Hall's Plumbing

Jason helped me with a water heater installation by another company who failed to properly diagnose their installation caused another problem with low water pressure and diminished hot water.
Jason was very professional, interactive, so nice and helpful. He thought  outside the box and determined it was my soft water system which had not been working for a while which was causing the problem.  
After he set the soft water system to bi pass, the rest of the water problems were gone. Jason then helped me with a bathroom faucet that had a leak, showed me the rust build up and gave me a quote to have it repaired. Overall service was amazing. I will always call Halls Plumbing for all my plumbing needs. Next step will be looking to them to replace my soft water system. Thank you Halls Plumbing.

Awesome company!  All technicians are polite,  professional,  on time and very knowledgeable.  Prices are more than reasonable.  I can't think of a reason to use anyone else.

I can't recommend this business highly enough! The person that came out was so helpful, nice, friendly and courteous. He let me know when he was coming and updated me when he was going to be a few minutes late. He fixed my issue and was just so darn pleasant to work with !!!!

Our water heater went out overnight and an effort to light the pilot ourselves proved unsuccessful, despite following the instructions on the actual heater. Someone from Hall's was able to come over a few hours after we called and was able to light the pilot AND he didn't charge us. If and when we need a new water heater, we will definitely look into having Hall's put it in for us. He also instructed us on how to start the pilot (the instructions on the unit were wrong!!), should it go out again.

Service goes beyond the mark.  I had them put in a new sewage line under my house and they did an outstanding job.  The employees have been great in responding to my concerns or confusions about the work being done and contractual details.  I've used them ever since, including for challenging work in cramped spaces that other plumbers wouldn't touch.  On top of all this, I've also found them extremely responsive and timely.  Can't say enough!!

Orlando from Halls is a very knowledgeable and professional plumber. He told me everything he was going to do and options once diagnostics were completed.  he was very efficient in his work and tidy. He fixed the problem of a shower head and tub spout leak without the dreaded anxiety of expense on my part. The original price he quoted was the exact cost at the end.  We used Halls before and they did a great job on a bigger more mysterious leak that seem to happen with Davis house plumbing installed in foundations years ago. I highly recommend Orlando and Halls  for his work.

Honest and straightforward. These guys are absolutely the best in the Woodland/Davis area.

I'm a real estate agent, so I have need for plumbers a LOT.  Usually, when I call Hall's Plumbing, they set me up right away and usually I am fortunate enough to get the talented and charming Troy as my plumber.  I can't say enough about his kind and gentle demeanor.  He is polite and punctual and always does a great job for us.  I just met with him again and he again surpassed all expectations by answering all my questions and explaining every step of the process in clear and simple language.  I am grateful.

Hall's did it again!  I first called Hall's about 7 years ago and they were excellent.  I noticed that they've grown a lot recently as I see their trucks around town, and I wondered if they're still excellent.  Austin came out today to fix a residential hose bib leak and he was excellent in all the ways I expect of Hall's:  on time, communicative, estimate first, discussed what the plan is, offered alternative parts, quality parts used, explained what he was doing, neat worker, tested when complete, super polite, and answered ALL my questions.  Hall's did it again!!!

Joe Garin of Halls Plumbing conquered a very difficult plumbing problem for me.  My sewer was clogged with roots and the sewer clean out was nowhere in sight.  It turned out to have been buried for years under landscaping cloth and dirt.  

Joe did great detective work and some careful probing and found the clean out.  After uncovering the cleanout, he proceeded to use the electric snake to clear the line.  By the way, Hall's has some great equipment.  The electric snake was the most expensive one I'd ever seen.

The cleanout was a success and I really enjoyed Joe demeanor and approach to customer problems.  He listened well, answered questions willingly and overall had a great customer orientation.

Many thanks to Halls Plumbing for a great job!

I had a sewer backup at my house. These guys came out the same day and were reasonably priced (even on a Saturday). I have to give props to Ramon who not only cleared the blockage but put a camera into the sewer line to check the line for problems. He found a huge root blockage on the city's side of the line and even found the buried tap for the city to use (which probably saved me a ton of money since it wasn't where it was supposed to be). The city is fixing the repairs now and I feel really fortunate that I used Hall's first.

EXELLANT SERVICE!!!
Joe was great!!!
He was VERY nice to work with, very knowledgeable and patient, while explaining our situation regarding the plumbing underneath our house.
He took pictures so he could show us exactly what was going on, which was really helpful.
David came back the next day to complete the work and he was also wonderful!!!
I thought it would take a couple of days for this job but with the two guys working together, they were done in 2 and 1/2 hours!
Can't say enough good things about them.
Halls has really good people working for them!

Our 20+ year old water heater finally succumbed to old age, and Orlando came out to diagnose the problem and provided several options at competitive prices. He also confirmed that another approach I was considering wouldn't be very efficient without a lot of additional (expensive) work. We were able to find a solution that worked, including same day service. You really can't ask for more than that.

Orlando had explained that Hall's is a customer-first company, and demonstrated that with his approach and honesty. This is a first-class organization.

Dylan and Anthony are simply amazing! They came out to replace our pipes from front to back and were a pleasure to deal with. Even caught a problem with our bathroom sink and knocked that out as well on the fly!!! Great guys. Thank you so much.

Major thank you's to Hall's plumbing for replacing our tankless water heater after the old one died.  Great work, good price, really good information that helped us make our decision on which heater to go with and fantastic technician.  He even moved a hose that he didn't have to because I really hated where it was on the wall.  What a sweetheart!  We will never call another plumber if anything else should happen in our house.

I highly recommend this company. They are prompt, knowledgeable, spent the time necessary to explain everything, provided detailed written estimates for the options they presented to us for our problem.  We had a backed up sewer line caused by roots and they resolved the problem with the option we chose.

Joel came out to fix plugged up bathroom sinks. He was very thorough in his assessment as to the problem and provided several solutions to remedy the problem with estimates for each. Joel suggested going the least expensive route first and see if works. We did just that and the problem was fixed. He was very courteous, friendly, safety conscious (wore mask and shoe covers), and fast. I will definitely go with Hall's Plumbing for future plumbing issues.

We had a leaking hot water heater and the Hall's team was super responsive.  Riley who came out to inspect and ultimately install a new unit for us was very knowledgeable and professional.   Highly recommend!

I was really worried when my water pressure went out. I called and the woman I spoke to was respectful, helpful and thorough. The plumber arrived on time. He fixed the problem for under $100. I felt very very very good about my experience with Hall's Plumbing and will call again if needed.

I had a plumbing emergency. My hot water tank burst and flooded my house. Halls came out removed the old one figured out what needed to be done and gave me five different options. Really appreciate the promptness and courtesy and got to support a local business. Highly recommend.

Hall's plumbing is great. I've been needing a new hot water heater for a while, just was scared that it would be a huge project. I kept putting it off. I finally made the call and within 36 hours I had a new water heater. They sent a tech first to see if they could fix the tank (it was passed that), and then a crew of two to replace. Really friendly and knowledgeable. But here is the kicker, I'm an idiot, and I did something real dumb to the heater last night when I was playing plumber... I needed them to come back and fix what I did. They took care of the issue as soon as I called. Poor dudes were here until 6:30 tonight. I offered a tip, but they declined. I'm stoked to have these folks as my plumbers. Finding reliable, quality work is awesome. Orlando and the crew are reliable and quality, thus being awesome. Highly recommend.

I have used Halls multiple times. They are fast, efficient, and fair. Troy was very professional and friendly. They cut straight to the problem and are straight forward on pricing. I highly recommend.

Hall's customer service is incredible. Melanie, went out of her way to squeeze me into their schedule within a reasonable amount of time. I have an older home who's tub faucets had seen better days, difficult to locate replacements. Troy assessed my dilemma, and went above and beyond to provide a temporary fix until he could locate the perfect fit. 

I could not be happier in the way in which my concerns were handled throughout the entire process. I highly recommend Hall's

We had a great experience working with Josh and Chris today. Our sewer main line clogged causing water to fill in our bathtubs and one of our toilets flooded. We reached out through Yelp and they responded within 5 minutes. Came out to our house  2.5 hours later. They were able to identify the clog and fix the issue within 1 hour.

We had spoken to over 7 different companies, and Hall's pricing for clearing the clog through the roof  was right on par with what the others quoted for that service. However, many of the other plumbers said we would need to either remove the toilets in both our bathrooms, break cement and/or install a clean out (costing us thousands). We had two other plumbers come out to our home before Halls and neither were able to locate our clean out. Josh and Chris cleared our clog through roof access, but then located our clean out hiding behind bushes in our front yard. The quality of service we received from start to finish is why we would recommend them for all your plumbing needs.

Jason was able to come up with a solution to a plumbing problem during a remodel that two other plumbers missed. His solution was cleaner, less expensive, faster, and more robust. He and his crew did a terrific job communicating, staying on schedule, and getting the job done well. I will definitely use Hall's Plumbing again for my future needs.

My bathroom faucet was leaking even when turned off. Changing the washers did not fix the leak and I discovered that the shutoff value below the sink did not turn off completely either. I decided to buy a new faucet and update the water cables and shut off valves. The technician came out and provided a flat price estimate. He installed two new quarter turn valves and cabling to the existing faucet. This work allowed us to turn off the leaking faucet without turning off the water to the whole house. The technician came back a few days later to finish the installation of the new faucet. He discovered that the new faucet base was too big for the hole in the counter. He drilled the hole larger and then installed the fixture. The technician did a very thorough job.  The customer service team kept me informed of any changes to the schedule. I am very pleased with their work.

Hall's plumbing is an amazing company. Our water heater broke causing flooding in our laundry room one morning. Hall's called us back right away and sent someone out first thing. We received our quote to replace the water heater quickly & the technician worked fast & efficiently to have us up and running with the new install. We are so grateful to the Hall's plumbing staff, they are kind, professional & prompt. We are thankful they were able to help us immediately stress free.

In a pinch, saved the day. Or, holiday!
Patient, efficient, and professional. Thank you Troy! And Hall's Plumbing. Thankful this Thanksgiving for your service;

I agree.  A class 1 act. We had to drop a lot of money for a new sewage line, but they kept figuring out ways to keep the cost within our budget.  Totally trust these guys.

Halls came out to clear a drain for me, but the problem turned out to be more complicated. They did not charge me for the initial visit, only for the leak detection service that came afterwards.

After the leak detection service, they gave me an honest quote and allowed me to think about how to proceed. I ended up fixing the problem myself because I had the tools, but I am very happy with their service.

Hopefully I DON'T need to see you again. But if something happens you'll be the first call!

Dylan and Immanuel were great! It was a pleasure having them here. Dylan would always answer our questions and explain what was happening. He is a very personable young man and a great worker.  They were done ahead of schedule and it was fantastic to have water again. I will definitely use Halls Plumbing for all my plumbing needs.

I needed to find where a downspout drain ran to get it unclogged.  Halls offers both hydro jet and camera which I thought would be needed.  They were prompt and their two techs (Carsten and Josh) could not have been better.  Polite, helpful and hard working.  I don't see those traits much anymore but these two were stellar.  Thank you!

These folks know how to give great customer service. A real asset to Woodland and a credit to their industry, these are the plumbing professionals that you can rely on. Helped me out of a lurch with professionalism and kindness. Highly recommended.

We worked with Melanie, Joe, and Josh to get a sewage line inspection done on a house we are closing on.

All three were amazing to work with! My dad always said when you find good honest people, you stick with them. We will be saving their info for all of our future plumbing needs.

I honestly recommend going straight to a plumbing service for a sewage line inspection instead of using a home inspector to do it. They were very knowledgeable and explained everything so that I could understand. Everyone was very helpful and just all around great customer service. We received our report and quote the same day.

Ron quickly fixed a water heater issue for us, explaining the problem and how to avoid similar issues going forward. In our experience, Hall's responds very quickly to calls, and the results  have been excellent.  They are very professional and we highly recommend them.

Came out yesterday to give me a quote regarding some pipes that were rattling in my bathroom shower. Quoted $642.00 plus an additional $125.00 for a valve that may or may not need to be replaced. The guy who came out (Troy) said the $642.00 included a process of elimination type of job and he could not guarantee what he was about to do would work. :-o SERIOUSLY?!?!?! Needless to say I did not hire this company but instead had a family member come out & see if he could help. Whadya know? Just some air in the pipes. Thank goodness for family. Saved me $767.00.

These guys are always great. Very knowledgeable and prepared for anything.  I thought they were just coming for an estimate today, but were able to replace my garbage disposal right away.  I had several issues to discuss, and they gave lots of options and very good advice.  Very happy with their work and will definitely hire them again for any future work.

Thank you for great professional and personal service I'm so happy they found my leak and repaired it . If you ever have any plumbing or leaks call hall's there price's are very reasonable
Thank you

Carson and Adrian came out and solved my kitchen sink issue no problem! They were super fast and professional!

Quick response, friendly, professional, high quality work. The Hall's Plumbing team is great to work with.

My main sewer line clogged late in the day and technicians Josh and Carston came out the very next morning. They were polite and knowledgeable and patiently explained what they were planning to do  before troubleshooting. I even got to watch the camera probe screen - interesting! Plumbing is a totally new experience these days. I am a satisfied Hall's customer!

Well...I rarely leave yelp review unless the vendor does an excellent job...or an extremely poor job in this case. I hired Hall's team to check out a leak in my garage ceiling from the bathroom above. The technician cut out two big holes in the ceiling, did the inspection and determined pipes were ok and the leak was from the shower splash. Ok I took that, bought a new shower splash guard to ensure water never spills out again....when I used the bathroom this week....water leak continues...through the ceiling I just patched last week...called the company to complain, they said they are not a water leak expert but they can refer us to someone they know. Maybe I'm ignorant, but a plumbing company that's not a water leak expert?? Why did you even accept the project in the first place? My suggestion to you is - hire carefully, this vendor may not detect your water leak problem. Thanks for letting me vent here. Happy holiday everyone.

Drain stoppage.  Chris came out within 2 hours. Gave me some things to try before digging in for a costly repair.  Didn't charge me a dime.  I have his number pasted on my refrigerator for any plumbing job. He's like guys were in the old days when craftsmen were craftsmen.  Thanks Chris.

Chris, Melanie and crew were so wonderful to work with! I started searching for a plumbing company just hours after getting home from the hospital after giving birth. Melanie was so kind and worked with Chris to get out to troubleshoot within an hour and a half - at 9pm on a Sunday! He found the issue, but wasn't able to fix it that night. Their team returned Monday and despite it being a difficult and tricky blockage they successfully were able to pull a dog toy out from the lines that was causing all our problems. They were all kind, compassionate and dedicated to solving our problem.

Hall's Plumbing is amazing. We are first time home owners and had to take care of some issues with our water heater as soon as we moved in. Hall's plumbing came out and looked at our issues, and gave us a quote which was definitely reasonable. Even when we had follow up questions they were able to provide such quick service and answers. They always updated us as to arrival times and kept in touch. Who likes having a 4 hour window of arrival time? Well, you don't have to with these guys! Chris, Melanie, David, thank you so much for having A+ service!

10/10 would recommend.

Wow!!!!! I have to say, this company is on top of their game. From immediately answering their phones (very courteous and professional), scheduling, and job performance. Mr. Tapia (service tech) by far was what made this experience pleasant. He came in, gave me an immediate estimate, and honor me with a military discount. Mr.Tapia's work was above excellent and shows why Hall's Plumbing has a 5 star rating. Great work Mr.Tapia.

We found Halls on Yelp, and their great reviews on Yelp combined with their extremely good customer service on the phone convinced us to hire them to replace a shower valve at our property in West Sacramento. They showed up right on time to give us an estimate for the work, and sent us an emailed estimate the same day. We scheduled the work, and yesterday they showed up right on time again and did an excellent job! We will definitely call them again if we need a plumber in West Sacramento in the future and we very highly recommend them!

Very courteous, very professional service. Performed a video search of the sewer line and confirmed that there were no problems. Quite reasonably priced.

Does this sound familiar - my wife and I aren't accustomed to needing a plumber - well, you are in serious luck.  Twice in the last 6 weeks we've needed someone to: fix a clogged shower drain, fix a leaky shower valve, and most recently to move pipes for a bath remodel.  Chris came highly recommended by a friend and local realtor, and we want to add our praise as well.  Fast response time, prompt action, and a fair price from a local, respected small business owner are all reasons why we will call Hall's Plumbing first every time!

Called in to make an appointment and was told if their technician called me by 2pm that day then they'd be able to fit me in their schedule but if I don't hear anything by 2pm then I'm definitely on the schedule for the next day and that the technician would call an hour before showing up. No technician ever called and no one showed up. I didn't bother to call back to let them know that. If your business is that messy that your techs are flaking on customers, and your office personnel are so unorganized that you don't notice it, that tells me all I need to know about your company and I'm definitely not interested in doing business with you. Would definitely not recommend this company to anyone. Went with a different company (5 star plumbing) and they were on top of it. Professional, kind, organized, and did a good job.

From start to finish, the experience with Hall's plumbing was wonderful. Melanie was accommodating and helpful with explaining the process, and quickly scheduled a next-day appointment per request (she did offer a same-day appointment). Troy was communicative about his estimated time of arrival, and was friendly and knowledgable. He was transparent about pricing and lack of 100% certainty that he would be able to fix an unusual water heater problem. Due to his astute diagnostic skills, Troy was able to completely solve the problem! I will be using Hall's Plumbing for my future plumbing needs.

Ron stopped by and fixed our clogged dishwasher/garbage disposal today. He worked quickly and we had a good conversation. He also fixed our noisy toilet and helped pop off the drain in our bathtub. We are definitely going to go with Ron to install our water-softening system in the near future. Thank you Ron and team for your swift service and awesome attitude!

The clean out overflowed and the city came by and said it needed to be fixed today.   At Hall's Plumbing, everybody from Madeleine who answered the phone to Jon and Josh who serviced  acted assuringly. Even while on the phone with them, I could tell they were actively trying to picture what was happening.  They called before they got to my place and fixed the whole thing in 15 minutes.  Just then the city came by and it was all done.  Jon and Josh made their recommendations which made sense! I would wish we don't have any more plumbing issues, but if we do, I would not hesitate to call on them.

Just called to inquire about getting the outflow to our washing machine and an essential sink sorted and was told that they could not get anyone out to see us for 3 weeks. I understand that things are a bit crazy at the moment but a 3 week wait for an urgent problem is not really acceptable especially seeing as we had used them for our escrow inspection. We certainly can't live without our sink/washing machine for that long! They still get 3 stars because they did a decent job of the aforementioned inspection.it sounds like they need to hire more plumbers. Other companies were available the next day.

Jeremy installed a new toilet in our place.  He got there when he said he would.  He did a great job and was very professional.  I was extremely satisfied with his work.  I would highly recommend Hall's Plumbing.

Hall's Plumbing was able to fix my kitchen faucet problem and on a previous day cleared the blockage in my toilet lines promptly and with courteous and personable employees.

On 01/23/2021, Dylan and James arrived at my house to do a septic/plumbing repair on my 100+ year old home.  They called ahead, were on time, and extremely professional.  Dylan and James were awesome!  Dylan was patient and very informative as he took the time to explain to me what he and James were doing to fix the problem that I had.  Additionally, Dylan took the time to walk around the house with me and explain my sewer layout so that I know what I am working with going forward. Dylan provided outstanding customer service and I would highly recommend Hall's plumbing service.  I will definitely be using them for all of my plumbing needs going forward!

We've used Hall's plumbing for several jobs over the past few years ranging from Hot water heating installation to hot water recirculator. The technicians have always been very responsive, professional and clean. Recently we had a clogged toilet. Hall's came out 4 days later (no emergency) to fix the toilet. Upon arrive, the technician (Jonathan?) checked the water line and flushed the toilet. Apparently, the solid clog had dissolved over time. Amazingly, Hall's did NOT charge anything for the visit. No service charge at all!!
Unbelievable customer service. We're only calling Hall's for plumbing issues from now on.

I can't say enough good things about Hall's Plumbing. If you are looking for a good plumber in the Sacramento area, save yourself time and money with Hall's. I closed on my house in April and there were a few items on the inspection related to plumbing that needed to be fixed. I received quotes from three different plumbers in the area and Hall's was the most reasonably priced and realistic with what needed to be done now and what could wait. They also had the BEST customer service of any of the contractors I've had in and out over the past month.

Rah did the initial inspections, scope of work, and estimate. He took time to educate me as a new homeowner, talking through each work item in detail. Rah said that he treats each customer like family, and it's evident that the whole company abides by the same standard of quality and honesty.

Dylan and Alonzo came to do the work once they finished obtaining the work permits. A section of the sewer lateral pipe needed to be replaced. They arrived on time around 8:30 am and finished a little after 1 pm. They had to dig up a pretty good-sized section of my lawn to get to the pipe. When they were finished, you would have never known that the lawn was dug up! They put all the rocks and grass back in place with care.

Dylan also replaced one of the valves on my water heater at no extra cost and took extra time to clean out some of the calcium buildup inside the tank.

Hall's has a new lifetime customer because of their excellent customer service. It's so hard to find good, honest, family-owned businesses these days. So thankful for them!

Austin was wonderful!  He was  ery prompt and explained what the problem was and how he was going to repair it.  Love Halls plumbing! They are always there for us when we need them.

Hall's Plumbing is amazing. Thank you to Amy, Josh and the whole team! Our toilet was backing up into our shower and we knew we had some sort of issuing going on. I explained the urgency to the team since we are scheduled to be induced to have our first baby tonight, and they came out within hours!!! So thankful for them!!! All is fixed and it's something we no longer need to worry about. We have used them for a gas line repair as well as other fixes and we will continue to use Halls Plumbing. Thanks again team!!

We recently bought a house in Davis, CA.  Yesterday I spoke with Orlando from Halls Plumbing about a whole house filtration system. He was excellent! He's personable, kind, informative, and very knowledgeable. Orlando explained the different systems to me in the great detail I requested and helped me understand the new vocabulary and and concepts. He also walked around the house with me to explain exactly where everything would go. I give him my highest recommendation.

I also spoke with Orlando about my concern with another company's repair of tree root's interfering causing a potential sewer problem. Later yesterday afternoon, Chris Mays came to do an inspection of our sewer system.  Again, he was also a very nice, professional,, and knowledgeable young man who walked me through his results with words and pictures.  He showed me the remaining problems that had not been properly fixed.  Later that afternoon, I was sent a report with pictures of the results of his inspection.  

Both of these men fully displayed the high quality of this company.  I give Orlando, Chris, and Halls Plumbing my highest recommendation.

Expensive.  I was intending to hire Hall's Plumbing for my routine not difficult bi-annual roto-rooting of my main line.  I have had to repeat this clean-out countless times over the years.  It is a 25 minute job at most.  Prior costs for the job have ranged 135 to 200.   Hall's could not go below 291.00.    That's $12 per minute.   I passed.  All we are ask is fair service at a fair price. Not good.

Hall's plumbing did an excellent job.They were very helpful when I called and sent Jason to our house the same day. He was so professional and kept me informed throughout the process. My mother is very sick and needed a working bathroom. Jason showed compassion and understanding. He went the extra mile to be sure we had plumbing that worked in the shortest time possible. I would highly recommend Hall's Plumbi

Was referred to Hall's Plumbing from another highly Yelp-rated plumber.  Bill the owner answers the phone and Chris called me right back.   Chris was even patient with me when I got anxious and called him to double check that my late Friday afternoon appointment was still on his schedule.  (Not being able to take a shower will do that to ya)  We'd had a middle-of-the-night flood from a sewer back-up in the downstairs shower's drain.  Chris quickly assessed the probable culprit and location (rootball at the street) and gave me minimum and not-to-exceed quotes before starting work.  He cleared the blockage promptly, showed me what to look for and how to handle any future blockage. Call them old school, but it is the kind of old school you want - providing trustworthy, informative customer service.

I didn't end up hiring Hall's to complete a faucet replacement because their tech Orlando showed up and gave me a pro tip about how to easily do it myself. The least I can do is leave a review. What a nice experience. I will call them first from now on!

Troy replaced our water heater.  Excellent.  Very knowledgeable.  Explained everything to us very clearly.  Very patient with all of our questions.  Very professional, helpful, and nice.  The work was done cleanly as well.  On a previous occasion, Troy also took care of a drainage issue in our kitchen.  He was able to troubleshoot the problem and fix it for us.  Stood behind his work and offered that we would not have to pay if it wasn't solved - even though he spent time here.  But, of course, he was able to solve the problem for us!  Highly recommend Hall's.

Water heater conked out. Repair was a bit pricey (hence 4 stars and not 5) but Austin came quickly, ordered the part asap, and came back early to finish the job and and did it well. Overall I am satisfied.

Not sure how I could recommend Hall's more. Main sewer line having issues. Camera shows a break and tree root intrusion. Rah explained my options and all of the different ways to fix this. Decide on a plan and agree to the contract. 811 marks the utilities and, yeah, this isn't going to work. Get a new plan, rebid with a couple of companies and they are still good. This company has professionals from the first call to the guy filling the trench after the pipe is inspected. Alonzo, Lorenzo, Ryan, and James were nothing but the most professional and awesome guys. This company will take care of every step and everyone is nothing but the highest caliber.

This business is awful - so shady and has no problem lying or threatening to get their way. I guess the upside is that they threatened us in writing (see attached screenshots of some of their emails).  
We did not hire this business (thankfully).  Our back fence neighbor had a backed-up sewer and (in old Davis) the City sewer line runs along the back fence and on our property.  Hall's plumbing approached us to ask if they could access the sewer line from our property and we said yes.  So they'd knock on the door or text us and we'd open the side gate.  Several problems immediately became apparent:
(1) they would show up at random hours with no advance notice (slightly annoying since we have little kids).
(2) they were digging a massive hole - approx. 10 feet deep - to access the City sewer AND DIDN'T PUT ANY PROTECTIVE FENCING AROUND until we asked them to.  Again, small children here.
(3) they didn't keep the site clean or safe (in addition to no fencing) and placed plywood boards lengthwise up against the fence in precarious positions.  Again - little kids - although if the boards fell on anyone (including an adult) they would cause damage.
(4) clearly this wasn't a priority or at least they didn't prioritize trying to minimize impact to us (I guess we're not the client so they don't care?) We finally told them we needed them to finish within the next week and a half.
They said they were working as fast as they could and the delay was due to the City.  We also pointed out how dangerous the site was and that we have kids so they finally put up plastic mesh fencing that doesn't actually surround the whole property.
And turns out they lied (shocker).  The City showed up without them to inspect and we mentioned that Hall's said the delay was on the City's side.  The City inspector was surprised and said he had shown up the day before to inspect but they hadn't finished.

Since it's the City's sewer easement we asked Hall's to provide us with the City permit confirming they have authorization to access the property as well as all City inspection reports.  They said they'd email them to us (they still haven't).  We told them we revoke access to our property until we receive the City's documents.  Joe from Hall's came by and said the Sheriff could come arrest us if we tried to prevent them from accessing our property.  I mean, if you're going to threaten at least know your jurisdiction?  We let him know that the Sheriff has jurisdiction in the County, not the City, and that a Sheriff would only be used in instances in which they received a court order.  He didn't know we are attorneys when he tried to lie about their legal rights, which made it somewhat amusing as well as annoying.

After we revoked access Hall's came onto our property through the neighbor's fence (because maybe we wouldn't notice them if they came through the fence?) and started filling in the hole.  We told them they were trespassing and to leave.  We again asked Hall's for the City documents before we allowed them back on (I'd like some kind of confirmation that they did legit work on my property before they bury the evidence.)

Then Hall's went nuts and sent us the attached email (see below) IN ALL CAPS (to show how very serious they were).  They threatened to have the police escort them onto our property.  Just to make sure they didn't do anything crazy I called the Davis police department, who confirmed they had not received anything from Hall's and they would not escort anyone onto our property as it's our property.  I had them log my info just in case Hall's came up with a crazy story for them so that they could call me to confirm.

I called Hall's office line and spoke with the office assistant.  She said there is only one main email and they can see what Joe wrote.  She asked if we needed a call back from the office manager and I said yes, we need the City's documents to confirm what exactly Hall's did on our property.  She said the office manager would call me back (that was last week and they have not called back).

I called our back fence neighbor to make sure Hall's hadn't said anything crazy and to ask if we could get the City documents through him.  He said he has not seen them but would call Hall's to ask for them (they live in SF and this is a 2nd home so we rarely see them).

Hall's has since shown up on our neighbor's side to board up the fence so we cannot access the dirt for the hole.  We also discovered when we inspected their worksite that they added a sewer cleanout for our neighbor on our property...without telling us.

Now Hall's has still not provided us with City documents, has left a hole in our yard, will not respond, and has left our yard in disrepair. I've reached out to the City directly to receive the documents because I have no idea what Hall's did.  It's like a weird, bad movie.  Avoid Hall's at all costs.

I had an excellent experience with the plumbing service provided by Chris. The speed at which they dispatched him, arriving within just 30 minutes of my request, truly impressed me. The professionalism displayed throughout the service was remarkable. Chris, in particular, stood out with his comprehensive explanations and insightful guidance, showcasing his expertise in the field. The combination of promptness, professionalism, and Chris's assistance made my plumbing issue much more manageable. I highly recommend their service to anyone in need.

The whole crew is AMAZING!  I reached out via yelp, and immediately got a response back.  I had a utility drain that spewed out black gunk.  Needless to say, it was a smelly mess that needed fixing fast.  Scheduled something the same day. The crew arrived promptly, diagnosed the problem, told us exactly what was going on,  gave us options to weigh and performed the job.  They performed a hydro jet cleaning.  They followed-up a few days later, and then again the following week.  I indicated to them that there still seemed to be an issue with the toilet bubbling up when flushing.  They again came out the next morning, and diagnosed the issue, turns out, that after scoping out the line, it was an issue with the toilet itself.  While they were  there,  I had them look at another issue that popped up the main bath toilet.  Get this --- they diagnosed and fixed that problem -- no charge.  Granted it was a small fix,  but Josh still spent 15-20 minutes to look and test whether the fix worked.  I can't say enough about the entire team ; Jon, Josh, Ethan, and Amy.  What a bunch of pros who really care about providing excellent customer service.  While I hope not to experience any more surprise plumbing issues, I will say that if I do, I know I'm in excellent care with this team of dedicated people.

Absolutely love this company! We had a clog in our main sewer line. I had another company come out to fix the issue, after $700 they left and couldn't solve my concern. I called Halls Plumbing, Jonathan, Joseph and Julio came out, they fixed our issue and kept me informed through out the whole process. I hope I get her name right, Melody was friendly and courteous on the phone, she told me a time frame of her crews arrival and they promptly showed up! Great customer service and good pricing. I will be calling them  to set up my next job! Great Job!!

Replaced our Hot Water heater. Prompt and efficient.  Hall's knows how important hot water is to the customer and they prioritize those repairs accordingly. Very professional and good at their job.  Thanks!

Jeremy is my new best friend!  After two days of having the kitchen sink and laundry bubble up in the guest bath, and not having my calls returned by another business, I turned to Yelp for ideas. I'm so pleased I decided to call Hall's. A real person answered the phone and although it was late in the business day, I was able to get on the schedule. Jeremy arrived on time and listened carefully to my description of the problem. We discussed options and he showed some nice creativity to get the job done. Best of all, he fixed the problem and gave me some tips for the future. I've never been so thrilled to scrub a tub!!

Fast, friendly, and professional. Refrigerator water line properly installed with a shutoff valve. Thank you Austin for your hard work and thank you Jason for going above and beyond.

When we got back from a vacation yesterday we found that our water heater had quit. I called Hall's, and to my surprise they said they could get a service technician to our house in a couple of hours. Troy came as promised, diagnosed the  problem, and volunteered to keep on working into the evening to get the job done. He did an excellent job, finishing about 8:00 PM. You can't ask for better service.

Had a great experience. Water heater rusted and was leaking water. Called Hall's and Chris came out same day to give me a free estimate. I liked the many options provided so I chose one and he was also able to do the entire install the same day. Customer service was above and beyond, extended warranty was a huge plus, I will definitely do business with Hall's in the future!

AMAZED!! I can't say enough about Hall's Plumbing, Chris and his work.

I stopped by to see my 91 y/o father as my Mom has just recently passed away. The kitchen sink was backed up as well as the tub/shower in the adjacent bathroom. I called Hall's Plumbing first thing. Chris got the background info and address. He gave me a time window, called before he arrived and got right to work. He worked quickly to get things resolved even with us having him stop work a few times so my Father could talk on the phone (at 91, he's a little hard of hearing).

Not only did Chris and his helper get the job done right the first time....he refused payment!! With all the phone calls being made and request for death certificates, Chris just figure my Dad had been thru enough and the repair was on him!

Thank You Hall's Plumbing for taking care of my Father's drain issues....and for reminding me that there are good, honest and caring people in the world!

We had a hissing noise under our gas stove range and we were afraid it was something serious. Ron Collis found quickly the cause. He could have charged us a lot, but was unbelievably honest. Based on this great experience, we plan to use Hall's for some forthcoming kitchen plumbing work.

Ramon and David came out same day and gave us an estimate. Booties over the shoes. Very courteous. No charge for the estimate.

Chris put in a lot of work to fix problems with our main line. We are very thankful with his excellent work and great costumer care especially because it was on short notice and on New Year's Eve! After the job was done everything was sparkling clean and he was very attentive at all times, thank you so much for your hard work!!

Second time having Halls come out. What can I say, excellent service both times and quality work. Very responsive and professional. Came out to take a look at the problem(s) and had time to fix it that very moment. My only gripe...cause I'm cheap and lazy is price was a bit steep. Was it competitive with other companies providing the same quality work and service...don't know, I didnt do my due diligence to get multiple quotes from multiple companies. I picked a well rated company based on my Yelp investigations and I wasn't disappointed.

I was very happy they were available on Saturdays  - our water heater went kaput and they were able to come out the next day. They had a new heater in stock and a service person ready to go. Austin was very informative and speedy with the install. I will for sure call these guys again!

Hall's Plumbing fixed my sewer pipe under my kitchen without having to tear up my kitchen floor.  Everyone was fantastic and the job was done quickly and efficiently.  Saved me a lot of money with their expertise and ability to do a job in a way that avoided requiring major work in my kitchen.  Every other company recommended tearing up the kitchen floor.  Thank you, Hall's Plumbing for being able to do the job and save me money.

When we needed to install a new toilet, I got bids from several plumbers.  Hall's was not the cheapest but I went with them because of prior Yelp reviews and I am glad we did.  Installing the toilet proved to be a bit problematic due to prior plumbing problems in our old house.  Nevertheless, Ron did a great job pointing out what the issues were and given us options for the repair/installation.   He followed up diligently to complete the task.  Throughout the work,  Ron was very conscientious about COVID precautions as well as keeping the work area and our house clean.   Although probably not the cheapest plumbers around,  I would highly recommend them for their quality work,  follow-up, and commitment to do the job right.

So on the positive side, everyone I dealt with was nice, hence the two stars.  On the negative side, they first misdiagnosed the source of my leaky drain pipe and left without it fixed, they then came back and rebuilt a section of the drain pipe and again left with it still leaking, and finally on the third visit stopped the leaking in the rebuilt section but wouldn't clear the drain with a snake (was told this was needed) without paying them an additional $250 on top of the $900 they were already charging.  I ended up hiring another 5 star rated plumber for $145.  Overpriced for poor quality work, I'll never use this company again.

Oh my gosh...if I could give 10 stars I would!  First the gal on the phone who coordinates visits was so helpful and friendly.  Then, Jeremy came and was able to fix a wiring problem on a water heater that the manufacturer sanctioned technician was unable to!  The manufacturer tech said it was irreparable in the field. And Jeremy just fixed it like that!  It is like a Christmas miracle!  So professional, so nice, and so knowledgeable.  He called to let me know he was on the way, he wore booties to not get mud all over the house.  He took time to really look at the unit and the instructions that came with it.  I was so impressed!  Their repair prices are not cheap, but with employees like Jeremy I had such a good feeling that he was an honest and helpful person--it made me want to use Hall's for all my future needs.  They should give Jeremy a raise! What a great representative of the company!  Top marks!

Quoted $1,743 labor to install a water heater that I had already purchased. That's more than double what Home Depot charges for installation.

Wonderful Team!!!

I used Hall's Plumbing for the clogged sewer drain pipe between the cleanout and the city sewer system. The clogging was caused by tree roots penetrating into the pipe, because of which we could use neither shower nor toilets.

After requesting quote online in Saturday night, I got an online response from them in 10 minutes and was told that they would check availability of technicians for the service. In the following morning, I got a call from them.  We had another conversation in the afternoon about service availability on Sunday. Unfortunately, their technicians were not available  on Sunday, but I appreciated their efforts to satisfy my urgent request on Sunday.  I asked them to come in the following morning.  

On the next day (Monday), they came at the earliest time and cleared the clogged pipe.  The technicians also showed me how the pipe inside looked like by a camera that went into the pipe for 25' long and identified the spot.  I could recognize the root issue.

Because the same problem will happen in the future unless the tree is cut down, they also gave us a quote of two options, 1) spot repair of the broken pipe, 2) whole pipe replacement from house to city sewer system, with detail explanation of merit&cost for each case.  The technicians are very kind and never mind explaining repeatedly to me. The written document describing two options and the receipt of the service on that day are being mailed to me.

My payment was the same as the quote.  I was very satisfied with their management and service.  They deserve 5 stars. No question!!!

Once again I called Hall's plumbing and once again they responded quickly.  Troy was efficient, fixed my gas line quickly and cleaned up the mess nicely.  I am a repeat customer and I am always satisfied with their work.

Hall's never send their estimate!!!Im truly very Disappointed!! It took 3 weeks for the estimate!

Worked with Chris and Jon. Both were exceptionally professional, and helpful. Had a very slow draining kitchen sink, and tried all the home remedies I found online. Boiling water, salt, baking soda, but to no avail. Was out of town for 6 weeks before I was able to get an appointment Hall's plumbing. They tested the drains, saw the water build up, and started to diagnose. P-trap wasn't the issue, and they ended up needing to run multiple machines to reach the issue. Part of me was thinking, 'what if this is something just past the drain that I'm missing', but the previously installed P-trap was the kind typically installed in a foundation (according to Chris), so they ended up cutting it out and replacing it with the one attached in the photo. The one they added has an access point so I could attempt to clear something in the future. They ended up finding the blockage about 40 feet down the pipe (which I wouldn't have found on my own, so I'm thankful they were able to bring out the necessary equipment to clear the block). Chris joked that they ended up 'working for the service I chose' lol. Definitely would reach back out to these guys in the future.
P.S. told Chris I would get the review up about 2 weeks ago, and I'm a little late, but better late than never! Thanks again, guys!

My garden stand pipe corroded and started leaking everywhere!  I called Hall's and they came out the same day and diagnosed the problem and gave me an estimate to fix it the same day.  Finances were tight but it was ok because you can get financing and approved in minutes.  Not realizing how quick it was we went without water until I got approved later that day, unlike competitors, they came out the very next day and did an amazing job, even did a courtesy repair of a leaky spigot!  Riley did an amazing job and kept calm despite my panic.  So grateful I already have them lined up for more projects!

I had a fairly simple plumbing issue that needed to be resolved. Hall's Plumbing sent over a very polite,  kind & knowledgeable technician, Troy.
Additionally, I appreciate that they were able to squeeze us in for same-day service.

Doing it right. Saved me again. Super quick, communicative, best I could ask. Five stars.

Hall's Plumbing installed a new water heater.  Our technician, David, arrived on time.  David was very friendly and professional.  The install only took about 3 hours.  David took our old leaking water heater and the cardboard box from our new water heater.  I would definitely recommend Hall's Plumbing for any of your plumbing problems.

I needed the main water line replaced on a century-old building. Chris came by, investigated the situation, and gave me a quote on the spot. Hall's took care of the permit, came when they said they would, and did a great job. They even went the extra mile -- when the new water line made problems with indoor fixtures they hadn't even touched, Chris came in and put them back in working order.