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Lance Plumbing Solutions

Lance Plumbing Solutions

Plumbing Service
Walnut Creek, CA 94597

Description


Our goal is simple. To deliver a high quality of service at affordable prices. We specialize in Water Heater installation, with an exceptional history of customer satisfaction, Lance Plumbing Solutions has gained a reputation for treating customers like family. Whether you are in need of emergency plumbing services, re-piping or installing a water heater, our team is at your service. Call for your free quote today.

HISTORY


Established in 2012.
After a decade of plumbing experience, Lance Plumbing Solutions was born. The business was created out of a desire to provide customers with a service they can depend on, while keeping prices affordable. Since it's inception, Lance Plumbing Solutions has proudly served the East Bay communities, offering emergency, re-piping and remodeling services. Want to know more? Give us a call and a friendly member of our team will happily answer any questions.

ABOUT BUSINESS OWNER


After spending years working as an employee, I opened my own company in 2012. Lance Plumbing Solutions is very important to me. Working in the field myself, I am dedicated to providing each and every customer with the very best service possible.

SERVICES


Reviews


Alex d.
Alex d.
3/27/2022
Amazing service! Our water heater went out Saturday night. We called Carlos who responded right away and offer to replace it on Sunday morning. We discussed our options and an estimate over the phone. He brought over a new water heater and installed in a few hours. His service is careful, clean and he is knowledgeable and skilled. My highest recommendation!

David K.
David K.
02/10/2023 12:00:00 SA
Our Rheem water heater stopped putting out hot water, and since it was under warranty, and was displaying an error light, we called the manufacturer.  The manufacturer sent us the parts they said we needed.  We called Carlos, based on these great reviews, to install the parts. He showed up the same day.  Turns out we only needed the gas line to be cleared and the pilot light reset!  The parts were not needed at all.  It was a half hour visit.  What a kind, understanding, knowledgeable and caring individual.  So glad we called him instead of a big company, who likely would have charged us a minimum of several hours for labor!  Carlos will definitely be our plumber for all our future needs. Highly recommend!

Steve K.
Steve K.
10/27/2022
I called for a quick repair on a clogged sink that I had. Not only was Carlos prompt, helpful and talked us through every step of what he was doing but he also showed us tips for how to avoid having the problem happen again.

This is the first time I have used Lance plumbing but it won't be the last, I was exceptionally happy with the service and Carlos was tremendously helpful, prompt and courteous.

Wes H.
Wes H.
3/28/2022
Carlos worked on two major projects for me all over my house and in some hard to reach spaces. He is professional, insightful, and experienced. I am consistently impressed by his work and recommend him to friends and family.

Sharon D.
Sharon D.
5/25/2022
Carlos is absolutely amazing!!!! We had been experiencing a smell coming from our sink for the past few weeks and tried everything to get it to go away but we couldn't figure it out. Carlos was so polite and tried to troubleshoot it over the phone. We tried a few things and the smell went away. A few days later the smell was back, Carlos came by and basically discovered two major leaks within our crawl space. He was polite, knowledgeable and trustworthy!! He does amazing work and will forever be our go to plumber!! If you have any plumbing issues, Carlos is who you should hire!!

Josh S.
Josh S.
4/22/2022
I called Lance Plumbing because I was getting knocking sounds in my house when the sprinklers were turning on/off.  Carlos was incredibly helpful.  He spent time evaluating the situation before offering a recommendation.  I was very happy that he wanted to do what was right for me, and not dive into unnecessary work that I would be charged for.  In the end, he replaced and anchored some valves that were causing the problem.  He worked fast, clean and efficient.  I'll definitely be calling them the next time I need plumbing help.

Shelley F.
Shelley F.
05/04/2022 12:00:00 SA
Needed help with our tankless water heater. Tried multiple plumbers but none could make it today. Found Carlos and he came to the house after his last job on way home. It was so appreciated. He is a total pro and was able to troubleshoot the job quickly and cleanly. Mission accomplished. Carlos has a new and happy customer. He will be our first call for any plumbing needs from now on. Highly recommended.

Lauren K.
Lauren K.
3/24/2022
This is the second time we've worked with Carlos and it's always a great experience.  He's responsive, always tries to fit you in, thorough and all around a great person.  The first time we worked together, he was able to quickly help us with our plumbing under the kitchen sink - fixing what past plumbers had done in error.  This time, he rescued an earring from our bathroom sink in record time.   As long as he's in business, I'll never use another plumbing company.

Ron A.
Ron A.
4/13/2023
Professional; friendly; timely; reasonably priced...Carlos knows his business and is customer focused. says it all.

Marianne B.
Marianne B.
10/25/2022
Carlos was amazing!  Knowledgable, kind, efficient and fixed our problem along with another one while he was at our home.  Five stars all the way around and we look forward to working with him in the future!

Melissa C.
Melissa C.
4/27/2022
Carlos was awesome! He handily took care of our bathroom leaks and replaced our toilet (which he went out and shopped for himself). He also gave us great free advice about the state of our bathroom and what needed to be remodeled. We'll definitely be calling him again.

Eduardo Cristiano R.
Eduardo Cristiano R.
05/06/2021 12:00:00 SA
Amazing plumber, he did a great job redoing the plumbing in my entire kitchen, fair price.

Suren D.
Suren D.
8/15/2022
Carlos at Lance Plumbing is AWESOME!!! He helped us fix an emergency repair to our downstairs shower and replaced the full shower set for us. Multiple plumbers took a look at the situation, and it was clear that Carlos was leagues more knowledgable and technically savvy to do the job; he was very kind, explained the situation in great detail, and provided us with honest solutions. The service was very quick, thorough, and professional, and everything is in working order months later. Carlos is also extremely friendly + knowledgeable and a joy to work with. Lance Plumbing quoted us very fair rates compared to other companies for the same job, and communications all communications through Yelp's messenger, texting, and calling were very responsive. It is difficult to find a good plumbing company like Lance Plumbing; they are gold!!! Carlos genuinely cared for the wellbeing of his customers, and we STRONGLY RECOMMEND using Lance Plumbing Solutions :-)

Gary M.
Gary M.
06/08/2023 12:00:00 SA
Lance Plumbing (Carlos) performed a quick and efficient fix to my broken garden water fixture.  When the fixture snapped off due to being old and worn I had to cut off the water and make an emergency call.  Discovered that Lance Plumbing had a unanimous 5-star rating in Yelp and Nextdoor as well !
He was quick to respond, fixed the faucet with a very reasonable price.
Totally pleased with his service and professionalism.

Katie C.
Katie C.
10/22/2022
We used Lance Plumbing Solutions to fix a leak from out shower and we could not be happier with his work. His price ended up being cheaper than the other quotes we got by far, and he was able to get the job done the same day. Highly recommend!

Gieve A.
Gieve A.
2/18/2022
Excellent service! Carlos called me quickly, gave me advice over the phone, and was able to come by for a same day appointment. He fixed my kitchen sink quickly, even though it was not a standard problem. Affordable, good communication, and good work. What else can you ask for?

Yi H.
Yi H.
7/22/2022
Carlos is awesome! He was on time and very friendly. He fixed my water heater and toilet at a very competitive price! Thank you so much, Carlos!

Andrew R.
Andrew R.
05/03/2022 12:00:00 SA
We made a late Sunday request to replace a gas valve in our kitchen. Carlos quickly responded and fit us in to his schedule first thing Monday morning. He was very punctual, professional and friendly. I'm definitely keeping his number in my contacts.

David L.
David L.
3/22/2022
We have used Carlos for two projects, and I can't recommend him highly enough. He's super responsive and very easy to communicate with. He is a complete pro and has all the experience and tools and skills. He's a great family guy. And, his pricing and estimates are totally fair and competitive. If you have a job, Carlos will knock it out and you will be satisfied with the outcome, the process, and the price. What more could you ask for? He's a gem.

James W.
James W.
09/05/2022 12:00:00 SA
We had a bathroom in the basement that was clogged and Carlos was able to check it out on short notice and after a quick snake was able to determine that it was due to our sewage ejector pump that was stuck.

He gave me a quote but we wanted to get a few more quotes before we continued.

We ended up going with Lance Plumbing Solutions. The combination of timeliness, affordability, and quality of work was great!

He was able to quickly replace the pump and check valve and was able to confirm that everything was working well.

I highly recommend Carlos and his work!

Pete G.
Pete G.
02/12/2022 12:00:00 SA
Had a problem with a leaky bathtub upstairs - water pouring running from the bathtub through the ceiling into the downstairs.  

Talked to Carlos at Lance.  He was very responsive.  Set up an appointment for the next weekday.  Carlos came in, identified the issue (long story, but the overflow was installed by a 2nd grader - need a yelp review on that contractor, but I'll wait till giving zero stars is possible).  Carlos had the problem identified and fixed quickly, and the bill was reasonable.  He's my go-to.

Joanne H.
Joanne H.
04/02/2022 12:00:00 SA
Arrived on time, courteous, informative, and did job efficiently. True professional. No complaints.

jcycle s.
jcycle s.
7/31/2023
Prompt response. Resolved the issue with a quick fix. No charge. But a new disposal replacement may be required in the near future. I know who to contact, Carlos at Lance Plumbing.

Evelyn L.
Evelyn L.
12/15/2022
Carlos was very easy to work with. Gave me an estimate over the phone for same day appointment and showed up on time. I was not able to receive him but he worked with the situation, including sending pics of his work to verify completion. Quick honest and easy. highly recommend.

Sheryl R.
Sheryl R.
11/07/2022 12:00:00 SA
Our toilet was hissing and the valve had clearly failed. A neighbor gave us the name, and I called late Saturday afternoon expecting voicemail. Carlos answered, and after explaining our problem asked Me to text him our address so he could let me know what time he could come Monday. He followed up, arrived on time, and seeing we wore masks immediately got his. Carlos had the parts needed, gave us a quote, and finished the work quickly and efficiently. We're thrilled to finally find our permanent plumber,  like the one we had for years in PA.

Susan M.
Susan M.
1/21/2023
Carlos was prompt responding, and installed a toilet in my parent's house. With other plumbers, I felt like I was being nickeled and dimed. Not with Lance Plumbing. He was straightforward, polite, professional, and got the job done efficiently. He was friendly and I felt he was honest too. I will definitely hire this company again. Thank you Carlos!

Sara B.
Sara B.
4/30/2022
Our toilet clogged while we had overnight guests over for the weekend. Carlos was very responsive and fixed the issue right away (within an hour on a Saturday)
Cannot recommend his company enough. Thank you again.

Nadia K.
Nadia K.
5/19/2022
Finally got around to wanting to fix the leaky shower and sometimes finicky toilet in one of our bathrooms and sent a message to Lance Plumbing, Carlos got back to me same day and then we talked the next, he was at my house an hour later and fixed both problems, and a problem we found, explained everything so I feel like I know what to look for and have someone that can help me when I need it! Thanks so much

John C.
John C.
12/12/2022 12:00:00 SA
Carols put laundry hook ups in our garage. He was fast and did quality work. He also identified and fixed other plumbing related issues in our house. All of this work for a fair price. Highly recommended. Five stars.

erin k.
erin k.
7/16/2022
Carlos came over today from Lance plumbing. To be be frank, I was unsure because the moment I asked for a quote from several plumbing companies for my water heater that stopped working, I got some really high estimates. Same experience with my roof leak and other work.

What I found most important in deciding who to go with was honesty and clear explanation of what works what was needed and why. And every time everything worked out, it came down to the character of the person which I'd like to say I can discern talking to people. The ones that are really friendly and try asking about your personal life - your kids and family and the weather/small talk, to make you try to trust them....fake. They're doing it to butter you up so you won't say no to their prices. If you're unsure, just ask yourself if the work justifies the cost and compare with others. I know I'm stating the obvious but don't get suckered.

Carlos from Lance I can say with confidence is an honest and sincere guy. From quote to work, he's maintained integrity and workmanship I wish others would use as their standard. True to his explanations, there was more to what i could see. Yes, i tried youtubing that made DIY seem simple and i thought i could just replace the thermocouple or the burner myself but my unit was 15 yrs old and Carlos explained in detail why i needed to replace it. We all know things deteriorate over time and water heaters are no exception. Not only will things break down but during its course, it can adversely impact other parts of the house. Rust is one of them (see pics). I didn't know that there was so much rust in my water tank. I could only imagine it running through my house thru the pipes and faucets and into my family's digestive systems!

Anyway, listen to what you're told and see if it makes sense. With Carlos, it not only made sense but it's no nonsense, very reasonable pricing (definitely better than most out there) and my water heater is now perfect.

Martha N.
Martha N.
02/12/2023 12:00:00 SA
Carlos is very responsive and very knowledgeable.  Our shower was leaking into the kitchen below.  We didn't know how it was leaking. Carlos came and determined that it was not the plumbing but a problem with the shower wall.  There was nothing he could do about that but it was a pleasure meeting him. He's a real professional.

Erin H.
Erin H.
1/20/2022
Carlos was absolutely fantastic, cannot recommend him enough to anyone who is looking for an honest, great plumber around the area. Lancellotti as a business might be new, but Carlos is very experienced and his work is fantastic!

We just asked him install a dishwasher (from scratch, not just replacing). Carlos first gave an honest price estimate and explained both what he had to do and what these sorts of services cost (great to have the explanation). He took care of all the small parts (just had to buy the actual dishwasher). He did really good work, showed me his step-by-step work, and made sure everything was working before he left. He even found a slightly better pipe solution that made everything look better.

Last, I also want to emphasize how nice of a person he is to work with. He was not pushy about the work at all and you can tell he genuinely cares about the work he is doing.  I definitely plan on using him again!

King B.
King B.
10/07/2022 12:00:00 SA
Carlos was amazing - he helped us replace a faulty shutoff valve for our washer/dryer.  He was incredibly punctual, did great work and was priced very reasonably.   He's the first person I'm calling for the next plumbing need!

Jeff Y.
Jeff Y.
2/15/2022
Carlos was the most responsive and reasonably priced option to replace our 75 gal water heater. Came over in 20 min to give an estimate and finished the job the same day. Great work!

Eden G.
Eden G.
3/29/2022
I highly recommend Lance Plumbing Solutions.

I'm a realtor in Marin County and the contractors I recommend to my clients are a reflection of myself, hence I only work with the best!

Carlos is an amazing resource, he's knowledgeable, reliable/le and honest.

We first met at 1:00 a.m. on New Year's day, when he helped us with a plumbing emergency, he is truly amazing.

Sean A.
Sean A.
9/30/2022
Needed what I thought would be a simple repair but became more complicated. Carlos figured out the RIGHT solution without trying to just make it work. It took extra time and more effort but he did the job right the first time on budget.

Truly professional, efficient and knowledgeable.

Laura U.
Laura U.
5/28/2022
Carlos is amazing! He came out early Saturday morning to fix a broken pipe and water leak. He also provided advice on our irrigation system and water heater. We're so thankful for Carlos and would hire him in a heartbeat for future plumbing repairs.

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