Plumbline Plumbing

They show up for American Home Shield warranty service then dissappear FOREVER after you pay them $75 to look at your plumbing issue and pretend they know what they are doing. YOU MIGHT AS WELL LIGHT 75 DOLLARS ON FIRE RATHER THAN LET THESE SCUMBAGS IN YOUR HOME

Worst company ever!!!! owner and his sidekick came out to unclog my kitchen sink and they seriously did nothing he took one look at out access pip that is located outside the kitchen window and said nope we can take that over off it imbedded in the stucco ( had a little over spray from when the house was built) told us it would need to be accessed they the roof then the called AHS and was told that wasn't cover and for us to spray WD40 on it and if it came off to call them. They reported to AHS that they tried removing the cover but it was so dirty and the cost would be 650.00 we call anther plumber he came out charged us 100. And was done in 45 minutes he had no issue removing the cap. I got AHS to return my service fee cause I had my home camera recording while plumline plumbing was her and showed him and his side kick doing nothing. Not even calling AHS for approval just sitting stand By their car....... DONT USE THEM!!!

They came by looked at the work that needed to be done with my disposal.  They told They would come back to fix.  Never called me.  I contacted them, they told me they would set up an appointment.  2 weeks have passed, and no call from them.  Unreliable, and undependable.  They probably would have done a crappy job anyway, looking at their ratings.  Don't bother contacting them, they won't return your call.  Very bad business.

I have a home warranty company called First American Home Warranty. They sent this company out. They couldn't fixed my kitchen sink stoppage. They couldn't remove the drain cap underneath the sink so they said they will call me in the evening to come out the next day. Well, I waited for the call. No call back. I attended to call them twice the following day but no answer so went to voicemail. After I called Snake N Lateral plumbing they said they will be at my house in two hours and was on time. I finally called Plumbline back and told them their service was no longer needed and I had a company at the house fixing the problem. Tech Auston saved the day. He was able to remove the drain cap and fixed the problem.

This is a worst plumbing company. lies about the problem and will never able to fix the problem. Please never get service from plum line plumbing.

Our home warranty company sent them out. They said they couldn't get access to the main washout. Quoted us $200 to cut it off, replace and rotorooter. They were supposed to be here last Friday. Friday came and went they never called, I left a msg..they did not return the msg. I legitimately feel they stole our service fee and had no plans to return.

In contrast, we contacted a separate company who gave us a cheaper quote, gave us a choice of service window times and showed up the same day. Their person did all of the above *and* found other issues and fixed them for less than this company quoted us.

I will be contacting my home warranty company and expressly complaining and warning them.

This company is TERRIBLE! Home warranty repair on shower and outside hose bib. The tech fixed the shower...and claimed he needed to check coverage on the hose bib and would call back. It is covered...and I have called them FIVE times...no reply. I am going to ask the warranty company for a new contractor. DO NOT USE THEM! Unprofessional

I would NOT RECOMMEND this business to anyone. I have American home shield and they recommended this business when my water heater went out. The sent the technician from Plumbline to diagnose the issue. He literally took two seconds to open the door peaked his head in and walked away saying he wouldn't touch it. We found a neighborhood plumber to come over take a look at it ordered parts and had it fixed the next day. Worthless company who could care less about their customers. I would give negative stars if I could .

I had a hot water leak in my cement slab in one of my bedrooms from my water heater. First American assigned me to Plumbline Plumbing. I was already stressed because everything had to be removed from the bedroom including the carpet. After reading the two star reviews I became nervous.  I was assigned Eric and another gentlemen.  They jackhammered through my cement and begin the process of repairing my leaking pipe.  During the process it was discovered that I had additional leaking, as it was almost near the end of the day, Eric called two other workers plus the owner to help him complete the task as I really wasn't in a position to take another day off of work back to back for them to finish the repair.  They fixed my pipes, and the owner Abel gave me an educational lesson on how my water heater works. They then came back on a different day that was convenient for me to patch up my cement.  They were very professional and communicated with me during the whole process. The only issue I had was not getting a call back to make my initial appointment and as I was trying to book my second appointment for the patch up, it took them a couple of days to respond back. That's the only reason for not getting 5 stars.  They did tell me they are a small company, and they do not have a receptionist to handle calls.  I'm glad my issue was fixed.  I usually read reviews but never take the time to give one, good or bad so I'm doing my due diligence for anyone thinking that they can not perform an extensive job, they can and was professional.

First American Home Warranty sent me this horrible company. The plumber Eric was the one that came out. First time said the toilet was grouted to the tile and he couldn't do anything. I had to get someone else so he wouldn't break the tile. After he left I unscrewed the bolts and the toilet lifted up just fine. The second visit he came and replaced the rubber ring at the base of the pipe that he said was causing the leak. Then said a rusted bolt at the back of the toilet water tank was leaking. But so rusted he would not risk trying to take it off and crack the tank. My home warranty could not do anything. I had the call in Allbritten the Barefoot Plumbers to do the job and well I guess you get what you pay for. Horrible company that if you look on google says company closed. I wonder if they still even are licensed. I will never use them or the owner Abel again.

I'm not one to write reviews usually, but I had to note this company's horrible customer service. The technician that was sent out was nice and seemed competent, but did not have the proper equipment to fix our problem. He said he would get the parts and would call the next morning to schedule. We never heard from him. We continued to call the company to follow-up and were told we would receive a call back. It has been over 2 weeks and we have still heard nothing. We have since gone with another plumbing company that has been fantastic and responsive!

A recent work order for a leaking garbage disposal was submitted to AHS. Plumbline Plumbing was dispatched. The garbage disposal is 14 yrs old, it's very worn. The tech from Plumbline came this past Wed. He looks at it, sees how worn it is and then he states, The problem is that this is a Cheap Sink that is not made to be cleaning pots and pans in and excessive use of the garbage disposal! All i can do is put putty on it. The Co. that installed the Custom Granite, purchased a $400 stainless Steel Sink for $200 because of all the sinks and faucets they purchased for the remodel job. In no way is the double Stainless Steel Kitchen Sink Cheap!!! How insulting for him to make that comment! The end result was an insult, when I saw his work I deeply regretted that I did not allow a new garbage disposal to be installed by our remodel contractor!!!
I am not satisfied with this Co. Techs unprofessionalism nor with his low grade work. Poorly scattered putty will not last with all the vibration of constantly using the garbage disposal. This is a 6 children household. They thought it would be best to be cheap, cut corners, and not replace it! I have a picture of the work. I wish this section would allow me to post it so their work can be clearly seen! I expected the Disposal to be replaced!!!

No need to beat a dead horse! They lied about the diagnosis to AHS so they wouldn't cover it, Abel doesn't return calls, he's about as worthless as they come, several phone calls later to AHS for second opinion with a legitimate plumber and problem is fixed, wish I read the reviews here before wasting my time with these thief's!

I do NOT recommend this plumbing company. By far, this is the worst service I have ever experienced with American Home Shield. I have now been without hot water for 3 days and even though Plumbline picked up the hot water heater, they did not schedule an appointment to install it. As a result, I will now be without hot water for another 3 days until I can be fit into their schedule. What's worse, is that because Plumbline has already picked up the replacement, my service request cannot be assigned to another vendor without further delay. If the service repairman had just been HONEST about his inability to install the hot water heater timely, I may have had some recourse with AHS. I am most disappointed with the insensitivity and unwillingness of the vendor to work with us to install the hot water heater in a reasonable timeframe. I'm not sure about you, but I do not consider 6 days without hot water to be in any way reasonable.

If your warranty company sends them, request someone else!! Our hot water heater had to be replaced and they were sent by our home warranty company. We were quoted $425 cash or cashier check for work that was necessary outside of what the home warranty would cover. They replaced a pvc pipe and a valve. Definitely shouldn't have cost that. We were told they would be doing more than that. They are absolutely scamming people and we will be contacting the BBB and our home warranty to complain.

The absolute worst service ever. American Home Shield sent them.  If there were negative stars I would be clicking them! I had to take time off work for them to come to my place. I explained the situation at my home. Two employees came out together and basically called me a liar that the carpets weren't damp in the bathroom. They turned my water on, said they couldn't find anything. I asked them to check the walls for dampness, Eric said they don't do that. He turned my water back on, I get home this evening and 1 bathroom toilet has running water and the master bathroom is flooded. I am infuriated!  I have tried calling and all I get is an answering machine! Carpets soaked. Grrrr.

Terrible service! My lame home warranty company First American Home Warranty assigned me this company. I made the mistake of paying the service  fee up front... and they never called to set up appointment and never returned MY calls... needless to say 3 days later I called and canceled the service and will be canceling my contract with First American as well.... they seem to only do business with one-star companies.

First American Home Warranty referred my clogged drain to Plumbline Plumbing. When Abel and Simon arrived they assessed the problem and determined there was no dedicated ground level clean out for the kitchen.  It would have to be cleaned out through the roof vent and it was not covered. They explained which of the roof vents it was and took time to educate me on how it needed to be cleaned out. Other companies that have been out for plumbing issues in the past never took time to really explain what the were doing. I would say even though they were unable to fix my issue I am giving them 5 stars because of the fact they took time to  educat me and gave me some pointers. If I have issues in the future I will request them to be our plumbers. Thank you Abel and Simon.

This has got to be the worst plumbing service in Fresno. American Home Shield send them to snake the sewage line. They came out on a Friday afternoon and spend a half hour to unsuccessfully locate the clean out, which was prominently located 30 feet from the house.  They left without calling me and my tenant was left without a toilet or bathroom.  I called them for several days without ever getting a callback. American Home Shield tried to call them, without avail. I would never ever use their service and can only say Don't ever call them for service!!  I called Reliable Plumbing and they resolved my issue without any problem and at a reasonable charge!!

Plumbline Plumbing was recommended to me through my First American Home Policy.  Simon and Able did a great job installing my new water heater, hauled away the old one and were highly professional throughout.

They were sent out by my home warranty company didn't do anything to fix my sink leak.  Told the company that there was additional work and I would have to pay $150.00 beyond the home warranty which I told the home warranty I would do, I just wanted it fixed.  I called once a week for a month leaving messages asking for them to call me, and so did the home warranty company to get them to make contact with me.  They kept telling the home warranty they would call me within 24 hours and never did.  So they got paid for doing nothing.  The home warranty company is having to send another company out to the house to fix the leaking faucet.  Very unprofessional. If I could give them less than 1 star I would.

I wish I could give them negative 100 stars. The plumber that came out Eric was an epic fail. Prior to them coming out we were able to use our showers after he left we could not. He left multiple times to go to and get lord knows where. We were left with no showers for two weeks in over 100 degree weather and the owner Abel wanted to send Eric back so he could break the showers further. We asked Abel several times to come and look at what his employee did and left us with.  I recommend running as fast as you can from this company do not let them touch any of your plumbing.

I am not always pleased with the companies my home warranty company sends but in the case of Plumbline Plumbing I was more than pleased. Eric Mercado went above and beyond to help us. He was very professional, knowledgeable, and pleasant to deal with. He was very considerate of my time schedule and even came back to check on an issue to make certain everything was working right. I will not hesitate to have Plumbline Plumbing assigned to my home, again, and will definitely request Eric should the case arise.

This is the worst plumbing company ever. They were at my home for 5 minutes, and lied to my home warranty company. The plumber did not return my multiple phone calls and my home warranty denied the work because the plumber was too lazy to do it himself.

Owner/Contractor license for Abel Marcado expired on March 21, 2020 according to online search.  
Came out for my AHS Insurance. His
Tech looked at the unit while he stood there. The tech was friendly but big guy seemed angry the whole
time. My husband had temporarily repaired this leak that is in the photo, which needed to be adjusted several times over three days. This leak in the photo was with the water off to the house. We had drywall damage and interior flooding. I asked the tech if he wanted me to turn off the water so he could take the tape off and see the leak but he said it wasn't necessary. They then told AHS that there was no leak at all!!!!  This was done so that I would have to pay them out of pocket. BELIEVE THE REVIEWS!!

Do not call them.  They were called out to my house BY AHS warranty to unclog my tub and fix the shower head leak.  The guy showed up looking hung over.  Did nothing and said he'll send the estimate to AHS.  AHS said they were given an estimated cost of $1,055 for repairs.  I wanted to move forward with the estimate and it took me 2 weeks to get ahold of them (calling non stop).  When they finally picked up, they told me the estimate was false and cant do the work!! And they couldnt unclog the tub because it was not covered.  When I called AHS they said it was? This company charges the call out fee but does not provide real service.  Home warranty scammers.

Well glad I read the reviews and went with my gut instinct to cancel. Like many, my home warranty first American contracted Plumbline Plumbing. Don't bother calling the number(s) you find online. You would not get an answer. If you do need service and want to go thru your home warranty I just recommend doing it yourself or look elsewhere. Don't bother if FA sends you to this business.

Any positive review here is FAKE. This company is a JOKE and should be banned from AHS for ripping off people with their so called Modifications
They were sent by AHS to replace a leaking water heater and told AHS that there would be a $400 service fee for pipe modifications which is an absolute lie! The modification turns out to be replacing the flex lines and the T&P discharge line which was a 14 piece of cpvc pipe. Even if you double the price of the cost of the materials they used, you are looking at maybe $80. If you ask any plumber worth his salt (which I did)  you will find out that both of these so called  modifications are part of a standard water heater install. Bottom line here is DO NOT let this company in your house unless you don't mind paying for bogus non-existent modifications
They are preying on hard working people by charging the insurance company AND then charging the customer a service fee for work they never perform. I have submitted a complaint with the BBB and it is my sincerest hope that Plumbline Plumbing will soon be out of business!!!

i filed for service, paid the $75 bucks. never heard from the contractor.  this has been over a week and have not heard a word or have not had any success with AHS.  Called the contractor, being that your representative did nothing of the sort, and finally got a recording that said this phone is no longer in service.
Can't say a lot more about these idiots trying to provide a service.

Please cancel everything that is open for my accounts.

Disgruntled x-customer

Don't ever use these guys . They are the worst.  They were here 15 minutes and neither of my service requests were fixed.

My grandmother's home warranty company sent them out. He showed up and said there was no ground clean out and he'd have to go through the roof (which we knew). He said he would call the insurance company to see if they would pay for it (of course they wouldn't, which we knew). He called the insurance company and said he finished the job, and we never heard from him again (had to call the insurance company to get that info). He has not returned any our or the tenant's phone calls. He is a joke. His phone number is currently 559-288-8377, not what's listed on Yelp.

They were sent by my home warranty company and at first i was hesitant because of some negative reviews on here.
Turns out my hesitation was completely unfounded.  The plumber Eric came to my house was both professional and friendly.  He did a quick job taking care of multiple issues.  I would definitely choose them again if the need arose.

So we have a home warranty on our home.  We we're having problems with our sink backing up and leaking under the sink. Plumbline the 3rd plumber was assigned.   I went on Yelp and some of the reviews were not very good.

I called Plumblime Plumbing and spoke with Able one of the owners.  I explained my concern about their reviews and asked for an experience plumber.  

When they came for our appointment which they were on time.  Simon came in and then came Abel.  I was quite impressed that he took he did listen to my concerns.

They fixed our problem and we're very through.

Thank you Able and Simon

My home warranty company uses them as a contractor. My electric hot water heat stopped making hot water. I called First American Home Warranty 3 times telling them that I had not received a call from the contractor to schedule a time for them to come out. It's pathetic that I paid close to $700 a year for them to use a contractor like this that doesn't return calls. If I could give zero stars I would.

We are still waiting for plumline plumbing to come out and fix a faucet and garbage disposal. Some kid came out looked under sink said he needed authorization to replace disposal . I asked him about sink and he said they did not have work order. That was fault of who ever sent him cause when they made appointment they had it. Anyway he left when I class AHS to find out when they were coming back they said it had already been completed. Well AHS tells me well we can send them back out to redo it and I told them they have not even done and they said well it shows here they did so we can send them back to fix what is wrong with the work again I said they haven't even done anything. So finally I said fine send them out on recall I just checked status it says complete. I do not recommend plumline plumbing or American Home Shield they both are unreliable they take your money without work being done. If I could give half a star it would only be cause they are perfect failures so far. If they fix what they were supposed to do I will gladly change this.

We had an emergency situation with sewer backing up and our home warranty assigned this company. Despite numerous calls and assurances from the home warranty company (First American) they would call us in a few minutes they never responded. We had to hire someone else and pay out of pocket! NOT happy!

Been waiting for a callback with a home warranty company for 20 hours..... He doesn't deserve to be in business!!!!!

They are plumbers and couldn't think of why the hot water heater would make a loud booming sound. 3 weeks NO hot water! AHS wants us to pay another $75 for a new plumber. Happy Thanksgiving without hot water. Update I told AHS I was leaving them and they sent out a different plumber @ no added service fees. The new plumber's   had the hot water running in 3 hours.  Stay away from Plumbline Plumbing they have an F rating in my mind and zero stars from me

Terrible follow up! Had to wait for a faucet to be ordered (waited two weeks, called without help, then two weeks later called back and set up appointment) and they are now 10 min. Past the window they gave.  Don't count on speedy work.  P.S. I also am using AHS home insurance.

These past reviews ARE NOT FAKE!  These reviewers are mentioning exactly what I just experienced!  First American Warranty sent them on November 26th and nothing is done!  Able blames the warranty company but it appears he's lying.  He took the measurements and the warranty company ordered the water heater. Then Abel says it's the wrong water heater and orders another one and then he says that is the wrong water heater!  Abel- If your ordering the part and it keeps coming wrong twice how is that not your fault?  Anyhow we've been through Thanksgiving and we're going on our 11th day with seven people living in the house and no nothing at all works the way they shut down the water heater. It's been a complete nightmare and not only does plumbline not care less but the warranty company is just a joke.  They do not deserve one star!

Really unprofessional, The pilot kept shutting off on my boiler and Abel was the first to show up and diagnosed that the igniter on the boiler itself was bad, made me wait a couple days then ended up not replacing anything just changed the water temp. Next was Simon, they came back two more times for the same issue. They claimed the issue is for a clogged vent and cleaned it. Issue persisted; a more profesional company came by and diagnosed it within minutes and ended up replacing my boiler. Plumbline is not worth the time, would not recommend them.

I had Eric from Plumbline Plumbing come to my home today. He got here fast and repaired our broken garbage disposal quickly. I was nervous because I read all the reviews before today. But my experience was awesome and I highly recommend Eric.

If I can give negative stars I would. They came out for not even 5 min and told our home warranty company that it was unfixable because it was our fault. That is a total lie. They are just lazy to do the work and I still had to pay them to come out for only 5 min. This company is a rip off DON'T waste your time calling them. They are just going to take your money and not do any work.

We had a water leak with our kitchen faucet, our warranty company (AHS) sent them out. They came out in there personal car and street clothes. They reviewed the leak and stated that we needed to replace our faucet and they would put the request in to our warranty,  GREAT we thought that's covered! After a few days I received an email from our warranty company stating that they would only cover the replacement of our faucet, but not the replacement of piping. We called the warranty to understand the email because the piping was never discussed by the plumber. Apparently the plumber put in a request to replace all the piping under the sink and that would cost us $250. We tried to dispute that but the plumber said that was there policy anytime they replace faucets, again this was not mentioned during the initial visit. There were no issues with the piping. We opted for a payout through our warranty as we felt the plumber was just trying to make extra money off of us. We hired another company to install faucet, they were great. We mentioned our situation them and they agreed, our piping was perfect and did not need to be replaced. We ultimately saved money by opting out! Don't use this company we feel they are dishonest, we also requested that our warranty never send them out to us again!!

AHS sent them out to fix our leaky hot water heater. Plumbline replied promptly and had a guy out to replace it a week later. The guys were friendly and courteous. AHS paid for the new water heater but we still had to pay $475 out of pocket (my husband swore he first quoted $425) because of something to do with the CO2 something. Anyway, Abel, the owner, said it was cash only which was inconvenient and bugged us a bit. Also, they did not put the trash cans back in the backyard from where they  moved them... really?
Anyway, all in all, they were good.

This company is the worst plumbing company I have ever come across, and the sad part about it is that he was sent out by my home warranty. Every review here is 100% correct! He took the service fee and said he would be back the next day with the part for repairs, and he stopped responding to my calls and never called me back. Because of him, my warranty company is sending another company out FREE OF CHARGE because they acknowledge the horrible business he runs! They have also put him on a do not call list for the warranty company because of his history with them. Plumbline Plumbing is borderline fraud, stay away if you don't want to pay for nothing! Zero stars if it was an option, absolutely disgusted.

They will find reasons not to do the work and will charge the service fee regardless. They're lazy and deceptive and do not deserve to be in this business. DO NOT (I say DO NOT) let them in your home!

After reading all the bad reviews I was not going to hire them. My home warranty insurance sent them anyways and they wouldnt change the plummer. So im like lets give them a chance maybe they got it together. The Plummer Eric came out and did a great job. He found the water leak in the ceiling and was able to fix it the next day (it needed approval from my warranty company). Give this company a chance maybe they just had a bad employee in the past. Plus people usually only post when they have bad experiences and not good ones.

Work reported to AHS needed repair to Sink it has a  leak, shower head clogged, patio bib spout no flow just drip. The technician took off the shower cleaned it and put back  . Here are a few details in a letter sent not worth rewriting enough of my time wasted..Waiting on second opinion and AHS is opening an investigation.

American Home Shield
Re: Plumbline Plumbing

Kelvin xxxxxxx
xxxx Lyon Ave.
xxxx, Ca.

Hello Able,
Just so you know exterior faucet Bibs are covered Section (E) item (4 - hose bibs covered under  contract)  as long as part of the original foundation. However your son told me that most likely there are not going to approve!

Certainly they will not approve it because according to the CS rep. @ AHS YOUR TECHNICIAN REPORTED it was an irrigation spout!!!

This is a fraudulent diagnosis this spout has nothing to do with irrigation! Regardless, I will assume that maybe He just didn't want to work. I would like to hear from you today before I have AHS open up an investigation. If you do not care, please  don't call me back.

Concerning the sink, ANY CUSTOMER SERVICE MINDED PLUMBER would have removed the small amount of deteriorated Grout on counter top and on lip of sink with a scraper. Probably 5-10 minute fix. The sink IS ALREADY FLUSH and The next only require silicone to seal. And of course Very simple fix!! You have my number.. This is not the first time We had a problem with your technician/son. Not upset because he didn't fix it.. Because he diagnosed the sink as secondary damage which it is due to wear and tear, the grout simply gradually wore down on the sink over the years. Similar to a toilet, the ring wears down on a toilet and the movement causes leaks.. Is Butt movement consider secondary damage or is it  wear and tear?

Just because you are contracted by American Home Shield, you are still bound to report accurately by the State of California.  When I called you wouldn't even answer the call to address my concerns. So I thought I would give you an honest review.

Dude shows up in a small suv, only has a small tool box, and couldn't fix my problem because he had no way to remove a small wood paneling under my bathroom sink. A paneling I was able to remove in about 30 seconds. They are absolutely worthless, and so is the American Home Shield Warranty I had that sent these clowns over.

Ended up calling Lee's Air and Plumbing and the issue was fixed immediately.

American Home Shield sent this company to us . They diagnosed the issue accepted the faucet from American Home Shield and then completed the claim without finishing the job. They then called me back after days of leaving messages and scheduled an appointment to come out and never showed up. They called back 2 days later and said they dropped the ball and scheduled ANOTHER appt which they failed to show up for. DO NOT. USE THEM!

Great experience, our insurance company sent him out for a repair. He showed up on time, was super professional and polite and did the repair. He was open and honest about what was needed and potential damage, and we would definitely hire him again if needed.

Horrible service!  I wish first American warranty would stop sending them! They came out and did nothing!  They said that the insurance wouldn't cover yet previous plumber were able to fix the problem without having to use the roof access. The insurance doesn't cover roof access but they don't even try to fix the problem through the ground access!  Stay away from this absolute horrible company!

Absolutely the worst plumbing company ever. Lazy and unwilling to put any effort whatsoever into fixing anything.

They came out and did absolutely nothing and I still had to pay them my service fee from First American Home Warranty.

I have a suspicion that the only positive reviews they have received are from friends and family. If they are assigned to you, refuse and request a new company. I'm completely and utterly disgusted with them.

I will be posting reviews of their poor service on every review site I can, as well as contacting my Home Warranty company and requesting they stop doing business with them.

0 STARS.

As a number of reviewers have said, if I could give them a negative review number, I would.  Sent out by American Home Shield to fix a faucet with a low flow.  Eric seemed confused when looking at the Moen bathroom faucet and left without an explanation.  After several weeks without an explanation, I called American Home Shield (that's another joke) and was told that I had debris in the water line and it wasn't covered under their contract and Plumbline Plumbing considered that job completed.  No response from Plumbline Plumbing.  Pathetic response from American Home Shield without resolution to my problem.  Attempted to cancel my contract with AHS and was told (through barely english-speaking representatives) that AHS didn't cancel contracts...This after 10 years with this company.   If you have any common sense, avoid Plumbline Plumbing and dump AHS.

11/8/2022
Our toilet had a weak flush at our rental. Called home warranty company to send out a contractor. Plumbline was who was sent. Plumbline came out and quickly assessed the situation and didn't even attempt to do any work. All was needed was a snake. Plumbline suggested to the tenant to call out a plumber to unplugged the drain... I thought Plumbline were the plumbers? Plumbline said that they could not do anything however, quoted me a rough est. of $3000.00 for work that they said needed to be done-out of pocket without diagnosing the issue???  I was charged the $125 home warranty service fee for what exactly? Have been calling the company for a call back, no call back. Unethical. Not happy with this company. Reported company to home warranty company. Believe the reviews!

11/09/2022
Part II-Requested a second opinion from my Home warranty company after Plumbline Plumbing tried to rip me off...
The new contractor came out this afternoon and assessed the situation, snaked the toilet, clearing the drain. The job from start to finish took about 10 minutes. No recommendation for a $3000.00 out of pocket job with digging trenches and so on. I think the difference here was that I was present for the work when the plumber arrived. Beware of Plumbline Plumbing.

They came out through AHS. They were here for maybe 30-45 minutes and it was done. You can't ask for better than that. I'd ask for them next time I need a plumbing repair.

Nightmare, This company lied and flaked for weeks. They were the recommended plumber from my home warranty and this company is very unprofessional and I wouldn't recommend using them for any dollar amount. Finally after 2 weeks of not being called back I finally got a reputable contractor to come out and fix my issue.

Plumbline Plumbing was sent out by my home warranty company with their prompt response at first I thought they were going to be great. I thought WRONG. Horrible! I would not recommend them to be used. They went out to my home I paid them and they gave me the same diagnosis that PGE told me that they were going to fix. But I had another gas leak inside the home and it had to be found, but without the proper testing needed there was no way it would of been found.  Well Plumbline did not go to the extend to find it and they summited the paper work to my home warranty before we could even figure it out. I called Able and left a couple messages and a week later I have not received a phone call back (which I obviously don't need now) but at least he could be professional enough to return a clients call. I had to go out contract someone who is BB certified to actually get the job done right. And because Plumbline summited the information to my home warranty without and actual diagnosis that it was inside the house now I have to summit all this paper work to dispute it.

After all of the less than positive reviews, I didn't know what to expect. Eric came out to fix a broken pipe. He did a great job and was very eager to please. I wouldn't hesitate to use him and their company again!!!

We had plumbline plumbing as our service provider, through American Home Shield home warranty claim. Eric came out and fixed our leaky faucets. He was very professional and fixed the issues very quickly.

Thanks Eric!

I feel very disrespected.  I submitted a warranty repair for our garbage disposal, and Able from Plumbline Plumbing reported that there was impact damage on our garbage disposal and was denied the repair.  I called AHS and showed them pictures that there is no evidence of impact damage and in fact the crack was protruding outward and not inward as he implied by an impact damage.  AHS had good service and reversed the denial.  I'm disappointed that Able from Plumbline Plumbing would report false information and cause my family inconvenience and over 6 hours of phone calls with AHS to get this issue resolved and the facts straightened out.  On top of this, I called Able twice and left a voicemail for an update and explanation, and I never received a call back.  Very disrespectful and unreliable in my opinion.  I don't understand why Able would deny himself a legitimate job opportunity and instead report false information to have a first time home owner with a family denied of what he has a right to have fixed under warranty.  Bottom line is that I will never have Plumbline Pumbing work on my house as their workers are not understanding or respectful of families and pride of home ownership.