J Noble Binns Plumbing

The plumbing technician they sent was on time and he did give us a reliable and correct diagnosis for our water heater and also was able to get the pilot light started so it would work at least temporarily. He was very nice and he did tell me it was a Honeywell unit and that his company warehouse did not carry the part we would need to replace on it, and said we would have a very difficult time finding parts for that Honeywell brand water heater from any reputable company here in Bakersfield, Ca. He recommended we replace the unit w a new unit altogether.

The only reason for the 4 stars rather than 5 stars is due to the technician promising to check a few other places for our Honeywell unit's part and promised to call me back 4-5 days, and I in turn said I would pass along the quote to replace the unit to my spouse. He never did call me back at all, however he was not wrong about his diagnosis or his advice.
While he was here he also was able diagnose and fix a problem with the pipe beneath our sink that carries the water from our dishwasher to the drain spout and drains the water into our kitchen sink. He fixed it very quickly and he was also fast and very affordable. This plumbing company has been my spouse's mother, aunt, and grandmother's go to plumber for at least 40 years. We were very pleased.

We have used J Noble Binns for a decade or so.  Last month they came out and fixed a clogged/slow draining drain for me.  The fix lasted a couple of days.  I called them to come back out and fix it again a month later (my next day off), they came out and fixed it again....and covered it under warranty at no charge.  Awesome job standing behind their work.

This company doesn't understand the concept of working for its customers. Instead they rely on calls where they unclog drains. I needed a full build out for a commercial project in 2018. When I called them to get a quote, they asked me to send them the plans through email. I did hopping to get a time frame where they can come out and look at the job to give a price. Instead I just got an email for 80k while all of my other bids were 18k to 25k. I didn't even respond because they must have not took into account that there's a basement that makes all the pipe work more easily accessible and doesn't require concrete cutting. Fast forward to 2020, I needed another bid because of some changes made on the plans. I call them to make sure we set up a time and even explained to them the pricing of the last quote was off because they didn't take into account the basement. We set up a time but they still insisted on getting the updated plans emailed before they come out. I did and then we set up a time. I get a call the day they were suppose to come  saying the price would be 7k less from The original. So I tested them asking if the price includes the concrete cutting because there's non needed and I even explained that to them On the call when I set up a time. The gentlemen said yes, it does. I then explained to them that's why I wanted them to come out. Because there's no concrete cutting at all. He still insisted that's the price. I would never wish my worst enemy to get work done from this sad excuse for a company because if they're that lazy to come give a proper bid for a potential customer, I'd be really worried on how their work comes out at the end of the project. Just pathetic.

This company doesn't understand the concept of working for its customers. Instead they rely on calls where they unclog drains. I needed a full build out for a commercial project in 2018. When I called them to get a quote, they asked me to send them the plans through email. I did hopping to get a time frame where they can come out and look at the job to give a price. Instead I just got an email for 80k while all of my other bids were 18k to 25k. I didn't even respond because they must have not took into account that there's a basement that makes all the pipe work more easily accessible and doesn't require concrete cutting. Fast forward to 2020, I needed another bid because of some changes made on the plans. I call them to make sure we set up a time and even explained to them the pricing of the last quote was off because they didn't take into account the basement. We set up a time but they still insisted on getting the updated plans emailed before they come out. I did and then we set up a time. I get a call the day they were suppose to come  saying the price would be 7k less from The original. So I tested them asking if the price includes the concrete cutting because there's non needed and I even explained that to them On the call when I set up a time. The gentlemen said yes, it does. I then explained to them that's why I wanted them to come out. Because there's no concrete cutting at all. He still insisted that's the price. I would never wish my worst enemy to get work done from this sad excuse for a company because if they're that lazy to come give a proper bid for a potential customer, I'd be really worried on how their work comes out at the end of the project. Just pathetic.

Sometimes, your pipes just need fixing! Well they sent a plumber right away who was very professional and polite. They worked quickly and efficiently. In about an hour, everything was fixed at a low price. I highly recommend them. Thanks guys!

I made an appointment with J. Noble Binns for last Saturday for some basic plumbing repairs. In spite of their On Time policy, my technician arrived 45 min. late. He then gave me an overview of the work status, saying that all repairs could not be completed the same day. When my assigned appointment was completed, I was told that someone would return in one week at the same time to complete the work specified. I pointedly asked the repairman if I needed to call and make the appointment and I was told no, it was already on the docket. Fast forward to today. No call, no show after 90 minutes. When I called the office, I could immediately tell that my appointment was NOT on the docket as I had to relay all of my information from scratch. After 5 minutes, someone else called from J. Binns to say that they'd left me several messages to re-confirm the appointment WHICH IS A BALD-FACED LIE. I had no message whatsoever from this place. So now I'm left in the lurch, my day wasted. I am highly dissatisfied and I urge you to pass over his lame duck company. FAIL.

Sometimes, your pipes just need fixing! Well they sent a plumber right away who was very professional and polite. They worked quickly and efficiently. In about an hour, everything was fixed at a low price. I highly recommend them. Thanks guys!

The plumbing technician they sent was on time and he did give us a reliable and correct diagnosis for our water heater and also was able to get the pilot light started so it would work at least temporarily. He was very nice and he did tell me it was a Honeywell unit and that his company warehouse did not carry the part we would need to replace on it, and said we would have a very difficult time finding parts for that Honeywell brand water heater from any reputable company here in Bakersfield, Ca. He recommended we replace the unit w a new unit altogether.

The only reason for the 4 stars rather than 5 stars is due to the technician promising to check a few other places for our Honeywell unit's part and promised to call me back 4-5 days, and I in turn said I would pass along the quote to replace the unit to my spouse. He never did call me back at all, however he was not wrong about his diagnosis or his advice.
While he was here he also was able diagnose and fix a problem with the pipe beneath our sink that carries the water from our dishwasher to the drain spout and drains the water into our kitchen sink. He fixed it very quickly and he was also fast and very affordable. This plumbing company has been my spouse's mother, aunt, and grandmother's go to plumber for at least 40 years. We were very pleased.

We have used J Noble Binns for a decade or so.  Last month they came out and fixed a clogged/slow draining drain for me.  The fix lasted a couple of days.  I called them to come back out and fix it again a month later (my next day off), they came out and fixed it again....and covered it under warranty at no charge.  Awesome job standing behind their work.

I made an appointment with J. Noble Binns for last Saturday for some basic plumbing repairs. In spite of their On Time policy, my technician arrived 45 min. late. He then gave me an overview of the work status, saying that all repairs could not be completed the same day. When my assigned appointment was completed, I was told that someone would return in one week at the same time to complete the work specified. I pointedly asked the repairman if I needed to call and make the appointment and I was told no, it was already on the docket. Fast forward to today. No call, no show after 90 minutes. When I called the office, I could immediately tell that my appointment was NOT on the docket as I had to relay all of my information from scratch. After 5 minutes, someone else called from J. Binns to say that they'd left me several messages to re-confirm the appointment WHICH IS A BALD-FACED LIE. I had no message whatsoever from this place. So now I'm left in the lurch, my day wasted. I am highly dissatisfied and I urge you to pass over his lame duck company. FAIL.