Service Pros Plumbers

Gustavo and Anil were a pleasure to work with. They were both very professional and considerate. I highly recommend this team! Great guys and they did a great job.

It's not fun to have call plumber. It sucks. If you have plumbing issues , you are not a happy camper.
A good experience! Can not say enough positive about this company. Highly recommend my family and my friends to them as well.
I submitted an online quote request and thought yelp and they got back so quickly. They call me back and set up my appointment right away at the same day. The lady on the phone her name is Sherly was helpful and friendly. I totally appreciated this follow up and the plumber showed up very on time of my appointment. They were professional and charged a reasonable price. I also liked that they had 30 days warranty.
I'm appreciated and highly recommend services pros plumbers. This is the Company I can trust from now on.

I called them yesterday spoke to a polite and friendly receptionist who set an appointment for today. The work was performed by Service Pros Plumbers today. Rodolpho the plumber was very personable, efficient and neat. He left everything clean and in order when he was done. I highly recommend  this company.

Service Pros was able to come out the next day, which was much sooner than all of the other plumbers I checked on Yelp.  Ray was our tech who fixed our stopped up toilet.  He was very courteous and explained everything well.  He followed health and safety protocols wearing a mask and shoe covers, which my wife appreciated.  Excellent service!  Would definitely recommend!

Today, while getting ready for work, I noticed the water pressure dropping rapidly and immediately went to the garage to check the status of the water heater, only to be greeted by a huge spray of water and the garage being flooded.  The water heaters hot water nipple (entering the tank) had broken off at the tank and water was spraying everywhere in large volumes.  I immediately shut everything down, and surveyed the damage and called Service Pros Plumbers.  I talked to Jason and he said he would have someone come out ASAP, sure enough with 60 minutes Steve and his helper were here to survey the problem.  After determining that we had to replace the hot water heater, they gave me a reasonable estimate, which I approved and they went to get what was needed and returned shortly thereafter.  The whole process was seamless and hassle free, with great attention to detail!  These guys are pros and it shows!!

Called these guys last min two previous plumbers I tried calling weren't available won't say who. Anyways sink was leaking they were able to come short notice help my non handy man ass out. Real classy guy fix my pipes in no time lol. Jk but excellent service will definitely use them again

Quote for install only I had my own water heater. Tried to sell me on a not need 20ft copper clean out pipe( i called Antioch inspector confirmed). 638 total here is catch they wanted $249 for 3/4 ball valve and 23 flex lines. WTH

So 389 install
249 for extras flux lol flex lines and 3/4 ball valve

Go to In Demand plumbing Antioch,CA they are honest business folks. BTW essentials included in quote not extra.

Customer Service in A+
Honesty F

Second time using Service Pros Plumbers and they STILL continue to do an amazing job. It was quick and easy and the person who helped us was very friendly. Highly recommend.

I had 3 toilets and a garbage disposal put in my house...a big job in my mind. Great communication between myself and the office. Once the technicians arrived  they were finished in an hour and half. The techians very professional and friendly, informative and finding a leak I didn't know I had. I will definitely call them again!!

My water heater broke and was leaking all over the place I called three plumbers in a emergency none came I called service pro guys and they where here with in a hour to check out what's was going. And help to stop the leaking. They where quick and efficient.

Great service, josh was so polite and easy to talk to. I have very bad anxiety when it comes to talking to people so for me to be comfortable says a lot.honestly give this man a raise :)

I just wanted let people know of the great experience I had with the Technician Ruben and the team at Service Pro Plumbers.  I had a leak in my water main and they were able to come the next day.  Ruben showed up with the correct leak location equipment and found the leak right away.  The repair was completed the same day.  The office people kept me informed during the whole process.

I give a high 5 star rating to Jason of SERVICE PRO PLUMBERS for his professionalism, thoroughness and expertise in his assessing the problem, (roots in main-line clean-out), explaining the options and costs and resolving the issue all while advising me every step of the way.   I am a completely satisfied customer.  Thank you for honest work and very fair pricing.

We had an incident where our water softener burst, releasing beads/ media into our water supply. It happened at 8 pm, we called Service Pro and they had a tech at our house within the half hour. Obviously you won't always be that lucky to have an available tech so quickly but it was prompt service. Our issue couldn't be resolved in one night but our tech Charles got us in the clear for the night. The following day, Jason came by to evaluate the situation at our home. We had two options, a clean out and replacing broken fixtures and valves/lines or a repipe. Trying to be fair and use our insurance we chose the flush and replacing valves, lines and fixtures as needed. Jason was able to schedule a crew for the following day. Everything is working great. Ruben and his crew came by today and flushed out our lines, replaced the fixtures as needed and the valves. He removed the old water softener and walked me through all the repairs made. I feel confident that the problem
is solved and that in the future if an issue arises, I can count on Service Pro. Their office is very helpful by phone to get you the paperwork you need regarding quotes and itemizing break downs. They're happy to work with you and it is appreciated, customer service is rare these days, but service pro has it.

What a great company!  Juan came to my home and very informative and although he said there wasn't much they can do about my problem he gave me lots of information and even told me that there was a rebate for my water softener from the city of Brentwood.

I will definitely call this company again for any plumbing services we may need in the future.

Excellent business to work with! They came right away because we had a backed-up laundry drain at our office. Very good at explaining what they did and left our space very clean! I would highly recommend them for anyone, commercial or residential!

I can't say enough good things about the two young men, Josh and Dontez who came out and jetted my drains. My backyard was a mess due to a massive pigeon infestation on my roof solar. Josh was super knowledgeable, helpful, and sympathetic to the nightmare I was going through. He not only cleared my drains but helped me clean up the residual mess. This was going way beyond my expectations! BTW this company's costs were literally half of what I was quoted by a competitor! If I ever have any other issues, I will use this company again and refer people to them as well. Thank you so much guys for great service!!!

On time. Good understanding of problem. Worked timely and efficiently. Solved my plumbing issue on first try. Thank you Juan, it was a good value for my money.

Excellent and reliable work.  Very happy with the professionalism.  Friendly and personable.

Not happy,  their ad says 24 hrs/7 days....WRONG! They should specified on their ad except HOLIDAYS. Our emergency situation happened at 1:00 a.m., my son woke us up in a FRANTIC because the hot water pipe burst in our bathroom and flooded it! We couldn't shut it off and had to call 911. The dispatcher contacted the City's Water Dept to shut off our water completely. I saw their ad that they 24/7 and contacted them. The receptionist said she have someone contact me. An hour pass and no call. So I called back and she told me that she no time frame on what time they were going get in contact with me. By this time it was 3:00 a.m. I called at 4:00 a.m. still no return call and I called the office and she told me the same thing again. I went to sleep by this time at 4:15 a.m. in case SOMEBODY would call me thinking this was a 24 hr service! By the time I woke up, the sun was out and still no call and it was 9:30 a.m.! I called them back and very upset! I spoke to another receptionist and told her that I've been waiting since 1:00 a.m. for some one to contact me because this was a 24 hr/7 days plumbing service and it was an emergency! And she told me because it was a Labor Day weekend, I wasn't getting a call UNTIL TUESDAY! I told her that the other receptionist didn't tell me anything about that! She apologize for the inconvenience...WHAT THE HELL!! THIS WAS MY FIRST & LAST TIME CALLING THIS PLUMBING SERVICE AND THEY NEED TO CLARIFY THEIR AD THAT HOLIDAYS ARE NOT INCLUDED IN THE 24 HRS/7 DAYS SERVICE AS WELL AS  TRAINING THEIR STAFF TO INFORM CUSTOMERS THIS!

Jessie their customer service representative was very responsive, always ready to answer any questions I had. , Eddie the technician was very punctual, came half an hour before the appointment, first time that ever happened to us, usually we have to wait till the last hour.  Eddie was really great and I was impressed.  I definitely recommend them and will use them again in the future.

We had a slab leak that got us pretty rattled. Service Pros Plumbers were able to come out next day, give us good advice on how to handle the situation, capped off the leak that day, and re-routed the water to restore the flow after only a couple more days. They even honored the original work estimate quote when it turned out to be a more difficult job than they originally expected. Throughout this emergency, working with Service Pros Plumbers has been the easiest and smoothest aspect.

We have come to know Jason and Ana over the past several months, and have had to call on them on several occasions.  Each time we need them, they are ready for whatever we give them.  They are quick to help our customers and us with whatever happens.  The service is excellent, the pricing and speed are well above par.  If you need a reliable plumber, ServicePros are the ones for you.

After 2 weeks of just moving into our home, a valve burst under the kitchen sink. I called our home warranty as soon as it happened, however they couldn't get ANYONE out for 3-4 days! Unbenounced of us, the water kept leaking even when the valve was turned off overnight. Which resulted in a much BIGGER issue. We woke up the next morning and our hardwood floors were warped, cracked, & kitchen cabinet boxes were wet. I called our home warranty again to expediete the service request & insisted that I get ANOTHER company besides AJ Bono Plumbing who came out before for another issues, & were not thorough at all and very late each time.

Home warranty sent out Jason from Service Pros. When Jason called to schedule an appointment to come out, he not only was able to come to the house quickly, but also made me promise to call DRY FORCE water restoration as soon as I hung up with him. This would not only help save my wood floors & cabinets, but also stop mold from possibly forming and spreading. (Found out the mold develops withing 24-48 hours of moisture occurance).

Jason was so thorough, noticed and fixed poor plumbing work from the other plumbing company, & explained what happened and steps to take to help fix it. He helped us understand that if in the case of worst case scenario, and I would have had to make a claim through my home insurance, at least I did everything possible to save my floors and cabinets in a timely manner. It was because of Jason & his referrals that helped us save what we could of this disaster. We also hired him to improve other plumbing issues in the laundry room that would help prevent any more future issues like this one.

Service Pros rocks! Jason rocks! I've referred them to a few other friends that have had plumbing issues.

Met with the plumber nice gentleman, took notes and measurements. Said they would get back to me with an estimate. 7 days I figured is plenty of is plenty of time to get an estimate done without being rushed. Tu follow up with the company turns out they do not service this type of sink due to the countertop. 7 days later and the only reason I found out is because I followed up. Bad way to drop the ball. My review is solely asked on their communication NOT on their service.

What kind of person and/or alleged service professional discovers a rat infestation in duct work and crawl space and just seals it back up and doesn't let the occupant know they are being poisoned?  An unethical person!!!   See the email I posted under photos.  Jason (the owner of Service Pros) and Anna Cosovic (office manager) were too interested in their financial gain and relationship with the property manager, Patti Lin, and other property management companies in order to deepen their pockets. For them to not divulge to the home occupants is sick and twisted and unethical!    Plus, they fought a subpoena and lost producing the documents to show their material knowledge and participation of such (which is how we obtained the email/photo we've posted in fact that they knew what they were doing in colluding to cause us harm).  The email is proof positive that Jason and Anna/Service Pros Plumbers have zero regard for human life or basic human decency.  Just between us.....You can find a better and more ethical plumbing company that won't take shortcuts and that value health/life over their profits. Thank goodness for the California State Contractors State Licensing Board and the rules that govern ethics and duties for professional licensing of plumbers.  I've got my complaint in!

Very professional fast service. I highly recommend acquiring their services. Eddie P. was very informative and patient with my elderly mother. Straight forward without adding anything that wasn't necessary. I will be using Service Pros Plumbers for any future needs. Thank you Eddie!!

Called to replace the pilot assembly on my water heater. Juan completed the task very professionally, same day, and was very  helpful in letting me know about the coupon on Yelp. Service with a smile. Highly recommended for any plumbing need.

We recently bought a home and our plumbing was backed up. We called Service Pros Plumbers and Jason and his partner came out with in the hour, and fixed our problem. They went above and beyond with great customer service and helpful attitudes. Our problem turned out to be a BIG one and they didnt give up l highly recommend Service Pros Plumbers to anyone with plumbing needs. Great Service, Great Company, Great Prices, Fast, and Friendly.

We were very concerned about replacing an 11-year-old water heater on the second floor of our house above the kitchen and living room, especially after another plumber made the process sound a lot more risky and complex than it actually was.  Service Pros not only answered a lot of questions for us on the phone, they came and did an amazing job switching it out and getting the plumbing up to code.  We couldn't have been more pleased with the work Jaru and Jason did -- they both are knowledgeable, friendly, efficient, and excellent at what they do.  We will definitely call them again if anything else comes up.

Great service! I had a water heater leak on Sunday, they came out and took the old tank Sunday. They had the new tank in first thing Monday.

I called them this morning at 8am for a running toilet and they were here by 10am. The guy who showed up was nice, professional and quick. So relieved everything is working correctly now. :)

By far the best plumber ever......kinda,shocked me when I mentioned yelp and he said he was the owner....I'm doing this from a phone and could go on and on...trust me... this is probably in general the best home contracter ever....call them up you won't be disappointed. .

Service pros are efficient, my water heater broke down and they gave me a very competitive free estimate. They worked with the warranty department to replace it, return it and everything was good to go!!! Amazing service!!! Excellent price!!

Was just getting ready to go to work and I see the water heater leaking in the garage. Long story short, saw the good reviews on yelp. Called and informed the person over the phone that a repair needed to be on that day. Within a few hrs Steve showed up. Turns out, I needed a new water heater, it was after all 10 Yrs old (lifespan of WH anyways) Steve was able to get me a brand new WH, a second person, Juan to assist.
My only draw back was the recommendation that Steve made for an awful company that gave me an outrageous quote to get a plywood/drywall stand repaired or replaced, which caused the delay in installation of my new WH.
Like I said, water had only been leaking that very day, it only caused superficial moisture which dried overnight.
So 5 star for prompt response and action. 0 star for recommending an awful company by the name of NATIONAL DRYING SERVICES that was trying to rip a woman off!

5/20/20 - I called after hours to request a drain clean out. Answering service replies. Told them I'll call back tomorrow. Five min. later company calls. I explain problem, employee tells me a tech will be there 5/21/20 between 5 and 7 pm. Day arrives, no show. Good thing there was no emergency! I called another company and set up time. Service Pro Tech shows up on 5/22/20 just before 6 pm. Hello? A day late pal.....this employee then tells my wife how much. Other company is charging HALF of what Service Pros charges. Not a good experience.

I called yesterday 12/29 (Sat.) at 4:30 pm, spoke with a live answering service that advised me that they would have the on call service tech call me. I just called to follow up (12/30 @ 8:30) and was advised that the message that I left yesterday at 4:30 pm had been sent via email. Thanks for the great emergency service. You'll never get a second chance to make a first impression from me Service Pros. **Rather than removing my review, I decided to update it. Thank you Ana, for explaining where the communication was lost.**

Wished I had called them for every previous plumbing job.  They were fantastic.  They even managed to get me in an hour earlier than they originally scheduled.  Service person, Jason was friendly, thoroughly professional.  Explained everything to me, and best of all, finished the job quickly.  Plus!  The cost of the sink repair I needed was $100 less than I had been quoted by another popular Plummer service.

Very prompt. Came on time and did their work. Good advise which has never stuck me before that not to put rice down the drains and garbage disposal. It can solidify and block the drainage. Thank you guys. Being Indian and a rice eater will remember it!

ServicePro Plumbers, Ana, Jason and every employee have met have been prompt, courteous, professional and taken care of my plumbing problem in my home and in my rental to my greatest expectations!
The last work I had done was on a property I manage that the tenant had overflowed the toilet and I needed service immediately!  They didn't fail me!!!  Thank you ServicePro Plumbers!!!

Plumber was professional, fast and courteous. Did the job well and would have him do additional work if needed.

UPDATE:
Read the response from the company. Ana needs some hardcore training!!!! We're you there Ana???!!!  The plumber ADMITTED he didn't even look at the pipe/job to be completed and he also spent 10 mins ARGUING with my company. THE ABSOLUTE MOST UNPROFESSIONAL experience I've ever had at my home. Even my HOA was laughing at him. As I STATED in my previous review I DID get it done by a smaller company who offers better service, pricing and customer service. Not sure what Walmart or Target has to do with this review. Find some PROFESSIONALISM ANA!!!!!!!!!

What. A. Joke.
One star for getting to my home within about 2 hours. The receptionist was friendly as well and that's about all this company brings to the table.

I had a broken end cap pipe in my yard, very accessible about 10 inches under ground. The hole was already dug before the plumber got to my home. The pipe was exposed it just needed some glue and a cap, LITERALLY. He quoted me $509!!!! I had contractors at my home during this time remodeling my kitchen and when the contractor heard the price he quoted me he came outside and asked the plumber from this company why he's trying to work me on something so so so simple..... the plumber became super defensive. I asked if he even bothered to look at the pipe that needs repair and he said NO! Lmao. Still makes me laugh.

The plumber didn't even bother to ask me, the home owner if I wanted the service (although the answer would have been HELL NO!!) .... he knew he'd been caught red handed trying to take advantage of a single female home owner and just turned around in embarrassment and left.

Guess what, got it fixed for $150 by someone else, you do the math.

If you look at the responses from this company alone and their excuses on why their prices are so asinine that'll make you look further in itself!!!

Good. Luck.

I agree with others, Service Pro deserves more then 5 stars.  Had a leak this weekend and Jason Walker was at my house before 8:15 Monday morning. He was very professional and even shared his knowledge about my leak.  Thanks Jason and Service Pros for the great service you provided.

Had an issue with my sink and shower not draining at home. Found this company off Yelp and they had great reviews and a great Yelp deal. Prices were good and they were able to come out the next day and fix it for me. It's been a month and I haven't had any issues with the plumbing since. I would definitely recommend this company to anyone looking for plumbing services.

I called service pros plumbers and not only did they answer the phone fast but I there staff knowledge is incredible the lady on the phone pretty much knew what was wroung with my plumbing then Jason (the owner)came out literally had everything working perfect. Did I mention I got two other quotes that was more than twice what Jason charged. These guys are fast, knowledgeable, we'll mannerd and most important honest. Thank you service pros you guys are truly awesome

I am beyond pissed at the level of communication and service given.

I had a stand alone hand washing sink that a previous plumber had run water pipes through the wall and created a drain set up for a sumpump. So n80% off the work was done. A sink was set up and faucets were ready even had pipes connected at the bottom.

So  COVID hit, the original guy is no where to be found. I paid him $650 already and owed him $600 more to complete the job. But he is no where to be found.

A year later I contact this company to give me an estimate on how much would it be to finish this job , add sumpump  and heating element. Knowing that the job is almost done, just needed the piece to attach and hot water to be connected. I was quoted $1650. The two guys who showed up at 10:45 a.m gave me a quote by 12:30 same day. So I asked some discount, I thought it was too high for a sink that has almost 80% work done. Anyways they decided $1300 is last so I was presented with a tablet to sign off of the job, which I did, it had no break down off the the scope of this job, just added price.  Work started at 1:15 and they were  done leaving at 3. I stopped to ask, can I check the water, the plumber said oh there is no water I was Like why he I don't know what the guy did .. I was like what? Why are you touching the job when you don't know what's happening here?
So I call my friend whose husband is a contractor  to ask her, she  said that the pipes need to be opened up from the top. Then this plumber goes in the ceiling to open up the pipe and now we have cold water. I ask why no hot water.. his response Is hot water is double the money .... I was speechless.

This is my 11th store in last 10 years. I know how much the Pump installed cost . I know that tankless hot water unit is under $150 for a small hand washing sink.

Any ways.. I quietly paid $1300 for an install of 6-CIA-ML SUMPUMP.. which cost $259. The guys barely worked two hours on the job. But they left a leaking sink on my new laminate floor and bent my T bar near the ceiling tile which they went in to turn on the water.
I called and spoke to the manager Anna as soon as they left and she said she would call me back to figure out what's going on. Two hours later I called again to speak to the manager who almost got into a fighting match with me over the issue. I just told her that hey lady I've already paid you all I was hoping to get my job done right which obviously you guys have not done and I do not have the hot water which seems odd that I would have a sink done without having a hot water in there. I now have to go back again to the shop to let these guys in to fix the leak that they've left behind on my floor and figure out the ceiling as well which is going to cost extra dollars.

I hope they fix this for me. Or else they can take their pump back and refund $1300. That's almost s price of a new job from scratch.

Response to Ana

Yes the guys were there for 4 hours, but from 10:30-12:45 just figuring out the quote for the job.  If that's what you consider working on the job, then I am sorry that's NOT a part of the job, that's trying to get the job!

Why would I need a sumpump installed of it didn't work? The price is cheaper on Amazon, why would I need your services if I could buy and hook one. I needed the project completed, which involves adding a sumpump, hot and cold water connected.  The water leak is coming from below the pump. How do you say the job is completed when it's not even functional.?

The guys were told about hot water connection. This was not out of the blue!! Read the requests that I sent which was in minimal lines, I wrote that the sink was left incomplete. I needed work completed.

I am beyond upset because my floor is all lifted and T bar bent that the guy took a ladder to connect a water line.

And you are absolutely rude, you started to yell over the phone to, when I was calmly speaking to you AFTER I PAID. Notice I have not personally attacked you , but very unprofessional of you to attack me personal lol my ex employees saying I don't pay my bills . Words of advice , they would probably be talking bad about you to! People who talk ill while being paid by an owner... something to be said isn't it. I paid your bill in full didn't I ?

Reuben is the man!  He was polite and prompt.  Snaked a problem drain for me, he was in and out in no time.

After receiving a teaser rate quote for Water Heater install I was shocked to receive a written quote 2.5 times higher once the technician looked at the job. The job was really quite basic and I had another plumber do all the quoted work (with very good quality) for half as much as the Service Pros Plumbers written quote. My advice - always get multiple quotes.

Service Pros was great.  

We had some problems with the sewer main.  They came out and found the problem right away, showed the the camera in operation to show the problem.  

They did do everything with permits, above board and it is all fixed now.  

Thanks!

I contacted Service Pros after 2 other Companies gave a high quote to my 83yr old Aunt. Service Pros came out the same day and gave an honest quote about $30,000 cheaper. Yes you are reading that correct. The other Plumbers said work would take a week. Service Pros did it in 2 days. I was dealing with this from Texas and they were great and did not mind the many phone calls I made to them dealing with financing and getting the work started. My hats off to them for the standup job and most of all to a company that is honest and is not out to rip off our Seniors. I recommend these guys and hope you remember their name and tell everyone.

Kevin came out to our home, very kind gentlemen. We had leak in our wall, he came out didn't hear the issue and left. After he left about 20 min later we heard the leak and he returned, found the leak, fixed the leak and was out of here in about an hour. Also, customer service was great. Had him out here in about 4 hours after the service call. Will call them for our future plumbing needs

Awesome place to work. Honesty and integrity are not present in this industry most of the time but ServicePros is the exception!

The handyman came to find that
#1 the water was simply turned off that leads to the dishwasher.
#2 the handyman did in fact install the sink and connect everything back up for a whopping $40 and that is no lie.
#3 my failed remodel had zero to do with the faucet reinstallation because when I got the quote the counters were completed.  Which was why I needed a plumber to reinstall the faucet. Why would I call a plumber to install a faucet if I were in the middle of demo?
#4 the faucet was still in the box. It was not partially installed. Your technician lied to you. When I contacted your company I was giving a full account of all that I had been through. The faucet was IN THE BOX and had to be uninstalled because the counters had been demo'd. Your technician inspected the box and all the pieces. PLEASE please share the photos since you're calling me a liar. Lets see who's lying. Because you cannot possibly on gods green earth have a photo of a partially installed faucet. That photo doesn't exist because it's not true. He arrived to find 4 holes in the empty sink. What you have is a photo of the set up underneath the sink which consisted of the pipes and the vent line just hanging there unattached which I said from the start needed to be attached. And the phone call was placed before the demo had started. So yes the faucet was rotating 360 degrees. BEFORE it was removed. Yes it was set up all wrong. No there was no water going to the dishwasher. This was all BEFORE I had someone take it out. You will also notice that I called 3 times and cancelled then rescheduled because I found someone to take it apart which is how your technician found it- in the box. And I also had been told by the person who took it apart that the water just needed to be turned on(the water line feeding the dishwasher).  So that recorded call was the very first call I made when the faucet was in. You're a perfect example of businesses not owning their stuff. I could have cleared the misunderstanding up if you felt I was misquoted. The back and forth I've noticed is something you do on other reviews. You dont clarify things obviously or own your stuff. I have said NOTHING that is untrue. Except that the quote was $600 AND CHANGE!!!!
Your prices are high. Period.

I called for same day service to repair a leaking sink and toilet. He finished the job in less than an hour after showing up the same day. The plumber was honest and told me exactly what to expect from the beginning, clean and professional as well.

These guys are great. Timely, respectful, responsive- and fun! They did a great job diagnosing and repairing the source of water hammer in my pipes.
I left my awesome tech, Jaru, in my home to lock up after himself. You can just tell- this is a quality company with great employees.
I have found my plumber!!

The plumber was very courteous and gave me proper suggestion.

Juan is simply the best! He came out and cleared the clog in my house in no time. He was professional courteous and took time to show me a video of what had caused the clog. This is my first time using a plumbing business, and I would definitely use this business again.

They were prompt and quickly responded to an emergency that I created while trying to change the shower cartridge.  They were okay with adding a new shower fixture since I needed to replace the shower valve.  They did a great job, but not sure if it was getting late but the technician accidently installed the new cartridge upside down.  When he checked the water flow and inspected for water leakage, he told me that the hot and cold-water pipes were on the wrong side. He said turning on the shower hot water would come out first and turning the shower handle would give me cold water.  I later took apart the shower and to my surprise the H and C indicator on the cartridge was in the bottom indicating it was installed upside down.

I'm updating this review on the sole reason, that I appreciate when businesses do exactly what they say they will do. One month after the job from Service Pros Plumbing I received a follow up call to see if everything was ok with the job, I really liked the fact that they stood by there work and wanted to make sure everything was solid. I will call them anytime I have a plumbing issue.

I have nothing but good marks for Service Pros Plumbers! Jason came out and did all that he could to locate my water leak and flooding. By process of elimination, he determined it was not a sewer leak.  He even returned to talk with my HOA Landscapers to help figure out the problem.  Once it was discovered it was due to the water line from my Water Softener System, he courteously spoke with AAA Water systems to identify the problem to them, of which they have corrected and repaired the problem.  

I will definitely use Service Pros Plumbers for any plumbing issues I have in the future AND refer them to all my family and friends looking for a plumber!

Jason is a wealth of knowledge and he taught me some things to remember and pay attention to for the future.  

Thanks Jason!

Jason installed our Nuvo water softer earlier this month. We are very happy with his installation. He did a great job, clean install and when I had follow up questions after, Jason was responsive. He offered advice as well as offered to come back out and take a look if my issues continued. We definitely recommend Jason!

I'm giving this business four stars because of their customer service but I did have an issue with their tech who tried to clear a line after pulling the toilet. I wasn't happy he couldn't scope or completely clear the sewer line, later causing me to have a cleanout installed and then I had to clean out the line again. I wrote less than a stellar review prompting Sharee to call me and try and make things right. Kudos to this business for their attention to Yelp reviews and their reputation. She agreed refund me my original invoice amount of $519.00.

I contribute online reviews... well, never. This is my first Yelp review, which should tell you something about how happy I am with Service Pros. It goes beyond the work and responsiveness. The job, fixing a broken pipe beneath the house, got very complicated, in part due to a mishmash of confusing plumbing lines left behind when the house was expanded before we bought it.

Jaru was great. He clearly explained everything he found, explained the alternatives, and kept at it. He was constantly upbeat, friendly, and professional. He was fantastic, the service from everyone was great, and the work they did was rock solid.

Ana and her team are great. They're quick, professional, and do great work. Always my go to Plumbing Company to refer to anyone!

I waited 3 days to at least hear back before writing this review. Had I at least heard back, I may have bumped it up to 3 or 4 stars but to not even call back after seeing the situation I was in is just really poor service.

It started extremely well. I messaged them on Christmas Eve, they were one of a couple companies to reply back within minutes when I didn't expect any reply until at least Monday. They were the first to book with me for Monday the 26th, came on time and discussed my issue. 5 stars!!!! Great start.

The guy looks at my pipe outside coming into the house(above ground) and starts telling me what I need to have done. Starts telling me the valve has to be replaced(I felt was odd since the valve is fine but he is the professional right?) and then he will need to cut the copper pipe and replace that. The line comes out of the concrete via copper, goes into a large valve, copper goes up from that, then a T joint goes up and also in to my sprinklers. The joint going into my sprinklers is where it was leaking. I was baffled by having to replace an expensive valve but he convinced me that the time it would take to remove, clean and reset that valve would be cheaper to just buy a new one. I was hesitant at the price (nearly $800) but also in a bad spot. Again, hes the professional so I agreed...let's do this. I am then met with I don't have that size stuff on my truck and all of the plumber supplies are closed today so he calls his boss, they discuss my needs and he convinces his boss everything is closed and he will have to come back another day.

We briefly discuss my home warranty may still cover this and since I had to wait to get it fixed I would call them and find out but I had to have it fixed and requested he have someone call me today to reschedule as I would like to get it done tomorrow. The tech agreed to have someone call me and also agreed I should ask my home warranty as they may be on the list to do the repair anyway. GREAT! I m thinking win/win and again remind him to have someone go ahead and reschedule with me right away so I can get this done. I don't want to waste a ton of water and don't want to pay a huge water bill and definitely don't want my sprinklers to malfunction in the event of a fire. He agrees to have someone call me right away.

He leaves, and that was the last I heard from them. On Tuesday afternoon I contacted another plumber to see if he could come out. He did the very next day. They never touched my valve, cut the bad pipe out above the valve, replaced the T/line and even went into the garage, had to cut out the drywall to get to the other joint inside the wall so they could solder the new pipe into the T and into the one in the wall. Turned out all the problem was,a bad piece of copper with a poor soldering job. He showed me the pipe and solder didn't go all the way around the pipe other than a small bead. All in all, with cleanup and replacing my drywall, I ended up paying a whopping $310.00....

These guys had potential to more than double the charge and I would have willingly paid(glad I didn't now) because I was in a really bad situation.  Due to what I now feel of being taken advantage of because of my situation, or possibly the tech not feeling like cleaning the existing good pipe and saving the valve, or whatever it was, I have to reduce those 5 stars to 1 single star. I would have been happy to give them 3 or maybe 4 if they had at least called back and tried to help. Yes, I could have called them back but i am paying them my money to do a service for me so why should I have to chase them down.

I am sure the response will be that they were waiting for me to call since I was checking with my home warranty but I have 2 issues with that. 1. why not call and see if you can assist me with info to give them. 2. The tech agreed twice at least to ensure I got this rescheduled.

Finally, not really sure how there can be justification for replacing a valve that wasn't attached to the actual pipe that was leaking and convincing me its just more expensive to clean it.. Maybe he just didn't want to clean the pipes since its easier to work with new pipe and valves maybe?

Look at my reviews. I don't leave a ton of bad ones. I do so when there is justification only. I saw the great reviews so i have no doubt that you are a good company. If I had to guess, I would say your tech screwed this one up from his price to failing to communicate to the boss that I wanted a call back.Hopefully this will be a good training moment.

Called in to request service over the fear of a leaking shower upstairs. Anna got us scheduled right away. We received a text to let us know when our technician would be arriving. Juan was on time and ready to tackle any challenge we had. He was very professional and forth-giving with knowledge and experience. When the need arises again I will be calling Service Pros Plumbing and request that Juan be our guy. Thanks Service Pro Plumbers!!

I had a plumbing issue and submitted an online request for service. After contacting many other companies and not even receiving a reply, I was shocked to have a follow up email within 30 minutes... And this was at 7 in the evening! The technician Juan was extremely professional and even arrived early. He diagnosed the problem extremely quickly and the customer service was amazing. I will definitely be contacting them again!

Our water bill had doubled in the last 2 months so Josh from Service Pros Plumbers was called out to problem shoot. He was so friendly, professional & detail oriented, pipe leak was detected and Josh returned another day with Ruben to tackle the leaking pipe and water heater replacement. I was very impressed by both Josh & Ruben's attention to details along with their professionalism. They kept me in the know of what was been done which was very informative. They both are very knowledgeable in what they do. These two are an exceptional representation of Service Pros Plumbers!

I LOVE this company, we had water leaking from under our foundation, it was coming out quickly and we had to turn the water off to the house. I did not want to spend the next 5 days without water so I called my insurance company in a panic, 10 to 20 minutes later we received a call from service pros. They were here within an hour, Josh was able to perform a quick diagnosis, they were able to come the next day at 8 in the morning to fix the leak. Josh was professional, and very knowledgeable and explained everything to us, he showed us the hole in the pipe and took detailed pictures for us to give to our insurance.
I will definitely call this company again for any future needs

Wouldn't call anyone else! Plumbers arrived on time, were friendly, professional, and got the job done quickly.  Nothing but the best from Ana and her employees.

Isn't it interesting how an actual Manager of a company ignores the facts of the situation when it doesn't fit their narrative. I have a home with 9 faucets, 4 showers, 2 bathtubs, hot water recirculation, soft water unit, reverse osmosis in the kitchen. I've had the house for 22 years. I know bad practices when I see them. Most plumbers big, small, one person operations, if they charge an upfront visit fee, include that amount in the labor price if they are hired to do the job. $50 parts and Service Pros wanted $325 for a half hour of time spent. Continuing to attack your customer, confirms your bad customer service practices and is just a bad look for Service Pros.

Can you say awesome service. I had a major leak in a pipe under the concrete slab. I was referred to this company by Servpro a restoration company. I spoke to the plumber Jason who I am very pleased with, he explained in detail the process that I would need to go through and what types of options I had for re-routing the pipes. He kept me informed and gave me a really good deal. Right off the bat I felt a good vibe and was very pleased with the work him and his team did. Honest people doing great work. Highly recommend Service Pros Plumbers.

I had an excellent experience with Service Plumbers.  I left a message on a Sunday night and they came out first thing in the morning.   Everything was fixed within 2 hours.

I was referred by A.O. Smith to call this company. So I called and made an appointment last week. The woman on the phone told me Monday (today) between 2-4pm. 3:30 rolls around so I call the company to see what's going on and they didn't even have my appointment booked. I wasted a day off. Could have went fishing. Maybe you guys do good work but your receptionist is shit. Thanks for wasting my day!!!

Wonderful and hardworking g team. Reasonable prices. I love that they are committed to making sure the job is right the first time.

I am very pleased with the prompt response to my request for service. Ana was lightning fast in responding to my Yelp request for an appointment, and the plumber was equally as quick in diagnosing and repairing the issue under my kitchen sink. I requested an appointment mid-morning, and by mid-afternoon the plumber had us patched up and back in business. Thank you!

We had a drain line leak in thee places under the house that caused flooding. Service pros had someone come right away and connected us with water removal folks who were just as fast to wet vac, remove contaminated soil disinfect.....huge job!

Then Danny and crew arrived fully assessed the state of all the drain lines and suggested replacing all the cast iron that had been in contact with soil.  They replaced it all, revamped the lines to not only be all above grade but to drain better.

It was expensive but the team was great to work with and quickly earned our trust.  I would not hesitate to call them again.

I just called to have my salt water softener installed in my home. The tech actually told me he doesn't encourage people to install them and wanted to talk me into buying their saltless water system. My call was to have mine installed not purchase a new one. He then told me my city doesn't encourage salt systems.  Brentwood has not passed any laws preventing the install of salt water systems. I realize it is coming in the future, but just don't try to sell me something else than what service I'm requesting. I will go with someone who listens to my needs.

Plumbing is one of those things you hate! Quite literally hate like hate doing it, hate dealing with it, hate smelling it, and most of all hate paying for it. We have all had that scenario but luckily in our Bay Area, Contra Costa Pittsburg Antioch, we have a professional, caring, knowledgeable, community focused company called Service Pros Plumbing. Run by a great lady that lives in the communities in which she serves clients named Ana there is no doubt when it comes to needing a plumbing job complete there are is no denying, in my mind, who to call. With competitive pricing, because we don't want cheap plumbing for sure, they are a great option to help you or any of your clients that you need to refer a plumbing expert too!

Without going into all the boring details of what we needed done, we had a really good experience with this company and especially Josh D.  We reviewed our needs with at least four places, one of which didn't even bother to send us a quote. They were all pretty much in the same price range but I personally liked this company the best. They came out, did what they needed to do and Josh was extremely professional. We had an issue with one of the pipes not being long enough so he came back and fixed it.

These guys were AMAZING! They hydrogetted our lines, had an issue a few days later.....and they came back out IMMEDIATLY with three vans to try and resolve the issue ASAP...and took care of the issue at NO COST! You might pay a couple bucks more, but they gaurentee and back up thier work!

...you pay for what you get for, and the few bucks extra (reasonable pricing), we got a gaurentee that paid off!

If I could give 10 stars, I would. Service Pros will always be my go to company for my plumbing needs. It all started with the first phone call to Ana. She was so nice and she listened to my concerns.  By the end of the call, Ana put me on the schedule at the first available spot.

On the day of service, Ana called to notify me of the arrival time of my plumber. Thank you Ana!! I had the pleasure of working with Jason. He is awesome. He is extremely knowledgeable, polite and exudes the utmost professionalism. I had two areas of concerns (leaks) from my upstairs bathrooms. I showed Jason the two areas and he immediately went to work. He explained everything along the way which I certainly appreciated. He even answered questions to other areas that were not apart of the original job.

What I admired most about Jason was his work ethic and integrity.  He would not accept payment of my service fee until the job was complete. That says a lot. In less than an hour after Jason leaving,  I received a call from Ana that my work order has been authorized  and she immediately scheduled the completion of these issues. All I can say is WOW!! If you're looking for a company full of integrity, knowledgeable and hard working, look no further. Thank you for everything.

Second time was the one! Josh came and looked and listened for the problem and found it! Fixed the leak for $9200 LESS than the last estimate!

Jon showed up in a timely manner, he was extremely professional, friendly and courteous. Was able to access where the problem was... it took a bit of time, but Jon didn't give up and got it done! Highly recommend this company and Jon, if I have to have to call again I will definitely be requesting Jon to come back out! He was a pleasure to have come out and fix our plumbing issue!!! 5

Rude, attitude problems, clueless, and lazy.  Had one of these guys come to the house after 5pm to  complete a job before the weekend before a re-appraisal of the house was to be done.  After coordinating with the Service Pro office to have the plumber come, he mentioned that he didn't want to do the work that evening because he wasn't suppose to work that night and demanded a crazy emergency rate fee.  Other than this he was very condescending, rude, a know-it-all and making false statements about the product and coming up with every excuse under the sun NOT to perform the job despite as assurance from the office person that the work would be performed that night.  Either Service Pro does not communicate with its employees properly or they have some lazy, rude and incompetent individuals working there.

As a property manager, I've used Service Pros Plumbers on a regular basis.  You won't find better service anywhere around.  They go above and beyond to help their customers.  I can't tell you how many times they've been able to help me out with emergency service calls.  I've always preferred to use small, local companies whenever possible.  The level of service I've received from Service Pros Plumbers exemplifies the great customer service you tend to get from such companies.

Everyone that I've talked with at this company has been super helpful. Ana is extremely quick to reply to my messages and Jason has come by to help try and fix any issues with my ongoing water leak. Very professional and nice group of people. They haven't actually serviced anything yet, but they've helped a lot! I've used other plumbing companies before and Service Pros is truly by far the best. I will be using and recommending  them for leak detection and any future (if any, hopefully not) plumbing issues. Thank you service pros!!!

Quick Update. Hands down, one of the best customer experience Ive encountered. Jason is extremely careful, efficient, and proactive. He did a leak detection at my house. Since I wasn't at home, he went through everything step by step with me and my husband on the phone along with my brother who was on scene. He was searching and searching for about 3 hours and could not find the source of the leak. He made observations and suggestions that were borderline detective work and everything made sense. Although the leak wasn't found at first- we were still happy with his service because of his knowledge and thorough explanation. He left and came back as a courtesy to double check some things--- and what do you know-- his determination and dedication shows he truly cares for his customers -- he's found the leak!  Thank you Jason and thank you Service Pros Plumbers!

My water heater went out last night and I didn't know what to do. I read the information on my water heater and tried to restart it. Nothing happened, so I called my niece and she called her husband, who has experience in plumbing and he told me to flush it out. I ran it over an hour and it ran clear the entire time. I shut it off and called Service Pro Plumbers and Gus showed up determined that it would be to my advantage to replace the water heater which was over 10 years old. I'd had a fire in the water heater about 2016 and it worked after and I continued using although we heard knocking. I got used to the noise thinking it was normal. It was not. So finally after struggling for the last few years. I replaced it. Gus was knowledgeable and professional and I would recommend him to anyone.
Thank you for such great and fast service

Called them around 9 am today, nice lady answering the phone set us up for today!! we just needed a bathroom sink hooked up Juan and his associate came in around noon, updated the hoses and and hooked us up, reasonable price and quickly done, you get what you pay for, friendly, fast and cleaned up the space.  Would recommend to anyone.

Great service at fair price. Jason is a pleasure to do business with and he promptly replaced leaking water heater. This is a very professional business that provides honest estimate prior to work. Work was done with attention to details and no mess left behind. I highly recommend  Service Pros for any plumbing job!

We had problem with our 3 toilets and Juan the plumber came out on time to fixed our toilets. He was very efficient and friendy. We are happy and satisfied. Job well done

I need a miracle in an emergency situation. Our toilets and bath tubs were backed up at the same time. Stressed out, thank god this happened while the kids were at school!!  I found these guys online. With out an appointment they were at my doorstep in no time.  I compared rates all over town, so that I knew I was getting the best deal. I was nothing but satisfied and it was all cleaned up way before the kids got home!!  I can't thank you guys enough!! You come totally recommended and I will use you again:)

We called about a leak from an upstairs tub. Service pros sent a plumber who quickly identified the problem as a leak in the overflow valve. If he had stopped there and merely replaced it then we would have been happy. (In fact that's what I ended up doing two days later myself for a cost of about $3.50. ). But instead of that, he spent an hour poking around and convinced himself and us that we needed thousands of dollars of work to replace all the pipes leading to and out of the tub. Crazy!  We thought about it and realized that the most sensible thing was to simply address the initial problem. Which we did and since then have had no problems. Wow what a snow job they tried on us. I would be more generous but it was so clear that he knew the real issue and was trying to turn it into something else. Avoid this plumbing company.

Juan did a great job installing a water softener in my home.. He was professional, and he cleaned up his mess..

I can not say enough great things about Service Pros. They are the go-to plumber for the Property Management company I work for. So quick, communicative, and reasonably priced! I would recommend them for all plumbing jobs big or small!

Anna, Jason, Jaru, Juan & all the others...Thank you!! I had a hot water pipe break in my foundation. The pipes had to be rerouted. They were all so nice. They came promptly & explained everything so I could understand what the issues were & gave me different options. They were able to fix it quickly. Than came the nightmare from hell which is Sears. Jason noticed my hot water heater had corrosion & was leaking. He called me at work with all the info. Told me it was still under warranty thru Sears. Gave me all the serial/model#s so I could call to get it replaced. Needless to say I got the runaround from Sears for hours. Long story short...after Sear's contract plumber flaked for 2 days Jaru came to my rescue. He went to Sears to pickup the new hot water heater, waited patiently while Vanessa jacked him around for over an hour before someone else released it, & installed it so I could have my first hot shower in 3 days!! Highly recommend them for all your plumbing needs. They are very knowledgeable, competitively priced with superb customer service!!

Ana gave me a quote for our shower spout repair and we were able to set up an appt very quickly . Juan came out and was very skilled . We wanted an upgraded hardware and he was more than accommodating and had to make an extra effort.The office was also very understanding and bent over backwards when I couldn't postpone today's Job till Monday (New Years eve) . Juan went the extra mile and made a customer for life. Thanks for keeping the showers running this holiday season and throughout the year Plumbing Pro's. Shout out to Juan and Anthony for being patient with a grumpy ,  unshowered old man as well as the office when I panicked over not having that shower for 3 more days.

After posting the yelp review the night of 1/09/19, I called the office once more the morning of 1/10/19 to ask for an invoice and my part back. The receptionist put me on hold to check with the plumber and Ana, the manager got on the line.

Ana introduced herself, said she had been on vacation this past week, had just seen the yelp review, and was trying to figure out what was going on.  She patiently listened to me while I explained my experience and frustrations. She said she could see all the notes in the database to do a diagnostic and call me, as the homeowner, before performing any work. She also saw the notes that I called in to get a status update after they had already been to the house. She said that for a typical cartridge replacement in a bathtub facet, they would normally only charge $175 (not $350). She saw that I had asked for the part to be left for me and that it never was. Ana apologized profusely and said she would address all these issues with her staff.

Ana said customer service was very important to the company and wanted to know how she could make this right for me. I was very happy to hear her say this and told her so. I told her I was shocked her company had such good reviews given the horrible experience I had. I told her I would be content paying the $179, being given an invoice/receipt (since I never got one), and getting my part back.

Ana charged me $179, subtracted the $30 in case her plumber couldn't find my cartridge, for a total of $149. This is about what I would have paid anyway with the $25 yelp coupon.  She emailed me the invoice. Her plumber did find my cartridge and dropped it by the rental house. And she made sure this was all done in the same day.

Thank you for making this right Ana. I trust that you will address these issues with your staff and I added two more stars to my review.

I highly recommend Service Pros. My water heater went out and they were at my house the very next day. They had all the equipment needed and brought me up to code with a very reasonable price. My technician was Gino and he was friendly knowledgeable, and very professional!

Amazing!!! I'm one of those people who finds one small problem and I take it to level 10.. So there's s leak in my laundry room and I figure.. Crap it's coming from my bathroom! Dammit!!! I'm leaving for vacation and I have this leak!! Arghh!  So whatever.. Don't stress.. Go on Yelp and find someone who can come over, break down the wall.. Fix the leak and go on with my vacation and relax.  My schedule was all crazy so had to wait till the following week to have Service Pros come out. Came out on Friday, I wasn't home but my mom was. Juan Campos was over, he checked everything and came to the conclusion that the leak was caused by my dumb ass letting the water from the shower go to the floor. There was no busted anything.. Just me and my messy shower habits. What makes this company so amazing is that they didn't even charge us. Juan just let us know what's up and left. You can be sure if I ever have plumbing issues again I'll call in servicepros! Thank guys!!!

Ana and Jason have been a pleasure to deal with. They took the time to explain everything and gave us options that worked for us. We will definitely use them in the future.

one of the BEST! Anna really has her squad together! I highly recommend for all of your plumbing needs.

Over 10 years living in same house I've called many plumbers in the area for various plumbing issues. These guys were the most professional, reliable and effective. Rudy was our tech. Fixed our water pressure and installed regulator. Excellent work and even more excellent customer service.

We called Service Pros as a referral from a plumbing company we called for an estimate. The company we originally called did not do the sevices we needed. Sevice Pros sent Danny out to give us a free estimate (which was our 3 estimate). Danny came out the next day he met with us and gave us the best estimate! He knows his stuff! My husband and I were very pleased with the repairs. He and his crew were fantastic and we will call them when any other plumbing issues arise.

On 6/28/21 I had a service rep named Eddie work on my property. Very professional asked a lot of questions about the issues the caused the pipes underneath my house to rattle.He was able to pinpoint and fix the problem.The price was very affordable, I would definitely recommend this company and will definitely tell my family and friends.

I had the emergency last Thursday, my toilet was leaking. My husband was not home and I yelped couple of companies to see if I can find decent service. So I called two companies that turned me down, and the third luck were the Service Pros, who told me I'll have to wait for couple of hours but they would show up. Well, the service tech by the name Jayson I think showed up an hour later and fixed the problem. He was very detailed oriented, organized and quick. The only suggestion I would give that techs take off their shoes or use covers when they are in the home were shoes aren't worn. I didn't ask them though, so partially my fault too.

I have had major plumbing problems with the same toilet for the last 8 months. I called my home warranty provider - AHS (American Home Shield) and they contract with Service Pros Plumbing. This company is USELESS! All they did was come into my home, looked at the toilet and said oh it's okay, no problem'.

The first call was because my toilet overflowed and caused extensive damage to my neighbors unit - Service Pro said....don't worry, there was just a blockage and it's cleared now.' 4 months later, same thing!!! They come out, they changed the flapper - only because I insisted on SOMETHING being done and they were on their way.
THIS TIME, I called AHS and demanded that another provider come out - I REFUSED to have SERVICE PROS come out and collect another copay for nothing!

The technician (Jaru) was on time & incredibly knowledgable. He fixed the problems with the toilets & garbage disposal quickly & he was able to explain why & how our system became backed-up, as well as what we should expect in the future.

I cannot express how this company has exceeded expectations.  I noticed water dripping and called three different plumbers that were either no show or did not call back.  I called this company and they were professional, friendly, and courteous from the start. The plumber showed up promptly and explained everything to me from the start. I would for sure use this company in the future!

Excellent service from Ana, Jason and Josh! Thank  you taking the time to talk to my husband via FaceTime to trouble shoot the leaking pipe issue. Help arrived promptly and Josh was efficient, knowledgeable and very helpful. Highly recommend their services! Your the best.

I would like to thank for their beautiful service . I requested today and job was done perfectly done . Ana from business service was very professional and helped me a lot . I recommend this company .
Thank you so much for your excellent job.

I had a plumbing problem and tried to fix it myself. I did not have the proper tools and knowledge to do the job correctly and became very frustrated, and it was Saturday and family from out of town coming Tuesday.  I need to have a professional do this. I called Service Pros Plumbers and set up an appointment for Monday morning.

They showed up on time and the technician was very polite and professional. He
assessed the problem and  fixed it. From now on Service Pros Plumbing will be my plumber and I highly recommend the to anyone.

Thank you Service Pros Plumbing

I highly recommend Service Pros no matter what your plumbing need is! I'm a property manager, and first used Service Pros for one of our properties. We had an emergency, on a holiday weekend at that. They even came through at a time I couldn't get our regular plumber to come out. They were super friendly, fast, efficient, and reasonable. I am so happy I found them, and they're our first point of contact now!

Thank God for service pro plumbers! I had an emergency and they were able to come the same day! They were friendly, didn't make a huge mess, cleaned up after themselves and their price was reasonable. I'm an extremely satisfied customer!

What started as what I thought was a simple disposal replacement and a clogged toilet, ended with Eddie pulling out a huge branch/tree growing throw my pipes in my bathroom. Had Eddie not gone the extra mile to uncover the root (pun attended) of the problem and not a quick fix, I would still have this massive tree growing through my bathroom. Service Pros takes extra time and care to ensure you don't have repeat issues. And for that, I'm grateful!

I found these guys through yp.com and decided to give it a try. After speaking to a very nice lady at their office and assurance I will get what I need for the price I can afford, I booked an appointment for 'sometime' Sunday (they are flexible like that!).
I did have home warranty coverage before and would book a plumber for a private gig over the insurance company any day. The home warranty I had was affordable but I was put through HELL every time I requested replacement of something (that is probably what happened to Sarah.
Anyway, Greg (the plumber) called me one hour before arrival, completed repairs under one hour and even gave me discount (ON SUNDAY - who else does that?!)
Will use these guys for any future plumbing problem.

It all started with a simple call, right?  A few toilets were clogged beyond what I could address with a plunger.  I called Service Pros Plumbers because they were close to Brentwood, had good reviews and offered a Yelp deal.  I made the call and they gave me a two hour window in the morning.  Something came up and I had to call back and they changed it to a two hour window in the afternoon for me.  My plumber arrived within the window and got right to work checking the clean-outs in the front yard and quickly ascertained where the issue was located.  He got to work clearing the first one...then the second, but no luck yet.  He moved on to the two clean-outs in the back yard, still no luck!  Now I have four pristine clean-outs, but the one toilet is still clogged.  My plumber proceeded to snake the toilet a few times to no avail.  Time to take the toilet off!!  I was a bit shocked that what I thought could be resolved in minutes was taking so long, but it all made sense as my plumber explained what he was doing every step of the way.  Once the toilet was off, he saw standing water in the pipe and was able to run the small machine down the pipe and finally cleared where the clog was located!  Now all the toilets flush properly and the kids will be talked to about the quantity of toilet paper they use and certainly no wipes!  Thanks Service Pros Plumbers!  :)

Service Pros is a fabulous, conscientious and reliable group.
I have had nothing but great service and sweet conversations with the office staff.
Ana and Sherie are so helpful and bent over backwards for me BOTH times I needed there service. My husband isn't able to change a lightbulb, so I am very thankful for MY plumber.

My technician for internet was under the house and notice a very badly cracked main sewer pipe. I call Service Pro Plumbers immediately and they came out to give me a free estimate and see if/what was wrong. I ended up needing to have all my pipes redone (1940's house) they showed me all the photos they took explained everything in detail, I also asked to have 2 toilets put in why not since their here right? With reasonable prices we knocked this project out immediately. THANK YOU SERVICE PRO PLUMBERS :D

I can't believe how quickly Service Pro Plumbers answered out inquiry. Even though we said it was not an emergency they were here within 3 hours. Jason gave us lots of advice. I will never call another plumber - exceptional service!

Hassan answered my call on a Sunday afternoon and diagnosed the problem with my water heater over the phone. He came by the next day and took care of it. Now, that's what I call customer service. I'll never call another plumber.

One of the rental properties we had had a very bad leak somewhere in the closet. Some plumber from AJ Bono (from home warranty) came out and without bothering with finding out the root cause, suggested it must be some leak under the slab and that it's better to re-route all the lines in the entire house - several thousand dollars worth of work.
Called Service Pros and Jason made it out the next day, patiently explained what needs to be done to identify the cause and why it's not the best thing to blindly reroute. He helped identify the root cause and it ended up the leak was not at all under the slab! He simply needed to open up dry wall and fix - albeit it's not an easy job either but it saved us thousands of dollars!  Will definitely contact them for future issues.

Hired Service Pros Plumbers for a couple of small jobs in the house and he did a fine job on both items.  The estimates may have been a little higher than the plumber who came with my home warranty, but I often feel you get what you pay for....The Yelp deal and reviews were the clincher for me trying them and I would recommend them again, as I have several other punchlist items to fix over the upcoming months.

Ana is amazingly professional and conscientious.  Well-run and dependable company. Knowledgeable people who do a great job!

I was very impressed with the service I received with Service Pros.  I had an ongoing problem with my toilet and they took care of it immediately.  The gentleman that came to the house was very polite.  He even gave me a call when he was on his way, which was perfect for me since I'm very busy and didn't need to wait all day to come.  Their customer service is excellent.  They are very flexible with their time and I can get a hold of them every time I call and if not, they call me right back.  I will definitely use them again!

Excellent customer service. I highly recommend them.
Very honest and amazing people!

The level of service and professialism I received from Service Pros  was awesome. Prior to calling Service Pros,  I shopped  around at different companies regarding a new water filtration system I needed for my home and the quotes and customer service was outrageously horrible. Service Pros was the best choice. I received a great new system for my home and the plumber that installed it also took the time to show me how to replace the filters, so that in the future I could save money by replacing them myself when that time comes. Thanks Service Pros.

Ben and Brian were awesome. Had a couple of leaks out in front of my house. They responded quickly and did a fabulous job. I'm in total appreciation of them and their professional work. Thanks again guys.

They are processional. Best service! Best price! Contact to Service Pros Plumbers if you need help.

They are just amazing! Very efficient and willing to help at all hours of the day or night! Highly recommended!!

Just like last time- Quick, proper service. Our house was backed up had the grandkids coming over at noon, called at 8:30am- problem was fixed by noon!!! They rock!  Flushing away!!!

This company is so incredibly helpful, courteous, available, on-time and overall wonderful to do business with!  I called, not only did they answer but they asked what day and time worked for me, not these are the days and times we have. Juan was here on time, very courteous and informative. Answered all my questions and was very honest. I will absolutely call them again!
Thank you!

Not sure why all the five stars.  Their workmanship is pretty good but I have questions about their pricing.  Seems a little high but that could be what it costs to get a plumber these days.  Had a sink leak and decided to have someone fix rather than do it myself.  They recommended replacing rather than fix the leak which was probably the springs and washer.  They based this on the hard water damage and didn't even take the faucet apart to see if it was really corroded or not.  Then they gave prices for double the cost of what you can find at the local hardware stores as I just looked up the items they quoted via the web and could see what the retail prices were.  Also, for the amount of work done (1 hour), they sure charge a lot.  basically talked them down about 20% even than that was probably lot more than what I was expecting.  In the future, guess I'll go back to fixing myself or see if another company will price at a more reasonable amount.  Again workmanship was good, but prices, especially the hardware faucet itself, was twice the price if I just went out and got it myself and the labor costs too seemed high.

I am so impressed with Service Pros Plumbers...We had an issue with our water heater and within no time they were here and repaired it quickly! Ana in the office is not only courteous but also knowledgeable with plumbing issues. Jason was full of information on proper maintenance once the repair was completed!  I highly recommend them!

This company is as good as it gets - clear, friendly, and amazingly fair pricing. They're quick to help via phone and great in person. When they do arrive, they get right to it and explain the situation. While at my home, I asked for an additional fix on a small issue. The plumber kindly told how to do this myself instead of paying him - the professional - the higher fee. That's incredible customer service and a main reason while I'll also use this  company. Another bonus: The owners are also extremely involved in the community. I highly recommend Service Pros.

We had a problem with water leaking from an upper bathroom and causing a bulge in the lower ceiling. We could not use the shower as it was an unknown leak. We called a plumber who kept putting us off for days. This was unacceptable as we only have one shower. We called Service Pros Plumbers and I spoke to Sherie. Sherie was very nice and listened to our problem. Sherie gave us an appointment for two days later but put us on her cancellation list for the next day.  We were so happy when we had a plumber arrive the next day!  Kevin diagnosed the problem, but since it was late in the day, he had to come back the next day to finish the job.  Kevin was awesome!!  He fixed the leak in no time and was courteous, knowledgeable and cleaned up before leaving.  Thank you so much Service Pros for having great people like Kevin to help us.

Very pushy office manager who called twice in one day and sent a follow up email demanding payment! This was all on the same day she sent the first invoice (after I asked for it) and a day after part of the work was done. Never mind that the work is not even completed and they did not clean up after the part of the job that was done. Their quote was also double what Access Plumbing had quoted - we went with Service Pro thinking they were a larger company and would be more professional! Bad idea!

Hi Ana thank you for your response. I actually used a debit card to pay for my services not a credit card and not sure what that has to do with anything but I still think $860 was ridiculous when as you mentioned your guys did the same thing and a lot more for $520 a week or so prior. And of course the plumbing company that earned my business warranties their work what legitimate plumbing company wouldn't.

We had a leak with the faucet in our master bath that apparently had been going on for weeks, possibly months. We called Service Pros and Jason came out within a few hours. He immediately took care of the problem and also checked out a pressure problem we had with our master shower. Apparently, another leak that was undiagnosed and he went and promptly repaired that one as well. All done within 2 hours and the prices were very reasonable. Thanks to Jason and Ana at Service Pros for doing a wonderful job!!!!!

Called this company for a plumbing issue I was having and was happy with how efficient the job was done. Jonathan did a great job and has excellent customer service. Very satisfied.

Get ready to be over quoted ,charged & insulted throughout the process to the tune of  255.00 per Hr Especially if your Elderly & have Physical Disability's that would not allow you to make Simple repairs. They're getting a 2 is because I have to believe at least one to be honest & fair. I don't usually write reviews. But will only if they're the best or the worst, that begin said I would NOT Recommend this Co to anyone. Read all of their reviews from the Yelp Site

Josh from Service Pro Plumbers came to my rescue when our hot water heater needed repairing or replacing. Josh came he was friendly, professional and informative as to what was wrong.
I found the experience with Service Pro Plumbers was excellent and they were prompt and efficient.
Josh was amazing and was very pleasant and thorough. I would definitely recommend Service Pro Plumbers !! Thank you Josh!!

Very responsive and was able to get an appointment the next day. Technician arrived on time and was extremely helpful.

The professionalism and prompt service that I received exceeded my expectations! From the moment I called on a Sunday with a busted pipe, I felt at ease with the concern and urgency they showed. The team arrived within 20 minutes and immediately took control of the situation. They suggested that I shut off the main valve at the street when I originally called, so that stopped the water immediately. They fixed the pipe very quickly, cleaned up, and recommended a water mitigation company that handled the dry out. I would recommend this FABULOUS company to a family member, friend, or stranger! They made me feel like I was family and a priority! They would be the first plumbing company I would turn to if God forbid I had another plumbing issue. Hands down I would give them 100 stars if I could!!

I called this company twice. The first time I spoke with Jason and explained that we had a leaking pipe in our crawlspace. He told me that they have a $90 fee to do inspections/quotes for crawlspace areas. I explained I had just bought the house and was trying to get repair quotes and didn't have a lot of $$ to spend paying for quotes. He offered to reduce the cost to $60 and I said I'd call back.

After getting another company out (they waived their service fee) and getting a quote I decided to call Jason & Service Pros back. I told him what the other plumber had seen and asked if he could estimate the job. His 'sight unseen estimate' for the same work was over a $1,000 less than the other company. I decided to ask him to schedule someone out from his group to inspect the pipe and give us a quote.

The next day Jaru arrived near the end of his 2 hr window and went into the space to review the area. He took pictures to show me (I had tried to get them texted to me but never got them) of the pipe. It as well as the sewer line were needing repair. The quote Jaru gave me was still around $1,000 less than the last company had quoted and I signed the contract for the repair.

They were able to start after getting parts, Jaru joined by Gino. They replaced all the pipe under the house for the 1 line that was leaking, and ended up having to replace a bit more pipe in the wall in our garage to our washing machine. In doing that, they broke out a 2'x1' section of the drywall to get to the pipe, cutting a small section of the wood framing of the wall to get the pipe changed out.

The majority of the work was done quickly however the wall area in the garage was almost left unaddressed until we spoke with Jason again, stating that the ripped up part of the wall hadn't been discussed with us and that they should at least rough patch it, which Jaru did (great job too).

Overall the final cost was more than likely $1,000 less than the other plumber had quoted us and we now can run laundry and do dishes without having water leaking into our crawlspace.

I expect to be calling them again if I need repairs. A totally professional and fair company.

We are new to the Brentwood area. Monday afternoon our main water pipe started to leak from somewhere. We got the main line turned off to stop the leak and used yelp to try to get quotes to fix it. Service Pros was quick to contact us back, said there was no way to give a quote but they could come out Tuesday morning and find the leak and fix it.
They did just that. They came out, used a leak detector and found the broken pipe. I was on a customer call for work, so my husband came up to tell me the quote is about $3500. That seems high, but I have never encountered this situation before and it seemed we didn't have much choice. I could not do any research at that time (should have done it the night before), so we agreed to have the work done. Our water was turned back on about 3 or so hours after they arrived. We paid them with a credit card. Talking with neighbors and doing some googling after work, I realize we paid way too much. According to Angie's list the repair should cost between $600-$1500. Our situation was not unusual, nothing to replace but a piece of pipe. It is our fault for agreeing to this amount, but it sure feels like we got fleeced. $389 to find the leak, $2875 to fix the pipe and $98 to use a credit card. I'm not sure if we were even told that there was a 3% credit card fee. If we were, that's our bad too. I just want people to know that they should get more than one quote, even though you may be without water. My father was a plumber and always charged a fair price. The cost to fix the pipe ends up being over $900 an hour which includes waiting time for the pipe to dry (30 minutes). Buyer beware here. Some companies have pricing for situations like this that take advantage of trusting consumers. I have even seen reviews here where this same repair was around $600.

I'm so please withe pros plumbers..! They came to my house just at the time they said they would arrive, they immediately worked on fixing the my house plumbing problems before was worse and they finished it sooner than I imagined ..! I am very satisfied with the service, I totally recommend them, they're very professional and efficient.!

After a high monthly water bill and previous experience with a slab leak, my husband and I knew that we needed to get a plumber to our house quickly.  We wanted to be smart and have two of the highest reviewed plumbers on Yelp in our area come and confirm our slab leak and give us an estimate on a re-route.  We felt that Service Pro's was more confident, paid attention to our concerns, understood our need to get the job done with as little damage possible to our walls.  It was a bonus that their prices were fair and competitive.

Jaru and Jason came out to get the job done.  They were a great team.  Jaru was the main communicator and really made me understand the process by the way he explained things and was very patient.  Jason also did a great job explaining things as well.  The two of them often made me laugh at how they would joke around and give each other a hard time.  The job was a tough one.  They had to spend a lot of time in our very well insulated attic because that was the route we chose to take.  

I would use Service Pro's for any future plumbing needs and would recommend them to anyone who is wanting fair, patience, honesty and hard working professional plumbers that you can trust!    

Thank you for reading, I really hope that I helped someone find a great plumber too!

It was time to replace my 22 year old water heater. It was the original water heater and was finally failing. I had scheduled a few companies to come out to give me quotes. The first company to come out was Service Pros Plumbers. It was great that they came out the next day. When the plumber arrived I let him know that the water heater still worked, but we had low hot water pressure and the water took a long time to get hot. He inspected the tank, pipes, valves, and noticed that they were starting to corrode. The shut off valve was rusted through and stripped. He informed me that these were all signs of a possible leak. He stated that it would be best to fix the water heater sooner rather then later.

I had priced water heaters at the local home improvement stores and had one quote from a company that came out prior to Service Pros Plumbers. The quote I received was fair and they were able to get it done same day. He was finished in about 4-5 hours. Our hot water is excellent now and we had no idea how bad our old water heater was until we felt the difference!!!

My husband accidentally jackhammered up a main line at 4 o'clock in the afternoon. I called service pros and they had someone there to make sure the water cutoff to just that part of the house. He came back the next day to repair the line. I'd also bought a new dishwasher that I was waiting for handyman to install and he installed it that day in addition to his other work. I didn't have to wait or make another appointment. Very reasonable prices.

We have used SPP Antioch for two needs - one toilet leak related (urgent) and one call for new kitchen faucet installation.  We couldn't be more pleased with follow/through, workmanship, courtesy, timely response and punctuality, two-way communications, fair prices, and more. We will continue to use SPP Antioch for our plumbing needs. Thanks to Ryan today (March 18) for great work. Much appreciated. Kudos to the whole SPP Antioch Team!!

Ana responded to two separate online quote requests in less than an hour. The first appointment request was actually canceled before any service charge after the technician called and confirmed that the issue was not plumbing related (it turned out to be an appliance repair instead). The second appointment request was a garbage disposal replacement and Ana was able to schedule a time the very next morning! Juan, the technician, and was on-time, courteous, clean and fast. Thanks for the great service and I will definitely call Service Pros again!

Another great experience with Service Pros Plumbing.  Very pleasant guys.   I highly recommend Service Pros Plumbing.

Unreliable and very expensive.  They did not make their appointment for getting an estimate so instead of rescheduling, they just threw an outrages figure at me.  Probably off the top of their heads.

I just cant believe how fast the job went! And how professional the plumber was! We have had a slow draining shower upstairs for over 6 months, having tried to fix it ourselves with snakes, pressure hoses, and a shopvac for suction and NOTHING was getting it. I was pretty sure we were going to end up cutting the ceiling out or something. But nope, one call to Ana at Service Pro's Plumbing and she took care of us. She was SO PROFESSIONAL, SO accommodating, Very kind, and I couldn't have asked for a better experience. ESPECIALLY considering we have never had to hire anyone to fix anything in our home. (I married a man who can fix nearly anything) I strongly recommend Service Pros Plumbing to anyone who needs this type of service. I find it hard to believe some of the reviews before me were written in good conscience as theres just no way this company would ever mistreat a client. Thank you so so so much Ana! I am eternally grateful to finally be able to use my shower again after so long! And Ana, please tell Juan I appreciate his hard work very much and that he is amazing at what he does! Until next time ;-)

Excellent service. I called Service Pros Plumbers with a service problem and within the hour or so, Juan came by. Juan came by and fixed my plumbing under 1 hour where I spent hours on the same problem.  Very knowledgeable and upfront on what's the problem and putting together a fix.

Highly recommended vendor.

Ana and her team took care of me on two separate issues and did them quickly and affordably.  I will call them for all of my plumbing needs.

They were very quick to respond and very professional. Will use them again for sure.

I needed a plumber fast and i sure got one! ; ) the plumber came fast and was very honest and upfront with me. I would use them again and suggest them to anyone.

LOVE these guys! My kitchen got flooded due to a broken pipe under the sink and I called Service Pros and they were there at my house within 30 mins if not sooner and fixed my problem and the cost for repairs was very affordable. I recommend them to everyone and anyone who is looking for an honest, affordable, and reliable plumber. Thank you guys again.

Best

Sabrina P.

Service Pros Plumbers deserve more than 5 stars. Period! I woke up this morning and found that my Kitchen sink was clogged and the running the garbage disposal made the matter worse as water just started floating up the second sink. I called Service Pros Plumbers and they picked up immediately. I explained my problem and Ana gave me a time-frame to expect plumbing services.

At exactly the top of the time frame provided, Jaru from Service Pros Plumbers arrived. He was courteous, informative, asked good questions and got to work right away and fixed the problem quickly. When he was done he cleaned up the area and it looked like he was never there!

He then explained to me what he had fixed and gave me some clog prevention tips and then left me with a fully functioning clog-free kitchen sink.  Thank you Service Pros Plumbers for a very professional world class experience.

Service Pro Plumbers is a great establishment. They were able to fix my clogged pipes the same day. They were knowledgeable, helpful and incredibly friendly. They gave me great tips in maintaining my pipes. And after all of this the cost of their services were reasonably priced.

I only wish I would have called them much sooner.  I have dealt with other company's and it seems like service pros were the only ones who weren't trying to over charge me or waste my time.  They called me before arriving to the house so I didn't wait all day long for them to come.  The job was done quickly and effectively and the customer service was fantastic.  I will definitely be calling them again!! Job well done guys

Called two days ago to set up an appointment for an estimate to get washer/dryer hookup. Was set up for 10am-noon time window for someone to arrive. No show. Still at 3PM, no show. Contacted them through Yelp and they say they have no record that I made an appointment, even though my phone clearly shows their phone number calling me last week, and I called them back Tuesday. You might want to call them the day before your appointment to make sure there isn't a good up.

My landlords home warranty sent another company to my place and they were unable to fix clogged pipe that my bathroom and kitchen share.  I was told the wall needed to be cut open, pipe fixed etc.

I called Service Pros Plumbers the same day and they came out and unclogged the pipe!!!

Very professional, friendly, they know what they are doing!!! I'm forever grateful especially after not being able to use my kitchen sink, dishwasher or upstairs shower for two weeks!!

I will refer all my friends and family to this company!

UPDATE: After speaking with Shiree, I am pleased that Service Pros will do what it takes to continue their record of outstanding customer service. This plumbing fiasco was frustrating, but I'm happy that it has been resolved. I am grateful that my feedback has warranted a review of their customer service and pricing policies. Thank you for taking the time to make things right.

PREVIOUS: I have had great experience with Service Pros in the past. Recently? Not so much.

I trusted them to replace the main and irrigation valves for my home. They did a fine job with that repair. My mistake for not taking the time to gather multiple quotes. I later found out their prices were over triple the expected average cost for that type of job.

Imagine my dismay, disappointment and anger when my next water bill came out and had nearly quadrupled. Although it couldn't be proven, it was rather fishy that following their repair, I would have another leak somewhere in my main line. They came out for a quote, offered to apply the cost of the previous repair to the replacement of our water main.

This time I decided to price check. Thank goodness I did. Even with their generous discount, their quoted price was over double what other plumbers were charging. Ridiculous.

When the other plumbers came out to replace my line, they said it was likely that the previous repairman had tweaked the main line when he shut the water off at the meter. After a few days, that tweak turned into a leak and a huge water bill. So disappointing.

I had long suspected they were overpriced, but wanted to support a local company and the work always seemed fine. I won't make that mistake again. There are plenty of other local companies that are fairly and reasonably priced.

Ana was quick to respond to my request for service!  Very customer service oriented.  They took care of my problem promptly and I've not had to follow up for anything else.

I have several rentals and had have many issues arise at odd times. Backed up sinks or bathrooms, Ana has always been very understanding and helpful. She has  squeezed us in on many occasions! Service Pro Plumbers have always been very professional and trusting. Thank you all for all the hard work!!

Anna got me booked right away for a listing I had taking offers the same day. Ruben was out at the house within an hour or so and was courteous and fast with the sewer line inspection we needed for the point of sale ordinance. Sherie at the office was super helpful in coalescing the information and getting it over to the Ironhouse Sanitary District for their formal response. Thankfully it was certified and what could have been a hurdle in the real estate transaction turned out to be a blessing with a quick resolve. You've earned my business and I would highly recommend Service Pros Plumbers based on the experience I received.

Thought it was a toilet leak problem, had the wax seal replaced, which was bad.  But, it kept leaking above and a water damage and restoration rep told me to call a plumber because he thought it was a pipe problem.  Called Service Pros in a panic because my ceiling drywall was getting really wet.  This was on Saturday afternoon.  They had a plumber out the next day.  I have to give it to Eddie.  He found the problem, and it wasn't an easy task.  This house is 25 years old and the plumbing is not the best.  He had a complex job on his hands, a strange angle to work from, but he stuck with it and got the job done.  The pipe is fixed and I'm a happy camper.  The price was reasonable and I feel more than worth it.  Service Pros saved me a lot of money and further damage to my property.  Will definitely be using them again for any pipe or plumbing work.  This is a good company and I would recommend them for your plumbing needs.  My thanks also to Rebecca for getting me in so quickly.

On September 19, 2019 the nicest young man named Josh came to my house to fix my garbage disposal.  I'm going through a rough time right now and this young man said the nicest words of encouragement. He told me to keep praying and to not give up.  For him to be so young he was like an old soul. He was very polite, quick with the task at hand and cleaned up after his work was done.  I wanted to write this review because we need more young people like him because they are the ones that are going to make a difference in this messed up world we live in.  Great job Josh and Service Pros Plumbers, you've got a great employee in Josh.  Thank you for making my day brighter Josh. Sincerely, Andrea H.

Service Pro Plumbers has been servicing our retail/commercial property for a few years now, we can't get enough of them! Rather, our aging plumbing can't. They are prompt, reliable and worth the investment. Even better, they give back to our local community. I highly recommend them for your plumbing needs. Shop local!

I was so pleased with Service Pros. The quality of work they do was nothing less than exceptional. I don't usually write any reviews, but these guys took care of my leak and worked in such professional manner, keeping me informed throughout the job. Thank you Johnny and Ruben And  BIG Thank you to Service Pros for such great professional employees.

Had a clogged shower. I called at about 4:00 PM he came out in 15 minutes and spent 15 minutes unclogging the shower. Was friendly and efficient.

Ruben your service tech came to my residence this morning he was very helpful and very polite I truly appreciate his insight and patience I will be glad to use this company again as long as Ruben is the tech.

Wonderful service! Our plumber Juan was polite professional and neat! We love our kitchen faucet install.

I googled plumbers and called Service Pros Plumbers. Immediately was greeting by very helpful Jessica who was able to send someone right away to our home. Ray came over and was able to assess what was going on right away. We had to get some sewage cleared before any work could be done. Ray and the Service Pros Plumbers team were very respectful and not pushy at all about timing of the work. Ray completed the work today and did an amazing job. I was able to see from his pictures all the work, and he explained it so well. I never felt pressured or uncertain about anything he found under the house. I would 100% recommend Ray and the Service Pros Plumbers team for your plumbing needs. Helpful, friendly and reliable. And very reasonably priced!

Awesome experience.  I spoke with Ana first, very professional and inviting.  Gino Cabano came out the next morning and had everything fixed in under a half hour.  Gino was very knowledgeable; knew what he was doing. He immediately saw what was wrong and knew how to fix it.  He took a moment to clearly explain it, put me at ease from the moment I saw him.  He was friendly and personable; very bright.  Jumped right in and got the job done.  Thanks Gino and ServicePros!

Jason and Ana at Service Pros are FANTASTIC!  Jason just completed installing a new gas line at my house.  Jason did an amazing job, his price was great, and he was able to get it all done in one day.   Thanks, Service Pros!

I have a fairly large yard, with numerous drains, a pool and a lot of stamped concrete in the back. The property has two drains in the sidewalk as well. Two years ago the drains next to the pool got clogged, and I used a great deal of root killer to no avail; I feared that the solution might require tearing up the concrete. Some of the roots were enormous and, one side, the pipes were clogged all the way to the street. I called Service Plumbers and their experienced, competent workers were able to fix the problem quickly and efficiently. The local Better Business Bureau has given them an A+ rating, and there is no question that they deserve it.

Service Pros is the best plumbing company.  I use them at work and at my home. They can usually come out the same day.  They always do a great job and their technicians are knowledgeable and friendly.  They have fair prices and explain everything.  I highly recommend them for any plumbing service you may have at your home or place of business.

Plumbing problems are scary because of the unknown and when you're stressed out, you want someone to help you immediately. Or at least treat your issue with some sort of urgency. I called two other companies with no call back and finally called Service Pros. Not only was the receptionist knowledgeable but I had someone out to my house within about 30 minutes. And this was after their normal business hours! Jason was very nice and explained everything before and after he was finished. If/when I have other plumbing issues, I'm happy to have found Service Pros because they're all I'll ever use now.

I had an unexpected problem when putting in my new washer. My water valves were leaking. I reached out to Service Pros via Yelp and got a quick response within minutes. Jason was able to walk me through the issue over phone since those valves were new and only had a screw tightening problem. Within half an hour my problem has been resolved!

I would like to thank Juan from Service Pro Plumbers for the wonderful job he did. I was out of hot water for almost 3 months , there was no hot water circulating through the pipes, another Plumbing Co. Came but could not find the problem, but Juan from Service Pro Plumbers came in diagnose the system, found the problem and fixed it in no time. Thanks Juan and Service Pro Plumbers.

Ana, stop lying and saying you tried to contact me via telephone. The only time you tried to contact me was AFTER I already wrote a review. You tried to rectify the issue and the lack of communication after the damage was already done. We had been communicating all through yelp the entire time. I made my appointments with you through YELP! And yes, I tried multiple channels to try to contact you guys. No one got back to me through my yelp message to you, so in addition, I tried contacting the technician as well to get the new part installed. It's called being proactive, something maybe you as the manager should learn. Despite all this, I ended up going with Rite Rooter Plumbing (Discovery Bay). They were able to diagnose where the real issue was instead of playing a guessing game and having all these unnecessary parts delivered. Your company left me with nearly 3 weeks of no hot water. I called this plumbing company who diagnosed the problem and everything was installed and working within 2 days! I see in all your bad reviews all you do is play the blame game and insinuate your customers are the ones at fault. If want to be an effective manager and maintain your business and customers well, learn to take ownership of the issue instead of pointing fingers. Don't forget you are working in the art of customer service, which in that, you have failed miserably. Have a wonderful day.

Juan came out to evaluate mail line block at my business. He was through in explaining my options. Chose hydro jetting per his recommendation. Went right to work and cleared line. Then took the time to show the line in evaluating for further issues. Was worth the extra to have peace of mind for best results, thanks

Had a probable water leak in house and a bad expierence with the city of Antioch water utility. Called service pros plumbers and Jason came the next morning in the time window promised, was efficent in finding the problem with toilet bowl flush mechanisms, gave us alternative methods of fixing problem, gave us cost estimates and time estimates. after we made our choice, the work was done, the problems fixed and the cost was lower than i had feared.  
Put a smile back on my face.  Now I have a go-to plumber in Antioch
Martin