Description
No job is too small or too big for us! We specialize in sewer line replacements, the toughest jobs in the trade. We also do video inspections for your sewerline. It's like a colonoscopy for your home's drainage system. It gets recorded on a DVD for your entertainment or if you need it for passing home inspections. The plumber services we offer are vast. We can help with back ups, simple clogs, replacing a water heater, or upgrading to a tankless. We do new constructions remodels as well.
HISTORY
Established in 2011.
Established in 2011. My dad started the business and passed it on to me!! Now I have the contractors State License#1050217 to continue with the business to continue to give good service to the community!
ABOUT BUSINESS OWNER
Our company was built with the commitment to ensure cost-effectiveness and high quality in every plumber service project we are hired to work on for the community of Richmond, CA. Our company was founded under the great values of:
Professionalism
Commitment
Diligence
Cost-Effectiveness
Contact our team today and get a free estimate for any of the services that we offer. If you hire us to do the job, we will work hard and smart until your expectations are exceeded. Contact our professional and reliable company today to save time and money on your plumber services project!
SERVICES
Emergency Services, Toilet Repair, Sink Repair, Toilet Installation, Garbage Disposal Repair, Sewer Services, Bathtub & Shower Repair, Gas Line Services, Water Heater Installation, Sump Pump Installation, Septic Tank Services, Water Filter Services, Pipe Repair, Drain Cleaning, Faucet Installation, Faucet Repair, Pipe Installation, Bathtub & Shower Installation, Drain Installation, Sump Pump Repair, Backflow Services, Leak Detection, Sink Installation, Water Heater Repair, ,
Reviews
I called Bay Rooter Plumbing after reading all of the stellar reviews on yelp. I had been fighting a slow draining sink for two days and figured it was time to have it looked at. Israel lived up to the five star reviews. He arrived quickly and nailed the problem fast. Very personal and professional. I finally feel like I won't dread calling a plumber when there is a problem. They have won my business and recommendation. Thanks for the excellent customer service!!
Christopher B.
09/01/2021 12:00:00 SA
Great service and easy going. I needed a gas pipe shortened and a valve added to it. He did a great job. Very fast and reasonable. Would definitely recommend this plumber.
Annabel D.
07/09/2021 12:00:00 SA
These are the best Plumbers. We are doing construction on our house and Israel and crew are the best. We will use them again. Great job
Moni G.
08/04/2018 12:00:00 SA
Great workmanship, honest, quick to respond to us and efficient about his work. Pricing was very fair. We definitely recommend them.
May K.
12/01/2015 12:00:00 SA
I found out that my moms toilet started leaking from the bottom on Thanksgiving day this year and so I had a friend come over to help me the replace the wax seal. It looked like everything was fixed but after the second flush, the water started backing up in the bowl and as well I saw water also starting to backing up into the bath tub. I did some research on local plumbers in the area then checked out their ratings on Yelp to help me decide who to call.
I am very happy I picked the right one to call! As stated in previous reviews by others customers, Israel arrived at my mom's home in about 30 minutes as stated on the phone after I called him around 11:45am. (please note the time) After running an enormous snake up the sewer main many times (maybe 90-100 ft), he got out his scope and let me actually see up and inside the sewer main piping. There were tons and tons of root growth inside which was causing the water backup. He then got out this really cool tool that showed him approximately where the concentration of roots were located in the pipes that were barred underground. Then he had to start digging. I really felt bad as most every one who posted a review seemed to have him in at out of their homes with in an hour or so but because he kept running into more issues and because he wanted to make sure this got resolve the same day to help my mom, he kept at it until it was finally resolve! This man is extremely knowledgeable about his trade and has all the latest state of the art and coolest tools a plumber could have with him. He is also the most caring and conscientious individual I have had come out to the house in a long timewho genuinely cares about the quality of work performed and wants to make sure you are happy with his work!! I am saying this because it was almost dark by the time he finished and very cold but he kept at it til it was resolved. I would recommend him to anyone who needs plumbing repairs done! You just don't find an individual with this kind of dedication to his work anymore ! MY MOTHER AND I THANK YOU SOOOOO MUCH ISRAEL! YOU ARE THE BEST!!!!!
Ileana C.
05/03/2022 12:00:00 SA
Fast response and great service. Came and fixed the problem within a few hours. Reliable and good customer service.
Thank you
Karma K.
03/05/2019 12:00:00 SA
They came within a few hours and fixed a clogged sink. Prices are reasonable. The guy was here before others even called me back!
Sue M.
09/04/2016 12:00:00 SA
I called for service on a leaky shower faucet on a Saturday during Labor Day weekend. Israel was able to come within a few hours, was on time, and worked efficiently to fix the faucet. He explained everything he was going to do, and gave an accurate and fair estimate before he began the job. Afterward, he demonstrated that everything was fixed. He was very respectful and neat. I would definitely call him again.
The toilet in my business stopped flushing. I called Erwyn and he was there a couple hours later. He even had the part needed for the repair on his truck. He was fast, responsive, clean, and friendly.
Erwyn was fantastic! I was having a hard time getting some of my usual people to come out and look at a toilet that needed repair in a building I manage. I gave Erwyn a call and he answered immediately and was able to come in the next day and a time that worked with the tenant's schedule. Last minute, I had another issue of a running toilet in another unit in the building that needed repair. Erwyn was able to also take a look and fix it with no issues! His service call rate is very competitively priced and his schedule flexibility was a huge plus.
Erwyn was a pro and was able to fit in both repairs the same day and very quickly. I liked that he gave a 1hr window and was able to arrive at the beginning of that window. Within 20 minutes, he had diagnosed the problems and called me to explain the situation and give me a quote for the repair. He gives very competitive rates for his work! Within an hour, he was done and everyone was happy! Given the concerns with health and safety, I appreciated his ability to work safely and quickly so that both him and the tenants were ok. I also appreciated that he takes payments over the phone, which makes it very easy for him to do socially distanced and safe house calls. I will definitely call Erwyn again! He is super nice, professional, quick, and gives really good deals on his work!
I called Bay Rooter based on reviews here. Israel gave me an immediate appointment, and gave me an estimate up front after surveying the issues. His costs are competitive, his manner and approach professional and efficient. He basically checked and cleared all exterior drains to prepare for winter storms. Israel is very much a 5 star plumber.
While on vacation in Hawaii my housemate called to say that the sewer was backing up into her apartment. House is on a downslope and the sewer line runs 80' to the back yard and then into the city sewer. There is a clean out at the bottom in the back yard that gets clogged with roots. It was repaired (improperly) 20+ years ago. My neighbor called Rooter Hero to run their snake through the line. It didn't fix it and they left. When I got home 2 days later, the drain was still clogged. I called Rooter Hero again and they said the dispatcher would call me back in 10 minutes. They never called. I called them again. Same story. I called Roto-Rooter and they would send someone later that afternoon which would be too late to fix it.
Enter Erwyn's Plumbing. They said they would send someone in 1/2 hour. The 2 plumbers arrived in 30 minutes and assessed the problem. They tried using the rotating snake, which partially cleared the line but the real problem was 2 clean outs that were clearly still partially clogged with roots. I needed to replace the 20' sewer line in the back yard. They price for the work was reasonable given it's scope. I agreed and they went to work. They worked their asses off replacing the line, which took the rest of the afternoon. They were some of the nicest people I've ever hired for something like this. Totally professional, competent and very hard working. The big job was completed in about 6 hours. Excellent work and it will never clog again. I highly recommend Erwyn's Plumbing for whatever plumbing work you need. Quality work, nice people, true professionals. I will use them again. So should you!
Scooters M.
01/12/2015 12:00:00 SA
Israel did a great job, He came out quickly, rooted out some nasty clogs, and helped us with some leak issues . He was very professional and reasonably priced. We will definitely use him again.
Anna J.
04/03/2018 12:00:00 SA
Bay Rooter Plumbing came to check out my sewer lateral in the rain. I had a house full of guests. I'd already heard that my hedge had cracked my 1924 terra cotta pipes, so it was time to replace my sewer lateral. The first sewer lateral company I called did not have a special pipe camera and they were not nearly as nice as Israel.
I wanted to see exactly what the situation was. Using his special camera, Israel showed me what my pipes looked like leading up to my home. He also showed me what the sewer system looked like under the street.
The pipes from the sidewalk clean-out into the street did not meet the adjoining pipe. There was about a 3' gap between the City's pipes. All the sewage dumped into a big hole under the street! At the far end of the hole we saw the opening of the distal pipe where the City's sidewalk pipe was supposed to connect! (You really want a sewer lateral company with a special camera.)
For 30 years, my neighbor and I had been dealing with the problems that hole under the street had caused. Thanks to Israel and his camera, we knew exactly what to tell the City, what was needed to fix our decades-long problems. They knew, but we didn't know, so it was never fixed correctly.
Israel replaced my sewer lateral in the rain. It took a few hours and was completed perfectly at both ends. I checked it out before the crew departed. The thick-walled new pipe is good for 100 years.
A few days later, without a call from me, when the rains stopped, Israel returned and raked and shoved my garden where it looked like elephants had trampled it, due to all the deep mud. He worked until he was satisfied it was as good as his garden looks.
I was extremely pleased and grateful he was so conscientious and considerate.
If and when I have any plumbing problems, I'm calling Israel.
Thank you, Israel, you're the best!
Holly E.
07/08/2015 12:00:00 SA
I spent an afternoon, including a trip to the hardware store, trying to fix a clogged toilet myself. I said to myself Learning to use a drain snake is a valuable life lesson. That was not good advice; I should never listen to myself.
I called Bay Rooter around 5:00, and he was here by 5:30. Gave me a price upfront ($125 - which is reasonable compared to similar companies) and fixed my embarrassing problem in maybe 10 or 15 minutes. Made no mess, gave no attitude. I would call him again for this, or a more complex job.
Toilet backing up again. Called this service based on yelp reviews and he ANSWERED HIS PHONE!! and was on site within the hour. Diagnosed the problem, cleared the main drain and all was fixed. Prompt, professional, effective and accessible. Not to mention fair priced. Thank you !!
Israel is easily the nicest/best plumber in Berkeley. He is timely, gets the job done, and is trustworthy. I wasn't available to let him into my apartment to unclog the kitchen sink, and left the door open. He went in, took care of business and left the unit with no problems whatsoever. I had taken off the p-trap to try and clean that and the sink was still clogged, Israel put everything back together very professionally at a very reasonable cost!
Definitely would hire again.
David R.
07/05/2018 12:00:00 SA
On the 4th of July we noticed leaking from our main water shut off valve. We started calling plumbers, not expecting anyone around for the holiday. Bay Rooter Plumbing answered and was able to come out the next morning. Israel came and fixed the problem promptly for a fair price. He even stayed and chatted about some future work we are considering. We will definitely be calling him for any future needs.
After requesting a quote on Yelp Israel of Bay Rooter responded and was able to come same day without requesting an inspection fee as other plumbers required just to set up an appointment. Bay Rooter gave good pricing, excellent service, and got the job done fast.
Israel came out immediately on a Saturday afternoon and promply cleared out our sewer main backup with a drill snake. He charged me the same as quoted on the phone prior to arrival + a yelp discount. After clearing it out he ran a camera through to show me where I have issues with the main line so I could consider how to prevent it next time. Would recommend for straightforward clean out and inspection work.
Carisa D.
03/09/2017 12:00:00 SA
Thank you, Israel!
I called Bay Rooter Plumbing at about 3:15 pm to take a look at a backed up main sewer line, and Israel was here by 4:00 pm! He gave me a quote over the phone and told me he would snake the line and run a camera through to see what was causing the backup. Before he even ran the camera he told me that he identified the cause of the backup and did not think it was necessary to run the camera since that would just cost us more money. I so appreciate his honesty, integrity and fair pricing. We will definitely be calling him again!
Our sink was clogged. Scheduled the appointment this morning. Arrived earlier than the the appointment. Got it fixed in less than an hour. The work seems thorough. The whole process was pleasant.
Mark D.
10/09/2017 12:00:00 SA
Isreal is now our official Plummer in Rodeo! He is straight to the point, cleans up after himself and warns you ahead of time on the potential costs before he tests the first solution. Kick back and very professional. He makes sure that everything must be good before he leaves to the next job. He also offered a 30 day service warranty if the problem persists. Awesome Possum!!!
Had to take a break to check out the Santa Rosa / Napa fires on TV...Crazy outside smelling like smoke and ashes on my car.
Recommend again!
Heads up - Cash or checks preferred.
Sounded like he just woke up at 11AM, didn't want to go from south Berkeley to Rockridge. Wanted me to wait 4 days
Israel was very responsive - I had an unknown issue that was causing my only toilet not to flush properly. He was able to get to my home in about a half hour, and used a rooter to expel the hair and toilet paper clog. In and our in under a half hour, and good as new!
Very kind, responsive, and helpful over Yelp chat.
Thanks so much!
Israel and his team were great! They just finished moving a gas line for our new range, and capping our old gas line. I highly recommend them! They showed up on time, completed the job on time (a little early actually!), did exactly what they were hired to do, and made sure to clean up afterward. Everything went very smoothly.
Isreal was extremely efficient and clearly had my best interest in mind. He charged me fairly and ensured I only paid for what actually needed to be done. Solid work and I'd definitely recommend.
Izrael was great. He got here in an hour and cleared my clogged drain that was draining my neighbors water in to my kitchen sink! Service was efficient and affordable. Cheers!
Brendon S.
10/04/2017 12:00:00 SA
Isreal came within hours of me calling about my clogged sink. He was quick and professional. The total came out to be $150 which was way less than other places quoted me for.
Claude B.
08/11/2020 12:00:00 SA
We used them for a commercial job. There were a total of 4 leaks that needed to be repaired and they only did 2 (and 1 they needed to come back to fix. Total bill was about $500).
I sent one of our team members to let them into the space to complete the repairs when I was out of town. Then upon reopening due to COVID, I discovered they had not only not attempted to fix 2 of the leaks, they had failed to fix one of them.
To their credit, they did return within 48 hrs to correctly fix one of the 2 leaks they tried to repair. Total, it took them less than 15 minutes to re-do the repair. I asked about the other 2 issues and they said they were new so would cost more. Of course, they weren't new. They told me they'd send a quote but never did probably because it's hard to fleece someone twice.
They seem to have good reviews overall but I'm guessing it's basic residential customer fixes. IMO when you're plumber says it's only a small leak you need a new plumber. We'll be going elsewhere next time.
Israel was great. He called to schedule same-day service for my plugged kitchen sink. When he couldn't make it, he called to reschedule for first thing next morning. After clearing the blockwith a snake, he noticed water dripping under the sink. He hopped in his van, went to Pastime Ace Hardware for the needed parts, and replaced the tubing. Peace of mind restored - thanks Israel!
Will B.
01/09/2022 12:00:00 SA
Israel and I coordinated late on a Saturday and he gave me a quote that was very reasonable relative to the market.
He said he'll be here at 9am next day and he arrived exactly when he said. He took care of the slow drain/clogging issue I had within the hour and was very professional.
I really appreciated the quick response and also promptness of the service. I would definitely call him again in the future.
Phil L.
02/11/2015 12:00:00 SA
Israel from Bay Rooter is DA MAN.
My shower and toilet backed up at 10 am today. I called and he was at our place in Oakland by 11 am. By noon he had run a rooter out 75 feet or so until he found a blockage in our main sewer drain that the rooter couldn't get through; he suspected it was a broken or shifted pipe. He next used his camera snake widget thingo to verify the location of the block, which blessedly turned out to be under our lawn and not under the sidewalk. By 12:30 pm he was hard at work digging a four-feet deep hole in our lawn. The pipe was right where he said it was, and it was hosed. He then made a run to get parts from Home Depot and repaired the broken pipe. By 3 pm he was running his rooter on the next section of the main sewer line, which was clogged with tons of roots. (It had been at least 10 years since anybody had rooted this pipe...)
The whole time he was polite, professional, and hard working. He was patient with my stupid questions, and did all the things he should (he'd wear little clean-room booties so as not to track dirt into the house; he put down plastic tarps when he was digging on the lawn so as not to make a mess. And he had every tool you could want.
I'd recommend him in a heartbeat. Thank you, sir!
Bay Rooter is great! Israel came out to look into a leaky pipe. He diagnosed the problem as a simple fix- replacing a rigid copper tube with a flexible one- and since it looked like something I could do myself, he gave me a discount for the visit, removed the copper tube for me and showed me what kind to replace it with the next time I was at Home Depot. I appreciated his honesty and will definitely be calling on them again.
Israel recently repaired and replaced a sewer line that required digging a hole in our living room and front patio. The job was done promptly and expediently with minimal mess that he promptly cleaned up. Excellent work at a very fair price.
Pierre M.
11/07/2021 12:00:00 SA
Erwyn stopped by to do sewer Latteral video for a home I was selling. The line was fine but he gave me the video copy and asked me to show it to city if any issues. I told him that he would be delivering that to city and a pressure check might be needed. He could not do either. I hired a different plumber to do the job right.
L. H.
12/06/2012 12:00:00 SA
I needed a plumber real quick & when he answered the phone he said he was in a job but he will be here in a few minutes.He saved my day ! I had a tennant who didn't have water overnight (another plumber didn't do the right job) He took cared of the probelm in 20 minutes.Since then he has been doing the work for me.
He charges very decent price,and does the job right.
I manage a 72 unit property,and it's not easy to find someone who is realiable and dependable.
MIss H.
Dean S.
05/02/2023 12:00:00 SA
Fastest response available and he literally could not have been more helpful.
I wish I could give more stars. 10/10 isn't enough
Israel from Erwyn's plumbing was incredibly helpful with my sump pump issue. He arrived on time and was able to detect the what was wrong with it quickly. I really appreciated his professionalism and thoroughness during his time at my home. Israel installed a very important valve that prevented water filling up the sump pump well which would have totally flooded my basement had he not been there on time, due to this past weeks much needed rain. I will definitely be using them for for now on. Thanks Isreal!
I highly recommend Erwyn's Plumbing!
I found Erwyn's Pluming here on yelp and boy, am I glad I did. Israel is very responsive and was actually able to come out the same day - and my job was not (thankfully) and emergency. He gave me a reasonable price and really went above and beyond on the job. I could not be happier and recommend Israel and Erwyn's Plumbing without hesitation. Definitely my go-to plumber from now on.
Eric S.
03/12/2016 12:00:00 SA
Excellent service. Easily fixed our plumbing issue. Israel is very nice and clearly explained the issues.
Shannon H.
10/03/2015 12:00:00 SA
Flush toilet, tub backs up. YUCK! Called Israel at 3:45 p.m. on a Friday (based on Yelp ratings). He was here at 4:45. Diagnosed roots in the sewer line which we could see with the camera he had in the truck - so cool! Israel said he would dig up the pipe and see if he had the right parts to fix it...which he did...and then it was fixed...and the skies opened up and the angels sang...bathroom functional, weekend saved! Ahhhhhhhhhhh! Thanks, Israel!
Israel is the man! arrived in an hour and fixed the issue in 30 min!
I called Bay Rooter for an emergency shower drain clog at 5pm on Wednesday and Israel came out promptly at 9am the next morning. He was great -- fast, clean, courteous -- and he even fixed an annoying problem with my toilet handle! Good price, too. Highly recommend.
Israel came by right at 9:00 am on a Saturday morning when I was told that someone would be there between 9-10am.
The problem with my tub was resolved in under an hour.
Israel even looked into and solved another problem I had with my hot water with no extra charge.
I definitely recommend Bay Rooter Plumbing.
Good price. Very responsive. I went with another company though. Big mistake. Should have went with Erwin's.
Mike Y.
11/02/2016 12:00:00 SA
We had an emergency. Returned from a month-long vacation to find no water in the house, and a notice from EBMUD that they shut the water because meter reader detected a major pipe leak behind the retaining wall. Frantically called several plumbers in town but all busy for at least several days. This was Monday morning. Bay Rooter responded and sent Israel to check it out the same afternoon. He gave us an estimate, arranged for the work to start the following morning, and said it should be done by Wednesday afternoon. We had our water back by 2 pm Wednesday, and they finished and cleaned up by 3. The work involved was explained clearly prior to starting, and work was done within estimated time and cost. Very satisfied, would definitely call them again for future plumbing needs.
Honest contractors are hard to find. Israel responded quick and communicated well via text message. He and his team did quality work and was up-front with the condition of our sewer line. They were able to find the root-cause of our backup (where others didn't), and took care of the issue right away. I highly recommend this company for your plumbing needs.
Called regarding a clogged storm/rain drain outside my place. Israel called back promptly, showed up on time and was very professional. Very reasonable rates (much lower than other plumbers/contractors quoted) for the work performed. I highly recommend Israel and his services.
Thao N.
02/07/2022 12:00:00 SA
Good and fast service. Would recommend.
I recently bought a house and needed sewer lateral certification. Erwyn's Plumbing was on the list of recommended plumbing contractors that the county provided. After getting multiple bids from different contractors, I decided to go with Erwyn because not only was he responsive and reliable but he also gave me a fair quote and explained everything to me. He also replaced some plumbing work inside/under my house in addition to the external plumbing between my house and the street.
About the process, He arrived at my house on time, checked out the project and gave me the quote. After I signed the contract, he started working on it the next day. The project took 1 and a half day, Erwyn and his team did everything well, cleaned up, and left the house and a week later he brought me the certificate. Timely, efficient, affordable.
If I have other plumbing project in the future, I will contact Erwyn again.
ian k.
08/11/2016 12:00:00 SA
Just like what he explain himself, honest, responsible, respectful, kind, clean, care of customer said....
I'd call three plumber had estimates today, the others two were not find by yelp, one was not honest, one was four hours late, Israel was a last one I'd call him by yelp from Hercules at 4:30, he told me will come about 5:30, 15 mins early in front of my house！!！
After quick explain, go underneath of my house find drain pipe was disconnected, that caused water leaking from a kitchen pipe flowed under a house, he gave me a good deal estimated, then finished work and also used high pressure water clean grease inside of a drain line before 6:30. Done！！
Thank! Israel and his always smile very polite helper! My mon said, she still have a time to cook dinner tonight!
Mayra G.
12/11/2021 12:00:00 SA
Erwyn came to my house on to check a leak under my house it turned out to me my sewer pipe had ruptured he gave me different options!!!
I couldn't use any water because of the draining water was staying under the crawl space of house He came the next day and fixed it so i can use it temporarily we end up replacing the entire sewer lateral he got emergency permits finished the job i will say 2-3 days super fast installed a clean out with a concrete sealer and everything works perfectly now i'm so pleased with his work and staff they were respectful reliable definitely a great experience i would recommend to friends and family
he won't disappoint you
A plus they clean anything they used took the old pipes and they clean after them selfs
Scott M.
01/05/2019 12:00:00 SA
We called on a Saturday around Noon, and Israel was at our door within the hour. He fixed our clogged kitchen sink with no fuss and for a fair price. If you need a plumber, then give these guys a call!
JB C.
08/06/2015 12:00:00 SA
Thank you Bay Rooter Plumbing! We called several companies and were told that no one could get to us until late next week - not what you want to hear when a toilet is on the fritz! Called Bay Rooter Plumbing, and someone was there within the hour! Did a great job and we're back in business!
Tony came to help us with our leaking toilet the same day we contacted Erwyn's Plumbing. He showed up on time and did a great job replacing the wax seal on our toilet which was completely gone. Cleaned up the old silicone seal around the toilet, too, and put on a new seal when he put the toilet back. I felt he was thorough and clean.
We will be sure to contact Erwyn's for our future plumbing needs!
Jessica R.
02/11/2021 12:00:00 SA
Israel and his colleague got the job done quickly and fixed our toilet and bathroom sink well. Very nice people too. Easy to schedule, came at our requested time and day. Did not have to schedule separate evaluation and then repair. Highly recommend!
Israel cam over within fourty minutes and fixed my clogged toilet quickly. He was very polite and courteous. i will definitely call him again.
I called these guys (referred by a friend who is a landlord so always has lots of good local references). They came over in 20 minutes, worked non stop until the pipe was fixed, cleaned it all up, and were polite, helpful and responsible. How great to have a trusted plumber!!!
I posted on Yelp that I needed to get a shower knob repaired today. Israel responded quickly, which I appreciated, but it went downhill from there.
He showed up about 15 minutes late to the appointment. He did apologize for being late.
I made the mistake of suggesting he goes ti a local hardware store instead of Home Depot, but he went on about how the valve was so old and that I would need about $1,000 of work to open up the wall and change the fixtures.
He returned with a correct valve and the incorrect handle and then proceeded to argue with me that the part was impossible to find. He did not fix anything, he replaced a part that did not need to be replaced.
Instead of getting an apology and admitting he didn't really do anything, I was charged $275 for this nonsense.
I ended up going to the hardware myself and getting the right knob.
David D.
10/03/2021 12:00:00 SA
We needed to have a trenchless sewer replacement from our house to the street. The other plumbers I got quotes from all wanted to 'upsell' me, telling me the city wouldn't approve just one section, I would also need to test and repair the line along the house, etc. Erwyn's gave me a reasonable quote for the job I wanted and not other items. (And in fact the inspector signed off without a problem.)
Israel came with a crew of 5 and got the whole job done in about five hours and inspected in another hour-- minimal disruption for our household. Very professional and know what they're doing.
Steve S.
08/09/2013 12:00:00 SA
The response to my call about a clogged drain was rapid, even though it meant arriving at 6:30pm and working in the rain.
They solved the problem and their charges were economical.
They ran some extra tests on my water connections at no charge.
It seems they take a genuine interest in the well-being of their customers.
Of course it always happens on a Sunday evening. Isreal was able to come after many other businesses said they couldn't until morning. He showed up fast (20 minutes), and got right to work on our clogged main line.
Great service and he worked fast and clean. His rate was much more affordable than the previous times that we've needed this done.
Kastle K.
01/06/2015 12:00:00 SA
Better call Israel!! Nuf said ..
Obnoxious sewer clog. Called Israel. Shows up in 45 mins. Instant review & quote. Takes my grin as approval. Slides his snake. Clog is annihilated in few mins. Cleans up, takes his dues and on his way. Clog free days are here to stay. I hope!!
Mike M.
12/08/2015 12:00:00 SA
Right now Bay Rooter has 24 reviews, 23 of which are 5-star reviews. This is well deserved.
I had a leak in my gas main and had to shut everything off. I called up Bay Rooter in the afternoon on Monday -- they had someone out within an hour to inspect the situation and scheduled a fix for the next morning at 9am. Promptly at 9am I got a knock on the door. He came in, shut off all my valves and appliances, and began fixing my leak.
In the process of fixing, he checked the full system, finding 7 additional leaks (and showing me pictures of the leaks under my house, spraying bubbles on the ones for me to see in my house).
Throughout the entire process, he kept me informed of what he found, what he was fixing, and even showed me how he was identifying the leaks. He had to make 2 trips to the store to pick up specific pieces to replace piping or valves that were corroded and broken. All told, he spent 7 and a half hours under my house in a cramped crawl space.
The situation was a lot worse than we had originally thought, so the bill was higher than the original estimate, but I felt I was getting a very fair deal and in the end he gave me a bit of a discount off the revised estimate.
I am so much more at ease to know my gas lines have been inspected and fixed, and I am confidant in that ease because of the level of detail he provided at each step along the way.
All told, it was a very fairly priced, 5-star quality job and Bay Rooter is my new go-to plumbing company. I'm very happy with their work and hope that this review will get them the business they deserve.
We pretty much have Israel on speed dial at this point. I reached out to him and he was fortunately able to come out the same day to look at a leak. He finished the job beautifully in less than 45 minutes. This is the third job he's been on at our house. He's done great work with our trenchless and sewer lateral under the house. Their pricing is very reasonable plus he goes above and beyond. I highly recommend them.
The Erwyn's plumber arrived on time and took a look at our issues (a leak and a request to install a filter we bought).
He quickly identified the source of the leak and offered to fix it, but gave me the option to do it myself (which I took) to avoid being charged. I appreciate that kind of transparency.
He gave me a quote for the filter installation, but because the kit I purchased didn't have all the right parts, it was more than I expected. I said thanks, but no thanks.
So, he came, gave me helpful information, and knew he wasn't going to get paid on this job. But he was still friendly all the way out the door. That says a lot. I'd definitely call Erwyn's again.
Did a great job and were able to come out right away. Removed gas line to an unused stove and wall heater that needed to go for a renovation.
Fantastic that I was able to quickly find them on Yelp!
I had a leaking sewer line under my house that required immediate attention. After getting recommendations from several neighbors and researching each of them on Yelp, I selected Bay Rooter Plumbing.
Israel, the owner of the company, arrived at my house mid-afternoon, within a couple of hours of my contacting him. We discussed the problem, alternate solutions, and the price for the work. We settled on a reasonable, all inclusive fixed price, and scheduled the repair for the next morning.
He showed up on time, removed the improperly installed coupling in the line that was the source of the leak, replaced a pipe, and added two new properly sized couplings. The work was done efficiently, the repair is effective, and the price was fair. Israel was easy to work with and, as the owner of a small business, he actively works with you to ensure a positive experience - and good reviews on Yelp.
That said - as a consumer you should make every effort to understand as much as you can about your problem so that you can make informed choices and intelligently engage with the service provider.
Stefan C.
05/08/2023 12:00:00 SA
Our gardeners pointed out a sewage overflow from our clean out way in the back side of our house. Erwyn's Plumbing answered on the first ring and came out within 45 minutes. They cleaned out the sewer lateral and even removed the backed up sewage that had spilled out in the garden! Very pleasant, easy to work with and their cost was very reasonable. They can come back and run a camera to see what's blocking the line (roots likely). When we are ready for a new sewer lateral, I know who I'll be calling!
Toni M.
03/05/2017 12:00:00 SA
It's embarrassing to be writing so many toilet/plumbing reviews in such a short period of time, but there you are. Yesterday morning our only functioning toilet got clogged. Saturday. Nightmare. Michael Your Plumber, our first-to-call, is not available for emergencies. I knew Edgar Amaya of Pipe Arts, w/ whom we've been working on the toilet in the front bathroom, wouldn't be available because he couldn't schedule us until Monday late afternoon to install it. So I went to Yelp and found Israel of Bay Rooter Plumbing. He answered the phone and estimated he could be over between 12 and 1, maybe even 11:30. As it happens he was delayed by his previous jobs, but he called and kept me informed of the delay. He came over at 2:30 and made quick work of the problem. It was a huge relief and we were very pleased. The cost was $135 and well worth it. I hope we don't need an emergency plumber again, but if we do we will call Israel. I was going to say I hope you all appreciate that I refrained from saying Shit happens, which was my first impulse, but I guess I couldn't resist.
Israel is awesome! I had an urgent need and he came over that day to assess the problem, I ended up needing a new water heater. He went and picked up a new one, un-installed the current one, installed the new one and took the old one away. Now I have hot water again! He was professional, courteous, and efficient. Israel has a permanent place in my Rolodex for all my plumbing needs! Highly recommend!
A+++ I highly recommend this company's efficiency.
Israel came over to clear our clogged main sewer line, after clearing the clog Israel still ran the drain snake all the way to the street pipe to make sure that there is no more blockage.
That's not the end of it, he also ran a camera down the pipe to explore more to see what is causing the blockage, the camera and his other high tech tools gave us a precise and more conservative way to fix the problem.
I am honestly satisfied and impress with the service.
I'm looking forward to do more business with them!
PS
Israel explained the process of clearing the clog clearly and he also offered the most affordable rate compare to the others that I got a quote from.
Cheers to you Israel!
I called Bay Rooter at 9pm last night and they were able to come out first thing this morning. They cleared the shower drain and took care of the mess immediately. Yay!
Ask for Mr Israel. He's the one to take care of your needs. There are many plumbers who advertise 24 hour service and then you find they have so-called bankers hours. Mr Israel will work with your schedule so you can get the job done. I cannot stress how important this is. Many of us start work before 10 AM and leave after 6 PM. Many of us can't afford to be home in the middle of the day. Bay Rooter Plumbing worked with me on my schedule to get my plumbing issues fixed quickly and to my great satisfaction. Service like this is so very, very, very hard to find today. Bottom line, my kitchen sink is running smoothly, my toilet is running smoothly and my bathtub drain is now running smoothly, all done at a reasonable price.
Hire Mr Israel. You won't be disappointed!
Paul T.
11/01/2021 12:00:00 SA
Israel showed up on time and did a good job fixing our plumbing drain pipe leak under the house. He gave us a 60 day warranty and I hope we don't have to see him anytime soon!
martin k.
03/03/2021 12:00:00 SA
Israel came to give and estimate Monday. He quickly understood what we need for the new dryer gas line and gave a quote. His quote unbeknownst to him, came in significantly lower, but the way he comfortably assessed, calculated, and estimated on the fly showed experience.
He came the very next morning and installed the gas line. Very clean and well thought out work.
He also took care of the small patch work himself.
I would hire Israel and his company again.
mike o.
03/03/2013 12:00:00 SA
Exceptional plumber---5 Stars. I had a washer drain back up so was looking for a drainage plumber. I've been remodeling homes for 20 years and know it is not that difficult to clear a drain. And, I know some plumbers will charge $300- for this simple task. I saw Bay Rooter on Yelp and called at 7:30 a.m. but didn't want to leave a message as I thought it was too early and I would call back. Then my phone rang and it was the plumber calling back. He said he would be over in 45 minutes and it would only cost $125-. He showed up on time, was very polite, put covers on his shoes before coming in the home. He didn't give me the sales job about how bad the plumbing is and how it will cost $300- like a number of the other plumbers do. And, he rehooked the exhaust on my dryer and repaired it with no additional charge. And, he stayed some extra time and ran the washing machine to make sure it wasn't backing up. I was waiting for him to try to charge me $200-, but he didn't. I couldnt believe it. Really nice guy, great job, and really happy with the work. He charged a fraction of what the other plumbers we have used in the past. The other plumbing companies need to take lessons from this one. I think everyone is tired of being ripped off and we need more reasonable plumbers like this.
Jules K.
01/08/2016 12:00:00 SA
Came home to a flooded kitchen and a worried situation and so glad I called Israel after finding him on Yelp. At 530 pm he came out to the house as promised, did the job quickly and cleanly and by 7pm all was well. Gave us a very fair price and included the Yelp discount. To be trusted to deliver. Thank you Israel.
Jan T.
12/08/2018 12:00:00 SA
Israel came first thing this morning and snaked out our clogged toilet/shower/utility sink connection. He was timely, efficient, and effective. He knew just what to do. We highly recommend him.
I found Erwyn on Yelp while attempting to get hold of a plumber to fix a leak at the water main shutoff valve. Erwyn showed up within 45 minutes, was extremely personable, and did the work astonishingly quickly and with great quality at a reasonable price. I'll definitely be calling Erwyn for all my plumbing needs.
Don't even look any further -- Call Israel at Bay Rooter Plumbing IMMEDIATELY --Chances are, if he's free, he will show up at your house within a couple hours after you call him with a professional, courteous demeanor.
My Kitchen sink was clogged and I needed a professional.. And, unlike all the other 'established' plumbing companies in San Rafael, that can never fit you on their calendar or are vague about their costs -- Israel's way of doing business feels like it's 'Made in America'. That is to say, here's a honest, skilled man with his trade that understands the concerns and urgency of his fellow man and customers. He keeps it simple folks. Something I feel that is lost in business today.
Thank you Israel - You have a new loyal customer if I should ever need help with my plumbing.Your magnet is on my fridge now.
Cheers Buddy.
Jane T.
08/08/2023 12:00:00 SA
We had a broken copper water supply line from the curbside meter to the house. It was upheaved by a city tree root. After getting no help from the city, I called Israel at Erwyn's Plumbing. He sent Jordy out first thing the next morning who surveyed the job and gave me an estimate. He went to get parts, returned promptly and started work. Five hours later, the job was done as well as the cleanup. Great job by a great team. Thank you!
Erwyn has worked on different large plumbing jobs for us, including installing a sewer lateral. His work is excellent, his demeanor professional and he is very reasonably priced.
Russel J.
06/08/2022 12:00:00 SA
Found Erwyn's here on Yelp through their request a quote function for a leak with my toilet's inlet valve and hose Sunday evening. I received a response from Israel within 30 minutes, probably a lot less. Gave him my number and he called in the morning as requested. He stated he can be here by 2 or 3 but was able to arrive earlier around 10:30 or so from a nearby job. He assessed the problem and suggested a solution and completed the job in less than an hour. It's Wednesday now and the repair is holding. I'm very satisfied with the promptness of his responses and the repair work. I asked some friends about his fees and they all responded it was quite reasonable. Highly recommended. Already provided his card to a friend.
Leslie T.
10/10/2017 12:00:00 SA
Israel came and cleared up our stuffed toilet the same day we called. No one else could before the next day or the day after that. He was cordial, efficient, and cleaned up the water that had seeped onto the floor before he even arrived. All in all, an excellent experience. I will definitely call him again.
Israel came to my rental unit in Albany less than a day after I contacted him and was very fast and professional. I needed two faucets replaced in the laundry room and the kitchen sink needed repairs, all as we were heading into a 4-day long July 4 weekend!! Israel is the best, and his rates are excellent! Highly recommended!
Ben K.
04/07/2014 12:00:00 SA
Thanks Israel. Had an urgent need to relocate a hose bib. Despite another appointment he had at 9am, he still drove all the way out to San Rafael at 7am (promptly on time) to resolve the issue. He even took the time to re-adjust my water pressure before he left. No fuss, straight-forward, and honest. He tells you what's wrong and goes to fix it right away. Other bids I got from plumbers were unreasonably high. Only Israel was realistic about the time/effort it took for the job. I would definitely call Israel again!
Liam O.
02/03/2022 12:00:00 SA
Had some flooding issues due to my drainage system in the yard with all the rain. They came out that evening to assess and came back next morning to fix. Super thorough and responsive: keeping me in the loop with texts and photos while I was at work. Would strongly recommend.
Erick G.
10/04/2011 12:00:00 SA
Hello there, my name is Erick and after having problems with hiring shady plumbers to do work and unclog a few drains at my house and rental properties, i went straight to a well known supply house (Cal-Steam) to have them recommend a good quality plumber, after talking to one of the counter guys, he recommended Bay rooter, this guy was has the best prices in town and his work is very neat & precise, after dealing with him, now i have a trustworthy plumber that i will be counting on for years to come, thanks for your help Israel!!
m k shokrollahi s.
03/11/2013 12:00:00 SA
have some rental in richmond ca been working with bay rooter pluming for 3 years he is the best always do great job and his price is very low he nows all pluming from heater to garbeg disposal big and small jobs he is fast and relable me bijan
We called mid-morning today and got a 1 PM appt. for a clogged drain in the kitchen. Israel arrived on time and was both polite and efficient. He quickly snaked the drain from the outside access. Now the drain is fixed! Also, he did not track any dirt into the house. We will certainly use Bay Rooter plumbing again, as the company does more than unclog drains.
Responded promptly to fix a stopped up sewer line and sump pump not working. Amenable and fair price. Will use again.
Plumber Erwyn was fast in response and took care of replacing the water heater next day.
Just called to make an appointment. Some guy pick ups the phone and answers with a Yeah. I asked is this is Bay Rooter Plumbing?, and he responded with a Sure. The only reason I called this guy was because of his reviews, however the guy can't even answer his business phone correctly, how on earth is he going to handle the rest of his business.
Don't waste your time, like I did!
Israel and his team just finished replacing our main sewer line using the trenchless method. Can highly recommend them if and when you need to have this type of work done. Their price was very competitive, they handled all the city and utility permits and inspections, and the whole process of completing the work went very smoothly. They showed up on time and just got on with the work with minimal disruption to the household. Very easy to work with. Thank you Israel.
Christina O.
12/06/2021 12:00:00 SA
For a day, our toilet was clogged and flooded our bathroom. My family needed an emergency repair, so while looking on yelp I found Erwyn. After sending a response, he responded very quickly and was able to offer service right away. He was very helpful and was able to unclog the toilet & fixed the issue less than an hour efficiently. I highly recommend Erywn's Plumbing!
Mike S.
01/09/2016 12:00:00 SA
We awoke to the sewage backed up and coming up through the pipes. Not the way to start our morning. We called Israel and left a message at 7:30. He had called back within 10 minutes and was at our house to help within the hour. Great service. Solved quickly.
Jennie K.
03/12/2021 12:00:00 SA
Very knowledgeable and knew exactly what the problem was. Very efficient, will definitely call again if another problem arises. Came to appointment on
time.
Juliana V.
03/06/2019 12:00:00 SA
Unfortunately, I spent $1000 on 2 different fixes Israel tried to address some noisy pipe issue related to a tankless water heater. Neither worked. I don't really think he has expertise to do repairs/maintenance on this type of heater and I wish he had told me that before I was out $1000. He should have known that the heater needed not only to be flushed (which he did) but to also have the burners and regulator cleaned. I finally got Nahman over to do it properly. Nice guy but I am pretty upset at all the $ I wasted.
Our bathroom sinks had been clogged for days and wouldn't drain. I had pulled off the P-traps and tried to snake the pipes; no luck. I tried Drano and Liquid Plumber; no luck. I swore; felt better, but no luck. I finally called Bay Rooter in the late afternoon and Israel was at my front door at 9 a.m. the next morning. He took a look, explained why my snake couldn't reach the clog from the inside of the house, then took his industrial strength rooter to the roof, pushed the snake down the vent and had the line clear within a few minutes. He made some suggestions on where to install a cleanout to make it easy to do the job myself and charged me a very reasonable price. Polite, professional and helpful -- Israel has my business from now on.
Kristen T.
08/07/2015 12:00:00 SA
Israel showed up in less than 45 minutes after I called. Our clog required almost 90 feet out the line - any toilet flushed in the house was causing the downstairs toilet to overflow. We were trying to pack to leave town, so we were super overwhelmed. He took care of the problem, kept us informed while we got other things accomplished, and charged us a very reasonable rate. He's our plumber for life. : )
Derek D.
12/01/2021 12:00:00 SA
Am grateful that they came same-day to resolve an urgent plumbing issue (clogged grease trap - yuck). Has been responsive and communicative, and I've already had them come back to fix lesser urgent issues at my business. Would recommend Erwyn's Plumbing and will use them again!
I called them to fix my toilet at my business. The toilet wasn't flushing. It needed a new handle and a new rubber stopper because the tab at the top was broken. The guy said he needed to go to the hardware store to buy those parts so it would be an extra $28 for the parts. No problem! 2 months later...having the same issues. My husband looked at it and said....these are the original parts in here...that guy didn't replace anything!! I looked and sure enough they were!!! I was shocked. He charged me $250 to replace NOTHING and do NOTHING!!! The reason I didn't catch this at the time was because I had to leave after he told me what he needed to do and my employee wrote him a check. Shame on him for taking the money and not replacing any of the parts. He rigged it somehow so that the toilet worked for a month but then we started having the same issues again. My husband went the hardware store...all parts were $15 and it took him 20 min to install. I will call him next time! And to make things worse...I called Bay Rooter 2 days ago and still no call. If you call them...make sure you are watching the entire time they are doing the job!
Jennifer M.
09/10/2022 12:00:00 SA
Pros: they got the job done in a timely manner and were super quick to respond to our sewer lateral inspection request. Ended up needing a replacement and their crew of guys were professional and efficient. Pricing was fair too. Cons: communication was challenging. We thought they were going to install an access point close to our house because the access point is currently under our deck. We discussed this with the company but there was a miscommunication and they didn't add it to our invoice, so no access point for us. It's a bit annoying that it's not automatically something they do with clients who don't already have an easily accessible clean out. We would have even paid extra to add it while they had our deck dismantled, but again, communication was not the easiest.
Geo N.
12/04/2016 12:00:00 SA
Nothing worse than a backed up sewer line. Well in the top 10 anyway. So I called Israel and he came out the same day and tried to clear it out. After snaking and scoping he found that it was a bigger problem requiring digging out and reconnecting the collar where the sewer pipes became disconnected. A couple of days later he was back and after digging out the pipe found it was even a bigger problem as the roots of a nearby tree had raised one of the pipes a couple of inches and grown completely thru a 6 foot section of the pipe. He proposed a fix and after more digging (and digging) leveled the pipes, replaced the root bound pipe and fixed the problem! May have paid more than I wanted but more than pleased with the job he did. Very professional and friendly service.
Called Bay Rooter Plumbing at 8:30 this morning and Israel was here at 10:45 after hitting a major traffic back-up. Great guy and hard worker. We had a complicated problem with multiple clean-outs and stuck drains to the lateral. Tree roots had invaded the pipes and years of stuff clogged things up causing a back-up in the basement. He was efficient and priced the job very fairly. He had a positive attitude the entire time although the job was difficult. He left everything clean and working well. We would have him back in a quick moment if we had any plumbing problems.
Angela R.
07/12/2019 12:00:00 SA
Israel did a great job! He is professional and he knows his job. He was super responsive and helpful with a plumbing situation in our kitchen.
We really recommend him!!!
I appreciate the quote that was sent immediately, they came same day, price was a little more than I expected but job done well.
James S.
03/11/2023 12:00:00 SA
Received a phone call from my tenant. She was having issues with the shower draining. After several attempts to use, Drano decided to call Israel.. Israel was off today, but he sent his guy. This guy was able to be there in less than 40 minutes . The drain was snaked quickly, and the tenant was very happy with the work.. this is the second time I've used Israel and his team and moving forward. I will be using him for all my plumbing needs. Matter fact, I just pinned his contact number.
Israel is wonderful. He responded to my emergency right away and did a great job getting the roots out of the pipe. Then he came back a couple of days later and replaced the part of the pipe that was cracked and letting roots in, and fixed another pipe issue from our downspouts.
He is able to pinpoint problems in pipes using a video camera on a snake.
Great service! Great guy!
Rosie M.
02/05/2022 12:00:00 SA
I have used this company for over 10 years for all of my plumbing problems. Israel is always very dentative & responds in a timely manner & gets the job done! I would highly recommend him!
Julian F.
08/10/2023 12:00:00 SA
They dont give receipts so make sure you know how much the work you need done is going to cost otherwise people will tell you any price and take your money. Good work though.
I had an emergency plumbing situation today (two days before an open house!) and they came out right away. I couldn't believe it. They got the job done and were out in less than an hour. Quoted the job over the phone and stuck to it. Only issue was that they left me a big mess to clean up.
I called Erwyn's Plumbing on a holiday weekend when we had a sewage backup in our basement and needed emergency service. They were able to come out in around 3 hours, which was great. They helped identify the problem and the solution and got the work done within an hour. The price was very reasonable, and they cleaned up thoroughly afterwards. Recommend highly!
Erwyns Plumbing performed a miracle for us we received notice that we had to obtain a sewer lateral certification service for our home by the end of the month or we would be fined and Israel responded very promptly for the inspection and estimate although it wasn't cheap to do the service these kinds of service can get pricy but he really helped us to stay on budget and worked with us God bless him and his team!!! Communication wasn't the easiest so just call him or talk to him in person is best..The workers came out and started working right away they worked hard were very professional and respectful of the property:) Israel took care of the city of Oakland permits and eastbaymud appointment and when the work was done he gave us our certificate in person.. I will definitely be calling him and his awesome team for more work on the house he is very knowledgeable of the work needed in plumbing and I highly recommend him! Thank you so much
Israel came up to Orinda and figured out how to fix a leaking gas line though ultimately didn't need him to do the job. Still, seemed very competent and reliable.
Martin G.
10/09/2020 12:00:00 SA
Very professional. Showed up in proper covid safety measures. Was able to determine the issue quick, provide estimate and get the job done fast.
They agreed to come over and fix a clog at a certain date and time. They never showed and did not call. In my limited experience with this company, they are unreliable. If you have time to burn, call these people.
I have to be either really happy or really unhappy to bother to write a Yelp review -- and I'm really, really happy. Israel called me right back (unlike several other plumbing companies I could name) and was right on time for our appointment. He cleared out my nasty sewer lateral problem, and then ran a camera down the pipe to see what the problem was -- tree roots in three places. His bid for a trenchless replacement was very reasonable, and today when he and his crew arrived (again, right on time), they got right to it and finished the job at a high level of quality and exactly when he said they would, without leaving the slightest bit of mess behind, and with a 10 year guarantee on the work. Israel was a real professional, a genuine pleasure to deal with, and while ideally I won't need any plumbing help for a long time, if and when I do, I will rely on Israel and Bay Rooter Plumbing.
Came in literally twenty minutes after I called, and unclogged our toilet right away. Great service for people like us who do short term rentals and need fast, emergency work.
On my way to work I noticed that my cleanout on the sidewalk was overflowing with, gasp, our sewage and all that entails.
Called Erwyn's right away because it said serves Berkeley and surrounding areas-- we live in Berkeley. The person who answered, hispanic, whose name I did not catch, answered, took our address, and was there in 20 minutes as promised, and cleaned out the roots that had gotten into our sewer line.
Not cheap at $160, but then I haven't priced roto-rooter jobs lately.
In any case, excellent service, very prompt.
Robert
snow d.
10/11/2021 12:00:00 SA
We had a toilet shut off valve and flush problem. Israel was immediately responsive via Yelp messaging. He offered to come the same day while other plumbers wanted to book several days ahead. He had supplies with him and took care of it right away.
Had a weather related plumbing emergency and these guys were great. They came in a timely manner and fixed the problem at a reasonable price. They were professional and thorough and I will happily call them the next time I need a plumber.
Called Bay Rooter about 9:30 am on Friday with a plugged sink drain. Israel was able to make a 11:30 appointment. Told me how much, was done in 40 minutes. Clean, fast, efficient, courteous, I'll call them again! OK it wasn't a difficult problem, but timing and execution count big with me. Show up when you promised and perform? That's what you want!
Stephen G.
05/07/2021 12:00:00 SA
Came out to look at site promptly. Never received an estimate for the repair. Disappointing!
Erwyns Plumbing is the best. I had a clogged lateral from the toilet tied to the bath/Shower drain. They evaluated every method to clear the debris...but with careful attention to my new floor tile and new toilet. The best approach we agreed on was to add a clean out just outside the bathroom that was bi-directional therefore allowing the ease of any future clogs. This longer term solution made the best sense and was straightforward to install. They also ran a camera in the main lateral as a precaution and jetted out and potential buildup within the existing much older 4 pipe. They really went the extra mile to ensure this was completed thoroughly and thoughtfully. This is the second time I've needed Erwyns help and I am so glad I found a new go to guy for any future needs. I highly recommend Erwyns Plumbing to everyone as they are clean, truthful, expedient, and with very reasonable if not lower estimates than their competitors.! I am so happy I found a great friendly and honest individual to help us so quickly. All was buttoned up in just 4 hours or so. The work area restored as if nothing had been done to our landscaping! Thank you so much and I hope my review finds you more customers seeking a trustworthy and regular company for all plumbing needs.
Sincerely - Phil R.
Hiroshi H.
01/02/2018 12:00:00 SA
I found bay rooter plumbing on Yelp. My bathtub got clogged in the morning. I called them and Israel showed up in one hour. He explained why it happened and fixed it perfectly. Also he explained what I needed to do in future. His professional suggestions really help me. I highly recommend his service. Thank you, Israel!
Israel is amazing and the best plumber I know! He came over to fix our garbage disposal and knew exactly what to do and was honest about whether or not we had to replace it (we didn't, whew!). We also had a leak outside of our water drip system and he took a look at it and replaced the washer for me and now it runs perfectly! He also replaced our kitchen sink faucet a few months ago and that was also a seamless job for him. Israel is very kind and easy to work with and I'll definitely be calling him again if anything in our house needs anything looked over related to plumbing. Thank you so much!
Having a trustworthy, reliable plumber is 1 of those things you hope you don't need but really appreciate when life happens. We have a problematic clogged kitchen sink where sewer water will come up rapidly in the sink and even though we have a homeowners association, they are worthless for anything.
EP came the same day and cleared out the problem and gave us a 30 day guarantee (barring we're not just shoving food down the sinks to create this problem).
After this was solved, the water pressure started acting up and we had virtually little to no water flow and again our HOA didn't do a thing for 2 weeks. We called on EP again after buying a new faucet and they installed it and solved the issue.
We know who we'll be calling on again and again for our plumbing needs!
We had a couple of clogged sinks at our house and Erwyn's came out quickly and snaked a clog 75 feet into our pipes. They cleaned everything up nicely after the fix and charged an honest price ($275) for clearing both sinks and for their two man crew's hour of work.
Another highly rated Yelp plumber had already come out and had been unable to snake the clog. They had told me that I need to replace my piping in my crawl space and that the job would have cost me $4,000.
I'm glad I got a second opinion from Erwyn's.
Taína G.
08/03/2022 12:00:00 SA
Erwyn's plumbing was super responsive and came over right away to fix our leaky toilet. Responsive and reliable.
My regular plumbers were on Thanksgiving vacation. I called Erwyn just before closing on Monday and he showed up the next day early. They fixed my major water main leak which persisted for 2 billing cycles and thankfully was now visibly seeping (pouring) up in the front yard. By now I know a little about plumbing and do much of it myself. They had it fixed in 3 hours but I still have a miner leak somewhere between the house and the street. I appreciate not getting a bunch of hoo haa and he did not give me any. My home is over 100 years old and the water line from the street to the house is the only one left that needs a full replacement. For some reason it happened on a big holiday about a year ago in almost the same place so the full fix was not possible then as it was this time too. Its going to cost me three times because I will need to recover from Xmas once again before I can think about the permanent fix. Erwyn was there when I needed him. A big plus. I did not have to wait until the end of a 4 day weekend this time where the cost of the water bill made it impossible to do the full repair. Unfortunately its worse this time. So much for if it ain't broke don't fix it. Thanks Erwyn.
Michael Z.
12/02/2020 12:00:00 SA
Israel reached out with a quote and appointment window right away. Really helped ease the stress of having a plumbing issue! He showed up on time wearing a mask and following social distancing as best as possible while working in a small bathroom. Diagnosed the issue and got to work right away resolving the issue much faster than I imagined. Definitely worth the price, wouldn't hesitate to reach out to him with any future plumbing needs!
Israel came on short notice and came back when the power went out within 2 hours. He's competent and reasonable
Had a good experience on a tough job. Good communication, good value, and I felt they did their best to save me extra cost. They were honest with me when the job was harder than anticipated, but they were willing to try and test each step along the way with our full sewer replacement on a steep slopes hillside.
Israel responded quickly, and was generous with working within our schedule. He not only fixed the immediate problem, but replaced several washers with better material. Our ideal plumber!
P Z.
07/12/2019 12:00:00 SA
Israel responded immediately late Friday afternoon as the water supply to the toilet had a clog. It turned out that somehow the clog was gone (after two days of not working) with only checking out the parts and he charged a very reasonable fee . What I really like was that he also showed me the parts I would need and how to do it myself if that ever became necessary. He's also friendly and thoughtful.
Fantastic work, speedy and effective! I called after PG&E couldn't even get the water heater lit (he had it on in minutes, cleaned up and ready to go) and for this older home serviced, repaired, and found the pipe valve to activate a toilet that wasn't able to run previously. I'll happily call them again.
Eric K.
06/02/2016 12:00:00 SA
Got rooter service for my business.
Excellent customer care & Very reasonable price.
I highly recommend this business for all your plumbing needs.
The pipes in our bathtub was clogged for two days. It was pumping out water and some dirty black residue. Our landlord called Bay Rooter Plumbing and the plumber, Israel, was so kind and sweet. He was on time with the appointment and answer all my questions. Nice people. Great job.
Laura K.
04/08/2021 12:00:00 SA
See them in my neighborhood all the time. Saw water on the floor next to my hot water heater and on the stand. They were here within the hour and new hot water heater installed the same day. Pricing was competitive with other estimates. Would definitely hire again and would encourage others to do the same.
Just got new counters, tried and failed to DIY-install the drain ourselves, only to find out our ancient house doesn't fit standard parts, so I called Erwyn's to do it right. They came out and did the job the same day, for a fair price, and were all done with the job within a few hours of my call. On top of installing the drain, they got the parts we needed & cut them to fit, put in a new garbage disposal, reconnected our dishwasher and fixed a clog in the air gap, & made everything leak-free.
Great workmanship, nice guy, worked fast. I'll call them first the next time I need a plumber.
Erwyn's Plumbing is incredibly fast, efficient, and fairly priced. We had recently purchased a property in Berkeley and had lost track of time to complete our sewer lateral compliance. I looked on Yelp and found them. They have very high reviews for a reason! Israel of Erwyn's Plumbing responded nearly instantly to my outreach and offered to come out the same day (!) to evaluate our current sewer lateral and provide an estimate.
In addition to providing a fair estimate, he and his team were able to complete the work within a week; their staff and crew came right at 8 am and finished all of the lateral work, including the sidewalk repair, all in one day! Israel showed me the paperwork filed and was very prompt at staying on top of the city of Berkeley until they finally issued me the certificate (I had worked with a previous company at a different house that had not followed up with the final certificate and I ended up having to file it myself). Separately, we had a small plumbing issue that we wanted checked out that Israel looked at while he and his crew were doing the sewer lateral and gave us a free assessment re: our hot water heater / what might be wrong!
Super nice and efficient, would absolutely recommend them to anyone needing a sewer lateral (and I will probably use them for other plumbing issues too!).
Israel of Erwyn's Plumbing did an excellent and efficient job tapping off a gas line and removing an old gas heater in an apartment I manage. He was thorough, reasonablely priced, and a nice person. Although we had some trouble communicating at the beginning (he is hispanic but his English is a bit hard to understand), I was more at ease as I watched him work and realized that my project was in good hands. He is obviously highly experienced, and like all good tradesmen, he's busy (but unlike many, not someone you have to wait a week or more for). I recommend him!
Ann C.
07/09/2023 12:00:00 SA
My Toto toilet was leaking and Israel replaced several parts, saying he had to go out and get the Toto flapper because he didn't have it with him. A few days later, I found the toilet was still leaking and called Erwyn's again. Somebody came out, looked the toilet over, and said I needed a new toilet. So I ordered one from Home Depot and called Val Betti Plumbing to install it. I should have called Val Betti in the first place. The guy from Val Betti told me that a non-Toto flapper had been installed. When he installed the correct one, I no longer needed a new toilet. He said, These Toto toilets are great, I wondered why you were replacing it. Luckily Home Depot had a no cost return policy.
We had our sewer lines replaced and everything was taken care of from permits to inspections. I highly recommend any type of plumbing issue with this company. If I ever need any other work done I will call Erwyn's!!! Israel was professional and got the job done!! Thanks for your quick and efficient work!!!
We hired Erwyn's Plumbing to help us replace part of our sewer lateral. We spoke to three other plumbing companies and ultimately chose Erwyn because they had a very competitive quote, had great reviews, and were willing to work with us on a cost-effective solution. The final result was excellent - they did a very professional job replacing our upper lateral, obtained the necessary permits, worked efficiently and on schedule, and even did some extra small projects for no cost. Would definitely work with them again!
Erwyn's plumbing accurately assessed our problem and efficiently unblocked our main drain. Isreal and his crew work cleanly, smartly and communicate efficiently. I will definitely ask them to work on our next plumbing jobs.
Jetara S.
08/09/2015 12:00:00 SA
Israel rocks, he responded quickly and helped with a sweet positive attitude and great price. The job he did held for a long time.. it has been a recurring problem for us...and I am calling Israel back again today. Great plumber with a great attitude..a gift to find!
After many other plumbers messed me around making me wait and never showing up Israel came quickly, quoted fairly and did the work carefully and professionally. He was conscious about keeping the cost down and always made sure that the work he did was exactly what I wanted and needed. Will absolutely hire Israel again.
...and so the story starts.
$350 water bill?
700 gallons of water used a day?!?!?!? How's this possible?
Since I have no plants, that means I'd have to take a shower for 6 consecutive hours a day to use that much water.
So it turns out I have a break in my water main line between the meter and my house.
Tip: Turn off your water valve at the point of entry into your house and check if your meter is still spinning.
Israel came out, checked it out found the leak and replaced 30ft of pipe with copper piping. Phew - problem fixed, fast n easy. He put the mulch and liner back on like the area never got disturbed.
Bottom line: I called and he came out the same day. Great price and work (and no surprises!) done on very timely basis.
Thanks!!!!
Israel showed up 10 minutes before the estimated time, I was thrilled because I didn't call until 3pm, thinking I hope I can get someone tomorrow, no need to wait. He was at our home before 4pm that same day. He gave me a quote that was reasonable and finished two different jobs and was gone by 5:15. He know exactly what and how to approach each job efficiently and did clean up after. Great job! Gracias Isreal
I would give zero stars if I could. I scheduled two days in advance with a leaking toilet, rearranged my schedule to meet him at the time he was available, and he didn't show up. He didn't even call to let me know! When he was late and I called him, he told me he needed to reschedule. Tomorrow is better for me, he said.
Erwyn's is open on Saturdays, which really meant a lot to me. I had an emergency situation and wasn't able to reach several other companies. Israel was great. He was able to get here just a few hours after I called, and he diagnosed and repaired a complicated problem quickly.
Noel M.
01/04/2015 12:00:00 SA
Twas the day after Christmas, and all through the house a foul odor did waft. A sewer full of roots and a backed up toilet, and no plumbers willing to come out on the morning of December 26th. Until: Israel. He came out within 45 minutes and did a great job cleaning out the pipes. Unlike other Rooter companies he took the time to show us the problem and develop a plan for a longer term solution to the problem. We will definitely be using Bay Rooter Plumbing for all rooting and plumbing needs going forward.
Israel was great! I recently purchased a home and needed to replace sewer lateral per Oakland's requirements. I got several quotes and Israel had great rates and less unknowns in the bid.
When the time came for the job he and the crew showed up promptly with all the required permits. It was a big job but they moved fast and efficiently and completed it in two days! Including scheduling the inspectors and getting sign off. They also left the work areas which involved digging and concrete removal/replacement in perfect condition.
No hidden charges, great experience, highly recommend.
Bay Rooter Plumbing did a a great job! We had a bad toilet clog and Israel responded quickly, communicated well, solved the problem, and charged a very reasonable fee. They were very careful and kept everything spotless. I would call them again in a heartbeat.
Israel from Erwyn's plumbing was incredibly helpful. I was looking for help with a leaking toilet base on a Friday morning. Other plumbers said they'd with either come the following week or charge extremely high weekend prices. Israel responded quickly to my inquiry and because he was all booked that day, he offered to come the next day without charging extra for a weekend job. He and the assistant he was training quickly diagnosed and fixed the cause of the leak for an extremely reasonable fee. They were polite and informative, and the leak hasn't come back in the six weeks since then.
Thank you Israel!!!
marina s.
05/02/2023 12:00:00 SA
Our kitchen faucet broke and water was cascading down through the cabinet underneath it. I called Erwyn's plumbing and they came out that same day! Israel came over, was able to repair the faucet, I was worried I'd have to replace it. The service was fast, efficient and very affordable. I'm happy to now have a reliable plumber to call for any of our plumbing needs!
Don M.
05/07/2015 12:00:00 SA
Israel was awesome. Fixed a clogged laundry drain after regular working hours - only plumber out of 8 called who would. Professional, thorough and efficient. Will definitely call him again for next plumbing emergency.
Julia S.
06/07/2021 12:00:00 SA
Isreal responded promptly, arrived on time and did the job efficiently. I appreciated that he discussed the possible options and prices prior to being done. Next time I have a plumbing problem, I will call Isreal.
Best plumber ever!
I called Israel around 11am on a Tuesday about a backed-up kitchen sink. He was at my house by Noon, and he had everything fixed before 1pm. Very reasonable price too.
I had this company come to my house to snake a sewer pipe today. I want to stress from the beginning that *the workman was very good and tried his best to solve the problem* although ultimately he did not succeed.
Who I do have a problem with is his boss. The boss called me and tried to tell me stuff that I knew wasn't true. The boss said that the workman had snaked the pipe all the way to the street when I knew that his 50' snake was not long enough to reach the street. The boss then suggested a $350 pressure treatment of some sort that I knew was not needed.
Clearly the boss just wanted the workman to give up and go to the next job. Whenever someone is telling you stuff that confuses you and doesn't make sense put your guard up.~
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