Magee & Sons

I hired Magee & Sons Master Plumbing Contractors LLC for a job to install a meter and a run water line for my rental property on March 28, 2017.  The job cost $2800, Mr. Calvin Magee required a $500 deposit to start the job.  I reached out to Mr. Magee on several occasions to get an update for installing a meter and running a water line.  I expressed my disappointment to Mr. Magee on May 11, 2017, because no progress had been made.  Mr. Calvin Magee assured me the meter would be installed on May 15, 2017 by 12:00pm.  I called Mr. Calvin Magee on May 18, 2017, but he did not answer.  I spoke to Mr. Calvin Magee on May 19, 2017, he informed me the guy (subcontractor) will probably come next week, but it is not confirmed.  I am displeased, because I was not aware a subcontractor was hired to do the work.  This has been the worst experience dealing with a Master Plumbing Company with 30 years of service.

I filed a complaint via email with the State Plumbing Board of Louisiana.  The investigator requested the original contract, cancelled check, and release letter I submitted to Sewerage & Water Board before doing an investigation.  I received a called June 22, 2017 from the investigator informing me, Mr. Magee hired JLJ Construction (leads company) which he paid $16 to find a plumber to complete the job although, he submitted the water card (only licensed plumber can submit document to do plumbing work) to Sewerage & Water Board.  The investigator requested $440 be returned to us, because it cost $60 to file the paperwork with Sewerage & Water Board.  Mr. Clavin Magee refuses to return my call to resolve this issue.  

By the way, I am located in New Orleans not San Fransisco.

Magee & Sons is a fantastic plumber! They are always prompt and efficient in their work! I use them any time I have an issue in the NOLA area!

The drain in the bathroom was completely blocked, but the block was not close to the drain. The water could run for approximately a minute before It backed up which meant the clog was way down the line. I called Magee  plumbing and spoke to Marcus. He was just finishing another job and was at my house within 30 minutes. He was completely professional and got straight to work. He made sure to keep his work area clean and worked diligently to clear a very difficult clog. He used a 75 foot rotor rooter but the drain was still blocked. He didn't give up and used a different blade attachment on the Roto rooter and was finally able to clear the drain. After he cleaned up his work area And put his tools away, I asked if he had  jumper cables because the battery in my car had died. He told me that he had the same problem earlier that day and had a jumper box with him. He then realized that he changed vehicles and did not have it with him. He told me he had another job and would be coming back my way. He returned in a few minutes and helped me jumpstart my car. I can't say enough about his generosity. I would definitely recommend him to anyone who needs high quality plumbing work. After all the difficulties of this job his fee was much less than I was quoted from The national Rotor Rooter service company. Thanks again for going above and beyond! And doing such a great job! William