Mako Custom Homes Plumbing and Sewer Specialists

My kitchen drain was backed up and my efforts to clear it didn't work, and the pipe below appeared to be leaking. I got an estimate for a new p-trap and drain cleaning. Mako did the cleaning and said the p-trap wasn't needed. The leaking was because of the clog, not because of the pipe. Honest, professional and timely work. Will return to this company.

I have actually used these guys twice now. First time at my old house to replace old water lines in my house that was creating dirty rusty water. Jimmy was the contact that came and explained what was happening and why. He showed me pics and went though what he could do to fix it. Very professional and clean.  I sold that house and moved and used him at the new house for a sewer line that I knew had roots in it from the front yard. I didn't even get the house inspection before I moved in, as I knew it was going to be an issue from the lifting of the cement that's we noticed. I called up Mako and talked to them, asked if Jimmy could come out and give us a quote on what would have to be done. He came out, clearly explained what was happening and what would have to be repaired/replaced. He was super clear and presented the bid to me. I didn't even 2nd guess it as he was very reasonable, clear on what was going to happen, how it was going to happen and time frame he would need.  Super nice group of guys came out.

When the Mako team was done, you didn't even know anyone was there! Cleaned up nicely and everything working well. He also supplied after photos before backfill went in and he put back my landscaping the way it was after.  Couldn't ask for more. I will for sure use them again for work in my home! (Btw my dogs loved them!, that's important)

Jimmy and his team are professional, reliable and super nice guys. They showed up in time, cleaned up, hauled away the old stuff, paid attention to details, and made every stage of my project easy. Beautiful results! Thanks!

Very professional, honest, reliable, and detailed plumbers. They quoted me for flat rate for a sewer drain clog over Yelp and the price didn't change after the work was complete which was very reassuring. After clearing the line, they went above and beyond by inspecting all the lines in my house to ensure everything was in good condition. They had a few recommendations which included pictures of the piping that needed replacing which really helped me get a better understanding of what exactly they were dealing with. Definitely five star service for clearing the lines and without a doubt I will be using them as my go to plumbing company from now on. Thank you Mako!!! :)

We recently purchased an older home, and like a lot of older homes the plumbing was older steel pipes. Everything was great, until we actually used it. Mako was awesome getting our plumbing replaced, pumped out our crawlspace, super friendly and communicative during the whole process. If I need plumbing help again, I will be a return customer.

Great service! Admittedly, my family thought we were going to have to pay for major repairs to our sewer line, since we were having repeated issues and had three plumber visits just this year. Jimmy was available on Sunday at 7am, and called me back quickly to schedule service the same morning. He was insightful, courteous, had high-caliber equipment such as a high resolution scope with camera, and was honest. He thoroughly explained what he was doing and we troubleshooted a solution together that probably saved me thousands by getting to the root of the issue. Highly recommended and will keep this company on speed dial.

This company was prompt with their response.  Their price was MORE  than fair.  I  would definitely recommend giving them a call for your drain problems.  
I was happy with their work, the cost, and their professionalism and recommend them with no hesitation.  
Great Job,  thank you
Kathy Crocker

Mako cleared our backed up kitchen drain and then, after finding a leak in our old cast iron pipe, replaced our entire line to the sewer. They were responsive, quick, effective, and competitively priced for all the services provided (and we got a lot of quotes). Also decent guys running a family business. In short: great plumbers, great people.

I would highly recommend this team. I called with a plumbing emergency and they were on site within 40 minutes.  They were upfront and honest with me about their pricing.  They went up and above while not charging me more.  I honestly think they saved me time and hundreds.  Finding a knowledgeable, honest, and reasonable plumber is hard to find these days.  I will be saving their number for the future.

I cannot recommend Mako enough. They replaced my sewer line (old orangeburg from the 50's) and main water line a couple months ago. Excellent work, professional, honest and fast. I'd give them 10 stars if I could!

I called Mako to have my storm drains flushed as we just moved into this home and I wanted to prepare for the winter season.

Jimmy was on time to our scheduled appointment and worked efficiently to get the job done. He was very friendly and informative about my home's specific storm drain system condition and needs.

After the job was done he cleaned up and kept my home as it was prior to his arrival. I would use his company's services again in the future.

Thanks Jimmy!

Our kitchen sink was leaking and our garbage disposal wasnt working anymore. Found Jimmy them on Yelp , messaged him and right away he responded and gave me his availability right away . He showed up on time and communicated well with what was going on and whAt he was going to do . Overall Jimmy did a great job and will definetely recommend and will be calling him for future projects . Thanks !

These guys are awesome. We had an emergency leak on a Friday evening. They came, diagnosed and cleaned everything up same day. Even gave a reference for a sheetrock guy. Definitely recommend!!!

Our sewer lines were backed up, flooding our bathtubs, and couldn't flush the toilets. We called Mako  and they came out and did an excellent job at a very reasonable fair price we truly recommend this business. Gerry, our service man explain everything and let us know what was needed to be done, owning their own business and not overcharging or selling something that wasn't needed. We really appreciate it.

The Mako team did a great job on my main drain which needed unclogging and repair!  Professional, on time, and friendly - highly recommended!

I called Mako to help me with a main line clog in my home.  After having a home warranty contractor come out and tell me the home didn't have a main line clean out valve and that I would not be able to have my clog covered under the home warranty.  I gave Jimmy and Chris a call and we scheduled an appointment next day.  Well, turns out that my home does have a main line clean out valve thanks to the phenomenal work done by Jimmy and Chris.

They provide great service, are very knowledgeable and made sure to go the extra mile for our home.

100% would recommend to anyone!

Thanks again Jimmy and Chris!

Absolutely thrilled with the service we got from Jimmy.  He put in our new water heater.  He is great about keeping in contact during the process and also about following up.  Jimmy was very knowledgeable and great at explaining everything.  Best yet, we saved a lot of money by going with Mako.  We will be using them for any service that comes up in the future.  Also will be recommending them to everyone I know.

My water main pipe had a leak and Mako came out and gave me an estimate. The estimate was very reasonable, so I hired them for this job.
They were on time kept me informed of everything they were going to do and they finish the job ahead of schedule.
Jimmy and his crew are a reliable.
I would definitely hire them again for any plumbing work.

Chris and co an excellent job at a moments notice. I wanted some work done and Chris from Mako was very reliable and got the job done within the quoted time period at a very reasonable price. Would definitely work with them again.

I found Mako on Yelp and received timely responses and a fair price. Jimmy showed up on time (early actually), knocked the job out and left a clean workspace behind. Thanks!

I recently had a concerning issue with low water pressure in my house on a Saturday morning. After some troubleshooting, I determined that the problem was with the pressure regulator. I turned to Yelp to find a reliable plumber who could help, and that's when I came across Jimmy from Mako Custom Homes Plumbing and Sewer Specialist.

Upon contacting them, I was pleasantly surprised by their prompt response. Jimmy himself got in touch with me and agreed to come out the following morning. What caught my attention was his reasonable flat rate price, which was much more affordable than the other quotes I had received. However, Jimmy wanted to assess the situation on-site before confirming the price, which showed me his commitment to fair and transparent pricing.

The next day, Jimmy and his teammate arrived as scheduled, and I appreciated their punctuality. After inspecting the issue, they provided a quote that was consistent with the initial estimate, and I was relieved that there were no surprises or hidden fees. It was evident that their professionalism and expertise were top-notch.

During the repair process, they suggested replacing the valve next to the pressure regulator for an additional $50 since they were already dug up. Although I was initially hesitant about additional costs, I trusted their recommendation since their original repair quote had already proven to be more reasonable than others I had received. So, I agreed to the extra replacement.

The repair work went smoothly, and upon completion, I was thrilled to find that the water pressure in my house was back to normal. This made an immediate positive impact on my family's daily life and restored our peace of mind.

Unfortunately, I had to leave before they finished the job, but I left them cash payment, and when I returned home, I was pleased to find the property clean and tidy. It was evident that they take pride in their work and respect their customers' homes.

In conclusion, I highly recommend Jimmy's plumbing service. Their prompt response, fair pricing, and commitment to quality work are commendable. They went above and beyond by offering additional solutions without any pressure to upsell, which only strengthened my trust in their integrity. With the water pressure issue resolved and my quality of life restored, I am grateful for their exceptional service. If you're in need of a reliable plumber, don't hesitate to reach out to Mako Custom Homes Plumbing and Sewer Specialist.

Fantastically, efficient, professional, and tidy! They helped me replace a dead garbage disposal, and it couldn't have been a better experience

My kitchen sink wasn't draining even after trying a few at home hacks.  I got on Yelp to find a plumber on a Sunday and Yelp put a bid out to multiple companies.  Chris and Jimmy from Mako Custom Homes Plumbing responded immediately and it was them not a bot.  I asked if they give a Veteran's discount and they did.  They showed up at 8:30 Monday morning and resolved my kitchen sink problem.  Nice guys, very professional, and super efficient.  All together I paid $179 to make my kitchen woes go away.  Worth every dollar.  I highly recommend these guys!

Edit: Adding a star on account that Jimmy reached out to personally apologize which I appreciated.

I didn't plan on leaving a review but here I am. I called Jimmy to see if he could help me install a water softener. He was pretty busy at the time and asked me to leave a text message with details, and that he'd get back to me a few days later. I waited and assume he'd forgotten, and not to my surprise he did. He then again said he'd call me back but nothing, a couple of weeks pass and I made a call to Jimmy again. Rehashed some details and he quickly remembered who I was. I was low key expecting an apology or any sense that he felt bad about letting so much time pass, but again, nothing. That said, we ended up not having him come give me an estimate until the following week due to how slammed he was. Similar to another review I left, I'm sure Jimmy does good work, but trying to get him to come to my home to provide an estimate was brutal.

These guys are and were the best. No fee to come assess my low water pressure and quick to diagnosis and fix the problem.

I have been taken advantage many times in the beginning of my home ownership to the point were I dread calling companies out to the house.... but these guys were reliable, quick to respond, and a good value for quality work

Highly recommend. Excellent crew!

Thanks Mako!

I talked to Chris last night and he said he could come by in the morning to give me an estimate. He arrived promptly and he and his brother shut off the water and explained how to determine whether the water leak was inside or outside. It was inside the house. They came in and inspected the first toilet. They told me the leak was there and that probably I needed a new flapper.
No charge at all. Very friendly and efficient people. I'll definitely call them again should I need a plumber.

I highly recommend Mako Plumbing Services! Jimmy & Chris were professional, personable and reliable. They did a great job on replacing my water heater, and re-piping my drain & sewer lines - wonderful service. It was a pleasure to meet them and would call them again for any plumbing issues.

Our laundry room kept flooding ever couple of months, and we had 3 plumbers and this city to come out and check our pipes. After calling Mako, they found the issue almost right away. The were very professional, responsive, and kept me in the loop every step of the way. They explained my options and what they recommended the best fix . I appreciate all the help they gave from this nightmare of plumbing. I will be calling them every time for my plumbing issues.

I reached out to many people both through Thumbtack and Yelp. I needed someone to snake my kitchen sink. Mako was responsive, had availability within 24 hours and was the most competitive quote I received. That was all before Jimmy even arrived.

Jimmy was very kind and went above and beyond. After fixing my sink, he offered advice about how to avoid this happening again (no coffee down the sink...) and then after that he went into my crawl space to check the piping and make sure there were no other issues. All for the same original price he quoted me. Seriously above and beyond! Looking forward to consulting him and his brother about some house projects I have my heart set on. could not recommend Jimmy more!!

Absolutely great service!  Super responsive and quick to respond. They were able to accommodate us last minute at 9pm. They were prompt, informative, and super knowledgeable! On top of providing impeccable service, they provided a great deal as well! Thank you so much!  Highly recommend.

I was using Yelp to look for a plumber who could fix a drain pipe. Chris reached out asking if I'd mind his company coming out to give me an estimate. Not only does Yelp show that Mako had a verified license, it also showed a 5-star rating. I read a few posts from other people and decided to have them come out to do an estimate. The estimate took a few days because the company was backed up with other projects. In the meantime I received two estimates from other plumbers. Jimmy from Mako came out on Thursday and gave me an estimate which was higher than the two other estimates I had received; however, Jimmy had gone into detail about how they would replace the broken drain pipe. The other two companies had not done that. His knowledge and understanding of the situation as well as his professionalism is what made me use Mako.
When I asked when they could come out to fix the pipe, I knew they were pretty backed up with other clients. Jimmy let me know that they could squeeze me in that Saturday even though it was his day off. WOW! The fact that he's working on his day off and trying to fit me into the schedule was impressive.
Jimmy and Chris arrived on Saturday. Chris was driving a large truck with a trailer about the same size. I have a normal driveway with deep ditches on either side, but Chris was able to back the trailer in with no issues at all (most people can't maneuver a truck and trailer like that)! Chris and Jimmy were very professional and respectful. They described the work they were going to do in detail to make sure I understood the plan or to see if I wanted something different done. By the time they were finished, my pipe was fixed and they cleaned up the area they were working in. If I have ANY plumbing issues in the future, I'm calling this company. They respond timely, they are professional and seem to be genuinely nice people. I highly recommend them!

Super responsive, great customer service, informative and HONEST. Definitely recommended.

I HIGHLY recommend Mako Plumbing. Jimmy was easy to talk to and took the time to answer all my questions regarding the plumbing that needed to be done inside and outside the house! And believe me when I say I had way too many questions. The day they started the job, I met the rest of the team and Chris. They were all extremely nice and just like that the job was done. It's been such a stressful time so working with a company that makes it easy has been beyond helpful. 10/10 recommend. Awesome family-owned company.

We just purchased a home and had Jimmy come out for a quote on fixing our sewer line. After he did his initial examination of the sewer line, he decided to look at the plumbing under the house and found a rusted/leaking pipe that our inspector missed!

Jimmy was clear and concise and gave us different options for replacing/fixing the sewer as well as the plumbing lines under our house. He was very professional and from his explanations, he knew what he was talking about.

We are currently fighting with our inspection and insurance companies to get some money back and hope to use Mako for the actual repairs. We will add another update if we get the work done by Mako.

Fantastic and efficient service. Jimmy Stewart's professionalism is what makes this a wonderful life.

I had a problem with my brand new washer overflowing when doing a load, Ray came over within a day or so and fixed it instantly and was also very honest the whole time, also a good price only cost me $200 bucks.
Thinking of getting some more work done with Mako they are some honest folks.

I would not hesitate to recommend or call these guys if I ever have any plumbing issues. These guys saved us. On time, prompt, and finished ahead of schedule. Up front about everything and friendly when I know the job they had to do here was in no way fun. I really appreciated all the hard work of the entire crew. The prices are fair along with how prompt they were these are your guys.

Despite clearly being busy for the holiday they were friendly and efficient getting to my rental property to get my tenants unclogged! Very happy with their service!

Need a deck built or repaired? Look no further! We hired Mako to build a LARGE deck. We encountered several challenges within the permit, drafting, and engineering process. Chris was essential to overcoming those challenges. How does the deck look?AMAZING! Special attention to detail resulted in a super end product! Also, highly reliable in phone calls, texts, and in person meetings. Hire Mako! You won't regret it.

Great service great expertise great people skills.  On time on point and absolute steal of a price.  Willing to come out after hours for what many other charged quadruple the price for.  Another plumbing expert didn't even notice the difference between the city clean out and the resident clean out.   They did.  Replaced the old cap I had with a new one no charge as well.  Awesome.  Lifetime customer.  Heard they also do remodels and decks.  Noted.  Will highly recommend to friends and family (coming from an Asian person you know that's the ultimate compliment, lol).

Mako came to our house to help drain some backed up pipes that our kitchen and laundry area are connected to. They were fast, efficient, reliable and gave us a great quote for a long term solution to the problem. We previously had another company out to look at this issue, and about a week after they left the issue was back. It's been a few months after working with Mako and the issue hasn't come back yet :)

He had the best prices and quickly responded. Professional and friendly. Installed garbage disposal and fixed upstairs leaking toilet on the house. Very happy with this business will use again in the future THANKS !

My sewer backed up and I needed to get it cleaned out fast. I had reached out to another plumber via Yelp, but Mako was one of the first to respond.  Jimmy was super professional, knew what he was doing, and had the line cleared right away! This is a family owned business (which I fully support) and I can't recommend them enough for your plumbing needs! Thank you so much Jimmy for your awesome work!

Jimmy and Chris came highly recommended to me from a friend when the hot water disappeared from one of my bathrooms. The Mako professionals came out quickly to access the situation and gave me a reasonable price for top notch quality work. They are fast, efficient, helpful and professional. I really enjoyed my interaction with them, and will certainly be calling them again down the road.

I got told they were going to call me next day to see when they were able to come to my house and check my leaking. It's been a week and still no answer. No professionalism.

This was the second time I have used MAKO Plumbing services. The first time they came out to inspect our home plumbing. This time we hired them to do a full re-pipe of the home. In just two days they removed all of the old galvanized pipe that was built with the home, and replaced it all with PEX. During the removal/installation they constantly double/triple checked their work and made sure our family had running water and working restrooms before they left. They even installed our new kitchen sink and faucet. We could not be happier with the job they have performed, their kindness and professionalism on the job, as well as the great job they did with the clean up. Chris and James made sure we are satisfied with the job they had performed.

You really can not go wrong with this company. They are professional plumbers, not professional crooks and that was super important to us. They are family and trade driven which is also a huge bonus. 5/5 could not recommend more.

Called Mako Plumbing due to a foul smell coming from our crawl space. Multiple companies had come out previously and recommend changing out my HVAC system. I didn't think that was right since the system was still functioning. Decided to give Chris and Jimmy a call, they were able to locate the leak under our foundation. They were very quick to respond and even though they estimated the job would take 4-5 days they got the job done in just 2!! I would highly recommend this company to anyone looking for professionals to do the job done right the first time. Thank you so much for all the hard work and being so communicative

We had no idea we needed all the plumbing in our house redone. We were referred to Jimmy and Chris by a family member and we have had zero regrets in making the initial call to their company for an estimate. They are very reliable and trust worthy as well as personable. If you want a company that will do a great job and some guys you can joke with and establish a good rapport with this is the company to choose. We're very happy we decided to go with them.

I hired Chris to build a Trex Deck at my house. He was extremely professional, finished the project within the estimated time frame and within my budget. My Wife and I are very happy with the finished product. Our stairs and deck were unsafe and Chris replaced it with all Pressure Treated Lumber, Trex Decking with Hidden Fasteners, and Fortress Iron Railing. He also installed LED lights in the stair risers that look awesome at night. I would highly recommend Mako Custom Homes and wont hesitate to call when we are ready for our next home construction project!

So nice to know that I have met a great family owned, responsive, friendly and fair business!  Chris and Jimmy were great and kept their sense of humour as well as the quoted estimate.

We had a large leak at our on demand water heater supply line. We Called Chris, and he was there in no time at all. Now we have a leak free water heater line, and the prices were excellent. Highly recommend these guys.

I will definitely be bringing them back for my plumbing needs. Fantasy job! Also their prices are great compared to other rates I was given! I definitely recommend them!