Karen B.
04/07/2013 12:00:00 SA
My water heater in my laundry room was beginning to slowly leak. I called Linck's in a panic, based on his excellent reviews, as I had just gotten an estimate from a big company that seemed really high, but it was a company that I had used in the past. I called at 8 AM on a Saturday morning. The woman who answered couldn't have been nicer, and said she would have Kevin call me shorty. Within half an hour, Kevin returned the call. After explaining the situation on the phone, Kevin gave me an estimate. He said he thought I could wait until Monday as it would save me some money, but in the meantime instructed me to turn the water off if it got worse and to call him. On Sunday though, he was in the neighborhood and called and asked if he could stop by and just check it out. He did and returned early Monday morning, ready to go. I live in an old home in Old Roseville, and had already spent a lot of money on plumbing issues, so just the thought of plumbing repairs was enough to send me into panic mode.
Kevin did a great job, stuck to the price that he quoted me (approximately 1k less than the big company), and everything is great. Replacing the hot water heater involved more than just pulling the old one out, and putting a new one in. He had to install various lines to the outside, which involved drilling through wood and stucco. He installed a drip pan, expansion tank, and did a lot of work, that I am sure I am not doing justice in explaining.
I could not be happier. I have found an honest, efficient, reliable, affordable plumber, who is not only professional but also very nice. He was patient with my questions. I only wish that I had found him years ago, as I would have saved myself a significant amount of money.
I am thrilled to now have a go to plumber. I will definitely use him again and recommend him highly to all!