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Jetter Pro Plumbing and Drain Services

Jetter Pro Plumbing and Drain Services

Plumbing Service
Aliso Viejo, CA 92656

Description


We specialize in Hydro jetting, including : Sewers , yard drains, residential and commercial, restaurants. Sewer and drain repairs, drain cleaning maintenance and replacement, including yard drains. Other services: Pipe liner installations. Descaling old cast iron drains. Restaurant maintenance / Drains Yard / patio drains maintenance and repairs. With our hydro jet machine we can remove tree roots and debris from sewers, yard drains so water can drain properly. Repair and Replacement of : Plumbing, sewer , water, gas Water heaters Valves Faucets Garbage disposals Gas valves / Earthquake valves Plumbing

HISTORY


Established in 2005.
I've been a plumber since 1991. After working many years in the industry in San Francisco and Orange County, Los Angeles and San Diego. I decided to get my license and start my own company in 2005. I have been fixing plumbing problems and keeping drains flowing ever since.

ABOUT BUSINESS OWNER


Business Description I chose to work in this industry because I love to work with my hands, troubleshoot and solve plumbing problems. Plumbing and drains has provided me with this challenge for many years. .I started in this industry in 1991 In San Francisco and worked there for more than 23 years as a plumber. I was born and raised in Orange County and have been plumbing here for several years. We describe our business as Family owned and operated.. We take care of our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We specialize in a variety of residential and commercial services and take pride in the attention to quality and detail.

SERVICES


Reviews


Teddy C.
Teddy C.
3/26/2022
Luciano and Phil were awesome to work with. They were responsive, professional, and honest about our repair every step of the way.

It feels great to find such great service locally, while supporting a small business right in our area.

O N.
O N.
1/24/2022
Called today with a non-emergent repair and Luciano showed up and took care of the business at a fee lower than what I was quoted by another company with good quality. Very responsive and professional over the phone.

Ken H.
Ken H.
9/13/2022
I found Jetter Pro on Yelp, they came out the next day to clean my shower drain.  They got the job done quickly without any problems.  Cost was reasonable, I was happy with their work and would use them again.  They did know their trade.

Kathleen K.
Kathleen K.
03/05/2021 12:00:00 SA
They were great at getting my bathroom project completed. Fast, efficient and made zero messes. Also felt safe with their covid mask wearing protocol and shoe covers. We will definitely use them again!

David L.
David L.
3/27/2021
Jetter Pro was very responsive helping us get a valve replacement completed.  The team was friendly and quick.

Daniel F.
Daniel F.
08/05/2022 12:00:00 SA
Jetter Pro came to my aid after a new counter and sink install. They responded fast and after arriving at the house checked my plumbing pressure before starting the sink faucet. Incoming pressure from the street was too high and they were able to correct that before the original job I needed done. This saved me a much bigger problem later on and I appreciate their professionalism in making a great job done right

Dale P.
Dale P.
7/21/2022
Do not call these guys, they will try to charge you for more than what is needed to repair the job. My wife called them while I was at work, they took 5 minutes to look at the leaky faucet in my Roman tub and told her that she needed to hire another contractor like a water and restoration company. Which they had a phone number for to come and cut a hole in my tile so that they would have access to replace the whole faucet. I called another plumber who replaced the 2 valves 30 minutes and fix the leaky faucet for a fraction of what they would have charged.

Leslie D.
Leslie D.
12/19/2019
Looking for honest, straightforward, knowledgable, hardworking, and friendly plumbers. Phil and Luciano are your guys! Over Thanksgiving the yard drains weren't able to manage the amount of rain that fell and backed up. Needless to say bailing out the yard to protect the house while cooking food for 20 people will motivate a person to look for plumbers to fix the problem ASAP. Looking for a new plumber is never easy. We didn't want to call the plumbers we've used in the past for a verity of reasons. My husband was out walking our dogs and saw Jetter Pro Plumbing and drain Services working on another home in our area and inquired about their services to jet clean our yard drains. They gave My husband a card, told him the hourly rate and if interested encouraged a call to set an appointment. I called the number my husband brought home to set an appointment. My call was return promptly and an appointment was scheduled bright an d early Monday morning. They were prompt to our appointment, up front about cost, kept me posted on the job status and have created a solution to the problem. We have a direction to move in for a longterm solution. Our search for an ethical, knowledgable plumber has come to an end. Thanks Phil and Luciano for being the awesome guys you are! Our family is so grateful!

Patricia B.
Patricia B.
10/04/2022 12:00:00 SA
Luciano and Phil responded quickly to our plumbing emergency. Better still, they arrived earlier than expected and were very knowledgeable, professional, friendly and efficient.  Plumbing emergencies can be a nightmare for elderly homeowners.  We are relieved and grateful that Jetter Pro Plumbing is so good at what they do.  Thanks guys.

Thomas K.
Thomas K.
11/30/2020
Jetter Pro plumbing responded immediately to my request and had the team at my home in 30 min. They fixed the sheared pipe leading to a broken spigot in no time flat at a good price. I really appreciate them sticking to the COVID safety precautions throughout the process. Both were very professional, helpful, knowledgeable, and answered all my questions. I would definitely use them again. Thanks guys.

Annette W.
Annette W.
8/22/2022
Recently had a new hot water heater installed. What a pleasant experience starting with the initial consultation.
The technicians were knowledgeable,
polite, and friendly. They were on time and cleaned up after completing the work. I would definitely recommend them.

Matt W.
Matt W.
07/01/2023 12:00:00 SA
Requested a quote for a hydro-jetter as my kitchen sink was backing up.  They simply asked if I'd snaked it yet but I hadn't.  Simply put the snake worked.  I appreciate the professional advice and will certainly use them for any future needs.

Kelly C.
Kelly C.
12/22/2020
Jetter Pro Plumbing was amazing. They came out the day I needed them and did a great job. They were friendly and honest and completed the job in a reasonable amount of time. I would definitely use them again.

Sean J.
Sean J.
10/18/2021
Was responsive, came at the time he promised, and finished the jib as promised
I appreciated his flexibility snd coming the same day I contacted him

Susan A.
Susan A.
03/08/2021 12:00:00 SA
Great plumber! They were so quick with their response time. I was kept updated to their arrival time. The job was done quickly and professionally. I will call them again!

RJ D.
RJ D.
04/12/2021 12:00:00 SA
We used these guys for a leak in a toilet shutoff valve.  The guys were very respectful of our requests to wear N95 masks (which we provided).  They were quick and cleaned up perfectly.  But most importantly, they were about 1/3 the price of another company that came out to take a look at the job.  

They were so good I had them do another needed job here that I had been putting off due to the prices given me by other plumbers int he past.  

Fair.  Professional.  That's all you can ask for.

Janice S.
Janice S.
06/03/2021 12:00:00 SA
They were fantastic and respectful! They fixed my fixtures to my washer and dryer, fixtures in my shower, and the corrosion underneath my sinks in the master bathroom. I needed my water supply hose replaced due to rat damage. When I had the appliance guy come over afterwards to clean the dead rat stuff he replaced the filter and then he was having trouble with the water supply. I called Jetter Pro to have them walk my appliance guy through the process. Afterwords Jetter Pro, called to make sure that everything was OK. I really recommend these guys. They're great!

Lynn T.
Lynn T.
1/25/2022
I met Jetter Pro on Yelp and they were responsive and offered a fair price. What's great about them was that they came on the same day I contacted them.  We needed help with an installation of a new waste disposal. Luciano and Phil did the job well and gave some additional advices/tips. They were very pleasant and professional. I would definitely use their professional help again and would recommend them to others. Thank you!

Carolyn M.
Carolyn M.
03/03/2023 12:00:00 SA
I called Jetter Pro to come help us figure out why our shower drain was smelling funky. They were responsive and punctual, helped us determine that there was gunk clogged in the pipes but also that the remodeled pipe work was done incorrectly. They jetted the shower pipes and also checked out our other bathroom and kitchen for other potential issues.

Turned out that we needed our kitchen pipes jetted too due to lots of gunk and oil that was poured down the sink from previous homeowners for years and years! They also flushed our water heater and were very nice, hard working, and cleaned everything up before they left every time.

These guys are really at at what they do and will ensure that you're happy with their work. I had learned a lot about home maintenance from them and wouldn't hesitate to use them again. We are considering installing a home water filtration system but with the high costs we are going to do more research before jumping into it!

Gina M.
Gina M.
02/04/2020 12:00:00 SA
Great service!!!!
Luciano & Phil  with Jetter Pro came to snake our upstairs shower drain. They where very informative about our pipes and build up that has accumulated over the years. Also suggested different solutions to help our pipes.  They fixed the problem and is working great.
They both did an outstanding job. Fast and efficient.
Thank you guys!

Matt W.
Matt W.
12/24/2020
Our water heater broke down and Phil came out and replaced it for $1500. Easy and quick. Thanks Jetter Pro

Nate W.
Nate W.
6/15/2021
Phil and Luciano responded to an issue I had with water coming up through my master tub when using the sink. They were able to show up to my house within 24 hours and address/resolve the issue in under an hour. Good company, great guys. Hopefully I don't have to call them again anytime soon, but I wouldn't hesitate when the time comes.

Jennifer S.
Jennifer S.
10/27/2021
Luciano and Phil make a great team! They are professional and pleasant. They evaluated a few situations without charging and cleared the drain without putting holes in the walls.  I'm so pleased!

Yo F.
Yo F.
8/25/2023
Am I so glad that Luciano answered the phone one Friday morning around 10 am !  Our home warranty contractor never returned my call, and we were stuck with a clogged kitchen sink.  He said that they could come over between 1 and 2 that day.  What a relief!  Two gentlemen, Luciano and Phil, showed up right on time and started to snake it right away.  As it turned out, the piping job under the sink was defective (someone previously had taken shortcuts), which caused some leakage problems.  They were able to replace those pipes.  Not only were those two gentlemen hard-working professionals but also they were courteous, honest and meticulous.   Just as what I read in a bunch of YELP reviews here.  You really cannot go wrong with these guys.  Highly recommended!

Scott M.
Scott M.
05/04/2021 12:00:00 SA
We needed 3 shut-off valves changed under the kitchen sink, and having used Jetter Pro previously, I contacted them. They showed up on time, quoted a good price, and completed the change quickly. Highly recommended!

John W.
John W.
04/01/2021 12:00:00 SA
They were timely, very good at explaining the problem and found other issues we weren't aware of.

Dave S.
Dave S.
1/23/2020
Great service!  These two guys were prompt, efficient and great to deal with.   Called to have a faucet installed and they found a micro leak and fixed it on the spot.  They are a pleasure to deal with.  Give them a  shot!

Alex Cheng-ying L.
Alex Cheng-ying L.
6/23/2021
Phil and Luciano are great guys, period.

They were on time (which I care the most working with people), courteous, attention to detail, and straight to the point.  They didn't hard-sell anything and gave plenty of options/time when it came to picking solutions.  All the work done, observations, quotes, and invoices were recorded via email, which provides extra reassurance and accountability.  I'm glad I hired them for my clogged toilet/down pipe and new toilet installation.  We were happy chatting to the point I even forgot to sign the check (my bad...)

I will definitely hire them again for plumbing projects!

Janani J.
Janani J.
7/28/2023
Very professional crew, proactive communication and great work. Highly recommend their services.

Heraldo Y.
Heraldo Y.
10/16/2019
Clogged sewer drain. The team snaked my sewer and after scoping the line with a video camera. They found roots in the drain. They hydro jet the sewer and remove roots. After roots were removed they re linen sewer pipe. Great job, clean and very grateful that I called this company. I'll recommend them to friends and family for any plumbing work. Thank you , thank you and thank you. Awesome work..

Jonathan C.
Jonathan C.
2/23/2021
Jetter Pro Plumbing responded very quickly to my request and even sent out an estimated quote without needing to come in for a visual inspection. They recommended that I replace my old Rheem water heater with a Bradford White. At first I was hesitant because everywhere I looked online it was Rheem this and Rheem that but after some additional research I decided to place my trust in them since they are the professionals! They were able to come before our original time and they were able to finish faster than I expected. They wore masks and kept social distance which I appreciated. They were also happy to explain any maintenance and answer all of my questions. Definitely will be calling them a year from now to help do maintenance on our water heater!

Kimberly B.
Kimberly B.
10/31/2019
Phil and his staff at Jetter Pro are very professional, prompt, honest and caring.  We had an issue with mom's toilet that ended up having us special ordering items due to the tight fit in her condo.  

Phil had to make several trips and replaced/moved 2 toilets for us.  They were great to work with, had a sense of urgency, showed up on time and were kind, courteous and neat!

I highly recommend them...and have already referred friends to them.

Kelly W.
Kelly W.
1/26/2022
I stood at the sink cleaning up after breakfast, as I walked away, I found myself sloshing through water. Several soaked towels later and a quick glance under the sink revealed a plumbing emergency that I was not prepared to tackle on my own with a wrench and a YouTube tutorial. So I opened Yelp, searched Plumbers and sorted by distance. After calling several local plumbers, Jetter Pro was quick to respond and so professional. They handled the issue and continuously communicated throughout the process. I'm still a little traumatized from the leaky sink experience, so I nervously take a peak under the sink every now and then to make sure everything is dry and clean...thanks to Jetter Pro, it is flawless!!

Brian K.
Brian K.
4/14/2021
Great guys. The work was done really fast and they fixed everything I had broken under my sink before. Super professional and wore sneaker boots to minimize dirt on the floor.
Would definitely recommend them for others who want something done.

Eric R.
Eric R.
09/07/2021 12:00:00 SA
Luciano and Phil fixed my issue quickly and efficiently.  They even showed up 20 minutes early! It's been less than 24 hours since I reached out for a quote and my repair is already complete.  They made the process very easy.  I'd recommend them to anyone else that needs plumbing work done.

J M.
J M.
2/28/2022
Jetter Pro Plumbing is top-notch. We hand a washing machine drain that was clogged and had another plumber try to clear it a few times with no success.  We gave Jetter Pro a call due to all the good yelp reviews and they lived up to the 5 stars.  Will be calling again with any future issues.

Carisss S.
Carisss S.
10/07/2021 12:00:00 SA
The team at Jetter Pro was amazing.  Luciano and Phil were knowledgeable and quick.  We had an urgent issues with 2 toilets that needed to be installed and they helped us within 48 hours.  The also found a bigger issue that could have been a huge problem in the future.  I would definitely recommend these guys!

Kim M.
Kim M.
05/05/2022 12:00:00 SA
We went from asking for a quote to getting the job done in less than 24 hours.

Our current main shut off valve was very old and very corroded - basically useless. After a recent plumbing inspection, we discovered that our water pressure was also a bit on the high side so we wanted to have a PRV installed. I reached out to Jetter Pro and a few other local plumbers for a quote and jetter pro was the first to respond.

Luciano and Phil were able to come out the next day to provide an in person evaluation and quote. The pricing was fair and competitive and we decided to move forward as they were able to start right away. It wasn't quite a straight forward job due to the age/placement of the piping but they were able to work around that and I'm happy with the result so far. Job took about 3 hours from start to finish and they tidied up the workspace afterwards. I would recommend Jetter Pro and will consider them again for future plumbing needs!

Pat T.
Pat T.
03/09/2021 12:00:00 SA
Arrived on time, brought the disposal installed and was out in thirty minutes. Would definitely use them again.

Scott S.
Scott S.
12/06/2021 12:00:00 SA
Luciano and Phil came to our house a few times and provided excellent service.  I absolutely recommend them for your plumbing issues!

Jeff J.
Jeff J.
02/11/2021 12:00:00 SA
Luciano was great and they cleared the drain quickly. They cleaned everything up afterward and were very professional.

Darius R.
Darius R.
07/06/2022 12:00:00 SA
My toilet was leaking and I bought a new one to replace it with. I couldn't find a plumber that could install my new Toto toilet for a decent price and through Yelp found Jetter Pro. They just installed my toilet this morning and I have to say that they were great. They communicated well, showed up on time, kept my house clean with shoe covers on, and cleaned up the toilet area perfectly when they were done.

They did a fantastic job on the toilet install as well, and even had to fix the mess that the previous plumbers had made with a bad install on the existing toilet. They earned my business and I will use them again in the future.

Emily C.
Emily C.
6/15/2021
Fantastic all around! Great communication and perfect install of new sink faucet in our daughter's bathroom. Highly recommend, both gentlemen were very kind, courteous and skilled. I'd definitely use this company again.

Jenn S.
Jenn S.
2/25/2021
We need our tankless water heater maintenance done. They gave us the best quote, and I was a little worried that because the quote was so reasonable that they would not be able to perform as well.

I am so glad to be wrong. The team that showed up (there were two plumbers) were courteous, on time (huge plus) and knoweldgeable.

They identified additional issues and were very helpful. They didn't try any hard sells or pressure us into doing additional work. We have a new build, so our builder is in contact with us about the needed repairs, but if we ever need a plumber, Jetter Pro will be the ones we call without hesitation. In addition I appreciate that they are tech savvy and I got an invoice emailed to me on the spot. Thank you!

Anthony M.
Anthony M.
7/23/2021
I reached out to Jetter after reading all the positive reviews and was blown away but how fast they arrived to fix my clogged dishwasher.  They provided an honest evaluation, we're completely upfront with pricing, got the job done quickly, friendly and professional.  On top of that, we have some great conversation and some good laughs.  Will definitely return the next time we have a plumbing issue.

Derek P.
Derek P.
01/11/2020 12:00:00 SA
We had hair clog up our master bathroom drain and drano was not able to fix it.  I contacted my normal plumber, but he wanted too much so I went on Yelp to get other quotes and got a handful of responses right away.  Jetter was by far the most responsive and helpful.  They were able to come out on Saturday which is essential for me since I work M-F.  They showed up on time Saturday morning and took care of the problem extremely quickly.  They were extremely nice and courteous.  The problem was solved and the price was great.  Will definitely contact Phil and Luciano whenever I need a plumber again in the future.

Keri H.
Keri H.
4/22/2021
I am late in giving this review but they deserve the kudos none the less.  I needed to put in a new hot water heater for a tenant in SC.  It is always urgent when dealing with a rental situation.  Jetter Pro not only called me back immediately they found the correct heater and installed it on the same day I called them. They were professional, courteous with the tenant and kept me informed of everything they were doing. They took great pride in their work which was excellent. The price was reasonable, fair. I will call them again. I highly recommend them.

Gracie F.
Gracie F.
04/02/2021 12:00:00 SA
Luciano and Phil are the best. I reached out via Yelp regarding some plumbing repairs we needed done. Luciano was the first to respond, and their prices were very reasonable. They are very efficient, responsible, honest, and have a lot of technical knowledge about plumbing. These guy are very thorough and do excellent work. Excellent communication throughout the process as well. They always kept me updated and sent before and after photos of the repairs.  I would highly recommend them to anyone in need of plumbing services.

Pete R.
Pete R.
12/20/2019
Honest, informative and hard working plumbers. Phil and Luciano showed up when they said they would, accurately assessed the problem, informed me of the time and cost it would take to resolve the issue... and, at a reasonable price!
I will definitely use them again.

Anand R.
Anand R.
5/23/2023
Was in desperate need of a hot water heater and they came right away! Fair and honest estimate and high quality of work. So happy that I found my go to plumber! Water quality in our neighborhood destroys everything so having a trustworthy plumber is a must. Looking forward to installing a whole home water filter soon!

Ann S.
Ann S.
02/09/2021 12:00:00 SA
Luciano and Phil, with Jetter Pro, are very considerate and professional.  We had a clogged drain from the disposal to the main line. They cleared the clog and inspected the line from the house out to the main line.  Our house is 40 years old and this line has a lot of build up in it and will need to be water jetted.  I scheduled an appointment to have this done but since this is rather costly, we decided to put it off for while. They were very understanding when I canceled the appointment.
This is a relatively new company but the owners are experienced in their field,  trust worthy and pleasant to work with. I highly recommend them.

Paul D.
Paul D.
10/27/2021
We recently purchased a home that had a patio with drains in the backyard which were installed in the 1990s. I don't think any regular maintenance on those drain lines has ever been done. After almost 30 years they were very clogged and slow draining creating a potential flooding hazard into the kitchen during a heavy rain. I sent a message through YELP and Phil got back to me right away. He and Luciano came out the next morning and it turned out to be a bigger job than planned but they were the right guys to get it done. I was hoping to get it done in the original two hour window but I could see they were making great progress and it took another couple hours. They were professional, friendly, and helpful. If you need this kind of service done, I would highly recommend a Jetter Pro Plumbing and Drain Services!

Zuleima H.
Zuleima H.
10/15/2019
My kitchen sink was clogged for two days and never drained
I called Jetter Pro and they had to vacuum out the sink and take the pipes apart under the sink. They snaked the line and cleared it. I appreciate the help and quick response. I will call them again.

Jack L.
Jack L.
12/17/2020
Great people and great service.

I had a small job to replace the hot and cold valve for my washer. They were very thorough to make sure everything was in place. No BS.

The process was very straight forward. I messaged them in the evening and they came out the next morning. The job was quick, but they also took their time to ensure everything was good. They notified me of other improvements I could do before I install my new washer and dryer.

I highly recommend hiring Jetter Pro. I will surely use them again in the future.

Ali M.
Ali M.
04/05/2021 12:00:00 SA
Excellent service from first contact. Communicative, fast, honest and quality work. Plumbers were uniformed, wore masks, respectful of property, clean truck. Prices were fair and reasonable. Would definitely use again! They are the best!

Alex T.
Alex T.
10/16/2019
I cannot say enough of how very pleased I am with this company. My plumber Luciano was not only professional in his work but the greatest customer service. Transparent with everything and no pressure to think about my decision. Would highly recommend this company to anyone who needs an honest upfront plumber. PROFESSIONAL  GREAT WORK

Jeanne M.
Jeanne M.
5/29/2021
Phil and Luciano were on time and did an excellent job installing a new toilet in my home. I ordered two more toilets and have scheduled them to install them. They are both very professional and highly skilled plumbers

Martin O.
Martin O.
3/31/2021
I have used this company three times in the last year the first was for my kitchen sink being clogged, I called them and told them my sink was backing up, they told me I probably needed a hydrojet cleaning of my pipes. I figured I could save some money by renting a snake form home depot, they told me that would only be a temp fix. Sure enough two months later it was clogged again, so I had them come out and do the hydrojet cleaning and I have not had an issue since. The second time my water heater stopped heating the water, I knew it was just a matter of time before it passed away, so I had them come out and replace the water heater along with my laundry water valves, they did an amazing job and I was impressed at how clean they left the workspace I think they actually left my garage cleaner than when they arrived. The third time was for an outdoor kitchen I just setup I need a sink, garbage disposal and electric water heater installed, they came out did the job gave me a few options with what I could do for the piping and let me know the pros and cons of both options. I could not be happier with the service they have provided me and I will not call anyone else for my plumbing needs, prices are super reasonable, they explain everything and they are super professional regarding clean up and customer service.

Michael T.
Michael T.
7/16/2021
This is the first plumber I've ever had to hire and they were extremely responsive, helpful, and easy to work with. Will be calling them back someday!

Stephen A.
Stephen A.
4/28/2021
I had two other plumbers out who were unable to clear my drain.  I highly recommend Jetter Pro.  They were very nice and accommodating.  They will be the only plumbers I call from now on.

Doug C.
Doug C.
7/18/2021
Great response to my Yelp request. Phil texted back immediately and was able to come over the same day. Phil and Luciano are the owners and they love their work and solving my problem of clearing my kitchen drain if built up grease. They also installed an air cap for my dishwasher. Will definitely use them again to descale my tankless water heater.

Nick M.
Nick M.
02/11/2022 12:00:00 SA
Phil and Luciano are absolutely fantastic. We had them come check out our water heater and miscellaneous plumbing throughout our recently purchased house. They were communicative and responsive before the appointments (we've had them come back for additional work), they do a great job of explaining what they are doing and how to get up to code, and are just overall a pleasure to work with. I will definitely request their services again and plan on them doing our annual water heater maintenance.

Shawna L.
Shawna L.
1/21/2021
Phil and Luciano are HIGHLY recommended. Not only was their response time super quick, they are reliable and honest. They didn't try to sell us anything when it came to fixing the garage disposal!! Just did the job and that was that! Another company quoted me 4 times the amount right off the bat. Both gentlemen were professional, courteous and most importantly patient and friendly with my 5 year old son who wants to help everyone, and our dog that was unsure of 2 guys in masks! Phil and Luciano
wore shoe covers, even though they never went on carpet. It's the small things that matter!! Will definitely call them again for any plumbing issue we have! 5 stars plus some!

James P.
James P.
7/25/2022
Hired Jetter Pro to remove and install 2 toilets. Original job took maybe 1 hr 15 minutes. 1 toilet had a leak coming from the base the next day. Jetter Pro came back to inspect and said it was a factory defect in the toilet. Then they proceeded to tell me that they would have to charge me full price again to set the new toilet. I understand that it wasn't their fault that there was a factory defect, but to ask for a ridiculous amount of money to reseat the toilet, which only took me 20 minutes as a complete first timer(and would have honestly probably took them 10-12 minutes as pros, was really upsetting to me as a customer.

They could have had better understanding and customer service for a client that they already made good money on. I was angry enough to give 1 or 2 stars, but I'm trying to give them the benefit of the doubt since the original problem wasn't their fault, they just missed an oppurtunity to have good customer service.

Kari M.
Kari M.
7/24/2023
I put in for a quote and Luciano responded immediately and was able to come out same day. Great service and communication and VERY reasonable rate! Will definitely be using them again and highly recommend

Kanchana L.
Kanchana L.
2/14/2023
I have problem with master bedroom toilet not flushing right and when Phil and Luciano checked it out to find tree roots underneath the toilet and they took care of it
They do the water heaters maintenance for us, cleaning the sewage line
Change toilet upstairs and fix the flange under the toilet

Professional work ethic to do the work right and I appreciate good advice

Ellana M.
Ellana M.
4/15/2021
Faintest fantastic, professional, honest and fFaintest fantastic, professional, hone

Bill T.
Bill T.
09/06/2022 12:00:00 SA
Prompt service. They get the job done fast and at a good price. These guys are true professionals. I will definitely use them again for all my plumbing service needs!

Karen A.
Karen A.
3/31/2021
Luciano and Phil were fantastic.  I messaged them through Yelp and they responded instantly.  Then they let me know their ETA and were here within an hour. I could hear a gurgling in my tub every time we flushed the toilet and a friend told us that it was probably a partial plug in our main line. They got here and told us that since we do not use that tub anymore, the P-trap dried out, which allowed us to hear the toilets being flushed. All they had to do was run some water in the tub and no repair was needed. No charge.These guys are honest, professional, prompt, respectful plumbers. I know nothing about Plumbing so they could have sold me on all sorts of services, but they didn't. Highly recommend.  There are still a few honest people left in this world!!!

Ronak D.
Ronak D.
12/08/2020 12:00:00 SA
Jetter Pro Plumbing were prompt in responding to my work request on Yelp.  The team arrived as schedule, were knowledgeable and gave a reasonable price quote for replacing a broken garbage disposal system. They were professional, answered questions and completed the work in a timely manner. I appreciate their services and recommend them for Plumbing related work.

Ray S.
Ray S.
3/30/2021
This review is based only on a free estimate that they provided. Two guys came out to provide an estimate for the installation of a water monitor. Their estimate came out to $400 more than the next highest estimate I received.  When I mentioned that it was high, they asked if I had received other quotes, which I had, and said they could maybe knock off a few hundred but it still wouldn't have been competitive. They also mentioned that they install brass unions, which they claimed are expensive. Looking it up on Home Depot, I see that those are at most like $20 but can go for much less. Obviously, I passed on these guys. I would strongly recommend comparing their quote with other companies'.

Bob M.
Bob M.
3/25/2021
Luciano and Phil were great. Saw the problem and were able to fix it fast, efficiently, and correctly at a fraction of the price another plumber wanted. They were able to replace the small cracked piece in place instead of replacing the entire drain system as the other plumber wanted to do.

Recommended.

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