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Rapid Action Rooter

Rapid Action Rooter

Plumbing Service
2851 W 120th St, Ste E, Hawthorne, CA 90250
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Description

With over 60 years of plumbing heritage, our dedicated team members have extensive experience in both plumbing and drainage cleaning. At Rapid Action Rooter, we believe in providing our clients with only the best practices and guarantee a satisfactory experience. We also Finacing through Synchrony Bank. We serve all cities within the Los Angeles area

SERVICES

Emergency Services, Pipe Repair, Toilet Repair, Bathtub & Shower Repair, Toilet Installation, Sink Installation, Faucet Repair, Sewer Services, Gas Water Heater Repair, Drain Cleaning, Sink Repair, Pipe Installation, Water Heater Installation, Drain Installation, Faucet Installation, Garbage Disposal Installation, Gas Water Heater Installation, Leak Detection, ,

Reviews

Martin L.
Martin L.
09/10/2022 12:00:00 SA
Great and quick work. The owner responded quickly to my request and dispatched someone to my home within an hour. These guys are professionals.
S D.
S D.
2/16/2021
So I called this morning because my issue started again. Mr. Mendal came out by 3pm today and fixed my issue. Again great service, communication and guarantee their work. Thank you again
Krystal A.
Krystal A.
9/15/2018
Mandel is five star plumber all the way! He was available to come replace our water heater on SUPER short notice (same day) after we had been going back and forth with our warranty plumber for 4 days... 4 days with no hot water.... anyway, not only was Mandel readily available, he was full of much needed information and recommendations regarding our water heater (we're new homeowners). there was no pressure to buy extras simply good, honest and VALUABLE info. we'll keep him on speed dial for all of our future plumbing needs.
Layal B.
Layal B.
02/02/2022 12:00:00 SA
Rapid action rooter is the best plumbing company we've ever used. We've tried several, but Rapid Action is hands down the best. Mandel was quick to assist when one of our pipes burst on a Sunday morning- he sent one of his guys to fix it within the hour, and then came back later that week to replace our water heater that was overdue for a replacement. His rates were very reasonable, and he was very informative and honest. He did not try to upsell us at all. They also worked quickly and efficiently. We are very grateful to have found Rapid Action, and will absolutely be using them again.
Arturo M.
Arturo M.
3/17/2022
It's understandable why this business has excellent reviews!  100% satisfied! With a 30-day warranty! Mandel arrived early and immediately understood the problem and got to work on a repair. But my five stars are not because of his communication, great service or price, but as a business owner and human being I get the sense he's a good man, doing good work. It's such a rarity these days to find great character and good old-fashion service.  I was immediately at ease with his no non-nonsense approach and sensibility not only about my plumbing issue, but about an insightful conversation about perspective on Life. Inspiration and a plumbing fix, all in one visit! I'm going to fire my therapist and recommend you go with Rapid Action Plumbing (specifically, Mandel, if you're lucky) for your next plumbing need.
Lillian D.
Lillian D.
10/20/2020
Mandel was referred to me by my Son. I called him and he sent his employee Kelly within a couple of hours.  Kelly was wearing a mask and was very kind and professional.  He was able to diagnose my problem and will be back for the major work in one week.
Ash I.
Ash I.
09/10/2018 12:00:00 SA
We noticed our sink leaking last night so I looked on Yelp to see who could come out at night. he returned our call within 20min and came about 10pm to assess the situation, give us an estimate,and let my husband know which part to buy. he stopped by to fix the leak this afternoon after my husband confirmed he had purchased the needed parts. I was not home, but my husband was very pleased with the service received. he was friendly, professional, and I liked that he gave us updates on his ETA. I've never had to call a plumber before so I can't really judge if the price was good or not, but the price didn't seem ridiculous and it was worth it to have problem solved so quickly. highly recommended
Sonia C.
Sonia C.
8/14/2019
Discovered a leak underneath my kitchen sink at 2am today. After calling & requesting quotes via Yelp around 9am 1 of the 1st to respond was Mandel. He was cordial and agreed he could come out this afternoon which was great!! Due to some contrusction on my block, he even parked his truck and walked the rest of the way to me. Once he checked the problem out he said okaaay all done! WoW! And to top it off he was honest enough to not charge me anything as my disposal wasn't screwed on tight enough. What a great plumber! Needless to say I will be using him again for my other work!! Thank you again Mandel!!!
Zainabu B.
Zainabu B.
9/23/2019
I've been working with Mandel for several years now and he always does good quality work. I'm always able to reach him when I call and he can usually come the same day. Very personable and does not overcharge! Since the day I called him (about five years ago), I've never looked anywhere else. An easy five stars from me, thank you Rapid Action!
Gail C.
Gail C.
08/04/2020 12:00:00 SA
My pressure regulator broke and I was left with no water flowing through my home. I called Rapid Action Rooter and Mandel answered quickly. He gave me a quote and set an appointment for him to come over to my place that afternoon. Mandel went above and beyond to make sure that the job would be finished that day so I could have running water again. He is reliable, honest, hard-working, reassuring, kind, and extremely professional. I am so thankful for his assistance and service. I strongly recommend him and Rapid Action Rooter for any of your plumbing needs!
Shaun D.
Shaun D.
08/12/2022 12:00:00 SA
Kelly did quick, qualty work. Kept everything clean, will definitely call Mandel and his team again.
Clavacia L.
Clavacia L.
5/19/2023
It seemed like my entire home was falling apart and the team at Rapid Action Rooters was able to come and save the day. Would highly recommend to businesses or homes. I have used them several times for both and they have remained consistent throughout my entire time using them. Perfect 10/10 all around!
Ben B.
Ben B.
4/23/2021
Mandel is by far one of the best people that has ever helped us when it comes to a house/plumbing issue. He's incredibly knowledgeable and passionate about his work, and he genuinely wants to help you understand what the issue is and how to go about fixing it. He was able to guess our issue within ten minutes while another guy came twice and had no idea. He also immediately connected us with a place for some needed follow-up work and called in himself to let them know we'd be contacting them. I'd hands down recommend this place to anyone.
R T.
R T.
05/04/2022 12:00:00 SA
Mandel and his team were wonderful. I had a kitchen sink clogging issue. I called Mandel and he called me right back. Send his men in about 1 hour. His team showed up on time and they were very nice and courteous. He's hones, fair, and trustworthy.  I highly recommend this company.
David K.
David K.
6/13/2023
Super helpful and responsive, sent someone just a couple hours after I called.  Great person came too. Hopefully I don't need to call again anytime soon but if I do I'll definitely call them first for anything plumbing.
Annie P.
Annie P.
11/15/2019
Didn't have the pleasure of receiving actual repair from this company but Mandell clearly cares about all customers. He was honest about his crew not being able to service my project and not wanting to hold me up. He even recommended other nearby companies that might be able to help. Wish all customer service interactions were like this. Hope to do business with you at some point .
Marilyn H.
Marilyn H.
11/13/2020
They workers were on time and very polite. The owner is very responsive and informative. The job was done very neatly. I appreciated the workers came wearing masks. I will most definitely  recommend this business, and will be using again for future my future needs.
Alfredo D.
Alfredo D.
10/10/2019 12:00:00 SA
Amazing customer service from a genuinely nice person. Cares about the end result, and is very knowledgeable and personable. I would recommend to everyone I know facing plumbing issues. 5 stars!
Veronica Z.
Veronica Z.
7/19/2022
Our tub drain got clogged and I needed someone asap I called and Mandel  was able to get someone out here for me. Ron was my plumber and he did an amazing job! He was quick and efficient, not only does my drain flow better be he gave me advice on what I should do to avoid the same issue and/or an even bigger problem! Thanks Ron!
Morton D.
Morton D.
8/28/2022
I wish I could give more than 5 stars. Mandel came to my home and immediately put us at ease while he quickly and professionally handled the drainage issues with our 2 showers. His expertise, he explained, comes from a family line of dedicated plumbers and you can feel that lineage in his work. He said plumbing is his passion and I wholeheartedly believe him. Support this local family owned business. You won't regret it.
Keith B.
Keith B.
07/02/2022 12:00:00 SA
Our toilet was completely backing up and leaking out of the bottom. I tried to fix it myself with a 6ft auger, but nothing seemed to work. I called Rapid Action Rooter and they tried fixing it the usual way, but snaking the line didn't work. They removed the toilet and discovered the whole area under the bathroom was flooded with sewage. Tony took a look under the house and found the pipes had been completely corroded and cracked with two large breaks in the line. Mandel advised we replace the pipes and prepared a quote immediately. He also called in a plumbing colleague to inspect moisture damage in the bathroom. That night we had dryers in the bathroom drying the walls and floor and Mandel and his team came back the next day and spent all day in the very tight crawlspace under the house digging out and replacing the pipes, which were in a terrible state (see pics). Mandel explained everything he and his team were doing every step along the way. They all have an amazing attitude and I thoroughly recommend their service!
Cheryl B.
Cheryl B.
10/15/2019
Found water all of a sudden all over our kitchen floor and contacted Rapid Action Rooter through Yelp for help. Got in touch with Mandel instantly and he was great! He came over, diagnosed the problem immediately, and discussed the next steps to resolve the issue. Mandel is professional, thorough, and he really made me feel like he would take care of us through this whole process. Highly recommend!
John S.
John S.
09/01/2020 12:00:00 SA
Mandel came same day to replace my Garbage disposal that had frozen.  He keeps replacements in his van and was a nice guy too.
Sean L.
Sean L.
6/19/2019
Great Service! Mandel was very straight forward and wanted to ensure that we were well informed of the entire process. He takes great passion in making sure that his clients are receiving the best possible service, and go about approaching their issues the right way. He is well informed of the craft and did not mind answering any of our questions.
I've had experiences with a number of plumbers who's attitudes were bad, were not clear on pricing, and many have done poor jobs. That was not even a concern here.
He was able to locate our leaking issue and unclog our drain in less than half an hour.
I enjoyed the experience and will be using him as my regular plumber
Gloria C.
Gloria C.
07/10/2019 12:00:00 SA
i needed a plummer that would not take my money and waste my time!  spoke to mandel, my super hero!  mandel did not waste my time.  after i sent pics and explained my on-going problem - mandel gave me great 411 (information!)  5 triple super stars for honesty!  thank you sooooo much!
Harjot P.
Harjot P.
6/28/2021
I called Rapid Action Rooter to unclog my kitchen sink and they did an amazing job.  Within 10 minutes they had snaked the drains and cleared out all the gunk that was blocking the flow of water. Afterwards I had a great chat with both of the plumbers about gardening and making wine.  These guys are great plumbers and even better conversationalists.  I highly recommend.
Dawson B.
Dawson B.
01/09/2021 12:00:00 SA
Came over on a Saturday same day as our call out to Rapid Action Rooter.  They were extremely helpful by getting the job done fast and clean!  If I could rate higher than 5 stars I would! Highly recommended and will be calling back for any future needs.
Trena B.
Trena B.
1/19/2020
I called Mandell around  8:30pm and he rreturned my call as soon as I was hAnging up. Telling him my issues over the phone about a busted main water line, his guys were backed up with jobs and couldn't get to me  right away BUT he gave me a lot of knowledge over the phone about which direction or avenues on how I should try to handle it until he could get to uS if need be. Because it was an HOAA issuue it made more since you go with them. I will definitely keep his info for the future.
Stephen C.
Stephen C.
3/25/2020
Trust.  Having the ability to call a professional who I can trust for honest expertise without trying to take advantage of a situation is everything. This is my second time needing The services of Rapid Action Rooter. On both occasions, they have been extremely professional, knowledgeable and trustworthy. I'm not sure that I will ever be able to use another plumber. I trust them.
Ramon R.
Ramon R.
06/09/2021 12:00:00 SA
Mandel took our call quickly and arrived shortly after. He was kind and very professional and explained  everything  in detail. Made quick work of the blockage and once again practiced safe covid safety. I highly recommend  his services if you have a plumbing  problem.  Most companies  didn't even  answer  when I called . He did and I'm one happy customer.  GREAT PRICE FOR AFTER SERVICES.
CJ M.
CJ M.
8/21/2019
The best plumber in Los Angeles. We called around 12:30 Am to fix a problem with the bathtub. The hot water kept running even when you turned it off. Mandel came out promptly and communicated the whole way through. Works extremely fast and does high quality work. Would definitely recommend him to everyone we know.
Justin H.
Justin H.
09/08/2019 12:00:00 SA
My kitchen sink sprang a leak in the middle of the night. I was freaking out because I I had just moved in and did not have my tools with me yet.
When I called, I explained that the old pipe had corroded and I didn't have the tools to stop it. They told me to take a picture of what was going on and send it to them. I was blown away by how accessible and professional their company operated.
Long story short, they had a lot of work cut out for them when they arrived. I assumed this would set me back quite a bit financially since they updated my system while also fixing the leak. But the price AND the service were both amazing!! Since I'm fixing up an old place that needs many repairs I can't personally handle (and I call myself a handyman lol) I will definitely be coming back to this company!

And the tech, Kelly, was friendly, super fast and informative! Thanks again!
Sharon S.
Sharon S.
07/02/2019 12:00:00 SA
This company did an excellent job & we highly recommended! We are having problems  to our bathroom,sink &  to washer room.
Mandel is the man! He responded in less than 5 minutes, I talk to him tell him about the problem & following day he come out & fix our problem..If we have a problem again we definitely call him again..
Melissa C.
Melissa C.
09/03/2022 12:00:00 SA
We had drain stoppage done at our house and Mandel was our plumber. He showed up quickly and he was super nice and respectful to a full house of kids and adults. He was diligent on getting the job done quickly! I would recommend asking for him specifically when you book an issues with Roto-Rooter. Can't say enough positive things about Mandel! Thank you!!!! 10 stars.
Rich H.
Rich H.
09/03/2019 12:00:00 SA
i thank god every day!! well i double down and thanked him for these plumbers . excellent , efficient,  and now i finally have what i would call my plumbers!! and will recommend them to all my friends and neighbors.  the knowledge is there, and the explanation of the job was like the best. hard to find a biz with this kind of know how.. thank you mr. mandel bishop.  
.
Kenneth B.
Kenneth B.
1/15/2021
A lot of people claim to be 24/7, Mandel is 24/7.  He always has time for a phone call and discuss what you are looking to repair.  Knew my houses issues before he walked in the door.  Took care of all our pipes within 6 hours, fixed our water line to our fridge so our ice maker works.  He piped my water heater and set up a line for my sprinkler system to my back yard.  All within 6 hours.  I still have sunshine and my sons can still do stuff today.  Great team he has working for him.  Will be calling him again with anything in the future.
S S.
S S.
07/07/2020 12:00:00 SA
Mandel and his team are the best. My husband and I moved into an old home and we needed quite a few updates and one of them was piping. Our pipes were probably almost original to the home from the 30's with a mixture of some copper and they were also small. Mandel assured us that he could take care of the job with no problem and start within the week. Our entire water and drain system was redone including adding updated hookups for our washer, dryer and fridge. Our water line from the street to the house was updated to copper and enlarged. Mandel and the team also properly vented our dryer from the crawl space to the opening and changed our kitchen faucet! Whew! That was a lot.
He's very knowledgeable and explains the process as he goes along. I'm a novice so it was helpful. Will absolutely work with Rapid Action Rooter Again!
P.S. I forgot to mention that the teams were very professional and hard working, no one wandered off and Mandel was always reachable.
John B.
John B.
6/17/2023
Anthony showed up right on time when they said they would in my desperate state & was really nice and got me squared away in no time. He put little bootys on his shoes & made sure it was all good, clean, and functional before he left. I would definitely recommend them for your plumbing requirements.
Nakiko B.
Nakiko B.
5/22/2022
Excellent service. We had a clogged tub and Mandel sent his guys out and when we needed extra work besides the tub clog they came back and fixed that issue also. I am extremely satisfied with their service. They are officially my new go to plumbing company.
Tori J.
Tori J.
08/10/2020 12:00:00 SA
Excellent service. We called, Mendel said he'd arrive within the hour and he did. Fixed our issue and diagnosed the larger problem. He wore a mask and he was professional in every way. He is a reliable professional. Highly recommended.
Jimmy S.
Jimmy S.
08/05/2020 12:00:00 SA
Mandel and Kevin came to our house on 2 days notice to replace a leaky valve behind our washer.  I took some pictures beforehand and he brought the parts and the tools and was in and out in 1.5 hours.  It was exactly as he said.  Both Mandel and Kevin came in wearing masks and booties before entering our house.  They were professional the entire time and cleaned everything up before they left.  I definitely found a reliable plumber that I can go to for all my plumbing needs.  Good stuff.
Will C.
Will C.
9/20/2022
I requested a quote from this company for a clogged bathroom sink. Immediately got back to me and told me to call. I gave them a call and they sent out two guys to our place. Initially, we thought it would just be a snake job to clear out the pipe. Ronald and Tony did what they could but due to a faulty pipe combined with the extremity of how clogged it was, they were unable to complete the job.

Ronald and Tony offered to completely refund us even though they worked on the sink for over 30 minutes. Very trustworthy guys and company. I will definitely
Be contacting them in the future if any other plumbing issues arise.
Daniel Y.
Daniel Y.
9/20/2022
While taking a shower before bed, I noticed that the shower wasn't draining and residue had backed out of the drain. Immediately checked all the bathrooms on the same floor and found that sewage had back flowed and there was a clog somewhere. I called Mandel at 9PM and he advised me to shut the water off and that he'd send someone out first thing the next morning since nothing was overflowing. He kept his promise and Kelly and his team came out to diagnose the issue. Kelly and his team was able to flush out the clog and tell me issues about my home's plumbing that I would never have been able to know. Everyone from Rapid Action Rooter knew their stuff and was super kind in explaining the problem. They provided recommendations based on experience and weren't out to take advantage of me. I really appreciated their professionalism and how they were willing to take care of me both in price and quality of work. I can't recommend them enough. I will definitely be calling them the next time I have any plumbing issues.
Lexi Z.
Lexi Z.
02/04/2022 12:00:00 SA
Our toilet flooded earlier this week due to sewer leakage. Thanks to Mandel and the team was available the next day to come check it out. However, I was charged $600 with no receipt or video for snaking the camera and location. He also suggested digging up the ground and changing a portion of the pipe for $8,900. I thought it's extremely pricey comparing to industry standard so I decided to get a second opinion on it.

We ended up hiring another plumber who was able to run the camera, sent me the video and decided that nothing was major and we did not need to replace any of the pipes. I feel that they were much more professional and honest about the situation.

Obviously everyone can have different opinions on the same situation but I was able to save myself thousands of dollars by getting a second opinion.
Anthony C.
Anthony C.
05/02/2020 12:00:00 SA
It started out as a clogged kitchen sink, which prompted me to call Rapid Action Rooter, based on all the positive reviews. Mandel was professional and straight forward, and was willing to discuss options, even when it became apparent that a replacement of the original galvanized plumbing was best versus a simple snake, which would only clear the problem for a little while. Rapid Action Rooter was quick, and you can't beat their transparency and warranty - they stand behind their work. Mandel takes great pride in his business. If you want the job done right, call Rapid Action Rooter.
M. H.
M. H.
11/19/2022
My toilet was stopped up in the guest bathroom and all I could think about was how would I find a reputable, plumbing professional prior to the upcoming Thanksgiving holiday.  After thoroughly researching the Yelp landscape, based on honest reviews, I called Mandel at Rapid Action Rooter. Although it was late in the afternoon he offered to send a crew member after 7:00pm but I had a meeting.  He assured me that he would personally come the next morning between 10:00am - 12:00pm.  Mandel and Dewayne arrived at 10:00am,  punctuality a major plus!  Mandel thoroughly checked my main line to see if there was a blockage but luckily that was not the problem. Dewayne resolved the clog with effective snake action and my toilet was back in operating order.  I will definitely call Rapid Action Rooter again and highly recommend them - Mandel and team are responsive, deliver high quality results, readily available 24/7 and offer reasonable pricing.
Rida B.
Rida B.
8/16/2022
I called these guys for a clogged sewer line. They were very efficient and professional. I'd recommend these guys for any plumbing job.
Jimmy C.
Jimmy C.
6/30/2020
Contacted Mandel for a CCTV inspection. Initially my appointment was at 10, that same morning I contacted Mandel & asked him if he could show up at 930, he agreed. It was so important for the plumber to be there on time as the city inspectors don't wait. He was there punctual at 930. Such a relieve. The inspector was trying to give us a hard time, but Mandel knew his stuff & schooled the inspector on the inspection process. Thank you Mandel.
Roshawn D.
Roshawn D.
07/10/2019 12:00:00 SA
On July 5th we had water leaking from a pipe in our front lawn area on our property in the Los Angeles/Gardena area. First we called Golden State Water company thinking it was from their pipes.  We were told it was from our main water line and that we would need to call a plumber.  I searched Yelp hoping to find someone who could come out as by this time it was after 5.  Found Rapid Action Rooter which was close to our property and saw all the great reviews.  Mandel came out and advised us of the work that needed to be done.  He was not able to start the work that night as it was getting dark and the work that needed to be done was outside.  He told us he would be able to start the work in the morning which we agreed to.  He called around 9 to give an estimated time that he would be there.  Mandel and his worker Tony were very respectful and a pleasure to talk to.  They answered all of the questions that were asked of them and did not mind explaining things.  Will definitely use them again...hopefully not any time soon though :)
Amy S.
Amy S.
4/15/2021
I highly recommend Rapid Action Rooter. Mandel was quick to respond to my message and was able to schedule me in the next day. He was even able to arrive earlier than originally planned which was great because we couldn't use our bathroom. We had tried multiple times to unclog our tub but it was too deep and nothing we tried worked. Mandel was able to fix it quickly and was in and out in no time. Very professional and friendly service and the prices are reasonable as well.
Kevin S.
Kevin S.
6/23/2019
We had a plumbing issue with our home where the water line broke. It was a Sunday morning and we called Rapid Action Rooter and he came by within 2 hours and fixed the issue in under an hour.

I would recommend you giving him a call whenever you have an plumbing issue!
Eliesha I.
Eliesha I.
03/04/2020 12:00:00 SA
My toilet and shower backed up 3 times in one month. After losing confidence in my former plumber,  I decided to hop on Yelp in search of a plumber to fix the issue once and for all.
The first plumber that came out refused to try the snake, stating that his boss doesn't allow him to do so. However, for $1400 he could install a clean out in my yard, then he would TRY to clean out the drain and run a camera. Well, that sounds pretty ass backwards to me so I did a hard pass.

Next up... Rapid Action Rooter. I spoke with Mandel who was too busy that day but offered to come out the next day at noon. He was prompt and very polite. He tried to snake the line but ran into the same  issue as the first plumber so he attached his camera to see what was going on. We saw a hole in one of the drain pipes but the camera, like the snake, got stuck. So, Mandel goes under the house to diagnose the problem. To my dismay my drain pipes were corroded and literally falling apart. After Mandel comforted me after an epic breakdown, he informed me of what I needed and the cost of the project.
We got started replacing my drain pipes the following Friday and he and his team were done with everything Sunday morning. The only reason they didn't finish up on Saturday is because Mandel found an issue with the trap in my bathtub and came back on Sunday to fix it for me. No charge!
We passed inspection the following Tuesday.
Mandel and his crew are professional, neat, organized and qualified.
I gave this man hell in the beginning and he never strayed from being a complete professional. I also paid what I was quoted. He also took me under the house to see the completed installation and point out other things that he'd discovered while working.
I deal with contractors everyday but I must say that Mandel is my absolute favorite. He's my plumber for life!
Amanda G.
Amanda G.
9/28/2019
Mandel and his team were great, courteous, and professional. I just bought an older house and wanted to make sure the plumbing was good. The day before they came I had another company scope the line and they said it would be $11k to fix the pipes and I needed to remove my brand new concrete patio. The video showed stoppage of the pipe at 22ft!!! I called Mandel for a second opinion. He got his camera to 80ft! So glad I called. He reinforced my pipes for a fraction of the price and was done in a day. I will call him whenever I need any plumbing help.
Madison R.
Madison R.
04/08/2022 12:00:00 SA
Responded quickly with two quotes up front. Came quickly. Ron did a great job. Would recommend.
Ky H.
Ky H.
7/14/2023
Rapid Action Rooter was very quick to respond to our plumbing issue. The toilet had started kicking out water from the base which was flooding the bathroom. I called Mandel of RAC and they were able to arrive at our house in a few hours. Mandel and his team were great -- they had shoe covers ready and they wore gloves (I really hate when workers don't wear gloves and they leave their prints on everything because their hands are typically dirty!). They snaked the pipes and sealed the tub since it wasn't sealed originally. They even did a great job cleaning after themselves so the bathroom looked almost spotless. I have used them before and will continue to call on Rapid Action Rooter for all my plumbing needs!
Yvonne F.
Yvonne F.
9/29/2019
Not to be cliche, but if I could give Mandel and Clay 10 out of 5 stars, I would. My husband and I made the mistake of attempting to change our bathtub faucet handle ourselves, using a hacksaw and all other types of great tools that a novice should probably never bring near any type of plumbing (thanks, YouTube). Of course water started spraying everywhere, I couldn't figure out how to shut off the water, I panicked and called Mandel.

He answered right away, showed up on my doorstep in less than 30 minutes, and set me up with my new faucet and handle. All on a Sunday evening.

I'm new to home ownership so was expecting to be slightly robbed for an after hours job. But no, Mandel was fair, honest, quick, knowledgeable, and explained everything to us along the way.

I have found my plumber for life. I can't even begin to say how highly I recommend him, do yourself a favor and don't bother calling anyone else.
Casey O.
Casey O.
1/16/2019
Last night, the valve stem on my shower broke and I was unable to turn off the water for my shower. I called around to a few 24 hour plumbers around midnight and within a few minutes after leaving a message, Mandel called me and asked what the problem was. I was then able to easily set up an appointment for the following morning for an emergency valve repair. Mandel and Mark were able to gauge what they needed with a few photos that I provided and were really efficient in fixing the issue. On top of that they were 30 minutes early!
Gloria W.
Gloria W.
01/12/2020 12:00:00 SA
We had a huge backyard drainage problem...flooding every time it rained.  The only way to remedy it was to trench the entire length of the side yard to the front of the property.  We thought this would take days, but Mandel brought a crew of 9 workers on a Sunday and finished it that day!  It was massive job, replacing the broken pipes compromised by tree roots, with larger, more durable material.

We originally hired him to unplug our master shower drain, which two other plumbers could not do. Kudos!

But we have been waiting for them to complete work in other sections of the yard, and have not heard since ...
Claudia M.
Claudia M.
06/02/2019 12:00:00 SA
Great job! They were quick and affordable. They explained everything and were able to fix my problem.
Monica C.
Monica C.
4/26/2021
An awesome experience.  Showed up on time, was very professional and friendly.  Loved Mandel's personality.  He left me feeling as if I was in good hands.  Would hire him again in a flash.
Daryl W.
Daryl W.
9/14/2022
Quick response and realized one of my problems was a simple tightening and didn't try to rake me over the coals. Will definitely be calling again. This is my new plumber.
Roger D.
Roger D.
1/15/2021
Prompt response to my yelp message, a follow up phone call, and the actual service. Mandel is very friendly, knowledgeable, and takes the time to explain what he is doing. Drain cleaning went great. Highly recommended.
Rebecca W.
Rebecca W.
09/06/2019 12:00:00 SA
I messaged Mandel from Rapid Action Rooter through Yelp on a Friday afternoon and he responded within minutes. I texted him photos of the needed repair and he gave me an estimate. He promptly sent one of his guys, who was able to get the replacement part on the way to safe time. The gentleman that fixed it was courteous & thorough. Mandel's quote was also very competitive. I would highly recommend him. Thank you again Mandel!
Lauren A.
Lauren A.
10/18/2019
Mandel answered his phone early on a Sunday and arrived at our property right away. He was quick, professional and offered more than one solution and suggestion for the plumbing issue I was having. I appreciated Mandel's prompt service.
Carl M.
Carl M.
10/09/2022 12:00:00 SA
I called because I noticed my sewer clean-out cap was off and an absolute mess was surrounding it. Called Rapid Action Rooter on a late Saturday morning and Mandel (the owner) came out to check everything. I was anticipating a snake clean out after going through this a few times but the camera revealed much more damage. I had to replace a section of the pipe near the sidewalk. You can basically say there was a tree inside the pipe cracking it from the inside. I was on my way to major damage. Previous companies provided patchwork remedies while Mandel and his crew took care of my issue within a few hours. It was major work and they took care of everything after explaining what needed to be done and walking me through each step. Super dependable, super professional. Rapid Action Rooter is now my new go to for all my plumbing needs!!!!!
Ruben B.
Ruben B.
7/16/2023
It was Sunday night and had just finished watering the lawn. The backyard faucet would not close. I kept calling plumbers and were not available until the next day. I was very thankful to find Rapid Action Rooter. Mandel did not hesitate to come to Downey from Hawthorne. Replaced two of my faucets in no time. I will be recommending them to friends and family.
A W B.
A W B.
06/04/2019 12:00:00 SA
Exceptional Responsiveness and Workmanship!

Entire sewer main line replaced by master plumber Mandel and his Rapid Action Rooter team. They were extremely courteous, punctual, neat and well organized throughout the entire process. Last but not least, when the project was completed there was little sign that any repairs had been done. Great Job!
Edward W.
Edward W.
12/17/2021
I called some other guys and they spent 5 mins, gave up, and then suggested we tear all the piping out at a cost of over $4K.  Call Rapid Action instead and they cleared the clogged drain right away.
Geoff S.
Geoff S.
9/24/2022
This is my second very good experience with Rapid Action Rooter. Mandel and his team are first rate. Both times I've used them they have sent somebody out the same day, both times on weekends. Today, we needed help with a clogged bathtub drain. Kelly came out and made quick work of clearing the line. And he's a very pleasant guy as well.
Jodie H.
Jodie H.
7/21/2021
Replaced our waste disposal within 24 hours if me calling. Efficient, reasonably priced a Lovely guy who knows his stuff.
Susan M.
Susan M.
11/24/2018
Saved our lives!  Super nice and friendly to talk to. We had a tiny emergency, but nonetheless he treated us with priority.  Came over at the end of day to help us with our tub.   I highly recommend!
A H.
A H.
6/27/2021
HONEST

Mandela of Rapid Action Rooter recommended Patrick Jones, a technician that works on boilers -- very different from one who works on a water heater. Mr Jones has over 40 years of experience, and is VERY VERY HONEST.

He came to service our boiler at 2:30am after he had a job in Victorville, 1.5 to 2 hours away. Previously, I had another boiler company come out and play a bait-and-switch scheme. The other guy either lied or was very inexperienced (ie 3 years vs a tenured 40 years) and said we had to replace the gas valve 1. Also, I sent him a YouTube video on resets but really you and I can do if you remove the first top 2 covers.

Mr Jones coached me to ask him if he was getting 24V in and the guy lied straight in my face and left the gas off. Then his partner Brittni, sent over the estimate after he left so of course they would be charging a lot for the rush-hour traffic.

When Mr Jones arrived, he brought a new gas valve 1 just in case to test and replace, but this was not the problem and was confirmed by another Technician.

Mr Jones was correct in his assessment that the module had to be replaced and the igniter as well. Unfortunately, he called 3 places and couldn't pick up the part. He was very transparent to tell me that Howard Industries had the part. This brand, Laars Therm 2 is a difficult supplier and I would not recommend it. We have had this boiler inspected quarterly, which did not prevent this repair. The last time we had it inspected was March 8, 2021 and 3 months later, we had to replace 2 parts, the brains called the module (approximately $370 to $395) and the igniter (approximately $70). The last time our regular boiler technician came, they charged us $277 for a 12-minute repair and $250 for an inspection. Unfortunately, Laars parts have an issue with supply as two technicians had to call 3 different places for 2 parts. That's 6x folks, a real waste of time but probably the way these boiler companies stay in business.

I will definitely work with Rapid Action Rooter again, specifically with Mr Jones, an amazing technician, who is HONEST.

photos below: gas valve 1 that Mr Jones brought, Module, Igniter, the gas valve turned off by the inexperienced technician, and Mr Jones. I really hope the new AI and ML technologies help these smaller vendors and Mr Jones out, like alerting us that it is time to change the igniter (ie need to change that every 18-months).
Sara S.
Sara S.
7/30/2019
We had a plumbing emergency today where we could not turn off the hot water in our shower. I called Rapid Action Rooter, and Mandel was here right away. He quickly solved the problem. Very professional! Highly recommended!
Derrick B.
Derrick B.
6/18/2023
We cant thank the plumber Mandel enough for coming to fix our sudden broken, busted kitchen faucet today on Sunday which was also Fathers Day.
He answered my call immediately, was totally professional and talked me through what to do until he could come 2 h later.
Mandel was able to fix the issue and saved our Father's day dinner plans.
His fee was very fair and he provided the best customer service and advice I have ever had from a plumber, especially on a holiday.
He is my plumber from now on!
Highly Recommend.
Whitney A.
Whitney A.
07/01/2019 12:00:00 SA
Messaged them via Yelp and they responded promptly and came to unclog my bathroom sink and shower drain. Great customer service and their services are at a reasonable price. I would definitely recommend !
Sunshine S.
Sunshine S.
11/06/2020 12:00:00 SA
My upstairs toilet overflowed into my downstairs bathroom. I call Mandel at 8:00 A.M. He told me he would be at my home between 10 -11. He called me to let me know he was running late. Once he came to fix the matter he educated me on some safety facts. Very knowledgeable, kind and helpful. Thank you for the knot and the help.
David B.
David B.
9/13/2022
Quick response from Mandel when I called late at night, very friendly and took the time to actually explain what the problem was and how they were going to fix it. Had to have main sewer line worked on. I really appreciated the attention to detail by Mandel and his crew. As soon as they diagnosed the problem, they were able to begin the job immediately with minimal disruption to us. And when they found another related issue that wasn't apparent at the start, Mandel didn't try to up-charge me for the extra work. And when they were finished, aside from the new clean out access they installed in the driveway, you'd have no idea they had done any work. The crew cleaned up the work areas to the point that they left no trace of themselves ever being there, digging up our yard and driveway! In the end, Mandel has gained a new loyal customer, I'll be calling him for all my plumbing needs in the future.
Darius P.
Darius P.
2/16/2022
They came out quickly and were very nice and professional. Got the job done efficiently and pricing was far. Recommended.
Sam T.
Sam T.
10/29/2020
If you are looking for a plumber, Mandel is your guy! Very friendly and accommodating! He was able to come to our house to unscrew a stuck bonnet ring on my shower valve within hours that I contacted him. I understand most plumbers would charge close to a hundred dollars for any work being performed, but he charged me less. He and his apprentice got the job done in an instant and I am happy that I gave him a call.  He is quick and reliable. I now have his business card magnet on my fridge and he would be the guy I call for any future plumbing needs.
Leslie D.
Leslie D.
08/09/2018 12:00:00 SA
Great service! Mandell and his team are extremely experienced and knowledgeable! I had a pipe break and the Rapid Action Rooter team showed me problem and provided me with a long-term solution.
Heerak C.
Heerak C.
9/14/2021
Mandel the owner of this company was incredible! He and his team came out to repair my sewer lines today. Mandel explained everything clearly that needed to be done . His customer service, passion and commitment to what he loves to do shows. I am usually skeptical when I see nothing but 5 stars but in this case well deserved for what he did for me. I recommend him for any plumbing issues you may have.
Kevin S.
Kevin S.
7/13/2022
On 7-11-22, I had a problem with a sink inside a rental unit I have. I've used Other Home Warranty Companies But most were ( SubPar) and never came on time, nor did they complete the work as instructed.
So I looked and tried (Rapid Action Rooter) a local Rooter Company. Like 123 I received a call back, then I sent a pic of the sink problem. Within a short period of time a trained plumber responded to the unit and checked the sink. The owner told me how I could save money, and instructed me on what I needed.
I followed his instructions to the letter and did save (MONEY), They were FAST-COMPLETE and ON TIME.... Thanks Rapid Action Rooters, I'll be using them again...(5) Stars from ME K.B. Study
AnnMarie S.
AnnMarie S.
08/10/2019 12:00:00 SA
We had a frustrating day when a dryer was delivered for installment. Found out a gas valve was missing and they couldn't finish the installment. We called around and thankfully Kelly from Rapid Action Rooter was able to come out quickly and help us out. He was kind, patient, and even funny which we needed after a long day.
AshPott S.
AshPott S.
10/12/2020 12:00:00 SA
Called these guys yesterday to snake the drain cuz the toilets weren't flushing. They came and charged $165 to snake the drain. This morning less than 12 hours later the showers are flooding. Called them again and they told me that they would charge $100. The showers were fine before they came and now less than 12 hours later I'm having another problem. It makes me sad to write this, I really liked these guys and was planning to give them a bigger job next week but they seem like money grabbers. I wish things were different but I'm totally disappointed. Now I have to call someone else smh
Chandra G.
Chandra G.
8/24/2019
I had a water leak in my tub -so I called Rapid Action Rooter and Mandel came the next day. It did not take him very long to finish the job. He was very nice and professional.
Alan R.
Alan R.
12/07/2020 12:00:00 SA
I needed to replace a couple water shut off valves under my kitchen sink. Mandel was able to service my townhome, unlike other plumbers I called and his quote was reasonable, so I decided to go with him. He was in and out in a matter of no time, and even provided me with some helpful tips on how to install an under water filtration system. Mandel was super friendly and did great work. I highly recommend Rapid Action Rooter!
Keith B.
Keith B.
7/15/2022
I had a clog in my main sewer line as a result of root growth in the original clay piping from the mid 1950's. I contacted Mandel who has been my plumber for past 3 years. As usual Mandel promptly responded and sent one of his plumbers out to diagnose the problem. After discovering the problem, Mandel sent his crew out and replaced my main sewer line from the county sewer connection all the way under my house connecting to all of the drain pipes, and added an easy access clean out on my front walkway. Also, Mandel's crew replaced all of the old original cast iron drainpipes underneath my house. Mandel and his crew are friendly, courteous, professional, and clean. Mandel kept me informed throughout the entire process of the project, and his guys even had me watch a monitor as they ran a camera through newly re-lined section of the main sewer line. I highly recommend Mandel and his crew to handle any of your plumbing problems.
Mark L.
Mark L.
04/11/2021 12:00:00 SA
I'll stick to some key points:
Very easy to work with
Came on time wearing a mask
Extremely experienced and helpful
Taught us about what we needed to know to change our pipes in the future and what to expect in the long term
Fast at every step but never rushed. Took the time to not just undo an old clog but ensured it had much higher flow from both the sink and the drain than before we moved in - snaked the drain multiple times including all the work to open the pipes after replacing our access pipe!
Very reasonable price with many payment options
Would definitely hire again.
Leslie R.
Leslie R.
5/31/2019
The process was very easy. He was prompt, professional and quick. We called early in the day and was able to come the same day to fix our shower. Mandel was efficient and very pleasant to meet.
R H.
R H.
02/02/2022 12:00:00 SA
I would highly recommend Rapid Action rooter. The company name stands behind the service. Mandel responded to my online inquiry within minutes and was at my house within 45 min of our phone consultation. Problem resolved with no problem!!
Ken F.
Ken F.
8/21/2022
We had an issue with the garbage disposal drain which backed up into our bathroom. I called and they took my information and called right back to say someone would be here within 2 hours. Kelly came around 1:15 after the call and fixed the issue within 20 minutes. He was very nice and professional. I would absolutely use Rapid Action Rooter again! Thank you!!
Greg K.
Greg K.
11/10/2020 12:00:00 SA
Mandel is fantastic, fixed my dishwasher clogs, bathroom sink clog, disposal adjustment all for an incredible price. Great guy to boot, get some gardening tips from him, man has skills. Rennessance guy. Definate go to plumber in the future. Call him.
Bee R.
Bee R.
04/07/2019 12:00:00 SA
Where do I begin... it was a Sunday evening (8ish) when my toilet and shower began to back up. Lord who am I going to call this time of night that will be able to come out and rescue me. I did a google search for plumbers open on Sunday evenings near me and got back 2-3. So I began my search and 1 never called me back (thank God for that) the other said his van had just been stolen and the third.. well this is where Mandel comes into the story. I called and he answers, I explained my problem and he says I'll be there after my next job. He got there within the hour. He ran the snake and quickly realized that there was a bigger and more serious problem. He offered to run the camera down the line (for an additional fee) which was not just worth it but very necessary. He showed me where the problems where (plural) and after a thorough discussion we concluded that the work needed to be done. He was in and out in a matter of a day and a half. They are extremely professional and they take amazing care of your property while working there. I would recommend him to ANYONE. He is an honest, family man who is carrying his grandfather's legacy.  What I take away from this experience and leave you with, is that if you want an HONEST, CLEAN, PROFESSIONAL... RAPID ACTION ROOTER is who you call! Thanks Mandel we have found our forever plumber.
Brittany P.
Brittany P.
1/28/2023
Our garbage disposal has been busted so we reached out and got a quick response. All I needed to do was send a picture of what we had under the sink and they arrived with a new disposal and installed it quickly same day! Couldn't have been more convenient!
Donna W.
Donna W.
12/12/2020 12:00:00 SA
We called Rapid Action Rooter on a Saturday with a semi emergency and Mandel came over right after he finished his other job. He was fantastic and fixed our blocked disposal in our kitchen sink that was backing up. He wore his mask and was super professional. He is a really great plumber and a genuinely a great guy who is passionate about his job. Great guy, great family owned business, you can't go wrong calling Rapid Action Rooter. Thank you Mandel for a great job today and we will be calling you again for any plumbing problems we have in the future.
Kevin B.
Kevin B.
12/04/2018 12:00:00 SA
Initially, I had called Mandel to come by and clean out my sewer line which had backed up.  Unfortunately, my sewer pipe had begun to decay with age and was breaking down in a number of places.  Using his camera, Mandel showed me the exact areas where the deterioration was occurring. He was honest and gave me the his opinions about what options I had in front of me.  I made the decision to have him and his crew do the work and I can say it was one of the best decisions I have made in quite some time.  He and his workers were on time, courteous, clean and helpful.  I have already referred Rapid Action Rooter to other family, friends, and associates...and I will most definitely use him again.
Danyelle S.
Danyelle S.
3/30/2019
Soo, where do I begin... I had experienced a debacle with a temperamental front bathroom toilet for three weeks  .
The only solution was to elicit the advise of a plumber. After reading the reviews on Yelp, it was clear there was only one person for me to call. Mandel was scheduled to arrive at noon the following day, he was more than prompt. He was at the house by 11:45am.
Mandel was very courteous. With his trusty snake and camera in hand, he was  prepared to remediate my plumbing woes . Throughout the process of elimination, he showed pride in his work and continued to forge forward until he rendered the deemed solution.
Mandel answered all of our questions. He was able to supply a resolve that would give us a piece of mind . We definitely would refer him to all of our neighbors!
Linda S.
Linda S.
1/13/2019
Mandel has reinstated my belief in quality service for an equitable price AND delivered with honesty & integrity.  I'm currently recovering from a serious leg injury, thus, walking is still difficult.  The toilet in the master bath backed up & nothing I did remedied the situation.  As is so often the case, this occurred on a Saturday in the early evening.   My options were to risk navigating down a dark hall to the other bathroom should nature call in the middle of the night, or call for help.  I grabbed my phone & hit the Yelp app.  When I see a company or service that has multiple 5-star ratings, that's who I call first.  I called Mandel, explained my situation, and he rearranged his schedule in order to get here ASAP to fix the problem.  He was prompt, courteous, and the issue was quickly remedied.  He will be my go-to plumber from now on, and I highly recommend his services!
Monique D.
Monique D.
7/15/2023
Quick to respond, reasonably priced (especially for a quick weekend response). Had a slight problem after they left, but they were prompt to respond and fixed the issue. Will definitely use them again.
Thaddeus P.
Thaddeus P.
9/24/2019
I called Mandel Bishop who got his guy Kelly over to my place in an hour to snake a drain that Roto Rooter failed and advised to have the pipe replaced which they don't contract for.  Mandel said before they estimated that job [which he COULD do] they would attempt the snake.
Good thing too.  I now have a contract with Rapid to come and do the 'whole house' and will do that once a year from now on.  Look no farther Ladies and Gentlemen.
Kendra R.
Kendra R.
08/02/2018 12:00:00 SA
I called Rapid Action Rooter after seeing such great reviews on Yelp and I am so happy that I did. Mandel (Owner) was an absolute pleasure to work with. I called late on a Wednesday night and Mandel promised to be at my rental property within an hour. He was timely, knowledgable and handled the problem within 30 minutes. I would definitely use Rapid Action Rooter again and refer Mandel to anyone looking for a reliable and trustworthy plumber. His rates are fair and he has 24
hour service.
Rebecca A.
Rebecca A.
09/03/2019 12:00:00 SA
I highly recommend Rapid Action for your plumbing needs. Mandel answered my phone call and was at my house in just a few hours. This was very convenient for me, a working mom who doesn't have time to deal with a lot of back and forth with messages. He fixed my clogged sink in a jiffy and its draining perfectly. On a personal note, Mandel conducted himself in a professional manner and has a kind and friendly personality.  I plan to call back again for any future plumbing needs.
Dwayne I.
Dwayne I.
12/08/2022 12:00:00 SA
Mandel and his team worked through the night to get the job done toilet was backed up bad, Mandel checked out the main pipe outside of the house with a camera that showed the problem and there it was roots in the pipe it was so bad the pipe was collapsing I looked and seen everything with my own eyes so. So they replaced the old pipe with a new one in efficient time cleaned up everything when they was done like no one was even there , Mandel communicated with me the whole time letting me know what was going on while the work was being done great customer service and employees are great will definitely use Rapid Action Plumbing again and I will refer them to friends and family I appreciate it.
Gg T.
Gg T.
07/11/2023 12:00:00 SA
Fast response, quick assessment, and quality work!  I called Rapid Action Rooter because of a leak under my bathroom sink.  When they arrived they traced the leak to the sewer and discovered that there was water damage in the walls. They continued Ti assess the situation and kept me informed every step of the way, by showing me the problem areas and explaining what happened.  Ron brought in his team and quickly cleared the damaged wall and set up fans and dehumidifiers.  

Once it dried Mandel and his team got to work and replaced the pipes.  As we were closing out there was one, seemingly minor drip, so Mandel and his team went back to work to find out what happened. They discovered poorly installed pipe in the shower - they got the part and spent another two hours to fix it!  They are super!  They do it right the first time!!!
Amanda H.
Amanda H.
11/20/2019
A friend recommended this plumbing service and after speaking to Mandel (who is very communicative and upfront about pricing) we had Kelly out at the house today to help us with a clogged toilet - he was right on time, charged less than the quote and was extremely professional. He diagnosed another plumbing issue we've been having and we hired him to fix it! We are very impressed with this company and will use them again!
Karine K.
Karine K.
09/04/2019 12:00:00 SA
Mandel from Rapid Action Rooter helped me in an emergency situation.  When I called panicking about a bathtub faucet that would not turn off, he rearranged his schedule to make a stop at our house first.  He was able to assess the problem quickly, had the correct new part to replace our broken one, and snaked the drain as well.  Even though he needed to be at his next job, he looked at a few other plumbing problems at my request, gave me estimates and explained what to expect when we call them next to fix the remaining issues.  He and his partner Mark were friendly, courteous and knowledgeable.  Thank you, Rapid Action Rooter!

UPDATE: The very same night, when my husband texted him about an issue with our water heater, he spent 30 minutes on the phone with him to help diagnose and fix the problem!  Now that's great service. We will be sure to contact Rapid Action for any future plumbing needs...
Veronica K.
Veronica K.
1/26/2022
Our kitchen sink got clogged on a Friday night. We called one company first thing Saturday morning, they came out at 9am. We thought it'll be fixed in an hour since it was a simple clog. Wrong! They were here for almost 6 hours and still weren't able to fix it. We decided to call Rapid Action for a second opinion. Mandel answered right away, I explained the entire situation, he knew exactly what was going and was able to send someone out within an hour or 2. Ron worked his magic and was able to fix the clog. He also replaced our kitchen faucet. I will continue to use this company for any future plumbing issues. They are reliable, professional, and most importantly, honest. I highly recommend them!

Thank you guys!
Reza S.
Reza S.
6/16/2020
Anthony came out quickly on a Sunday evening and helped with quick and amazing service. Thank you.
Warren S.
Warren S.
8/30/2023
Very responsive. Came and fixed my sink the next day on time. Great communication throughout. Strongly recommended.
Chris A.
Chris A.
06/09/2020 12:00:00 SA
I spoke with Mandel 10:00pm I was shocked to get an answer he has very helpful in resolving my gas leak near my dryer
Jeff H.
Jeff H.
8/16/2020
Hey this is my guy moving forward. Mandel makes good help easy to find. He just talked me through fixing my own sink, over the phone, during COVID, on his way to another job, then twice refused to accept a tip. You looking for a plumber with integrity? Don't be a dummy. Mandel is your guy. Call him now.
Kyle T.
Kyle T.
6/20/2023
Mandel and his team came out to cap a gas line. I had a moving target schedule and they were communicative, professional and upfront about costs. When we confirmed a time, Mandel gave an accurate ETA as well as an accurate scope of how long the work would take. This was helpful to plan my day since I had to come home from work for it to happen. They also cleaned up the drywall dust from cutting into the wall which is super appreciated. I'll be calling them next time for sure.
Alex R.
Alex R.
03/09/2021 12:00:00 SA
Great experience from start to finish. It was easy to schedule time with them, and they were incredibly helpful and quick during the entire process. Would definitely recommend and use them again!
N P.
N P.
7/24/2020
There's nothing worse than having an unexpected fully clogged sink while in the season of summer flies and young kids running around needing to be fed every hour on the hour -- add in all the pandemic extras, and you had me and my mood this morning.  

My regular plumber was not available, so I popped onto Yelp and sought out all the highest reviewed options and found Rapid Action Rooter.  Mandel replied immediately after I reached out for a quote and let me know that while he didn't have anyone at that very moment, I could check in with him later if I hadn't found anyone else and he'd be sure that he'd have someone by before the end of the day, even if it meant him himself.

Well Mandel himself came and was in full Covid gear -- a mask and gloves and an ease to making it all work.  He had my sink snakes and working in minutes, gave compliments to my little girl who kept skipping in to say hello and had enough time at the end of a very long to tell me more about his business he started at 19 years old and how meaningful the work continues to be for him.

What a respectful man to meet and to work with -- there's nothing more comforting in this very difficult time in the world to connect with the faces of the kind, hard working individuals that make it a point to show up for you -- and well past their dinnertime to boot!

Thank you, Mandel!  Wishing you continued success in business and life!
Zach T.
Zach T.
07/11/2023 12:00:00 SA
Rapid Action Rooter is a true lifesaver!

We recently found a leak causing mold and required demo to discover. With a newborn at home, having the water shut off was a big problem. Mandel responded immediately and came by late afternoon / early evening, fixing the cracked pipe cap. His swift action and expertise were remarkable. We are incredibly grateful for their prompt and efficient service. Highly recommended for any plumbing needs!
John V.
John V.
06/10/2019 12:00:00 SA
One of the most important lessons I've learned as a homeowner is knowing when to call the professionals to handle a repair. My experience with Rapid Action Rooter fortified this lesson, and introduced us to our new forever plumber, Mandel Bishop.

We had a slow drain in the shower and tried the usual DIY methods to clear the drain to no avail. After reviewing several vendors on Yelp as we usually do before selecting one, I read and was intrigued by all of the solid and very positive reviews for Rapid Action Rooter and decided to give Mandel a call on a Sunday instead of waiting the following day, and I'm sure glad that I did.

Just as you've read in other reviews, Mandel picked up the phone right away and he gave me a brief phone consultation and a diagnosis of what he suspected based on my account might be the issue. He was at another job at the time and he gave me a reasonable estimate for when he'd be able to get to us. As it turned out, the job Mandel was at before ours ended up being a bigger issue than anticipated and I was very impressed at Mandel keeping me updated on his timeline as it shifted ever so slightly.

When Mandel arrived on site, he was very professional, very courteous, and took exceptional care to carefully assess our plumbing and the issues we were experiencing. Mandel also utilized a camera to not only diagnose the issue but to also show us what was going on underneath the house. Just as Mandel had suspected on the phone we were facing a slightly larger plumbing matter than a simple clogged shower drain.

Mandel made sure we understood what was happening with our home, what our options were, and best of all his recommendations on how best to handle the work. I can't stress enough that Mandel is great at communicating what's going on with your plumbing at all phases of the job. He's never bothered by clarifying questions and is always happy to make sure you're clear on what's going on at all times.

The very next day, Mandel and his crew arrived on site to carry out the relining of our main sewer line with minimal interruption of our water use (less than 20 minutes) while also taking time to show us each step of the process so we not only had peace of mind about the repair, but we also came away more educated about plumbing and about our home.

Mandel's whole crew was polite, professional, and always busy with something related to the job. Mandel is also always on-site to supervise the work being carried out, which hasn't always been our experience with tradespeople and it definitely makes a difference. When all was said and done, the job site was meticulously cleaned and they got the whole job done in one day!

Rapid Action Rooter is the plumber you're looking for. Mandel is all about doing the job correctly the first time, and he's the last plumber you'll ever need.
Vaughdrea H.
Vaughdrea H.
10/05/2021 12:00:00 SA
All the 5-star reviews on Yelp for Rapid Action Rooter are well-deserved! I had a main sewage line blockage that caused black water to flood into every drain of my home. I spoke to Mandel who sent over Ron within the hour. Ron was very courteous and professional as he snaked the drain and assessed the situation. He called out Mandel who educated me on exactly what the issue entailed. It was evident from the beginning of our conversation that Mandel has a wealth of knowledge and I felt completely comfortable listening to the options he presented to me. Ron and Mandel worked well into the night digging a trench and replacing a corroded portion of my sewage line. The next day, he sent out Luis and more of his crew to assess the rest of the line. We found the line to be compromised in multiple areas and the team spent most of the afternoon wrapping the sewage line. Once completed, the line flowed smoothly and my family and I felt a peace of mind that no one can put a price on. I'm very thankful for Mandel and his crew - they were honest, reliable and professional Thank you for taking really good care of us!
Lizsl S.
Lizsl S.
02/03/2021 12:00:00 SA
Mandel and his team were great! Super helpful, professional, and great communication. I highly recommend. It was a great experience to work with.
Fernando G.
Fernando G.
11/07/2022 12:00:00 SA
Our main sewer line was clogged due to a city-planted tree's roots entering the pipe, causing every drain in our home to stop working. This happened late at night, so I started calling plumbers and reached Mandel at Rapid Action Rooter. Mandel sent out a crew right away and they quickly hydro-jetted our sewer line. His crew were professional and efficient, and so we then hired them to re-line our sewer line.

The crew arrived on time and consistently communicated the process with me, showing me the roots that were present in the pipe and how they went about relining the pipe. Again, everyone on the team was courteous and communicative--I could ask questions and get answers without feeling like I was imposing on their work.

Their professionalism and efficiency was top-notch. I will definitely call Mandel and his company whenever we need a plumber!
E. M.
E. M.
4/27/2021
Very disappointed with Rapid Action Rooter after reading all the supposedly good ratings they have on Yelp. I now wonder if they are fake. I called yesterday, Monday, at 2:38 p.m. and spoke to Mandel to get an estimate on the plumbing work that I need to have done. Mandel spoke with me briefly regarding my estimate  and then told me to text him my info since he was under a sink working and he would call me back when he was finished. I waited and waited, that was at 2:38 p.m yesterday, Monday, and it is now 11:00 a.m. the next day, Tuesday, and I haven't heard anything from Mandel. No problem, I will call one of his competitors and pay my money to one of them. He should remove the post from his advertisement that says, replies in about 10 minutes.
Marie A.
Marie A.
7/27/2019
First, Mandel's communication was exceptional. He called me back quickly even though his day was busy and kept me updated on when he was coming to my place. Second, I had a couple jobs to do in my place and he was honest with me in telling me what I was requesting was unnecessary and showed me how to take care of my situation instead of having him do work that never needed to be done. Third, he came in and handled what I did need help with and told me how I could take care of the situation later to save money. He pulled this part of my tub out without damaging the drain itself, even though it was wedged in there. Thank you Mandel for your work and your honesty.
Nancy S.
Nancy S.
7/17/2023
My plumbing went crazy at about 10 pm. I called, and Mandel was here within minutes. Great customer service. He really takes his time for his customers. A job very well done. I would definitely recommend to all my friends and family.
Jean K.
Jean K.
8/22/2022
Mandel called back immediately and was at my house within the hour. Very clean, kind and quick! Anytime we have a plumbing issue he's the guy! Thank you so much!!!
Thomas W.
Thomas W.
5/21/2019
I recently moved into a new home and needed the sewer system repaired. It was a MAJOR job to have the pipes replaced and relined. Mandel came and handled it with no problems. He and his team showed up on time, did a GREAT job on the project, they were professional, courteous and Mandel is extremely personable. We talked quite a bit and not only is he a great man, I could tell he really cares about his profession. That shows in his work! If I ever need any plumbing work done in my home Mandel will be my first call!
Aracely M.
Aracely M.
6/28/2023
I called Rapid Action Rooter and spoke to Mandel, this being on a Sunday afternoon!  He was at my home in 30 minutes!  Was very informative in giving me the consult and price was very reasonable.
Was set to come the following early morning to connect a fridge valve.  He was there early and the project was completed promptly.  Would recommend them to anyone that wants or needs the job done!
Elizabeth L.
Elizabeth L.
08/06/2019 12:00:00 SA
Thank you Rapid Action for helping my boyfriend parents plumbing issues... we call you on a Friday morning and you where there that same day. We sooo appreciate that! We didn't expect for it to be such a big work, but you explain everything step by step and made my boyfriend parents comfortable, and after a 2 day work you even brought them some collard greens and plant some. Thank you for your amazing work.
Hector G.
Hector G.
3/16/2019
Sent them a message through Yelp, and head back from Mandela soon after. I gave him a call and he said he could be at my home within an hour .  Mandel's service was great.  He was very polite and professional, and was able to clear our stoppage pretty quickly.  I will definitely use them again if I run into any plumbing issues in the future.
EddMichelle C.
EddMichelle C.
9/21/2022
My garbage disposal needed to be repaired and I called Rapid Action Rooter. I spoke to Mandel and he gave me a quote and had a technician out the very next morning. My technician Kelly was absolutely wonderful and installed my new disposal perfectly. Mandel called me right after the installation was completed to ensure everything went well. I will absolutely call Rapid Action Rooter again for all of my plumbing needs.
Darren R.
Darren R.
06/11/2019 12:00:00 SA
The night before my sons 5th birthday party with over 60 guests our sewage was backing up into our master bathroom!  Sunday morning at 9am I called several plumbers to try to get a fix done before our party, and Mandel came out and saved the day!  He brought in larger snakes, and even left for an hour to grab a hydro jet because the roots were so thick in the sewer line that nothing was able to get through.  Mandel kept saying he wouldn't be able to sleep at night knowing this wasn't cleared before the party.  He did a great job and saved the day.  I was very impressed by his professionalism, and knowledge and would absolutely recommend them for any plumbing needs.
Ian M.
Ian M.
12/29/2021
The owner was responsive and the technician Ronald was great. They snaked my drain pipe and the line is clear. Highly recommend.
Lance B.
Lance B.
10/01/2020 12:00:00 SA
I called Rapid Action Rooter because my sink kept gurgling (so weird). It started off being once in a while, then I'd hear it randomly multiple times while watching Netflix. I thought, This can't be good.. I reached out to Rapid Action Rooter and scheduled a plumber to come out at 2:30pm the next day. The next day, I got a phone call around 9:30am from their dispatcher stating they had an opening in my area! The plumber (Kelly was his name) arrived shortly before 10am. He was professional, kind, and wore a mask. He explained what he needed to get done (take apart the drain) and, after diagnosing the problem, told me the estimated cost for snaking the line. We agreed and he got it done in about 15-20 mins. There was SO much crap in the drain line (I'm the bottom floor of a four story condo). He explained that my upstairs neighbors and I all use the same drain line, so it's my responsibility to make sure their sinks don't back up into mine since i'm at the bottom. He educated me about the age of my building and how important it is to be proactive about plumbing issues. I'm extremely thankful for his insight! I could tell he was really looking out for me as a young condo owner! 10/10 would recommend Rapid Action Rooter and Kelly as the Plumber!!
T.V. M.
T.V. M.
9/24/2020
I had a plumbing issue on a Saturday and started calling plumbers I saw here on Yelp. They were the only plumbers that said they could come out that day. They were affordable being either comparable or better priced than the others I called, were courteous and professional, and did a great job. If I have issues in the future, they are who I will call.
Diana A.
Diana A.
09/09/2018 12:00:00 SA
Mandel was amazing! He was on time and got the work done, quick!  He even planted some collards in our garden
Jimmy H.
Jimmy H.
9/26/2020
My kitchen sink was backing up and I tried to fix the issue all Saturday without any luck. Called Rapid Action Rooter on a Saturday night and had they someone come out first thing Sunday morning. Kelly arrived quickly fixed the clog using the 50ft auger. Kelly was very professional and friendly. Highly recommended and will definitely call back.
O. Melinda D.
O. Melinda D.
7/28/2021
Professional, Reliable, Fast & Excellent service. I appreciate Mandel & his team for all of their help and understanding.  Also once they were done they left the area unblemished! (Unlike other plumbing services who leaves you to clean up their mess) I'm so Grateful!... Thanks again guys, It's refreshing to know I can trust Rapid Action Rooter for any of my plumbing issues in the future. HIGHLY RECOMMEND ‍ #SupportBlackBusiness
Mildred L.
Mildred L.
10/14/2021
The kitchen double sink backed up with ominous dark water. Called Rapid after DIY efforts failed. This is a great business and my plumbers from now on. Professional, skilled, honest. I would wait if they are busy rather than going with someone else if you can.
David M.
David M.
5/24/2023
Super quick response, and one of the only businesses to actually give the estimate and not ask for a phone call or an appointment for a technician to give an estimate, Mandel was a pleasure to work with, as was his team, once my simple sink clog turned out to be a bigger issue.   I am confident that in addition to the quick response, I got a complete and thorough assessment of the issue, and a major problem was solved in less than 24 hours.   I would not hesitate to use again, and highly recommend Rapid Action Rooter!
Timothy R.
Timothy R.
1/23/2021
We had thunderstorms here in LA and many of the streets were flooded due to backed up street drains.  Well, my sewer main got plugged when the cleaning lady accidentally flushed a terry cloth towel.  I called Rapid Action Rooter - they were honest and told me they were really busy - helping the county unplug street sewers.  20 minutes later they texted me and told me to call someone else as they couldn't guarantee getting to it today.

Honesty is trait I value in contractors: 5 stars
Robert O.
Robert O.
12/27/2020
New home owner, terrible leak with old pipes! Mandel came over same day and took the time to explain the work needed and answer any/all questions I had. He was patient and really educated me throughout the process. I was so impressed, I had him and his team do an entire re-piping of the house so I knew I wouldn't have issues later. Mandel and his crew were fast, efficient, and informative throughout. I would recommend him 100%. As a new home owner, I'm stoked I found my plumber.
Connie P.
Connie P.
06/05/2023 12:00:00 SA
I have used Mandel and his crew now a couple of times and they have been amazing! They Respond quickly, they are very knowledgeable and respectful.
Caroline M.
Caroline M.
02/09/2021 12:00:00 SA
We managed to clog the kitchen sink in our new home and it started backing up into our bar sink as well. Mandel was quick to respond on a Sunday evening and had guys out by 7:30a the following morning. Kevin and his partner were both personable and professional, fixing the issue in under and hour. I also very much appreciated their pandemic safety protocols and the fact that they both wore masks from the moment they were on site. I will not hesitate to call upon Mandel and his team for future plumbing needs!
David F.
David F.
09/06/2020 12:00:00 SA
I can honestly say that I've never been so overcharged for a service in my life.  The main plumbing line in my house was blocked and they came to clear it.  The initial visit was $425, and Mandel, the owner, told me that this would happen again if they didn't do extensive work on the line.  Another plumber had told me the same thing after the third time he cleared it and said that they might have to cut through the floor across the whole length of the house to replace the pipe. This would be a $15-$20,000 job.
When Mandel told me that his team could  fix it from the outside in 4 or 5 hours for $4,500, I thought that that was a high hourly rate  but was happy that he wasn't going to rip apart my house.  
Two guys did most of the work from 9AM to noon, taking a half hour break while waiting for parts. I can't imagine that the pipes cost more than $200. Additionally, they made a point of showing me the roots that had filled the pipe.  Had those roots actually grown into that pipe, the bathroom would not have worked at all for quite a long time.
If I hadn't already signed the contract, I never would have paid it.  At this point, all I can do is warn people away based on my experience.
Cheryl N.
Cheryl N.
08/01/2018 12:00:00 SA
Mandel (owner) of Rapid Action Rooter came to my rescue to install my brand new washer. He was incredibly responsive and arrived on time as promised. The best part of the service was how honest he was and also neighborly. He welcomed me to the neighborhood and gave me some great recommendations. This just goes to show how much integrity and care he puts towards every customer that he meets. I will definitely have him as my regular plumber because of his fantastic personality and great appreciation for all of his customers!

-Cheryl
Sam K.
Sam K.
4/23/2022
Mandel and his crew were outstanding. We first reached out to them to help us with an emergency (water backing up simultaneously into kitchen sink, tub/shower in bathroom, and toilet). They took care to properly diagnose what the issue was, show us the problem on the camera, and get it taken care of in the short term. Then we had them come back out a few weeks later to perform the long-term, permanent fix, which was digging out several feet of old, corroded cast iron pipe from underneath our house and replacing it with ABS, as well as fixing the tie-in that was incorrectly installed before we purchased the house (hence the reason for water backing up into both the kitchen and the bathroom at the same time). Throughout all of it, Mandel and the team were excellent communicators, were on time and finished jobs ahead of schedule, and quoted us at reasonable prices without constantly upselling us or adding on new hidden charges. All said, we were really happy we found them here on Yelp, and we'll gladly work with them again for any more plumbing work we need.
Jacqueline W.
Jacqueline W.
6/22/2021
If your looking for a super reliable, professional, prompt, efficient and experience plumbers, this is the company you want! My water heater broke down and Rapid came and installed a new one  immediately, and at an affordable price. The owner Mandel is extremely professional, respectful, and knowledgeable on all kind of plumbing issues and needs. After my water heater was installed I was extremely satisfied and impressed on how fast my water heater was installed! This is an awesome company! I'm so happy I located them from Yelp and decided to have them help with my water heater issue, and I will definitely be calling them back for my other plumbing needs!
Danny P.
Danny P.
12/24/2020
Mandel with Rapid Action rooter came to my business and resolved the issue quickly and professionally. Wouldn't hesitate to call them for their services again
Angie E.
Angie E.
7/27/2020
Mandel was quick to answer my call and scheduled to come evaluate our water leak issue that day. He followed up with the time frame he would be at the house and arrived early along with another technician in masks and gloves. He assessed what the issue was within minutes of being there and fixed it. Water leaks are stressful, it's reassuring to know we have someone we can turn to the next time we need the help! Thrilled we found him.
Tina R.
Tina R.
02/04/2021 12:00:00 SA
Phone Rapid Action on Wednesday, responded right away. They made me a next day appointment and arrive 10 minutes early which I appreciated. The workers were cordial and wore a mask the entire time. The evaluated my problem, gave me a quote and once I accepted, they immediate obtain the information needed for the replacement part, went to Home depot and purchased the part and when they return, they completed job. Very clean, no mess. Will definitely use them again. They worked fast and efficient.
jeff s.
jeff s.
11/04/2022 12:00:00 SA
Came quick, price was fair and done correctly. Even cleaned more than the mess that was made.
Claudine J.
Claudine J.
6/30/2020
Mandel, the owner, responded to my Yelp request in a very timely manner on Sunday and was able to confirm a technician to come out first thing Monday. Our technician, Anthony, arrived earlier than scheduled and was very professional, quick and thorough. He also wore a mask the entire time and maintained social distancing as much as possible, my toddler made this a challenge :-) I'll be keeping their number handy for future plumbing needs and would highly recommend. Fair pricing and excellent service.
Sue Q.
Sue Q.
11/17/2020
Called Mandel and set up an appt. at his convenience as I had slow drainage in my master bath but not an emergency.  He called me when he had time and I didn't have to call repeatedly to get an appt. Which I appreciated.  We discussed the problem and he solved my issue quickly.  I will use him again if a need arises.  I selected this company based on the reviews and was glad I did.  I also try to support local businesses as I want to help our community to businesses succeed  during this pandemic.  We maintained social distancing, masks and I felt safe.
K D.
K D.
11/09/2019 12:00:00 SA
***WARNING MANDEL IS NOT A LICENSED PLUMBER***

I  wanted to be able to give a positive review, but I am dissatisfied. Mandel comes off kind and professional (and I will credit him that). I have a recurring sewage back up issue that has caused me to have to have my main drain and other drains snakes more often than one should have to. To Mandel's credit he has enough knowledge to make a person feel informed. He did clean smaller drains that other rooters have not previously addressed, in addition to the main drain. He did go under my house to determine that the pipes need replacement/repair. He also showed me camera footage that seemed to indicate that there was blockage in the main drain and what he identified as root damage from plants.

He quoted me $9500 to repair, NOT REPLACE, the alleged plumbing to the street. However, the pipe damage under the house would come as a separate unknown cost that he claimed to not be able to fully assess due to the presence of standing water under the house. He ensured me that paying for the main drain problem was the immediate concern and his guy could start digging today. He was clearly in NO RUSH to go to another job, in my opinion.

I called my neighbor over for advice. I did not mention that my neighbor is a construction project manager.My neighbor asks questions which caused Mandell to ask what his level of experience is. Mandel had already said casually that his father was a plumber and all his brothers or cousins are plumbers and how he'd done this for years. I believe bringing his son helps to lend credibility to his story. Cute little boy. He ended up telling myself and neighbor that his grandfather was city inspector or something and that he knows this and that. My neighbor seemed to be trying to make sense of the assessment, but Mandel kept talking and pointed to Yelp reviews, blah, blah, blah. I let him know the reviews were not in dispute because it was how I found him. And now I am critical of those reviews. I have since noticed that they are flooded from a recent period of three months and that the hidden reviews reveal more than he would like us to see. Honestly, it was when he actually pulled up the reviews to convince my neighbor that I knew he was full of crap. His work should speak for itself.

The fact that he brought the cost down to the $8000 range is funny now that I see that its his sweet spot on the quote based on other reviews. He also had no figures for the cost of actual replacement, claiming no one does that. When my neighbor asked what the cost of materials, or cost of price per linear foot, he HAD NO ANSWER. He didn't need to pass that cost on to me, but he should have known what that cost was.

I am a woman. I know nothing about plumbing. But, I am no dummy. I don't make decisions based on unknown risks, I DO NOT go for the hard sell, and if you are who you say your business is, you wouldn't try to hard sell me at the end, create a sense of urgency that was nonexistent, or point to Yelp reviews as your point of legitimacy. Yelp is a support tool, NOT an accrediting body.

I wanted to support a Black Owned Business and will continue to do so, but this business will not get my business. I paid $99 for the drain cleaning and I do not regret that. I paid $250 for camera pipe view, but learned from my neighbor that the technology should be color camera with higher quality grade and USB recording. He had bragged about the replacement of the pipes being the cutting edge, but my neighbor called his contact would told us it was bleeding age processing and that replacing a two-way is not done nor should be.

Extremely disappointed, but relieved that I keep my level head when I do business, even if it is not my area of expertise.

He is okay for routine drain cleaning. I wouldn't pay for more. He even charged me a 5% credit card usage fee when I know that to be the cost of doing business, which is NOT itemized on my receipt so he writes it off anyway. I paid because I have to bare some cost for making the mistake in calling him and not doing my due diligence, but I learned the job I need will cost me 50% less than what he quoted and I will get new materials.

1. DO NOT fall for the quick response. The real rooters are busy.
2. He is a partner in the Rapid Rooter business. Mandel DOES NOT have a Plumbing license and IS NOT a verified or qualified plumber.
3. Kenneth Lee Robinson is the license holder.
4. Lesson Learned!

MY ADVICE: Pay for services with a credit card. Contact your credit card company for any financial dispute. **NEVER PAY CASH** A good bank has insurance for billing disputes. Like Ruby A. said in her revised review. Keep what I paid. It's only money. But, do not defraud or mislead people. It's bad business. He claims to have been in business all his life, but he is not an ethical business man. He would have more work if he wasn't trying to exploit homeowners.
Drea B.
Drea B.
02/01/2021 12:00:00 SA
Project Home Repipe - Great service & attitude. Showed up on time which is very important to me. Wore masks and gloves and was very respectful of my time (currently WFH due to COVID-19). The thing I liked most outside of the quality work that was done on my home was that Mandel made sure to answer all of my questions and took the time to educate me on the process, and told me to give him a call at any time if I had any additional follow up questions. He also offered to have me come by one of the jobsites that he was working on at the time so that I could see his work, etc. A company will only do something like that if they are confident and proud of their work, in my experience, so that gesture said a lot to me. I would recommend Mandel and his team to anyone in need of plumbing services.
Charlene W.
Charlene W.
12/01/2018 12:00:00 SA
I had an emergency and they came through for me.  Great customer service,  knowledgeable, professional and friendly.  I will most definitely be using them in the near future.
Miani G.
Miani G.
08/06/2019 12:00:00 SA
This company saved me. My water pipe busted and I thought I was going to have to spend thousands to repair it since it was under concrete but Kelly found an alternative solution that was both permanent and within my budget! I am very thankful I reached out to this company, literally within an hour of calling the number on yelp Kelly was here to fix the problem.
Joni R.
Joni R.
6/23/2020
We had a leak in our toilet tank and I reached out to Mandel after getting a few quotes from other plumbers. The amount quoted for the work was about the same across the board except Mandel gave a suggestion.. for the cost it takes to repair the issue, I should just replace the entire toilet for the same end cost.

It was less money in their pockets, but Mandel was more interested in making sure we get the best solution for our issue. If you need to hire a plumber, that integrity is worth its weight in gold.

On top of that, they showed up on time, were professional, and got the work done!

They are definitely my go to!
Kesava C.
Kesava C.
11/25/2022
There are lot of stellar reviews for Mandel but I didn't have a good experience with him. Our bath room sink was giving some bad odor and I suspected that it was due to some grime accumulated in the P-trap. (For some reason, the contractor used an accordion type flexible p-trap). I removed it easily, cleaned it thoroughly and when I put it back it was leaking at the joint. I tried several times but the same result. I thought I was not installing the trap properly so I called couple of plumbers and Mandel was able to come. He said it will be $150 for cleaning the drain. I said I did not need any drain cleaning and all I needed was to put the trap back. He said it was the wrong kind of trap and I will need a firm plastic trap which will require some new tube extensions etc.  I asked him how much it costs, he said it costs $500. I said it is too much and asked him if he would put the old trap back. He said it will be $95. I know it will take only a few minutes to do that but we need to use the sink, so I said go ahead. He put it back but it leaked. He said it won't work and left. Next day another plumber came and used one extension tube and a plastic p-trap and he was out in 15 minutes. He charged me $70. I don't know what to think of that $500 estimate Mandel gave me. From many of the reviews here, he was supposed to be very capable and reasonable but it is hard to explain the $500.
Shane M.
Shane M.
10/11/2019 12:00:00 SA
Mandel was fast and amazing.  I had an issue come up in the morning and I looked up plumbers in my area on yelp and Rapid Action Rooter came up with great reviews.  Their response time was quick, service was great, and he saved me a lot of money.  I highly recommend.
Gerald N.
Gerald N.
7/27/2020
Called Mandel, and he came over less than 3 hours later. Very nice and honest, was able to fix the problem which didn't turn out to be a huge job thankfully! Will definitely call him the next time we have a problem.
Cheryl M.
Cheryl M.
10/27/2022
Mandel and team are awesome. I called in the morning requesting a quote for a sewage back flow issue and they responded quickly. Mandel ran a snake on our main sewage line and let us know that our problem was more involved and that we had roots that had broken our main sewage pipe. Mandel explained the issue and promptly provided  a quote for the repair. They repaired our sewage line in one day as promised and with no mess. I highly recommend Rapid Action Rooter for your plumbing issues.
Nick D.
Nick D.
05/09/2020 12:00:00 SA
I called Rapid Action Rooter because my garbage disposal was jammed. After describing the issue over the phone Mandel walked me through exactly what I needed to do to fix it.

Thanks Mandel!
Mila G.
Mila G.
07/06/2021 12:00:00 SA
Came within 30 mins of me calling. Gave a reasonable price and gave me a quote for another job. I will use them again. Good service
Amy D.
Amy D.
10/21/2019
Wow! Our very, very old water heater (about 15 yr. old) finally started to leak and drip into our kitchen. With one call to Mandel, he had a new one ordered and delivered that same day! And then he and his amazing crew came out the next day to install the new one and remove the old one. Our water heater lives on the deck of our 2nd floor, so the crew had to carry the new one up the stairs and bring the old one down. Not an easy task at all! But Mandel and his crew did an awesome job! They made sure they didn't drip the dirty water in the house too! They're awesome!!! If you're looking for work to be done, these guys are the best!
Derrick A.
Derrick A.
06/07/2020 12:00:00 SA
We waited over 6 hours for roto rooter to show up, so finally we called Rapid Action and they aren't kidding about their name! Mandel showed up in 45 minutes and fixed our broken tub faucet in a matter of minutes! Gracious and insightful. Will be using them only moving forward! Thanks Mandel!
Tony C.
Tony C.
12/26/2022
Pro service, fast response, clean workers that are easy to understand. They solve simple problems with simple solutions. I would hire again when needed.
Mason C.
Mason C.
11/15/2020
They showed up super fast and very responsive. They didn't charge extra for coming in on a Sunday and cleaned everything up super fast. From the time I called to the time everything was fixed was under 3 hours.
Sherrylee B.
Sherrylee B.
08/02/2022 12:00:00 SA
I would definitely use this company again. I called them to make an appointment to look at my shower head and sink and they responded within 5-10 mins. Mandel was very nice and came early to fix the problem.
Mike H.
Mike H.
1/22/2021
These guys are awesome! Just bought a house and realized we had a blocked pipe leading to the street which needed to be addressed.  We called these guys, they fixed the issue in 24hrs! It was a big job but these guys were speedy, thorough and extremely knowledgeable, they even gave me some gardening advice! Recommending these guys to all my soCal friends! A++++++ Service
Tanisha D.
Tanisha D.
3/21/2021
A had a great experience with Rapid Action Rooter. Mandel showed and got to work solving my issues my hot water water pressure and delivery to my kitchen. It's great to find an honest tradesmen with great customer service. I definitely recommend Mandel and his team!
Glen F.
Glen F.
05/02/2021 12:00:00 SA
What else can I say they were just a life saver.... family of 5, all plumbing clogged and they showed up within the hour. On top of that, the gentleman they dispatched could have not been nicer and made us feel 'ok' with the embarrassement of having all our sewer exposed. I used to shop around for a plumber, but I won't anymore. They are my 'to-go' guys from now on! Would highly recommend. And should I mention this was on a Sunday when all hope was gone! Thank you Mandel for everything. Could not be more greatful......
Lo F.
Lo F.
12/21/2020
Emergency plumbing needs are a nightmare at any time of year, but this year (2020) and just weeks before Xmas seemed to lean into cruel and unusual punishment.  I am SO grateful to have found Rapid Action Rooter on Yelp and after speaking with multiple plumbers, thankful I decided to go with them.  It was to my absolute benefit.  Mandel and his team were able to come out and begin work within 24 hours of my call (others needed up to a week, and this could not wait), and he showed me everything they did, every step of the way.  The price was well within the same estimates I'd received from the other plumbers and let's be real, plumbing -like dental work- is never cheap.  What made it a lot less painful was Mandel's transparency of the process and the warranty he includes for his work.  QUITE impressive really, and it was better than anything else other licensed plumbers offered.  I would highly recommend him, and will absolutely use his services again.
Kerri K.
Kerri K.
12/02/2021 12:00:00 SA
Called Mandel for a clogged sink at my office and they had someone out there the next day.  Friendly and professional and fixed the issue at the price quoted.
JAIR F.
JAIR F.
03/12/2019 12:00:00 SA
On  March 3rd, I needed a plumber to fix my backed up pipes. Found Mandel on Yelp. All the reviews on him were exact. He was honest and straightforward throughout the whole process. He made sure to let me see all the issues, not just tell me. I'm not the most expensive and I'm not the cheapest, but I guarentee and stand behind all my work and he means it.  He helped resolve my plumbing issue which ended up being the main line outside the house and I shouldn't have any other backed up pipes unless my kids flush something crazy. Thanks for the help.
Steve E.
Steve E.
8/13/2019
I called Mandel after our hot water heater flooded the garage.  He answered quickly and was very helpful/knowledgeable in explaining the issue and options.  He shows great pride in his work and I wish there were more business owners like him.
Brian G.
Brian G.
7/31/2019
I needed a quick fix and my man Kelly came through for same day service. He was able to cut off an old copper shut off valve under my kitchen sink which I had no luck with wrenching on. He was really cool and got straight to it and very friendly service. Would highly recommend for troubled with plumbing around the house.
Kristin K.
Kristin K.
05/05/2023 12:00:00 SA
The toilet at our shop backed up right in the middle of a class with another class coming in shortly.I called Mandel and he was able to come out quickly and get us back in business. He made a few suggestions to keep us from having the problem in the future. Great guy. QUICK service. Reasonable prices.  Will definitely call him in the future.
Megan H.
Megan H.
07/10/2023 12:00:00 SA
Could not say better things about this team. They were kind, quick to action, talked me through everything along the way, and we're reasonably priced. HIGHLY recommend.
Tamia S.
Tamia S.
4/27/2023
I called Rapid Action Rooter on Tuesday in regards to our bathtub not draining and knowing it was the stopper in the back that needed professional services. The initial response time was great in regards to sending photographic evidence. I received a call shortly after explaining the issue and he was spot on actually. He told me he will see when one of his guys are available to come out and I let him know, we'll see what the issue is once they come out. 2 days later and never received a call back or any correspondence. I wanted so badly to support black. The pricing for the small job was very reasonable. I actually got another company to come out pretty quickly and the big job that Rapid Action called correctly over the phone was quoted a few hundred cheaper. Maybe in the future for smaller jobs we'll try again. The reviews brought me here. Thanks tho!

Update:
I feel a bit uneasy about this company having my address now. After noticing my review on yelp, I received a call from them which I ignored. I then check my phone and there is a text message stating my guys will be out after  3:30pm today. I responded, no thank you. It is already being fixed. Which I had told him earlier today after writing my initial review. He called after I texted saying, I never received correspondence and he said I never sent my address which I stated I did, and he confirmed the day he asked for pics when he quoted me over the phone.

I had my husband call because after I sent I didn't need him to come out, I wanted to make sure this man didn't show up at my house. He didn't answer the first try but called right back. He claimed it was a mistake, he meant to call and text a different client but then proceeded to have a 2 minute conversation with my husband about how my review can negatively impact his black business. And he just wanted to make up for the miscommunication. That's very weird to me. I wrote a respectable review and the 3 stars was MY experience. This was a matter that I consider urgent and felt ignored. This is MY experience. After reading non five star reviews, someone had the same experience.
Jeff W.
Jeff W.
09/03/2022 12:00:00 SA
We had a major plumbing issue with our kitchen sink and upstairs bathroom plumbing tied into it incorrectly because of previous bad plumbing work. There was a back up and flooding under the kitchen sink area late at night. I called and Mandel he was very responsive. He showed up, fixed the problem and we are grateful for his professionalism. We highly recommend Mandel and his crew!
Karen T.
Karen T.
7/18/2020
Mandel sent his team out (contracted with Right Time Rooter and Plumbing) to replace and relocate my hot water heater outside.  Anthony and his guys showed up on time and did a great job.  There was a minor issue that caused the pilot light to go out and he offered to come by that evening.  I didn't want to disturb his evening so he came out the first thing the next morning and everything's been fine ever since.  They also wore masks which is a plus in my book.
Ky Trang H.
Ky Trang H.
7/22/2022
Wow. I couldn't thank them enough. Mandel and Kelly are dedicated to taking care of their customers and going above and beyond.

I bought the wrong kitchen faucet and Kelly returned it to Lowe's for me and didn't charge me extra. I didn't expect him to do that all because the faucet costs less than his time. I figured I would donate it. But Mandel insisted I shouldn't lose money.

Mandel arranged for another technician to do water damage repair at my house after Kelly discovered my supply lines were leaking. One of my property managers was there the day with his worker. They saw the leak and water damage under the sink and ignored it.

Being a long-distance landlord is very stressful. Mandel comforted me in telling me I could put all of my stress on him and let him take care of all of my plumbing problems.

Kelly picked up a different kitchen faucet at Home Depot the next day and installed it. My buying the wrong faucet cost him three trips to the stores and two to my house. They didn't charge me any extra.
Pat V.
Pat V.
06/09/2020 12:00:00 SA
Ok
My mom had a plumbing issue today. Plumber came out but was having issues trying to snake it due to the grease that was poured in the sink over many years . What I loved about the owner is that he came down himself when he heard the guys were having problems trying to snake it.
I appreciated that the owner Mandell called me and kept in touch with me the entire afternoon. They really went out of their way to help out my mom.

I would absolutely recommend these guys

Great service
Soccerugby M.
Soccerugby M.
02/12/2022 12:00:00 SA
Responsive, responsible and respectful. Highly recommend and will be our go to plumber.
I B.
I B.
3/25/2022
Mandel and team are awesome. Quick to respond and they don't mess around, they simply do QUALITY WORK! They repaired my sewage line and did an amazing job and offered great warranty. Simply put, the guys are Pros. If you want to get the job done right, this is the team. Highly recommend!
April S.
April S.
04/12/2021 12:00:00 SA
Called because my toilets were backed up. Mandel gave me a reasonable time frame for when he  could come and take a look at. He was able to quickly assess the situation and cleaned out the main line. He gave some great recommendations on how to prevent in the future and suggestions for future work. He is beyond knowledge and was awesome to work with. Definitely recommend and will use again!
Ryan S.
Ryan S.
5/24/2020
Mandel and this company are phenomenal. He tried to help me over the phone before automatically trying to quote me. He cares about what he does. It's beyond just plumbing. He was taught the ways of plumbing at a young age, and he genuinely cares about his customers.

I could not fix myself so we had to get the service done, and while he fixed it, I was educated and he made sure I understood what happened and why it needed to be done. I learned more about toilets in this one day than I've learned my entire life! Like a good dentist, it's good to know where to turn to, especially for something important like plumbing. I am so thankful to have a go-to now, in a world with so many options it's hard to know who to trust!

Mandel and his team are people you can trust. I'm not just saying this to be nice, it's a hard fact. Excellent experience and couldn't recommend enough. Thank you!!
Jeff D.
Jeff D.
12/29/2019
Had an issue with a backed up sewer line. Called one plumber and he tried to unclog it from the wrong clean out and told me that he couldn't do it, but could put in a better/bigger clean-out for $1800.
Then I found RAR on Yelp and Mandel showed up within an hour. I told him the clean out was in the back so he quoted me $165, which still felt good to me. When he arrived he saw another clean out that was closer the the street so he used that one and BOOM... unclogged.... and ALSO, he only charged me  $99 because it was 75' or less, and not a longer run which was the $165 quote.
This guy is honest and hard working, and was a pleasure from the time he arrived to the time he left.
I even tried to give him an extra $20 and he wouldn't take it.
You have a plumbing issue? Get these guys to your house.
Gene S.
Gene S.
07/08/2021 12:00:00 SA
Rapid Action Rooter responded promptly, came on time, installed 3 new toilets quickly and gave a great price. The plumber was very friendly and hard working. Definitely will call them again.
Dennis L.
Dennis L.
10/01/2021 12:00:00 SA
I had another company quote in the mid-4 figures for a series of clogged pipes after taking a look at my kitchen. The quote was high because they said it was impossible to unclog a certain pipe in a cheap way.

I thought that sounded high, so I called Rapid Action. They had someone here on zero notice in about 90 minutes on a Friday afternoon and took care of the issue in about an hour, doing what the other company said was impossible - and for WAY cheaper.

So five stars for giving me my kitchen back, being so responsive and quick, and being very pleasant to deal with!
Tameka R.
Tameka R.
10/11/2022 12:00:00 SA
The name says it all, Rapid Action Rooter! I had a clogged toilet, called to make a service request, and received a 60-90 min time frame. They were at my door in 45mins. Professional,knowledgeable, courteous,clean and finished the job within minutes.  The price was fair. I will 100% use this company again in an emergency and any other plumbing needs!
Nicole B.
Nicole B.
02/06/2023 12:00:00 SA
Mandel and the guys really took care of us. We had a leak coming from our upstairs bathroom, that another plumber had misdiagnosed as being a shower door issue. Fast forward a week, it ain't the shower door because water is pooling on my floors!

Ron came out super quick, he was able to figure out the problem without opening my walls (bless up Ron!) - spoiler, it was a simple thing with our tub., He brought the equipment to dry things out quickly and without any issues.

No problems since!
Ya H.
Ya H.
11/03/2018 12:00:00 SA
Excellent Service! Mandel  is Very efficient and knowledgeable! Rapid Action Rooter/ Mandel has been in business for a very long time and has always provided great service and great work! I highly recommend!
Nichole F.
Nichole F.
7/29/2019
I needed a garbage disposal replaced  so i called Rapid Action Rooter!!
Mandel answered my call and was available to do the job the same day!!!!
He was very professional and fast.
I will recommend  him to anyone that needs a plumbing job done!
......and i am a hard person to please!
Thanks Mandel!
Jay G.
Jay G.
7/16/2023
Mandel and his assistant, Tony came as promised and were very professional in their interaction with me. Mandel explained what the problem was and what the solution would be. After we agreed on it, the job was done within 30 minutes. In addition, he provided a quote to replace my old original cast iron pipes and next day service. I would definitely recommend his services to family and friends!
Rodrigo S.
Rodrigo S.
11/02/2020 12:00:00 SA
They came pretty quick and fixed our broken sink and other plumbing issues we had with the new home we just moved into. Luckily the problem was simple and no large bill today.
Vince J.
Vince J.
7/29/2021
I had a persistent leak in one of my bathrooms. I did a Yelp search for local plumbers and found consistently high ratings for Rapid Action Rooter. I gave them a call and setup an appointment. The guys arrived on time and quickly found the issues causing the leak in my pipes. Mandel and his team were very professional, knowledgeable and provided excellent customer service. I have found my go to plumbers. Highly recommend Mandel and Rapid Action Rooter.
S.R. F.
S.R. F.
11/14/2020
Great service, prompt, and they know what they're doing! Replaced and installed new water heater same day. Thanks Mandel!
Cheryl S.
Cheryl S.
6/29/2023
Whole house backed up on a Saturday nite. Called Mandel and he actually answered the phone at 10pm. He spent a lot of time on The phone discussing the issues. He came out 9am the next day and unplugged the house. We looked at the sewer with the camera and determined that the 70 year old pipes were rotten and 98 percent clogged with rust and debris.  He was with us every step of the way and made sure we saw what he saw and explained each step and visual. Turns out we needed to replace the entire sewer system from the back of the house to the street. We scheduled the big job a few days later. He showed up with his crew of 6, long time employees. They all worked together as a well  coordinated team and Mandel as the best project manager anyone could ask for. The work is high quality done right and a lot of attention to detail. Job was done in 2 days and all aspects of the work done was shown and explained step by step. Very excellent  customer service and friendly team. Highly recommended.
Judy S.
Judy S.
1/13/2023
I called Mandel to snake a drain that was leaking sewage into the yard after another company said they couldn't come out for another 4 days, with the rain coming. Mandel came out that day, & it turns out I needed a new sewer pipe. The old one was broken, was offset from the street sewer line, with a lot of roots inside. I about cried when I found out the cost, however, his guys came out the next morning, dug up the old pipe & replaced it with a new one with a liner to keep out any roots & compacted everything down as they were replacing the dirt. He showed me what his guys were doing every step of the way, the whole process. They were fast and professional. They cleaned everything up. Mandel was as nice as can be , and he guarantees his work. When I'm ready to get the house repiped, he 's definitely getting my business.
Tina P.
Tina P.
9/16/2019
Rapid Action Rooter is the best! Mandel, I presume the owner was attentive and quick with his response! I messaged him Saturday morning, he replied right away, got on the phone to further explain the issue. I wanted service done the day of, so he was able to fit me in within a few hours. He sent his team Kelly and another gentleman, they cleared the drain within 30 mins! Kelly was very professional and cleaned the tub as soon and he was done. I highly recommend this company for your plumbing needs! I will give them another call when i'm ready to fix my faucet. Thanks, Mandel!
Lily C.
Lily C.
04/11/2021 12:00:00 SA
Mandel was great. Showed up on a Sunday morning after I called Saturday evening with a completely clogged bathroom sink. Patient about answering my many questions and straight forward that he isn't the basement bottom cheapest but more importantly did a great job. He snaked multiple times to make sure we weren't left with a slow drain again.

Our very old pipes meant this wasn't an easy (and cheaper) unscrew and fast fix. Have some old towels and things to catch gross water ready.

Slight confusion over estimated price and actual delivery but well within what I was seeing online. They preferred calls instead of messaging on Yelp but did get back to me super fast on messages too.
giorgio m.
giorgio m.
8/18/2023
What an excellent plumber! Incredibly prompt, personable and friendly, quick, and knowledgeable. I highly recommend calling them for assistance!
Liberty A.
Liberty A.
12/02/2019 12:00:00 SA
Thanks so much Mandel! The job was done swift and perfect! Cleaned up after the job was done as well. Will call again for next service...
john c.
john c.
7/24/2023
Responded quickly, provided estimate, and scheduled work for the next day. Came on time and resolved the issue. Would happily work with again.
Gargamel S.
Gargamel S.
06/05/2020 12:00:00 SA
Mandel and his crew added a lining to my sewer line and the whole experience was very positive.  It was a big job, but everything was done promptly and a within about a day.  Mandel is a very nice guy and clearly has roots in the area (which is important in a big anonymous city like LA).  All of the guys on his team were very friendly and courteous.  And last but not least, I think I got a pretty good deal on the project :)

Definitely plan to work with Mandel again!
Duncan T.
Duncan T.
2/17/2021
Mandel came out to snake a blocked sewer drain and couldn't be more friendly and professional. Unfortunately the snake seemed to indicate a deeper issue which required some camera investigation. One fascinating trip through the bowels of my home later, I was greeted with 2 issues that would require some major repairs. No one is thrilled to learn of a surprise repair bill, but Madel was candid about my options and their likely cost without ever being pushy. Seems like my business with these guys will be ongoing for the time being, but I trust I'm in good hands.
Charles B.
Charles B.
01/12/2023 12:00:00 SA
About five days before I called Rapid Action Rooter, I could hear a faint sound of water running under my house, whenever I used either the kitchen or bathroom sink. I went outside and looked into the access under the house, and I saw a build up of water under my house. I immediately started searching yelp for a plumber. After hours of searching through yelp ads, I read some of the reviews for Rapid Action Rooter, and gave them a call. The owner Mr. Mandel Bishop answered the phone, and made an appointment to check out the problem within the hour. After carefully inspecting the problem. Mandel recommended what work needed to be done to correct the problem. Mandel kept me aware of everything that was being done by his excellent team of plumbers. The sewer drains under my house were very old, and leaking in multiple places. Mandel and his team replaced all of the old broken and leaking drain pipes, with a new, up to date, drainage system. Mandel and his team worked tirelessly to complete the job in one day of work. When Mandel and his team completed the job, everything was cleaned up and my driveway looked no work had been done.
Mr. Mandel Bishop and his excellent team of plumbers did an outstanding job repairing my plumbing problems. I highly recommend Rapid Action Rooter, to anyone needing plumbing repair!
Dr. K.
Dr. K.
07/03/2022 12:00:00 SA
On a Friday evening our garbage disposer stopped working and the kitchen sink wasn't draining. Mandel was very responsive over the phone, asked us a few questions and gave a quote based on our answers. When they came to our house, he and his assistant were very polite and professional. He made sure we understood what he was doing and why. Would definitely recommend this business.
Michelle G.
Michelle G.
11/02/2020 12:00:00 SA
Excellent, quick, fair prices, very knowledgeable and helpful. Our garbage disposal needed to be replaced and later we found out the sink needed to be snaked. We called in a Sunday afternoon and he came the next morning during the 2 hour window, as promised. The plumber wore a mask and had everything he needed to fix the kitchen sink. 100% recommended!
Doreece T.
Doreece T.
9/22/2020
A huge THANK YOU to Rapid Action for their excellent customer service! Called first thing on a Sunday morning and described the problem I was experiencing. They immediately provided an explanation as to why my dishwasher was spouting water everywhere. Plumbers arrived within about an hour and fixed the problem within 15 minutes. They even followed up later that day to make sure everything was working properly. Definitely saved me a huge headache.  Very knowledgeable and excellent customer service!
Michael A.
Michael A.
08/12/2019 12:00:00 SA
Where do I begin.... so it was about 1030 am and i decided to have my dog in the front yard on 15ft leash. As I was putting the stake into the ground, without thinking about the water main line I accidentally punctured a hole into my copper pipe I knew I had messed up as soon as I heard hissing coming from the ground. I removed the stake and oh boy did the water start to come. Luckily I have a tool to turn off the water from shut off valve.. well anyways after I had turned my water off I had to call a plumber ASAP. I called the first one I seen which rapid response and boy let me tell you... As soon as Mandel answered the phone he was courteous and asked me a couple a questions to evaluate my issue. He then said ok let me call my plumbers to come out and give me a estimate. About 2-5 minutes later I get a return call from Mandel saying he can have a plumber out in about 30 minutes or less I was please send him. The plumber Kelly was there in about 20 minutes he saw what happed and gave me a great estimate. Kelly was a great guy and I am so glad he came out to help my family and I out with our plumbing issue... he finished the job in a couple hours. I truly am grateful for plumbers and what they do, it is not a easy job... thanks Mandel and Kelly for everything!!!! Highly recommend...
Rubi A.
Rubi A.
10/26/2019
Rapid Action Rooter:

Your reply is absurd.  You know like we know you overcharged that sewer repipe job.  We researched Home Advisor and found sewer repipes in that zip code cost an average of $2500 to $4500.  You charged almost double.

You also know plumbers can and will charge $20K for a sewer repipe.  However, the higher cost is associated with much larger properties such as ranches, for example, and not a 2+2 modest home in the 90047 zip code.

You are dishonest.  You used deceit in quoting the $8K price to us.  You are greedy and you are a liar.  Hauling and disposing of biohazardous material and old pipe is not $8k! Nor is the cost of materials $8K.  Each of the 6-8 pipes you installed were approximately $50-60 each.

We would have called a different plumber.  However, due to the circumstances, all mentioned here before, we were not able to do so. Believe you me, we would have done it.

This is not our first rodeo Mandel Bishop.  We own several properties and employ two master plumbers.  But the difference between our plumbers and you is honesty, integrity and fair pricing for the work they do.  Never in a million years would we even consider doing business with someone as dishonest, arrogant and overzealous as you.  

Good luck in your business affairs!  Be honest.  Be forthcoming, and above all, charge a fair price for the work you do.  You got our money.  It's only money.  We're standing our ground on principle.  Besides, you must have needed the money a lot more than we did!

Bests,
Jason W.
Jason W.
12/29/2021
Our garbage disposal stopped working and I reached out to Rapid Action Rooter to schedule a plumber to take a look. I gave Mandel a call and described our problem and he instantly knew what the problem was. Better yet, he told me how I could fix it myself instead of charging me for a service call! I'm extremely impressed by the knowledge and generosity of Mandel and will be sure to use him for any future plumbing needs.
Margarita C.
Margarita C.
12/05/2019 12:00:00 SA
I should have shopped around.  I was overcharged by almost double for plumbing work.
Don V.
Don V.
06/10/2019 12:00:00 SA
From first contact to Yelp review in two hours! Had a clogged main pipe (yay teenage kids) and found out my old plumber retired. I checked out the plumbers in my area and contacted a few on Yelp. He responded quickly with a great quote, and made it out here in his estimated time even though traffic here is a doozy. Fixed the problem and now I have working plumbing again! Got to talk to him for a few minutes while he worked, and he's been doing this for almost as long as he's been alive. It shows in his knowledge and attitude. I appreciate people who can get things done professionally and quickly, especially with emergencies, and that sums up the experience.
Joshua H.
Joshua H.
05/12/2020 12:00:00 SA
Professional, polite, and prompt. Absolutely going to be my first choice going forward. The service was quick and thorough. Other plumbers were attempting to charge far more and do more work than necessary. Mandel is fantastic, highly recommend for anyone looking for quality work from someone who is passionate about plumbing.
Chris B.
Chris B.
12/13/2020
Mandel is at the top of the plumbing game.  24 years in the business. Had a plumbing blockage 4 months ago and Mandel came out same day to snake the line.  Professional, quick response and new exactly what the issue was.

Igniter switch on my water heater went out two months ago and my tenant called the number on the heater.  2 star reviews and they charged $400 replaced the starter and the issue never was resolved.

Was thoroughly frustrated and called Mandel. Had a brand new water heater installed by 3pm that day for $500 less than the other company.  Excellent job.

Mandela is a nice guy, very knowledgeable super friendly, easy going and I trust him.  I've been ripped off left and right but this is the only plumber I will use.

Thanks Mandel!
Aaron C.
Aaron C.
12/12/2019 12:00:00 SA
I had an issue with drainage in one of the bathrooms' tubs and Mandel came out first thing in the morning to snake it out. He was extremely professional and explained a couple things that I might need to pay attention to in regards to my plumbing situation, which he didn't necessarily have to. Even went under my house to take a look at the condition of the drain pipes. Will definitely call him again!
Lydia M.
Lydia M.
1/31/2020
Had a bad kitchen  faucet leak and Mandel responded quickly. He was professional, knowledgeable and provided great service. We will be using Rapid Action Rooter again!
Melissa E.
Melissa E.
08/04/2021 12:00:00 SA
Mandel is awesome!  I called about a shower leak that was really bad and Mandel arrived within the hour.  He is very professional and immediately discovered the problem.  He then had to go to 3 stores to get the part and was back to finish the job.  I would highly recommend him!
Caroline D.
Caroline D.
8/24/2018
I highly recommend Mandel for all of your plumbing needs! Last night we had a little plumbing emergency in the form of a main sewer line blockage (gross). I reached out to Mandel via yelp and he answered very quickly and we were able to schedule an appointment for early the next morning (although he was willing to come late last night, which we appreciated).

He was able to quickly assess the issue and fix it in no time, with no mess! He is extremely honest and his pricing is very reasonable. He answered all of my plumbing questions and is clearly very knowledgeable and passionate about his work. I will definitely call him first for all of my future plumbing jobs! Thank you, Rapid Action Rooter!
Alex K.
Alex K.
04/06/2021 12:00:00 SA
Super responsive! I called and left a message; Mandel called me within minutes and was able to provide a quote based on pictures I sent him of the current unit; he was able to send someone the same day to replace my water heater. They guys were very professional and answered all my questions. Job well done!
Kirk B.
Kirk B.
10/28/2020
Excellent service! Mandel was able to squeeze me into their schedule (to clear a slow-draining sink in my home). Kelly arrived and was able to quickly resolve the issue. I will use these guys again....
K C L.
K C L.
08/04/2023 12:00:00 SA
Our bathtub was clogged and we could not use our kitchen sink because it would overflow the tub. We call Rapid Action Rooter and were able to come to my house right away.  Mr. Bishop was able to snake the the clogged drain and did recommend other services that we need in order for the clogged drain not to come back again and to bring the plumbing up to code. We are very grateful for their customer service and quick response. Thank you so much!
Shauna H.
Shauna H.
8/26/2018
I would definitely call Rapid Action Rooter again! Mandel was outstanding and very professional! I had a late night emergency and he came right away! Will be using him again!
Amanda L.
Amanda L.
02/08/2019 12:00:00 SA
We called to get someone out for a clogged kitchen sink and garbage disposal, and Mandel was able to come out that same night. He fixed our issue quickly and even showed us how to fix the disposal ourselves if it happens again. He's obviously very knowledgable about his craft, and I appreciate that he's willing to share that knowledge!
Very reasonable pricing and great service. Highly recommend!
Albert D.
Albert D.
02/12/2021 12:00:00 SA
I needed a new garbage disposal and pipe fix and Mandel came to the rescue the next day. He showed up friendly, with a mask and fixed me up in 15 minutes. Explained everything he was doing, showed me the work and was off to the next rescue. Thanks Mandel!, See you on my next emergency.
Cierra M.
Cierra M.
06/08/2019 12:00:00 SA
Incredibly thankful for Mandel's help. My toilet handle went bad. When we would flush the toilet the handle would stay down and keep the toilet running. Mandel came on time on a Saturday morning and fixed the toilet so quickly. I feel like I showed him the restroom and moments later he was ready for me to test the handle. Incredible work.
Moncerat C.
Moncerat C.
12/22/2020
It was 11pm and my sink just stop draining water, I sent Mandel a Yelp message and he responded within minutes!
He came out the next day and quickly repaired my garbage disposal.
Karry C.
Karry C.
1/27/2020
Excellent service. Very fast response time. Will definitely recommend. Mandel was extremely professional and was very friendly and helpful
C S.
C S.
4/24/2020
As a single woman, I dread having to call mechanics and plumbers. But when an underground pipe busted in my backyard flooding the neighbors yard and mine, I had no choice. I went straight to Yelp and called Rapid Action based on them having over 100 5 star reviews. Mandel answered the phone the first time I called; this was an emergency, I had no time to leave messages. A plumber showed up at the time promised. AND fixed the busted pipe under an hour WITHOUT breaking my wallet! 10 star service!!!!!
Dan S.
Dan S.
7/17/2022
Quick response and super helpful explanation of what we needed to do to replace our garbage disposal unit that developed a leak. Kelly arrived on time the next morning as promised and he knocked out a flawless job in the time we needed in order to get to our son's baseball game.
Debra L.
Debra L.
5/27/2021
Came home late to find out I had a leak under the house.  I called Rapid Action Rooter in a panic and they were so nice and calmly walked me through the process of shutting of the main water line and bleeding out the pipes to prep for the plumber to come.  Unfortunately, they could net send someone out until later the next day as they had a lot of calls that night and were so understanding when I was able to get my normal plumber to help me in the morning and cancelled with them.

I will call them again for sure during an emergency.
Dan I.
Dan I.
6/26/2020
Mandel is probably the only honest plumber/business man in LA. I say this after talking to 5-7 plumbers who would not help me or give me any real options on my need. My water heater broke, he came the next business day and replaced it without any burden. He also gave me an honest assessment of what the issue was and helped resolve the issue quickly and efficiently.
Kasey B.
Kasey B.
4/25/2022
We were glad to have found such a great company. Our building needed some sewer repair and they came right out and fixed it. Professionalism and quality go a long way and they knocked it out of the park. Don't hesitate, give them a call.
S F.
S F.
3/17/2019
Fixed a broken pipe under the house and got me back in business on a Sunday.  Highly recommend.
K N.
K N.
12/08/2020 12:00:00 SA
Called at 8pm and they picked eight up. Super friendly, knowledgeable and quick response to our sewer issue. Thanks a ton!
Pauline T.
Pauline T.
01/01/2018 12:00:00 SA
Mandel ended up fixing our clogged kitchen sink on NYE of all days. It was not the NYE we expected but we were pleasantly surprised that we found him and how communicative he was during the holiday. We were even more impressed with his professionalism and knowledge as you never know how honest people can be. You can tell that he's a pro and this is his craft as he's been doing this for 20 years and comes from a family of plumbers. Overall, he was very informative and friendly at the same time and we highly recommend him to anyone!
Dale R.
Dale R.
6/24/2019
This is one of the best plumbers I've used. As a real estate agent I'm required to find the best in service and price for my clients. Rapid Action Rooter is my number on plumber I call for small and major plumbing issues.
Maureen C.
Maureen C.
12/28/2020
I found Rapid Action Rooter on Yelp and so glad that I did.  Being a family owned business means a great deal to me, that & the outstanding reviews by other happy customers.  Mandel (owner) was very responsive and communicative as we worked out the soonest possible date.  We had to work around the Christmas holiday so there was a little delay, but that was entirely on me, he was more than willing to work.
Dec 26th he arrived exactly on time, we discussed all of the problems and he got right to work without delay.  I am very impressed with his work ethic, knowledge & experience.  He also has a wonderful disposition & attitude.
During the job he discovered some serious problems coming my way that I didn't know about.  So we talked about future needs, he gave an estimate and but there was no pressure, he was just relaying the bad news.  
I am very happy with Mandel's services and will be a returning customer for sure.
C B.
C B.
01/03/2021 12:00:00 SA
Mandel was the business!  I needed a new water heater and he came to my rescue immediately. We scheduled a certain day and he was there right on time. It took him less than an hour to replace it.  I did reach out to other companies to see what would work for me and my budget. His price was reasonable and better than other competitors. Mandel was very professional and very knowledgeable at what he does. I would definitely recommend him and his company to others.  Thanks, Mandel!
Ashley B.
Ashley B.
7/28/2020
Came out and did excellent work. Called the night before and explained the problem and he came right out the next day. Great customer service and the added bonus of his son as his helper. Love seeing family businesses. For all your plumbing needs, don't hesitate to contact them. Service is top notch
Matt C.
Matt C.
11/28/2020
I reached out to Rapid Action Rooter to repair my clogged kitchen sink and replace the broken garbage disposal unit.  Mandel was very responsive - he contacted me back to schedule an appointment within minutes of receiving my initial message.

When Mandel arrived a few days later, he was on time, respectful, and highly professional.  The job took less than half an hour, and the quality of work was excellent (no leaks, the entire area under the sink was clean, and the new disposal unit worked perfectly).  Will definitely be reaching out to Rapid Action Rooter again for any future plumbing issues that may arise.
Christine L.
Christine L.
10/04/2019 12:00:00 SA
Had work done today my kitchen sink was clogged up reached out to the company they were at my house within 90 mins got the job done great service, efficient they clean up for you as well as stated in previous reviews. Would recommend their service to a friend or family member.

Update sink is clogged again!!!!!
Adam B.
Adam B.
8/31/2020
Mandel was great.  From the start he was responsive, polite, and up front on costs. He showed up on time, had everything ready to go for our water heater replacement.  He was quick to remove and replace our unit, took the time to show me how it worked and answer all of my questions.  I highly recommend Mandel and will be calling him back for any future plumbing work I need done.
Jeffrey M.
Jeffrey M.
7/16/2020
I have two cats. I noticed a wet spot on the arm of my living room couch. Thought maybe my cats peed on my couch. Very upset but didn't yell at them. They are too cute. Went in to investigate the wet spot with a sniff test. Bang! Got nailed on the top of my head with a drop of water! Looked up and discovered a leak in my living room ceiling! Ugh!

I called Rapid Action Rooter and they showed up quickly. Very professional. Wearing masks and gloves. They had taken detailed info from me over the phone and already had a good idea of the cause before they showed up. They were very courteous and respectful and patient with me. They explained the issue and were able to fix the leak quickly. Fair pricing. Really nice guys and felt that they treated me fairly. Will definitely call them again! Happy customer! Thank you!
Caroline M.
Caroline M.
05/08/2019 12:00:00 SA
We needed help fixing our shower (our water had to keep being shut off because our shower head would not turn off) and they sent someone out ASAP to fix the problem. They were able to fix it in one trip and gave great service. Will definitely use again for next plumbing issue.
Lisa C.
Lisa C.
08/12/2018 12:00:00 SA
My garbage disposal went completely out of commission. I got in touch with Mandel of Rapid Action Rooter. He came at the time I requested and completed the task swiftly.
David S.
David S.
4/27/2020
So, who ya gonna call when the water heater decides to go south during a pandemic and on Easter weekend, why Rapid Action Rooter of course.

all two plumbers that I normally use and both were not available so I decided to try RAR. Mandel was very responsive and gave me a fair price for removing the water heater and replacing it with one I had ordered at Ferguson Plumbing Supplies. They arrived even earlier than originally scheduled. They were very professional, practiced proper social distancing from me and wore masks which, as an engineer, I was glad to see since a lot of people still weren't wearing them at that time. RAR had everything done within three hours from call to picking up the water heater and installing the heater and verifying that it was working properly.

Yes, they weren't the lowest cost but you are paying for experienced workmanship and it showed.

They will be my 'go-to' plumber from now on.

I highly recommend them.
george h.
george h.
05/04/2022 12:00:00 SA
We had a clogged toilet issue...will not go into the details.  I called a number of plumbers listed on Yelp.  None responded except for Rapid Action Rooter.   I called same day and they were here in less than 2 hours.   Technician came and was polite, left no mess, and was out the door in less than 20 minutes.  Prices was a great deal considering how quick they came and the overall service.  I will keep them on speed dial for the next issue....when it happens.
Estella R.
Estella R.
03/02/2021 12:00:00 SA
Ron was prompt, friendly, hardworking, thoughtful, and knowledgeable. Couldn't ask for better.
Jon S.
Jon S.
06/05/2022 12:00:00 SA
Called on a Sunday afternoon after no other plumber was available.  Courteous and kind, but asked about issues first.

He walked me through a simple fix saving me $150.  They don't make people like this guy anymore.  Honest, kind and genuinely wanted to help.

We will definitely be calling him for any future jobs.
Matthew T.
Matthew T.
10/06/2020 12:00:00 SA
Best plumbing service in the Los Angeles area-- hands down!

I called Rapid Action Rooter to address an issue with a clogged kitchen sink and Mandel, the CEO of the company, showed up HIMSELF within 10 minutes! And an hour later, the job was complete!

I've reached out to Mandel twice for emergency plumbing services and his communication, knowledge, prices, and professionalism is unparalleled and the company has exceeded my expectations on both occasions.

Rapid Action Rooter will handle all of my plumbing needs. 5-Stars well deserved!
Aing S.
Aing S.
4/14/2022
Excellent service and very caring! Thank you for fixing our shower drain! Ron was great!
Willie A.
Willie A.
06/04/2021 12:00:00 SA
Super reliable, super friendly, super reasonable. First, if you're having a minor issue, the team at RAR will make sure it's not something routine that you can fix yourself. Second, if it's a bit more complicated that, you can be assured that they will get it done for you promptly and efficiently. Thanks guys!
S D.
S D.
3/28/2019
I called Mandel for a couple of issues. He responded promptly and helped me out more than I ever could know. He sent out one of his employees and they finished the job with perfection and left the area clean. Very friendly and kind group of plumbers. Always willing to help and answer all questions. I highly recommend their services.
Sarah R.
Sarah R.
6/29/2022
Mr. Mandale Bishop, owner of Rapid Action Rooter is the person you want on your job!  Mr. Bishop helped me when I really needed it and did so quickly and professionally!  He was absolutely brilliant from start to finish!  
My Airbnb had a broken shower valve and as I had more guests coming, it was imperative that it be fixed right away. I put a call in to Mandale and he answered immediately and said he would take care of it for me.
And he did!  He got that work done the very next day so I wouldn't have to interrupt my Airbnb business.  
I could not have asked for a better outcome!  Not only that, Mandale has a fantastic network of professionals that work with him so the job is guaranteed to go smoothly!
I am so grateful for the fantastic work he did for me!  Thank you Mandale!  Thank you Rapid Action Rooter!
Denise W.
Denise W.
06/04/2021 12:00:00 SA
Rapid Action was amazing. Had an emergency plumbing leak and they responded within an hour and fixed the issue. Glad to have a reliable plumber i can now count on for anything.
Carl A H.
Carl A H.
01/10/2023 12:00:00 SA
The guys were very efficient and honored the price they quoted. I will use them again and recommend them for the services they provide.
Christopher H.
Christopher H.
08/06/2023 12:00:00 SA
I am a repeat customer and have referred Rapid Action Rooter on multiple occasions. They are always responsive, fair priced, and very professional. I returned from vacation to find my hot water heater gave up the ghost and flooded out basement. By the following morning Mandel had his team knock out the whole job. I have highly recommended them in the past and I do so again today!
Whitney G.
Whitney G.
4/16/2022
Wonderful experience! Called Rapid action rooter for help with a project to help a family member. Marvel helped with sending out one of his guys asap! Thanks Ronald :) They were polite and respectful and completed the job with thorough care. Will definitely be reaching out to them for all future plumbing needs!
Thomas W.
Thomas W.
06/05/2019 12:00:00 SA
Excellent service! Mandel came out on short notice and was very prompt and professional, and resolved our drainage issue very quick. Very genuine, sincere and caring individual and I felt that he really cares about his customers and wants to provide the best customer experience, and he definitely delivered! We will be using him for all of our plumbing issues in the future.
Cheryl H.
Cheryl H.
09/05/2019 12:00:00 SA
Another 5 stars for Mandel - luckily I haven't needed his services for almost a year! I had a leaky kitchen sink and a garbage disposal that was stuck. He came quickly and didn't mind that I added on a faucet replacement to the job. Super reliable and no nonsense!
Jasmin C.
Jasmin C.
06/12/2023 12:00:00 SA
Mandel and his team are life savers. After dealing with another plumber and water restoration company who wanted to completely demo a perfectly good tile floor and encouraged me to go through insurance for a simple toilet leak, I called Rapid Action Rooter for an estimate.

Mandel had consulted on a few jobs before. This time I called him and while his schedule was busy as usual I knew he was the best company for the job and asked if he could fit me in. He was patient in understanding the job, sent a team to assess the situation, provided an estimate and clearly explained the work that needed to be done. His team was efficient, on time and was able to replace the broken flange and corroded pipe from the crawl space so I didn't need to have the tile floor demo'd and replaced... saving me thousands. Rapid Acton Rooter will definitely be my first call moving forward.
Jerry N.
Jerry N.
6/13/2020
Great quick service. Had a clogged drain and Mendel responded quickly and had his team over and solved the issue with ease. Professionals and would recommend to a friend!!!
Synphony W.
Synphony W.
2/25/2021
They answer the phone immediately, came over within an hour, Diagnose the problem right on the spot, Quoted a price. Happy client thanks so much
Chris D.
Chris D.
12/20/2021
Ron is the man! And so is Mendel for his quick response to help!!! I tried all day to fix my toilet I plugged lol, but I tapped out when my fiancé said call. Lol it was 7:45 pm Monday night these guys are the only ones willing to help! Not only that it was 10 min or less respond to my Yelp and then 15 min later Ron came! Ron did the job super quick, clean and professional. Blown away all fixed within the hour. I'm shocked and will continue and keep them as my primary. Solid squad and business thank you guys !!!!
Ta'Kashas W.
Ta'Kashas W.
09/06/2020 12:00:00 SA
I'm giving this company 5+ stars! Thank you Rapid Action Rootor for saving the day! Your professionalism, attention to detail, efficiency of completing the job in a timely manner were just a few qualities that make you all stand out! I spoke with Mandel, we came up with a game plan and two days later everything was complete. Each day he said he and his team (also amazing youngmen) would arrive at a certain time and sure enough they were there (working hard in the blazing sun) on time, ready to work. My 60 year old clay pipes were replaced with a new plumbing system.
Thank you all again and continued prayers and blessings to you and yours.
Sage R.
Sage R.
01/07/2022 12:00:00 SA
We had a clogged outdoor drain that other plumbing companies either could not unclog, or wanted to charge over $1000 to hydro-jet.  I contacted Mandel and he quoted a reasonable price and sent his guys out the following morning.  They use hydro-jets to clear out the mud and roots causing the problem, and then ran a camera through the pipe at no extra charge to show me the cleared pipe.  Prompt, on-time, professional, and they got the job done.  Highly recommend!
Giselle B.
Giselle B.
09/12/2020 12:00:00 SA
My toilet's tank have been filling up slowly for the past few days.  Been calling recommended plumbers by my friends but none were available to do the work the same day.  Thank God I found this plumbing company on yelp! Fast and efficient service! Price was reasonable and Mandel was very professional and friendly.  I highly recommend them!
Erron J.
Erron J.
5/18/2021
Mandel and his team were efficient, quick, and didn't break the bank. They discovered a leak in my main water line under the driveway after I noticed that my water bill was sky high! After finding out the exact whereabouts of the leak, he and his team came out promptly a few days later to remove the concrete and install all new copper pipping under the driveway. They even replanted the plants they had to dig up from the flowerbed and power washed the driveway after they finished the job. Couldn't be any happier with him and his team!
M. S.
M. S.
06/04/2023 12:00:00 SA
Sunday night emergency and Mandel saved the day. Excellent communication and very professional. I highly recommend RAR, their Yelp rating is definitely earned.
Brian W.
Brian W.
9/29/2018
I don't write many reviews but wanted to comment on genuinely great service and a sincerely good human. I recently called Rapid Action and spoke to Mandell and told him of my shower drain clog. I explained that I tried all the quick remedies but needed the drain to be snaked. He immediately said no problem when can I come by to take a look. We booked an appointment but somewhere in my communication the day of service was misinterpreted. Mandell called me on Friday to let me know he was en route to the house, I had to tell him I thought I had booked for Saturday and again he said no problem. He then explained that he and his family were on baby watch and that Saturday may not happen.  I said I definitely understand. Saturday morning I received a call from Mandell saying he maybe able to come by in the afternoon if everything with new baby goes as planned :). Needless to say at roughly 3pm Saturday afternoon, this gentleman shows up at my door. He then apologized for making me wait. Seriously, his wife just had a baby and he apologized to me?!  He came in, was able to clear the drain in the shower and then asked for cleaning supplies to clean the shower.  I immediately said get out of here and go spend time with your new baby!  Very few people have this kind of work ethic and commitment to customer service in today's society. Thank you for fixing the shower and restoring a little hope in humanity.
Gene S.
Gene S.
04/07/2022 12:00:00 SA
Mandel is a lifesaver. Good communication, on time, and excellent work at a fair price. This is how everyone should conduct business and Rapid Action Rooter lives up to their name. My highest recommendation. Thank you, Mandel!
kristin h.
kristin h.
12/16/2020
Not enough good things can be said about this man!!! Always answers and comes just in time, fast and efficient.
Anita B.
Anita B.
07/05/2022 12:00:00 SA
Honest, fast response and knowledgeable. Excellent customer service. The owner Mandel saved me money by offering suggestions on how to fix plumbing concerns. Thank you
Aaron M.
Aaron M.
09/12/2020 12:00:00 SA
Thank you Mandel! Excellent communication, showed up on a Saturday evening, no hidden or extra charges, and got our main line cleared in no time at all. I cannot say enough good things. This companies number is being locked in my phone for all my future plumbing needs.
Maritza O.
Maritza O.
9/28/2019
My garbage disposal wasn't working properly and my sink was clogged. Mandel was fast to respond to my call. He showed up right away and easily fixed the issue. I certainly recommend him.
Christian W.
Christian W.
2/24/2020
So it's Sunday night around 10pm and I have an early morning on Monday. I'm getting ready to go to bed and all of a sudden, my toilet goes on strike and backs (it) up like a high schooler at their first dance.

I'll spare you the nasty details, but I tried hard to fix it myself- I'm talking plunger, epsom salt, dish soap, hot water, hanger - all of it. Nothing worked and I was desperate.

I called a few companies on yelp, but this one took the cake. They kept their word on 1) the price and 2) estimated arrival time. It was quick, and I was able to get in bed by 12:30!

Darian (I believe is what his name was, but I could be off) was pleasant and professional. I highly recommend them and will use them in the future if any other problems come up!
Brian K.
Brian K.
12/31/2018
Nobody wants to replace their sewer line. It's invisible and can cost more than a car, but when its time for a new one, it usually has to be done ASAP.

We called a few plumbers and Mandel was quick to respond on a Sunday. Not only did we need a new sewer line, we needed to replace the cast iron drain pipe underneath the house as well as some drain work that another plumber had done incorrectly. He came out to West Adams Sunday night, gave us a quote, and we had a new trench-less sewer line by Tuesday afternoon. He had an excellent crew and left the site cleaner than when they arrived. Mandel patiently answered all of our questions and wanted to make sure we understood the scope of the project as homeowners.

The total cost was very fair. I truly believe you'd have a difficult time finding the quality of work we received for the price that we paid.

In the past, other contractors have left me with a sour feeling once the job is done (things not going right, having to babysit a contractor, etc). That was not the case with Rapid Action Rooter. I felt like Mandel and his crew did a quality job. Parting with new sewer line money is never a good feeling, but I was comforted to know the job was done right. I'd hire them again in a heartbeat, but I know I'll never have to.
Simone L.
Simone L.
10/27/2020
I called into Rapid Action Rooter today and got Mandell on the phone.  I had an emergency and he was able to make it over the same day and came within in hour!  He was safely covered with a mask and covered down to his shoes.  He quickly assessed my leak situation and he found the problem with two other plumbers couldn't identify.  They are now my go-to plumbers, they were fast, professional and most of all got rid of my headache. I'm so glad I found them!  They know what they're doing!
Highly recommend.
Ariane R.
Ariane R.
10/26/2020
Fantastic service. Here right away. Wearing masks. Quick and problem solved! Very respectful of Covid and great attitude. Will definitely call them again if I need service.
Shawn R.
Shawn R.
04/09/2022 12:00:00 SA
Madel and his team were great. Called them out for a toilet overflow and as he is under the house checking pipes, we find that not only are my pipes rotted, they aren't connected properly in some areas and two had holes in them. I had been leaking water under my house for GOD knows how long.  This could have been a very dangerous situation with the water rotting the foundation of my home.

Mandel and his team came out and re-piped my house in one day. These guys were on it working from the time the arrived till they were done. Non stop. Everything was professional. They even hauled away all the biohazard material that came through the holes in my pipes.

I know how people feel about plumbers, electricians etc..... but this team not only got the job done, the did it professionally, cleaned the entire area after, and showed me step by step all my issues and what they did to fix them.

Don't waste your time, call Mandel for your plumbing needs and get it done once and get it done the right way.
Dave M.
Dave M.
8/15/2018
Mandel was on time, knowledgeable and friendly. His quick work on rooting our tub was more than impressive and I will call on him again for sure!
Spencer P.
Spencer P.
8/18/2023
Our sewer line started to back up so I got a few estimates to have it cleared via an external cleanout valve.  Rapid Action was significantly less expensive (which should've been my 1st clue), so I opted to try them (they have 4.9 stars on Yelp so thought I was safe).  After a few minutes running the snake, Mandel told me they're hitting something hard & impenetrable, probably our broken, collapsed sewer pipe & they need to send a camera down for an extra $250 to determine the problem.  He said whatever is blocking things cannot be cleared w just a snake.  When I said I wanted to call around for other camera prices, Mandel tried to convince me to call around while they waited (to save a trip). When I said I wasn't prepared to price-check at the moment, he warned me twice that the job they just completed wasn't guaranteed and that if the plumbing backs up again right away, I'd have to pay to snake again (when he began using typical salesman pressure tactics, that's when I was pretty sure things would back up again & that I had just wasted $180).
Sure enough, it started to back up again the same day so after asking around for 1st person recommendations since I didn't want to pay someone else to come tell me we needed a camera (this wasn't the 1st time we'd been told we needed a camera unnecessarily & unfortunately the trustworthy plumber we used before wasn't avail this time).  Fortunately, I found a plumber who was recommended by a friend, Wayne with Mr. Lowe's Low Rooter, who came out and was able to clear our sewer line with just his snake, no problems at all (and he even charged less to snake than Rapid Action!).
The key lesson learned: Be very wary of salesmen disguised as plumbers.
And if you want a honest, affordable, old-school plumber w integrity, call Wayne at Mr. Lowe's (323-313-9103).
Palak M.
Palak M.
6/20/2021
We purchased a property and sewer line inspection showed some issues. Sent the link of video inspection to Rapid Action Rooter and they said they would need to run their own video inspection in order to provide me an estimate of repair cost. The cost for video inspection is going to be $150 and would be credited to the repair if I chose to get repair done by them.

I have talked about 20 other competitors and no other company charges for inspection in order to provide an estimate for line repair. I hope the company aligns their norms with the industry.
Rebecca L.
Rebecca L.
01/04/2022 12:00:00 SA
I was very happy with the service. My call was answered quickly and politely, and the servicemen were able to come the same evening. They took their time to understand the root of the problem and didn't leave until they saw that my washing machine was no longer overflowing. They also provided professional advice on the next steps I need to take to avoid further and potentially more costly damage.
William R.
William R.
3/22/2023
My renter discovered a pin hole leak under the kitchen sink. The floor was wet underneath. I contacted Rapid Action Rooter, I explained my situation and they provided me with an reasonable estimate. They responded in about an hour, very professional and in less than 30 minutes my problem was taken care of!!
I will definitely call back in the future if needed!
Don D.
Don D.
08/01/2020 12:00:00 SA
These guys came to my house within hours of me making the call. Very professional service and well prepared to do the job. Very neat as well. I would use them again in the future.
Sam K.
Sam K.
8/17/2020
Rapid Action Rooter provided excellent service, response time, and Mandel was super friendly and personable. They were prepared, safety conscious and without a doubt will be my go-to plumber should I need one in the future!
Ashley S.
Ashley S.
7/16/2023
Mandel and his team are amazing. Very quick response at midnight and told me all I needed to know. Showed up in 30 minutes to fix the leaks, unfortunately we ran into a bigger problem than just a small leak that he showed us through his camera that was ran through the pipe. They came back immediately int he morning with a team who can fix the problem the same day. They provided a reasonable estimate and provide quality work! I am definitely recommending them to everyone I know out here.
Dominique H.
Dominique H.
5/29/2020
Rapid Action Rooter is AMAZING!!! They came through in a pinch for me and my family during the memorial day weekend. We had low pressure shower and two sinks that were leaking. I reached out to a few plumbers and Mandel from Rapid Action Rooter reached out to me first. He gave me his number to call him, he was available right away. I ask if he can come the next day which was Saturday and also happened to be his wife birthday. He said give him a few minutes to work something out. Less than a 30  minutes later he called and said he will send one of his technicians. His technicians Adrian and Erick came the next day on time inspected everything and order parts. They came back on Monday which was Memorial day was on time again and completed everything before noon. They are reasonable price, timely, friendly, and explain everything in a easy way. I believe I found my forever plumber !!!!!!! Thanks so much again Rapid Action Rooter.
James M.
James M.
9/25/2022
Had a clogged sink. Based upon their Yelp ratings I called RAR up and they were able to get a plumber out to my house in a just a few hours. Ron did a great job! He was polite, timely, and cleaned everything up when he was finished.

I will definitely put these guys no my short list of plumbers to call.
K G.
K G.
2/13/2020
Mandel was great. We needed a new toilet installed, and the old toilet removed. It was on the second floor and most companies charge extra, but Mandel did not. He was able to provide a thorough and accurate quote over the phone, and made time in his schedule quickly. He came on time, was professional, and was able to get the job done. He showed us everything he was doing and let us know as he saw potential issues that might arise, which he was able to resolve. I called around quite a bit before confirming and Mandel offered a competitive price and had an accommodating schedule. Would definitely use him again for plumbing needs!
Shelley B.
Shelley B.
10/10/2018 12:00:00 SA
Our landlords had a plumber they'd always send, but he was always too busy, and would come maybe 2 days later. This wonderful man came same day within the hour, and cleared our stubborn tub drain 4x faster than anyone they'd sent before. I have his magnet card on my fridge now, and will always recommend Mandel. He's been doing this for I believe 30 years, and it shows! Thanks again :)
Mike G.
Mike G.
11/02/2020 12:00:00 SA
Great customer service, was in and out for a garbage disposal replacement and to clear the pipes. I bought the equipment from Home Depot and he just charged for labor saving me some money in the process.
Nazanin S.
Nazanin S.
11/05/2022 12:00:00 SA
Mandel and his team are phenomenal!! We went through 2 other plumbers before I found them and wish I had them from the start. I called late on a weekend and Mandel immediately answered the phone.  Within 2 minutes of discussing the issue he new exactly what caused it when others said something different and they had seen it in person. They were at our home first thing the following day. He made sure we were educated every step of the way and understood the work being done. They were prompt, communicative and went above and beyond. Don't bother calling anyone else because he and his team know what they're doing!
Chris C.
Chris C.
5/25/2022
They did come quick ( with in 2 hours) for a main drain root problem they charged $150.  Other company quoted me cheaper but they flaked. So I guess I can't complain.
Sonja C.
Sonja C.
04/10/2021 12:00:00 SA
Excellent and fast service. Sometimes water leaks can't wait! I contacted via Yelp on a Thursday night at around 9:00PM, to get a quote. I had a dripping Angle Stop for a toilet. Sounds simple enough, but I live in a 4th floor condo and that complicates matters. Mandel had me confirmed that same Thursday night, for a next day appointment between 11:00 and 1:00. A gentleman came with an apprentice type person. They were able to figure out the pipe in the garage, to shut off the water to this specific bathroom, in about 5 minutes even though it was not labeled. This in itself was amazing!! They then replaced the angle stop. In and out in under an hour. Very polite, wore masks. When I have time I will contact again to replace more angle stops as I think they are all wearing out. Try to be proactive. This will be my team! Thank you!
Lucy D.
Lucy D.
6/22/2022
I am a new homeowner and sadly ran into issues with my old shower handle (cold water one). You can imagine my distress since I was days away from moving in and wouldn't even be able to shower comfortably because only the hot water shower handle worked. Mandel took my call right away and gave me an estimate based on the potential issue. Same day he sent Kelly over to check on the problem. By end of day I had a solution. I did have to come back to the property the next day to get it fixed, but that was just because the plumbing store had closed since I requested a visit later in the day. If not I am positive it would've been fixed the same day. Kelly was very attentive and even though I had no idea what he was talking about (LOL) he shared with me and explained what was going on and was even showing me parts. He did not have to keep me so informed, but the fact that he did helped provide great customer service. I will definitely be giving Mandel and Kelly a call next time I want more work done in my home in regard to plumbing!
Jaye M.
Jaye M.
08/05/2019 12:00:00 SA
Mandel and his crew are simply the best. Mandel showed up within 2 hours of my call on a Sunday. Via camera, Mandel showed me that roots had destroyed the sewage pipes. Mandel and Anthony arrived first thing the next day and got the job done quickly while keeping me informed throughout the process. Mandel is honest, knowledgeable and his prices are fair. The entire team was courteous and cleaned up after themselves. I highly recommend Rapid Action Rooter.
Alex F.
Alex F.
11/18/2019
Mendel was awesome!  Needed a sink snaked, he showed up 30 minutes after our call and was finished in 15 mins.  Mendel was pleasant and honest, you can't beat that! If you need a plumber, call RAR!
Kirk H.
Kirk H.
7/16/2019
Anthony and his crew found roots growing into my pipes at the street. Next day he was on it. Giant hole in front yard. Cleared roots fixed pipes the right way. Not with tape like it was done before.
Filled in the hole. And yard and all is good.  
Great service.
MHunter C.
MHunter C.
11/26/2018
Mandel is AWESOME!!  My garbage disposal died and he helped me not only understand all of my options for replacing but was very honest as to which options were more expensive, leaving it to me to make the final decision.  He is one of the nicest people with whom I've worked on a home maintenance issue and I cannot recommend him enough. Is you hire him, your work will get done quickly, it will be done neatly, at a fair price, and he will explain things without making you feel like an idiot.  
Definitely work with him and Rapid Action. Five starts all around!! *****
Allen K.
Allen K.
08/11/2019 12:00:00 SA
Called Rapid Action Rooter Sunday afternoon.  Mandel arrived within the hour and resolved my clogged drain issue in about 15 minutes.  I had tried clearing the drain myself over a 3 hour period.  Better to leave the job to the pros... Mandel is a pro and very professional!
Will use again!
Malanna M.
Malanna M.
08/12/2019 12:00:00 SA
Mandel and his crew did a fantastic job.  He came out the same day, provided me with a fair quote and completed the job within 24 hours.  I appreciated his patience in educating me about the issues with my plumbing. He has all of the latest equipment, which allows him to work quickly and efficiently.  He also provided more than just one recommendation re: how to approach and resolve the problem. I was very stressed out when he arrived but his expertise and professional demeanor quickly calmed me down - I knew that I was in good hands. I definitely recommend this business and would use them again.
Kelly H.
Kelly H.
10/15/2022
Amazing service all around. Called this morning and spoke to Mandel who dispatched someone to our house within an hour. Not only was Kelly super professional, but he was also such a lovely human! He was able to unclog my shower in less than 15 minutes and cleaned up the space after. Thank you so much!!!
Ryan L.
Ryan L.
6/23/2019
We had a slow clog in our shower on a Sunday morning and Mandel responded via Yelp in a matter of minutes. We went to an event for a few hours before I was able to call him back and speak on the phone and even after that he showed up within the hour after a couple more appointments he had. He did a quick snake of the drain and problem solved. He just recommended we get a new drain cover with a better hair trap system so I got one at Home Depot. I think he was here for no more than 5 minutes. It was way less of a headache than I thought this would be. Glad I found our new plumber!
Leslie L.
Leslie L.
4/16/2023
Excellent work and service!! We needed a plumber fast! Mandel, the owner, responded immediately and was very professional. He worked with me to get the work done as soon as possible and he thoroughly explained the process of the repair. He's been in business for years and you can tell he still values the quality of his work and service. I will be recommending this company to friends and family!
Yasmin K.
Yasmin K.
7/23/2020
Mandel came out on time and he was the only plumber that I called who responded right away and was available to me. He was kind and professional. He accepted Zelle payments which made my life easier. He quoted me a fair and reasonable price and told me what was wrong with the main sewage line. He explained what further measures I could take and how much it cost, but did not push me into further services. I will definitely use Rapid Action Rooter again in the future!
Lana B.
Lana B.
4/15/2019
Mandel is the best in the business. Clearly passionate about what he does and extremely knowledgable. He took one look at our problem and knew exactly what was going on before opening it up. We just bought the house and literally one day later everything was backing into the tub. We put a camera down the mainlines and immediately found the issues. He charged us a reasonable price to get the work done and took the time to educate us on how things work so we know what signs to look for should the problems happen again. Will definitely use Mandel for all our plumbing needs in the future.
Crystal G.
Crystal G.
3/27/2019
Mandel was the only plumber that picked up my call on a Sunday evening about a clogged toilet. He was there within the hour. He was quick and thorough about clearing the clog.

Unfortunately the clog came back two days later. He picked up my call again, helped me diagnose the problem (new toiler paper) and came by the following day to clear the clog again free of charge.

All around excellent service.
Troy B.
Troy B.
09/07/2019 12:00:00 SA
Mandel at Rapid Action Rooter was amazing! Came to the house quick, spent extra time performing the work and did a great job. Highly recommended.
Jo R.
Jo R.
3/16/2021
Mr. Mandel explained what the problem was and what is to be done.....would call him again for future plumbing issues...
Stephanie L.
Stephanie L.
07/07/2021 12:00:00 SA
Extremely friendly and quick service! Mandel gave great advice on the plumbing issues I had and what to avoid in the future.
Surf S.
Surf S.
02/03/2022 12:00:00 SA
What a lifesaver! Mandel took care of a problem my mom was having. Since she's 91, I went on Yelp to find a plumber. There were many from which to choose. I chose Rapid Action Rooter and I couldn't be happier. Mandel took care of the problem. More importantly, he was the consummate professional who showed so much respect to my mom. I will definitely be calling him the next time there is a plumbing issue at either of our houses. If a friend asks me to recommend a plumber, I'll tell them to use Rapid Action Rooter. Five stars!
Stephanie S.
Stephanie S.
07/01/2022 12:00:00 SA
Called last minute and they came within the hour! Fixed my plumbing issue very quickly and also explained the process and what was going on throughout. Definitely recommend!
Maronda P.
Maronda P.
10/29/2022
Found Rapid Action on Yelp. Saw the response time on Yelp was 10mins & the owner Mandel called in less than 10. Mandel is very friendly & professional. Long story short, I needed help with my old refridgerator's waterline (which was copper) and connected my new fridge with a stainless steel waterline, and Mandel was able to send someone within 60-90 minutes.  Kelly, the plumber & I spoked & videochat to see exactly I needed. Kelly was able to fix our problem. Kelly was very friendly & personable. Thanks so very much. Rapid Action are my new plumbers!
Steve K.
Steve K.
9/26/2022
Huge shout out to the team at Rapid Action Rooter! Yelp nailed it when it came to 5-star service. I had a cleaning cloth that got flushed down the toilet and stopped up the drainage system. I had another Plumbing company working on it for 4 hours and they couldn't fix the issue. I went to Yelp, read a few reviews, and called Mandel. I described the issue, sent photos of the job, and Mandel confidently said Luis would solve the problem. Impressively, Luis and an assistant showed up today, pulled out their tools and were in-and-out in 30 minutes, which included verifying the drain was working all the way to the street and testing a toilet and shower. I watched the whole process and was blown away with how quick Luis was able to resolve the issue. Rapid Action Rooter is now on the top of my list for Plumbing Issues!
Rhonda K.
Rhonda K.
10/13/2022
My gabage disposal was leaking and could spill the dirt on the floor making the house to be very filthy. Had a few plumbing companies come by for estimates and I found Rapid Action Rooters to be the cheapest among all that I reached out for, and they had all the tools and parts to do the job with them. The rest of the places I called required scheduling a new appointment except Rapid Action Rooters. The team showed up promptly and in about 40 minutes the work was complete. Definitely recommend.
Mario F.
Mario F.
08/12/2019 12:00:00 SA
I contacted Mandel from Rapid Action Rooter at 5:15pm where I failed to arrange any other plumbing service, some were not available till 2.5 days!

I had a broken bath valve and the faucet was shooting water like no tomorrow! It was either pay for a high water bill next month or shut down the water for the entire house.

MANDEL told me to shoot couple of pics from the valve, and he told me he had the part. So he was finishing up another job in Redondo and will be around 8pm.  

At 8pm, he arrived promptly and replaced the valve in 2 'minutes!

He was very very courteous and friendly and honest!

I will call him for  any other plumbing job from now on!
Jonathan E.
Jonathan E.
11/03/2022 12:00:00 SA
CAN'T SAY ENOUGH GOOD THING!  We recently called Rapid Action because our toilets weren't really flushing, almost as if they were clogged. I reached out on Yelp, and Mandel called us back WITHIN MINUTES. They guys came over in about an hour (keep in mind this was maybe 7 or 8pm). They were able to identify the problem, which was the sewer line pipes leaving the house got disconnected and had tons of tree roots in them stopping flow. They unclogged it enough for the night, and the very next morning, his whole crew came to start the process of replacing the sewer pipe leaving our house going the street. The guys took excellent care of the lawn and made sure to do the work in a way that was easy to put back. I'm also a new homeowner, and the type to ask a lot of questions because I like to know about the process and what's going on, but I didn't even have to ask anything. The guys were making sure to be OVERLY communicative, and let me know exactly what they were doing at every single step of the process. The entire job was done in a single day (the whole crew stayed until 11pm that night to make sure it was completed)! I'm so used to having bad experiences with contractors or anyone working on our house, but this experience was such a breath of fresh air. They've got a customer for life!
Lela C.
Lela C.
05/02/2022 12:00:00 SA
Today as of Monday May 2 I will share to the community of Los Angeles rapid action rooter service is amazing. I was shopping for a plumber today due to the fact that my home shield service was not accommodating and through my researching on Google and yelp I ran across the owners website and gave them a call and they came in less than four hours and serviced my kitchen plumbing needs in less than an hour and this is the type of service that we need in Los Angeles they are amazing and I think the team for supporting homeowners who need amazing plumbers
BINK P.
BINK P.
09/08/2018 12:00:00 SA
Called Mandel yesterday morning for a sewer line that was backed up on our 3 unit property.
He answered immediately and was able to squeeze us for the late afternoon.  After surveying the issue, he got straight to work and snaked the line, at the source of issue.  Roots!  After clearing the line, he droppped a camera in and showed us where the problem is.  
Did not charge us for estimates.
He even checked the toilets for the rear unit for a seperate issue, at no charge.  
He was worth the wait, and im glad i found Rapid Action on Yelp.
Cat M.
Cat M.
6/16/2022
I reached out this afternoon and received a call back same day. As soon as I was available Mandel came over and solved the problem within minutes. Amazing service! Thank you again.
Veronica P.
Veronica P.
04/02/2019 12:00:00 SA
Thank you so much to Mandel. He was professional and got the job done despite the challenging situation. Great problem solving and really takes pride in what he does. Highly recommend!
Patrick F.
Patrick F.
10/31/2020
They answered my phone call at midnight on Friday when my sink backed up and then arrived promptly on Saturday morning. Mandel is a great guy and clearly takes pride in his work. Highly recommended.
Shabot S.
Shabot S.
10/22/2018
Mandel was just at my place of business to give me an estimate for some work.  Instead of charging me an arm and a leg to do some unnecessary work, which he could've got away with.  He told me the best fix for my situation and instructed me how to do it myself.  I appreciate his integrity and moral ethics.  I would definitely call upon this man to do work for a close friend or loved one without any concern of him trying to take advantage.  

If you're looking for a good honest worker with integrity.  Mandel is the way to go.
Glenn W.
Glenn W.
05/05/2021 12:00:00 SA
I made an appt. with Mandel regarding a clogged kitchen drain. He arrived on time for the appt. He first tried to snake the pipe, but it was too clogged. He then explained how the old Galvanized pipes sometimes rust and deteriorate on the inside. After cutting a section of the pipe under the 80+ year old house, we could see the pipe only had 15% of flow and was rusting.
He replaced the elbow section and the section leading to the main line, using plastic piping. He then suggested we look at all of the old galvanized pipes under the house and we saw many sections with rust and seepages, and that there was no clean out access for the main line. After a few quotes from other plumbing companies, I accepted Rapid Action Rooter's quote to have all of the individual drain pipes, the main line, and to install a main line clean out in the front yard. Mandel and his crew were prompt, professional, cleaned up everything, and finished the job in less time than anticipated.
Corri R.
Corri R.
09/05/2019 12:00:00 SA
Mandel is awesome.  I reached out to him on Yelp and the next day he sent a team member out to my house.  His employee Kelly was awesome.  A very nice and friendly person and he fixed 3 slow drains in my house.  The price was extremely reasonable and I would definitely recommend Rapid Action Rooter to family and friends.  Kelly even cleaned up after he did his work which was very helpful after a long day at work.  30-day warranty on the work.
Davion L.
Davion L.
10/06/2021 12:00:00 SA
Heard about the great service, called about 2 clogged sinks. They responded very fast. Very knowledgeable. Customer service was great! Would highly recommend for all plumbing needs.
Jo C.
Jo C.
8/15/2020
Had a badly clogged shower drain.  Mandel explained that the drain pipe was corroded and he would do his best to unclog it.  Miraculously Mandel was able to get the drain unclogged and explained the work that needed to be done. He also gave us a discount because they arrived late due to an emergency plumbing job.
Ray B.
Ray B.
4/27/2020
Mandel and his team was very responsive, even during the whole COVID stay at home time.  They came out to fix my water heater within an hour of speaking to him.  They replace my water heater and had me up and running again in less than three hours.  They were very friendly and prices were competitive.  They weren't the lowest cost provider, but their quality of work was worth spending a little more for.
David H.
David H.
12/03/2021 12:00:00 SA
I can't speak enough for Mandel's character. I called him for a routine issue with my dishwasher and he offered to help me over the phone for free. We fixed the issue without him ever coming out.

That's the type of person you give business to in the long run. I will now only go with Mandel for all my plumbing needs because of this.

Thank you!
Cheryl C.
Cheryl C.
6/16/2020
Well, here I am again and Mr. Mandel Bishop was right.  I did need a new drain pipe.  He did a great job of cleaning out my old drain but within a few weeks, I could tell it was beginning to back up again and I did not want to wait until it got really bad so I contacted Mr. Bishop and informed him that he was correct... I needed a new drain so we made an appointment.  He got very busy with emergencies and since mine was not an emergency, I said no problem but he did a great job of keeping me posted and to my surprise, he gave me a discount because I was understanding and patient.  When he came to do the job, he keep me informed every step of the way.  He showed me that the pipe was old and corroded and was no longer even connected to the vent pipe.  OMG!  He then redid the pipes under my sink because they had been improperly installed and the wrong size was used.  See the picture that I attached... the one on the left was too small for a kitchen sink.  The one on the right was the proper size.  Now my sink drains so fast which is music to my ears because I suffered with this issue a long time.  It's so nice to finally find a competent plumber.  I will be using Rapid Action Rooter for all my plumbing needs in the future.
David T.
David T.
4/27/2022
We had a drainage issue on a Saturday night at a home we were visiting in North Torrance. All drains were clogged indicating a problem in the main line.  Sunday morning I got on Yelp and requested for quotes and several replied right away. Mandel texted me to call and we were able to arrange Anthony to come over within 1.5 hours.

Anthony took his time to check all the symptoms and situation and explained clearly what we needed to do and that it was a temporary solution. It all made sense since we've had to have rooter service a couple of times in the past few years. He got it all cleared quickly.

We decided to have a 2-way cleanout installed so we're getting that scheduled soon. We know who to call when we're in the area!!
Harold R.
Harold R.
10/02/2021 12:00:00 SA
I found Rapid Action Rooter on yelp when I noticed water leaking from the tank of my toilet. I called and explained the problem to Mandel who said he would send someone out within a few hours. My plumber Ron arrived on time and was extremely professional and knowledgeable. He was able to quickly diagnose and fix the problem. Thankfully it wasn't anything major and he was able to fix it in no time.
Dylan W.
Dylan W.
08/04/2022 12:00:00 SA
My sewer system backed up and I called 5 different plumbers to come look at it. Got all sorts of outrageous quotes and Mandel and Kelly came out, gave me a fair price, and finished the work (which was extensive) the next day. Now I have a brand new sewer line that I don't have to worry about again. Mandel was always responsive and helpful anytime I called him. Highly recommend for any plumbing or sewer needs.
Ben B.
Ben B.
08/05/2018 12:00:00 SA
Mandel is really a great service provider.  We called him on a Sunday morning for a badly clogged kitchen sink.  He arrived earlier than anticipated, diagnosed the problem immediately, explained it clearly we could evaluate the service he would provide, and he took care of the problem.  I will absolutely call Mandel and Rapid Action Rooter again the next time I have an issue and recommend them highly to anyone looking for a plumber.
Shawna W.
Shawna W.
12/04/2018 12:00:00 SA
Yelp does not offer enough stars to rate this company, plumber/owner, staff, and service that I received today.

IF YOU USE ANOTHER PLUMBER YOU ARE WASTING YOUR TIME AND MONEY!

I don't blow smoke up anyone's kazoo! This review I write from my heart and can't quantify my gratitude for this plumber and his superior quality of service.

My hot water heater failed and water was leaking something awful. Mr. Mandel Bishop to the rescue! He goes above and beyond to provide the best service this side of the Mississippi! Mr. Bishop made time to assess and re-schedule the quickest turn around appointment.

Mr. Bishop and his staff were efficient, courteous, polite, and wasted zero time getting the job done. There was zero lounging around, idle conversations or lollygagging! They are about business and upholding their reputation as a quality plumbing service.

I was in years after Mr. Bishop reassured me that everything would be ok and he was on the job. He stood by his word. He did not leave until he saw that everything was functioning properly. A quick hand shake and he and his crew were off to service the next plumbing emergency.

Don't make a mistake and call any other plumber. If you want it done right the first time Mr. Bishop and Rapid Action Rooter are definitely who you want to call.

Finally, I must end with this:

IF YOU USE ANOTHER PLUMBER YOU ARE WASTING YOUR TIME AND MONEY!
Talia D.
Talia D.
12/13/2020
Mandel came to the RESCUE! A pipe on the water heater burst in my apartment and I could not get the water completely shut off. Mandel answered the phone right away, guided me through the shut off process, and in less than 30 minutes he was pulling up to replace the pipe and save my sanity. Rapid Action Rooter is officially my number 1 choice for any plumbing issues from here on out. Fast, PROFESSIONAL, and super informative, don't waste your time on the rest, choose the best.
Erica C.
Erica C.
10/23/2017
They came out very quickly and assessed the job, fixed and complete. Staff was very friendly and efficient! Will definitely use them again!
Tarah J.
Tarah J.
08/05/2021 12:00:00 SA
Quick to respond! Excellent service! Mandel was very quick to respond and always helpful. Kevin came out and did a great job replacing our faucet. We will use them again.
Danielle M.
Danielle M.
3/19/2022
I called Rapid Action Rooter requesting a quote for a new garbage disposal and installation. Mandel, the company owner, requested I text a pic of my disposal in order to properly quote the job. He quickly called me back with a quote and was able to get to my home within a few hours. My new disposal was installed within 10 minutes, and I was charged exactly what I was quoted. Mandel is friendly, honest and I will definitely be keeping his info handy for the next time we need a plumber!
Nikki K.
Nikki K.
01/04/2021 12:00:00 SA
Contacted Mandel and in less than 3 hours, he had not only arrived, but fully unclogged my slow shower drain and cleaned up afterward. He also gave some great advice on how to best replace my impractical drain cover. Thanks for the great service!
Pamela M.
Pamela M.
10/21/2020
Mandel (owner) is the best.  He responded to my message right away, talked to me about my problem and actually tried to help me find a less expensive alternative.  At the end of the day, I ended up going with the more expensive route because that best suited my needs at this time.  Kelly came in and got the job done efficiently and for a reasonable price.  In addition, he wore a mask during the whole process.  I would definitely use Rapid Action Rooter again.
D. W.
D. W.
11/24/2022
In the wee hour of Thanksgiving  morning the the toilet started to leak and we were in a panic! After calling multiple plumbing services and either getting no answer, or an outsourced answering service we landed on a Yelp 5 star rated company, Rapid Action Rooter!  The proprietor, Mandel answered our call and I must say, to get him on the phone was a comforting feeling.

While Mandel's crew was already in the field servicing others that came before our call, he assured us that help was on the way! True to his word Mandel's crew arrived promptly at 8:00am. Dwayne and Ronald were professional, efficient and most importantly resolved the immediate issue of having a working toilet, in time for the holiday!

We will continue to patronize Rapid Action Rooter, a company with a proven track record. Thank you Mandel, Dwayne and Ronald for coming through on Thanksgiving! We are truly grateful!

VBC and Family
Dave S.
Dave S.
03/08/2023 12:00:00 SA
These guys are skilled, fast, and friendly. I called Mandel at 1pm after a pipe sprung a leak in my crawl space. Within an hour, Mandel and Kevin had already arrived, examined the leak, and provided an estimate. An hour after that they had completed the repair and packed up their truck. What a huge relief!
Chris H.
Chris H.
6/17/2020
Rapid Action Rooter saved the day! Recently, my wife and I returned home from the hospital with my our first-born child only to find a massive water leak had caused significant damage inside our home during our time away. Mandel and his team were courteous and professional, arriving at our house within the hour to begin the repairs. Thankfully, they fixed the problem quickly, and we had running water again without having to get a hotel for the night. I am extremely grateful to Mandel, along with his team at Rapid Action Rooter. I highly recommend their services and would happily use them again in the future.
Lindsay H.
Lindsay H.
06/01/2019 12:00:00 SA
It's a Saturday morning and our toilet is totally back up. Plunger didn't work, YouTube DIY didn't work, and chemicals didn't work, so I gave Rapid Action Rooter a try. Mandel responded to my request in less than 10 minutes.

We had a crazy day planned but Mandel worked with our schedule.  After finding out we only had one bathroom, he offered to come by any time that worked for us same day. Such a relief!

The process took less than 10 minutes, knowledgeable and great customer service. I highly recommend him for any plumbing needs!

We will definitely call him again for future needs.
Amir K.
Amir K.
8/26/2019
Mandel runs his business like a true professional. I called him with an emergency sewer backup problem on a Saturday morning. He was there within a couple of hours. After review, he suggested a course of action and walked me through all the options, pros and cons. He was on top of things all through the 3 days it took to revamp my entire sewer connection to the city main line. Mandel is not cheap by any stretch, but if you are a homeowner and want top quality work performed by an extremely reliable company, these guys are your best bet.
Pat E.
Pat E.
01/02/2021 12:00:00 SA
Naturally, plumbing issues always happened on the weekend when everyone is home and this weekend was my turn. Based on the Yelp reviews I called Mandel and he took care of the situation right away, is extremely knowledgeable, and professional. He had my back and I have his phone number saved in my contacts for future work. Highly recommend.
Thomas F.
Thomas F.
10/09/2018 12:00:00 SA
I can't recommend Mandel and Rapid Action Rooter more! I had a plumbing problem that needed to be addressed quickly, and after sending out an inquiry on Yelp Mandel responded right away. After following up on the phone for details about the problem he was at the house within an hour to help. He was great, know the issue well and how to fix it. Thanks Mandel!
Carolyn B.
Carolyn B.
3/27/2021
Overdue but well-earned review for Rapid Action Rooter and Mandel, highly recommend! Mandel is professional, experienced, knowledgeable, honest and follows through with everything he promises, no BS!

Back in January, I was doing laundry and heard gurgling in one of the toilets and sewage had backed up in my shower.  Found Rapid Action Rooter on Yelp, called the number and got a quick response from Mandel.  He couldn't come the same day but came exactly at 1pm the next day as promised.  Turns out my main sewage line, the original one from the 1920's, had burst and had to be replaced.  Mandel had a crew the next morning right on time at 8:00am to replace it.  They had it done and cleaned up by 4pm the same day.  Mandel came in the morning to explain what his crew was going to do and came back afterwards to make sure everything was done well.  His crew worked hard in not the best of situations, it's the sewage line after all, and they were polite, considerate of the property and just overall good hard working guys.  

A few months and many loads of laundry later, absolutely no issues, no more gurgling and definitely no more back-ups!  Will definitely call Mandel and Rapid Action Rooter again for any plumbing issues at my house.
Gustavo S.
Gustavo S.
7/23/2020
Was quoted an appointment 2 1/2 weeks away from Home Depot services (not to mention a 6 hour arrival window), decided to go another way for a garbage disposal replacement job.

Mandel got back to me quickly and came out within 2 hours of our initial call! He wore expected COVID gear (mask/gloves) and was done in around 10 minutes. Overall, a very pleasant experience and won't hesitate to give me another call for any additional work we need done.  

Highly recommend!
Marisol G.
Marisol G.
8/28/2023
Highly recommend! Our apartment complex was having plumbing issues and Mandel was here within the hour. Fast, professional, and excellent service! Thank you Mandel!!!
Melinda S.
Melinda S.
07/01/2022 12:00:00 SA
This company really took the time out to check for any leaks. They are honest and stand up people. For a single woman this is very important. I give the all stars and beyond.
Jennifer M.
Jennifer M.
5/31/2023
Mandel is the best!! Mandel came to my home late at night to fix and emergency and couldn't have been more pleasant. He explained everything to me and was very reasonably priced. He will definitely my plumber from now on.
Jinghan W.
Jinghan W.
9/16/2018
Mandel was an amazing plummer! He was on time and got the work done, quick! He was consistent on high-quality products. My kitchen sink looks great now.
matthew m.
matthew m.
06/08/2023 12:00:00 SA
Ive been living in L.A. for 30 years and Rapid has been the best service from the owner Mandel to Devon who fixed my pipes and clog. What was especially nice was Mandel the owner followed up with myself after the job.
  They were very efficient and explained exactly what he was doing. I will highly recommend them and will for sure spread the word. Thank you mandel
Marques D.
Marques D.
3/16/2020
Something was stuck in our garbage disposal, Mandel came out and fixed it with in 15 min. Saved us from spending more money to buy a new garbage disposal.
Matt S.
Matt S.
11/30/2019
Mandel is 100% a licensed plumber. Not only that, he's everything you want and need when you have a plumbing issue.

He came to my house to fix an emergency clog faster than any plumber I have ever called. He is a full professional, very good at his job (he's been doing this since his grandfather taught him at seven years old!) and very reasonable and up front with his pricing.

Mandel completely fixed my problem fast, cleaned up after himself, and if I could, I'd give him 10 stars. I rarely ever leave reviews, unless fully warranted. Call Mandel and no one else.
Robert H.
Robert H.
7/17/2018
Rapid Action I spoke with Mandle and very professional and polite and very fair with his service charge. I had and issue with a waterless tank that no would work on but Mandle sent his technician Patrick who came to my rental and took a look at the waterless tank took care of the issue and explained what the issues. If I can give them a 10 STARS I would. No need to look elsewhere call RAPID ACTION!! Thank you guy
Claudia H.
Claudia H.
12/28/2020
It was the day after Christmas and the toilet tank was not filling up. I found Mandel on Yelp and saw the great reviews.
Just like others mentioned he was very responsive. We had a quick call and then I texted him pictures of our setup.
He called back within an hour and gave my boyfriend some pointers, to help diagnose the issue. Turns out we just needed a new hose. He saved us time and money. Although he didn't come out he gave us free advice. We will definitely keep him in mind for any other issues that might come up.
Cass T.
Cass T.
10/31/2022
We are extremely happy, and excited to find such an outstanding, and honest plumbing company.  We had a leak running from our upstairs bathroom into our downstairs family room.  We found Rapid Action Rooter online with 5 stars, and a host of happy customers, and I can see why.  We are now part of those extremely happy, and satisfied customers.

Mr. Mandel will calm your nerves; he is thorough, communicative, honest, and very knowledgeable about plumbing.  His team is incredible; Ron came out; had to do some demolition to get to the pipes behind the walls, found the leak, and Kelly repaired the leak.  The best part of all of this is not just fixing the pipe, but their professionalism, and how clean they left the bathroom, and downstairs.  These guys are AMAZING!  We have found our plumbers for life.   Thank you, Mandel, Ron, & Kelly!!
Ashly B.
Ashly B.
6/30/2023
If you're looking for a plumber, stop here. These guys are the best. Prompt, friendly, helpful, affordable. We couldn't have asked for better folks.
Omar M.
Omar M.
11/11/2021 12:00:00 SA
After 2 days of wasting money and more importantly time with other plumbing companys I finally decided to call Mandel over at Rapid Action Rooter. Should have done that in the first place. Mandel came at the exact time he said he would, gave me an honest opinion and fair estimate and even said he was ready to fix the problem I had which was a broken gas line. 5 stars all the way for customer service and work. Thanks Mandel!
Nayna Patel P.
Nayna Patel P.
09/06/2019 12:00:00 SA
We had an urgent and complicated issue of a toilet overflowing after hours. He responded quickly and diagnosed the problem. Because the problem was complicated he walked us through what we should do next and game us some numbers to call and how we should deal with the insurance company due to the nature of the problem.  Overall very satisfied with his response.
Jessica P.
Jessica P.
11/02/2019 12:00:00 SA
Happy customer!! I had a plugged toilet at home and was in dire need of finding someone to come out same day. After several you tube videos, DIY tricks, and Home Depot runs, I decided to call an expert. It was a Saturday and I tried calling a few others and no one answered their phone; however, when I called Rapid Action, a helpful and cheerful Mandel was on the other side. He estimated he could be at my home in two hours, and what do you know, he was 15 minutes early!!! He immediately got to work and started trouble shooting my problem! Not only did he fix my clogged toilet, but because of his trouble shooting he found that some of the pipes in the bathroom were not connected!! We bought a flipped house and Mandel did a really nice job explaining to me what was wrong and what was required to get things in order!
If you are looking for an honest, reliable and experienced plumber, Mandel needs to be your go to person! Thank you Mandel! You saved the day!!
Amaya M.
Amaya M.
3/18/2022
Super affordable and reliable. Came the same day I called and were quick in figuring out what was going on.
Rick J.
Rick J.
12/16/2022
I had a clogged main sewer. Mandel can out the same morning I called. They cleared the sewer and sent a camera down the pipe to see what the issue was. They found roots growing through the old clay pipe and a back pitched section of new pipe that the pervious homeowner installed. He took the time to send the camera down with me so I could see exactly what was going on. Our sewer runs under about 80' of a concrete driveway, so I was getting nervous of what fixing the problem would entail. They were able to open a small section of the concrete to do the repairs. From that section they were able to fix the back pitched section of pipe, removed the roots, and re-line the old clay sewer. I won't have to worry about my sewer again! The broke up the concrete, removed it, and patched it back. You can hardly tell that they were there.
Mandel and his team were awesome! They were extremely courteous and willing to answer any questions along the way.
I would recommend Mandel to my family and friends for any plumbing issues!
Ryan L.
Ryan L.
8/30/2023
5 stars is an easy rating to give.  I had an outdoor drain line that previous plumbers could not figure out to include recommending tearing up cement to change the clogged line.  HOWEVER, Mandel and his team did not have the same issue.  Within 15-20 min, they cleared the clogged line and fixed the issue.  Beyond fixing the issue, this is a team (lead by Mandel) that truly cares about what they do.  Mandel was responsive, communicative, and demonstrated a true caring about solving the issue vs. just another job.  More specifically, Mandel started this business when he was 19 years old and will work around the clock to serve his clients.  I could go on, but would HIGHLY recommend Mandel and his team for any plumbing needs.
Marla W.
Marla W.
11/20/2017
I had a water leak in the kitchen. The plumber quickly came out and assessed my leak. The technician showed me where the problem was and informed me what was needed in order to handle the situation. He were very professional and stayed until the work was complete. It's hard to find a plumber who you can trust to handle your situation quickly and won't squeeze your pocket for every cent. I am very pleased with Rapid Action Rooters work. If you are looking for a plumber you will be happy that you called them. I highly recommend their services.
D D.
D D.
10/02/2020 12:00:00 SA
I love how responsive they are. I needed someone to come out early morning to fix my toilet before work . They got to my house within minutes,  masked for COVID precaution, quickly solved the problem and i made it to work on time. I love their friendly service.
Diona V.
Diona V.
11/30/2022
I cannot say enough great things about the father-and-son team of Charlie and Jared! These two are professional, thorough, and really know what they are doing. Another plus is that our pooch loved them :). I would not hesitate to use them again in fact, they are our new go-to for all plumbing needs. It can be difficult sometimes to find good, solid people that are trustworthy and I would not hesitate to use them again. You are in good hands with these guys!!
Reviewer 1.
Reviewer 1.
4/27/2022
Mandel answered my request for a quote within minutes.  Provided an estimate to snake a drain for me and set up for Ron to do the job the next day.  The estimate was very fair. Ron arrived on time finished the job quickly and the drain was working again.  Explained the issues with roots growing into the old drain and told me the options.  No up selling or pressure.  Just the facts and the drain was working for now.  It will likely slow again with roots.  Sent me a Venmo bill and everything done in less than 18 hours.  WOW!
Very professional, courteous and fair.
Excellent customer service. What a joy to do business with these fine men.
I would not hesitate recommending them.
Dominic D.
Dominic D.
7/31/2023
I called at 7am, and was able to schedule someone to come at 9. Ronald came in earlier than expected, which was nice. Unclogged our sink before I even had to go to work. He was done in about 20 minutes. Great work!
Drew R.
Drew R.
10/10/2021 12:00:00 SA
They came out on a Sunday evening and ensured my problem was solved and done professionally efficiently. Would Absolutely hire again, and give their info to friends
Kay L.
Kay L.
07/07/2020 12:00:00 SA
We had a sewer line issue that was absolutely driving us crazy, and let's not even get to how bad it was starting to smell up our home. Mandel came to our home a few hours after my call and immediately knew the issues w we're experiencing. He was able to clear it all up, and at the same time he gave us really great and sound advice/recommendations to move forward. The pricing was very reasonable and matched the well done job. Not only was he good at his work, but he was extremely nice and professional. Lastly, be offered to go the extra mile and look under our home to help identify other issues and concerns we needed to address. I will only use Rapid Action Rooter services from here on out. Fantastic job and I highly recommend!
Janet R.
Janet R.
10/02/2018 12:00:00 SA
Thank you soo much Mandel for saving the day! I had a clogged pipe, & I assumed I can fix it by going to my local hardware store and was recommended that acid would clear the pipe. Well that was the worst mistake of my life!! Went home poured it in the sink. Left and came back 4 hours later at 9pm & OMG The acid was melting my pipes, & it leaked everywhere. I was completely freaked out on the verge of tears. Quickly got on yelp and found Mandel. Called him right away, explained my situation to him. He reassured me everything will be fine and that it can be fixed. He is a very honest, professional, & fast worker. Mandel you are amazing for accepting to work with such hazardous chemical! He was also very knowledgeable when i mentioned the chemical. I can't thank you enough! Plus your pricing is incredibly amazing! I definitely will be recommending Mandel to everyone!
Lori R.
Lori R.
03/05/2020 12:00:00 SA
Rapid Action Rooter - Mandel the owner respond same day to give me an estimate. Came back the next day and completed the job in a timely manner. The plumbing problems were the result from a house flip. Rapid Action Rooter corrected the problem. Mandel is very knowledgeable and trust worthy. I highly recommend.
Craig W.
Craig W.
10/27/2020
Mandel was so quick to respond his team came out and was so thorough so quick so clean so good I was so happy so you know
Brian E.
Brian E.
11/18/2020
Rapid Action Rooter is HIGHLY RECOMMENDED! Mandel himself came to my home to service some plumbing issues that I had. He showed up on time wearing gloves and a mask. He counseled me on what he was going to do before he began. He was very attentive and honest with any question that I had. The preparation and quality of work was superb. Should you be in need of plumbing services, do yourself a favor and call Rapid Action Rooter.
Lea J.
Lea J.
1/19/2023
I had a clogged drain in the kitchen and slow draining in a bathroom. I attempted to clear it out myself but no luck. So glad I contacted Mandel the very next morning in the wee hours! He was very responsive and quick to arrange service even though his guys were already out doing jobs that day. He squeezed me in the schedule and Ron did the repairs. He was helpful and explained what the issues were---way beyond my abilities/ youtubing attempts to repair it myself. Mandel followed up with me that same evening. My repairs are almost complete (they have to come back with a part) and from what Ive experienced so far they are reliable, thorough, and very responsive.
Lady Ivory B.
Lady Ivory B.
10/10/2019 12:00:00 SA
I would like to thank Mandel for his kind service yesterday. Rapid Action Rooter was actually the 3rd plumbing services I called as I went in order of the ratings listed on yelp. The first place I called closest to my area in Westchester was AA Twin Brothers plumbing. While someone answered the phone immediately, the customer service via phone was not kind, warm or welcoming at all. The lady seemed like she didn't care and just wanted to get off the phone. I had to interject so I can even ask a question so I called back to cancel. Another place I called had better phone customer service but starting prices compared to others seemed more expensive. I then called Rapid Action Rooter and phone was immediately answered by Mandel who was cheerful and was able to schedule within a few hours, sooner than the other place to help with our toilet and shower drain problem. He even took time to have me share the problem I observed and provided a quote of $99 if toilet did not need to be removed. He asked me to simply text him my name, address and appointment time we agreed on. I then called back just to check and see if my text was received, and his wife kindly responded immediately to assure me I was on the schedule. When he arrived he greeted me kindly, I showed him to the bathroom with the drain issues, and he did his best to try using his metal snake machine to get through the old drains of the house from the side of the outside of the house to try to save on money. Unfortunately while he did his best, the drains were not unclogging so the toilet did need to be removed and he needed to bring his snake machine into the house to unclog the situation and that was $375. He then noticed that the shower drain was also pretty clogged up so he asked if I wanted to go ahead and have him unclog that one too and he would give me a discount so the whole total ended up being $400. The job took over 2 hours which was longer than he anticipated but he stuck around to get it done. I thank him for his kind help. I kind of wished that he brought his own towels or cleaning items to help clean the mess in the bathroom afterwards but I don't know if it is customary for that to be part of the job so I just hired a cleaner to come in to help clean and sanitize the bathroom from all the mud, dirt and sewage stuff that came out of the drains which splashed around the walls and floors. Anyway, Mandel loves his job and I was thankful for his prompt and honest assistance.
Chasteen M.
Chasteen M.
02/04/2022 12:00:00 SA
Called yesterday morning for our garbage disposal! He had other clients during the day but still made time for our house! I took pics of the problem and he called me back to tell me what was wrong and by 4pm he was here and fixed the problem in 30 mins! Keep in mind I called around 10am so the fact that he responded so fast and was willing to fix the problem day of was truly something! If you need a plumber please use rapid action rooter!
Kim E.
Kim E.
01/06/2019 12:00:00 SA
Such a fast response time and so willing to help with a bad situation.  Professional and courteous service.  Would highly recommend!
Keisha M.
Keisha M.
03/02/2020 12:00:00 SA
They are excellent. Even though i didn't have them do the work because the HOA for my building had to approve, they still tried to assist. Also, hours after leaving the plumber called me and inquired if the HOA plummers had actually made it out to help me.
Wesley T.
Wesley T.
11/10/2022 12:00:00 SA
Very positive experience working with Mandel and his crew for a toilet installation project. I purchased two toilets from Lowes and originally had ordered installation services with them. But after two trips out from their third party plumbers, I still had no toilets installed and they said I needed to replace the flange which would cost $2000. I called up Mandel instead and he arranged to have his guys come out to take care of it. They finished the job within an hour, and I am now happy to have two brand new fully functional toilets.
Saima B.
Saima B.
11/15/2020
This guy mandel is not professional ..nothing but attitude and keeps talking about his years of experience and runs up the bill but does minimum work..avoid at all costs
Sean W.
Sean W.
7/17/2018
Unreal service! Came late, a pleasure to be around, knowledgeable and reliable. Great rate. In and out in under 30 minutes.
Lisa P.
Lisa P.
08/09/2018 12:00:00 SA
Where do I begin. Mandel Bishop, owner of Rapid Action Rooter, quite literally saved me from incurring tens of thousands of dollars in damages. I heard water dripping behind a wall in my laundry room. After another expert told me it was the washing machine leaking I made an appt for an appliance repair person to come the next day. Something didn't seem right about that diagnosis and I checked on it the next morning around 5am. It was clear to me then that it was something behind the wall in the plumbing. We just moved into this house and I didn't know how or where the main water turnoff was located. So, I googled 24 hour emergency plumbers. The first two plumbers I called put me into voicemail. Thankfully, I called Rapid Action Rooter and Mandel picked up on the first ring... AT 5AM!!! He talked me through how to locate my main water valve. Now at least I could minimize the damage by turning off the water. Next, he told me he had a 6am appointment but he would be at my house by 7am.  Mandel arrived promptly at 6:55am. He wasted no time diagnosing the problem. He showed me where the drywall was wet and with my permission removed the damaged drywall. Within 10 minutes he had identified the leak in a copper pipe in the ceiling. Needless to say, I am incredibly grateful for his promptness, professionalism and expertise. Mandel Bishop is a true gem and a person of great integrity. I can't find enough superlatives to express my gratitude or endorse him enough. Thank you!!
Rachel R.
Rachel R.
11/24/2019
We called on a Sunday and Mandel was here within minutes - a miracle! He got our clogged drain working and cleaned up after himself - another miracle! We will definitely use him again - although of course, I hope our drains behave and we don't have to!
Alyson H.
Alyson H.
12/11/2020 12:00:00 SA
The best plumber! Mandel is a true professional. He assessed our situation and informed us of our options. He took the time to educate us on the issue rather than just telling us. He answered multiple questions we had  to ensure we were comfortable with our decision. I would recommend him 100%. Thank you Rapid Action Rooter!!
Nusaram P.
Nusaram P.
7/15/2023
Excellent, excellent, excellent service!!!  Highly recommended!!!

I had a slow leak in my water line, found Rapid Action Rooter here on Yelp, called, and spoke with Mandel.  We discussed the issue and he even asked me to take a picture of it, which impressed me, because it shows that he's thorough and wants to do as much diagnosis as possible.

We made an appointment and the workers arrived on-time.  They were courteous and professional but most of all, they had tarp and trash bags to keep my lawn clean.  When they finished, they cleaned up so well, that you couldn't tell that they were even there!

The price was also excellent!  For the other plumbers I called, I overwhelmingly felt that they were price-gouging.  But definitely not so with Rapid Action Rooter.

I am a first-time customer but I have now found my plumber and there will definitely be repeat business.

Thank you, Mandel!
Lorraine E.
Lorraine E.
02/01/2023 12:00:00 SA
Waste line under house was damaged.  The owner showed pictures and pointed out damage.  Kept us updated at every stage of repair. The crew was efficient and cleaned up the entire area.  Great job.
Goddess M.
Goddess M.
8/24/2019
New Kitchen Faucet! Thanks Mandel with Rapid Action Rooter for putting on my faucet.  Very pleased with the outcome everything was very neat and clean!  I would definitely recommend to everyone I know!!! Thank you Rapid Action Rooter!!!
parnia b.
parnia b.
4/24/2022
I had an emergency on Saturday morning- my cold water faucet was stuck and water was running at high pressure. There was a risk of flooding my bathroom  and my neighbor's below. I was panicked and found these guys through Yelp. And I couldn't be more grateful that I did!  Mandel answered my call right away, asked for photos, quickly identified the issue and sent out his guys- Anthony and Devron. Once they arrived, they confirmed the issue and began to work on it, communicating what needed to be done and why, making recommendations regarding next steps etc. They were able to fix the issue in no time. Mandel and his team couldn't have been more responsive, professional or polite. I don't remember the last time I had a repairman at my house who actually talked to me and explained the issue! And most importantly they knew what they were doing. I will use these guys and recommend them over and over again!
Sara W.
Sara W.
02/09/2022 12:00:00 SA
I found these guys through Yelp and was impressed by their reviews. I was looking for someone to use when we had issues come up at my boss's home. I have to say, I've been impressed EVERY. SINGLE. TIME. we have used them. They are always quick to answer the phone or quick to get back to you if they miss your call. I'm not someone who has a ton of knowledge on plumbing repairs. Unfortunately I've seen far too often where technicians try to take advantage of my lack of knowledge on these types of repairs and upsell me things I don't actually need. I've never felt that once with these guys. In fact, I think there are times they could've (and should've) charged us for certain things, but instead said, Oh no, there's no charge for that! We are just happy to help. Can't speak enough to this company's integrity! Call them, you won't regret it!

Side note: Ron, who has always been the plumber on our calls, is the BEST! Kind, polite, and always willing to go above and beyond to help.
Eddie F.
Eddie F.
10/29/2021
I had an issue with my old water heater and Mandel came out that day. He offered a reasonable quote and replaced it within 24 hours. Not only did he fix that, but also my toilet. Highly recommend. I will be contacting them again for any other plumbing issues.
Keith N.
Keith N.
1/23/2020
Our shower knob cartridge broke and I couldn't shut off our shower. I searched Yelp for an emergency plumber.  I called one that came up earlier on the list from Yelp, they said someone would call me in 30 mins but never did.  So I called Rapid Action and Mandel answered quickly.  He said he would be over within an hour and it would be a quick fix.  He arrived within the hour and replaced the cartridge very quickly.  Super professional and super nice! Thank you so much! Highly recommend Rapid Action.
M W.
M W.
1/29/2021
Mandel is the man. In three weeks he's unfortunately already had to help me twice. Once was later in the evening with a toilet which wouldn't stop overflowing, and now with a kitchen sink that wasn't working! In both cases he took the time to see what he could do so I wouldn't have to throw away the kitchen sink! (So to speak..) he got both fixed and working in a matter of minutes. He also asked for pics in advance and tried to talk me through fixing them first if I could. He seems to really know what he's talking about, and is very customer service oriented. Thanks Mandel.
Matt C.
Matt C.
11/12/2022 12:00:00 SA
This my go-to plumber.  I have had him work on my plumbing twice now and will be calling him again.  He is very responsive, and came on short notice.  He is clearly a professional and is able to fix basic backups and clogs in 20 minutes.
Eamon B.
Eamon B.
5/19/2021
Showed up on time but that's where the positives ended. He had an apprentice with him named Kevin who was learning the tricks of the trade which is fine. Charged me extra for removing my laundry sink to get to the clean out access but in the process of removing the sink noted that the drain for the sink was shoddy. He said he would fix the drain on reinstall as part of the fee he was charging but he never did. At the end said he didn't have the part in his van and was not willing to go purchase the part. Told me to go to Home Depot and buy the part myself, it's 5-10 bucks only he said. When his assistant went to reinstall the water connections to the sink he cross threaded the pipe and ruined the faucet. Mandel (owner) complained that the faucet is cheap and it was bound to happen. He told me to go to Home Depot and buy a better faucet for 60-80 bucks. When I asked him can he replace the part himself he said he didn't have a faucet in his can. So in summary, he charged me to removed the sink to snake a drained clean out access but proceeded to damage the faucet on reinstall. You know something is wrong when you hire a plumber to do the work and he tells you to go to Home Depot to buy the parts and clean up after him. That's poor workmanship. At the conclusion of the job, he left the floor super dirty and untidy. Overall, very unimpressed with his cleanliness and tidiness. Lastly, when it came time to pay him, I gave him my credit card but he said he had to charge me 5 percent transaction fee if I used a CC. This fee was never discussed at the beginning when he accepted the job. If I were to call a plumber again, I wouldn't recommend Mandel. He was a nice guy but not a great plumber.
Ronald J.
Ronald J.
8/15/2020
Long story short, needed a quick service for what was thought to be a simple service.  Sent Mandel pics of the issue as requested and he showed up on time thinking it would be a quick fix.  Turns out who ever did the plumbing prior to me purchasing my home 9 yrs ago did a sh..ty job.  Basically to the point there was the very real possibility of this quick job turning into $$$$.  

Mandel was persistent in his efforts to avoid having   me spend that type of money.  Spending much longer than anticipated trying to basically remove a shower handle without having to break into the wall. To both our surprise the handle slipped off saving me tons of cash.  Mandel showed me the issue ( which I was aware of as I've seen this type of problem before) and was very informative of why it happened.  He corrected the problem got us all straighted out and was very fair with his pricing.  Will definitely use him again and recommend him to family and friends alike!
Tommy V.
Tommy V.
07/07/2019 12:00:00 SA
Can't say enough good things about Mandel. He's super responsive, honest, competitively priced and punctual. No matter the size of the project, even in my case where I just needed a leaking pipe capped off, he puts in the care and precision to ensure that everything is fixed correctly and efficiently. Mandel will forever be my go-to plumber.
Glen W.
Glen W.
1/28/2021
5 stars all the way! Mandel really knows his stuff. This man and his business gives plumbers and the plumbing profession a  good name. He came in took charge and got the job done after another plumbing company botched the job and kept trying to up the price on my family.  He is knowledgeable, professional, and trustworthy.  He is definitely now on our list of trusted professionals and the one we will call first from now on...
Keith Y.
Keith Y.
06/05/2019 12:00:00 SA
Rapid Action Rooter is an honest plumber.  I've been in real estate and construction for over 25 years and I can tell you that finding an honest plumber isn't easy.  But these guys are the real deal.  I had a sewer back-up at my office in Marina del Rey and called them.  Mandel scheduled a time, communicated with me during the day, and showed up on time!  When he arrived, he was able to identify the problem and give me options for how to get our drain working again.  He also gave us the option of fixing some plumbing pipes that were improperly installed by prior plumbers.  He did a great job, had things running normal in no time, and charged us a very fair price.  

I was so impressed with his work that I asked him to look at a sewer line job that another plumber had finished for me a couple weeks earlier at a separate property.  We had some lingering issues so I wanted a second opinion.  Mandel stopped by on a Saturday with his camera and carefully walked my property manager and me through what the other plumbers had done incorrectly.  He suggested I contact the other plumbers to request warranty repairs.  By educating us on the shoddy work done by others, he was able to save us thousands of dollars in additional repairs!

I would highly recommend Rapid Action Rooter.  They really take care of their clients in a professional and ethical manner.
Lily C.
Lily C.
2/18/2023
Our garbage disposal was leaking and probably long overdue for a replacement. We found Rapid Action Rooter via Yelp and inquired about pricing. I head back within minutes and someone came out the next day to help me replace the disposal. These guys are very responsive and reliable. I would use them again for any other plumbing related issues.
Amy L.
Amy L.
08/04/2019 12:00:00 SA
Mandel was prompt and professional!  We had a busted shower cartridge that he fixed fast. He also made some great recommendations to prevent further issues in the future, and even got the kitchen sink faucet back in order.  Thanks again!
Juan P.
Juan P.
3/18/2020
Extremely skilled and efficient, fair price, organized, timely. Couldn't have ask for anything more. Will refer to friends and family.
Kathleen M.
Kathleen M.
09/06/2022 12:00:00 SA
Great customer service! We had an issue with our garbage disposal and Mandel was able to fit us in same day to replace it. Gave great advice to ensure we did not spend extra than needed to replace our system. Highly recommend and we will use their services again for future plumbing needs!
Catherine T.
Catherine T.
08/08/2022 12:00:00 SA
My landlord was out of the country when my bathroom sink backed up. There was dark water with particles overflowing from the sink onto the floor and the stench was unbearable. I thought it was sewage coming up. I checked Yelp and contacted Rapid Action Rooter. Mandel was able to make an assessment based off a few questions and sent Ron to snake the sink. He was upfront about the cost prior to me agreeing to the service call and both were very communicative before and after the work was completed. I can't thank them enough for coming on such short notice and resolving my plumbing issue. If you need a plumber in a hurry, definitely contact Rapid Action Rooter.
Andrew B.
Andrew B.
7/15/2021
Rapid Action was fast, professional, and did a great job on short notice. I called Rapid Action first thing in the morning after sinks began overflowing due to a clog- they sent a technician out within an hour who diagnosed and fixed the problem, as well as giving me some long term advice. Highly recommended.
Sky O.
Sky O.
10/19/2019
Dwayne and Mandel were excellent and exceptional! They know what they are doing and have awesome customer service
Linda B.
Linda B.
7/24/2019
I was totally pleased with the service of this company.  He worked his schedule to take care of my problem and I was not only surprised but relieved to deal with an awesome plumber.  Should I encounter any plumbing problems, he will be my 1st choice to call.

Thank you so much!!!
Antoinette W.
Antoinette W.
08/11/2019 12:00:00 SA
I highly recommend these fellas. They did a great job fixing my plumbing problem.  I had a pretty bad sewage back up in my bathroom toilet, sink, and tub. They found the cause and fixed it in no time. My house has pretty old piping. Not to mention, there was a one-way drainage tub previously installed that made it impossible to snake out any clogged issues indoors.  They installed a two-way drainage pipe, which will make it a whole lot easier to unclog, in the event, my pipes become backed up again. What a GREAT TEAM they are. Mandel and Kevin were very professional, they took time to thoroughly explain every step of the way. They turned my very bad not so good day, around!!  Very pleased with their work. Five Stars.
Amber M.
Amber M.
4/16/2021
Mandel was OUTSTANDING!!! We called for an emergency appointment on Saturday and he was at our home within hours. He was extremely experience, knowledgeable, patient, helpful, and honest.  He was efficient in removing the clog in our main line. He ran the camera through our system to identify the problem. He explained to us in detail the problem and the best solution. His prices were very reasonable for the work needed. Mandel and his crew returned within 2 days to complete the work. They were prompt and efficient with minimal disruption to my courtyard. After completing the work, Mandel and his team ran the camera gain to check the integrity of the pipes. With any old home with old pipes there was damage. Mandel provide us with a resolution that did not require any additional disruption to my courtyard. They were able to complete the additional work the same day. Over the years we have been provided multiple quotes, multiple reasons, and multiple solutions of the work needed to repair my main line that would require extreme disruption to my courtyard and inside my home. Mandel is an EXPERT!!! He was extremely accurate with resolving the problem. I would definitely hire Mandel again. I will call him for all of my future plumbing needs.

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