Friendly Plumbing

I'm sure they do good work but I scheduled an estimate with them and they never showed up or communicated that they were running late etc. When we finally did make contact, they said they were on their way, but again never showed up, and by that time it was past the timeframe we set. So yeah, not sure what happened with that.

Our drain picked the perfect time to get clogged (on Christmas day!).
Flushing the toilet was causing the water to back up into the bath tub.
Reached out to Ahmad and he responded quickly with availability on the same day.
Silverio from Friendly Plumbing showed up quickly within the next 2 hours. He drove all the way from Hayward to San Jose (~35 miles).
As soon as he arrived, he assessed the situation and gave us a quote which sounded reasonable.
Our house did not have the sewer cleanout accessible, so he had to remove the toilet and use the snake to try and unclog the drain.
When even that didnt work, he suggested using the hydro jet from the roof vent.
That finally did the trick.
He then made sure to verify the fix by passing the camera into the vent.
He was very professional and didnt take any shortcuts.
Highly recommend this business. Especially in case of emergencies.

Very responsive via Yelp and text, low prices, prompt and friendly service. Highly recommended.

I cannot state enough about the service from Friendly Plumbing.  Eduardo Navarro is amazing!!!!  He was so professional, and gave us excellent service!!!  He knew exactly what the problem was and explained all the issues and solutions to me.  His assistant Adrian Gallo was a great worker and very polite.

I had a tree line that blocked  the sewer line, and needed to have a clean
out installed.  It was raining, and Eduardo still showed up to do the job.  I was relieved because I know that is gross job and there was raw sewage in both tubs.  It was disgusting and dirty.  I know they needed to get on the roof, so  I thought they might cancel because of the weather.  But ,Eduardo showed up with Adrian, and got the job done!!!!!

I highly recommend Friendly Plumbing.  Ask for Eduardo!  You won't be disappointed.

First off been doing a lot of work in my home during the pandemic. I have used a lot of contractors for some work that I wasn't skilled to perform. I had some problems with my kitchen sink installed that resulted in the leaking of both angle stop devices. I decided to get a quote using Yelp system. To my surprise, FTP came with a flat rate. I couldn't believe the deal they was offering. I made my appointment with this so friendly guy name Ahmad. He dispatched Manuel to come perform the services. Manuel was so friendly and helpful performing the changes needed to stop the leaks. He was fast and flexible. Because also had two other contractors completing a backsplash in that same kitchen. I definitely found some plumbers to count on. I will definitely refer them to my family, friends and Yelpers.

Jose came by tonight to fix the bathroom clog.
He couldn't quite finish the job tonight but it's not his fault at all.
My ventilation line is quite complicated.
Overall, he was friendly, honest and professional.
I'd definitely recommend calling Friendly Plumbing Teams.

Bad service, waited for almost 5 hours never showed up. Don't pick this plumbing company.

I had four different plumbers come out and tell me different things about why my garage laundry drain was leaking through the concrete slabs below my walls. I had Manuel come by after a bunch of ridiculous quotes and bids for demolition to replace a 2 inch drain that runs between my garage and living room wall. He properly diagnosed the issue being a clogged drain from the kitchen line that was causing the laundry drain to back up and leak. He gave me a great estimate and timeframe and began work the day of. The other services from Yelp had quoted me multiple day jobs scheduled for days out for emergency service.

Friendly plumbing fixed my problem and stuck around for another hour afterwards to make sure that the drains were freed up. They snaked the drains to be sure and ran hot water through the lines and did a final inspection below the crawl space to verify that the leak was fixed.

The competing services all assumed I had a clogged laundry drain and wanted to tear my house down to get to a drain that was encased in cement. Friendly plumbing saved me time and a couple thousands dollars with the correct diagnosis.

Very nice guy, quick action. Hope to cooperate next time.

They were great! The estimate they provided to replace a tub overflow was much lower than the other estimates we got, and they were able to come and do the job the next day. I'll definitely reach out to them for future plumbing needs.

Jose came out to the house to work up an estimate for a relatively small plumbing job and came back promptly with a quote that was more than reasonable. Although we ended up discovering we could actually do most of the work ourselves, I appreciated the responsiveness and follow-through.

I got overcharged compare to what I had been told by the owner. When I contacted them to ask about this, they have never responded to my message.

Paul did a great job replacing my old water heater! He was fast, did a quality job, and was very friendly. Would highly recommend him to others.

Friendly Plumbing was great! Jose came out same day to do a kitchen faucet replacement. He was super friendly and provided excellent customer service - he even figured out how the new faucet works and gave me a tutorial! Above and beyond service all around.

This review was originally less generous. We used Yelp's request a quote tool for a small job to replace a wax ring on our toilet. We have an 130 year old Victorian and had concerns about potential water damage to the subfloor of our bathroom.

Ahmad replied within 10 minutes with a competitive price. When we accepted the quote, Manuel came the same day, replaced the ring in 20 minutes and left after meticulously cleaning up the area.

The wax ring leaked. However, after exchanging messages, Ahmad sent Manuel back a few days later to repair the issue. He used a larger ring, packed additional wax, double checked the supply line and reset the toilet. He also did not leave until we were satisfied that the toilet was no longer leaking. We appreciate the pride and quality of work. More importantly, we appreciate that they returned to fix work to our standards.

I have water leaking from upstairs. Alex came on time, friendly and correctly diagnosed the problem. It turned out to be not related to the water pipe but due to water leaking from the shower to outside area and drips downstairs. Alex did many testings, back & forth, spending in total 1.5h on the diagnosis.

He charged me $350 for the diagnosis which I think is too high considering he refused to seal my shower door to stop water from leaking in the first place but instead wanted to refer his friend. I feel this should be covered under his works as they list Bathtub & Shower repair as one of the services and from what I see is a relatively minor sealing job that would temporarily stop the problem.

Also the price was not communicated in advance. He came as part of my scheduling for a Free Estimate as per their website. I didn't expect the work to be free (as he did spend 1.5h) but $350 just for the diagnosis is too high and when he left me with some small tasks (under their area) that I either have to do myself or hire another person again.

Overall I'm happy that he was able to diagnose the problem without having to remove big part of the ceiling or walls. But taking stars for the price and the reluctance to do the necessary fix.

Excellent service fast response excellent communication. I was very happy with Manuel. He did a very professional job. He gave us some good advice. Very straightforward and honest. I will be calling him for all our future plumbing needs. He fixed a toto unit and replaced some pipes that were corroded behind our washing machine.

Quick and clear communication, timely service, and fast install of a new faucet. Even walked me through the product features and cleaning tips to keep it in the best shape. Bonus points for taking away all the packaging and old materials too.

The Friendly Plumbing Team diagnosed the cause of our backed up drain line, located the problem and fixed it. They have the equipment and knowledge to fix backed up drain lines fast.

These guys are awesome. Not only did they arrive within 1 hour of calling them on a Sunday night but they also fixed the problem very quickly. After the technician realized he needed additional parts he jetted to Home Depot within minutes of closing time. Because he did this I was able to get my customers water back on that same night. Great service, value and work quality.

I was connected to Ahmad and must say he showed the best professionalism I've seen in a long time. I absolutely recommend these expert fellows for your plumbing needs.

Very professional and helpful through the communication process. Jose was able to come in and unclog my drain very efficiently and helped cleaning up as well.

We were looking to have a washing machine pan installed with the drain and Friendly plumbing came out, gave us a quote and was able to get the work done that day.  The price was reasonable (had received 2 other quotes) and the service provided by the tech was friendly and helpful.  The technician made sure we were all set before he left, including getting the washing machine into the pan and connected.

My most recent experience was unfortunately not nearly as good as before. Got 3 busted PVC irrigation pipes in the front yard (same location) and needed urgent help. The extended team they sent (presumable on short notice) quoted an unreasonable price for the simple fix (just glueing adapters). It was late afternoon and I couldn't afford to wait for another plumber team so had to move forward with it. Yet at the end they were not able to actually fix the problem. Leak was fixed, but the irrigation pipes were clogged with mud and unusable. Called the office for invoice and the clogged pipes, was promised follow up but silence afterwards.

Previous services were great - Paul is a very experienced and reasonable guy if you get him. That said, I'm going to try someone else next time. I'll give a 3-star with the overall experience so far. YMMV.

This has been the most unprofessional and most unreliable plumbing service we have used . They wasted days of our time promising to send a tech to install our water heater but no one turned up every day was the same . The owner called and promised us after the second day of no one turning up but then next morning again no one turned up . The whole day they kept promising a tech would come . They gave us time windows and then they kept telling us their tech was stuck in traffic . But no one turned up for 3 days . It was a harrowing time for us . We don't want anyone to go through with what we had to endure . Extremely disappointed

We needed to replace our main line water pressure regulator and Friendly Plumbing team offered a very competitive pricing.  Manuel did the job, he was great.  Very professional, was on time and got the job done.

My tenant informed me late night that the kitchen sink started leaking and it was causing a huge mess in the cabinet. I reached out to a few handymen in the area and luckily I came across Friendly Plumbing. They responded almost immediately to my Yelp message and came out the same day to assess the damage. They provided a reasonable quote and started working the same evening to get it fixed.

The leaking has stopped and the sink looks great! Very happy with this job and will definitely use Friendly Plumbing again in the future =)

They did a so-so job.  I was surprised that they didn't even have a pail to use during the flushing process of my hot water heater - I had to supply one.  I paid in cash in order to receive a discount and have asked them three times to email me a receipt, which I still have not received.

They were prompt, and were able to service a difficult job in an amazingly short amount of time. I can't say enough how great they are

Manuel from Friendly Plumbing was just fantastic. We experienced a sudden leak of our water heater and the team showed up on short notice. They stayed true to their quote, arrived on time and did a high quality job.

I'd recommend them for any plumbing needs.

Friendly?  Maybe so, but please be HONEST as well!!!  

If you're too busy to handle current jobs, not at all sure why I was told 'be right with you, be right with you'.  Now that Friday has past, the wkd, and now Monday, Yeah, I made an appt. w some professionals, not claiming to be able to show up RIGHT AWAY, but schedules were checked and an appt. made.

Why you wanted to waste my time? On top of existing contractor issues i'm trying to FIX, you only compounded the issue.  

Thanks for that.

Quick response. Quick quote. Showed up on time. Stayed within the quote. Very smooth process. Happy with the experience.

I have used this company three times in the past month for a variety of plumbing services and they have come through every time. Their prices are reasonable, their communication is great, and Jose, the plumber who has done all three jobs, is my new best friend.

I appreciate the company for sending Jose, he was friendly and did a good job replacing 3 of my bathroom faucets, the price was fair and he did the work quickly and also was vivid conscious and wore his mask the whole time and wiped his feet upon entering my home

My hot water heater gave out . I knew it would at some point that day came Saturday . Friendly service was able to come out and change my water heater the same day . They sent their team member  Alex . He came with a hot water heater a bit bigger than the one I had . He was able to make it fit with some pieces of wood I had for a different project. All good hot water back on !! They forgot the foam wrappers and even came back to ensure I received them to wrap around the piping ! Nice job

Sent 2 guys out to look at our faucet. Gave an estimate of $900! to replace it. When I balked they offered $700 if we chose a simpler faucet. Then suddenly it was $500. Paid for the diagnostic and declined. Sketchy af.

Alex was super helpful and honest. He came out and determined I didn't need anything done when I was concerned my sewage hole cover had sunk into the ground. Will definitely use them in the future. Very happy with their help and honesty.

They don't deserve a star from nobody unreliable, non responsive and the only response I got was when they terminated there service after waiting 6 hours...

On Saturday, July 30th the unthinkable happened at my home both of my toilets clogged and was backing up into my shower and tub. I initially called the wrong plumbing company that took an already stressful moment in the life of my family and made it worse. But like the Prodigal son the the Bible when I came to myself I called Friendly Plumbing who had done work at my home before. They should have been my first call, their technicians came out and assessed my issue and immediately went to work to resolve my issue. The communicated with me through the whole process. There was no pressure from them trying to get me add on a service or purchase anything beyond what they were focusing in on. What they stated the charge was going to be is exactly what it was. I don't know what I was thinking not to have called them first, I will not make that mistake again in the future.

We had a stoppage issue and called a lot of companies. Friendly Plumbing is the most responsive one and offered a reasonable price!! The technician Manuel came early in the morning on a Saturday and helped us solve the problem within 1 hour and also ran a camera to diagnose the issue. These guys really know what they are doing. Very professional, responsive, and reliable. We also asked for an invoice as we need it to get reimbursed, they also helped us with that part. Great experience!

I had a accident and broke my toilets top tank. I was unable to fully stop the water and required immediate assistance. Friendly Plumbing was about to dispatch Eduardo quickly to my home to evaluate the situation and was able to quickly replace my toilet. Eduardo worked clean, fast brand kept myself and himself safe with COVID precautions. Thank you!!

Whatever is the issue in our bathroom is still not fixed and we already paid $1500+. Alex was not clear in his communication on what he was doing and what services were being done. We contacted Friendly Plumbing previously to clean the clogged drain and was not resolved and quoted $1900 just to dig to try and find what the issue was since the snake and camera could not find the issue. We found a leak in the pipe in the foundation below the house and was quoted to fix the pipe and the clog issue was not addressed. When Alex finished with pipe replacements, he went to test the drain in the shower and toilet and was working temporarily but within the hour the clog had gotten worse and the toilet and bath tub drain were clogged and no longer able to be used at all. I sent pictures and videos and he spoke to me and told me that it wasn't part of the quote and he wasn't going to or Intended to fix the main issue we contacted them regarding and quoted another $1900. We have used another plumbing service and they said they charge half the cost normally to replace leaking pipes and they suggested that we reroute the pipes since the pipes were old and clearing them would only temporally fix the issue and likely occur again. Will never use them again. I messaged the owner on Yelp and he never responded or got back to me. Absolutely terrible service and overcharged!

Our main water line was busted by an improperly parked truck.

Friendly Plumbing and their crew were the fastest to respond, the fastest to get us a quote and the most available of the three companies we contacted.

Stupidly, we delayed retaining them while we got other opinions. But each plumber diagnosed the same issue. The difference? All of them came in at a higher overall quote.

After three days without water, they have rescued us. They have been here all day and when they were unable to make the initial repair, the arrived early the next day to complete the job.

Alberto is fantastic: communicative, easy going, hard-working. His assistant was just as good. It was a lot of work, digging a 250 foot trench up hill.

I can't recommend them enough. We will always use them going forward.

had a water softener installed by them and they were quick, on time and got the job done. They also offer a one year warranty on their work which is a great reassurance.

I sent a message via yelp and the response was very quick. We made an appointment for the next day after 5pm. I called to confirm and they said yes after 5pm. They texted and said it would be closest to 7-8pm and would contact me. They texted again saying now 9-10pm. No call, they didn't show up. I didn't get back to other plumbers because I thought I had an appointment. I am very disappointed.

EBMUD came out to investigate a leak on my water main at my request. Turns out it's on my side of the meter and is up to me to get fixed. Th EBMUD tech says he'd consider this an emergency repair and to get it done that day. I bid the job out with multiple companies via Yelp, and these folks were the second company on scene - but the last company that I called to come out and provide a quote, so they actually responded the quickest! The first company wanted $350 just to dig a small hole (5 minutes) to see what kind of pipe it was under the grass so they could give me an accurate bid - and thought the repair would be $950 or more - I told them to get lost. Friendly plumbing came out and quoted me $450-650 depending on the type of pipe, but capped it at $650. Once he discovered the type of pipe, we settled at $500. He fixed the issue (from his arrival to departure) in less than 1 hr and 20 minutes, so I wouldn't say it was cheap given the material costs were likely just a few bucks - but I really can't complain given it was emergency service, he stayed within the agreed upon upfront rate and implemented what appears to be an acceptable fix.

Assuming there are no issues with the repair (I'll update this review if a problem arises) - I'd absolutely recommend  them, and wouldn't hesitate to use them in the future.

Hope this helps!

I wanted my gas water heater replaced. Ahmed was very responsive and gave me a good rate. My hot water is up and running. Hal explained the entire process from start to finish. He was very patient and answered all my questions. Looking forward to having these awesome people for my next project

Needed them to check a frozen garbage disposal. Scheduler gave no indication of the possible cost but politely gave us a window between 9 and 11am for when the crew would come. They showed up at 2pm, spent less than 30 minutes snaking the drain and charged $650. When I balked, he dropped it to $550. I felt I had no real recourse, so I paid. I will NOT be using them in the future, though. Other than the initial phone call, the entire vibe of this company was unprofessional.

Update: So I decided to call to ask about this. My first question was how much they'd charge to snake a kitchen drain. He said probably around $250. When I told him how much I was actually charged, he literally stammered and hung up the phone. I don't know if this company is legit and just wildly unprofessional, or if it's a scam and I got taken. Either way DO NOT USE THIS COMPANY.

Prompt, very reasonably priced, same day service, flat rate for everything and worked until 11pm to get the job done! He came back the next day to make sure everything was working!

Albert Lopez and his partner were great. Very friendly, great work ethic, and even better customer service. Came in and got straight to work while letting me know exactly what was going on with my clogged drain. Would highly recommend and will continue to use them going forward with any issues that come up.
Thank you!!!

STAY AWAY FROM THIS UNPROFESSIONAL, UNETHICAL BUSINESS!!I They also charge sky high, insane prices that are unconscionable. A half hour of work cost around $2,000. A joke!

It has been an absolute nightmare dealing with this horrific company, and their crazy, whacko, violent owner who actually screamed at me at the top of his lungs!! This creep is seriously unhinged, and not at all professional, calm, reasonable, or ethical!! I am considering filing a restraining order against him if he does not stop harassing me.

Anyway, they sent a plumber out a few months ago to replace a hot water heater, and while here they damaged our water pumps that bring water up our hill, and we were left with HALF THE WATER PRESSURE we are used to having!! I tried contacting the company's main number repeatedly, for over a week, yet no one responded. I also texted the actual plumber to ask him to please return as we have an issue with the work that was performed and that it somehow caused a sudden and drastic reduction in our water pressure. Well, as usual, nothing happened, so when I refused to pay the bill until they addressed and fully corrected this issue, the jerk owner refused to take any responsibility, claiming that this has never happened to them before, that its impossible, etc, etc...all while screaming and shouting at me in a very unhinged way....he was threatening me, and then said that they would come and enter my home, and rip the hot water heater out and take it with them...um, crazy much?? So, not wanting any further issues with this insane owner, I paid for the actual water heater, but not all of the service, as I convinced him that this was fair until I had a full assessment and second opinion as to what happened to the water pumps and the house pressure. I was perfectly fair, calm, and reasonable, yet the owner literally lost his mind. A very scary man.

So, I phoned and spoke to a handful of water pump companies that said yes, it is entirely possible and very likely that when they replaced the hot water heater, it could have damaged something, causing the serious drop in pressure. We have a system that is not very common unless you live high up on a hill, which we do, so these bozos having never seen equipment like ours obviously had no idea what they were doing, and thus caused damage to our entire water pressure system. I was livid, because they eventually said under no circumstances would they fix this and to call someone else...which I did, but was quoted $250 - $500 just to have someone come take a look...and that did not include any repairs, so I just left it as is knowing this crazy owner would refuse to cover that fee and any repairs, so now this home has half the normal water pressure, all thanks to Friendly Plumbing!

To make matters worse, I went round and round dealing with them and this issue for months, and each time they promised to send someone out to look into this, they would flake and not show up. Then they had the nerve to blame me, when it was their plumber who actually never showed up at our scheduled appointments!! They then were angry at my schedule, because I could not reschedule when it was convenient for THEM!!! Um, hey as*****s, my life does not revolve around your flaky plumbers schedules, and I am out of town frequently for long periods of time dealing with a health issue, yet these fools do not understand that customers have lives that do not revolve around waiting for them to finally show up!! Seriously, its like I am dealing with children!

DO NOT TRUST YOUR HOME OR PLUMBING TO THIS BUSINESS!!! The owner is a crazy, possibly dangerous person who shows neither professionalism nor respect to his customers. Who acts this way??? Shame on Friendly Plumbing!! They deserve ZERO STARS!!

Manuel came over and fixed the issue with no BS. Super friendly! Would recommend, they stayed true to their flat fee.

Got back to me right away and said they would send someone out last night ... we
Agreed on a price and everything and they just never showed ... I waited all night

I was remodeling my shower/tub. I had my own hardware so online it says $200.00 for instal if you have your own. I booked it, Barrett came out. I explained that I needed everything done to install the new one except for the knobs as they would be in the way to install new walls. I should have known something was amiss when he joked about me paying $375.00. I told him no, its 200 if I have my own hardware(says it on the website). I did the remodel and  when I  put the screws in the knobs  it did not work like he said it would. The hot just ran water when I triied to screw it in. And the cold water that he screwed in to show me how was very loose even when tightened. I stopped before I did something wrong. I messaged, no answer, I called and the person told me they would charge me more and Barrett would call with the estimate. No call. Had to hire another plumber to come out and fix it. In the end, Barrett put the hot knob on the cold stem and the stem in the hot was broken inside. Now, I labeled the knob he installed so I know I did not switch them. Still no call, no nothing. They should refund my money.

They were nice.  That is all the good I can say.  They were supposed to diagnose why my parents toilet was running and overflowing, they said it was the flapper valve but toilet is old should replace it.  Parents confirmed they only wanted the flapper valve.  They called next day and said it would be better to replace toilet ($600) I text them and said no just flapper.  They confirmed they would be at my parents home at 9a monday as of 12:45p no show.  When I text them they said they dont know what happened to the tech after I took off from my job to be there.  You dont want to know how much they were gonna charge for the flapper valve which I have since replaced myself.

I recently had the pleasure of working with Alex for a sump pump repair/replacement job at my home. From start to finish, his service was top-notch. He arrived on time, assessed the problem quickly, and provided a detailed explanation of the necessary repairs. He even took the time to show me some preventative maintenance tips to keep my sump pump in good working condition. The repair was done quickly and efficiently, and the price was fair. I highly recommend Alex for any sump pump repair needs. He is professional, knowledgeable, and truly cares about his customers.

Our toilet needed resealing. The plumber from Friendly Plumbing , Alex,  was indeed friendly, he arrived as scheduled and completed the work promptly. The quote I had received on the phone was the actual cost.  5 stars seems appropriate.

The plumber was very good; super friendly and explained everything thoroughly. Communication about the appointment times was very good; they were a bit late - which happens, this is the Bay Area after all - but communicated so well about it. I really appreciate that.

I requested a quote on yelp and they responded right away, telling me they are able to stop by the same day and give me the estimate.  My dishwasher flooded our floors, under cabinets and even countertop. Paul S. came and fixed everything the same day; he fixed even the garbage disposal, which didn't work, and we thought it's dead and never mentioned it when requested a quote! Paul changed the hoses, clean everything inside and now I have my dishwasher back in business!

We needed our water heater flushed out. They responded right away and they came to home the same day.

Paul was very friendly and professional. He walked me through the process and offered up some education on water heaters and water pressure. I do not a thing about plumbing. I really appreciated the education. He also changed a faulty valve.

Their pricing is very reasonable. I highly recommend this plumbing business 100%.

I know I will contact them again for future plumbing needs.

I had a gas leak and needed a shutoff installed. PGE came and did not correctly diagnosis the problem but Alex found it quickly. He was proactive and I appreciate the services I received.

I had an emergency leak coming through the sheet rock, garage ceiling. I discovered the problem upon returning home at approximately 12:15 pm. I found Freindly Plumbing on the internet. Their add indicated  they were available 24/7, had an excellent rating & a long business history.

I called & was dealt with in a courteous & professional manner. I was scheduled for an appointment for 2-4 pm. The plumber assigned to respond arrived a few minutes after 2. He quickly determined the source of the leak & completed the repair by 3:20!!. The required repair was fully explained & I was given a charge for the service that was fair. I am very satisfied & highly recommend Friendly Plumbing.

$1500 estimate to replace a shower valve. Much higher estimate than the others I got. I wonder if this is because I'm a single woman and they were trying to take advantage of me. Did not hire, can't vouch for the work.

I've used the Friendly Plumbing Team twice so far. Both times, I called  dispatch and Paul came by in no time. He worked on my plumbing issues incredibly fast and debriefed + gave me some advice afterwards. As their name implies, they really are friendly and I will be using them as my preferred plumbing team :)

Do yourself a favor and avoid this place like the plague. Unprofessional and they don't answer their phones. Literally will leave you hanging and does not fulfill their commitments. WORST business ever! I can't express how aggravating this business has been to work with. So many other choices and we had to work with this company. Don't make the same mistake I did working with these people. AVOID this place like herpes!

Business was quick to respond and fast to get to my home. They were a little later then the window they gave me, but not a big deal. The gentleman that helped us worked hard to clear our main plumbing line to the home and even came back when we noticed that the shower still wasn't draining. Very professional and got the job done. Thank you for the help.

Today was my second time using these guys and they are literally locked in my phone. Had a plumbing emergency where my bathroom was literally flooding and in less than 1 hour after calling a technician was here fixing my toilet. Highly recommend.

2 hours late. Showed up without the necessary equipment, or indeed, the water heater itself. This pushed the job to 3 hours late. Charged me $160 more than the original quote. It was like pulling teeth to get a receipt, and I waited 25 minutes for one. Then there was the work quality itself (see pics.) I sure hope the hot water heater install is more trustworthy than the way my home was treated. When I texted the manager these pics, he suggested ways I could repair the damage done by his tech person. Right, so... I guess they're used to advising clients cleaning up after them. Enough said.

They responded to my request within 10 minutes and we got service 2 hours later. Alejandro is very nice,  and gave honest opinion and estimate. Our home has no access to the pipes from inside and he did not mind hiking around the clubhouse in the complex then up a small hill to the bottom of our home to inspect everything first and decided to do a snake clean to clear the drain. Our kitchen sink clog is gone and we are very happy with the result! If you live near their service area. I high recommend their same day service. Best of all it doesn't cost more than other service that'd schedule days later.