am not one to post reviews often but the work Eric did felt worthy of 5 stars.

Kevin L.

7/13/2023

We had a pipe burst in our home and Olson was quick to respond with a leak detection. In the end we ended up repiping for a great price. Olson was very responsive and reliable throughout. Will use and recommend for all future plumbing.

Dawson J.

5/28/2020

I accidentally busted a small PVC pipe in my yard late in the afternoon so I had to shut off my water. Called Olson and they sent someone the same day just a few hours later. Garrett was able to swing by and fix the problem. He even inspected the rest of the property and answered some plumbing questions for me. Will definitely call them again for any other plumbing jobs.

Minshik K.

12/15/2021

The whole process was very smooth and quick. Eric's response was prompt while we were discussing the job and pricing. Scheduling was very quick and the job was almost impeccable.

James S.

6/27/2023

Phil arrived at the prearranged time and completed unclogging the backflow valve in about 10 minutes. gave us suggestions for reducing a reoccurrence. price was right and I'm a happy camper with indoor plumbing.

John G.

9/25/2020

It's rare that I post any reviews on Yelp but I had such an outstanding experience with Sam and Olson Plumbing I had to say something. Coronavirus has forced me to work from home and Olson Plumbing was hired by my property manager to unclog the drain in my 2nd story laundry room and replace a toilet. Sam showed up on time, was clean, carried business cards, and worked quietly because he knew I was on conference calls. He was polite, professional, fast, and he left both the laundry room and bathroom cleaner than when he started the job. It's rare in this day and age to find people who go the extra mile but he did! Huge THANK YOU to Sam, you have restored my faith in contractors. Best of luck!

Matt K.

5/20/2021

When you realize your water heater is leaking and your garage is flooded, it's natural to panic! Fortunately we had already had a great experience with the team at Olson for a previous job, so they were the first ones I called. A live person picked up the phone at 6:30pm, and scheduled an appointment for the next day.

Unfortunately this ended up being more than just an easy repair - who knew that a 13 year old water heater would need to be replaced? My wife and I decided that our best option would be to upgrade to a tankless water heater, even though it would mean one more night without hot water. But true to their word, Anthony and Zack showed up bright and early to tackle the job. Old broken water heater out, pretty new tankless water heater in, and by early afternoon we had hot water again! They did a terrific job, with clean piping that looks a lot more professional than what we'd had before. Plus they left the garage cleaner than it was!

Kudos again to Anthony, Zack, Shane, and the whole team at Olsen for another job very well done. I hope we don't have any more plumbing emergencies any time soon, but if we do you'll be the first ones we call!

Kelli R.

11/02/2021 12:00:00 SA

Great, honest company! We needed a new water heater and Anthony Reyes, Olson's repairman, was on time, very courteous, thoroughly explained everything and completed the job perfectly. We've used Olson Superior Plumbing before and could not be more satisfied...again. Highly recommend this company and Anthony!

Jonah V.

06/01/2019 12:00:00 SA

Sam came by and was super helpful in replacing our water heater, fixing the running toilet, and stopping the shower faucet from dripping. Not only was he a super friendly guy, but was extremely professional, kind and knowledgeable. I highly recommend Olson Superior Plumbing!

Anthony T.

1/16/2020

Sink was clogged. After pulling apart every pipe ... I couldn't fix it. So, off to Yelp I went. I messaged Olson at 6:30am.
I received a response, a quote and a technician to the house at 7:30am same day.
Super amazing.
They (Nate) pulled apart and did a bit of the snake.
All is working.

Very professional.
Pricing was great and they accept credit/debit.
Also found out they are Noritz certified water heater certified.
Thanks guys.

Martha D.

6/15/2022

I used Olson Superior Plumbing for the third time recently, to install a new water heater at a rental. Luis and Johnny had to cut out an old valve and install a new one before the water heater could go in. Everything was going along fine until it turns out that the water heater was defective! No problem - they quickly went to get another and put it in. Luis and Johnny make a good team and were very professional but also personable. I also liked how the office backed them up by rescheduling their next job to another technician so that they could do their job without feeling stressed about getting to the next one. A great team of people and Olson Superior is my go-to plumbing company.

Dana M.

06/12/2020 12:00:00 SA

Hire this company! Great Great Great Great Great Service!

We are so very pleased with Olson Superior Plumbing.

I contacted them yesterday through Yelp about replacing a toilet and heard back right away. I was given an exact price for the job and solid suggestions (per my request) about toilets I might consider at Home Depot. Additionally, for only $30 more, they could pick up the toilet for me, deliver it, install it, and haul away my old toilet. SOLD! That's money well spent, as far as I'm concerned. I don't even know how to throw out a toilet. I asked a billion questions via Yelp and a Eric answered all of them patiently. They even had availability the very next day.

Today, our technician arrived with our new throne. He was polite, kind and decked out in a mask and boot coverings to protect us in these crazy COVID times. He didn't even flinch when one of our happy huskies bull-rushed him. (Sorry about that..) He quickly and efficiently changed out the toilet and left the work area pristine. In and out in about an hour, like a ninja.

Like you, I appreciate good service. It means a lot to me when a company does exactly what they say they're going to do. I wish that happened more often than it does. We have found our go-to plumbing business and will be posting about them on our neighborhood Facebook page so my neighbors know about them too.

Hire this company. They're good people.

Kevin P.

1/18/2023

Emilie was a great help! Would recommend to anyone who's looking for a trusted and reliable plumber with quick responses.

Kathleen A.

3/22/2023

Olson Plumbing responded quickly to my problem; a clogged kitchen sink, The plumber, Phil, was a seasoned plumber and personable. He cleared my clog and installed a beautiful, new Insinkerator disposer. The folks at Olson Plumbing are good, reasonable people. I would definitely hire them again.

Gavin T.

06/09/2019 12:00:00 SA

Awesome experience! Called and had someone at my house within 20 minutes. Charlie my technician was 5 stars he explained everything to me fixed my water heater issue and took time to check everything to make sure it was functioning properly. Thanks Charlie and team!!

Christopher Z.

1/22/2023

We've had them repair several issues but recently, Daryl replaced our pressure valve and tankless water heater. He thoroughly explained everything and answered all my questions. Very satisfied and if we need a plumber in the future, we will call Olson and see if we can get on Daryl's schedule.

Rosa H.

1/16/2023

They were very responsive and scheduled me right away. My shower is fixed and hot water is running again. I would def use their services again.

Lindsay F.

3/25/2018

I manage a Great Clips and we had our very old water heater stop working. We called around to what feels like all the water heater pros. Spent all afternoon getting quotes and reasons why it would take a week to get someone out to fix or replace it. Called Olson Superior plumbing and he had a very straight forward cost and said he could be there within 2 hours! We had a new water heater and a little needed education on how to do maintenance on it every 6 months to help with the longevity of the heater! Will be doing business with them again! Thank you!

Bob N.

04/10/2023 12:00:00 SA

We had a kitchen sink drain clog on a Saturday and called a couple of other services. Calls went to voice mail. When we called Olson Superior, an actual person answered the phone and took our information. I explained that I hoped to be able to get the repair and still attend an out of town event. They assigned a technician and gave us a time estimate. It would have meant going late to the event. But I fully understood that they were pretty busy and I hoped for the best. One of their technicians, Reyes Martinez, was not the assigned technician, but was able to take the call early and came out and fixed our problem. He was professional, very tidy and cleaned up nicely after his task, and worked hard to get our problem fixed on time. He even offered advice how to avoid blockage in the future. I had never used Olson before, but they will be my 'go to' company from now on. Thanks Reyes and Olson Superior.

Candice H.

06/11/2022 12:00:00 SA

Had an emergency clog and customer service was very responsive and was able to get a technician to come under 24hrs. They also gave me a quote ahead of time.

The technician, Lyle R, came on time and was very professional. He gave clear instruction on what he planned to do and gave us tips on how to handle future emergencies. He unclogged the sink by using a snake and let us know what he found along the way. His work seemed thorough and makes me confident that the job was done well. He also did a free inspection of the rest of the house, which I also appreciated. He completed the job well and our sink is working again!

Great, reliable, friendly, and reasonably priced. Good to know we now have a go-to plumbing service. Thank you!

Andree M.

7/15/2020

Not being able to shut the water off in the shower resulting in turning off the water in the entire house was a nightmare with 8 people not having toilets etc. I called Olson after receiving no call back from other plumbers and a human being actually answered the phone. She told me she would have a technician within 2 hours. Garrett arrived in 30 minutes. He replaced the broken cartridge and had the water back on in less than 30 minutes . Hero of the day. I will used this company again

A G.

03/01/2020 12:00:00 SA

Great service, highly recommended! My water heater had to be replaced due to the internal pinch leak. Call service was very responsive (I spoke with Marissa), and it took an hour for Samuel to come by, with the availability to start the work the following day. Samuel walked me though different available options on the market today, lining up pros and cons for each. I ended up with regular water tank. Prices comparable with other plumbing companies.

Anthony S.

10/02/2022 12:00:00 SA

So I got in over my head... I removed my toilet only to discover that the toilet flange was far below the finished floor and no amount of YouTube and flange raiser kits could save me. The flange had been improperly installed and the flange screws were not being reasonable. Alas, I had to turn to the professions. I sent out a request for quote and Olson Superior Plumbing quickly headed the call. Olson Superior Plumbing answered my request for help with a few follow up questions. After a few back and forths, I had a quote in hand. Within another few minutes we had set an appointment to resolve my toilet issues.

Let us fast forward to the day of reckoning, my technician Bryan gave me a call to confirm I was home and let me know he was only about 20 minutes away, to which I thanked him and immediately called him by the wrong name. Bryan rang my door bell exactly when he says he would. After having a good laugh about my mistake he got right down to work. Within only a few minutes of inspection, he provided me an exact breakdown of what needed to be done and let me invoke the original quote was accurate. From there he got to work and before I knew it I was heading the sweet sweet sound of a proper working toilet.

We had a quick conversation about what all had to be done and he asked me if there was anything else I needed done. As it turned out, I had completely forgotten that I needed to have a couple other toilets sealed around the base. Bryan let me know that would be no problem and provided me with the additional pricing. We came to a final price and within another 15 minutes or so, he was done.

While Olson Superior Plumbing wasn't the lowest quote I received on Yelp, I'm extremely happy with both the quality of workmanship and how easy they were to work with. I'll defiantly be using them in the future and refer folks to them. I'll also make sure to request Bryan in the future as well!

Ed S.

12/27/2017

Very responsive and helpful. Eric provided great advice and tips before we decided to use his services. Once we agreed to use him, he was on time and fixed the problem as scheduled. Great customer service.

R T.

4/16/2022

I had a concerning leak coming out of one of my shower tiles. Lyle from Olson Superior Plumbing came out and was extremely thorough in investigating the root cause, running tests, and ultimately making an assessment and recommendation on the issue. He was polite, patient, and did a great job explaining his thinking as he went along.

He also helped me de-scale my water heater and walked me through the process for my own future reference. I've had nothing but positive experiences with him and I'd highly recommend Olson Superior Plumbing's services!

Wen-Chun F.

2/17/2020

Its ironic that my last mesaage from them was yes I will be there because thats exactly what DIDN'T happen. I had a 230pm appointment confirmed for today. I called the company around 240pm just to make sure I was on their schedule. They said they would contact the technician and call me back. At about 310pm i got a call back from them saying the technician would arrive in 15 minutes. 45 minutes later, at 355pm still no one. I called the company again and they said they would contact the tech and see where he was. Another 30 minutes passed, still no sign of the technician nor did i receive a call back. I called and was told the technician had to return to a previous job site due to an emergency (not a good sign?) And would not be able to make it to my appointment. The reason she didnt call me back was because she was trying to see if someone else could head my way, and she was waiting to hear back.
So two hours wasted waiting outside the house (its a rental property). Later they called me back and said they were sorry i had to wait and asked if I wanted to reschedule for tomorrow at noon. I told them I was going to attend a funeral and wouldn't be available and if I needed their services I would call them.
I know there are unforeseen circumstances and a very good reason why the tech didnt show up. But at least call me and let me know.

Alyssa A.

8/26/2020

Do not use this company if you want to save yourself a headache.

My boyfriend and I are brand new first time homeowners that just settled into our house just around three weeks prior to the events following.

We needed a new water heater and decided to upgrade our outdated water heat and relocate a new tankless water heater in our attic. Olson Superior Plumbing should have known better that this job was required to have a permit and they failed to obtain this before they started working on this project. They said we didn't need the permit for this type of work. They also didn't provide us a copy of the contract before the work started to detail what was to be completed.

To top that, an old asbestos pipe was behind it and they somehow found it necessary to remove it to complete the job. You know what these con men did? They set up an appointment with someone they claimed they'd worked with many times on various jobs but didn't know personally to handle this work. Later we found out that they had a connection on Facebook, of course. So they set up this appointment after assuring us these people were licensed, but really what they were doing was making it a quick job to get their buddy around $800 in cash real fast and to complete their four thousand dollar job in a hurry as well.

So they had this supposedly licensed contractor come to our house with his partner, improperly remove our pipe by cutting it with power tools, not wrapping it and walking through our home with an exposed pipe. They assured us this pipe only contained less than 1% asbestos and that they did this all the time. They never actually even tested this of course because they aren't licensed for abatement testing either so how would they know just by looking at it??? We questioned their methods throughout the procedure and ended up paying them, which was a huge mistake.

We then had to test everything and pay for a procedure 5 which Eric doesn't claim any responsibility for, even though him and his team scheduled this unlicensed contractor into our home. They repeatedly reassured us that he was someone they worked with on many jobs prior, that he was licensed, however in reality none of this was actually true and ended up endangering our family and costing us $11,000+ for cleaning up their dirty work.

They only provided us a scant contract when we reached out to them multiple times after the work had already started and the improper abatement took place. Once we had our procedure 5 we started reporting them to CSLB. Olson Superior Plumbing started being active with us ONLY when CSLB began to intervene and mediate this terrible situation. Finally after they were contacted by CSLB did they dissolve the contract so we could finally be done with one another. Let our experience be a learning lesson for anyone even remotely thinking about working with this awful company.

Jake B.

9/17/2022

Olson is a team or knowledgeable people who do great work. Lyle just installed our new water heater in no time at all. Very glad I trusted Olson with our plumbing needs.

Chris B.

4/29/2023

Helpful and friendly on the phone, provided flat rate pricing, live update text service, and very quick response!

I called at 330PM with a clogged kitchen sink and set up an appointment for 4 to 6PM for service. I received a live text confirming my appointment after scheduling and then was updated at 3:50 that Zach Bosco was already en route to my unit to assist me which was much earlier than the projected window.

Zach Bosco got here, quickly diagnosed the issue, and fixed it within 25 minutes. Zach is extremely friendly, professional, and knows his stuff! He provided a 10/10 experience and I hope you're lucky enough to have the chance to work with Zach if you find yourself with a plumbing emergency!

This experience was 10/10 and it couldn't have been any easier, quicker, or successful. I am wildly impressed with Olson Superior Plumbing and highly recommend this business to anyone in need of plumbing services.

Luana L.

9/17/2020

Awesome service! They were at my door within an hour of my initial call. Samuel was knowledgeable and thorough and my problem toilet is now working perfectly! I will definitely use them again.

Jeannie J.

1/28/2021

Never use this plumbing company! If I could give 0 starts I would. They are the worst. And super expensive compared to other plumbers I've used. I had Olson come out to my rental property to fix a clogged toilet. They unclogged it, but also said I needed a flange riser kit because water was leaking out of the bottom. They charged me $700 and what they installed was substandard. Two months later, they came out because the toilet clogged again and was leaking out of the bottom. But they don't warranty their work. (Should have known better than to trust a company who isn't willing to guarantee their work!) It took them 3 different service people and 3 days to get out to the unit with a camera to look down the pipes. The first 2 service people either didn't come with the right equipment or didn't know what they were doing, gave me two opposing opinions, but ultimately didn't do anything; just a huge waste of time. The third time they sent a master technician, who promptly left and had 2 other technicians do the work. They refused to use a camera unless I paid for a costly hydrojet at $1140. I didn't need they hydrojet, as I recently had another company do the hydrojet for $200. But I felt I had to finally had to let them hydrojet so they would use the camera to determine and fix the actual problem. And when they used the camera, they never found the reason for the blockage, the toilet remained blocked, and they still charged me $1140. I had to have another plumber come out to find out exactly what and where the problem was and to fix it. And although a more costly problem, the price for the repair was half the price quoted to me by Olson Plumbing. Finally, when I spoke to them about reducing their bill given the substandard work and delays, they refused. Thoroughly terrible experience. Now, I am left with suing them for damages. Don't waste your time or your $$. Go with someone else!

Vinci S.

06/04/2020 12:00:00 SA

This company is by far, the best plumbing company I've used. They worked and worked to find the leak, going above and beyond what was expected! James was absolutely awesome!! We won't use anyone else!!!

Lianne N.

5/21/2023

Our plumber, Bryan, was very knowledgeable and professional. Hi figured out the issue right away and thoroughly explained options to address and fix the problem. He answered all our questions before, during and after the work. We're very pleased with his work.

Rick N.

8/29/2022

After noticing signs of water damage on the ceiling of our garage, the blind search began for a company to perform a leak detection, identify the root cause and provide an estimate on repairs. I turned to yelp to get estimates from several plumbing services. The estimate for leak detection services ranged from $200 to $500+ and (1) based on yelp and google reviews, (2) my experience on the phone with Lexie to describe the issue and what to expect and (3) the price estimated (which was not the lowest nor highest), I selected Olson to proceed with the service with Daryl Grimble. Daryl clearly explained his approach towards the investigation and only after we gave the go did he proceed to cut sections of the drywall in order to root cause the source of the water damage. Even after confirming there were no pipes behind the drywall that could have caused the leak, he pressed on to ultimately determine the most likely cause was due to the weatherproofing around the sliding glass door. We were satisfied that the root cause made sense and now know how to proceed separately to address the fix. Daryl took the time to clearly communicate the thought process at all steps along the way. He also took care to cut into the drywall in a way to make the subsequent drywall repairs as easy as possible and afterwards vacuumed up the area. In the final report, he also included images of the findings to clearly document all areas. His professionalism, respect for property and attention to detail makes it an easy recommendation for future services.

James C.

02/11/2018 12:00:00 SA

We decided to replace multiple toilets. Most of the plumbers we contacted gave us quotes that we considered to be pretty unreasonable. Some of them did not respond at all after knowing that we had some unique one-piece toilets that we wanted to install. We eventually contacted Eric and he gave us a very competitive quote over the phone and we trusted him with his experience installing such toilets.

When Eric arrived on the site, he gave us very clear explanations about what might be the complications for installing the toilets that we have. We really appreciate that Eric took the time to do this so there is no surprise down the road. Once the job started, we were very impressed with Eric's skills and professionalism. Most importantly, Eric showed tremendous respect and treated the site like his own house. There was no mess at all in the restrooms and there wasn't even any mark or dent on the wall after he moved multiple toilets up and down the stairs.

We felt very fortunate to have a super friendly, honest and professional plumber like Eric to help us complete this project. We will certainly call Eric again for ANY plumbing needs and will refer him to friends and families in the future.

Ali M.

12/06/2022 12:00:00 SA

Although the job proved to be much more difficult than originally expected, they stuck to their original estimate and fixed the problem.

Bud S.

5/18/2021

Excellent service from Lyle, who installed two Moen faucets in our bathroom.
The flat rate quote was not the lowest, however it's comforting to note that this firm guarantees its work.

Laura B.

5/20/2021

Thanks so much to Olson Plumbing for sending someone out so quickly to fix my drain clog. Lyle was super respectful of my home, quick and clean! I appreciate a great professional, and I definitely got one here. It's so important to have people you can count on and trust when you bring them into your home. I highly recommend Olson AND Lyle!

Jennifer C.

5/22/2020

We received a quote from James about a month ago, and I can't say enough nice things about him. He's knowledgeable, direct, and was kind and patient with my (many) questions, even answering them late in the evening. He quickly pointed out how our previous whole house filter had mis-installed pipes, and explained how he would fix them. Anyone would be in great hands with him!

Robin B.

6/24/2021

I contacted Olson Superior Plumbing to have a kitchen faucet replaced, as well as to have one of our toilets looked at as the tank was not consistently filling when it was flushed. The gentleman I spoke to was very friendly, and was able to send out two technicians on the same day I called. The technicians were great. They gave me a 30 minute window before they arrived and were informative about the work they would be doing. The work was completed within 45 minutes to my satisfaction. However, I was very disappointed with what I was charged. The gentleman I spoke to on the phone, Eric, told me they would charge $189 for the faucet, but he WOULD NOT charge me an additional $189 for the toilet based on the details I gave him. Eric stated he would discount both services and throw in a free home plumbing inspection since I was a first time customer. My final bill was approximately $350. The technician explained that I was given 10% off the entire service, not what had been discussed. I reached out to the owner, also named Eric, who was initially very responsive and said he would review everything and get back to me ASAP as he wanted to make sure I was happy. Three days, and one follow up later, nothing. Needless to say, I'm very disappointed in how my concern was handled. I'm happy with the work, but I won't deal with a company who doesn't value their customers.

Crystal Y.

11/08/2021 12:00:00 SA

I had a great experience with Lyle from Olson plumbing. He was very reliable and trustworthy in fixing some of my water leakage problems. He called 20 minutes prior to arriving, was professionally dressed and wore booties into the house. He did a complimentary inspection of my plumbing system and brought up some of the culprits which could be contributing to the water leakage and increased water bill. After we agreed on the repairs, he completed them speedily. He was also very honest, providing opinion about what repairs were urgent and which could wait. Even my pup loved him! Really enjoyed my experience and will recommend Olson plumbing to friends and family.

Minh T.

4/18/2020

James and Anthony came out to flush my tankless system. They had great communication and set proper expectations. Hey were friendly and wore masks to keep us all safe. The best part about it was that they offered to show me how to do the job myself, and to me, I prob won't do it myself but by them doing they they built a really great loyal customer. They also walked me through ate by step and advised me on other things son the house that I should look keep in mind. When they left, they offered to do a home inspection that included looking under sinks etc which I did not take advantage of because I just bought this home and got an inspection recently, but nonetheless, would be a great offer for those that need it. Thanks gentleman!

Tyler S.

9/26/2021

Anthony is fantastic. Installed new faucet and disposal with no disruption. Professional and courteous

Chandra R.

10/27/2019

James did a fantastic job of installing our tankless water heater. He was very professional and left the garage in an immaculate state. This was a specialty installation with several roadblocks but he just powered through and got the job done late into the night. Would highly recommend their services.

Ms S.

11/01/2021 12:00:00 SA

Tony visited from Olson Plumbing, did a great job. Very professional and knowledgeable. In less time he figured out the problem and resolved it.

Nick C.

7/13/2019

We recently hired Olson Superior Plumbing to replace a laundry drain pan in our home. They were able to schedule the job for the next day which was much appreciated. The technician (Anthony) arrived ahead of schedule, was super courteous, and was able to troubleshoot and fix an issue related to our specific drain pipe. After the work was completed, our replacement washer and dryer was scheduled to arrive the next day, so he called to follow up to make sure everything was in place and fit properly! The work and accommodation is very much appreciated and I'd gladly hire Olson Superior Plumbing again.

Mindy S.

7/27/2022

This was one of the best interactions I've had with a plumbing company. They were easy to get a hold of over the phone and had a great flat rate pricing on replacing our water heater (that beat other quotes by $200+ for a better quality water heater). We were able to get an appointment first thing the next day with a 2 hour appointment window from 8-10am.

Daryl showed up promptly at 8am to our surprise (when do you ever get so lucky as to have them show up at the beginning of the window?) and was quickly got to work. Our water heater was a pain to replace: we're on the second floor, it was twisted sideways and hard to get to parts, things needed to be changed and added to install the new one facing forward, additions were needed to get it up to code, he even added insulation to pipes. They were true to their word and instead of dollar signs adding up each additional line item was deducted from the total to make sure we paid what we were quoted over the phone.

As we were wrapping up we asked Daryl to look at a couple other things before we list our condo for sale. We had a leaky toilet that needed a part replaced and the shutoff valve was broken and needed replacing which he did for a reasonable price, discounting some of the normal cost since he was already there. We also wanted our gas fireplace looked at to make sure it was working (it was, the gas to it was just turned off which he showed us how to do) which he didn't charge us to do.

We are so impressed with the integrity of Daryl and Olson Superior Plumbing. We could have easily been nickled and dimed to death but he really took care of us without gouging our pocket books. We will be recommending them to anyone who asks again and again.

Yun L.

8/18/2021

Olson team just replaced 40+ feet cast iron pipes with ABS for us in Laguna Beach today. Eric, Jose & crew did a great job.

George M. Stavros S.

07/07/2022 12:00:00 SA

I had my noritz tankless water heater serviced by Anthony. He did a great job on the unit. He has an excellent work ethic and would recommend him to anyone who needs plumbing service. Anyone looking for a tankless I would recommend a Noritz unit. They are located in Fountain Valley. They have good customer service. They helped me to diagnose the problem over the phone. I went there and got 3 parts they said I needed before Anthony arrived.

Chi L.

7/23/2019

Called for a new toilet system installed. Anthony came to my house to install the new one and removed the old toilet. He did a very good job in less than 40 minutes. He is very friendly and courtesy. I highly recommend their services. Their price is reasonable

Eric M.

02/09/2023 12:00:00 SA

This company is more than great! Really excellent service with professionals who go above and beyond what's asked of them. Requested a quote from Yelp and received a response within minutes. Scheduled an appointment with them for next day. Our plumber Reyes contacted me prior to his arrival which was right on schedule if not earlier. Quickly provided the troubleshooting and assessment necessary for the issues reported. Then explained multiple options for me to consider that best resolve the problem overall. After he helped fix all our faucets/shower head pressure and adjusted the toilet floats and replaced all the flappers in our toilets just to help stop the leaking I reported from our toilets. I would definitely recommend this company to everyone and keep them as my go to plumbers from now on. Thanks so much Olsen and Reyes for the best service! Will contact you again soon for our upgrades.

Russ H.

3/15/2019

We called after our shower faucet began leaking several days ago. Anthony was out to the house within 3 hours of our call, diagnosed the issue, got the parts, and fixed it quickly and in a very professional manner. I couldn't be happier with the service we received. Thank you Anthony and Olson Superior Plumbing.

Jeff L.

11/23/2022

Very responsive and friendly, highly recommend.
Replaced shower faucet cartridge. Price was fair, they are on time and good communicators.

Kristi C.

6/28/2020

I reached out to Olson Plumbing on Saturday night in the evening via Yelp, regarding a clogged shower. Eric responded in less than 5 mins and arranged for a technician to arrive on Sunday morning to our home. Josh arrived prompt and was wearing a face mask and booties for our carpet. Josh and Eric the owner were very helpful and informative. I highly recommend reaching out to Olson Superior Plumbing for your needs!

Rob B.

03/08/2018 12:00:00 SA

Stop looking for a plumber!

You just found the one you will want to call. Quality work, fair prices, personable, reliable, honest, and the patience of a saint. Let's face it, the last thing anyone wants to spend money on is plumbing repairs (especially preventative maintainence). Eric took the time to explain what repairs were needed and why (and didn't try to sell me a bunch of stuff I didn't need like others contractors have done), gave me a fair price, and did a good job. What more can you ask for?

Ed Y.

02/09/2023 12:00:00 SA

Good reliable plumbing service. Used only once. Great communication with company and with tech. A bit on the expensive side though.

Charles M.

11/26/2018

Outstanding service! Eric, Efrain, and his crew did a great job and delivered in less than 24hr notice. Helped my family move into a house that a previous plumbing job failed to deliver on. Didn't gouge on price and did professional work. Even came back free of charge to follow up on a small / slow drip on our kitchen drain, showed up on time every time and communicated proactively and consistently. Highly recommend. Recently relocated to Mission Viejo.

Jerry F.

12/21/2020

Charlie from Olson Plumbing was great. He was super friendly and did a fantastic job. Couldn't be happier with the wrk he did for me.

Ian C.

8/15/2019

Prompt service from Olson Superior Plumbing this past weekend and James the Plumbing professional was excellent at what he does. Kept me informed of the timing and very helpful with the issues we had with our kitchen sink. I certainly would recommend the team without any hesitation

Susan A.

1/23/2018

So impressed with Eric and his professionalism. He returned my request for a quote within 30 minutes. He was thorough in making sure he knew what I needed done. He showed up on time and completed the job in a timely manner. On top of that he kept things neat and made sure everything was cleaned up when he finished. I will definitely call him again!

Brandon N.

3/20/2019

Just had my garbage disposal replaced.Found Olson Plumbing on Yelp. Gave them a call.. Samuel Wingenbach was my technician. he showed up on time and was dressed professionally. He was very courteous did a great job was efficient and cleaned up well after the job was done. I would recommend Olson to anyone who needs a plumber.

Doug L.

8/31/2020

We had a significant leak under our sink and needed a plumber urgently. Home warranty couldn't get there in under 24 hours so we called Olson. The repair was quick, professional, and effective. They were also helpful addressing an unrelated second leak a few weeks later. Fully satisfied with their work.

Shana B.

9/23/2022

Love Olson Plumbing! Feels like a good ol' small town neighborhood plumbing company - have used them countless times over the last 1.5 years and have had a wonderful experience every time. Customer support is awesome, scheduling is great and every guy who has come to service/support has been amazing -- the last few times we requested to work with the same gent (Lyle) who is the absolute best! Cannot recommend this company enough! 5 stars all around.

Ryan T.

12/27/2017

Will call Eric with ALL my plumbing needs. He provided a service unlike any I've ever experienced. We moved into a new home and couldn't get hot water going. I sent a request to several companies on yelp. They all responded with their service fee price. Eric responded that he would be happy to call me and try to walk me through the problem for free. I sent him my phone number and he called me immediately (at 10:00 pm) to spend 20 minutes on the phone getting everything fixed.

Honest, helpful and extremely knowledgeable. If you live in OC, use this company!!!!

Lulu C.

1/26/2020

Disappointing customer service. Initially they were very punctual and responsive, but when it came time to begin the job, we waited over three hours for a tech to come and the tech never arrived. Ended up calling someone else to fixed the job right away.

Christina P.

06/10/2019 12:00:00 SA

AMAZING SERVICE!!! Eric truly showed us today that human kindness can still exist in a business world. We were concerned about a possible leak behind our washing machine. Eric immediately took my husband's call and walked us through some diagnostic steps to rule out any serious issues. He was very patient and helpful and was able to help us resolve the issue over the phone quickly. He could have scheduled an appointment to troubleshoot the issue, but he saved us money but consulting with us over the phone. We were extremely impressed by his kindness and professionalism and will definitely use Olson Superior Plumbing again if we have any future issues.

Kelly S.

7/29/2022

I've had nothing but great service with Olson Superior Plumbing. They are quick to respond and calm your nerves with late-night emergencies. The team is kind, generous, and thorough. Eric is always happy to help in any way he can. Daryl quickly found the source to our leak and explained what was going on in a manner that was easy to understand. He even made extra time to address some issues in our home that were unrelated to his visit. They are very reasonably priced and always happy to help. Highly recommend!

Dawn A.

12/27/2022

I needed a new plumber and I am so happy to have found Olson Superior Plumbing. I needed a toilet replaced. Lexi and Emily were great with scheduling and communication. I loved getting the email and text notifications. Lyle and Johnny arrived right on time. They did a wonderful job with the install and were friendly and professional. Pricing was reasonable and fair. I could not have asked for a better plumbing experience. Highly recommend!

Chris Y.

02/08/2019 12:00:00 SA

I needed a toilet to be reset following a flooring remodel. Called Olson Sup Plumbing and was able to get a same day appt within the hr. Talk about quick service. Sam the plumber came to my house in no time and reset my toilet without issues. He was courteous, friendly and professional. Very pleased with the service.

Sarah M.

12/08/2020 12:00:00 SA

Unfortunately due to a large miscommunication with our property management Olson Superior Plumbing was not the one to replace our water heater. What I do know is that they are EXCELLENT with their customer service and prompt communication. From the first moment we talked we already wished they were the one fixing the problem. Garrett and Jacob were both kind, helpful, and knowledgeable. We will definitely be requesting them for future services.

Armando E.

7/20/2023

Unprofessional, switch and bait pricing with misrepresentation. I would not trust this company!

Kelli G.

1/23/2020

Very happy with Olson Plumbing! I called on a Saturday morning in need of an emergency repair. They gave me the exact price over the phone and were able to come that day. Charlie arrived within a couple hours and took of the issue in 20 minutes. Thank goodness, because we had to turn off our water until this was fixed! Thanks for your help.

Mike R.

02/09/2023 12:00:00 SA

Daryl was fantastic. Did perfect job of installation of tankless water heater, and even went above and beyond to show me how to use some of the functions. Clean. Professional and on time. I highly recommend Daryl and Olsen plumbing.

Travis R.

6/13/2021

I called Olson Superior plumbing to perform a leak detection. Anthony and Zack were sent to my home to diagnos the problme. Both were extremly professional form the start of the visit. They did everything they could to determine if there was a leak in my home, taking measures to make sure that there were no unnecessary cuts into any drywall before it was determined that the leak was located. They made sure the proper equipment was used in finding the leak in my home. Anthony and Zack made me very comfortable that my issues would be addressed correclty. I am very pleased with the service that i was provides and would highly recomend Olson Superior Pluming and was very glad that Anthony and Zack were sent to my service call.

Patricia E.

08/07/2019 12:00:00 SA

My experience was absolutely amazing. This is by far the best plumbing company I have ever used. Anthony was assigned to my case and I couldn't be happier. He was very professional and very honest. He took the time to explain the entire process of what was needed and how much time it would take to complete the project. He was very much on point. This is a very honest company and I plan to hire them again to change some faucets in other rooms. Anthony is definitely a great asset to this company. I highly recommend this company!!!

S M.

06/07/2019 12:00:00 SA

Wow, what a great experience! Called in and spoke to Marissa thinking I'd have to schedule something for Monday. Not only was it same day, she said she had availablity within the hour. I was skeptical but scheduled it. Within 20 minutes, James called me and let me know he was on his way and would be here in 30 minutes! Kind of in disbelief and he arrived and one of the genuinely nicest guys I've met. Conducted the work within about an hour and showed me some tips to watch out for and this was super reasonable pricing. Best plumbing experience ever and now I've written this review. All within less than 2 hours of me calling. Got a customer for life.

Jonathan D.

11/14/2022

Installed a toilet that has been leaking. Called ALL DAY Sunday and left messages with NO response. Called Monday and was told that no one was in the office Sunday to answer the phone. Funny your website and vans say 24/7. Then I finally get called back and get set up from 3pm - 5pm. No call / No show / Not answering their phones. This is absolutely awful service especially for a company whose slogan is People over Plumbing.

Bob V.

8/16/2021

I had a pretty complex issue with a freestanding tub where the jets stopped working. I must have called a dozen plumbers, and nobody wanted to touch this thing...until I called Olson Superior Plumbing. They came and offered a free estimate. Phil really took his time to understand the situation, and despite having a suggested remedy from the tub manufacturer, he went above and beyond to find a better solution. I'm really impressed.

Debbie H.

3/26/2020

Great experience. I requested a quote via Yelp to replace a garbage disposal. They replied promptly with a competitive price for installation. I let it drop because of the COVID 19 pandemic. A week later, they followed up and sent me a nice (not pushy) message to see if I was still looking for the service - they were still working and had same day or next day appointments available. I was able to set up an appointment online via Yelp messages. Nate came out and replaced the garbage disposal. Very nice, efficient and clean. As part of their service, he checked my water pressure and found it way too high (this can cause pinhole leaks in pipes). He was very pleasant and patient as I found my own gauge to see for myself and make sure my gauge was working correctly. (I hadn't checked it in quite a while.) He was able to replace the pressure valve in the same visit, likely saving me from another future expensive slab leak. Thanks Nate and Olsen Superior Plumbing!

Phil S.

1/16/2019

I used the service through Yelp to solicit quotes from three different plumbers (I was able to do this because I had securely patched a pinhole leak in a copper pipe with a piece of rubber and a hose clamp.) This first response was Olson looking for a picture to provide a quote. I took the picture and was then given a $625 Flat fee to fix. I knew that was WAY to high of a quote so I replied back and said I was not in a hurry and just looking for a better price and asked if they wanted to stop by to take a look. The next reply a received was that they don't need to stop by that the pictures were sufficient but now the price dropped to $425. (probably because it was not an emergency and I was not in a hurry)

In the meantime another 4.5 star plumbing company sent me a message stating they would come by and give me a free quote. They stopped in the next day, looked at the simple pin hole and charged me just $225 parts and labor. They were super friendly and professional.

It's really disappointing that plumbers or at least Olson (typically have you when you are in a bad spot with water running all over the place) and try and take advantage by just throwing out a high bid. In my case $625 which changed to $425 and ultimately I paid $225 for a simple pinhole.

Kiran G.

3/30/2022

Our water heater went out, so of course we called Olson. I have used Olson in the past for a different issue & they came highly recommended by locals. We attempted to fix the water heater but unfortunately it was beyond repair, so eventually replaced it. Lyle was our technician and he was amazing! Detailed, very pleasant, honest and tidy. I was very indecisive throughout the process as I wasn't sure if I wanted to go with a traditional tank vs. tankless water heater and Lyle, Shane and Emilie were so so patient with us. Thank you for everything! We will definitely come back to Olson for future plumbing needs.

Ed B.

10/15/2019

I needed a new water line from the meter to the house due to a leak. Anthony and James hit a home run! They did exactly what they said they were going to do. Excellent attitudes and they did a very professional job. I'm an engineering manager and very pickey. They even added a second cut-off valve to shut off the sprinkler system. They just did it because it was the right thing to do. I didn't have to ask. Very pleased!!!

Alexis C.

6/29/2023

We reached out to Olson Superior Plumbing to replace a toilet valve. The operations team was responsive even in the evening and we were able to schedule service within 24 hours.

Thank you Emilie, Josh, and Aaron for your assistance!

Craig R.

07/08/2020 12:00:00 SA

Olson Superior Plumbing removed my old toilet and installed a new one. I purchased the new toilet from an on-line vendor and had it setting in my garage before start of work. I was taken back when Nate (the plumber) informed me of the additional charge to install two plastic flange risers to prop up the toilet about 1/2. This was needed because of the flooring that was added on top of the original flooring. These flange risers cost about $4 each and are very simple to install. The company's standard price for this (parts and labor) is more than the price of the entire toilet installation. This would have been good information to know when I made the initial call to Olson. Make sure you ask about all potential additional costs before you schedule Olson. On the good side, Nate and his partner did an excellent job with the toilet removal and new toilet installation.

Krysia F.

8/25/2020

We had a lot of plumbing work and called Olson Superior Plumbing on a Friday. They sent Garret, who was wonderful on the next day, a Saturday. He gave us a fair estimate for all the work that needed to be done. We ended up breaking up the work in two segments. We are very pleased with the toilet replacement that was done and the tankless water heater flushing that was well over due.

Eldad Y.

1/22/2019

Olson was nice and Curtis, eventbouht he didn't need to he offered to call and try to troubleshoot over the phone to see if it's worth calling a plumber.
That says a lot about he business owner and his honesty.

I was able to fix the problem as I found it was something pretty simple (forgot to open the hot water hahah...)
Thank you Olaon plumbing.
Will definitely call you next time we have a problem

Kevin F.

11/25/2018

I had an error code on my tankless on the weekend leaving me with no hot water. Eric came by to fix it and saved the day. I'm in construction myself and appreciate the kind and quick service that he provided. Super nice guy with lots of knowledge in many trades. I would definitely recommend this company and will use them again for any other plumbing issues.

S A.

9/29/2019

Tenant found a leak today (on a Sunday) and James went to the house and took care of the leak and some other plumbing related issues. He was so pleasant and professional and put me at ease with a potentially stressful situation. He would go out of his way to take care of the customer which is a rare thing these days. I would call this company again in the future because I had such a great experience with James!

Alex C.

6/21/2021

Tony was very polite, punctual, and answered all my questions. It took two tries to remove the clog as the snake auger was definitely catching onto something and was difficult to remove. After second attempt the kitchen sink was no longer backing up and Tony checked several times to ensure everything was good. Afterwards I ran the sink for 10 min straight and so far so good. Before he left he verified whether I had any other questions or concerns which is a sign of good customer support

Diane T.

04/06/2023 12:00:00 SA

Olson really is a superior company.

Extra shout out to Reyes who has helped me twice now at two different houses for a thorough plumbing inspection. Reyes takes his time explaining the issue to us. He then gives us advice on what needs changing/keeping so that we don't spend on things we don't need to. Someone else at another company may have done needless camera scopes to upcharge but Reyes told us everything else looks good so there is no need AND with the setup the house has, cameras wont see it. I appreciate the honesty and time he takes to help us.

Thank you Olson and Reyes, i feel reassured that if we have probs, we can call and count on you guys.

Robert T.

06/09/2021 12:00:00 SA

What an amazing experience and great service! We are getting a skylight installed in our kitchen and a gas line needed to be rerouted to complete the job. Anthony and Zack saved the day when another company canceled last minute and we needed quick service. They showed up within four hours to help move the project along and avoid delays. On top of that they even price matched our other bid. They were very professional, explained what they were doing, and finished the work with speed and precision. Can't thank you guys enough. We will definitely be using you again and recommending to friends and family!

Tiffany G.

06/10/2020 12:00:00 SA

These guys were amazing -- We had a slab leak and they came within a few hours of us calling, and we had a full home repipe in one day (12 hours straight of work, we had our water working by the end of the day). The next day they patched up the drywall and cleaned up everything very well. I was very impressed with their speed and quality of work. This was a super stressful situation, and they made it so much easier. Now our house is fully re-piped, we also got a new water heater and filtration system -- all work amazingly! Highly recommended!

Sabrina L.

3/30/2019

Anthony was very helpful! He has come to our house twice now and everytime he was respectful, quick, and easy to work with. I liked that he would explain everything to us. Great job!

Kristi S.

5/18/2019

Came out right away, extremely knowledgeable and efficient. Did a great job fixing our leaking toilet.

Joel A.

7/31/2018

We had an emergency sewer line back up on a Saturday that needed immediate attention. Eric was able to squeeze us in and came right over with Francisco. They went to work right away while also explaining to us what they were doing and how the system was all set up.

Eric then walked our house and did a thorough inspection to make sure we were aware of any other potential issues and give us tips on what things we might want to prioritize in the future as well as how to troubleshoot minor issues.

They were able to snake the system and fix the issue quickly and really saved us from having to deal with backed up sewer lines through the weekend. Eric will be the first one we call whenever we have any sized plumbing issue.

Tom C.

6/28/2021

I just got my Toilet put in you were very professional and took your time to do it right. Thanks
Tom

Sandy L.

09/02/2022 12:00:00 SA

I highly recommend Olson Plumbing. They were great from the initial phone call to the completion of the job. Daryl arrived on time and did a fantastic job with the repair. He was very knowledgeable and answered all of my questions. I will definitely call again if needed. Great company!

MaryAnn S.

05/11/2023 12:00:00 SA

Our HOA is having repiping done with this amazing company. Their team of plumbers are so talented, fast, and very professional. They cover everything and minimized the dust of the construction and cleanup. We really love them. There project manager Shane and Jacob are just amazing as there team. You can't go wrong this this company

John B.

8/31/2023

We needed bathroom drain cleared. Elliot came late in the day and stayed until the job was done to our complete satisfaction. He even tightened a balky spout on one of the faucets. Very personable and efficient. We will call them again and ask for Elliot.

Nadeem M.

10/13/2020

Honest people They came to repair a leak behind a wall and worked several hours to locate it. When a neighbor stopped by and mentioned that this is an hoa responsibility, they left. They never charged me a single dollar for this. I'm amazed that such honesty exists in our modern world.

Devon C.

2/19/2023

I absolutely hate having to call a plumber, as does anyone but Olson came through! Daryl was prompt, professional, & knowledgeable about what needed to be done. Service was quick and painless! If you're looking for your plumber, I'd recommend them to family and friends.

Lawrence L.

08/02/2022 12:00:00 SA

Showed up on time and was done in less than an hour with the problem solved. Knew immediately what the issue was and did not try to make things more complicated than they needed to be.

Well done.

Justin C.

01/01/2020 12:00:00 SA

This is going to be an interesting review considering I myself am a licensed plumber. My father and owner of our business went into the hospital with heart failure. I was too preoccupied to focus. I needed a fresh set of eyes to diagnose an issue with my brand new water heater that I was already breaking down.Not only did they give me the help I needed but their work and service was no pun intended SUPERIOR! Anthony did impeccable work! He was exactly what more plumbers should aspire to be. The company as a whole, from the people making the appointments to the owners treated me with the most sincere kindness and professionalism. I would, in a heartbeat recommend them to anyone needing work done. Thank you guys!

Gloria R.

07/08/2020 12:00:00 SA

Samuel and Allison were very polite, professional and knowledgeable. Samuel arrived quickly and fixed our plumbing issues. We are so satisfied with the service all around. The pricing was the best, very reasonable. I called four other plumbing businesses and to my surprise Olson Superior Plumbing was the quickest to contact me with in minutes of my inquiry and it was such a comfort to find out the cost was affordable not silly priced like so many other plumbing businesses. I highly recommend them! Thank you very much

Angela F.

01/09/2021 12:00:00 SA

My fiancé and I purchased a house and we quickly discovered a gas leak in the backyard. We thought it was the valve in the built-in fire pit. But we were sadly mistaken. We scheduled a gas leak pressure test with Olsen and the worst case scenario happened. It turns out that we have an underground gas leak. We have a beautiful dark concrete backyard and are afraid that we'll have to break up the concrete to fix the issue. Not only that, our concrete is a beautiful dark grey. We are afraid that it will look way too different after they lay the new concrete (after the fix).

Currently, we're waiting on an estimate from Olsen on how much it'll cost us to fix. Please pray that it's not that expensive, out wedding is coming up and we are running low on money.

The gentlemen from Olsen (Anthony and Que) who came to perform the gas line pressure test were completely brilliant and absolutely knew what they were doing. They explained everything in detail, especially our options on fixing the issue.

I will update this post once I have the estimate.

Sonia S.

9/22/2022

Lately I've been quite suspicious of any service organization. But Olson Superior Plumbing really changed my view. As a customer you want to engage in receiving services from an organization you can trust. I'm a healthcare professional- that is my area of experience- plumbing is not. Of course I can Google things and create my own learning - but I don't have that time. So when I go to a company to seek services in an area that is outside my expertise- I want to trust they will hear me- and understand me and be honest and provide assistance accordingly. Olson Superior Plumbing did that from the time of making the appointment to the appointment. Emile who made the appointment and helped answer questions was so polite and calm- she brightened my day first thing in the morning- especially because I was stressed about my kitchen leak. The company altogether is So professional and kind. They came on time; they were honest with cost and after they fixed the issue at hand- they provided us additional insight and knowledge. We had Lyle as our Plumber and can I just add such a kind soul. So helpful and knowledgeable. If you break down parts and labor - I think the cost of labor is a little expensive- but in the grand scheme of things I think it's worth it when you receive such amazing service. I highly recommend this company to anyone. They are truly refreshing. I highly recommend this company.

Roberto L.

07/04/2021 12:00:00 SA

Have needed Olsens help a few times and have always had an amazing experience, professionals and very clean service.

Saeed S.

11/21/2020

Good honest people. They were on time and very professional.
I definitely recommend them for your next project

Teddy N.

06/08/2022 12:00:00 SA

Excellent service. Phone calls to Olson were very pleasant and professional. Our plumber Luis Barrios, was excellent. He works very cleanly and efficiently, and really demonstrates that he cares. Will certainly use their service again and recommend to friends and family.

Camille Y.

10/28/2021

Highly recommend Olson for installing my new tankless water heater! Special thanks to Anthony and Josh for spending 8 hours straight at my house for inspecting my house condition, pulling out an old 75 gallon water heater, and installing a new tankless water heater! They did a great job and were very patient in explaining every step they were working on.

John B.

4/28/2022

Prompt. Quick. Knowledgeable! Would call again. Anthony showed us and explained what the issue was, and he completed the job in a clean, efficient fashion.

Alexis M.

4/16/2019

Quick to respond and quick to service. The tech was very informative and knowledgeable and took the time to explain everything to me. Will be calling again for any future needs.

Linda C.

5/30/2021

I really liked Anthony and Zack's professionalism ( explained well, asked questions, and also had their mask on ) and knowledgeable. I also liked how I got to see their faces from Yelp photos. I called Olson because I created a hole ( they explained to me about hose bib parts ) from using a mini manual saw while trying to do a DIY. I Will definitely call back and make appointment next time when I have any problems. One more, Anthony pin pointed me about the water heater number and explained it to me well. Thank you!!!! A and Z are awesome!

Tom D.

11/13/2020

Nice crew and they did the job well. Dinging one star as they had to push our appointment back one day because they over-scheduled and it took my following-up with them to determine they were going to miss.

I would use again however.

Amy F.

9/23/2020

Prompt, professional, friendly and efficient. Very satisfied with Anthony's service! Would highly recommend Olson Superior Plumbing!

Rebecca T.

05/06/2020 12:00:00 SA

Called Olson on a referral and am thrilled to have found them. Luis spent a couple of hours at my home attempting to fix a clog yesterday and although unable to do so after exhausting multiple avenues, was very clear with what he had done and what the next steps were including a price estimate. Today Garrett arrived and was able to explain all steps of his work towards a solution and answered all my questions as he fixed the drain issue. Luis joined the party and was quick in his addition of a PRC (I learned plumbing terminology as well) and ensured all lines were working before cleaning up.

These guys are nice, calm, CLEAN, and genuine.

While I don't look forward to the further work that needs to be done based on snake and camera findings today, I have no concern in this company correctly handing the repairs!

Kareen L.

8/14/2021

Fast response and honest, upfront communication. Got the leak repaired in the amount of time promised. This company has great plumbers who are trained and experienced fixing complex plumbing problems.

Teri D.

7/25/2022

We received excellent service today from Daryl at Olson Superior Plumbing. I called in the morning about a clogged bathroom sink and Daryl was sent out immediately and solved my problem right away.
He also told me about some other services that Olson Superior Plumbing offers and various water systems.
Very knowledgeable service person. Highly recommend Olson Superior Plumbing. Great service! A+

Gerard B.

03/01/2022 12:00:00 SA

Absolutely the best service that I've had. Lyle was professional and did a meticulous job. Highly recommend to anyone.

Latora S.

6/23/2020

Last Thursday I noticed my water heater was leaking and went on Yelp to find the best plumbers. I contacted Olson Superior Plumbing because they had great reviews. I have been working with James to get my water heater fixed and to repipe my entire house, and it truly has been a blessing. The entire team have been extremely professional and have gone above a beyond. They coordinated everything, including remediation for the water damage, and drywall repair. The drywall they did when they repiped my house was 100% better than the drywall I had previously in my remodeled bathroom. Whenever I contacted James with a question he always responds. I would highly recommend this company because I can't say enough great things about them.

Grissel T.

12/21/2020

Great, responsive fast same day service. I appreciated the quick response, my husband drilled a hole in our garage wall and hit a water pipe. It was fixed with in 2 hours from my call for repair. I would definitely use them again if needed.

Kristen M.

8/23/2020

Same day service on a Sunday! Samual did a great job on a challenging drain issue. He was professional, friendly and he got the job done!!

Mike S.

5/23/2021

I have never had such a good experience with a plumbing company specially with the two fantastic experts they sent to my house to fix a pipe leak at very fair price. They were on time, very professional, and just a couple of good hard working fellas. Im refering to Zack and Anthony. I have only good things to say about my experience with this company. I will definitely keep them in mind for any future calls or referrals to my friends. Thank you anthony and zack. 5 stars all the way

Willie K.

01/02/2021 12:00:00 SA

I received an appointment the same day. That night between 5 - 8. The only company that I called that would see me same day. I received a call from the technician, Anthony at about 4:00 to ok an earlier appointment time. Great news. A great job by Anthony and Q on New Year's Eve no less. I was informed every step of the way on the process and what would be needed to move forward. Leak Detection identified the problem. They resolved my leak that night. Scheduled an appointment for the next day, New Years and completed my project. Both technicians were knowledgeable, courteous and a pleasure to work with. Based on my experience I would recommend Olson Plumbing for all of your plumbing needs. Thank you Olson Plumbing. Thank You Anthony and Q!

Ariana M.

3/14/2023

These guys did a great job and were very quick to get my job done. My water heater burst on a Friday night. Was able to reach someone around 7pm and they were out to replace the unit the next morning. I had hot water by 3pm the next day. The service provider was great, he gave me my options and did a good job at explaining everything. I am happy with Olson and will use them again for my plumbing needs.

Jenny Z.

10/23/2022

They did great job! Respond to our request immediately, technician did a professional work.

Mike F.

12/08/2020 12:00:00 SA

Had some issues on my repipe they came back afterwards and fixed them all. Would consider them again

Chris N.

2/15/2023

I just had a kitchen sink, bathroom sink, faucets, and garbage disposal job completed with Olson Superior Plumbing and am very happy that I went with them. Bryan and Phil did a phenomenal job with my project. They were on time, extremely friendly, and did great work. I had a couple of extra things pop up in the project that were not included in the original work order and both handled the additional work with excellent professionalism. Definitely recommend Olson for a plumbing need you have!

R S.

1/24/2021

Olson Plumbing did a great job fixing my running toilets and also identifying valves that were ready to leak. They came out within 1 day and they will be my go-to plumbers moving forward.

Z J.

5/29/2019

I have never had such an amazing experience! Hands down this company is the epitome of what great customer service should look like! I just messaged them via YELP and the owner (Eric) messaged me right away and tried to help us temporary trouble shoot our issue over the phone right away and we are scheduled a visit with a technician first thing tomorrow morning! I will recommend this company to everyone I know just based off my initial contact and I am confident that the remainder of their work will be just as perfect and thorough once complete and our issue is resolved. Thank you Eric!!!

Megan B.

6/30/2023

We love working with this company. Anthony is a great plumber and all around great person to work with. It's such a joy finding someone easy to work with, who is so knowledgeable and helpful.

Their customer service is also top notch! They are quick to pick up the phone and answer any questions we have.

You should reach out to them for your plumbing needs!!

Ladawna W.

9/29/2019

Bought an older house earlier this year and Olson Superior Plumbing has helped us out on short notice several times, from replacing a water heater, adding a proper water turn off for a new fridge install, and unclogging our kitchen sink. The owner was even kind enough to walk through our entire house and talk to us about what needs to be updated and recommended what order to do things in. We are so thankful to have a reliable team to call on as we approach the many projects in our future!

Jen M.

11/26/2021

We needed to have a plumber out to fix a few issues in our new home and Anthony was amazing! Communicated great, was super quick and very knowledgeable. If we have any more issues I will definitely be coming back. Thank you again, Anthony!!

Kaley L.

3/28/2020

James came out today to help us with our kitchen sink clog. What we thought would be a simple job turned into needing a full drain re-pipe. James was very honest and hardworking. In addition, he was sensitive to the COVID-19 pandemic and wore appropriate protective gear. We are super appreciative for all his help and trust the work of Olson Superior Plumbing.

M S.

04/07/2021 12:00:00 SA

Terrific service by Luis B. Very personable and helpful. I had a old hot water valve under my sink that broke off flooding my kitchen. Olson Superior Plumbing was out in no time knew exactly how to resolve my issue. Even though my outside main water line was also broken, Luis was super creative and was able to suggest turning the water heating unit off, which worked and stopped the spraying water. After swiftly replacing a new valve and restoring my water, everything was perfect. Thank you! I will be recommending to all my friends!

Phyllis B.

4/29/2023

I cannot say enough about this company nor the rep, Phil, who I've seen a couple of times for different issues. The company is quick to respond to my service requests and are very helpful overall. Phil is very informative and knowledgeable and keeps u in the loop every step of the way. I would highly recommend this company and this rep for your plumbing needs.

Kymm C.

11/06/2021 12:00:00 SA

Living in an old house is great, my sister and I live in the house I grew up in. However as great as it is, there's always the thought in the back of your mind about the old pipes. After having a leak behind one of our shower walls repaired we asked that technician who he'd recommend for everyday plumbing issues, since they didn't do that type of work. Without hesitation the tech said, Olson Superior Plumbing. I came to Yelp to see what their customers had to say and was happy to see the reviews were overall excellent, so I made a call. From the time the young lady picked up the phone and asked all the right questions about our particular problems, explaining everything about old plumbing and how that differs when it comes to possible repairs versus newer plumbing, I thought this company was different, but it wasn't until she asked if she could send someone over in the next half hour that I knew I'd definitely made the right choice.

We had several problems in several locations, so when Patrick showed up early we explained what was going on and he spent the time to school us in how old plumbing works, or doesn't, in our case. I've never met a repair or service technician that took the time he did to make sure we knew exactly what he intended to do and exactly how he intended to do it. But his knowledge and skill were only the beginning with Patrick. As good as he is at his job, he's also one of the nicest, most kind and considerate people we've had in our home. He even put up with our three very nosy and noisy dogs that insisted on helping. Seriously, I can't say enough about his professionalism, his skill and his willingness to do whatever it takes to fix our problems efficiently, effectively and at a fair price! He's truly just an all around nice young man! One more thing about this young man, he was busy working and had turned on some music, he had it on very low so he didn't disturb us in any way, but when my sister realized Old Blue Eyes was crooning in the background along with other stars from the 50's and 60's, we wanted him to turn it up. Both of us were singing along in our heads and loved the walk down memory lane. I can honestly say I've never had this much fun while having my plumbing worked on!

Calling a plumber when you know nothing about plumbing can be a scary thing, but with Olson Superior Plumbing I never felt like I had to be on guard for inferior work, price gauging or any other nefarious actions that we all hear so much about in the service fields. This company and Patrick in particular are top notch professionals, that simply do excellent work at a fair price and they know how to treat people, not as another dollar made, but as people going through a tough time that just need an honest, dependable company to help them through whatever issue they're having at the time! We aren't done with our work yet, but it's getting there and with Patrick in charge we're confident we and our water will be running smoothly in no time!

K H.

9/22/2020

First time needing plumbing services and will use Olson Superior Plumbing again and recommend to others! Needed annual maintenance on the tankless water heater and Luis was on time, gave an overview of the process and kindly gave answers to various questions I had. A good guy to chat with as well as we were waiting for the flush of the tankless heater to finish.

Gary L.

4/17/2020

Luis from Olson Superior Plumbing just left after removing and replacing a toilet in my master bath. I can't say enough about Luis and Olson Plumbing in general. The price was as quoted with no upcharges whatsoever. I would highly recommend Olson. This is the first time I have used them and it won't be the last. I wish all contractors would be a good as Olson !!!

Robert S.

08/10/2020 12:00:00 SA

Called this company for emergency service to replace my hot water heater and they assured me that they would be able to do it the same day (a Sunday). The tech arrives and says it will be the next day. The next day arrives and I follow up with the tech to see what time he is coming and he now tells me that it will be in the next day or two as he had other jobs to schedule. Horrible customer service! Never again!

The response below is completely fabricated and false. What an amazing effort to cover up really lousy customer service.

Marcia L.

04/11/2022 12:00:00 SA

Anthony came out to make a full home plumbing inspection for selling our home. He was on time, very respectful and kind, and explained everything he would be doing before he started the process. I felt comfortable letting him check everything out in our house as we continued packing boxes and painting. When he completed his evaluation, he wanted to take the time to show me his detailed pictures, the checklist, and what needed to be fixed or replaced. Anthony was very knowledgeable in what he was doing and made sure before he left our neighborhood that my husband and I understood everything on the comprehensive list. Within an hour we had an email with the estimated costs for the jobs suggested and the parts/labor that would not be a surprise later. When you schedule an appointment, you immediately receive a text message with the plumber's picture and confirmation for the job. Before Anthony came, we received a text to let us know how soon he would be there and he was. I highly recommend this company for any of your plumbing needs!!

Rebekah C.

06/12/2023 12:00:00 SA

I came to yelp for a reliable, honest plumber- we bought a new home and had some concerns to address and we wanted to build a relationship for future needs.
Based on my experience, I wholeheartedly recommend this plumber to anyone in need of toilet replacements or plumbing inspections. Their expertise, professionalism, and commitment to customer satisfaction are truly commendable. I will undoubtedly be reaching out to them for any future plumbing needs.

John H.

8/26/2021

I needed to replace a toilet and they were very easy to setup an appointment with. The installation was quick and efficient. There were no hidden fees or anything. The estimate was the price I was charged. I haven't had any problems with the toilet at all. I highly recommend them!

Shelly T.

4/29/2023

Anthony and the team is very professional, super responsive, and the quality of work is fantastic. We need to install our freestanding bathtub and faucet in our master bathroom and because of the complexity with the tub we purchased, Anthony had to do lots of research prior and during the installation. My husband and I are very satisfied with their work and the price is very reasonable. We definitely recommend Olson Superior Plumbing for anyone needing this type of service.

Michelle L.

8/31/2021

Our water pressure was 100 high for weeks. Tony came to check on our problem. He recommend to replace a new one since the one we had was 10+ years. He arrived a head of the schedule. He was very polite and professional. He patiently explaining to me how he is going to replace a new regulator. In addition, he guided me how to properly check on our water pressure in the future. The owner Eric is also very helpful, he called in the morning to understand what our job was before he send Tony! Overall, I am happy with their work!

Randy B.

6/18/2020

Excellent Service. Prompt, On time and prepared. Just replacing a Dish Washer, but he did it quickly, with no mess and was very professional.

Juhee K.

11/16/2021

We had water leak from outside main water valve. We weren't sure what to do, so contacted several companies on Yelp and this place provided prompt and smooth communication.
Jacob on the phone was nice and pleasant, Emily was also very nice.

The actual workers, Efrain and Manual were awesome! They had to replace the whole pipe outside that connected to the main water line of the house. They had to dig holes to put in new water pipes, so it was a full day work. They were on time, efficient, and worked very hard. Efrain was very knowledgeable. He answered all of my questions with patience. :) All the holes they had to make, they refilled it afterwards and we can't even tell there were holes!

Excellent service and I'll definitely recommend this place to anyone in need of pipe replacing!

Thank you, Efrain & Manual and the whole team at Olson Superior Plumbing! :)

Lj L.

4/30/2020

I noticed a leak on the copper pipe on my hot water heater. I contacted Olson Superior Plumbing and after forwarding a picture of the leak was quoted a price and had a technician scheduled for the next day. Garret came out and took care of the problem. He was very knowledgable and efficient. I was appreciative of the extra care he took wearing a mask.
I would definitely call Olson again if I needed any other plumbing repairs.

Debbie R.

08/04/2021 12:00:00 SA

This is a fantastic company!! Olson Superior Plumbing was professional, available by chat right away, and able to come out the next day to fix a kitchen pipe. They texted ahead of time to give an accurate time of arrival. Took the time to understand the situation with my sink and dishwasher. They never tried to upsell, they fixed the problem quickly, and sent a follow up email of instructions, with a DYI suggestion. I will definitely use them again!

Hala A.

03/01/2021 12:00:00 SA

Best plumbing company
They are the best, James is the best plumber i have ever met, experienced, expert and so honest.
I highly recommend this company and especially James.

Andrew D.

9/20/2022

Olson Superior Plumbing is operating on a whole other level from their competition. My wife and I have used several other plumbing companies to address issues in our home over the last 6 years and the service we experienced from Olson in the last 8 days has been absolutely perfect. Their service line is extremely responsive by phone and text. Both times I called and left a message I had a service representative call me back within 15 minutes.

We called them initially to address a concern we had with one of our bathrooms. The technician who came out, Daryl, was super friendly and knowledgeable. After speaking with him and discussing some of our larger concerns (our condo complex was build in the mid-90's and a day doesn't go by where you don't see a plumbing truck somewhere on the property), Daryl suggested we speak to one of their senior plumbers to discuss doing a whole-home repipe of the water lines.

Olson sent over Jose Martinez the next day and he did a full walkthrough of our home and gave clear explanations for the steps they would take to complete the job. He estimated it would take 2 days - one for the piping work and a partial day for the repatching of the holes they would need to cut to access.

At each step in the process, Olson sent texts giving specific time windows and follow up - again, next-level service that they backed up with top tier work product. Kudos to Jacob and Emily who did a wonderful job of keeping us informed each step of the way.

Jose and the whole crew who came were terrific and both super respectful and extremely communicative. As it happens, they completed the entire job, repatching and all, in 1 day (8:15am arrival to 5:30pm departure - literally cleaning their way out the door).

This is a terrific company that hires great people. Highly recommend.

Sheineh M.

07/09/2019 12:00:00 SA

We called Olson Plumbing around 10am after our downstairs toilet overflowed into our living room. They had someone here by 11am! CHARLIE was so fantastic and thorough with his work and made sure that when he left, he not only left it clean, but that everything was in the best working shape. Thank you so much to CHARLIE and Olson Plumbing for turning what could have been a big headache into an easy experience.

Enriched A.

3/17/2020

Came quick for my emergency drain clog at my restaurant. Great guys, up front pricing. Good work A++

Laura C.

6/26/2020

These guys are great! Customer service was awesome. Response time was unbelievably fast. I will definitely be using them again. I chose them because of their glowing yelp reviews and was not disappointed. We have a tankless water heater and have had difficulty finding plumbers that are knowledgeable about them. Luis spent a lot of time troubleshooting our issue and really did a great job.

Michael M.

06/10/2021 12:00:00 SA

Tony R came to my house today, was professional, efficient and didn't leave a mess. Will definitely use again!

Jeff W.

5/27/2021

These guys exceeded my expectations!! . They are extremely competent in plumbing and best of all honest. They sent the field manager to scope out my situation (slow leak). He methodically evaluated the issue and was able to identify the cause saving me from expensive and unnecessary repairs. I would call these guys in a minute next time I have plumbing issues.

Rachel T.

12/30/2022

Our water heater went out at the worst time - well when is it ever a good time?? Olsen Superior arrived so fast and got the situation under control. Since we rent, our owner wanted three quotes and they patiently waited and still beat the price!! The technicians and customer service were both very friendly and helpful.

Highly recommend!

Mark B.

7/29/2022

Daryl and Olsen team did a fantastic job addressing several piping issues I had. First off they provided a thorough inspection of my pipes given I was moving into an older home. Turns out the pipes were all updated and new. He outlined what I needed to keep a close eye on.

I needed to convert my water heater to tankless. Daryl outlined the installation in laymen terms so I could understand and learn as well. He was very professional while being efficient with the install.

In addition the Olsen team installed the Halo 5 water system. It's a fantastic water conditioning system that provides clean tasteful water throughout the home while removing chemicals known to cause hard water spots. Anthony worked on this install and shared the scope of work and benefits.

Lastly, Daryl went above and beyond by helping me fix an issue with my P trap in one of sinks. This issue happened a different day. I reached out and thankfully his schedule allowed for the quick stop. He walked me through what to look out for in the future and how to repair it.

A well versed team that was responsive, flexible, efficient with installation and repairs while shared by the process earned this review. I highly recommend them for any plumbing issues.

Great work!

Nelia A.

05/10/2023 12:00:00 SA

I called Olson Plumbing for a quote and Olson gave me the lowest price. The other 2 plumbing services quoted us up to $900 more with bad attitude for free. Olson did better than give us a lower quote but introduced us to the idea of switching from a water heater tank to a tankless heating system. They went out of their way to learn more about our old, broken tank over the phone by asking to send them photos when the idea of the tankless system was being discussed. In other words, while the other 2 plumbers were finding ways to gouge the price for a water heater tank replacement, Ericson at Olson was analyzing our garage layout to determine how to install a tankless system thru the photos I sent him and once he to me had the parameters defined the quote was emailed & I approved. I would like to extend my appreciation and thanks to Anthony who was the plumber who worked all day to get the new system installed but Ericson came by too, and checked at the progress and to help Anthony. Our thanks to Ericson who patiently took the time to look at the photos in order to figure out (ahead of time) how and where to install the new tankless system. Ericson was highly knowledgeable and clear when he explained the benefits of the tankless heating system including rebates and tax credits. They were both very professional and had very pleasant demeanor. I also want to thank Audrey who didn't give up on returning my phone calls. Olson will now be our family's go to plumbers! Thank you for the wonderful job, Olson!!!!

Chengyuan W.

6/17/2021

I got really really good service! Really professional and effective. Lyle he is really friendly and patient. He repaired my gas pipeline so quick and works very well. I will recommend this company to my friend.

Danny V.

4/22/2022

Amazing service and incredibly fast! The first company we called didn't come close to Olson. They installed a new water heater within 24 hours of the initial call!!! Eric and Eric were awesome!!

Esther C.

8/14/2019

James was super professional, friendly, and informative. He arrived on time and went right to task. He did a very clean job of replacing the fill valves on both toilets and even explained the process. He also made other suggestions and recommendations for future maintenance.

Robert K.

2/13/2022

Great work. Quick response. Good on their reasonable quote. Would absolutely hire again!

M. B.

12/16/2018

We had a toilet seal begin leaking in our master bathroom a few days ago.....after discussing the options to address this problem with Eric Olson we decided to have Olson Superior Plumbing replace the seal.
Samuel just left our home and we are all taken care of! We are thankful to have found this plumbing company.
I am hopeful we won't need to call them in the near future for any reason, but we are very happy to have been recommended to them!
Their name superior plumbing is appropriate!

Colin F.

5/16/2020

Anthony and Shane came out to unclog my sink drain and found that my garbage disposal needed to be replaced. They got it all done quick.

Kim W.

2/22/2023

So happy that we had a quote from Patrick at Olson Superior Plumbing before we selected the right company to fix a major main line rupture in our front yard. Patrick assured us they had the right technology and people to get the job done efficiently and effectively.

A team of 3 were here at 8 AM sharp the next day to start the lengthy process of running a new main line from the street to our meter. Efrain and his team did an amazing job of communicating clearly at every step, showing us the work and the quality materials they were using. This is the way the job should've been done originally, however, we feel lucky we found the right company to solve our critical plumbing needs.

Lexy and Madyson were so very helpful at the main office getting us support and answering questions throughout. What an amazing family operation that did the job correctly and at a significantly better price than the competition quoted.

Thank you Olson superior plumbing, you guys rock! Add a military discount option and you will have everything. We will continue to use you for all our plumbing needs.

Brett D.

12/26/2019

Charlie was on time and super nice. Got to work and had our clogged shower running like a champ in no time. Definitely will call in future!

Lei W.

01/09/2021 12:00:00 SA

I had the opportunity to receive help from Olson superior plumbing, specifically Eric Olson. He is super professional and knowledgeable of the business. Not only he resolved my issue within 24 hours, he also assisted me communicating with insurance company. Claiming he provides full service is an understatement. Thanks again

Jason H.

10/14/2020

Eric came and he was super nice, professional, and explained everything. Informed us it wasn't my grandma's monster turd that clogged it, but her flushing too many wipes. He was also super communicative while trying to squeeze us into his schedule. Great guy, great service. Very happy!

Sayola E.

4/17/2020

Olson Superior was great to work with! They came when they said they would, they gave a quote and there were no surprises, and the tech Nate was very friendly and polite. He didn't try to up charge me or sale something more. I would use them again for sure! In this trying time it was nice to deal with honest people. Thank you!

Amit M.

4/16/2021

Awesome service! Phil was thorough and actually went above and beyond the initial job inquiry. Definitely recommend Olson Superior Plumbing!

Kandace L.

12/27/2021

Lyle was friendly and knowledgeable. Made recommendations and explained my choices for repair. Looking forward to getting my work scheduled.

Michael T.

11/26/2018

Anthony was great! He arrived early and was able to rectify the problem with our plugged toilet in no time.

Jeff G.

5/24/2023

Just said goodbye to Elliott, who did a very professional and quick garbage disposal replacement, and also replaced an old P trap. He called me 20 minutes before arriving to give me a heads up. Upon arrival, he put on booties over his shoes without me even asking. Great guy and excellent work. You will love working with this company!

Deepu S.

4/23/2022

Wanted a leaky kitchen faucet changed. They were able to accommodate my request and scheduled it to be done asap. The work was done neatly and they were very professional.

Paul S.

1/30/2021

Super quick response. Easy to deal with. Very professional. Reasonable prices. Everything you could want in a plumber/handyman. Highly recommended!

M G.

6/30/2022

We found a small gas leak in the line that runs to the pool heater. This is an older pool and the gas line comes out of the ground in the middle of all the rest of the pool equipment making access difficult. We called around and found most plumbers in the area didn't even do gas. Many of the companies that did come out wanted to run a whole new line for thousands. Many said there was nothing we could do with the old line. Then Anthony and Daryl from Olson Superior Plumbing called and asked about the situation. They did their best to stop by the same day to look even after-hours. They looked over the whole situation and we discussed the options and pros/cons for each and they gave us a reasonable quote for the work. They were back out to do the repair a few days later. Anthony and Daryl were there on time and ready to do the job they quoted us. They were professional the whole time and went out of their way to make things right. As the day progressed and we ran into some 'old house' oddities they stayed professional and helped to get us up and running. All in all it was a great experience, they had the tools needed and the know how to get things done right. I will be calling them again if needed. It's always good to know a plumber, but does your plumber do gas?

Dennis T.

10/20/2019

Very professional!!

James gave me 3 courtesy calls letting me know wheres he's at and what time he would be here.
Replaced my water valve efficiently. With no more leaks!!!!! Now I can finally replace that old refrigerator
Without any issues.

Any plumbing issues ..have Olson Plumbing
Take care of your needs. Ask for James!!!!
Had 3 quotes on yelp for the job Olson Plumbing came
Thru with a no haggle price.
Will be referring them definelty to family and friends.
Btw thx for the rapid response as well Marissa.
Customer for life

Dennis T.

F R.

07/04/2018 12:00:00 SA

Great service, highly recommend him. He was professional and courteous and reasonably priced.

Alex D.

08/09/2023 12:00:00 SA

I don't typically leave reviews, but felt obliged as I did have a very negative experience and want to make others aware.

We had a leak in our upstairs bathroom while remodeling our house and was drawn to Olson by the positive reviews. I called them morning of and they were able to schedule an appointment that same afternoon. However, they requested a picture of the leak. Based on the photo, they said they need more time to investigate so will come first thing next morning...Not a big issue.

Next day, the plumber arrives and immediately looks at the issue and informs us it's not a leak at all and that pipe is supposed to drain. He advised he could have told me by looking at a picture and avoided any charges. He was in my house for 5 minutes and proceeded to charge me $175.

After pushing back he did me a favor and only charged me $75. I asked if they could do anything to make it right since I had sent them a picture the day before and they should have been able to confirm this way. They did not make it right. I called customer service to let them know of the disconnect and they were still not willing to make it right.

I don't respect the way you do business. And you will not get my business in the future, I do hope the $75 was worth it.

Celo D.

8/15/2022

I was having a slow leak in my bathroom shower and sink. Lyle was the plumber sent out for the job. He was able to replace the faucet for my sink along with 2 brand new angle valves. He proceeded to diagnose that my shower needed a new cartridge but he was having an issue removing it as it was very old. He returned a day and a half later with a plan on how to remove the cartridge in which he was successful instead of cutting into my walls to replace a valve which would have been a big job.

Lyle was great to work with and is a master of his craft. He was specific providing worst/best case scenarios. Never once did I feel he was trying to sell me on something I didn't need. My family truly appreciate Lyle's hard work as well as the excellent customer service from the scheduling staff at Olson Superior Plumbing.

Paul B.

01/09/2023 12:00:00 SA

Recently had a very positive experience with Olson to have my home re-piped. Initial easy estimate process that continued into the scheduling and work completion. I was initially concerned with the re-piping being being scheduled during a two day major rain storm event. Those concerns were quickly address by Efrain and his crew when their first course of action was to layout tarps throughout the home to protect the floors. After a quick instructional consultation with Efrain I left for work for the day and upon my return at 5:00 the re-piping was completed. I had working water and the crew had cleaned up with the house being left in remarkable condition. Next rainy morning a smaller crew arrived to patch the drywall and again the first thing they did was layout tarps throughout the home. Re-piping is great, drywall repairs were minimal and professionally completed. Thank you Efrain and crew for a job well done.

Paul B.

Jason F.

11/22/2020

Eric came to evaluate our plumbing problems and then simply disappeared. We left messages for him with his receptionist but he never called us back.

Scott L.

12/23/2021

2nd time I used them. 1st time was for pressure reducing valve replacement.

Almost immediately available and fixed my outdoor pipe leak near water meter within a couple hours. Would use again!

Hamat I.

10/17/2020

I have issue with hammering sound on one of the shower faucet. The lady I talked to I think her name is Lou Gene was super nice and helpful. She said she could schedule a technician to come in about 3 hours. The technician who came, his name is Josh Newton was also very nice and polite. He explained everything that caused the hammering sound and told me to fix the water pressure regulator first before he does the work and rip the wall in order to fix / repair the shower faucet. All the time spent to come and explained are free of charge.

Parrisa Y.

10/20/2019

Charlie was absolutely wonderful.
Great conversation, great with time-efficiency, and a great personality.
I don't normally like strangers in my home, but Charlie felt like an old friend coming to help me out. I very much appreciated that type of presence.

Would definitely recommend and next time I have any plumbing needs, I'll definitely be requesting Charlie be the one to come help me.

If I could give 10 stars, I would.

Arch T.

5/22/2021

I first have to say that Andrew and Zack, were very professional, knowledgeable, and courteous.

They arrived on time, covered the floors, and wore shoe covers.

They replaced and hauled off the old hot water heater. Cleaned the entire area they worked in.

When it comes to a service company the employees make the company!!

I highly recommend this company!!

Steve B.

4/21/2020

As a homeowner who has worked with several plumbers in the area, I can't praise and recommend Olson Superior Plumbing enough. From beginning to end, they exceeded expectations on price, thoroughness, expertise, and great people to work with. We had a roof leak that appeared to come from our upstairs bathroom. Samuel, our plumbing tech, came out within 2 hours of calling. While he suspected the toilet, which he fixed, he was not satisfied and found the actual source: rain water from the roof vent. Amazing team, couldn't be happier.

Steve Y.

09/04/2023 12:00:00 SA

Very knowledgeable and flexible installing softener. Would trust again for plumbing work. Bryan kept positive with each unexpected work.

Erin G.

02/01/2023 12:00:00 SA

We used Olson Plumbing recently after moving into our new home and needing a water line attached to the fridge. It unfortunately became a bigger undertaking than we originally planned and were quoted, However, Luis, Our technician was quick to determine what needed to be done. Was Honest about pricing and we didn't feel backed into a corner to decide. He had the work done in about two hours and was super nice and just made the whole process a very seamless transaction. Thank you SO Much Olson Plumbing and Luis, Keep it up. I am not surprised that Mission Viejo Facebook page refers you out daily!

Richard T.

08/08/2021 12:00:00 SA

I had a complete remodel of my home including two new bathrooms. The water pressure in each for shower heads decrease over the last year. One shower head just trickled water.

Eric responded quickly to my request for quote on a Sunday. Instead of a service call, he recommend a couple of quick fix tips that worked to save me time and money. What a guy!! Sure enough, the fix took about ten minutes and the problem was fixed. It now works better than when the remodel was completed. Debris from the repipe had enough sediment to clog the sediment trap in the shower heads. My contractor didn't flush the pipes well enough so now I have to go clean all the traps in the faucets and shower heads in the house. This is going to save me a lot of money. Plus I look pretty useful to the wife.

I highly recommend Eric Olsen. It brings a smile to my face that there are still honest professionals out there that aren't in it to make a quick and easy buck.

Thanks Eric

Danielle M.

8/19/2019

James was very helpful. We needed help to replace our Anode rod and Olson Superior Plumbing was able to send someone over the next day. It took him probably in total a half hour. The old rod was so corroded, it looked like a rat had eaten it. Not only did he assist in replacing the rod, he also checked our water pressure which was deemed perfectly normal. I would definitely recommended them for any future needs.

S L.

09/08/2022 12:00:00 SA

Had a main line plumbing leak. Called various plumbers. Some said couldn't do the job. Others lamented how difficult it is to bore under hardscape and therefore needed to charge outrageously high prices. PVC, poly, copper, epoxy. Everyone had a different solution. Eric Olson reassured that because their company had Master Plumbers, the job could be done properly at a reasonable price. Their quote was 40-65% less than all others. Jose Martinez's crew arrived on time, worked diligently thru the sweltering heat and finished in 7 hrs, which was half the time estimated by others. Not only did they thoroughly clean up, they replaced my old galvanized pipe and shut off valves, which went above and beyond the terms of the contract. If you have a plumbing problem and need it fixed properly at a great price, I highly recommend the master craftsmen at Olson Superior.

Shelby E.

8/24/2023

Patrick was absolutely amazing! He was very understanding and personable as well as explained things clearly and let us know what next steps were after the initial inspection. It was such a sigh of relief once we learned how quickly we could resolve our issues.
They are so worth their value with how quickly they responded, answered questions and booked the appointment. We'll definitely be using them again in the future as needed. I cannot sing their praises enough!

Nick C.

2/19/2022

First off I will say that the two guys who came and reran my water pipes did an awesome job.

Problem was charged more than my quote, $1300 more. Whether the guy messed up I don't know. For sure my written quote was way less and I was told the quote was only to run one pipe even though the quote did say for hot and cold pipe. I gave them the benifite of the doubt and agree to pay the so said extra $1000 for the added cold pipe. Then I was charged $300 for a leak test that I said from the get go I don't need as I know where the leak is and I want the pipes reran anyway so for sure I don't need a leak test.

Long story short left messages and of course no one replied. I forget plumbers are on the same plain as used car salesman and will gouge you any opportunity they get as it usually in tells an emergency.

Shame. Great job but felt ripped off.

Banafshe S.

08/08/2019 12:00:00 SA

Sam to the rescue again! Arrived on time. Was pleasant and got the work done in about an hour. I was expecting it to take longer! He explained what needed to be done and had me test everything after to make sure it worked! This is my second time using Olson plumbing and I will call them again if need be. Thank you!!!

Kathleen L.

3/28/2019

My hot water stopped flowing in all my faucets on a Sunday night so I went to Yelp to find some plumbers in my area and schedule an appt. Olson got back to me right away and I had an appt with Sam the next morning at 8 am! I wasn't surprised that the culprit was my 14+ year old tank hot water heater. After discussion with Sam, I decided on a tankless water heater replacement. Sam was great...he installed the water heater, answered all my questions, cleaned up after the job was complete, and is very personable and friendly. I was very happy with the service and Sam's work. Highly recommend!

Judy C.

06/02/2021 12:00:00 SA

Anthony and Zack were on time, friendly and helpful. I was very happy with their work. They were very helpful and professional... took me though different things I could do to help maintain and cut repairs in home. They far exceeded any expectations I might have had. I would recommend Olson Superior Plumbing to all my family and friends.

C K.

09/09/2021 12:00:00 SA

From start to finish it was a great. Lyle was the technician and he was real friendly and we had good conversation. He wore a mask and wore shoe covers which i appreciated. He was very knowledgeable, professional and experienced. I had a toilet water running problem and Lyle was very quick fixing it. I would definitely recommend to all who has plumbing problems. I really appreciated the fact they worked around my schedule and came at night as i work remote during the day at home. Awesome company ask for Lyle.

Mike M.

6/24/2021

My water heater died. I called one service and they came out and quoted me a price for a tankless heater. Before agreeing I wanted to get some more quotes. Unlike all the other places I called, James was willing to give me a quote over the phone. Half the price and they had my business. Installation happened same day. The technicians, Anthony and Zachary were complete professionals. Installation was fairly straight forward, until we ran into a problem with the vent. Anthony and Zachary put in time to figure it out, come up with a solution and execute it. No complaints and totally professional. I couldn't recommend this place more. Total pros and good people!

Thank you!

Tracy S.

01/07/2021 12:00:00 SA

WOW.. this company went out of their way to get to us as soon as possible. Communication throughout the entire process. Garret showed up super quick after his phone call and was professional, efficient and clean. A+ goes to this company for customer service. Phone rep was super upfront about range of possible cost, no surprises and very friendly. I would recommend this company any time. Garret fixed our water pressure regulator and stopped the leaking in about 30 minutes. Thanks Olsen Superior Plumbing...you were much appreciated today and I will be using you again in the future!

Diep C.

11/22/2022

My backyard faucet has stained and I need change a new one. I find Olson Superior Plumbing on Google , after calling them I got the service same day , I contacted them late 2:30 pm but Olson members come at 4:30 pm same day to service only two days more is holiday Thanks Giving , so good service . Thanks a lot for really care customer of Olson company special to Daryl Grimble plumbing Tech LS # 1045399 and Emily secretary answer phone, they help really good service right away as customer need . I really happy after their work completed. I will introduce with more relatives and friends should be call this company Olson Superior Plumbing to service plumbing when ever you need , they nice , reliable , quality works.

Charles R.

10/26/2021

Olson has highly experienced plumbers who arrive on time, do the work quickly, and clean up when they're through. They're not the cheapest plumbers around, but they give me confidence that the job is done right the first time.

Susan P.

06/02/2020 12:00:00 SA

This is a great company ! Have used them from a complete bathroom remodel to water heater replacement and water damage repair. I have been lucky enough to have Anthony Reyes several times and he is the best ! Very diligent and thorough, once he was stuck at my house until midnight with no complaint. Highly recommended

Albert Y.

08/11/2023 12:00:00 SA

I requested a tankless heater flush and filter replacement through yelp. I got a quote within minutes and scheduled an appointment for a technician to come out.

Luis was on time and even notified me when he was enroute. He was friendly and explained exactly what work he would be performing. The quality of service was excellent and I will be using Olson Superior Plumbing for my future plumbing needs. Thank you!

Amy W.

9/30/2020

We had recently installed Halo5 water filter conditioner and quick hot water dispenser system with Olson Plumbing team. The overall experience was great! Garett shows up on time and is very knowledgeable about their product and very professional service. We are happy with the results and will recommend the company who is looking for water system or having plumbing issues. Thank you!

John S.

03/05/2020 12:00:00 SA

This is a professional company. We had a slab leak in our home so the decision was made to go with a re-piping of the entire house and eliminate the old copper pipes. Ephraim and his crew arrived right on time. Didn't have to wait around. They immediately went to work sealing off their work areas from any dust and laying down canvas tarps to protect the wood floors. They had all the new pipes installed and water back up running on the very first day! The next day they came back,ahead of schedule, to work on patching and texturing any openings in the sheet rock and exterior stucco they made. It matched perfectly.
If you're looking for a great plumber, these guys should be your first choice. Highly recommend this company

Casie V.

7/29/2019

5 stars to CHARLIE!!! If I could give 10 I would. Charlie came out and was so friendly and professional. He was such a delight to talk to and explained everything. He even offered to show my son how he was fixing the water line and teach him. It was such a positive experience.. I will never call another plumber. OLSON plumbing is lucky to have such an amazing employee representing them. Thank you again!! Charlie you ROCK

David K.

8/16/2023

I was out of town and my wife called to say water was coming into our dining room from the adjacent crawlspace wall. She contacted a leak detection company. They came out 2 days later, couldn't fit into the crawlspace opening, put their equipment on the water line and said it wasn't leaking and to check for a plumbing issue with a toilet ring or drain.
I contacted Olson on Sunday and explained my situation to Emily. She assured me Olson could help me get this fixed and gave me all of the details on how they would identify the leak, quote the repair and make sure we could get back on track as quickly as possible. She scheduled Daryl G. to come out that afternoon. Daryl arrived ahead of schedule and went right into the crawlspace. He identified the leak and repaired it in less than an hour. He also gave my wife a few tips for drying out the walls/floor/baseboard. She was very happy with the results! After the repair, Emily called me back to follow-up on the repair and also called my wife to make sure she was completely satisfied with the service. This was all on a Sunday!
I am very relieved to get this behind us and grateful to have a company like Olson jump right into my problem like it was their own! My wife and I found our plumbing company for life!!

James R.

2/24/2021

If you need a plumber do yourself a favor and call Olson Superior Plumbing. I had an issue with the drain in a bathroom sink a couple of weeks ago, James came out and was able to fix it easily. He also did an inspection of our condo and found several issues that should be addressed including a water heater that was long overdue to be replaced and was installed incorrectly by another plumber about 12 years ago. I ended up calling and scheduling Olson to come out and install a new water heater and several other safety measures around the house that were overlooked. Eric, Tony, and Lyle were awesome! They did a great job and took the time to show me what they were doing and gave me some great tips to save money in the future. It's clear that they really care about their clients. I'm so happy I now have a go-to plumber with anything I need to do and to recommend to anyone who asks!!

Ken K.

2/19/2020

We had badly 3 clogged drains that Draino did not seem to work on. Sam was able to unclog them quickly! Will definitely go with Superior Plumbing for any problems in the future!

Charlie L.

06/09/2023 12:00:00 SA

Have them came over to replace these, their guys told me needed to replace a year, but my tenant is moving in in couple days, so I delayed until a year later. Response was quick, pricing is good comparing to another company, it's a lot cheaper; Phil the technician was courteous and service was clean. Also explained to me the parts, its function and how long they should last. Now I am worry free from over pressure of the water and prevent the system from damage.

Sherri Z.

06/12/2021 12:00:00 SA

I needed a plumber to fix a leak in my shower, and Olson superior pulled up on Yelp first with excellent reviews. Eric was so quick to respond, and made setting an appointment and getting a quote a breeze. I really like how they text/email who will show up and the estimate, so everything's clear before the appointment.

On the day of the appointment, Lyle gave a courtesy call and text and showed up on time. He was kind, courteous and efficient in fixing the shower leak. Their prices are reasonable, and their service is excellent. I'm really happy to find a awesome plumber and I would highly recommend them!

Lee L.

10/07/2021 12:00:00 SA

I'm a real estate broker and running realty and management business.In my field of work, the support and service team is very important. I need professional technicians to be on call 24 hours a day. Olson Superior Plumbing is our important partner. Every time they can complete my client's work in a timely and excellent manner. Olson Superior Plumbing has served us dozens of times so far, no complaints, thumbs up.

Marius R.

5/21/2020

Response time was excellent and quality of work is there. Highly recommend Olson Superior Plumbing.

Homer M.

04/12/2023 12:00:00 SA

Quick, informative, and reliable. Will use these guys again in the future. We need more businesses like these.

Nan M.

2/20/2020

We hired Olson Superior to do a leak detection to find a leak in the slab beneath our house. It was a terrible experience and would have cost me a ton of money if I had followed their professional advice. Be very wary of hiring this company!! I am wondering how they get so many 5 star reviews? Is that possible?

The technician, Jim, was at the house for a couple of hours with sophisticated leak detection equipment. He could not find the source of the leak. He claimed that the reason he couldn't find the leak was that the source was an an illegal t-joint. We paid $275 for them to find the leak--a terrible investment of time and money because he did not find the leak.

To make matters worse, Jim finally said that we would need to pay him additional money to continue searching for the leak, and concluded that it would not be cost effective for him to keep searching. Jim said that it would not be wise to pay him thousands of dollars to try to detect the leak and strongly recommended that we re-pipe the entire plumbing system. He gave a written estimate of $14,000+.

I would also like to point out that Jim did not keep his promise to the plumbing lines that he cut to find the leak. He promised to restore water by fixing the cuts that he made before he left but, when Olson Plumbing left, the house had no usable water lines in the kitchen, laundry or downstairs bath.

Rather than hiring Olson Superior to re-pipe the entire house, I hired another plumber immediately after Olson Superior left. The second plumber found the source of the leak within 30 minutes which was from a single source. The second plumber had no fancy equipment. He just used common sense.

Bottom line: the source was not an illegal t-joint, and was *easily* found by someone who knew what they were doing armed only with their wits and with no equipment. If I had followed Jim's advice and re-piped the entire house, I would have been out a whopping $14,000+.

I strongly recommend caution is using this company.

Here is a little next-day update: The second plumber (who we have gotten to know as a friend) fixed the leak in a few hours. As a side comment, I would like to add that the second plumber said that reconnecting the water lines was a lot more difficult than necessary for him because of the way Olson Superior Plumbing made their line cuts and the pipe was crooked.

We visited Jim twice while he was working searching for the leak. Before we left Jim the second time, we realized that he had a hard time finding the source of the leak. So we called our old plumber ( he was very busy at the time and couldn't help us). Our plumber advised us to look behind the water heater for the source. I ran back to tell Jim, and Jim said twice in a tone a little offended: I am telling you: It is not possible!

But the truth is the water was settling in front of the refrigerator but the broken pipe (the source of the leak) comes from behind of the heater.

I saw the owner made some comments to my post, what he said was is not true! I would like them to be honest that is all.

Heidi A.

1/22/2020

I discovered a slab leak, and called Olson Superior Plumbing!! They were prompt, knowledgeable and made an unpleasant event almost pleasant! We decided to repipe and the crews were hard working and they did a great job repiping, patching and cleaning up afterwards! Thanks you for a great job!

Stephan B.

04/05/2022 12:00:00 SA

250$ to replace a bathroom faucet that I provide. I don't know in what crazy elitist world these guys live but I can't afford that, and in the end I found a guy who charged 90$ an hour and ge did it in 30 m'inities. I was happy to pay him the full hour because his pricing was honest.

Jennifer V.

08/04/2020 12:00:00 SA

We've used Olson Plumbing twice in the last two months, to repair a gas leak and to fix our water pressure. On both occasions, they were prompt, reliable, professional, and got the job done! Highly recommend.

Kassandra L.

06/10/2021 12:00:00 SA

I had a great experience with my installation of my tankless water heater. Unfortunately the extremely nice and knowledgeable technician moved states so is no longer working here. However he made the process seamless and efficient. Fast forward 6 months later the warranty registration wasn't completed so Eric T contacted me and is helping me finish up the warranty registration for my water heater. Without him checking I would never have known. Thank you!

Setareh D.

6/30/2020

Highly recommend! Great Service!

I recently had water damage and a leak coming from our laundry room at 11PMish on Sunday night and I needed the issue to be taken care of ASAP since there was water everywhere so I called Olson plumbing and they came within the hour and provided amazing service. They explained everything so i understood what the issue was and why it was happening and what needed to be done to be correct it. They made me feel comfortable and confident in their work and their customer service was amazing. Thank you Olson Plumbing!

Here are some before and after pictures of our toilet being fixed.

Rey D.

9/26/2019

This was one of the best experiences I've had with a plumbing company. James S. was dispatched to fix a minor leaky copper pipe issue that originated from my copper water line that extended over to my neighbor's garage ceiling.

James was on-time, very knowledgeable, professional and very kind. My neighbors and I had a pleasant experience with James. He answered any and all questions we had. He arrived just before 7:00 PM. and was probably finished before 8:00 PM.

The estimate/quote process through the yelp app was extremely easy and the customer service reps (Allison and Marissa) were very helpful in setting up the appointment for the technician (James S.) to come out. The estimate was honored as agreed in my conversations thru yelp with the reps.

To Eric Olson (Business owner), you have a very valuable and trustworthy technician (James S.) and a fantastic CSR staff at Olsen Superior Plumbing. James S. was a genuine human being and a professional. Your company and its staff will always be my go-to plumbing service to contact first.

The estimate was competitive and very reasonable considering the severity of the leak. I am able to sleep at peace tonight knowing I will have access to water since the leak has been fixed.

If I can give 10 stars, I would absolutely give 10 stars. Please give my warmest thanks to James S. (technician) for helping resolve this leaky pipe issue. I can't write enough good things about our experience with James.

Thank you Olson Superior Plumbing.

Marco Q.

3/29/2020

This is the second time I have used Olson superior plumbing. The first time about a month ago to replace a garbage disposal. The second time was for a clogged shower drain and to replace the cartridge in the shower handle as it was starting to get tougher and tougher to turn the shower handle.

Sam was the plumber for both jobs. He did a great job with the installation/repairs both times. He clearly communicates the issues and explains what he did.

Both times the company has been very responsive. Very prompt responses through yelp or via phone.

For this second visit (clogged drain) I submitted a price quote through yelp Saturday night and they responded in less than 5 minutes. Sam was out here first thing Sunday morning.

Thanks Sam/Eric

Jeffrey V.

09/08/2023 12:00:00 SA

Moe and Josh did a great job today. Very professional ana solved our problem
Highly recommend them

Russ T.

01/01/2018 12:00:00 SA

Eric came out after hours and took the time to explain things and answer all my questions. He had a positive attitude and a competitive price. He communicates well and is very professional and courteous. He's friendly, straight-forward and worked hard to get the job done in a timely
manner. Very knowledgeable and experienced.

Mas K.

6/25/2022

Continued 5-star service. Anthony and Daryl came out to install a tankless water heater. We spent a good half-hour going over all the logistics and options for things I had not anticipated, such as venting and condensate draining options.

Once the plan was set, I left them to their own devices, but when it came time to test, it didn't work! They methodically troubleshot it, found some factory settings that weren't quite right, but it still just wouldn't fire up. It turns out that my water inlet and outlet were reversed! They crossed-connected the lines and that sucker fired up immediately. They conscientiously used red and blue supply lines to ensure that it was clearly evident that the lines were crossed deliberately. That is real professionalism.

Ed A.

10/06/2021 12:00:00 SA

We wanted to thank Olsen Superior Plumbing for coming to our rescue when our home started to develop slab leaks. They repaired the first leak, which did cause extensive damage to our home. They advised that we have the home repiped because of its age, but we decided to hope for the best and just pay to have the leak repaired. Bad decision on our part and within a month, we had another leak. Because of the plumbers fast reaction, we had no damage to our home, but now we knew we would have to have our home repiped. To do this, we needed to get a loan. When I told them that we wanted to have our house repiped, but would have to wait for our loan to go thru to have them do that, the owner of the company, said they would do the repipe immediately and we could pay them when we got the money from the loan.
They did the repipe 2 months ago and we are now able to pay them. They never called or asked about getting paid during that 2 months time. I did keep calling them to keep them updated about what was going on with the loan and they thanked me for keeping them updated.
I don't know of any business today that would go out on a limb and do work from someone without getting paid immediately. All that they had was our word. God bless these wonderful people!
Ed and Lois Austin

Robert S.

10/23/2017

Sunday we had a plumbing emergancy. We had a main line clog. Our utility sink and both toilets backed up and flooded our bathrooms and haulway. Several plumbers were contacted and they were either unavailable or wanted to charge an outragous emergency fee.

We contacted Olson's Plumbing Care and we were pleasantly surprised!! Not only was Technician Eric immediately available, nor did he change us an ER Fee. Eric was very polite, professional and effectively took care of our emergency. The service provided exceeded our expectations.

Highly recomended, thank you Eric!

heba s.

09/10/2023 12:00:00 SA

We would like to thank Olson plumbing for helping us out with our plumbing issues we had recently. Special thanks to Daryl, he was amazing. We really appreciated his help, knowledge and professionalism. We will use Olson again and would definitely recommend them.

Mark L.

5/18/2021

I spoke with Eric at 8:30am and Luis was at my door by 2pm. Luis was professional, efficient and thorough. No pressure tactics or attempts to up sell. He fixed my pinhole leak and tested the lines. I will use them again.

Neal D.

8/17/2023

They were able to send a technician in under 24 hours.
Aaron did a great job. Showed up on time and cleaned up too

Yatziri B.

02/11/2022 12:00:00 SA

Our entire experience has been fantastic. Eric was very responsive on Yelp while trying to get a plumber for the first time. Very informative with just a few photos. Anthony was the on-site tech a he was wonderful. Very professional and gave me so much information and recommendations for our condo. We will defiantly be recommending Olson to everyone! Thank you!

Maricela D.

3/28/2022

A shout out to a young man who made a big impression with his professionalism Joshua Newton. You answered questions and finished the job promptly -thank you again

Rose M.

1/28/2020

I have called Olson Plumbing several times to either install or fix something. Charlie has come out to my place as has James. On time, good job and clean up. I will never call another plumber.
Thank you Olson.

Mike L.

12/10/2019 12:00:00 SA

I had an excellent experience with Olson Superior Plumbing! I recently moved into a condo and there were a few plumbing items that needed some attention as expected. Working with OSP was super easy and pleasant from start to finish. Their use of contemporary tech is great too. I simply took photos of the items I needed work on and texted them to OSP and that was all they needed.
James who came out to work on my place is the best. He not only took care of my original items but also pointed out others that could either be updated or fixed but never pressured me into anything. I did actually fix an additional item because of his recommendation. (A leaky toilet plunger that over time would have cost me more $$, thanks James!)

At the end of the day, I'd easily recommend Olson Superior Plumbing to others. You won't be disappointed!

Tom S.

3/24/2020

We just had Eric Olson and his crew out to our house again to do some plumbing work. I was very impressed that they brought personal protective wear with them today. Each of the technicians had on a face mask, gloves, and shoe protectors. They made my wife feel very comfortable as they worked.

You could tell that they were very sensitive to the COVID-19 epidemic and did everything in their power to ensure that we were protected as well as their technicians. I was also very impressed with how clean they worked. Most of the time when you have contractors come to your house, they leave a mess behind. This was not true with Eric and his crew. Extremely impressed with their professionalism and cleanliness.

I would highly recommend their services!

Waverley R.

9/15/2022

I had an urgent issue-a water heater that wasn't plumbed correctly so carbon monoxide was flooding the garage. Anthony and Jonny arrived and, realizing the danger, disconnected it and the next morning showed-up with a brand new tankless water heater that they installed in a timely manner and plumbed correctly--with new piping. They were professional, knowledgeable and fun. Fantastic experience; They are now my new plumbers for anything I may need going forward

Rebecca F.

7/20/2019

Great job for reasonable prices, won't upsell you on work you don't need. Anthony completed the work quickly and was a really friendly guy. I will definitely use Olson again!

Hanley C.

5/18/2023

Our kitchen shut off valve was leaking and needed it fix as soon as possible because I was hosting a party soon. Found Olsen and connected with Emilie. She was extremely sweet and accommodating. She was patient setting up a time that would fit my schedule. They sent Anthony who was a delight to work with. Not only was he extremely knowledgeable, I sensed he took pride in his work by the way he took his time to explaining things to me. He shared a lot of information, as a homeowner I needed to know. He was relaxed which gave me comfort I was in good hands. Another detail I appreciated was his mindfulness of the property. Wore booties while inside the house. He didn't walk outside with his booties then back in (seen that in a couple of occasions). Was methodical with his work to make sure he's won't make a mess while he was working. A trusted professional. Definitely endorse the company's motto people over plumbing.

KIMBERLY S.

4/18/2021

Had a pressure valve that busted, therefore... NO running water to the house. Tony arrived around 6pm and he tried EVERYTHING to get the water running )as he could tell I was stressing). The supply store had already closed, so he promised to be back first thing in the morning, and he was!!! He worked relentlessly until I had running water again. Thank you Tony!!!

Annette D.

3/31/2021

Whole house re-pipe to PEX, new water heaters and accessories....repaired drywall very well. The crew ran a smooth process for all the work. Very impressed. Price was reasonable.

Kevin D.

12/14/2022

Great for emergency needs, had some initial issues with follow up work but they addressed them. Thank you!

Stephanie C.

02/08/2020 12:00:00 SA

Charlie is the bomb! He was very professional and friendly and took the time to show us what the issue was and how it was going to be fixed. After receiving the free estimate, I checked with another plumber to compare prices and Olson's was more reasonable. So we booked Charlie to return and he was able to come back the next day. Our hot water issue was fixed and he showed us the part that was replaced.

Definitely calling Olson/Charlie should any other plumbing issues arise. Thank you!

Donna M.

6/25/2020

A great company! Professional! Capable! Rates are upfront. Wouldn't think twice about using them again.

Loydette R.

3/15/2021

Our garbage disposal stopped working and our kitchen faucet was leaking so we needed both items replaced. Lyle of Olsen Superior was on time, friendly, professional and a pleasure to work with. Instead of just instantly replacing the garbage disposal, Lyle took the time to check it, he told me what the issue was and fixed it! He could have easily came in and changed the disposal as it had been indicated in the service call, but he took the time to check which was very much appreciated as he saved us $$!! He replaced the kitchen faucet and no more leaks! Lyle also offered to check the plumbing to the bathrooms and give us a status - which we declined as there was no need. Overall, very happy and appreciative of the service provided! Thank you!!

Toby I.

02/03/2023 12:00:00 SA

I don't know where to start with this.. I was referred to a competing plumbing company which was highly rated but they were waaay expensive. Olson gave a MUCH more competitive quote and did high quality work(warranty for a year). Patrick was on time, and called to give me details on the problem and the repair. It didn't stop there, Emilie, Kendra, Lexie were all amazing and very communicative. I have dealt with many different contracting companies, plumbers, roofers, garage door installers, electricians etc.. and this company was by far the most receptive and up to date with email/text and yelp messaging. They are truly a step ahead of the other companies and have definitely earned my repeat business going forward.

Thank you again for all your great work!!

Angela D.

07/01/2022 12:00:00 SA

I found my plumber. In the last 3 months I've had 3 different plumbing companies trying to figure out why we kept losing hot water. Not only did the other companies not identify my issue which in result I missed the deadline to my home warranty to replace my water hater.....

Zack showed up and he was able to identify the issue. Not only is he sweet and patient, but I was impressed with his knowledge and ease to explain it to us. Zack provide many options and was not there to make a sale.

The installation portion went smooth. They did such an amazing job. They also relocated our water spigot that was inside our garage to the outside of the house. I am very happy we found this company. Goring forward this will be the company we use for all of our plumbing needs.

Nicole V.

5/29/2023

Very quick to reply, straightforward pricing, prompt, thorough, courteous, professional service. Couldn't ask for more. Bryan was our tech, Anita managed the initial communication and setup. Exceeded our expectations, would definitely recommend

Richard G.

6/18/2019

A few months ago I requested annual service on my tankless water heater. Eric gave me and a friend a quote that was acceptable. As it worked out, they included a third party into the price package.
Service completed. Customer(s) Happy.

Jennifer C.

01/12/2021 12:00:00 SA

Haven't actually used their services yet but have had them come out twice- once for an estimate and another time to investigate if a strange smell might be related to plumbing- both times they were very prompt and professional, but what I love most is that they are thorough! They are my go-to plumbers! Highly recommend!

Melanie C.

7/29/2022

So happy that we chose Olson Superior Plumbing. Lyle was personable and professional. He fixed our clogged toilet very quickly. He offered to do a free analysis of the entire home. Yes, I understand that this is an opportunity for them to get more business. However, having a professional assess all the plumbing in my house, and then give us quotes and a plan - fantastic. I only fix what I want. I will definitely be calling them for all of our plumbing needs.

Keanu K.

09/01/2023 12:00:00 SA

I don't write a lot of reviews, but this company definitely deserves a good one. I've got less than a handful of companies that I call for repeat service. This was the first time I needed a plumber. I'm happy to say that Olson Superior Plumbing just made it onto my exclusive list. Erickson and Aaron came out to fix our issue. They were quick, knowledgeable, sincere, and thoughtful with their service. I never felt like I was getting conned into paying for services I didn't need. I'll definitely call this company again if I ever need plumbing services.

Oren X.

09/04/2020 12:00:00 SA

Technician (Anthony) came on time and was super nice and professional. Worked with a mask and gloves the whole time. He explained in details all the work involving a flange rise,completed the work in 45 mins and cleaned up afterwards.
Highly recommended!

C N.

5/27/2023

Was really glad to deal with Daryl at Olson Plumbing. Daryl was really great--dedicated, professional, understanding, and stayed with the job until the problem was solved. Daryl and the whole Olson team were a pleasure to work with. In the future I can't imagine we'd go anywhere else for any plumbing need. Highest possible recommend!

Ben A.

12/30/2022

Once again, Olson Superior Plumbing handling a job quickly and efficiently. A small leak developed at an angle valve from a recent toilet install. Anthony was at our home promptly and corrected the issue.

Thomas N.

11/03/2021 12:00:00 SA

These guys are awesome! They answer the phone immediately, inquire as to your needs, schedule a service call, and show up on time. They text you before the plumber arrives. I've used them twice and both times they performed above and beyond the call.

Both plumbers Josh and Garett were professional, knowledgeable, helpful, and clean.

I highly recommend Olson Superior Plumbing.

brandon m.

10/24/2017

Eric Olson is highly recommended for any repair needs. He is a good honest person in a world you just don't know who you can trust. He replaced my hot water heater a couple years ago and the process was smooth and easy, with no problem since.

OCgirl H.

8/30/2021

I hate to mark up a company before I even use them because I know these stars impact the company's referral business on Yelp, however, after 2 days of contacting them, pretty disappointed. I have yet to receive a call back from them, even after the first day, an assistant told me the owner would give me a call back.

I really go off Yelp reviews and this company looked great with so many good reviews, but the lack of call back for a potential job, has me looking elsewhere. If you cannot call back when you say you're going to call and also even after I call back the next day for a reminder, you really haven't shown punctuality.

John C.

3/14/2023

I just wanted to take some time to thank you for being a great service provider! From start to finish. Madison was awesome over the phone and the instal of our new
water heater by Daryl who could not have been more professional and nice. His hard work and attention to detail was greatly appreciated.
Olson Superior was a great experience to work with and I will be giving my in-laws your number for their new water heater and anybody else who is looking for a great plumbing company!

THANK YOU ALL SO MUCH!

Jane D.

8/16/2020

Anthony Reyes and Q did a great job installing our new garbage disposal. They also troubleshooted one of our toilets and our shower drain. They not only did a great job, but they were very nice people.

Sandy P.

8/25/2022

On time, responsive, and efficient.

Whole customer service time responding online on Yelp inquiries and also via phone. Plenty of techs available. Scheduled for next day and actually arrived early. Updated with Eta multiple times.

Finished the work without overage charges in an hour. Granted, it wasn't a big repair but appreciated that it was diagnosed correctly via photo provided via Yelp. This is extremely important to me as it speaks to the expertise of their managers and techs, and helps me determine which company to hire.

Other companies wanted to replace more than was necessary (and hence higher pricing) or wanted to schedule just to see first without quoting. Olson got it right and got it done quickly. The pricing is just north of what j was expecting but no one else provided a better quote, so it was worth it in the end.

Would call on them again in the future.

Monica D.

12/10/2020 12:00:00 SA

Having lived in our cozy older home for just over two years now, it was inevitable that something bordering between major and minor would come up and we'd need a specialist to come take a look. Of COURSE it was our sink garbage disposal...

Relying upon Yelp's trust outsourcing messaging system proved to be beneficial once again, particularly with our desire to support locally-owned businesses. These guys were quick to respond, courteous, and were able to schedule us in within the next couple days!

I was slightly worried because I'd be at work during the appointment, and my mom would be the one personally dealing with the plumbing tech. Not a problem at all! Mom was very impressed with Garett's professionalism, cleanliness, respective of personal protective equipment, and she felt the price charged for parts + labor was very reasonable.

Thank you Olson Superior and Garett for not only a job well done, but for reassuring both my mom and me with the entire experience! Highly recommended!!!

Morgen H.

10/07/2020 12:00:00 SA

This company was recommended by a friend and couldn't be happier. They answered the phone the first time so no going back and forth. They were able to send someone out within 30 minutes. The faucet didn't come with the correct hosing but Samuel had some in his truck. He was very friendly and did a great job!! Highly recommend this company!! Thanks again Samuel.

Emily G.

4/24/2019

Sam (Samuel) arrived on time, was super friendly, and did a great job installing my garbage disposal. He also noted some other improvements I may need, but was not pushy about it at all. I will definitely be using them again soon and would recommend Sam and Olson Pluming to anyone!

Gary L.

06/11/2019 12:00:00 SA

Great service. Friendly AND professional. Charlie was very helpful and honest. I do not hesitate in the least in recommending them.

John K.

2/26/2022

Overall great experience working with this company last week. I sent out a service request early in the am on Monday and they were over same day in the afternoon. Appreciated the prompt communication and the plumber did exactly what I needed. Thank you !

Paul R.

4/14/2023

I needed some extra information from a repair job that was performed almost 2 years ago. I called Olson Plumbing and spoke with Annie and her supervisor Eric. They were willing to help me out over the phone and within minutes they sent me over a more detailed description of exactly what had been done on the previous repair job! An example of friendly, and prompt service from this company!!

John M.

5/19/2019

James , Anthony and Eric are all professional courteous licensed plumbers. The job did take a bit longer than anticipated due to some unforeseen events, but they made it all correct and made sure the job got done correctly. Will use them again thanks.

Johnny H.

06/02/2022 12:00:00 SA

I called them yesterday morning at 9am and Josh showed up within 45mins. Josh replaced my main water valve and installed a water pressure regulator in less than 2 hours. Josh was very professional, knowledgeable, and perfectionist. He even checked couple of my faucets and gave me tips how I can fix them myself. I am so happy that I called Olson Superior Plumbing for this job! They have just earned my business for life :)

Jeannie J.

11/09/2019 12:00:00 SA

Called STAT service for a couple of problems. Came out faster than expected, advised me what the issues were (but nothing that required fee for service). Gave a full inspection on plumbing of the house and written recommendation for future reference. No charge since didn't require anything to be fixed. So pleasantly surprised by their customer services. I will definitely use them for my plumbing issues going forward.

Steve M.

6/25/2020

Special thanks to James and company at Olson Superior Plumbing. After a Father's Day surprise water main rupture, I was in store for a major repair bill. Most of the estimators came out and told me to stop digging up the line and just run a new line for $3k-$5k. James gave me a similar option but also encouraged me to dig just a little deeper to fix the issue on my own for a fraction of the cost. He even called back later to give me advice to make sure I did it right on my own.

Water is back on for less than $100 and a sore back!

I truly appreciated James' honesty and care for me as a potential future customer.

I will definitely call Olson first the next time I have an issue.

Thanks.

Ardy D.

1/29/2021

This is my second review of Olson in the last two months. Had an issue with tankless water heater and one of their senior technicians (Garrett) came out in a day. He walked me through different options for potential fix, from least expensive to most expensive - running diagnostic first vs. replacement since water heater is old... we decided to go diagnostic route and it turned out that the heater's software had stalled and needed to be reset. He also installed a panel so issues can be easily identified moving forward while saving around $4,000 by not going replacement route from the outset. Great service and highly appreciated their approach.

Shervin S.

7/16/2020

These guys are great! I've used them twice now, and they provide top notch service, good pricing and are very fast. High recommend them.

Ramzy A.

9/17/2018

Had Eric from Olson plumbing come out to help with a leak that was discovered under some cabinetry. At first glance the leak looked as though it was just a pinhole leak. He was the first plumber available to respond so I gave him the opportunity to tackle the job and get us up and running as I had to turn off the water to the entire home to prevent any further damage.

Upon arrival he saw the pinhole leak and advised that we can either replace or repair the pipe. He also advised that the pipes appear to be in bad condition and recommended a whole house repipe. I have lived here for over 5 years and have never had any plumbing issues, so I kindly declined and asked him to fix the issue at hand by repairing the pipe.

I came home from work to meet him and show him what I discovered and he agreed that it was a pinhole leak. He ended up charging over $100 more than the highest quote I received through yelp ($200 more than the lowest quote) and completed the task in about 20 mins. By this time I had returned to work. He called me to inform me that the job was complete and we should be fine. I asked him if he checked thoroughly to ensure that was the only leak or problem and he assured me that everything was fine. I thought nothing of it and put fans to begin drying the affected area once I came home from work.

I left town for the weekend and figured everything should be dry upon my return only to find that the same pipe was still leaking but beneath the concrete. I called him to inform him of the issue and he mentions that he told me the home needed to be repiped.

Unhappy with his work and concerned with the continuing issue I had 3 other plumbers come to give a second, third and fourth opinion. All plumbers agreed that based on the leak and pipes condition that the repair should not have been done and the pipe needed to be capped and replaced. The work he had done 3 days prior was pointless and removed.

If you are seeking a plumber who is willing to put in the time and effort to complete their due diligence and ensure they are fixing the entire problem, do not call Olson's. Seems he simply wanted to make a quick buck and did not care to resolve the issue. I gave him the opportunity to try to resolve this issue given the facts and other opinions and provided photos showing that his work was removed to fix the job correctly, he declined. In the end, I had to pay two plumbers to fix one job. Save yourself the time and money, and don't make my mistake. Sometimes the first to show is not the best option.

RP M.

09/11/2023 12:00:00 SA

Had shower faucet cartridge replacement needed. Great service and great team. Friendly and knowledgeable. Available within 24 hours (at least for my service call) which was convenient.

Sarah T.

10/28/2022

We had used Olson for repiping our whole house with Pex A, installation of a whole house filter, and an area drain install a few months ago. Eric T was my initial contact and was very responsive to all my numerous questions. Jose and his team repiped the house. Their drywall patch guy Rafael patched up the walls after passing city inspection. Everybody in the team was so pleasant to deal with and on time that we chose to pick them over two major local competitors who gave me a few hundred dollars cheaper quotes. They accommodated my request to label drywalls they'd need to cut into--making the walls ready for a third-party asbestos abatement company to take care of.

Fast forward to today.
I contacted Olson's office yesterday to help me troubleshoot a brand new shower valve installed by my general contractor. The valve cartridge seems to be leaking water (dripping tub spout) and my preferred plumber (who has helped fix our issues in the past) could not fix it despite two visits. Olson's office rep Emilie called me back and scheduled me for first thing today with Luis Barrios. I'm glad I got Luis' fresh pair of eyes to look and diagnose what could be the issue. When I asked Luis to educate me on the parts and tools I need to do this myself next time, he was patient and friendly. He left after about 30 minutes and no water drip from the tub spout since! I am ecstatic that I found another reputable service plumber in my area! Thanks, Olson Team, for being so pleasant and helpful to deal with!

Amanda T.

6/15/2020

Olson is our go to plumber! They respond to calls very quickly, are always very happy and pleasant to work with, don't charge extra fees and if their prices are reasonable. We can't recommend them enough!

Hap L.

6/29/2022

Making the appointment was fast and easy. But because of a computer glitch, service was delayed by one day, not a big issue, things happens. Daryl was our technician and did a great job. He was fast and thorough. Even sent me pictures of the finished job. Price was the best from all the plumbers I contacted in Yelp. Would definitely use again.

Jerry M.

4/14/2022

Had Phill from Olsen Superior Plumbing over today to install a new faucet in my kitchen. Phill was fast, friendly, professional and a good problem solver. My sink never looked better! Thanks Phill!

Ian K.

10/09/2020 12:00:00 SA

James was our technician and he was very professional, friendly and the results were great. We had to remove a pipe and cut off the gas from a particular line and it was no problem for him. He was in and out in about an hour. Great customer service from the office and I am relieved to have finally found a trustworthy company to handle all of my plumbing needs. Thanks again!

Sophia B.

04/03/2020 12:00:00 SA

We were in desperate need of service on our tankless water heater since our hot water went out late in the evening on Tuesday. Hoping that it wasn't something major, we waited to call for service first thing in the morning. I looked on Yelp after calling the plumber that we've used in the past and I never received a call back. I found Olson Superior Plumbing and decided to give them a call. The young lady that helped me out over the phone was very pleasant as well. Sure enough, she was able to have someone out within the hour.

If I could give 10 out of 10 stars I would. It was a pleasure to have James in our home. He was on time and took care of our issue in a matter of minutes. We had great conversation and we are happy with the service he provided.

We will be using Olson Superior Plumbing from now on!

Doug K.

11/05/2018 12:00:00 SA

A live person answers the phone, and very responsive from there. I'm a fairly handle homeowner, but, I knew that replacing the shower valve was beyond my competence. Olson Plumbing arranged to have the job done within three hours.

Jonathan D D.

3/20/2019

Called Eric for major leak of the kitchen. He and his team showed up promptly...did a great thorough video inspection...located the problem....and a few others as well and did a great job....Very pleased and would use again and recommend hands down.

JD
Orange County

Gus T.

9/19/2021

I worked with James. He got everything done for me as we were renovating the house. They did all the bathroom plumbing and kitchen installs. They made a few mistakes but readily fixed them. We had a few delays, but the work was completed. Price was reasonable considering they were a licensed legit outfit. Not as cheap as a day laborer, but way more accountable and dependable.

Carl T.

7/21/2023

We had a leak in the upstairs shower. Richard and Alex responded within a few hours and fixed the problem quickly and efficiently. A pleasure to work with a company that provided this great service at an affordable price. Would recommend Olson Superior Plumbing to anyone in the Huntington Beach area.

Neha K.

08/01/2023 12:00:00 SA

Omg we are so happy to have found them to replace our broken garbage disposal. We used yelps request a quote feature to ask multiple plumbing company for their quotes. Olsen replied quickly and gave the best price and warranty insurance.

Daryl was on time and was able to do the job efficiently. The plumbers putty on our old garbage disposal that came with the house was all over the disposal. Daryl did a very neat and clean job with the clay putty even when no one can see it. He answered all the questions we had that were unrelated to the garbage disposal with clear communication and also helped check out water pressure. Really happy with the service. Thanks to yelp we found Olsen plumbing and thank you Daryl for the amazing job!

Yunxia L.

2/18/2020

Our water heater stopped working over a weekend. Samuel came out and replaced the water heater. But a few days later I started noticing smell of gas in the garage. Called Samuel again and he was here the same day around 9:30pm. But he wasn't able to find a leak. I could still smell gas and finally bought a flammable gas detector and found the valve was leaking. Called Samuel again and he offered me $20 discount to change the valve. I disagreed. Talked to Eric the owner, shared the story and he agreed to split the cost since we could not establish causation to the failure of the valve. Overall good experience despite a little bump on the way.

Steve M.

5/21/2021

Arrived on time and were very professional. This was a routine kitchen faucet replacement. Four hours later one of the lines leading to the faucet popped off and squirted water inside the cabinets. Had to have him come back the next day (and do without kitchen water). He said the connection that popped was something that had been attached at the factory. Hmmmm.

Matt B.

05/06/2018 12:00:00 SA

I needed to have a reverse osmosis system installed after moving into a new place. In requesting information on Yelp, Olson was quick to respond, professional, and offered a competitive price. Effrain was the associate that helped us and we talked to Eric in setting things up. They did an excellent job. We needed work done to the countertop to accommodate a new faucet, and they helped us think through the options. He also talked through maintenance of the unit and answered all questions. I could not recommend highly enough for similar plumbing needs - A+!

Tony H.

6/19/2022

Called them and they came within 30 minutes to help me install some parts I had bought (I tried installing myself to fix a leak but it kept leaking). Cost was explained over phone and didn't change in person. Would use again.

Stewart T.

7/20/2021

I had a leaky angle stop on my wall to my downstairs toilet. The plumber who came out (Phil) was very knowledgeable and was able to replace the angle stop in about 30 minutes. He even took the time to look at some other plumbing issues I had and suggest if they needed replacing or just a simple tweak. He also took the time to explain to me how different parts of my plumbing system work. Great service all around.

Gayle M.

12/18/2019

I need to give a good shout out to Josh for calling me within 10 minutes of asking for a plummer! Thank you so much. Josh also scheduled a plummer to come out to our home later that evening, how cool was that!! Anthony came out and fixed our problem within an hour to get our toilet up and working again. And NO continuous running water! Thanks Anthony, you are awesome.
I will recommend Olson to anyone on our block.

Jonathan L.

04/07/2021 12:00:00 SA

Phil came by to install a new water line to our new refrigerator and he was great! On time, professional, Covid safe and very knowledgeable! Pricing was fair and the best part was the transparent pricing prior to work beginning to helps ensure no surprises come up in the middle of work. Phil did a great job and we'd recommend using him again. Thank you Phil!

Mark C.

10/15/2021

We had a slab leak in our downstairs kitchen area. Water was seeping up the grout lines underneath the tile. We shut off our main water and called Olson Superior plumbing. Sent on site was Patrick. He was able to quickly identify the leak. Patrick was joined by his co-worker Anthony, they were really quick cap off the broken pipe at both ends. They were fast, knowledgeable, informative and great to work with. We are now deciding if we are going to just re-route that pipe or do the whole house re-pipe. Thank you gentlemen!

Sara Lee M.

5/24/2020

I appreciate this company showing up quickly after a major slab leak. Eric Olson was upbeat and helpful through the process. Their work was excellent.

Ricky C.

4/19/2022

I had a dripping problem for the faucet of my shower system. I got a quote from the technician on 12/16/21 to fix the dripping of the shower faucet. He said the cartridges of the faucet is discontinued and not available anymore. He suggested me to replace the entire shower system with using a new single cartridge controlling the hot and cold water at the same time. He quoted me $2050.

I just had another plumber to come over to check it. He bought the cartridges right away and fixed the dripping for $449.

Olson doesn't seem honest to me.

Heather M.

12/28/2022

I appreciated his company because of their great communication and good value. Emile was so good at letting us know it was going on. We had work done by Johnny and Patrick and they were both good at explaining what they were doing and why. The prices we were quoted from Olson were more reasonable compared to other companies. I would hire them again.

Erik K.

03/02/2022 12:00:00 SA

They were great I was in a pinch... and they were able to fit me in, came out and completed an inspection. Great job and thank you very much. Erik

Kolin T.

12/23/2021

Had a backed up toilet that I just could not clear with a plunger or this pricier tool I picked up at Home Depot so I decided to get a professional. Called Olson Superior Plumbing in the morning, Lyle came by in the early afternoon (had said between 2-4 pm but then Lyle called me saying his last project finished early could come at 1:15 pm if I was available and I was) and quickly took care of the blockage. On time, courteous (mask and booties), and very informational. Would definitely call again if I have any plumbing issues that the old plunger can't handle.

John O.

6/24/2023

Had an obstructed shower and these guys came and above and beyond. Fixed everything carefully. Highly recommend.

Gabriela O.

12/28/2020

Olson superior plumbing is SUPERIOR. We've had the best service everytime they have come. They are professional, on time, and kind. I will only go to them for my plumbing needs. Thank you again to Q and Anthony for helping us out!

Donna L.

04/10/2021 12:00:00 SA

We called early one morning after waking up to a pool of water on our floor. An Olson plumber came over immediately and discovered a slab leak. Things happened so fast from diagnosis to repair by these expert people. The leak caused major damage. The crew was informative, educated, patient, hard working with attitude plus. Our home is 40 + years old, so upon recommendations and some googling we asked Olson after the repair to replace the rest our pipes with PEX pipes. They do quality work and we feel secure in this old house we love that we are leak free. The Olson team was reliable, responsive and took great care to protect our property and we were so lucky to have them take care of us.

Janine C.

06/05/2023 12:00:00 SA

My daughter woke me up at 2 AM letting me know there was water dripping from the ceiling. Had no idea what could be going on but called Olson Superior in the morning and Eric got right back with me and had a team member out within half hour. So grateful! Anthony came out and found the leak and fixed the clog. Anthony was so knowledgeable and helpful. Sometimes I feel like plumbers don't care to explain stuff but both Eric and Anthony were happily explaining how my plumbing works and honestly that was so helpful.
I really felt like they cared.
My new plumbers for sure!
They know their stuff and their people care.

Bryan B.

5/23/2020

Garret was great, showed up early on the morning I contacted them. He explained the levels of the possible repairs needed and associated costs before he started the work of our kitchen drain line with a leak. So far so good with the repairs. I will refer and use them again.

Frederic S.

01/09/2023 12:00:00 SA

Daryl G. was the best plumber I've ever met to date. He explained everything to me concisely and succinctly and exceeded my expectations from start to finish. Absolutely 5-stars!

Joanna L.

7/28/2019

Called Olson Superior Plumbing on a Monday morning regarding clogged dual sinks in our bathroom and they responded quickly and sent out James S. the same day. James was polite, professional and quickly fixed the clogged sinks. James was also very knowledgeable and answered all my questions. His customer service skills were excellent - just a really nice guy. I would definitely recommend Olson Superior Plumbing for any of your Plumbing needs and I would recommend James.

Lopez A.

07/01/2020 12:00:00 SA

We had an emergency at 7pm our bathroom was sending water back!!! Called Olson and they had a tech within an hour! Samuel was amazing! He went above and beyond to make sure he was careful and clean. The fix was not easy but Samuel cleared out the lines and got us working and draining the proper way!! Hands down the best plumbing experience we have ever had! Will always only use Olson!! Thanks Samuel!

Robert Lopez

Shawn B.

8/28/2020

The team at Olson Superior was perfect from the initial call, to the service they performed the same day! I would recommend them to anyone. Their text alerts are amazing as well. Very efficient. Josh was super informative and wasn't pushy in regards to my water heater fix and suggestions for future operation. They are now saved as a primary contact in my phone. Great job guys. Thanks again.

Jeff P.

5/30/2021

We just had Zach & Anthony out for a leak detection. They were very professional, highly experienced, thorough, and a pleasure to work with. Highly recommended. Would hire again.

Phil D.

2/22/2023

Ericson and Anthony did an excellent job of diagnosing and clearing our blocked kitchen drain.

Serena J.

5/13/2021

Hired them in a pinch because my plumber was unavailable for an emergency service and boy DO I REGRET IT NOW.... they were so responsive and quick to diagnose the issue, which was fine... Unfortunately, they're PRICEY ($225 just to run a diagnostic testing, $360 to actually fix the issue) and their customer service is lacking to put it mildly. The receptionist who answered my call today (2 days after the service) was dismissive and lacked empathy. The plumber never called me back or replied to my text. Not sure how they get such high ratings. Their business is lukewarm at best.

Jack B.

5/29/2020

I called talked to Marissa told he about my 80 year old moms problem she was going to check with I am assuming Eric and never called back got someone else to handle what a joke.

Tyler H.

3/29/2020

James is incredible in every way and this plumbing company is far superior to any plumbing experience I've had in the past. Especially during these trying times of COVID-19, this company cares not only about the work that they do ...but also the well being of the customer.

James arrived wearing a mask, gloves, and booties to enter our home. I was so impressed with the precautions he took to ensure that everyone remained safe. He even sanitized when he was done. We will gladly call Olson plumbing and will specifically ask for James next time we need them.

Thank you so much James and everyone at Olson Plumbing!!

Stephanie S.

02/10/2020 12:00:00 SA

These guys were fantastic! They were knowledgeable, fast, and reasonably priced. We had to replace our garbage disposal and bathroom faucet. Both of which were done quickly, a have been working great since! As an added bonus, they were extremely patient with my toddler, who wanted to see what they were up to.

Hooman K.

05/11/2023 12:00:00 SA

You hear stories about plumbers. There is always a sense of cautiousness around the topic. However, Olson Superior Plumbing was great! They were honest and ethical from the beginning. They did their job. Respectful. They were attentive and looked to help anyway they could. Thanks!

C L.

08/04/2021 12:00:00 SA

We desperately needed Re pipe done on our home. Water pressure was so low. We had very old galvanized pipes. Patrick was awesome at the recommendation all though we were hesitant he asked if it were ok to have some one else from their company and speak to us. Jose came and said we definitely needed it done. Still hesitant I went to another company received another quote and they were almost more than double priced. I called Olson back and agreed to their quote.
The day of the work their crew came in and got straight to work and were able to complete the Job in one day. The crew was professional and cleaned all of their mess. I was very appreciative for that as well. Thank you guys for such a great job and we have amazing water pressure now.

Renee T.

12/28/2021

Great service and very thorough work. I called and they sent me an email and text confirmation. Then the day of the service they text me ahead of time. Phil was our service provider and he was terrific. He went above and beyond explaining and answering questions. He located the problem and fixed it quickly. He wore shoe covers and a mask and was very professional and polite. He made sure he took care of everything before he left. He even noticed the water heater and offered a suggestion which was very helpful. I will definitely use them again.

Denise A.

1/26/2022

Highly recommended!
The water in my area is known to quickly corrode pipes and fittings so when I purchased my place I had a list of recommendations from the inspector that I wanted to take care of shortly after I moved in. I chose Olson superior Plumbing based on the yelp recommendations so I didn't know much else about them. Olson was very responsive when I called and they came out and provided an assessment of the work. They were initially scheduled to do all of the work in one day but I've postponed some of the work about three or four times due to my schedule. They were always professional, patient and they did excellent work. I couldn't be happier with my water system, heater, faucets and new line fittings knowing that the lines are protected from corrosion.

John K.

06/12/2020 12:00:00 SA

Had an issue with our tankless water heater on Memorial Day. Olson responded quickly and was able to diagnose the problem... without charging my extra. They gave me the estimated charges up front. Although a little on the high side, the service was great. I'm always willing to pay a little more for good and competent service. I'll be using them for all of my plumbing needs moving forward.

Raymund H.

10/13/2022

Highly recommended. Lyle was very helpful and professional. Tried everything to complete the job . Well done and very satisfied with his work and service. Thank you!

Heather G.

04/12/2023 12:00:00 SA

Elliott was knowledgeable and professional and a man of integrity. He provided quick responsive service with a great attitude. First time we didn't feel cheated by a plumber, recommend

Chris W.

04/08/2020 12:00:00 SA

James is the best!! Very fast and efficient service and he really cares about his customers. No one wants to need a plumber but James made the experience alot less stressful and comfortable. 5 stars across the board!

Resa H.

2/18/2020

I just had Samuel Wingenbach of Olsen Superior Plumbing over about my house Water Softener Tank hose dripping. He noticed I had a 12 year old Water Pressure valve on it and the whole house water pressure was WAY above what is safe for pipes. They could burst, cause pin hole or even slab leaks with such high pressure - yikes! Once he saw that, we stopped thinking about the Softener and addressed this much more important issue. I asked my Contractor tenant and he said yes that Pressure Valve is a priority. I knew I could not pay for both, so I had the Valve changed. Sam took the old one off and we both saw it had clogs of calcification in it blocking flow. The new Valve brought the water pressure down into safe range and I even got better pressure in my upstairs shower at a lower pipe pressure! Sam then looked at the drip of the Water Softener & macgyvered a clamp that solved the problem - at no extra charge. WHAT FANTASTIC CUSTOMER SERVICE! I HIGHLY recommend Olsen Superior Plumbing & Samuel Wingenbach.

Paul W.

03/01/2020 12:00:00 SA

Olson Plumbing repaired our two bathroom sinks so they look very professional and work well now. Very highly recommended.

Bea N.

4/22/2019

Just had a kitchen sink snafu and needed help ASAP. Heard back from the team almost immediately and they had someone here in less than an hour. Anthony took a look at the issue and was able to show us how to fix it (luckily it was a really simple fix). He was awesome and informative and helpful. Great response time and so helpful.

Patricia J.

12/14/2020

Service is excellent. I was able to make an appointment for installation of a new toilet back in September.

Our plumber was very professional and he did a great job on installing and removing the toilet. I highly recommend them for any plumbing service.

Walter L.

06/08/2023 12:00:00 SA

Lexie was willing to provide me with an estimate over the phone unlike any of the other plumbing companies that I had called. And their pricing was reasonable (my son in law in Illinois is a plumber and told me what a fair price would be.) They provided me with several appointment time availabilities today. So looking forward to have them help us out.

Amy B.

10/05/2019 12:00:00 SA

Ok let me just say BEST PLUMBER EVER!!! It seems every time we have a plumbing issue it is 5pm on a Friday. We have had the misfortune of dealing with other plumbing companies that do not care that your child has clogged the toilet and your house will flood. Not the case with Olson Superior Plumbing. We called at 6pm and we were given a time frame of 8-10pm. Anthony called and kept us informed of his arrival time. He showed up at 10pm with a smile on his face and got right to work. He was very determined to fix the issue and he did. He did all this at midnight, still with a positive attitude and amazing customer service. Thank you Anthony for being a true professional!!!

Akshyat S.

7/13/2022

I used then for a plumbing project in my backyard and was thoroughly satisfied. I would totally recommend them.

Garry G.

6/20/2023

I'd like to give a special Thanks to the folks at Olson Superior Plumbing. To cut a long story short they responded out and developed a plan for for replacing a sewer line from an upstairs toilet that ran down through the walls to the slab. Other plumbing fed into the pipe needing replacement. Carlos, Patrick, and Daryl combined to do an excellent job with minimal damage to the drywall. All of the guys were respectful and polite as were the ladies in the call center. I appreciate the work and feel that I've found a new plumbing company I can call upon when needed. Thank you.

James L.

02/04/2023 12:00:00 SA

We've had Olson come out twice to our house for various reasons. They are fantastic.

We needed a new toilet installed this week. We first called Pristine. The guy came out and said $325. We said great, do it. 5 minutes later, the guy says our flange was not level with the floor and that it would be $2,000 to fix. The old toilet was gone so this guy could clearly see the flange when he quoted us $325. We said no and then he told us that he had to charge us $250 for setting up. The dude literally just opened up his toolbox and that was what he wanted to charge us $250 for.

We then called Olson. Daryl (who happened to be the guy who came out to our house the first time on a different issue) came out the following day. He gave us a quote for WAY less (literally a fraction of what Pristine quoted for a far simpler fix), played with our dogs, installed the toilet and then offered to buy girls scout cookies (we gave him a free box for being awesome). Olson, if you are reading this, you need to give the man a raise. You guys are lucky to have him.

Kyle N.

3/23/2020

Quick and prompt! Got our disposal unclogged in a jif! James you rock. He came up with a quick and easy fix that took a couple minutes.

Joe V.

8/16/2023

I don't often write reviews, but I felt that this deserved one. Anthony and Rodrigo from Olson Superior Plumbing came out this morning (8/16/23) to service a clogged drain from my kitchen sink. In order to clear this blockage they needed to access the cleanout port located on an exterior wall facing my backyard. They walked me through exactly what they were planning to do before they performed the work. They specifically came out to hydrojet the drain line, but performed additional services to ensure quality work. All their equipment looked maintained and of a well known trusted brand - Milwaukee. They started off by removing the cap/plug to the clean out port and ran the camera probe to see what was inside. They even showed me the monitor so I could see for myself what we were dealing with. Judging from the blockage, which consisted of food waste, oils, fats, etc., pretty common to what you would find in most drain lines, they proceeded with using a chain knocking tool to clear the blockage along with a camera probe trailing behind it, so they could monitor the activity. They were transparent and even let me see the camera monitor in real time as they cleared the blockage. The chain knocking tool effectively cleared the line which we visually confirmed by running the camera probe back-and-forth. So Hydro jetting wasn't necessary. After successfully clearing the drain line, they measured the incoming water pressure. They noticed the regulator was no longer doing its job at maintaining pressure between 50 to 70 psi and instead I was receiving 100 psi of water pressure from the city. I knew this problem existed before they came out and already had a brand new regulator in my garage but hadn't installed it yet. They offered to install it same day and did it in under 10 minutes. They also replaced a damaged 3 cap/plug in my front yard, which was another clean out port to the main line drain. Afterwards they offered to inspect the overall plumbing in my home, which included the kitchen and the 3 1/2 baths. They spent nearly 3 to 4 hours, performing the work and some, plus assessing the plumbing inside the house. They gave me advice on what to look for in the future and told me the plumbing overall looked good. My experience with Olson overall was amazing. The entire work was just less than $1000. Aside from being skilled at what they do, the people at Olson were kind, transparent, and adviceful. I genuinely recommend them from my personal experience today. Thank you, Anthony, Rodrigo and the staff at Olson Superior Plumbing.

Thomas B.

02/10/2022 12:00:00 SA

Olson Superior Plumbing acted extremely quickly and overall was very reasonably priced. After we agreed to our job, they had someone sent out the next day. Garrett came on time, and accurately accessed the situation. I was getting an external gas line put in, split off from my oven. My situation worked out perfectly for this installation and he had everything with him. Everything went extremely smooth and Garrett had an amazing personality. It turns out I got sent the wrong model of gas grill but, thankfully Garrett had an extra hose and adapter he gave me to get me fully set up. Looking forward to using Olson Superior Plumbing for all my needs!

Victor L.

08/08/2019 12:00:00 SA

I recently hired Olson Superior Plumbing for water damage behind main shower and linen cabinet. I made contact with this company via Home Depot and from the front desk service and final appointment process, I felt I had a reputable company.
Samuel was the tech assigned to my request and he showed up on time did the initial check and verified my worst fears. He made sure to ease the concerns of having no water and cut and capped the plumbing so we could continue to have running water throughout the house! Then he quickly gave me a quote and set me up with their sister company for mold restoration services to treat the walls and mold that was present..within 24 hours the problem was treated and ready for the new plumbing mods that Samuel came up with. He did all the final work in an expedient time and the job was more than satisfactory. The total cost was more than bearable which included a new faucet, strapping support that was missing! All in all, we are very pleased with the work done. When he left we felt at ease knowing he had checked all possible risks of leaks. I would recommend this company!

Meleny J.

6/14/2021

I really loved how fast they responded to my call and how reliable they were. Everything went smoothly and I'll definitely be calling them for all my plumbing needs.

Mis K.

03/12/2022 12:00:00 SA

I had an emergency with not just a leaky toilet but a a busted pipe outside. Lyle came by the same day and followed up the next day. He was professional, understanding, kind, and did a spectacular job!! I would highly recommend to anyone!

Ashely L.

5/24/2019

Sam, thank you for fixing the plumbing in both showers, in the garage, as well as the surprise water shut-off valve. My husband had a great experience with your service.

Eric L.

3/14/2023

Olson Superior Plumbing resolved a soffit water leak in one of my rental houses by sending me Phil McIntosh. Phil met my tenant , at the house, diagnosed the problem, and provided me a reasonable quote and thorough explanation. All without me being on the scene. Both tenant and I will be keeping Phil's number close for our next issue. It's nice to know I dont have to look any further for a plumber.

Donn W.

8/28/2021

They were on time, friendly, did great work and went the extra mile to install my shower valve correctly even though it didn't have the right parts

Tiffany C.

8/23/2020

In less than 24 hours, a plumber arrived at our home and quickly fixed the issue. Definitely would recommend this vendor.

Alicia T.

12/07/2021 12:00:00 SA

I asked Olson back after a successful experience with my water heater AND THEY DID NOT DISAPPOINT! I have put off having a toilet replaced- too many unknowns! A delight to work with! Happy to help! Makes the experience as painless as possible! Answered my questions- clear pricing - nothing hidden!!!! No unexpected expenses. Contingency costs that were possible were explained PRIOR to having to be told in the moment. Helped to minimize the stress of big expenses.

Jackie Y.

5/22/2023

Our entire house's toilets were overflowing on a late evening a few days ago. I was panicking because most plumbing companies were closed since it's after 9pm. I was so happy to find Olson Superior Plumbing, a 24/7 company. The lady(sorry, I didn't get her name) who answered my call was very helpful and comforting, she ensured me that I was in good hands. A few minutes later, Ericsson from Olson Superior called me. He said he could try to locate a plumber for me that night but not guaranteed, however, he could definitely get me a plumber the next morning. We decided to wait until morning. A little after 6am next day, Bryon Shute from Olson Superior showed up. He was very polite and knowledgeable. Since our house doesn't have many cleanouts, Bryan had to move a toilet to unclog the main drain. He was very patient with all my questions and courteous, and he cleaned up after the job was done.

I highly recommend Olson Superior Plumbing for any of your plumbing needs.

P.S. I waited a few days to post this review because I wanted to make sure everything works properly before posting

Julie G.

01/10/2021 12:00:00 SA

Had a leak in our kitchen sink. They were able to come out that Sunday evening. Very professional, thorough and clean. Will continue to use them for future plumbing needs.

K B.

12/16/2018

Samuel was very punctual, easy going, and most importantly just replaced my shower cartridge in less than 30 minutes -- an impressive feat considering that the cartridge had a whole lot of unexpected calcification and needed to be manually sawed off. This was maybe the most easy plumbing visit of my life. Highly recommend.

Scott L.

05/09/2022 12:00:00 SA

I can highly recommend Olson. I was concerned about picking a plumber without a personal referral but found Olson here on Yelp with hundreds of positive reviews. Clearly they earned them, my experience was totally positive and I can wholeheartedly recommend them.

Payam S.

09/03/2020 12:00:00 SA

I had a great experience working with Olson Superior Plumbing. The inquiry response through Yelp was super quick and booked an appointment for the same day. They were very polite and showed up on time. They resolved the issue very efficiently. I strongly recommend these guys for your plumbing work.

Grace M.

10/13/2021

We had a leak in the morning with two small puddles on our floor and we called in the afternoon and we had Patrick come out within an hour of calling he came out and he spent about an hour another hour here he moved our refrigerator he got behind a washer and dryer he listened to the toilets all around our house he used his detection device to find if there was any moisture he checked our meter outside and he couldn't find anything but he spent a lot of time and he would not take a penny from me so it was an awesome experience and I would strongly recommend this honest company for any plumbing needs

Jeremy E.

5/19/2019

Exactly the experience I wanted.

I described the problem, they gave me a fixed quote, scheduled something for Sunday morning at that same price.

Samuel called ahead to let me know he was coming at the time agreed, then promptly showed up. He presented himself professionally and was very polite.

Sam got right to work and was happy to explain the process as he went along. He clearly knew exactly what he was doing and had the entire job done in less than half an hour.

Afterwards he billed me the amount quoted and we were done.

Chad C.

10/06/2022 12:00:00 SA

Assured me great work and never returned a call. Called and called and called, never a response. Find another worker who cares.

Charles S.

10/04/2018 12:00:00 SA

I had an excellent experience with Olson Superior Plumbing. Fast response time, great customer service, and friendly and knowledgeable staff are just a few of the reasons I will use them again.

Kelly M.

05/02/2020 12:00:00 SA

After calling a couple of other plumbers with no luck, we called Olson Superior Plumbing. They promptly answered and told us a tech could be at our house within about an hour (on a Saturday and it was not a major emergency, nonetheless). Garett called when he was on his way and arrived on time. He was very friendly and quickly determined the issue. He was able to fix it beyond what we thought possible. Prices were reasonable. We have found our go-to plumber in Orange County!!

Rohit R.

08/04/2022 12:00:00 SA

They totally deserve their five star rating on yelp. Very responsive, were able to give me an appointment same day.Our plumber Bryan Schute was fantastic. Waited patiently for our cleaners that were also in the house at the time to be done, the outcome is better than I hoped. No leaks great water pressure, it's a pleasure to use the shower again. They are definitely going to be my go to folks for plumbing needs in the future

Paul A.

08/07/2020 12:00:00 SA

Olson just replaced some bath and shower hardware which had stopped working (manufacturer pulled out of US). This was quite a complex task (at least for a non plumber like myself).

The work involved tile removal, pipe work for new hardware (needed to cut into and repair dry wall), replace tiles and fitting the new hardware.

All was done to a high standard, the guys were very amiable and cleared up after themselves.

I can definitely recommend these guys and would use them again.

Jim S.

3/23/2020

Obviously none of us like spending our money on ancillary things like plumbing but if you have to spend it with Olson. Eric is a solid guy and Sam our technician did an amazing quick job that was very affordable. I can't express how pleased I am

Thank you Olson Superior Plumbing!

Yoko K.

05/08/2023 12:00:00 SA

Our water heater gave up on us... from the initial call with Emilie, Olson Superior Plumbing stood out! The technician, Phil was also superb!! Very professional with knowledge and he took his time to explain the possible cause, what we could do, our options, etc. Phil also took time to inspect the entire house for some recommendations. Phil and Bryan were so nice and we had our tankless water heater installed on the same day!! Thank you!!!

Don G.

5/31/2023

Anthony was amazing. Great service. Very conscientious to the customers needs!
Highly recommended

Curtis S.

3/17/2021

This team went above and beyond to make sure the job was finished correctly. A simple job turned into a bigger job but they honored the original quote they gave me no matter how long it took. I was very impressed and will use them again for all my plumbing needs.

Dean D.

06/11/2021 12:00:00 SA

We had Lyle come over to take care of 2 running toilets and our sink disposal - he was professional, kind, quick, and informative! I couldn't say more about the high level of service I received and he definitely earned a repeat customer!

Jay M.

04/10/2021 12:00:00 SA

Josh is the man! Someone give the guy a lot of credibility and raise! He is truly honest and open. He knows what he is doing and deserves a big reward. I was having a headache with plumbing issues, but he explained the process of what he is doing.

Susie S.

09/07/2022 12:00:00 SA

We have used Olson Superior Plumbing twice in the past year, and had great experiences on both occasions.

The team is super responsive and has been quick to get us scheduled - which is definitely appreciated for plumbing issues (especially in the case of the ceiling leak we had).

Anthony + Jose just finished up installing a new garbage disposal at our home. They were courtious, professional, and extremely efficient. I am happy to have found a plumbing company we can trust and rely on. Highly recommended!

Ray O.

05/03/2019 12:00:00 SA

We needed a gas line modification after we replaced the old stove with the new one. The old pipe was popping out of the wall and didn't let the stove fit properly, besides the connection type didn't match and couldn't even reach the bottom of the stove. I called a few plumbers and they said we have to cut the wall open and install a new pipeline and because the house was made in 80s they needed asbestos check, etc, etc and loaded me with lots of unnecessary costs and hassles. I reached out to Olson Superior Plumbing to get a second opinion and possibly another estimate. Their plumbing expert Charlie came out and he found a solution so quickly he gave me the estimate on the spot and finished the job in less than an hour! Wow! I am so grateful to work with Olson Plumbing and Charlie he is very knowledgeable and found the best solution so fast and done in a snap! He even checked water pressure and water heater while he was there. All that work for a very reasonable price plus a discount! Great work. Thanks Eric and Charlie and thanks Olson superior plumbing

Eleanor T.

11/08/2021 12:00:00 SA

Anthony installed a reverse osmosis filter for me. He was pleasant and professional and even made a second trip to install an on/off switch.

Will L.

10/03/2022 12:00:00 SA

This review is a long time coming as I have used Olson Superior Plumbing a number of times the last two years and they have always come through promptly. They have helped me resolve an array of issues from a kitchen water leak, to replacing water heater & shower cartridge, and most recently to helping me resolve heater pilot light issues.

Everyone that I've interacted with at Olson has been courteous and professional. Most recently Daryl came by to assess some issues with my heater pilot light. Thankfully it was easily resolved as Daryl was very knowledgeable, patient in communicating with me (walking me through the various diagnostic codes and what to watch out for), and was just a consummate professional.

Also wanted to give a belated shout out (a year later) to Anthony & Zack for troubleshooting and figuring out where my water leak was coming from. They went above and beyond and were extremely helpful walking me through next steps, and just being an overall calming presence while I thought my house was falling apart.

Olson Superior Plumbing definitely deserves its five stars, and I will continue to rely on them in the future.

Monica S.

1/28/2022

Called to get hose bib fixed. Wanted me to text a photo to the number I called. I did. Hour later nothing so I called back. Apparently he forgot to give me the right number. Got the new number and texted photo. An hour later got a text back asking who I was. So I had to call back a third time. By that point the manager had gone home so they would get me a quote the next day mind you my water is off and all I'm needing repair it is a hose bib. Anyhow never got the quote but that's fine at that point I'm not sure I would use them I'm not gonna call back a fourth time. Called another plumber had it repaired you could read my five star review and know who to pick.

Micaila R.

07/03/2018 12:00:00 SA

When I requested a quote they got right back to me, and were easily the best pricing around. They showed up on time and got the work done quickly, and explained everything so that I knew exactly what was done and why. They also passed along useful tips to keep our pipes clear to save us money. Will definitely be keeping their contact info as a just in case for the future.

Tom D.

10/28/2021

I'm not one to usually take the time to write reviews, but the team at Olson Superior Plumbing delivered beyond my expectations. My water heater broke and I was on my 10th day without hot water because I was waiting for a plumber referred through my Home Warranty company. I was tired of waiting, so I called Olson just to get a quote on day 10. Emily delivered a flat rate quote over the phone. Eric (the owner got on the phone to answer my technical questions on the spot). I called two other folks to compare and both were going to charge much more ($300 to $500). Emily provide a service time (12 to 2). Clint showed up at 12 and was done by 2. Such service is so rare nowadays. Clint was so professional and answered all my questions. I'll be calling the Team at Olson for all future work. Thank you Emily, Eric, and Clint for getting the job done within 24 hours my first call with you. I

Yongji W.

12/28/2019

I had an excellent experience with Olson Superior Plumbing! I just moved into my new house and look for water filter action system. Then I found Olson Superior Plumbing on Yelp. I contacted them via Yelp and they replied me really fast. My agent Shane is kind and patient. He is helpful to answer any questions I asked. My technician Anthony is really professional. He made a perfect installation!

Jose A.

6/20/2019

Excellent Service on a Saturday evening. Eric's crew repaired an old leaking hose bib that I made worse. Great communication prior to arriving and outstanding quality work.

Steven B.

08/09/2023 12:00:00 SA

Phil completed the job even though we had trouble with the first cartridge valve he brought to the job. Phil went quickly to pick up another cartridge valve and installed it everything was fine

Sherri S.

03/07/2023 12:00:00 SA

Tried another plumber awhile ago and after a second callback the problem persisted.

Olson's was a different experience from the first call...Annie answered the phone in a friendly knowledgeable manner, immediately gathered the information I requested, and scheduled my appointment on the specific day I requested, followed by Daryl's stellar work (just as Annie assured) I have found my new plumber! Highly recommend Olson Superior Plumbing!

Daryl did a fantastic job installing two toilets and replacing the gas valve behind my stove. He was on time, professional, friendly, knowledgeable, and accomplished the work quickly. His attention to detail was noted and greatly appreciated. Definitely a five star technician!

Heather R.

08/07/2019 12:00:00 SA

James S did an amazing job with our place! We had a ton of issues, from a broken kitchen sink with a leak, to two leaking sinks upstairs, to missing parts of our sinks. James fixed all of these and even made suggestions of other things that we should get checked out (like water damage).

Super nice guy, very easy to work with, very responsive and he got what we needed done. He knows what he's doing. I'd 100% recommend Olson Plumbing to a friend.

Joel R.

11/12/2021 12:00:00 SA

Fast reply and service. Olson fixed my water meter pipe leak situated on my sidewalk.
VERY fast service but had to negotiate the repair fee much lower than they quoted me.

Ed H.

05/03/2020 12:00:00 SA

If you live in Orange County you really should call these guys. I took the advice of a friend of mine and 6 months later everything is running smooth. I had a water softener/ piping and water drinking treatment installed. I had quotes from a few other plumbers and Olsen was the most reasonable and I trusted my guy, James, after consulting with him for about 30 min. His knowledge was impressive and gave me a ton of confidence that I chose the right business for all of my plumbing moving forward. You won't be sorry.

Karlo D.

06/01/2023 12:00:00 SA

This sounds cliche, but whenever I have plumbing issues, I always call on Olson Superior Plumbing. For this morning's call Phil M. came over and I showed him all the issues I needed work on. He gave me an estimate and went right to work. Afterwards he showed me the completed job, and also took the time to talk me through possible future plumbing work (repipe and tankless water heater installation). Thank you so much Phil!!! Will definitely be calling Olson Superior Plumbing in the future for my plumbing needs.

Alex S.

8/30/2020

Had a leak in my laundry room. Josh at Olson Superior plumbing came out within and hour and quickly diagnosed the problem and gave referrals for damage restoration company. He was very knowledgeable and quick to help. I highly recommend Olson.

Mike S.

11/19/2020

Another great job by Olson Superior Plumbing, this time for the installation of a toilet. Luis, the plumber who performed the work, was prompt, courteous, and thoroughly professional. And as usual, the price was reasonable for quality work and excellent service. These guys well deserve their rating on Yelp as the top plumbing company in OC, I recommend them wholeheartedly!

Chris N.

1/13/2023

Daryl did a fantastic job locating and repairing a leak. Professional, courteous and overall a pleasure to work with. I'd hire Olson for any plumbing job in the future without hesitation.

Lisa I.

12/30/2022

Our garbage disposal stopped working and our shower was leaking and I knew it likely needed new cartridges. Contacted Olson Superior Plumbing (my go to for the last couple of years now) because I know from past experience that they provide consistent, high quality service, truly try to help those of us that aren't so plumbing literate, and have reasonable prices. As usual, I received a response extremely quickly and had an appointment before I knew it. Lyle gave me a courtesy call to let me know he was on his way in my designated appointment time and then showed up exactly when he said he'd be there. Lyle went above and beyond. Seriously. He explained what he was doing, located and obtained the parts needed, fixed everything that needed fixing, and even repaired a part of the shower I didn't know was completely destroyed due to corrosion. He did absolutely amazing work! Can't say thank you enough! Super grateful as always!

Y Y.

6/26/2020

I'm very disappointed by this business and think they purchase their 5 star reviews. I couldn't believe when the guy came out to do an assessment and it took 12 hours to receive the estimate. But it didn't stop there. They told me they couldn't do the job without tearing into the stucco of our house to access the pipe. No. We had another plumber come out and access the pipe just fine through the hole that was already cut, and he did it for a fraction of the cost that these crooks wanted.

Kellie G.

8/19/2022

I would highly recommend Olson Superior Plumbing! Fantastic customer service, reasonable prices, easy scheduling,
professional and extremely knowledgeable! So happy knowing, when I have a problem, I know who to call! Thank you Luis for the outstanding service!

J N.

12/28/2022

I needed my two master bath faucets and riser/stoppers in the sinks replaced. I think the project was more complicated than expected but Johnny stayed with it for over 3 hours late into the afternoon to get the work done. He had to cut off one of the risers into the sink as it was seized up by calcium deposits. Now I have two good as new bathroom faucets and sinks.

Eddy R.

1/30/2021

I don't know how many times I have used Olson superior plumbing but every time I'm in a pickle Olson plumbing is always there to help me doesn't matter if it's ,weekday ,weekend ,night. You name it. Talk about reliable plumbing services. Always available to help. And all of their plumbers are so nice and professional.

Ernesto M.

7/18/2020

I can not express enough how wonderful it was working with Olson Superior Plumbing. I reached out to them for a quote on a few items that I needed to be repaired and a drain I needed snaked. Eric, the owner, replied to me within minutes of my inquiry, and I had technician at my home within a half hour. Nate, the technician, was absolutely professional and the price we were quoted for the repair work was excellent. I will definitely be using Olson Superior Plumbing's services for all my plumbing needs moving forward.

Happy S.

06/04/2021 12:00:00 SA

Very professional. We had to rerun a new has line about 390 feet. Finished the job in good time. Very prompt.

Jose-Efrain M.

08/10/2022 12:00:00 SA

I definitely recommend Olson superior plumbing they are the honest and a hard working team I have ever meet before just amaaaaaazing and a little more you have to try them out for all your plumbing needs.

Steve A.

9/20/2022

We had a nasty little pipe leak between the outer wall of our house and the drywall inside the kitchen. Patrick and Phil showed up and would not quit until they found where it was coming from. Great job guys! Now we can start the restoration process.

Patrick C.

02/03/2023 12:00:00 SA

Olson Superior Plumbing was recommended to us and so when we had to get our tankless water heater flushed and have things looked at, we reached out. Emilie was very friendly and responsive in helping answer any initial questions, and she helped us set up an appointment quickly. Daryl came out and he went above and beyond. He was very friendly, professional, and answered any questions that I had in a patient and understandable way. Grateful that they were able to help given the situation (it was cold by CA standards at that time) and that Daryl was able to help in the way and manner in which he did. Customer service was excellent. Thank you once again!

N U.

8/22/2021

I am a property manager. I had called with a very short notice on a Saturday, because I was able to schedule with our own vendors with such a short time window. Jacob responded right away, actually he called me back in a few minutes, didn't even left a message. He was able to send one of the technician in a few hours for a reason price.
Lyle was the technician came over. He was on time and he texted me about his arrival. Well equipped, also very experienced and knowledgeable, asked a lot of very important questions before doing the diagnostic testing, which I know most plumbers don't. He was able to resolve the problem and patient enough to go through and explain the reasons and he also gave me some preventative advances. I highly recommend Olson Superior Plumbing and I will add them to my vendor list for sure.

Tom S.

09/01/2018 12:00:00 SA

THE BEST! I would never use anyone else. He replaced my electric water heater and gave me a sweet deal to hook up the ice maker since he was already doing the water heater. Another plumbing company called me back with a quote of $489 to hook up the ice maker!!! Eric charged me $75 since he was doing other major work. Huge difference. On topic that Javier and the other workers were friendly and trustworthy. So thank you Eric!

Joe O.

7/28/2020

As a new landlord, I had my first experience of needing a quick service call on my water heater this week. Within an hour from my initial call to ask for help, Sam showed up and had the problem solved. He arrived an hour earlier than promised and gave me objective advice on whether the unit needed to be replaced and some options to consider when it came time to do so. I think everyone can identify with feeling nervous about using a new contractor, but Sam and Olson took all of that away and really delivered.

Kalvin F.

5/19/2023

Hired Olson Superior Plumbing for a sewer line inspection and a leak detection. Company reps were knowledgeable from the start. Easy to schedule, honest, and upfront pricing quotes. Wish I could say the same about two other big-name competitors I called.

Daryl G was my technician. He showed up on-time and got to work right away. He evaluated the plumbing system of the home and clearly explained his findings/recommendations. Would use Olson again for my plumbing needs.

ADRIENNE K.

08/09/2019 12:00:00 SA

Responsive. Came at 8PM, within 30 minutes of receiving my call. Explained everything thoroughly and got the job done. James was my guy and he was amazing!

Mary J.

10/28/2020

Awesome job. Eric was friendly, knowledgeable, and patient. So thrilled they came out as quickly as they did- we were going g crazy trying to figure out our kitchen sink. Would use again in the future!

Blake M.

05/06/2020 12:00:00 SA

Garrett was great, really knew what he was doing. Ran into some difficult issues with existing shower regulator cartridge but pushed through and got everything to work, and did it with a smile on! Very friendly and professional. Would recommend Garrett and Olson Superior Plumbing!

Karen Y.

2/24/2022

As always, Olso Superior delivers...very prompt response, always on time and reasonably priced.

Dena F.

01/05/2021 12:00:00 SA

Garrett came out to repair a leaking pipe. He was very professional and honest. Got the job done efficiently. Highly recommend !

Kandyce D.

03/11/2020 12:00:00 SA

Samuel W did an excellent job! He was very sweet and professional; he answered any and every question. I definitely would recommend him in the future.

Taylor B.

05/08/2023 12:00:00 SA

The team was quick to reply and showed up on time. Bryan was professional and very helpful. Highly recommend!

Greer H.

3/18/2020

I am so impressed and happy with the prompt and professional service from Olson Superior Plumbing!
Alison who took my service request explained pricing and billing options.
The technician Josh, called me prior to arrival and was extremely courteous , professional and did quality work.
Will definitely use this company again and highly recommend.

Titus D.

04/11/2020 12:00:00 SA

We appreciated Eric from OSP coming by our home a few hours after we called for a broken faucet and valve. In addition, considering the c-virus, he took extra precautions (mask, booties) for his safety and our family. He was professional, clearly explained the issues, and offered to talk me through some future necessary repairs via FaceTime. Solid business.

M C.

08/10/2021 12:00:00 SA

I have used Olsen Superior Plumbing several times now and I am very pleased that each time I call they respond very quickly and always provide high quality customer service.
Today Phil came out to work on my shower and I was impressed by how knowledgeable and professional he was. I will always use Olsen Superior Plumbing for my plumbing needs.

Toni W.

01/12/2019 12:00:00 SA

Charlie and Anthony came out to finish our repairs today and I was highly impressed with them as well!

Morgan A.

8/23/2019

Late last night our first floor celing sprung a leak. Within half hour water was pouring down. We tried our home owner insurance and Home warranty for an emergency service call with no success.
Finding Olson Superior Plumbing on Yelp was a godsend. Eric anwered our call immediately and spent at least 20 minutes on the phone with us ; trying to help us find our water shut off valve and explaining their leak detection process and all possible outcomes. Eric then sent out a technition, Samuel, within 20 minutes. Samuel was great, professional and knowledgable. He immediately detected the issue , told us not to use an upstairs' bathroom for the nigth and came back next to fix the clogged drains. He was very clean and used dropcloth to protect our furniture and cleaned the areas after he was done. Within a short period of time he fixed all 3 problems.
Samuel and Eric are the best. I will definitely recommend them and their company. They get 5 stars from our grateful family.

Paul C.

04/09/2020 12:00:00 SA

Our water bill recently spiked, so we suspected a leak somewhere but couldn't figure it out on our own. We called these guys up and Garrett & Luis came in and did a full inspection of the house & property and identified the issue fairly quickly. They also gave us a detailed analysis of the issue and showed us where the identified leaks were. Would definitely recommend and call on them again.

Oh and bonus points for coming in Covid19 prepared! They wore masks, gloves, and even had shoe covers. More bonus points for Garrett's sense of humor!

Rebecca C.

5/29/2023

Very, very reasonable prices and excellent work. They were able to come out within 24 hours, start work within 36 hours, and replaced our entire main line to the house on the Sunday of Memorial Day weekend. Quote and final price were the same, no bait and switch, no surprises. Absolutely fantastic! Will definitely use them for all our plumbing needs in the future!

Zane M.

1/31/2023

Emilie is the best, huge shout out for her! She helped us get the same day Service when I made the late afternoon call. And the technician was quick and professional as always. Way better than the home warranty company vendor sent to us few days ago.

Greg L.

03/08/2019 12:00:00 SA

Anthony and Eric were exceptionally professional and quick to respond to our panicked, leaky kitchen faucet emergency call.

My wife came home to an under the kitchen sink puddle about an inch thick on a Friday afternoon and immediately called Olson Superior because of the good reviews she saw on Yelp. We've often felt like we've been taken advantage of by other plumbers in the past, but Anthony was so quick and honest and now there's really no reason to call anyone else!

First, my wife called and was told by the receptionist Marissa to text Eric pictures and video of the problem, and that thankfully they had a technician available to respond to our call in an hour. Not only did Eric tell my wife what was wrong from the pictures, but he even offered to FaceTime her and advise which replacement kitchen sink faucet to get at Home Depot for Anthony to install for us.

Next, Anthony gave my wife a courtesy call ahead of time to let her know when he would be arriving same day. He showed on time, looked at the problem and reassured that the huge problem was actually a simple fix, and bing bang boom took care of the leak in no time! We mentioned that we're first-time homeowners, and he even offered to take a quick inspection around the house in case anything else wasn't working free of charge. That was so nice and unexpected, we really appreciated how honest and sincere Anthony was.

Eric has an excellent team on his hands, we highly recommend them for any emergency 24/7.

Carrie S.

5/26/2023

Bryan did a great job of diagnosing the issues, communicating what was needed and the rationale for why, and was efficient in fixing what was needed. He was kind, professional and gave great advice on future needs. Definitely recommend.

Jojo M.

12/11/2021 12:00:00 SA

They did a very good job. Very thorough and gave useful suggestions. Will definitely hire them again.

Lance S.

1/24/2023

I had a bunch of projects and Daryl knocked them out in no time . He's amazing!

Jennifer D.

3/31/2019

What a wonderful experience with Olson Superior Plumbing. No one ever wants to have a leaky kitchen faucet on a Sunday, but they made a bad situation as pleasant as possible. Service was exemplary - Charlie was thorough, meticulous, polite and a joy to chat with. He really went the extra mile to make sure we were completely satisfied. Linda was extremely helpful when I called, and had him dispatched to us within the hour. Prices are extremely fair, quality of work was fantastic, and they provide 24/7 service for emergencies. Olson, and specifically Charlie, will be my go-to plumbers from now on. I can't wait to recommend them to neighbors, friends and family.

Robin C.

5/23/2022

I contacted this plumbing company along with multiple others for a new toilet installation and pipe repair. They sent me a quote immediately (on a Sunday!), and set me up with an appointment the very next morning.

Phil, the plumber called and his way and provided great customer service!

Nice man. Did great work and charged me exactly what was quoted. Very happy with this company and will use again!

Jeff J.

03/06/2022 12:00:00 SA

Olson plumbing was super responsive and fast to get someone out. Anthony Reyes, was AMAZING and i plan to request him for future jobs. Highly, highly recommended

Vicente L.

9/13/2021

Valve under our sink broke and needed to be replaced. I did my best YouTube handy man job. Despite my best effort,use of colorful language and prayers, it was STILL leaking. I called Olson and they came same day and replaced valve and answered all my questions. They didn't even make fun of my YouTube plumbing job! Thanks Olson! Would definitely recommend. 5 stars.

Ryan A.

3/24/2020

Well this is my first Yelp review since joining Yelp many years ago but found it important to log on and give my review for Olson Superior Plumbing. I noticed some water drops coming through my wall when it rained recently and had their two techs, Josh and Anthony, come out. They were extremely professional, polite, and thorough. They explained everything and were very careful about being clean. With the current Covid-19 issue, they always had their masks and gloves on and took all precautions to be safe. I really appreciate their help and will continue to use Olson Superior Plumbing when any other issues occur.

Martin D.

8/20/2023

We called Olsen Superior Plumbing for a leaking water heater based on a referral. Anthony showed up in iess than an hour , diagnosed the problem & gave us options for the replacement. The pricing quoted was very competitive. He showed up the next day & got the job done perfectly. If you are looking for an honest reliable plumber , Anthony from Olsen Superior Plumbing is your guy. I highly recommend him.

Michael G.

3/22/2021

I had Olson Superior Plumbing install a tankless water heater, whole house repipe and whole home water filter system. The team I had was great. Jose, Efrain and the team were great. They were very respectful and answered all the questions. They managed to complete all items in one day and came back to do the drywall patching after inspection.

The previous owner of our new home had rerouted the water piping (probably when they had a leak) and we were having issues getting hot water to certain areas of our home. Eric the owner took the time to come by our home and explain all options for the water heaters and home filtration. He even demonstrate why I was having issues with hot water in my house due to faulty cartridges in my shower valves.

Olson is very competitive with pricing especially with the water heater and filtration system after call multiple companies. Although they may not be the cheapest company to do a repipe, their team is great and worth the premium after some of the issues I have heard about with other companies. I will definitely be calling Olson Superior Plumbing for future plumbing needs.

A T.

6/27/2023

They are the VERY VERY VERY BEST!!! The best plumbers the quality of work is 10/10 the VALUE is even better 10/10 the work is worth the wait. They worked with us through our circumstance. Eric and his staff Anthony and Ericson thank you all so much for catering and caring deeply for us.. I have not experienced or even expected this from a plumbing company to really care for their customers. Our family have been burned before by another plumber but this guys I cannot thank you enough for a clean professional efficient and reliable job! Whenever you guys walk into peoples homes I hope that you bless every single one of the families and home because that is what you have done for us! Thank you 1000 times for a job well done!

On C.

12/09/2018 12:00:00 SA

We called to set an appointment and they were Johnny on the Spot! I received a confirmation call and several calls updating me on his ETA before the scheduled appointment. I sent several pictures to Samuel's cell phone so he could pick up parts but the facets are an older model and no longer on the market.

What a trooper, we gave him a range of what we wanted to spend and he came back with a really nice replacement. Samuel explained his rates and gave us options.

If you meet Samuel, ask him to tell you a joke!

Roland K.

12/13/2020

Run away and choose someone else!!! Where do I even begin?

I chose Olson superior plumbing for two reasons: the good Yelp reviews and because a handyman referred them to me.

I was looking for a licensed plumber for a project I have in the master bathroom. I took out a tub and purchase a jacuzzi tub that I need to put in. The current pipping is on the floor. I needed them moved up about 3 feet up into the wall and basically put the fixtures on the wall, making room for the jacuzzi tub to slide in. My contractors were the ones that are doing framing, the dry wall and all the tiling after.

I contacted Olson superior and then scheduled a person to come out for an estimate. Charlie Mai came out to give a quote. The whole interaction was already weird. The guy was more interested in what I did for a living, what my ethnic background is, how nice the tile is, furniture, etc than really assessing the situation. It was very odd. Nonetheless I kept it professional. He leaves and claims he needs to talk to his project manager and come with an estimate. This was around 9 am

Later in the afternoon I call the office to see if an estimate is available. The lady says not yet but will contact Charlie Mai. A few minutes later he calls me, was very abrupt and tells me he can do the job for $6,800. I was shocked! He said yes $6,800 and they won't do the dry wall, etc. which is fine because I had already told him I don't need that done. I hung up on him.

I may not be a plumber but I know how much a project should approximately cost. I have common sense and some knowledge on remodeling, plumbing, etc.

I got 4 other quotes from licensed plumbers that ranged between 1,500-$2,200. All great guys with great reviews that took the time to explain everything, knew exactly what needed to be done, gave an estimate on the spot, and were eager to do business with me.

I had to go with the person whose schedule was aligned with mine, as I needed this done sooner than later and definitely before Christmas.

This whole experience from olson superior plumbing should be an eye opener to anyone considering using them. Don't let them take advantage of you! Get other quotes! If your gut feeling is telling you something is off, trust it!
There's a big difference between $6,800 and $2,000.

Shame on you!

RJ B.

04/08/2020 12:00:00 SA

Samuel was very efficient and fixed us quickly. Also arrived on time. It was an easy fix and he was upfront and didn't try and steer us towards more expensive repairs. We really appreciated it. Thank you.

Tracy L.

11/09/2020 12:00:00 SA

Our new plumber. We had a leak somewhere but wasn't sure where. They came that day and troubleshooted (even let my husband follow them around to ask questions) and then found a few issues. No need to break open any drywalls to figure out the issue. Apparently, it was just something in the front yard and told us that we should have someone else take a look at it. SUPER helpful, very knowledgable and friendly.

Thank you so much!

Gary P.

3/25/2020

Thank goodness a website like Yelp exists so that incompetence from a service provider can exposed. In this case the incompetent provider is Olson Superior Plumbing. Olson was hired to find a leak that was causing considerable damage to my sister-in-law's condo, specifically the bathroom, adjoining closet and dining area. We were told that there would be no charge to find the leak unless test equipment was needed, in which case there would be a $279.00 charge. Of course, despite the fact that three of the walls were already opened, once there, Olson requested authorization to use the equipment, which was reluctantly granted. Olson's plumber determined that there was no leak in the unit and that most likely it was coming from the adjacent unit's bathroom tub risers. The plumber did not have access to the adjacent unit to confirm this. The very next day, the Homeowners Association, at the request of the adjacent units owner, sent over a plumber. When this plumber inspected my sister-in-law's unit, he immediately discovered, without the need for test equipment, a crack in the cast iron pipe in the unit above. This pipe was visible due to the fact that the wall was open.
The next day I contacted Olson and spoke with a representative and told him that due to the mis-diagnosis (incompetence) of their plumber that I should not be charged for the $279.00, which was clearly not even needed. (One wonders how many of Olson's customers were improperly charged for the use of the leak detection equipment). I was told by the representative that he would investigate this and get back to me, which he did the next day. He started to give me a story about how the plumber was able to determine that the leak was NOT in my sister-in-laws unit and that should be sufficient. He said that is all we were concerned about....really! He went on trying to justify the charge, at which point I told him I was not interested in having him waste my time with a story. He was either going to refund the money or not, and that is all I wanted to know, not hear a story. He clearly had no interest in refunding the money and I had no interest in hearing him justify the charge, so the call abruptly ended.
SO TO RECAP. My sister-in-law's condo sustained what is turning out to be thousand of dollars worth of damage including the need for a mold remediation company (also her shower needs to be demoed in order to replair the cracked cast iron pipe). Olson failed to find the source of the water leak, even with expensive leak detection equipment, which is what they were hired to do. They also refused to refund the $279.00, which would have been the right thing to do under the circumstances. Not a lot to ask. In this case, the Homeowners Association's plumber found the leak and within hours a mold-remediation company was called in to begin cleanup.
Definitely not recommended!

Frank P.

08/10/2019 12:00:00 SA

I've use Olson on two occasions and both times they've given great service, responded quickly, and had very reasonable prices. Anthony called before he came and very quickly identified and fixed the problem with a bathroom sink. These are my go-to guys for plumbing problems.

Ty S.

05/11/2018 12:00:00 SA

Eric is the man! I purchased three Space Age style toilets which were impossible to install. As difficult of a task this was, Eric installed them with perfection! Thanks E! Great Job!

Joe W.

6/16/2023

When I was unable to unclog my upstairs toilet, I called Olson Superior Plumbing and they had someone here the next morning at 8 AM. Phil was very knowledgeable, courteous and explained everything as he worked. He was able to unclog the toilet without having to remove it and the cost was reasonable. After he finished, he took the time to check my water heater (and set it to the proper temperature), explain how to clean it once per year, check my house water pressure to make sure it was ok, explain the settings on my recirculating pump and answered any questions I had - all as a courtesy. A very good experience and will definitely use them again.

Steve B.

4/20/2023

We've had good luck with Olson and, especially, our recent experience with Reyes Martinez. His work was top-notch and his followup was excellent. Turns out we needed a new part under manufacturer's warranty so he connected with them, had the part drop-shipped to our house, and then came back today to put it in.

Really pleased with their work and with Reyes' efforts!

Ryan W.

5/25/2020

Garett came out day of after a DIY project went awry. Also, we needed to get our water heater up to code before we sold our condo. Garett was very easy to communicate with and was a pleasure to have in our home. He was very knowledgeable and was straight forward and explained everything he was doing. Don't hesitate to call.

Kevin H.

11/11/2018 12:00:00 SA

We met with the owner Eric, who was very professional and enthusiastic, and he quickly helped us solve the problem.

Nathaniel D.

8/23/2019

James Shute ! Is amazing ! Did a great job replacing our water heater and fixing our garbage disposal. Very friendly and professional. Also on time and Great with communication. I Highly recommend him and this company.

Fabrizio F.

1/20/2019

Fantastic service.

My water heater stopped working in the afternoon, I contacted them in the evening through Yelp! chat feature, they arranged an appointment for the next morning right away. Charlie came and fixed the problem fast.

Recommended!

Paul E.

4/30/2019

Yesterday my wife started her morning with the unpleasant experience of a cold shower. After checking the water heater I noticed the pilot light was out. I tried to light it multiple times, but it would go out immediately. I submitted a quote request to 5 highly rated Yelp plumbers in my area. I made sure to include the water heater model # and details of the symptoms. Marissa from Olson Superior Plumbing was the first to respond (within 5min), and provided the likely diagnosis for the problem (faulty thermo couple) and a quote for the job. Some of the others responded, but none with a quote and some didn't respond at all. Marissa verified they had the replacement part in stock and we scheduled a service call for a few hours later. Anthony was the technician assigned to my job. He was running ahead of schedule and called to make sure that would be OK with my schedule. Hot water earlier than expected was a very welcome surprise. Anthony showed up and explained what he was going to do. He was very friendly and completed the repair within 30min. He showed me the broken part he replaced and explained exactly what he did to fix it. It was very educational and interesting. He was very courteous and showed amazing customer service. He wanted to wait to make sure the water was warm prior to him leaving the job. While he waited he asked if I had any questions or any other plumbing issues he could assist with. He did a quick pressure test on our main supply line and noticed a leak in the water valve. He tightened the leak (free of charge). I can't say enough for the level of service Anthony and Olsen Plumbing delivered. I have a few rental properties and I've used quite a few plumbers over the years. I'll be sure to always use Olsen Superior in the future. They are outstanding!

Robert M.

12/11/2019 12:00:00 SA

Needed a couple of sink water lines replaced. Looked at doing it myself and quickly realized I didn't have the right tools for the job. Worse part was one of the lines was now partially apart and I couldn't turn the water back on. Called around noon and was given an estimated time of 3, not bad. Anthony was running a little behind and called me to keep me in the loop about timing. It's a little before 5 now and the job is done and done well!!! Anthony is super friendly and his customer service and expertise is top notch! I highly recommend their service as it's good and the price is competitive.

Summer A.

08/02/2023 12:00:00 SA

They are entirely helpful, responsive, with top tier service and actually care about their customers. They will be transparent about the situation and saving you money. Emily was the most pleasant and helpful customer service representative I've talked to on the phone in a very long time. Zach is the best plumber in the history of ever and deserves an award. Will be consulting this company for any and all plumbing needs going forward. Affordable price to install reverse osmosis water system.

Scott B.

4/20/2021

Tony came to my home to replace a cracked toilet. He let me know when he would arrive and showed up on time. He did a fabulous job installing the new toilet and made sure everything was secured, balanced and tight. He went the extra mile and made sure the carpet fit perfectly. It's such a relief to know someone does it right and pays attention to the details. Ask for Tony, you will get those details done right.
5 Star.

Kevin R.

06/04/2023 12:00:00 SA

Great service & the technician was very thorough. Fixed both showers quickly with a smile!

Abhijit P.

11/27/2021

I used them three times on separate occasions. Once to unclog the condenser line on a furnace. Second time due to a failed wax ring and poor installation on an upstairs master bath. And lastly to recheck all the other toilets and install new wax rings. Great responsiveness at fair prices. Not cheap but not crazy expensive. You are getting quality work for a fair price and convenience with great responsiveness. They also clean up after their work as if they were never there. I would use again for plumbing issues.

Adam K.

08/01/2020 12:00:00 SA

LONG OVERDUE!!!!! READ THIS!!!!!! I can't say enough about the customer service and professionalism Eric Olson and his crew of experienced plumbers and drywall masters! We purchased a home and had the drains in the backyard overfilling and not draining down. Eric came over as a friend with whom I never had met before, true story, as I had another plumbing company come check things out. The other company wanted to do a band aid of a job and not fix the problem.

Eric started asking questions as I'm not familiar with the plumbing field. The other company recognized who he was and then it was over. I hired Eric and his team. Not only did they do the whole repipe of the backyard but I also went with them for the PEX repipe of the interior of the house. His crew was clean, professional, on time, courteous, etc etc etc. They are not the cheapest yet I'm a firm believer that just because something is less expensive, doesn't mean you're getting a deal. Mastro's and Outback both serve steak, 7/11 and Starbucks both serve coffee, and Tesla and Prius are both electric cars. If you want the job done right, Olson Plumbing is the answer.

Karen L.

6/22/2023

Luis replaced a gate valve with a ball valve - did a GREAT job! Very professional job! It was a difficult location to work in but he did very neat work. I've used this company for years and have always been pleased with the results.

Forouzandeh F.

6/27/2020

Louis showed up on time and was excellent trouble shooting our shower. Very professional and competent. Great service!

Jill T.

07/08/2020 12:00:00 SA

There was something wrong with my plumbing and the piping for my plumbing. Not sure what was wrong but I needed it repaired regardless. Oslon plumbing came out right away and fixed the problem the same day. They were here for a couple hours and worked quickly to get the problem fixed.

David F.

04/07/2021 12:00:00 SA

We love this company. They have remarkable employees like Zach Bosco. He was early, efficient and clean. My Mom is 95 and he was so patient with her it seemed like she was his relative. She asked a ton of questions and he answered everything patiently and completely all while doing his work. He was fast and knew what he was doing. When it was all over he cleaned up and even got us a new customer discount. This is our go-to plumbing company from now on. Thanks!

Paula M.

10/04/2022 12:00:00 SA

I had another commitment so I wasn't there when Johnny came to replace our kitchen faucet, but my husband confirmed that he arrived on schedule and did a great job.

I can confirm that I used Yelp's online request process. Eric provided me with a rapid and competitive price quote and Jacob scheduled our project to be done the following day. It was such an easy and pleasant process. My overall impression is that this company is very responsive, organized, and professional.

Eileen H.

04/09/2020 12:00:00 SA

Samuel came out to help us get our hot water tank running again. We first thought it was one minor problem but we ended up having to replace the whole unit. He clearly identified our options and we decided on replacing the whole unit - even though we will be selling our house soon, we're hoping some good karma on the new owners will go a long way. He replaced the whole tank within only a few hours and even hauled away our old unit to the dump. Our 3 year old son was quite curious and asked a couple questions and he was very patient with him. We appreciate Samuel's help and can't wait to take a warm shower!

The owner Eric is also very kind and professional when our original appointment wasn't dispatched the night before. We will definitely be return customers and will refer their business to others.

Eric F.

4/16/2020

James at Olson Superior Plumbing was excellent. He repaired our sink (water was barely coming out of the faucet), changed out the lines and corroded valves and even fixed an outdoor hose bib for me at no cost. I thought the price was reasonable and I would hire James again for any future plumbing needs.

Sara E.

7/28/2019

Our kitchen sink got clogged and they were able to come within a couple of hours. Gave me a quote right over the phone. Anthony was so great! Really nice guy, so polite, let me know exactly what the issue was, gave recommendations for avoiding future problems and also checked our water pressure.

Jo D.

03/02/2021 12:00:00 SA

We were very impressed with their professional service. Our plumber, Josh, contacted us in advance so that we knew when to expect him. Also, he and his trainee were friendly. They wore PPE and foot coverings. They changed out our reverse osmosis system and actually drove to Home Depot to get a hose that wasn't included in the new system we bought online. We've dealt with many plumbers over the years, and had mixed results. Wish we'd found these guys sooner

L. W.

01/05/2022 12:00:00 SA

I just had a new skirted toilet installed by Phil from Olsens Superior Plumbing. 5 stars all around. what I liked about the process:
1. Communication - Excellent communication and updates regarding our appointment
Setting the appointment was easy because the phone was answered right away by a scheduler(?) and they offered a couple open appointment times the next day in two hour window increments -- I selected 10-noon. They told me Phil would be performing the installation and gave me the price of the installation. They followed up with an email and text of confirmation of appointment. The next day, I received another text from Phil giving me a heads up that he was on his way and would arrive in 15-20 minutes which he did right at the beginning of the 2 hour window.

2. Attention to safety and respect to the house:
It was raining pretty hard that day. Phil arrived masked for safety COVID considerations. Phil helped us carry the boxed toilet from our garage and in through our front door and up the stairs to the bathroom. He was careful of our brand new hardwood floors and put on shoe booties every time he came in from getting tools from his truck.

3. Installation and professionalism:
The installation went smoothly. The bathroom was left clean and all boxes and packing material were removed and disposed of (we had already had our old toilet removed when our flooring was done, so he didn't need to take the old one down the stairs). Afterwards, he did a complementary inspection of all other plumbing. We asked about whole house water filter and wanted a quote. Phil followed through and provided a written quote that very same day. Overall, I am pleased with the work done and the follow-through

David C.

12/30/2020

Excellent customer service and professionalism. Patrick was the plumber who came out and exceeded expectations. He was able to not only identify the cause of the water damage, but was willing to share his thoughts and knowledge during the process. I will be using Olson Superior Plumbing whenever plumbing issues arise.

Nishant K.

4/28/2022

My experience with this company has been excellent. They were extremely responsive and were able to diagnose and fix our issue immediately. Patrick is extremely honest, hard working and professional. He was able to coordinate with additional teams and companies to have our plumbing issues resolved in a timely manner. Patrick walked the entire home to test and provide recommendations for additional work that was needed either immediately or preventative purposes. He has already come back a second time and plan to have him return a third time to finish up some additional work.

Marilyn T.

10/22/2021

Anthony has helped us twice - once to fix a slow drain, and once more to install some valves, a kitchen faucet, and a disposal. He did great work, and he was also exceptionally courteous, respectful, professional, knowledgeable, and so very likable. Estimates are provided ahead of time so there are no surprises. I have only good things to say about all my interactions with Olson Plumbing, from scheduling the visit to the finished work. And Anthony is fantastic.

Bob W.

11/28/2019

What a refreshing experience! Called them late Friday afternoon for a toilet leak issue and they sent a technician within 90 minutes. Seamless repair, photos (since I was not there) and very reasonable service/repair fee quoted up-front. Highly recommended!

Ralph F.

4/16/2022

Excellent service. Always very responsive and plumbers are neat and on time. Would highly recommend Olson for any of your plumbing needs.

Bisher A.

10/19/2020

Perhaps I was lucky that I called early in the morning but Garett showed up within 40 mins and gave me an estimate. He was extremely professional, and gave me full explanation. Answered all of my questions and even gave me some maintenance tips.

Robert M.

5/31/2023

Service was great from beginning to end! Eric Olson came out to our commercial project and displayed why they have such a great reputation. He was able to explain the process to the client and provide various options. After that we received an estimate in a timely manner. When His crews showed up they were professional, friendly and got straight to work. Anthony (site supervisor) stayed in constant communication with us as they completed the project. While on site a few other requests came up and Anthony was quick to provide updated estimates and once we gave the approval he set out and completed those projects. They also kept the site clean (which isn't always the case). I will be using Olson Superior Plumbing for all our needs as a General Contractor

Gina M.

8/28/2022

Great work and quick service. Second time hiring for our plumbing needs, and would not hesitate to hire again.

George T.

01/01/2019 12:00:00 SA

Charles was the plumber who helped our clogged kitchen sink on the New Year's Eve. He was very professional during the service (which actually was a major pipeline issue), and gave thorough explanation of the service he was giving. I can tell he is a very trustworthy man, and he is doing his job because he loves it, not for money.

G K.

9/14/2020

Samuel and Nate did a super job installing a water line for our refrigerator. Samuel was here for another job and figured out the best way to install the line. They were professional and got the job done quickly. They are our superheroes!

t k.

12/13/2019

Update: 12/18/2019

After my initial critical review I have spoken with the owner and we scheduled for the company to work on my initial project at the same time I had more things to take care for the holidays on and technician provided additional estimate right on the spot. In the end, team did a great job completing all planned tasks and Jose even went shopping with me for parts we were missing to Ace Hardware, Home Depot and Lowe's.

So long story short, kudos to Eric for turning situation around and acquiring new satisfied and loyal client. I give them well deserved 5 stars, on update and removing my original post.

D P.

06/04/2021 12:00:00 SA

Really grateful for Olson Superior Plumbing. We had a main-line water leak from our meter into the garage in between the meter shut off and the condo water shut off. Called over Memorial Day weekend and they were prompt at coming out to assess the issue. Josh showed up in a mask and immediately said he was vaccinated but he wanted to make sure we felt safe. Josh assessed the issue, gave Efrain a call and we got an estimate for the repair right there. Josh gave me his cell phone number and I never felt out of communication. He even called 811 on our behalf to set up a dog notice.

The crew can out on Wednesday morning, we're early and knew exactly what to do to cut the old line and install a new one that would interfere with our post tension slab on the garage. Their services said they included landscape removal and replacement, and it's true. It's impossible to tell they did any work.

All the guys were masked again, they asked if it was okay to work without since they were outside and vaccinated, again saying they wanted us to feel comfortable. They completed the work in 3 hours, answered all my questions, and were professional, courteous, and great to work with. So glad we found them. All work cost $3150.

Ramon F.

7/30/2023

Best in town! Great people, they also helped me support a men's rehab ministry in Mexico.

Andrew S.

11/24/2022

Daryl (one of their plumbers) has helped us several occasions. He is very informative and takes the time to explain what he is doing. These are the best plumbers around! If you are in need of plumbing assistance, do not hesitate to reach out to them!

Michelle D.

5/23/2023

I highly recommend Olson Superior. Josh Newton was my technician. He showed up on time and got to work
right away. He is very friendly, easy to talk, knowledgeable and clearly explained everything. He quickly solve issue and went above and beyond on my shower faucet issues. I was impressed. I will definitely call Olson for any plumbing issue.

Andrew M.

09/08/2020 12:00:00 SA

Great experience with Olson Superior Plumbing. Great communication from the entire team. Will definitely use again.

Chao B.

06/05/2022 12:00:00 SA

Lyle was awesome. He was a little on later side but well worth the wait. He called and kept Me updated which was appreciated. Got my water heater working and saved me a ton of money. I will use them again when my water heater goes goes completely out.

Pierre L.

10/17/2022

Called late morning but they were over before 12pm. Job took 45 minutes and they only charged me $150. They're my new GoTo plumber.

Peter C.

04/10/2021 12:00:00 SA

Just had Garett McClure from Olson Superior Plumbing come by to install a whole house water filter system in my garage. The process was very smooth and Garett detailed out the various steps needed to perform the install. Afterwards, he provided excellent tips/recommendations on how to maintain the system, while also suggesting a few other upgrades such as changing out my ancient dinosaur of a tank water heater to the more efficient tankless Noritz or Rinnai water heaters. Pricing was very fair and I will not hesitate to call them again when I have to put the tank water heater out to pasture. Cheers!

Richard C.

08/12/2023 12:00:00 SA

I called Olson Plumbing on Saturday morning when I noticed my ceiling was wet and bubbling on Friday night. Since there aren't many plumbers available on the weekend I had to go with one of the few plumbing companies that had availability on a Saturday same day. I was very impressed with the customer service as they kept me up to date when my technician, Luis, would be arriving. When Luis arrived I was impressed with his professionalism, thorough service and friendliness. He was able to assess where the leak was coming from even though it wasn't obvious. Turned out to be from the shower handle cartridge which he replaced on the spot. Having a 24 hour quality plumber is great, but the fact they are honest and do great work makes me certain I'll be a returning customer.

Update Sunday 8-13-23
On Saturday evening after the initial repair the leak started up again. The technician returned the same evening but unfortunately wasn't able to repair the leak. Management then assigned a different technician, Bryan, to return on Sunday. Bryan specializes in leaks and was able to isolate the leak location and quickly repair it. The leak ended up being the sink hot line not the shower. I was extremely impressed with Bryan's extensive knowledge, professionalism and friendliness. I was also impressed that their customer service employees followed up with me multiple times to make sure everything was going okay. Even though we ran into a major hiccup during the repair, Olson Plumbing did an excellent job rectifying the problems. It's also rare to have qualified techs available on Sunday. I will definitely continue to use this company going forward.

Shora S.

02/05/2021 12:00:00 SA

dont use them, they are not professional. they installed my toilette and leaked couple of days later and came shut off the water and left.
I WOULD USE FIRST OPTION PLUMBING

Sean S.

11/11/2020 12:00:00 SA

Hello. I needed Olson to relocate my gas line behind my stove so I could install my new stove they were able to accomodate without any issues. I would definitely recommend simply because they were:
1. Prompt (on time)
2. Friendly and knowledgable staff
3. Got the work done quickly with little issues.
4. Price was reasonable

Great job Olson. Look forward to using you in the future.

Seokjin J.

7/22/2019

Thanks James!! and Olson S.P company!
There is nothing to say about best service, it was perfect!James addressed my problem from the scratch and completely got it fixed with walked me through every single details

Also, explained lots of potential issues so I could figure out everything

Thanks James, I will definitely find you if I have more plumbing issues!

David V.

12/21/2018

Eric and his team are true professionals, but he is an even better human and a natural teacher. We had a plumbing issue this morning and called several plumbers for a quote. Before any of the others had even responded, Eric and his apprentice Anthony were on the scene. He quickly assessed the situation and had as back up and running in no time. In my almost 50 years, and 30 in the Restaurant industry I have experienced many plumbers and other tradesmen. This was the first time that one of them left the place cleaner than they found it. They even discarded an old piece of heavy equipment at no extra charge! If that wasn't enough He also took some personal time to help out with some completely unrelated issues and provided our team with some very helpful insights and ideas.

*Honest, Efficient, Friendly, Clean and sincerely Caring

If you need any plumbing work do not hesitate to call Olson Superior, you will not be disappointed!!!

Thanks Eric!

Sam T.

04/09/2021 12:00:00 SA

These guys are awesome! They were able to come out next day when everyone else was quoting a week. And their prices were super reasonable for fixing our garbage disposal. Will definitely be calling them again for future plumbing needs.

Don S.

12/22/2022

Need to be responsive and communicate with you customer if you aren't going to show up when you promised.

I would not recommend this company.

Amber T.

10/12/2019 12:00:00 SA

Charlie was awesome! My toilet couldn't be flushed at 7:30 on a Saturday morning. Called Olson Superior Plumbing and the phone was picked up right away and scheduled appt between 10am-12pm. Charlie called at 9:50am to give me a heads up and showed up at 10am sharp. He's very friendly and knowledgeable about his stuff, and kept the work area clean during the whole time. Got problem solved within an hour and he even inspected my kitchen sink and heater system just to make sure everything was fine. Highly recommended! Asked for Charlie!

Nikki W.

11/25/2020

We called and got same day service which was AMAZING since thanksgiving was the next day. Garrett was a little late to our appointment but the customer service of the company responding so quickly when I thought they were flaking was very reassuring. Garrett himself called to let us know he got stuck at the prior job and was almost at my house. He was very friendly and knowledgeable. He not only unclogged our drains for our sinks but he fixed our garbage disposal that wasn't working. He was very quick and efficient. The entire experience with this company was pleasurable and we will definitely be using them for all our plumbing needs.

SS R.

2/26/2019

I used Olson Superior for a plumbing project I had at my house to reroute a pipe due to a leak. Eric and his crew came the same day and offered a very competitive bid for the job. I accepted and they completed the job that same day. I had used several other plumbers in the past, but Eric and his crew have been my favorite. Eric takes time to explain everything to you and even offers great preventative advice. He actually went above and beyond to stay at my house and talk to me. He's a great guy (ask him about his wrist band!). After that big project, I also had them come out to fix another pipe. Samuel came and did a great job as well. Anyways, I actually have several other projects I'd like to use them for and now waiting for an estimate from there. High recommend Olson for your plumbing work!

Adriana U.

06/09/2021 12:00:00 SA

Anthony Reyes and Zach Bascow provided excellent service, will definitely be using them again. Very satisfied.

Lisa V.

3/16/2019

We just had the best experience possible with Anthony at Olson Superior Plumbing. He came out and evaluated our water heater situation and gave recommendations. We decided to wait and I asked him but we owed him for their service call and he told me we didn't owe him anything. They are all about service and helping you. Thank you so very much!

Bruce F.

6/28/2021

We had a pinhole leak in our family room which we thought was a slab leak. Anthony and Zack came out, found the source of the leak and repaired it. They were really great and explained every step of the process. They did a very good job. I hope you don't need a plumber, but if you do, I would highly recommend Olson!

Kitaro W.

02/02/2021 12:00:00 SA

Our 16+ year-old water heater finally went out on us. I purchased the Home Depot top brand Rheem Performance Platinum 40 gallon and called Olsen Plumbing to have them do the install.

Charlie Ma came and did an amazing job. He was very meticulous with the connections and treated my new-to-me unit with great care. He re-vamped all the connections that were poorly done by previous plumber and the setup looks mint.

I have not experienced this type of old-school customer service in a long while, where people and companies take the time to explain things and you are extremely informed during the process.

My old drain valve broke while he tried to drain the old unit, but Charlie worked quickly and expertly to contain the water.

I could not be happier with the level of service received today.

Great service today and would definitely choose Olsen again for my plumbing needs. If I could give 10 stars, I would.

Thank you Charlie, and thank you Olsen Plumbing!!!!

Scott G.

10/03/2020 12:00:00 SA

We had an issue with our water heater pilot light and had a pretty good guess for the underlying issue. When reaching out for quotes, there was a lot of let our guys come out and then we can give you a quote. Olson, however, responded directly with a quote. The team of Anthony and Q arrived on time (on a Saturday), and were extremely friendly, professional and efficient. Watching Anthony work, it was quickly obvious that he saved me hours of work and frustration (I was a little tempted to try to fix myself). Time savings aside, natural gas is not you want to mess around with, right? Really happy I left it to the professionals. Actual charge was equal to the initial estimate. Thank you Eric, Anthony and Q!

John M.

01/08/2019 12:00:00 SA

I connected with the team at Olson and they were very helpful and provided me with great advice which allowed me to make the right decision about how to proceed. Honest and supportive communication!

Thanks!

Thys D.

2/21/2020

We decided to remodel our master bathroom and to make better use of the space, we wanted to move the toilet & vanity location, raise the shower head, and replace the p-trap on the guest tub. I found Olson Superior Plumbing had great reviews. I was able to get Shane out to my place for an estimate right away. The estimate they provided was competitive based on what friends shared from their experiences with home renovations. Efrain and Jose showed up early on the day the work took place. They were able the jackhammer out the floor, and reroute all the waste pipes and vent pipes, reroute all the water lines down from the attic, and replace the concrete within a single day. They also did a great job ensuring they kept me informed of what was going on, and keeping the house clean. I would highly recommend using Olson. I plan on using them in the future for some other home renovation projects.

Miley K.

4/20/2023

I cannot say enough about Olson's Plumbing! I have worked with them countless times since buying my condo 3 years ago and I can truly say this is a company like no other. Their quality of work and reliability are exceptional, but what really differentiates them from the rest is the fact that they truly live out their motto of People over plumbing. Never have I had a company show such care and kindness. All of the plumbers who have come out have been incredible - Anthony, Zack, Daryl, and Erickson. They have all been equally knowledgeable and compassionate & caring - you would think it was a family member here helping me out. Emilie in their front office has helped me countless times when dealing with a leak/remediation recently in my home; answering all of my questions, patiently walking me through every step and detail, helping me navigate insurance questions, ect. I was literally moved to tears by the kindness and care she provided. This truly is a company like no other. I am so grateful for Olson's Superior Plumbing and the incredible human beings they hire to work there. I have recommended them to two of my aunts, one of my cousins, and countless friends. We are all now Olson's customers for life!

Scott S.

1/16/2018

Eric was absolutely phenomenal!!!

Had a pipe leaking inside a wall. He took my call after hours on a Friday night, let me know he was willing to come out whenever worked best for me (no higher rates for nights/weekends!), and showed up bright and early the next morning at the time that worked best for my family.

His prices are beyond fair (he's willing to come in 10% cheaper than any other company and gave me a quote that was hundreds less than others I received), his knowledge is top notch, and he'll answer any questions you have about any other issues in your home.

Here's the best part...
My leak required a restoration company to come out as well. Had Eric just given me the name of a company that he trusted, I would have been thrilled. But Eric called two companies himself, had them at my home almost immediately (he was still at my house and spoke with them), and walked me through their different estimates and explained why he thought one was better than the other.

I'm not looking forward to future plumbing issues, but I am absolutely eager to work with Eric again!

Ryan W.

1/13/2023

They came and fixed my leaky shower head and swapped out a new kitchen sink faucet. Very professional. Would use them again for future plumbing needs.

Lisa C.

10/05/2022 12:00:00 SA

I am not only a homeowner but investor that owns multiple properties so I am not foreign to dealing with contractors, plumbers, handymen and electricians. Phil McIntosh was the person assigned to this job. Initially I am told $80 for a diagnostic and it would go towards the work that would be performed. Then when he arrived he told me it would be $189. I agreed since it would go towards the work that would be performed. He did not have that tools so he had to come back another day. Now today he is charging another $189 to install my kitchen faucet. I feel completely taken advantage of by this company I will never recommend them.
The $189 diagnostic did not go towards the work performed and to top it off he changed the diagnostic charge when he arrived when I was told initially it was $80. Other companies do not charge a diagnostic fee. There is definitely a credibility issue with this company.

Anu S.

6/13/2023

Anthony was more than amazing. He was knowledgeable, transparent on pricing, called in additional resources right away as needed and was very nice and easy to work with. He's our plumber of choice now and I would highly recommend him to everyone!!!

Dan Z.

2/24/2021

Very happy with the service from start to finish. Appointment process was smooth. Text notifications of ETA was helpful. Garett and Jacob did a fantastic job. They showed up on time, thoroughly explained the process, found the leak and solved the problem. They are knowledgeable, professional and answered all my questions. Highly recommended !

Joe Y.

01/02/2019 12:00:00 SA

We had a clog in our toilet because our kid put dixie cups in the toilet. The receptionist who took the call was courteous and booked us in the same day. Sam, our tech, was GREAT! Keep up the good work guys! I highly recommend them. Very professional!

Sean F.

8/18/2021

We had a repipe done from this company about 9 months ago. They first came out for leak detection, quickly told us we had a slab leak, and offered services on a repipe. They came out quickly and repiped in a day. The prices were a bit high (around 7k for 1 story/2ba for pex) as I've seen prices moderately to significantly lower in home advisory magazines and online. But we were led to believe it was urgent and waiting to browse around wouldn't be prudent. Plus a pricy leak detection test from them would negate some savings. The plumbers tried to take a lot of copper piping they removed with them, and we had to almost argue with them to get it back (copper is very $). They also had to come back as some of the caulking was incomplete and shelves weren't reinstalled. I'd say they are alright in an emergency as they were swift, but I'd take more time to browse around if I had more time.

Brittany H.

6/28/2023

I was looking for an emergency plumbing situation and reached out to Olson superior plumbing to see if they had availability. Because of my time crunch it made their availability limited which is completely understandable. The reason for the review is that after calling multiple companies It was a pleasant surprise to talk to a customer service representative like Annie. She seemed helpful, kind and just based on our quick conversation she seems like a big asset to the company. If I have any plumbing situations in the future I will for sure be reaching out to you guys just based on that conversation.

Nadia J.

12/17/2018

Amazing, fast and friendly service. Genuine business owner who does their best to solve your issue with very competitive pricing. Had an issue with our garbage disposal, they were at my house within 30 mins. They could have easily just replaced the disposal, instead they tried alternatives and found a penny my son stuck in the drain jamming the blades. Saved money and time working with them. Definitely recommend both Eric and Anthony.

Shalin J.

05/06/2021 12:00:00 SA

Service turn around and detecting the leak was quick. However, they are pretty expensive. I also got quote for other items and it was way too high. Good service but 3* as the prices are not as competitive as they claim it to be.

John C.

4/19/2023

I did not end up using them as they were way over priced. Wanted $500 to replace two $20 bathroom sink faucet valves.

Liberty B.

8/13/2020

The owner called personally to apologize and stated that they were going through a transition period and that's why I never heard back from them. He also offered to fix the job at no charge but since It is already taken care of, he said he would do a future job at no cost. I sincerely appreciate his effort. So, I'm updating my review because he did mention my Yelp review. As I said before customer service is the key to success for any business. I wish them good luck

T T.

11/15/2018

I had the annually maintenance of the tankless hot water heater flushing serviced by Olson Superior Plumbing early today. The staff is so friendly. They did an excellent job. It is highly recommended. Eric and Anthony, thank you. I will call you to have the flushing service again next year.

Carrie B.

11/23/2021

Olson Superior Plumbing was great from my initial call. Both the woman who answered the phone and Lyle, the plumber, were both incredibly friendly and helpful. They came to my house the next day (offered same day as well) and showed up on time. They called and texted to let me know they were on their way. Lyle was able to fix our toilet efficiently and without problem at a fair price. I will certainly use them again.

Matthew S.

06/06/2021 12:00:00 SA

Josh, Anthony and Zack provided exceptional service installing our tankless water heater. Josh proactively had Anthony and Zack pick up the tankless heater from their warehouse before it closed on Sunday. Can't recommend these guys more. They did exemplary work and were friendly, courteous and knowledgeable in explains each and every step. They provided me with information about future potential repairs without any additional cost to me. They gave me tips to save money on servicing my own system on my own. Again, cannot recommend them more.

Zack B.

1/26/2019

Noticed standing water outside our main valve. These guys came over same day in a weekend to asses. No fixes were required but they offered advice how to alleviate the issue. I appreciate these guys coming out and offering quality professional service despite not being a profitable one for the company. I recommend them for any of your plumbing inquiries.

William N.

5/13/2021

Very responsive and professional crew. Fair with their billing and kind to our grandpa. Not bad to look at either, which never hurts . They did stellar work in rapid time for a great price.

Daniel S.

09/09/2020 12:00:00 SA

I had a toilet that I need a valve replacement on. It was squealing so loudly that even my neighbors could hear it. I was extremely pleased by how fast my request for a quote was answered. Not only did they respond right away, they even offered several options to come out the same day.
Anthony and crew were the ones to service my bathroom. They called earlier than scheduled and said they could come earlier if I wanted them to. I really appreciated that. Not only were the extremely courteous and professional, but they took the time to explain probable causes. They covered their feet to ensure they didn't bring any dirt from the outside and even cleaned up after they were done. I was highly pleased by their service and will definitely use them again for any of my future plumbing needs. Thank you Olson Superior Plumbing, especially Anthony and crew for the excellent work!!

Heidi C.

3/26/2023

No one wants to have plumbing issues, but thankfully we have found a plumbing company we can trust, in Olson Superior Plumbing. They are responsive, exemplary at communication and have highly skilled and professional technicians. Honestly, it was a relief to have Zach (who is amazing) come out, with Elliott (another great guy) and expertly handle complicated plumbing issues. Highest recommendation

Nick M.

7/17/2018

I had a slab leak and Eric was very quick to respond and diagnose. He arrived quickly, especially given that it was a Sunday morning, and explained what needed to be done and answered any questions I had. He and his team were able to resolve the issue relatively quickly and his write up and phone call made the home insurance approval quick and smooth. Definitely the place to call in the South County area.

Jake S.

1/17/2020

Made appointment for Friday between 10-12. I called Thursday to try and adjust Appt earlier. They accommodated that.

Initially spoke via Yelp. The owner, Eric spoke with me directly. He was immediately responsive and highly knowledgeable.

Upon Appt day, Eric came out prior to his technicians to discuss the issues and diagnose them. He went into detail as to why these issues may or may not occur. He provided examples.

Shortly after Eric left, his technicians arrived. They did an excellent job. They triple checked their work and did not cut any corners.

They did not overcharge me and for the work and inspections I had done, I believe the price was exceptionally reasonable.

I would recommend Eric's company to anyone. In a day and age where I believe customer service and job expertise is at times lacking, this company is the complete opposite.

Hong X.

8/29/2020

I ended up getting the project done through friends, but all the communications, the kind and helpful gestures from Eric have left me with a great taste in my mouth and good will in my heart. I will certainly go to him first in the future for any projects that I am ready to hand off to professionals.

Neda H.

12/21/2020

Customer service from this place is SEVERLEY lacking. The owner, Eric, claims to be someone who loves people and making people happy yet he never answers his phone, takes hours or even DAYS to respond to text messages, and his answering service is not helpful at all. We had several issues that I will attempt to outline below.

1. We made an appointment to have our house re-piped and were told that it's best to not be in the house during the process. The morning the work was scheduled to be done, I left my house at 7 am with my two small children in tow to go stay at my moms. The workers were scheduled to arrive at 8am. No one ever showed up. At 9am my husband began calling the office to get some answers. He then started texting Eric to find out what was going on. Turns out, his office only scheduled him to be on the job and not his crew. So why didn't he call us himself or show up at my house like he was supposed to? This made no sense to me but we accepted his apology and rescheduled.

2. The re-piping was done in a day like they suggested but the top of my toilet was somehow lost during the work. The foreman told my husband they would replace it but we're 3 weeks out from when the work was completed and still no cover. That's pretty awesome when you have a toddler. I've attached pictures for reference.

3. The water heater that we paid for on the invoice was not available when the work was being done so they temporarily installed a smaller version and said they would switch them out when our was available. A week later, Eric, said that the one we got installed should work fine and that there was a severe shortage of the other one. So we agreed to just keep the smaller one and asked for him to refund us the difference. He said his office would take care of it. We've now been texting and calling him for the past 2 weeks trying to get a hold of him to get the refund. He refuses to call us back and as you can see by the text messages, he's horrible at communicating.

Do yourselves a favor and go elsewhere. Customer service is such a big part of the experience and when the owner cares so little about it, it really sours the experience. We even paid more than the other plumbing company we had come and give us a quote because Eric claimed to be best in class with service and touted the fact that all of his crew is licensed. I wouldn't work with them again and would not recommend them at all.

Chris S.

8/26/2019

We have been having a bunch of work done on our house and so far it has been very hit or miss. Charlie at Olson Superior Plumbing was absolutely a HIT! He arrived on time for the quote and the work we hired Olson to handle. Charlie's would ask me every step of the way if I was happy with how this was working and how things looked. The work area was kept clean and everything worked properly.

Thank you Olson Plumbing and Charlie. Great work and I would highly recommend you folks and use you in the future.

Daniel P.

01/03/2022 12:00:00 SA

Olson Superior Plumbing has been a delight to work with so far. Eric is very knowledgeable and accommodating to my specific situation. The first appointment was mostly to discuss options and what will work best for my situation. Looking forward to continuing to work with them to finish up my tankless water heater install.

Travis J.

12/22/2021

We recently replaced our 75-gallon standard water heater with a Navien NPE-240A tankless water heater and we couldn't be happier! The salesman who came out to inspect was very knowledgeable and took the time to go through the whole house to suggest repairs and/or upgrades to consider in addition to our water heater replacement. Once we approved the work, they scheduled the install within a few days. The technician who completed the install was courteous and also very knowledgeable regarding all things plumbing. I guess it is no surprise that Olson Superior Plumbing came through with flying colors from start to finish as their nearly 5-star rating on Yelp confirms most of their customers are completely satisfied with their experiences as well. Thank you Olson and we will be contacting you in the near future for all plumbing matters at our home!

Omar P.

10/18/2022

Johnny did great work, he explained the options and took care of the issue. Highly recommend!

Andrew W.

7/21/2021

Phil solved all the problems I had for my house. Saved me a lot of money and troubles.

Paula E.

01/08/2023 12:00:00 SA

Prompt, efficient and friendly. Darryl did a great job and solved our problem the same morning we called. Have used them several times and would definitely use them again.

Terrilynn H.

7/21/2019

Outstanding experience with highly-professional team of Sammy & Charlie, responding to replace water valves. They had to trouble-shoot some unforeseen problems, which required additional materials/time/tools, but honored the original bid extended to me. Extremely courteous, highly knowledgeable, leaving the work area cleaner than when they arrived. Appreciated being notified of a exterior plumbing problem that would affect all within my community. Brought it to attention of our HOA Board, who is recalling a contractor. I have already shared this contact with corporate and personal acquaintances. Highest recommendation!

Heather L.

11/30/2018

AWESOME!!!! Eric and his team were amazing. Eric, Sam, & Anthony were ALL hard working, knowledgeable and courteous. Eric is truly a master of his craft. I had a pinhole leak in my attic space on the rainiest days of the year. We are new to the area & my wife found them on Facebook Mission Viejo, Looking for Recommendations. He showed up on time, and he tackled the job with no problem. I also had him fix some ancillary issues that needed to be repaired when we bought the house. With a recent sale of a house and a purchase of our new home, we dealt with plumbing issues. Olson Superior Plumbing is very fair with his prices. Eric explains things very well, and he stuck to his initial quote. I would use his company in a heartbeat and recommend them to ALL my family & friends. Thank you Olson Superior Plumbing.

E. T.

10/20/2018

Be careful with being a repeat customer of Olson Superior Plumbing. They gave a very competitive quote on the first project and the work was completed satisfactorily. I decided to use them again to fix a minor leak in a water filtration system piping and sprinkler system without getting additional quotes, based on my initial experience. That was mistake. Eric gave an overly priced quote (more than double of other quotes) and off loaded the work to another contractor. Don't get fooled with the extreme friendliness and get additional quotes, even if your initial experience with them was positive.

Julie B.

11/16/2018

Perfect Appointment from booking to completion! We live in Laguna Woods and had been searching for a reliable and excellent plumber. Since nobody had a reputable name to offer, I went to YELP to look at the choices. That is how I found Olson Superior Plumbing. I love the YELP feature where I can Request a Quote online, and Eric Olson, just like it said, answered my inquiry within 10 minutes - and it was 6:40 AM! Our kitchen single handle pull out faucet had just died the day before due to 11 years of use, so we had purchased a replacement locally and had hoped to have it installed quickly. After a very simple online conversation, Eric and I booked the appointment - his quote was very fair, and within hours he was there and completed the job with expertise. He also was very generous with not only tips for staying on top of plumbing issues, but he also cleaned our our bathroom faucet screen (no charge). He will be our go to guy, and that's not only for plumbing, but he is also a general contractor. Eric is very likable and wants to please. My husband and I both appreciated his work ethic, promptness, and careful attention to detail.

Crystal I.

8/15/2022

My experience with Olson Superior Plumbing was extremely professional from start to finish. I found Olson through Yelp and had my first interactions through the Yelp app.

I had several small plumbing items that needed to be done; 2 toilet installs, clogged/slow draining bathtub, kitchen faucet install and plug replacement in bathtub. Daryl showed up on-time, extremely kind and professional and performed above and beyond my expectation. I think I have finally found my go to plumbing service.

Mike B.

1/20/2022

Garret did an amazing job replacing my tankless water heater. The company went above and beyond to help get us the best price, including offering a price match with any of their competitors. I highly recommend this company and hope to use them again for a long time!

David M.

03/12/2020 12:00:00 SA

Requested a quote this morning to replace my leaking garbage disposal. The quote was provided within just a few minutes and a suggested time was provided. A technician call me within about 30 minutes and said he was on his way and he arrived shortly after that. Upon arrival the technician Garrett greeted me with a smile and proceeded to evaluate and recommend that I replace my aging disposal. He was friendly and attentive and I appreciated his kind demeanor and professionalism. I would highly recommend Olson Superior Plumbing and Garrett in particular for any plumbing needs you may have.

Shawn M.

06/10/2021 12:00:00 SA

Great job. Punctual and a clean tight install. Very professional and left my garage as they found clean ! Love the product

Hailey S.

08/08/2022 12:00:00 SA

Olson Superior Plumbing will be our go to for any plumbing needs! Daryl came out on time and very professional. We had a shower leak in one of our houses, as he was there he also flushed all three of our tankless water heaters! We will definitely be life long customers! Thank you Olson Superior Plumbing for having such a awesome technician to service our houses and being so reliable!

C D.

05/02/2021 12:00:00 SA

I called today-on a Sunday to have 3 valves replaced. The scheduler said that they were completely booked. She offered to squeeze us in sometime throughout the day. That was super accommodating! I told her that we were flexible about the time. We received call shortly after 12 noon that they were on their way. It was very professional of them. After 40 minutes they were done! The guys even helped move the unit out of the way. What awesome plumbers! Thank you so much for helping us in a pinch! We will definitely use this company again.

Amber D.

9/23/2022

Can't say enough good things about how this team came to my rescue when I had a leak on a Saturday morning! I texted a photo, they gave me a window of when they would come- they showed up! And then fixed what I needed and even quoted me for some other things they noticed. I'll definitely used them again and highly recommend!

Kent M.

7/29/2019

Olson came through for my family in fantastic fashion recently and so I wanted to share how great it was working with them. It was for a project to install a water softener system in my garage. I purchased the softener and they took it from there. Samuel our technician was courteous, prompt, and professional and a pleasure to work with. He explained the scope of the project clearly and implemented it well. At one point we conferenced in Eric Olson to provide some direction on options and he was also very helpful and concise on the phone. I sincerely enjoyed working with Olson Superior Plumbing and would gladly do so again for any plumbing needs I might have. Great job gents, keep up the good work.

Steve D.

06/12/2021 12:00:00 SA

Great service every time. They are honest and haven't introduced any hidden fees or surprise charges. They all seem to be religious and hold to a positive mindset and quality work standard. These are the guys I would recommend for reliable hassle free service.

Jason B.

12/02/2020 12:00:00 SA

We're so thankful for the fast and professional service Olson provided for our home in Trabuco Canyon, CA. They were able to fit in our last minute appointment request and the plumber was on-time, professional and performed the gas dryer and BBQ hookup quickly and cleanly. I wouldn't hesitate to call Olson again then next time I need a plumber.

Jeff T.

2/23/2021

I interviewed several plumbing companies on this site. I offered pictures of the project that needed done. This was on a Friday and they not only gave me a price, they also told me they would arrive on Sunday at no extra cost. The workers did an excellent job and kept me informed of how things were going every step of the way. They customer service and the quality of the job were outstanding.

Jeff M.

9/25/2021

I called Olson Superior Plumbing because of their great reviews and being a local company. I wasn't disappointed; they called me back, set me up with one of their plumbers who worked with me from buying the equipment I needed, to installing the water heater. Anthony was professional, courteous and really made sure I was happy with the entire project. Work was meticulous and I was really pleased. Costs were in same range as other plumbers, but they were able to service my house within two days. I already have several other plumbing jobs ready and will call Olson plumbing and request Anthony each time. You've got a new customer. Thanks O.S. Plumbing.

Rich S.

7/20/2022

Wonderful plumber. Olsen quickly sent a technician named Luis to handle our emergency.

Luis was incredibly efficient and ensured that the job was done correctly before he left.

We will call Olson from now on for our plumbing issues.

Bill H.

02/09/2019 12:00:00 SA

We needed to run gas, water and drain lines for our outdoor kitchen. Erick and his team showed up on time and were extremely professional. They did not just eyeball my project like others, but actually did the calculations and offered a competitive price. What impressed me was that they arrived with a team, not just a crew. They worked together and performed as if it was enjoyable to do the work. I always had the feeling that doing my project and doing it right was their main objective...and it was. They were so good that I recommend them to my friends and neighbors. Two of my friends hired them and raved about their quality of work. So refreshing to have a contractor with such professional skills, communication, and just a nice team of guys.

Susan B.

06/03/2022 12:00:00 SA

Our toilet was leaking water at the base. Olson Superior Plumbing came out the same day I called. It turned out we needed more than a wax ring. Right away they could see our floor is uneven and nothing was placed around the bottom to balance it properly.
It was suggested we replace the flange because it was cracked and that is why the water was coming out. The angle stop needed to be replaced along with the wax ring.
After all the work was complete they went around the house to check all of the angle stops. The second bathroom needed a angle stop replaced so we decided to change it out because our plumbing is old. We were very pleased with the work they did and their professional attitude.
Zack was the best. We will request him again in the future. Glad we went with
Olson Superior Plumbing.

Greta S.

05/06/2019 12:00:00 SA

Eric is AWESOME!! My 95 year old mother had a kitchen sink clogged and she has a home warranty. She filed a claim and another company came out and wanted to charge her almost $600 for the extensive problems that were not covered by the warranty. I called Eric who had done previous work and of course being so honest and responsible they fixed it for a fraction of the cost. Our first experience with Eric was just as smooth and I know his honesty and upfront nature about our problems in this aging house we will never call anyone else again. Not many honest people floating around now a days but Eric is certainly one of them. Thank you Eric. I would recommend Olson Superior Plumbing to anyone.

Tiffany S.

07/07/2020 12:00:00 SA

Updated July 2020
Olson Superior Plumbing is my go to plumber! I'm so happy to be able to call them my go to plumbers as we have been through a lot of plumbing issues with our house built in 2014 and hadn't had great success with plumbers until we found Olson Superior. We have used them multiple times in the past 6 months. Every experience we've had with them has exceeded our expectations. The plumbers are professional, meticulous and detail oriented. I've worked with James, Sam, Luis and most recently Garrett. It's very obvious that the plumbers and the whole company care about what's best for the customer and they follow through on their promises. Recently our Rheem tankless hot water heater failed. From the moment I called Olson Superior, I felt confident they would be able to help me. Luis came to assess the situation & soon after a field manager came to help. I even got a call from the owner to make sure my needs were being met. All were polite, honest & professional. Great service! I decided to go with a Noritz tankless at their recommendation and I'm happy I did. They sent Garrett the next day to install the Noritz. He did an excellent job with what turned out to be a very complicated installation due to how my previous unit had been installed. Garrett was also polite, professional, honest & friendly. He went the extra mile to make sure everything was just right for us. He took extra time to educate us on the new system as well as answer other plumbing questions we had. I was so impressed with Garrett, I had him return the next week to install a new faucet, toilet & replace angle stops prone to corrosion. Garrett followed through on everything he promised, charged a fair price & took extra care to make sure he cleaned up, kept things tidy along the way and put all items that had to be moved back in their original location. Garrett is a hard worker and truly understands what customer service is all about ! We really appreciate his service and support. Thank you Olson Superior for consistently being here for us!

March 2020
We had several non-urgent plumbing issues that we needed fixed. I called Olson Superior Plumbing because I saw they had great reviews on Yelp. I spoke with Marissa who was friendly and helpful. I was relieved that Marissawas able to get an appointment the next morning. James S. was our plumber. He was terrific. He called ahead with his ETA and showed up on schedule. He was kind, honest and very helpful. He talked us through everything he was doing to fix our plumbing issues and was upfront about the cost. We love that he let us watch him work & explained everything. He was thorough and efficient. We would definitely use Olson Superior for any future plumbing needs.

Faryar B.

9/28/2021

THE ABSOLUTE BEST. During a recent home inspection we found a leak leading to our main water valve. We had multiple plumbers come out and diagnose the problem, only to continuously quote us an astronomical fee just to open the wall and THEN give us another quote to fix the issue.

Olson Plumbing was a true standout in our plumbing search and so amazing from start to finish.

Our first interaction was with Emilie who helped schedule our work. She was so professional, nice and comforting in hearing about our issue. We had a few other fixes needed in the house (e.g., a loose toilet, leaking faucet and showerhead), and instead of using that as an opportunity to get even more business, she mentioned the leaks were easy fixes we could just YouTube and when the plumber comes out for the other needs he can check our work for free (or even FaceTime us to walk us through the steps).

On the first day of our work, Luis came out to diagnose our big leak. He was such a friendly and expert professional from the second he walked up to the house. He detected the leak right away and scheduled us for a repair the next day. Luis was so nice our son still asks when he's coming back.

Efrain and Jose then came out to fix our leak. They showed up early, went to work right away and fixed the pipe and repaired our stucco within two hours. They took a stressful situation and made it like a walk in the park.

Would use them time and time again!

K X.

7/15/2021

Fair price and good service. No complaints. Will go back to them for upcoming sink/dishwasher work so will update review when that happens.

Kit B.

2/23/2019

Anthony just finished replacing my kitchen faucet. It was a pleasure having him in our home. I was curious about the procedure because I has planned to do the job myself but couldn't manage to remove the old faucet. He showed me what he had to do to get the old one out, and kindly agreed it wasn't obvious. His care for my home, and his enthusiasm for his work make him ideal for the job.

When I requested quotes on Yelp, Olson was the first to respond and at the lowest price. I wouldn't hesitate to use them in the future.

Debbie S.

07/06/2018 12:00:00 SA

I would totally recommend Olsen Superior Plumbing. Being a single woman, I have gotten a few quotes from other companies which were outrageous. After contacting Eric, I felt very comfortable with the price, they were able to take care of the problem within a few hours. The workers were respectful, friendly, clean and did a great job.

Michael A.

4/24/2020

This place is awesome!! When you call this place ask to have Garett come and handle!! He was knowlegable, professional and friendly, even funny!! Two thumbs up!!!

Layne S.

08/02/2020 12:00:00 SA

We had a water main line leak and Olson sent a couple of techs to check it out. They confirmed it and set us up for a repair a few days later. They had to trench about 50' from the street meter to our house and a majority of their day was spent digging and cutting out roots. They replaced our line and a few irrigation lines that were hit in the process. The work comes with a lifetime guarantee. It seemed a little costly but the amount of work performed seemed to justify it. Techs were super nice, professional, and very informative throughout the process. They got the job done!

Ashley D.

03/08/2023 12:00:00 SA

Thank you Olson Superior Plumbing for coming to the rescue when my hot water heater went out. Working with Olson Superior Plumbing was quick, efficient and reasonable. I got a brand new water heater in less than 24 hours from the time mine went out. Phil came out exactly when he was expected to and did a beautiful job installing our new heater. Such a relief!

Briana H.

9/22/2021

What was initially a quick fix turned out to be a bigger debacle as plumber that came out scratched my toilet in the process. They did end up fixing the scratch so while I appreciate that they made it right, the hassle of needing to schedule extra visits to fix a mistake on their part was frustrating. I will try another company next time and hopefully it's more of a one and done situation with fixing the issue.

Katie A.

02/12/2018 12:00:00 SA

We finally found our Go-To person! We had several plumbing issues arise and we needed someone ASAP. I called about 10 places around 8am on a Saturday- half didn't answer their phone or return my call. A few said they would send someone about 6 hours later to provide a quote and some even wanted to charge just to come look. I kept calling around until someone referred me to Eric. I explained all the issues we were having and even sent photos of the broken pipes directly to his phone. He provided a quote right over the phone and even offered to walk me through fixing it myself to save money. Who does that? I was amazed at how genuine he was over the phone and how much time he spent explaining things to me that I knew he was the one we wanted to use! He came over 30 minutes later and helped fix all of the plumbing problems! He was very professional and prompt- would text us when he was on his way and always kept us updated on the progress. This was the first person we have had come to our house to fix things that we didn't feel we were getting ripped off. I would recommend him hands down to everyone and know we will be using him moving forward for everything! Thanks Eric for all your help!!

Ray S.

05/04/2020 12:00:00 SA

Fast, courteous, responsive service and coordination. I needed a dishwasher installation and pickup service done.

What I like about these guys:

Reasonable prices
Fast response
Timely coordination.

I needed a gig done within 24 hours and they were available and ready to roar, laid out their pricing and expectations.

What I noticed sets them apart: they provide services the majority of plumbers in the surrounding area don't. I mean....talk about wrecking the competition.

Mike S.

02/10/2019 12:00:00 SA

I found Olson from searching on Yelp and gave Eric a call on a Friday morning and described my needs (replace water valves under kitchen sink). He was friendly and gave me a quote over the phone which seemed very reasonable. I got in touch with their office and scheduled a visit for the next morning. Charlie and Anthony arrived exactly on time and did a great job replacing every water valve in the house. They were both very friendly and professional. Olson will be my first call the next time I need a plumber.

courtney n.

7/21/2022

LYLE from Olson plumbing is fantastic!
As a mom, you need to feel safe about your choices in vendors that are coming into your home.. and I highly recommend Lyle for any of your plumbing needs.
Find a Lyle in every industry/ vendor.

Lyle is the definition of a professional and very knowledgeable.
Everything feels very seamless when booking with Olson. Someone always answers the phone, Lyle called to let us know he's on his way, they send a text reminded of the appointment, Lyle took GREAT NOTES of everything that was needed, his knowledge and recommendations are appreciated, Lyle sent the estimate quickly, the work was done quickly, Lyle told us what to expect and walked us through everything.

I really like olson's note taking system and Lyle was VERY thorough with his walk through and his notes.
Lyle was able to pull up our notes from months ago and refer back to the photos that he took of the water heater and tell us the age of it. Lyle sent the estimate to my email and phone as well. I also appreciate that they get your signature before work is done and also a signature after payment.

So thankful to find Lyle at Olson plumbing as he will forever be our go to! Very impressed with Olson Plumbing.

Michele I.

2/21/2023

Daryl was professional, fair and saw us right away. He explained the issue and fixed it in a timely manner. We were extremely pleased with our technician, and the service provided.

Ed K.

03/03/2020 12:00:00 SA

Overall when I called response was quick...
Area that I was not happy and will never use them again.
1. Plumer who came out could not fix the issue and sold me hydro jet but still charged me for the visit $200 although he told me he would deduct from hydro jet bill.
2. Hydro jet service is advertised everywhere for $600-$800, I was charged $1500
3. Hydro jet technician splashed all the greasy water on my brand new concrete right on the back yard patio with out any warning. I have to call another company to wash my new patio. Hydro guy was only here for 30 min. ($1500)
4. I was going to still spend money on hot water recess system and possibly water filtration but never received the follow up call on a question I had.
Do not gouge you're clients, be fair and you will get a lot more work and quality referrals.
I DO NOT LEAVE BAD REVIEWS BUT I AM NOT HAPPY THE WAY THIS WAS HANDLED.

Stephanie S.

8/15/2018

I cannot recommend Eric enough! We had just gotten home from vacation to find no hot water and our garage flooded, yay! Eric came immediately and stopped the leaking, drained the unit, and helped me move some items so I could get things cleaned up. He ran out to get a new water heater and supplies and was back in no time to install the thing himself. He is efficient, kind, extremely well mannered, and all around great guy. I will absolutely recommend him to anyone looking for an outstanding plumber!
Thank you, Eric!

Jeff M.

8/28/2023

A few months ago, I discovered a leak coming from one of the walls in our water heater room. I contacted Olson Superior Plumbing to schedule a time and date for them to assess the issue. On the day of their visit, they worked swiftly to identify the source of the leak. It turned out to be a drain pipe on the second floor, which was also shared with the neighboring condo. Subsequently, I had to reach out to the HOA and have them inspect it. I only wish we could have continued working with Olson, as the company the HOA sent was a stark contrast to the professionalism, friendliness, and organization displayed by Olson Superior Plumbing.

After a few more weeks of back and forth with the HOA, we managed to have Olson complete the pending projects, such as HVAC Duct Installation and Bathtub/Shower Installation. Upon the completion of the final project, I inquired about water softener systems, and Bryan explained one particular system they install. Ultimately, I opted for a different system, but Bryan came out a few days later and installed it.

Once again, I want to emphasize how outstanding they were at every step of the process. From the individuals who handled scheduling and phone calls to the technicians in the field, everyone was exceptional. Throughout the past few months of working with them to restore my home, I've had the opportunity to interact with nearly 90% of the company, and all of these interactions left me with the assurance that I was in capable hands. I wholeheartedly recommend them for your projects and repairs; they will go the extra mile to assist you

Grace L.

3/17/2018

Plumbers are like house doctors!

If you see my previous review, I had a water heater installed, but not just any ordinary water heater. I upgraded to a tankless water heater. Way better than a regular water heater!
After 3 months, this is the top 3 reasons why i love my new tankless water heater:
1. Never running out of hot water. I have the dish washer running. The washer running. Kids to bathe (family of 6 here) and there will always be hot water.
2. My gas bill actually went down. Saving $$$!
3. Space saver! Omg. More space in my laundry room! Fancy wall mounted device!!!

Eric is a specialist with these tankless water heaters. He gets it done! But the best part... He is very knowledgeable and dependable.

We are new home owners... He has been an excellent resource to our family. The best part is... He picks up his phone and puts priorities with his customers...

The reason for this update review is to go more in details about my tankless! Seriously, where this needs to be in everyone's home!!!

And another reason why I had to update my review is how Eric has helped my family during after hours on a Friday night and Saturday...
Did he charge more for the weekend? Nope. It's like this guy was truly heaven sent.

Call him anytime. He is very prompt and response very quickly. Very professional and efficient. He has been a blessing to my family.

Kriss G.

4/29/2021

We've worked with a few plumbing companies over the years, and this is the company that I will use from now on. I decided to give them a try after reading the reviews - their front office was really responsive, I like that they have an option to email requests, too. They gave me a really clear estimate prior to scheduling work. I like that the company sends text messages when the plumbers are on their way. We worked with Anthony and Zack on lots of preventative plumbing updates to our home over a two-day period. They were super knowledgeable, friendly, and upfront. Highly recommend!

Christine P.

12/28/2019

Our upstairs bathtub was not draining properly so I gave Olson Superior Plumbing a call from the beginning to end it was a pleasant experience. I scheduled a same day appointment with the plumbing technician Charlie. They gave me an estimated time slot between 2:00pm and 2:30pm on a Saturday and Charlie the technician called within an estimated 15 minute arrival time. He was on time and did a professional and efficient job. He cleared out a massive hair clog about 20 feet down into the pipe! You are awesome Charlie. Now I can take a shower without the water building up in the tub. I would highly recommend Olson Superior Plumbing for all your plumbing problems. Thank you!!!!!

Theresa R.

11/21/2022

Daryl was quick ,friendly and efficient and solved my running toilet issue that was creating an high water bill issue not resolved in prior call. He double checked the water meter to make sure no other issues causing high water usage. Great experience as issue is now fixed

Candice S.

8/14/2021

I don't remember our plumber's name, maybe it was Sean (please forgive me). He was prompt, professional, and gave his honest suggestions on our water heater. We even asked him to give us an estimate for toilet Installation for a future date. We will definitely be calling them again. It's always nice to feel like your plumber is trustworthy and efficient

Craig H.

1/25/2021

Olson Superior Plumbing truly earned this 5 star review on a whole house repipe. I recommend them highly.

Due to failing copper piping, Olson repiped with Uponor, Pex A. They also replaced three shower valves and a kitchen faucet, quickly and efficiently.

Prior to the installation, they provided outstanding communication and were on time for their appointments. Before any work was started, they put down plenty of tarps to protect my floors and used plastic sheeting to protect the rest of my house from the dust caused by cutting into the walls.

The installation was certainly completed to my expectations and the walls were patched perfectly. I think they left the work areas cleaner than when they started.

They were about 5% more expensive than the other bids I received but absolutely worth it.

Brooke S.

3/16/2022

Amazing services from Olson Superior Plumbing! I contacted them later in the evening and they were able to have someone come out the next day within 30minutes to an hour! The technician that arrived was polite and got to work quickly. He was able to communicate what is going on properly, especially to someone who has no idea about plumbing!

Amazing job! Thank you for being quick, responsive, polite, and repairing our plumbing issues! Thank you!!

Highly recommend! Will definitely use them in the future.

Andrew D.

12/10/2021 12:00:00 SA

Anthony did great job for my bath shower cartridge replacement, which was unexpected difficult, because of rusted nuts. He did not mind to make extra efforts and spend extra time, all that and still charged very reasonable price.

Naomi T.

09/03/2020 12:00:00 SA

Scheduling an estimate appointment was prompt. That's where the positive experience ends. Shane came out on 7/3 to evaluate my jetted tub. He may be the sales guy as he spent less than 5 minutes taking pictures of my tub to forward to his team. He went on a side note and spent 15-20 minutes to discuss how my sink/toilet/kitchen turn off knobs and copper piping may need to be replaced. I am aware of that, but my main reason I had him come out was my tub. No estimate was emailed to me, so I messaged Eric on 7/14 to follow up. He was going to follow up with Shane, but I still have not received any response. I was hoping they could help me. I found another company through the manufacturer and they were able to diagnose and give me an estimate same day.

Rene D.

02/02/2022 12:00:00 SA

I needed a same day appointment due to a leaking hose bib. I phoned in the morning and fortunately they had an afternoon time open. Garrett gave me an arrival window. He was running late due to a prior appointment but that was ok because he communicated the entire time.

Communication is key! I received a text notification once he was en route.

Garrett gets an A+, problem was fixed, and I would definitely use them again.

Thanks for great service.

Andrew A.

4/24/2020

Garrett did a great job fixing our toilet. He was professional and efficient. He wore a mask, gloves, and shoe covers. I will definitely be returning to Olson Superior Plumbing for future needs.

S. Sean B.

02/02/2020 12:00:00 SA

CUSTOMER BEWARE: Water leak within inches of the utilities meter, out the in-ground street service demarcation box was why I reached out to these guys. Although not a plumbing contractor, I made it clear to the team that showed up that I am a residential contractor myself...as a way to give them heads up that they should provide a fair estimate/price to repair... After a short survey of the leak, they ended up quoting me $1,600-$1,700 to repair! I knew that such simple repair couldn't possibly come close to that! I didn't let it be known that I knew they were quoting me ridiculous pricing! But rather, in a friendly way I reminded them that I'm a residential contractor and I would certainly pay without any request for any discounts or favors for quality work...I followed up by asking more questions to find out what they were actually going to do for $1,600+? At that point I was told that they were so booked that to even do that $1,600+ repair, there was going to be another 3 business days before they can get me however...(and this is where things got really interesting)...since they knew the water mains are so subject to leak in Ladera area anyways, that they strongly suggest that in lieu of spend that otherwise $1,600+ on just repairs, I should simply go ahead and replace the existing 60-70ft of PVC piping from the meter to my house mains with PAX piping rather than spending it on the $1,600+ PVC repair at the meter AND that they can do the PAX upgrade in lieu of the simple repair...which they could the (PAX) job that same day (no 3 days wait)! They gave me an estimate to do the PAX for $6,700+ and added that this price was such a great deal that I'm gonna want to thank them for just having been given such attractive deal. Wow! Amazing! I thank them for their time, I asked for my written estimate for $1,600+ repair and $6,700 PAX improvement which they handed to me and thank them again and replied that I will give them a call. Upon their departure I called another well reviewed Yelp local plumber who showed up about 60 minutes later who surveyed the same exact job, offer to do it for $599 right there and then and did so, completely and with full awareness of how they did the entire repairs they did the repair job complete and to my satisfaction. That was about a month ago and no issue, no leaks, nothing to complain...not that I expected any anyways since, again I'm a residential contractor and am around plumbing jobs/works just about everyday of the week. Long story short: this outfit looks super polished BUT given the opportunity, they will obviously try to completely take you for a ride! I see a lot of reviews for there and that's why I called them in the 1st place but BUYER/CUSTOMER BEWARE.

Vida G.

07/06/2018 12:00:00 SA

This review is long overdue. I had a leak under the kitchen sink. Eric Olson, the master plumber, came to check what the issue was. He told me that the leak was due to a number of issues, primarily because the pipes, rotor, etc. were already old. He gave me his quote. To make sure that Eric's quote was reasonable, I called my brother-in-law who is a maintenance manager of a condo complex in Ontario, Canada. I told my brother-in-law what Eric said about the leak and the quote. My brother-in-law confirmed the issues Eric stated regarding the leak as he had seen this coming about 3 years ago but knew that it could last for about couple years more. Besides my brother-in-law came to Californai to visit and relax, he was on vacation. My brother-in-law also agreed that Eric's quote was reasonable. Since I was a little short of budget, I offered Eric an amount I could afford. Eric did not hesitate and agreed to the amount. He also worked with my schedule and came to fix the plumbing issue after work hours. I am very satisfied with his work. I will definitely refer Eric Olson to relatives, friends, co-workers and to anyone with plumbing issues. Thank you again Eric for fixing the plumbing issue under the kitchen sink.

Joseph A.

5/14/2019

Olson was able to send a plumber within an hour and he was able to quickly fix the problem and answer 20 other questions we had. Friendly, quick and helpful!

Andrea L.

09/06/2021 12:00:00 SA

We were very happy with Olson plumbing. We had a tankless water heater installed. The technicians Anthony and Lyle were courteous, professional. And an absolute pleasure to have in our home. This is the only company I will ever use again.

Lance S.

3/18/2021

I needed a replacement water pressure regulator. Olson Superior Plumbing was able to get someone out to me the same day and at a bargain rate. Garett performed the replacement quickly and professionally. He then conducted a full house inspection for free! I will be using Olson Superior Plumbing in the future.

Danielle B.

02/11/2022 12:00:00 SA

I made an appointment with Olson Plumbing because my garbage disposal suddenly stopped working. Within 24 hours they had a tech at my door! Josh was so amazing he even showed me how all the parts underneath the sink worked (I had no idea lol) and helpful tips/tricks just in case this happened again. Highly recommend Josh and the team at Olson Plumbing!

Trisha N.

5/26/2023

Anthony was amazing! We've had multiple plumbers come
Out to fix an issue with our drain and he was the first to see the issue and fixed it right away. Other plumbers only cleaned it and told me to poor cleaner down. He actually replaced the pipe that was causing it. So glad we found Olson plumbing! Customer service was amazing and love the guarantee! Thanks again!

Trent B.

5/13/2023

Amazing service - every technician I've ever worked with has been timely, reliable, and fully transparent about any maintenance or repair calls I've made. Reyes most recently helped identify a leak and outline the process to repair it. They have been my one and only call I've ever needed to make going on several years and are the only team I trust!

Pamela P.

2/20/2020

I am updating the review that I previously posted. Eric from Olson Superior Plumbing said in his comment to my review that he would contact me the next day to discuss my lost tool issue. He did as he said and called me. He was very nice and said he would have the disposal tool delivered to my house that day. He said that their phone system was to blame for the company not returning my phone calls. I did receive my tool back as he promised. Thank you for a quick resolution!

Barbara L.

06/06/2020 12:00:00 SA

In the middle of a flooring replacement, we needed to remove the toilet. It's an old one, so we called Olson Superior Plumbing to move it. They were out within 30 minutes! The other plumber I called never even returned my call until the next day. Unfortunately, the toilet broke as it was being removed - it had been glued to the floor. But Sam suggested a replacement and Olson would even pick it up and deliver. As the flooring guys finished up in the bathroom the next day, James arrived with the new toilet! Everything went smoothly and both men were friendly, knowledgeable and efficient. I very highly recommend Olson Superior Plumbing!

Raymond A.

9/26/2018

I highly recommend Mr. Olson and his team, I had a major leak in the back of a cabinet and he came out when nobody would see me for 24 hrs and fixed my entire kitchen and its problem.. I highly recommend Erick Olson and his Company!!!

Caity P.

11/25/2022

Daryl is the best!!! He was so kind and friendly over the phone. Thanks for all your help!!

Ron B.

4/26/2021

What can I say? Anthony and Zach saved the day! These guys are responsive, professional, knowledgeable and polite. I really appreciate the outstanding service and I highly recommend them!

Jason S.

8/31/2018

Sent in a Yelp message in the middle of the night when my kitchen sink was flooded with black sludge. I got a reply within minutes with their price (better than any others I'd heard back from) and their availability the next morning. Charlie gave me a call promptly within the schedule window and let me know his eta. He got got to work right away and a short while later it was determined to be an issue with the building pipes. (Apt. complexes, hurray...) Even though my sink is still backed up with sludge, I now can yell at my HOA with the backing of a professional that this is their problem. Will call on these folks again if I'm ever in need.

Austin B.

12/07/2017 12:00:00 SA

Eric Olson was a pleasure to deal with, to say the least. I would give him 6 stars if possible...
He was willing to drive out and repair my water heater after 6pm on a weeknight, the same day i had the leak. He also went as far as to educate me over the phone, in detail, as to why my water heater may be leaking...He was punctual and very knowledgable and got the job done correctly...He made the whole process super smooth and would recommend him to anyone else, not to mention i'll be asking for his advice/assistance in my future plumbing needs...Thanks Eric!

Luke W.

1/16/2020

Charlie came and did a great job. He had to try several times to get the clog removed, very impressed by his professionalism!

Mandy D.

08/01/2022 12:00:00 SA

Professional and friendly with clear communication. Our technician came out quickly the same day. We Will definitely call again with future needs.

S D.

9/30/2022

I have used Olson Superior Plumbing for 3 recent jobs. Exceptional customer service with Lexi and Shane. I have worked with Josh, Phil, and Daryl. All are great and extremely prompt. They will walk you through all of your options and get things taken care with no stress. Professional, dependable, honest, and solid company! I'll be using this company for any and all of my plumbing needs! You should, too!

kj L.

04/11/2022 12:00:00 SA

We had a few plumbing problems with our master bedroom and we contacted Olson via yelp. Olson was really quick to reply and Olson scheduled to send a technician over to our house for a free estimate the same morning. We were also given a 30 min advance notice.

Phil arrived on time at our house. Phil did a quick but thorough inspection of the problems and gave us a very reasonable quote. We liked Phil's professionalism and friendliness and so we had Phil worked on the plumbing problems right away without asking for other companies to quote anymore.

Phil completed the job very well which included replacing two sink drain pipes and installed two new sink faucets in our master bathroom. Phil also wrote down notes about the new faucets for us. Additionally, Phil completely cleaned up his work.

It was such a pleasure working with Phil and Olson Plumbing. We will definitely want to use these guys again the next time.

Chris S.

08/12/2023 12:00:00 SA

Olson plumbing came out to look at a toilet leak for us and got us fixed up. They also did an inspection of the whole house's plumbing and found a few other items needing attention. They were very thorough and detailed in their description of the repairs. Would highly recommend.

Vivian E.

01/11/2020 12:00:00 SA

Charlie arrived on time and did a great job fixing the water heater as well as checking the pilot light. He was very polite and worked swiftly and effectively. I will continue to use his services. He is a fantastic plumber!

Liam K.

09/06/2023 12:00:00 SA

A new issue sprang up and Olson Superior Plumbing was who I called immediately. My showers and kitchen sink were no longer usable and they got me scheduled to come out the next business day. Zach and Daryl were easy to talk with and happy to let me know what they were running into and what they were doing to resolve it. The problem was solved to my satisfaction and the cost was less than what they had quoted me in the end showing that they charge for what they end up doing. Great business and will be calling them again when I have a plumbing issue (hopefully not soon though, haha). :)

Bryan C.

06/10/2021 12:00:00 SA

Outstanding service! Thoroughly explained everything. Very accommodating. Highly recommend!

Glenn O.

01/06/2021 12:00:00 SA

Saw I leaked deterring Harwood floors, no apparent leak, water meter showed none

I was told to do a leak detection for about 260
They could not determine a leak, ran hot water through all house but no hear sensor selected any hit water leak

House when hardwood floors were lifted show some concrete moister

I was told I would need a rerouting to eliminate a possible mister leak

I scheduled 2400 reroute, and on the day, another employee inspector said after viewing that I did not need a delivery but that the previous owner, unbeknownst to me, had dug up a concrete patch and probably did not seal the concrete

I have owned the home for over 10- yrs

Overall I thank the employee for they did not do the sealant for the concrete but the owner would call me to discuss this decision

I nevered received a phone call back from owners

Overall I trying to find a company to seal to see if it will stop the moisture

My only concern is one original tech said I needed a reroute after talking to owner the first visit and second tech on day it reroute said I don't need one after he called the owner

Total leak detector cost was my expense and still at the same situation

I overall felt somewhat conflicted on two separate analysis will two completely different procedures

Rose L.

7/18/2020

I had an issue with my downstairs toilet, I called Olson plumbing. I spoke with Marissa and she was able to pinpoint the issue despite my rambling explanation. She said she could send someone within an hour because of a cancelation. Nate was at my house in no time, he was very courteous and fixed the valve coming from the wall quickly. He also checked my water pressure and found it was out of the normal range. He put on a new regulator too. Great service!

Carla E.

08/09/2023 12:00:00 SA

5 star rated business, and deserving of every single one! This company does it all, and does a great job. I had a sewer inspection done for my new home, and needed the sewer belly repaired. Olson Superior plumbing came in at a rate better than the competition, and did amazing work. They were great with communication, scheduling, and final product.

They actually caught an issue that the inspectors did not, which would have caused big problems in the future. Happy their expert level plumbers (shoutout to Jose!) were able to catch this issue. They gave me the option to finish the agreed upon work and rate, or resolve the problem at a discounted rate since they had already dug the trench.

This company really cares about their employees and customers, and I am very happy I went with them. Already have them setup to do another job when the part comes in. Highly recommend!

Ali N.

6/30/2021

We need plumbing service for our new bar and old fireplaces. These guys are amazing. They did more than our expectations. We could schedule them in less than 24 hours and they worked as a team to get everything done in less than 2 hours. I highly recommend them for any plumbing services.

Eg1navarro ..

05/08/2023 12:00:00 SA

Bryan Shute fixed my pressure valve regulator, very friendly and knowledgeable. All the technicians that they employ are 5 stars. Very happy with the work done. Highly recommended!They are indeed Superior Plumbing. All the best!

Geri M.

11/04/2019 12:00:00 SA

We hit a pipe during a demo of a bathroom. We did not have damage, but had to turn off the water. We yelped Eric at 8pm on a Sunday night. He offered to have a tech come out right away. Because we were ok for the night and were able to turn the water off for the night we had them come out the next morning. They had a tech Sam Wingenbach at our place at 7am the next morning. He was prompt, efficient, courteous, cleaned up and gave us some tips. Great job!

Marie K.

11/18/2022

I honestly can not say enough good things about this company. I have referred them to many friends and family and everyone has always been so grateful that I did. I have used them many times myself because I have an older home. They are knowledgeable, professional, personable, etc. Phil Macintosh was who came to my home today. He is a retired teacher and not only a great plumber but a wonderful and interesting man. He text me with estimated arrival times and updates. He was here when he said he would be. You can tell when someone likes their job and the company they work for. It reflects in their attitude and job performance. Everyone at Olson is terrific, from reception, dispatch, installers, owner, etc. In this day and age when you sometimes feel people don't care about a job well-done, Olson is a pleasant change. Highly recommend. God Bless them all. A+++

Jenny J.

06/04/2020 12:00:00 SA

We have had multiple plumbers out that continuously told me I did not have a leak even though I had water damage in my closet. We called Olson Superior and were blessed with James that literally went above and beyond to find the leak and get the problem fixed. I am so thankful for the urgency and priority to find the issue as I am 9 months pregnant. I will never use another plumbing company again!

Alissa G.

4/26/2022

Highly recommend - we loved Lyle! Friendly, efficient and a big help with both of our jobs. He even let my 3 year old help while he answered millions of his questions. Thank you! Will use again and refer.

Kelly P.

3/20/2022

Wonderful, quick and efficient service just like always! Couldn't be happier with the service provided going from a tank water heater to a tankless. Can't recommend this company more!

Hilary M.

5/26/2022

We had an issue with a clogged pipe and a technician named Luis came to check it out. He was professional, knowledgeable, and kind. My kids were so interested in what he was doing and were all up in his business and he interacted with them the whole time with so much patience. We had some issues with our insurance and needed some clarification, and Eric helped us personally to understand what was going on. Clint and Emilie also went above and beyond the call of duty to help us with some important forms we needed. I cannot recommend this company enough. People over plumbing is really what they live out!

Jeff C.

6/29/2021

Very responsive and able to come fix my leak the next day. Clearly explain the process and was honest regarding pricing and alternatives. I was definitely use their service again.

Kokeb T.

4/25/2020

Excellent

James from Olson came out in April 2020 to repair a pin-hole leak. He was at my house on time and within an hour of calling the company. Fantastic service and an AWESOME guy. He is very knowledgable, and did a very clean job at a reasonable rate. Thank you very much James for the fantastic service ... highly recommend James and Olson

Paul B.

12/31/2022

When I noticed our water heater acting up, Olson Superior was very quick to schedule a plumber to inspect. When I turned on our hot water and Johnny Ornelas, our plumber, saw that it was flaring up, we realized it was time for a new water heater immediately. He came out around 3pm and stayed very late, around 8:30pm, to get us set up with a new tankless water heater. So far everything is working great. Follow up has been awesome as well.

Molly L.

11/09/2021 12:00:00 SA

Everyone from the dispatchers to the technician who worked on our house were fantastic. PHILS THE GUY! He went and assessed our new home and fixed a leak and more. We weren't able to be present for the repairs and he was patient and kind over the phone and answered all my questions. My mother-in-law was over and insisted on asking him a plumbing question about her home and he was super nice and answered her question like it was no biggy. We worked with another plumbing company for our inspection and these guys were a breath of fresh air--the other company got a lot wrong and Phil took the time to explain what we actually needed and even told us what we didn't need, which is a great way to build trust with clients. I know they're not gonna squeeze every penny out of us doing unnecessary work. 10/10

John D.

1/25/2022

Excellent job - spent several hours detecting our toilet's leak, getting the necessary parts, and repairing it.

Tom S.

2/14/2023

Can't say enough good things about Olson, especially Zack. He installed 3 toilets for us, one of which was downstairs. After installing that one he discovered a hairline crack so had to drag it back upstairs and return it to Home Depot. After installing the replacement he found it also had a crack, so had to drag that one back upstairs and return it. Finally the third one was ok. He did all that extra work and didn't charge us for any of it. Two and a half hour job turned into four and a half. Zack was great person to work with too. Great customer service. Highly recommend.

Melissa M.

8/28/2021

One of the best experiences with plumbing issues. I had called them for a second opinion of a leak we were having. Eric and Anthony took the time to explain everything to me and gained my trust. I will be using them for every plumbing project going forward. No fluff! They are straightforward and reliable! Thank you gentlemen!

Dave B.

1/27/2023

I recently posted a review that was a big mistake and misunderstanding, I have spoken to several people at Olson Superior Plumbing and they sent out Efrain and his crew and did a fantastic job, I couldn't be more pleased. Efrain and his crew where so polite and caring. I forget the girl's name who called me several times today to keep me informed on the arrival time was such a sweetheart. Thanks Again for all your hard work. keep up the great work. I will be calling for more work to be done soon.

Dave Belovsky

Christine M.

12/12/2020 12:00:00 SA

I was pleasantly surprised at the quick response excellent work and fair price that Olson plumbing provided me for a new water heater. The tech, Luis was polite and knowledgeable. Would definitely recommend using this business

Lori S.

10/07/2019 12:00:00 SA

Fabulous company to work with. I agree with others that without a doubt one of the best plumbing experiences we've had. Great communication from the first call, James was amazing. Offered suggestions and how to do them. Fair and unaltered price quote. Will never call anyone else!

Ryan F.

1/24/2020

Had a dishwasher issue and turned out to be the motor was toast. Even though they were unable to fix (they are plumbers, not appliance repairmen), they were very thorough and responsive through the whole process. They seem very trustworthy which is a big deal to me!

Melissa J.

04/09/2021 12:00:00 SA

What great service! Garett gave us a very reasonable quote to install a grill and got the job done the next day. He was friendly, efficient and did a professional job. We will definitely use Olson Superior Plumbing for any future plumbing work.

Scott P.

12/03/2020 12:00:00 SA

Called Olson Superior after reading the great reviews on Yelp and they definitely lived up to the reviews . Our technician Charley was professional , neat , and explained what he was doing thoroughly. He was courteous patient , and willing to answer any questions I had. And ,,,he cleaned up after he completed the service. I think we made the right call. Thank you Charlie.

Mehyar P.

1/25/2023

Very knowledgeable technician

Straight to fix the issues

Completely professional install
of a big bathroom fixture

Better than what builder put in
20 years ago

Daryl the technician is Highly Recommended

Megan R.

5/24/2023

It is unfortunate to be writing this review as we have used Olson Superior Plumbing for the past 3 years. The last 6 months with this company has been a headache to say the least.

In November of 2022 we had a shower valve break, resulting in a technician recommending a new part etc. They assured me this would be ordered and taken care of within a month. Late December 2022, I was informed that the technician never ordered this part after following up to see when we were to expect the next appointment.This put us back to square one, still with a broken shower. End of January 2023, Olson installed their recommended handle/valve to fix the broken shower. In the last 4 months this recommended part has broken 5 times. Today, I am writing this with an unusable shower after a visit from them yesterday.

Each time a different technician was coming out with no previous knowledge on our account, new recommendations, and zero notes taken on account for the next technician. Calling in to the office and re explaining the situation to front desk staff gets exhausting. We have not had issues like this with our shower prior to Olson working on it. The part that was installed was recommended by their technicians yet we are being charged for it to be fixed during visit calls.

Oneil L.

03/11/2021 12:00:00 SA

One of the most honest companies that will not charge unnecessarily. Had a couple of jobs with them. Highly recommend!

Betty G.

09/02/2023 12:00:00 SA

Olson is SUPERIOR!

We had some issues with the water pressure of our tankless water heater, and thought they were gone for the day when we called after hour.

Their office staff returned the call at 7:00 pm and scheduled us for the next day.

Zach showed up on time and did a great job!

He was methodical and explained what he was doing. He solved the problem with our tankless water heater.

We are very happy with their service. We will use Olson for all of our future plumbing needs from now on.

Thank you so much Zach and Olson Superior.

Highly recommend Olson Superior Plumbing.

They are honest and their pricing is very reasonable!

Ingrid G.

11/04/2022 12:00:00 SA

Just had another plumber go out to our condo and the cost to yank the toilet off and provide a video of the drainage lines is going to be $750! So, thanks Olson Superior Plumbing for costing me an extra $750 because of your negligence in not providing the video as promised and not refunding us money for losing the video that was taken.

Kyle A.

07/03/2018 12:00:00 SA

I had an issue last night with a leak when installing my new bidet. I called and they were super helpful. He asked me to take a couple pictures of it and send them to him so he could coach me on how to fix it at no cost! I took his advice and fixed it no problem! Highly recommend for their friendly great service!

Onki W.

06/12/2020 12:00:00 SA

I called them because my water heater tankless was having error. After looking up the error code online, I found out that my tankless has a potential leak inside. They were able to sent someone out same day within an hour. My technician was James, he is so helpful, knowledgeable and hard working. He inspected everything in great details, and tried to find ways to save me not replacing too many things, but also ensuring safety. Ended up needing a new tankless. He got it delivered the same day and worked till 10pm at night to try to do as much as he could. Really appreciate all his hard work and transparency.

Lentil B.

3/19/2021

I can't say enough great things about Olson Superior Plumbing! We needed a new washer installed and the delivery/installer company said they couldn't shut off the hot water valve so they left me with the washer on the first floor in the entryway!! (I had been without a washer for two weeks...and we are a family of 4!). I frantically called a plumbing company and they would not give me a quote even though they advertised on Yelp that they give quotes. So I called Olson and they were the answer to my prayers! Lou Jean answered the phone and was professional, asked the right questions, and provided me with a quote so I didn't feel like I was going to be taken advantage of.

Lyle and Garrett were at our home within an hour. They lugged our old washer down our stairs that have three 90 degree turns and were so careful not to damage the walls or bannisters. They eleven offered to vacuum the stairs afterwards!

The new washer was installed very quickly and Lyle asked me to run a quick wash to make sure everything was running smoothly.

After the install, since he was already here, Lyle conducted a complimentary plumbing inspection and provided us with a comprehensive report on the condition of all the plumbing. I'll get an estimate of the cost with no obligation.

All I can say is, I'm so glad I found Olson Superior Plumbing! I'll be using them from now on for all my plumbing needs!

Tyson C.

03/12/2019 12:00:00 SA

I had a badly clogged drain in a bathroom late on a Friday night, with the toilet, shower and sink backed up. I requested a quote from Olson Plumbing through Yelp and received a response directly from the owner within a couple of minutes. He asked some questions to better gauge my situation, quoted me a very competitive price and said that he could get a plumber out ASAP. I decided to schedule them for the next day and not use the restroom until then. Then next day I received a call from Anthony stating he was en route. Anthony took care of my issue quickly and for the amount quoted, and was very clean and professional. I was impressed with him, as he seems like a man of great character and someone that I feel comfortable having in my house with my wife and children around. Easy 5 stars.

Jason B.

12/30/2018

Craig and Anthony did a great job. Even when they were held up at another job there were constant updates on their ETA, allowing me to plan my day. They worked fast did a great job and were very nice to talk to the whole time. I'll call them again I need any plumbing work.

Rosemary E.

11/12/2020 12:00:00 SA

Very happy with the service provided by Garett McClure. Issue was resolved in a professional manner. Fortunately, he had the part needed on his truck and was careful to replace it while letting me know what the problem was and how he would fix it! Thank you!! Rosemary E.

Agnes N.

07/12/2022 12:00:00 SA

Johnny was professional and on time. He replaced my faucets in a timely manner and was very helpful with tips to prevent any future issues. His work was clean and he left the area mess-free. I definitely recommend using this company for all your plumbing need!

Kristin W.

05/04/2023 12:00:00 SA

After having our shower back up for over five months and a complete bathroom remodel, we were desperate for a solution. Josh and Aaron were professional and courteous. More importantly, they unclogged our drain and we are so happy! I received other quotes that were more expensive and I'm very happy that I went with Olson.

Kathy R.

5/15/2023

I rarely write reviews for this sort of work but Anthony and the entire team at Olson Superior Plumbing are a 10-star company!!! Anthony was very thorough, transparent, detailed and kind. I wouldn't hesitate to use this company; you won't be sorry! Anothony has done work in our house and our daughter's and everything was done perfectly. A true professional!

Joshua B.

07/05/2019 12:00:00 SA

These guys are amazing! Not only was it easy to set up an appointment but they actually called before the appointment to let me know the exact time they would be there. When the plumber arrived he was super friendly and helpful. Can't recommend these guys highly enough!

Linda V.

04/07/2021 12:00:00 SA

I had a problem with my toilet and called Olson Plumbing because another plumber told me I needed a new toilet. I new that was not possible. The other plumber didn't try anything to repair the toilet he just wanted me to have them install a new toilet.
When I contacted Olsens everyone from the receptionist, James and especially Derek were so kind, understanding and the epitome of professionalism. They all listened to me and said they would check it out and would do several things to get the toilet to work. Derek came early and immediately told me it was not the toilet. He said it was a clog. He worked on the problem and immediately unclogged the toilet. That's all it was. He explained how the system works giving me a better understanding of the problem. Derek was my hero of the day. He also explained the difference between water heaters for future needs. I would highly recommend Olsen Specialist Plumbing for all your plumbing needs and praise the staff for their fantastic customer service.

Michael P.

1/16/2021

Great service. Professional and they respond fast and work to get you into their repair schedule. Honest and integrity. Average pricing.

Rob H.

5/22/2020

Garret performed a great job installing my kitchen faucet. Very professional. So far I'm very pleased with the service.

John P.

09/07/2022 12:00:00 SA

We needed a plumber to install a garbage disposal, and found Olson Superior Plumbing. Both Lexi and Emilie (dispatchers) were warm, polite and helpful. Bryan Shute did the work and he was wonderful also. He did a great installation and was a pleasure to have in our home.

We would recommend Olson Superior Plumbing for any of your plumbing needs - we certainly will look forward to using them again.

John

Gina D.

2/14/2023

Fantastic plumber! Olson's called me right away and had a plumber named Reyes to my home within a few hours. He looked professional and did a great job explaining their services. He even checked my water pressure and heating tank. I couldn't recommend this company more! Affordable too! Thank you Reyes and Olson's I have a new plumber!

Mike L.

3/22/2021

Had a malfunctioning garbage disposal. Garry came out same day and was very friendly. He gave me all of the potential reasons it wouldn't be working. He fixed it very quick and it ended up being the least expensive option.

Albert S.

12/30/2022

I usually hate dealing with plumbing issues. But we had a great, positive experience from start to finish with Olson. Communication with Elliott and Emilie was very smooth and responsive as far as obtaining a quote and setting up the repair appointment. I contacted 7 companies, and their pricing was the most competitive. Daryl came out to do the repair work, and he was punctual and very professional. Daryl took the time to explain what needed to be done. He was very detailed and thorough in completing the job, including checking the water flow of every toilet and faucet in the house. Daryl was very personable and easy to work with. Thank you!

Saar G.

12/12/2022 12:00:00 SA

My shower could not be turned off. Olson provided me with an estimate over the phone (some other companies would not), they were punctual and professional, the fix 100% matched the estimate price.
I would definitely use them again and recommend others to do so as well!

Aq N.

08/08/2020 12:00:00 SA

For most of us, looking for a mechanic, plumber etc is a stressful experience because you have no clue what to expect. I can tell you that based on my experience today I COMPLETELY recommend Olson Superior Plumbing. They have incredible response times, upfront pricing, professionalism and plumbing knowledge. A big big plus was getting someone to show up the same day AND on a weekend. When you have a leak and can get same day help, this decreases stress levels, during already stressful times.

Garett was the tradesman who came to help me with a suspected leak. For those concerned about COVID he was masked, with booties on all the time and was extremely professional. He took time to hear out my situation, concerns and what I thought was the source of my leak and helped me with that. He also offered a free in home inspection afterwards too and identified an issue with a water heater installation that was done by my home owners warranty contractor.

Usually people want to get in and move on to the next call. It was refreshing to see someone care how they represent their employer and their trade.

Want to thank Olson Superior Plumbing for providing a superior experience today.

Roger F.

9/29/2020

These guys are amazing and top notch. We had a plumbing emergency and reached out to them on a Saturday late afternoon. They showed up right on time and their two-man crew was super courteous, professional, compassionate and thorough in their inspection and analysis of the situation. Five star service all the way and highly recommended.

Sandra L.

9/23/2022

They damaged my wood staircase, cracked my kitchen granite. Installed a toilet and only caulked it half way???? Nightmere. Nice guys but not enough skill, attention to detail etc.. not cheap didn't get what I paid for. Try someone else.