Kathryn L.

03/04/2017 12:00:00 SA

Excellent work by Francisco and Moses. Very professional, courteous, and prompt. Highly recommend them!

Hikari ..

9/29/2021

My sink was clogged from all the grease my sister flushed down it from the night before and I spoke to one of their workers Brenda who sent a plumber to fix it right away. 5 star service!!

Clifton C.

5/30/2016

Oswaldo was fantastic. Quick and efficient and did not overcharge me for coming out on a Sunday. Great business- very professional. They know their stuff. Thank you!

David D.

08/07/2023 12:00:00 SA

When we put in a call to get our plumbing issues addressed, Sal from Gladiator came within two hours and took his time answering all of our questions about multiple problems we're having. I appreciated the speed and care with which he supported us today. - David D., Oakland, CA

Spence G.

11/16/2021

Victor from Gladiator was great to work with. I had two plumbing issues hat my house that he did great work on. I had a sump pump that went out in a recent storm and needed to be replumbed which he took care of quickly to help prevent further damage. I also had a shower that needed repairing that previous plumbers were not able to resolve. Victor fixed the shower within two hours where the previous plumber took two days to try to figure out. I highly recommend Gladiator and Victor. It was nice to find a good local plumbing company that showed up when they said they would and does great work.

Abhishek A.

4/28/2015

I recently hired Gladiator for our Trenchless Sewer line replacement work and they did a top notch job. I would strongly recommend them to anyone who is looking for this kind of work.

Initial Quote & Appointment setting: I called on Gladiator and they came to our home promptly to look at the home and give us a quote. I live in Niles Neighborhood in a 60 year old home so for us the work was very urgent and we have no clue how the sewage line is setup.
Gladiator gave us a fixed quote for both including the city permits and without city permits without any digging our front yard and use their rough estimate for the quote.

City Permits: I took the option of all inclusive city permits but when Gladiator learnt that we do not need city permit for the job they called me back and adjusted the quote to the lower amount automatically.

The D Day- The team arrived 15 minutes before time and started working immediately. The whole team was extremely courteous and made sure we are not disturbed.

The initial assumption that the sewage line will be straight turned out to be wrong and the line went across below our driveway. The team ensured that they found a way around this new discovery and only broke a very small part of our driveway to complete the work.

Finally they finished the work on time around 4:00 pm as promised. The patched our driveway cleanly and finally cleaned our front yard as if nothing was ever there.

Overall it was a great experience and I will strongly recommend them.

D F.

02/02/2023 12:00:00 SA

Pick anybody else!
I used Gladiator Plumbing for awhile. It took me a couple of visits to realize I was getting the special Old Widow Pricing Rate. A friend looked at the last job and said they charged me 4 times what they should have. (unless they are charging $1,000 an hour) They've never written down the cost of parts and cost of labor. They just make up a number on the fly and write that on the bill. They excel at pressure upselling and tell me horror stories about what will happen if I don't completely replace whatever it is. How disappointing.

Manisha S.

6/30/2020

Highly highly highly recommend victor!! My house's main water line was leaking water. I had to live 5 days without any water in my house, when I turned on the water the main water pipe was leaking water all over my yard. I was really upset and called ALOT of vendors. They all came in and did an estimate all were plus 7000 which is a lot of my money.

My insurance didn't cover this cost and I lost all hopes. I came across this yelp page and decided to give a call. I sent victor some pictures and he said he will do the job for LESS THAN HALF WHAT OTHERS QUOTED. At first I thought he was a scam so I told him to come and talk to me in person to give the estimate so he came that day and explained the process to me. I was a lot comfortable and the next day at 9am he came in with his crew and replaced the main pipe with copper L grade pipe!!!! Amazing work I'm so impressed. I definitely recommend giving victor a call despite some of the negative reviews.

Thank you so much victor!!

Simon D.

07/04/2022 12:00:00 SA

Avoid. Overpriced and didn't get the job done.

The second star is only because of the response time - they came by within a couple of hours after the call.

Charging $350 for a clogged bathtub. The guy didn't offer any warrantee initially and very hesitantly gave me 30 days when I insisted. Clogged again after a couple days so asked him to come back. Worked on it again and the same result, except this time he refused to offer any warranty for his work.

Gave up on them and got someone else instead for less than half of the price, who cleared the clog from a different path. Now it works perfectly.

The picture was after the second attempt.

Don F.

11/21/2021

I'm pretty pissed off with Gladiator's service. First they cut huge hole into ceiling to find the source of the leak. Not sure why they didn't cut pilot hole and use mirror or camera to see what's going on. Then they charge me $2000 to replace the pipe going from the toilet to the vertical cast-iron pipe (4 hours of work that came out to $500/hour). Then they discovered that did not solve the problem. That the real problem was that the sewer lateral had roots. They could not bore out the roots with the tiny snake and had to quickly leave for another job. Plumber Alejandro suggested that the proper fix was to cut into the exterior wall of our house saw thru the cast iron pipe and reroute it to the sewer laterals outside the house.That didn't seem like a good idea to me. I asked him if one outgoing pipe was bad, with roots, then aren't the other pipes (sink, shower, laundry, etc) also needing attention? But he only wanted to address the one problem at hand. I deciding against using Gladiator any further and got JPC Rooter & Plumbing to fix my plumbing issues instead - and they did a great job of replacing the lateral for about 6 outgoing pipes that were under the concrete walkway, and poured new concrete - all in one day - for a reasonable price. I would definitely not recommend Gladiator to anyone.

Walter A. D.

5/14/2011

Victor Morales & his trained staff at Gladiator Plumbing are second to none. They responded immediately to a ruptured hot water pipe at rental property I own in Concord. They accessed the situations, made recommendations for needed repairs and completed an entire re-piping of the home in about 2.5 days. They were very reasonably priced, and even gave a senior discount as well. I would highly recommend Victor Morales & Gladiator Plumbing (510-533-6531) to any of my family or friends. Sincerely, W.A. Donaldson, Benicia, CA 94510

Milton H.

5/13/2022

Had a major backup of 3 toilets and 2 showers on a Friday afternoon around 3:30pm. I called and was given a 20 mins ETA and they arrived in about 45 mins. I knew the 20 mins was unreasonable given that the plumber was in another city, so 45 mins was just fine and really fast IMHO.

The plumber, Oswaldo, quickly diagnosed the issue after seeing what was backed up, snaked our main waste line through the clean out and had everything flowing again in about 30 minutes! He even agreed to do some add on work for a reasonable fee. He unclogged a shower drain that had been clogged for months.

Overall, I was super happy with the service and highly recommend them. Oswaldo did a great job and Gladiator Rooter & Plumbing is now on my A team of contractors.

Maria G.

8/19/2017

Gladiator Rooter & Plumbing replaced 3 of my commodes. They are very prompt, and professional. Did a great job. Thank you Gladiator

Stacey S.

5/27/2021

This is my first YELP review ever, I usually don't leave reviews but they were so great I had to give them 5 stars! I spoke with Victor who was willing to come all the way from the East Bay to the North Bay to help with my plumbing issues. He was patient, helpful and answered all my questions. The price he quoted me was very fair and reasonable especially considering he had to travel so far. Victor seemed sincere and honest. I highly recommend them for all your plumbing needs.

John F.

11/19/2013

We live in an old home in San Leandro and found a couple of very poorly connected bathroom sewer drains while doing some trenching -- likely the result of an equally poor plumbing repair in the past. I checked Yelp and found Gladiator's great reviews, and within 45 minutes Oswaldo and Sesar were at my home working. A third Gladiator employee drove a couple of unusual parts over, and the job was complete in barely over an hour. If someone uncovers this repair in 25 years I'm convinced it'll still be in great shape. Thanks for the excellent response time and work! I enthusiastically recommend Gladiator.

Allyn M.

9/30/2015

Outstanding service! My elderly aunt lives alone and needed two new toilets. Martin came out and diagnosed the problem, didn't charge me for the visit and suggested I go online and buy the toilets from Home Depot to save money. He picked them up at Depot and installed them for a very reasonable price. The woman answering the phone was terrific too and helped us through many details. These folks are honest and reliable!

Liz W.

6/25/2011

I contacted Gladiator Rooter(Victor) on a Saturday afternoon, due to a clogged main sewer line, his crew was on site within in an hour. They were professional, courteous and was patient with our need to double check and ask questions. This was a main line at a commercial building and we wanted to be certain all was well before they left due to how disruptive this type of thing is. Their prices are very reasonable, even though this was an emergency weekend call, I believed I was just charged the usual price.

I am definetly using them again, even for my non-emergency work.

Stacy M.

10/31/2017

I wish i had a postive experiance like most of the reviews. Im not sure if it was because im in san jose either way you should decline a job first, if you intend to make up excuses on how you will charge for mileage.
I had them replace the nozzles on two showers they came in with three men when clearly it was a one man job. First, they said they had no invoices so i had no idea what i was being charged for. Second, he said they put the whole new set of valves when i contested this he showed me one box that wasnt even open! The nozzles were a basic brand not Moen or Koehler. They were there for an hour or less and wanted $1200 i gave them less than half of that laughable price range. I would think if you want returning clientele dont scare them away by dumbing up your prices.

Pros: polite, fast, courteous
Cons: deceptive, petty, unreasonable

Jerome C.

06/02/2019 12:00:00 SA

We highly recommend Gladiator Rooter and Plumbing, Victor arrived at our house promptly and took care of our clogged drain on a Sunday. He was very clear on the price over the phone and no surprises. Also the cheapest rate, some couldn't even give us a price. He was very professional and respectful. I'm not much for keeping business cards, but his is going on the fridge! Thank you Victor!

Bill C.

05/11/2022 12:00:00 SA

Gladiator Plumbers Great Job! Gladiator Plumber cleared the kitchen clog quickly. Raul the service tech, explained the problem and explained how to prevent more clogs. Our home is about 60 years old so many of the pipes are closed to be clogging. You can prevent more clogging by taking some preventive measures. Gladiator offers a 10% Senior discount and their prices are reasonable. Raul showed up on time, they're local and live in the area, Raul was very pleasant and the work is great. They're very easy to get an appointment.

Todd L.

11/05/2018 12:00:00 SA

These guys do awesome work and are great to work with too. We had a sewer lateral that needed work and Gladiator came the same day I called to quote the job. They did the work the following week and completed the job in a single day. Victor and his team were on time, very professional and worked hard. I highly recommend them and will work with them for all our plumbing needs. Thank you Victor and Gladiator!

rhonda k.

01/12/2013 12:00:00 SA

We love Haddon. Two years ago they installed our new furnace and last week hey replaced all of our heating ducts. They sub-contracted an asbestos removal company (ERI) as well.

We were scheduled to have everything start on a Monday. My daughter got extremely sick on Sunday night and was up all night being sick. There was no way she could stay home from school with them working around her (she has severe autism and can't handle even a little bit of noise or new people, so didn't want her to have to deal with it when sick). Haddon and their asbestos removal company happily postponed the installation without charging us any extra fees.

Everything went as planned starting Tuesday. The actual Haddon guys were here on Wednesday from 8 to 1. They replaced my whole duct system in that time.

They were really nice guys, put tarps down, vacuumed when they left, etc. I appreciate that kind of service.

On another note, we have a friend who works for a heating company and he said their price was really reasonable. (You can never really know if someone is ripping you off if you don't know anything about the service.... but our friend confirmed that these guys are not a rip-off)

Would use them again and would recommend anyone I know.

Thanks!

B A.

6/16/2021

I just used Gladiator for probably the sixth time. They are always very efficient and knowledgeable and friendly. I highly recommend them. Prompt and arrived when they said the would. They also will come out on an emergency basis, even at night or on weekends, and do not charge extra. I am glad to have found Gladiator for all of my plumbing needs.

Kathy H.

09/06/2018 12:00:00 SA

I have never written a yelp review before, but felt compelled to write one for Gladiator Rooter & Plumbing. Raul and his crew were awesome!! We hired them to re-pipe our house, and were told it would be a two day job. We were skeptical that it could be done in two days, but they proved us wrong. Not only did they show up on time both days, the first day they stayed over 12 hours (9 a.m. - 9 p.m.) to ensure that we had water overnight. The second day they were there for almost 10 hours. They kept us appraised of the progress, and explained everything they were doing as they went along. They were kind, courteous, and beyond professional. They were very careful not to make too much of a mess, and they cleaned up everything perfectly (and I am a little OCD about cleanliness). I even saw one of the guys on his hands and knees in my garage with a wet towel, mopping the concrete. Above and beyond! I will most definitely recommend them to all my neighbors.

Aimee K.

3/29/2021

Victor and his crew provide a great service. They were timely, professional and they got the job done in one day and it was a big job. I will recommend them to anyone that needs a plumber. Victor had the proper tools and the know-how! Thank you for ending my Plumbing nightmare Victor!

Sami V.

05/01/2016 12:00:00 SA

My brother called because we had a main line clog. We were told what time they would arrive and he was promptly on time. The plumber Eddie was very knowledgable, patient and thorough in helping us understand the cause of the problem. With no delay got right to work and kept us in to what was going on the whole time which was great. He got the job done and we highly recommend. Last but not least the price was unbeatable and fair.

Kent C.

5/27/2013

They replied my email very quickly and was helpful to answer my question. My toilet and bathtub drained very slowly. I suspected that it should be the main pipe problem. They came to my house on time, and fixed the main pipe clogging in a half hour.

Vanguard T.

10/02/2014 12:00:00 SA

Had an appointment for them to come out, but they never showed up. I called and left a message. Didn't get a call back that day. The next morning, still no call. You would think they'd check their messages, realize they screwed up and call me. Nope. I called them around 11am asking what the happened. The operator said they would send someone out around 1pm. Someone came out, took some photos and said they would send me a quote. I received a quote two days later and it didn't even include everything I asked for.

They quoted $1500 to run a gas line for the dryer, to cut the vent and to install the washing machine drain, including the permit. (The permit is under $200.) Gladiator's quote was the highest of three different companies and the others included the cost to run a gas line to the stove.

I gave them one star up because the initial call to set up the appointment went so smoothly. Wanted a good experience throughout.

Linda m.

5/25/2019

I ama little late on this. I needed to have a camera inspection on my pipes asap, in order to continue my bathroom remodel. I called and I have to say Victor came out and they were very fast and very efficient! And extremely reasonable. Thanks Victor, will be calling again I'm sure!

Brian N.

02/08/2015 12:00:00 SA

I was so impressed by these guys! On Sunday morning, Initially I called a nation-wide chain, and was told it would be 2 DAYS until I could have a plumber come! I called gladiator next, and within AN HOUR they were at my front door! They were quick, clean and professional. I will definitely call them for any future plumbing needs! Totally recommend them!

Steve K.

9/23/2015

Had an appointment with another company that never showed or called. So I called Gladiator early afternoon and Raul came right after 5P.M. like I requested and installed our faucet in an hour. Also tightened the outside faucet for the hose and gave advice on dryer vent and dish washer at no charge. Will use them again for plumbing issues.

Walter B.

10/30/2022

Raul from Gladiator did a great job at clearing our kitchen drain. Gladiator answered the phone and had someone to my house within the hour. The job was completed in about 30 minutes. Raul was very professional and a pleasure to work with.
I happened to call other companies first, but they did not have anyone available. Next time, I will call Gladiator first! Thanks for the great job!

Will O.

6/17/2015

These guys are fantastic! And I'm not that easy a customer to please.

I had three leaks and my water bills were skyrocketing. Gladiator, represented by the very courteous and professional Raul, came in and assessed the situation very quickly. Raul then explained it to me in a way where I instantly understood what was happening.

They were on time and did fantastic work. They cleaned up after themselves and left no trace they had ever been there I was sick, lying around like a slug while they were there. They were very respectful to me. They finished quickly and I got a very fair invoice.

I HIGHLY recommend Gladiator Rooter and Plumbing.

Zack P.

11/08/2022 12:00:00 SA

Fixed our clogged kitchen sink within 30min of showing up. Quick response, quick fix. Very satisfied

Rah E.

2/14/2019

I called at 515p about a backed up sewer. She said she could send someone out soon. I asked what the going after hr rate is. She said $189. I asked for rate during the day. $125. Ok. I can wait till the morn. In the morn,I called to sch appt for the day. She said it's $189 hr. What! U told me it was $125! No it's $189....I reminded her our conversation frm last nite Cricket. Cricket... ok ... I will honor it.
Never mind. Pretty shady.
I selected another company

Patricia B.

05/02/2015 12:00:00 SA

Gladiator is the ONLY plumber to employ! They are very competent, scrupulously honest and personable. Victor Morales came to thoroughly check everything in my rental property and found solutions to recurring problems. Gladiator has also come to my home for emergency repairs, once on a Saturday night when I had company for dinner and the kitchen sink was backed up. They arrive on schedule as promised, quickly work through causes to unclog drains and leave a bill that is very very reasonable. Go for Gladiator!

Geri F.

7/20/2016

The garbage disposal under my kitchen sink suddenly fell off when I was running it with water flowing from the faucet. It crashed into the hot-water shut-off valve, breaking the valve--there was water everywhere! I shut off the water, mopped up the floor, and removed the old rusted garbage disposal. Planned to fix everything myself. Bought a new disposal unit and a new shut-off valve, but, I could not get the broken valve off! Eddie and Fernando of Gladiator Plumbing came to my rescue! They did an outstanding job replacing the valve and installing the disposal. They checked to make sure all the washers, hoses, and fittings were in good working order. No more do it yourself for me--I'll be calling the Gladiators instead!

Lusia R.

10/04/2022 12:00:00 SA

Super shady people and business... would never recommend. They have over inflated prices and incompetent employees

Hulda N.

01/12/2014 12:00:00 SA

Gladiator made my day. Just when I thought my overflowing kitchen sink was going to wreck a beautiful Sunday, Eduardo and his assistant came out, replaced an ancient, corroded pipe instead of just rooting it and running, and then suggested other ways we could improve out 1916-vintage plumbing. All at a perfectly reasonable price.
Gladiator is beyond excellent!

Julie W.

2/19/2022

We LOVE Gladiator!! We have had -several- plumbers in our nearly ten years in our house and it was only this last year that we re-discovered Gladiator. They are efficient, knowledgeable, and accessible - I find I can always get an appointment when I need one, and twice they've saved us from the brink of plumbing hell... They were able to diagnose - and promptly FIX - a major problem some very flawed plumbing work that had been done on our place. They were the third plumbing company to look, and the only one who recognized the problem (our sewer pipe was installed incorrectly/ wasn't slanted and was badly routed), and thus the only people who could fix it. Subsequently they've helped us re-do other areas of the house (the kitchen needed work too..) Every time: competent, reliable, clear communication and billing system. We really love working with Gladiator and are so happy we found them. Thank you so much!

Doug H.

11/18/2016

we've used gladiator in the past. they are honest, work is solid, and they go above and beyond what is necessary.

eddie, raoul, and fernando - recently helped install a new water heater. wasn't your simple, take out old heater, replace with new one, job either. these guys were courteous, professional, very knowledgable, and i would highly recommend gladiator.

Naomi D.

1/19/2021

They always save the day! I recommend them highly. I am a renter but my landlord loves them. We love them too!

Glen L.

7/28/2023

Quick response and fix, honest people.
It's an easy fix, and Raul got it done honestly.

Caroline S.

1/21/2023

Gladiator came out the day after Christmas for an emergency. I called several other plumbers first, and even made an appointment with a different company, who ended up canceling. Gladiator was upfront about their fees. No other plumber I called would even give me a rough estimate. They arrived on time and even called for backup to get a special tool, which would avoid having to dig out the pipe. They tried several different tactics and worked very hard. I would definitely use them again, especially after the bad experiences I had with the big name plumbing companies in our area.

Carole R.

04/10/2021 12:00:00 SA

We had a plumbing emergency today, and went to Yelp and NextDoor to find an emergency plumber..Gladiator came highly recommended. We called late on a Saturday afternoon, and Raul came out within 20 minutes! He was thorough, fixing not only our toilet but two valves that were not working. He was very thorough, and we could not be more pleased! Our go to plumber from now on!

John F.

7/31/2017

I have known these guys for years Victor is great!
Just called them out over the weekend and Raul did a wonderful job!
Keep up the great work !

Scott F.

9/21/2016

These guys ROCK! Had a slow leaking water heater and they came out next day and replaced. Quick, professional, and reasonable prices. I would use again and highly recommend!

Heidi S.

03/04/2023 12:00:00 SA

Last minute sink leak repair
Showed up on Saturday morning too
Thank you guys
Will definitely recommend!

Rise S.

01/02/2023 12:00:00 SA

Free estimate is available for $240.00.
They have a perfect right to charge whatever they choose. Just be honest and upfront about it. Afraid to trust them. No work performed.

Elizabeth N.

05/08/2017 12:00:00 SA

used these guys in past! lost the number, glad to find them again. shows up on time. reasonable prices! got the job done!

H. T.

12/07/2012 12:00:00 SA

Called several highly recommended plumbers but got voice mails for everyone except Gladiator. Spoke to Jennifer who quickly arranged a same-day service appointment for overflowing toilet that could not be plunged. Plumber arrived on time, cleaned several lines and set new wax seal. Great service, great prices, highly recommend. And if you are over 65, go to their website to get 10% discount.

Oona C.

04/08/2018 12:00:00 SA

Victor and his team at Gladiator have been my exclusive plumbing contractors for over 5 years. The service is excellent, pricing is fair and the work is exceptional. This week, while assessing my job (1930's home in Berkeley) they discovered a severe leak in the shower drain/waste pipe. They replaced the pipe correcting everything needed in addition to the originally work requested. I highly recommend this team and I will continue to work with them, period.

Elsie K.

1/14/2017

Fernando was able to come out the same day I called to fix a leaky faucet. He was super friendly, professional, and able to effectively troubleshoot the problematic repair/replacement. The price was fair and the job was excellent! I love being able to count on a local business for quality service! I recommend them wholeheartedly and will definitely call on them again!

Elsie K.

Melissa G.

9/20/2015

Found a backed up mess in our basement and called Gladiator! I was afraid of the cost but these guys were not only fast to dispatch but very reasonably priced! Thank you for taking care of our mess and turning out bad night back into a good night!

Elke Elizabeth E.

9/29/2021

The best plumbing company in the Bay Area! You won't regret it. Definitely recommend to anyone. You will not be disappointed.

Ruslan M.

3/24/2019

I would highly recommend Victor. I had a water leak under my house, I called Victor, he asked a few questions, gave me a ball park estimate and scheduled an appointment. He was responding to text messages promptly, arrived on time, explained everything he was trying to do, fixed the problem, gave me some good tips, cleaned everything up and stayed on budget. His prices and estimates are very fair, I would definitely trust him. I'll absolutely keep his phone number handy in case I need a plumber going forward.

Kiki C.

1/30/2023

This company was very responsive and efficient! They were able to take care of a water tank that no longer worked. Within 24 hours, they went out to the house, inspected the problem, recommended a new water tank, and came back the next day to install a new one. When there was an error in billing, Esther and Brenda eventually helped correct it. Great company that stands by their words, and the quality of their work.

Loreto D.

2/28/2017

You know a place is good when you realize you need to get on it and write a review on Yelp especially when one hasn't been written in a while!

I've used this place twice now and both times, they have been great. I should have wrote a review on them the first time around but well, I got lazy. Both times I called them, they came out the same day. The first time, I had a clog in my kitchen sink so it was nice that they came out like last minute in the evening to come and fix the problem. The second time, my bathroom tub got clogged and again, they came out and fixed the issue.

A couple things to note about them that I liked:

- They called 30 minutes prior to my appointment to ensure they were still good to come over.
- They have little coverings to go over their shoes that they can put on before they walk into your home if you ask for them.

That being said, I would total recommend them!

Susan M.

11/19/2021

I can not say enough about this company. They answered their phone were very nice & professional. Plumber Alex came to my house was kind, showed me exactly what the issue was, quoted what I felt was a very reasonable price. He was so kind. Highly recommend this company

Abc L.

9/30/2021

The water was backing up in the shower, Call for services at Gladiator, was here within 30 minutes. Routed the main line, and walla.... all clear. definately would call them again if needed.

Bryan C.

9/29/2021

One of the best plumbing services in the bay! Wish I could have found out about them sooner! Would definitely recommend to anyone !!

Doug K.

2/28/2013

I found Gladiator on yelp and have had them back on a number of occasions. Each and every time, a person has answered the phone - and most importantly, had a professional plumber to my house and working on the problem within 2 hours. Pricing is always fair - and as I've come to experience most recently, stand behind the work they do 100%.

Just about a month ago, I had Gladiator out to clear an underground cleanout that was backing up. A couple weeks later, same problem - they came out took care of it under warranty and all seemed well for a couple of weeks. Last night, my wife and I arrived home to find sewage flowing out of the same cleanout. I called Gladiator at 7 PM - and was happy to see our friendly plumber before 8. After working on it for more than an hour - he told me that he was unable to clear it, and that he believed that he had made the long run out to the main sewer line. He suggested that I call the city - see if they'll come out - but just in case, he'd plan to be out first thing in the morning with an extension. As it turned out - the city of Castro Valley amazed me as well - had someone out at the property before 10 - to find that the problem was indeed with the main.

Most amazingly, Gladiator Plumbing stayed at the house, advising the city what he had done - and stuck around to make sure that the problem got resolved. Amazing service at any time of day - let alone after 10 PM.

Gene D.

11/27/2021

AMAZING SERVICE. Had to call on a weekend due to an emergency but Victor was here within 30 minutes and fixed the problem in less than an hour. He even did a great job explaining the problem, how it happened, and how we can prevent it in the future.

Will definitely be back if anymore work is required!

Debbie B.

7/14/2021

I called Gladiator Rooter & Plumbing for a quote for install a kitchen faucet and was informed it would be $150.00 a hour. Upon installation of the faucet which only took 45 min., the bill came out to $220.00. When questioned the amount due, it was not negotiable. I inquired a dozen of phone calls to different companies for a quote and the range was from $100 to $200 for this project. If I would have been quoted $220.00 which is the highest quote, I would have never have chosen this company. I would not recommend this company based on business practice and if you do use their services, I would get it in writing.

Kelly P.

7/22/2015

I was up in the area taking care of my grandmother when I noticed her toilet was leaking pretty badly. We had a ton of plans for the day and I called rooter rescue to come over to snake the drain... After Several hours of waiting I gave up on them and called Gladiator. I explained that my grandmother had a situation that needed to be handled quickly (she only has one toilet) and they said they would be there within the hour. It only took about twenty minutes for the Plummer to show up. Raul was really friendly, professional and fixed the problem quickly. He was very thorough and I felt like I could trust him. He gave my grandmother a senior discount; and after resealing the toilet and snaking the toilet from the clean-out he charged about $250.00. Thank you! I'll be writing down your number for my grandmother to use again! I'm very confident in your services!

Only1 C.

11/03/2019 12:00:00 SA

I called and was directed to Victor's cell phone since the girl who answered told me he is the owner and I should contact him for the job. I was looking for a quote. Victor made an appointment with me to come out to look at my property, at 9am the next day. No show, then I called him and his voicemail was full and of course can't leave a message. Very unprofessional signs already. So I texted him and asked if he was still coming by as it is now 9:40...he texted back and said he was on his way. At 10:00am no show still, I called him and he answer. He said he was very sorry that he came home late last night blah blah blah and asked to reschedule. Ok, how is this my fault that you went out late last night. So I try to be understanding and made another appointment with him he insisted first thing in the morning he would come by so the appointment is rescheduled again for 8am. It is now 9:08 and yet still no show, call or Text. Mind you this job I am offering for him to bid on is Not a few hundred dollar job. We are talking about Thousands! For him as an owner to show this type of work ethics and not even respecting people's time really reflects how this company operates and its integrity towards their customers. I wouldn't recommend this plumbing company or do business with Victor who is so flakey and unprofessional.

Anthony J.

8/13/2022

I highly recommend Gladiator Rooter & Plumbing. They are professional, courteous and very thorough, along with transparent explaining what needs to be done along with its' estimate. Raul Jr. was a pleasure to work with, he answered all questions I had, he and his crew were top notch. I had major work that needed to be done, I wish I had taken before pics, as they had to dig up the front yard and the concrete at the front entrance of my home and when they were done, later that afternoon. It looked like they had never been there. If you need any plumbing work done, small or big, give these guys a call, you won't be sorry.

Micaiah A.

1/26/2023

I'm so happy with Gladiator Rooter & Plumbing. Victor showed up within an hour of me sending a request for service. He fixed my sink in less than 30 minutes. My toilet needed some things fixed on it and he fixed that in no time. I am definitely using Victor for any future plumbing issues.

Sid M.

08/01/2023 12:00:00 SA

I had a toilet to replace with a new one that I bought. I choose Gladiator based on yelp reviews. The work is completed by Rick. Gladiator team was prompt in communication, scheduling, accommodating the reschedule.

Rick completed the installation in short time. The installation by itself was done well. I appreciate the work done by Rick and he clarified my questions.

Overall I like their work and responsiveness however I was surprised that the services does not include hauling the old toilet. Also, they don't caulk the gap between floor and toilet base.

I have not heard back from the office on why they didn't inform ahead that the hauling is not included. Based on other user's review, I agree, as a customer's have reviewed. We should have the scope of work and how much they charge clearly before engaging their services. The work is done by the staff but how much we pay & scope of work is decided by front office, so please confirm your deal before you sign-up.

Customers should be cautious when engaging to avoid disappointment.

Lori A.

08/08/2014 12:00:00 SA

I've never written a yelp review before, but this company deserves one! I had a backed up sewer and had a plumber I've used in the past come by (after waiting 4 days for him to get back from vacation - major laundry piling up!). He told me he couldn't fix it (won't use him again) but I would probably need my entire huge deck removed and a deep trench dug all around my house. He shook his head and told me it would be really, really expensive. I called several other plumbers only to be told they were booked until next week. Now my laundry was REALLY piling up. I got the number for Gladiator Plumbing and they scheduled an appt for the same day. Oswald showed up ON TIME, was knowledgable, courteous, and fixed the problem in less than an hour. No deck removal, no trenches dug up, and only $89.75. I will use them again any time I need a plumber and will recommend them to anyone. Thanks Oswald!

Swapan M.

02/04/2016 12:00:00 SA

The best by far for my sewer lateral need after purchasing a property. I could quite honestly write an investigative journalism report and why I ultimately ended up using Gladiator Plumbing. I won't however.

Suffice it to say so many places were extremely shady, providing false information and falsifying reports that had been previously assessed. These guys were the real deal. In the end, they tested the system according the the public water utility standards for a very reasonable sum and saved me literally thousands by not performing unnecessary work of ripping up pavement to the main line, which a few other companies stated was required. My house passed and got the certificate with flying colors. Enough said.

Ma P.

10/27/2022

They replied to my yelp request and came same day to cap my kitchen gas line. Super fast and competitively priced.

Emily G.

4/19/2016

I've been dealing with a loud banging sound and machine gun like spewing of water from my kitchen sink for 2 years! We were in a cycle of calling a plumbing, them not showing up for their appointment, us giving up for a few months, and then starting the process over again. If only I had just called Gladiator to begin with! Making the appointment was a snap. Since it wasn't an emergency I took an appointment 4 days out for a time that was convenient for me. They showed up exactly in the middle of the 1 hour window they gave me. Now here's the good part - it took him 10 seconds to locate and fix the problem! All this time the problem was that the shut off valve under the sink wasn't opened all the way! I'm afraid I laughed so hard that I scared the guy a little. I would have paid anything for that machine gun sound to go away, but in the end he insisted on no payment. Super classy, honest and reliable. I'm so glad to have a go-to plumber for the future.

Alex K.

06/05/2023 12:00:00 SA

We needed a sewer lateral replacement done for our home and Gladiator Plumbing did a tremendous job. They came out quick, gave a fair quote, and got the work done fast. Once their crew was at our home they made quick work of the project with minimal input from me or interruptions - they kept me updated and worked late to make sure we didn't go too long without water access. David and his team were great to work with and I so appreciated their diligence and proactive thinking. They won my business for this project and I think for any other plumbing issues I have moving forward.

Mark D.

10/20/2022

Gladiator came to my rescue on my tankless water heater installation. I came back from a camping trip and discovered a leaking water tank. I happened to walk by one of their vans working at my neighbor's place while I was still trying to fix the leak, and they came by and gave me a quote in less than a day and while they were working on another job next door. Unfortunately I had another trip and couldn't schedule right away and decide to reach out to a few more plumbers for quotes, which all came in higher than Gladiator's. One of those was even double the price!?

I ended up losing the initial quote from gladiator, but remembered roughly the cost so reached back and they responded in less than a day with a similar quote. They explained their reasoning for each part selection and why they chose where to install it. They scheduled an install in less than a week and the install was wrapped up in a day! The price was exactly what they quoted me. Honestly couldn't be happier with their service. They went above an beyond during another job to assist me and then were easy to work with when I arranged the job.

I don't need another tankless heater, but I'd recommend them for anyone that does!

Willie L.

6/16/2012

I called Victor because of the broken water heater. He showed up within minutes and had it replaced shortly after.

Today, the tenants called and said there were issues with the hot water. Again, Victor was there with minutes and had things back to normal.

I would recommend Victor for all of your plumbing needs.

Peter A.

3/20/2013

If you've only got a moment, or you're not really interested in hearing my story of sewer lines and consternation, I'll give you the spoiler - Gladiator Plumbing is Freeking Fantastic!

Nobody wants to deal with a backed-up sewer line. It's just not a fun thing, in any respect. It is, however, something that must be dealt with. I'll spare the details, but a few weeks ago, in addition to the chores I was already attending to, I had to find a plumber, or a new place to live.

I must have called half a dozen places, and nobody had time, or the equipment, or answered their phone. Out of desperation I called one of the Something-Something-Rooter places, and they agreed to send out a fellow, however, they couldn't tell me what it would cost, only that the estimate was free and I would know by the end of it. Well, just inside of the 2 hour window the guy showed up. He was very nice, quoted me more than double what I would end up paying, and began the upsell on the Super-Agro-Complete-Flush-Water-Jet-Sewerline-Enema... for $600+ and wouldn't be available to be done until the following week! He was very gracious and I could tell he wasn't in love with that part of his job (or, likely, the sewer issue). I appreciated his coming, and evaluating, but time was of the essence.

After he left, I continued searching Yelp and making calls, and dialed Gladiator. Pleasant reception on the phone, flat, reasonable hourly rate quoted, and a 2 hour window for response. Perfect, I thought, but it got better... Angel showed up within 30 minutes of the call, assessed and got to snaking. Super nice guy, and chatted with me, while I tried not to interrupt his work - I'm that guy that stands over people while they're trying to get something done - especially if it involves tools, attempting to evolve my knowledge, but mostly chit-chatting. 20 minutes later, everything is flowing as it should, paid with credit card and received the invoice with a 30 day warranty.

This same thing had happened a few years earlier and then been fine, so after a couple days I tossed the receipt - trying to reduce general clutter in my life, while invoking Murphy's Law...

Last night I returned home, and went down to the shop, where I was greeted by a familiar and unpleasant odor... again. Since my experience had been so good the last time, I gave Gladiator a call once more. It was after 7pm, so I was worried that it would be an after-hours and more expensive call - Not to worry, said the kind man on the phone. I'll have someone out as soon as possible - same flat rate. I mentioned that they had come to do the same job recently.

Cesar showed up in record time - maybe 20 minutes, in the rain, and got to work and cleared it equally fast. I was getting out my credit card when he said, it was under warranty. Free, at 8pm in the rain! While I did have to deal with this twice, I'm more inclined to believe that my 80 year old plumbing is experiencing some chronic malady than that the job wasn't done right the first time.

I highly recommend Gladiator Plumbing, and am glad to support a local, hard-working and responsive team. I wish every business were as efficient and congenial.

Frank V.

7/16/2014

THIS IS HOW YOU RUN a business!!!
I was in bad shape with sewer back up & saw these guys first pop up on google! Read reviews & I called. Robert answered & was awesome, very nice & professional !!! Oswald came as promised and took over then BAM no more clog in less than 8min! Yes I timed it lol. Highly recommend this place and they give first time callers a discount! My charge was $89.75!! That was quoted me @ per hr. Those other plumbers that pay big $$$$ for TV & radio commercials,,,well who pays for that? Not me! Thanks to Robert and his team for coming in 1st place with me!

Robert B.

9/15/2018

These guys are great. I have an old house and the garage sink that our washing machine drains into became clogged beyond anything drain-o or a conventional snake could fix. They came out and fixed it the same day. Unfortunately the clog came back in about 2 weeks and Gladiator came back to fix it free of charge.
I had to call back again today because our shower is in the same type of condition and they got back to me ASAP. Great friendly service and I would recommend them if they're in your area.

Sharon S.

7/22/2023

I have used Gladiator Rooter and Plumbing two times in the past and been very happy with their prices and the work performed, so when I had a toilet tank leak I called them to help me out again. They said they could send someone in about 2 hours. About 20 minutes later I received a call from Sal and he said he had finished the job he was working early and could come to my home in 15 minutes. Sal arrived and it was decided I needed a new toilet. Sal gave me a price for replacing the toilet and the bid included him going to Home Depot and picking up the toilet I wanted to purchase. The next day Sal arrived with the toilet, installed it, cleaned up, and hauled away the old toilet. Sal is helpful, knowledgeable and efficient. If I need to call Gladiator again, I will ask them to send Sal.

A G.

9/26/2018

I want thank Gladiator rooter and Plumber!!! They are awesome! After having a time with an appliance vendor in delivering my fridge over not finding an in-line shut-off valve. He looked under my sink and said here it is! AND DID NOT CHARGE ME!!! They have done a great job installing a water heater, and fixing a garbage disposal in past. Priceless and very thankful! They are in east bay and totally recommend them. They are honest and earnest.

Steve S.

11/25/2014

Victor came by today to fix my water heater. He was super nice, prompt, and knowledgable. I highly recommend him!

Tiki L.

12/04/2014 12:00:00 SA

After a weekend of dealing with a stopped up toilet and sewage coming out of the shower drains, I was a wreck!!!! On a monday morning, I found this provider through Yelp. Jennifer was pleasant and friendly to work with. Raul Sr came within the promised time frame. He attempted to snake the drains but found it seemed like the snake didn't work.........The next day, Raul the son came back and attempted to snake the drains with a bigger heavy duty snake...........and a blockage was found. After sending a camera down the drain for a video inspection - a huge rock was found in the waste pipe! That's another unrelated issue for our builder to resolve.........A few days later, one of Gladiator's representatives personally dropped the video DVD off to our place. All in all, everytime I called or came in contact with one of Gladiator's representatives, they were very nice and professional. Their pricing was pretty reasonable and I wouldn't hesitate to contact them ............if I ever have plumbing issues again......

A C.

03/04/2023 12:00:00 SA

Don't give your credit card to this company!!!! They are not honest!

In my case, I got so scared that they might abuse my card that have to cancel my credit card that have been used on daily basis since 2019

Before they come out they quoted $250 per service call, no matter big job or small job.

After the job is done, the plumber left and asked a girl from the office to call for payment of $350.

Honestly, $350 for a Saturday call is not unreasonable. And Ron the plumber did get the job done. However, I just don't like to be told one price, and then another at the end of the job. I was there in the first hour, Ron never gave new quote. It is not about money, just don't feel good.

The girl who is responsible for calling for payment appologized for the miscommunication and agreed to accept $300, and asked me for the credit card info. With her promise, I told her my my credit card info over the phone. Within minutes, I got email invoice with a charge of $350.

I called the girl asking why she betrayed my trust. She said the money has been charged and she will talk to boss on Monday.

I deal with contractors in regular basis for years, and this is the first time in my life that a merchandise dare to abuse client's credit card.

Now that they have my credit card in file, I am really concerned what they are going to do with the numbers.

I got so scared that I called my credit card company to stop this card and reissue a new one. I have used this card on daily basis for years and never worried to give it over the phone to a merchandise.

Mick F.

10/11/2012 12:00:00 SA

Had an exterior leak in the whole house valve. Called another plumber and they said I needed to replace the pipe back to the street and quoted $3000.

Called Gladiator for another quote. Victor showed up, dug around a little and said the valve just needed to be repaired. He did that on the spot And saved me a boatload of money.

Thanks, Victor. Highly recommended!!!

Albert R.

10/14/2022

Came out and made things right initially ran into some hiccups but they were able to solve our issues and we can move on. We are happy and so are my tenants

Miriam W.

04/07/2023 12:00:00 SA

When your basement starts flooding it's a reason to freak out. We had numerous plumbers come out but Gladiator was both the most responsive and the company we ultimately chose to do the job.

They kept in touch with me, even calling to let me know the plumber would be a few minutes late during a very busy season in December when bomb cyclones and atmospheric rivers were constantly dumping rain on the Bay Area and everyone seemed to be dealing with flooding issues of one sort or another.

Cristobal, who came out to initially diagnose the problem, was prompt, kind, and knowledgeable. The fix cost thousands of dollars and required a crew to dig nearly five feet into the ground. Thankfully the Gladiator team was able to do the job quickly and everyone I encountered from the crew was pleasant.

I highly recommend Gladiator Rooter & Plumbing.

Rhoads S.

11/13/2018

Do not go through this company! We were recommended Gladiator by the landlord of our studio to fix a plumbing situation in our restroom. Not only was the technician late, but after an hour of tearing our restroom apart, he said he needed to leave and come back with a longer snake.

Sadly, he never returned!

I called the company later in the evening to schedule another appointment and was told someone would be there promptly at 8:30 the following morning.

I'm sitting here now at my studio, having called them when I arrived to find out that they did not in fact schedule our appointment, despite the confirmation I'd received over the phone. Gladiator was given a chance to redeem themselves and failed yet again- Except this time it's worse, because now it's cut into my personal time, and I run a very tight schedule. Never going through them again. :( What a colossal waste of time and energy.

Chuck L.

12/13/2016

I had an awesome experience with Gladiator Rooter & Plumbing. I had an old kitchen sink faucet that began leaking with little notice, and I had to fix the problem quickly.

Fernando who works for Gladiator Rooter & Plumbing did an amazing job inspecting the problem, giving me a honest and fair quote and did an excellent job! I'm very pleased and impressed with his work ethic and professionalism in handling the situation.

I will definitely be using them again in the future if necessary and recommending them to my neighbors!

Tall G.

8/24/2020

I had an emergency water heater burst after 10pm called this company and Victor can to the rescue. resolved the immediate issue. Returned the next day to complete the job in less than 1 hour. Great Job Great Service Great Price. He's the man

Ronda S.

02/06/2023 12:00:00 SA

Victor and his team have helped us with our plumbing needs for a few years. He is honest, reliable, and very knowledgeable about plumbing. I highly recommend him.

Landon G.

4/28/2018

Great customer service! Quick responses and very accommodating. Raul was at our place right on time! Checked out the toilet and gave us a free estimate on the spot. He mentioned he had the parts in the car and was able to fix things within an hour if we'd like. He did and was able to give us more recommendations for our very old toilet. He was quick, knowledgeable, and super helpful. We will definitely call Gladiator for any future plumbing needs!

Barbara V.

11/17/2022

Quick to respond, took care of the problem and I felt like the tech was not trying to sell me something I did not need.. both my bathrooms had issues that were resolved.

Bibi S.

09/04/2016 12:00:00 SA

Fast, efficient on time and snaked my sewer no problems 2 friendly guys. I really appreciate it especially on a holiday weekend when you assume no one is available. These guys are.

Thank you Bibi and Fam

Phillip M.

4/18/2013

We had a plugged drain. Called Gladiator. Angel came over in about an hour. He was courteous and unclogged the drain quickly. I would defintely use them again. Do not hesitate to call them.

Chris C.

2/13/2013

This was the second time I've called Gladiator for a plumbing drama, and the second time they've bailed me out of a big mess. There are some businesses out there that when you find a good one, you keep them - like a car repair shop or a dry cleaner. Gladiator Plumbing is one of those: they come when you need them, do the job right, and you can't beat the price (both times was less than expected). I asked for (and got) a refrigerator magnet so I don't have to hunt for the number the next time.

E M.

2/13/2020

It's been a long time since someone saved the day in our house, but Victor from Gladiator Rooter and Plumbing did just that on Monday evening. What was a little drip in the bathtub tap when I left the house that morning, had become a small waterfall by Monday evening. It was the hot water, too, so the house back of our place was damp. The ceilings were dripping and the kitchen floor was sopping wet.

That's when I called our property manager, who put us in touch with Victor. He had it all sorted in less than an hour. He was extremely kind and capable and I would definitely recommend Gladiator and especially Victor if you run into emergency plumbing situations. Thank you so much, Victor! You're our superhero :)

Gia S.

12/30/2022

I've used gladiator in the past. They dug a clean out for my house. They gave me a honest quote before working and I'm completely satisfied with their service.

Marvin Y.

6/21/2014

Experience was awesome from the start. Phone service and scheduling was courteous. Received regular updates on the plumber's ETA. Francisco, co-owner of Gladiator Plumbing, advised me of his approach and got right to work. Very knowledgeable and friendly. He was not bothered by my hovering and curiosity/questions. Although the job was more extensive than expected, he got it done in 2 hours and charged a very reasonable price, particularly when compared with another plumbing service who tried to charge 2.5x for weekend rates! Gladiator's reasonable rates are the same everyday! I would definitely use Gladiator again for my plumbing needs. Awesome!

Noelle A.

03/07/2013 12:00:00 SA

Gave Gladiator a call for a leaky shower faucet and a few other issues and was so glad we did. Francisco was on time and took care of all of our needs. He was professional, courteous and really nice. He gave us some tips regarding our shower and dishwasher and did a fabulous job. Their prices are also excellent. We will definitely be calling Gladiator again for any plumbing issues we may have.

Justin C.

12/26/2018

Francisco from Gladiator Plumbing installed a new sink for our church. He did a great job and we would use their services again.

Mary C.

8/17/2019

This was a great experience! Its Saturday, no hot water. Sears said they could come next Friday. Called Gladiator, they were out in 30 min. Turned out, didnt need a new water heater...Victor lit the pilot, DONE DEAL! THANKS VICTOR!

Ruth C.

5/22/2013

Called this morning and the guy was out around noon to give an estimate on our toilet. He was able to fix it that same day. Both workers, Angel & Cesar, were very professional and helpful. They finished everything in just a couple hours and gave us a very good deal. Definitely satisfied in every respect!

Jackie W.

03/08/2019 12:00:00 SA

I have been a home owner for many many years and one of the most difficult challenges I have experienced is finding a great plumber. Well, I'll tell you I have found one. Gladiator Rooter and Plumbing exceeded my expectations. I recently had major sewer work done and working with the owner of the company, Victor was great. Not only was he responsive, fast and professional the work was done at a fair price compared to other quotes I received. I will exclusively use him for all my plumbing needs in the future and would suggest you do too!!! Jackie

Kimberly G.

3/31/2020

We used Gladiator plumbing to replace a broken section of our main. They also installed a two way clean out. The work was done in one day and I was shown where the problem was and how they replaced everything. Victor, Alex and the other crew members were friendly, professional, and hardworking! In addition, their pricing is very fair! Excellent job!

Paulette S.

3/14/2023

I would like to thank Gladiator Rooter and Plumbing for coming to the rescue of my family in a very challenging situation. The toilet was clogged and my 90 year mother and I had Covid. My sister was the only person in the home that tested negative. After calling several companies and explaining our dilemma, Gladiator Rooter and Plumbing was the only company willing to help. On behalf of my family we would like to thank Gladiator Rooter and Plumbing and Mr. Raul Morales for their willingness to help us in our time of need. I am so grateful to Mr. Morales who agreed to help knowing the situation. In addition, he drove all the way from Walnut Creek! That speaks volumes to me about the company and personnel. Not only did we recieve outstanding service but an outstanding act of kindness. We will turn to Gladiator for any future plumbing needs and recommend this company without hesitation to others.

With Gratitude,
Paulette Smith and Family

Julie H.

11/10/2016 12:00:00 SA

We love these guys!
They saved us one Sunday afternoon when yours truly clogged the sink disposal with brussels sprouts. They came a second time to clear a clogged sink drain. Both of these on weekends. I now have them out at my house today, helping to move our Washer & Dryer back against the wall. The current plumbing and gas lines was making them stand about 8 off, which I know can seem small, but when you have a tight laundry room, you understand our concern. These guys have been here about 6 hours and have exceeded all expectations! You won't regret hiring these guys!!

Very Unhappy C.

06/09/2014 12:00:00 SA

If I could have given less than 1 star, I would have done that. Maybe it was one of those days for the plumbing company, but had a really horrid experience and you definitely would not want to go through it.

N E.

3/19/2021

Tech arrived on time. I explained what the issue was with my sewer. Didn't bother to look at the service. Never ran a camera down the drain. Said he would send me an estimate. Still waiting.

Paul C.

5/16/2016

Great Service!! Fast!!! Eddie and Fernando fixed the problem quickly! Thank you and highly recommended

Ian K.

09/12/2016 12:00:00 SA

Eduardo and Jesuano happened to be working on the next street over when I called so they came within 10 minutes. Had an old kitchen sink faucet that needed to be replaced and I didn't have the tools to get at it so I outsourced it to them. They came in and took care of the job in under an hour, cleaned everything up and were on their way. The bill was also slightly under what was quoted over the phone. Well done & thanks!

Diana C.

4/22/2018

Victor was fast, professional and fixed my leaking sink on a SUNDAY! Would definitely recommend

Laurie S.

1/19/2016

These guys are great! A friend recommended them to me a couple years ago and they came out quickly and fixed all the drains. Today, it happened again and even though they were pretty busy, they still made it out to fix the problem again. Very reasonably priced, friendly gentlemen; it doesn't get any better than this.

janko j.

6/21/2011

My property manager contacted Gladiator Rooter and Plumbing to fix my leaky bath tub. The only problem was, no one knew where the water shutoff valve was! The two plumbers (one of whom was Ramon) looked all around the complex for the valve and had no luck. Thankfully a neighbor told us where to find the valve and within 30 minutes my tub was fixed. They had a smile on their faces the entire time. I really appreciate their dilligence, patience and most of all their work. My bath tub hasn't leaked since! Thanks for the professionalism as well as the friendly, positive attitudes.

Joe O.

11/16/2011

Sergio did a great job on unclogging our shower drain. I found them via the web at the Better Business Bureau. At a great price!

Shahzad K.

02/05/2014 12:00:00 SA

I had a drain clogged up in a new house which is still under warranty. My builder's customer service initially resisted doing anything about it (Wanted to put it on me saying the house was used for almost an year, so have to be my fault) until I called them multiple times to get the plumber over. By this time I started seeing leaks from the walls and eventually the vent in my living room. The builder (Pulte) uses this company to provider emergency plumbing service and contacted this company to get someone out to me. Victor and Jeff came all the way from Oakland to San Jose so it took them a while for them to get to me. Once they were here, they did a great job making sure they root cause the issue properly. Victor partially cleared the clog last night, which at least made sure the leak stopped. He came back again this morning to get the tools to get access to the drain-out behind the sheet-rock. He eventually found a test plug was left there by the plumber who did the initial plumbing in my house. Now I've to deal with the builder to make sure there are no other leaks. I'd recommend Victor if you are looking for a plumber who is skilled and does a thorough job.

Jay L.

04/01/2022 12:00:00 SA

We had three different problems - two leaks and a old outside faucet. Raul came out and was able to fix them all. One required a new kitchen faucet since he determined the leak was in the faucet hardware itself. The price was reasonable given he was here about 4 hours. I'd highly recommend Gladiator.

Andria B.

10/13/2022

The first week of April, I made appointments for bids on a septic tank to sewer conversion. My septic tank had caved in during heavy rains and the County required I hook up to sewer. They would not allow any repairs or replacement. It was a major project as my house was set back and the street had five lanes. I had an idea of the cost as I'd looked into it two years earlier. Elias made an appointment for Saturday, April 2nd at 11 AM. He called around 10 AM and rescheduled for 4 PM on Tuesday the 5th. He arrived on time, was friendly and knowledgeable. He made markings in the street and said someone would need to check the location of the sewer line and some other items he marked. After that he would send me a proposal. He asked for me to send my email to what appeared to be his personal email. Gladiator wasn't in the address. I'm not saying he took my new flashlight but I never saw it again after he left. I never heard from him or Gladiator again. No proposal was ever sent. I eventually emailed or texted him asking why he never sent a bid and if he ended up with my flashlight. I never got a response. I would not recommend Gladiator Plumbing.

Philip L.

6/25/2019

First encounter, they came on a Sunday to fix a toilet in our guest quarters when we had guests there. Arrived within a couple hours of our call and fixed the problem. Yesterday, called them at 8:30 am and they arrived by 10:30 and fixed problem with upstairs bathroom sink.

John W.

11/10/2021 12:00:00 SA

You have to be careful with these guys. The site says free estimates, but only if it can done over the phone, it really means they charge $220 to $240 if we have to come to your house and do anything. For example, go into your crawl space under your house (which was my situation for a partial repiping). If you decide to go with them for the job you aren't charged for the free estimate. None of this is made clear upfront, luckily I had several phone calls with them and all this came out eventually. I don't know if this standard industry practice, (it wasn't for our other estimates) but it should have explained upfront. Of course none of reflects on the quality of their work, since I cancelled the free estimate once it all became clear.

Joyce T.

12/25/2020

One of my tenants had a backed up sink on Christmas Day, which was also her birthday. I called Gladiator Plumbing who came thru, as they have on previous occasions that I have used them. They also were recommended by my neighbors on Nextdoor.

Oswaldo showed up on time, cleared the drain and also fixed an issue they were having with their toilet. It was so nice of them to come out on Christmas Day...thank you again Oswaldo.

Joyce

N R.

4/27/2021

We had issue with our main sewer line. We called them Sunday morning and with in 30mins Victor dispatch Martin and was at our home. Took them two days to solve the issue.
They were very informative, professional, helpful and reasonable price. Highly recommend them!
Thanks

Amanda T.

6/17/2022

Bayron and Jeffry were so friendly, efficient, and effective! They fixed our sink leak in no time, I absolutely recommend their service! 10/10 :)

Rosa C.

8/27/2021

I own a small hair salon business in San Leandro. Our water heater went on the blink end of a day. I frantically called gladiator router and plumbing as I have them on speed dial on my phone. They have helped me in the past on speed racer second. Not surprised I got a live person that took my frantic call next thing you know I had a team member from gladiators plumbing walking through my front door less than 15 minutes. A team member Raul quickly assess to my issue that I needed a new water heater. As you know hair salons are super busy pampering people during these time of COVID. 9:30 AM exactly I get a call with an ETA of arrival with replacement of a brand new water heater to be installed all the Friday. By 10:30 AM gladiator team members walk in and get the job done and completed clean and efficient bye 1:30 PM. If you're in a pinch gladiator crew can provide superb customer service quick turnaround on the solution efficient and professional. I have used them multiple times and always have been pleased with every service. Francisco is another team member that has provided amazing services and professional at all times. Thank you gladiator team for your speedy professionalism and getting my small business back up and running and less then 15 hrs! Amazing !!!

Amanda B.

11/25/2019

Excellent service. Professional and technically knowledgeable. Strongly recommend. Showed up exactly on time and was flexible with when the appointment could be. Responded very quickly as well.

Christine K.

12/25/2012

A horribly clogged sink led me to call at 7:30 am on Christmas Eve morning after already leaving a message with our regular plumber 's service. A sleepy voice answered with a simple hello. I explained my situation and after repeating my address twice was told someone would be here in an hour. I was a little concerned when I had to repeat the address a 3rd time and nearly gave up the line when I saw the regular plumber was returning my call just then. So glad I trusted yelp! In exactly an hour a clean-cut, neatly dressed, polite gentleman arrived. He fixed the clog and even replaced a section of pipe for much less than what we've paid the other guy in the past. Very happy with this service, will absolutely use them again.

Marc E.

03/02/2016 12:00:00 SA

Gladiator Rooter & Plumbing! These guys are 10 stars, two thumbs up and absolutely rock!!! Our water heater went out this morning and Gladiator came out immediately and found that a part that was still under warranty wasn't working... so they ordered a new one. Fast forward to this 7:30 this evening. We turn on the stove to cook and there's no gas. Gladiator came out again, crawled under the house and found that the gas had been turned off... most likely by a cat (hopefully not some other critter) and took care of it... so while we may not have hot water we are now able to enjoy dinner and then boil water to rinse the dishes off. Tomorrow Gladiator is coming out first thing to repair the water heater.

Oh yeah... one more thing... before they came in the house the shoe coverings were put on. We like people who respect our home.

I highly recommend GR&P

Denny H.

10/16/2012

One of the owners (I can't remember his name) came out in a brand new Chevy van to to fix a backup in the sewer line in the home I'm renting.

He had the best price, best service, and was extremely punctual! He cleared the clog via the rooftop cleanout, and made a few recommendations on plumbing items to address down the road. Not trying to upsell, but it was a make sure to address this/keep an eye on this conversation.

Can't beat that at all! A+!

Rosetta G.

4/16/2016

Gladiator Plumbing was punctual, respectful and honest. I paid for 1 hour and had them fix my problem. I then asked them to fix a leak in my sink as well. I would definitely call them again.

Christopher B.

4/15/2015

I left a voicemail Saturday afternoon asking for someone to come to my house to check out a laundry list of issues. Now it's Wednesday and no one has called me back. I guess they hate money...

It's a shame; I called them first because they were so highly rated here, but I guess I'll have to hit up some other company instead.

Eric T.

04/11/2018 12:00:00 SA

Missed appointment with no call! Scheduled an appointment on April 5th, 2018 for someone to come out to the house on April 11 between 12pm-1pm. Waited until after 2pm and called Gladiator again to be told they don't see me on the schedule. When I called this plumber out of the Diamond Certified guide they had to check to see if they covered my area because they told me they were in San Leandro. I checked the Diamond Certified book and none of the other plumbers are in San Leandro, so I know I spoke with and scheduled with Gladiator.
Missed appointment! NO CALL, NO SHOW!

Sue K.

04/09/2021 12:00:00 SA

We had a follow up issue with our bathroom tub faucet fitting and Gladiator promptly responded and fixed the problem. Edgar was the service technician who explained to us the issue and performed the correction needed. He was very professional and did a great job leaving a clean work area.

Patrizia K.

1/26/2022

Our kitchen sewage pipe, and our shower sewage pipe were completely clogged and filled with sand/dirt.
We had a plumber come out who did not snake or camera it, and attempted to charge us to rip out our concrete floor, trench and replace the full 20ft of pipe for $6,000.

I refused to let them do that without a camera analysis proving it is broken, and then called up Victor from Gladiator to come check it out.
He showed up the next day and cleaned out the pipe and camera'd it to show me that it is still in great condition. No need to replace the pipe. The price for Victor to fix it was very reasonable and I will be calling him for future plumbing needs.

Wonderful experience all around!

Ivan C.

04/10/2017 12:00:00 SA

Always pleased with this company's work. My sink had been utterly closed up for days until Victor (company boss) dropped by and fixed it on his own with absolutely no tools in less than 5 minutes. The knowledge this company holds is tremendous, I now know who to call when I have any sort of plumbing problem.

J. L.

9/18/2015

Yesterday there was a plumbing emergency at my house while our nanny was there watching my kids. As I could not go without water for a night I needed someone to meet me at my house around 8pm when I got home from work. After calling a few plumbers (based off recommendations from friends) and getting turned down, I called gladiator based off their good reviews and they were able to help me. Martin arrived right on time, was very pleasant and was able to fix the problem quickly. I also thought the price was reasonable. Considering my house is almost 100 years old I'm sure I will be using them again in the future!

Chieze O.

11/07/2013 12:00:00 SA

These guys are excellent. Fast, professional, informative. They are the best service company that I have ever dealt with. Definitely would use them again and recommend them without hesitation.

Richard B.

05/05/2016 12:00:00 SA

Its TRUE! Great customer service still exists in San Leandro!!! Called Gladiator at 7 pm... Oswaldo arrived at 8 pm! He took a look at what I had attempted to do in opening up the clogged plumbing, and jumped right in. Re-assembled the P-trap I had taken apart, and started work from the outside clean-out. My little hardware store snake had gone 15 feet and hit nothing, his handheld unit hit a hairball at about 25 feet. He said We need the BIG one... and used the industrial-grade snake/rooter to clear the line all the way. Wrapped it all up before 9 pm, invoiced as quoted over the phone, including my senior discount (their coupon is on their web site). Result: A great sense of relief... and confidence that the job has been done well! These are people you WANT to deal with!

Denisea A.

8/31/2015

We had a semi-emergency with a nearly backlogged sewage line.

Called Gladiator after calling 3 other highly rated Yelp plumbers. In contrast to the first 3 companies, someone answered the phone at Gladiator, took down my info, and said that she would try to squeeze us in this afternoon.

Three hours later, I got a call that they could be at my house in 30 min. I rushed home from work, met their crew, and 50 minutes later, they had both ours and our rear neighbors' sewer lateral lines cleared from front to back and back to front.

Could not ask for anything more from a rooter company.

J W.

10/15/2013

I'm dealing with a never ending headache of sewer repair issues in East Bay hills associated with EBMUD PSL, and I found Victor and Gladiator Rooter and Plumbing late in the game - wish I had come across them sooner. Had a great meeting with Victor, was able to finally get to the bottom of the problems at hand and what all the options were to fix them (some of which didn't involve Victor getting any work / making money yet he was still honest enough to present them to me), and for the work he could do he gave me a very fair price. Will definitely be calling back for additional work.

Michael E.

1/17/2023

Sal is amazing! Love it when your plumber has a rough exterior but a heart of gold. The water pressure at my house was 85psi and it was causing my pipes to bang and water hammer. Sal took the time to understand what the house needed and broke down the price of materials and labor along the way. Our house is on a hill with a million stairs. Sal went out of his way to find our water meter down a hill and now I know where my water meter is located now too. Sal showed me the copper work and pressure regulator he installed and threw in some padding around my existing web of pipes to keep them from rattling. At the end he showed me the water pressure was down to 55psi. Esther also confirmed there's a warranty on the work too. Couldn't be happier with this job.

Theresa R.

06/08/2021 12:00:00 SA

Gladiator plumbing did a great job of repairing an outside pipe under our front walkway that was leaking. Instead of breaking up the cement, they dug up the lawn to get to the pipe and replaced the sod beautifully. They came out on a Friday night and again on Saturday morning to finish the job. They were professional, knowledgeable and fairly priced.

Mark J.

7/23/2023

Salvador saved the day! I needed emergency help with my sewer line and Gladiator was recommended by multiple sources. After setting up a quick appointment Sal showed up for the job. Problem resolved. What a blessing! Thank you Salvador. And thank you Gladiator.

Nova T.

8/24/2018

AAA +++ for Raul and his team .
They replace the line of my master bath and main bath for a very good price.
Highly recommended .

Chris C.

01/03/2023 12:00:00 SA

One bathroom living makes repairs an emergency. Gladiator responded quickly to the work request and responded on time within two hours. Another number for me to save in my phone

Brian W.

03/11/2014 12:00:00 SA

Gladiator was Great. They had an appointment the same day. They showed up on time and fixed the clog in no time at all.

I had a pipe that was showing rust, he gave me a quote and said it would be an easy fix. I would recommend them to anyone.

D G.

6/29/2014

Excellent response and excellent service.

I noticed that the washbasin in the garage was draining very slowly from the washing machine drain cycle on Saturday and this morning noticed the main sewer line cover in the back was covered with yuck and from the water marks on the concrete walkway it seemed obvious the main line was backed up.

Cross-referenced Yelp and the Diamond Certified website and chose Gladiator to see if they could help, fully expecting that they could not be here until Monday. The receptionist (not a service) answered and said she could have a plumber out between 11:30 and 12:30 today. Perfect.

Sesar showed up around 11:45, figured out what needed to be done, snaked the sewer line a couple of times for good measure, water tested it, and was finished in about an hour. Problem solved and all drains are running great.

All in all I could not have asked for better or more pleasant service.

Dan L.

8/24/2022

beware! no warranties!
had service for clogged toilet & bathroom tub after 10 days it clogged again! technician told me he didn't know why it clogged after only 10 days. said i would have to pay the full amount again with no warranty.
rip off!!

Diana T.

9/29/2021

Victor came out same day and my toilet was up and running again in less than 15 minutes! Super friendly, awesome customer service and top notch quality work... I'll be using this company for all my plumbing needs and recommending them to my friends and family! Thanks, Victor!!!

sara m.

10/17/2011

I've used Gladiator for about a dozen different plumbing projects (for our commercial properties). They do a great job and they're not outrageously expensive. I've also used them at my own house.

Marinita P.

01/05/2021 12:00:00 SA

I was recommended by his son who also has his own plumbing company. Our house is over 50 years old with old plumbing and we needed to update our plumbing. Victor came and gave us a free estimate. His crew came and completed all the work in the specified time and they were very courteous and pleasant . Highly recommend them for your next plumbing job.

Lenora L.

3/24/2011

We have used Gladiator for a few years now. I am continually happy with service and expertise. I feel that all of the employees want to meet my needs in a timely cost saving ways. Yesterday they came fixed my problem and just by chance had to go to my father's house for a water heater problem-thinking it needed to be replaced. After checking it out he noticed that the pilot light was not lit. He lit it for my father and did not charge him for the service call. Whenever he needs a plumber there will be no question who to call. Thanks for good business in our community.

Dan E.

09/05/2022 12:00:00 SA

I called Gladiator after calling my normal plumber. My normal plumber had closed shop and moved out of state but said he 100% recommended Gladiator. I called their office number and with three rings i was connected to someone in the office. I let them know that i was having an issue with some plumbing and the plumber my home warranty company has sent out. (I put home warranty company in quotes for a reason, but that will be a different review).

This part is to explain why I called Gladiator: The home warranty plumber had come out after i paid my $75 deductible from the warranty company, but it took 3 days even though i told them i had a leaking pipe. When that plumber got there it took him 45 minutes of standing at staring at the wall and sink in question. I told him that i believed that the faucet handle was leaking in the wall but because it was so rusted i didn't want to risk breaking the pipe so i had called them. That plumber said he would have to talk to his boss. 15 minutes later he informed me that he would have to remove the sink, break out most of the wall and replace a bunch of stuff of which the home warranty would cover $100 worth of labor and nothing else. He estimated it would be between $900-1000 worth of work and would require that the water be shut off for a whole day. Not exactly a great thing when you have a 1 year old at home. After hearing his pricing I told him no thanks, for that kind of money I'll take the risk of breaking the pipe and doing it my self.

This part is to explain why i will use Gladiator for the rest of my life: As soon as the home warranty guy had left I called my normal guy who then sent me to Gladiator. Gladiator plumbing answer the phone within three rings. I can't remember who i spoke to in the office but I will say everyone in the office is kind and helpful. I explained what my problem was, I explained what i thought the issue was and i explained what the first plumber had said. The office person took my phone number and said i can have someone up to your house around 4pm today does that work? Now mind you i made this call around 11am, first company takes 3 days, gladiator can be there in hours. I told them that would be awesome. Not 35 minutes after i hung up with the office, my phone rang. I answered it and a gentleman informed me he was with gladiator plumbing and an appointment had canceled. He asked if he could come up immediately. I said yes and he was there in 25 minutes. After looking at the leak and listening to what i thought the problem was, he informed me that he could have the entire thing fixed in just about and hour. He said most of that time would be waiting on another plumber to show up with a specialized tool and a special part. I said sounds great and asked a price. He told me it would be right around $400 and then proceeded to break down the cost for me, the part was relatively cheap, so the labor made up most of the cost, but true to his word he had the leak fixed in an hour. This shows me the old saying is true, If i can fix something in 30 minutes, it's because I spent years learning the job, you're not paying me for the minutes but for the years of experience

The entire staff at gladiator was beyond helpful and Courteous. I will recommend them to anyone. Since this initial call out, they have returned twice more to do some work and are always prompt and up front about cost.

Thank you Gladiator Plumbing for making this new homeowners life a little easier.

Priya C.

5/14/2019

Victor was so amazing , he came immediately. Ours was clogged up and started backing up into the shower area. He first looked for the problem and tried solving it without bringing the equipments . When the clog was not moving he brought the Snake and worked and didn't give up even though the clog was backed up quite a bit . Thanks victor for the timely response.

John M.

5/26/2014

As you can imagine, a sewer system that starts to back up into our toilets and overflow an 8 shower stall with raw sewage is not a good holiday event. We called 3 plumbers, knowing we would have to pay big for today, and finally heard from Gladiator, that they were on their way. The repair guy was from the Foothill area and polite, professional, fast and made good suggestions to prevent future problems as well as talking about the value of water in this area (i.e, the value of low volume flush toilets.
Can't say enough about this guy and his work.

Pointdexter X.

7/15/2023

I have never posted a Yelp review until now. I was moved to write this after the great experience I had with the company Gladiator Rooter and Plumbing, particularly their representative Sal. I called in the morning to have a new dishwasher installed and Sal arrived early that afternoon and completed the job in 55 minutes. Not only was Sal knowledgeable and efficient doing the job, but when he was done he cleaned the floor and wiped down the counters. He even volunteered to help me carry the old dishwasher out to the garage! I highly recommend anyone looking for a plumber to call Gladuator and request Sal!

David S.

11/11/2016 12:00:00 SA

I've used them several times. Recently, they reconfigured plumbing very accurately for a new sink, and were able to make things work to best fit my space needs. Very easy to work with - no hassles.

Justin C.

05/03/2018 12:00:00 SA

Gladiator did all the plumbing for a bathroom remodel I had completed, and they also re-did my gas lines. I am VERY pleased with their services. They communicate well, are honest, and hardworking. Thank you Gladiator for all you've done!

Natasha A.

11/28/2017

The plumbing in my salon was very bad, clients couldn't use the rest room for about 3months. Different plumber came in no one could get the Job done. My Landlord called victor and he got the Job done. He didn't give up until the Job was done. Thank you victor very nice man good spirit. This is the man to call if you want the job done and done right another satisfied customer if I can give 10 stars I would 5 stars all the way

Illion S.

6/15/2017

These guys were great, pricing was decent, and they were quick and efficient,, we'll definitely use them again

Ambrose P.

1/23/2020

Victor and his team responded quickly to a plumbing emergency in the apartment building I manage in downtown oakland. I called them at 4pm and his guys were there before 5pm. They were very easy to work with and quickly resolved the problem.

Ed W.

01/02/2017 12:00:00 SA

I had a clogged drain in my kitchen in my place in Dublin. After trying to fix it myself and couldn't, I had to call a professional. This was on a Friday at 1:00pm, and fortunately Gladiator (Victor) was one of the few that was able to see me same day. They showed up at 4:15pm and was finished by 5:00pm. It turned out that the clog was deep in my pipes so I was glad that they were able to see me quickly, and to fix the clog quickly. The price was reasonable, but well worth it to be able to use my sink again!

Colleen D.

02/07/2016 12:00:00 SA

Eddy responded to my plea for help. My toilet tank had been making flushing sounds for quite some time, and in my apartment building neighbors tend to report sounds coming from other neighbors' apartments, so I couldn't pretend it wasn't happening. Turned out that the line leading from the water supply had become dislodged and was responsible for the sounds that were coming at 6-minute intervals. Eddy was courteous and polite the whole time, never made me feel like the idiot I must have seemed like for not knowing something so basic! He was in and out of my apartment in record time. The only negative was my having to wait for an hour past what our agreed-upon appointment time was, but I knew that meant Gladiator was taking their time with another customer who probably was grateful for the extra time spent with them, so I was OK with the wait. Since I'm writing this review I have to be perfectly honest! Thanks, Gladiator. I'll be using your services again....

Ken B.

04/09/2015 12:00:00 SA

Had a loose and ill-fitting shower valve handle. Guys came right over. Couldn't repair it so said they'd contact one of the owners, Victor.
Next day, he comes, he fixes, he delights!

Have used Gladiator twice before for rooter issues, and again, they were total professionals.

Very highly recommend.

JM H.

01/03/2023 12:00:00 SA

Great service! David came out on New Year's Day to pump water out of my cellar. It was the first time it had ever flooded. David was very nice, professional, and was done with the job quickly. Highly recommended.

Michelle B.

9/20/2016

We continued to use Gladiator plumbing for a few years after my first review... Even though I started to notice their prices got obnoxiously high I would still call them especially when I was in a pinch. All it takes is for one negative experience though right?? Today they came out for what should have been a simple job- I come to find my refrigerator pulled out, not returned, the job not done and when I called at 4:40pm I got the RUDEST after hours guy. I mean seriously total A$$. I'm done.

Amy F.

3/27/2021

I had been struggling with a clogged bathroom sink for months with Drano and it appears there was something caught in the trap. Francisco with Gladiator's plumbing came over on the same day that I called and worked tirelessly to unclog the drain in a very difficult working environment with an awkward pedestal sink. He was very knowledgeable and thorough. I would use Gladiator again.

Maureen F.

11/03/2016 12:00:00 SA

Great service at a great price. Saved us a lot of money when compared to the bid from another service.

Vivi T.

07/08/2013 12:00:00 SA

I called them around noon, they told me will send a plumber in 1-1.5hrs, but it took 5 hours finally. Anyway, service is OK, price is fair. But I know they didn't really fix the really problem, the tree roots are still inside, it may will be blocked again.

Sandra C.

4/15/2023

As it always goes we had a plumbing issue on a weekend and a lot of places I called were either not available or didn't do that kind of work in our area.
We had a small leak in a joint of the sewer line. We immediately thought the worst. Enter Gladiator Rooter & Plumbing. Victor answered my call on Saturday morning and said he could be at my place in an hour!!
Victor arrived and quickly diagnosed the problem - a clamp had come loose and just needed a few turns of a screw to tighten. (Insert facepalm here). Victor fixed it right up and was kind enough to waive the service fee since it was such a small thing. I did hand him some cash for the gas and his time.
We will absolutely use them again for our plumbing needs!

Amanda S.

1/24/2020

For starters, I want to say that this was a same day call and that Victor showed up the same day to fix our plumbing. However, I want to say that I have never felt more UNCOMFORTABLE in my life with someone working in my home. At first it seemed fine. He asked me where the area of issue was and I showed him. He then told me he needed power to use his tool. Not a problem. He has his own extension cord and I pulled it in on the inside and he worked outside where the sewage drain was for around 15 mins or so....

Then he came inside to take a look at the tub. It wasn't till this moment, that I noticed my bathroom started to reek of alcohol. (Its Friday. Who am I to judge you?... except you came to work at someone's house.. smelling like alcohol, to work. ) He worked on the tub for about 30-45 mins or so. (During of which I checked in a few times. I wanted to see what was causing the drains to clog since the toilet, the initial issue, was taken care of already when Victor did the sewage line outside.) I offered him water to be hospitable and he showed me the pieces that were stuck in my tub drain. He also informed me that he would need to come back to get the stopper out of the drain. I told him that it would not be up to me. He continued to push saying he could come back tomorrow and that it would be a new charge. Again, I told him it was not up to me. That if we needed then he would get another call. He continued to push a few more times saying I could even come back tomorrow but you don't want me.. THAT IS WEIRD. It didn't help that every time I left, he would look at my behind. I WAS SO UNCOMFORTABLE. I even tried to tell him a few times when he was working during the 30-45 mins that he did the best he could and that was fine. I will figure it out out later. I also even said My brother said forget it. You don't have to keep working. I went as far as to say I needed to take off from the house.

When he finally finished, my bathroom was left really dirty. He dropped my toilet paper roll into the toilet while was trying to clean stuff with it, and I kept walking around my own home to avoid him. At the final end, I asked for a receipt, he put all of his stuff down, and stepped really close to me as I was trying to give him payment. ($200 in cash) I stepped back and walked around the other side of the room to distance myself. Then I asked for a receipt. He said he would bring it back inside once he puts everything away but I was really weirded out. I told him no I can grab it from him outside. (I have cameras.) I went as far as to keep someone on the phone and walked away from him while he was writing my receipt, because I felt really uncomfortable. I shook his hand at the end and HE LEANED IN FOR A HUG. I WAS STILL ON THE PHONE AND DIDN'T KNOW WHAT TO DO BUT LEAN IN ANYWAY AS I WAS SO WEIRDED OUT. HE KISSED THE SIDE OF MY HEAD!!!!!! WHO DOES THAT?! OMG. I really didn't know what to do but pretend like it didn't happen and keep my phone conversation going to get rid of him.

BUT LIKE OMG! BEWARE! ESPECIALLY WOMEN WHO ARE HOME ALONE AS I WAS! OMG. THIS WAS TRULY UNCOMFORTABLE.

REALLY WISH I PUSHED HIM. I was kind of stunned and tried to keep a straight face. I am disappointed that I did not say anything then and there. Unfortunately, at the time, my only thought was to get him out of my home.

While walking away, he again pushed to come back to my home to fix my tub again... No. NO. NO NO NO. SERIOUSLY. NO.

Marc M.

12/22/2022

I was not aware that when I request a quote from a specific company page that @Yelp would send this out to multiple folks in a given region. However, that is how I ended up finding Gladiator Rooter and plumbing.

They along with a variety of others reached out to me in response to an issue I'd been having with a sewer line that had been backing up on multiple instances. I was beyond frustrated, as Roto-Rooter who had done my first few snake projects had just given me a wild bid to dig up my line and replace a section of pipe that had a root intrusion. One that after taking 3 additional bids was basically predatory in nature at 4x everyone else's price.

Michelle at Gladiator plumbing was super proactive in her communication with me and was able to send out a crew the following day to provide an estimate. Cristobal the lead plumber ran a camera line and quickly found the issue and provided a confident solution in how they would approach a fix.

He was super flexible as to the timing of when the work could get done. I had others that were scheduled to bid the project, so I met with some of them and took additional bids, but ultimately went with Gladiator as they were just the easiest to work with and gave me a confidence in their ability to resolve the issue quickly.

Fast forward to today, they just finished the work and I was stunned by the precision that they dug a 4 foot hole to expose both the known issue as well as why past efforts to snake my external clean out were challenging. Throughout the process, they made sure to point to what they would be doing, what it would achieve and answer any questions I might have along the way. We had just painted our home and so I had taped off the exterior walls where the work would be done, but its notable that the crew also put down plastic and were super mindful of the fresh paint and took extra attention to keep the job site tidy. And once they completed, it is notable that they left it cleaner than they found it.

I can recommend Gladiator without hesitation and will be calling on them for my future plumbing needs.

Fionan B.

11/11/2013 12:00:00 SA

Gladiator Plumbing Rocks!
I was looking for someone to replace my water heater and Yelp had the answer!
Based on the 26 reviews I was drawn to Gladiator.
I called at 3.30 pm and asked about an appointment and Sesar and Oswaldo arrived within a half an hour inspected my broken water heater and the water shut off lines and we agreed a price to complete the job today.
They went away to get parts and came back in less than an hour and completed the removal of the old tank and installed a new one and also added a bonus faucet so I can have water in my Patio for a drip system or a waterfall.
These guys are awesome they are efficient and clean up after themselves and best of all they take credit cards!
They finished around 8 pm and left me a card to call if I have any problem!
From the lady who answered the phone to the gentlemen who completed the job Gladiator delivered. I would highly recommend them to everyone.

Curtis B.

04/02/2019 12:00:00 SA

Victor's team responded quickly to a sewer lateral back-up and traced it to a uneven pipe nearly 100 feet away from our laundry room, next door in a neighbor's yard. They managed to dig up and repair the pipe all in one day, and left my neighbor's yard in good shape. (Even though it started raining on them in the end!)

I would definitely recommend him and his team!

Ilias T.

11/11/2016 12:00:00 SA

Over charged for the service, took too long, created a mess during the job that could have easily been avoided.

Dennis H.

4/18/2019

Victor has done two jobs for me now. First a blocked sewer line and then a leak under the house. Victor does excellent work.

Jackie M.

1/28/2020

I desperately needed a reliable plumber to fix a major back up in my sewer line. It was a huge problem with raw sewage backed up on the ground on the side yard of my house. I had gotten three estimates from other plumbers. One showed up over two hours late, was rude, and didn't want to clean the mess on the ground. And the other two were no-show for the appointments made. Unbelievable! Out of desperation, I googled reliable plumbers, Gladiator Plumbing came up on my search. I called on a Sunday, and spoke to Victor. We made an appointment for the next day Monday morning, so he could get the problem fixed before I had to go to work. Victor was on time, very polite, and did a great job.

Cecilia R.

02/05/2023 12:00:00 SA

I spent 2 hours trying to find a plumber to come out to unclog my toilet. Gladiator came out within 30 minutes of calling them. Sal was great. He troubleshot the issue. He eventually had to pull the toilet out and snake it. That did the trick. He was so nice. I felt bad for him because have a very old toilet(original to the house) and he had to pull it out himself and put it back. he replaced my wax seal. I highly recommend GLADIATOR PLUMBING. They did an excellent job especially Sal. he told me a couple of things that i need to get done down the line.

C L.

01/06/2014 12:00:00 SA

I must've caught them on a bad week. My only bathtub was clogged, so I called and made a late Saturday afternoon appointment. They confirmed the arrival time for between 4:30 pm and 5:30 pm, so I rushed home from work so I would be there no later than 4:30.

Well, I waited and waited. I called them at 6:30 pm and asked about the status of my appointment. The young woman said they were delayed on another big job, so they would be a hour late. I wished they've called me to give me the heads up, but it was still OK, since my drain was clogged.

Almost 3 hours later, I called again and she explained one of the plumbers was sick, and one of their rooter machines was down, and so on, and then said no one could come that night at all. She asked if they could do the job Sunday morning at 9:30. With no choice, I said OK.

The plumbers came out the next mornng on time and did a great job. As I suspected, there were a few repairs needed, so the plumber said he would call the next day to schedule. He called as promised, and we discussed the job in detail. He said he didn't know his schedule, but would call the following morning to make the appointment. That was the last time I heard from them. Oh well....

Alex Z.

12/28/2022

The pump in our lift station wasn't activating and we were having problems with sewage. Roto Rooter came out twice and basically didn't know what they were doing. In frustration I turned to Yelp. Gladiator was extremely responsive (came out same day) and fixed the problem quickly. Very professional.

Erica G.

11/01/2021 12:00:00 SA

Raul came out for an emergency call. My wash out exploded and the line was clogged. He came out immediately and helped clear the area. I am very appreciative and grateful for service on a Sunday. I want to thank everyone who took the time to support my family. Would recommend!!!

Joe S.

07/06/2015 12:00:00 SA

Tech was experienced and knowledgeable. Solved the drain issue without having to go extensively into the wall. Saved me some $$$ on future clogs if they were to happen. Best of it all...they were there before the time they estimated.
Will continue to get my business and recommendations.

Loren V.

06/02/2011 12:00:00 SA

Victor and his team have been fantastic. They handled the replacement of the old heaters in my house with great efficiency and professionalism.

Janelle L.

6/16/2023

Quick response time and solved the issue that another plumber didn't solve. The amount of time spent correcting the drainage issue was minimal and they were thorough - accessed crawl space to make sure drain lines under the house were not leaking. Also, cleaned up properly when the work was complete. Great job and would recommend for any drain clog issues.

Paul L.

10/03/2016 12:00:00 SA

Eddie and Fernando took care of the clog behind my sink with the right tool that I couldn't clear with my snake. Two very nice gentlemen and a very reasonable rate to boot ! Will definitely recommend to anyone .

Rickie F.

10/30/2021

Victor did an amazing job fixing our flooded bathroom. He was very professional and kind. He made sure the job was done correctly the first time around and he made sure to keep us informed every step of the way.

Thank You so much for everything Victor
FedEx Office Store Fruitvale

T R.

03/11/2023 12:00:00 SA

We called Gladiator for a second opinion to a sewer backup job that another rooter company completely messed up. Gladiator came out and gave sound advice and made several suggestions on how to proceed; even though the services suggested were not offered by them. They pointed out a few things we hadn't even picked up on and gave us some alternative (and creative) approaches if their first suggestions couldn't be done. We will definitely use Gladiator in the future and it's nice to have them local when needed. Thanks you for being forthright and honest about the reality of our situation; It is very much appreciated!

Jay K.

8/31/2022

Gladiator did a great job with my stepmothers bathtub water valve issue. The experienced plumber saved her $1500-2000 from my previous plumbers quote With a very less invasive solution

Tianna P.

01/06/2023 12:00:00 SA

My basement was flooded due to a failed sump pump. Gladiator literally saved the day. Everything was excellent from booking the appointment to the service we received. David was phenomenal. He walked us patiently through the problems and fixed issues that my contractor should have caught. He was the best and gave us a solution that did not cost us extra money. He was Very knowledgeable and not interested in overcharging you. I highly recommend Gladiator and will use them for all future plumbing needs.

Cat C.

07/04/2018 12:00:00 SA

Thank you Gladiator Plumbing! We had an emergency plumbing issue on the 4th of July holiday. Gladiator Plumbing got in and out fast, fixed all the problems and charged a reasonable rate. We are so thrilled to be up and running again and would highly recommend their services.

jerome v.

1/27/2015

I called Gladiator today for an emergency repair and Cesar and his guy was at my house in an hour. They used the snake drain machine to remove the blockage in my sewer and they were done in 30 mins. I don't usually write reviews but these guys deserved one for their A++ service.

Naycho B.

4/23/2021

I can't thank Victor enough. He saved the day for one of my repeat customers where I failed. You see I am a local plumbing contractor myself. I received a frantic phone from a long time customer. Call came in at 9:30 pm last night. For a sewer clog which flooded the bathroom and an adjacent bedroom. I didn't have anyone from my staff available. So I reached out to Victor. And sure enough within minutes I had a confirmation that someone was available and ready to go.

Fast forward to the next day. I called our customer at 7:45 in the morning. She provided me with a report of pure satisfaction. Victors technician stayed until the wee hours of the morning until he cleared the sewer line. Kudos to Gladiator Rooter and Plumbing.

Dave H.

1/22/2016

Gladiator crew was very busy yet stretched their resources to accomodate us over the MLK holiday at no extra charge. Full service plumbing outfit.

Branden N.

12/24/2016

Gladiator came out when they said they would ,did the job ,Francisco was professional and polite very very pleased will call them again !

Amy W.

05/03/2019 12:00:00 SA

Thanks so much to Victor for installing an ice maker line for a great price. He was adaptable and professional. Great Job, and my husband is very happy!

Ruby N.

1/22/2016

I call them and I was told they charge $100 a hour. When they arrive and saw the problem, I was quoted $300 for the 3 hour job.

It took them less than 30 mins! They to say the least, exaggerated and made up reasons to make it sound like it is a super completed and time consuming job. All so they can give a also exaggerated quote. All he did was move my dishwasher and replace a hose super quickly.

I have few more properties and now I know I need to keep looking for a honest plumbing company.

Lory H.

07/06/2021 12:00:00 SA

Bravo! Gladiator showed up when they said they'd be there. My 93 year old Mom was so nervous about calling a plumber. My parents bought this house in 1947 and it was built in 1946. They were polite, efficient and quoted her a price before starting the job and stuck to it. They worked all day to replace the front faucet that broke off. They ran new copper pipes from her faucet to the street. Showed her the leak and fixed it. Cleaned up and even rolled up her hose. We couldn't be happier with this service. I highly recommend.

Mark B.

5/16/2016

Excellent service. They came out about 9:30am when called. Great job good price. I had problem on Sunday broken pipe. Made an appt mom. Morning. They were here early and took care of problem in timely manner. Very professional.

Ritlesh C.

3/16/2016

Recently we had a sewer gas smell in the basement. I contacted 3 plumbers I found on nextdoor.

1st plumber- crawled under the house and was not able to access the damaged pipe due to duct work blocking it. They recommended we contact someone to remove the duct work before they can proceed. Their price was significantly higher just for the plumbing work.

2nd plumber was gladiator- they did not crawl under the house but looked around and said they should be able to do the work. Their price range was 1/2 of what the 1st plumber recommended.

3rd plumber- crawled a little bit under the house and also recommended duct work be removed before he can do any work. His price was the cheapest.

I contacted the 2nd plumber (gladiator) again to come out and provide another estimate to make sure they could do the work without us having to remove the duct. They came back after a few days and crawled under the house and looked at different ways to fix the problem. Ultimately they were creative and made a small hole in the basement and removed the old pipe then installed a one. Although it sounds simple, they really had to do some creative tinkering to make that happen. I really appreciated them actually looking at alternative solutions and really problem solving. This was a difficult job for them and I was very happy that we did not have to remove any of the duct work.

Anyway, just wanted to share my experience about gladiator plumbing. Give them a shot if you have a complex plumbing problem. Raul was the plumber and he did an outstanding job!

D L.

12/05/2016 12:00:00 SA

They were absolutely wonderful!! I had estimates done by 5 different companies (including one that tried to undercut Gladiator by trying to use their quote without checking it themselves), and Gladiator was the only one that arrived on time, was very professional, and didn't sound like they were trying to tack on unnecessarily costs. I also checked all of their credentials, and everything looked good.

We had a really big job involving repiping ALL of the water lines with 3/4 copper (including some of the raisers in the walls and one of the pipes on the water heater), and replacing parts of the drain system and p-traps. It only took them 3.5 days to complete it all, and it cost WAY less than their competitors! They even removed costs for stuff that ended up not needing to be done. We were so relieved!

I guess my biggest complaint would be that i had to call them a few times to get the written estimate, but that's pretty minor in the grand scheme of things. I'll definitely be calling them again in the future for any future plumbing problems! ^.^

Phyllis S.

2/13/2016

I called Gladiator for backed up shower/toilets...they came out and said my main line was clogged...so after my brother removed my toilet for them...the guy snaked out my line.
Was charged for the hourly rate. A week later my shower is backed up AGAIN so I called them back and was told they could not warranty their work because I didn't have a clean out. They would come out again but also charge me again. I said no thanks and called somebody else
who came out the same day...cleaned my main line and scanned with a camera for no charge. They also got the job for installing a new clean out. No warranty/no job....you lose.
Beware if you do not have a clean out and you call these people.

Alfredo M.

09/04/2014 12:00:00 SA

Finally a plumbing company I can rave about that I can't wait to get online to give them a 5 stars review!!! Unlike E-Z Plumbing I cant wait to let others know to stay away from.

My appt. was today (9/4/14) between 8:30am to 9am. Jennifer called me shortly after 8:30am to let me know they just dispatched a plumber over and he was here within minutes. Oswald was honest with me on whether or not I should fix it for now since the kitchen is gonna get remodeled by the new owner and it's not a major issue. He didn't try to scam me like other plumbers by saying i need to fix this or that and just told me the connector was old. I wish I found them earlier, now I know who to call if i have any plumbing issues!! Thanks again Oswald and Gladiator plumbing!

Oh yea, stay away from JJ Rooters too.

Gregory P.

12/16/2015

Great advice and help solving a leak in our copper piping. Friendly and professional

Greg P.

12/25/2022

Had an emergency leak in an old pipe. Wish I could fix it myself but a professional was needed. Gladiator responded quickly to the call and came within the two window as promised. David was great. Professional and showed care towards the problem and the fact that I have a newborn. He grabbed parts and fixed the leak in under in hour. He also took a look at the additional piping and recommend a fix in the near future to be safe. Thank you David and the Gladiator team for helping in this emergency situation. Would recommend and use again if a problem presents itself.

Will F.

01/01/2022 12:00:00 SA

Fantastic. I landlord remotely and have to do everything online/via phone. Esther was really excellent at coordinating a minor repair for me, quoted quickly without having to send someone by, and did the work for the estimated amount. My tenants were thrilled and I looked like a hero for getting a plumber to respond during a busy holiday period. Great work, team!

Aliza M.

11/13/2017

Gladiator was able to send Francisco to our home within 2 hours on a Sunday evening. Our sewer line was clogged and backed up. Francisco worked efficiently and quietly in the dark to clear out roots and waste. We were pleasantly surprised that the emergency call which took over an hour was reasonably priced. Gladiator saved the day!

Rob L.

12/22/2020

My shower knob was leaking, so I messaged these guys for help. Gloria got back to me quickly to dispatch a plumber once available, who showed up and was able to fix it quickly with a new shower faucet cartridge. Very professional and would hire them again for my plumbing needs!

Angela A.

4/25/2022

I just had my water heater replaced by Salvador from Gladiator plumbing. What an amazing job. We have an old house and the water heater is under the heat ducts in a very tight space. He climbed under the insulation wrapped pipes to install the water heater. He replaced the frozen attachment valves. I would recommend him for any plumbing job that you have.

Michael T.

7/30/2021

I went with this company because a neighbor was using them too. I needed repairs to a leaking shower head and dripping faucet in the bathroom sink. One of their plumbers came and fixed the shower (great). He messed around the sink and said he'd have to come back to replace it. The thing is, before he came, the faucet was just dripping into the sink. No real harm other than the accumulated waste of water and some mildew build-up that I had to clean periodically. After he left, there was water dripping from the shut-off valves under the sink, and if I used the faucet, a bunch of water would spray about under the sink. Such a mess. I wouldn't have minded if he had come back within a few days to finish the job. But he never did. I made three appointments for him or another plumber from Gladiator to come and each time they were a no-show.

Justin G.

08/10/2016 12:00:00 SA

I have used Gladiator a couple times now and I've always been statisfied with the work they do and at a reasonable price. I had a blockage in my main sewer line earlier this week and they sent Eddie out to help take care of it. He was efficient, helpful and took care of the problem as fast as possible.

Robert B.

1/17/2022

I last used Gladiator 4 years ago, when it cost $125 to run a snake to unclog a toilet. Just used them again to unclog a toilet. In the interim, Friday became a weekend and the rate went up to $220 an hour. So a ten minute visit now costs ....$220 (because Friday is now a weekend). I called to protest, but to no avail. I have used them four times, and this was the first time I have felt dissatisfied. And it will be the last time. I will NEVER use an outfit where I feel I have been gouged.
Bob in Alameda

Stephanie M.

08/02/2022 12:00:00 SA

I put a pic stating my valve on my shower was broken and needs to be fixed. I guess the lady that responds didn't read it so sent a messy ack stating 300. The scheduled a time which the showed up on time but the cost would be 1500.

Murray D.

5/14/2021

The employees came out to assist me on short notice and were keeping it very safe and wearing protective gear and mask. Victor and the service workers were very professional and knowledgeable. They assisted me with my sewer later issues and explained the process to me thorougly. In addition, they were very honest and affordable. I HIGHLY RECOMMEND Gladiator Rooter and Plumbing for all your plumbing needs. I will definitely be calling them for all my plumbing issues to come.
Thanks again Victor and Gladiator Plumbing!

James B.

7/28/2020

Gladiator plumbing is definitely our go-to company from now on. Victor is the man! Extremely knowledgeable, friendly, and professional. The number one and two factors that I look at in a company is skills and if they are good, honest people. Gladiator definitely hits both those check marks in a big way. Victor and Gladiator plumbing is one of those companies you'll just wish you had met/known about sooner. I highly recommend them.

Mon H.

09/12/2012 12:00:00 SA

We just had our toilet and our bathtub backup. I called Roto Rooter and was not impressed with their price. Then I remember to trust my yelping friends. Within in seconds it was perfectly clear, by the five star ratings, who to call. Gladiator quoted a fair hourly price and said that a plumber was able to come in about an hour. At about 45 minutes later I received a call from Raul, the plumber, to say that he was on his way. He introduced himself and remembered my name the whole time. He was very nicely dressed and clean too so I wasn't scared to let him walk around my house. He worked hard to solve the problem and even helped to clean up some of the mess. The final price was just for an hour of work...even though he was past the hour. It was an overall wow experience. No doubt that I will use and recommend their services.

David R.

08/04/2014 12:00:00 SA

Our sewer line blocked up on a Saturday night. I called in to Gladiator late Saturday night -- the person who answered was very pleasant -- and they had someone out the next day. There was no cleanout access on our sewer line so they ran a line through the stack vent to clean it out temporarily. The next day they came out and put in a cleanout for the quoted price, even though they had to do a lot of digging to find the line. Good people to do business with.

Melissa W.

10/26/2021

I can't thank them enough! My situation required a two day job. Everyone showed up on time and were extremely professional. My second-floor apartment was leaking water downstairs. My toilet and my bathtub were clogged. They worked effortlessly to make sure they got the job done. The best service I've ever had with plumbers. Would 100% recommend.

Pamela G.

10/20/2015

Victor did the sewer lateral for our new (old) home so we called him when we needed some indoor plumbing done. He fixed our most urgent issue on the spot! We are MOST pleased with Gladiator Rooter & Plumbing and specifically Victor! He's an ACE plumber. ;-) We will use Gladiator Rooter & Plumbing for all our future plumbing needs.

Veteran m.

1/23/2023

I've been meaning to do this review for awhile. In December my main water line broke and needed to be replaced. I contacted a slew of plumbers on Yelp and settled on Gladiator.

They took my call around 4pm, and came out the same evening before I had to head out to work. Other companies either wouldn't answer the phone or said to call back.

They evaluated my issue and gave me the most reasonable price (some were RIDICULOUSLY overprice...adding on extras that were totally unnecessary). They came on the day we decided on, at the time agreed and got the work done efficiently.

I have every intention of using them for all of my plumbing needs moving forward. Special thanks to Cristobal and Gloria for being so professional and awesome!

Liz G.

08/01/2023 12:00:00 SA

My kitchen sink/waste disposal got clogged up waaay down in the system and Gloria on the phone was very helpful and promised someone would be out within 90 mins. Salvador arrived on time and was super helpful, efficient and friendly. So happy to have a functional kitchen sink again! I highly recommend Gladiator as a company and Salvador as an experienced plumber and all round nice person.

Steve G.

12/07/2020 12:00:00 SA

I called Gladiator on a Saturday after I broke a service valve under my sink. I had to turn off the water to the entire house ! Called and spoke with Raul who got my address and showed up within the hour. Very professional and understood what needed to be done to get me back on track. I would totally recommend Raul for any of your plumbing needs. Top Notch!!

Christina A.

11/16/2015

My toilets were backed up and I needed help! I called Gladiator and spoke to Robert. He was very friendly and though they were booked up he said he could send someone out between appointments to see if they can help! Sure enough, they sent Jacob. He was very well mannered and went to work right away! Unfortunately his snake broke and so he called his boss and said they would send another person by. Not long after, Philip stopped by and within the hour everything was working perfectly! When all was said and done, they only charged me for Philip's time!

I consider myself a customer service critic, and I have to say that every person I dealt with at Gladiator was friendly, respectable, knowledgable and they have integrity. Highly recommend!!! I think we got ourselves a new plumber!