Marisol F.

10/18/2014

Great Service, we're so happy to finally find a honest plumbing guy. Super Feliz com su trabajo, son honestos , y no sobre cargan el
Precio. Los recomiendo!

Pete A.

2/23/2021

I have been using Bert for a few years now. The first time I called him was early in the morning when I found my house flooded. He came immediately and researched the mystery source until he found it. This was a major repair that his crew finished in record time while still seeing to his other appointments. He and his crews are always prompt and professional. His prices are reasonable and they always leave the work area clean. Our whole neighborhood uses him now. Since COVID came, they always wear masks and gloves And keep a safe distance. My favorite part of his service, is his easy demeanor and great sense of humor .

David H.

10/09/2016 12:00:00 SA

Replaced the main line from the street to the house. Reasonably priced, professional, knowledgeable about what needed to be done, conscientious with the details such as locating utilities and wires underground, went above and beyond what was expected and left the place neat and clean. I highly recommend First Option.

Shana B.

04/07/2021 12:00:00 SA

We had a backed up toilet since the weekend. My husband had worked on it a few days and finally gave in and we called Bert at First Option. He came out within 30 mins and the toilet was fixed. My husband forgot to mention the discount shown on Yelp but it was already included in the bill.

Great service, reasonably priced. We will be calling again for other plumbing requirements for sure! Thanks Bert!

Rhonda D.

7/14/2023

I just had my first experience with First Option Plumbing today. I wakened to just lukewarm water in the shower. As I don't have a plumber, I decided to give them a call after reading great reviews about Bert, the owner and his employees work. My water heater was 12 years old and I learned awhile back I may have to buy one soon. Bert relit the pilot but shared with me he wasn't sure how long I would have hot water and this pilot went out just a few months ago as well. They installed it for a very reasonable price and all in one afternoon. I had been given (2) other quotes this last year and both were much higher than First Option Plumbing. Also, I got a quality water heater (Bradford - which is the same brand they replaced) and not one from Home Depot or Lowe's. I highly recommend this company and they will be my go-to plumbing company with other future plumbing needs that will arise.

Rhonda Domeno

Onus O.

3/20/2016

We had an emergency plumbing issue with our outside valve and didn't have water for an evening. The technician came out bright and early at 6:45 the next morning. His pricing was fair and he was very trustworthy. He asked my husband to send him pictures so he knew the problem before coming to our home. It was such a painless experience! Highly recommend him!

Krystle D.

6/23/2022

I had a clogged shower drain and needed maintenance on my water heater that has been knocking. I spoke with Bert and was first asked if they are just looking at it or doing the job. I asked what it would roughly cost and was told he'd have it scheduled to check it out. The day of the guys arrived earlier than expected with no phone call prior. Quite irritating but let it go, I asked if they were going to look at it first then give me a quote and said no were here to do the job. Umm ok, and how much?? $300.00. Seemed quite high to me but they were here and I needed it fixed and was done with this knocking issue. The same night I took a shower and within 30 seconds the water was rising again and the water heater was knocking. I called the next morning to have someone back out and asked about the water heater which I was then told the knocking won't go away because of calcium deposits built up and the nozzle on there is to small to drain out. What? Basically they where done with it.
They came again to fix the clogging and took a picture of the water heater for when a replacement is needed. To me this was a waste of time and money. Very unsatisfied.

Brian L.

1/17/2020

We sprung a leak at 6pm on a Wednesday night and I found First Option plumbing on Yelp. They came out in less than 20 minutes to plug the leak while a new part was ordered. They did a great job on the repair at a reasonable price. Highly recommend them.

Rody A.

3/14/2018

This is a really good crew here. Jesus, Edgar and Victor were very polite, considerate with a can do attitude. I had a major problem with water accumulating in my backyard and after 3 estimates these guys though were not the cheapest, but Jesus seemed to know what he was talking about and I felt that he was an honest guy. After 3 days of hard work they finished the french pipes, installed a sump pit and pump, as well as replaced all surface drains. They also changed the main water pressure regulator. They worked literally under the rain to finish the job and kept their promise.
The owner Bert showed up daily to make sure everything is being done right...I will definitely use this company again. Thanks again!

Rosalie E.

07/10/2020 12:00:00 SA

On time and honest plumber. You call and you get a reponse right away.

Thomas A.

1/20/2023

They were responsive and professional. Repaired a toilet and fixed an outdoor BBQ gas issue quickly. Very knowledgeable.

Carlos R.

02/11/2017 12:00:00 SA

Installed new kitchen sink. Works and looks great. I do not know what I should have expected to pay so I cannot comment on value.
They also made adjustments to the toilet. The handle was sticking. However now we have to hold it down. But they did not charge us for it. I personally messed with it many times and it was alternating between sticking and needing to be held down.

Sandra R.

8/21/2023

First option plumbing is great. We use their services all the time. They are very dependable, professional, respectful and they do quality work. I highly recommend them for all your plumbing needs.

Mike D.

4/15/2015

I currently live in the Fullerton area and we had been having a major leak on one of our outside broken pipes. My three roommates and I had been freaking out about it not knowing what to do, since money is tight. We then got in touch with First Option Plumbing Inc. and within the day we had our plumbing specialist Daniel Meyer on sight and ready to help. He provided us with great knowledge and even better service while being super friendly. His kind gestures and good sense of humor made the experience that much more enjoyable. When it came down to the pricing he really worked with us and gave us a fair and honest price. If you're anywhere in the Orange County area I would HIGHLY recommend First Option Plumbing Inc. for any plumbing issue of any kind.

Tanya D.

7/26/2021

Excellent all around and I've needed their help 4 times in the past few years. Always prompt, clean, reliable, trustworthy. A true 5 star business!

John H.

10/01/2018 12:00:00 SA

best plumber around , no headaches just gets it done , friendly reliable and great work what more can you ask for !!

Alice Y.

9/30/2015

Bert come out to clear 2 drains in our yard which were blocked by dirt and tree roots. He is very detail and patient. Super friendly! Highly recommended. We won't have to worry about flooding in our yard during the raining season.

Malhar S.

2/24/2022

I found First Option Plumbing on Yelp and spoke with Bert regarding rerouting pipes for water filter install at my parents' home. Bert was extremely professional and understood the job. I was able to exchange pictures of what needed to be done and agree on price time. His crew Armando, Jesus, and John arrived promptly and finished the work as planned. They were very knowledgeable and paid utmost attention to the details. Thanks.

Charles W.

8/21/2020

Great company. They have done several jobs for me in the past. They are very professional. I had a water leak emergency, I called Bert the owner and told him my problem, he had 2 men at my house in 30 minutes. They repaired it in about 2 1/2 hrs. I couldn't be happier
I would never call anyone else.

Thomas M.

01/08/2017 12:00:00 SA

Great service! I called explaining my situation after I replaced a shut of valve under my sink. I called and he offered to teach me how to read my water meter to determine if there are any leaks. I was able to read it and no leaks! I will definitely call him again if ever I have a plumbing job! Very honest and highly recommend!

P B.

12/04/2018 12:00:00 SA

I have used their services twice now. Very professional, timely, great quality of work and reasonable prices. Highly recommend.

Peggy C.

02/01/2022 12:00:00 SA

Last week 1/21/2022 there was water dripping from my kitchen ceiling which created a bubble at another site. The water was from bathroom upstairs But its floor was dry. it was Friday past 4:40PM. I called First Option after I read all good reviews, Bert answered my call. He did not have Resources untill next Tuesday. But after hearing me he tried his best to find people to work on the issue . Bert is so nice that I really appreciate.

jesus came after 5PM, he is so patient and nice, find it was O ring loose and main blockage that caused leaking down to ceiling. He used snake cleared the blockage, and finished at 8 PM. The cost was reasonable. after a week the condition has been good.

This was an emergency and Bert really kindly helped me. Jesus worked hard and with knowledge. They deserve 5 star and this is a great plumber I will use next time.

Harini S.

4/19/2017

First Option is the best option. We always call Bert for every plumbing issues in our house. He is the best plumber and does an awesome job. He is prompt in replying and always available. He installed our water filter and softener systems. I would highly recommend him for all your plumbing needs.

Kim G.

12/12/2022 12:00:00 SA

Bert and his team at First Option Pluming are immediate to respond, friendly, personable and most importantly knowledgeable. I have used them for over 10 years and I am always more than pleased. I highly recommend this company to everyone!

Laurie D.

9/27/2019

I was very happy with the Job that the guys did! Very clean, neat and knowledgeable. I would definitely recommend!

P A.

02/08/2019 12:00:00 SA

I called the owner Bert because my hot water heater went out. He had someone at my house within a hour/ it was fixed within a hour. Very fast and professional work. Sorry I couldn't give them 10 stars

Shawnee A.

03/01/2018 12:00:00 SA

Called late for a non-emergent situation and they came out! So happy to get my garbage disposal fixed by Danny, a professional Plummer who clearly knows his trade! Thanks Bert and Danny for making it happen on a dime! You've got a Customer for life! Straightforward honest business!

Bob A.

09/09/2019 12:00:00 SA

Hands down the best plumbing service out there!!! This is the 2nd time I have worked with First Option and once again I was blown away with the excellent service and prompt response from First Option. Both of my situations were last minute borderline emergency situations. I got the run around from several other contractors/plumbers. First Option came out and looked at my problem right away and amazingly they took care of it the same day. I had an outdoor leak under a sports court that nobody could help me with. I had a handyman, a gardener, a leek detection specialist all come out to help, and nobody could fix the issue.

Thank-you!

I highly recommend First Option!!

J M.

04/08/2020 12:00:00 SA

By far the most professional, knowledgeable and thorough company I have ever dealt with. I would strongly recommend and encourage anyone to contact First Option Plumbing for any plumbing needs.

We bought our house a few years ago and the city main has given us issues from day one. A total of 5 plumbing companies and a city of Anaheim plumber have tried to identify and fix the issues with our main line. However, it wasn't until I called First Option Plumbing that the issue was actually identified and fixed. They've gained a client and advocate for life.

Thanks Bert for running such a great company!

Estela C.

12/11/2020 12:00:00 SA

My tankless water heater was acting up and after calling a few plumbers (none worked on tankless heaters) one referred me to First Option Plumbing. I left a message and Bert called back right away. He was very nice and professional over the phone and scheduled an appointment for the next day. Bert showed up early. He wore a mask the whole time. My tank was almost 15 years old and never serviced so we ended up getting a new tank installed by Bert who was able to come the next day and do it. Reasonable prices, good clean work, and professional attitude will have me calling Bert when our other tank needs replacement. Highly recommend.

Barbara B.

07/09/2019 12:00:00 SA

I called around 7:15 am and George was out here within a hour. I call Burt and his team whenever I have a plumbing issue. They are friendly, efficient and leave the area very clean. Please call them for excellent service!!

Matt B.

9/29/2018

First Option saved the day for us. A different company tried to rip us off. First Option came in and gave us a different plan of attack to fix our issue. Saved us $4300. First Option is fair and honest and will be our go to moving forward for any plumbing issues.

Linda P.

08/05/2016 12:00:00 SA

After First American Home Warranty sent out someone who couldn't fix our problem, I called First Option and they were out within two hours and fixed the problem. The price was reasonable compared to other plumbers and they completed the job in record time. I would call them again if I had a plumbing problem.

Mark E.

5/21/2018

First Option Plumbing provides outstanding service every time. We had multiple in the wall leaks and a slab leak at our last house. Bert and his team completely repiped the entire house with PEX piping. They arrived and finished on time. Very respectful of our home. Covered all furniture and wore booties. Unfortunately we moved and had a slab leak at the new property. We called Bert in the morning and he was there that afternoon to cut and cap it so we can have water in the house. He came back two days later and installed PEX again. Thanks Bert! Great job. I highly recommend First Option Plumbing and I usually don't write reviews.

Mark E.

Barbara K.

2/15/2016

Hiring a plumber in Orange County, California, can be very tricky. First Option Plumbing is the only plumber (there have been several in my home) that actually, permanently fixed our issue, but sent a polite, efficient person to get it done. I will not be calling anyone other than them, in the future.

Steve J.

10/19/2018

Jesus and Edgar were excellent, they worked great as a team, very detail oriented. They made sure it was 100% repaired before leaving. Thank's you guys.

Alyson L.

12/27/2020

Bert and his crew are just the best! We've needed their services on several occasions- always very quick to respond and work is high quality. They take great precautions and wear masks, and treat our home with care!

Jason B.

1/25/2019

Sir Bert is a heaven sent professional plumber and Jesus was great, knowledgeable, and professional... I know its very difficult to find a trustworthy plumber around the area... but Sir Bert and his team are amazing...If any of you guys have a question regarding my post... please feel free to call me... (714) 269-2440 and I will tell you how amazing he is and his team....

Laurel B.

4/25/2019

Bert is the best. Have used this company for several minor jobs. They show up when they say they will and the job gets done very well.
Water heater died and Bert said he's be out to fix. And he did. Within a few hours new unit istalled with upgraded flex pipes and earthquake strapping. This is the company I will use for any future plumbing needs and I recommend them highly!

B P.

02/07/2023 12:00:00 SA

Easy to schedule appointment with Bert to fix clogged bathtub. Work was done thoroughly. George and Thomas are polite and fixed the problem. Looking forward to see their quote to install a vanity sink and will post review in that as well

Melissa J.

07/06/2016 12:00:00 SA

While at work on the 4th of July, my husband called to tell me a pipe under the sink had ruptured and water was everywhere. Bert came over and took care of it within a day. He was fast,professional and took my barking chihuahua in stride. The original piping to our disposal was put in too taught and it finally gave way and cracked. This time Bert took the time to make sure it had a joint system in place so this would not be a problem again. Will definitely call them for our next plumbing need!

Tony L.

12/27/2018

Jesus Rojas from First Option came on time to repair a leak that came down from the 2nd floor bathroom to our family room. The estimate was free and the price was very reasonable. Jesus found the leak and explained the problem. Luckily, we got the slow leak repaired in a timely manner, and the water damage was minimal. Thank you Jesus for your time and efficient workmanship !

Kenneth W.

8/26/2022

Armando Reyes did a fantastic job today. He cleared a kitchen sink clog in 5 minutes whereas another company could not clear the clog after trying for 30 minutes. The other plumbing company wanted $10,000 to reroute the line. Armando saved us $10,000. We are grateful!

Valerie M.

10/20/2018

Highly recommend! Honest and friendly service too. Very responsive to all my questions prior to coming out. We will definitely use them again.

Jeremy B.

11/29/2019

Called Burt at 10am and he had George and Edgar out there right after lunch. Fixed the issue within an hour and gave me someone helpful tips on how to prevent the clog in the future. Will be calling Burt again when needed. Great service wand technicians.

Denise M.

7/23/2020

Once again Bert saves the day! Saturday morning heard water running under the house or in the wall. Called First Option right away. Bert advised to turn off water main and he would be there soon. He did a very thorough job of figuring out the problem. Found leaking pipe in the wall and fixed it. We have had Bert's help many times and will continue to call him for all our plumbing needs. Bert's prices are fair and his work is impeccable! Thank you!

Bert and his son Adrian save the day again! My husbands brother and his wife are moving to Texas. The movers damaged the water valve behind their refrigerator. We needed it repaired same day. Bert made time to stop by and fixed it fast and fixed it right! For all your plumbing needs always call Bert first! Thank you

Well yesterday we had a leak. And once again First Option came and did a terrific

Bert shares much knowledge today. We are having a strange whistling noise when water is run. Bert stopped by for a house call and now we have theories to go on. We did some testing and of course the sound did not appear when Bert was here. But he has knowledge and experience and he showed me some possibilities. I think his theory is correct. He told me if not to record the sound on my phones video and send it to him for further investigation! I love Bert and will continue to call him whenever plumbing issues arise. He is the best. By the way he also does whole house filtration and as soon as we are ready for that he will be called in again! You can't go wrong with Bert and his crew!

Sharon P.

7/27/2022

We had a few plumbing jobs to get done. Armando was right on time And very polite. He listened to what I needed done and kept me updated on everything he did. He is such an asset to this company. He made sure everything was to my satisfaction before he left.. good service is hard to find.. I highly recommend this company and Armando!

Farouk B.

3/15/2021

First option Plumbing should be the first to call. They promptly respond and schedule your service ASAP. They are always on time and send professionals to do the job as best as it could be done and always advise you with your best options.

Jason W.

3/17/2016

Once again First Option Plumbing is the best. I had a leak in my kitchen and they fixed it. I am very satisfied with the work and the people. Always professional and straight forward if you need a plumbing company call First Option always

Larry L.

2/17/2021

No one wants to hear you have a broken drain pipe under your slab but when you do, you want someone who knows how to fix it. Bert came out, assessed the situation by using a camera and told me I had a broken pipe and warned me ahead of time that it could be more than one break once he opened it up. They came out and in one day open a hole through the slab under my stove and had to do a 2nd hole which they did under the refrigerator and replaced about 8 feet of bad pipe. Sent pictures to show the problem and the solution. Unlike other quotes that said they don't do concrete, Bert put the dirt back, cemented the floor and even came back after it was dry and laid the tile. Nice to have one company that did the whole job! Bert cleaned up and was kind enough to do the work and protect the rest of my tile floor. Would definitely recommend him.

Alice K.

4/27/2022

Have been calling 1st Option Plumbing for several different issues. Each time they have been quick to respond and very professional. Today Armando and Johnny replaced 2 bathroom faucets. They arrived early ( yay) and did a great job. They are professional and courteous. 1st Option is my go to plumbing company.

Judy W.

09/03/2022 12:00:00 SA

Contacted First Option online, after hours when our 25+ year old kitchen sink faucet began to leak. Bert responded right away saying he would come by 1st thing in the morning, 7:30. Showed up on time, managed to get into the tight space behind a farm sink, found the leaking connection. Intending to replace the failed connector, he went to the part store only to find it was $100 ! We opted to get a new faucet, which he picked up. He returned to our house a couple hours later, after attending to his scheduled appointment and installed the new faucet. The cabinet under the sink was clean, orderly and the faucet looks good and functions great. This is our second experience with First Option. We appreciate their quick response time, ability to resolve the problems, great interface. They are the First Option on our list for new and repair work.

K N.

2/17/2021

Bert is my go to plumber. I've used Bert a few times in 2020 from leaks in the backyard, re-routing some water from a whole house filter to installing a new tankless water heater. Each time Bert has been responsive, shows up on time and his quality of install/work is awesome. He's efficient and finishes the work in a timely matter. No more leaks in the backyard, my irrigation water line bypasses my whole house water filter and my new tankless water heater is awesome.

Debbie M.

4/18/2020

We needed a plumber to find a leak in our ceiling coming from our upstairs neighbor. Bert came the next morning and fixed the leak and found another one for my neighbor we were very impressed with his service and professionalism
Would recommend and will use him for any other plumbing needs. Fast response. Thank you Bert.

Veronica T.

10/10/2018 12:00:00 SA

I chose FOP because of their great Yelp reviews. I wasn't disappointed. Bert and George arrived to my house before I did and patiently waited for me. They found the problem quickly and went right to work. I was very happy with the outcome and the charge was quite fair. They even gave me a new customer discount I would highly recommend them to anybody looking for an honest hardworking plumber.

Stephanie W.

11/21/2018

I was very impressed when I contacted this company. I had a late Friday discovery of a large leak under my kitchen sink that had apparently been going for a while by the looks of things. First, I called and found out there was no charge for the visit. In asking for an estimate in price ranges before having them come out I described the situation. Instead of giving me a price range he gave a suggestion - check the connection of the hose on my faucet's pull-out spray head. Apparently they occasionally come loose.

That did it! Fast, friendly, free, and I got to get to work on time without having to shut off the sink for the night with kids home. First Option Plumbing definitely earned a future customer. Thank you!

Linda M.

1/24/2017

I've used this company twice, and they are very complete with their work and when they leave all materials and mess is cleared. I highly recommend their services. Burt was very helpful, professional and efficient.

Cathy M.

05/08/2017 12:00:00 SA

This company is great!! The owner Burt was the nicest man. I highly recommend this company for anybody's plumbing issues.

Sheree S.

02/10/2021 12:00:00 SA

Been using their services for years, from shower head leak, plumbing leak, replacing toilet bowl, garbage disposal, tankless water heater...,over many years. Bert and his help are all very pleasant courteous, prompt, and knowledgeable. Highly recommend.

Kathy L.

10/07/2019 12:00:00 SA

We are so pleased with First Option Plumbing that we decided to post our FIRST Yelp review! We phoned Bert this morning and within 3 hours, the leaks were repaired. Today was the third time we used First Option and have been very happy with their professionalism, reasonable prices and quality of work. First Option is our only option for plumbing.

Palak P.

9/30/2018

We have continued to use first option plumbing both at our business and home. They are prompt, honest, and really knowledgeable... and they are priced really reasonably. I highly recommend them!

Mc.c K.

11/28/2016

Would definitely use first option again. Had a slab leak and the plumber my warranty company sent out was extremely unprofessional and incompetent. I then turned to first option. They were fast, professional, and reasonably priced. Would recommend this company as a first option.

Don J.

3/26/2017

So, its Sunday & I was changing out the tub/shower valve in one of our bathrooms. I had done one before and it wasn't easy, but I could do it. NOT THIS ONE. I spent hours & tried everything, but couldn't get the sleeve around the valve out. I was stuck, and had 3 Grandkids one the way to our house. So, I looked up local plumbers, and found First Option with great reviews. I called, and spoke with Bert. He understood the problem, and said he would be here in 45 mins - he was here in less than 30! He had some trouble getting the sleeve out too, but after trying a couple of tools, had it out. He even used the valve I had purchased, but found it leaked too. He had the right one on his truck, and we were up and running in a very short time. After he finished, he answered a couple of other questions & he is going to give an estimate on some other work. First Option did a great job for us & they now in my contacts for when we next need a plumber.

kimberlie e.

5/27/2020

Have a house in escrow and had First option plumbing come out to do a very thorough check of the plumbing. Thankfully everything is good. Bert did notice a corroded pipe next to my water heater that didn't show from the property inspection prior and I am very thankful I found out about it so it can be fixed before leading to a bigger problem. Great pricing along, thorough work and excellent customer service. Will use again!

Kris O.

3/30/2018

Wonderful, professional service! This past week I needed several plumbing issues taken care of and I knew I could count on First Option for a quality job at a fair price. They removed a broken water softener and re-seated two toilets, repairing the flange on one of the toilets. Their prices are reasonable and I can always count on them for a quality job well done

Karen H.

01/07/2022 12:00:00 SA

I would highly recommend First Option Plumbing. I had a new washer delivered and Home Depot wouldn't install it at that time because the water spigots were corroded. I called and Bert talked with me right away and was willing to work with me on when to come out. When George and Thomas came out, they were super nice and completed the job quickly and professionally. Everything worked great and they were the least expensive of the several quotes I got. I would highly recommend them! They are our new plumbers now, for sure!

Eric G.

10/29/2016

Burt was phenomenal. My main clogged at 520 PM on a Saturday, I called Burt 5 minutes later and he was in my door by 6PM. Great guy, fair price and excellent service. Will use him again. In fact already planning on using him to replace a pipe with roots busting into it.

Kristen M.

06/06/2015 12:00:00 SA

First Option Plumbing is amazing!!! We realized our down stairs was flooded at 4am and called them and Bert was here by 4:30am. He was so friendly, even so early in the morning. He made a tough event way more manageable to deal with, explained everything to me and was so knowledgeable. He even called a little while later to make sure the restoration company had showed up. I couldn't be happier with the service! Bert was the best!!!!!

Bryan B.

6/22/2023

This is the third time I'm using Bert and his team from First Option Plumbing to take care of my plumbing needs. My kitchen sink got clogged. Once again they greatly exceeded my expectations. They were here on time, they've done excellent work and now my sink drains properly; communication was excellent and pricing was reasonable especially for such quality work. Thank you so much Bert and team; you're the plumber of my choice. Way to go. Bryan.

Mark C.

01/03/2019 12:00:00 SA

Very prompt, polite, friendly, professional and honest.
Had problem with shower & Bert throughly inspected & replaced it.

Duxluvr 2.

10/15/2015

Just had Bert and his crew out to my house to clear 2 yard drains. 1 was very difficult to clear and the boys were patient and very professional about getting the job done. Both sides of the house are now clear of debris and I am ready for the big rains. I HIGHLY RECOMMEND Bert and his company. Fair price for EXCELLENT PROFESSIONAL service.

Joe O.

01/11/2016 12:00:00 SA

I use yelp all the time but never had a yelp account. I opened an account so I could leave this review. After I discovered I had a major leak where the main water line feeds into my house, I called these guys. It was Sunday afternoon so I figured I would get a voicemail. Nope, they answered and were at my house within 30 mins. Bert showed up and found the leak at the riser near the main line. We thought it was my main line at first and my house has the type of pipe that can't be repaired only replaced. Bert was honest and told me could repair it because it was on the copper riser not the main line. He saved me a couple of thousand dollars!! It is so refreshing dealing with a honest person and we have found our plumber for life! Thank you Bert!

Laura B.

4/24/2020

First option plumbing had helped me out before with my toilet, and this time I needed an estimate for gas piping. It turned out that was required to convert to a gas range was way over my budget, but it was refreshing that First Option didn't charge an estimate fee. Bert is honest, reasonable, and I will always recommend First Option for integrity, reliability, and excellence in service.

Linda C.

4/30/2021

Bert and his crew put in a new gas line to my pool heater. Lots of digging and moving an entire shed. They are so professional on time great clean up. I will call for all plumbing needs in the future. Thank you guys so much!

Kumiko B.

6/18/2017

Called Saturday morning, and Bert came over at noon. He was very nice, quick and professional.

Vicky D.

3/16/2021

It looks like flushable wipes aren't so flushable haha. They had to run the snake 15ft through the main sewer to unclog it and remove the roots. We're very pleased with the professional service.. highly recommend this company. A+++

Jun Y.

4/30/2019

Excellent communication. Bert replied to my initial inquiry promptly, and as the appointed hour has approached, called me to let me know that George will be coming within an hour. Then George himself called me with a more precise ETA so I could meet him at the rental property.

I could tell George was an honest, conscientious worker. The leak was not obvious, but he was able to locate the problem and fix it for a very reasonable fee. I will not hesitate to call them again in the future.

Dave P.

7/23/2015

Very professional,prompt and great work. I highly recommend Bert (owner).
He fixed a gas valve leak issue today for me . Fair price for the job.

Jim S.

4/28/2015

Wow!!!! I found a plumber that did such a good job with my plumbing issue that I am a customer for the long term. Great work for a great price

Thomas G.

12/13/2014

Don't bother looking elsewhere.
First Option Plumbing Inc got the job done well, outside, in the rain, at a reasonable cost.

I am an engineer and I can tell the difference.

I had two different plumbers come by earlier but they could not do the work in the rain and had given estimates that were ridiculous. Many plumbing companies nowadays send junior scouts to lure you in.

Manolo M.

2/28/2015

Product: Positive - First Option Plumbing Inc. provided a good quality product for me. They replaced a valve and supply line which was fairly simple, however the replacement part they used was modern and easier to use.

Price: Positive - The service was reasonably priced given the time constraint. The issue required immediate attention and it would have been very easy for First Option Plumbing Inc. to gouge me on prices, however they did not do that.

Customer experience. Positive - The associates conducted themselves in a professional manner. More importantly, they exhibited cleanliness. I did not have to clean up after they left. They did what they had to do, and allowed me to carry on with my day with minimal interruption.

Sharon V.

02/01/2018 12:00:00 SA

First Option Plumbing came through for us tonight. The gas company detected a leak and we needed a plumber fast. Bert from First Option came right out. He fixed the line for a fair price and we were able to turn our gas back on. Since it was after regular business hours we were very grateful that Bert could fix the problem so quickly. I will definitely call First Option plumbing again.

Michele H.

1/17/2017

I contacted them to replace some very corroded, and leaking, hot and cold water lines to our washing machine. Jesus was great and it was same day service.

Thomas P.

2/17/2021

We called First Option after seeing water dripping from our garage ceiling from the second floor. I was unable to locate the source of the leak. George and an associate showed up quickly. They cut a hole in the drywall and soon located the source of the problem - our laundry pan drain. The price seemed fair and they answered all my questions. They even offered me 10% off as a first-time customer.

Lonnie H.

01/05/2022 12:00:00 SA

First Option Plumbing was able to send out a plumber the same day I called to fix my plumbing and avoid a potential disaster. They sent someone out in less than two hours and were able to fix everything in less than 2 hours! I am so thankful they were able to help me out the same day because if I had waited any more time it could been a plumbing disaster that would have cost so much more money.

Kim L.

03/01/2018 12:00:00 SA

Absolutely THE BEST! I have had enough plumbing repairs/replacement in the past 2 years to be able to write 20 different 5 star reviews for Bert and his team. He is the most knowledgeable and fair-priced service I know. His attention to detail, cleanliness (I'm a bit OCD here, so trust me!), generosity with his time, and quick response time are unparalleled! He will not rest until your job is done right- the first time. After watching him PATIENTLY figure out the nightmare of a shower remodel I had, I am 100% confident that he can solve anyone's plumbing issues. Save yourself A LOT of time, aggravation, and money and call Bert first. You will not be sorry you did!!!

Cindy S.

8/21/2020

Bert and his company has been our plumber of choice for over five years. Not only does he do excellent work but I want to mention the most impressive aspect of Bert and his business - his response time. Anyone who has a plumbing issue knows how important it is to get it fixed right away. Bert goes above and beyond in this respect. I know because when he was recently doing a shower valve replacement which was quite involved, he received many calls and texts from customers. He answered every single call. That's customer service and a high level of professionalism and caring that we appreciate.

Crystal L.

11/17/2021

Bert and his team are the best! We had a pretty big project with replacing our entire plumbing in the house. Bert was super helpful and answered all of our questions and his whole team always made sure everything was done well! They always made sure to clean up before leaving and everything was done extremely well! Will be referring to all our friends and family and would recommend to anyone. Bert is super responsive and easy to work with.

Dave R.

11/01/2022 12:00:00 SA

Great plumber, very responsive, professional and reasonable rates. We use them for all of our plumbing needs and they have never let us down.

Esther D.

1/31/2020

Bert was great! We discovered a big water leak on a Sunday morning and needed someone to come out ASAP. Not many places are open on Sundays. (I tried calling another locally owned, highly-rated 24hr plumbing company who didn't even return my call.) Bert was there in less than 2 hours. He had to figure out the complicated plumbing in the unit, shared walls of a multi-unit, multi-level condo, etc. He had the pipe isolated and capped within a couple hours. He was professional and cleaned up after himself. We would definitely hire Bert and First Option Plumbing again!

Tom S.

4/24/2015

Agree with the other reviews. These guys came out and got the job done with high quality. They didn't just throw together a quick fix, they made sure to clean the pipes to ensure a long lasting repair.
Very happy with the attention to detail on my water main repair at 8:30pm on a Friday night (for a reasonable price)!

Sonal P.

9/27/2016

These guys are the best!......Bert always figures out the problem and tackles it with speed and expertise!.....they replaced my leaking garbage disposal and also checked on other plumbing issues while they were here.....they answered my call at 8pm, after most other plumbing companies have gone home and were able to take care of my problem the very next day!....great service and flexibility.

Kari U.

8/25/2023

Our tankless water heater died after 17 years and after a week of cold showers I contacted several plumbing companies. The first one quoted $89.00 just to come out and give estimate. The second company didn't leave his desk, but quoted me a price over the phone without coming out. I then called First Option Plumbing and Bert was the best. He came out that same day and looked at the job and quoted us the cost of replacement. The new tankless water heater is in and we are very happy with the job!
Thank you Bert for doing business the old fashion way! We recommend your company highly!

Ken P.

11/18/2017

Needed a sewer line snaked on a Saturday. My usual guy was out of town. Looked up on Yelp closest 5 Star plumber. First Option Plumbing was first on the list. Bert squeezed me into his already busy day and within an hour my drain was clear of tree roots. Great service and will be contacting him for my next plumbing need.

Larry K.

8/17/2018

This company was recommended by another business that I really respect, so I checked out their reviews...which were almost too good to be true. But they WERE true..nice people, honest, great service on a small job I had for them, so I absolutely will use them on future projects including an upcoming water heater replacement.

Stephanie S.

11/23/2022

Bert and his team are effective, efficient, reliable and friendly. George explained everything he needed to do and went above and beyond! We will continue to use First Option as our first choice for plumbing issues.

Robert S.

07/09/2021 12:00:00 SA

Plumbers (Jesus) was dispatched a day earlier than originally scheduled (with our OK)! It was a simple job but they did exactly what we asked for. They were neat and cleaned up the area (new valve) on outdoor hose connection.
Very satisfied. This is the 3rd time we have used First Option.

Squire B.

2/24/2023

I called them this morning about a broken water heater. They were here within an hour and accompanied the job in record time. Kudos on a job well done.

Lawrence C.

8/26/2022

I contacted First Option Plumbing to diagnose and fix a bad leak I was having. Bert responded right away via phone/text and was able to send Armando to my house first thing in the morning. Armando was on time, diagnosed the issue immediately, and expertly performed the necessary repairs. He was very courteous and responsive to all my questions. No doubt I will use First Option Plumbing again.

Donna T.

4/29/2017

First Option Plumbing provided excellent service. When I called, I left a message which was returned in less than 30 minutes. Bert arrived 45 minutes later and assess both the water softener and the water heater. He explained clearly what needed to be done, gave me a repair quote for parts and labor, and began working.

Bert was knowledgeable, efficient and neat. After finishing the repairs, he took the time to again explained what had needed repair and how it was done. Everything is working great. The water softener regenerates on a regular schedule and the narrow, broken plastic spout was replaced and water heater flushed!

Teri S.

10/11/2019 12:00:00 SA

George arrived early, diagnosed the issue (leaking toilet ring), and went above and beyond to disinfect the area and get us in touch with a restoration company to check out whatever is growing under the floor. Throughout the process, George was very professional and courteous. Can't thank him enough.

Martha L.

03/03/2023 12:00:00 SA

We asked Bert to install a tankless water heater. He came out to look at the existing tank heater and said he could do the job. We fixed a date and he should up with his crew and started to work. They worked for about 4 1/2hours and cleaned up afterwards. The tankless water heater will ensure we all get a hot shower from now on. Bert and his crew do first rate work . If you ever need a plumber he should be your First Option.

Jenna C.

05/03/2022 12:00:00 SA

Bert was very responsive with an urgent plumbing issue. Armando arrived the next day. We have paid thousands to investigate a reoccurring leak that no one could find the source of. Within 10 minutes Armando recreated a few scenarios that showed water leaking. Fast, friendly, and knowledgable. Will use them again every time and refer to friends. Do not even waste your time calling anyone else. Thanks Bert and Armando for putting a 2 month headache to rest!!

Sonet C.

12/27/2018

Great service. I highly recommend. After speaking with Bert over the phone, he gave me an estimated time frame of when he could be at our house and came right away. Fixed the pinhole leak and am happy with it. He took his time and did not rush anything whatsoever. Overall, great service!

Michelle A.

03/09/2017 12:00:00 SA

Bert and his crew are very professional, reliable, and punctual. We especially appreciated how communicative Bert was explaining everything really well. Highly recommend!

Bev M.

03/09/2016 12:00:00 SA

This plumbing team is the best I've ever encounter. We bought a house and did a remodel over a year ago. Bert and his team did the interior plumbing, bathrooms, complex spa tub, beautiful shower, kitchen, pot filler and an entire house water filtration system. We had several issues with the construction crew and First Option Plumbing was always part of the solution even though they didn't create the problem. They are professional, excellent at their craft, very reasonable on pricing and even helped with ordering and picking up parts so we could make our move in date. I can't thank them enough and a year later it all works terrific! I would highly recommend them for all jobs big and small!

Dena D.

07/01/2019 12:00:00 SA

This is an update as First Option has helped me out of a jam now 4 times. My condo is 55 years old and has many funky issues, especially with the plumbing. I was so lucky to find them. Today my sink was completley clogged- no home remedy worked. I texted F.O. and got a quote right away. I thought it was fair, but thought this would be an easy fix so I checked Home Advisors and a company called and they were close by and under the F.O. quote. They came fast and he snaked it but my freakish pipes were not set up so a snake from the modern era would be helpful. This plumber said I would need to cut a hole and get drain access on the outside wall. He gave me a ballpark of just under 1k. I said I had to think about it, and knew I needed some other quotes.
So I texted and told F.O. what the guy said. Bert (the owner) told me he could swing by and take a look and see what he could do. An hour later my drain was unclogged and F.O. charged me just for the service call. Bert was able to do this without surgery on my pipes.
This is the 3rd time they saved me when others wanted to do much more extensive work. Thanks Bert- I learned my lesson- you are my First Option!

Arjun D.

04/06/2023 12:00:00 SA

Birt and his team are the best. I always use him for my plumbing needs. One of the facuets, he had installed, the sealant had dried out and he came back and fixed it for free.

Chrissy H.

6/19/2019

Yesterday, we had a new appliance suite installed in our kitchen. Of course, the one caveat was that the valve to the water hookup for the frig was too old. OF COURSE. Lol. So we had the guys finish installing and I immediately went to Yelp and looked up some plumbers who could possibly come out within the hour or 2. First Option plumbing was able to come within about an hour. The quote was slightly higher than the first company I called, but time efficiency won over cost yesterday.

A great bonus was 10% for first time customers- so that helped. The guys who came were super nice and quick. They had to do a little bit more work because of the valve's age, but didn't price gouge us for the extra work. Overall, we paid about $210 with the discount- and they hooked up the water and made sure it was working correctly. We definitely would call them again because of the promptness, speed, and helpfulness. 5 stars for sure!

Jason D.

5/26/2021

Yesterday was the second time I used First Option. When I called Bert, he said they could be here the next day - which was totally fine with me. About 20 minutes later, he called me back and said his guy could be there in about an hour. Even though I wasn't in a rush, this was great news and shows Bert and his team really value their customers.

When the guys arrived they followed all the protocols and worked quickly to resolve my issue. George and Hugo were friendly and showed me everything along the way.

First Option is my first call when I need plumbing.

Aileen P.

6/25/2019

We had the pleasure of working with Jesus & Jose, based on the yelp review decided to call this company. They were able to come by within 30mins & fixed the problem within the same visit. Their customer service was awesome! Thanks again

E C.

11/15/2022

I really like this company. 1) they came out on a Sunday after just a few hours. The plumbers name was Jesus and he quickly evaluated the problem, which was not what I thought the problem was going to be, which was significantly less complicated. He got us up and working
so the water could flow again without leaking until they came back the next day. This was a big deal to me that Jesus could get us going again. 2) Then Jacob came the next day to replace the broken part. Responsive and a fair price. Can't really ask for more. Highly recommend this company!

Rebecca G.

10/21/2021

Called First Option Plumbing to unclog our kitchen sink. Bert answered my call and provided reasonable price quote. Jesse was able to show up 1 hour after the call. He fixed the issue within 20 minutes. Highly recommended!

Mark A.

7/30/2020

First Option Plumbing has now become our first and only call whenever we need a plumber, and the one we send our friends and neighbors to. Bert is super responsive, charges a fair price, and he and his crew do high quality work quickly. Over the last few years, we've used them for everything from installing a pressure regulator and changing out an exterior faucet to replacing the gas line under our pool deck, as well as replacing our water main.

Peggy N.

4/29/2015

If you are looking for a plumber who is knowledgeable and willing to explain things to you; who is friendly and returns phone calls right away; who is able to work past 5 o'clock to accommodate your schedule; then you should call First Option Plumbing. They were able to install my new dishwasher for me the day it was delivered. They also helped fix a plumbing issue I had been having in my sink. They were professional, efficient, and the price was very reasonable. I know exactly who I am going to call the next time I need any kind of plumbing done in my home. I would highly recommend them.

Craig W.

12/26/2018

First Option is really the only option for me. I don't want to consider anyone else for any/all of my plumbing jobs. I have used them for 5 projects - major to minor. The attention to detail is key - never leaving a mess behind and high quality of workmanship. THANK YOU (and as I always say - Hope I don't see you again to soon, but if I need to, you'll be the ones I call
I have a 1937 beach cottage on Balboa Island - never a shortage of projects as I slowly go through and redo/retro fit.

Garth S.

5/15/2018

Bert runs a class act business. Highly recommend this plumber. Came home to find out wet bar had a pinhole leak in the copper pipe. After calling other plumbers, they either wanted to schedule for the next morning or tried to tell me over the phone that I would require repiping without even seeing the project. The floors and carpet were wet so I wasn't going to wait for the morning. As soon as I called, Bert was an hour away but said he'd be there to work on it. He showed up at 8pm and got a very difficult job accomplished, and reasonable pricing for that time of night. He saved the day.