Ganda S.

05/03/2021 12:00:00 SA

We had a leaking pipe in front of the house that couldn't be shut off with the house main. Carlos, the owner, picked up the phone right away, and sent someone the next morning. (He would have come that day but it was too close to bedtime for us.) The plumber was courteous and neat. Thank you for being so responsive! We are really glad to have a plumber in the neighborhood.

Eric G.

2/25/2021

Called I love sewers and they came out within the hour and was able to explain the issue I was having and was very informative about what I need to do to fix it.

Rob F.

04/11/2019 12:00:00 SA

Great Plumbing Service. Reynaldo and Francisco. On time Professional. Knew exactly what needed to be done. Did the job QUICKLY and Professionally

Carolina C.

7/31/2018

Wow!!!! I am very impressed at how quickly they arrived to my job. Carlos and Jacob did a very good job at fixing the plumbing.

Bryan L.

12/10/2021 12:00:00 SA

Thank you Carlos. I was really in a jam. 6 people in the house, which includes 3 children, all toilets and tubs blocked and backed up approx. 7 pm. Called Carlos. He answered promptly, quoted me an hour and arrived in 30 minutes. Was very knowledgeable and went over options. When more problems arose he was dead on about what the issue was. Had his team get to work right there on the spot, digging, working until 11pm, until the major issue was fixed. Then he did what most contractors don't do, he actually returned the next day, without any hassle, to finish the job. Provided me with my invoice and even helped go over what my homeowners insurance policy covers. Thank you Carlos for finishing what you started, and doing what you said you would. My family appreciates you and your team greatly.

Chheng U.

10/09/2019 12:00:00 SA

The drainage at our front house was clogged and we been haven't trouble ever time it rain. Called Carlos and he had his guys come put the same day and fix it. They test it to make sure everything was working and cleaned up after. Thanks Carol and team.

Raul D.

09/06/2021 12:00:00 SA

We had a pin hole leak in our main copper line running to our house. I Love Sewers Rooter came out the same day on Labor Day and repaired the leak. Plumbers including Victor were courteous and worked efficiently to fix the leak.

Ronnie A.

7/23/2021

Carlos is a life saver woke up to water in bedroom carlos showed up fast and was able to diagnose the problem I would highly recommend him to family and friends anytime..

Jean W.

2/23/2022

Carlos was very clear in explaining the issue at hand and making sure we understood what the situation was. We really appreciate his assistance and honesty. I'd definitely recommend him for your plumbing needs.

One Bikini T.

11/09/2021 12:00:00 SA

A plus service! Compassionate, and very professional. Needed an emergency hydrojet to our mainline, he came through clutch and saved our family night. : )

Matthew P.

08/07/2021 12:00:00 SA

My kitchen sink became clogged all of sudden and water was backing up. The water was not draining and we had a major problem at hand. I called I Love Sewers and Carlos picked up right away and set up an appointment on a busy hot Saturday. We worked with my schedule and he was able to come with his crew right away. He brought his big truck with all the equipment and hydrojetted and fixed the problem right away. Carlos is a has alot of knowledge in the plumbing and ways to minimize backup. Most importantly my wife is happy! Thank you Carlos and his crew.

Elias E.

5/29/2019

Great customer service I highly recommend to anybody that's in the need of a last minute plumbing. Great guys thanks again

Steven L.

10/16/2021

These guys are absolute life savers. So, a little back story - the day was Friday and I am getting ready to head out to work and as I walk to the garage, lo and behold I see that there is a lazy river of water flowing out of the restroom. Immediately, I knew that my toilet was clogged and backed up. So, after cleaning the water up (it's surprisingly a lot of work) I go and inspect the damage. It seems that water was leaking through the wax seal on the base of my toilet. Thinking myself somewhat handy, I set to work to replace everything.

I go to Lowes and get the parts I need, quickly removed the toilet and did the replacement. Job well done right? Well, that's what I thought until I turn around and see that water was actually coming through my shower drain! Immediately, I knew that my sewer drain needed some much attention. By that time it was already 5pm and by my reckoning most businesses had closed. So, I decided to take my chances and look up drain cleaners near me on Yelp, I quickly call and get a quote for a sewer drain snaking, and these guys were by far the best deal! They set up an appointment for me same day and came within a hour.

They came quickly and quickly took care of the problem. They were professional and obviously showcased their knowledge and experience while they cleared the sewer drain. I was deeply impressed by them and would highly recommend it to everyone who needs a professional and experienced team for their plumbing needs.

Thanks again guys, you truly are worth the 5 star rating.

Nicholas C.

08/07/2018 12:00:00 SA

I just met with Carlos, the Owner of I Love Sewers. I must say I'm impressed! You can tell he takes his business and his customer's satisfaction very seriously! I highly recommend Carlos with I Love Sewers for any of your plumbing needs!

Don V.

2/23/2019

I was recommended by another plumbing company for I love sewers to stop by and help me out with my issue Carlos and Ronaldo stop by and help me out with my mainline that was backed up they recommended Hydro jetting and cleared open my mainline they where very professional and their equipment looked up to date thanks guys

Felicia C.

06/08/2018 12:00:00 SA

These guys were so awesome! Carlos and Eddie they worked wonders on the pipes clearing them in the rental I am in.Thanks guys I highly recommend these two.

Thomas F.

5/30/2018

My house pipes got backed up, I called Carlos he came down quickly and on time, was extremely please tell to talk to, they tried to snake the pipes but it didn't clear it so Carlos recommend hydrojetting and it worked like charm, I highly recommend their services, thank you Carlos

Karl Z.

06/02/2022 12:00:00 SA

Our kitchen sink was clogged and we couldn't fix it despite snaking it multiple times. Carlos and his team were able to hydrojet in less than 30 minutes. If you're having plumbing issues, give them a try. They are quick and gets the job done.

Jose V.

2/19/2022

Great costumer service highly recommend to friends and family specially in your drain cleaning services. Last night I had a drain clog and called ILV and they showed up within couple of hours. They even let me have a bottle opener thanks guys.

Tania M.

10/06/2019 12:00:00 SA

Thank you for being efficient and thorough with inspection. Will definitely put your company in my contacts for future work Carlos!

Kenny L.

2/28/2021

Super thankful for Carlos! He came out within an hour of calling and helped my client with a major plumbing nightmare. More than just simply taking care of the issues, he also was there to help walk my client through the really difficult situations.

Can't thank him enough for doing a great job and for the peace of mind he provided!

Ray O.

3/29/2020

Called at 10 pm with a major plumbing problem. Carlos and crew showed up immediately and diagnosed the problem. Required major sewer line iwork. His crew practically installed a new sewer line the next day, which took them 11 hours. Impressive! The work was top notch. Definitely referring family and friends to I Love Sewers!

Shanon C.

8/31/2021

Although I didn't get to use their service this time, I appreciated their insight when I communicated with them. They also responded right away with my Yelp inquiry.

Shuai Y.

1/18/2019

carlos did a good job ，will recommend to my friend，nice service. He came in time and he is
very professional.i will call back if I decide to repair new drain pipe to abs as recommended.

Edward P.

01/09/2022 12:00:00 SA

I called the company on Sunday morning for our business, he showed up 2 hrs later and took care of it.
Also gave us honest opinion and options. Thumbs up!
Thanks !

Stephen C.

03/07/2019 12:00:00 SA

Carlos came to our shop and did a phenomenal job. Explained everything we needed quickly and got us a reasonable cost to get the job done. Thanks again fellas.

Talak S.

9/18/2021

Carlos responded right away to my call on a Saturday afternoon. He was very clear on helping me understand the type of leak it was as well as the kind of repair needed. He quoted the amount beforehand and completed the repair without any surprise charges. His team was at my house within 2 hours, came prepared with all the parts needed, and completed the pipe repair in 30 minutes. They cleaned up the area after completing the work as well. I would definitely use their services again.

Adriana B.

3/30/2022

This is my second review for I love sewers, cuz IDK how to update or edit my previous one! But, let me tell you, I had an issue yesterday morning that was caused by a contractor working at my house that created a mess at 4 o'clock in the morning! I panicked cuz it was major! Needless to say, Super Carlos from I Love Sewers came to my rescue yet again! He got to my house as soon as possible and fixed EVERYTHING! I am beyond grateful that I have such reliable, caring and efficient plumbers near me. If you need plumbing help, look no further, I love Sewers is the way to go! I feel like Carlos should have a Super Carlos spotlight shining in the night sky like Batman! Lol, let's make it happen!

R D.

2/26/2020

Carlos came to our rescue immediately. He was helpful dealing with HOA and insurance company. He's also very informative.

Ruben S.

3/25/2020

Early morning in a need if a plumbing company i found sewers online and decided to give this company a try. They have same day service and got my home drain cleared and recommended to install a clean out. Thanks guys

Jacqueline N.

7/16/2021

So glad I found Carlos and his team. We had a leak under our carpet and he found the cause and has helped us every step of the way to address the problem and beyond. He's made a dreadful situation easy for us to handle! Will definitely recommend.

Sari G.

10/31/2021

Carlos the owner came out within hours with his crew and was able to fully open the blockage between my dad's main and the sewer, at about one-third of the cost we were quoted prior.

Jesus M.

11/16/2021

I waited a while before posting this review. I love sewers rooter and rooter is how a business should be run from call to repair. Every person I spoke and worked with were outstanding, friendly, outstandingly thoughtful/polite and knew their plumbing. Special recognition to Caros and Jose for getting my repairs done in quick fashion and doing so in such a kind, thoughtful and friendly manner. They helped move my furniture, took care to clean out my area and Carlos even helped organize my cleaning supplies better than I could when putting things back! Just really great people all around, high standards that can be hard to find these days and a team that I would welcome over any time. Top notch team - you won't go wrong working with them.

Sonna V.

3/16/2020

I needed a plumber last minute to fix my toilet that my husband broke while trying to install a bidet. It was 8pm on a Sunday night and made the call. They were at my house within 30 mins and didn't have the part. The owner worked it out for them to come back the next day with the part for a good deal. Thank you Jose and Carlos for all your help. I'll be sure to use you again for my plumbing needs. With the toilet paper shortage due to COVID-19 - we needed that bidet!!!

Tiffany L.

7/20/2022

We unfortunately had a sewage backup at midnight. Found Carlos on Yelp and he picked up our call and was out at our house within an hour. Fixed our problem quickly and efficiently!

James R.

10/24/2020

Carlos came with his state of the art equipment and within minutes found the problem and gave us options. He took care of the problem and in less than an hour he resolved our issues and gave us recommendations. I recommend this business if you want the job done right the first time!

Michael C.

10/13/2021

I Love Sewers came out to snake our washer pipe that was clogged and our bathtub. The reply was extremely quick and they came out on the same day. Explanation was clear and brief. Good service definitely recommended.

Hassan B.

3/30/2019

We called this company out to service our toilet and they came out in time just as promised ...everything was settled in a professional timely manor we appreciate you Carlos

Avlix F.

5/13/2022

5 stars! The shower in the master bathroom flooded and called I Love Sewers after looking at their reviews here on yelp. The service they provided was unmatched! The knowledge and passion for their field is immediately recognized. As severe as the clog was, Carlos and his team got it fixed! We did not have a set plumber before this, but now we're sold. This is our go to plumber from now on! If you need their services, don't hesitate to call, you won't be disappointed!

Jessy V.

09/10/2022 12:00:00 SA

100% accurate, reliable. When i noticed i had a major leak problem at home, did not know who to call. First thing i do, come straight to Yelp and go right on plumbing page, I Love Sewers. In seconds! I explained my problem, and right away they came, way fast then calling the police! Highly Recommend

Carolina D.

8/17/2020

One of the toilets was backed up and Carlos and his crew were able to use their cameras and tools to drain the debris that was stuck in the plumbing.

Alex G.

2/19/2022

I don't even know where to start with how content I am with the Service that Carlos and his company provided. From the phone call and response time to the end of him and his team completing the job and cleaning as if nothing happened on-site. I highly recommend this plumbing company for anyone that is dealing with household problems regarding plumbing issues.
Once again thank you so much.

Tracey B.

1/31/2019

I've used this company twice and both times they were professional, friendly and prompt. They came out right away and I feel confident in their ability to fix my repairs. They even answer calls after business hours. The first time I called them was 10pm on a Sunday night and they answered and came out early the next morning! I will definitely use them again should I need another repair. 10/10 would recommend

Chris W.

3/26/2022

Adrian came out on quick notice to fix a broken sink pipe and install a kitchen faucet , which was a relief as it's Saturday and everyone else I called was unavailable.

He promptly and professionally fixed it. We appreciate the attention to detail and quality work. Plus, he's a nice guy! We are glad we do not have to go the rest of the weekend without our kitchen sink!

Jason H.

11/17/2021

We had a toilet emergency, Adrian showed up within 45 minutes, had toilet unplugged in 10 minutes. Definitely would recommend

Phil B.

03/11/2019 12:00:00 SA

Quick and professional work! Will definitely use again. In and out in less than the quoted time.Also quoted waaaaay less than competitors.

Nelson J.

12/20/2020

Yesterday Saturday evening I noticed water on my carpet and my floor hallway Throughout my house and decided to contact a plumber. After contacting multiple plumbers but nobody was available to come today I contacted I . sewers Rooter and plumbing. I spoke to a gentleman named Carlos through the phone and asked him couple of questions in regard to my problem. he then was at my house within one hour. They found a water leak coming from slab due to a burst at waterline and they were able to repair the problem same day and patch everything up as well. I highly recommend to all friends neighbors and family just because how good they were in finding the problem.

Lynette B.

11/22/2021

I've never worked with a more efficient and understanding business. Carlos continues to go above and beyond for anything my family and house needs. I had a backed up toilet in a bathroom. Carlos sent two of his plumbing technicians to my home-- they were efficient, professional and communicated everything that was going on.

Best plumbing service around! Highly recommend

Jason C.

9/23/2020

Carlos and his team were not only professionals but extremely helpful. They found ways to save us money which is most important. I will always use him for my plumbing needs and recommend his services to everyone. Thanks Carlos and team.

Kevin T.

6/29/2020

Carlos came out with his team and assessed our situation. Provided a lot of information and was very patient with our many questions. Recommended for your plumbing work needed!

Jennifer S.

11/01/2021 12:00:00 SA

Update: Carlos has reached out in multiple ways. I was unable to connect with him until today. He extended his sincere apologies to how we had received his recommendation of service. While his did refund more than the original fee, I returned the overage so that we are square. This is not about his service fee or his rates. It was how we had felt pressured to spend a great deal of money, rather than addressing the problem and coming up with a plan.

I have changed my review because Carlos reached out, understood completely how that situation made us feel pressured, and did all he could to make it right.

I was initially disappointed, and was bummed to have to give a poor review on YELP. But, I do feel strongly that my experience might help others when presented with a similar situation.

I had contacted a different company first, but they were unavailable to come out on this particular day because they were booked solid. Totally understandable.

I found this company with great reviews. Carlos was great and immediately responded, and was able to go out to our home in Whittier on the same day. Our tenants had noticed a foul smell and we knew it was sewer related. The fee for going out was $225, and if he could resolve the matter that would be the total.

Carlos went out to the house and was not able to locate the clean out. Turns out it was on the west wall outside of the master bathroom. There is also one on the opposite side of the house, but that one is for the kitchen, which he had located.

Carlos and I spoke on the phone and he described the issue, confirming that it was a clog in the main line. His suggestion was to manually excavate an area in the front of the house, unclog the main line at that location, and rebuild it with a clean out. His quote started at $3,800.

When I explained that my husband and I have to review any purchases over $500, and that I would have to discuss all of this with him, and we would have to have someone else out for a second opinion, he lowered the price to $3,200. If they didn't have to use the pressure jet, that it would reduced by $625 to $2,575.

I explained that I still needed to review this all with my husband, and I would follow up with him. I did pay the $225 via VenMo following our conversation. It wasn't that I didn't believe Carlos...I did because he is a professional. But I don't know enough about this at all to KNOW that his recommendation was what was necessary.

The next day, we contacted our contractor and he was able to go check it out. And, upon reference from a friend and a neighbor, we contacted the original company I had found on YELP, and they were able to come out the same day this time. My husband met each of them up at the property. I mean, really, if this was a $3,800 project, we needed to have a second opinion. Our contractor is a general, and doesn't do plumbing directly. But he was happy to be there to give some thoughts.

The plumbing company immediately located the necessary clean out, unclogged the main line, did a clean out on all the lines as a precaution. Total charge was $199.00. They were in and out in less than three hours. They did provide an estimate for adding a clean out in the front of the house for $2,188.00. This is not a necessary item, but more for convenience in case we need to do this at any time in the future.

I understand Carlos was trying to be helpful and he understood my concerns for this situation.

If the other company had come back with similar information to Carlos' and the estimate was within range, I would have absolutely gone back to Carlos for the work. No doubt about it. If Carlos had done the immediate work of unclogging the main line at the $225 rate, and also provided an estimate for the addition of the cleanout in the front as an investment down the road, I would have not been concerned in the least.

Carlos is a good dude and was just doing the best he could in this situation. But, its a long range between $225 and $3800, and I am sure I am not the only one in a position where that is a lot of money.

In all matters of your home, I tell everyone dealing with anything, unless you know the trade, get at least two estimates and even four if you feel it necessary. This is YOUR MONEY and you work hard for it. You should have every question answered and if it doesn't feel right, stop and reassess. There is always more than one way to resolve an issue

Johnny F.

3/16/2020

All I can say is great work guys!! Hands down best plumbing experience someone can ask for. Highly recommend service!!! Timely, communicative, and efficient.

Justin L.

2/28/2022

Carlos responded very fast and get down to work right away.
Professional and know what they are doing.

Gerri K.

5/14/2020

I tried delaying contacting a plumber during this pandemic but I finally reasoned that it was probably better now than when the county loosens restrictions. I heard what I believed was a leak from the master bath on the second floor, while in my downstairs living room. I reached out to I Love Sewers Rooter and Plumbing through Yelp and received an immediate response. I then called for some additional information and Carlos was willing to have someone come out in less than an hour to confirm whether I had a leak in a drain pipe or not. I scheduled for the next day, and he and 2 of his crew came to check it out, waiving the service fee since I was within Hacienda Heights. They came early and were all professional. Carlos assessed that he did not think I had a leak after I ran the water from my second floor master bath, but he could still see my concern. They also reopened a patch of drywall from work done 2 years earlier by a different company to fix a pinhole leak in my water supply line, and noted that the drain pipe had no wetness and the water drainage sounds were normal. They closed the patch when they were done. I suppose staying at home so long, heightens awareness of all the house sounds that normally take place but no one notices. Carlos recommended that I not worry about it and that only if I noticed back up in the drain that I call and they could run a camera through the pipe to see if there was damage. The end result was that while I did not need a leak repair service, they were professional, responsive, and honest. I think many people dislike these types of interactions because we are expecting to be taken advantage of, and that was not the case even given how anxious and somewhat paranoid I was about having a house leak. I would definitely contact them in the future if I have any issues. Thank you Carlos and crew!

Matt M.

8/19/2020

I manage a large building in California that had a pipe burst in the basement and it was leaking a large amount of water. I called Carlos at I Love Sewers Rooter and Plumbing and explained my urgent situation. He immediately went to the building to address the flood. I was very impressed with how responsive and upfront he was about all the everything. He sent me pictures of the issues and updated me every step of the way. I would absolutely recommend this company for any plumbing needs. I look forward to doing more business in the future with Carlos.

Ariel R.

12/10/2021 12:00:00 SA

Called at 12am to multiple companies for a sewage blockage happening with no luck UNTIL Carlos! He was amazing. He arrived quickly with his crew and immediately assisted us. Gave us multiple options and walked us through the entire process of what they will be doing. Breaking it down so we truly could understand. His kindness, attentiveness, and efficiency was outstanding. We will be definitely using I love sewers rooter and plumbing from here on out.

Dan M.

06/10/2023 12:00:00 SA

Main drainage line from kitchen and washroom clogged. Checked Yelp and Jesus was at my home in about an hour. Job got complex with 70 year old+ pipes. Jesus and team did a great job getting it all sorted. Quick, professional and reasonable! Thank you!

Billy L.

03/06/2019 12:00:00 SA

It's been over two months before I decided to leave a review. I contacted several plumbing companies on a late Sunday night unfortunately most of them are close or there were trying to schedule me in for the next business day but I needed somebody to come ASAP. I had a sewage blockage That was causing flooding inside restroom. Spoke to a gentleman by the name of Carlos and sent out couple of their guys to come and assist with this matter. After snaking the pipes we still didn't had no luck clearing blockage so they recommended to hydro jet mainline sewer....That worked out very well they cleared out blockage and recommended to install a cleanout access. We waited a week before me and my wife made Our final decision called them and had then come back to install the clean out.... now everything's working fine

Andrew L.

9/14/2022

Can to my house last night and helped us clear out the main sewage pipe. Would have been a lot worse if they hadn't come fix it ASAP. I really appreciate Carlos for his patience and expertise.

Troy E.

7/31/2021

Five stars up to Eric the technician who went above and beyond to try and assess where we had a pipe leak, and offer his expertise on how to go about resolving the issue. He was very professional and extremely helpful.

Paulina Y.

12/26/2021

They worked really fast and was able to fix my grease clogged sink. It was smelling so bad and thankfully they were able to come on a weekend and on time as well

Justin B.

11/21/2021

Carlos and his team were quick to response and came out same day. Gave me a couple of options to consider and didn't pressure us into making any decisions. Told us what he could do and let us make the choice.

Steven O.

02/06/2023 12:00:00 SA

Carlos responded to our call after midnight when we had a plumbing emergency, promptly showed up the next morning as scheduled, and walked us through our first major plumbing issue in our house. He and Jose were very attentive to our needs and responsive to our questions throughout their work, which became a major project beyond what we had first realized we needed, and were able to complete it same day. Thank you Carlos and Jose!

Eric A.

11/25/2021

Wow, Thanksgiving day. They showed up in less in an hour, ready to fix my clogged problem. They showed my pipes on camera and explained what the problem is. Fix it in 15min with no problem. My pipes looked pretty clogged. They ask me if I wanted to do water jet to clean out the pipes. My pipes look pretty clogged so I did it, I didn't want to have this problem again. So I said yes, just a little more of upgraded in the price. I believe the price was fair and they are very clean and fast on what they do. Remember this is all was done on Thanksgiving Day. They saved my Thanksgiving Day. Don't hesitate on calling them. If you looking for fast and great work call them, they gave me a fair price and thats what I want. Worth every penny. The pipes came out clean and now can relax again.

Sal U.

1/15/2019

I'm pretty impressed with the owners pride for his company. After a bad interaction with their employees yesterday, the owner personally came to my house to apologize for their lack of professionalism and refunded me the money for a diagnosis.

I was initially dissatisfied with the service, but seeing the integrity of the owner and knowing how prideful he is of his company, I'm actually considering giving these guys a 2nd chance in the future.

If any issues arise, know that the owner will take responsibility like a man and make things right. I'm thoroughly impressed by his integrity.

Carla L.

2/14/2019

Had my first interaction with Carlos and his team! I am beyond impressed with the professionalism and knowledge they had. If you ever need plumbing service and live in the area don't hesitate to give them a call. He's 24/7 as well!

Julius B.

01/08/2022 12:00:00 SA

We had an emergency situation with a rental home we had just moved into this week. Carlos was able to come out almost immediately to diagnose and treat the issue. His team consisting of himself, Gabriel and Jr quickly diagnosed the problem, and Carlos recommended what we feel was necessary and at a great price. He even offered to warranty their work until we can work it out with our landlord. His team is professional, efficient and ethical with their approach. Really appreciate their quick response tonight to save the day!

Eddie R.

05/06/2019 12:00:00 SA

Great customer service I highly recommended To anyone who is in the need of any plumbing services I had issues with my toilet backing up in my kitchen at the same time he came by opened up the cleanout access and drained out blockage think you guys

Arianna L.

2/20/2022

I needed a plumber ASAP at 7pm and he came two hours later and fixed the issue. If your having plumbing issues and need some ASAP call them.

Renee N.

12/23/2020

Carlos and his crew came to the rescue... Called I Love Sewers on a Wednesday night and they came out in a timely manner... Great Customer service from the get go... Explained what was going on and fixed our issue... He dealt with the Owners of our Rental House in a Professional manner as they are out of State... I would most definately recommend this Plumbing Company to my Family and Friends in a heartbeat... Thanks I Love Sewers... Thanks Carlos...

Karin S.

08/09/2021 12:00:00 SA

Thank you so much, Carlos! Our kitchen sink was clogged and he and his crew showed up and saved the day. He was very friendly, informative, and professional. We will definitely call him again if we have any plumbing issues.

Francis F.

05/09/2019 12:00:00 SA

In brief, the I Love Sewers team was very responsive and upfront to my concerns both via Yelp/phone and in person.

When sharing my concerns with I Love Sewers via Yelp message, I received a reply immediately from Carlos. Afterward, I also called him to explain the plumbing situation further (clogged pipes), he explained pricing (the $39 drain cleaning being advertised on their trucks is just a handheld service and I'd need a $99 mainline cleaning), and he told me his team will be over within 90 minutes. The two guys from ILS came by within the time estimate and explained up front that snaking would cost $99 even if the clog doesn't get fixed, and recommended a hydroflush, complete with camera and a guarantee. Because it was relatively costly at $775, I opted for the $99 snake. While it didn't quite fix the issue (100 feet of snake couldn't clear out the clog completely [though it did pull up remnants of a diaper that more than likely was the cause of the issue]), I did see the effort the guys put in and gladly paid them what was due via PayPal. Not too long thereafter, Carlos reached out to me again and let me know that because the issue wasn't fixed, he'd be refunding me. It was a very classy gesture and I appreciate Carlos and the team being upfront. While I do have to shop around for pricing for the big fix, I'm still strongly considering I Love Sewers because of their integrity.

Sarah L.

10/26/2021

We had an emergency situation tonight and I found Carlos's contact on Yelp, it was one of the top businesses with hundreds of 5 stars reviews so I gave Carlos a call. He was able to come over within an hour, and after he explained the problem he was able to start immediately, and gave me updates every step of the way. Thank you Carlos and your team!

Tanyarat F.

3/22/2021

Well what to start , I have called one hour in advance and they came so quick in 30 mins as urgent repair for sewer Line is backed up and water summed up. Carlos team can fix it , he has professional tools ..his services is second to none . I would recommend to everyone who has sewer line problem ..

Eunice E.

04/05/2019 12:00:00 SA

Quick, friendly and affordable! Response within min via Yelp. Definitely recommend. Thank you Carlos

Jack V.

7/27/2018

Seen the truck earlier this week, called carlos. He was very respectful and professional was having issues with my restroom and was fixed same day. Would recommend!

Robert V.

04/05/2022 12:00:00 SA

Very fast response and Adrian was able to get my bathroom sink unclog in 10 mins. Thank you so much. I will keep your number for future reference.

Lisa B.

1/17/2019

Had a great experience. Reynaldo and Francisco showed up on time and did a wonderful job unclogging the sinks and installing a new faucet. I really liked that they explained what the problem was thoroughly.

Aries T.

03/04/2019 12:00:00 SA

I waited over a month to leave a review and here i am now. First and for most thank you reynaldo and francisco for doing an amazing job at my moms house. They installed a clean out for snaking access and now our mainline sewer is up and running better than before no more backups. Thanks a lot guys for youd workmanship.

Kenny L.

2/28/2021

Super thankful for Carlos! He came out within an hour of calling and helped my client with a major plumbing nightmare. More than just simply taking care of the issues, he also was there to help walk my client through the really difficult situations. Can't thank him enough for doing a great job and for the peace of mind he provided!

David T.

5/16/2018

My house was backed up so I decided to call I love Sewers and they answered all of my question thoroughly. They came by the same day and took care of all of my pluming issues. They were efficient and effective. Great service

Felipe O.

9/16/2021

Quick response time, friendly staff and helped fix our drain and leak issues ASAP. Would recommend for a local plumbing provider!

Alicia O.

01/04/2019 12:00:00 SA

We've been having trouble with our guest shower backing up, so I finally called someone to come out and look at it. Carlos was extremely accommodating since we had guests over and came right away. They ended up using a hydrojet to remove the blockage for an immediate fix, but are having Carlos and his team come back out to replace our old corroded pipe! We would definitely recommend I Love Sewers for any plumping issues!

Afsah K.

07/02/2021 12:00:00 SA

Carlos and his team came by to fix entire toilet and sink system and did a great and professional job! They also were amazing enough to leave everything clean the way it was! Definitely recommend

Tovar A.

12/08/2021 12:00:00 SA

Quick Service they came in for a burst water pipe (emergency) they came in assessed the situation and Resolved it right away also they did a re pipe of my house. Carlos is responsive, attentive and on top of the work.

He addressed my concerns and wanted to make sure i was a satisfied customer.

Stuff C.

9/28/2019

Great service! We had a recurring issue and Carlos and his crew were able to quickly resolve it and help keep the lines in a well maintained fashion. Will call them first the next time we have a problem.

Eric S.

06/02/2022 12:00:00 SA

These guys rock. I've had them out for a couple clog issues and each time they've come in fairly priced compared with others. Carlos and team are quick to help your problem and are flexible for last minute issues that might pop up. I was out of town and my family was house-sitting, and we had a horrible clog. The team came out the next day and unclogged it, and charged a super fair price.

I just used them for hydrojetting and it was amazing, my pipes are clean. Also, they have the most insane work trucks i've ever seen. I probably won't call anyone else.

Jin C.

7/14/2020

I had issues with my toilet and Carlos was able to come right away and take care of my issue. Carlos was very friendly, reliable and honest. He provided the necessary recommendation and the job and issue was resolved. Thank you Carlos and team.

Grace R.

09/01/2019 12:00:00 SA

I was in desperate need of a toilet seal today. Reynaldo was available 30 minutes after I called. They were very nice and did a great job. Don't wait a day for your neighbors plumber to return your call- just call I Love Sewers

Anny K.

10/11/2021 12:00:00 SA

Carlos came by to help with the main sewage line that was clogged and backed up to my shower drain. He was very direct and helped answer all my questions. Thank you Carlos.

Frank X.

8/29/2018

They got my shop fix in time, great work
Call Carlos in the morning ,
Their guys show up in 2 hours to fix my Plumbing problem

They told me where the problem is and how much to fix it , reasonable price

Cool boss ,cool plumber Jacob hook me up with discount with no extra charge

Kathy N.

1/25/2021

TLDR: Carlos and his team came to our rescue and we're SO grateful they were able to get us up and running the same day! THANK YOU!

Long story: We moved into our home August 2019. Prior to purchasing, we had ran a camera inspection and saw that there were roots in the pipes but no blockage. Since moving in, we dealt with minor toilet clogs but easily fixed with a plunger. Last Thursday, we noticed that the toilet started to bubble while we showered. We immediately contacted our home warranty provider and they sent a technician out on Friday. However, they couldn't replicate the issue so we were instructed to call them back next time it happens. Well, it happened later that night and the home warranty technician returned Saturday morning. They snaked our pipes through a cleanout access attached to the house but it did not fix the problem. After speaking with home warranty, we were told our issue would not be covered. At this point, none of the toilets/showers in our house were draining so we were fairly desperate (kudos to our neighbor for allowing us to use their toilets in the meantime). I contacted a number of companies and I Love Sewers Rooter and Plumbing was able to come out the next morning (Sunday). Carlos arrived at 10am wearing a mask and even took off his shoes as he entered the house. He assessed the problem and presented us with a couple options. We decided to hydro jet our pips through the roof access since it sounded reasonable to blast the clog through the pipes. Unfortunately, it didn't clear the clog because the roots were causing the blockage. He provided us with some options and even asked if we would like to price shop, but we were wanted to get our plumbing back to normal so we proceeded with Carlos. Within a couple hours, Carlos came back with a crew and equipment to dig and expose the clogged pipe. They removed as much of the roots as they could, hydro jetted the pipes once more and installed a two-way clean out for future maintenance. While the pipes were exposed, Carlos asked if we wanted to go ahead and replace or line the pipes, but it was not within our budget since this was already an unexpected and costly fix for us. They wrapped up around 6pm and we are grateful for their services and keeping a friendly and positive attitude during the entire time!

Myoe A.

11/01/2020 12:00:00 SA

I called Carlos in the middle of the Saturday night because we noticed that there was water leaking sound and water leaks from slabs and walls.
He came out earlier than the appointment due to urgency.
He is very professional and he knows what he is doing.
He found the big problem and he helped to get the right people to fix.
He is the guy you need for all your Plumbing needs.

Xochitl G.

01/03/2022 12:00:00 SA

I must say they are quite Amazing, my downstairs restroom ceiling was leaking because my upstairs plumbing burst on New Years Eve night. Carlos immediately called and told me what I should do until he arrived the following morning. He and his crew came and immediately started to try to figure different ways to fix the problem. He provided different options with no pressure. They were in and out within a day in a half. Considering what happen to our restroom I must say Carlos and his team were pretty amazing. I highly recommend his company, you won't be sorry.

Xingang Z.

7/29/2020

They came to my house at 9pm to help me check the leaks, thank you very much。But there is too much sewage on the pipe,

I love sewers rooter and plumbing came out , on a Wednesday night . He went straight to work. Didnt take a break for about two hours. He really went above and beyond. Honestly didn't know what to expect, but as he was trenching to expose sewer line and replace section of pipe with a new Clean-Out access. That alone gives me a peace of mind knowing that I have a honest guy who is willing to ensure everything is good. I appreciate his work ethic and his character

Luis Z.

11/12/2020 12:00:00 SA

Carlos and crew arrived ahead of schedule, they were friendly and knowledgeable. They video camera my sewer to identify the issue. They Hydro Jetted with their state of the art equipment. Would definitely call Carlos and I Love Sewers again.

Michael K.

10/11/2021 12:00:00 SA

One of the more pleasant plumbing companies I spoke to about my issue. Very responsive and understanding. Reasonable pricing for the job as well. I was very appreciative of the whole thing even if I didn't select them to do the job

Krystina M.

4/15/2022

Quickly came by and fixed our clogged shower! Adrian and his partner were efficient and helpful, sharing reasoning and tips for better plumbing structure. Definitely recommend!

Nathalia D.

8/25/2023

Called the 24 hour service and was scheduled immediately for the following morning. Technician Adrian arrived right on time and promptly fixed the problem.

Arlene A.

9/14/2022

Great company. Fast and reliable. Gave us options and advice. Will definitely use again.

Jerry S.

7/24/2019

I had a plumbing emergency over the weekend. Carlos and his crew were available and responded on short notice. I Love Sewers Rooter saved my weekend and unclogged my main line with their hydro flush...They did a great job, thanks again guys!

Brian L.

11/16/2019

I appreciated the quick response and professional care these guys did. Very fair prices and reasonable people to deal with.

I would call on them again, for sure.

Scarlett R.

1/19/2019

My husband forgot the gentleman's name that came over (he thinks his name is Carlos)
But we wanted to compliment the quick service from this company. They were in and out with job completed within 10 minutes. He was a no b.s. type of guy and we really appreciate that.
Will definitely do business again with this company

Steph C.

01/05/2023 12:00:00 SA

There was water leaking from under my kitchen cabinets and Carlos was able to come out the same day to detect the leaking pipe and fix the issue. Thank you

Monique R.

2/18/2022

This is the second time we've used I Love Sewers. The service is always professional. Also when we reach out to them, the response time for an appointment is prompt. This time we had to do the more expensive/extensive hydrojet pipe cleaning so hopefully it lasts longer. Thankful to the I Love Sewers team for fixing our issue today.

Alvin W.

05/04/2020 12:00:00 SA

Good service, explained every detail, provided you a quote. Came within half hour and get the job done pretty soon. Honest owner and I recommend to anyone has problem with their plumbing.

Ronnie L.

7/31/2018

Carlos was super helpful and informative , they came almost 10 minutes after I called and fixed my plumbing issues right away thanks a lot bro

Maya S.

7/31/2018

I Love Sewers is a great help for all your plumbing services ! They helped me out so much .. they have the fastest response time and quick service. I also appreciate how they explained the job that they were doing so that way I have a better understanding of what's going they even showed me the cameras going down the pipes to show me that they cleared it all out thank you jacob

Alexandra P.

8/20/2021

So we had a horrible blockage that forced sewage to seep out from under our toilets and up the shower drains. Called this place up and they got out here quick that night we called. Carlos immediately inspected the bathrooms and the floors and was really cool and honest on what the damages were and what needs to be done. He broke down a list of actions to take to get everything done asap. So far, its been great. They unblocked the pipes that night and set up fans and a dehumidifier on the morning to help dry everything before any renovations can be done. Carlos came the very next day to ensure that everything was set up properly and looks good. A team came back in the morning and have been working on the pipes more to get rid of a large rust block that needs to be completely scraped out so our pipes have more space to drain. It's definitely been a great experience so far and im glad we called this place up! Helpful as all heck and we super appreciate the honesty and the guidance Carlos provided.

Angela W.

07/12/2021 12:00:00 SA

Great prompt service. Very friendly and professional. Would use them again. We used them to hydro jet our drain and they were available within a couple hours. Responded to phone calls quickly.

Ignacio S.

10/14/2018

Excellent services specially when providing services during the weekend. Came to my Whittier home and was able to unclogged my garage sink using hydro jet.

Joanna E.

06/03/2019 12:00:00 SA

Excellent service ! My heater went out and had no hot water , contacted a plumber and they arrived within a couple of hours on a Sunday and fixed it ASAP!!

Long Residual Holdings C.

4/27/2020

Very Professional to respond and showed up immediately when there is a need. Reasonable price with the services provided.

Charles S.

1/27/2022

They were quick to respond and show up when the work was needed to be done. Would recommend them to anyone especially if you need something done urgently

Ryan H.

11/23/2021

Our drain lines backed up late one night and left a bunch of dirty water all over our floors. I called around 6 or 7 different plumbing companies that claimed to be 24/7 but nobody had anyone available to come. Luckily Carlos at I Love Sewers was able to squeeze me in and arrived in less than an hour. He explained everything very well and was able to fix our issue quickly. Thanks Carlos!

Danny C.

06/03/2018 12:00:00 SA

I called for emergency service the day before a big family gathering at our house and Carlos was there within half an hour with service tech Jacob. Both did a great job troubleshooting and explaining the situation. I have no complaints about the service, they were there until late at night making sure we got back up and running in time for our event!
The fact that they're local is a huge plus
I have used several different plumbing services in this area and none have been as transparent and informative as #ILoveSewers

Ariana A.

10/22/2018

Very friendly and punctual. Gave a great price. I totally recommend them. Our tub was clogged up, well so we thought but Carlos notices it was that the pipe was broken he gave us a great price. They also cleaned up after themselves. If you need a plumber call them I recommend them.

Carla V.

04/09/2020 12:00:00 SA

I called I love sewers when our toilets started to back up. Carlos and his guys came within a hour of me calling. They were friendly and knowledgeable. They suggested a hydro jet, which fixed our problem. Their prices are reasonable and the service was excellent. They will definitely be my go to plumbers for any future problems we have.

Raelyn F.

05/09/2021 12:00:00 SA

Called today around 11am for one of my toilets that was flushing very slow. Carlos informed me that he'll be here between 3-4pm. He actually got here an hour later and fixed my toilet within 10 min. I definitely recommend this company!

John W.

08/07/2020 12:00:00 SA

I have to share this with everyone here. Carlos and his team came to our rescue immediately. I can't believe he came to our home within 30 min and hydro-jet our main and had us going in less than 30 min. With COVID-19 it is definitely not something you want to have to worry about, doing without a clear sink or bathroom. I can not tell you what a great feeling it is to have someone like Carlos you can trust during these times of uncertainty. There is so much stuff going on, the last thing anyone needs is to worry about plumbing issues and who do I call that I can trust??
Well, I can certainly vouch for Carlos who will definitely make sure your troubles are gone. Oh, and he has the latest, greatest equipment! I had to share a few pics of it!

Thanks again Carlos and Team!

Brittney O.

04/05/2020 12:00:00 SA

Carlos and his team came to check out a leak I had coming from somewhere inside the wall of my townhouse. They responded super quickly and were at my home within about 2 hours after calling. They went straight to work to find the leak and Carlos was upfront and honest about the issue and their recommendations. My home is old so it still had the galvanized piping and Carlos was upfront about how his repair would only be like a bandaid, so I ended up doing a repiping of my house. Technically, my home is 4 stories, so the structure of the job was pretty tricky. Carlos was open to suggestions and brainstorming my Dad was able to provide, which was really nice. The team did a great job with as little holes in the walls as possible. Everything works great! Carlos followed up regularly and we did walkthroughs to make sure everything was working well. They also changed the dish underneath my water heater. Pricing was very reasonable for the amount of work being done. I would definitely recommend.

Ashwinni N.

3/27/2022

I called I love Sewers Rooter and Plumbing, they responded immediately and within 1hour they arrived at our house, analyzed the issue and repaired. best service i've seen, every where else was closed, didn't respond, or had no immediate availability. 10/10 RECOMMEND FOR ANY PLUMBING/WATER HEATER SERVICE OR ALL SERVICES! Their responsiveness is SUPERB!!

Katon G.

11/01/2020 12:00:00 SA

Super fast upon arrival and completing job. Very professional and all the boys along with Carlos were most helpful and honest. Thank you for all you guys did to help my family out!

Kaz T.

2/18/2023

Carlos (owner), Andrew and Jesus, we're absolutely amazing. I requested a quote at midnight and Carlos actually responded very quickly! I had a clogged main sewer main which was in turn starting to overflow a drain. We were having a birthday party at noon. They came out earlier than their estimated time of arrival. They quickly hydrojet and found heavy scaling. They were able to descale and jet the pipes clean in 2 hours! I can't say enough praise about them. If you want quality work, friendly service, and timely repairs. Then they are who to go to. So now the party can go on as planned and they definitely saved the day.

Rayleen C.

06/03/2019 12:00:00 SA

My husband and I had plumbing issues the morning of an event. I Love Sewers was very responsive and prompt. They arrived a couple hours after our call and were able to explain the issue. I am very satisfied with their services!

Rohit V.

2/23/2021

Had a couple of toilets that were acting up. They were able to come over 2 hours after I called. Jacob was super helpful and I appreciate it when techs/plumbers investigate vs assume your problem. They quickly inspected both toilets, fixed the issues and job complete. Super friendly and efficient.

Marsha L.

05/02/2019 12:00:00 SA

We had an emergency yesterday when during my bath remodel, in the gutted bathroom, contractor discovered tree roots in the pipe when toilet was removed. We called an old plumber we had used last and they weren't available and rather cool on the phone, so searched quickly on yelp and the second I read over reviews & info on I LOVE SEWERS (plus the name caught my eye) the gentleman answering was warm and helpful & said they could respond immediately! The visit was quick & after a suggestion of a camera inspection it was discovered the toilet being worked on needed major pipe repair under the cement slab. Being familiar with this type of repair, pricy but totally necessary to keep the old home in the best shape we went ahead. The crew Reynaldo & Fransisco were excellent fast & professional. Thanks for your help Carlos & entire crew who worked late to get it done so my contractor crew could start right in this morning. The trucks these guys have can do everything under the sun. Highly recommend and will use again if needed.

Yvonne R.

9/25/2018

I usually just read reviews never one to write them, but I just had to give Carlos and his team 5 stars. I was blown away by their quick and efficient service. I had a leak in my restroom and they were able to fix the problem very quickly. If you need some plumbing done give them a call for fast excellent service. I would certainly recommend Carlos and his team to anyone that I know.

Jose P.

11/14/2020

Carlos and his team were fast and reliable. Need help CALL THEM! I highly recommend I love sewers rooter and plumbing. Ask for Carlos thanks bud

Frank A.

8/27/2023

Carlos is very professional and informative. Was very clear on what my home needed. Call him

Hai N.

6/21/2020

The sewer was clogged up and water was flooding outside the house. I did a quick yelp search and reached out to I Love Sewers Rooter and Plumbing. Dispatcher picked up the phone and the technicians arrived within a hour. They quickly identified the problem, fixed it and recommended a permanent fix. Very courteous and professional.

Aimee O.

5/27/2020

Literally started the day with a clogged toilet that caused backflow into the shower tried to call another company only to get delays. Once I called Carlos I felt so at ease he was very professional and understanding and made me feel like my issue was a priority. Needless to say they were on the job ASAP to figure out the problem. It wasn't an easy fix due to tree roots invading and blocking the main water line. He communicated everything well and his team was polite and professional. We did have to go to a hotel due to water and gas shut off but he made sure we were accommodated well. I'm so thankful to have had this great company correct the problem so quickly. They worked late night and early morning non stop to make sure my family was back into our home safely. Thank you again Carlos to you and your team

Armie C.

1/17/2021

We needed an emergency work with our kitchen, bathrooms sinks and showers. We've had problems with clogs. Carlos came to the rescue along with his team. He recommended to do the jetting to clear the pipes. I recommend him for his thorough explanation and being honest with what needs to be done.

Amy B.

7/18/2021

Impressively quick response. Carlos came out within ten minutes of our emergency call - on a Sunday morning!!! Very grateful that he did that and helped us out.

Yesenia M.

03/04/2019 12:00:00 SA

BEST plumbing was able to get a plumber to stop by within a few hours of my call. Hewas able to look over my current plumbing set up and saw that it was originally piped incorrectly. He fixed that and verified it was pumping without any leaks. He also showed me the sump pump which looked really old, worn, and rusted. I decided to bring them back the next day rather than risking a failed pump causing issues. He did the install the next day, tested it, and at the end went over the installation with me. I will hire this company again for my future plumbing needs.

Travis B.

12/21/2018

Eusebio and Francisco came on a Friday night, fixed a backup, inspected and performed repairs. Highly recommend their services.

Kato S.

5/31/2022

Our toilet and bathroom had blockage on the Memorial Day evening. We found this company in Yelp. The owner picked up the phone and the team arrived within one hour.

The owner is very knowledgeable and had the camera to help determine the root cause of the blockage and recommended options to fix the issue. He recommended changing the entire pipe due to root intrusion into clay pipe from house to street. Honestly, the bill is at the very high end, but the crew can fix it within a day, has the state of arts tool to replace a new pipe and All my landscape and pavement can be retained. This crew appears a Pro in the field. Hopefully the new pipe can last long

Chris P.

8/28/2023

Tremendous service, great communication, and customer friendly prices.

I super grateful for their service, they came out in the middle of night to give us service. I would recommend to anybody in need of a reliable Plummer.

Frankie V.

05/07/2019 12:00:00 SA

Second time using Carlos and his crew. I had a water heater leak that could not be repaired. The crew came in a timely fashion, used quality products, and were extremely cleanly and professional. Additionally, Carlos' prices are fair and reasonable. If you're looking for a professional, honest plumbing company- call these guys. I'd give 6 stars but 5 is the max.

Zach W.

4/25/2020

As a first time homeowner I take pride in doing yard work and fixing stuff. But, there's some things I just suck at - like plumbing. What I tried to fix in 2 hours, Gabriel and Francisco did in 15 minutes. Thank you to them and Carlos V. for the excellent customer service. I'll be sure to reach out to you guys again.

Adriana R.

4/29/2019

Great service and very friendly!
We were pleased with the job and the service was done on a timely manner.

Betty V.

11/13/2018

I had water backed up in the kitchen and bathroom line. Also a broken pipe under the bathroom sink. They were able to come the next day after I called. Jacob and Francisco are the ones showed up and they are so patient.

First they tried cleaning the lines with the snake but the line in the bathroom and kitchen lines were so backed up, Jacob recommended the hydro jetting cleaning. I was reluctant at first but since I've lived in this house for 21 years already, I figured it's time to have the lines cleaned. They had a camera to show you after the drains were cleaned. It's pretty amazing.

They were here from 9:30am-1:30pm. They never rushed the job and were very professional and courteous. I'm very happy with the service. They are a bit pricey (just my opinion) but you get what you pay for. Excellent service and work.

Roxanne R.

08/11/2018 12:00:00 SA

Carlos and Jacob worked on my grandad's house. We called and they were here within 30 mins like they said.

They explained the work and the cost and handled everything they said they'd do and at the quoted price using a hydrojet to clear our clogged pipes. Also they used a camera to show what was clogging the pipes (wipees and roots)and left us with a recording of the camera in the pipes.

Jami P.

09/12/2019 12:00:00 SA

These guys responded quickly, showed up within the hour. They had a fair price for a snake job and were very informal about what they were doing.
Thank you Carlos for showing up in my time of need.

Rock C.

10/02/2018 12:00:00 SA

The guys came and very swiftly identified the problem and fixed it! Great communications, lightning fast service, all at an affordable price!
Thank you!

Josh B.

8/21/2020

The crew showed up on time and fixed my leaky tank really fast. They replaced the wax ring in no time. They also used their cameras to check my pipes and showed me on their screen that I had a issue with roots in the pipes. They explained all the issues with that problem and told me about my options.

They are very well informed and do good work. I would recommend them for any big or small problem.

Johnny L.

4/20/2021

Where to begin... We had a sewer pipe crack under the slab of our home. We then had 3 companies come out to provide quotes on solutions to repair the pipe but almost each company had some issue with either not being able to get there camera into the sewer to really see the main issue or scheduling was 2-3 weeks out from the date they came to look at the job which would leave us without a sewer. So my wife stumbled upon I Love Sewers and from the moment we called and spoke with Carlos all our problems started getting addressed. The first day they showed up after hearing multiple companies weren't able to get their inspection camera to fit around the multiple bends within the pipe his staff unloaded 3 different types of camera one smaller than the next and sure enough within 30min of them showing up we were seeing a live stream from Carlos' phone of my sewer and where most other companies were getting stuck his smallest pencil camera was able to get past the issue and show the rest of the run of pipe and we were in trouble. The pipe was collapsing and we only had 2 options, tear up all the hardwood floor and break the concrete slab of the house and remove/replace all the pipe and do some digging outside......... OR do a pipe burst which essentially uses the old sewer line as a route for the new pipe and destroys the old as its being pulled in. This was the method we ended up going with and Carlos was one of the only companies that owned all the equipment and guess what, he didn't even have to leave the house. Once we gave him the approval to get it done they literally loaded up the camera and unloaded their other equipment and started right away! The house was all back together and left super clean in record time. I was super impressed with the staff and owners communication from start to finish and the icing on the cake for me was that all these guys were super dog friendly so our 8 month old pup had a great time meeting alot of new faces and was very comfortable with all the noise and people coming in and out of the house during the whole project. Will for sure be recommending these guys to friends and family

Erika O.

05/01/2019 12:00:00 SA

Thanks I love sewers you guys did a great job with fixing my kitchen/laundry drain. They were prompt and provided great quality work. I most definitely recommend them to anyone who wants a job well done.

Willie M.

7/17/2019

Great speedy job by Carlos and his team! I was very satisfied with their work. Will definitely use them again for all my plumbing needs

Lesley C.

12/15/2018

My family and I had JUST finished moving into our beautiful home that day, and our welcome gift was a BIG, messy, germy surprise ‍

When sewage starts coming up through your toilet past midnight and no one has even used it, this is a VERY unhappy discovery! So you can imagine how distraught I was when I frantically searched for plumbers with good reviews in my area.

I found Carlos/I Love Sewers on Yelp and immediately called him. I informed him of the situation and he and a colleague came within 5-10 minutes, no exaggeration. Their prompt arrival made me feel hopeful that this would all be sorted out! They were very professional and courteous, first examining the inside and outside areas before even working on the problem. They were trying to figure out the most cost effective way to take care of the problem, making removing the toilet the very last option.

Upon a thorough inspection, to their surprise they discovered there was no drainage release! That left us with two choices, to run a camera through the street manhole or to run it directly through the toilet. After a lengthy discussion of pros and cons and answering a LOT of our questions/exploring several different options (I had my husband, brother, and 2 friends with me), we all came to an agreement and they began working at the actual bathroom. They made us feel good about the decision, and explained pricing and worst case scenarios with full transparency.

It turns out almost all the plumbing conditions were working against our favor. They even showed us on camera what was happening in the MAIN LINE... misaligned pipes, old pipes and roots all contributed to the overflow in our toilet. Upon even further investigation, because our property is a duplex and how the pipes are structured, they discovered the other two tenants on the property would ALWAYS contribute to the clogging but never have to suffer because our pipes would always overflow first!! What a bummer for us!!

The good news is, they were able to unclog the many clogs in the main line, and we were able to use our other toilets and sinks again! Unfortunately the root cause will need to be addressed still, but since we are renters it is up to the owner to address this. As a matter of fact, yesterday when I showered in the master bath, we discovered it caused a leak in the pantry!!! Urgh!!!

This whole ordeal took about 3.5 hours. Carlos explained everything they were doing and you could really feel the level of experience he and his colleague had. Carlos went above and beyond for us in service because of the severity of our situation, and for that we are forever grateful.

If you need a 24-hour plumber and you're in/around this area, don't hesitate to give Carlos and his team a call! Hope this helps you on your search!

Junyan D.

01/07/2023 12:00:00 SA

Very nice job and quick response! Carlos is professional and responded right away. Came in after an hour and get everything fixed!

Shantal R.

10/03/2021 12:00:00 SA

We have been having issues with a horrible sewer smell and needed help to figure out what was wrong. Quick response and able to come same day. Carlos and his team came out looked everything over and were able to identify the issue. They were all professional and very informative. Described everything with ease. Definitely recommend this company for accurate and quick service response.

Araceli A.

03/02/2021 12:00:00 SA

I definitely recommend, reliable and trustworthy service. Went above and beyond to explain the problem and offer reliable options.

Mark H.

8/15/2023

Carlos with I Love Sewers was very helpful. We had a collapsed sewer line and he was quick to come out and identify the problem. The repair was not cheap but I called around and his price was on the low end of the quotes I was getting. His team completed the work the next day with a long term solution. Thank you for the quick repair.

Jacob R.

6/18/2018

Called because my whole house was backed up. Got ahold of Carlos and they responded very fast and at the time given. He gave me different options to either run snake or hydro jet and was very helpful in explaining the difference to me. I went with the hydro jetter to really clean out our drains and once finished, he even showed me with a camera that the line was clean. Very honest, very professional, and I highly recommend their service.

Briauna Q.

08/07/2021 12:00:00 SA

carlos was fantastic, they were really respectful and communicated with me through our the whole process. would recommend to anyone.

Darin D.

12/16/2018

Such an amazing company, I called and someone was here within the hour. Extremely professional and Carlos always answer his phone with the 1st 2 rings. They fixed the problem quick and explained everything to me in detail so I was always informed. They left the place as clean as it was and I couldn't be happier. I highly recommend using I love sewers!!

Kevin L.

11/22/2021

Carlos is the man. He responds quickly and has multiple crews so he is able to schedule someone to come out at a moment's notice. I've used his company multiple times, and he hasn't disappointed me once. A couple of months ago, I had a backed up toilet, and he was able to identify the main line sewer clog and clear the blockage.

Most recently, I had a burst water heater and woke up to a flooded laundry room and hallway. Carlos showed up within the hour and did a thorough damage assessment. He was able to replace the water heater and identify possible water damage in my home. I would definitely recommend I Love Sewers and would use their services in the future.

Keshia F.

4/30/2021

If you have any plumbing issues, look no further! Carlos and his team have saved us on numerous occasions. I reached out to them a few years back on behalf of my parents to take care of something and since we had no idea what was going on and it ended up being a simple fix, they comped us for the service!

Next, I reached out to them for an issue at my own house. My kitchen sink was leaking and like most, we were fearful of the dreaded inevitable mold so I asked if they could come A S A P and though they were so busy (it was the peak of COVID and apparently everyone had the time to discover all of what was wrong with their plumbing) they squeezed us into their schedule, replaced our sink and fixed our pipes within a few hours.

And my most recent experience, I reached out in a panic (as I always do) as our plumbing was backed up. All the gross stuff you flush down was resurfacing out in our yard and in our tubs. Carlos remembered us with just a short description of when he worked on our home last and made sure to come check out the issue as soon as he could. Our children threw rocks down our outside drain (my terminology is probably incorrect) which led to us finding roots growing into our pipes! An expensive and stressful problem to have but Carlos and his team were very accommodating and worked with our financial situation.

On top of that, he brought his excavator and was so sweet to let my toddlers sit in it and take pictures in it!

Working with Carlos and his team is like you're hanging out with family. They're knowledgeable, up front and get the job done in a timely manner. They're the only plumbers I've ever called and will be the ONLY ones I ever call.

Danielle M.

2/18/2022

I'm fearful of retaliation since according to other reviews it happens frequently but...

This plumber (Carlos) engages in predatory business practices by temporarily fixing your immediate plumbing needs and then pressuring you to use his associate's restoration company. He accomplishes this by making you believe the plumbing issues will cause irreparable damages and states he is obliged to warn you as a reputable and responsible plumber. This is A SCAM.

Carlos then refers you to a restoration company with terrible 1 star reviews. yelp.to/y3073CJ4Knb.

BEWARE about calling Carlos, I don't know how he has 5 stars. He may come across as professional and experienced evidenced by all these glowing reviews but ultimately he will use your ignorance against you quite effectively.

If I can give any advice, stay away from this company. If any contractor pressures you to make a snap decision, run.

Matt M.

10/16/2021

Saturday morning, have a busted valve to a dishwasher that we need pulled out for our electrician the next week. I pull a few quick quotes from plumbers on Yelp and I Love Sewers came out within a few hours and pulled off everything we needed done in time for other contractor work. Excellent service, friendly folks, great value.

Simon L.

07/07/2020 12:00:00 SA

I'm a really busy person with work and had a bad clog in my shower that could not wait. I had only about 2 hours to get it fixed before going to work.

Used yelp for quotes and within minutes Carlos give me flat rate quote. He was absolutely the fastest to quote and arrived within about 1/2 hour. Went straight to the problem as soon as he arrived. His crew is very efficient and had all the pro tools on hand. Big job or small I think they can handle it with no issue. Highly recommended.

Jose M.

1/14/2019

Highly recommend I love sewers team. My home sewer was backed up New Year's Eve and had sewage all over my restroom and hallway. Found Carlos and he's team on yelp and contacted them with shot noticed and they arrived within 35 minutes. That was a fast response now that is customer service best believe that.thanks guys happy New Years

Karina B.

04/06/2019 12:00:00 SA

I called on a Saturday morning. Phone was answered right away. I received a quote and Reynaldo and Francisco were at my home within 40 minutes. They were courteous and helped solve our plumbing issues. Provided the service stated for the price quoted. Would use again!!!

Armando B.

03/06/2019 12:00:00 SA

These guys were quick, courteous and honest. I had a pipe problem rattling noise on the wall and they found it right away and fixed it.

Vera S.

8/24/2021

Recently, I had a burst water pipe in the kitchen of my single-family house. I called a few plumbing companies for the emergency but none of them was available the same afternoon, not even the next day. When I called I Love Sewers Rooter and Plumbing, Carlos answered right away and made himself available to come that same evening. He looked at the issue and explained what needs to be done to fix it. Carlos also explained what the steps are to restore all water damages in my kitchen (including working with my insurance company to cover the damages). He and his partner, Erik, were able to fix the water burst issue by replacing the pipe. I am very grateful to Carlos and Erik for coming to my home in the evening, without any prior notice, and working the entire evening to restore the water in the house. I strongly recommend Carlos and this company to anybody who needs good quality plumbing services.

Peter P.

6/25/2018

Came back from a weekend trip to find out our sprinkler system pipe had burst along the main water line along with the stop flow valve and had flooded the street until the neighbor reported in. Called in two other plumbers on yelp but one was booked and other was only good for sewers. Carlos answered the call and told me he'd be available in 10 minutes. He came right on time, found on he was the owner of the company and proceeded to dig around the site to figure out what had caused the breakage (long story short, shoddy repair from a gardener years back finally paid its due). He gave me a quote, which I thought was pretty high BUT he didn't force me to choose him and even offered the exposure of the area he had conducted for free, if I wanted to compare estimates around other plumbers. This being an emergency and the fact that he took the time to come on time on a last minute request, I gave his company a shot with the repair. Two of his technicians (Jakob and Manny) came in early the next morning around 700 and started digging around the site to expose the entire area and changed out the poor, pvc pipes to copper ones, as you're supposed to. They finished around 300pm, and our water system worked like a charm. There was an added cost to repair the irrigation control valve so I figure why not, plus Carlos had his technician look at our leaky sink which previous plumbers didn't fix. They managed to repair the CORRECT leak which the previous plumber didn't even find and Carlos gave me a discount on the repair, since the main water line repair cost was pretty big. (google it if you're interested, it's pretty high).

Anyways, Carlos was patient in leading me around the plumbing lingo and guiding me through the entire process, which made me more comfortable since nobody likes getting charged high by plumbers. I felt he was very straight forward in his approach, there wasn't really any pressure although it was an emergency situation, he would've been fine if I went with another plumber AFTER he had dug the area himself at 900pm.

The repair came with a 5 year warranty, which is reassuring. In conclusion, I would recommend Carlos and his company for any major plumbing works that's needed. Just remember, good plumbing shouldn't be cheap, you do get what you pay for. And even good plumbers on yelp reviews miss easy leak, like the previous one I used on Yelp. Ask all the questions, do your research, and go with Carlos and his crew if you're comfortable with it.

George C.

12/30/2019

12/30/2019 Main line got backed up late night at 11 pm they came by real quick within 25 minutes they recommended to install a clean out access and after they hydro jet the main line to flush all root debris down the main line. I highly recommend very professional and clean and a free camera inspection included call t

Igor K.

05/01/2020 12:00:00 SA

Fast and excellent service! Showed up on time within 15 min and got the job done efficiently. Reasonable price too!

E S.

3/24/2021

We worked with I love sewers for all our plumbing needs to complete sewer re drain. Carlos is the most knowledgeable and personable tech we have come across during our whole re drain . Carlos is thorough and is able to point out the problems that we would have never thought of. Carlos provided for us with the competitive pricing as well. You get what you pay for folks. I highly recommend to go with I love sewers rooter and plumbing. 5 stars all the way.

Ann C.

8/29/2021

Plumbing issues are frustrating and overwhelming. Our kitchen sink was clogged and I stayed up all night searching solutions online. We tried it all and finally gave in and decided to call in an expert.

I found I Love Sewers online and liked that they are local. Support local businesses! The second thing I liked is a solid 5-star review. I read through all the comments and found many posts from homeowners experiencing our same problems! I read about their quality service and success.

I reached out though Yelp and received an immediate response. That was super helpful. Especially when dealing with a plumbing crises. We talked through the problems and Carlos was able to send out a team on the same day.

They arrived and I seriously could not believe how nice everything looked. They have super clean, equipped tricks and branded I love sewer gear. Very cool.

The team immediately assessed the issues and advised based on their experience. I was pleased to have everything resolved over the weekend.

Richard P.

12/06/2022 12:00:00 SA

Adrian and Ben came out to my home late at night to do some emergency plumbing and they explained everything that needed to be done so I could understand it. They did such an excellent job. They were not in any hurry to just finish it. Instead they took their time to make sure everything was done correctly. I will definitely keep their company at the top of my list for all my future plumbing needs.

Richard C.

01/08/2019 12:00:00 SA

What a fantastic plumbing and sewer company. I could not be happier, they have beautiful trucks, modern equipment, and extremely knowledgeable about plumbing.

The service is outstanding. I felt that they were extremely honest and the pricing was unbelievably fair.

Jacqueline K.

11/21/2021

I had a plumbing emergency at 4am and Carlos & Jose responded to my call quickly. They were able to address the emergency and start the process of repairs same-day! I will be recommending them to my family and I will use them again if I ever have a plumbing issue in the future.

Aaron B.

11/22/2021

The team at I Love Sewers never fails to impress me!!! They replaced my entire sewage system last year at a great price. I recently had a toilet backup on me because kids love putting anything that is made of paper down the toilet.. Needless to say I called Carlos and without hesitation he sent guys down to fix the clog..I Love Sewers are straight shooters that are reliable, honest and fair!!

Hector N.

4/28/2023

Estafador! mucho cuidado con contratar a este individuo. si no saben nada de este tipo de trabajo de plomeria! De un problema que no requiere tanto trabajo, el va a hacer todo lo posible por hacerte creer de que se requiere cambiar toda la tuberia y te cobrara miles en lo que pudiste gastar cientos o menos! lamentablemente me encontraba de vacaciones y mi familia cayo en manos de este estafador. No se confien en que haya buenos reviews cuando contraten a un profecional raza. ESTAN ADVERTIDOS!

He sido intimidado por el dueño de esta compañia para cambiar mi reseña. Cuidense por favor!

Michael P.

3/18/2022

I found out I had a main line leak under my driveway at 5 pm on a Friday. I called Carlos and he came out right away, diagnosed the problem, and got to work fixing it. I was surprised to get such fast service on a Friday night and this is the best plumbing experience I've had in awhile. I wouldn't hesitate to call him back, but hopefully I never have to!

Miriam T.

5/22/2020

Best service ever!
We had issues with bathroom in our home and found this plumbing service here in yelp. We are very happy with the work that was done. Carlos is very honest and helpful. They also have the best technology, thanks to them, we we found out roots were growing inside the sewer lines. They did the job and worked so hard morning till past midnight. Very hardworking team. Carlos also helped with getting in contact with the Insurance company for the house and also a restoration company to help with all the water damage. Thank you Carlos for all of your hard work. Very recomendad, they will always be my family's first choice for plumbing and sewer services. Again thank you!
If you need any plumbing service this is the company to call! They will come out to your home super fast!

Ed L.

01/03/2020 12:00:00 SA

Carol's service was fantastic and we are grateful for his service in helping clear our pipes.

We will definitely use them again if we ever have any other issues with our plumbing needs.

-Great response time!
-Troubleshoot and provided feedback on the spot within minutes of discovering the problem.
-Price was fair as I believe the service and amount of time justified the cost.

Elizabeth M.

7/18/2019

Carlos and his team are true professionals and experts at assessing any type of plumbing or sewer issues. I have used them multiple times and they always fix the problem quickly and at a reasonable cost. I highly recommend them.

Shiara D.

8/15/2023

Professional and honest, this company came through to provide a same-day assessment in a pinch. The owner Carlos was forthright about his areas expertise and gladly offered a recommendation for another licensed professional after evaluating the problem. Thank you Carlos and team!

Maria P.

12/15/2022

I called to get my leaky bathroom sink diagnosed. They came the same day within 3 hours and even arrived early. They fixed the issue quickly. I was very happy with how quickly the issue was resolved.

J Luis R.

04/09/2019 12:00:00 SA

We had an emergency sewer problem at our business, all the toilets weren't working so I contacted I Love Sewers and Carlos was able to send his guys over right away to take care of the problem. We scheduled the remaining work the next day and his crew were right on schedule and completed the work as planned.

Geo O.

04/02/2019 12:00:00 SA

Ronaldo and Francisco were great, very professional and got the job done. I would recommend them anytime.

MVal A.

04/01/2022 12:00:00 SA

Thank you Carlos! I appreciate you answering my call and literally coming in less than 30 minutes, you saved us ! We appreciate you calling the owner to let him know that it's a recurring problem and that he needs to handle this as soon as possible. Again, Thank you for everything

Alexa O.

04/01/2022 12:00:00 SA

I was dealing with a backed up drain, and they were able to come and service within the hour. Very impressed with how quickly they were able to fix the issue. Fast and effective service, would highly recommend.

Joseph T.

2/21/2022

Had a issue with my draining at home , called I love sewers spoke to Carlos , explained to him what was going on over the phone he knew exactly what needed to be done without even being there , arrived to my house same day , my issue was in my backyard but the only way through my backyard is in the house through the back door , Carlos put down plastic to protect my floors to bring his equipment through the house very respectful, after being there for a hour he cleared out all my pipes the house is draining way better than ever , when he left it was like he was never there very clean and professional service , I highly recommend him to anyone with plumbing / draining issues

Cesar R.

12/23/2019

Carlos and his team did a great job installing a cleanout in my house. I was surprised they were able to help me the same day which gave me piece of mind. They are very profecional and his crew really know what they are doing. Im glad i found this company after another plumber had lye to me telling my house didnt had a proprer vent and sewer size was not the right size. With his service i was able to watch the main sewer with a camera before and after hidro cleaning they did

Zach K.

12/07/2020 12:00:00 SA

Christian the technician was awesome. He came out to my house in 30 minutes and had my drain cleared quickly. This is truly 24/7 service. Never had someone actually come out in the middle of the night like that.

Alejandro C.

2/19/2021

Carlos was professional and really knowledgeable about what needed to be done to fixed the clogged pipe. Very helpful especially during this emergency. Thank you!

Sharon L.

08/08/2023 12:00:00 SA

Great service. Toilet works amazing. No smell in the house anymore :)!
Will definitely recommend

Breeanna H.

12/10/2021 12:00:00 SA

Thank you I love Sewers Rooter & Plumbing for the service you provided for my family. We called Carlos around 11 o'clock at night after our drains were overflowing and flooding. Him and his team were here within the hour. After the team assessed the situation, they quickly got to work. We had a major blockage through our pipes. We were walked through the process step by step. The financials were clearly explained with no hidden fees. In a stressful situation like this, it was really nice to have Carlos on our side. We really appreciate the hard work that this team does. It was a bonus that their customer service was outstanding. Very personable. Thank you again.

Mark L.

11/01/2022 12:00:00 SA

Adrian and I Love Sewers did an awesome job!! Great service!! I made the call this morning and problem with toilet resolved within the day. Thank You!!

Leroy B.

12/05/2020 12:00:00 SA

Plumbing issues are never fun. Carlos and I love Sewers were here on time had several further options to prevent the problem in the future in our 60 year old house and cleared drain on the weekend. Definitely would recommend for your sewer issues.

Victor C.

1/31/2019

I highly recommend this company for any plumbing needs if you guys have a last-minute problem or if you're out of state like I was when I had a plumbing issue I contacted them they showed up with an hours took care of my tenants and they stood by their price thank you guys very much for your services I would recommend.

Lupe R.

7/19/2021

My kitchen flooded what seemed like 5 minutes before my guests were going to arrive...and to top that off it was July 3rd weekend! We called Carlos at I Love Sewers Rooter and Pluming, he returned our call within 10 minutes and showed up within the hour of his call.
Carlos assessed the problem and resolved the issue within 30 minutes of his arrival at our home.
Because I'm a first time home owner I was so very distraught about the situation, and having guests arrive made it even worse! Carlos was so professional and at the same time ver personable, he eased my fears and walked me through this tough situation and I am pleased to say the situation is being taken care of and I owe it all to Carlos at I Love Sewers Rooter and Plumbing, I am so very happy that we found him and his company. Thank you Carlos I'm truly grateful to you and I Love Sewers Rooter and Company.

Chris B.

12/23/2021

Toilet started leaking out of the base. I called around 430p, spoke with Carlos. He quoted me about 2 hours till arrival. Right on schedule he showed up with a giant truck. Hire them and you'll see what I'm talking about! He talked through everything that needed to get done, and they went to work. After an hour or so they wrapped things up. The guys cleaned up and headed out. I offered beer, Carlos said they only drink tequila. I am offered tequila (to his surprise), he turned down the offer. This man definitely cats about his business and is going to get the job done and look out for you in the process.

Art D.

2/21/2021

AWESOME AWESOME AWESOME!! Carlos was the best! I had a sewer back up . He came out told me what he could do but also gave us his own recommendation, which we went along with. Which costed a little more now but will save is in the long run. Instead of doing a quick fix and going about his day he actually wanted to do it right for us now so we don't have any future problems with our sewer system. After the job was complete he waited around for a while just to make sure there weren't backed up anymore with camera . And he also had me look into monitor to show me what he did and actually show me nothing was clog to give us a better piece of mind. He was also very compliant with the covid precautions, he made sure he had his mask on and gloves on while working and also speaking with us in the house. Last but not least he was very friendly and respectful I love sewers rooter and plumbing is very lucky to have him.

1

Courtney A.

4/21/2022

Thank you so much for everything! You will always be my first call and my first recommendation to anyone who has any issues. At 1am we were standing in 2 inches of water flowing into both my kids rooms. I called 3 different plumbing companies that weren't able to help with emergencies. I was referred to Carlos and before I could even take pictures he was on the phone with me and within the hour he was at the house assessing the damage and getting the process started. It's already a stressful situation and his entire team made me and my family feel comfortable and made everything so much easier. Absolutely amazing. I wouldn't recommend anyone else.

Pascual L.

8/14/2018

These guys are honest people. Had a small item to tackle and they told me an alternative option so I wouldn't spend a ton of money. Anyone else would have just taken my money and not give any advice but not these guys. Will surely call them for future jobs!

Christina S.

10/14/2019

Contacted I love Sewers on a Friday night and they came out the next day. Our water softener had ruptured and all the resins came out. It in turned damaged our water heater and clogged the pipes. We were left with no hot water. Carlos and his crew were very knowledgeable, professional, and friendly. Being it was a Saturday, Carlos and his crew were able to give us a few options. I took Carlos advice and went with a Bradford White 50 gallon water heater. Given the situation, it was the quickest, simplest and reasonably priced option for us so that we can have hot water that day. I am very happy with their service and would recommend I Love Sewers to anyone!

Gabriela M.

12/12/2021 12:00:00 SA

Carlos and his crew were on time and very helpful. They took care of our situation very quickly and provided very valuable information. Carlos and his crew went above and beyond. Highly recommend this company.

Jane N.

7/30/2019

The guys came out early Friday evening, only an hour after I called them. Our hot water heater had bit the dust. I got a quote on replacing it and it seemed fair and they could replace it first thing in the morning.
Saturday morning Carlos (the owner) came with his helper and installed our new hot water heater in less than an hour! They were prompt, clean and friendly. We will definitely hire them again. Thank you!

Nicky L.

5/20/2018

Had back up in my house and decided to call I love sewers and they responded quickly. Very professional, they came to look at the problem and recommended the hydro-jetting and fixed the problem right away. Carlos is very knowledgeable of what he does. Would highly recommend.

Crystal K.

2/16/2022

I had a very scary and fast moving. water main problem in my kitchen. I made a few calls and got other plumbers voicemails. ILSRP, not only picked up but weee out to help me in under an hour.

Furthermore, they referred me to great professionals who I needed to remediate some water damage and do repairs.

Way above and beyond - excellent customer service. Highly recommend!

Ernie R.

7/13/2018

contacted Carlos from I Love Sewers after my mainline shut down. He was out here in an hour fixing my line. Recommended the hydrojet and it worked perfectly. Got a three month warranty and couldn't be happier!

Melanie B.

12/20/2018

Carlos and his professional and polite crew took such great care of us in the middle of the night. They made us feel well taken care, showed up quickly, explained what to expect in terms we could understand and just had an overall pleasant and positive attitude throughout the night!

Vincent R.

12/04/2021 12:00:00 SA

Had a gas leak, where the gas company shut off. They came out quick and fixed it no time! Great service! Recommend!

Kristina T.

6/28/2020

We just bought our house and moved in this week. After a day or two we realized the water wasn't draining from our tub and found that we had a back up. We called Carlos Friday morning and we thought it was just a main line clog. Unfortunately it was worse than we thought. We had roots in our drain and it needed some pretty major work to fix what our problem was. Carlos was able to take care of this big project that day. I don't think any other plumber would be able to help us out so quickly but he came through big for us. He answered all of our questions and was generally so helpful and pleasant to work with. He's honest and straightforward and I appreciated that. Everything is working great now and if I ever need plumbing work done in my house I'm definitely going to call again.

Chris L.

5/18/2020

Since having a pretty good size of pooled water on the kitchen floor is neither efficient nor reasonable, I called a plumbing service I have twice used before. No answer, nothing from them. I was almost immediately able to connect with Carlos the owner of the service. He came over on Sunday and quickly diagnosed the problem. During the course of repairing the problem he gave me options and pricing regarding how to proceed. He also showed me the problem and its depth on camera. I appreciated his being up front about cost and options. At no time did I feel like something was being hidden or being done without my say so. I would not hesitate to use this service again.

Leonard S.

07/04/2020 12:00:00 SA

I Love Sewer Guys came out and hydro jet my main line and cleared it. Good honest company I recommended if you are looking for a Rooter & Plumbing service this is the company to call. Reasonable price for a holiday weekend. Thanks for your help very satisfied.

Ken N.

5/28/2019

I love sewers Came out same day to help me install my cooktop. Fast friendly and reliable! I couldn't pin point a leak and they found it in ten minutes! I would definitely recommend

Ramy S.

5/22/2021

Carlos and his team was very professional, honest, and responded very quickly when we had a water heater leak. He showed up within the hour and replaced the water heater the same day. He even went through all the options, his recommendations for restoration, and did his best to save us some money. Overall great experience, and quick!

Gary C.

08/05/2018 12:00:00 SA

Whoa! these guys are excellent!! Needed help with a issue regarding a leak in the shower. They came within 30 minutes!! These guys are the real deal Carlos and his crew were very professional and knew what they were doing.

Highly Recommend Carlos for his professionalism and knowledge of what he is doing!!

Thanks!!

James L.

02/05/2020 12:00:00 SA

Carlos really did a great job in a such short notice, repiping the gas line for the fire pipe. very impressive. Highly recommended.

Omar C.

10/25/2018

First off, I never leave reviews but this company and its employees are awesome. I called for a clogged shower. Carlos, worker/owner of I love sewers called me right back. He and another worker showed up with in an hour or so and got to work. They did hydrojet and camera Inspection. But tht did not work turns out tht some pipes were broken and some other pipes were completely clogged with who knows what. The price for the service was a bit high but let me say this I wont use another plumbing company. This guy Carlos and Francisco were at my house till 3:30 so tht I had water running again. This guy Carlos even got my kids some food just because. What company does tht, none tht I've come across.. they explain every detail of what needs to be done and thn show you when they are doing. I appreciate all detail explanation. If you have small or big plumbing problems give them call.

Thank you every one at I LOVE SEWERS

Chris F.

7/29/2022

Called them up late night because got water leaks on my kitchen and they showed up with in 30 mins. They very professional and very good explaining the problem. Highly recommend

Cristina C.

09/12/2022 12:00:00 SA

I don't usually leave reviews but this company is worth it. I had raw sewage backing up into my shower and Carlos and his team were there within the hour. He gave different solutions to fit our budget and told us pros and cons of each solution as well. If you have an emergency these are the folks to call!

Tommy L P.

7/25/2021

I rarely write a review but when I do, it has to be well deserved and Carlos and his team did just that. Same day service. Main sewer line has roots penetrated so he and his team came in and jetted out. There's more work to be done however they got it unclogged for the time being

Kris G.

02/07/2021 12:00:00 SA

They were super fast and reliable. They explained everything that needed to be done. Worth the money spent

L G.

6/22/2018

I came home Friday to a sink full of dirty dishes & a nasty, smelly clogged sink! I called a $99 any drain clog plumber & they had a 2-3 day wait, no thanks, the dishes and stench in my sink couldn't wait. I have seen the 'I love sewers' vans around town so I called, Carlos picked up & immediately came over as his crew was working nearby. He quickly snaked & cleared out the stinky slow drain clog for $39, really, $39! Carlos was not pushy, he was very nice and professional, even making some recommendations on how to best maintain our drains to avoid a more costly repair in the future. Do not hesitate to call 'I love sewers' Carlos is honest & quick, he explains everything and you will not feel taken advantage of. I just recommended his plumbing services to my neighbors & now I recommend him to you! Thanks 'I love sewers'!

Mike K.

3/18/2022

We needed an emergency plumbing help to fix a water leak at our house. We tried a number of different places, but all the other companies were either non-responsive or unavailable. Thankfully, I love Sewers Rooter and Plumbing was able to send their technician, Jose Jr. out to our place on an emergency basis. Jose was fantastic! Very quick to assess the problem and thorough with his work. Thank you again for your quick response and great work! Definitely referring to friends and family!!

Manuel V.

04/04/2022 12:00:00 SA

Sewer backed up while I was out of town. They were able to figure out the issue and get the job done. They kept me updated the whole time by phone and sent pictures of the problem. Highly recommend!

cathy k.

5/30/2022

Thank you Carlos, Mark, and Arnold! Our ceiling was leaking water nonstop and we needed someone to help us asap. Even though it's a holiday Carlos responded within 10 minutes and was able to send someone within an hour! Mark and Arnold were amazing and made sure to explain everything to us, replaced the water pipes and made the whole process seamless. I felt so bad calling them on a holiday and at night but they were so nice, well mannered and professional. Thank you again for coming out at 8pm on a holiday! You have no idea the ease you put on our family knowing this problem is solved. Highly recommend to anyone and everyone!

Karen F.

02/03/2020 12:00:00 SA

I have used these guys on a few occasions and they have always been amazing; professional, on time, and efficient. They get the job done as efficiently as possible so my time isn't wasted, but the job is done properly so I don't need them to come back out again. Would highly recommend them to anyone!

Jad S.

06/08/2020 12:00:00 SA

Carlos came out extremely fast, literally 55min, setup his equipment and had me watch his every move to clear our main line. The equipment he had was top notch, his van was immaculate, and his level of experience was just phenomenal.
Thanks Carlos I am recommending you to all my family friends and clients.

Cathie M.

04/01/2022 12:00:00 SA

We were called into our house by our daughter... telling us that water was coming out of the lights in the kitchen! Ugh! It was Friday night after 8, and water was pouring out of the ceiling. We tried to locate the leak, and 5 holes in the wall later with no luck, we decided to get help. I contacted them through the request a quote feature and was contacted in less than 10 minutes. 30 minutes later, I had 2 plumbers at my door. Great service, went above and beyond to not only find the leak, but fix it so that all I have to do is buy the wall elbow to screw into the new fitting he installed. I am so happy that I can have water tonight and a shower in the morning. Highly recommend I Love Sewers and Rooter!!

Bambi G.

10/10/2021 12:00:00 SA

Highly recommend,
Great service, fast and efficient. Very professional. Erick is awesome. Will definitely use them again.

Alice C.

07/11/2021 12:00:00 SA

Our toilet got clogged during a party and Carlos and his team came at midnight to look into the issue. He used a camera to show us our clogged pipe and explained in detail how to fix the issue in the short and long term. He was extremely detailed and helpful and I'm so grateful for his patience in answering all our questions. I highly recommend this place!!!

Alice A.

11/01/2021 12:00:00 SA

10/27/2021 Carlos and his team came to my house on a 3 hours notice, they brought state of art equipments for hydro jetting as our home has some major blockage in the pipeline in the backyard. Carlos and his team of 4-5 men worked real hard for more than 3 hours, they cleared up few pipelines and also gave us an accurate diagnosis of the location and the severity of 2 major blockage.

Carlos and his team cleared up 6 pipelines and charged us half price, my husband and I are very happy of the works performed, we appreciate the great discount received and very impressed with Carlos' integrity, he definitely went out his way to gain customers' satisfaction and confidence.

Thank you Carlos and your team for job well done!!!

Bernard C.

8/15/2021

Carlos and Eric was very helpful and honest with backed up sewer main. They were straight forward about things and explained it very well. I highly recommend them to family and friends! Great price and honest

Aurora S.

6/15/2021

Amazing amazing amazing, they literally were so efficient and professional. Eric, Jose and Jr you guys went above and beyond to fix our problem. Highly recommend this company they don't try to add any extra fees , they focus on bringing order back to a home. We are grateful.

Benjamin S.

12/24/2018

Carlos and his crew were professional, courteous, and friendly. Hoping not to have to call for plumbing service in the future but if we have to, we will call Carlos again. Thanks!

Jenny S.

11/17/2021

Our sink has been having problems with draining for the past year, but now it had finally gave out. I gave Carlos a call today and he responded promptly saying he would be able to come by today. Usually I would have to wait a day or two for someone to come by so that was very quick. He was very thorough on the phone and in person. After the hydro pump, the sink is running smoother with no backup. However, the video from the camera showed that the pipes have massive gunk and corrosion which will need replacing soon. He explained the problem very well and the quote given is a bit high, but you are paying for quality and efficiency.

Grant S.

11/14/2020

I had a toilet issue that had be taken care of that night. They were here within 30 minutes, worked with me, and was able to get it done. I'm happy and my family is happy. I highly recommend!

Jessica Z.

3/25/2019

Reynaldo and Fransisco came out to clear a clogged up sink and toilet. They were quick and very friendly. We will definitely use this company again for our future plumbing issues!

Laura H.

08/12/2019 12:00:00 SA

Carlos responded to my Yelp Project within 5min and made me feel at ease, he is local to Hacienda Heights and was able to make it out the same day to look at my project. Carlos answered all my questions and sent Reynaldo and Francisco to my rescue the next day.

Reynaldo and Francisco were friendly, professional and arrived promptly -- a plus when you have a busy schedule! These guys know their plumbing too, they easily diagnosed what was wrong with my sink and quickly repaired a leak I had under the house. I'm very happy with their work and would recommend them for your plumbing/sewer needs.

Jonathan C.

01/11/2020 12:00:00 SA

Eddie and Frank from Carlos team did a superb job in an emergency main water valve bursting on a Saturday.Carlos was upfront with their service fee coming out on Saturday during the call and They showed up within an hour after I called them Saturday Morning in their fancy fully stocked van.They gave me a quote, and got to work right away. Their cost for repair was higher than what I anticipated,but given their immediate response time to my house(where couple other yelp plumbers either doesn't pick up their phone, or told me to wait till next week) and seeing their completed work afterwards, I think the cost is justifiable.

Sonya L.

5/29/2021

Around 3:30 on Memorial Day weekend we realized our toilets and showers were not draining. Water was backing up in the shower. I found I Love Sewers on Yelp when searching for emergency plumbers. Carlos answered on the 2nd ring. I told him the issue and he was able to get to my house in under an hour. Not sure the names of all the tools and machines he used, but long story short, he fixed the issue! Amazing response time, reasonable prices, and great customer service/etiquette. HIGHLY RECOMMEND! Thanks Carlos!

Ted H.

05/05/2021 12:00:00 SA

My parents had an emergency with a clogged toilet in their house. It was late in the afternoon, and I called multiple other companies and was told they couldn't come until 2 days later. Once I reached I Love Sewers, they told me they would send someone write away, and was up front and transparent about the potential charges. They showed up on time, quickly diagnosed the problem, and took care of the situation. My parents were are very grateful. I would definitely use them again.

Diane V.

5/30/2020

Carlos and his team were amazing. I found them on Yelp and knew this was a good fit after reading other reviews. I called and was given a quote right away. Sounded great. Made plans to come as soon as possible. The team was delayed at a previous job but got held up. Carlos maintained communication the entire time and came with the full arsenal to tackle our problem. I am incredibly grateful for him and his team, and the time and patience they took to fix out clogged pipes. They explained what they were doing and recommended the best way to resolve it. Carlos explained that hydro jetting wound not only solve the current problem but ensure we wouldn't be calling them again for a looooong while. I am confident that these are the right plumbers for any project and will definitely be using them again if needed!!

Sean H.

07/11/2021 12:00:00 SA

Main line was clogged. Great service. Fast response times. Clear explanations. Can't ask for more.

Willy S.

5/20/2018

I had this company come out and provide an estimate. Very well verse and the professionalism was above board. Thank you for the military discount!

Marina B.

10/02/2018 12:00:00 SA

I called for a clogged kitchen sink. Ended up being a bigger job than I thought. needed hydro jetting. First time in 33 years. Got to see the pipes with the camera. Very professional, nice guys and they explained the issue thoroughly. Also said I would not be having any more issues. Great job.

Mark H.

9/17/2021

Overall great experience the person I talked to on the phone helped answer any questions I had and also made sure everything was taken care of. He made it easy to understand and left with an overall good experience. would highly recommend to any friends or family.

Tricia E.

03/05/2019 12:00:00 SA

Reynaldo and Francisco arrived as scheduled and were very extremely professional and polite. My client and I walked them through the home to show them our areas of concern. We were expecting them to make an assessment, give us a bid and make a future appointment. However, they informed us that they had all of the parts and supplies necessary to complete all repairs and could do it immediately. Instant peace of mind for my client and myself! I would highly recommend them for any of your plumbing jobs big or small!!!

Cecy O.

09/10/2022 12:00:00 SA

José and Jr. Team we're professional, helpful and explained everything. The company and team are reliable and responded very quickly. We appreciate their work.

Ken S.

5/27/2019

Picked up the call right away, easy and fair quote. The service was top notch. Will recommend this place 10/10

Michael H.

4/30/2021

At 11pm on a Thursday night, I had to look up a 24-7 plumber. Obviously you expect to pay a bit more for a late night call, however, Carlos showed up with a real, kick ass attitude, and hydrojetted my problems away in about 30 minutes, for a very reasonable price. I will be replacing my current plumbing company for my rental properties for Carlos. He was assertive, on time, well versed in his trade and fully explanitory about everything he was going to do. If you have a plumbing need, day or night, call Carlos! He will get the problem solved!

Alan G.

08/04/2020 12:00:00 SA

I will only go to these guys for plumbing issues. They have equipment that most other plumbers don't have and gave us a fair and reasonable price.

Janice Y.

8/30/2022

Jesus and his team were super thorough and answered all the questions we had, and we had a lot! They didn't try to sell us on anything that we didn't need and they were very knowledgeable and informative to the point where I feel confident I would call them in the future if we ever ran into any other plumbing issues. They were also very prepared with a team just in case so you wouldn't need to reschedule and wait a couple more days if the issue was urgent. Super happy and would totally recommend them!

Karla K.

2/20/2021

We've been having a persistent mainline blockage at my house. My home warranty company is useless but Carlos came out right away and knew how to diagnose the problem. He gave us a lot of good recommendations and he fixed the problem right away. He was great with letting us know all of our options and he's definitely a plumber I can recommend and trust in the future! His guys that came out on the 2nd part of the job also did quick clean work and left my house in as good a condition as they found it.

Marisa B.

10/03/2021 12:00:00 SA

Sent a message on Saturday night and received a response right away. Called Sunday morning at 9am about a water leak and Carlos was here by 11:45am. He found the cause of the problem less than an hour later and was straightforward about what was wrong and what needed to be done. I will definitely call again for any plumbing needs we have!

Tony K.

11/28/2021

Carlos is awesome. Came out to inspect and locate the issue. Very informative and helpful.

Kenny P.

04/01/2022 12:00:00 SA

We had a water leak under our house's slap foundation. I sent several requests to local businesses, and Carlos' company was the first to respond, even after business hours. After I got in contact with Carlos, the problem was resolved in less than 24 hours and it was not an easy job because they had to jack-hammer the concrete slab, dig down to the pipe, and fix it. Strongly recommended!

Dave M.

05/07/2018 12:00:00 SA

I highly recommend this business for anybody that's in the need of plumbing services I had a backed-up sewer about a month ago and one of the technicians by the name of Carlos came by and assisted us you recommended hydro jetting and ever since then we haven't had any clogging I waited for a month before I left them a review thank you again for your services

Ken T.

8/31/2021

There are a lot points to cover in this review, the service was performed over the weekend by I Love Sewers. Late Saturday afternoon around 4pm we had found a wet spot on the dry walls and the floor in our bathroom. Reached out to a few plumbers on Yelp and Carlos was the first to respond. To my surprise he and his crew came by at 6pm and started investigation of the leakage, and came back again Sunday to finish the job. Problem solved!

To summarize
- Carlos and his crew were very professional
- Transparent and will provide his honest options / best options
- Quick to identify the problem and was soliton driven
- Fast response time (and works on weekends)
- Treats customers with respect and listens to feedbacks
- Extremely knowledgeable crew with great attitude.
- Full equipment with all the latest plumbing tools/technology

What is surprising is even when the job is finished Carlos will still touch base and follow up making sure everything is ok. Overall, it was a great experience sticking with Carlos and his team.

Eric P.

07/10/2018 12:00:00 SA

Great service. Responds promptly, came out in a timely manner and replaced our water heater quickly. I highly recommend these guys and wouldnt hesitate to use their services again.

Dennis C.

08/12/2020 12:00:00 SA

I'm a realtor who needed a last minute sewer line camera inspection on a home for a client and Carlos and his crew showed up the same day, as promised, on time. They were great on price, polite, and extremely professional. They sent me the report, video, and quote for repairs within 1 hour of inspection. I highly recommend using this company to any buyers, sellers or realtors who are need of any plumbing services.

Nadezna N.

12/09/2018 12:00:00 SA

Thank you to Carlos and his team for helping with my clogged main line! A few weeks ago at 7am I found our toilet was flooding at the seams and backing up to the bathtub. I placed a call to Carlos and he said the earliest time his team can come is at 8:30am. They arrived early (a little after 8am) and got to work!

Jacob and Francisco did an amazing job and kept me informed the entire time. Unfortunately the drain snake was not enough to break up the roots growing in between the joints of our pipes so we had to use the hydrojet. Thankfully that did the job and they were nice enough to also measure how long our pipes were and give me a quote as to how much it would cost to fix everything in the long run.

The package deal also included a video of the pipes so we're able to see exactly what the problem was.

Thank you so much!

E R.

1/17/2020

My hot water connection for my washer broke off in the wall. I Carlos and setup the repair for the following morning. Eddie and Francisco arrived on time assessed the problem and gave me the cost. The repair was quick and professional, they provided support for the piping which was not there before.

They even returned after they just completed the job when my washer/dryer installer found the gas valve leaking and replaced it with a new one at no added charge.

I've found my new plumbing company.

David L.

01/12/2023 12:00:00 SA

I had a backup and and I am very thankful that they were able to come out right away. I needed a high pressure clean and they had all the necessary equipment in the truck with them. Great service and I highly recommend!

Tim W.

3/21/2022

Had a emergency sewer pump issue with a property, it was a Sunday night and Adrian came over in an hour and took care of the issue. Highly recommend for any plumbing service, especially for off hour emergency.

Mario B.

7/26/2020

Noticed a small leak coming from the ceiling. Carlos was the first to respond and came out right away! I'm glad he did because the job was a bigger deal than I thought! Carlos connected me with an HVAC technician and a guy to help with the wet ceiling. He went above and beyond! Not to many people take a job at 8pm on a Sunday night! He came with a friendly attitude and made me feel comfortable with all the recommendations! Very grateful for him and his expertise!

Vegafong V.

6/20/2020

Carlos and his crew came out as promised he diagnosed the problem and did not charge us. Great customer service. Thank you so much.

Suy Leng L.

6/24/2019

Fast service. Trying to find a service that can come in today and they're available, 20 minutes and they arrived. Diagnosis the problems and get the clucked sinks fixed very quickly. Helped to change the food grinder as well.

Pamela C.

8/14/2022

I needed help right away and Jesus and Fernando came to assist the problem in my shower. Unfortunately, it was a big problem as my pipes were backed up with dirt, calcium and debris. The pipes were the original pipes, which required digging several feet in front of my house to properly repair and complete the job. This job took all day and it was a very hot day. Both gentlemen were polite and professional.

Dazalyn F.

7/18/2018

Called these guys out for a second opinion and they were able to fix the leak the original plumbers couldn't. Very honest and reliable. I will definitely use their services in the future.

Brianda V.

4/21/2022

Strongly recommend to friends and family last minute emergency service and they will be at your home.

Ray A.

5/16/2021

Carlos and his assistant arrived quickly and were wonderful! Took their shoes off as we are that kind of house - worked so carefully and quickly assessed and handled the problem! Even recommended further work I should have done to keep my household working. Loved their attention to detail and super fast response! Thanks sewer guys .

Zachary L.

8/18/2021

Carlos and his crew responded to me right away when I reached out to them after I had a toilet flood severely at midnight. On the phone Carlos was clear in explaining what he was going to do to check and gave a clear quote for the inspection. The crew came at the appointed window and immediately got to work checking out what damage was done and providing great explanations and making sure I knew what they needed to do to fix the issue. Unfortunately I am just a tenant here so the landlord has to make the final call but Carlos was very patient and explained everything that was going on over the phone to see what they wanted to do. I would highly recommend Carlos and his crew if your house ran into a serious plumbing issue as he takes his job seriously.

Moses N.

05/04/2021 12:00:00 SA

You know when you're having plumbing issues, it feels like life took the biggest dump on your doorstep. Good thing I had Carlos and his team help clean that huge dump because shit happens.

Not only they were responsive (within 30 minutes), they were able to come out within the hour. Carlos provided many options and was thorough on his explanations. You're included on every step of the way, so you know he's not just in it for the money. You'll be in good hand with Carlos and his team at I Love Sewers Rooter and Plumbing.

Pay once, cry once.

Botian Z.

06/10/2023 12:00:00 SA

I had a pipe leakage issue and Carlos' team proposed to fix it via reroute after inspection. The original price for this work to be done is $3900. In the middle of their work, they told us that they cannot continue the work because they believe that the original plan they proposed (reroute) did not work and only a repipe (for the entire house) can solve my water leakage issue. I asked them to stop the work and they charged me $1800+ before they agreed to leave my property.

They already cut several pipes including pipes that were originally not leaking (because they said that they were needed for rerouting), which made my situation worse. I called Carlos to fix the new issue left due to their work, but he said that it would cost money and he said it is not their responsibility to fix it because it is an unexpected thing (he meant that it is unexpected that reroute does not work).

I hired another licensed plumbing team three days later and they fixed the same issue (plus the new issue created by the work half done by Carlos's team), via reroute, not repipe. The total cost is much cheaper, $1300.

The funny thing is that Carlos offered me that he would reimburse me the $1800+ plus $2500 credit if I am able to fix the pipe issue via rerouting. I did not want to get the money back because I do not want to spend any more time dealing with Carlos or his team. However, I would like to post my photos here and leave my review here to be a good citizen to help whoever may read this review. Phone #1 refers to my original issue and Photo #2 refers to the pipe issues created during the 'rerouting' work done by Carlos's team.

Overall, my conclusion is that (1) Carlos and his team may not be skillful enough, at least, not as skillful as my new plumber who solved the same issue via rerouting rather than repiping the entire house; (2) Carlos and his team may charge for work not completed; (3) Their price seems way higher than others, at least, much higher than other plumbers I found. I would recommend you stay away from this plumbing company and get a personal reference before hiring any plumber.

--A follow-up--
Carlos called me a few minutes after I posted my review on Yelp. He offered to refund our money and hoped that we can remove our review. He also apologized for his team's mistake. We accept his apology, but we decided not to take any refund or remove our review.

Tracy B.

11/29/2020

I don't even know where to begin. Carlos and his staff are AMAZING! We had an emergency sewer issue and our sewer line had to be replaced. Carlos and his staff were on scene and handled the problem within a few hours. I have had other Rooter companies out before and I over paid and the issue was never resolved. Carlos was honest and explained the entire process. I was so impressed with the quality of his work and will never use another plumber/rooter company again. Thank you Carlos and staff we are so pleased with your work!

Jorge R.

1/15/2019

Great job, efficient and inexpensive, unclogged our drain and we are back to a great shower experience thanks to Reynaldo and Francisco major props fellas

Michael G.

02/08/2021 12:00:00 SA

I am genuinely grateful for the quality of customer care from these guys. Carlos and his crew are awesome.

Karencita F.

08/02/2018 12:00:00 SA

Highly recommend their service. They are very fast, reliable, and will work with you on the price. Called out many plumbers to clear our drain and only they were able to do so. Will definitely be using them again.

Marissa M.

5/29/2019

Reynaldo came out and helped us out . Our main line was backed up and snake wouldn't work cause of all the roots . He hydro jetted and cleared the line of roots . I will most definitely call him back .

Ivy M.

10/30/2022

Carlos was able to connect to me the plumbing and restoration team in less than an hour. He adviced me what I needed to do during my drain emergency. Offered really good pricing and stayed true to his words. 10/10 service.

Daniel F.

6/23/2020

I was referred to these gentlemen by a friend of mine. Checked out their Yelp page, a lot of great reviews so decided to give them a shot. They identified our problem right away and worked with us to make our situation manageable. I would highly recommend these guys.

Jazmin D.

5/21/2018

Carlos and his team did a great job keeping us in the loop throughout the entire process. The shower in our master bathroom was completely backed up. My husband called and made an appointment. While Carlos did have some unforeseen circumstances occur prior to our appointment, he was was professional and called ahead of time made sure we found a time and date that worked to reschedule. Once he arrived they attempted to clear it out using the jet for a good 15, 20 minutes. He even tried it again once my husband was home and gave us the option to try with a thicker snake prior to plan B, hydro jetting. After the hydro jetting was complete, Carlos showed us video footage from the process which put us more at ease that the pipe was clear.

Definitely recommend and will use I Love Sewers for our future plumbing needs!

Gracie G.

1/27/2020

I give this company a 5-star rating. They were punctual and very professional. They took the time to explain the problem. They didn't rush although the owner mentioned that they had several other jobs pending. Their price was reasonable considering that they came out late at night. I will definitely call them again if the need arises and will certainly recommend them to my friends and family.

Mario R.

7/15/2018

Just want to give a shout out to Carlos & Jacob!!! Amazing professionalism...No bull no candy coating just straight to the point and hard work. I can see why they definitely LOVE SEWERS! Thanks Guys! ...if you need to cut straight though the BS give them a call! (Pun intended )

Calvin C.

10/29/2021

Our sink was leak from the connector, called them responded and came within a hour. Very fast respond time and came out asap at 11:30pm at night, took care the problem and would recommend any one who's looking for professional help.

Gary L.

11/21/2021

Truly authentic customer service that cares about people. Thank you so much for your kindness! I would 100% recommend I love Sewers

Cessy R.

4/26/2022

I would strongly recommend this company for your plumbing needs. I got to talk with Carlos and he was super informative. He makes you feel like you're talking to a family member. He called me and told me it was going to be fine and gave me a fair price including information I needed as a new home owner. He had Adrian come out to take a look, and fix the problem. Adrian even cleaned out the hot mess from the water dripping. His staff is as professional and reliable as Carlos. I will be using them for years to come. As a new home owner you don't know who to call for work in your home but now I know that for my plumbing needs I will call Carlos and his team. Honest, reliable, clean, and great price. Thank you Carlos and Adrian

fernando m.

2/21/2022

Amazing Service and super reliable! They came to to fix my plumbing issue and educated me on how to prevent future issues! Carlos and his team are great! And they are 24/7!!

Keith C.

12/05/2021 12:00:00 SA

Had a backup on a weekend, Carlos and his team were the only ones of many that I called who were able to come the same day and within a few hours. They had the job done in less than an hour and gave me a warranty for one year. Very grateful for their outstanding services.

ariana A.

05/01/2021 12:00:00 SA

We bought a house 3 years ago that had been occupied by an older couple for 15 years. They did not use the downstairs toilet or shower nor the guest bathroom, so when our family which consists of 5 kids moved in and starting using these things, plumbing problems arose. They came the day I called them, gave me an estimate, and fixed everything to brand new condition. I was also very pleased that they made sure They were able to do all this work in a day as well as keep our white carpet clean. As a bonus they installed a new clean out access point and washing machine faucet and kitchen faucet that were giving us trouble. They can do/fix about anything in your house at a reasonable cost. Very satisfied, highly recommend.

Jennifer Z.

11/26/2018

Amazing Job !! Thanks Carlos, I hardly recommend I Love Sewers great customer service and great quality work. Also gave me a free camera inspection. Will definitely be contacting again if further issues .

Craig C.

09/01/2020 12:00:00 SA

Carlos and his team were very efficient. He communicates his time of arrival well over the phone so you're not anxiously waiting. He diagnosed our downstairs leak and made repairs fairly quickly. They'll enter your house with shower caps over their boots upon request. Price is negotiated on site and reasonable. No need to hit up anggie'slist where you get paired up with plumbers from OC or IE when someone local to Hacienda Heights can get it done. Would trust Carlos and his team for future problems.

Charlie C.

04/01/2022 12:00:00 SA

Our water heater went out during the night and I tried and could not get it to light. I found these guys and they responded within 10 minutes and had someone at our house within 2 hours. Adrian came earlier than expected and and fixed it right away. They were very professional and polite. I would definitely recommend these guys and will be calling them again.

Nancy G.

11/30/2020

Carlos was very helpful, informative, responsive to my questions and concerns. A crew came out quickly, well prepared, to my area (which is somewhat geographically difficult to service due). It's been about 3-4 days since they came out and everything is A1. Thank you Guys!

Elena R.

3/28/2022

It's 10:30pm and my tub started filling up. I called and got a quote and before 11:30pm Adrian was here fixing the issue. He told me in detail what he was going to do step by step and eased by anxiety. The fact that they came out so late at night and were so professional is why I recommend them. They were responsive right away and now I can sleep without worry. Thank you Adrian for coming out and thanks Carlos for being so professional when I called in panic.

Mia F.

1/18/2022

Carlos is the most honest, hard-working, helpful person I have come across in this industry. He saved me literally thousands of dollars from another crooked plumber who was trying to cheat me. I will always use him from now on. If you need a plumber or even just a second opinion, run don't walk! Thank you so much Carlos!!!

Leslie A.

05/06/2022 12:00:00 SA

Just called this morning for what I thought was just a clogged toilet issue, but much more issues. They were able to come by same day and resolve the problem. Cost of service is better than others that I have contacted. Will consider again if any more issues arise. Thank you again!

Miguel P.

5/26/2022

I noticed that the sewage was overflowing out of the catch on the side of my house, not sure for how many days it had been in this condition. Thankfully, it had accumulated on the side of the house and did not affect inside. I quickly jumped on Yelp and sent a request for local plumbers who might be available to help me out in a hurry.

This company was the first to answer my message and they had someone at my house within an hour. The crew that came over was extremely courteous and helpful. They quickly determined the best course of action and talked to me about and when I agreed, they went forward with the work.

I am thankful they were available to help us out and I understand this is messy work and they have to deal with well... lots of you know what (literally). It was very expensive to unblock the clog in the sewer, about $1000. I am not sure if any other contractors would have been less expensive but in this situation, I felt this is what I had to do and I appreciate the speed and professionalism with which they provided their service.

I cleaned up using the Zep Instant Spill Absorber in the immediate area and outdoor bleach in the patio space.

Goofy D.

09/09/2019 12:00:00 SA

Carlos is the man and his service is amazing! I called since our plumbing was backed up and he came in less than an hour and was really helpful explaining the problem and what possible ways we can do to fix our issue . He really knows what he's doing and he doesn't come to fix the small problem he wants to fix the whole problem which we needed done. If you are ever having sewage problems call I love sewers for the best service!!!

Bryan S.

7/22/2020

I had an issue late last night with the sewage line in one of my bathrooms. I called I Love Sewers this morning about 7, 7:15am and they were at my home by 8:30, 8:45am. Carlos and his co-worker were awesome. Very professional and personable. He took the time to show me what the camera was showing so I could see just how bad the issue was. He explained the issues and causes of it, as well as all of my options for repair and replacement. He explained the differences in my options, and his recommendations but was not pushy at all trying to up sell me. He performed the services that I wanted and the issue was fixed. Courteous, professional service. Would definitely recommend and would use again for plumbing needs.

Michelle L.

12/03/2019 12:00:00 SA

Carlos came to my house at 23:00 pm for plumbing problems. He is details and he did what is promised- a complete job from beginning to the end. Highly recommend.

Briana Z.

7/25/2022

They were great! My main sewer line was backed up. Carlos showed up in less 30 minutes and fixed it fast. Great service all around.

Steven T.

2/19/2023

First I want to thank Carlos for coming out. He was very informative and told me things I did not even know and was very honest. He did not have to come but he did anyway to check out the issue with the clogged pipes and knew right away what the issue was just by looking at it. I felt like I wasted his time but he still was very patient and took his time to explain the necessary steps and what was needed to be done. He was also honest with the pricing off the bat and explained why. But once you see them show up in their Rig, you know they mean business. Its a rarity to find someone like that and a company like this. I would definitely recommend.

Christopher A.

05/03/2019 12:00:00 SA

The plumbing service was excellent. They came down to my house in less then 30 mins and completed the job successfully. They were very friendly and knowledgeable. I definitely would recommend there service to anybody who has any plumbing issues. These guys get the job done quick and their very affordable. Two thumbs up for Ronaldo and Francisco. Gracias!

Diego C.

11/23/2021

Jose came out right away. They were professional and fast, they have state of the art sewer tools and can do any job on the spot. We hydro-jetted our sewer line and it was free and clear in minutes. Jose is very knowledgeable on the piping and home needs, would recommend for any of your sewer or plumbing needs

Tina L.

3/20/2019

Reynaldo and Franciseco came out to day in the rain and help me out with my backed up drain . Highly recommended this company .

Cindy L.

12/16/2018

Great services! I found Carlos on Yelp and was one of the company that was open 24/7. I called him and he returned the call within 20min and provide a good time that worked for me.

He came with his team and checked all the sink & toilet, and explained what was the best solution and cost. Very friendly and helpful! Thanks again! Would definitely recommend him!

Iris M.

1/25/2019

We had issues with our home again and had Reynaldo from I love sewers install a clean out access. Afterwards they hydro jetted mainline sewer and bought me and my husband time to get by until we save up to repair towards the street. Thanks Reynaldo

Leo G.

1/21/2019

My mother contacted this company last weekend and had them come by ASAP due to a mainline blockAge. Spoke to Reynaldo and he and he's team explain to us our options we had. First and for most they know what they are doing. Thy cleared out mainline open and recommended to install a clean out access for future maintenance. And we decided to have them proceed with new clean out and now we are satisfied with their services and recommendations. I highly recommend I love sewers for any plumbing purposes. Thank you guys

Sally V.

1/25/2019

Carlos, Renaldo and Francisco went above and beyond to help us with our backed up bathrooms! When others didn't return our calls or couldn't make it ASAP, they were here within 20 minutes.

They gave an honest assessment of what the issue was and got to work!

Within a few hours the issues were resolved and they left things as the found them. No mess left behind.

It's nice to have good service and a reasonable price!

Thank you guys!

Norma R.

12/11/2022 12:00:00 SA

Carlos & his crew were very helpful removed all the debris from my back yard drains & all is clear now for the next rain
I had so much flooding in the backyard
The equipment was amazing
The truck had everything ready to go
I would recommend this crew anytime
Thank you for your help

Omar T.

1/30/2019

Great Service I contacted carlos Had a big sewer problem he came same day and took care of the problem. Great guy will be recommending him to all my family and friends.

Diana P.

8/19/2021

Awesome team, quick to respond and very professional. They are upfront and honest about the job and price estimate. Would highly recommend them, they get the job done fast. Carlos and his I Love Sewers team is honest and very open with communication, which is essential for jobs like this. I'm really glad I gave them a call!

Lou P.

12/21/2022

In short, Carlos (owner) and his team is fast, responsive, patient, and do high quality work in a short amount of time. Carlos adds great value and is fair with his pricing.

I had a toilet overflow and called Carlos. He came over within an hour and diagnosed our problem and was able to clear everything out in the same day. He was very patient and understanding, and answered all my questions. Carlos is very calm and very upfront with what his crew is doing, why, and what needs to be fixed.

A big shout out also to Jesus and his team who were our main plumbers on the job. Jesus does high quality work, is very patient and answered all my questions as well. Everyone is very communicative and patient through a stressful situation and they helped put my mind at ease.

These guys are the real deal, and they're able to handle jobs both big and small. Carlos also recommended a restoration company to come help clean up the mess in our bath. I would highly recommend I Love Sewers for any plumbing job.

Brittany S.

10/01/2022 12:00:00 SA

Great customer service I will recommend to friend and family. On time and clean boot covers at all times .

Kamau A.

01/12/2019 12:00:00 SA

Prompt service. They were able to come clear my drain in a major emergency. I would recommend them to all my neighbors. Reynaldo and Francisco were friendly and profesional

Steve C.

4/21/2020

Having a water pipe burst is not fun, especially now during stay at home order! Being able to turn the water off myself first. Carlos was able to stop by the very next morning to check out the problem. He was able to explain it clearly and what other damages it would cost. He recommend a proper fix and different options. Great guy!

Derek S.

8/24/2021

I have an old house so I've had plenty of issues with pipes and multiple plumbers come but none could help me out. I decided to give I Love Sewers Rooter and Plumbing a shot and I'm so glad I did. They responded quickly and were able to give me plenty of options at affordable prices. Each worker was extremely professional and patient. I won't use another company ever again!

Hannah D.

11/22/2021

We are renters that came across an issue with our pipes. They came to the house quickly and explained the situation to us thoroughly. They even put in writing that the damage was due to circumstances out of our control. Gave us a quick quote and talked with the landlord to come up with a solution! Highly recommend!

Lisa C.

12/10/2022 12:00:00 SA

strictly pluming service, so it's my mistake to call them for toilet valve and garbage disposal replacement. called saturday morn at around 8:17 a.m., a plumber returned call at around 8:30 a.m. to me, the respond time deserves a 4-star.

Allen C.

11/04/2022 12:00:00 SA

Worked with Carlos, and he was able to get his team over immediately to take a look at our clogged bathtub/shower. Consultation and service were excellent. Would highly recommend 'I Love Servers..' to friends and family.

Eric E.

12/10/2020 12:00:00 SA

I dealt with this company some time ago when my mom's house had a leak from the upstairs shower, affecting the ceiling in the downstairs bathroom below. They came and one guy had a bullying tone towards my 70 year old mother, who was asking normal reasonable questions.

We weren't sure the severity so even though we understood Sundays were slightly more expensive, for peace of mind for my Mom, we wanted someone to come out. They just tore up the ceiling and when we did not go with their extremely overpriced recommendation in my opinion, they still demanded $300 for coming out. I respect people's time and paying for their knowledge but they were rushed, rude, and unprofessional.

PROS:
1) Service on a Sunday.

CONS:
1) UNPROFESSIONAL VERY BAD CUSTOMER TREATMENT:
The owner was very unprofessional and had a bullying tone towards my 70 year old mother. This is not the way to talk to or treat elderly people. This was on the line of elder verbal abuse in my opinion. I mean picture this large 6'2 ft. or so guy towering over a 5'2 elderly lady and talking over her when she is trying to ask reasonable questions. Continuously interrupting, very arrogant with a raised voice. I was shocked. At that point we just paid the $300 and needed to get these people out and off our property.

2) VERY RUSHED HIGH PRESSURE SALES FEELING
They brought out what they describe as an expensive tool with headphones to listen for the leak. I understand, and I respect the specialized tools and knowledge in any profession. However, the person put this stethoscope type tool on the wall and didn't call me to show me or let me listen or anything and just concluded VERY QUICKLY, oh the leak is here, we're going to have to knock down this side of the wall in the upstairs bathroom. Very high pressure sales feeling to just sign and agree with their recommendation fast.

2) OVERPRICED:
They quoted in the range of $2,000-$3,000 for all the work. This sounded way too high for this type of leak. We declined. But they still wanted their $300 for the time there. And just to give some context to the character of this guy. He took out his wallet and proceeded to show me a bunch of checks from other customers that were in the thousands saying things like, I just did a job that was $1000, $2000, etc.. flipping through the checks, very arrogant tone. Also saying stuff like Look, I use top of the line stuff, look my vans are Mercedes. Umm Okay.

We found a different plumber that was more precise and did not even need to use the special tool to identify the leak. He methodically took out the shower spout and knobs, used some high end light and identified where the leak source was. We paid about $375 for the repair with another person. This is the difference between those that are fair and have a knowledgeable scalpel approach to their craft and figuring out solutions vs. this guy whose about the money and whose approach was a sledgehammer to the problem.

I don't know what was going on with this guy that day but have some patience and treat your elderly senior citizen customers with respect.

Michael M.

08/11/2018 12:00:00 SA

I was having issues with my main line constantly being backed up and so after talking to my plumber, he recommended I contact someone for a camera inspection. I found them on yelp and that was the best decision I ever made. They are very responsive and prices are very fair. Work was done as promised and he not only found the issue but cleared it for me as well. I will definitely use them again!!

Jessica S.

3/22/2020

Carlos and his crew were here very quickly and took care of the problem. I asked him about some other issues I have and he made some reasonable recommendations. I am definitely going to call on him for the issues discussed.

Andrew S.

04/03/2022 12:00:00 SA

Had a clogged toilet and called these guys last second and got the job done efficiently, definitely recommend !

Claudia T.

03/02/2021 12:00:00 SA

This company is AMAZING!!! Not only did they arrive within the hour of us calling ( very big deal when you have toilets leaking and drains not draining) they also sent the most knowledgeable, professional, and helpful plumber. Carlos was Awesome! He knew exactly what the problem was and fix it the same day. He was honest and reasonable when it came to pricing. Carlos recommend to install a clean out access point .Very much impressed with there service. I will defiantly recommend them to any one who is looking for grade A service at a reasonable price. Hopefully I don't have any more plumbing issues soon but if I do, I love sewers rooter and plumbing will be the first ones I call.

Bryan P.

7/29/2020

Great service! Had an issue with my kitchen sink drain and Carlos came out immediately to assess the issue. Quick, friendly, and honest. Thanks Carlos!

Sally X.

03/06/2019 12:00:00 SA

i highly recommend this plumbing company. They look so professional.... Not to mention they show up on time. They got to work right away and fished repair within 8 hours . We had sewer blockage and they dig up and did what they call spot repair 5 feet deep and man I was impressed how fast they fishined the job thanks guys.

Dolores V.

3/24/2019

I needed plumbing services and i got it. I Love Sewers were very honest and professional. Got the job done in a timely matter and well done. I am very particular in who i contact and trust with getting things done, I Love Sewers met my expectations! Thank you Carlos for leaving such a great impression! Your hardwork is greatly appreciated

Celestina S.

11/24/2020

Carlos and his crew are pretty quick in responding. Customer service is great!!! This is a company that knows what they are doing.

Lauri K.

8/30/2020

Carlos and his team provided a fair, no-pressure quote and did excellent work. Fast, friendly, and professional. I had a question after the job was completed, and they came right back out to help me. Definitely recommend.

Vincent W.

9/17/2021

Eric was extremely friendly and showed up on time! This is an extremely professional service that uses really cool equipment! Quick, professional and available. I highly recommend this service!

Katherine K.

12/19/2021

My husband called around 8PM and we had an emergency with the toilet backing up into the shower and underneath the toilets. He was responsive and very helpful. We needed to get this issue fixed ASAP. So thankful that the technician was able to fix everything as needed. Thank you so much!

Lm L.

11/25/2021

Excellent service, i would recommend them to anyone. Jose and Jr were very professional. Thank you!

Leslie W.

7/19/2021

My husband and I wanted to take the time to fill out this review after the amazing service we received from Carlos and his I Love Sewage team. It is important to be clear that to be honest Carlos' team was not our first option, initially we called another company. The man from the other company did not seem to understand the state of urgency we were in. Our house had been flooded, and we were cleaning sewage water on our own. And this man from the other company took two days to come, and when he finally came, after giving us a quote we were unable to contact him to hire him for the job, neither did he return any of our calls. Really!

In contrast with the I Love Sewage team. The name is absolutely spot on, since from the moment we contacted them we received excellent service. The owner picks up and immediately heads over to our house an hour later. He not only gave us expert advice, he really took time to care for us and educate us regarding our Sewage. He was quite knowledgeable of the neighborhood and our house, having worked for years around the this Hacienda community. Carlos, you were absolutely a God sent, and your connection, your self-contained approach having all the necessary tools and resources to do the job right then and there, no matter how big was exactly what we needed. Before the afternoon had even arrived, we had a team of over 4 to 8 people assigned to help us with our situation. I cannot emphasize enough the excellence, the knowledge and expertise when it comes to piping and sewage that I Love Sewage exhibited.

David & I send our sincere thanks to you Carlos and your I Love Sewage Team, you are our Plumber when it comes to Sewage for life.

Best,
Leslie & David Washko

Cesar R.

9/28/2018

I had an issue with my plumbing at my restaurant and I had close down for the day. I love sewers, came in figured it out in no time and I was back up in running in no time. Anyone who is looking for an honest and quality plumber I highly recommend it!

Will K.

08/01/2022 12:00:00 SA

I called these guys up to snake our drainage mainline since it had been a few years, only to discover that our drainage line had been infested with roots and had ruptured in several places. The bad news, a few-hundred dollar snaking had now become an unexpected (and incredibly expensive) drainage line replacement. The good news is that Carlos and the guys at his company wasted zero time getting to work that same day and less than 48 hours later, everything was installed, all excavation repaired, and they even installed it beneath our sidewalk and driveway without breaking any concrete. Nobody is thrilled by a surprise repair in the tens-of-thousands, but Carlos' team exhausted all alternative options before we finally settled on the total replacement, and walked us through the process every step of the way to avoid any surprises and ensure we got the service we needed. Highly recommended!

Danny G.

01/01/2019 12:00:00 SA

I Love Sewers was amazing. They were able to accommodate my needs and show up within minutes- even on New Year's Day morning 2019!
Reynaldo and his crew was able to unclog my drain and also gave me options with future fixes.

Highly recommend I Love Sewers for all your plumbing needs!

Leonardo T.

7/19/2023

We called close to 8pm for emergency service as our sewer was backed up and none of our bathrooms were useable. Carlos was able to send his guys to be here within 30 minutes. The guys did a fantastic job and cleaned out the sewer pipe to get our plumbing working again. Carlos gave me an upfront quote and they delivered. The guys were good about explaining what the issue was. Will definitely call them again for any plumbing needs.

Davis T.

07/12/2020 12:00:00 SA

Carlos & Christian are great. They came and quickly identified the issue and explained before the starting the job.

Wendy M.

7/22/2021

Carlos and his crews were AMAZING!! I wish i would have called him sooner.
I had a different company come out and assess the problem that we thought they had fixed a month earlier. When they came back out, instead of fixing or doing anything, they made an appointment with us to come back in a week to install a cleanout only to identify the problem.
The actual problem wouldn't have been addressed for two weeks? more?

Luckily, I found Carlos! I called on a late Friday afternoon hoping to make an appointment for sometime the following week. I was stunned when he said he could come out by 5pm that day. Who does that? That is some serious service! After discussing in detail my plumbing nightmare, Carlos knew what and where the issue was. My husband and I expected at that point to set an appointment, like every other company. When he said his crews could get started right away, we were shocked and very happy!

Carlos and his crews worked day and night through the weekend to demo our slab foundation, remove and replace the busted pipe, as well as replace the other bathroom pipes while it was all exposed. They even left us with a cleanout. Absolutely amazing service above and beyond.

He and his crews were very cool and respectful of our house, put down nice thick runners as they moved in and out of the bathroom and communicated well with us the entire time.

I've worked with service crews in the past, and Carlos knows how to do it right.

Carlos J.

03/08/2019 12:00:00 SA

This company is fast, honest and reliable. The staff has always been friendly and courteous. I have recommended them to my friends and family.

Diego S.

2/14/2019

Great service and very professional I would definitely recommend to all those looking for any kind of plumbing service.

Scott P.

6/15/2019

Our water tank spring a leak yesterday. My sis called I Love Sewers, and the next day they came out, diagnosed and fixed the problem, pointed out other plumbing areas which may lead to other problems in the future, and got everything taken care of quickly and reasonably. Highly recommended.

Kristine T.

08/08/2022 12:00:00 SA

Had an emergency blockage in my main line late at night. Yelped for a plumber to help fixed it and came across them! Carlos helped me get set up for my appointment, he was very nice and explained what might have been going on and got one of his technicians out the next day to fix the issue. Jesus and his partner came out, assessed the issue and determined what the issue was and what the solution would be. He explained the issue throughly and explain the point of action throughly as well then got the descale team to come out and clear and fix my blockage in my pipes. The descale team, was very nice and explained what they were doing! Carlos and his team overall did a wonderful job and I would 10/10 recommend them for any plumbing issues.

Cesar G.

3/31/2022

Contacted Carlos late afternoon he showed up within 30 minutes got us cleared and repaired our call sewer system to the street thanks .

Anna W.

09/12/2022 12:00:00 SA

Carlos is very quick and professional! He came right away to my house to take a look at your problem. And he's being very honest and straightforward! Definitely recommend this company

Victor K.

5/13/2020

I had a plumbing issue and called Carlos. I was amazed that he arrived so fast. He was very professional and was able to diagnose and offer multiple solutions to the issue. I will definitely call him again.

Alex B.

2/21/2022

You definitely get what you pay for. I will forever use Carlos for any of my plumbing needs. He explained everything thoroughly and in the middle of the night on a Sunday he came and rescued my home and family. There's no other company I would use because Carlos was honest and his pricing was very competitive. He was professional and efficient.

Alejandra V.

04/02/2022 12:00:00 SA

Our shower backed up on a Saturday morning and our usual plumber was unavailable. I called this company and they sent two plumbers within 30 minutes. They immediately went to work and cleared our drain. They also did a nice job of explaining the issue and how to prevent it in the future. We're pleased with the service - professional and left no mess!

Christina H.

7/23/2021

We had a problem at the end of March and we called I love Sewers Carlos and his team should up promptly. They where very kind and understanding to the needs I requested. I have a son with special needs I requested for them to wear masks. They all came with mask. Did did the repair slab repair and had every thing done in 3 days. Carlos was very professional. His team was very respectful and just a pleasure to have. I would recommend this company to anyone. They are willing to travel to where ever the problem is.

Thank you Carlos for all that you did for our family especially having this done for us before 4th of July.

Amanda F.

8/20/2021

Our toilet started to flood one day and we needed a plumber fast. I called a few companies and they all told me they couldnt come out to me for hours or even the next day. But carlos and his team were able to get to me in just an hour! It was such a priority that we got our toilets fixed because none of them in the house worked. Carlos came in and told me and my mom everything that needed to be done! He was so nice and helpful about it. He has done an amazing job reassuring us that everything will be okay! I 100% recommend this company for ur plumbing needs. He doesn't only look out for himself, he really wants to help and look out for his customers as well! He helped me and my mom feel comfortable the whole time! He is also very funny and loves to crack jokes. It really helped me and my mom stay positive throughout all this. Thank you so much carlos and your team! It means a lot that you are helping us out!

Mimi L.

10/24/2021

Within 15 minutes after our initial call, Carlos passed by to diagnose water leakage from the water heater and replace an order of water heater and arrange for the technician for replacement. Very responsive.

Ndn N.

02/04/2021 12:00:00 SA

Had an emergency situation with our plumbing called and Carlos answered, let me know that someone would be there same day, gave me a time window and asked if we can get there earlier would that be OK. They showed up much earlier than stated which was great. When they got here they listened to me explain the issue, took a quick look then told me what they planned to do and what estimated cost would be. My situation required a camera in the pipes, Carlos showed me what they saw and explained everything to me. With the problem diagnosed he gave me options and estimates on prices. He was honest, completely transparent and the work done was excellent.

In short, got out quick was honest, professional and provided a great work product

Jaime R.

09/09/2018 12:00:00 SA

Carlos and his team came thru for us. They help us out on a bad situation, stressful and put our mind at ease. They replace the entire sewage drains. They are a good young hungry knowledgeable group, that made me feel comfortable working on my house. They are very professional and look the part. Carlos is surrounded by good people. They are trustworthy and once they are done you feel like you have new friends with this guys
There is no bs with team
Thank you Carlos and to all his crew we really appreciate all the hard and honest work you did for us. Good price and professional work I highly recommend them you won't be disappointed

Kandy C.

03/07/2021 12:00:00 SA

Carlos and the team did a fantastic thorough job. They diagnosed the overarching problem, gave us options, and then got it fixed quickly and at a price we could afford. Great service.

Sina N.

02/01/2020 12:00:00 SA

Super fast response time. I got an appointment for same day. Great communication. Arrived timely! Very helpful. Highly recommend. Thank you

Jason W.

11/17/2021

Love these guys! Came out super fast and helped me out in a time of need. Super professional and got the job done quick. I really recommend these guys to anyone who needs sewer work done. If I could leave more stars I would.

Brittany B.

3/17/2020

These guys came through in a big way. Carlos promised to make it right and he did. He sent me Charlie, and he and his coworker were extremely professional and polite.
And just look at that floor! A number of employees have already asked for their number to contact them for their floors at home.
These guys earned their 5 stars. Above and beyond.
Kinda makes me feel like I need to drop a bunch of other reviews to 4 because this is the definition of customer service and satisfaction.

Jaravee V.

7/18/2021

They responded very quickly. They did not charge me anything for my misunderstanding about their service. Highly recommend. Thank you.

David H.

5/17/2020

Great company. Carlos Is super professional and informative. They will definitely be our go to company for all of our pluming needs.

Roxanne E.

1/29/2020

1/29/20- EXCELLENT SERVICE!! I contacted the company to resolve a serious water leak at a Hacienda Heights Property which I help manage. In less than an hour from the time of my initial phone call the supervisor, Carlos, arrived with two other workers.

Carlos was assertive and direct about the work necessary and about its related fees. Carlos also graciously referred me to a restoration company and contacted them to arrange for their arrival to complete the patch work & carpet-blowing treatment which was necessary after the plumbers drilled the wall to access & repair the leaking pipes. Carlos and his team were focused, results-driven and precise. The team also left the or work area clean upon departure from the home. Carlos does business with a sense of integrity. Thank You!

Amanda M.

9/17/2022

These guys are high quality! Polite, knowledgeable, hard working, and most of all, they get the job done WELL! It doesn't hurt that their trucks are rad and their business cards are one of a kind.
If you have plumbing issues, call I Sewers!!

Jess P.

3/31/2022

Excellent and speedy service. Adrian did a great job with the pipe leak behind my washer.

Mp P.

01/02/2019 12:00:00 SA

Absolutely amazing! This was an emergency service call! I love sewers was available within 1hr or so. Reynaldo & Fransisco not only solved our plumbing problem (2 bathroom sinks), but they're polite, informative, and clean. Reynaldo provide thorough explanation of our plumbing issues and cost with such great patience. I highly recommend I love Sewers I felt honesty and passion in this company. God bless these two men and I Love Sewers Company. Your hearts and professionalism are excellent qualities.
Thank you!

Vincent M.

12/01/2020 12:00:00 SA

My main line clogged again just one week after another plumber snaked it, but I'm glad I called Carlos. They were friendly, courteous and explained the options available. His team hydrojetted my sewer line and showed me exactly what my problem was. I'm glad I called because they get the job done.

Rafael S.

05/07/2018 12:00:00 SA

I want to thank Carlos for the great customer service very knowledgeable in explaining to me the process of the Hydro jetting very quick and effective repair first time having it done and I'm very thankful he was honest with me definitely will call him again....

Jenny L.

12/17/2019

Carlos came over to check on a gas leak at my house just a couple hours after my call. He was very friendly and got the job done quick. It was a small job but he made sure it was done correctly and made sure everything is working properly before he left. I will recommend him to friends and family.

Halley C.

09/04/2019 12:00:00 SA

Don't waste your time and money. Call I Love Sewers first and just do what they say. Read on if you need more convincing.

We have been dealing with a clogged toilet for at least a year. A few different plumbers have been out with each one claiming to fix the problem but we only noticed minor improvement. Finally the second toilet (that is on the other side of the wall from the first) clogged and neither would flush at all. We tried to snake them and tree roots came out. We needed professionals.

We called I Love Sewers first and they were out immediately. They recommended removing both toilets, jack-hammering the concrete to access the pipes, and replacing the pipes and flanges. Some of our tile would be destroyed but they would finish the job by laying replacement tile. The job would cost $4,000. We were not thrilled at the thought of jack-hammering our house and we had sticker shock at the price tag so we called for a second opinion.

We wanted to get a camera into the pipes so we looked for someone who would clear the line. We found someone on yelp who came out and fought with those pipes for five hours. It cost us almost $500 but the lines were clear. For a minute we thought we saved thousands of dollars.

The next day we called another company that had a camera and they ran it through the main line for $160. It appeared clear so we thought the problem was solved. The next day both toilets clogged and dirt and roots came up again. We called the guys with the camera back
and they determined the problem was behind the first toilet. They told us it would be $5,500 to dig under the house to fix it. They said we could save $2,000 if someone else could dig the hole.

We called our small-job-go-to plumber with the situation told us he could fix the problem for $1,500. Great. His team dug and dug and finally told us that the only way to access the problem is to remove the toilets and jack-hammer the concrete underneath. They could do it for $6,000 on top of the $1,500 already quoted. Now we were out $500+$160+$1,000 incurred for the hole. $2,100 plus additional damages from digging that stupid hole.

Tired of losing money and being led down dead-end solutions, we called Carlos back. Reynaldo began work on Labor Day and has been an absolute joy to work with. He takes pride in his work and I think he really does love sewers. The whole team has gone above and beyond by cleaning up the mess the other plumbers created. They cared about our home as if it were their own. We would have saved so much time and money if we had just gone with them in the first place. Hopefully this review will save you time and money.

Mark B.

04/01/2022 12:00:00 SA

Carlos answered the phone well into the evening to discuss a clogged shower drain. He gave me quick advice on how to determine how bad the damage could be. Then once we determined what the cause of the problem was, he sent someone out first thing the next morning and fixed it promptly. Easy, simple, clean service.

Samson H.

01/05/2022 12:00:00 SA

I hardly ever write reviews, but felt compelled to write about my experience with I Love Sewers. I woke up this morning to a leaky toilet and a flooded bathroom. I called ILS and they responded within a couple of hours, which was amazing. We were worried that we would have to deal with the stench for hours or more.

The owner, Carlos, arrived with his team and were quickly able to diagnose the problem. Carlos was quickly able to determine that there was a clogged main line check valve. He didn't even need the snake machine to do it. We had very little space for them to work on the pipe, and didn't want to have to demo, but Carlos was able to find a way and replaces the check valve. He even personally went to the store to get the part we needed. He is professional and cares very much about making sure his customers are happy.

I would highly recommend them for your sewage needs.

Alejandra S.

01/12/2019 12:00:00 SA

Update: Carlos reached out to us and made a personal house call. He reimbursed us for the technician call AND for our Home Depot rental.
So much integrity and I really appreciate the customer service. I understand that mistakes can happen and they made it right!

We had a problem with all of our showers and toilets backing up early Friday morning. Carlos recommended $99 snake.
The technicians came, tried the snake and kept saying it was getting stuck and they could not get through. Their recommendation was a $650 hydro jet flush.
Fast forward to Saturday morning, we went to Home Depot and rented a snake for $80. Turns out there was a rag stuck in the pipe that someone must have flushed accidentally.

Kurt N.

10/23/2020

I had a minor emergency leak after normal work hours...Called this highly recommended company and spoke with Carlos. Carlos got me hooked up right away with a gent by the name of Adrian and 45 minutes later he was assessing my water pipe leakage. Got it diagnosed, fixed and cleaned up super fast. Highly recommend this company! Saved my night from being a water soaked nightmare. Thanks guys!!!

Jason H.

7/17/2019

I had a leak somewhere underground near my main shut off valve to the house. They answered my call and came by within a few hours as promised for a free estimate. The crew showed up an hour early from the promised time the next day and began digging for the leak. Since they were fixing the leak, I had them go ahead and replace the main valve (which was stuck), the regulator, the faucet, and purge valve. They also went ahead and added a separate shut off valve for my sprinkler system which had previously been tapped into the main line. Everything was done in about 6 hours including the excavation. They even replaced a leaky faucet in the backyard for me pro bono. Carlos and his team really took care of my problem(s), professionally. It's hard to find someone you can trust for these types of things. Yes, if you search you will probably find somebody a little cheaper as I have done in the past. But, I would recommend them to anyone. They will save you from a ton of headaches, and are wonderful to deal with. They are my new go to guys.

Zin T.

4/15/2022

Our water heater cold water pipe at our Salon was leaking so I made an appointment the day before. They sent Andrian to fix the leak. When arriving he was professional and fast. Worked on the pipe with no hesitation and in no time it was fix. He was also helpful with giving advice on other things we need fixing. Overall the service was honest and complete.

Mike C.

3/17/2021

They came in a massive truck. And clean my drain in no time. Great group, very professional

Edgar A.

12/28/2021

Great people to come across. They are very upfront with the cost and are honest with the problem we were facing. I highly recommend them, very worth the price. Came out super satisfied with the job they did and their customer service.

Adam Y.

3/30/2022

Carlos is very honest and will answer all your questions and Concern.

Good job and well done!

Matt P.

12/05/2021 12:00:00 SA

Excellent group of dudes, hassle free and super upfront about costs and the work that's going to be done. Plus their monster truck has everything you could need for every situation. Highly recommend!

Andy O.

10/30/2019

The guys from I Love Sewers and Rooting came through in a big way for us. We had a tub not draining recently and we immediately realized it was more than a clog. What made matters worse was that this happened in the evening after hours. We called and they answered and got us scheduled for the following day. After assessing the situation, the proposed a snake of the drain. However due to complications with the plumbing that wasnt poasible. They formed a new plan and got the drain clear with some hydrojetting.

This is where things got really interesting. While reviewing the plumbing, they found a sewer setup that was not to code and missed during our home inspection. This was causing the system to hold water and clog easier. At the end of it all, they proposed a solution being cognizant of what we had already spent on hydrojetting and also scoped our sewer line down to the street to ensure everything else was clear. Not a cheap fix, but a very competitive price when compared with other sources. Carlos was the man, and he likely saved us future problems. Call these guys when you want it done right and professionally, they will come through for you.

Yvonne M.

9/19/2020

Carlos and his team are awesome, I had an emergency with back up at my house, they worked till 2:30 am and got the job done! I highly recommend his company.

Ricky C.

1/31/2021

Our work restroom started to have water flooding, we had immediately contacted the company and Carlos responded and gave us an appointment fair quickly. The team came with very well equipped trucks with all proper equipments, and they found there a water leak through a water pipe in the wall and took care of the issue right away! I will have to say their service was great and with the equipments they have definitely are very professional and capable of major sewer jobs too! Definitely recommend!

Kevin Y.

02/09/2020 12:00:00 SA

Very quick service, come very quickly. Locate the problem and give me a very detailed solution.

Julio S.

8/26/2020

great service on time and found the problem fast. carlos and hes team where here same day and got started on a new serwer repair same day and back filled and compacted dirt as if nothing had happened. i highly recommend to all friends and family search no more they are the real deal.

Ruth S.

1/25/2021

Thank you Carlos and the rest of the company for working on our plumbing issue. Not only did you all fix the emergency water leak, but thank you for the new water lines and fixing the gas leak. Amazing work in such a small amount of time. Also, thank you for the eye-opening options that their are as well. Very grateful for your work!!

Monica A.

07/02/2021 12:00:00 SA

Great customer service I highly recommend to all friends. They came same day to the rescue and got me and my family cleared to use drain. Thank you Carlos

Stanley L.

10/10/2021 12:00:00 SA

I would recommend this company 100%. They are extremely friendly, professional, and have great customer service. Ask for Eric he is awesome! They went beyond there job duty and we are very satisfy. They are the best! We would definitely call them again for future plumping and piping needs.

Ami S.

1/17/2021

UPDATE: These guys are BEYOND AMAZING. We needed a toilet service and they delivered beyond expectations. When I called they happened to be in the area and arrived within 5 minutes! I was expecting to set up an appointment but to my surprise my problems were fixed within 20 minutes (including call time!) I cannot begin to tell you how impressed I am with Carlos and his guys. They truly do everything! They have fixed so many issues at my house I truly feel like I can trust them with any home problems.

Jesse O.

8/17/2018

Got backed up at my pad and they helped out real coo definitely recommend if anything goes wrong

Edward K.

8/19/2021

I have used I Love Sewers several times. One time, they unclogged my kitchen sink drain. Another time, my water heater was leaking and they replaced it with a new one on a Sunday night. On 8/16/21, I noticed quite a bit of water coming from under the air box in the garage on which the water heater and air conditioning unit sit. I thought there must be a water pipe leaking somewhere. I called Carlos Monday night and he said they would come the next morning, if i didn't need them the same day. He told me to shut off the water to the house, which I did. When they arrived, they quickly diagnosed that it wasn't a leaking pipe, but rather, the condensation from the air conditioning was failing to drain away, like it is supposed to, and it was overflowing inside the A/C unit and onto the garage floor. I was surprised. He advised me to have an HVAC company come and diagnose / repair the problem. I called I GO Heating & Air and they came within 2 hours and fixed the problem. It is working good now, so far. I expected to pay Carlos for the service call, but I was surprised again when he didn't charge me anything. Apparently, they like having happy customers. In general, their prices are not cheap, but not unreasonable. You have to consider that they are available 24/7 for emergencies, which is, sometimes, just what I need. These guys have a high level of expertise. When I call Carlos, I find his attitude and voice reassuring.

Toan N.

7/16/2018

These guys are very well equipped and responsive. I would recommend them if you need help immediately. I have used them twice now and am pretty happy with their service.

Anne L.

04/06/2019 12:00:00 SA

I had a toilet problem and they were able to accommodate me on the same day I called. The technicians Reynaldo and Francisco were very professional and they were able to fix the issue right away. I highly recommend them.

Jason S.

3/27/2021

Very efficient. My landlord was impressed by their truck. It seems to have everything. Fixed plumbing issue that 3 other plumbers couldnt fix. It was a fluke finding them, but they were the best. Thank you so much for fixing my plumbing so my family could be comfortable. Going to mcdonalds for the restroom was very inconvenient.

Helen M.

11/22/2021

Called at about 10am and a gentlemen named Carlos answered. I explained to him that my pipe broke and it was leaking all over in the house. He said that he will arrive within 1 hour . I asked him if he could meet me in the morning to talk about an estimate but he declined and wanted to meet asap. I agreed and he showed up around 11:30am . He got right to work found the leak causing all the damages and got done in less than 25 minutes. I offered him a beer but he said he said nope hahaha . Good job and once again Thank you Carlos !

Jon L.

6/17/2020

My team left a clogged toilet for 4 days in the office and I finally had to do something about it. Sent them a yelp quote early in the morning and got a response back in 5 min.

Being in operations, I know more than anyone s**t happens and when they knew they were going to be late, they let me know and gave me a new time frame, very professional.

Our tech, Fernando arrived in said time, cleared out drain and went along his day! VERY HAPPY with the team!

Charlie F.

10/18/2019

These guys are the real deal. Called and arrived on an extremely short notice. Friendly and fast service. Great communication and fair prices. Carlos is now my go to plumber. Thanks for the help! You guys do great work! (Added bonus: these guys have a great sense of humor and make a bad situation into a good experience.)

Nestor H.

03/02/2020 12:00:00 SA

After searching around for a plumber and having so many options I was very glad I came across this guys, Carlos is very professional and his crew make it happen, we will definitely use this guys again for any plumbing issues!!!

G M.

04/10/2019 12:00:00 SA

Highly recommended this company. Reynaldo and Francisco came out here on an emergency call . Had a broken water shut off under my kitchen sink. They were able to fix it right away . Will most definitely call them back

Elizabeth E.

3/23/2019

Highly recommend this company! I called the company at 8:30 am on a Saturday and Reynaldo and Francisco were here by 9:00 am to repair a clogged kitchen sink. Turns out the pipe was clogged with grease requiring more work than expected. They were very informative and professional. They will definitely be my go to plumbing company!

Billy H.

9/18/2019

I've been in our current home for 2yrs and at time of purchase we we're told that our property is connected to the public sewer system, however all the neighbors are on a septic tank. Which got us worried since we have no experience regarding septic maintenance. Our city can't give us a definite answer as to us being on a septic and advise us to get in contact with a plumber to get our answer. We hooked up with 3 local plumbers but all said it will require a substantial cost to locate and determine. We didn't feel comfortable with what they suggested and the scope of work needed to just locate our tank. One day i just stumbled to one of their vans and just call to see what can be done. Carlos answered and said we'll come out the same day and run a camera to determined if we are on a septic (the whole process should take less than 30min) and cost is nowhere close to what the other guys wanted nor offered to camera our system. turns out we are on a septic and our system is functioning just fine. Hands down if you need clean/clear honest work with all the latest equipment at a very reasonable cost reach out to Carlos and team.

Mia W.

3/31/2022

We found a sprinkler leaking issue in the front yard. We called the 5 star rated service. Technician Ben and Adrian came. They quickly found what the issue is. Both of them have a very nice attitude and with experience skills. They helped us solve the issue with a short amount of time. This company is the best compared to the previous ones I have. I would strongly recommend this company if you have any pluming or sewers problems.

Floyd C.

2/26/2022

Recently we had some work done on our drain system and I wanted to send a note concerning your technician Carlos.

I want to send my appreciation for his friendly and professional service. It was a major repair and he was very informative as to our options and maintenance remedies.
Thank you.

Lili S.

3/27/2021

Thank you Carlos and crew , you guys were professional and honest. Quick and upfront service.

Santos Esparza

Jessica G.

05/10/2021 12:00:00 SA

Great service from Carlos, Frank, Luis and Elias. Had a late night plumbing issue and they were very informative and responsive to the situation.
Fixed the issue and found the root of the problem with no sugar coating.
Very efficient team!

Mely R.

7/24/2022

Not very big on licensed professionals. Always been a DIY type of person but it was our tenants and the fix looked above my pay grade. So we called this service and the plumber they sent out, Jesus arrived earlier than the Time predicted which was great. Jesus kept us updated on everything he was doing and was very professional and very knowledgeable about Everything, answering all my Silly questions in a professional manner. He even helped us fix a leak that a previous Plumber had done without bashing or criticizing like you would expect. Did an amazing job on everything would 10/10 Recommend.

Steven A.

9/28/2018

My house got backed up, Carlos came ASAP! Fixed my problem very happy with my service! I highly recommend this company specially last minute service call

Fernando L.

3/27/2019

I've had the pleasure to meet and see the work ethic that Carlos provides. In instances where I needed something fixed or checked out he took the time to attend me and has always gone above and beyond. Even if it was months after, he checked in and was always welcoming. I would highly recommend Carlos his service is unmatchable, more than just professionalism Carlos displays and embodies integrity and quality both through his work and character

Charlie C.

5/13/2021

Carlos was here the past 2 days working from 8:00 am to 7:00 pm both days working downstairs removing old popcorn and redoing due to leak from master bathroom jacuzzi tub. Tub was also removed & replaced by Carlos and he's team . Added an access panel in the closet below master tub. He was professional, caring and pleasant to work with. I've never seen someone work as tirelessly as Carlos and he's Team did. He is awesome and I won't hesitate to contact I love sewers rooter and plumbing for all my plumbing needs.

Joy R.

12/31/2018

Eusebio and Reynaldo did a great job unclogging our toilet. They were prompt and on time. Great job! I will recommend.Thanks guys

Alex S.

6/24/2022

Nothing is worst then having plumbing problems late at night. I called 4 plumbing companies and the only one to give fast response was I Love Sewers and Plumbing. Mark was out here faster then expected. In minutes he figured out the problem and had it fixed in no time at all. He truly rescued me and my disabled wife from a disastrous night. Thank you Mark.

Beronica A.

06/12/2021 12:00:00 SA

Plumbers came out quick within an hour and unclocked drain within minutes. Toilet is not backed up anymore! Highly recommended. Friendly and knowledgable.

Jim C.

8/18/2019

Reynaldo came out promptly. Great friendly service with a smile.
Did a great job with explaining and fixing my problem. He even cleaned up after his job.
Definitely will call back.

Brian L.

3/30/2022

Adrian is great. Came out late at night and came back the next day to finish. Highly recommended.

Claudia C.

1/17/2020

Had an emergency leak and found this company on yelp, from the moment I spoke to the company I had suggestions on what to do and was able to get them to come help on a short notice. They showed up on time and very professional they even put on shoe covers before I asked. They quickly fixed our leak and it was so great because I don't have that kind of time to wait days for an appointment :0 . Great job thank you I love sewers co

Tiffany M.

05/06/2018 12:00:00 SA

First and foremost thank you very much Carlos for hydro jetting my mainline sewer.toilet and bathtub was backed up at my moms house saw I love sewers van parked at vons parking lot and snapped a picture and weeks later I had to call them for their services thank you very much you guys are awesome.

Joshua L.

5/31/2022

My parent's home developed a full blown main-line clog and they were in the middle of Memorial day weekend. Carlos responded to my inquiry in 10 minutes, came in 2 hours, and fixed the problem promptly. Carlos was fully transparent as he assessed the issue. He was able to unclog a very stubborn clog in their main-line. Thanks for helping my parent's Carlos.

Erika C.

03/07/2019 12:00:00 SA

My sink pipe had a foul smell at work. These gentlemen came in and fixed the problem quickly! We couldn't be happier with their services. I definitely recommend them!

Ani D.

7/30/2022

My first interactions with this company happened today. My water heater burst a leak and I needed assistance urgently. The second call was less than ideal. I voiced my displeasure.

I got a call from Carlos because he wanted to know what happened. I explained to him exactly what happened from the first interaction through to the second one. He was very apologetic and said he would investigate as to why staff was curt and abrupt the second time. I really appreciated the outreach. Carlos cares about customer service and it shows!

Hoa K.

6/29/2021

Had an emergency clogged toilet and shower and called them in the afternoon. Carlos was able to accommodate us and came within a few hours. They were able to diagnose and address the issue almost immediately as well as providing helpful tips

Kimla B.

6/13/2022

My water bill went from $24/month to $167 this month. I selected 3 plumbers based on customer reviews. I asked each to do a leak inspection and provide an estimate for repair, but also an estimate for replacing the original galvanized plumbing under my 1949 home.

I LOVE SEWERS was my first-responder, that's a plus. Their stated leak detection charge was $85, and they honored a $15-off offer, another plus. The employee did not find the perpetual leak causing my enormous water bill surge, just rusted pipes that would drip only when water was running. He took a look underneath the house from the outer wall, took a few photos near the wall, and gave me a going-rate verbal estimate for the job.

However, the 2nd plumbing business that came found my perpetual leak at no charge, and went all under the house taking photos of each damaged section to show to me. Next, he took 20 minutes to write-out and hand to me an itemized worksheet for the job with a written estimate.

The work estimates were the same, but the difference in diligence was obvious to me, a female senior with limited knowledge of plumbing.

Thomas B.

1/28/2022

Thank you for your prompt response to my emergency situation Carlos. You and your team (Juan and Junior) were professional, courteous, honest, and thorough. Your ideals of honesty, transparency, and genuine care were evident and was much appreciated. I will continue to look to you for any future plumbing needs and will wholeheartedly recommend you to others.

Ana O.

10/03/2021 12:00:00 SA

Just want to say how helpful Carlos has been with this whole process. We called him on Sunday morning and he responded right away. Most plumbers I called they let me know they wouldn't be able to come till Monday, but he was able to come in a couple of hours. He inspected the whole house and let me know what options I had. Glad that he explained the whole process when we have little knowledge of these issues. He also let me know I could get a quote in different areas if we wanted to. His options were best for us at the time.

Laura T.

09/06/2019 12:00:00 SA

I Love Sewers is a life saver! Though most people would not consider a backed up sink an urgent matter, but when it started to affect the shower, I felt it was urgent enough to call them after hours. When I called Carlos and told him what was wrong, he knew immediately what could possibly be the problem. He sent the technician out within the hour. Reynaldo took a look, tried to snake it (that didn't work), then recommended hydro-jetting it. Unfortunately, it was more serious. Reynaldo stayed here for over 2 hours trying to fix the issue. Finally found the problem, and said he'd be back the next day to fix. Reynaldo and the crew did a wonderful job! Great follow-up and awesome job. Honest and fair for all the work that they did! If you ever have any plumbing issues I recommend you call these guys first!! Thank you sooo much!!!

Connor L.

10/02/2019 12:00:00 SA

Carlos and his crew took care of our plumbing emergency efficiently and with extraordinary service. Carlos always kept us on board with what they were doing and the cost it'd be. In the end, he and his crew did extra things that no ordinary plumber would have taken care of such as clearing up rubble blocking a clean out, installing a new clean out and cutting down the brush that was blocking it. They even helped us create a new access point to our crawl space. Our family was scared when the plumbing problems started but Carlos took care of it quickly and left us happy.

James C.

8/28/2021

Professional team that came out within an hour. They helped us fix a blockage that backed up our kitchen sink. They were here for 4 hours and got the job done.

Faraz S.

11/27/2020

Carlos was great, had a drain problem during a Thanksgiving weekend and he was still able to come right away and take care of the problem. He was fast and his prices were reasonable.

Elton H.

3/29/2019

When my wife and I noticed that we were having problems with our water pressure at home, we needed a quick solution. Reynaldo and Francisco from I Love Sewers came over the same day for a free estimate. They were on time, courteous, and professional. After quickly diagnosing the issue with our water pressure regulator, they were able to fix it within an hour on the same day! The price we paid was fair and less than two other companies that we got quotes from. We would definitely recommend I Love Sewers to our family and friends for their plumbing needs!

Benny F.

10/04/2019 12:00:00 SA

This is the best company that you will be able to find and they does the job right. Carlos know what he is doing and he will do the best job. When I told him the water back flow from the washing machine connecting to the kitchen. He knows the problems and got the solutions fix for me.

RIkkey E.

9/26/2018

Carlos came out took care of a huge headache!! He came and cleared out some back up blockage in my mainline sewer!! Definitely would recommend him he does an awesome job !!!

Edward Y.

12/22/2021

Excellent service, called one evening and Carlos came the next day and fixed our clogged toilets very quickly. Will call again for future issues.

Aaron V.

03/08/2021 12:00:00 SA

Unclog drain
We had an issue with our main line being clogged right after moving into our new home. I love sewers rooter and plumbing came out, assessed the situation and got to work right away. It ended up the main sewer pipe had cracked from a nearby tree's roots. The guys dug up and replaced the damaged pipe and recommended their sewer division to help repair the front yard. An unexpected expense, but these guys were great and helpful fixing the issue.

Joe E.

2/20/2019

Carlos sent his team out to detect a leak I found in a downstairs closet. Their investigation uncovered that it was a structural issue and not a leaking pipe. They opened up the wall to verify, provided me documentation on their findings, recommended I reach out to my HOA/insurance provider and did this all at NO CHARGE. I appreciate the honesty and professionalism this company represents. I encourage anyone that is in need of a plumber to reach out to Carlos and his team. I will definitely call them again if I have an issue. Thanks again guys.

Laura C.

03/11/2022 12:00:00 SA

Great service and fast response after regular business hours. Backed up mainline was fixed in a few minutes.

Jorge P.

2/27/2022

Sunday afternoon my wife and I were surprised by what seemed to be water dripping from under the outdoor water faucet. Being that we are first time home owners this didn't seem normal but we also had no idea the extent of this dripping. My wife was able to notice that stucco around the faucet was wet. I immediately went on Yelp without hopes of someone responding on Sunday afternoon to get an estimate. I filled out the Yelp questionnaire and he responded within 5 minutes. After talking to him and realizing he could have someone out immediately. We decided to go for it. The team was out within 30 mins of the initial call and they came ready with equipment and time to work on our issue. Our problem was actually a little more serious and urgent than we could tell so we are incredibly thankful that the team responded so fast and came out ... even on a SUNDAY.

This company does not only have great customer service but also their prices are fair. Thankful for them that they came out and helped us avoid a big issue that could have cost us thousand of dollars.

Vanessa V.

11/06/2020 12:00:00 SA

Very nice guys. Fast working and explained everything very well. Very communicative and helpful with. They fixed my kitchen sink leak very fast with an affordable price.

Matthew C.

4/24/2020

I called several places before getting a hold of this place. Many places were either closed, or couldn't come out until the next day. I needed someone at my house ASAP because sewage was coming out from my bathtub. Carlos answered my call & was at my house in less than 30 min. He explained everything thoroughly before doing anything. I'm really happy with his work & how fast he got the job done. I definitely recommend this plumbing company.

Chrissy M.

01/04/2022 12:00:00 SA

I highly recommend I Love Sewers. I had a small leak coming through my garage ceiling. Carlos was very thorough in explaining what needed to be done to find where the leak was coming from. After almost two hours of trying to find the the leak it was nowhere to be found. Lol ....(I swear I saw one) I appreciate Carlo's honesty and the professionalism of his crew.

Jerry L.

10/17/2019

Response to message quickly

Clear communication every step and every parts.

Fast and efficient service

Kelly Y.

03/06/2019 12:00:00 SA

I would like to thank Reynaldo for he's prompt and honesty. I had another plumbing company stop by and give us a quote.....but was to high and I love sewers had a cheaper price and they where able to start ASAP. My dads house had a sewer blockage somewhere down the mainline and they came on time and got the job done A mediately and finally my family were able to use bathrooms. Thank you for your loyalty and integrity guys.

James F.

5/15/2022

Woke up Sunday morning to find a leak in my garage. Called and within an hour George came out and fixed the problem! Fast and fair work!

Mike A.

8/22/2023

I called in the morning to unclog main line. Was given a window of 8-9 am . When technician arrived he assessed the situation, gave me multiple options. He unclogged the drain in less thank an hour. Very thorough, very professional , definitely recommend these plumbers.

Jonathan A.

06/07/2019 12:00:00 SA

Reynaldo and Francisco are amazing. Very funny and knowledgeable guys . They came out to help me with my backed up sewer line . They even cleaned up all the sewage on the floor. I highly recommended this company . They are quick to respond and get the job done fast . Will use again

Nidia R.

4/17/2022

My main sewer line was clogged on Easter Day. I gave the company a call and they answered immediately and asked if they do emergency plumbing. They said yes and we're at my property within 30 mins. The knowledge and worth ethic they have is wonderful. I would recommend this company the anybody. Thank you again for your services!!

Kurdt W.

6/20/2019

House got backed up and they gave my grandma a pretty good deal. Gonna call them again for sure thanks!

Arthur C.

10/27/2020

Thank you for the professional service. Called in at 5pm and only this company can fix my toilet on same day. All other companies need me to wait until the morning.

They tried to snake the toilet at first but it was not successful, then they went on the roof and finally cleared the pipe. I am happy now.

Total price: $225 cost + $75 roof access =$300

They also have the hydro-jetting service as far as I know for $850, that would be a more permanent solution for the pipe.

Jenette N.

4/29/2021

Let me start off with saying that I Love Sewers Rooter and Plumbing was very informative and knowledgeable when our bathroom pipe leaked back in February 2021. We didn't end up repiping our home since financially we couldn't afford to spend $17,000. We changed out water pressure regulator instead and Carlos did explain to us that that was only a temporary fix. In the future we absolutely still need to repipe the house.

Anyways, to help dry our home and prevent mold, we were recommended a restoration company: West Coast Services. I was told if the insurance wouldn't cover the dehumidifiers we wouldn't have to pay anything out of pocket. But we still got billed $17,376.17. I was upset and scared, West Coast Services charged us for services that they did not provide and now that we cannot pay they said they would put a lien on our home. That is terrifying.

West Coast Services website is down and I couldn't find their yelp page, so I left a horrible review on I love Sewers, thinking Carlos had lied to me about that company. But he called me and is helping me with West Coast Services right now to get the $17,376.17 waived as promised from before. I was so surprised that Carlos was helping me after I left such an awful review blaming him for recommending West Coast. I can't express how thankful I am. A lien on my home and a bill so huge is so stressful.

Carlos and I Love Sewers Rooting and Plumbing is an honest man and an honest company that helps their customers. Don't be afraid to ask for help if someone they recommended is suddenly not keeping their promise. Because Carlos is a man of his word and he will help you. I am so grateful and thankful. You can't even imagine the relief I am feeling right now.

A B.

12/18/2020

Excellent job! They even went out of the way to replace my shower faucet in the design I wanted. Very nice guys (affordable prices) and I'm loving the shower now. Other companies were saying they were available days from now and I don't have time for that when I only have 1 shower in the house. This company is awesome! A+ in my book.

Ivan D.

09/06/2019 12:00:00 SA

I Love Sewers came out promptly and serviced one of my restaurants. We had toilet issues and we had a different company come out twice in a week and charged us an Arm and A leg.
We called Rey and Carlos to come check it out and right away they gave us the best solutions and we will love to have them service all of our restaurants!
They are great honest guys who are here to build a relationship which is hard to find now a days.

Thanks you guys!

Curtis M.

06/11/2020 12:00:00 SA

Great job! Rapid response! Came out and got the job completed within 2 hours. Very professional and efficient!

jamie y.

1/23/2022

We had a leak in our ceiling on the first floor of a 2 story home so we knew it had to be a plumbing issue. Carlos and team were able to come out within hours of a call, on a Sunday to help assess the situation and make the repairs same day.

Him and his team were prompt and very professional. They helped us move very quickly to address our leak/plumbing issues. We're very grateful for them and would definitely recommend.

Jose L.

10/31/2020

So I just purchased my home and found out last minute that my main water line from the city to my house had broken. Just moving in and with no water. That was not how I wanted to start off on our new home. Called home warranty and insurance which said good luck we cant help. I had to get a plummer but in a new town, who could I trust? I wanted to support a local mom and pop shop so I searched for help on Google. Looked up replacing water main line and I Love Sewers popped up. I called and they picked up right away. I explained the situation and they knew exactly what to do. Made a phone appointment with the owner Carlos and he showed up exactly on time. I never write a review for anything but Carlos and his crew at I Love Sewers are amazing. Great service great price and makes you feel at ease that the job will get done the correct way. The crew are very clean and professional. Their equipment is top of the line and they can do pretty much anything required to get the job done. Carlos is the new Sheriff in town when it comes to plumbing. I highly recommend him to anybody caught in a plumbing crisis. BTW they completed the job that same night which is today 10-31-2020. What a great crew and stayed positive working on Halloween!

Nathan T.

3/20/2022

Great service, very informative and prompt arrival, came quickly on a Sunday afternoon and did a great job.

Rachel S.

01/05/2020 12:00:00 SA

Carlos and Eddie came and hydro jetted our clogged drain. Showed up quickly and were very thorough in explaining our options. Also gave us a quote and explained the sounds our water heater is making.

Joshley N.

03/08/2019 12:00:00 SA

Carlos was on time and really figured out what was wrong with my plumbing. He was able to clean it out and unclog my sink. Very fast work and great price.

David G.

12/14/2018

These guys are real Pros at plumbing. They cleared a clogged sewage pipe with their high tech equipment with ease and charge a very fair price. Fast response time and professional work. Highly Recommended!!

Simon L.

8/14/2023

Thank you Carlos and his team for coming to our house and worked overnight to replace some of the sewer pipes. It's a big job and they definitely equipped with the right equipments.

Howard Y.

1/15/2020

Had a leak in our house on new years eve. I was desperately calling every plumber in my area, until I found Sewer Specialties. Carlos was very accommodating and was able to have someone come out within the hour. The leak was repaired and I was able to enjoy the holiday. Thank you Carlos and your team. Definitely would use and recommend your company again.

Rich S.

5/19/2022

Had a great experience with your amazing service! I never seen such professional people in my life. Everything sophisticated was made simple by your team. They took a big problem and solved it is the most professional and timely manner. Thank very much!!!

Christie C.

10/08/2019 12:00:00 SA

In February of 2019, we had a clogged master bathroom toilet that backed up all the way into our shower when we over-plunged it! This happened late in the evening and we were afraid of having to smell the toxic mess all night. Luckily, we called I Love Sewers and Carlos and his crew came out right away! They couldn't put the snake down because we had tried Drano. [Tip: Do NOT put Drano down your toilet, because a snake will not be able to go down the pipes with it!] So they worked hard to hydro-jet it and burst through the mess of hair and toilet paper. The guys were very friendly, knowledgeable, and professional!

Then again, in August, the same toilet backed up again. This time, we had clog due to flushed tampons. [Tip #2: Never flush tampons!] We were getting tired of clogged toilets so we had Carlos and his team install a clean-out once and for all so that we could have easier access to the pipes. This saved us from having to take off the toilet. The crew did a great job, even repatching the wall. It cost us quite a bit, but we felt it was worth it!

Then yet again, just last week, the toilet clogged again. We felt so discouraged that this keeps happening! No other toilet in the house gives us problems. Carlos and his crew of about 3 guys (including Francisco who had come before) came over right away to check it out through the clean-out (boy, are we glad we installed the clean-out! It was so worth it!) and cleared the mess without charging us, since they had just come only a few months ago. That was very gracious and generous of them, since they still had to work extra hard to clear the blockage with the hydrojet and snake. We were so grateful! Carlos said he wanted to take care of us, being his loyal customers, and indeed we will forever be!

They took the camera down there and also determined that our builder had skimped on the piping and had installed a length of cast iron piping that narrowed to only 2 inches wide and had corroded badly. Therefore, everything was getting caught. So Carlos gave us good tips on how not to have a recurrence, including multiple flushes, catching all the hair in the shower, and using less TP. He seemed to really care about us and our house. He also came downstairs and checked for any water damage that had appeared along the ceiling seams and walls. He was very courteous, even asking for permission to take a call while we were talking.

Hopefully, this will never happen again, although we feel confident that any problem can be solved with I Love Sewers. They always do a great job and we feel we are in good hands, despite having a faulty sewer system. Overall, the crew was very professional, friendly, and even light-hearted and humorous. Would definitely call them again for any and all of our plumbing needs, as well as recommend them to family and friends!

[One more tip: Provide shoe covers for the crew, because it will get dirty and you don't want the mess getting traipsed through the house!] The crew did help to clean up the immediate bathroom area by wiping it down with their towels, so I was grateful.

Jorge V.

03/07/2020 12:00:00 SA

Carlos and his crew attended to my gas leak quickly and repaired it on the spot. Thank you for the quick response. You guys are awesome.

Steven T.

5/25/2022

Best service in town! did an inspection and had my own false alarm. However Carlos and his team came w/ large large equipment ready to do some work. Upon inspection they realize that the problem is a lot less complicated and can be assess quickly.

Not only I LOVE SEWERS came through, they charge me for fair and reasonable amount (especially during this surge in pricing) despite they brought extra equipments!

I cannot thank them enough for their hard work and honesty.
They have gained a loyal customer!

Ruben G.

6/24/2021

I want to Thank Carlos and his Company for coming to the rescue of and emergency water overflow coming from my restroom. I called in the morning and explained the situation and although he had several jobs going on he assured me he would be out to take care of it as soon as possible personally and he did within an hour. Once here he examined the source of the overflow and began to minimize any further damage. I want to thank him for the excellent customer service he has provided.

Stacy K.

5/24/2022

Where do I begin with how amazing Carlos and his plumming services company was and still continues to be for us. Right off the bat when I googled for a plumber near Whittier, I love Sewers Rooter and Plumbing services was first to respond to me in the Yelp app, now I know why Yelp is popular. I don't really use it even though I know I should, but because of their company, I am going to start using Yelp and continue to give business like his a chance. Because of this company and their service and amazing prices, I will only bring using his plumbing services from now on. I will be spreading the word to my family and friends who are in need of any sewer issues. But to also just to let them know how amazing his team was. But when I needed someone for my backed up sewer issue, Carlos company was the first to respond to me within minutes. I couldn't believe it, then he called and said he would come out that day, and sure enough when he showed up, it did not matter how late they worked. They completed the fix and issue that day. I want to thank him and his company for his loyalty and even now when I call or text to let him know how everything is still working, he is quick to pick up the phone and call me. It takes a lot for us to trust someone, and i instantly trusted him and connected with him because he spoke nothing but the truth and gave me and my husband options. He did not just lie or give false information, he took the time to show us what he was doing and why he had to put cameras and showed us where the root of the problem was for our home. He saved us on money and helped us get a hold of our insurance in a situation like this and we are forever grateful for it. We learned so much and for my husband and myself to feel safe and like we have a friend who can help us understand the type of issue that happened at our home, we can not thank him enough. We want everyone to use his company and trust that you are in good hands. Carlos lets you know how he has been doing this for years with his father and now that he has his own business he understands and wants to help whoever he can and give a good reasonable price in order to get your home and sewer working and continuing to work so that way you can enjoy and live in your home in peace with good work that was done. Then if something were to ever go wrong, he has an amazing Warranty and said he would come back and fix it personally and its covered. Thank you Carlos, we appreciate all you did for us and all the recommendations you helped us with and for just being honest and now becoming someone we can trust.

Tony D.

07/03/2022 12:00:00 SA

My wife and I had the BEST Experience and want to say THANK YOU to Carlos and his team. Thank god for the fast and professional service that I love Sewers provided because it really looked like our 4th of July weekend was gonna be Crap (literally) Spoke to Carlos and explained the situation , even though he shared that he was on vacation with his family , he personally made sure that I got an appointment scheduled THE SAME DAY! I could not be more grateful for the personal touch that Carlos and his staff provided. Not only did they come out the same day , BUT was able to identify the problem (old almost outdated plumbing from previous owner) AND get it fixed the same day. AGAIN look no further for an experienced outfit who cares and sure as hell knows what they are doing. Thanks again I LOVE SEWERS and Carlos :) god bless America.

Duke N.

2/19/2020

I had a water leak issue at my home and gave them a call for an estimate and they were very quick to answer. They arrived on time as they say they will and their service was very friendly and professional. They clean up the mess very well and most definitely I would highly recommend them to anyone who need a plumber.

Misty Forest Msn R.

7/22/2021

One of my apartments had a 'soft clog' in the toilet, it flooded the master bedroom and bathroom, then proceeded to the apartment below where major damage occurred. Carlos was able to arrive within the hour, remove the clog and help me to file a claim with the insurance. I appreciated his extra effort and professionalism.

E G.

2/26/2020

I can confirm that all the 5 star reviews are accurate. I Love Sewers responds quickly and with upfront pricing after inspection. Carlos is so knowledgeable and quick when evaluating the situation. It has been a very positive experience dealing with anyone at I Love Sewers.

If you have ever dealt with a bad contractor / plumber call I Love Sewers and it will be awesome.

Gissele C.

3/26/2022

When we needed them the most they were here to save the day! Thank you a ton for the fast service!

Liz Z.

12/01/2019 12:00:00 SA

Carlos the owner gave me a quote over the phone, and told me he would be at my house with 30 minutes. And 30 minutes later he was here, took care of the problem right away. Would definitely reccomend him to anyone. Great service!

Jessica O.

07/12/2020 12:00:00 SA

I have never really needed the services of professional plumbers before. Typically, my dad knows someone, who knows someone who knows some plumbing and you hope for the best. Well, this was definitely not the case for me tonight! My bathroom was overflowing, such a mess, stressed out/overwhelmed, of course this WOULD happen during a pandemic and on a Sunday night. I did a quick search on yelp for 24 hour plumbing service and decided on I Love Sewers. Carlos picked up my call and within 45 minutes started working on the issue. He and Cristian arrived, identified the problem, proposed several course of actions for us to decide on (all with pros and cons), and more importantly, he kept it real. All the equipment is high tech and modern. This is not your dad's plumber! Super professional, never condescending, and approachable. 60 minutes and DONE. Carlos and Cristian saved the freaking day! If you ever find yourselves in such situation, give them a call!

A T.

4/20/2021

Wonderful experience. After having multiple bad experiences trying to get a plumber to fix our sewer problems we came across I Love Sewers. We called for an estimate in the late afternoon and they came out the next morning. Carlos ran a camera to check the line and it turns out we needed to replace the sewer. Carlos explained the options that were available and explained the pros and cons of each option. Once we decided on an option Carlos and his team got right to work. Unfortunately, we ran into several unforeseen problems along the way, not because of anything Carlos' team did but because of the way our previous plumbing was set up. At every obstacle Carlos came to us and explained the problems and what our options were to overcome them. Carlos and his team never gave up despite all the obstacles and did everything they could to work through the problems while keeping the costs and disruption to the home to a minimum. Great communication, friendly and professional staff, would definitely recommend this company.

C B.

07/06/2020 12:00:00 SA

Oh my God I can't believe this happened to me this was horrible I woke up in the morning and my entire bathroom floor was flooded I called U love Sewers and they came right out. Water leak stopped but I have water damage all through my all throughout my floors and need to replumb entire bathroom.

Bertha G.

5/23/2023

It looks like my original review was removed because I gave it a bad review. I guess the company owner Carlos was upset by my 1star review. Would not recommend this company to anyone. I called them to fix my plugged up toilet. Before anyone told me about the cost, his crew was on my roof and had unplugged it. I went outside and Carlos told me it was $400.00!! I had a similar problem a year before and the plumber did the same thing and only charged me $85.00!! Reaped off!! I regret having called this company!! I should have NOT paid him!

UPDATE
Carlos apologized for his mistake of not asking me if I wanted the job done and what it would cost me , first. I accept his apology . He was gracious enough to return my money in person, although I didn't ask for it. I hope this issue is resolved and I wish him continued success in his plumbing business.

S A.

09/12/2020 12:00:00 SA

On a Saturday morning our water pipes were going bonkers clanging and banging and I didn't know if I had to keep my water shut off the entire weekend. I called Carlos that same day and he told me his first available day was Thursday but heard the urgency of my situation and said he'd swing by at the end of his workday.

My dad's friend ended up coming by before Carlos and fixed the problem. I called Carlos to cancel but feel so fortunate that people like him are so generous with their time. Thank you, Carlos.

Renee L.

07/11/2021 12:00:00 SA

My parents had a blockage and needed someone to come out ASAP on a Saturday. I found them on Yelp and called the number. Carlos picked up immediately. He provided a quote and said he could be there in an hour. His team performed a camera inspection and figured out that it was more than just a block but a collapsed pipe. After patiently explaining the situation and answering all of our questions, my parents agreed to change their pipes. His team worked through the day and was able to finish 99% of the job that same day. The only reason they stopped was because it was too late to continue patching the dirt back to the yard. They were literally there from 1130am until almost midnight with only a one hour lunch at 330pm!!

More than their professional knowledge, what really impressed me was their passion and enthusiasm for what they do. Carlos was very knowledgeable and his employees had an amazing attitude. I am so grateful for their help and cannot recommend them enough!

Jacob M.

07/03/2021 12:00:00 SA

Great service!! They got here in an hour and took care of everything! They also helped us with kitchen restoration!

Alex M.

9/14/2022

Our toilet was not working properly (clogged up and didn't flush correctly). I called two other plumbers after I tried to fix it myself. I did not get a call back from either plumber. I found on Yelp and called I Love Sewers and they answered me right away. We set up an appointment and they were at my home in about an hour. Jesus did a thorough inspection using cameras and finding the clog and unclogging it. Unfortunately, after further inspection and a fair estimate my sewer line had to be replaced. Jesus and crew where here on time the next day and replaced the 50+ old damage sewer line and added a new clean out. Prompt, clean, professional service, and fair pricing. I highly recommend I Love Sewers Jesus and his team.

Alex M.
Whittier

Maura E.

2/19/2022

My mother's toilet was over flowing.... I did research on Plumber services on Yelp . I happened to find a company named I love sewers . I requested a quote over the phone and arrived under one hour

Eric G.

03/07/2022 12:00:00 SA

Professional and prompt! Carlos is an expert! He and his crew assessed the blockage efficiently. His prices are very reasonable. He is also patient and kind to explain the problem for us non-experts.

Hit these guys up. They will take good care of you!

Josh Ba3 B.

03/11/2022 12:00:00 SA

super efficient service, great customer service and reliable
very professional and quick service!

Diana H.

7/13/2022

TL;DR: Carlos and his team are responsive, efficient, and great value

My toilet over flooded in the morning and almost flooded far into my kitchen, I found I Love Sewers on Yelp and immediately gave them a call. They picked up immediately and Carlos helped walk me through the process and he was so reassuring. I was definitely panicked and stressed out, but he was so calm and patient, which was exactly what I needed.

He and his team arrived within an hour and was able to quickly identify the blockage and clear it. Carlos also helped me contact a restoration company to come clean up the damage inside the house.

I definitely recommend contacting I Love Sewers especially for any emergencies.

Phil K.

8/14/2018

I love Sewers are a life saver!!!
We Had a backed up sewer line at our house and we called Multiple plumbers / Router company's
out and spending Tons of money! and were still having problems. But then Thankfully we Called
( I Love Sewers ) and they came out and on time
And found the issue within Minuets! and took care of the issue the same day! And we're very Nice & professional!! I highly Recommend I Love Sewers
to anyone who wants the job down right the first time!

Rebecca S.

12/29/2019

7:30 AM on football Sunday and our main clean out drain was backed up. After calling 4 other companies this company was the only one where a live person answered the phone, gave us a quote and had a technician out within 60 minutes. The 4 other companies either went to voicemail or had a an answering g service. We didn't have time for that as we were having friends over for football and needed our toilets to work properly. Two
men showed up, clean, professional and thorough. When snaking the drain didn't work they used a hydro jet and eventually got in unclogged. I would 100% recommend this company! Thank you guys!

Fernando G.

7/21/2021

Carlos is absolutely the best. We called him about one of our buildings having a back up. He answered promptly, said he'd be here in 2 hours, and sure enough he was here an hour and half. He arrived ready to fix our issues, in style btw(awesome looking service vehicles) and took care of the issue immediately. Definitely one of the best plumbers around, we became friends shortly after. He keeps in touch, and genuinely cares.

Wallis W.

7/16/2020

I had the specialist came to find out why my toilet flushing down slow. They fixed it the first time but it happen again days later. They are nice enough to come back the second time to dig out the the root cause of it with a huge discount. They are life saver. Strongly suggest them to you all.

Michael D.

10/22/2019

I Love Sewers had a great response time, they came out to us in under an hour from calling them! Very professional and easy to talk to, Carlos seemed to know what the issue was immediately after describing our problem to him.
If you're hesitant to seek a plumber or plumbing service, dont hesitate to call these guys! Don't try to DIY and further damage your plumbing.

Antonio Q.

3/21/2019

After waiting two days for a plumbing company that never showed up to fix my sink I told my boss about my problem and he told me about I love sewers and how professional they were. I called them to see if they could fix my sink and yes They are very professional and fast I really like how they were explaining me what they were doing and how to prevent that from happening again. Thank you so much Carlos

Yadira J.

08/12/2020 12:00:00 SA

I had a late night emergency situation at our home. Thankfully I Love Sewers answered my call and was super fast in responding and arriving to the home. They communicated everything throughout the process. I highly recommend them.

Monique M.

8/28/2023

I had a pipe burst literally out of no where while I was working from home today and I called Carlos and he was able to immediately come out and help me fix the issue. He was very kind and knew a lot. He helped me with so much. I was so panicked because I haven't ever had something like this happen to me but he he was able calm my nerves and very quickly helped to fix the issue. Having your house flood completely out of no where was super stressful but I'm so glad that I reached out to Carlos for help!! Thank you so much!!

Maya S.

8/19/2020

Finding a plumbing company through Yelp is a hit or miss but we're glad we found I Love Sewers. Carlos and his crew were awesome! We needed someone to come out to the house as soon as possible because there was a backup in our sewage and it started coming out from our bathtub. We called them on Sunday at 5.30 pm and they were here at 7 pm. We specifically requested them to use camera to see what is going on and they agreed. They showed us what the problem was and explained all the work that need to be done in details - this was almost 10 pm. We agreed for them to do the work and they showed up ready for work the next morning. The entire team were professional and polite. They fixed everything and cleaned up the place - when I say clean up the place, they really cleaned up the entire area they worked on and they stepped on. Carlos went above and beyond to make sure we were happy and everything is done properly. I would definitely recommend this company.

Vince S.

10/30/2018

These guys are legit! We had a major blockage and Carlos and his team worked tirelessly throughout the day and late into the evening to clear it on a Sunday! Carlos informed me ever step of the way on what they were doing and showed me video of where the issue was. Definitely won't hesitate to contact them again for any plumbing related work.

Leonard T.

2/23/2019

Quick and efficient service! Cleared our church drain! Courteous and professional and friendly.

RaeJean M.

12/01/2019 12:00:00 SA

Honest, straightforward and friendly is what you will get when you call I love Sewers Rooter and Plumping. Had an emergency on a Sunday morning and when most places are closed or wanting to set up an appointment in 4-5 hours, Carlos and his crew were here in 30 minutes. Beyond grateful and please with their honesty and work. They will forever be my only choice if I have an issue. Thank You!!!!

Howard T.

12/11/2018 12:00:00 SA

Had a pin size hole on my copper pipe that needed repair. I called ILS and they came within 15minutes. They gave me an overview on what needed to be done. It was an emergency call so expect to pay a premium. Of course there's a shock to the cost but overall I thought it was fair and simply it was an emergency.

Good service and good work. Overall satisfied and would use them again.

Albert S.

04/08/2023 12:00:00 SA

I had a major plumbing problem early in the morning. Did some quick research and found Carlos and Juan from I love sewers . One of the best decisions I've made as a homeowner. They responded immediately, and had someone working on my house within a few hours. The owner personally came to my house, explained everything thoroughly and priced everything fairly. Great warranty as well. I rarely recommend and or leave reviews. But they were well deserving and I was extremely impressed. Great job guys, keep up the work. Thank you so much again.

Elizabeth R.

12/16/2018

Thank you Eusebio and Francisco for saving my day!! I'm so happy that this team was able to come by on a Sunday just 1 hour after I called. They were really quick to fix a backed up toilet and also made sure that there wasn't a bigger problem and I also must add that most importantly they were very reasonable $$$. I called aprox. 6 other pluming companies and were almost double the cost. I will definitely keep these guys on call for my plumbing needs. A+ 5 stars

Arthur L.

08/05/2020 12:00:00 SA

Had a another problem with sewage coming back up, shot a text to Carlos at an insane hour (330am) and he still answered. Offered to come back rejet the pipes and make sure we were set and cleaned up. Excellent customer care and response times, he really looks out for his customers.

Emmanuel J.

10/29/2021

Carlos and his team were awesome. We had emergency services that needed to be addressed and he was able to come out and fix the problem same day.

Jaime H.

05/03/2019 12:00:00 SA

Great work I had this company come by early this year sometime on mid March. They repair a section of a mainline sewage pipe. Today they're back and started work to finished the rest of the lining of the sleeve known as pipe liner. I highly recommend Carlos and he's crew. Thank you very much guys, great work l.

Steven L.

06/09/2020 12:00:00 SA

We called Carlos due to a leak. He was straight forward about the problem and helped us through the process. He explained step by step what would need to happen and gave the option of doing it. If you want someone that will tell you how it is with some humor this is the place to go.

Paige C.

09/11/2019 12:00:00 SA

Carlos, Francisco and Cole came to repair our leaky pipe. They were very kind and affordable and able to repair the leak the same day! We are SO HAPPY with this company and will definitely be using them again in the future! Thank you!

Tuong T.

11/03/2021 12:00:00 SA

Had a water leak on my floor and called Carlos. He arrived within the hour. He did a water test and found a burst line. Gave me all the options for repair and quickly fixed the issue at a reasonable price. Carlos was very honest and I appreciated all the options that he provided. Best of all, he wasn't pushy at all. Just laid out all my options and let me decided. I would highly recommend Carlos to anyone with any plumbing or water leakage issues.

Stephen T.

11/12/2020 12:00:00 SA

Had a main sewer line clog and called Carlos and his team out to snake the line. They were here within 30 mins. Carlos is very straightforward and recommended doing a hydro jet on the main sewer line to try and get rid of any roots that grew in the lines. Carlos did an excellent job explaining what was needed.

Yvonne C.

6/26/2022

Mark came out late night on a weekend and quickly diagnosed the problem for us. Very good!

Osvaldo E.

8/18/2023

I have used them in the last six months for three different jobs: drain installation, front yard clean out access and sewer replacement, and fixing an emergency sewer leak problem. And they are awesome so far! Carlos, Aaron , Erik have been very skilled plumbers. The ladies running the office have been extremely courteous and helpful . Their prices have been very fair, which has been a refreshing change from the price gouging plumbing company I had the misfortune to use previously. I recommend them highly.

Phoebe P.

09/10/2019 12:00:00 SA

Nice job, and nice people. Save me a lot money. Thank you guys very much. I called them and they showed up under 30 minutes as promised.

dee r.

1/25/2021

received great customer service. Services were explained thoroughly. I would recommend sewers rooter and plumbing.

Kevin T.

11/02/2019 12:00:00 SA

Appreciate Carlos's fast response time to my houses plumbing issue.
He was able to give me a quote on the spot and get the work done that day. He was professional and very reasonable price for the work done. I would not only recommend him, but use him again!

Lisa D.

3/26/2020

It was 8:30pm on Wednesday night. CV-19 is all we're hearing about until our bathroom sinks decide now is a great time to stop draining :( . I jump on YELP and the search is on. Fortunately, I came across I Love sewers who had great ratings. I sent Carlos a txt and within minutes he responded and we set up a time for the following morning. His guys showed up at our scheduled time, went right to work and finished in less than 1 hour. The price was great and we have peace of mind knowing all is well again with our plumbing. Very professional, they didn't make a mess and they fixed our problem. We will refer friends & family and use them again when needed. Customer service is top notch. Thank you Carlos and guys for taking care of business with great professionalism ;)
Stay Healthy

Rachel F.

12/20/2018

I had an emergency with my plumbing and I Love Sewers came and fixed it promptly! Very grateful. Would recommend

Toribio R.

08/02/2018 12:00:00 SA

I will be calling this company back to clear any of my drains. As I was driving I saw one of their vans driving aside me and notice a $39 dollar drain cleaning price. I was very impressed I couldn't belief how cheap it was. I will let my friends and family know about I love sewers.

Michael E.

7/21/2019

Thanks Carlos, your crew lead by Reynaldo did a great job in finding and fixing a major plumbing and dishwasher problem.
I highly recommend ' I love sewers rooter'
to anyone with plumbing issues!
There affordable and efficient!

Ardee L.

01/10/2021 12:00:00 SA

Jacob, Joseph, Jose, Eric were very trustworthy and confident about their work. Those are the characteristics that homeowners would appreciate seeing in the people who do their plumbing. I was lucky to have them come two days earlier than the scheduled date and fix my toilet leakage on the same day.

Brian G.

1/30/2021

Carlos did an amazing job to help clear the blockage. Would recommend for sure. Was very informative and helpful.

Rosy N.

06/11/2020 12:00:00 SA

SO I called this place...because their outstanding yelp reviews.....I spoke w Carlos early in am...regarding my plumbing issue....very professionally informed me he was swamped w calls....he called back....i told him my issue .... and urgency of so......later, he called me to inform me they'd be running a lil late....when he showed actually on time.....very professional ...and immediately assisted me w information and set up work for tomorrow !! I'm impressed w his professionalism.....since im a single mom....that i feel most contractors are out there to just get my $$....he explained and wasn't pushy about either......definitely recommend CARLOS ....you are one loyal down to earth dude!!!!!

Hazel T.

02/08/2022 12:00:00 SA

Highly recommend they came under an hour to my home and clear drain. Spoke to Carlos and took care of me and my family rite alway. 24 seven Company

Leslie S.

3/25/2019

I needed a plumber in a hurry to check out leak under my kitchen sink. When I called someone answered and told me they would have someone at my house in an hour. Reynaldo and Francisco showed up in less than an hour and quickly diagnosed the problem. Instead of automatically charging me their base rate to fix the problem, they gave me an honest answer. I don't know anything about plumbing so they could've easily told me that they needed to do such and such and charged me for it and since I was in a bind, I would've paid it. But instead they told me that all I needed was a $10 part from Home Depot and it could easily be fixed by my husband. A quick response and an honest answers wins my vote for great customer service. I will definitely call these guys again when I need a plumber! I'm sure the quality of their work is as great as the quality of their people.

Sher G.

12/30/2018

Great customer service. Very professional. Came out and took care of our plumbing issue immediately on a Sunday
We will remember Carlos and will be calling next time

Lisa M.

01/12/2020 12:00:00 SA

My sewer problems started on NY Eve. Carlos responed quickly after I reached out. He's a walking plumbing encyclopedia, which is what you want when it comes to your home. He explained every step of the process and he and his crew worked tireless to get my line done on NEW YEAR'S EVE!! Thank you!

Kwong K.

3/13/2019

Amazing customer service,faster and killed, the price is friendly,one time my house toilet pipes was broken,the whole house was all water,he worked so fast to clean all the water up n fixed everything in half hour,I'm so thankful to him!thanks so much Carlos

Alberto A.

2/18/2022

I had a clog in my toilet and I called and within a few hours they were here! Finished the job promptly and made sure I had all my questions answered, I will be referring all my friends! Thanks Carlos

George H.

4/17/2021

Carlos and Jose really did come through and saved me. Got home late from work only to come back to backed up showers and toilets. Came in less than an hour and fixed it.

Eric P.

10/25/2021

We had a sewage backlog, it was a late Saturday night and they answered my text and phone calls right away.

The owner was understanding and knew what to do right away and offered different options and came out early to get everything fixed before anyone came aroun.

Our second time calling them and they were quick this time around also

Price is bit more compared to other plumbers but reliability and quality is more important in my opinion.

Worth your time to try these guys

David M.

8/19/2021

We had water damage in our home one night and after searching through Yelp, we found Carlos and gave him a call. When he came out, he was very professional and knowledgeable on the type of damages we were dealing with. He had a moisture reader and was able to identify all affected areas and let us know the damage was bigger than we anticipated. He assured us everything would be fine and gave us words of encouragement to get through the stressful process. He made sure to explain to us exactly what he was doing and always asked for permission to move forward on the job.

Carlos received incoming calls from his clients during his time with us and always took the time to help them while still being attentive to us. We could tell he genuinely loves his job and cares for all of his clients. He was very professional and went way above and beyond and we couldn't be happier with the work Carlos has done!

Kevin L.

07/05/2021 12:00:00 SA

Carlos and his partner arrived on time and were very helpful in explaining the issue that we were having. He throughly explained what we needed to fix our problem. Turns out our issue requires a lot more work and he encouraged us to get a second opinion. I would highly recommend his service.

May C.

8/19/2021

I rarely write reviews but I wanted to take the time to acknowledge Carlos for the care he provided to me and my home. When I called him for a plumbing issue in my home, he picked up the phone immediately.

He was able to identify my plumbing issue quickly but did not just write me a bill and call it a day. He took the time to inspect the issue to determine the root cause. Carlos was professional and explained each step in detail. It's rare to find someone so knowledgeable and equipped. He was also very efficient and had all the necessary tools in his large truck. He reviewed and discussed options with me so that I could feel comfortable with the financial aspects of the work that needed to be done in my home.

Carlos' mission is to take care of his customers. He always made me feel better when I was feeling overwhelmed. He made jokes and put me at ease. I never realized how many homes flood a day after hearing how many other calls he was receiving. I respect his hustle for taking calls at 2am.

When it was determined that my house was inhabitable, I struggled to find a pet-friendly hotel option on last minute weekend notice. Carlos extended his hospitality to me-- offering to let my family and dog stay in his RV. Talk about above and beyond service! Luckily I found a hotel but it felt reassuring to know that he sympathized with my situation and did not want to bring me additional stress.

In addition, Carlos is super intuitive and remembered comments I made previously about other issues I had in my home. He didn't have to do this but he even took the time to look at those other issues. Carlos is so well-rounded and experienced. You can tell he's been doing this for a long time and how much he loves his job. I would highly recommend I Love Sewers to all my friends and family.

Francisco M.

01/12/2019 12:00:00 SA

great costumer service i will be contacting them for my future repipe of my house. i called i love sewers yesterday for a mainline backup. technicians showed up on time clear blockage with sewer snake and got me and my family up and running to use bathrooms again thank you very much reynaldo and francisco.

Jeremy R.

05/07/2018 12:00:00 SA

Contacted I love sewers plumbing business because My washer machine was backing up. Technician came over to my house inspected the problem and they recommend that you hydro jet The line within 10 minutes they cleared it and give me a six month warranty at no charge if they have to come back thanks guys. I highly recommend their services very clean they even put on a plastic shield on boots before they walked in to not dirty floor.

Regina I.

09/10/2020 12:00:00 SA

We had just moved into our house when we got a terrible sewer backup into our home. It was late on Saturday night and LUCKILY I found Carlos and his team on yelp!! They were finishing up another job and got to us as soon as they could. His has such excellent experience in this field that he immediately knew that just snaking the drain wouldn't be enough. He advised us it would be best to send a camera down down the plumbing- which was more expensive BUT SO WORTH IT! He showed us on the video monitor what he had suspected. Roots had broken through our pipes and the pipes were starting to collapse. This was my worst nightmare because I knew this was going to be expensive. However, I feel so fortunate that Carlos and his team were the ones we called. He discussed various options and was so understanding of our financial situation. He is honest, caring and a man of his word! He is so wonderful, that he found out our toilet wasn't working and offered to fix it at no extra charge!! A team member, Eusebio, was also great! He worked really hard in those trenches in 110 degree weather and returned the next day to fill the holes and repair our toilet! When we told Carlos how our moving company broke our table he offered to give us a really nice one he had since he just finished remodeling his house and bought a different one. Carlos truely goes above and beyond!! I HIGHLY recommend him for all your plumbing needs AND if you're going to buy a house you have to use the camera services he offers during the time of home inspection to be sure you don't make the same mistake we did.

Flora R.

10/17/2021

Great company to use especially when you have an emergency. I was in urgent need of a plumber due to bathroom pipes backed up. Within less than an hour, I Love Sewers was at my door with all the equipment needed to fix the problem. They were fast and efficient along with great pricing. I would definitely use them again.

Derek H.

07/08/2020 12:00:00 SA

Used them to do a sewer line Vídeo inspection on a property in Hacienda Heights. They were very professional, arrived on time, and knowledge. I worked with Carlos and he was able to inspect the line through the roof and showed a clear video of what is going on. Would definitely use again!

Jeffrey L.

4/22/2020

I contacted Carlos around 8:30pm and he got back to me right away. Within 30 mins, he was at my location. Carlos was very informative in explaining to me the problems and the solutions. He was very patient while we decided how to best resolve the issue. He noted they could get the clog opened up but there was a greater issue with the impacted broken pipe. He cleared up the clog, but it go backed up again a few days later. Carlos came out to solve the issue, free of charge. But again mention we need to dig out the ground and get the pipe looked at. Overall, I am grateful Carlos was truthful about the situation so we could determine how to proceed. Thank you!

David L.

02/01/2022 12:00:00 SA

I have my main sewer line hydro pressure drain today. The owner explained the steps and options to me very clearly and professionally. Showed me where the problem was from the camera and what is the best option to fix it. I would recommend their service.

Evelyn G.

3/26/2019

If you're in need of plumbing, I Love Sewers is the place to call. Great team, amazing job done. They're very professional and honest people. I would definitely recommend their services to family members, friends, and people in my community.

Hector O.

12/18/2020

I would like to thank Carlos for his prompt response to our sewer line emergency. He was professional and courteous. He explained the problem in detail and fixed it quickly. I would recommend his company's services.

Wilson Y.

6/13/2021

We were having plumbing issue on our toilets. I love sewer rooter was the first appeared on my research on Yelp. I am glad I found them. Carlos the owner he is very profeessional and knowledgeable. He diagnosed and located the section with issue and as quick as 10-15 mins he resolved the issue. Their equipment is very high tech and updated. I high recommended their service to anyone.

Yeraldi D.

07/02/2021 12:00:00 SA

I really appreciate they're work!!
they did a really good job thank you guys we appreciate.

Jia S.

5/23/2019

Awsome service. Clean out kitchen clog $39. Show up on time. Clean work. Professional! Highly recommended. Thank you !

Crystal T.

1/18/2023

Carlos really helped us out. I'm renting and our toilet clogged and water started coming out of ceiling below the toilet. We weren't able to unclog it ourselves. He answered my late night call and was completely transparent with us. We wanted it to be fixed the same night (since we couldn't use the toilets or sinks), but it turned out it to be a bigger problem than we thought. He came out the next morning and was able to unclog our pipes and let us know the issue. He was very responsive and informed my landlord of everything. Would definitely recommend

Robert D.

6/17/2020

We had an emergency last night at 10pm. We were told they would be here in an hour and they showed up in 35 minutes! Worked efficiently, they were very friendly and helpful and completely took care of our drainage issue and then some. After they got on the roof to unclog, they went under the house to thoroughly explain to us what was causing the problem. I could not be happier with the service. Thank you sooooo much!!!!!

Scott T.

3/27/2022

I have a bar that's open until 2am. From time to time the main sewer line gets backed up down the way from me and we get flooded. It figures that it happened late on a Sunday night. I called over 10 places that didn't have anyone working. These guys came out quickly and saved us. Thanks again.

Adrianna C.

12/26/2021

Carlos and his team were great communicators, professional, and reliable. The two technicians, Jose and Junior, were friendly and efficient. I would greatly recommend I Love Sewers for your residential plumbing needs and will use them in future.

Arturo C.

04/03/2021 12:00:00 SA

These guys are experienced; organized; on time; the communication is terrific; and they are efficient. The work they do is outstanding. Carlos is the best. He is our technician; very professional and personable. I won't use anyone else for this home. --- UPDATE april 2021 We have used them three times in the past few years; the latest yesterday. Let me say that their communication was excellent; that the service technician was very capable (Carlos); and that the service they performed was outstanding. Their bill was reasonable for the work done; their advice was outstanding; and we will use them again. What did we have done? We had a sewer main repair and removed and we had work done ; and all the plumbing under the home was checked, tied off, and repaired. 100% satisfied with these folks and especially with Eric who we will request perform needed services in the future. While we appreciate I love sewers rooter and plumbing and the work they do, when it comes to plumbing issues, we hire professionals; like I love sewers.

Liz R.

01/11/2019 12:00:00 SA

I GIVE I LOVE SEWERS 10 STARS! Carlos was extremely helpful and came to our rescue immediately! We had a midnight emergency and he made sure we got our leaking water heater taken care of immediately! Customer service doesn't get any better than this! Putting our minds at ease during a stressful situation. Professional, prompt and courteous! We had technician Ronoldo come and check the water heater in the a.m. and again prompt and professional! He called to let me know he was on his way and arrived within 10 mins. Very knowledgeable and courteous. They are local for us so that's advantage! We will definitely recommend them to all of our neighbors, family and friends! Reliable and reasonable! I can't thank you enough. We will ALWAYS call you for any future needs, service and maintenance!
Once again, THANK YOU AGAIN FOR YOUR OUTSTANDING SERVICE AND CARE FOR YOUR CUSTOMER'S! THAT SPEAKS VOLUMES!

Donny W.

4/30/2019

I had an issue with my kitchen sink and laundry sink being clogged and backing up water. The wife couldn't do any laundry or dishes. She wasn't happy. I had to quickly find a solution. I called and spoke to Carlos and explained the situation. He was very helpful and reasonably priced and came on the same day. His team came on time. Reynaldo was very knowledgeable and polite and they got the job done. Now I have a happy wife, happy life. Thank you I love Sewers.
Would recommend and use again.

Daniel G.

5/23/2021

As a property manager I work with dozens of plumbers. My team really likes working with I love sewers because they are one of the most reliable, honest plumbers we have ever worked with. Their pricing is consistently fair, the stand behind their work. They are capable of large jobs like main line sewer replacements and small like a water leak and they have the same professional and quality work with both.

Cindy C.

6/28/2019

Carlos was great! He took the time to understand my concerns. He explained everything to me for me to understand. He always calls back if I call just for a question. His team was also professional and on time. Thank you

Gabby Z.

11/07/2020 12:00:00 SA

I called I love Sewers late Friday night regarding a backed up tiolet. Carlos and the crew immediately showed up. They explained the issue and hydro jet the main line and cleared it. They also used their cameras to check my pipes and showed me on their screen that I had an issue with roots in the pipes. Carlos explained everything to me and told me about my options. He is very patient and understanding. They worked thru the night and did an excellent job, fixing my pipes. Good honest, hard working company. I highly recommended Carlos I sewers if you are looking for a Rooter & Plumbing service.

Long N.

12/29/2021

Carlos took my call a day prior to coming out with his crew. Everything was explained and done to get rid of our grease buildup. Job was clean, area around sink was clean, and it was insane seeing the black sludge come out of the pipe.

Dan R.

4/21/2020

Had a clogged toilet, called I love sewers rooter. They came out right away. Showed me the issue,made some recommendations to fix the problem long term. Very knowledgeable and great customer service.

Definitely my go to plumbing company for my future plumbing needs.

Adrian P.

08/08/2020 12:00:00 SA

Carlos and Francisco did gret work for us! Called him and he came within a couple of hours. Did the work at 9:30pm. Professional and quick.

Lily L.

3/25/2019

We had an issue with our water heater flooding the garage. I was home alone that morning and unsure of what to do. Carlos was kind enough to walk me through how to turn the water off over the phone. The ILS team arrived within 20 minutes. They were extremely courteous and knowledgeable; they diagnosed and fixed the problem in no time. I appreciate that Carlos kept me in the loop throughout the entire process.

I normally don't write reviews, but I believe outstanding work should be recognized. If you need plumbing service done, then I highly recommend this company. You can trust this company to provide you prompt, professional service.

Dennis W.

7/23/2020

I had an emergency water leak and needed plumbing service right away. Called the number and their technicians showed up with 10 minutes. Fixed problem and averted a nightmare of potential water damage.

Great service, delivered what they promised to do.

Sergio S.

10/18/2021

Our toilet was backed up, Eric and Jose came in and fixed the bathroom immediately- great job guys - great customer service

Kris G.

12/09/2020 12:00:00 SA

We had a main line sewer blockage in our house 3 days after moving in! We called I love Sewers in desperation to get the problem fixed after calling several plumbers. Carlos and Christian arrived earlier than expected and quickly determined the problem to be caked up grease like solid blocking the pipe.
We had our initial inspection at 4:30pm by 6:30 a full 6 person crew was on site cutting a hole in the driveway and digging down to the source of the problem.
Once they exposed the problem they jetted upstream and downstream, cleared all blockages, verified with a camera and installed liners in both directions. They also created 2 new cleanouts to make any future maintenance easy.

The guys finished working at 3AM, they did not stop until the work was done. Better than their work is their positive attitude which made a stressful situation much easier to handle. They have the best equipment and everything needed for my job was already in their truck ready for use.
Top notch service at great value with truly 24/7 service.
I am recommending them to everyone I know. Thank you I love Sewers!

Damon W.

3/20/2022

I needed help replacing a water valve to my master bedroom toilet. I called the number listed on the Yelp and they gave me a quote and scheduled a time to come the next morning. I called many other plumbing services from yell but they were not responsive to phone calls.

Adrian and his partner arrived on time and told me they could fix my problem in a short amount of time. The job was done in less than 30minutes. There was no mess, no upsell or overcharge. They came at the scheduled time and charged me for the agreed price, and completed the job.

Veronica A.

7/19/2018

One day prior to going on our family vacation our sewer line backed up turns out it was our main line . Can't tell you how stressed we were. A friend recommended Carlos so we called him for an estimate and he was so helpful . He was able to inspect the line within an hour of making the call and followed through with the repairs . We have had bad experiences with other companies in the past. I can't tell you how happy we were going with the repairs through Carlos and Eddie . We highly recommend you contact them for plumbing issues .
Thanks again guys !

Julio G.

2/14/2019

Reynaldo and Francisco came out to my house after gas company shut off gas due to leak. Their turnaround time and job time completion was swift and appreciated. Great work

G. W.

01/02/2019 12:00:00 SA

I'm shocked I'm giving a 5 star to any company. However, Carlos at I Love Sewers was patient with me and handled my inquiries and doubts very professional. After reading reviews on I Love Sewers, I called them back and set an appointment for the same day. They arrived early and handled the job and explained what they did and why. I will use them again.

Oscar H.

6/15/2020

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Good professional service

Marlene M.

5/14/2021

Awesome group of plumbers to work with. I wanted to get sewer service line up to code that was put in by a previous contractor. It was hard to find a master plumber who would get a permit for work done by a previous contractor. I love sewers rooter and plumbing not only educated me but got it done same day.

All of the workers involved were highly personable and trust worthy as well as being a nice group of people. Carlos attention to detail is amazing. I actually at times go downstairs to see the work that Carlos did; it looks so nice and professional that I consider it artwork! Their prices are very reasonable also which is another plus!

Wes H.

10/07/2019 12:00:00 SA

Woke up this morning to a flooded garage. My 26 year old water heater had an internal rupture, causing a leak in my tank. I contacted I Love Sewers to get a quote on a new water heater. Reading the internet left my mind wanting a tankless or fancy hybrid system. But that takes planning to get one of those. I took I Love Sewers advice and went with a Bradford White 50 gallon water heater. It was the simplest approach to get my family running hot water again. The next water heater I get, I'll contact these guys to do my tankless system!!! 5 stars all the way for perfect service.

Stephanie C.

2/14/2019

If you're in need of plumbing this is the place to call! They are 24/7, they have absolutely the best customer service and the experience was fast and professionally done. Definitely would recommend their service to anyone in the area.

Bekah C.

4/28/2020

Very satisfied with their services. My daughter flushed a toy down the toilet and it was clogged. They arrived about 1.5 hours after my initial call for a quote and were in and out within 10 minutes. Gabriel and his associate were fast, efficient and friendly. Being able to Venmo my balance was also a very convenient perk.

Cindy L.

12/04/2019 12:00:00 SA

I LOVE SEWERS, ROOTER, AND PLUMBING. 5 stars. Honestly, don't bother shopping around for other companies and go straight to this company for your plumbing needs because Carlos has got your back.

Response time: Calls and texts are answered so quickly and ILSRP is good about texting you when they'll get back to you if they are on another call.

Pricing: Pricing is fair and you will definitely feel like you're getting your money's worth based on their recommendations.

Staff: Super friendly! Carlos was so patient and answered every question I had, walked me through every procedure.

I ended up having my toilet unclogged and kitchen sink hydrojetted. Thanks for fixing my kitchen in such a timely manner. Will definitely call you guys in the future if anything else comes up!

Min C.

11/12/2019 12:00:00 SA

Had an overflow problem at 9pm, our guy Carlos arrived around 9:20. Carlos showed professionalism, humor, and adept skills in plumbing. Fixed the plumbing situation really well. Gave honest opinions on our situations and potential solutions. But most importantly, they were very respectful of everything; even though we called them at nighttime. Thank you guys so much for tonight's service!

Gabriel M.

03/02/2020 12:00:00 SA

Quick response. Honest plumbers, was able to help my grandmother in law and not charge an arm and a leg! Definitely recommend

Jesse A.

05/07/2021 12:00:00 SA

I Love Sewers are knowledgable experienced professionals. They really know their stuff and are well equipped to handle any situation, even the unforeseen situations that always pop up. They are well equipped with top of the line equipment and an impressive fleet of vehicles.
Carlos came to my house and was very polite, considerate, and professional. He immediately identified the problems with my drain pipe system, which proved to be correct when he and his crew started making repairs. He explained everything and gave me all the options available to me. His crew is hard working and don't stop until they finish and/or until we are back in service until they come back out the next day.
I've had other Rooter companies do work here for less money, but they all provided short-term relief. This time the work Carlos and his crew did for me is LONG TERM. I saw real-time before and after pictures of my drainage system.
My house is on a slab which is a challenge because the pipes are buried beneath the concrete slab foundation. My slab was opened up to fix a section of pipe that was breached, but everything was closed up like nothing ever happened. Carlos Hydro-Jetted and Descaled the pipes restoring them to their original inside diameter of 2 and 3 inches. He then coated the inside of the pipes with multiple layers of high strength sealant (I forget the proper terminology). Before the restoration, the drain pipes inside diameter were about an inch or less due to scaling and accumulation of decades of junk.
Nobody, including me, likes spending a lot of money but sometimes there is no other choice. So if you have to spend money, spend it wisely. These are the guys to use. I HIGHLY RECOMMEND THEM!

Trang N.

7/28/2022

Had a slowly draining sink that I couldn't unclog, even after chemicals and replacing pipes. Called them up and luckily they squeezed me into their schedule, so they came after about an hour and a half. They snaked my drain, but all that came out was sludge, no soft or hard blockage. So the only thing left to do was hydro jetting. Their service fee is 175 for diagnosing and snaking, but they instead charged me 875 for hydro jetting. At first, I was apprehensive, but after I agreed and they got to work, it was clear that it was necessary. The stench was HORRENDOUS. Years upon years upon years of grease and sludge came out of the pipes. One of them had to go back and forth with a bucket to haul away the nastiness. I fled to another room to get away from the smell, but the guys were professional and didn't let it bother them. It's been about 2 hours since they did their job and the sink has been working nicely. Jesus, the technician, gave us his number and a one year warranty, so while I hope the problem has been fixed for good, I'm glad to have his contact in case something does happen.

Marlene P.

1/21/2021

Great work ! Explained everything that was wrong with my pipes thoroughly. Thank you. Very professional.

Yirena W.

11/13/2021

Great attitude and diligent work. They know what they're doing Very nice people as well. We had water leaking from the ground so they had to dig underground to find the leak...it got fixed in two days! We have to repair the flooring now.