Web Analytics
Home > California > Stockton > Plumbing Service
Freitas Plumbing and Water Heaters

Freitas Plumbing and Water Heaters

Plumbing Service
Manteca, CA 95337
Call Us Now

Description

Turn to Freitas Plumbing & Water Heaters for all of your plumbing needs. We service residential & commercial properties. Call now to get a free estimate.

HISTORY

Established in 2010.
we are a family owned company, my family has been in the plumbing trade since the 1950's, I am a second generation plumber with 25 years experience in residential and commercial Water Heaters and plumbing tenant improvements, remodels, repipes, gas lines, sewer lines, sewer and drain cleaning, we can replace, repair, and install new plumbing fixtures, piping and full house piping. We offer quality workmanship at an affordable price!!

ABOUT BUSINESS OWNER

I am a second generation plumber, I am U.A. STAR certified, I have been formally trained in new construction, tenant improvements, and service and repair. I have many years of installing and repairing water heaters. I also have many years experience in sewer and drain cleaning! I am an owner operator which means you will deal with me and only me no mix-ups. You will be dealing with a journeyman plumber with 20+ years experience. I treat all my customers as though they are family and never rush any work, I do it right the first time! I guarantee all my work and stride to make my customers lifetime customers. I am not after that quick dollar like big name companies! Give me a chance to show you How pro plumbers treat their customers and give you the best workmanship out their at the same time!

SERVICES

Plumbing inspection, Plumbing repair, Water heater repair, Plumbing installation or replacement, Water heater installation, ,

Reviews

Romar D.
Romar D.
1/20/2021
I love these guys!   I reached out to several companies and Gabriel was the first one to reply.  As they say, early bird catches the worm!  I recently remodeled our guest bath and had Freitas reroute our wall shower to the ceiling.  On top of that, they installed all the fixtures that I have bought...and did them efficiently and executed them perfectly!  Anthony and Kai were our plumbers.  They were great, friendly and professional.  We had them come back several times and they made sure that the work was done in excellence.  When I'm ready to remodel our primary bathroom, we will definitely be calling on Freitas!  Thanks guys!!!!
George D.
George D.
10/03/2020 12:00:00 SA
I messaged them Thursday night and they were at my place to fix my Garbage disposal. Very smooth process. Price is also reasonable. Thanks so much for the help!
Lisa S.
Lisa S.
5/16/2018
I have used Guy and Anthony for all my plumbing need for years! They have replaced my water heater, snaked several back ups (house was on a hill), added a gas line for a drier, installed a kitchen sink and even replaced a very complicated well pump. I have referred them to several friends and family. Definitely give them a try and you won't ever have to look for another plumber!
Najeya A.
Najeya A.
1/18/2021
Excellent service and pricing. Our water heater broke and they cam the same day and replaced for us.
Kelly F.
Kelly F.
03/10/2021 12:00:00 SA
Showed up when needed. He was very nice. He attempted to fix what he was called for. However, the issue wasn't fixed and the it cost $250 for nothing. I didn't think about it at the time but I wish I went with someone local. He's more of a Bay Area guy. He was very professional but it was a waste of my money because the plumbing issue wasn't fixed.
Steven J.
Steven J.
10/10/2016 12:00:00 SA
Professional and nice. I don't worry about future plumbing issues of my house any more.
Sameer B.
Sameer B.
7/13/2016
We got the recommendation for Freitas Plumbing from our neighbours. They spoke highly of their service. We hired them to replace our broken water heater. We are happy for services they provided and quality of work. They are simply the best. The guy is an expert and professional. as well very cost effective and efficient.
Patrick K.
Patrick K.
7/13/2021
Great service. They were here in just 3 hours after our call to install a new water heater. They did a great job.
Melissa B.
Melissa B.
9/13/2014
Freitas Plumbing has my vote! I called and spoke to Guy one evening and the next day he had everything taken care of..professional and reliable, these guys will not let you down!
Cynthia S.
Cynthia S.
8/15/2015
Well once again, Guy took care of the problem!!  And did it the right way and cleaned up afterwards.  I recommend him highly.  He is my go to plumber now.
Smij B.
Smij B.
2/15/2013
We've had a issue with the kitchen/laundry line backing up and back flowing into the garage laundry sink. We had Freitas Plumbing come out and Guy arrived on time and gave as a overview of the issue's he saw and the factors causing them. He was familiar with the Fremont area and how houses were built, so he knew what to look for right away. He even pointed out issues with past work done on the home by so called plumbers. With his expertise we had the work or replacing the old galvanized pipe replaced with ABS/Plastic and he made sure to perform the work to code and quality workmanship. I would recommend Guy/Freitas Plumbing to anyone who needs a experienced/quality resource for their plumbing needs.
Lindsey C.
Lindsey C.
10/12/2019 12:00:00 SA
Great work! I needed my valve replaced in my shower and they were super responsive and able to accommodate the time I needed. The person who came to do the work was great, very nice and super knowledgeable. I definitely recommend!
Rowel R.
Rowel R.
6/15/2021
I'm simply highly impressed with Freitas Plumbing for providing excellent customer service, being very reliable and responsive, and having very experienced, skilled, and knowledgeable team of professionals. Thank you so much!!!!
Wendy B.
Wendy B.
8/22/2020
They did such an amazing job! Affordable,  clean work as well. Thank you again! 10 out of 10 would recommend.
Ivan V.
Ivan V.
4/21/2021
Great service from Freitas Plumbing. Very impressed about seeing a company doing an honest and efficient work which is very hard to find these days.  Wasnt meant to choose Freitas first but was glad to call them and they arrived  the same day. The First plumbing company I called wanted to break my walls to install a shower faucet, what a joke! Choose wisely. And Freitas Plumbing is a wise choice. Gabriel and his staff wont force you and will give you choices . They did their job and fixed what needs to be done. Thanks again ! Two thumbs up!
Chet E.
Chet E.
6/21/2019
Fantastic group of guys!! Very responsive, Very reasonable on cost, Very attentive field techs... I will certainly hire Freitas and his TEAM again!!! Thank you for such a quick response & clean job.....
Liz V.
Liz V.
1/18/2018
Needed their help again today with a water heater. Just like last time, same day repair, they had the part on hand and the work was done quickly. I will continue to call them!
Alyssa C.
Alyssa C.
07/06/2021 12:00:00 SA
I had a water heater replacement done in my single-story home.  It's located in the garage.  I found Freitas here on Yelp and decided to contact them because of their great reviews.

I'm going to throw out the one con first to get it out of the way.  Gabriel (owner) scheduled me for an 8 a.m. - 9 a.m. slot on 7/5.  I woke up early to be prepared for their arrival, but they didn't show until 9:15.  Not a huge deal, except I love my sleep and would have appreciated being able to sleep longer the day after a holiday or at least a courtesy text letting me know that they were going to be late.  It already sucks to wait around for services and their entire time slots (not just this company obviously) as it is.

Now on to the many good things!  Gabriel was SUPER responsive, answered ever question and quickly.  I was very impressed with that, and it immediately made me want to work with him.  Thorough, quick responses are so hard to come by these days, especially with professionals.

The next amazing thing that happened was he said the job could be done THAT SAME DAY OR THE NEXT!  Like, what??  That also never happens.  I wasn't available due to work, though.  We ended up scheduling for 7/5 (another surprise because of the holiday).

Ky/Kai (spelling?) and another guy whose name I didn't catch were the ones who showed up for the work.  They got right to it and were done in just over an hour.  They were respectful of my property and time.  You wouldn't even know they had been there because they cleaned up the area they were working.  No debris was left behind that I could see.  I even got the benefit of hearing one of them sing Katy Perry's Firework as they worked.  Lol!!!  They were both very friendly despite the early hour a day after the Fourth.

I would absolutely recommend Freitas to anyone looking for these types of services.  I also feel confident that if I need something looked at, that this is a reliable company.  Thank you!
Krishnarosh S.
Krishnarosh S.
07/04/2020 12:00:00 SA
Our water heater was not giving us hot water because the pilot light was off so we tried to relight it and it worked for a few hours but then it started to leak over night . I called them and he walked me through trying to turn off the water until they could come and replace it the next day . They were very friendly and informative. They came in the morning and finished in 2 hours . I definitely recommend calling them if you need to get your water heater fixed or replaced . They respond fast and most importantly were very friendly . Also told us how to take care of our water heater . Will call them again if I have any problems .
iamscaredofflies s.
iamscaredofflies s.
08/03/2018 12:00:00 SA
This company gave me the best estimate and was the first to respond to my inquiry.  We had a problem that forced us to have the water turned off to our property and they had us back up and running in less than 24hrs.  Thankyou Gabriel!
Scott J.
Scott J.
05/05/2021 12:00:00 SA
Called them and they came out immediately to give us a bid for a water heater. We got a a couple bids and went with Freitas. They were available the next day for install...no waiting. They had the best price and the items and brands they use are top notch. I'd definitely recommend calling them.
Randy C.
Randy C.
10/20/2016
Discovered water leaking from our water heater at 10:00 AM.  Called and talked to Guy.  He sent Anthony out within 30 minutes to measure and to get specs on the existing installation.  Guy called back within 15 minutes to give me a very reasonable estimate.  Guy and Anthony worked on installing the new hot water heater after lunch and did a perfect job.  Clean, thorough and very professional.  The job took a little longer because the old water heater was totally clogged up with sentiment.  It took over an hour to drain the old unit.  Guy's price estimate is a flat rate so no surprises when the bill was presented.

This is the second time I've used Freitas plumbing and I've been very satisfied with the work and price.  Both Guy and Anthony are very professional and personable.  I would highly recommend them to everyone.
Gary V.
Gary V.
8/16/2019
After calling several plumbing companies that wanted to charge a service fee just to come out to give an estimate for some plumbing work (new kitchen faucet install with 3 angle valves replaced and a hose bib rebuild), I found Freitas Plumbing.  I requested a quote via text and within a few minutes I received a text back from Guy, who is the owner, with an estimate for the work I needed done.  The quote was reasonable.  I set up an appointment for later in the week.   Anthony arrived within the time frame window provided.  Anthony was friendly, professional and courteous.  Anthony completed all work as requested and did an excellent job.  Even with a couple of unexpected issues during the repairs, the price quoted remained the same.   I will definitely use this company again.
Hla W.
Hla W.
8/30/2020
Fast response and they were the first ones to arrive at the scene. Estimate was defined early for different scenarios and implemented very well. Totally satisfied with one year work warranty. Will definitely call them again when I need.
W B.
W B.
1/28/2015
Guy had recently completed a water main rebuild in which he had to replace the water main shut-off valve and add a pressure reducing valve.  Price was very reasonable.  The work was impeccable.  Best solder joints I have ever seen.  Guy is a straight up pro backed by many years of experience.  Also great customer service.  All these 5 Star reviews are bonafide.  I'm surprised there aren't more.
Ed I.
Ed I.
08/04/2017 12:00:00 SA
Our HW heater went out a year ago, and Guy & Anthony replaced it within a day for us. A year later, the new heater started to malfunction. We tried going thru the vendor but they weren't responsive. Guy sent Anthony over the next morning and replaced it for us, no charge. He said he'd take it up with the vendor on his own time.  That's about as strong a commitment to a customer as you'll find anywhere.
Charlene B.
Charlene B.
01/10/2018 12:00:00 SA
Hubby and I agree 5 stars!! Today at around 5:30 am,my husband notices the water would not get hot. He inspects the water heater only to find it leaking huge amounts of water. He turns it off and we frantically search Yelp for water heater specialists. I see Freitas Plumbing at the top of the page and the rest is history. Anthony arrived punctually and began work immediately. Our water heater was 15 years old so we knew it had to be replaced. We agreed on an extremely fair quote. He did the job professionally, neatly, and to code! Before noon, we had hot water! Thank you, Freitas Plumbing! And to all the readers: don't hesitate to call them! Support your local Family businesses!
Richard L.
Richard L.
11/19/2020
Two years after moving into a newly constructed home, the toilet in our master bedroom started producing flushing noises when we were not using it. This sound would occur every 30-45 minutes and would happen while we were watching TV or laying in bed. After some research, we discovered that the term is called Ghost Flushing and can occur for several reasons depending on which component in the toilet is broken. Essentially water is leaking into the toilet bowl and the toilet is trying to refill the water level which produces the ghost flushing sound. We searched around a plumber on Yelp and decided to give Freitas Plumbing a try based on being highly rated with 5/5 stars. We were surprised to receive such a quick response and Gabriel the owner came by later that day for an inspection and estimated quote. He had mentioned that the likely cause is that the toilet flapper which is responsible for letting water into the toilet bowl was defective. Because the flapper was different from traditional toilets, he had to special order the flapper from the manufacturer and mentioned it would take two weeks for the component to arrive. Two weeks later he reached out for an appointment and sent two of his guys to come over and replace the flapper in both the master bedroom and the guest bathroom for safe measure. After installing the replacement component, we are no longer hearing the ghost flushing sound. What makes Freitas Plumbing great aside from the fast communication and good pricing is that they standby their work with a 1 year warranty. I would highly recommend them to anyone who is looking for a plumber and will be using them for our future plumbing needs.

Thanks again Freitas Plumbing.
Ken L.
Ken L.
5/14/2019
Prompt response and quick/efficient installation of a pressure reduction valve. Prices were reasonable and the installer, Anthony was professional and friendly.
Scott V.
Scott V.
03/01/2022 12:00:00 SA
Way too expensive a quote without even looking and pushing the brand they sell , did job myself  , had it checked not 1 leak gas or water
Jennifer T.
Jennifer T.
9/30/2019
My water heater went out on the weekend and was replaced on Monday.  Super fast service, reasonable prices, and friendly, knowledgeable staff!  Very happy with the entire experience.
Evaristo D.
Evaristo D.
2/18/2016
Just finished a job at my house, where in my sprinkler head leaked,called guy and within 30 min showed up, and fixed the problem... In an emergent manner. His charges were very reasonable doing the job off hours.
I will definitely recommend Guy for any plumbing job on your house.A++++!
Frank W.
Frank W.
10/03/2022 12:00:00 SA
By Frank W. Thank you Guy for your help. You were very professional. In repairing my shower valve. Kind regards to you and your Frattis Plumbing Comp
Rob J.
Rob J.
5/14/2019
High priced!!!! compared to all the other bonded and insured plumbers. I even got a quote from a union plumber that was more reasonable. This guy even has a foul mouth which I won't post what he wrote in a message he sent to me
Quincy L.
Quincy L.
2/15/2018
Anthony and Guy were great on the communications and getting the job done in a timely manner.  Anthony who was more of an apprentice did fantastic work.  I would recommend them again.  The only caveat is the copper pipes that leads into the house from the water heater, they recommended using flexible stainless steel coiled pipes vs. soldering on new copper pipes.  Although it's secured on tightly, I still prefer the soldered copper pipes (the standard for commercial but not for residential) just for a peace of mind (since that was how the house was originally set up), then again, they have a 1 year workmanship warranty.  
Out of 5 bids for the job, their pricing was reasonable, it wasn't the cheapest nor the most expensive.  I decided to go with them since they accepted credit card with a 3% added fee and was able to get the parts in quickly.
Sheryl M.
Sheryl M.
10/20/2021
5 stars!   A+!!   HIGHLY RECOMMEND!!!
Response via Yelp aaa fast & accurate. Anthony and Kai arrived right on time and we're SUPER nice, efficient, helpful & just all around awesome! The toilets look and work perfect and they took away our old ones and the boxes!! They cleaned up all their stuff, made sure to always close the door behind them when they went on & out & even cleaned up little water drops on the floor from removing the old toilets!
So so happy to find this team of amazing guys!!
Jackie P.
Jackie P.
01/07/2021 12:00:00 SA
They were early and made sure that all our plumbing issues with our kitchen sink was addressed and taken care of.
Foodie For Life A.
Foodie For Life A.
9/22/2017
I was frantically calling around to get a plumber to fix my leaking tub faucet which had led to the main house water being shut down.

Freitas came to the rescue and fast!- Great fix.

When the technician asked if I remembered the total that I was quoted on the phone I said  total of $250- Got the invoice - wrote the check and was happy!

I get a text a few minutes later and it was from Freitas Plumbing stating that the amount was actually $180 and that they would send me a refund- Still in shock but in a good way. You dont see honesty and integrity and just pride like this now a days. Amazing.

Highly recommend!!!!
Doris V.
Doris V.
02/11/2022 12:00:00 SA
Best and fast service! Kai and Anthony got here on time yesterday afternoon and worked on replacing our water heater. They were friendly and knowledgeable and explained everything clearly. We appreciated them. They both did an awesome job! Thanks again kai and Anthony. Keep up the awesome work! We would call them back again if we ever need help. I would highly recommend them to family and friends.
Mary Anne P.
Mary Anne P.
4/27/2020
Our shower was leaking badly. I called Freitas Plumbing and they responded very quickly. I had Anthony as my plumber Anthony is the best he was kind quick and courteous you have a great employee in Anthony!!!
Eric D.
Eric D.
7/16/2019
I got a quote online through Yelp. I was contacted quickly and had a guy out to my house the same day. Fast, friendly, and solid service. Good communication from management and scheduling.

Would definitely use again.
Taj K.
Taj K.
1/13/2022
Gus answered the phone and told me he would be able to send 2 of his crew out to my house for my propane line leak(s).  Anthony and his partner arrived within the time frame Gus stated.  The 2 plumbers looked eager and identified themselves with a smile.  I informed them of the issue and they got straight to work.  They located the leaks in the line quickly and they even went underneath the house and located a propane leak in the main line also.  They spoke to Gus and informed me of the cost and were eager to get the job done, 630 pm in the evening.  They repaired the leak under the house within 45 minutes.  For being at the end of the work day, Anthony and his partner looked like they could work another 4 hours......They were friendly with everyone they came in contact with at my home, wife, grandkids, mom and my sons.....Gus you have two good kids working for you.  Thank you Freitas Plumbing for squeezing me into your schedule in the afternoon........AND i did not see any plumbers crack
Donna H.
Donna H.
2/24/2021
Need a new water heater?  Look no further!
Truly!  I called Freitas Plumbling and as requested, texted Guy photos of my old water heater for the size.  Within minutes he responded with a reasonable itemized quote and was able to schedule installation a few hours later.  Anthony and Kai arrived on time and did outstanding work!  I was so impressed by their customer service, plumbing expertise, attention to detail, and full clean-up and removal of the old water heater!  The new one works perfectly, has a 2 year parts and labor warranty, a 6 year water heater warranty, and looks like a piece of art!  I'm so happy that fine craftsmanship and top notch customer service still do exist in our world!
Mike S.
Mike S.
05/03/2019 12:00:00 SA
I reached out to Freitas Plumbing and water heaters and made a appointment to get some new pipes put in my house. Guy (the Owner) showed up on time and gave me a good price to fix my damaged pipes.
Guy is very meticulous and his finished product is like a work of art.
I would recommend Freitas Plumbing and Water Heaters!!!!!
Ronneil E.
Ronneil E.
6/22/2019
First time doing a review and usually hesitant about posting but this company defines professionalism and honest to goodness trustworthy company.  Their price was a bit higher than some that quoted me for an emergency job that I had to get taken care of right away.  Guy was able to get Anthony to our place two hours earlier than what he told me which was a big plus since I was to have left outside of town several hours earlier.  Can't say enough how polite and respectful Anthony was.  He kept the work area clean and made sure everything was in working order before he left.  He even made adjustment to the toilet fill valve I had worked on prior to my issue with the shut off valve.  Thank you so much Freitas Plumbing!
Linh D.
Linh D.
10/19/2016
Guy and Anthony were awesome. Guy answered my distress call himself at 7:30 am, said he would be at the house between 5 pm to 7 pm, and showed up as promised. Guy was Yoda like in how he fixed the problem. He just knew. They fixed the problem within 30 minutes and restored order to the universe. Definitely my heroes of the day! So glad we have professionals like Guy and Anthony servicing the Fremont area!
Crash D.
Crash D.
10/14/2019
I was having a leaking shower and had to turn off main shutoff to the house, so we had no water.  The next morning I texted Freitas Plumbing and got a quick reply that they had the part and would come out the same day 10-12 and even gave me quote.  Anthony showed up 10:30.  He was very professional and even wore booties and placed towels down not to get the floor wet.  He replaced the leaky shower cartridge and was nice enough to install a new shower head.  Water was back on and wife is happy again.
Narendra S.
Narendra S.
01/11/2017 12:00:00 SA
I am new home owner , not aware about rules and codes, I wanted to replaced electric range with gas range so had to run new gas line.

I trusted yelp reviews and called Guy, he is super responsive and reachable, He and Anthony worked on my project,  there was delay in permit due to holidays in city office but Guy coordinated everything and ensured our permit.

Guy is very knowledgeable  in codes and he know what he is doing, he explains things in between and make you comfortable.

Anthony works with Guy, he is very humble and Hard working. He is the one who did all hard work on my project, he  came down to our place just before inspection to ensure gas pressure,  later he installed my gas range.

Though I was new to work but I felt comfortable and satisfied with work they did, I would certainly recommend them and also would call them in future if I have any pluming work.

Got permit today
Christine L.
Christine L.
4/25/2020
Excellent job! They came on time and did a safe, neat and good gas hook up on our dryer. He answered all of my questions and they are friendly and professional. I will definitely book a second job for these guys! Good job! And thank you for your hard work!
Desiree J.
Desiree J.
12/18/2018
Very professional service. Messaged on a Sunday for a clogged kitchen drain, cane out Monday and was fixed in under an hour. Price was just as quoted. Definitely will be calling again should another problem arise.
John C.
John C.
8/15/2015
Guy did an entire plumbing remodel on my house and it came out great!  Including:

-Demo'd old galvanized steel supply and waste lines
-Took out an old wet bar
-Took out an inset tub and accompanying sink, toilet and vanity
-Removed  and replaced all my old galvanized steel gas lines
-Replaced supply lines with copper
-Replaced waste lines with ABS
-Replaced/upgraded my laundry hookups
-Added water supply lines for my fridge
-Added a gas line for a gas range (and hooked the range up)
-Added water hammer arrestors along the way
-Replaced the old inset tub with a claw foot tub and accompanying fixture
-Replaced all my toilets
-Installed a new bathroom sink
-Replaced garbage disposal and kitchen sink fixture
-Replaced a water heater
-Replaced a garage laundry tub
-A bunch of other minor things that he noticed and fixed along the way

The entire way Guy was responsive, professional, and good natured. He is very knowledgable, he takes pride in his workmanship, and it shows. His work is impeccable. Seriously, some of his work is just nice to look at. His work always passed inspection with no issues, and I'm about 90 days out and I've had zero issues.

I plan to call Guy call first from now on, and only use another plumber if it's an emergency and he's not available.
Don D.
Don D.
03/02/2020 12:00:00 SA
I can't say enough nice things about this company. My water heater went out over the weekend (like there is ever a good time). I came to Yelp and put out several quote requests. It was amazing the kind of responses I received. Almost all were something like, Please call the office on Monday type of responses. I got a couple of companies that wanted to come out and take a look and then provide a quote and one company that threw out a high number and said that it was a starting price and would likely go up from there... What?

Then Gabriel Freitas responded. He provided a no-nonsense quote complete with the replacement brand, capacity, and price including all parts and labor to install. It turned out to be a straight and honest quote with no surprises. His tech, Anthony, came out exactly on time and got right to work. He was super professional, a good communicator, and a great representative for the company. Freitas Plumbing and Water Heaters is professional, efficient, on point; and I would highly recommend...
Carlos V.
Carlos V.
09/10/2018 12:00:00 SA
My wife called this place to fix our leaking garbage disposal, Guy came to our house, he was friendly and was able to complete the job cheaper than the original estimate. I would definitely recommend this business to anyone and will use them in the future.
Abe B.
Abe B.
04/01/2021 12:00:00 SA
Gabriel and Kai were great! Father and son team! I had the original water heater break on me last night as my kids were showering. Gabriel was one of the first plumbers to respond to my quote requests here on Yelp. Freitas plumbing came out the next day and installed a brand new water heater that they recommended. I'm so happy with their work, friendly advice and attitude! And their price was comparable to the others that have quoted me! Highly recommend!
Rick M.
Rick M.
10/27/2020
We're able to get a crew out within a day for minor plumbing repair.  Quick, professional and priced competitively.  Very happy and would use again in the future.
James Y.
James Y.
03/11/2019 12:00:00 SA
Responded to me on a Saturday within 10 minutes. We were able to get service by Monday. Two man team done replaced the water header within 3 hours. Really professional, friendly, and responsive.
Joan J.
Joan J.
1/13/2017
I desperately needed my water heater replaced and installed. I called this past Saturday and received service that same day, just as promised. The service men were knowledgeable, professional and friendly. They came on time and ended on time, explained what they were going to do before starting the job and cleaned up nicely after they left. I highly recommend Freitas If you ever need your water heater installed.
Maiko L.
Maiko L.
04/05/2016 12:00:00 SA
Had drainage pipe blocked up and overflowed a downstairs toilet and shower. Setup an appoint late evening the previous night and they called me at around 8am. Showed up to my door 2.5 hours later as scheduled and proceeded to check around. My home is older and had tricky pipes where there were a lot of T-joints. Guy started looking for the problem from the backed up toilet which lead to one of the tricky T-joints. Then he proceeded from drainage on the opposite side of the toilet. There was also another trick T-joint there. However, after tweaking the snake through, he finally got the drain to go down. The operation took 2.5 hours. But Guy charged me the flat rate discussed before the job started. They were clean and provided good clean up for my bathroom and adjacent laundry room. Very happy to have quick turn around.
Ken C.
Ken C.
3/29/2016
My 3 years old GE water heater is not heating up, hence called Freitas up. He told me since the water heater is still very new, GE customer service will able to replace the part for free! The only thing he will charge me is the labor for installation! That is more than fair! He looked at the problem from customer point of view and save me money!
Andrew C.
Andrew C.
10/06/2021 12:00:00 SA
Came to my house that very day and solved the problem quickly.  The techs were amiable, knowledgeable and helpful.
Viet D.
Viet D.
3/23/2021
Very happy with my new water heater! When  I inquired about a water heater replacement they gave me a very fair and competitive price, bonus was they came out the very next day and installed it with new piping and hoses and also removed my old water heater which is over 15 yrs old.....I would definitely recommend them! Fast efficient and professional!
Tony L.
Tony L.
01/03/2021 12:00:00 SA
Freitas is a very professional plumbing company. The technicians showed up on time. Tony is a great guy and ver knowledgeable and finished the installation in a timely manner.
They provided a free estimate and their price was a no-brainer and very reasonable.
Don't hesitate to contact these guys. They do a tremendous job. We are new in the area (Lathrop) purchased a new home and needed this system installed due to the hardness of the water.
We already recommended Freitas plumbing to all of our neighbors so I'm sure they will be receiving lots of calls!
Great job and thanks for the wonderful service.
Angela Y.
Angela Y.
6/16/2023
If you encounter a water heater problem like mine, Freitas is a great choice for help.  He communicates ver well and diagnoses quickly.  I definitely would like to call him again. Thanks!
Pav R.
Pav R.
10/28/2021
They did an amazing job, their crew was friendly and wore booties in the house. They even clean up perfectly. I would highly recommend.
Larry B.
Larry B.
02/10/2013 12:00:00 SA
We needed a plumber to install an automatic shut-off valve for our gas line, which is required by Danville inspectors. I called Freitas Plumbing and spoke to Guy, who was very helpful and gave me some options on how to get the valve. He came out to our house and installed the shut off valve, which involved re-routing the gas lines using elbows, etc. as it was in a tight space. Very friendly, polite and professional.  Unfortunately, the valve must have been faulty, because our gas shut off a few days later, and then a few more times in the space of an hour. I called Guy, who purchased a different type of valve, and he came out promptly and replaced the faulty one. Very fair, honest and service oriented. I would definitely recommend them and will call Guy again for any other plumbing needs.
Tiffany C.
Tiffany C.
10/21/2020
Loved that they showed up on time in the 2 hr timeframe they provided. The plumbers were knowledgable & walked me through the whole process; super respectful & personable; the work was completed efficiently & they cleaned up after. They even cleaned off and covered the surrounding pipes. I've already recommended them to family who needs plumbing done.

$350- Cut the ceiling to identify the leak, replaced corroded pipes
Carmen N.
Carmen N.
10/14/2013
We had our gas shut off due to excessive leakage. So glad to have found Freitas from yelp! Guy came n fixed our gas lines early Sunday morning, n we got hot water and heat!!  Guy was great... knew his trade very well, was responsive and very professional. Would highly recommend him for any plumbing job!
Rosalind T.
Rosalind T.
7/31/2017
Anthony showed up on time and knew immediately why our sink was leaking. He was very fast and really nice.  Made sure the sink was not leaking before he left.  We were very happy with the service we received.
Hien D.
Hien D.
2/19/2020
I appreciate Anthony coming out to look at my plumbing issue for free of cost. Very helpful guy.
Raeann W.
Raeann W.
9/13/2022
We replaced all our water pipes in our 1950s house. The price was great. The workers were very professional. I will use them for all future needs.
Jeffrey Y.
Jeffrey Y.
12/01/2019 12:00:00 SA
Great plumber.  Came in with a great attitude with clean clothes and shoes.  We needed a toilet swapped out, and I had concerns of water dripping everywhere onto carpet, etc.., but he kept the place very clean the entire time.  No regrets hiring them, and going to hire them again for a second toilet swap.
Debbie R.
Debbie R.
8/22/2020
Happy with their service.  Used Yelp to contact them in the morning with a description of my problem.  They gave me a quote and we set an appointment for the same day.  The plumber arrived on time and was super friendly.  He repaired the outside plumbing and left for Home Depot to purchase some additional parts. Unfortunately, the parts were not available; however, the main issue was repaired so they greatly discounted my service.  I was happy with that and I will be able to purchase the parts myself and they just screw on, which isn't a problem for me.
Carol P.
Carol P.
02/07/2022 12:00:00 SA
Another plumber came to my house and tried for 2 hours to fix my problem with no success.  I called Freitas Plumbing and Water Heater and the problem was fixed in 30 min.  They were extremely professional, knowledgeable, friendly and affordable.  They are my new go-to company for future plumbing problems.
Frank R.
Frank R.
5/17/2016
My water heater started to leak and decided to go on Yelp for help. I picked Freitas Plumbing because it got 5 stars and all of the reviews were excellent. I called late morning and they came the same day in the afternoon. Since the leak was getting worse, they really helped me out.  The work was excellent and fast. They cleaned up after themselves and even help me straighten up my garage. Guy was friendly and offer some great advise. I will definitely call Freitas for all my plumbing needs.
Frank
Jim U.
Jim U.
3/14/2017
These guys are good!  They are prompt, conscientious, very friendly and informative and back their work.  I will use them again and recommend them to everyone!
Bill L.
Bill L.
3/30/2018
Great communication. Flexible schedules as negotiable. Very nice guys and working as promised.  We had issue with water heater leak. Called them and tried to fix, not working then got it replaced. They even offered discounts for the whole job. Appreciate your professorial works.
Ray Z.
Ray Z.
01/03/2017 12:00:00 SA
Around Thanksgiving holiday, the bathroom sink hot water supply hose broke, and needed to be replaced. After searching Yelp I found Guy's company Freitas with good reviews. I contacted him in the morning, and agreed to pay him $200 plus 6% credit card fee to replace both supply hoses and angle stops, material and labor included.

Around noon, Guy called me and told me I needed to replace the faucet and the drain pipes all together, for a total of $500 ($300 on top of the $200).  I thought it was too much, and told him not to worry about it, and only do what we agreed on (two supply hoses and two angle stops). He said OK.

In the afternoon around 4pm, he called and told me all done. I paid him $212 using my credit card over the phone.  However, when I got to the house, I found the parts all over the floor, and the drain pipes removed, and the sink was not functional without the drain.

I contacted Guy and told him the work was not completed. He said I had to pay him to put the removed pieces together. The simple fact is: I asked him to replace the supply lines and angle stops, nothing else, and the only reason I contacted him was I had a broken hot water supply hose, which was the only known problem. He removed other parts I did not ask him to, and asked me to pay to put them back.  On the phone, I insisted whatever I didn't ask them to do should be where they belong, and he insisted I pay him more money (after $212 paid) to put things back. The conversation didn't go anywhere. Eventually, I had to put the pieces back together myself.

I have photos and text messages for everything, and will try to post before and after photos to show what happened.
Emily Z.
Emily Z.
10/16/2020
The owner came and fixed my water Heater pipe it was smooth and fast job and very good job thank you so much !
David Z.
David Z.
3/17/2022
We had a hot water pipe start to leak in our ceiling. Called around and Freitas Plumbing was the only company that not only could come out within the week but the SAME DAY! Anthony and Kai stopped by at the end of their day to help us out. They were very efficient and professional. Great guys, joked around with my 5 year old who of course wanted to see everything they were doing. I have and will continue to recommend Freitas Plumbing to everyone in need of plumbing services.
Mark C.
Mark C.
9/28/2021
The frietas team was awesome!   I had 2 other plumbing contractors come look at my house to do a repipe  One refused because he felt it was too hard,  And the other plumber I lost confidence in, I don't think he could have done it.  Mr. Freitas came in like it was nothing,  And did a beautiful job!  To give you an idea of how hard it was they told me it was the hardest repipe they ever did! My attic had 3 feet of insulation that they had to crawl through to attach all that copper pipe!  Mr. Freitas also fixed my water heater for free.

If you want someone professional and that will show up on time this is the company to go through.
Danny A.
Danny A.
3/15/2023
Our water heater went out late last night.  The person that showed up to help us did an amazing job and got our water heater working by early the next morning.  My experience working with this company was excellent!  I appreciate their quick response and excellent work!
Carol k.
Carol k.
10/26/2020
I messaged the owner at night. He responded fast and scheduled an appointment next day afternoon. Anthony and his team member arrived on time. They looked at the kitchen sink drain and figured out the problem. They fixed the problem in about 10 minutes at reasonable price. I would use this plumbing company if I have any plumbing issue.
Mark W.
Mark W.
01/06/2019 12:00:00 SA
I can highly recommend Gabriel for his integrity and hard work. We had a little difficulty in getting the project time worked out, but once we did everything worked out great. Fair and honest, can't ask more from any contractor.
Eddie L.
Eddie L.
8/23/2021
I had a broken kitchen drain line under the house that caused a smell and a lot of water. Anthony and Kai took care of it didn't hesitate to go under and fix it . They were very respectful and efficient.
Alima K.
Alima K.
3/23/2019
Exceptional service!! I got a response and quote in 24 hrs and service booked a few days later. Anthony did an amazing job fixing my leaking toilet and replacing my kitchen faucet. I am very happy with your service and look forward to your services in the future.
Cindy E.
Cindy E.
2/27/2021
Freitas Plumbing completed 2 repipes (one on our home & rental property). They were Prompt, Efficient, Reliable and super friendly. The quality of their workmanship is Outstanding. Price was very reasonable. We highly recommend them. Randy & Cindy Ebbers
Mirella A.
Mirella A.
2/16/2023
*Be Aware of the unprofessional response by this company. We scheduled and appointment with this company more than a week in advance. The appointment was scheduled between 9-10am Thursday.  My husband took time off from work to be here during that time. After 10am and NO phone call or text- my husband reached out to them. They texted back with we had an emergency, will be there within an hour. 1:00pm no phone calls or text, my husband reached again. They responded again with will be there within an hour. My husband finally just canceled after he called (no answer) and exchanged a few text messages. They flat-out didn't care. That's not the kind of people you want to be in your house doing any kind of work.
Ming W.
Ming W.
10/04/2019 12:00:00 SA
A few words to conclude the experience:
- polite
- tidy
- professional

We placed the water heater. The gentleman nicely wrap insulation to all the pipes and improved the work the last guy did not do well on.
Kevin S.
Kevin S.
11/06/2020 12:00:00 SA
If anyone reading these comments needs a water heater look no further: Freitas should be your choice. My water heater started leaking and it was exactly two hours from the time of my call until Anthony and Kai arrived. They had my replacement heater and were finished in a couple hours. These young men were efficient and friendly. They took the time to explain the advantages of the Bradford White model recommended. They removed my old heater along with the outdated fittings, etc. After explaining how to operate the heater, they discussed the manufacturer's exceptional warranty and underscored their own additional warranty covering parts and labor. STOP LOOKING for an installer and call Guy Freitas. The price was unbelievable, the product is made in the USA, installation/removal fast and efficient, and their work/product is warrantied. What more could you possibly be looking for?
Shane F.
Shane F.
01/04/2020 12:00:00 SA
This company will be the only plumbing company I ever use again. The owner and his worker were very nice and quick at getting my family hot water back on at our house. And it really seemed like he wasn't trying to rip me off. I called a few places to shop around and find out who could get it done the fastest  and this company did what they said they could do. Good rates and the nicest work I've seen done. They didn't take any short cuts I really feel good about the money I spent. Thank you Guy Freitas for your work.
Prashant R.
Prashant R.
1/17/2016
Had a problem with our water heater. I pinged him over yelp, he responded promptly and gave a time slot. He showed up on time and quickly diagnosed the problem to a malfunctioning thermocouple. Replaced the part and was done in under 30 mins. Very efficient and pleasant to deal with. I wouldnt hesistate to recommend him for similar jobs.
Miss M.
Miss M.
1/14/2016
Found this company on yelp in dire need of Hot water my hot water heater went out. He came in and got the job done. Knowledgable, professional, and reasonable. I would definitely use this company again. Thank you!!
Hecho En Mexico C.
Hecho En Mexico C.
11/03/2022 12:00:00 SA
responsive, courteous, professional

drain elbow (sink trap) was leaking, Freitas repaired it but advised me to be careful about bumping the trap. They guarantee everything upto to connector to drain pipe going into the wall.
The previous job (many years ago) was a hack job (metal or brass trap, metal ring nut, connected to PVC drain pipe).  Freitas was concerned the threads on PVC drain pipe might be damaged from the metal ring nut.  

Anyway, no more leak and properly advised to watch that section for future leaks.

I recommend Freitas and would call them again.
Janie S.
Janie S.
4/30/2018
These guys were great. I needed a gas line run sooner than later for a firepit and they came out and gave a free estimate and did the job within about a week. Would definitely recommend them!
Cindy W.
Cindy W.
9/25/2020
Excellent service! They installed water heater for us two weeks ago. They sent Anthony twice to the home when we had questions after the installation. I wish I could give them more than 5 stars! We will definitely use them in the future.
Janelle M.
Janelle M.
7/20/2020
They did a good job at a reasonable price when they replaced and installed a brand new 50gal water heater in my house back in March. Fast forward to the present, the unit had a pilot burner problem (not their fault but the manufacturer's), i called Freitas Plumbing and they were quick to assist and help out. This is much appreciated during these times when help is more challenging to find given everyone's situation. Thanks again, Freitas Plumbing
Rachel M.
Rachel M.
11/13/2020
Had a problem with the water heater. Since Freitas did an awesome job when I had the leak in the main line, they were the first ones I contacted. Again, Freitas did another phenomenal job! Very quick response and speedy service. The workers are super friendly, personable and professional. Also, the prices are super reasonable. Save yourself some time and call Freitas first!
Kappy W.
Kappy W.
06/11/2018 12:00:00 SA
Contacted this company through Yelp, the Owner Mr. Freitas responded within minutes, along with  a clear, reasonable priced quote. I needed to get our tankless water heater flushed, upon confirm the job, a Tech came in got the job done nicely the next day. The Tech was very friendly, skillful, kept the working area clean at all time. My husband and I were very happy with it. After that I asked the Owner other plumbing related questions, he offered honest answers in a timely manner. Awesome business. Will definitely use this company again if I have pluming issues.
Robert C.
Robert C.
1/16/2019
They did great work at a reasonable price. I would definitely use them again. ******
Thanx
Theresa H.
Theresa H.
11/04/2020 12:00:00 SA
Very quick response, friendly and very helpful. Will definitely only call them when I need anything fixed. Thank you guys
Francois T.
Francois T.
11/20/2013
I needed some real plumbing work - cut some pipes and re-install some valves for my tankless water heater and then replace some parts in that latter water heater.
Before finding Freitas plumbing, I tried some big plumbing franchises. The first was not interested in working on my water heater and just wanted to replace it. The second provided an extremely high estimate then shied away from working on the water heater when it proved to be more than a simple cleaning.
Gabriel has always been very responsive and did the work with short notice, and for a very reasonable (and upfront) price! All this to say I'm very happy with the service and I highly recommend this company.
Jonathan P.
Jonathan P.
07/06/2023 12:00:00 SA
So my water heater was definitely end of life, approaching close to 30 years old, I knew it wasn't performing. Me and the wife figured it was time to modernize our water heating.

One of the things that drove me crazy was whenever my kids took a shower or a bath or both, by the time it was my turn to shower I always got lukewarm or 0 hot water. Having a home with 3 bathrooms, I knew we had to do something about that.

I spent the better half of 3 weeks just finding a local contractor to come give me a quote, and out of all of the 5 I requested a quote from, only 1 came to my door and did a proper estimate.

Guy has a great personality, very easy to talk to about various topics outside of the project itself, but it was clear he had lots of experience in the water heating business, and was able to give me 4 different options while weighting the pros and cons for me.

We decided to go with the Tankless 75gal replacement tank, when he received the equipment, his team came to my house that following morning and got to work.

The entire Freitas team were courteous and also very transparent in communicating what they were doing, also how they were going to approach the installation. As an observer it was clear this was top tier installation service, they did fantastic doing the install all the pipe work and the framing looked great, and then they did an incredible post install and cleaned up my area where all the debris normally would be.

On top of that as a bonus they offered to pull my broken down water softener out and move it outside. Guy even did a follow up text to make sure I was satisfied with the quality of work and that my equipment was operating to my satisfaction. This team had delivered nothing short of Absolute Excellence!

If you don't want to read the entire thing, I have nothing but the highest recommendation for Freitas Plumbing for your water heating / softener needs. They will give you fair pricing and options on top of the best service any Water Heating Installer could possibly offer.
Lourdes P.
Lourdes P.
9/23/2020
Outstanding service. Really fast response, detailed work description, excellent crew, friendly, neat and diligent! They arrived and reviewed our non operable hot water heater and reviewed the different options available to us. We agreed to replace the whole thing. They were able to install, test and take away the old stuff within an hour or so. Thank you Freitas Plumbing!
Gandalf W.
Gandalf W.
08/12/2019 12:00:00 SA
Beware of a company that gives a
discount if you pay them in cash.
The pipe that was leaking was repaired-big surprise it was the wrong pipe. Paid in cash so had no paper work was given at time of repair.
P K.
P K.
10/16/2013
Frietas plumbing is the company to go to when you want a job done right and where no job is too big. I have had Guy do 2 major water line repipe jobs at different apartment buildings. He made it really easy for us/management and for the tenants. He set a schedule and finished the project on time, I never heard anything from about 20 or so tenants who were affected between the 2 buildings. I interviewed 3 different companies and decided  to go with Guy.
And I wouldn't use anyone else.
Robert S.
Robert S.
10/06/2014 12:00:00 SA
I needed to remodel my shower after some disastrous work by a prior contractor, because the fixtures were out of alignment.  I already had a great plumber who had worked on my water heater, but a friend of a friend had recommended Guy as someone who specializes in remodels.  This friend was described as quite discerning about who is good or not, and whether workers use time well.  Since I'm the same way, I gave him a call.

We made a quick appointment and Guy came over and immediately recognized what the last person had done wrong, and pointed out some additional problems beyond the cosmetic.  He worked very quickly, and I don't know anything about plumbing, but I knew it looked great, especially compared to the prior contractor.  He also recommended a tile guy to finish the project, who turned out great also.

This all happened a few months ago, but more recently, I had to replace another water heater so I called the first plumbing company back.  This plumber was very critical of the work that was previously done on the water heater, so I asked him to tell me what he thought of Guy's work on the shower.

The other plumber looked at Guy's work like he was lusting after a woman.  He looked it up and down and finally said, Honestly... that is EXCELLENT.  Who DID that?  He said it was absolutely meticulous in every way, and he was particularly impressed by the bracing.  Then he asked how much I'd paid for the work, and he was impressed with that, too.  

When the competition says you do great work at a great price, that really means something.  

And Guy, I think you have a job waiting for you at Allstate.  (But don't take it!  Your prices are better!)
Mark F.
Mark F.
2/14/2022
My wife and I 2 years ago remodeled our bathrooms with the master bathroom receiving a rainfall style shower head with a diverter wand. The shower pressure in that bathroom has always been low but over time we perceived it as getting worse.

We called around looking for plumbers who would be willing to take a look and determine if there was an equipment issue or if we needed any work to fix it. Most plumbers in the area were both really backed up and asking for $300 plus just to take a look at the problem. Through a friend we received a recommendation for Freitas plumbing and called, to his credit he responded quickly and worked with us to find a time he could come out.

Going into the shower they quickly determined the problem as sediment within the cartridge system. He then went on to find the part for me to order and told me to order it. He said after it arrived they would install it for another $125 and they would just charge me $100 cash for the diagnostic. This seemed reasonable so I ordered the part from the link he sent and promised to call them to install it.

As they were walking out we got to talking about insta hot solutions and I mentioned we would be really interested in adding insta hot to our tankless. He called the owner and told him the model of the tankless the owner confirmed the insta hot was compatible with our tankless heater and said they had everything in stock so they could come out and install it at the same time they did the cartridge install with everything coming out to $900 with an expectation of 3 - 4 hours of labor. The tech emphasized that this would be the cash only price but if we were willing to pay in cash then they could do it at that price.

Fast forward to today we received the cartridge, my wife calls the owner to schedule the insta hot and cartridge install. He initially tells my wife that it is $950 for the insta hot install and that it would take a two hours she said we were quoted $900. He said he did recall that but also remembered we need the cartridge installed so it would actually be $900 + $125 = $1025. He also stated that they didn't have the parts in stock at the time. When asked about the cost discrepancy the owner got frustrated and suggested we work with another plumber.

Reply to Owner:

I had no problem with paying the follow-up install fee, I felt the $125 was reasonable. Your tech was the one who recommended I order the part saying it would arrive quicker cost wasn't even a factor.

My issue is that we were quoted one price then my wife called you said something different. Your tech quoted 3 - 4 hours to do the instant hot. Told me you would accept $100 off if we paid $900 cash. My wife called, you quoted 2 hours with an additional $125 to install the cartridge.

The question isn't the value or fairness of the cost just discrepancy of the quote and your attitude when we asked for clarification. Before you hung up I said we could go forward with it. Your prices are reasonable but your field and back office communication is lacking. In the future if someone says they are busy instead of pressuring a decision just let them call back. In the end you lost our business not because of cost but your attitude.

Conclusion:

Post this review the owner contacted me privately and explained the miscommunication the price. I appreciate his willingness to discuss the issue and have revised the review to reflect as such. For what it is worth I would recommend Freitas Plumbing and Water Heaters. They offer solid value for the cost miscommunications aside.

edit: photo, grammar, timeline, owner reply, remove extra detail, add conclusion
T F.
T F.
1/31/2023
Let me be fair. Guy's young folk didn't leave a mess and cleaned up after himself. so let me add one star to this review. My opinion of him charging me $100 for looking for parts time is still unchanged.
Kundu G.
Kundu G.
1/20/2016
Guy Freitas and Antony did the plumbing work for my home, and they were very thorough and professional. These guys are extremely helpful and know what they are doing. Plumbing problems can be frustrating, but you can count on these guys!
Judy D.
Judy D.
3/24/2021
This is a small family business and the care and attention they give is a result of their being invested in their business.  They were excellent in every aspect of the job we asked them to do.  We woke up one morning  to find that our water heater had died on us.  Gus, the owner called me right back, after leaving him a message.  He had two young men, Anthony and Kai come out on a Saturday morning,and they had a new heater in, in less than two hours.  Made sure that everything was back up and working correctly before leaving.
I hope that I will not need any other plumbing service again, but if I do, I'll call them back without hesitation.  You will make a good choice by calling  Freitas, and you'll be happy with their work.
VANNY S.
VANNY S.
10/08/2020 12:00:00 SA
Amazing service. Quick response, same day appointment. We decided to replace everything and they were able to come out the following day with a new water heater. Everything was up to code. The guys were so efficient and even cleaned up after themselves. Very impressive. Thank you so much for your great service!
Brian Z.
Brian Z.
04/01/2023 12:00:00 SA
A plastic cap closing a water line to our kitchen island sink cracked, and the only way to stop the leak was to turn off the water main to the house. Fortunately, I was able to reach Guy, the owner, on my first attempt. He responded promptly. They had a full schedule that day, but after explaining the urgency of our problem, he said he would have someone come over that day, and instructed me to text him some photos and all the info. Within a few hours, his son, Kai, arrived, and had the problem fixed quickly & correctly. He also explained that the line was not closed properly during our 2015 kitchen remodel, so a leak was inevitable. The price seemed very reasonable, especially given that we received same day service. Would be happy to hire again. Thanks!
Tristan L.
Tristan L.
3/31/2017
Freitas Plumbing did a complete re-pipe for our older home, a new water heater and other things.  Guy was fantastic! He recommended some small additions which have greatly improved our house and yard (an extra outdoor spigot, setup for a utility sink in the garage).  They completed the work as scheduled and did an excellent job.  My husband is familiar with plumbing and construction and said everything was top quality.
Sayde J.
Sayde J.
10/01/2020 12:00:00 SA
After calling many different plumbers to try to get someone to come out on the same day, I finally came across Guy. He explained why my garage was leaking water and smelled like poop then scheduled his guys to come later that afternoon. Anthony and Kai showed up and got to work right away. They were very professional and nice. Answered and explained all our questions. Really feel like they checked everything before they left to make sure it won't happen again. But! If it did then they gave us a 90 day guarantee that they'll come back to fix it. All around they turned a horrible situation into an experience that wasn't so so bad.
Jurell S.
Jurell S.
4/25/2014
On time to our appointment, a fair price and the job was done right.  Can't really ask for more, will be using him when we replace all our faucets.
Tyler H.
Tyler H.
3/18/2021
My wife and I were remodeling our guest bathroom shower and needed our older one piece tub and shower combo removed and our new bathtub and shower set installed. After doing some research, we chose to go with Freitas plumbing to help assist us with our project. We were very impressed with the quick responses and excellent work that this company did. They were efficient and cleaned up everything when they were done. They made sure everything was done right. The process was easy and headache free. We will definitely be recommending this company to friends and family and we will be using them again for our future plumbing needs. If you need anything plumbing related done, give this company a call, you wont' regret it.
Car B.
Car B.
10/22/2020
Highly recommend Guy and his incredible team.  Called about needing a new water heater installed and Guy scheduled me in the next day.  Anthony and Kai showed up right on time.  They were very personable, knowledgeable and did a great job!  They answered all my questions and even gave me some suggestions on how to make some safe improvements.  They did a great job of cleaning up and made sure I felt comfortable with the instructions before they left.  I will absolutely use Freitas Plumbing again!
R.E. A.
R.E. A.
4/28/2021
Hired Freitas to replace a water heater. I received the estimate and work service information through Yelp. Price was competitive and the final invoice reflected the estimate. Yelp provided me with excellent options of companies with price ranges that were fair. I chose Freitas due to the warranty/workman guarantee they offered. I liked that I don't have to go directly to the manufacturer if something goes wrong during the warranty period. The owner, Gabriel, said I can go through them and they will work with the manufacturer.

The job was done quickly and we got hot water within an hour of job completion.
Uncle Ernie ..
Uncle Ernie ..
10/03/2013 12:00:00 SA
We are going SOLAR and as another YELPER noted,  the Town of Danville requires an Earthquake AUTO shutoff valve be installed on the gas meter before signing off on our permits.  

I called  two OTHER plumbing companies listed with 5 stars here on YELP.  I was disappointed in that they listed themselves with a Danville address  and found that they actually were located outside of the area.  I indicated that I had a day off the next day and needed this valve installed ASAP so as to not delay our Solar installation.  Both these companies had an answering service who said they would give my information to their technicians who would come out to evaluate the job, give me an estimate, and schedule the job.    I asked if the techs would have the parts with them to install during that visit,,,  both companies indicated NO - parts would have to be secured and an install would have to be scheduled.     too much wasted time  - not acceptable

I called Freitas Plumbing and Guy was very accommodating. He answers his own phone.  He was working on a job, but willingly listened to what I needed done. He indicated that his schedule was tight the next day, but would be doing a job nearby.  He was familiar with the work I needed and commented that IF he could squeeze me in between jobs,, he would do it.   At the end of our conversation, he asked me to TEXT him my contact info. and address.   To give him more incentive to take care of me,,  I promised to provide him lunch.  

Guy arrived within the 2hr window he indicated.  You can tell in his voice, this businessman cares.  Guy installed our shutoff valve in just over an hour's time.  He took the time to show me how the valve worked, How to turn the main gas line OFF, how to RESET the Auto-valve, and instructed me to turn the main line back ON.  Guy also checked to make sure that our gas appliances (dryer, water heater, furnace) were all working properly after the interrupted connection.  

Genuine old time  Customer Service
A pleasant person to do business with,,, our time with him was brief, but you can tell Guy loves his business, he is professional, knowledgeable, and someone you feel you can trust.  

 if a need comes up,, I would definitely call for Guy again.  

Thank You for  taking care of our need.  

We are VERY satisfied.
Jay K.
Jay K.
02/12/2015 12:00:00 SA
Fast. Fair. Expert. Guy and his brother Joe, came in with a couple issues.  One was an overflow bathtub leak.  While others figured they'd have to cut through the ceiling to get to the problem, Guy recognized it could be a simple fix.  When he removed the overflow fixture, he showed me the 20+ year old gasket had discintegrated.  Have tried the overflow yet, but if that was the problem, he saved me a ton of money with a quick run to the hardware store.  Plus he rechalked the fixtures and edges!  
   In the meantime, his brother Joe was fixing the toilet gasket downstairs.  Before starting the work, they went over possible things that may need replacement including changing the flange and angle tube.  But since everything was fine, they did not replace.
   PLUS, they are so clean.  After using previous plumbers/handymen that leave the place a mess, Guy and Joe left the areas very clean!  Impressive.   Great guys.
   Will use them again... definitely!
Vincent D.
Vincent D.
7/24/2017
These guys are responsive and do quality work. Customer service A+. I will use them as my go to plumbers going forward.
Samana A.
Samana A.
1/23/2023
Absolutely fabulous service! Quick and professional! I love the fact they were able to quote for other jobs without obligation. They were very responsive and got our hot water to run again. Very nice job! Thank you!
Paul S.
Paul S.
10/04/2013 12:00:00 SA
Great old fashioned business model from a customer service and quality standpoint. Guy is a great businessman, I recommend him for any plumbing job big or small.
Tom S.
Tom S.
4/15/2021
Gabriel was not only the first to respond to my request but also the most affordable.
When his team arrived, Anthony and Kai, they were on time, polite, did the work(replacing a toilet and a faucet) quickly and professionally, and cleaned up really thoroughly after.
Anthony also fixed up the toilet seat on another toilet and refused to take additional payment.

I'll never go for another service. Thank you guys for running such an amazing shop.
John U.
John U.
3/15/2021
Anthony and Kai removed a 15 year old water heater and installed a replacement.  Besides installing a commercial grade water heater, they also changed basically everything....hoses, pan, straps, etc.  They wore  masks and practiced social distancing, were very professional, had great attitudes, and provided clear communication throughout the job.  They also replaced a broken spigot in the backyard.  They did a great job.
Kiran V.
Kiran V.
6/18/2019
Guy and Anthony installed 5 stage whole house water filtration system.
They are very friendly and professional.I really liked the way they have lined up all the individual components of the system to make it look like beautiful.I would highly recommend them.
Raj P.
Raj P.
12/05/2016 12:00:00 SA
I had a clog in master shower and adjacent bath tub over the weekend. After unsuccessfully trying several home remedies on Saturday, called Rescue Rooters on Sunday.

Firstly, Rescue Rooters came late for the appointment. Secondly, a relatively inexperienced guy came first and spent 90mins trying to snake his way through the plumbing. He gave up and 2 hours later, a senior technician came home. After spending another 30mins, he gave up. For an experienced guy, he damaged the finish of my bathtub while running the snake. He then suggested taking down a t-connection where the clog could be and replace it with a new one. Given all this was gonna be in crawl space, they wanted $1600++ for the job.

Thats when I called up Freitas. They came home per the committed time, and in 15mins cleared the clog in my plumbing system and charged me less than a tenth of Rescue Rooters projected quote! That's Guy's over 20 years of experience at work for me.

Guy and Anthony: thanks for the help today. You will be my go to plumbing partners.
Deepak N.
Deepak N.
10/27/2014
Contacted Freitas Plumbing for clogged drain in both the shower and bath tub. Was told that someone would come by in 2 hours. Arrived right on time. Fixed the problem in 20 minutes. Very happy with the service.
Jay D.
Jay D.
03/11/2016 12:00:00 SA
I woke up to a leaking water heater wreaking havoc onto my basement floor. While calling around for someone to perform a same day replacement, Guy proved to be the most responsive and offered me a fair quote. Guy and Anthony showed up right on time and efficiently replaced the faulty heater. They were very pleasant to deal with and answered all my questions throughout the job. The quality of their work from start to finish was amazing, and it was clear they took great pride in making sure the details of each step were performed just right, without rushing, and cleanly. These guys are consummate professionals, and I will not hesitate to recommend and use them for any plumbing needs.
Todd M.
Todd M.
10/30/2021
Water heater went out in a rental of mine.  This was a scope over my head, so I yelped for help.  Found Freitas Plumbing, and I'm really glad I did!  Called them up, and Guy told me he could meet me at the house within a few hours.  He even let me know when he was about 30-minutes out, which I really appreciated.  After he scoped out the situation, we discussed pricing, and he let me know he could take care of the job the following morning.  Since it's occupied, that was all I needed to hear.  He was there the following morning at 8:30am, and had the whole job done by 11:30am.  Hot water restored just like that. Guy and his team did an excellent job, and they were great to work with!  HIGHLY recommend Freitas Plumbing to anyone in need.  You will not be disappointed.
C. G.
C. G.
3/15/2023
Freitas plumbing removed my old kitchen sink and replaced it with a new one plus a new disposer and faucet. I'm happy with how it turned out and the price was affordable and fair.
Posted P.
Posted P.
06/04/2021 12:00:00 SA
Freitas Plumbing replaced my water heater at a fair price and did a great job.
Kimberly B.
Kimberly B.
11/28/2018
My elderly parents' water heater broke and they tried to replace it themselves.  They got as far as getting the new unit in place and then got stuck on getting everything hooked up.  My dad was determined to do it by himself but he just isn't able to anymore.  When I found out they had been without hot water for 2 weeks I started looking for a qualified person to finish the job.  The big box store that sold them the water heater referred me to another plumbing chain for installation, but those folks wouldn't estimate the cost, just said it was usually a couple thousand dollars for a complete installation.  In desperation I looked for a local plumber and found the listing for Freitas.  Guy responded immediately and when I explained the situation and asked him if he had any availability (hoping for the next few days) he said I'll be there in an hour or two.   He showed up in about an hour, got the water heater all connected and started, and stayed to make sure it was working right.  Cost was beyond reasonable, we are so grateful!  He obviously loves his job and it's a joy to watch him work, he takes pride in what he does.  All the positive reviews are spot on.  I have already given his contact information to a couple of friends needing a good plumber, and we will call him immediately next time we need this kind of work done.  Thanks a million Freitas Plumbing!!!!!
Pascale D.
Pascale D.
8/20/2020
Awesome service !! Repairs were done perfectly, Anthony is amazing ! Very pleasant business, on time, explaining everything that is happening, advising us also on other equipment that would be beneficial for us! Anthony was very aware of Covid protocol, very careful. Thank you!!!!
Eddie B.
Eddie B.
03/07/2013 12:00:00 SA
I had an emergency my gas line was not up to code and pg&e cut off service and disconnected the meter from the house, i looked on creigs  list  and found allot of plumbers i called two from there and two from the yellow pages,one of them from creig list was Freitas  plumbing Guy from Freitas was the first to respond told me he would be uot by 3pm and was there at 2pm along with two other plumbers .
Guy came in looked around and said what he would do to correct the problem and that he would call me with the numbers by 7pm, He called me @ 6 and told me a number half of what the others were quoting when i asked why he was so low from the others he said it was a fair price for the work that needed to be done,
i gave him the go ahead and the next morning he showed up with his helper and by 3pm the work was done and the pressure test was completed,I called pg&e and they came ou the next day and when the guy from pg&e came out and saw the job that Guy had done he said the whoever the plumber  was that did this work knew what he was doing,pipes were straight hung with the proper straps and he had used quality material.
The meter was replaced and me and my family are now safe and warm in our home,
Guy is a experienced and Knowledgeable person who takes pride in his work,
he is fair in his pricing , he is also a #rd generation plumber
Giz N.
Giz N.
10/19/2016
Guy is very professional, knowledgeable and courteous.  One of my pet peeves about contractors is their inability to be on time.  Guy said exactly when he'd arrive and kept in constant contact if he was running late.  He fixed the pilot light assembly on my water heater and no more cold showers for my family.  I'd definitely use him again!
Ashley K.
Ashley K.
10/12/2021 12:00:00 SA
This company fixed a leaky pipe in my home. The rate was fair and the work was done fast. The technicians were very friendly and did a great job. I would definitely use this company again. They are the BEST.
Frances M.
Frances M.
9/20/2017
Gabriel (Guy) is responsive, knowledgeable, fast, efficient and professional.  Highly recommended.
Miguel L.
Miguel L.
8/22/2018
I didn't go with them in the end but they responded quickly and they were available almost right away.
Michael S.
Michael S.
6/13/2021
I contacted this business for leaky shower  head due to cartridge and handle needing to be replaced. I was giving and online quote and when the service man came he gave about $30 higher. He honored my online quote with no problem. He had to get the part from
ACE and after installation it ran better than before. I had a non plumber install and didn't know He did a horrible job and installed handle backwards.  My shower works like the way it was meant to and plumber mentioned he increases shower pressure which I needed. If I had other plumbing problems, i would call in this business again
Nan L.
Nan L.
09/08/2020 12:00:00 SA
The business owner is quick in response, dedicated to helping out, knowledgeable and patient. The price provided is also great. Highly recommended!
Brenda L.
Brenda L.
11/11/2014 12:00:00 SA
We had to replace two faucets in order to install a new washing machine. The faucets were so badly rusted that they had to be cut off.   Guy arrived on time, was prepared to handle a job that was more complicated than originally thought, and completed the task in a reasonable amount of time. My husband and I were both very pleased with the results.  We will definitely recommend Guy to others and use his services again.
Nadine L.
Nadine L.
12/04/2020 12:00:00 SA
They did an amazing job installing my water heater!  The price Guy provided me was really awesome for a commercial water heater. Anthony and Kai came here on time, was fast and efficient.  They cleaned up after themselves and hauled the old one away.  They were extremely pleasant, helpful and very clean. They even taught me how to light the pilot light, what to look for and provided me information on the warranty.  Everything they put in was new.  

I highly recommend Freitas Plumbing and Water Heaters.
Greta B.
Greta B.
3/21/2013
Guy saved the day!  
The plumbing in our newly renovated bathroom was not working correctly.  The water in our shower was backing up two inches deep, and water appeared to be coming from the toilet and settling under the floor tiles.  We obviously had a backed up sewage line.  Thinking that was the only problem, we contacted a plumber we had used before and liked.  He was shocked at how bad the plumbing/pipes had been installed under the bathroom.  Although we had selected a reputable bath contractor, they had NOT done a proper installation.  A couple of their workmen had been fired early into the job.  The bath contractor wanted to make the job right, and instead of using my plumber, he wanted to send Guy to take a look and fix anything that was not right.
Guy came in and immediately located where the stoppage in the sewage line was and snaked it clear.  Then he spent two days under the bathroom redoing the pipes, etc.  He was knowledgeable, professional and takes pride in doing a good job the first time for his customers.  Since our bathroom contractor paid Guy, I can't comment on his prices, but I feel he would charge a fair price.  I highly recommend Guy.
Jocelyn A.
Jocelyn A.
03/09/2019 12:00:00 SA
This review is a bit overdue but better late than never.  A few years ago, one of the main pipes in my townhouse broke and flooded my living, dining, laundry and hall area.  I emailed Guy and he came out on his next available appointment to assess what was going on.  He recommended that I should re-pipe my entire home because the then current pipes were underground and while he could replace the section that broke, it could happen again in another section.  He also explained why it would be best to re-pipe and run the lines above ground.  He took the time to also detail out what exactly he was going to be doing and an estimate as to how long.  His price quote was a good amount but still less than the HOA recommended plumbing company and with way better quality and service.  Guy and his apprentice did a great job and finished a little earlier than the estimated timeline.  He is very knowledgeable and meticulous, which definitely showed in the quality of his work and service.  Thanks Guy!
Dominic M.
Dominic M.
6/28/2014
Guy was great. I had an annoying smell coming from a bathroom drain. Two other plumbers not only didn't smell it, but couldn't fix it. They suggested all sorts of complicated and expensive theories, like a possible venting problem, which they couldn't solve.

I ended up trying Freitas Plumbing almost by accident. What impressed me was Guy's attitude: he's a design/build plumber, he's totally confident he can fix anything no matter how hard or easy.

He showed up and immediately smelled the issue. He ruled out venting issues and taught me some good tricks, then identified the issue was with the overflow drain. He cleaned it out expertly and taught me what to do next time.
Vaneesh K.
Vaneesh K.
12/01/2020 12:00:00 SA
Very safely and cleanly handled our drain cleaning, quoted price was what they charged and  the team completed the drain cleaning without issue.  Would definitely work with them again.
Bryan L.
Bryan L.
06/08/2015 12:00:00 SA
My shower pan backed up on the first floor and I needed a plumber.  I haven't use this shower for a while until a few weeks ago.  This should be a easy fix, I think. I called two plumbers based on Yelp's review.  The first one said  $165 and the second one (Freitas plumbing...) said $100 after Yelp discount and they are located in Fremont.  Gabriel came and spent about 70 minutes to get it fixed.  He said usually he took about 20-30 minutes. I thought he may charge extra because of over an hour job.  But he still charge me $100.  Thanks Gabriel for his excellent service!  I sure will call him if I need a plumber in the future.
Tim L.
Tim L.
5/24/2016
I shot out 4 requests for quotes on Yelp Sunday evening. By Monday morning I had 4 responses (pretty cool feature). Guy was the first person to commit to come over and give me a quote to replace my crappy Takagi tankless water heater. He checked it out, made some calls, and gave me a quote within 15-20 minutes. He started work an hour later, and before the Sharks game started I had a working water heater.

He was fast, communicative, wasn't pushy, and he stuck to his word, getting everything complete before the day was over. He and his apprentice did a great job and left the work area as clean as when they started. I'll definitely be keeping his card handy.
Jigish M.
Jigish M.
3/21/2017
Very professional and quality work. Our water heater stopped working and they were quick to find out the cause and fix it within 48 hours. I would recommend them to anyone looking for a good plumbing/water heating company
Jen H.
Jen H.
8/23/2018
Anthony showed up on time and was very courteous.  Provided a quote and accurately estimated the time needed for repairs and replacements.  

They are real plumbers and not handyman.
Meilan O.
Meilan O.
4/22/2019
Guy and Anthony did our whole house repipe on schedule and professionally. Would recommend Freitas to our local friends and neighbors.
De S.
De S.
11/23/2019
One might not think of an experience with a plumber to be pleasant, but that's exactly the word I'd use. I had a roughed-in upstairs bathroom that needed to have a toilet and vanity installed, along with all the pipes, flanges, and hookups handled. Anthony showed up on time and explained everything that needed to be done. He worked efficiently and professionally. The one trait that stood out from all other workmen with whom I've ever dealt is how polite and respectful Anthony was.
It's sometimes difficult to find a good plumber, but I've found one at last.
The price quoted was the price that I paid.
George Y.
George Y.
07/01/2020 12:00:00 SA
Gabriel has done a good job for me.    When he is on it, he wants to finish it no matter how hard it is.  His charge is also reasonable.
Bella G.
Bella G.
09/02/2022 12:00:00 SA
*Buyer beware*
As a business owner you should take accountability for the mistake you or your teams have made or have the decency to have a conversation to find out the truth.  Rather than hide behind messages and not return phone calls.  Their work says guaranteed for 1 year and I've tried to reach out less than a month afterwards just to receive such rude behavior and brushed off.

You did not complete the pre soak and flush as it clearly states in the scope of work and you are blaming me for that.  I thought you are the professionals, which is why I hired you.  Why would you think that we would complete any of the installation process if I hired you to do it??

Attached is proof saying you would complete the soak and return to perform flush also clearly stating your work is guaranteed for 1 year.  

I contacted you to give you the opportunity to make things right.    It is very clear that you don't care about your customers just money.
Celia M.
Celia M.
4/30/2018
The owner answered me quickly and professionally. They were on time and fast. And the price was affordable. I would definitely call them again if I need something.
Gene E.
Gene E.
1/26/2013
I have been searching for a plumber for a week to fix  a blocked garbage disposal drain. Problem is the house is a rental and occupied by a tenant. Most plumbers do not want to quote a flat rate for fixing a drain, usually they quote by the hour and that made me uncomfortable, because that is like giving away a blank check. They could send me a bill for any amount, since I am not there, I would not know how many hours it really took.

I was referred to Freitas Plumbing by another plumber I found on Yelp, who told me that he does not service my area, but recommended that I contact Freitas Plumbing. I sent Freitas Plumbing an email and asked for a quote for a blocked garbage disposal drain. He quickly responded If it is just a clog in p trap or if u have clean out for sink only $95 if I have to snake from inside house price may go up to $110.

As it was a fixed rate, I gave him the contact info for my tenant. A day later, I got a bill for $110! Contacted my tenant and was told that the drain is now working properly. Further He seemed like a nice guy. Cleaned up after himself.

I am very happy and will certainly contact them if I have another drain problem.

If you need an email address for them, like I did, you can find it on the BBB website. They respond promptly.
Vikki W.
Vikki W.
10/23/2021
OH MY GOSH, FREITAS PLUMBING and WATER HEATER COMPANY IS AMAZING!!!
My first email I had was with Gabriel, the owner. Very very nice on email, and I'm sure he's nice in person. Two days later, we had Anthony and Kai to come to our home, They were phenomenal! I can't believe what incredible people work for Freitas Plumbing Water Heater. Anthony and Kai installed 3 toilets, The toilets were completed in a little under two hours. Anthony and Kai both picked up all of their mess, which wasn't very much at all, hauled off the old toilets  boxes they came in and any debris that was here from the job. The new toilets work genuinely perfect! I think if you need a job, large or small, Freitas Plumbing and Water Heater Company is the ticket. Anthony and Kai were so professional little joking here and there it was awesome I feel like family was in my house!!! If you need Any plumbing or water heaters give them a call I promise you, you won't be disappointed! Thank you Anthony and Kai for the most incredible job if I could give you 10+ stars I would. Take good care stay safe. Thank you thank you thank you 1000 times thank you.
Alex B.
Alex B.
4/23/2022
They are good at what they do, but, I feel they are overcharging for their service. I was charged $850 to change my water heater stand and set my water heater to code.
uday s.
uday s.
02/01/2017 12:00:00 SA
This review was long pending. GUY worked on a leak in november 2016 from my upstairs bathtub with short notice.We had to peel of ceiling , cut the wall behind the shower , stop leak. Treat the mold, fix the leak when tub overflows .. yeah ..all sorts of stuff. Good thing is ..guy explained to me what was the issue , where it is and how he is going to fix it.Bigger issue than i expected , but i feel good it is fixed for good. He also has good contacts for sheetrock fixing and mold removal.  We called him for another issue with downstairs bathroom , again responded quickly and showed up on time and fixed it.
Greg B.
Greg B.
04/07/2022 12:00:00 SA
Very responsive and affordable! I've used their services twice and very pleased! I would recommend Freitas Plumbing.
Mike M.
Mike M.
5/30/2016
Guy ran a gas line to an in-law unit and gave me the best price out there I really appreciate it.
Shiva Y.
Shiva Y.
5/19/2016
Recently our water heater had a problem and pilot light wouldn't stay lit.  Furthermore, this happened during the weekend :(.  I yelped and contacted Gabriel from Freitas Plumbing. He was prompt and provided clarifications to questions that I had.  The pilot assembly was not available either at HD or Lowes but water heater was still under warranty.  I made arrangements for the manufacturer to ship the parts asap and we had the parts by Tuesday morning.
Gabriel arrived, almost on time :), and explained what is involved, how long it may take and have the new assembly in place within 45 mins.  He was helpful throughout and provided other related information on other types of water heaters (tankless, electric), brands, etc, if I ever have to replace the current one.
Mike G.
Mike G.
02/01/2016 12:00:00 SA
the best plumber i ever had , very professional, hard working and most importantly gets the job done, and done right i called freitas plumbing to come fix what mr plumber could not do,
Juan E.
Juan E.
07/04/2021 12:00:00 SA
Gabe Freitas provided the estimate information I needed on the water heater replacement at our home over a weekend. He and I communicated throughout the process. Anthony and Kai came in on Monday and installed the new water heater. Both young men process a strong work ethnic which I admire. Anthony and Kai responded to my questions. The city inspection was completed on Thursday. The work provided was professional, good value, reliable and timely.  I'm grateful and appreciative of the service provided by Frietas Plumbing and Water Heaters.
Sree D.
Sree D.
10/22/2019
great service. No bullshit, straight quotes. Accomadated my emergency situation well. I lost a tool they gave me after installing a new disposal and ended up paying an additional 125 for the second visit which was a bummer. Felt like they could have quoted less after I paid 300 for the new disposal the first time just a week before. But hey , time is money for everyone! I bite the bullet.
Michael C.
Michael C.
04/05/2022 12:00:00 SA
I have not EVER had such a quick and professional response to a non emergency job. Freitas Plumbing was spot on and did the job thoroughly. I know I watched. They're rate was very reasonable and I will not hesitate to call them for any plumbing issue. Job we'll done!
Cindi T.
Cindi T.
03/01/2016 12:00:00 SA
Replaced water heater with short notice. Was very responsive, updated a very old configuration. Also looked at a different plumbing issue for no charge. Would definitely call them again!
Nate R.
Nate R.
1/22/2022
Responds quickly on yelp and was able to provide a quote for changing a garbage disposal unit. When the project was actually a lower cost, they offered to give me back some money. I appreciate the honesty. The project was very time efficient and they finished quickly and made sure everything worked well before leaving. Also has a 1 year warranty on the new garbage disposal unit.
Belinda M.
Belinda M.
7/22/2020
These gentleman were excellent.  They were prompt, knowledgeable, tidy and resonable.    I highly recommend them for your water heater needs.  Guy aand his son were very polite amd friendly.  I wont hesitate to recommend them.
Rachel P.
Rachel P.
03/10/2017 12:00:00 SA
I called Guy and got a very reasonable estimate for a plumbing job. He arrived right on time the same day that I called for an estimate. The work was completed efficiently and he explained the process of the repair and how he would be improving upon the original installation. Quality work, reasonably priced.
Jerry A.
Jerry A.
2/24/2017
While I have no complaints about the actual work that was done (Installing a new garbage disposal) I do have complaints about the process that led to a much higher charge than I was quoted. i scheduled a day to have a new garbage disposal installed and was quoted a price of $275 for a replacement. ($350 if any pipe changes were needed) I then asked about which model disposal they would be using and was told it is the Badger 5 Insinkerator. I did some online research and was not pleased with the reviews I found for that model. I then asked if they had a different model to install and was told that is what they carry on their trucks and if I wanted a special one, it would cost more or I could go buy one myself. I asked what the price would be for installation if I were to purchase one myself and was told $175. I was happy with that price, so I went out and purchased a disposal from Sears. The gentleman came to my house (an hour late from the Between 8:30 and 9:30 am window that was promised) and installed the disposal. (he did have to leave to go to Orchard Supply to purchase a power cord, since it was not included in the box with the new disposal) When he finished, he produced an invoice for $318! He THEN told me that since this was not the normal disposal that they install, it was bigger and more difficult to install, resulting in the additional charges. That, along with the purchase of the power cord resulted in an additional $150 charge?? I was not told about this being a model that was more difficult to install when I asked for an installation quote, nor was I told it would be more BEFORE he actually installed it when he saw what model it was. I also was not made aware that there would be a 3% additional fee for using a credit card to make the payment at any time, until it was time to pay for the services. Again - the installation was done cleanly and the disposal works great - I'm just upset at the additional charges that were never communicated until the work was completed.
Sarah B.
Sarah B.
06/11/2021 12:00:00 SA
These guys are great! I was able to get a quote over Yelp messenger and send them pictures of a broken waste water pipe under my house. We worked out the time, they came and did it. They completed the job two days ago and already the house smells so much better. This is my second time working with them (first time was a broken spigot on the side of the house) and they're very professional and do good work for a reasonable price. I would hire them again, no question!
Kat1632 X.
Kat1632 X.
12/06/2017 12:00:00 SA
Freitas Plumbing is my new go-to!  I needed a new hot water heater, Guy explained everything to me over the phone, assured me all city requirements would be met, and gave me a competitive estimate.  Anthony showed up on time, was extremely courteous and explained everything to me as it was happening.  He even came back out a few days later when I had a problem with the hot water in my washer and I thought it was related to the new hot water heater; it wasn't, but he could not have been more friendly and helpful.  No charge for the second visit by the way.  Love these guys and they will have all my plumbing business from now on.
Lawrence L.
Lawrence L.
10/04/2020 12:00:00 SA
They ran a little behind, but they were busy so I understood. Though when he arrived, he had a mask on and was very courteous and replaced our garbage disposer quickly and also cleared out our P-trap as something was stuck inside. Overall great service and would use again.
Ritche C.
Ritche C.
11/30/2021
Fast response and reasonable pricing. They were able to accommodate our service request to replace a leaky water heater that happened over the weekend. They responded to my yelp request and was able to book first thing Monday morning.

The team showed up on time and were ready to get to work.  They quickly replaced the water heater bringing it up to code. They did a great job in cleaning up after the job was completed.  Job well done
Joel P.
Joel P.
6/19/2017
Their job is a work of art.  I have a very old water heater (mobile home) that needed to be replaced.  Anthony was in the area and passed by and told me that Guys is going to contact me for the estimates.  I received the estimate and was told they can do the job the following day if I am available!  I didn't waste time and confirmed the schedule.

This is one of those contract job that I am super content of the result.  They are really proud of their work to the details, no shortcut even if it cost them more time.  They love what they're doing!

I'll definitely going to call Guy when it's time to re-pipe the whole house.  Thanks!
Richard H.
Richard H.
8/25/2020
Anthony, came in had masks and boot covers on, quick and efficient. Identified the problem/leak and provided multiple suggestions on how to fix it. Outstanding service.
Susanne S.
Susanne S.
1/28/2021
I highly recommend Freitas Plumbing.  Anthony and Kia did a great job and were very friendly, clean and kept me apprised of everything that needed to be done. They gave us a great deal and got the job done in one day. I can not tell you how much I appreciated their service. We will be using them again when the need arises. Thank you guys you are AWESOME!
Yu I.
Yu I.
03/05/2021 12:00:00 SA
Fast, efficient, and on-time!  What more could you ask for?  Call these guys for all your plumbing needs.  Oh, and flexible schedule and hours too!  Can't be beat!
corina h.
corina h.
5/27/2016
I woke up Monday morning to no hot water, even though our water heater is only 3 years old!  After unsuccessfully trying to relight the pilot light multiple times, I looked to Yelp and gave Freitas Plumbing a call.  Guy was very helpful, assessed the possible issue over the phone, and called me back 10 minutes later that he could get the part.  A couple hours later he and his apprentice were at my house, fixed the water heater, cleaned up after themselves, and was out the door before noon.  I won't say the repair was cheap, but in line with every other plumbing repair I have needed.  But I did appreciate his flexibility, timeliness and good customer service.  He also made a point to check in with me the next day to make sure everything was working.  Thanks Guy for the great service!
Deeann C.
Deeann C.
6/23/2020
Great service and quick response time. We had our water heater break and they arrived quickly to our home to assess. They took care of everything  from purchasing water heater, installing new parts, making sure everything was up to code and all within a short amount of time. Can't say enough about this family owned business!

To write a review, you must login first.

Similar Items

Delost Paul Plmbng Contr

Delost Paul Plmbng Contr

Weaver and Associates Drainage Systems

Weaver and Associates Drainage Systems

Ultra Plumbing

Ultra Plumbing

CS Sewer Drain and Plumbing

CS Sewer Drain and Plumbing



Call Us Now

Hours


Mon 8:00 AM - 5:00 PM

Tue 8:00 AM - 5:00 PM

Wed 8:00 AM - 5:00 PM

Thu 8:00 AM - 5:00 PM

Fri 8:00 AM - 5:00 PM

Sat Closed

Sun Closed

Location

CS Sewer Drain and Plumbing location

Manager

Admin
phoneCALL US NOW!